U.S. public vehicle records

2014 Subaru XV CROSSTREK problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

81 owner complaints analyzed

0 distinct recall campaigns

50,000 mi median reported failure mileage

Scope: 2014 model year. Data updated: 2026-10-01 (October 1, 2026). 51 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 18 of 81 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	14	17.3%
Steering behavior	14	17.3%
Electrical and battery issues	12	14.8%
Transmission and shifting	11	13.6%
Engine operation	1	1.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Unknown Or Other

Power Train

Engine

Service Brakes

Air Bags

Steering

Vehicle Speed Control

Electrical System: 18; Unknown Or Other: 14; Power Train: 13; Engine: 11; Service Brakes: 11; Air Bags: 9; Steering: 7; Vehicle Speed Control: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 16; 25,000 to 49,999: 9; 50,000 to 74,999: 6; 75,000 to 99,999: 9; 100,000 to 149,999: 9; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (16). 30 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

2026

2014: 5; 2015: 7; 2016: 1; 2017: 4; 2018: 5; 2019: 12; 2020: 10; 2021: 13; 2022: 5; 2023: 5; 2024: 6; 2025: 4; 2026: 4

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 14 complaint narratives. Steering behavior appears in 14 complaint narratives. Electrical and battery issues appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10667115 · 2014-12-18 (December 18, 2014)

TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Owner-reported narrative. 15,000 miles reported. Look up ODI 10667115 at NHTSA ↗

Owner report 10714612 · 2015-05-05 (May 5, 2015)

I BACKED OUT OF THE GARAGE AND WAS IN REVERSE WITH MY FOOT ON THE BRAKE PEDAL ON THE DRIVEWAY WAITING FOR THE GARAGE DOOR TO CLOSE. FOR SOME REASON I CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE AND STARTED GOING FORWARD. I HIT THE BRAKES AND THE CAR EVENTUALLY STOPPED, BUT NOT BEFORE HITTING THE THE GARAGE DOOR. I THEN PUT THE SELECTOR ROD IN REVERSE. THE CAR PROCEEDED TO ROLL DOWN THE DRIVEWAY DECLINE INTO THE STREET. I TRIED TO BRAKE, BUT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES WOULD NOT ENGAGE. THE CAR STOPPED ONLY BECAUSE I PUT THE…

Owner-reported narrative. 2,461 miles reported. Look up ODI 10714612 at NHTSA ↗

Owner report 10637868 · 2014-09-21 (September 21, 2014)

ON MULTIPLE OCCASIONS, PRIOR TO INCIDENT DATE/MILEAGE, THIS VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE WE TOOK OWNERSHIP ABOUT 6 MONTHS AGO. MOST RECENTLY MY WIFE WAS DRIVING, HAD LOOKED OVER FOR SOMETHING THAT FELL ON THE SEAT, AND REALIZED SHE WAS HEADING FOR THE CURB WITHOUT KNOWING IT AS IT CONTINUES TO PULL RIGHT. THIS CAR HAS A TORQUE STEER CONDITION, AND ROUTINELY REQUIRES MORE PRESSURE ON THE WHEEL, TO THE LEFT, TO KEEP THE CAR GOING STRAIGHT. ONCE ACCELERATING IT PULLS RIGHT, THEN AS YOU RELEASE THE ACCELERATOR, IT GOES BACK …

Owner-reported narrative. 4,500 miles reported. Look up ODI 10637868 at NHTSA ↗

Owner report 10653031 · 2014-11-06 (November 6, 2014)

TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH THE VEHICLE. THE CONTACT AND THE PASSENGER SUSTAINED LACERATIONS AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

Owner-reported narrative. 1,200 miles reported. Look up ODI 10653031 at NHTSA ↗

Owner report 10726718 · 2015-06-23 (June 23, 2015)

RODENTS DESTROYED A WIRE ASSOCIATED WITH MY POWER STEERING. THE CAR WAS TOWED TO THE DEALER, AND THEY PROVIDED A RENTAL. THE NEXT NIGHT THE SAME WIRE WAS AGAIN DESTROYED BY RODENTS. AGAIN THE POWER STEERING WAS DISABLED. AT THAT POINT I SENSED SOMETHING WAS AMISS, SO I FILED A REPORT WITH LAW ENFORCEMENT. AFTER SPEAKING TO THE DEALER AND DOING SOME RESEARCH IT BECAME APPARENT THAT 100% OF THE WIRES IN MY VEHICLE ARE INSULATED WITH A SOY BASED MATERIAL. THIS INCLUDES WIRING RELATED TO VITAL SAFETY SYSTEMS LIKE AIRBAGS. INSULATING AUTOMOBILE WIRE…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10726718 at NHTSA ↗

Owner report 10958557 · 2017-03-03 (March 3, 2017)

THREE TIMES I HAVE SAFELY STOPPED MY CAR TO TAKE A PHONE CALL. I PUT THE GEAR IN PARK AND LEFT THE KEY IN ACC/ACCESSORY POSITION. EACH TIME THE ACC/ACCESSORY POSITION HAS TOTALLY DRAINED THE BATTERY IN 5-10 MINUTES. SUBARU DEALER SERVICE HAS INFORMED ME THAT ALL MODELS FROM 2014 HAVE A "WEAK" UNDERPERFORMING BATTERY AND THEY REPLACE THE DAMAGED BY DEPLETION BATTERY WITH THE SAME BATTERY. SUBARU HAS NEVER WARNED ANYONE OR ACKNOWLEDGED THIS PROBLEM. I FEEL IT IS DISHONEST AND DANGEROUS TO HAVE THIS IN THE MANUAL "THE SECOND POSITION IS THE AC…

Owner-reported narrative. 22,000 miles reported. Look up ODI 10958557 at NHTSA ↗

Owner report 10911334 · 2016-10-03 (October 3, 2016)

TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING 65 MPH, ALL FOUR WHEELS LOCKED UP AND THE AUTOMATIC TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY. THE POLICE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DRAGGED OFF THE ROAD BY A TOW TRUCK AND TOWED TO A TIRE SHOP NEARBY THEN TO THE DEALER. IT WAS DIAGNOSED THAT THE FRONT DIFFERENTIAL OIL LEAKED INTO THE TRANSMISSION AND CAUSED THE VEHICLE TO SHUT OFF. THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS TRADED FOR A DIFFERENT…

Owner-reported narrative. 34,000 miles reported. Look up ODI 10911334 at NHTSA ↗

Owner report 11337740 · 2020-07-06 (July 6, 2020)

CVT FAILURE. SUDDEN STALLING WHILE VEHICLE WAS IN MOTION.

Owner-reported narrative. 78,000 miles reported. Look up ODI 11337740 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

81 unique complaints in this selection. Analysis snapshot: 2026-10-01.

63.0%Usable mileage51 / 81 records

100.0%Valid incident date81 / 81 records

100.0%Valid filing date81 / 81 records

100.0%Ordered incident and filing dates81 / 81 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2013	2014	2015	2016	2017
Engine	3536.1% ODI 10560378 · 500 mi THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES … Look up ODI 10560378 at NHTSA ↗	1113.6% ODI 10653286 2014 SUBARU CROSSTREK VEHICLE CONSUMED OVER FIVE QUARTS OF OIL BEFORE REACHING 9000 MILESCW THE CONSUMER ALSO STATED THE DEALER DID NOT INSTALL THE KAYAK RACK SECURELY ON TOP OF THE ROOF. JB Look up ODI 10653286 at NHTSA ↗	1316.7% ODI 10822192 · 7,215 mi I WAS DRIVING MY CAR ON I-405 NORTH BOUNT WHEN THE ENGINE FALTERED . I KEPT ACCELERATEING BUT THE CAR LOST SPEED AND MADE A HI RAVING SOUND . I WAS REALLY SCARED AS THE CARS BEHIND HAD TO REDUCE SPEED FAST TO PREVENT REAR ENDING ME . I EXITED THE 405 FREEWAY ON BURBANK - I CONTUNED HOME TO NORTH HOLLYWOOD AT A VERY SLOW SPEED , UNDER 10MPH . WITH MY HAZARD LIGHTS ON . IT WAS A FRIGHTENING EXPERIENCE . THE NEXT DAY MY HUSBAND TOOK IT TO THE DEALER WITH THE SAME DIFFICULTIES . Look up ODI 10822192 at NHTSA ↗	133.3% ODI 11155840 · 121,706 mi SINCE I GOT THIS CAR , THE ENGINE OVER HEATED FREQUENTLY. ENGINE OIL MIXED IN THE COOLANT. AT 20 MPH THE ENGINE STARTED MAKE THE VIBRANT NOISE. THE POWER TRAIN IS NOT GOOD FOR THIS VEHICULE. I WENT TO SUBARU ,3340 OAKTON ST SKOKIE,IL FOR INSPECTION, IT IS LIKE OTHERS PEOPLES HAD THE SAME PROBLEMS LIKE ME. ALSO NOTHING IS GUARANTEED IF YOU WANT TO SPEND THE MONEY TO FIXED OR REPLACED THE ENGINE. THE ENGINE OVER HEATED FREQUENTLY WAS THE MAIN PROBLEMS AND ISSUES FOR THIS VEHICULE. Look up ODI 11155840 at NHTSA ↗	266.7% ODI 11083712 · 19,520 mi I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD. Look up ODI 11083712 at NHTSA ↗
Unknown Or Other	1919.6% ODI 10748272 · 71,000 mi TWO CONCERNS. PURCHASED VEHICLE NEW MARCH 2013. 5000 MILES LATER CHECK OIL LIGHT ILLUMINATED. HAD TO ADD 1 QT. OIL. WENT TO DEALER TO INQUIRE. SAID THEY HAD TO MONITOR. CONTINUALLY HAPPENED AT 5000. FIRST SAID I HAD A FAULTY OIL SENSOR (RECALL). THOUGHT THAT WAS ODD SINCE IT ONLY HAPPENED WHEN THE OIL WAS LOW. THEN AFTER MONITORING DEALER SAID OIL CONSUMPTION WAS NORMAL. SECOND PROBLEM. AT 71000 MILES HEARD TICKING NOISE IN FRONT LEFT. DEALER SAID NEEDED TO REPLACE LEFT AXLE. POSSIBLE CAUSE ROUGH ROAD CONDITIONS. AT 75000 MILES HEARD SAME NOISE… Look up ODI 10748272 at NHTSA ↗	1417.3% ODI 10575581 · 2,000 mi 1. VEHICLE MANUFACTURES ARE ADVERTISING ELECTRONIC SAFETY EQUIPMENT AS SELLING POINTS 2. THERE IS GENERAL RECOGNITION OF THE DANGER OF USING HAND HELD CELL PHONES 3. THE ISSUE IS PREPROGRAMMED PHONE NUMBERS SOMETIME WORK & SOMETIME GIVE THE MESSAGE "THIS FUNCTION IS NOT AVAILABLE WHILE VEHICLE IS IN MOTION" -CONFIRMED BY SUBARU EMPLOYEE 3/21/2014- 4. KERBECK SUBARU SERVICE MANAGER SAID " SORRY THAT IS THE WAY IT IS" 5. SUBARU RADIO CM631 WHICH IS CLARION PF 3391A-A Look up ODI 10575581 at NHTSA ↗	2025.6% ODI 10734960 · 12,229 mi I WAS TRAVELING ON THE HIGHWAY AT ABOUT 70MPH THE TEMPERATURE OUTSIDE WAS 91 THE AIR IN THE CAR WAS ON SO INSIDE TEMPERATURE WAS ABOUT 70 DEGREES. I HEARD A LOUD POP AND LOOKED BACK AT MY TWO KIDS IN THE BACK THEN AT MY DAUGHTER. GLASS WAS EVERYWHERE. MY SUNROOF JUST IMPLODED. NO TRUCKS WERE PASSING TO THO UP STONES NO OTHER CARS WERE CLOSE ENOUGH TO CAUSE THIS DAMAGE. THERE IS A HUGE HOLE IN THE SUNROOF MIDDLE THE SURROUNDING AREAS ARE SHATTERED AND GLASS IS IN MY SEATS AND COUNCIL AS WELL AS THE CAR FLOOR. I THANK GOD NO ONE WAS HURT GOING T… Look up ODI 10734960 at NHTSA ↗	133.3% ODI 11014547 · 7,500 mi REAR VIEW CAMERA IS MALFUNCTIONING. RANDOMLY WILL COME ON WHILE DRIVING AND WILL NOT GO OFF. THIS PREVENTS YOU FROM BEING ABLE TO USE THE HANDS FREE PHONE SYSTEM. UNABLE TO MAKE IT DUPLICATE IT WHEN TAKE IT TO DEALER. HOWEVER, I DID GET IT ON VIDEO. TOOK IT TO DEALER AND THEY SAID THERE WAS AN UPDATE AND THAT THEY LOADED THE UPDATE TO THE COMPUTER. HOWEVER, IT CONTINUES TO DO IT. JUST STARTED THIS A COUPLE DAYS AGO. THE VEHICLE IS OVER ONE YEAR OLD. IT HAPPENS WHEN STATIONARY AND/OR IN MOTION. Look up ODI 11014547 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	2121.6% ODI 10560378 · 500 mi THE VEHICLE HAS A CONTINUOUSLY VARIABLE TRANSMISSION. WHEN APPROACHING A STOP LIGHT OR STOP SIGN I REMOVE MY FOOT FROM THE GAS PEDAL AND THEN THE VEHICLE STARTS TO SLOW DOWN. WHEN THE ENGINE RPM'S REACH AROUND 1400 RPM THE VEHICLE QUITS SLOWING DOWN AND CONTINUES FORWARD AT WHAT EVER SPEED IT IS AT. THE CAR MAY NOT BE ACCELERATING BUT IT FEELS LIKE IT IS BECAUSE IT QUITS SLOWING DOWN. IF I TOUCH THE BRAKE A BIT THE ENGINE AGAIN SLOWS DOWN UNTIL IT REACHES THE IDLE RPM OF ABOUT 750. ON SEVERAL OCCASIONS I HAVE HAD TO QUICKLY HIT THE BRAKES … Look up ODI 10560378 at NHTSA ↗	1316.0% ODI 10911334 · 34,000 mi TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING 65 MPH, ALL FOUR WHEELS LOCKED UP AND THE AUTOMATIC TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY. THE POLICE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DRAGGED OFF THE ROAD BY A TOW TRUCK AND TOWED TO A TIRE SHOP NEARBY THEN TO THE DEALER. IT WAS DIAGNOSED THAT THE FRONT DIFFERENTIAL OIL LEAKED INTO THE TRANSMISSION AND CAUSED THE VEHICLE TO SHUT OFF. THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS TRADED FOR A DIFFERENT… Look up ODI 10911334 at NHTSA ↗	1823.1% ODI 10817062 · 2,287 mi TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH TO MAKE A THREE POINT TURN, THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE. THE CONTACT CALLED A TOW TRUCK AND HE WAS ABLE TO GET THE VEHICLE OUT OF REVERSE AFTER A LOT OF MANEUVERING. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE … Look up ODI 10817062 at NHTSA ↗	133.3% ODI 11155840 · 121,706 mi SINCE I GOT THIS CAR , THE ENGINE OVER HEATED FREQUENTLY. ENGINE OIL MIXED IN THE COOLANT. AT 20 MPH THE ENGINE STARTED MAKE THE VIBRANT NOISE. THE POWER TRAIN IS NOT GOOD FOR THIS VEHICULE. I WENT TO SUBARU ,3340 OAKTON ST SKOKIE,IL FOR INSPECTION, IT IS LIKE OTHERS PEOPLES HAD THE SAME PROBLEMS LIKE ME. ALSO NOTHING IS GUARANTEED IF YOU WANT TO SPEND THE MONEY TO FIXED OR REPLACED THE ENGINE. THE ENGINE OVER HEATED FREQUENTLY WAS THE MAIN PROBLEMS AND ISSUES FOR THIS VEHICULE. Look up ODI 11155840 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	1414.4% ODI 10892114 · 106,454 mi TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE MOTOR SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAN FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BLOWER CONTROL POWER PLUG SHORTED AND MELTED THE CONNECTOR. AS A RESULT, THE HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,454. Look up ODI 10892114 at NHTSA ↗	1822.2% ODI 10716362 · 10,000 mi THE REVERSE CAMERA INTERMITTENTLY DOES NOT WORK WHEN IT SHOULD. THE SUBARU SERVICE CENTER REPLACED THE AUDIO UNIT 6 MONTHS AGO WHEN THIS CONCERN FIRST STARTED TO HAPPEN BUT THE REPAIR DID NOT WORK SINCE IT STILL HAPPENS. THE DEALER & SUBARU CUSTOMER SERVICE SUPPORT WERE NOT ABLE TO COME TO A RESOLUTION THE 2ND TIME AROUND FOR THIS PROBLEM. I HAVE ELECTED TO LEAVE THE VEHICLE WITH THE DEALER FOR THEM TO TRY AND VERIFY & DIAGNOSE BUT THEY REFUSE TO KEEP IT LONGER THAN ONE WEEK. IT IS GETTING FRUSTRATING AS WHEN THE CAMERA IS MOST NEEDED, IT DOE… Look up ODI 10716362 at NHTSA ↗	1519.2% ODI 10818413 · 4,500 mi BATTERY FAILURE AT 4000 MILES Look up ODI 10818413 at NHTSA ↗	133.3% ODI 11014547 · 7,500 mi REAR VIEW CAMERA IS MALFUNCTIONING. RANDOMLY WILL COME ON WHILE DRIVING AND WILL NOT GO OFF. THIS PREVENTS YOU FROM BEING ABLE TO USE THE HANDS FREE PHONE SYSTEM. UNABLE TO MAKE IT DUPLICATE IT WHEN TAKE IT TO DEALER. HOWEVER, I DID GET IT ON VIDEO. TOOK IT TO DEALER AND THEY SAID THERE WAS AN UPDATE AND THAT THEY LOADED THE UPDATE TO THE COMPUTER. HOWEVER, IT CONTINUES TO DO IT. JUST STARTED THIS A COUPLE DAYS AGO. THE VEHICLE IS OVER ONE YEAR OLD. IT HAPPENS WHEN STATIONARY AND/OR IN MOTION. Look up ODI 11014547 at NHTSA ↗	133.3% ODI 11196489 · 29,000 mi I WAS DRIVING DOWN A ROAD AT 45 MPH WHEN MY CAR TURNED OFF SUDDENLY. ALL THE LIGHTS ON THE DASHBOARD LIT ON. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, SLOWLY. I TURNED OFF THE CAR AND IT TURNED BACK ON WITH NO PROBLEMS. I DROVE HOME, AND DROVE IT TO MATT SLAP SUBARU IN NEWARK, DELAWARE THE NEXT MORNING (TODAY). I SPOKE TO THE PRODUCT SPECIALIST, DENISE. SHE SAID TO KEEP DRIVING IT AND SEE IF THE PROBLEM HAPPENS AGAIN, AND AT THAT POINT THEY WILL DO A DIAGNOSTIC TEST. I INSISTED THAT THEY ADDRESS THE PROBLEM, BUT THEY INFORMED ME THAT IS NO… Look up ODI 11196489 at NHTSA ↗
Service Brakes	55.2% ODI 11290645 I HAD THE BRAKE LAMP SWITCH RECALL PERFORMED IN MAY OF 2019 AND NOW ALL OF A SUDDEN MY BRAKE LIGHTS ARE TURNING ON ALL OF A SUDDEN BY THEMSELVES AT NIGHT TIME. THE CAR IS PARKED, NOT RUNNING AND LOCKED. I THINK I HAVE RECEIVED A DEFECTIVE SWITCH. WHEN I NOTICE THIS I MUST GO OUTSIDE AND STEP ON THE BRAKE TO TURN THEM OFF. THIS HAS HAPPENED 3 DIFFERENT TIMES THIS MONTH. Look up ODI 11290645 at NHTSA ↗	1113.6% ODI 10714612 · 2,461 mi I BACKED OUT OF THE GARAGE AND WAS IN REVERSE WITH MY FOOT ON THE BRAKE PEDAL ON THE DRIVEWAY WAITING FOR THE GARAGE DOOR TO CLOSE. FOR SOME REASON I CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE AND STARTED GOING FORWARD. I HIT THE BRAKES AND THE CAR EVENTUALLY STOPPED, BUT NOT BEFORE HITTING THE THE GARAGE DOOR. I THEN PUT THE SELECTOR ROD IN REVERSE. THE CAR PROCEEDED TO ROLL DOWN THE DRIVEWAY DECLINE INTO THE STREET. I TRIED TO BRAKE, BUT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES WOULD NOT ENGAGE. THE CAR STOPPED ONLY BECAUSE I PUT THE… Look up ODI 10714612 at NHTSA ↗	67.7% ODI 10854520 BRAKES HAVING SEVERE PUSH BACK ON BRAKE PEDAL. OR SEVERE OSCILLATION IN BRAKE PEDAL WHEN PRESSED ON ICY ROADS OR SNOWY ROADS VERY HARD TO USE BRAKES BECAUSE OF SEVERE BRAKE OSCILLATION IN PEDAL VERRY UNSAFE ON ICE OR SNOW NEW CAR 10,000 MILES WE NEED A RECALL ASAP .DRIVING COMING TO A STOP Look up ODI 10854520 at NHTSA ↗	00.0% No examples available for this selection.	133.3% ODI 11083712 · 19,520 mi I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD. Look up ODI 11083712 at NHTSA ↗
Steering	99.3% ODI 10558457 · 2,070 mi AFTER PARKING THE CAR IN -18 DEGREE AIR TEMPERATURE, FOR ONLY 20 MINUTES, THE POWER STEERING STOPPED WORKING. I CALLED THE DEALER FROM WHERE I BOUGHT THE NEW CAR 2 MONTHS EARLIER, TO ASK FOR AN APPOINTMENT. THE SERVICE DEPARTMENT AT CHARLIE'S MOTOR MALL IN AUGUSTA, MAINE SAID THAT THEY HAD THREE INCIDENCES OF THIS HAPPENING THE DAY BEFORE AND THAT IS WEATHER RELATED. SHE TOLD ME THAT ALL THEY DO IS PARK THE CAR INSIDE, LET IT WARM UP, THEN RETURN IT TO THE OWNER. I FIND THAT "SOLUTION" UNACCEPTABLE. THIS IS A REAL SAFETY CONCERN AS THE STEERI… Look up ODI 10558457 at NHTSA ↗	78.6% ODI 10637868 · 4,500 mi ON MULTIPLE OCCASIONS, PRIOR TO INCIDENT DATE/MILEAGE, THIS VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE WE TOOK OWNERSHIP ABOUT 6 MONTHS AGO. MOST RECENTLY MY WIFE WAS DRIVING, HAD LOOKED OVER FOR SOMETHING THAT FELL ON THE SEAT, AND REALIZED SHE WAS HEADING FOR THE CURB WITHOUT KNOWING IT AS IT CONTINUES TO PULL RIGHT. THIS CAR HAS A TORQUE STEER CONDITION, AND ROUTINELY REQUIRES MORE PRESSURE ON THE WHEEL, TO THE LEFT, TO KEEP THE CAR GOING STRAIGHT. ONCE ACCELERATING IT PULLS RIGHT, THEN AS YOU RELEASE THE ACCELERATOR, IT GOES BACK … Look up ODI 10637868 at NHTSA ↗	22.6% ODI 11362891 · 88,598 mi WHEN I GO TO PARK AND TURN OFF THE KEY IT LOCKS HALF WAY AND WON'T COME OUT. HAVE TO REVERSE AND PULL FORWARD SOMETIMES SEVERAL TIMES BEFORE IT WILL TURN COMPLETELY OFF. SUBARU HAS A TECHNICAL SERVICE DATE: 03/15/18 16-112-18R REVISED BULLETIN ABOUT AN ISSUE WITH THE "SHIFT SELECTER MECHANISM." SUBARU IS AWARE OF THE PERSISTENT PROBLEM, BUT HAS NOT ISSUED A RECALL. Look up ODI 11362891 at NHTSA ↗	133.3% ODI 11044628 · 7,220 mi WHILE DRIVING APPROXIMATELY 20-30MPH FOOT ON THE BREAK I WAS MAKING A RIGHT TURN INTO A PARKING LOT AND THE STEERING STOPPED WORKING. CAR WAS STILL RUNNING BUT STEERING WAS DEAD NO WARNING LIGHTS WERE LIT ON THE DASH AFTER ABOUT 4 SECONDS THE STEERING CAME BACK TO NORMAL. THIS IS THE SECOND TIME THIS HAPPENED TO ME. I PURCHASED THE SUBARU NEW IT HAS 7,220 MILES ON IT. THE FIRST TIME IT HAPPENED SAME SCENARIO CAR HAD ABOUT 5K MILES ON IT. THOUGHT IT WAS A FLUKE DIDN'T THINK NOTHING OF IT UNTIL TODAY IT HAPPENED ON A BUSY ROAD LUCKILY I WAS ABLE … Look up ODI 11044628 at NHTSA ↗	00.0% No examples available for this selection.
Air Bags	44.1% ODI 10700854 · 25,000 mi INTERSECTION OF AIRPORT BLVD AND SCOTT ST. IN HOUSTON. BETWEEN 545 TO 6 PM WAS THE INCIDENT. WEATHER WAS PERFECT. BETWEEN 70 TO 75 DEGREES. BRIGHT AND CLEAR CONDITIONS. I WAS COMING FROM THE EAST SIDE OF AIRPORT BLVD TOWARDS THE SOUTH SIDE OF SCOTT. THIS ROAD WAS A 35 MPH ROAD. AS I TURNED LEFT SEEING THAT THE OTHER SIDE WAS CLEAR, I STARTED MOVING AND I GOT HIT BY A DODGE DURANNGO WHO WAS SPEEDING UP AT MAYBE 60-70 MPH. I SURVIVED THE ACCIDENT BUT BASED ON PRELIMINARY ASSESSMENT, MY CAR WAS DECLARED TOTALED. THE IMPACT WAS SO STRONG. THE OTHER… Look up ODI 10700854 at NHTSA ↗	911.1% ODI 10667115 · 15,000 mi TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. Look up ODI 10667115 at NHTSA ↗	45.1% ODI 10934063 · 9,000 mi AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED. Look up ODI 10934063 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control	55.2% ODI 10659578 2013 SUBARU XV CROSSTREK. CUSTOMER SAYS VEHICLE HAS NUMEROUS ISSUES AND CAN'T GET THEM FIXED BECAUSE VEHICLE IS NOT UNDER WARRANTY. TA THE CONSUMER STATED THE VEHICLE LACKED POWER, THE STEERING PULLED SEVERELY TO THE RIGHT, THE BRAKES FELT SPONGY AND IT OFTEN FELT AS THOUGH, THE VEHICLE WOULD NOT STOP. WHEN THE WINDSHIELD WIPERS WERE ON, THE BRAKES VIBRATED. JB Look up ODI 10659578 at NHTSA ↗	44.9% ODI 10667115 · 15,000 mi TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. Look up ODI 10667115 at NHTSA ↗	45.1% ODI 10926857 · 2,005 mi AFTER REMOVING CAR FROM GARAGE, WHILE SLOWLY DRIVING UPHILL IN ALLEY (LESS THAN 15 MPH ), CAR ACCELERATED ON ITS OWN WHILE MY RIGHT FOOT WAS IN THE AIR ON THE WAY TO BRAKE TO SLOW DOWN FOR A TURN. THE CAR MOVED & SOUNDED AS IF ACCELERATOR HAD BEEN DEPRESSED, BUT IT WASN'T BY THE DRIVER! I WAS ABLE TO STOP THE CAR WITH THE BRAKE, BUT UNINTENDED ACCELERATION CAUSED CAR TO OVERSHOOT WHERE I WANTED IT TO GO BY SEVERAL FEET. IT DIDN'T COLLIDE WITH ANYTHING. I HEARD A "THUNK" BELOW CAR A COUPLE OF SECONDS BEFORE THE ACCELERATION. I BROUGHT CAR … Look up ODI 10926857 at NHTSA ↗	00.0% No examples available for this selection.	133.3% ODI 11083712 · 19,520 mi I WAS SLOWLY PULLING INTO THE GARAGE AND WHEN I WENT TO APPLY THE BRAKES, THE CAR UNCONTROLLABLY LUNGED FORWARD AND HIT THE CAR IN FRONT OF ME. THE FLOOR MAT WAS NOT AN ISSUE AND WAS SECURE. ALTHOUGH THE BRAKES WERE BEING APPLIED, THE CAR SUDDENLY LUNGED FORWARD. Look up ODI 11083712 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	11,000–74,000 mi	32,000 mi	11	ODI 10716362 · 10,000 mi THE REVERSE CAMERA INTERMITTENTLY DOES NOT WORK WHEN IT SHOULD. THE SUBARU SERVICE CENTER REPLACED THE AUDIO UNIT 6 MONTHS AGO WHEN THIS CONCERN FIRST STARTED TO HAPPEN BUT THE REPAIR DID NOT WORK SINCE IT STILL HAPPENS. THE DEALER & SUBARU CUSTOMER SERVICE SUPPORT WERE NOT ABLE TO COME TO A RESOLUTION THE 2ND TIME AROUND FOR THIS PROBLEM. I HAVE ELECTED TO LEAVE THE VEHICLE WITH THE DEALER FOR THEM TO TRY AND VERIFY & DIAGNOSE BUT THEY REFUSE TO KEEP IT LONGER THAN ONE WEEK. IT IS GETTING FRUSTRATING AS WHEN THE CAMERA IS MOST NEEDED, IT DOE… Look up ODI 10716362 at NHTSA ↗ ODI 10726718 · 3,000 mi RODENTS DESTROYED A WIRE ASSOCIATED WITH MY POWER STEERING. THE CAR WAS TOWED TO THE DEALER, AND THEY PROVIDED A RENTAL. THE NEXT NIGHT THE SAME WIRE WAS AGAIN DESTROYED BY RODENTS. AGAIN THE POWER STEERING WAS DISABLED. AT THAT POINT I SENSED SOMETHING WAS AMISS, SO I FILED A REPORT WITH LAW ENFORCEMENT. AFTER SPEAKING TO THE DEALER AND DOING SOME RESEARCH IT BECAME APPARENT THAT 100% OF THE WIRES IN MY VEHICLE ARE INSULATED WITH A SOY BASED MATERIAL. THIS INCLUDES WIRING RELATED TO VITAL SAFETY SYSTEMS LIKE AIRBAGS. INSULATING AUTOMOBILE WIRE… Look up ODI 10726718 at NHTSA ↗ ODI 10958557 · 22,000 mi THREE TIMES I HAVE SAFELY STOPPED MY CAR TO TAKE A PHONE CALL. I PUT THE GEAR IN PARK AND LEFT THE KEY IN ACC/ACCESSORY POSITION. EACH TIME THE ACC/ACCESSORY POSITION HAS TOTALLY DRAINED THE BATTERY IN 5-10 MINUTES. SUBARU DEALER SERVICE HAS INFORMED ME THAT ALL MODELS FROM 2014 HAVE A "WEAK" UNDERPERFORMING BATTERY AND THEY REPLACE THE DAMAGED BY DEPLETION BATTERY WITH THE SAME BATTERY. SUBARU HAS NEVER WARNED ANYONE OR ACKNOWLEDGED THIS PROBLEM. I FEEL IT IS DISHONEST AND DANGEROUS TO HAVE THIS IN THE MANUAL "THE SECOND POSITION IS THE AC… Look up ODI 10958557 at NHTSA ↗
Unknown Or Other	32,000–42,000 mi	40,000 mi	5	ODI 10575581 · 2,000 mi 1. VEHICLE MANUFACTURES ARE ADVERTISING ELECTRONIC SAFETY EQUIPMENT AS SELLING POINTS 2. THERE IS GENERAL RECOGNITION OF THE DANGER OF USING HAND HELD CELL PHONES 3. THE ISSUE IS PREPROGRAMMED PHONE NUMBERS SOMETIME WORK & SOMETIME GIVE THE MESSAGE "THIS FUNCTION IS NOT AVAILABLE WHILE VEHICLE IS IN MOTION" -CONFIRMED BY SUBARU EMPLOYEE 3/21/2014- 4. KERBECK SUBARU SERVICE MANAGER SAID " SORRY THAT IS THE WAY IT IS" 5. SUBARU RADIO CM631 WHICH IS CLARION PF 3391A-A Look up ODI 10575581 at NHTSA ↗ ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11230240 · 40,000 mi THE HORN ONLY WORKS WHEN THE STEERING WHEEL IS TURNED. IF YOU ARE DRIVING STRAIGHT, THE HORN DOES NOT WORK. A WORKING HORN IS NECESSARY TO PREVENT PEOPLE CRASHING INTO YOU. IF YOU TURN RIGHT ON A STRAIGHT ROAD TO SOUND THE HORN, IT IS NOT SAFE TO DRIVE OFF THE ROAD OR INTO ANOTHER LANE TO SOUND A HORN. THE VEHICLE WAS IN MOTION WHEN THE PROBLEM OCCURRED. LOOKING ONLINE, IT LOOKS LIKE A COMMON PROBLEM. Look up ODI 11230240 at NHTSA ↗
Power Train	49,797–112,000 mi	78,000 mi	11	ODI 10911334 · 34,000 mi TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING 65 MPH, ALL FOUR WHEELS LOCKED UP AND THE AUTOMATIC TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY. THE POLICE DEPARTMENT WAS PRESENT. THE VEHICLE WAS DRAGGED OFF THE ROAD BY A TOW TRUCK AND TOWED TO A TIRE SHOP NEARBY THEN TO THE DEALER. IT WAS DIAGNOSED THAT THE FRONT DIFFERENTIAL OIL LEAKED INTO THE TRANSMISSION AND CAUSED THE VEHICLE TO SHUT OFF. THE TRANSMISSION NEEDED REPLACEMENT. THE VEHICLE WAS TRADED FOR A DIFFERENT… Look up ODI 10911334 at NHTSA ↗ ODI 11047901 · 57,000 mi AT 57,000 MILES, THE CAR DEVELOPED A POPPING AND RUBBING NOISE COMING FROM THE POWERTRAIN AND FRONT END. THE DEALER DIAGNOSTIC REVEALED THAT THE ENTIRE TRANSMISSION HAD TO BE EITHER REPLACED OR REMANUFACTURED. THIS HAS RESULTED IN THE LOSS OF THE CAR FOR OVER 2 WEEKS AND COUNTING. SUBARU IS APPARENTLY AWARE OF THE TRANSMISSION ISSUE WHICH RESULTED IN AN EXTENDED WARRANTY FOR ALL AFFECTED VEHICLES, HOWEVER THE TOTAL FAILURE OF THE TRANSMISSION WHILE DRIVING WOULD PUT PEOPLE AT GREAT RISK. Look up ODI 11047901 at NHTSA ↗ ODI 11169837 · 104,000 mi REAR WHEEL BEARINGS NEED REPLACED AT 104,000 MILES AT 80,000+- MILES MY WIFE NOTICED LOW PITCHED ROARING AT HIGHWAY SPEED BUT DID NOT INFORM ME OR DEALER (HER VEHICLE AND HAS ALWAYS BEEN DEALER SERVICED) I DROVE THE VEHICLE AFTER 104,000 DEALER LOF SERVICE AND OBSERVED EXTREMELY LOUD ROAR AT ALL SPEEDS, WE RETURNED THE VEHICLE TO DEALER AND WAS TOLD NEW WHEEL BEARINGS ARE REQUIRED, AT OUR EXPENSE. VEHICLE HAS NEVER BEEN OFF ROAD OR ROUGH HOUSED IT IS ABSURD AT THIS DAY & AGE THAT FACTORY WHEEL BEARINGS LAST LESS THAN 100K Look up ODI 11169837 at NHTSA ↗
Engine	64,700–110,875 mi	82,500 mi	6	ODI 11266908 · 14,000 mi DRIVING ON THE FREEWAY AT 60MPH, WARM DAY (75) A/C WAS ON, STARTING TO ACCELERATE UP A SLIGHT INCLINE, THE ENGINE LOST POWER AND CAR STARTED SLOWING DOWN. THE GAS PEDAL/ACCELERATION WAS NOT WORKING. THE CAR WENT LIMP AND ACTED AS IF IT WAS IN NEUTRAL. WHILE TRYING TO PULL OVER TO THE SIDE OF THE FREEWAY, THE ACCELERATION KICKED BACK IN AS IF NOTHING HAPPENED. THIS HAPPENED TWICE. THE SECOND TIME I WAS DRIVING ON CITY STREETS AT 40MPH, SAME CONDITIONS OUTSIDE, AND GOING UP A SLIGHT HILL IN SAN FRANCISCO, THE POWER DIES/GOES LIMP, A FEW SECONDS L… Look up ODI 11266908 at NHTSA ↗ ODI 11269132 · 80,000 mi I HAVE EXPERIENCED ROUGH IDLING WITH MY 2014 CROSSTREK LIMITED FOR ABOUT A YEAR. DURING THIS TIME MY CHECK OIL LIGHT HAS COME ON TWICE. I BROUGHT MY CAR INTO THE DEALERSHIP IN FAYETTEVILLE, AR WHERE THEY BEGAN THE OIL CONSUMPTION TEST PROCESS. THUS FAR THE DEALERSHIP HAS FLUSHED MY COOLANT AND OIL AND REPLACING O-RINGS AND VALVES, REPLACED MORE O-RINGS AND MY AC COMPRESSOR, AND COMPLETED FOUR OIL CONSUMPTION TESTS EACH TIME I DROVE 1,200 MILES AND CONSUMED 8OZ OIL (10.1OZ IS CONSIDERED FAILING). MY CAR CONTINUES TO ROUGH IDLE TO THE POINT THAT … Look up ODI 11269132 at NHTSA ↗ ODI 11340262 · 59,600 mi I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGI… Look up ODI 11340262 at NHTSA ↗
Service Brakes	Too few reports for a range	67,300 mi	4 (sparse)	ODI 10714612 · 2,461 mi I BACKED OUT OF THE GARAGE AND WAS IN REVERSE WITH MY FOOT ON THE BRAKE PEDAL ON THE DRIVEWAY WAITING FOR THE GARAGE DOOR TO CLOSE. FOR SOME REASON I CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE AND STARTED GOING FORWARD. I HIT THE BRAKES AND THE CAR EVENTUALLY STOPPED, BUT NOT BEFORE HITTING THE THE GARAGE DOOR. I THEN PUT THE SELECTOR ROD IN REVERSE. THE CAR PROCEEDED TO ROLL DOWN THE DRIVEWAY DECLINE INTO THE STREET. I TRIED TO BRAKE, BUT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES WOULD NOT ENGAGE. THE CAR STOPPED ONLY BECAUSE I PUT THE… Look up ODI 10714612 at NHTSA ↗ ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11397033 · 185,000 mi UNINTENDED ACCELERATION WHILE PARKING. APPLIED BRAKES BUT CAR KEPT ACCELERATING HITTING CARPORT COLUMN AT CANCER CENTER BRINGING ROOF DOWN ONTO CAR. CAR WAS TOTALED, NO INJURIES. Look up ODI 11397033 at NHTSA ↗
Air Bags	22,250–114,250 mi	48,000 mi	6	ODI 10667115 · 15,000 mi TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. Look up ODI 10667115 at NHTSA ↗ ODI 11185483 · 52,000 mi OVERLY SENSITIVE FRONT PASSENGER AIRBAG SENSOR. AFTER WORKING OUT SIDE IN THE SUMMER, THE SWEAT FROM A PASSENGERS BODY WILL TURN OFF THE AIRBAG, EVEN IF IT WASN'T MUCH SWEAT. DEALER TOLD ME IT WAS A COMMON PROBLEM AND THERE WAS NO FIX. MOST SUMMER DAYS IN TEXAS I HAVE NO PASSENGER AIRBAGS DUE TO THE SWEAT FROM WALKING TO MY CAR. ALSO AIRBAG WILL TURN ON WITH AS LITTLE AS 2-5 LBS OF PRESSURE. THESE ERRORS HAPPEN IN ALL PHASES OF DRIVING. Look up ODI 11185483 at NHTSA ↗ ODI 11298218 · 135,000 mi THE PASSENGER SIDE 'OCCUPANT DETECTION SENSOR MODULE' IS FAULTY. THIS MODULE HAS BEEN RECALLED ON SIMILAR SUBARU VEHICLES RECENTLY. THE MODULE DETECTS AN OCCUPANT IN THE PASSENGER SEAT, AND EITHER ACTIVATES OR DEACTIVATES THE SUPPLEMENTAL RESTRAINT SYSTEM. AT APPROXIMATELY 135K MILES, THE SENSOR BEGAN TO ROUTINELY TURN THE AIRBAG OFF WHEN THE PASSENGER SEAT WAS OCCUPIED. THIS OCCURS WHILE THE VEHICLE IS AT INTERSTATE SPEED TO IDLE SPEED. SUBARU (AT THE DEALERSHIP IN GRAND JUNCTION, CO) HAS PERFORMED A DIAGNOSIS AND PROVIDED ME THIS INFORMA… Look up ODI 11298218 at NHTSA ↗
Steering	4,500–30,000 mi	14,200 mi	5	ODI 10637868 · 4,500 mi ON MULTIPLE OCCASIONS, PRIOR TO INCIDENT DATE/MILEAGE, THIS VEHICLE HAS BEEN PULLING TO THE RIGHT SINCE WE TOOK OWNERSHIP ABOUT 6 MONTHS AGO. MOST RECENTLY MY WIFE WAS DRIVING, HAD LOOKED OVER FOR SOMETHING THAT FELL ON THE SEAT, AND REALIZED SHE WAS HEADING FOR THE CURB WITHOUT KNOWING IT AS IT CONTINUES TO PULL RIGHT. THIS CAR HAS A TORQUE STEER CONDITION, AND ROUTINELY REQUIRES MORE PRESSURE ON THE WHEEL, TO THE LEFT, TO KEEP THE CAR GOING STRAIGHT. ONCE ACCELERATING IT PULLS RIGHT, THEN AS YOU RELEASE THE ACCELERATOR, IT GOES BACK … Look up ODI 10637868 at NHTSA ↗ ODI 10653031 · 1,200 mi TL* THE CONTACT OWNED A 2014 SUBARU XV CROSSTREK. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH THE VEHICLE. THE CONTACT AND THE PASSENGER SUSTAINED LACERATIONS AND BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200. Look up ODI 10653031 at NHTSA ↗ ODI 10681177 · 14,200 mi I HAVE A 2014 SUBARU CROSSTREK (14K MILES) AND MY STEERING WHEEL WILL FEEL LIKE IT LOST CONTACT (DEAD SPOT) WITH THE STEERING RACK FOR A SECOND OR TWO. THE PROBLEM IS INTERMITTENT AND I CAN'T REPRODUCE FOR THE DEALER SERVICE TECHS. AT TIMES GET FUNKY VIBRATIONS LIKE A STRUT BOUNCE FROM THE LEFT FRONT WHEEL OR EXCESSIVE SIDE TO SIDE YAW MOTION AND THEN STEERING WHEEL ROCKS (LEFT TO RIGHT), THE ELECTRIC STEERING FEELS LIKE IT WANTS TO ADJUST AND THEN GOES NUMB (NO ROAD FEELING) AND RECOVERS, NEVER ANY ERROR DASH LIGHT OR CODE. THE CAR HAS BEEN TO… Look up ODI 10681177 at NHTSA ↗
Vehicle Speed Control	Too few reports for a range	11,229 mi	4 (sparse)	ODI 10667115 · 15,000 mi TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. Look up ODI 10667115 at NHTSA ↗ ODI 10721509 · 7,457 mi I WAS IN A CIRCULAR DRIVEWAY OF A LARGE APARTMENT COMPLEX GETTING READY TO PARK AND WAIT FOR AN INDIVIDUAL. THERE WAS A CAR IN FRONT OF ME SO I WAS PREPARING TO PARK WHEN ALL OF A SUDDEN MY CAR WENT FULL THROTTLE. IT DID NOT RESPOND TO PRESSING ON THE BRAKE. I HAD THE CHOICE OF EITHER HITTING THE PERSON IN FRONT OF ME OR TURNING INTO A 15 INCH VERTICAL ROCK WALL WHICH SERVED AS A RETAINING WALL FOR A RAISED BED AND WAS ABOUT 10 FEET TO MY RIGHT. I CHOSE THE LATTER. THE CAR WAS GOING SO FAST THAT THE FRONT TWO WHEELS CLIMBED THE VERTICAL WA… Look up ODI 10721509 at NHTSA ↗ ODI 10730961 · 5,000 mi TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. WHILE BACKING THE VEHICLE INTO THE GARAGE, THE VEHICLE ACCELERATED RAPIDLY AND CRASHED INTO THE GARAGE BEAM. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. Look up ODI 10730961 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	1	None	ODI 11630054 Key was stuck in the ignition and left me stranded unable to leave my car. I took the car to the Subaru dealership for them to assess and repair the issue. During this time the service desk confirmed it was a known issue with the CVT park range switch. They advised me that Subaru of America had done a warranty extension but that I was now outside of the time window for it to be covered. Upon further research this was an issue that was all over the Subaru forum boards with similar issues. I contacted Subaru of America in order to be reimbursed a… Look up ODI 11630054 at NHTSA ↗
2025-01	0	None	No examples available for this selection.
2025-02	1	None	ODI 11641173 I have been getting my 2014 Subaru Crosstrek serviced at Continental Subaru in Anchorage, Alaska for the last 4.5 years. I initially thought that they were an honest dealer/mechanic. I originally bought my Subaru in California and drove it up to Anchorage and it has been here ever since. My car burns oil very quickly. I mentioned this several times and the dealer always said it wasn't that big of an issue. Between oil changes I frequently had to add a couple of quarts of oil in addition to what they added during the oil changes because the car … Look up ODI 11641173 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	1	None	ODI 11658836 When attempting to put the car in park, the key will not release and is stuck. Incident happens often in recent past days. Key will not release from ignition. Look up ODI 11658836 at NHTSA ↗
2025-06	0	None	No examples available for this selection.
2025-07	1	None	ODI 11672037 I am reporting a complete engine failure on my 2014 Subaru Crosstrek at 140,000 miles due to a valve spring issue that appears to match Subaru’s Recall WTY-84 (NHTSA Campaign 18V772000). I checked my VIN and it currently shows no open recalls, but I’ve reviewed Subaru’s own documentation that lists 2013–2016 Crosstreks as affected by this defect. My vehicle clearly falls within that production range and has now suffered the exact failure described in that recall , a fractured valve spring causing a complete engine malfunction. I never receive… Look up ODI 11672037 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	1	None	ODI 11690095 Some times the passenger airbag light comes on and off. This is a reoccurring problem and I don’t see any recalls on this Look up ODI 11690095 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11727739 The car had a front collision and the air bags did not deploy. Look up ODI 11727739 at NHTSA ↗
2026-04	0	None	No examples available for this selection.
2026-05	1	None	ODI 11740610 · 77,441 mi Odometer Fraud. The contact purchased a 2014 Subaru Crosstrek on May 22, 2026. The sale was a private sale. At the time of purchase, the vehicle mileage was recorded at 77,441. The contact later purchased a CARFAX report which was reported at 214,767 in February 2026. The contact reported the information to the local authorities. Look up ODI 11740610 at NHTSA ↗
2026-06	1	None	ODI 11747006 Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered. Look up ODI 11747006 at NHTSA ↗
2026-07	0	None	No examples available for this selection.
2026-08	1	None	ODI 11756388 Metal Frame of side torso area of seat wore through foam. very sharp and painful could possibly cut skin and impact in crash could be medically dangerous. Look up ODI 11756388 at NHTSA ↗
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 3 complaints · 2017: 3 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	0	2	3
2017	1	2	3

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	3	0	0
2017	3	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Power Train	Engine	Service Brakes	Air Bags	Steering	Vehicle Speed Control
Electrical System	—	3 ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11658836 When attempting to put the car in park, the key will not release and is stuck. Incident happens often in recent past days. Key will not release from ignition. Look up ODI 11658836 at NHTSA ↗ ODI 11747006 Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered. Look up ODI 11747006 at NHTSA ↗	0	2 ODI 11340262 · 59,600 mi I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGI… Look up ODI 11340262 at NHTSA ↗ ODI 11589215 The electrical system and engine flickers on and off or sometimes dies entirely. The trigger is unknown and the underlying cause is unknown. It is unsafe because this has occurred while the vehicle is moving. The problem was confirmed and reproduced by a Subaru service center. They were unable to diagnose the issue. There is no warning when it will happen. Look up ODI 11589215 at NHTSA ↗	3 ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11421255 Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking. Look up ODI 11421255 at NHTSA ↗ ODI 11747006 Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered. Look up ODI 11747006 at NHTSA ↗	0	1 ODI 11101135 · 69,000 mi POWER STEERING ISSUES. LIGHT ILLUMINATES ON DASHBOARD AND POWER STEERING PROBLEMS OCCUR. IT'S ONLY 4 YEARS OLD (NEVER DRIVEN OFF ROAD) TAKEN WELL CARE OF, AND THERE ARE SERIOUS PROBLEMS WITH THE ELECTRONICAL PART OF THE POWER STEERING SAYING THERE IS A PROBLEM AND WHEN DRIVING IT LOCKS UP MAKING TURNS REALLY HARD WHEN TURNING THE WHEEL. THEN OUR CAR SHUT OFF LIKE THE BATTERY WAS DEAD FOR HALF A DAY AND WE TRIED ONE LAST TIME TO START IT BEFORE JUMPING AND IT STARTED UP AND WORKED. SEEMS LIKE SOMETHING IS WIRED WRONG. Look up ODI 11101135 at NHTSA ↗	0
Unknown Or Other	3 ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11658836 When attempting to put the car in park, the key will not release and is stuck. Incident happens often in recent past days. Key will not release from ignition. Look up ODI 11658836 at NHTSA ↗ ODI 11747006 Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered. Look up ODI 11747006 at NHTSA ↗	—	0	2 ODI 11269132 · 80,000 mi I HAVE EXPERIENCED ROUGH IDLING WITH MY 2014 CROSSTREK LIMITED FOR ABOUT A YEAR. DURING THIS TIME MY CHECK OIL LIGHT HAS COME ON TWICE. I BROUGHT MY CAR INTO THE DEALERSHIP IN FAYETTEVILLE, AR WHERE THEY BEGAN THE OIL CONSUMPTION TEST PROCESS. THUS FAR THE DEALERSHIP HAS FLUSHED MY COOLANT AND OIL AND REPLACING O-RINGS AND VALVES, REPLACED MORE O-RINGS AND MY AC COMPRESSOR, AND COMPLETED FOUR OIL CONSUMPTION TESTS EACH TIME I DROVE 1,200 MILES AND CONSUMED 8OZ OIL (10.1OZ IS CONSIDERED FAILING). MY CAR CONTINUES TO ROUGH IDLE TO THE POINT THAT … Look up ODI 11269132 at NHTSA ↗ ODI 11641173 I have been getting my 2014 Subaru Crosstrek serviced at Continental Subaru in Anchorage, Alaska for the last 4.5 years. I initially thought that they were an honest dealer/mechanic. I originally bought my Subaru in California and drove it up to Anchorage and it has been here ever since. My car burns oil very quickly. I mentioned this several times and the dealer always said it wasn't that big of an issue. Between oil changes I frequently had to add a couple of quarts of oil in addition to what they added during the oil changes because the car … Look up ODI 11641173 at NHTSA ↗	2 ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11747006 Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered. Look up ODI 11747006 at NHTSA ↗	0	0	0
Power Train	0	0	—	2 ODI 11266908 · 14,000 mi DRIVING ON THE FREEWAY AT 60MPH, WARM DAY (75) A/C WAS ON, STARTING TO ACCELERATE UP A SLIGHT INCLINE, THE ENGINE LOST POWER AND CAR STARTED SLOWING DOWN. THE GAS PEDAL/ACCELERATION WAS NOT WORKING. THE CAR WENT LIMP AND ACTED AS IF IT WAS IN NEUTRAL. WHILE TRYING TO PULL OVER TO THE SIDE OF THE FREEWAY, THE ACCELERATION KICKED BACK IN AS IF NOTHING HAPPENED. THIS HAPPENED TWICE. THE SECOND TIME I WAS DRIVING ON CITY STREETS AT 40MPH, SAME CONDITIONS OUTSIDE, AND GOING UP A SLIGHT HILL IN SAN FRANCISCO, THE POWER DIES/GOES LIMP, A FEW SECONDS L… Look up ODI 11266908 at NHTSA ↗ ODI 11399299 · 139,402 mi DRIVING ON THE FREEWAY AT 135,961 MILES, JUST 5 MONTHS AFTER PULLING THE CAR OFF A USED LOT. ALL DASH LIGHTS ARE ILLUMINATED, VEHICLE ENCOUNTERS LOSS OF ACCELERATION AND I PULLED TO THE SHOULDER. I ATTEMPT TO RESTART VEHICLE, AND LIGHTS RETURN TO NORMAL, AND I ATTEMPT TO MAKE MY WAY HOME. LIGHTS ARE ILLUMINATED ONCE AGAIN, BUT I DO NOT HAVE LOSS OF ACCELERATION THIS TIME. TAKE IT TO BE SERVICED, LH FRONT AXLE FAILED, NEEDS REPLACED, ENGINE BLOCK HAS CONSIDERABLE OIL LEAK, VALVE BODY REPLACEMENT REQUIRED (COVERED UNDER WARRANTY THANK GOODNESS). … Look up ODI 11399299 at NHTSA ↗	0	0	0	0
Engine	2 ODI 11340262 · 59,600 mi I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGI… Look up ODI 11340262 at NHTSA ↗ ODI 11589215 The electrical system and engine flickers on and off or sometimes dies entirely. The trigger is unknown and the underlying cause is unknown. It is unsafe because this has occurred while the vehicle is moving. The problem was confirmed and reproduced by a Subaru service center. They were unable to diagnose the issue. There is no warning when it will happen. Look up ODI 11589215 at NHTSA ↗	2 ODI 11269132 · 80,000 mi I HAVE EXPERIENCED ROUGH IDLING WITH MY 2014 CROSSTREK LIMITED FOR ABOUT A YEAR. DURING THIS TIME MY CHECK OIL LIGHT HAS COME ON TWICE. I BROUGHT MY CAR INTO THE DEALERSHIP IN FAYETTEVILLE, AR WHERE THEY BEGAN THE OIL CONSUMPTION TEST PROCESS. THUS FAR THE DEALERSHIP HAS FLUSHED MY COOLANT AND OIL AND REPLACING O-RINGS AND VALVES, REPLACED MORE O-RINGS AND MY AC COMPRESSOR, AND COMPLETED FOUR OIL CONSUMPTION TESTS EACH TIME I DROVE 1,200 MILES AND CONSUMED 8OZ OIL (10.1OZ IS CONSIDERED FAILING). MY CAR CONTINUES TO ROUGH IDLE TO THE POINT THAT … Look up ODI 11269132 at NHTSA ↗ ODI 11641173 I have been getting my 2014 Subaru Crosstrek serviced at Continental Subaru in Anchorage, Alaska for the last 4.5 years. I initially thought that they were an honest dealer/mechanic. I originally bought my Subaru in California and drove it up to Anchorage and it has been here ever since. My car burns oil very quickly. I mentioned this several times and the dealer always said it wasn't that big of an issue. Between oil changes I frequently had to add a couple of quarts of oil in addition to what they added during the oil changes because the car … Look up ODI 11641173 at NHTSA ↗	2 ODI 11266908 · 14,000 mi DRIVING ON THE FREEWAY AT 60MPH, WARM DAY (75) A/C WAS ON, STARTING TO ACCELERATE UP A SLIGHT INCLINE, THE ENGINE LOST POWER AND CAR STARTED SLOWING DOWN. THE GAS PEDAL/ACCELERATION WAS NOT WORKING. THE CAR WENT LIMP AND ACTED AS IF IT WAS IN NEUTRAL. WHILE TRYING TO PULL OVER TO THE SIDE OF THE FREEWAY, THE ACCELERATION KICKED BACK IN AS IF NOTHING HAPPENED. THIS HAPPENED TWICE. THE SECOND TIME I WAS DRIVING ON CITY STREETS AT 40MPH, SAME CONDITIONS OUTSIDE, AND GOING UP A SLIGHT HILL IN SAN FRANCISCO, THE POWER DIES/GOES LIMP, A FEW SECONDS L… Look up ODI 11266908 at NHTSA ↗ ODI 11399299 · 139,402 mi DRIVING ON THE FREEWAY AT 135,961 MILES, JUST 5 MONTHS AFTER PULLING THE CAR OFF A USED LOT. ALL DASH LIGHTS ARE ILLUMINATED, VEHICLE ENCOUNTERS LOSS OF ACCELERATION AND I PULLED TO THE SHOULDER. I ATTEMPT TO RESTART VEHICLE, AND LIGHTS RETURN TO NORMAL, AND I ATTEMPT TO MAKE MY WAY HOME. LIGHTS ARE ILLUMINATED ONCE AGAIN, BUT I DO NOT HAVE LOSS OF ACCELERATION THIS TIME. TAKE IT TO BE SERVICED, LH FRONT AXLE FAILED, NEEDS REPLACED, ENGINE BLOCK HAS CONSIDERABLE OIL LEAK, VALVE BODY REPLACEMENT REQUIRED (COVERED UNDER WARRANTY THANK GOODNESS). … Look up ODI 11399299 at NHTSA ↗	—	1 ODI 11419042 I own a Subaru Crosstrek XV Limited which I purchased new in November 2014. I was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru. There was an incline from the street into the parking lot. The vehicle in front of me reached the top of the incline and turned right into the parking lot. With my foot remaining on the brake, I raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were co… Look up ODI 11419042 at NHTSA ↗	0	0	0
Service Brakes	3 ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11421255 Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking. Look up ODI 11421255 at NHTSA ↗ ODI 11747006 Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered. Look up ODI 11747006 at NHTSA ↗	2 ODI 11057238 · 32,000 mi THE CAR CANNOT MOVE DUE TO IT IS UNABLE TO SHIFT OUT OF PARK. THE BRAKE LIGHT DOESNT COME ON --BELIEVE IT IS THE BRAKE SWITCH SOMETIME DOESN'T WORK DEALER WONT ADMIT PROBLEM Look up ODI 11057238 at NHTSA ↗ ODI 11747006 Brake light switch failure. Triggering traction control warning light, hill assist warning light, and abs warning light, and disables cruise control. There was previously a recall (NUMBER: WUE-90 NHTSA ID: 19V-149) for the brake light switch for Subaru models with my production date included, but because Hybrid Crosstrek models were not included, it will not be replaced under recall. I am still experiencing the same issues and cause, but it is not covered. Look up ODI 11747006 at NHTSA ↗	0	1 ODI 11419042 I own a Subaru Crosstrek XV Limited which I purchased new in November 2014. I was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru. There was an incline from the street into the parking lot. The vehicle in front of me reached the top of the incline and turned right into the parking lot. With my foot remaining on the brake, I raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were co… Look up ODI 11419042 at NHTSA ↗	—	1 ODI 11690095 Some times the passenger airbag light comes on and off. This is a reoccurring problem and I don’t see any recalls on this Look up ODI 11690095 at NHTSA ↗	0	1 ODI 11397033 · 185,000 mi UNINTENDED ACCELERATION WHILE PARKING. APPLIED BRAKES BUT CAR KEPT ACCELERATING HITTING CARPORT COLUMN AT CANCER CENTER BRINGING ROOF DOWN ONTO CAR. CAR WAS TOTALED, NO INJURIES. Look up ODI 11397033 at NHTSA ↗
Air Bags	0	0	0	0	1 ODI 11690095 Some times the passenger airbag light comes on and off. This is a reoccurring problem and I don’t see any recalls on this Look up ODI 11690095 at NHTSA ↗	—	0	1 ODI 10667115 · 15,000 mi TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. Look up ODI 10667115 at NHTSA ↗
Steering	1 ODI 11101135 · 69,000 mi POWER STEERING ISSUES. LIGHT ILLUMINATES ON DASHBOARD AND POWER STEERING PROBLEMS OCCUR. IT'S ONLY 4 YEARS OLD (NEVER DRIVEN OFF ROAD) TAKEN WELL CARE OF, AND THERE ARE SERIOUS PROBLEMS WITH THE ELECTRONICAL PART OF THE POWER STEERING SAYING THERE IS A PROBLEM AND WHEN DRIVING IT LOCKS UP MAKING TURNS REALLY HARD WHEN TURNING THE WHEEL. THEN OUR CAR SHUT OFF LIKE THE BATTERY WAS DEAD FOR HALF A DAY AND WE TRIED ONE LAST TIME TO START IT BEFORE JUMPING AND IT STARTED UP AND WORKED. SEEMS LIKE SOMETHING IS WIRED WRONG. Look up ODI 11101135 at NHTSA ↗	0	0	0	0	0	—	0
Vehicle Speed Control	0	0	0	0	1 ODI 11397033 · 185,000 mi UNINTENDED ACCELERATION WHILE PARKING. APPLIED BRAKES BUT CAR KEPT ACCELERATING HITTING CARPORT COLUMN AT CANCER CENTER BRINGING ROOF DOWN ONTO CAR. CAR WAS TOTALED, NO INJURIES. Look up ODI 11397033 at NHTSA ↗	1 ODI 10667115 · 15,000 mi TL* THE CONTACT OWNS A 2014 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND SUDDENLY THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN AND TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. Look up ODI 10667115 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Warning lights and dashboard alerts

8 mentions · 9.9% of complaints

Median mileage: 49,593 mi (3 usable records).

ODI 11266908 · 14,000 mi

DRIVING ON THE FREEWAY AT 60MPH, WARM DAY (75) A/C WAS ON, STARTING TO ACCELERATE UP A SLIGHT INCLINE, THE ENGINE LOST POWER AND CAR STARTED SLOWING DOWN. THE GAS PEDAL/ACCELERATION WAS NOT WORKING. THE CAR WENT LIMP AND ACTED AS IF IT WAS IN NEUTRAL. WHILE TRYING TO PULL OVER TO THE SIDE OF THE FREEWAY, THE ACCELERATION KICKED BACK IN AS IF NOTHING HAPPENED. THIS HAPPENED TWICE. THE SECOND TIME I WAS DRIVING ON CITY STREETS AT 40MPH, SAME CONDITIONS OUTSIDE, AND GOING UP A SLIGHT HILL IN SAN FRANCISCO, THE POWER DIES/GOES LIMP, A FEW SECONDS L…

Look up ODI 11266908 at NHTSA ↗

ODI 11317541 · 49,593 mi

I BACKED OUT OF MY DRIVEWAY, INTO THE ROAD. WHEN I DROVE AWAY, NO FASTER THAT 25 MPH, I NOTICED THAT ALL THE WARNING LIGHTS ON MY DASH WERE ILLUMINATED. ALARMED, I PROMPTLY RETURNED MY CAR TO THE DRIVEWAY AND SHUT IT OFF. I HAD TRAVELED NO FURTHER THAN 100 YARDS. WONDERING IF MAYBE IT WAS A FLUKE, I TRIED TO TURN THE CAR ON AGAIN, BUT THE CAR WAS COMPLETELY UNRESPONSIVE. I CALLED AAA TO HAVE IT TOWED TO THE DEALERSHIP. AAA'S DIAGNOSTIC CODES WERE: P0851, P0705, P0700. ONLINE RESEARCH SHOWED THAT THESE RELATE TO THE TRANSMISSION. FURTHER SEARCHE…

Look up ODI 11317541 at NHTSA ↗

ODI 11451826

The vehicle had 51666 miles on it when I last serviced it for an oil change in Oct. of 2021. The owner puts very few miles on the vehicle. The vehicle would be available for inspection by your agency. At this time, no specific component has been identified in the intermittent failure. 2016 and newer Subaru's have recalls on similar symptoms. Owner complaint is that the power steering intermittently stops working and the steering wheel is very hard to turn if it can be turned at all due to the fact the owner is 80+ years old. Subaru vehicles…

Look up ODI 11451826 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

4 mentions · 4.9% of complaints

Median mileage: 30,000 mi (3 usable records).

ODI 10726718 · 3,000 mi

Look up ODI 10726718 at NHTSA ↗

ODI 11101135 · 69,000 mi

POWER STEERING ISSUES. LIGHT ILLUMINATES ON DASHBOARD AND POWER STEERING PROBLEMS OCCUR. IT'S ONLY 4 YEARS OLD (NEVER DRIVEN OFF ROAD) TAKEN WELL CARE OF, AND THERE ARE SERIOUS PROBLEMS WITH THE ELECTRONICAL PART OF THE POWER STEERING SAYING THERE IS A PROBLEM AND WHEN DRIVING IT LOCKS UP MAKING TURNS REALLY HARD WHEN TURNING THE WHEEL. THEN OUR CAR SHUT OFF LIKE THE BATTERY WAS DEAD FOR HALF A DAY AND WE TRIED ONE LAST TIME TO START IT BEFORE JUMPING AND IT STARTED UP AND WORKED. SEEMS LIKE SOMETHING IS WIRED WRONG.

Look up ODI 11101135 at NHTSA ↗

ODI 11328510 · 30,000 mi

THE VEHICLE'S POWER STEERING FAILED. THE "COMPUTER" WAS REPLACED, AND THE VEHICLE WAS DRIVABLE. THEN, WHILE MY DAUGHTER WAS DRIVING, THE POWER STEERING FAILED AGAIN. NOW THE WHOLE STEERING TRAIN SEEMS BROKEN. THE CAR IS UNDRIVEABLE. IF IT HAPPENED ON THE HIGHWAY, THERE WOULD HAVE BEEN AN ACCIDENT. THE CAR HAS VERY LOW MILEAGE. *TR

Look up ODI 11328510 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

3 mentions · 3.7% of complaints

Median mileage: 15,000 mi (3 usable records).

ODI 10667115 · 15,000 mi

Look up ODI 10667115 at NHTSA ↗

ODI 10714612 · 2,461 mi

Look up ODI 10714612 at NHTSA ↗

ODI 11511551 · 102,600 mi

The contact owns a 2014 Subaru Crosstrek. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed; however, the vehicle accelerated unintendedly, and then decelerated. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing into a parking spot the following day. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 102,600.

Look up ODI 11511551 at NHTSA ↗

Matching rule

Oil consumption or dilution

3 mentions · 3.7% of complaints

Median mileage: 82,500 mi (2 usable records).

ODI 11269132 · 80,000 mi

I HAVE EXPERIENCED ROUGH IDLING WITH MY 2014 CROSSTREK LIMITED FOR ABOUT A YEAR. DURING THIS TIME MY CHECK OIL LIGHT HAS COME ON TWICE. I BROUGHT MY CAR INTO THE DEALERSHIP IN FAYETTEVILLE, AR WHERE THEY BEGAN THE OIL CONSUMPTION TEST PROCESS. THUS FAR THE DEALERSHIP HAS FLUSHED MY COOLANT AND OIL AND REPLACING O-RINGS AND VALVES, REPLACED MORE O-RINGS AND MY AC COMPRESSOR, AND COMPLETED FOUR OIL CONSUMPTION TESTS EACH TIME I DROVE 1,200 MILES AND CONSUMED 8OZ OIL (10.1OZ IS CONSIDERED FAILING). MY CAR CONTINUES TO ROUGH IDLE TO THE POINT THAT …

Look up ODI 11269132 at NHTSA ↗

ODI 11350094 · 85,000 mi

EXCESSIVE OIL CONSUMPTION. OIL LIGHTS COMES ON EVERY 1000 MILES

Look up ODI 11350094 at NHTSA ↗

ODI 11641173

I have been getting my 2014 Subaru Crosstrek serviced at Continental Subaru in Anchorage, Alaska for the last 4.5 years. I initially thought that they were an honest dealer/mechanic. I originally bought my Subaru in California and drove it up to Anchorage and it has been here ever since. My car burns oil very quickly. I mentioned this several times and the dealer always said it wasn't that big of an issue. Between oil changes I frequently had to add a couple of quarts of oil in addition to what they added during the oil changes because the car …

Look up ODI 11641173 at NHTSA ↗

Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Battery drain and no-start mentions

2 mentions · 2.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11465215

Battery drains excessively and frequently. Will not hold a charge. Frequently replacing battery only to have it fail. The personal safety issue here is being stranded with a dead battery in an unsafe environment with no way to escape, or needing the vehicle for an immediate personal health emergency and having the vehicle not start. I don't know if there is a safety related issue with operating the car with this electrical system issue. There are scores of web searches that depict this issue of parasitic draining of the battery by the vehi…

Look up ODI 11465215 at NHTSA ↗

ODI 11517342

While driving on highway the engine died, I was able to pull over and stop safely. The engine turned over when I turned the key but would not start. The fuel gauge showed one full bar of fuel and the fuel mileage reading showed 60 miles till empty. I contacted roadside assistance and after 2 hours was able to put 4 gallons of fuel in the car. The car started normally and I was able to drive to gas station and fill up. The fuel gauge had never failed to accurately show the fuel in my car and the mileage range till empty was always accurate. I do…

Look up ODI 11517342 at NHTSA ↗

Matching rule

Hard or delayed shifting

2 mentions · 2.5% of complaints

Median mileage: 89,800 mi (2 usable records).

ODI 11340262 · 59,600 mi

I WAS DRIVING THE CAR WHEN ALL THE LIGHTS ON DASH COME ON. CONSTANT JERKING/BUCKING OF THE CAR WITHOUT INCREASING PRESSURE TO THE GAS PEDDLE. METER RPMS INDICATOR NEEDLE IS ERRATIC MOVING BACK AND FORTH WHILE THE ENGINE REVS. THE MPG NEEDLE GOES FROM PLUS TO MINUS ERRATICALLY ALSO. AT THIS TIME THE CAR IS NOT DEPENDABLE. I HAVE BROUGHT THE CAR TO GRANITE SUBARU 4 TIMES FOR THE SAME COMPLAINT. THEY SAY THEY HAVE USED THE DIAGNOSTIC METER TO DETERMINE THE PROBLEM BUT IT STILL REMAINS, NOW EVEN WORSE. I HAVE DISCUSSED THE PROBLEM WITH A ENGI…

Look up ODI 11340262 at NHTSA ↗

ODI 11427890 · 120,000 mi

On June 11, 2021, my wife and I were driving our 2014 Subaru Crosstrek (120,000 miles) from Milwaukee to Manitowish Waters, WI. About 20 miles north of Milwaukee on I-41 Northbound, my wife was driving at 70 mph when suddenly we both noticed a strong lurching from the CVT transmission. This was followed a few seconds later by a complete lockup of all four wheels on our car. Fortunately this did not happen in the left lane or we would've been in a terrible accident. My wife managed to steer the skidding car onto the highway shoulder until it cam…

Look up ODI 11427890 at NHTSA ↗

Matching rule

Stalling or loss of power

2 mentions · 2.5% of complaints

Median mileage: 46,000 mi (2 usable records).

ODI 11266908 · 14,000 mi

Look up ODI 11266908 at NHTSA ↗

ODI 11337740 · 78,000 mi

CVT FAILURE. SUDDEN STALLING WHILE VEHICLE WAS IN MOTION.

Look up ODI 11337740 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b