U.S. public vehicle records

2008 Thomas Built Buses SAF-T-LINER C2 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

5 owner complaints analyzed

27 distinct recall campaigns

25,792 mi median reported failure mileage

Scope: 2008 model year. Data updated: 2026-10-01 (October 1, 2026). 3 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Latches/Locks/Linkages:Doors:Latch is the most frequently named component, appearing in 1 of 5 complaints (20.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	2	40.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Latches/Locks/Linkages:Doors:Latch

Parking Brake

Seats

Service Brakes, Hydraulic

Structure:Body

Unknown Or Other

Latches/Locks/Linkages:Doors:Latch: 1; Parking Brake: 1; Seats: 1; Service Brakes, Hydraulic: 1; Structure:Body: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2008

2011

2012

2016

2008: 1; 2011: 1; 2012: 2; 2016: 1

Pattern summary

Latches/Locks/Linkages:Doors:Latch leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10228774 · 2008-05-23 (May 23, 2008)

BUS BRAKE INTERLOCK WILL NOT RELEASE, MUST BYPASS BRAKE SWITCH TO MOVE BUS FROM ROADWAY AFTER STUDENT PICKUP. HAPPENS INTERMITTENTLY ,WITHOUT WARNING. HAVE TO REPLACE AMU BRAKE SWITCH BLOCK, PART #A12-19776-010-01. TO CORRECT. BUS ONLY HAS 21,485 MILES .HAVE 6 BUSES WITH SIMILAR MILEAGE, HAVE REPLACED 3 TO DATE. HAVE REPLACED WITH IDENTICAL PART AS ORIGINAL, FEEL PROBLEM WILL REOCCUR. HAVE TALKED TO OTHER SCHOOL DISTRICTS WITH MULTIPLE PROBLEMS. IS VERY DANGEROUS DO TO LOCATION THAT PROBLEM COULD OCCUR SUCH AS BUSY TWO LANE HIGHWAY. *TR

Owner-reported narrative. 21,485 miles reported. Look up ODI 10228774 at NHTSA ↗

Owner report 10383939 · 2011-02-22 (February 22, 2011)

AS THE BUS DRIVER PULLED INTO THE BUS GARAGE, HE NOTICED HIS BRAKE WARNING LIGHT ON. I CHECKED THE BRAKE FLUID AND FOUND IT LOW. I APPLIED CONSTANT PRESSURE TO THE BRAKE PEDAL THEN INSPECTED THE BRAKE SYSTEM. THE BRAKE LINE RUNNING DOWN FROM THE MASTER CYLINDER INSIDE THE FRAME RAIL WAS LEAKING. THIS LINE HAD A HOLE RUBBED IN IT BY THE FUEL LINE COMING FROM THE WATER SEPARATOR. THE FUEL LINE WAS ROUTED ACROSS THE TOP OF THE BRAKE LINE ALLOWING IT TO RUB. AFTER REPAIRING THIS BUS I INSPECTED OUR THREE OTHER C2'S WITH THE SAME CAT ENGINE COMBINA…

Owner-reported narrative. 25,792 miles reported. Look up ODI 10383939 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

5 unique complaints in this selection. Analysis snapshot: 2026-10-01.

60.0%Usable mileage3 / 5 records

100.0%Valid incident date5 / 5 records

100.0%Valid filing date5 / 5 records

100.0%Ordered incident and filing dates5 / 5 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026	2027
Unknown Or Other	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	2100.0% ODI 11195591 · 55,000 mi WINDOW FRAMES CRACK AND BREAK LEAVING EXPOSED SHARP METAL EDGES AND HOLES FOR STUDENT RIDERS TO PLACE FINGERS IN, CAUSING INJURY. THE WINDOW FRAME MATERIAL IS A PLASTIC/VINYL PRODUCT THAT CRACKS AND/OR BREAKS UNDER EXTREME COLD OR HOT CONDITIONS. THERE ARE 10 CRACKED OR BROKEN WINDOWS IN THIS BUS AS OF 4/11/2019. AS CONSUMER STATED AS OF 6/24/19 ALL BUSES ARE HAVING TROUBLE WITH THE THOMAS BUS WINDOWS, ALSO.JB Look up ODI 11195591 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11084351 · 2,100 mi A 2018 THOMAS BUILT TYPE C SCHOOL BUS WAS TRAVELING AT A SPEED OF APPROXIMATELY 42 MPH ON A CITY/URBAN STREET WITH 5 PASSENGERS, PLUS THE OPERATOR ON BOARD. A TREE FELL AND STRUCK THE BUS NEAR, OR ON, THE RIGHT FRONT WINDSHIELD/ROOF AREA. THIS IMPACT CAUSED THE ENTIRE ROOF AREA TO COLLAPSE WITH SEVERE DAMAGE THROUGHOUT THE ENTIRE LENGTH OF THE BUS. Look up ODI 11084351 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Parking Brake	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Seats	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine And Engine Cooling:Engine	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel System, Gasoline	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Lane Departure: Blind Spot Detection	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11440627 This is a preventative complaint. In my opinion, all the Thomas Saf-T-Liner C2 school buses have a serious blind spot due to the location of the driver's side mirrors. When pulling up to an intersection, or stop sign, the driver has to bend forward and backward to see past the mirror for oncoming traffic. I brought this issue up earlier with the manufacturer representative, and he said they would look into it, but no changes have been made or any retro-fit kits to move mirrors. Look up ODI 11440627 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Parking Brake	Too few reports for a range	21,485 mi	1 (sparse)	ODI 10228774 · 21,485 mi BUS BRAKE INTERLOCK WILL NOT RELEASE, MUST BYPASS BRAKE SWITCH TO MOVE BUS FROM ROADWAY AFTER STUDENT PICKUP. HAPPENS INTERMITTENTLY ,WITHOUT WARNING. HAVE TO REPLACE AMU BRAKE SWITCH BLOCK, PART #A12-19776-010-01. TO CORRECT. BUS ONLY HAS 21,485 MILES .HAVE 6 BUSES WITH SIMILAR MILEAGE, HAVE REPLACED 3 TO DATE. HAVE REPLACED WITH IDENTICAL PART AS ORIGINAL, FEEL PROBLEM WILL REOCCUR. HAVE TALKED TO OTHER SCHOOL DISTRICTS WITH MULTIPLE PROBLEMS. IS VERY DANGEROUS DO TO LOCATION THAT PROBLEM COULD OCCUR SUCH AS BUSY TWO LANE HIGHWAY. *TR Look up ODI 10228774 at NHTSA ↗
Service Brakes, Hydraulic	Too few reports for a range	25,792 mi	1 (sparse)	ODI 10383939 · 25,792 mi AS THE BUS DRIVER PULLED INTO THE BUS GARAGE, HE NOTICED HIS BRAKE WARNING LIGHT ON. I CHECKED THE BRAKE FLUID AND FOUND IT LOW. I APPLIED CONSTANT PRESSURE TO THE BRAKE PEDAL THEN INSPECTED THE BRAKE SYSTEM. THE BRAKE LINE RUNNING DOWN FROM THE MASTER CYLINDER INSIDE THE FRAME RAIL WAS LEAKING. THIS LINE HAD A HOLE RUBBED IN IT BY THE FUEL LINE COMING FROM THE WATER SEPARATOR. THE FUEL LINE WAS ROUTED ACROSS THE TOP OF THE BRAKE LINE ALLOWING IT TO RUB. AFTER REPAIRING THIS BUS I INSPECTED OUR THREE OTHER C2'S WITH THE SAME CAT ENGINE COMBINA… Look up ODI 10383939 at NHTSA ↗
Structure:Body	Too few reports for a range	127,000 mi	1 (sparse)	ODI 10926403 · 127,000 mi THERE IS A PLASTIC FITTING AT THE REAR HEATER THAT IS FAILING WHICH CAUSES HOT ANTI-FREEZE TO SPILL INTO THE PASSENGER AREA OF THE SCHOOL BUS. THIS HAS HAPPENED ON THREE BUSES IN THE PAST TWO WEEKS. HOT ANTI-FREEZE CAN CAUSE INJURY TO THE STUDENTS THAT ARE BEING TRANSPORTED. Look up ODI 10926403 at NHTSA ↗
Unknown Or Other	Too few reports for a range	127,000 mi	1 (sparse)	ODI 10926403 · 127,000 mi THERE IS A PLASTIC FITTING AT THE REAR HEATER THAT IS FAILING WHICH CAUSES HOT ANTI-FREEZE TO SPILL INTO THE PASSENGER AREA OF THE SCHOOL BUS. THIS HAS HAPPENED ON THREE BUSES IN THE PAST TWO WEEKS. HOT ANTI-FREEZE CAN CAUSE INJURY TO THE STUDENTS THAT ARE BEING TRANSPORTED. Look up ODI 10926403 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	0	0	1
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Latches/Locks/Linkages:Doors:Latch	Parking Brake	Seats	Service Brakes, Hydraulic	Structure:Body	Unknown Or Other
Latches/Locks/Linkages:Doors:Latch	—	0	0	0	0	0
Parking Brake	0	—	0	0	0	0
Seats	0	0	—	0	0	0
Service Brakes, Hydraulic	0	0	0	—	0	0
Structure:Body	0	0	0	0	—	1 ODI 10926403 · 127,000 mi THERE IS A PLASTIC FITTING AT THE REAR HEATER THAT IS FAILING WHICH CAUSES HOT ANTI-FREEZE TO SPILL INTO THE PASSENGER AREA OF THE SCHOOL BUS. THIS HAS HAPPENED ON THREE BUSES IN THE PAST TWO WEEKS. HOT ANTI-FREEZE CAN CAUSE INJURY TO THE STUDENTS THAT ARE BEING TRANSPORTED. Look up ODI 10926403 at NHTSA ↗
Unknown Or Other	0	0	0	0	1 ODI 10926403 · 127,000 mi THERE IS A PLASTIC FITTING AT THE REAR HEATER THAT IS FAILING WHICH CAUSES HOT ANTI-FREEZE TO SPILL INTO THE PASSENGER AREA OF THE SCHOOL BUS. THIS HAS HAPPENED ON THREE BUSES IN THE PAST TWO WEEKS. HOT ANTI-FREEZE CAN CAUSE INJURY TO THE STUDENTS THAT ARE BEING TRANSPORTED. Look up ODI 10926403 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

2 patterns with matching reports.

Brake response concerns

1 mentions · 20.0% of complaints

Median mileage: 25,792 mi (1 usable records).

ODI 10383939 · 25,792 mi

Look up ODI 10383939 at NHTSA ↗

Matching rule

Warning lights and dashboard alerts

1 mentions · 20.0% of complaints

Median mileage: 25,792 mi (1 usable records).

ODI 10383939 · 25,792 mi

Look up ODI 10383939 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b