Auto Recall Watch
U.S. public vehicle records

2020 Toyota C-HR problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

63 owner complaints analyzed

1 distinct recall campaigns

20,000 mi median reported failure mileage

Scope: 2020 model year. Data updated: . 7 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 47 of 63 complaints (74.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting5384.1%
Engine operation57.9%
Braking behavior46.3%
Electrical and battery issues11.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
47
Electrical System
5
Engine
5
Unknown Or Other
5
Vehicle Speed Control
4
Seat Belts
2
Service Brakes
2
Steering
2
Component breakdown data
CategoryCount
Power Train47
Electrical System5
Engine5
Unknown Or Other5
Vehicle Speed Control4
Seat Belts2
Service Brakes2
Steering2

Power Train: 47; Electrical System: 5; Engine: 5; Unknown Or Other: 5; Vehicle Speed Control: 4; Seat Belts: 2; Service Brakes: 2; Steering: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
3
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9993
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 56 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
1
2021
3
2022
3
2025
22
2026
34
Complaints over time data
CategoryCount
20201
20213
20223
202522
202634

2020: 1; 2021: 3; 2022: 3; 2025: 22; 2026: 34

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 53 complaint narratives. Engine operation appears in 5 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11457570 · 2022-03-21 (March 21, 2022)

Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

Owner-reported narrative. Look up ODI 11457570 at NHTSA ↗

Owner report 11637056 · 2025-01-20 (January 20, 2025)

CVT TRANSMISSION - IT CAN GO OUT AT ANY TIME - YES - YES - NO, JUST LOUD NOISE

Owner-reported narrative. Look up ODI 11637056 at NHTSA ↗

Owner report 11374842 · 2020-11-16 (November 16, 2020)

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

Owner-reported narrative. 7,384 miles reported. Look up ODI 11374842 at NHTSA ↗

Owner report 11682654 · 2025-08-24 (August 24, 2025)

Transmission is failing prematurely. Family in car. Car stalls and fails to move in middle of busy intersection. Restart the car and then luckily get out of way to safety. Dealer acknowledged and done a test. The transmission issue is being ignored by Toyota. Toyota of Knoxville is currently attempting to avoid working on fixing this safety issue. No indication other than sudden whining, then grinding, the. Stalling.

Owner-reported narrative. Look up ODI 11682654 at NHTSA ↗

Owner report 11656653 · 2025-04-24 (April 24, 2025)

I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move, it just wouldn’t respond like it normally does. A few days after that, I was sitting at a red light with my foot on the brake when the car jerked backwards. Right after that, the check engine light came on, and I noticed the car didn’t handle the same. It felt sluggish to …

Owner-reported narrative. Look up ODI 11656653 at NHTSA ↗

Owner report 11687276 · 2025-09-15 (September 15, 2025)

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in …

Owner-reported narrative. Look up ODI 11687276 at NHTSA ↗

Owner report 11738452 · 2026-05-18 (May 18, 2026)

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Owner-reported narrative. Look up ODI 11738452 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

63 unique complaints in this selection. Analysis snapshot: 2026-09-30.

11.1%Usable mileage7 / 63 records
100.0%Valid incident date63 / 63 records
100.0%Valid filing date63 / 63 records
100.0%Ordered incident and filing dates63 / 63 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201820192020202120222026
Power Train
21165.7%
ODI 11109651 · 8,523 mi

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED, IT ROLLED BACKWARDS, CRASHED INTO A POLE, AND THEN STARTED TO ROLL FORWARD. THE CONTACT HAD TO JUMP INTO THE VEHICLE TO STOP IT FROM ROLLING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED GALAXY TOYOTA AT [phone removed] (LOCATED AT 750 NJ-36, EATONTOWN, NJ 07724) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W…

Look up ODI 11109651 at NHTSA ↗

6054.5%
ODI 11153343 · 2,500 mi

TL* THE CONTACT OWNS A 2019 TOYOTA C-HR. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT REVERSED OUT OF THE DRIVEWAY INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V710000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

Look up ODI 11153343 at NHTSA ↗

4774.6%
ODI 11457570

Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

Look up ODI 11457570 at NHTSA ↗

1647.1%
ODI 11440400

incorrect programming - ECU

Look up ODI 11440400 at NHTSA ↗

3100.0%
ODI 11681697

Noise from the front end. Took vehicle to Toyota for diagnosis. Cvt transmission sneeds replacing

Look up ODI 11681697 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
4313.4%
ODI 11020731 · 100 mi

DRIVER DOOR LOCK DOES NOT CONSISTANTLY UNLOCK WHEN CLOSING THE TRUNK OR USING THE WIRELESS REMOTE. LEFT STORE PUSHED UNLOCK AND ALL LOCKS UNLOCKED EXCEPT FOR DRIVERS DOOR HAS HAPPENED 12 TIMES SINCE MAY 31 2017 TOYOTA DIAGNOSED BUT CANT FIND THE ISSUE DUE TO INTERMITTENT TIMES HAVE 7 PEOPLE THAT CAN VERIFY THIS HAS HAPPENED. CAR WAS STATIONARY AND ON PARKING AREAS AND DRIVEWAYS

Look up ODI 11020731 at NHTSA ↗

3330.0%
ODI 11328010

WHILE DRIVING 55 MILES PER HOUR IN HIGHWAYS CAR SPEED DOWN 20 MILES PER HOURS AND COULDN'T ACCELERATE. *TR

Look up ODI 11328010 at NHTSA ↗

57.9%
ODI 11446213

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow…

Look up ODI 11446213 at NHTSA ↗

617.6%
ODI 11405432 · 4,426 mi

REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.

Look up ODI 11405432 at NHTSA ↗

00.0%

No examples available for this selection.

225.0%
ODI 11757070

After 4 weeks of purchasing the car with only 500 miles, car's 12 volt battery drained, and car wouldn't turn on, had to have it towed to toyota dealer they had it for 3 weeks and couldn't figure out where parasitic drain was coming from, they replaced 12 volt battery kept car for few days and it wouldn't start again when it was at their dealership, they kept it another few days and charged the battery and told me car was ready, they didn't fix the cause just as they don't know was told , if car isn't driven for few days battery drains, if…

Look up ODI 11757070 at NHTSA ↗

Engine
3811.8%
ODI 11078467 · 57 mi

I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO W…

Look up ODI 11078467 at NHTSA ↗

98.2%
ODI 11507448

Vehicle only has 40K miles and it has been giving me battery issues along with an engine spurring sound. The vehicle stopped running suddenly and provided me with a check engine light as well as EPB malfunction. Contacted a mechanic and he believes it may be a manufacturer issues along with possible vehicle recalls. I have kept up with maintenance and there is no reason for so many issues.

Look up ODI 11507448 at NHTSA ↗

57.9%
ODI 11704010

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I fo…

Look up ODI 11704010 at NHTSA ↗

25.9%
ODI 11638283 · 82,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Look up ODI 11638283 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
288.7%
ODI 11074408 · 5,096 mi

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

Look up ODI 11074408 at NHTSA ↗

65.5%
ODI 11328010

WHILE DRIVING 55 MILES PER HOUR IN HIGHWAYS CAR SPEED DOWN 20 MILES PER HOURS AND COULDN'T ACCELERATE. *TR

Look up ODI 11328010 at NHTSA ↗

57.9%
ODI 11374842 · 7,384 mi

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

Look up ODI 11374842 at NHTSA ↗

514.7%
ODI 11420688

I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into opposite lanes of traffic and my finance manager noticed that the vehicle was mile jumping. I have been back for the above mentioned issues and safety concerns and the only response I have gotten so far is that the vehicle is operating as designed and fin…

Look up ODI 11420688 at NHTSA ↗

00.0%

No examples available for this selection.

562.5%
ODI 11746827

The referenced vehicle is a 2026 Toyota CH-R electric vehicl, purchased new on April 30th, 2026 from an authorized Toyota dealership. On June 24th, 2026. I tried to start the car at around 5:30am that was parked at my home, the car failed to start, after several attempts, the car became totally unresponsive to any button or my remote. It appears the battery was extremely low or dead. I ended up called towing services. The tow truck driver came, used a portable car battery jumper and able to start the car, put the car into neutral gear and t…

Look up ODI 11746827 at NHTSA ↗

Service Brakes
206.2%
ODI 11074408 · 5,096 mi

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

Look up ODI 11074408 at NHTSA ↗

43.6%
ODI 11361614 · 8,322 mi

TL* THE CONTACT OWNED A 2019 TOYOTA C-HR. THE CONTACT STATED THAT WHILE DRIVING EAST BOUND, SAW A VEHICLE TRAVELING SOUTH BOUND FROM A STOP. THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER DOOR OF THE OTHER VEHICLE, JUMPED A CURB AND KEPT GOING. THE CONTACT STATED THAT THE BRAKE ASSIST DID NOT WORK AND EVEN THOUGH HER FOOT WAS ON THE BRAKE, THE VEHICLE DID NOT STOP, AND HEADED TO A LIGHT POLE. THE CONTACT STEERED TO THE LEFT TO AVOID THE POLE AND CRASHED INTO A BUILDING HEAD ON. THERE WAS NO WARNING. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAIN…

Look up ODI 11361614 at NHTSA ↗

23.2%
ODI 11687276

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in …

Look up ODI 11687276 at NHTSA ↗

25.9%
ODI 11526384

My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard condition, I am afraid of my driver seat move forward and get me against the steering wheel and kill me, etc. I raised a complaint to Toyota Headquarters and they prepared everything for a Lemon Law , last Monday June 5th we have a mediation with Ndc…

Look up ODI 11526384 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Warnings
82.5%
ODI 11448934

The pre-collision system automatically turned off and said something along the lines of “not being detected” while I was driving in snow. I can be available upon request. If I have the pre-collision system on, & it automatically shuts off, I believe this could cause a potential wreck or some other safety hazard. The problem has not been evaluated by any service dealer. The vehicle has not been inspected by anyone for this issue. The pre-collision light in the dash came on that the function was turned off while I was driving in the snow. This…

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43.6%
ODI 11482952

The system is malfunctioning. Indicators on dash come on showing pre collision system is off. And I have to manually go into the controls, turn it on, but it doesn't immediately turn on. I have to exit out, and enter the menu several times to get it to turn back on. It happens when idling and while driving.

Look up ODI 11482952 at NHTSA ↗

11.6%
ODI 11690206

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

Look up ODI 11690206 at NHTSA ↗

25.9%
ODI 11441138

While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none

Look up ODI 11441138 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
92.8%
ODI 11408237 · 5 mi

WHEN DRIVING THERE AFTER USING THE CRUISE CONTROL THERE IS A WARNING ABOUT THE EPB MALFUNCTION. IT APPEARS CERTAIN CH-R MODELS HAVE BEEN RECALLED FOR THIS, BUT MY VIN DOES NOT APPEAR TO BE ONE RECALLED.

Look up ODI 11408237 at NHTSA ↗

32.7%
ODI 11386742

GOT INTO MY CAR AND CLOSED THE DOOR AND THE WINDSHIELD CRACKED, THERE IS NO IMPACT POINT FROM A ROCK, IT JUST CRACKED RIGHT BEFORE MY EYES, IT'S A CRACK ABOUT 20 INCHES LONG, AFTER RESEARCHING THIS, I'VE FOUND THOUSANDS OF PEOPLE HAVING THE SAME PROBLEM, I'VE ALSO SEEN SEVERAL CLASS ACTION LAWSUITS FILED AND WON, THERE NEEDS TO BE A RECALL ON THESE WINDSHIELDS. THANK YOU

Look up ODI 11386742 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
20.6%
ODI 11354508 · 90,000 mi

ALL OF DASHBOARD LIGHTS POP ON RANDOMLY, CAR THEN SLOWS DOWN ON ITS ON RANDOMLY(MIDDLE OF TRAFFIC ETC) IT ISN'T SAFE. TOOK TO GET A DIAGNOSTIC READING DONE AND THERE ISN'T ANY ISSUES, THEY SAID THAT IT WAS ELECTRICAL ISSUES

Look up ODI 11354508 at NHTSA ↗

43.6%
ODI 11328010

WHILE DRIVING 55 MILES PER HOUR IN HIGHWAYS CAR SPEED DOWN 20 MILES PER HOURS AND COULDN'T ACCELERATE. *TR

Look up ODI 11328010 at NHTSA ↗

46.3%
ODI 11687154

Transmission noise Acceleration issues

Look up ODI 11687154 at NHTSA ↗

12.9%
ODI 11408459 · 1,500 mi

THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN SO FAST AND WITHIN A SHORT DISTANCE I CRASHED ON THE WALL. I TRIED TO BACK UP AND IT REVVED UP BACKWARD AGAIN AND HIT THE REAR OF ANOTHER CAR. I TRIED TO MOVE FORWARD BY STEPPING LIGHTLY ON THE GAS AND IT ACCELERATES SO FAST FORWARD AGAIN UNTIL I HI…

Look up ODI 11408459 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power TrainToo few reports for a range80,661 mi2 (sparse)
ODI 11683675 · 80,000 mi

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormally loud humming sound coming from the front of the vehicle. The contact stated that the transmission was hesitating while shifting into gear. The contact stated that RPM was extremely elevated before upshifting to the next gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced due to a failed bearing. The vehicle was not repaired. The manufacturer…

Look up ODI 11683675 at NHTSA ↗

ODI 11756919 · 81,321 mi

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 81,321.

Look up ODI 11756919 at NHTSA ↗

Electrical SystemToo few reports for a range7,384 mi1 (sparse)
ODI 11374842 · 7,384 mi

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

Look up ODI 11374842 at NHTSA ↗

SteeringToo few reports for a range14,750 mi2 (sparse)
ODI 11395228 · 9,500 mi

MY TIRE BLEW OUT ON BACK PASS A GET SIDE I ONLY HAVE 9500 MILES THE TIRES WERE ROTATED AND BALANCED AT 5000 BOUGHT SEPT 18. THE DEALERSHIP SAID MY TIRES WERE NOT UNDER WARRANTY THE MANUFACTPRER CARRIES WARRANTY I CALLED THEM THEY SAID YES IS WARRANTIED BUT EVERY CAR I GRAY TO TAKE IT TO REPLACE THEY WANT TO BE PAID AND SAYS ITS ROAD HAZARD THE SIDEWALL HAS A I INCH HORIZONTAL SLIT IN IT I DIDN'T RUN OVER ANYTHING AND THE TIRES HAVE THREE YEAR WARRANTY. SO WHO DO I GET TO REPLACE AND HONOR WARRANTY THE DAME TORR IN 16 IS RECALLED DO TO THIS TYPE…

Look up ODI 11395228 at NHTSA ↗

ODI 11408450 · 20,000 mi

WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END

Look up ODI 11408450 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

9 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11637056

CVT TRANSMISSION - IT CAN GO OUT AT ANY TIME - YES - YES - NO, JUST LOUD NOISE

Look up ODI 11637056 at NHTSA ↗

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-041None
ODI 11656653

I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move, it just wouldn’t respond like it normally does. A few days after that, I was sitting at a red light with my foot on the brake when the car jerked backwards. Right after that, the check engine light came on, and I noticed the car didn’t handle the same. It felt sluggish to …

Look up ODI 11656653 at NHTSA ↗

2025-051None
ODI 11660952

The transmission no longer works on my husbands relatively new vehicle, only turning five years old not even a full two months ago. He took it to a dealership in Culpeper, VA to get inspected and was told it needs a CVT transmission replacement totalling a large sum of money which is arguably the full value of the car. Not only has my safety and his safety been compromised due to this issue, but also the safety of our families and other fellow drivers on the road. This issue can cause car accidents where not only is my husband and I’s life in j…

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2025-061None
ODI 11668171

Transmission failed at 87,00 miles

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2025-071None
ODI 11677151

At 100k miles, car began to make whining noise that changed with accelerating and decelerating. Toyota dealership diagnosed a slipping belt in the transmission and transmission was replaced. Filing NHTSA report due to significant amount of transmission problems the Toyota C-HR has and other owners have experienced.

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2025-082None
ODI 11682654

Transmission is failing prematurely. Family in car. Car stalls and fails to move in middle of busy intersection. Restart the car and then luckily get out of way to safety. Dealer acknowledged and done a test. The transmission issue is being ignored by Toyota. Toyota of Knoxville is currently attempting to avoid working on fixing this safety issue. No indication other than sudden whining, then grinding, the. Stalling.

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ODI 11683675 · 80,000 mi

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormally loud humming sound coming from the front of the vehicle. The contact stated that the transmission was hesitating while shifting into gear. The contact stated that RPM was extremely elevated before upshifting to the next gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced due to a failed bearing. The vehicle was not repaired. The manufacturer…

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2025-096None
ODI 11685058

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

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ODI 11686552

My transmission went out @105k without any warning. There is no engine light warning or anything. I can shift the gear into reverse, neutral, and drive but the car will not move. Took to dealership and was told that to fix the problem I have to change a whole new transmission which was quoted at 11.3k

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ODI 11687154

Transmission noise Acceleration issues

Look up ODI 11687154 at NHTSA ↗

2025-102None
ODI 11694323

I was driving down the street, n while pressing on the gas , the car felt like the car was slowing down, even though still pressing the gas. You could hear the Rev of the engine. I was in a middle lane at the time, n was out at risk as I could not accelerated safely to get to an outside lane, car coasted where I was able to pull into a parking lot. Car will crank, can hear car rev, while putting in gears, seems you can hear the gears shift. However the car will not move in any gear. Few mechanics pass by the area and stated the transmission has…

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ODI 11695132

Good evening, My 2020 Toyota C-HR’s transmission broke down today while I was driving my kids to school. The car was last serviced on September 27, 2025, and at that time, no issues were mentioned regarding the transmission. I paid $269.19 for the service and $597.65 for the brake pad replacement. I was not expecting such a serious issue, especially with a relatively new car. The repair estimate I received is over $11,000, which I cannot afford. I’m a single mother living alone with my children, and this situation has put me in a very difficu…

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2025-112None
ODI 11696890

The CVT transmission has a faulty bearing and it will fail within the next 30,000 miles. Toyota refuses to replace my transmission to the newer, better variant.

Look up ODI 11696890 at NHTSA ↗

ODI 11699197

CAR STARTED MAKING A HUMMING, WHINING TYPE NOISE. I WORK OUT OF TOWN SO WHEN WE WERE ABLE TO GET VEHICLE IN TO DEALERSHIP THEY STATED THAT IT IS THE TRANSMISSION. AND THE COST WAS OVER $10000 TO FIX. THIS IS A 5 YEAR OLD CAR!!! I STILL OWE $7000 ON THE CAR!!! I SHOULD NOT HAVE TO PAY ANOTHER CAR PAYMENT TO KEEP MY CAR GOING!!! I STARTED TO LOOK THINGS UP AND WE TOOK CAR TO A TRANSMISSION PLACE. THEY LOOKED IN TO IT AND STATED YES THE TRANISMISSION NEEDS REPLACED. THEY COULD ONLY FIND 1 OF THE PIECES NEEDED TO FIX TRANSMISSION. THEY ARE CHARGING…

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2025-125None
ODI 11704010

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I fo…

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ODI 11704223

The bearing in the transmission has failed at 92384k miles. This is a known issue and Toyota has not issued a recall. My car is currently at the dealership I am waiting to hear if it's to be repaired or replaced.

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ODI 11704544

Transmission went out dropping daughter off at school.

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2026-019None
ODI 11708465

The front of the car started making a high pitched whining noise at around 115000 miles. I had the breakpads and the rotors replaced but the sound kept on. Then the dealership said that the transmission is causing the noise. There were no warnings prior to the sound.

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ODI 11709440

Transmission appears to be shifting hard at times.

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ODI 11709476

Transmission issues before 120000 miles told by TOYOTA technician at maintenance.

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2026-021None
ODI 11721153

2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are telling me there’s no coverage for me and billed me 12000$ for a new transmission

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2026-032None
ODI 11721565

I have a 2020 Toyota C-HR with 95,000 miles. The transmission is making whining noises and needs to be replaced. This is a known defect that has been reported by an excessive amount of Toyota C-HR owners. In some regions, it was reported that Toyota extended the warranty on the CVT transmission for certain 2018–2019 models to 10 years or 193,000 km but they have not done this with the 2020 C-HR that has the exact same issue. [XXX] I am scared to drive the car because I don't want it to leave me stranded. The local Toyota dealer has given m…

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ODI 11723717

Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning lights or signs displayed and I was so insured that Toyota produces very safe cars that I wasn't so aware it could be unsafe to drive it. Recently the vehicle developed a severe rattling noise while driving. And even now …

Look up ODI 11723717 at NHTSA ↗

2026-044None
ODI 11728427

CVT Transmission failure

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ODI 11730875 · 76,000 mi

The contact's customer owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was a grinding and whining sounds coming from the transmission. The contact diagnosed the vehicle and determined that the CVT transmission was failing and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 76,000.

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ODI 11733254

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 mil…

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2026-053None
ODI 11737332

Transmission bearing failure. Whining noise started about 2 months ago and continually got worse before complete transmission failure.

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ODI 11737906

TO: CarMax Corporate Relations Attn: Jennifer Sheppard, AVP Customer Service Excellence 12800 Tuckahoe Creek Parkway Richmond, VA 23238 [XXX] National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue, SE Washington, DC 20590 RE: Vehicle: 2020 Toyota C-HR 4D Sport Utility VIN: [XXX] Subject: Formal Safety Complaint, Inspection Failure, and Demand for Buyback To the Representatives of CarMax Corporate and NHTSA, I am writing to formally report a severe safety incident and a gross failure o…

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ODI 11738452

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Look up ODI 11738452 at NHTSA ↗

2026-065None
ODI 11741617

Transmission failure, sounds like there is a rattle inside of the transmission.

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ODI 11743202

Started hearing a whining noise shortly after buying this car and found out it is an internal bearing failure inside the CVT transmission that is widely known in these vehicles to fail but there has been no recalls to correct the problem and could cost me money I don't have to get it fixed.

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ODI 11743549

I purchased my Toyota CHR 2020 LE right off the lot in 2020. In 2023, I had to replace my first transmission, THANK GOD THAT ONE WAS UNDER WARRANT. It is now 2026 and I am again, having to replace my transmission. This is a real safety concern. Just in the beginning stage of failure my car is sluggish to accelerate and I live in Houston, TX! People will run you over here if you aren't careful. No to mention the highway robbery that is being committed for having to pay half the cost of my car for a new transmission that is absolute garbage. It i…

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2026-072None
ODI 11750469

Had the car brand new since 2020 just started to hear noises took it to the dealership and they said the transmission needs to be replaced

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ODI 11752512

I have a K114 CVT internal bearing defect. It is available for inspection upon request. Transmission issues are unsafe because it can cause sudden loss of acceleration, unexpected vehicle stalling in traffic, and delayed shifting or gear slippage. These sudden changes make my car behave unpredictably; risking rear-end collisions or loss of control. This puts myself, my passengers, and others at risk. I am unsure if the problem been reproduced or confirmed by a dealer or independent service center. The vehicle and/or component have not been i…

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2026-085None
ODI 11756861

While driving, my 2020 Toyota C-HR suddenly lost acceleration in the middle of the road, with the vehicle failing to respond to throttle input. This has now happened twice. There was no warning noise (no whining or grinding) beforehand, and the loss of power occurred without warning while the vehicle was in motion, creating a dangerous driving condition due to inability to maintain speed or safely merge/clear traffic.

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ODI 11756919 · 81,321 mi

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 81,321.

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ODI 11757556

CVT bearing disintegrating. Expected repair cost is $10k-$12k. Purchased about a year ago and still owe almost 20k on the loan. This is the car that was intended to be used by my daughter but cannot trust this to make the drive. There have been no warning lamps or system messages just a metal on metal grinding sound. This is a known issue with this model of vehicle and there is already a warranty enhancement for this issue on 2018 and 2019 models. Mine is a 2020 so they clearly did not fix this known issue. This started about a month ago…

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2026-09 (partial)3None
ODI 11762609

Transmission went out 3,400 miles past the 60k warranty. Vehicle taken in at 59k miles and told there were no issues. Filed good will warranty claim. Toyota needs to do a recall. This is a know problem. 2018 and 2019 models recalled. 2020 models same issue, why no recall for 2020. I have read at least 17% of 2020’s have already failed.

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ODI 11763104

CVT failing, causing extreme bearing noise. Toyota insisted lifetime fluids with no transmission service or fluid changes. At 147000 miles it is noisy with no warning lights and no recommended service.

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ODI 11766870

The vehicle is exhibiting symptoms of the widely documented internal differential/output bearing failure associated with the Toyota K114 CVT transmission. When coasting, even with the engine completely turned off, and during mechanical rotation of the front wheels, there is abnormal metallic clicking, clacking, and mechanical play apparently emanating directly from the center of the transaxle housing. This internal component degradation poses a potential safety hazard. A catastrophic failure of this bearing could lead to severe metallic debris e…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 214 reports

2021: 14 complaints · 2022: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20216914
2022000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20213400
2022300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainElectrical SystemEngineUnknown Or OtherVehicle Speed ControlSeat BeltsService BrakesSteering
Power Train—
2
ODI 11711562

Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue

Look up ODI 11711562 at NHTSA ↗

ODI 11738452

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Look up ODI 11738452 at NHTSA ↗

2
ODI 11733254

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 mil…

Look up ODI 11733254 at NHTSA ↗

ODI 11738452

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Look up ODI 11738452 at NHTSA ↗

0
3
ODI 11687154

Transmission noise Acceleration issues

Look up ODI 11687154 at NHTSA ↗

ODI 11723717

Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning lights or signs displayed and I was so insured that Toyota produces very safe cars that I wasn't so aware it could be unsafe to drive it. Recently the vehicle developed a severe rattling noise while driving. And even now …

Look up ODI 11723717 at NHTSA ↗

ODI 11733254

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 mil…

Look up ODI 11733254 at NHTSA ↗

1
ODI 11707023

I bought the car about 3 years ago. Car had 19,000 and today has 118,000. Transmission is completely failing. Back left seat belt does not work.

Look up ODI 11707023 at NHTSA ↗

1
ODI 11687276

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in …

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0
Electrical System
2
ODI 11711562

Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue

Look up ODI 11711562 at NHTSA ↗

ODI 11738452

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Look up ODI 11738452 at NHTSA ↗

—
2
ODI 11704010

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I fo…

Look up ODI 11704010 at NHTSA ↗

ODI 11738452

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Look up ODI 11738452 at NHTSA ↗

1
ODI 11446213

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow…

Look up ODI 11446213 at NHTSA ↗

0000
Engine
2
ODI 11733254

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 mil…

Look up ODI 11733254 at NHTSA ↗

ODI 11738452

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Look up ODI 11738452 at NHTSA ↗

2
ODI 11704010

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I fo…

Look up ODI 11704010 at NHTSA ↗

ODI 11738452

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while acceleratin…

Look up ODI 11738452 at NHTSA ↗

—0
2
ODI 11733254

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 mil…

Look up ODI 11733254 at NHTSA ↗

ODI 11756861

While driving, my 2020 Toyota C-HR suddenly lost acceleration in the middle of the road, with the vehicle failing to respond to throttle input. This has now happened twice. There was no warning noise (no whining or grinding) beforehand, and the loss of power occurred without warning while the vehicle was in motion, creating a dangerous driving condition due to inability to maintain speed or safely merge/clear traffic.

Look up ODI 11756861 at NHTSA ↗

000
Unknown Or Other0
1
ODI 11446213

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow…

Look up ODI 11446213 at NHTSA ↗

0—0
1
ODI 11685058

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

Look up ODI 11685058 at NHTSA ↗

00
Vehicle Speed Control
3
ODI 11687154

Transmission noise Acceleration issues

Look up ODI 11687154 at NHTSA ↗

ODI 11723717

Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning lights or signs displayed and I was so insured that Toyota produces very safe cars that I wasn't so aware it could be unsafe to drive it. Recently the vehicle developed a severe rattling noise while driving. And even now …

Look up ODI 11723717 at NHTSA ↗

ODI 11733254

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 mil…

Look up ODI 11733254 at NHTSA ↗

0
2
ODI 11733254

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 mil…

Look up ODI 11733254 at NHTSA ↗

ODI 11756861

While driving, my 2020 Toyota C-HR suddenly lost acceleration in the middle of the road, with the vehicle failing to respond to throttle input. This has now happened twice. There was no warning noise (no whining or grinding) beforehand, and the loss of power occurred without warning while the vehicle was in motion, creating a dangerous driving condition due to inability to maintain speed or safely merge/clear traffic.

Look up ODI 11756861 at NHTSA ↗

0—000
Seat Belts
1
ODI 11707023

I bought the car about 3 years ago. Car had 19,000 and today has 118,000. Transmission is completely failing. Back left seat belt does not work.

Look up ODI 11707023 at NHTSA ↗

00
1
ODI 11685058

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

Look up ODI 11685058 at NHTSA ↗

0—00
Service Brakes
1
ODI 11687276

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in …

Look up ODI 11687276 at NHTSA ↗

00000—0
Steering0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

10 mentions · 15.9% of complaints

Median mileage: 44,353 mi (2 usable records).

ODI 11374842 · 7,384 mi

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

Look up ODI 11374842 at NHTSA ↗

ODI 11656653

I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move, it just wouldn’t respond like it normally does. A few days after that, I was sitting at a red light with my foot on the brake when the car jerked backwards. Right after that, the check engine light came on, and I noticed the car didn’t handle the same. It felt sluggish to …

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ODI 11685058

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 9.5% of complaints

Median mileage: 7,384 mi (1 usable records).

ODI 11374842 · 7,384 mi

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

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ODI 11656653

I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move, it just wouldn’t respond like it normally does. A few days after that, I was sitting at a red light with my foot on the brake when the car jerked backwards. Right after that, the check engine light came on, and I noticed the car didn’t handle the same. It felt sluggish to …

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ODI 11682654

Transmission is failing prematurely. Family in car. Car stalls and fails to move in middle of busy intersection. Restart the car and then luckily get out of way to safety. Dealer acknowledged and done a test. The transmission issue is being ignored by Toyota. Toyota of Knoxville is currently attempting to avoid working on fixing this safety issue. No indication other than sudden whining, then grinding, the. Stalling.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

4 mentions · 6.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11656653

I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move, it just wouldn’t respond like it normally does. A few days after that, I was sitting at a red light with my foot on the brake when the car jerked backwards. Right after that, the check engine light came on, and I noticed the car didn’t handle the same. It felt sluggish to …

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ODI 11709440

Transmission appears to be shifting hard at times.

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ODI 11752512

I have a K114 CVT internal bearing defect. It is available for inspection upon request. Transmission issues are unsafe because it can cause sudden loss of acceleration, unexpected vehicle stalling in traffic, and delayed shifting or gear slippage. These sudden changes make my car behave unpredictably; risking rear-end collisions or loss of control. This puts myself, my passengers, and others at risk. I am unsure if the problem been reproduced or confirmed by a dealer or independent service center. The vehicle and/or component have not been i…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 1.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11446213

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b