| Unknown Or Other | — | 4ODI 11563994Very loud Popping/clicking noises when turning/accelerating from a stop. Only had 2,162 miles on the vehicle when this happened. While driving, it also felt like my front driver side wheel was wobbling-very unsafe. Called Toyota roadside assistance and had car towed to dealership. Lead service technician was able to reproduce the popping and clicking noise. Dealership opened a case with Toyota, and had engineers come look. 10 days later, they called to tell me that they have to replace CV axle. Car was in the shop 18 days total. This problem sh… Look up ODI 11563994 at NHTSA ↗ ODI 11600288There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was no response from the vehicle when the accelerator peddle was depressed or re-depressed -Vehicle had to be “coasted” to the right shoulder out of the way of oncoming traffic After traffic passed -While still on the road shoulder and the vehicle still… Look up ODI 11600288 at NHTSA ↗ ODI 117671202024 Toyota Grand Highlander Hybrid AWD. Vehicle exhibits a severe metallic "clunk" or "boom" noise and impact from the undercarriage specifically when reversing under moderate to firm acceleration. This is a recurring issue reported by numerous owners of this model, related to harsh powertrain engagement and movement when changing direction under load. This issue is NOT related to wheel rotation, brakes, or CV axles. The vehicle has approximately 70,000 miles, has been driven strictly on paved roads with no towing or off-road use, and has no… Look up ODI 11767120 at NHTSA ↗ | 3ODI 11632092I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car, I need help the Toyota and the dealer are not respecting my safety I'm scar to have an accident and my airbags won't works Look up ODI 11632092 at NHTSA ↗ ODI 11655348Intermittently, my vehicle will hesitate to accelerate or will move only marginally (disproportionately to the depressing of the gas pedal) from a complete stop. When it occurs, it often does so for a number of seconds. This has been incredibly dangerous given I live off a busy street and I cannot trust that when I press the gas pedal to accelerate to turn onto the street, that my vehicle will be caught in oncoming traffic and hit. Look up ODI 11655348 at NHTSA ↗ ODI 11677818Description of Issue: We have experienced multiple episodes of violent shaking in our 2024 Toyota Grand Highlander while stopped at red lights or in intersections. Both my wife and I have had this happen independently, around two to three times each. Most incidents occurred while our young children were in the vehicle. The most recent incident occurred today, when my wife experienced it twice in a row while stopped at an intersection. Our children were not in the vehicle during today’s event. Component or system involved: UNKNOWN at this time… Look up ODI 11677818 at NHTSA ↗ | 5ODI 11637935After shutting engine off, there is a gasoline smell coming from the vehicle. This repeatedly happens. I took the vehicle to the dealer who did a variety of tests but could not diagnose or fix the cause. The result is I cannot safely park the vehicle in my garage. I have requested that the complaint be sent to Toyota on January 15. No response or acknowledgment as yet. Look up ODI 11637935 at NHTSA ↗ ODI 11655348Intermittently, my vehicle will hesitate to accelerate or will move only marginally (disproportionately to the depressing of the gas pedal) from a complete stop. When it occurs, it often does so for a number of seconds. This has been incredibly dangerous given I live off a busy street and I cannot trust that when I press the gas pedal to accelerate to turn onto the street, that my vehicle will be caught in oncoming traffic and hit. Look up ODI 11655348 at NHTSA ↗ ODI 11668073Shortly after starting my vehicle and driving out of my neighborhood, there are a series of stop signs. The roadway is at a slight incline. When attempting to press the gas pedal after stopping at the first stop sign, my vehicle hesitates or does not accelerate. This lasts anywhere from 1-5 seconds. This occasionally also occurs again at the second stop sign a few hundred yards later as well. The best I can describe this is as an unresponsive gas pedal or limp mode. I cannot stress how incredibly dangerous this issue is. Someone is going to… Look up ODI 11668073 at NHTSA ↗ | 5ODI 11610619Air bags recall with no resolution. Recall announcement was release in June 19 big safety concern for our family, especially with the cost of the vehicle. We dont trust and won’t feel safe with a airbag replacement Look up ODI 11610619 at NHTSA ↗ ODI 11624904I saw that a recall was posted on my Toyota app. June 28, 2024, I called for recall repair, regular service and second key. I was advised that the recall did not have a remedy, but I needed to bring it in for regular service. Service was scheduled for July 13, 2024. At that appointment, I followed up on the recall. They advised that the recall is open but Toyota did not have a remedy, so just keep monitoring it. I called on November 5th , to check on the recall and a service campaign alert that was issued on my Toyota Application. They sa… Look up ODI 11624904 at NHTSA ↗ ODI 11632092I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car, I need help the Toyota and the dealer are not respecting my safety I'm scar to have an accident and my airbags won't works Look up ODI 11632092 at NHTSA ↗ | 1ODI 11762268If my car has been sitting for a while, especially in the heat, and occasionally at random times, when you get in the car and press the gas, the car will not move. This happened twice where I was almost put in a very bad accident. There is a very hard intersection near my son’s school. I have to take a left hand turn- and you have to be quick because there is no light. I turned left and my car would not go- I was stuck in oncoming traffic and the car would not move whatsoever. It was very dangerous and very scary. This has happened where it alm… Look up ODI 11762268 at NHTSA ↗ | 5ODI 11610619Air bags recall with no resolution. Recall announcement was release in June 19 big safety concern for our family, especially with the cost of the vehicle. We dont trust and won’t feel safe with a airbag replacement Look up ODI 11610619 at NHTSA ↗ ODI 11627132Driving at low speeds through my neighborhood, when going on any bumpy road there is a terrible low bass noise. similar to a sub woofer very low bass. it is very annoying and distracting. Look up ODI 11627132 at NHTSA ↗ ODI 11758738A rock went through the grill and pierced the AC condenser. The result left us with no AC. Toyota of Grand Rapids charged us $2300 to replace it. The holes in the grill are massive. Toyota of Grand Rapids has a video on file documenting the issue. Look up ODI 11758738 at NHTSA ↗ | 4ODI 11585432Sometimes the radio lose volume all the way. You could turn the volume all the way up , change stations, FM, Sirius and nothing happens. The only way that this issue goes away and you can go back and start listening is to turn off completely the vehicle, leave if off, for a few secs, then power on . turn on the vehicle. This is very annoying since if you are driving for a long period of time, you cannot turn off the vehicle to do this trick. I hope this 3.0 Toyota Multimedia works better and more reliable. Look up ODI 11585432 at NHTSA ↗ ODI 11600288There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was no response from the vehicle when the accelerator peddle was depressed or re-depressed -Vehicle had to be “coasted” to the right shoulder out of the way of oncoming traffic After traffic passed -While still on the road shoulder and the vehicle still… Look up ODI 11600288 at NHTSA ↗ ODI 11691128Vehicle Safety Complaint , 2024 Toyota Grand Highlander My 2024 Toyota Grand Highlander has experienced multiple serious defects, including two official recalls: • 25TA08 , instrument cluster failure • 24TA09 , airbag defect This week, the instrument display failed completely, making it impossible to view speed or system warnings. I’ve been unable to work since then, causing financial hardship for my family. Earlier, I also had to replace the entire drive shaft at my own expense (~$2,500), which is highly unusual for a new vehicle. These re… Look up ODI 11691128 at NHTSA ↗ |
|---|
| Power Train | 4ODI 11563994Very loud Popping/clicking noises when turning/accelerating from a stop. Only had 2,162 miles on the vehicle when this happened. While driving, it also felt like my front driver side wheel was wobbling-very unsafe. Called Toyota roadside assistance and had car towed to dealership. Lead service technician was able to reproduce the popping and clicking noise. Dealership opened a case with Toyota, and had engineers come look. 10 days later, they called to tell me that they have to replace CV axle. Car was in the shop 18 days total. This problem sh… Look up ODI 11563994 at NHTSA ↗ ODI 11600288There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was no response from the vehicle when the accelerator peddle was depressed or re-depressed -Vehicle had to be “coasted” to the right shoulder out of the way of oncoming traffic After traffic passed -While still on the road shoulder and the vehicle still… Look up ODI 11600288 at NHTSA ↗ ODI 117671202024 Toyota Grand Highlander Hybrid AWD. Vehicle exhibits a severe metallic "clunk" or "boom" noise and impact from the undercarriage specifically when reversing under moderate to firm acceleration. This is a recurring issue reported by numerous owners of this model, related to harsh powertrain engagement and movement when changing direction under load. This issue is NOT related to wheel rotation, brakes, or CV axles. The vehicle has approximately 70,000 miles, has been driven strictly on paved roads with no towing or off-road use, and has no… Look up ODI 11767120 at NHTSA ↗ | — | 22ODI 11595215Our vehicle loses power after initial startup when you first accelerate. We have had three incidents where we were pulling out from a stop sign or stoplight on a major road and you press the gas and the car shutters and doesn’t move at all. All three times a car accident almost occurred. This has been reported to the dealer and they replaced the entire hybrid powertrain. The issue persists at random with no warning messages generated by the car. It also hasn’t been replicated for a dealer to see themselves. It’s extremely dangerous and has been… Look up ODI 11595215 at NHTSA ↗ ODI 11603069Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start to go seconds later. This has almost resulted in a crash since the vehicle loses all propulsion unexpectedly. No warning lights. Took to the dealer twice and everything is “normal” no codes stored. Look up ODI 11603069 at NHTSA ↗ ODI 11603070**Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. **Safety Concern:** The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. **Acti… Look up ODI 11603070 at NHTSA ↗ | 9ODI 11603069Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start to go seconds later. This has almost resulted in a crash since the vehicle loses all propulsion unexpectedly. No warning lights. Took to the dealer twice and everything is “normal” no codes stored. Look up ODI 11603069 at NHTSA ↗ ODI 11603113while the engine has not warmed up, when its hot and air conditioning is on high, vehicle does not respond to the gas pedal while trying to accelerate from a stop. vehicle hesitates on acceleration. i feel this is a safety problem, because i need the car to merge quickly onto the road from a stop. this hesitation could cause a bad accident. i feel like the hesitation, is the car trying to find the gear. Look up ODI 11603113 at NHTSA ↗ ODI 11603257Sometimes the vehicle will be very sluggish when accelerating from a stop, it is hard to replicate, and inconsistent. Look up ODI 11603257 at NHTSA ↗ | 0 | 13ODI 11603070**Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. **Safety Concern:** The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. **Acti… Look up ODI 11603070 at NHTSA ↗ ODI 11603413- Vehicle intermittently will not respond or will barely respond when accelerator is depressed from a complete stop or near (rolling) stop. I have noticed this issue mainly when A/C is on high and during hot temperatures. I reside in the Phoenix, AZ area where high temperatures have been ranging around 110-115. - This poses a safety risk when attempting to pull out onto a busy road, either turning left or right. If the gas pedal fails to respond, this could lead to a serious crash. - This issue has arisen following a recent software update… Look up ODI 11603413 at NHTSA ↗ ODI 11606847On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. Look up ODI 11606847 at NHTSA ↗ | 0 | 4ODI 11600288There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was no response from the vehicle when the accelerator peddle was depressed or re-depressed -Vehicle had to be “coasted” to the right shoulder out of the way of oncoming traffic After traffic passed -While still on the road shoulder and the vehicle still… Look up ODI 11600288 at NHTSA ↗ ODI 11613041I have had 2 intermittent issues since I bought this vehicle brand new. 1) Hard, Jerky shifting from 1-2 or 2-3 gear 2) Huge safety issue regarding loss of power and inability to accelerate from a stop even though the car is on and in drive. This has happened to me multiple times and is very intermittent so it is hard to replicate. This has happened when I am attempted to accelerate from a complete stop and the car begins to move but then does not accelerate at all. Almost as if the powertrain shut off even though it was moving under its ow… Look up ODI 11613041 at NHTSA ↗ ODI 11699123 · 18,000 miThe contact owns a 2024 Toyota Grand Highlander. The contact stated that upon starting the vehicle and reversing, there was an abnormal banging sound coming from the vehicle. While attempting to reverse, the vehicle failed to move, but the vehicle was restarted and operated as designed. While driving, there was an abnormally loud clanking sound coming from the vehicle with the “WRENCH SYMBOL” displayed. There were other unknown warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The ve… Look up ODI 11699123 at NHTSA ↗ |
|---|
| Engine | 3ODI 11632092I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car, I need help the Toyota and the dealer are not respecting my safety I'm scar to have an accident and my airbags won't works Look up ODI 11632092 at NHTSA ↗ ODI 11655348Intermittently, my vehicle will hesitate to accelerate or will move only marginally (disproportionately to the depressing of the gas pedal) from a complete stop. When it occurs, it often does so for a number of seconds. This has been incredibly dangerous given I live off a busy street and I cannot trust that when I press the gas pedal to accelerate to turn onto the street, that my vehicle will be caught in oncoming traffic and hit. Look up ODI 11655348 at NHTSA ↗ ODI 11677818Description of Issue: We have experienced multiple episodes of violent shaking in our 2024 Toyota Grand Highlander while stopped at red lights or in intersections. Both my wife and I have had this happen independently, around two to three times each. Most incidents occurred while our young children were in the vehicle. The most recent incident occurred today, when my wife experienced it twice in a row while stopped at an intersection. Our children were not in the vehicle during today’s event. Component or system involved: UNKNOWN at this time… Look up ODI 11677818 at NHTSA ↗ | 22ODI 11595215Our vehicle loses power after initial startup when you first accelerate. We have had three incidents where we were pulling out from a stop sign or stoplight on a major road and you press the gas and the car shutters and doesn’t move at all. All three times a car accident almost occurred. This has been reported to the dealer and they replaced the entire hybrid powertrain. The issue persists at random with no warning messages generated by the car. It also hasn’t been replicated for a dealer to see themselves. It’s extremely dangerous and has been… Look up ODI 11595215 at NHTSA ↗ ODI 11603069Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start to go seconds later. This has almost resulted in a crash since the vehicle loses all propulsion unexpectedly. No warning lights. Took to the dealer twice and everything is “normal” no codes stored. Look up ODI 11603069 at NHTSA ↗ ODI 11603070**Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. **Safety Concern:** The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. **Acti… Look up ODI 11603070 at NHTSA ↗ | — | 16ODI 11603069Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start to go seconds later. This has almost resulted in a crash since the vehicle loses all propulsion unexpectedly. No warning lights. Took to the dealer twice and everything is “normal” no codes stored. Look up ODI 11603069 at NHTSA ↗ ODI 11603100When accelerating from a stop, there is a hesitation or lack of power when stepping on the accelerator. Releasing the accelerator and depressing it again will get the car going. The engine also revs high at low speeds before dropping to the next gear. Look up ODI 11603100 at NHTSA ↗ ODI 11603257Sometimes the vehicle will be very sluggish when accelerating from a stop, it is hard to replicate, and inconsistent. Look up ODI 11603257 at NHTSA ↗ | 1ODI 11632092I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car, I need help the Toyota and the dealer are not respecting my safety I'm scar to have an accident and my airbags won't works Look up ODI 11632092 at NHTSA ↗ | 10ODI 11603070**Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. **Safety Concern:** The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. **Acti… Look up ODI 11603070 at NHTSA ↗ ODI 11606847On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. Look up ODI 11606847 at NHTSA ↗ ODI 11681923I've had consistent issues with the vehicle accelerating and shifting. These include sluggish acceleration, loss of power, sputtering, and limp mode. We've almost been hit by other vehicles almost 10 times because the vehicle has failed to accelerate when pulling into a roadway. The vehicle will start to accelerate slowly, then stop, then 5-10 seconds later will surge forward will the engine revs very high and is delayed shifting into 2nd gear. I've told my Toyota dealership about this numerous times but they keep telling me that there's n… Look up ODI 11681923 at NHTSA ↗ | 3ODI 11766783The air conditioning system on my 2024 Grand Highlander failed due to a punctured AC condenser caused by road debris passing through the front grille during normal driving. The front fascia has large open apertures with no protective mesh or screening, leaving the condenser, radiator, and other heat exchangers directly exposed to rocks and debris. The condenser face shows multiple debris strikes, with one impact puncturing the core and causing complete refrigerant loss and AC failure at approximately 62,000 miles. The vehicle worked normally wh… Look up ODI 11766783 at NHTSA ↗ ODI 11735710I was driving on in the left most lane on a highway at 70 miles speed with multiple trucks speeding from behind. My car suddenly lost acceleration and saw multiple warning messages on my car display. I barely managed to save my car from being hit by the trucks speeding from behind, applying emergency lights and steering my vehicle from the left lane to the right side of the highway. After towing the car to nearest dealer I understood that a stone went through the front grill of the car and it got the radiator converter leaking all the coolant … Look up ODI 11735710 at NHTSA ↗ ODI 11759168road debris entered into front grill though the holes in grill adn damaged condensor fins causing vehicle to loose propulsion. Vehicle would not travel over 25 mph after the incidnet. This is safety issue as vehicle slowed from 55MPH to 25MPH rather abruptly on highway. Multiple lamps came on dash at time of incident and were reatained untill fixed (non warranty repair) Look up ODI 11759168 at NHTSA ↗ | 7ODI 11613041I have had 2 intermittent issues since I bought this vehicle brand new. 1) Hard, Jerky shifting from 1-2 or 2-3 gear 2) Huge safety issue regarding loss of power and inability to accelerate from a stop even though the car is on and in drive. This has happened to me multiple times and is very intermittent so it is hard to replicate. This has happened when I am attempted to accelerate from a complete stop and the car begins to move but then does not accelerate at all. Almost as if the powertrain shut off even though it was moving under its ow… Look up ODI 11613041 at NHTSA ↗ ODI 11649434 · 16,455 miThe contact owns a 2024 Toyota Grand Highlander. The contact was unable to fill the fuel tank completely. The contact stated that the fuel tank had a 17-gallon capacity; however, the contact was only able to get more than 10 gallons into the tank. Additionally, the contact stated that the Auto START/STOP feature was not functioning as needed. The contact had taken the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileag… Look up ODI 11649434 at NHTSA ↗ ODI 11670662Over 1.5 years of owning my new 2024 grand Highlander platinum hybrid pro max I have had multiple incidents (6 documented now with toyota) where after coming to a complete stop I go to accelerate and the car shutters,sputters,lunges, and even looses power or goes into “limp mode”. I have been almost hit several times now by oncoming traffic because my grand Highlander completely loses power. It will not accelerate. After 5 seconds I typically hear loud groaning noises followed by two loud bangs and two violent lurches forward before my car fina… Look up ODI 11670662 at NHTSA ↗ |
|---|
| Fuel/Propulsion System | 5ODI 11637935After shutting engine off, there is a gasoline smell coming from the vehicle. This repeatedly happens. I took the vehicle to the dealer who did a variety of tests but could not diagnose or fix the cause. The result is I cannot safely park the vehicle in my garage. I have requested that the complaint be sent to Toyota on January 15. No response or acknowledgment as yet. Look up ODI 11637935 at NHTSA ↗ ODI 11655348Intermittently, my vehicle will hesitate to accelerate or will move only marginally (disproportionately to the depressing of the gas pedal) from a complete stop. When it occurs, it often does so for a number of seconds. This has been incredibly dangerous given I live off a busy street and I cannot trust that when I press the gas pedal to accelerate to turn onto the street, that my vehicle will be caught in oncoming traffic and hit. Look up ODI 11655348 at NHTSA ↗ ODI 11668073Shortly after starting my vehicle and driving out of my neighborhood, there are a series of stop signs. The roadway is at a slight incline. When attempting to press the gas pedal after stopping at the first stop sign, my vehicle hesitates or does not accelerate. This lasts anywhere from 1-5 seconds. This occasionally also occurs again at the second stop sign a few hundred yards later as well. The best I can describe this is as an unresponsive gas pedal or limp mode. I cannot stress how incredibly dangerous this issue is. Someone is going to… Look up ODI 11668073 at NHTSA ↗ | 9ODI 11603069Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start to go seconds later. This has almost resulted in a crash since the vehicle loses all propulsion unexpectedly. No warning lights. Took to the dealer twice and everything is “normal” no codes stored. Look up ODI 11603069 at NHTSA ↗ ODI 11603113while the engine has not warmed up, when its hot and air conditioning is on high, vehicle does not respond to the gas pedal while trying to accelerate from a stop. vehicle hesitates on acceleration. i feel this is a safety problem, because i need the car to merge quickly onto the road from a stop. this hesitation could cause a bad accident. i feel like the hesitation, is the car trying to find the gear. Look up ODI 11603113 at NHTSA ↗ ODI 11603257Sometimes the vehicle will be very sluggish when accelerating from a stop, it is hard to replicate, and inconsistent. Look up ODI 11603257 at NHTSA ↗ | 16ODI 11603069Starting off from a stop or at low speeds the vehicle loses all power. Engine stumbles and does not respond, when it happens it almost feels like the engine may stall. Pressing the accelerator and the vehicle will not move, then suddenly will start to go seconds later. This has almost resulted in a crash since the vehicle loses all propulsion unexpectedly. No warning lights. Took to the dealer twice and everything is “normal” no codes stored. Look up ODI 11603069 at NHTSA ↗ ODI 11603100When accelerating from a stop, there is a hesitation or lack of power when stepping on the accelerator. Releasing the accelerator and depressing it again will get the car going. The engine also revs high at low speeds before dropping to the next gear. Look up ODI 11603100 at NHTSA ↗ ODI 11603257Sometimes the vehicle will be very sluggish when accelerating from a stop, it is hard to replicate, and inconsistent. Look up ODI 11603257 at NHTSA ↗ | — | 0 | 2ODI 11747691On a recent road trip I experience loss of acceleration twice. I was at a stop sign making a left hand turn. I step on the accelerator it start forward but then stop suddenly leaving me in the 1st lane of on coming traffic. I smashed on the accelerator several time before the vehicle finally responded. I took the vehicle to the dealer on 6/30 told the dealer what had happen along with my google findings acceleration hesitation and sudden lurching in the Toyota Grand Highlander Hybrid MAX Technical Service Bulletins (TSBs), including T-SB-0017-2… Look up ODI 11747691 at NHTSA ↗ ODI 11752130After a complete stop at a stop sign there is hesitation/stalling when trying to accelerate. Sometimes the hesitation is several seconds and then the engine kicks in and lurches forward. Couple times this has been a safety issue as it happens when I’m trying to pull out on a busy road. The delay/hesitation has caused me to almost get hit a few times. There are no lights or warning messages when this happens. It happens a multiple times a week especially during hot weather when AC is on full (LO temp setting and maximum fan) and is usually … Look up ODI 11752130 at NHTSA ↗ | 1ODI 11759168road debris entered into front grill though the holes in grill adn damaged condensor fins causing vehicle to loose propulsion. Vehicle would not travel over 25 mph after the incidnet. This is safety issue as vehicle slowed from 55MPH to 25MPH rather abruptly on highway. Multiple lamps came on dash at time of incident and were reatained untill fixed (non warranty repair) Look up ODI 11759168 at NHTSA ↗ | 2ODI 11746510While driving my 2024 Toyota Grand Highlander Hybrid AWD at highway speed with only 16,755 miles on the vehicle, multiple warning messages suddenly appeared, including warnings related to the engine, hybrid system, AWD system, and other vehicle functions. The vehicle instructed me to pull over immediately and significantly reduced power output, making it difficult to maintain highway speed and safely maneuver through traffic. I was able to reach the shoulder and had the vehicle towed to a Toyota dealership. The dealer diagnosed a punctured rad… Look up ODI 11746510 at NHTSA ↗ ODI 11750413Radiator issue summer of 2025, when in back to back traffic at low speeds my vehicle overheated at a stand still took vehicle in to dealership with no real answers. The following summer 2026 same scenario but the engine was smoking. Took into dealership and they stated the connection for the radiator fan was disconnected which meant it was not colling the engine. A month later the AC is blowing hot air when AC is set to the coolest setting, scheduled another appt with dealership likely another radiator issue. Fuel gauge inaccuracy. Manual stat… Look up ODI 11750413 at NHTSA ↗ |
|---|
| Air Bags | 5ODI 11610619Air bags recall with no resolution. Recall announcement was release in June 19 big safety concern for our family, especially with the cost of the vehicle. We dont trust and won’t feel safe with a airbag replacement Look up ODI 11610619 at NHTSA ↗ ODI 11624904I saw that a recall was posted on my Toyota app. June 28, 2024, I called for recall repair, regular service and second key. I was advised that the recall did not have a remedy, but I needed to bring it in for regular service. Service was scheduled for July 13, 2024. At that appointment, I followed up on the recall. They advised that the recall is open but Toyota did not have a remedy, so just keep monitoring it. I called on November 5th , to check on the recall and a service campaign alert that was issued on my Toyota Application. They sa… Look up ODI 11624904 at NHTSA ↗ ODI 11632092I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car, I need help the Toyota and the dealer are not respecting my safety I'm scar to have an accident and my airbags won't works Look up ODI 11632092 at NHTSA ↗ | 0 | 1ODI 11632092I call the dealer the say they already have remedy but they requested the parts to the manufacturer and they don't know when they will received the order I call the manufacturer they don't know either, Now my car is in the dealer because it was out of oil and is a brand new car, I need help the Toyota and the dealer are not respecting my safety I'm scar to have an accident and my airbags won't works Look up ODI 11632092 at NHTSA ↗ | 0 | — | 0 | 2ODI 11590893I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car. Look up ODI 11590893 at NHTSA ↗ ODI 11610619Air bags recall with no resolution. Recall announcement was release in June 19 big safety concern for our family, especially with the cost of the vehicle. We dont trust and won’t feel safe with a airbag replacement Look up ODI 11610619 at NHTSA ↗ | 3ODI 11618952 · 1,000 miThe contact owns a 2024 Toyota Grand Highlander. The contact stated that the infotainment system screen display turned black intermittently, preventing the contact from accessing the safety features as needed. An unknown warning light was illuminated. The contact also stated that the third-row driver's side seat was stuck after being folded and failed to unfold as needed. The vehicle was taken to the dealer, where it was determined that an unknown part had detached. The dealer repaired the vehicle; however, the failure recurred. Additionally, t… Look up ODI 11618952 at NHTSA ↗ ODI 11623584The vehicle airbag is not fixed yet it is almost on year now. Either had to fix or issue new car. even the price come down now lost money due to bad name. when driving suddenly the safety fails and shows error the blind spot. And there is another recall also electrical one they ask us to come fix. How come a car be safe if airbags do not deploy you have to force them fix it please one year is too much it is safety concern. Look up ODI 11623584 at NHTSA ↗ ODI 11691128Vehicle Safety Complaint , 2024 Toyota Grand Highlander My 2024 Toyota Grand Highlander has experienced multiple serious defects, including two official recalls: • 25TA08 , instrument cluster failure • 24TA09 , airbag defect This week, the instrument display failed completely, making it impossible to view speed or system warnings. I’ve been unable to work since then, causing financial hardship for my family. Earlier, I also had to replace the entire drive shaft at my own expense (~$2,500), which is highly unusual for a new vehicle. These re… Look up ODI 11691128 at NHTSA ↗ |
|---|
| Vehicle Speed Control | 1ODI 11762268If my car has been sitting for a while, especially in the heat, and occasionally at random times, when you get in the car and press the gas, the car will not move. This happened twice where I was almost put in a very bad accident. There is a very hard intersection near my son’s school. I have to take a left hand turn- and you have to be quick because there is no light. I turned left and my car would not go- I was stuck in oncoming traffic and the car would not move whatsoever. It was very dangerous and very scary. This has happened where it alm… Look up ODI 11762268 at NHTSA ↗ | 13ODI 11603070**Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. **Safety Concern:** The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. **Acti… Look up ODI 11603070 at NHTSA ↗ ODI 11603413- Vehicle intermittently will not respond or will barely respond when accelerator is depressed from a complete stop or near (rolling) stop. I have noticed this issue mainly when A/C is on high and during hot temperatures. I reside in the Phoenix, AZ area where high temperatures have been ranging around 110-115. - This poses a safety risk when attempting to pull out onto a busy road, either turning left or right. If the gas pedal fails to respond, this could lead to a serious crash. - This issue has arisen following a recent software update… Look up ODI 11603413 at NHTSA ↗ ODI 11606847On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. Look up ODI 11606847 at NHTSA ↗ | 10ODI 11603070**Vehicle:** Toyota Grand Highlander Hybrid Max **Issue:** On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. **Safety Concern:** The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. **Acti… Look up ODI 11603070 at NHTSA ↗ ODI 11606847On high-temperature days, when the A/C is running at full capacity, the vehicle occasionally fails to accelerate from a stop. This issue persists even after applying the recommended ECM update. The lack of reliable acceleration poses a significant safety risk, particularly when turning across oncoming traffic or entering a busy street. This situation can leave the vehicle stalled in the path of approaching vehicles, increasing the likelihood of an accident. Look up ODI 11606847 at NHTSA ↗ ODI 11681923I've had consistent issues with the vehicle accelerating and shifting. These include sluggish acceleration, loss of power, sputtering, and limp mode. We've almost been hit by other vehicles almost 10 times because the vehicle has failed to accelerate when pulling into a roadway. The vehicle will start to accelerate slowly, then stop, then 5-10 seconds later will surge forward will the engine revs very high and is delayed shifting into 2nd gear. I've told my Toyota dealership about this numerous times but they keep telling me that there's n… Look up ODI 11681923 at NHTSA ↗ | 2ODI 11747691On a recent road trip I experience loss of acceleration twice. I was at a stop sign making a left hand turn. I step on the accelerator it start forward but then stop suddenly leaving me in the 1st lane of on coming traffic. I smashed on the accelerator several time before the vehicle finally responded. I took the vehicle to the dealer on 6/30 told the dealer what had happen along with my google findings acceleration hesitation and sudden lurching in the Toyota Grand Highlander Hybrid MAX Technical Service Bulletins (TSBs), including T-SB-0017-2… Look up ODI 11747691 at NHTSA ↗ ODI 11752130After a complete stop at a stop sign there is hesitation/stalling when trying to accelerate. Sometimes the hesitation is several seconds and then the engine kicks in and lurches forward. Couple times this has been a safety issue as it happens when I’m trying to pull out on a busy road. The delay/hesitation has caused me to almost get hit a few times. There are no lights or warning messages when this happens. It happens a multiple times a week especially during hot weather when AC is on full (LO temp setting and maximum fan) and is usually … Look up ODI 11752130 at NHTSA ↗ | 0 | — | 0 | 1ODI 11708716My vehicle has been out of service since October 7, 2025 due to a complete failure of the instrument cluster (combination meter). This issue is related to SAFETY RECALL 25TA08. The instrument panel is fully non-functional, making the vehicle unsafe and inoperable. The vehicle has been at Toyota dealership for approximately three months, with no repair completed and no clear timeline provided. The dealership stated they are awaiting instructions from Toyota Corporate and cannot proceed independently. Look up ODI 11708716 at NHTSA ↗ |
|---|
| Structure:Body | 5ODI 11610619Air bags recall with no resolution. Recall announcement was release in June 19 big safety concern for our family, especially with the cost of the vehicle. We dont trust and won’t feel safe with a airbag replacement Look up ODI 11610619 at NHTSA ↗ ODI 11627132Driving at low speeds through my neighborhood, when going on any bumpy road there is a terrible low bass noise. similar to a sub woofer very low bass. it is very annoying and distracting. Look up ODI 11627132 at NHTSA ↗ ODI 11758738A rock went through the grill and pierced the AC condenser. The result left us with no AC. Toyota of Grand Rapids charged us $2300 to replace it. The holes in the grill are massive. Toyota of Grand Rapids has a video on file documenting the issue. Look up ODI 11758738 at NHTSA ↗ | 0 | 3ODI 11766783The air conditioning system on my 2024 Grand Highlander failed due to a punctured AC condenser caused by road debris passing through the front grille during normal driving. The front fascia has large open apertures with no protective mesh or screening, leaving the condenser, radiator, and other heat exchangers directly exposed to rocks and debris. The condenser face shows multiple debris strikes, with one impact puncturing the core and causing complete refrigerant loss and AC failure at approximately 62,000 miles. The vehicle worked normally wh… Look up ODI 11766783 at NHTSA ↗ ODI 11735710I was driving on in the left most lane on a highway at 70 miles speed with multiple trucks speeding from behind. My car suddenly lost acceleration and saw multiple warning messages on my car display. I barely managed to save my car from being hit by the trucks speeding from behind, applying emergency lights and steering my vehicle from the left lane to the right side of the highway. After towing the car to nearest dealer I understood that a stone went through the front grill of the car and it got the radiator converter leaking all the coolant … Look up ODI 11735710 at NHTSA ↗ ODI 11759168road debris entered into front grill though the holes in grill adn damaged condensor fins causing vehicle to loose propulsion. Vehicle would not travel over 25 mph after the incidnet. This is safety issue as vehicle slowed from 55MPH to 25MPH rather abruptly on highway. Multiple lamps came on dash at time of incident and were reatained untill fixed (non warranty repair) Look up ODI 11759168 at NHTSA ↗ | 1ODI 11759168road debris entered into front grill though the holes in grill adn damaged condensor fins causing vehicle to loose propulsion. Vehicle would not travel over 25 mph after the incidnet. This is safety issue as vehicle slowed from 55MPH to 25MPH rather abruptly on highway. Multiple lamps came on dash at time of incident and were reatained untill fixed (non warranty repair) Look up ODI 11759168 at NHTSA ↗ | 2ODI 11590893I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car. Look up ODI 11590893 at NHTSA ↗ ODI 11610619Air bags recall with no resolution. Recall announcement was release in June 19 big safety concern for our family, especially with the cost of the vehicle. We dont trust and won’t feel safe with a airbag replacement Look up ODI 11610619 at NHTSA ↗ | 0 | — | 0 |
|---|
| Electrical System | 4ODI 11585432Sometimes the radio lose volume all the way. You could turn the volume all the way up , change stations, FM, Sirius and nothing happens. The only way that this issue goes away and you can go back and start listening is to turn off completely the vehicle, leave if off, for a few secs, then power on . turn on the vehicle. This is very annoying since if you are driving for a long period of time, you cannot turn off the vehicle to do this trick. I hope this 3.0 Toyota Multimedia works better and more reliable. Look up ODI 11585432 at NHTSA ↗ ODI 11600288There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was no response from the vehicle when the accelerator peddle was depressed or re-depressed -Vehicle had to be “coasted” to the right shoulder out of the way of oncoming traffic After traffic passed -While still on the road shoulder and the vehicle still… Look up ODI 11600288 at NHTSA ↗ ODI 11691128Vehicle Safety Complaint , 2024 Toyota Grand Highlander My 2024 Toyota Grand Highlander has experienced multiple serious defects, including two official recalls: • 25TA08 , instrument cluster failure • 24TA09 , airbag defect This week, the instrument display failed completely, making it impossible to view speed or system warnings. I’ve been unable to work since then, causing financial hardship for my family. Earlier, I also had to replace the entire drive shaft at my own expense (~$2,500), which is highly unusual for a new vehicle. These re… Look up ODI 11691128 at NHTSA ↗ | 4ODI 11600288There are two documented events, Jun 28 and Jul 02, but several others have been observed While moving forward -Exiting a private drive, from a stopped position -Turning right to merge into a traffic lane -The vehicle failed to accelerate rolling forward into traffic at idle speed only -There was no response from the vehicle when the accelerator peddle was depressed or re-depressed -Vehicle had to be “coasted” to the right shoulder out of the way of oncoming traffic After traffic passed -While still on the road shoulder and the vehicle still… Look up ODI 11600288 at NHTSA ↗ ODI 11613041I have had 2 intermittent issues since I bought this vehicle brand new. 1) Hard, Jerky shifting from 1-2 or 2-3 gear 2) Huge safety issue regarding loss of power and inability to accelerate from a stop even though the car is on and in drive. This has happened to me multiple times and is very intermittent so it is hard to replicate. This has happened when I am attempted to accelerate from a complete stop and the car begins to move but then does not accelerate at all. Almost as if the powertrain shut off even though it was moving under its ow… Look up ODI 11613041 at NHTSA ↗ ODI 11699123 · 18,000 miThe contact owns a 2024 Toyota Grand Highlander. The contact stated that upon starting the vehicle and reversing, there was an abnormal banging sound coming from the vehicle. While attempting to reverse, the vehicle failed to move, but the vehicle was restarted and operated as designed. While driving, there was an abnormally loud clanking sound coming from the vehicle with the “WRENCH SYMBOL” displayed. There were other unknown warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The ve… Look up ODI 11699123 at NHTSA ↗ | 7ODI 11613041I have had 2 intermittent issues since I bought this vehicle brand new. 1) Hard, Jerky shifting from 1-2 or 2-3 gear 2) Huge safety issue regarding loss of power and inability to accelerate from a stop even though the car is on and in drive. This has happened to me multiple times and is very intermittent so it is hard to replicate. This has happened when I am attempted to accelerate from a complete stop and the car begins to move but then does not accelerate at all. Almost as if the powertrain shut off even though it was moving under its ow… Look up ODI 11613041 at NHTSA ↗ ODI 11649434 · 16,455 miThe contact owns a 2024 Toyota Grand Highlander. The contact was unable to fill the fuel tank completely. The contact stated that the fuel tank had a 17-gallon capacity; however, the contact was only able to get more than 10 gallons into the tank. Additionally, the contact stated that the Auto START/STOP feature was not functioning as needed. The contact had taken the vehicle to a local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileag… Look up ODI 11649434 at NHTSA ↗ ODI 11670662Over 1.5 years of owning my new 2024 grand Highlander platinum hybrid pro max I have had multiple incidents (6 documented now with toyota) where after coming to a complete stop I go to accelerate and the car shutters,sputters,lunges, and even looses power or goes into “limp mode”. I have been almost hit several times now by oncoming traffic because my grand Highlander completely loses power. It will not accelerate. After 5 seconds I typically hear loud groaning noises followed by two loud bangs and two violent lurches forward before my car fina… Look up ODI 11670662 at NHTSA ↗ | 2ODI 11746510While driving my 2024 Toyota Grand Highlander Hybrid AWD at highway speed with only 16,755 miles on the vehicle, multiple warning messages suddenly appeared, including warnings related to the engine, hybrid system, AWD system, and other vehicle functions. The vehicle instructed me to pull over immediately and significantly reduced power output, making it difficult to maintain highway speed and safely maneuver through traffic. I was able to reach the shoulder and had the vehicle towed to a Toyota dealership. The dealer diagnosed a punctured rad… Look up ODI 11746510 at NHTSA ↗ ODI 11750413Radiator issue summer of 2025, when in back to back traffic at low speeds my vehicle overheated at a stand still took vehicle in to dealership with no real answers. The following summer 2026 same scenario but the engine was smoking. Took into dealership and they stated the connection for the radiator fan was disconnected which meant it was not colling the engine. A month later the AC is blowing hot air when AC is set to the coolest setting, scheduled another appt with dealership likely another radiator issue. Fuel gauge inaccuracy. Manual stat… Look up ODI 11750413 at NHTSA ↗ | 3ODI 11618952 · 1,000 miThe contact owns a 2024 Toyota Grand Highlander. The contact stated that the infotainment system screen display turned black intermittently, preventing the contact from accessing the safety features as needed. An unknown warning light was illuminated. The contact also stated that the third-row driver's side seat was stuck after being folded and failed to unfold as needed. The vehicle was taken to the dealer, where it was determined that an unknown part had detached. The dealer repaired the vehicle; however, the failure recurred. Additionally, t… Look up ODI 11618952 at NHTSA ↗ ODI 11623584The vehicle airbag is not fixed yet it is almost on year now. Either had to fix or issue new car. even the price come down now lost money due to bad name. when driving suddenly the safety fails and shows error the blind spot. And there is another recall also electrical one they ask us to come fix. How come a car be safe if airbags do not deploy you have to force them fix it please one year is too much it is safety concern. Look up ODI 11623584 at NHTSA ↗ ODI 11691128Vehicle Safety Complaint , 2024 Toyota Grand Highlander My 2024 Toyota Grand Highlander has experienced multiple serious defects, including two official recalls: • 25TA08 , instrument cluster failure • 24TA09 , airbag defect This week, the instrument display failed completely, making it impossible to view speed or system warnings. I’ve been unable to work since then, causing financial hardship for my family. Earlier, I also had to replace the entire drive shaft at my own expense (~$2,500), which is highly unusual for a new vehicle. These re… Look up ODI 11691128 at NHTSA ↗ | 1ODI 11708716My vehicle has been out of service since October 7, 2025 due to a complete failure of the instrument cluster (combination meter). This issue is related to SAFETY RECALL 25TA08. The instrument panel is fully non-functional, making the vehicle unsafe and inoperable. The vehicle has been at Toyota dealership for approximately three months, with no repair completed and no clear timeline provided. The dealership stated they are awaiting instructions from Toyota Corporate and cannot proceed independently. Look up ODI 11708716 at NHTSA ↗ | 0 | — |
|---|