Auto Recall Watch
U.S. public vehicle records

2018 Toyota PRIUS PRIME problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

16 owner complaints analyzed

0 distinct recall campaigns

15,000 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 7 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 3 of 16 complaints (18.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior531.3%
Engine operation212.5%
Electrical and battery issues212.5%
Transmission and shifting16.3%
Steering behavior16.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
3
Air Bags
2
Fuel/Propulsion System
2
Power Train
2
Back Over Prevention: Rearview System Braking
1
Back Over Prevention: Warnings
1
Electrical System
1
Engine
1
Component breakdown data
CategoryCount
Unknown Or Other3
Air Bags2
Fuel/Propulsion System2
Power Train2
Back Over Prevention: Rearview System Braking1
Back Over Prevention: Warnings1
Electrical System1
Engine1

Unknown Or Other: 3; Air Bags: 2; Fuel/Propulsion System: 2; Power Train: 2; Back Over Prevention: Rearview System Braking: 1; Back Over Prevention: Warnings: 1; Electrical System: 1; Engine: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 5; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (5). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
1
2020
3
2021
3
2022
1
2023
4
2024
1
2025
1
2026
2
Complaints over time data
CategoryCount
20181
20203
20213
20221
20234
20241
20251
20262

2018: 1; 2020: 3; 2021: 3; 2022: 1; 2023: 4; 2024: 1; 2025: 1; 2026: 2

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 5 complaint narratives. Engine operation appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11307431 · 2020-02-06 (February 6, 2020)

AFTER STARTING FROM A STOP AFTER THE TRAFFIC LIGHT TURNED GREEN, THE CAR IN FRONT OF ME PULLED AHEAD AS THEY ACCELERATED FASTER THAN ME. WHEN THE CAR IN FRONT OF ME WAS ABOUT 50 YARDS IN FRONT OF ME, AND I HAD REACHED ABOUT 25 MILES PER HOUR THE CAR'S COLLISION AVOIDANCE SYSTEM ENGAGED AND SLAMMED ON THE BRAKES AND BROUGHT ME TO A FULL STOP. THE CAR IN FRONT OF ME HAD NOT APPLIED THEIR BRAKES OR SLOWED AT ALL, AND THERE WERE NO VISIBLE OBSTACLES. MY CAR STOPPED SO SUDDENLY THAT I THOUGHT I HAD BEEN HIT FROM THE REAR AT HIGH SPEED UNTIL THE RED …

Owner-reported narrative. 22,500 miles reported. Look up ODI 11307431 at NHTSA ↗

Owner report 11374200 · 2020-11-11 (November 11, 2020)

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

Owner-reported narrative. 15,000 miles reported. Look up ODI 11374200 at NHTSA ↗

Owner report 11517150 · 2023-04-14 (April 14, 2023)

Take foot of break, car accelerates under power. Sooner or later, this is going to result in killing a pedestrian. The question has been for the last year, is this a behavior that can be gotten used to. The answer is definitely NO! This resulted in a near collision with a pedestrian today. Toyota believes the behavior is intentional and will not confirm the safety issue. Farmers Insurance is willing to believe the issue exists without inspection but has no idea what to do. You have a problem on your hands. Biden is trying to transition almos…

Owner-reported narrative. Look up ODI 11517150 at NHTSA ↗

Owner report 11722132 · 2026-03-04 (March 4, 2026)

There has been at least 4 times that the vehicle was not responsive to acceleration (stalled for a few seconds) then picked back up. Problem has been intermittent. There is no dash indication of an issue. Because concern is intermittent I haven’t taken vehicle in. There is NO CHECK ENGINE light on. My wife experienced it once, I’ve experienced it 3 times. Once going up steep hill, once on a steady incline and the other 2 times at 50 mph on the highway. My layman’s take points to an Inverter issue in the IPM. Intelligent Power Module having a vo…

Owner-reported narrative. Look up ODI 11722132 at NHTSA ↗

Owner report 11384074 · 2020-12-18 (December 18, 2020)

AFTER THE HYBRID BATTERY IS DISCHARGED, AND THE GAS ENGINE KICKS IN, THE VEHICLE LOSES POWER FOR APPROXIMATELY 5-10 SECONDS ON THE FREEWAY. THIS HAS HAPPENED FOUR TIMES, AT APPROXIMATELY 7 AM, ON DECEMBER 1, 10, 14 AND 15. ON ALL OCCASIONS, THE TEMPERATURE WAS BETWEEN 40-45 DEGREES FAHRENHEIT, AND AT HIGHWAY SPEEDS. THE CRUISE CONTROL WAS NOT IN USE. NO WARNING LIGHTS CAME ON. I CALLED THE TOYOTA DEALER ON DECEMBER 1 AND THE SERVICE ADVISER SAID THAT SINCE NO WARNING LIGHTS CAME ON, HE COULD NOT DETERMINE THE PROBLEM. I HAVE A PHOTO SHOWING MY…

Owner-reported narrative. 20 miles reported. Look up ODI 11384074 at NHTSA ↗

Owner report 11723385 · 2026-03-10 (March 10, 2026)

On at least 4 occasions when the EV battery becomes depleted while driving at highway speeds and the car is switching to gas, the engine completely loses all power. This has lasted from 10-30 seconds. The dealership said a small battery needed to be replaced, and replaced that, but this recurred within a month of replacement.

Owner-reported narrative. Look up ODI 11723385 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

16 unique complaints in this selection. Analysis snapshot: 2026-09-30.

43.8%Usable mileage7 / 16 records
100.0%Valid incident date16 / 16 records
100.0%Valid filing date16 / 16 records
100.0%Ordered incident and filing dates16 / 16 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20172018201920202021202220232024
Electrical System
716.7%
ODI 11390944

LARGE SCREEN SOMETIMES GOES BLANK AND REBOOTS, AS IF THE CAR WAS JUST RESTARTED. VEHICLE IS TRAVELING WHEN THIS OCCURS. TYPICALLY HAPPENS AT CRUISING SPEEDS.

Look up ODI 11390944 at NHTSA ↗

16.3%
ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

Look up ODI 11374200 at NHTSA ↗

112.5%
ODI 11245916 · 1,080 mi

TL* THE CONTACT OWNS A 2019 TOYOTA PRIUS PRIME. WHILE CHARGING THE VEHICLE'S BATTERY, THE DOORS ABRUPTLY LOCKED ON THEIR OWN. THE CONTACT CALLED ROADSIDE ASSISTANCE TO HAVE THE DOORS UNLOCKED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,080. THE VIN WAS INVALID.

Look up ODI 11245916 at NHTSA ↗

318.8%
ODI 11394408 · 18,930 mi

THE DISPLAY ON THE MEDIA-CONTROL UNIT WOULD SOMETIMES GO BLANK, IN PART OR ENTIRELY. THE TOUCHSCREEN ISSUES INTERFERED WITH DRIVERS' ABILITY TO USE HEAT, AIR CONDITIONING, DEFROST AND DEFOGGING SYSTEMS. THIS HAS HAPPENED AT LEAST 30 TIMES DURING THE PAST YEAR. THE LAST INCIDENT OCCURRED ON 01/13/2021. THIS HAPPENS WHILE IN MOTION. IT ALSO HAPPENED ON MY 2017 PRIUS PRIME MANY TIMES. THIS PROBLEM HAS BEEN REPORTED TO TOYOTA BY MANY OWNERS. NO SOLUTION HAS BEEN FORTHCOMING. THIS IS THE SAME ISSUE THAT PROMPTED THE CURRENT TESLA RECALL. THE PRIUS C…

Look up ODI 11394408 at NHTSA ↗

330.0%
ODI 11545583 · 80,000 mi

The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed another vehicle then stopped. Additionally, the contact stated that while the vehicle was on the charger port, the vehicle failed to start. The dealer was notified of the failure and the contact was advised to take the vehicle in to be diagnosed. Th…

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112.5%
ODI 11476065

Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come to a stop and the vehicle did not respond. If th…

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350.0%
ODI 11720026

There is an unexplained loss of 12V power from the 12V battery, and the car will not start. This was reported to the local Toyota dealership on 12/5/25. The car had to be jumped in order to drive it to the dealership/service department. They said the 12V battery was fully charged when they inspected it and there was no parasitic drain on the the battery. They inspected the battery again on 12/30/25 during a routine scheduled service and the 12V battery was good. We have since experienced the inability to start the car on the following dates: 1…

Look up ODI 11720026 at NHTSA ↗

541.7%
ODI 11605816

The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11605816 at NHTSA ↗

Visibility/Wiper
921.4%
ODI 10965954 · 7,500 mi

A SMALL ROCK HIT THE WINDSHIELD AND IT BROKE, SEEMS TO BE A WEAK SPOT. I WAS DRIVING ON THE HIGHWAY.

Look up ODI 10965954 at NHTSA ↗

16.3%
ODI 11074007 · 550 mi

DRIVING 60 MPH ON INTERSTATE A PIECE OF DEBRIS HIT MY WINDSHIELD. THE PIECE WAS SO SMALL I DIDN'T EVEN SEE IT HIT THE WINDSHIELD. THE PIECE DID PRETTY SIGNIFICANT DAMAGE TO THE WINDSHIELD AND IT SPIDERED OUT IN ALL DIFFERENT DIRECTIONS, LARGER THAN A QUARTER. MY CONCERN IS THAT I HAVE BEEN IN OTHER VEHICLES AND HAD DEBRIS HIT THE WINDSHIELD THE SAME SITUATION THAT IS LARGER AND JUST BARLEY PUT A NICK IN THE WINDSHIELD. IVE READ ON COMPLAINTS ABOUT 16' AND 17' MODELS HAVING THIS ISSUE AS WELL AND IT DOESN'T SEEM LIKE TOYOTA IS ADDRESSING TH…

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00.0%

No examples available for this selection.

531.3%
ODI 11307961 · 900 mi

ON MULTIPLE OCCASIONS, FROST DEVELOPING ON THE INSIDE OF THE WINDSHIELD WHILE VEHICLE PARKED IN THE PARKING LOT AT WORK 2 TIMES(JAN 17TH AND THE 30TH AT HOME AND AT WORK IN THE MORNING AND AFTER WORK) AND ANOTHER TIME WHILE VEHICLE PARKED AT HOME IN THE DRIVEWAY. IT TAKES 20 OR MORE MINUTES TO DEFROST THE WINDSHIELD.THE WIPERS CAUSE VISIBILITY PROBLEMS DUE TO THE WATER AND SNOW TURNING TO ICE.

Look up ODI 11307961 at NHTSA ↗

110.0%
ODI 11416289 · 518 mi

CAN'T SEE VEHICLE DISPLAY SCREEN DURING BRIGHT SUNNY DAYS, WHICH I FIND DANGEROUS CONTACTED TOYOTA ABOUT ISSUE, THEY DON'T CARE ABOUT PEOPLE SAFETY

Look up ODI 11416289 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

18.3%
ODI 11692435

Top of side mirrors melt and warped in hot weather. It popped off while driving at freeway speeds into traffic.

Look up ODI 11692435 at NHTSA ↗

Unknown Or Other
511.9%
ODI 10983806 · 4,800 mi

TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.

Look up ODI 10983806 at NHTSA ↗

318.8%
ODI 11307431 · 22,500 mi

AFTER STARTING FROM A STOP AFTER THE TRAFFIC LIGHT TURNED GREEN, THE CAR IN FRONT OF ME PULLED AHEAD AS THEY ACCELERATED FASTER THAN ME. WHEN THE CAR IN FRONT OF ME WAS ABOUT 50 YARDS IN FRONT OF ME, AND I HAD REACHED ABOUT 25 MILES PER HOUR THE CAR'S COLLISION AVOIDANCE SYSTEM ENGAGED AND SLAMMED ON THE BRAKES AND BROUGHT ME TO A FULL STOP. THE CAR IN FRONT OF ME HAD NOT APPLIED THEIR BRAKES OR SLOWED AT ALL, AND THERE WERE NO VISIBLE OBSTACLES. MY CAR STOPPED SO SUDDENLY THAT I THOUGHT I HAD BEEN HIT FROM THE REAR AT HIGH SPEED UNTIL THE RED …

Look up ODI 11307431 at NHTSA ↗

112.5%
ODI 11716267

I was parked. I put my car in reverse. I heard the beeping sound confirming it was in reverse. I put my foot on the accelerator and the car went forward instead of reverse. This happened twice. I immediately shut off the car and turned it back on. Then it worked fine, and continued to work fine for the rest of the day as I drove to 7-8 more stops where I shut off the car. This was witnessed by a friend who confirmed that he heard the beeping sound for reverse, yet the car moved forward when I pushed on the gas. It definitely was not any kind o…

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00.0%

No examples available for this selection.

110.0%
ODI 11459435

A sticky accelerator caused my 2021 Prius to lurch forward into a wall. I was pulling into a parking place when this happened. The front airbag deployed. This is the second time this has happened to me with a Prius. In my previous Prius it happened to me two years ago. Both times the vehicle suddenly lurched forward. It was terrifying.

Look up ODI 11459435 at NHTSA ↗

112.5%
ODI 11441106

Unable to heat cabin or AC remotely - see screenshots

Look up ODI 11441106 at NHTSA ↗

00.0%

No examples available for this selection.

325.0%
ODI 11622626

Hello, I purchased this prius prime and was given only 1 key. The second key (recall) was given to me incomplete and toyota of america will not make good on a complete key set. I was given an incomplete key at I-5 toyota of Olympia WA. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11622626 at NHTSA ↗

Power Train
37.1%
ODI 11377239 · 70,000 mi

JUST FIVE MINUTES AFTER I LEFT THE HOUSE, I WAS DRIVING AT 15 MILES MPH ON A CURVED ROAD AND THE VEHICLE COMPLETELY LOST POWER. THIS INCLUDES BOTH THE ELECTRIC MOTOR AND THE GAS MOTOR. BOTH THE STEERING SYSTEM AND BRAKES MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME TOO STIFF TO TURN AND THE BRAKES WERE NOT ABLE TO BE PRESSED DOWN NO MATTER HOW HARD I TRIED. THIS CAUSED THE CAR TO SWERVE OFF THE ROAD AND HIT A LIGHT POLE. NOT ONLY DID THE AUTOMATIC COLLISION PREVENTION SYSTEM FAILED TO WORK, THE AIRBAGS ALSO FAILED TO DEPLOY WITH THE AMOU…

Look up ODI 11377239 at NHTSA ↗

212.5%
ODI 11517150

Take foot of break, car accelerates under power. Sooner or later, this is going to result in killing a pedestrian. The question has been for the last year, is this a behavior that can be gotten used to. The answer is definitely NO! This resulted in a near collision with a pedestrian today. Toyota believes the behavior is intentional and will not confirm the safety issue. Farmers Insurance is willing to believe the issue exists without inspection but has no idea what to do. You have a problem on your hands. Biden is trying to transition almos…

Look up ODI 11517150 at NHTSA ↗

00.0%

No examples available for this selection.

318.8%
ODI 11374192 · 6,500 mi

MICE CHEWED THROUGH WIRES AND AIR FILTER, CAUSING DAMAGE TO THE HYBRID SYSTEM. THE CHECK HYBRID SYSTEM WARNING SIGN CAME ON AND THE CAR RUNNING ROUGH. TOYOTA DEALER CHARGED $13066.81 FOR THE DAMAGE.

Look up ODI 11374192 at NHTSA ↗

220.0%
ODI 11545583 · 80,000 mi

The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed another vehicle then stopped. Additionally, the contact stated that while the vehicle was on the charger port, the vehicle failed to start. The dealer was notified of the failure and the contact was advised to take the vehicle in to be diagnosed. Th…

Look up ODI 11545583 at NHTSA ↗

00.0%

No examples available for this selection.

233.3%
ODI 11750574

My 2023 Prius Prime cannot be charged normally in hot weather without triggering a thermal-protection fault on its high-voltage charging system. Avondale Toyota diagnosed it in writing: "CODE P1CE996 CHARGER COOLING FAN REVOLUTION SENSOR COMPONENT INTERNAL FAILURE. THE ELECTRIC CHARGER ASSEMBLY HAS A INTERNAL OPEN CIRCUIT CAUSING IT TO BE INOP. RECOMMEND REPLACEMENT ADD PN# G9090-47061." Quote: $2,516.99 plus ~$200 diagnostic. The vehicle cannot verify its high-voltage charger's cooling fan is operating. In Phoenix heat (100F+), normal charging…

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00.0%

No examples available for this selection.

Service Brakes
49.5%
ODI 11373959 · 20,000 mi

CLICKING NOISE FROM LF WHEEL AREA UPON DECELERATION/BREAKING. DEALER HAS EXAMINED BREAKS MULTIPLE TIMES AND ISSUE IS NOT RESOLVED.

Look up ODI 11373959 at NHTSA ↗

16.3%
ODI 11487667 · 40,063 mi

The contact owns a 2018 Toyota Prius. The contact stated while driving approximately 5 MPH and in heavy traffic, the contact depressed the brake pedal for traffic but the brakes failed. The contact stated no warning light was illuminated. The contact crashed into the rear end of a truck. The damage was very light due to the low speed. The top of the hood at the front was scratched and the grill also sustained minor scratches. The contact continued on the road. The contact had taken the vehicle to a local dealer, who contacted a manufacturer rep…

Look up ODI 11487667 at NHTSA ↗

112.5%
ODI 11417512

I've have to take my 2019 Prius Prime (with 20,000 miles total) in twice for brake issues in 6 weeks. Each time the dealer had to deal with a rotor heat issue. The first service was on 3/29/2021, the initial reason for appt was hearing squealing from the front. Upon inspection dealer found major heat marks and deep scratches/grooves as well as the rear rotors had deep scratches as well . All 4 rotors were resurfaced and the brake pads were “scuffed” during the service. At that time all brakes were inspected with the front brakes having 9mm and …

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16.3%
ODI 11376393 · 2,000 mi

I WAS GOING TO PARK MY CAR IN PARKING LOT OF MY APARTMENT. I PUSHED THE BAKER, THE CAR DIDN'T DECREASE THE SPEED OR STOP, BUT ACCELERATED. IT WAS JUST OUT OF CONTROL AND CRASHED TO THE WALL. THE SENSOR SYSTEM DIDN'T DO ANY JOB, NOT EVEN A WARNING.

Look up ODI 11376393 at NHTSA ↗

220.0%
ODI 11492523

Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.

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112.5%
ODI 11473301

On June 28, 2022 at around 20:10 PM, while on vacation at a resort in the Laurentian Mountains in Quebec, Canada, I went down to charge the car at the only charging station at the resort. It was being used, so I returned to our cabin in the D building. As I approached the building, I pulled up to clear a car so that I could park beside it. I slowed and before I could put the car in reverse, the car rolled forward a few inches. My foot was already on the brake so I pressed it harder. But the car continued to roll forward. It wouldn’t stop. When …

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00.0%

No examples available for this selection.

18.3%
ODI 11764918

Incident: On Sept 12, 2026, my 2024 Toyota Prius Prime continued moving forward after I pressed the Park button, causing a collision with my condo garage wall. This was unintended vehicle movement after Park engagement. The vehicle uses a push‑button, shift‑by‑wire Park system, so any electronic malfunction can affect its ability to remain stationary. Recent recall work: Two days before the incident (Sept 10, 2026), Toyota performed recall work on the vehicle. Because the Prius Prime relies heavily on electronic control modules, this timing ma…

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Vehicle Speed Control
12.4%
ODI 11724443

In the 2017 Prius Prime when the car switches from Electric power to gas the car frequently fails to allow you to accelerate. It is like you are stuck in neutral on the freeway, taking your foot off of the acceleration pedal and pushing it down doesn't always fix the issue. The accelerator foot pedal can be completely down to the floorboard as you are losing speed. The safety issue is that you are losing speed, and on the freeway and the car doesn't recover losing some control. I have taken the car to the Toyota delearship and when taken in th…

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16.3%
ODI 11553897

My 2018 Toyota Prius Supreme was parked too far away from the curb in front of a house where we were invited, in a residential area in Naperville IL. I entered the car to park it properly. I had my foot on the brakes and pressed the starting button for the engine to turn on. I then put the car on reverse and suddently the car accelerated uncontollably. Went on the grass, hit the neighbor's mailbox and stopped by crashing on a tree. I was in shock but luckily not injured. Other guests were present and witnessed the incident. Police was c…

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00.0%

No examples available for this selection.

318.8%
ODI 11376393 · 2,000 mi

I WAS GOING TO PARK MY CAR IN PARKING LOT OF MY APARTMENT. I PUSHED THE BAKER, THE CAR DIDN'T DECREASE THE SPEED OR STOP, BUT ACCELERATED. IT WAS JUST OUT OF CONTROL AND CRASHED TO THE WALL. THE SENSOR SYSTEM DIDN'T DO ANY JOB, NOT EVEN A WARNING.

Look up ODI 11376393 at NHTSA ↗

110.0%
ODI 11604557 · 34,000 mi

The contact owns a 2021 Toyota Prius Prime. The contact stated while driving 45–50 MPH and approaching a stop sign, the brake pedal was depressed but the vehicle failed to respond. The driver continued to pump the brake pedal, but the vehicle failed to respond and depressed to the floorboard. The vehicle accelerated, veered across the road, jumped the curb, and stopped. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and an engineer determin…

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225.0%
ODI 11482812

When adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
24.8%
ODI 11377239 · 70,000 mi

JUST FIVE MINUTES AFTER I LEFT THE HOUSE, I WAS DRIVING AT 15 MILES MPH ON A CURVED ROAD AND THE VEHICLE COMPLETELY LOST POWER. THIS INCLUDES BOTH THE ELECTRIC MOTOR AND THE GAS MOTOR. BOTH THE STEERING SYSTEM AND BRAKES MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME TOO STIFF TO TURN AND THE BRAKES WERE NOT ABLE TO BE PRESSED DOWN NO MATTER HOW HARD I TRIED. THIS CAUSED THE CAR TO SWERVE OFF THE ROAD AND HIT A LIGHT POLE. NOT ONLY DID THE AUTOMATIC COLLISION PREVENTION SYSTEM FAILED TO WORK, THE AIRBAGS ALSO FAILED TO DEPLOY WITH THE AMOU…

Look up ODI 11377239 at NHTSA ↗

212.5%
ODI 11502542

Air bag did not deploy during a head on collision at 25-30 mph. No warning lamps. Car is totaled according to tow truck driver. Currently at the body shop, waiting for adjusters approval for body shop to take car apart to assess the damage.

Look up ODI 11502542 at NHTSA ↗

00.0%

No examples available for this selection.

16.3%
ODI 11496798 · 14,000 mi

The contact owns a 2020 Toyota Prius Prime. The contact stated that while driving slowly into a parking space the vehicle suddenly experience unintended acceleration and accelerated forward before crashing into a building. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. No injuries were reported. The vehicle was towed from the scene. No police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified. The VIN was not available. …

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110.0%
ODI 11492523

Brakes of my Toyota Pirius Prime did not work after I was hit on my right side. Brakes completlety was out. Also I was not able to run the car. The cars brakes should work even I got an accident to precent some further damage to other cars.

Look up ODI 11492523 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

18.3%
ODI 11742384 · 35,981 mi

The contact owned a 2024 Toyota Prius Prime PHEV. The contact stated that while driving at 40 MPH, the vehicle was involved in a head-on collision with another vehicle that was traveling towards the contact's vehicle at approximately 50 MPH. The contact stated that during the impact, the steering wheel detached and hit the driver's body. The air bags failed to deploy. There was no warning light illuminated after the crash. The vehicle went into Crash mode and automatically connected with OnStar, which called emergency units. The contact state…

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Fuel/Propulsion System
24.8%
ODI 11378328 · 30 mi

I LOST POWER ON OVERPASS. HYBRID MALFUNCTION LIGHT, COLLISION LIGHT, ENGINE LIGHT ALL CAME ON. ALMOST MATCHING RECALL, BUT TOYOTA SERVICE TOLD ME IT'S A MODULE AND WOULD COST 1200$ TO FIX. I TOLD THEM NO. CHARGED ME 144$ AND I ERASED CODE, WITH NO PROBLEM SINCE? TOYOTA DOES NOT CARE AND I COMPLAINED?

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212.5%
ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

220.0%
ODI 11651621

Rodents accessed and damaged the car because there essentials components are not protected.

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112.5%
ODI 11476065

Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come to a stop and the vehicle did not respond. If th…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Unknown Or OtherToo few reports for a range22,500 mi1 (sparse)
ODI 11307431 · 22,500 mi

AFTER STARTING FROM A STOP AFTER THE TRAFFIC LIGHT TURNED GREEN, THE CAR IN FRONT OF ME PULLED AHEAD AS THEY ACCELERATED FASTER THAN ME. WHEN THE CAR IN FRONT OF ME WAS ABOUT 50 YARDS IN FRONT OF ME, AND I HAD REACHED ABOUT 25 MILES PER HOUR THE CAR'S COLLISION AVOIDANCE SYSTEM ENGAGED AND SLAMMED ON THE BRAKES AND BROUGHT ME TO A FULL STOP. THE CAR IN FRONT OF ME HAD NOT APPLIED THEIR BRAKES OR SLOWED AT ALL, AND THERE WERE NO VISIBLE OBSTACLES. MY CAR STOPPED SO SUDDENLY THAT I THOUGHT I HAD BEEN HIT FROM THE REAR AT HIGH SPEED UNTIL THE RED …

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Fuel/Propulsion SystemToo few reports for a range27,150 mi2 (sparse)
ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

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ODI 11387762 · 39,300 mi

SUPPLEMENT TO COMPLAINT # 11384074 THE VEHICLE HAD THE SAME PROBLEM ON JANUARY 11 AND 12, 2021 AT APPROXIMATELY 7 AM. SPEED WAS 76 MPH, AND THE FUEL DEPRIVATION OCCURRED FOR 8-10 SECONDS EACH TIME. THE VEHICLE HAS NEVER HAD THE PROBLEM GOING HOME AT 2 PM.

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Electrical SystemToo few reports for a range15,000 mi1 (sparse)
ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

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EngineToo few reports for a range20 mi1 (sparse)
ODI 11384074 · 20 mi

AFTER THE HYBRID BATTERY IS DISCHARGED, AND THE GAS ENGINE KICKS IN, THE VEHICLE LOSES POWER FOR APPROXIMATELY 5-10 SECONDS ON THE FREEWAY. THIS HAS HAPPENED FOUR TIMES, AT APPROXIMATELY 7 AM, ON DECEMBER 1, 10, 14 AND 15. ON ALL OCCASIONS, THE TEMPERATURE WAS BETWEEN 40-45 DEGREES FAHRENHEIT, AND AT HIGHWAY SPEEDS. THE CRUISE CONTROL WAS NOT IN USE. NO WARNING LIGHTS CAME ON. I CALLED THE TOYOTA DEALER ON DECEMBER 1 AND THE SERVICE ADVISER SAID THAT SINCE NO WARNING LIGHTS CAME ON, HE COULD NOT DETERMINE THE PROBLEM. I HAVE A PHOTO SHOWING MY…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11617552

As I was driving on a local highway going approximately 50 mph, the hood of the vehicle released and hit the windshield with full force. Luckily there was no traffic on the local highway at the time of the incident. I did not release the hood at all, and the dealer reports verbally to me that the hood latch is damaged. The incident could have resulted in my death if it happened on the highway.

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2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11644964

Hi, My Prius Prime recently just suffered the loss of heat in the middle of winter. Based on the diagnostic of my local Toyota dealer, it appears one of the metal heater coolant hose had rusted off. This is not just causing a safety issue of having no issue, it is also a risk as the engine can now overheat and suffer permanent damage. Despite being such a serious problem, Toyota doesn't stock the part nor does it know when the new part will come. I am currently owning an asset that can't be safely driven, I would like the NHTSA to review t…

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-032None
ODI 11722132

There has been at least 4 times that the vehicle was not responsive to acceleration (stalled for a few seconds) then picked back up. Problem has been intermittent. There is no dash indication of an issue. Because concern is intermittent I haven’t taken vehicle in. There is NO CHECK ENGINE light on. My wife experienced it once, I’ve experienced it 3 times. Once going up steep hill, once on a steady incline and the other 2 times at 50 mph on the highway. My layman’s take points to an Inverter issue in the IPM. Intelligent Power Module having a vo…

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ODI 11723385

On at least 4 occasions when the EV battery becomes depleted while driving at highway speeds and the car is switching to gas, the engine completely loses all power. This has lasted from 10-30 seconds. The dealership said a small battery needed to be replaced, and replaced that, but this recurred within a month of replacement.

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 27 reports

2022: 7 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022567
2023112
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022701
2023600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentUnknown Or OtherAir BagsFuel/Propulsion SystemPower TrainBack Over Prevention: Rearview System BrakingBack Over Prevention: WarningsElectrical SystemEngine
Unknown Or Other—0000000
Air Bags0—000000
Fuel/Propulsion System00—000
1
ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

Look up ODI 11374200 at NHTSA ↗

0
Power Train000—0000
Back Over Prevention: Rearview System Braking0000—
1
ODI 11425944

From the first week of ownership sensors would alarm that they needed cleaning but they were clean. Parking assist sensors also malfunctioning. Also saw Intelligent Clearance Sonar error messages and warnings. Alarm tended to go off in wet weather. Brought to dealership many times and problem occurred infrequently that no problem was ever found. For two years I was plagued by alarms of sensor malfunction. I worried the sensors would fail to detect cars and objects in front of, behind or on the side of the car. That would be a serious failure an…

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00
Back Over Prevention: Warnings0000
1
ODI 11425944

From the first week of ownership sensors would alarm that they needed cleaning but they were clean. Parking assist sensors also malfunctioning. Also saw Intelligent Clearance Sonar error messages and warnings. Alarm tended to go off in wet weather. Brought to dealership many times and problem occurred infrequently that no problem was ever found. For two years I was plagued by alarms of sensor malfunction. I worried the sensors would fail to detect cars and objects in front of, behind or on the side of the car. That would be a serious failure an…

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—00
Electrical System00
1
ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

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000—0
Engine0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

5 mentions · 31.3% of complaints

Median mileage: 18,750 mi (4 usable records).

ODI 11307431 · 22,500 mi

AFTER STARTING FROM A STOP AFTER THE TRAFFIC LIGHT TURNED GREEN, THE CAR IN FRONT OF ME PULLED AHEAD AS THEY ACCELERATED FASTER THAN ME. WHEN THE CAR IN FRONT OF ME WAS ABOUT 50 YARDS IN FRONT OF ME, AND I HAD REACHED ABOUT 25 MILES PER HOUR THE CAR'S COLLISION AVOIDANCE SYSTEM ENGAGED AND SLAMMED ON THE BRAKES AND BROUGHT ME TO A FULL STOP. THE CAR IN FRONT OF ME HAD NOT APPLIED THEIR BRAKES OR SLOWED AT ALL, AND THERE WERE NO VISIBLE OBSTACLES. MY CAR STOPPED SO SUDDENLY THAT I THOUGHT I HAD BEEN HIT FROM THE REAR AT HIGH SPEED UNTIL THE RED …

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ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

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ODI 11384074 · 20 mi

AFTER THE HYBRID BATTERY IS DISCHARGED, AND THE GAS ENGINE KICKS IN, THE VEHICLE LOSES POWER FOR APPROXIMATELY 5-10 SECONDS ON THE FREEWAY. THIS HAS HAPPENED FOUR TIMES, AT APPROXIMATELY 7 AM, ON DECEMBER 1, 10, 14 AND 15. ON ALL OCCASIONS, THE TEMPERATURE WAS BETWEEN 40-45 DEGREES FAHRENHEIT, AND AT HIGHWAY SPEEDS. THE CRUISE CONTROL WAS NOT IN USE. NO WARNING LIGHTS CAME ON. I CALLED THE TOYOTA DEALER ON DECEMBER 1 AND THE SERVICE ADVISER SAID THAT SINCE NO WARNING LIGHTS CAME ON, HE COULD NOT DETERMINE THE PROBLEM. I HAVE A PHOTO SHOWING MY…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

2 mentions · 12.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11517150

Take foot of break, car accelerates under power. Sooner or later, this is going to result in killing a pedestrian. The question has been for the last year, is this a behavior that can be gotten used to. The answer is definitely NO! This resulted in a near collision with a pedestrian today. Toyota believes the behavior is intentional and will not confirm the safety issue. Farmers Insurance is willing to believe the issue exists without inspection but has no idea what to do. You have a problem on your hands. Biden is trying to transition almos…

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ODI 11722132

There has been at least 4 times that the vehicle was not responsive to acceleration (stalled for a few seconds) then picked back up. Problem has been intermittent. There is no dash indication of an issue. Because concern is intermittent I haven’t taken vehicle in. There is NO CHECK ENGINE light on. My wife experienced it once, I’ve experienced it 3 times. Once going up steep hill, once on a steady incline and the other 2 times at 50 mph on the highway. My layman’s take points to an Inverter issue in the IPM. Intelligent Power Module having a vo…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

1 mentions · 6.3% of complaints

Median mileage: 40,063 mi (1 usable records).

ODI 11487667 · 40,063 mi

The contact owns a 2018 Toyota Prius. The contact stated while driving approximately 5 MPH and in heavy traffic, the contact depressed the brake pedal for traffic but the brakes failed. The contact stated no warning light was illuminated. The contact crashed into the rear end of a truck. The damage was very light due to the low speed. The top of the hood at the front was scratched and the grill also sustained minor scratches. The contact continued on the road. The contact had taken the vehicle to a local dealer, who contacted a manufacturer rep…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

1 mentions · 6.3% of complaints

Median mileage: 15,000 mi (1 usable records).

ODI 11374200 · 15,000 mi

'HYBRID SYSTEM FAILURE' APPEARED ON DASH DISPLAY DURING A LONG (120 MILE) DRIVE AT HIGHWAY SPEED ON SEPTEMBER 24. AFTER DRIVING ABOUT 40 MILES FURTHER, THE 'CHECK ENGINE LIGHT' CAME ON AND THE DISPLAY SAID TO PULL OVER IMMEDIATELY. AS I PULLED OFF THE FREEWAY, MESSAGES TOLD ME THE POWER STEERING AND POWER BRAKES WERE SHUTTING OFF AND LEFT ME IN FEAR THE CAR WOULD DIE ON THE FREEWAY RAMP BEFORE I COULD PULL OVER. TOWED CAR TO DEALER WHO FIXED A LOOSE CABLE. THIS WEEK (11/10) THE DISPLAY SHOWED THE SAME MESSAGE. THIS IS NOW A RECURRING PROBLEM W…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b