2023 Audi A5: complaints, problems and recalls

THIS VEHICLE HAD A RECALL, AND A NEW ENGINE WAS PUT INTO IT AND EVER SINCE THE NEW ENGINE WAS PUT IN, THE VEHICLE HAS HAD NUMEROUS PROBLEMS AND ELECTRICAL FAILURES. NOW THE NEW ENGINE, WITH LESS THAN 50K IS BURNING OIL AND NO ONE CAN TELL ME WHY. THIS IS BY FAR THE WORST VEHICLE I HAVE EVER OWNED. THE MINUTE THE CAR WAS PURCHASED OFF OF THE LEASE, I FEEL LIKE THE CAR HAS JUST FALLEN APART.

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I HAVE JUST BECOME AWARE, ON MY OWN ACCORD, THAT THE USED 2013 AUDI A5 I PURCHASED HAS A SAFETY RECALL ISSUED OCTOBER OF THIS YEAR. I NEED TO BE ADVISED ON WHAT COURSE OF ACTION NEEDS TO BE TAKEN FROM THIS POINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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I RECEIVED A BLUETOOTH CELL PHONE CALL WHILE BACKING UP IN REVERSE, AND THE BACKUP CAMERA TV SCREEN TO MY SURPRISE WAS OVERRIDDEN BY THE PHONE CALL SCREEN, LOSING MY BACKUP VIEW.

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Car went into limp mode and check engine light came on.

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Start stop system failure Warning displayed Check engine light Car hesitates IF the start stop happens to decide to function At times it won’t work at all

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The contact owns a 2019 Audi A5. The contact stated while starting the vehicle and shifting into reverse(R), the message "SOS System Deactivated" was displayed, and the rearview camera became inoperable. The contact shifted to park(P) and shifted back to reverse(R); however, the failure persisted. The contact stated upon restarting the vehicle and shifting to reverse(R), the rearview camera became operable, but the message "SOS System Deactivated" was displayed. Additionally, the contact stated that while his wife was at a complete stop two wee…

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Where I am currently living, speed is measured on the roads in km/h. My vehicle allows the speedometer digital display screen (Audi virtual cockpit) to be switched to display MPH or km/h. When working correctly, the speedometer should display the speed with digits and an analog simulation. The display works perfectly when in MPH, however when switching to km/h the analog simulation properly shows km/h, but the digital reading will switch to km/h for a split second but then immediately reverts back to MPH. This defect was confirmed by 2 Audi ser…

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The contact owns a 2021 Audi Q5. The contact stated that while driving at 5 MPH, after shifting from reverse to drive the vehicle lost all power. The contact stated that various warning lights were illuminated during the failure. The vehicle was unable to restart. The vehicle was towed to the dealer where the failure was diagnosed as the gateway under the rear seat was wet. The gateway and battery needed replacement. The vehicle was repaired. The manufacturer was notified of the failure by the dealer. The contact stated that the water damage wa…

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After fueling, MPG was 370 and dropped to 325 within one minute. Same night, vehicle began to jerk back and forth and cluster stated "Drive system: malfunction! Please contact Service." Took to dealership next morning and service stated fuel pump codes popped up. The vehicle is just leased and only has 1,000 miles.

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13 Jun 25 2100 hrs - Auto went thru multiple of errors and transmission would not go into gear, electric door locks released all emergency pull handles and car was not able to move. Called Audi Emergency Service. Tried to get out of vehicle and door could not be opened from inside the vehicle. I had friend come and get me out of vehicle by me pushing on the inside and her pulling the emergency pull. DANGEROUS! Emergency Service could not come to tow vehicle for three days because of being on an Air Force base and no tow companies that Aud…

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AUDI ALONG WITH VOLKSWAGEN, EQUIPPED WITH THE 2.0L ENGINE HAS ONE OF THE HIGHEST WATET PUMP FAILURE RATE. I HAVE CONDUCTED SOME RESEARCH AND THERE IS NUMEROUS ACCOUNTS IN BLOGS/VLOGS AND YOUTUBE OF INDIVIDUALS GIVING PERSONAL STATEMENT ON THEIR "WATER PUMP" MISFORTUNE. I PERSONALLY OWN A AUDI A5 WITH 54,000 MILES AND I'M JUST ONE OF THOUSANDS OF STATISTICS THAT HAVE GONE THROUGH THE "WATER PUMP" TRAUMA. I HAVE CROSSED REFERENCED SEVERAL RECALL WEBSITES AND ACCORDING TO AUDI AND VOLKSWAGEN RECALLS TOWARDS THESE PUMPS HAVE NEVER BEEN ISSUED. NOW …

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TL* THE CONTACT OWNED A 2013 AUDI A5. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. A YEAR LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE THAT, DUE TO THEM BEING REIMBURSED BY THE INSURANCE COMPANY, AUDI ABSOLVED THEMSELVES OF…

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CHECK ENGINE LIGHT CAME ON WHILE ON THE HIGHWAY, TRANSMISSION WOULD NOT AUTOMATICALLY SHIFT UP BEYOND 6TH GEAR (8 SPEED TRANSMISSION) AT HIGHWAY SPEEDS. TRANSMISSION COULD BE SHIFTED MANUALLY INTO 7TH AND 8TH GEARS, BUT ENGINE WAS LUGGING ON LEVEL HIGHWAY AT 60MPH. AUDI SERVICE CENTER STATES THE HYDRAULIC TIMING CHAIN TENSIONER HAS FAILED, CAUSING ENGINE TIMING ISSUES THAT COULD RESULT IN CATASTROPHIC FAILURE IF DRIVEN FURTHER. THE CAR HAS APPROXIMATELY 87K MILES ON IT AND HAS BEEN METICULOUSLY MAINTAINED SINCE PURCHASED NEW. THERE ARE NUME…

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After purchasing the vehicle on 8/2/25, I discovered it had outstanding safety recalls that were neither addressed nor disclosed by the dealership at the time of sale. I have since taken steps to fix these safety issues, but the dealer’s failure to inform me or resolve the recalls before the sale put me at unnecessary risk. I urge the NHTSA to review the dealership’s records from 8/2/25 to hold them accountable for selling a vehicle with unresolved safety defects that compromised my safety. It is not allowing me to add case card with report, o…

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TL* THE CONTACT OWNS A 2016 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CONTACT A LOCAL DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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VEHICAL SPEEDS FORWARD WHEN TURNING WHEN STEPPING ON BRAKES.

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Car began bucking at low speeds. I parked car and when I turned on ignition next day, dashboard warning indicated "Transmission malfunction" and warned me not to drive car. I had it towed to dealer. Diagnosis was that it was a gearbox malfunction that according to dealer was occurring more and more frequently, so much so that Audi had issued a "Technical Service Bulletin." My car which is less than 5 years old and has 65,000 miles required $3,600 worth of repairs for this issue. If this is major engine problem occurring with increasing frequenc…

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After fueling, MPG was 370 and dropped to 325 within one minute. Same night, vehicle began to jerk back and forth and cluster stated "Drive system: malfunction! Please contact Service." Took to dealership next morning and service stated fuel pump codes popped up. The vehicle is just leased and only has 1,000 miles.

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The contact owns a 2025 Audi A5. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly decelerated without warning to approximately 20 MPH. The contact activated the hazard lights and safely maneuvered the vehicle onto the shoulder of the roadway. The vehicle remained stopped for approximately five minutes before restarting the vehicle. After restarting the vehicle, the vehicle operated normally, and the contact was able to drive to the residence. The contact notified a dealer of the failure, and the vehicle was to…

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FACTORY INSTALLED CONVERTIBLE TOP HAS COME LOOSE FROM THE BACK GLASS WINDOW (GLUE SEPARATED) CAUSING A SAFETY CONCERN WHILE DRIVING. COULD BECOME A PROJECTILE.

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THE SUNROOF EXPLODED. I WAS DRIVING AND HEARD A LOUD NOISE. I LOOK AROUND BECAUSE IT SOUNDED LIKE A TIRE BLOWOUT. I CONTINUED TO DRIVE, AND ONCE I REACHED MY DESTINATION, STOPPED AND OPENED THE DOOR TO EXIT THE VEHICLE, I HEARD A LOUD POP LIKE A GUN SHOT. IMMEDIATELY GLASS FLEW EVERYWHERE. I WAS LOCATED IN THE PARKING LOT OF PICADILLY RESTAURANT WHEN THE EXPLOSION OCCURRED.

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2014 AUDI A5. CONSUMER WRITES IN REGARD TO SAFETY RECALL NO. 80C5, 19M1, 19N4 AND PARTS FOR THE REPAIRS ARE OUT OF STOCK. *AS *JS

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NHTSA RECALL # 18V229 - (AUDI RECALL 19N4) NO ACTION AVAILABLE AT THIS POINT NOR CLARIFICATION TO KEEP THE CAR OUTSIDE NOT IN GARAGE - IT'S A CONVERTIBLE, SO OUTSIDE STORAGE CAN DAMAGE TOP..

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Immediately after taking it home from a dealership, I noticed the MMI system wasn’t turning on. I figured it would fix itself, but it’s been 4 days and nothing has happened. The screen stays black when starting the car. When I reset the MMI by holding the volume knob for 10 seconds, it briefly turns on but shuts itself off right after.

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CAR WAS IN PARK WITH EMERGENCY BRAKE LIGHT ON. WHEELS TURNED TO THE RIGHT AND TIGHT TO THE CURB. SOMEHOW THE CAR ROLLED DOWN HILL AND STRUCK A TREE. THE VEHICLE WAS TOTALED. THE POLICE TOOK PICTURES OF THE INTERIOR SHOWING BOTH THE IN PARK LIGHT AND THE EMERGENCY BRAKE LIGHT ON. THERE IS NO LOGICAL EXPLANATION.

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Rear backup camera displays black screen when engaging into reverse gear. This happens 95% of the time. Begun Occurring after 10k dealer service. Probably related to recall on 2022 models with same infotainment system.

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My vehicle was repaired pursuant to rearview/backup camera recall (22V742000). Unfortunately, the issue has again arisen and the backup camera alternates between a white screen, a black screen and a frozen screen.

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All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

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I am reporting a severe, systemic, and undiagnosed electrical defect that compromises vehicle safety and control. The manufacturer’s authorized repair facilities and corporate Technical Assistance Center (TAC) have explicitly documented that their factory test plans are "inconclusive" and they cannot isolate the root cause of the failures. The primary symptom is the catastrophic failure of the climate control/defrost system, which intermittently stops cooling and blows hot/ambient air. Dealerships have repeatedly replaced the physical AC head u…

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I have Autoimmune disorder and extreme inflammation. Simply Google Dissecting Cellulitis of the Scalp to truly understand how much i hate my glass or whatever material roof which after Ceramic Tinting limousine tint the roof my condition has worsen since I got this vehicle last November. I've always had Audis and I need help please!

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I WAS SENT A RECALL NOTICE FOR DEFECTIVE AIRBAGS. I LIVE ON NANTUCKET ISLAND AND THERE ARE NOT AUDI DEALERSHIPS HERE. I HAVE TO PUT MY CAR ON A FERRY IN ORDER TO GET THE AIRBAG PROBLEM CORRECTED. THE COST WAS 160 DOLLARS AND AUDI SHOULD BE RESPONSIBLE FOR THAT AS IT IS IMPOSSIBLE FOR ME TO HAVE THE CAR SERVICED WITH OUT GETTING TO AN AUTHORIZED DEALER. THIS IS A SAFETY ISSUE. *TR

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WITH THE FRONT PASSANGER SEAT OCCUPIED BY AN ADULT, DISPLAY ON THE DASH RANDAMLY DIPLAYS "PASSANGER AIRBAG OFF" THEN DISPLAYS "PASSANGER AIRBAG ON". DISPLAY SWITCHES BETWEEN THE TWO. THIS HAPPENS WHEN THE CAR IS IN MOTION ON A HIGHWAY OR CITY ROAD DRIVING.

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The contact owns a 2019 Audi A5. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

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My brother lost control from the tires being worn unevenly wich caused him to lose traction. The airbags in the car on the passenger side where the steel pole made contact, failed to deploy. The seatbelt was defective because he was seatbelted and the belt broke.

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The passenger side air bag indicator constantly turns off and on in my Audi no matter if there is or is not a passenger in the seat. I took my vehicle to an authorized Audi service center to have the issue checked and they determined the issue to be a failed pods mat based on the error code returned. Upon researching, I’ve discovered that this issue was a safety recall issue with Audi A5 Sportback vehicles in 2020. My vehicle was manufactured during the time of this particular recall and the issue appears to be indicative of this recall. The re…

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I have had multiple issues with this vehicle. After having it for a few months while on a road trip the car begin high pitched beeping and several warning lights displayed with messages stating Audi pre sense malfunction: contact customer service/ AES/AEB unavailable. Safety System: malfunction: See Owners Manual. Drive System malfunction. Three warning lamps illuminated as well. I wasn’t sure what was happening and pulled over at the next exit, called my husband. After turning off the vehicle the lights remained illuminated and the warning lam…

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AT 1500 MILES I DEVELOPED A NOTCHY FEELING IN MY STEERING WHEEL AT THE 12 O'CLOCK POSITION. THIS NOTCHY FEEL CREATES A NEED FOR CONSTANT CORRECTION JUST TO KEEP THE VEHICLE TRAVELING IN A STRAIGHT PATH. I BELIEVE THIS IS THE RESULT OF THE NEW ELECTROMECHANICAL STEERING THAT AUDI IMPLEMENTED IN 2013 MODELS. THIS PROBLEM IS IMPACTING MANY DRIVERS ACROSS ALL MODEL LINES AND I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I WILL ALSO NOTE THAT THIS IS AN INTERMITTENT ISSUE THAT IS NOT PREVALENT EACH DAY, HOWEVER MY ABILITY TO KEE…

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WHEN TURNING, THE STEERING FEELS STIFF AND OCCURS EVEN WHEN VEHICLE IS STATIONARY

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Electromechanical steering rack has gone out. Had this completely failed while driving myself and others could be put in serious harm of a collision or crash. There are many online complaints and issues with the audi steering racks. No other warnings then it just went out at the same time it tells you stop driving.

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CLICKING AND VIBRATION IN STEERING COLUMN, ESPECIALLY AT LOW SPEEDS

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I was driving when the rear of my car began vibrating, then fishtailing and I lost control and hit a curb resulting in mostly forward damage. In reviewing the Preliminary Estimate from the auto-shop and insurance adjuster, there was quite a bit of damage to the Rear Suspension including a broken Trailing arm lock nut, washer, and bolt, as well as the Protector lining, lower control arm, its lock nut and the control arm mount bolt. The broken rear axle components caused me to lose control of my vehicle resulting in forward impact with a curb. My…

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Steering malfunction indicator light illuminated and I experienced a total loss of power steering. Brought car to Dealer Service Center. Was informed that the problem is related to a known software issue and that an update to the software is expected sometime toward the end of Q4 2024. In the interim, DTC's have been set to passive and the steering malfunction indicator light has been deactivated.

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TL* THE CONTACT STATED THAT HIS SON OWNS A 2013 AUDI A5. THE CONTACT STATED WHILE VEHICLE WAS PARKED AND NOT RUNNING, IT CRASHED INTO A FENCE WITHOUT WARNING ON PRIVATE PROPERTY. THERE WERE NO FIRE, REPORTED INJURIES OR POLICE REPORT FILED. THE CONTACT WAS CONCERNED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

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TL* THE CONTACT OWNS A 2016 AUDI A5. WHILE THE CONTACT WAS MAKING A THREE POINT TURN WITH THE SHIFTER IN THE REVERSE POSITION, THE VEHICLE ABRUPTLY ACCELERATED FORWARD AND MOVED APPROXIMATELY 3 TO 5 FEET WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO INDICATED THAT THE VEHICLE LOST POWER AND WOULD NOT PROPERLY ACCELERATE ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. AUDI OF EATONTOWN (95 NJ-36, EATONTOWN, NJ) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

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I am writing to formally bring to your attention a potential violation of federal vehicle safety reporting requirements by Audi regarding an Electronic Control Unit (ECU)/Comfort Control Module failure in my 2018 Audi A5. As the original owner of this vehicle, I experienced a critical ECU failure approximately 2yrs after purchase (Sept 2017), which I believe qualifies as a major safety defect under 49 CFR 573.6-577.7. According to federal regulations, manufacturers are required to report such safety defects to the NHTSA within five (5) days of…

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What component or system failed or malfunctioned, and is it available for inspection upon request? TRANSMISSION - GEAR SHIFT How was your safety or the safety of others put at risk? THE CAR STOPPED SHIFTING GEARS AND WE WHEN THE CAR INSTRUCTED US TO PULL OVER IMMEDIATELY IT WASN'T A SAFE PLACE TO STOP THE CAR. Has the problem been reproduced or confirmed by a dealer or independent service center? SO FAR AUDI NOR THE DEALERSHIP HAVE BEEN ABLE TO RECTIFY THE PROBLEM. ONLY THAT THEY SEE PIECES OF METAL IN THE TRANSMISSION LINE. Has the vehicle or …

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The clutch does not engage properly and the vehicle makes a grinding noise when starting to move and while making right and left turns.

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The contact owns a 2024 Audi A5. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with an unknown warning light illuminated. The vehicle was towed to the dealer, and the parking brake actuator was replaced; however, the failure persisted. Additionally, the brake pedal was loose while depressed. The vehicle was towed back to the dealer, where the parking lock solenoid (N486) was replaced; however, the dealer was unable to duplicate the loose brake pedal failure. No additional repair was performed. The …

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I PURCHASED MY VEHICLE IN ORLANDO, FL BACK IN APRIL AND DURING THE TEST DRIVE IT WAS DISCUSSED WITH THE SELLER NOISES IN REFERENCE TO THE PANORAMIC SUNROOF. I LIVE IN TAMPA, FL AND WAS INFORMED BY THE AUDI SOUTH/ORLANDO DEALERSHIP I COULD MAKE AN APPOINTMENT WITH A DEALER LOCALLY TO FIX THE ISSUE. I MADE AN APPOINTMENT AND WAS INFORMED THE GLASS WAS REPLACED AND THE SUN SHADE, HOWEVER THE TRACKING FOR THE SUN SHADE WAS NOT. I HAVE CONTACTED GUEST RELATIONS AT THE CORPORATE OFFICE FOR AUTONATION WHO HAS INVOLVED THE GENERAL MANAGERS OF BOTH TA…

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On August 3, 2025, my wife and I came home from dinner and I couldn’t get out of the driver’s side door. I took it to Naples Audi where I bought the car and delt with its Assistant Service Manager and Service Advisor. Audi estimated the repair to be over $1,300. I called Audi USA Regional Customer Service and Mike B opened a Case 06968056 for me. He got back to me today, August 7, and said Audi Corporate and Naples Audi will still make me pay $800 to do the repair. I'm submitting this claim because an inoperable door handle is a huge sa…

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WHILE DRIVING ON A STRAIGHT, FLAT SECTION OF I-95 IN FLORIDA AT 70MPH, MY 2 YEAR OLD 2018 AUDI A5 CABRIO'S DRIVER'S SIDE SUN VISOR SUDDENLY BROKE OFF AT ITS BASE AND LANDED WITH FORCE ON MY STEERING WHEEL. I'D MOVED THE VISOR INTO THE UP POSITION, FLUSH WITH THE FRAME, AND IN DOING SO, THE VISOR BROKE OFF AT THE BASE. I HAD NOT, NOR HAD I EVER, MOVED THE VISOR WITH A LOT OF FORCE. EVEN WHEN THE CAR WAS NEW, THE VISOR HAD ALWAYS BEEN TOO TIGHT, TOO SHORT, AND DIFFICULT TO MOVE. THE RESULTANT DISTRACTION OF A HEAVY VISOR DROPPING ONTO MY STEERING…

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WATER IS COLLECTING IN THE REAR PASSENGER DOOR WELL OR THE DOOR SILL. WATER SLOSHING IS HEARD WHEN BRAKING OR ACCELERATING FROM STOP. PROBLEM IS MORE SEVERE AFTER RAINS OR CAR WASHES.

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I am writing to formally report a serious and ongoing issue with my 2022 Audi A5 involving multiple component failures. Most recently, both front windows suddenly stopped functioning and would not roll up, leaving my vehicle fully exposed. As a result, my car was subjected to rain, causing water intrusion and damage to the interior of the vehicle. This issue is especially concerning given my prior history with this vehicle. Since purchasing the car, the sunroof has already required repair twice within the past two years. Now, I am experiencing …

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Sunroof exploded driving down the road

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Center display that shows backup camera continuously reboots (approximately every 5 minutes). The reboot is distracting to driver and when it occurs the backup camera and parking warning sensors are lost.

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