Auto Recall Watch
U.S. public vehicle records

2020 Audi Q7: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

28 owner complaints analyzed

5 distinct recall campaigns

42,850 mi median reported failure mileage

Scope: 2020 model year. Data updated: . 6 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 9 of 28 complaints (32.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues828.6%
Braking behavior621.4%
Engine operation310.7%
Transmission and shifting13.6%
Steering behavior13.6%
Fuel system concerns13.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
9
Engine
7
Power Train
3
Unknown Or Other
3
Engine And Engine Cooling
2
Service Brakes
2
Electrical System:Alternator/Generator/Regulator
1
Engine And Engine Cooling:Cooling System:Pump
1
Component breakdown data
CategoryCount
Electrical System9
Engine7
Power Train3
Unknown Or Other3
Engine And Engine Cooling2
Service Brakes2
Electrical System:Alternator/Generator/Regulator1
Engine And Engine Cooling:Cooling System:Pump1

Electrical System: 9; Engine: 7; Power Train: 3; Unknown Or Other: 3; Engine And Engine Cooling: 2; Service Brakes: 2; Electrical System:Alternator/Generator/Regulator: 1; Engine And Engine Cooling:Cooling System:Pump: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
3
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9993
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 3; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 22 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
2
2021
1
2022
1
2023
4
2024
8
2025
4
2026
8
Complaints over time data
CategoryCount
20202
20211
20221
20234
20248
20254
20268

2020: 2; 2021: 1; 2022: 1; 2023: 4; 2024: 8; 2025: 4; 2026: 8

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 8 complaint narratives. Braking behavior appears in 6 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11326470 · 2020-05-29 (May 29, 2020)

TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI INDIANAPOLIS LOCATED AT 4610-B E 96TH ST, INDIANAPOLIS, IN 46240, WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, AND A CASE WAS…

Owner-reported narrative. 6,200 miles reported. Look up ODI 11326470 at NHTSA ↗

Owner report 11384175 · 2020-12-19 (December 19, 2020)

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

Owner-reported narrative. 15,700 miles reported. Look up ODI 11384175 at NHTSA ↗

Owner report 11400113 · 2021-03-10 (March 10, 2021)

WHEN DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE AUTOMATICALLY ADJUSTS THE SPEED TO THE SPEED LIMIT. ON OCCASION, WHEN DRIVING AT FREEWAY SPEEDS, IT WILL PICK UP THE SPEED LIMIT FROM A CROSS STREET (OVER OR UNDER PASS). THIS HAPPENED ON A RECENT TRIP WITH THE VEHICLE SET AT THE SPEED LIMIT OF 75, THEN SUDDENLY AND AUTOMATICALLY BRAKING BECAUSE IT DETECTED A 45 MPH CROSS STREET. WITH MOST TRAFFIC MOVING AT 75 MPH, THIS WAS EXTREMELY DANGEROUS TO SUDDENLY BRAKE FOR NO APPARENT REASON WITH PEOPLE RIGHT BEHIND US. WE CAN NO LONGER US OUR CR…

Owner-reported narrative. 3,000 miles reported. Look up ODI 11400113 at NHTSA ↗

Owner report 11497328 · 2022-12-13 (December 13, 2022)

While driving at high speeds on the Freeway with my wife and 2 children (ages 4 & 5), an alert on the dashboard said - Electric System Malfunction. Drove straight to the near by dealership and was told not to turn off the vehicle as it might not start. Service Advisor said we were lucky it didn't stop on the freeway as it has for others. He asked us to collect our belongings as the car was not drivable due to a known electrical system malfunction. He said this was a known issue as there were many others impacted with this same issue and have be…

Owner-reported narrative. Look up ODI 11497328 at NHTSA ↗

Owner report 11500134 · 2023-01-04 (January 4, 2023)

The contact owns a 2020 Audi Q7. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the contact was informed by local dealers that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Owner-reported narrative. Look up ODI 11500134 at NHTSA ↗

Owner report 11505771 · 2023-02-06 (February 6, 2023)

Received a yellow "electrical failure" warning while driving, instructing me to call Audi for service. Audi indicated that the car remained safe to drive, and offered a service appointment greater than one month later. Driving the car the next day, the electrical failure icon converted to red and a message said to pull over immediately. The car was able to make it to a local repair shop, with electrical systems failing one-by-one (starting with heating and progressing from there). On reaching the shop, the car was no longer driveable and ha…

Owner-reported narrative. Look up ODI 11505771 at NHTSA ↗

Owner report 11560590 · 2023-12-18 (December 18, 2023)

While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.

Owner-reported narrative. Look up ODI 11560590 at NHTSA ↗

Owner report 11561563 · 2023-12-22 (December 22, 2023)

Emergency battery light came on with a description of power malfunction. The light went from yellow to red then shortly stopped in the road while driving with complete power outage.

Owner-reported narrative. Look up ODI 11561563 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

20V658000 · Structure:Body:Roof And Pillars

Reported: 2020-10-27 (October 27, 2020)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

NHTSA campaign record ↗
21V078000 · Air Bags:Frontal | Air Bags: Air Bag/Restraint Control Module:Software

Reported: 2021-02-17 (February 17, 2021)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

NHTSA campaign record ↗
22V516000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2022-07-20 (July 20, 2022)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

NHTSA campaign record ↗
23V212000 · Forward Collision Avoidance: Sensing System: Camera

Reported: 2023-03-29 (March 29, 2023)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Consequence: An overheated heating element can increase the risk of a fire.

Remedy: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

NHTSA campaign record ↗
25V900000 · Back Over Prevention: Sensing System: Camera

Reported: 2025-12-19 (December 19, 2025)

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

28 unique complaints in this selection. Analysis snapshot: 2026-09-30.

21.4%Usable mileage6 / 28 records
100.0%Valid incident date28 / 28 records
100.0%Valid filing date28 / 28 records
100.0%Ordered incident and filing dates28 / 28 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
827.6%
ODI 11006007 · 50,420 mi

TL* THE CONTACT OWNS A 2012 AUDI AUDI Q7. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STARTED TO SHAKE. THE CONTACT PULLED OVER, OPENED THE HOOD, CHECKED THE DIPSTICK, AND NOTICED THAT THE OIL WAS LOW. THE CONTACT STATED THAT THE OIL BURNED FAST AND HE HAD TO ADD TWO EXTRA QUARTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNIVERSITY AUDI LYNNWOOD (17315 WA-99, LYNNWOOD, WA 98037, [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI…

Look up ODI 11006007 at NHTSA ↗

1125.6%
ODI 10760121

I AM DISHA AND I BOUGHT AN AUDI Q7 FOR RS. 94 LAKHS FROM BENGALURU, TWO YEARS AND FOUR MONTHS BACK. THE REASON WAS ITS SPEED AS I HAD TO TRAVEL TO DIFFERENT CITIES AND IT WAS A BUSINESS REQUIREMENT TOO. I BOUGHT TWO MORE AUDIS FOR MY BUSINESS OFFICIALS AND PURPOSE. BUT MY EXPERIENCE WITH AUDI IS VERY BAD. THE FIRST AUDI CAR OF MINE IS Q7 AND IT IS A LITTLE OVER TWO YEARS OLD. I HAVE SPENT RS. 45 LAKHS ON MY Q7 ALREADY FOR IT TO RUN EFFICIENTLY. CURRENTLY, I GAVE THE AUDI FOR SERVICE PURPOSES A MONTH AGO AND I HAVE STILL NOT GOT IT BACK IN SPITE…

Look up ODI 10760121 at NHTSA ↗

1022.2%
ODI 10567601 · 2,670 mi

CAR PERIODICALLY STALLS ON ACCELERATING FROM A STOP, EVEN THOUGH ENGINE IS UP TO NORMAL OPERATING TEMPERATURE. CAR WILL GET TO APPROX 10-15 MPH, THEN STALL, WITH A COMPLETE LOSS OF POWER. MUST PUSH GAS PEDAL ALL THE WAY TO THE FLOOR TO OVERCOME THE STALL, THEN THE CAR LEAPS FORWARD, SPINNING THE TIRES. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST FEW WEEKS. AM VERY CONCERNED WHENEVER I START UP AT AN INTERSECTION, AS I DON'T KNOW WHEN THIS SITUATION WILL OCCUR. I THINK THIS IS A SAFETY ISSUE WHICH SHOULD BE CORRECTED. *TR

Look up ODI 10567601 at NHTSA ↗

1227.3%
ODI 10735829 · 700 mi

AFTER BUYING MY NEW 2015 AUDI Q7 ON 9/27/14, I STARTED EXPERIENCING HESITATIONS WHEN PULLING OUT INTO TRAFFIC FROM DEAD STOPS. THE VERY FIRST TIME IT HAPPENED I WAS IN THE MEDIAN OF A 4-LANE HIGHWAY WAITING TO TURN LEFT INTO TRAFFIC. I PRESSED THE ACCELERATOR IT STARTED INTO THE LANE OF TRAFFIC THEN STOPPED. I SAT THERE FOR ABOUT 2-3 SECONDS BEFORE IT TOOK OFF. I EXPECTED TO GET HIT. IT WASN'T THE GAS NOR ME. I HAVE BEEN DRIVING FOR 38 YEARS AND DRIVEN OVER 20 VEHICLES AND HAVE NEVER EXPERIENCED THIS BEFORE. IT CONTINUES TO HAPPEN RANDOMLY AND …

Look up ODI 10735829 at NHTSA ↗

00.0%

No examples available for this selection.

6018.8%
ODI 11055347 · 30,000 mi

TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Look up ODI 11055347 at NHTSA ↗

3826.6%
ODI 11093960 · 11,000 mi

WHEN ATTEMPTING TO CROSSOVER A BUSY INTERSECTION, AND TRYING TO DETERMINE THE DISTANCE BETWEEN THE ONCOMING TRAFFIC AND MYSELF, THE 2018 AUDI Q7, HAS A HESITATION BEFORE THE VEHICLE STARTS IT ACCELERATION. I HAVE HAD TWO OCCASIONS WHERE THE VEHICLE JUST WOULD START A SLOW ACCELERATION BUT WOULD HESITATE BEFORE ENGAGING AT ITS HIGHER ACCELERATION. THIS CAUSING THE ONCOMING VEHICLES NEARLY HITTING MY VEHICLE. I HAVE TAKEN THIS TO THE LOCAL AUDI DEALERSHIP AND SAID THAT IS NORMAL. I VALIDATED THE OPERATION, WHEN THEY LET ME TEST A NEW AUDI Q7,…

Look up ODI 11093960 at NHTSA ↗

69.7%
ODI 11241727 · 423 mi

I WAS GOING APPROXIMATELY 55 MILES PER HOUR IN THE CENTER LANE ON THE INTERSTATE. SHORTLY AFTER SHIFTING THE CAR INTO SPORT MODE, THE VEHICIE HAD SEQUENTIAL MALFUNCTION NOTIFICATIONS APPEAR ON MY SCREEN. THE SPECIFIC ORDER IS DIFFICULT TO REMEMBER DUE TO THE RAPIDNESS OF THE WHOLE SITUATION. THE MALFUNCTIONS APPEARING ON THE SCREEN OVER THE STEERING WHEEL WERE: TRACTION CONTROL MALFUNCTION, TPMS (TIRE PRESSURE MONITORING SYSTEM MALFUNCTION, PARKING BRAKE MALFUNCTION, AUTOMATIC START/STOP SYSTEM: MALFUNCTION, START/STOP SYSTEM: MALFUNCTION, AND …

Look up ODI 11241727 at NHTSA ↗

725.0%
ODI 11609572

Turbo charger failure at approximately 30,000 miles

Look up ODI 11609572 at NHTSA ↗

1925.7%
ODI 11482522

I pulled out of the gym after using my key FOB to unlock and start vehicle. Got a warning asking if Key was in the car, it was, and warning went away. A 1/4 mile later, while the car was in drive and idle at a red light, the car completely shut/locked down and alarm started blaring saying there was no key. The key was in the car (it had just unlocked and started the car less than 4 minutes earlier). The car defaults to ON of an auto/on function (gas saving feature?), and I believe that becuase the car was waiting at the light, prompted the …

Look up ODI 11482522 at NHTSA ↗

945.0%
ODI 11476273

2022 AUDI Q7. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THE VEHICLE EXPERIENCED MULTIPLE DIFFERENT ISSUES. THE VEHICLE WOULD LUNGE FORWARD WHILE THE BRAKE WAS DEPRESSED. WHILE DRIVING SLOWLY AND MAKING LEFT TURNS THE VEHICLE WOULD ACCELERATE TO AN UNSAFE SPEED. ON A FEW OCCASIONS, WHILE STOPPED AT A LIGHT, THE VEHICLE WOULD ROLL BACKWARDS SEVERAL FEET. WHILE DRIVING, THE VEHICLE WOULD MAKE ABRUPT STOPS, CAUSING THE SEAT BELTS TO RESTRAIN THE OCCUPANTS. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS OPERATIN…

Look up ODI 11476273 at NHTSA ↗

212.5%
ODI 11566661

Vehicle displayed a “malfunction” warning followed by a notification the engine RPM would be limited to 1,200 and decelerated rapidly to 1,200 rpm and would not go past it. Vehicle would only drive at about 11-13 mph afterwards. Incident occurred on a downhill 5 minutes after starting driving in the morning. If this had happened on a highway at high speeds it could have been a very dangerous situation

Look up ODI 11566661 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11753503

Took my Aui Q7 in to AUDI of [XXX], on XXX for a very rough idle and surging at lights from the automatic oof/on system and the 10,000 initial service ( 8000 Mile) I was surprized when the service rep mentioned that it could be a broken motor mount as i thought it was more of a idle adjustment. They did find the driver side mount was broken and replaced it under warranty. Received the car back on the 9th, but the car was again idling very roughly, took it back immediatley. they replaced the second motor mount, under warranty. I asked why the…

Look up ODI 11753503 at NHTSA ↗

Electrical System
13.4%
ODI 11301540 · 72,164 mi

MAIN PULLEY OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER I WAS LUCKY THAT JUST MADE IT THE TURN AND I WAS ON STRAIGHT PAT AND LOW SPEED TO STOP SAFELY.

Look up ODI 11301540 at NHTSA ↗

37.0%
ODI 11150057 · 74,000 mi

MULTIPLE WARNING LIGHTS COME ON AT THE SAME TIME INCLUDING TRANSMISSION, ENGINE, ABS, ESP, AIR BAG AND TPMS, WHILE THESE LIGHTS ARE ON VEHICLE HESITATES AND LOOSES COMPLETE POWER, THIS CONDITION HAPPENED IN THE MIDDLE OF THE HIGHWAY AND ALMOST CAUSED AN ACCIDENT, HAD TO TOW THE VAHICLE HOME AND EVENTUALLY TO MY LOCAL AUDI DEALERSHIP. I FOUND ON LINE TECHNICAL BULLETIN SB-10053894-9766 WHICH DESCRIBES THE EXACT SYMPTHOMS MY VEHICLE IS HAVING, I STROGLY BELIEVE THIS SHOULD BE A RECALL RATHER THEN A TSB

Look up ODI 11150057 at NHTSA ↗

715.6%
ODI 10558242 · 3,000 mi

I WAS TURNING LEFT ONTO A MAIN ROAD WHEN THE HATCHBACK SPONTANEOUSLY OPENED, I.E. THE CAR WAS MOVING AND THE DOOR TO THE BACK OF THE CAR OPENED ALL BY ITSELF. I HAVE SUBSEQUENTLY TESTED (IN AN EMPTY PARKING LOT) IF THE KEY FOB OR THE DOOR-RELEASE WILL OPERATE WHILE THE CAR IS IN MOTION (I.E. I TESTED TO SEE IF PERHAPS I HAS INADVERTENTLY TRIGGERED THE DOOR OPENING BUTTON)-- AND NEITHER WILL OPEN THE DOOR WHEN THE CAR IS MOVING. I HAVE CONTACTED AUDI AND THEIR FIRST RESPONSE WAS THAT I HAD PROBABLY ACCIDENTALLY HIT THE BUTTON, AND THEN T…

Look up ODI 10558242 at NHTSA ↗

24.5%
ODI 11024734

2 YEARS AGO, WHEN MY BABY WAS 2, MY CAR LOCKED ITSELF BEFORE I WENT TO THE FRONT TO START DRIVING (THE CAR WAS PARKED). AUDIS HAVE A FEATURE THAT KNOWS WHEN THE KEY IS INSIDE AND DOES NOT TO LOCK ITSELF. THIS FEATURE WORKS 99% OF THE TIME, BUT FOR ME, OUT OF THE 3 TIMES THAT IT FAILED IN THE 2 YEARS I'VE HAD IT, 2 TIMES THE CAR LOCKED MY BABIES INSIDE THE HOT CAR AUTOMATICALLY. THE SECOND TIME HAPPENED A FEW DAYS AGO WITH MY 1 1/2 YEAR OLD, LIKE LAST TIME, AT NOON WHEN THE CAR WAS OFF AND 100 DEGREES OUTSIDE. TWICE 911 HAD TO BE CALLED TO GET T…

Look up ODI 11024734 at NHTSA ↗

00.0%

No examples available for this selection.

5316.6%
ODI 11055347 · 30,000 mi

TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Look up ODI 11055347 at NHTSA ↗

1510.5%
ODI 11084005 · 2,600 mi

THE 2018 AUDI Q7 HAS BEEN IN FOR SERVICE THREE TIMES SINCE I LEASED THE CAR ON 9/11/2017. MY INITIAL INQUIRY RELATED TO TECHNOLOGY ISSUES WAS BACK ON DECEMBER 22, 2017 THAT WAS SHORTLY FOLLOWED UP BY A SERVICE APPOINTMENT. AFTER YOUR TEAM ASSESSED THE ISSUE AND ALLEGEDLY RESET THE SYSTEM, I CHECKED OUT OF THE SERVICE DEPARTMENT, ONLY TO EXPERIENCE THE SAME TECHNOLOGY ISSUE AS I WAS DRIVING OFF THE LOT. YOUR TEAM PROCEEDED TO CHECK THE VEHICLE BACK IN FOR FURTHER INVESTIGATION. ASIDE FROM CONTINUED REBOOTS OF THE AUDI COMPUTER SYSTEM OR MM…

Look up ODI 11084005 at NHTSA ↗

914.5%
ODI 11241727 · 423 mi

I WAS GOING APPROXIMATELY 55 MILES PER HOUR IN THE CENTER LANE ON THE INTERSTATE. SHORTLY AFTER SHIFTING THE CAR INTO SPORT MODE, THE VEHICIE HAD SEQUENTIAL MALFUNCTION NOTIFICATIONS APPEAR ON MY SCREEN. THE SPECIFIC ORDER IS DIFFICULT TO REMEMBER DUE TO THE RAPIDNESS OF THE WHOLE SITUATION. THE MALFUNCTIONS APPEARING ON THE SCREEN OVER THE STEERING WHEEL WERE: TRACTION CONTROL MALFUNCTION, TPMS (TIRE PRESSURE MONITORING SYSTEM MALFUNCTION, PARKING BRAKE MALFUNCTION, AUTOMATIC START/STOP SYSTEM: MALFUNCTION, START/STOP SYSTEM: MALFUNCTION, AND …

Look up ODI 11241727 at NHTSA ↗

932.1%
ODI 11384175 · 15,700 mi

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

Look up ODI 11384175 at NHTSA ↗

4358.1%
ODI 11433415

Upper dashboard display (MMI) loses power, upon reboot, audio volume comes on full power momentarily. This loud noise is both startling and distracting to the driver. The failure is sporadic and Audi has been unsuccessful in resolving the issue.

Look up ODI 11433415 at NHTSA ↗

420.0%
ODI 11537304

While parking the car, the gearshift got stuck in “Neutral” even though N was not pressed. I was not able to restart the car once I turned it off. Every time I pressed the start button, a warning would come on the screen “ please put the vehicle in Park. Risk of roll over”. When I pressed the park button, nothing would happen. I got out of the car, but it wouldn’t lock. Unable to start the car for over 2 hours. Finally had to get the car towed to Audi dealership. It’s only one year old SUV. No prior similar problems.

Look up ODI 11537304 at NHTSA ↗

212.5%
ODI 11646157

Sensors go off that I will hit something when not there Remote batteries have dies three times in two years Car won't start Bluetooth doesn't connect Trunk liftgate doesn't work Volume turns off.

Look up ODI 11646157 at NHTSA ↗

00.0%

No examples available for this selection.

425.0%
ODI 11689234

The contact owns a 2025 Audi Q7. The contact stated that the Lane Departure: Lane Keep Assist unintendedly engaged. While driving 40-70 MPH and attempting to switch lanes, the vehicle jerked abnormally. The contact stated that the Lane Departure: Lane Keep Assist was turned off. The Lane Departure: Lane Keep Assist warning light was illuminated. The vehicle was taken back to the local dealer on two occasions, and the contact was informed that the vehicle was operating as designed. The system was reset, but the failure recurred. The manufacturer…

Look up ODI 11689234 at NHTSA ↗

00.0%

No examples available for this selection.

Exterior Lighting
13.4%
ODI 11397065 · 132,000 mi

HELLO! I HAVE AN 2012 AUDI Q7 AND MY AIRBAGS NEVER DEPLOYED AT 50 MPH IMPACT. IT'S A TOTAL LOSS. DO I HAVE GROUNDS FOR A LAWSUIT?

Look up ODI 11397065 at NHTSA ↗

12.3%
ODI 10617732 · 15 mi

WHEN THE VEHICLE IS TRAVELING BETWEEN APPROXIMATELY 70-72 MPH AND THE BRAKES ARE APPLIED, THE HEAD LIGHTS WILL FLICKER OR BOUNCE. THIS DISTRACTS THE DRIVER AND OTHER DRIVERS ON THE ROAD. *TR

Look up ODI 10617732 at NHTSA ↗

12.2%
ODI 10660256

THIS A COMPLAINT ABOUT OVER BRIGHT HEADLIGHTS. WHEN CERTAIN AUTOS ARE PASSING ME WITH ONCOMING TRAFFIC I FIND CERTAIN HEADLAMPS TO BE ACTUALLY DANGEROUSLY BRIGHT AND ANGLED DIRECTLY AT MY HEIGHT ( I AM 5"10") IN MY MAZDA 6 STATION WAGON (2005). MY AUTO IS OF STANDARD HEIGHT YET THE HEADLAMPS ON THE AUDI, BMW AND OTHER SUVS ARE NOT ANGLED DOWN AND BLIND ME AT NIGHT. WHEN THEY COME UP BEHIND ME , THEY ARE OVERBRIGHT IN MY REAR VIEW MIRROR, AND ESPECIALLY IN THE DRIVERS OUTSIDE MIRROR (WHICH I CAN'T CHANGE TO NIGHT MODE). MANY MANY PEOPLE I H…

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24.5%
ODI 11076319 · 125 mi

BOTH FRONT HEADLIGHTS HAVE EXTENSIVE CRACKS ON THEM. THIS IS A BRAND-NEW 2015 AUDI Q7 TDI PREMIUM PLUS (HELD AT DEALERSHIP FROM SALE BY EPA ORDER DUE TO EMISSION ISSUES). THE HEADLIGHTS SCATTER LIGHT, AND THE MICRO CRACKS ARE IN HE HUNDREDS ALL OVER BOTH FRONT HEADLIGHT LENSES. AWAITING ACTION BY AUDI DEALER.

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00.0%

No examples available for this selection.

13241.4%
ODI 11365523 · 63,630 mi

FRONT RIGHT SIDE MARKER IS DEFECTIVE. THERE SEEMS TO BE A RECALL FOR THIS EXACT ISSUE FOR MY EXACT MAKE AND MODEL BUT AUDI SAYS THE RECALL HAS ALREADY BEEN DONE. I'M THE 2ND OWNER SO I DON'T KNOW.

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2114.7%
ODI 11580217

Warning light comes on stating front left side marker light is not working. However, light is on. Warning continues to come and ding non-stop despite the light working correctly. Searching the internet shows that this has happened to thousands of people. Audi is trying to charge over $5K for a known defect. Dangerous to have these lights not connected properly to the car's system.

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34.8%
ODI 11627197

I am filing a complaint and request for a recall on 2019 Audi Q7's side marker light. This is 2019 Model Audi Q7.It has about 60K miles. I start getting a warning message pops up frequently saying "Right front side marker light faulty See owner's manual". Searching online it appears many user with same model years facing the same problem, but could be on the left side. Some say dealer will not cover the repair even with extended warranty. Repair cost ranges from $3000 to $5000. The part is around $30. Due to this What people would normally do…

Look up ODI 11627197 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

16.3%
ODI 11619496

Matrix adaptive headlights are not working. Night driving with increased adoption of LED headlights become challenging due to high glare level and associated temporary vision sensitivity reduction, I was hoping that matrix adaptive headlights will improve this (especially in states like Michigan where extra side light appreciates due to high amount of deers) but they are not working. Also, It puts some pedestrians under extra danger since they could not been seen in low light conditions (there’s a lack of external lighting poles)

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00.0%

No examples available for this selection.

Fuel/Propulsion System
1137.9%
ODI 10872929 · 60,000 mi

PULLING OUT MAKING A LEFT TURN FROM A STOP, VEHICLE SUDDENLY HESITATED, POWER TO ENGINE WAS INTERMITTENT AND JERKY, AND ACCELERATION WAS POOR TO NONE. MANY WARNING LIGHTS CAME ON (STABILITY, TIRE PRESSURE, ANTI-LOCK, ETC.). STEERING WHEEL WAS ALSO SHAKING SLIGHTLY (POWER STEERING MOTOR?). CONDITION CONTINUED FOR ABOUT A MILE WHILE VEHICLE PROCEEDED TO HOME. TURNING VEHICLE OFF AND ON RESOLVED THE PROBLEM. ON INITIAL CALL TO DEALERSHIP I WAS TOLD "THEY DO THAT SOMETIMES; YOU NEED TO TURN OFF/ON TO REBOOT SYSTEM". AFTER TAKING FOR SERVICE F…

Look up ODI 10872929 at NHTSA ↗

1330.2%
ODI 10915946 · 55,000 mi

CAR STALLS AND HAS DIED WHILE DRIVING; TOOK TO DEAL FOR REPAIR THEY CLAIMED BAD FUEL AND EMPTIED AND CLEANED TANK. SAME ISSUE 2 MONTHS LATER AND NOW CAR HAS BEEN IN SHOP FOR OVER A MONTH THEY SAY COULD BE BAD FUEL AGAIN (IT'S DIESEL, I HAVE ONLY BOUGHT FUEL AT BP SINCE REPAIR) OR HIGH PRESSURE FUEL PUMP. CAR HAS $56K MILES.

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1124.4%
ODI 11172569 · 35,400 mi

I WAS DRIVING ON THE HIGHWAY AT 55-75 MILES PER HOUR. I SAW AN ORANGE INDICATOR LIGHT FOR THE 'GLOW PLUG SYSTEM' APPEAR, WITH NO PREVIOUS WARNING. I CONTINUED TO DRIVE FOR SEVERAL MINUTES, BUT FELT A LOSS OF POWER. THE ACCELERATOR WHEN DEPRESSED DID NOT RESPOND WITH POWER. I WAS IN THE LEFT LANE OF TRAFFIC WHICH SLOWED DOWN TO A STANDSTILL, BUT WHEN TRAFFIC PICKED UP, MY CAR STALLED AND STOPPED COMPLETELY. I TRIED TO RESTART THE ENGINE UNSUCCESSFULLY. I WAS STUCK IN THE LEFT LANE OF TRAFFIC AND BLOCKING ONCOMING TRAFFIC AT HIGH SPEEDS. IT WAS V…

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715.9%
ODI 10735829 · 700 mi

AFTER BUYING MY NEW 2015 AUDI Q7 ON 9/27/14, I STARTED EXPERIENCING HESITATIONS WHEN PULLING OUT INTO TRAFFIC FROM DEAD STOPS. THE VERY FIRST TIME IT HAPPENED I WAS IN THE MEDIAN OF A 4-LANE HIGHWAY WAITING TO TURN LEFT INTO TRAFFIC. I PRESSED THE ACCELERATOR IT STARTED INTO THE LANE OF TRAFFIC THEN STOPPED. I SAT THERE FOR ABOUT 2-3 SECONDS BEFORE IT TOOK OFF. I EXPECTED TO GET HIT. IT WASN'T THE GAS NOR ME. I HAVE BEEN DRIVING FOR 38 YEARS AND DRIVEN OVER 20 VEHICLES AND HAVE NEVER EXPERIENCED THIS BEFORE. IT CONTINUES TO HAPPEN RANDOMLY AND …

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00.0%

No examples available for this selection.

175.3%
ODI 10958434 · 4,200 mi

WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.

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64.2%
ODI 11246644 · 15,800 mi

DRIVING ON INTERSTATE 29 AND SUV STARTED ACTING FUNNY AND THEN STOPPED. CALLED AUDI CARE AND THEY HAD TRUCK TOWED TO OMAHA NE. THEY PUT IN NEW FUEL TANK, PUMP AND LINE. HAD MY SUV IN SHOP FOR TWO WEEKS LESS THAN TWO WEEKS LATER DRIVING AND ALL THE SUDDEN MY GAS LIGHT COMES ON. I STOPPED AND PUT GAS IN AND GOT HOME. DROVE INTO THE GARAGE AND FUEL WAS RUNNING OUT FROM UNDER THE TRUCK. CALLED AUDI CARE AGAIN AND COULDN'T GET TOWED UNTIL FUEL STOPPED LEAKING BECAUSE OF SAFETY CONCERNS. TRUCK HAS BEEN IN SHOP FOR OVER TWO WEEKS AGAIN. SO, O…

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812.9%
ODI 11531737

The component that failed was the fuel level sender. The attachment shows that I had it repaired by Audi. They found low static resistance which is the same issue they recalled 46,000 other vehicles for including 2019, just not Q7. The car is available for inspection. My safety was put at risk because the gas and did not work on the safety of others was put at risk because I could have run out of gas anywhere and it anytime. You took over a month to get an appointment. The issue has been corrected in June 2023. Audi was the only one that inspec…

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13.6%
ODI 11720193

My 2020 Audi Q7 with 49,500 miles had a complete engine shut down while driving. Towed to Audi. Fuel Pump was recalled and replaced on 1/2023. Audi stated it was the jet suction pump inside the saddle fuel tank. Research discovered that this saddle tank has been problem for this model and year. Audi only covered a portion of the cost. The entire fuel tank had to be replaced. 16 days to complete.

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34.1%
ODI 11477132

I am writing to report on the results of a call on 08-01-22 to Audi USA regarding the current recall on Audi Q7 automobiles. I asked if the car was safe to drive and the representative could not answer the question. Her comment was that Audi has not issued a Stop Drive Action. The recall notice states ". . .there may be a sudden loss of engine power or the vehicle may break down without a warning appearing beforehand." This would seem to indicate that it is not safe to drive the vehicle. Our vehicle meets all the criteria mentioned in the r…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
310.3%
ODI 11301540 · 72,164 mi

MAIN PULLEY OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER I WAS LUCKY THAT JUST MADE IT THE TURN AND I WAS ON STRAIGHT PAT AND LOW SPEED TO STOP SAFELY.

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24.7%
ODI 11322965 · 103,000 mi

APRIL 30,2020. I WAS USING A "NEW" JACK THAT WAS SUPPLIED WITH THE CAR. THE JACK WAS ON A FLAT CONCRETE SURFACE IN MY GARAGE. THE JACK FAILED AND BROKE, DUMPING THE SUV ON ITS FRONT RIGHT SIDE, FROM WHICH THE WHEEL HAD BEEN REMOVED. BEFORE USING THE JACK, AN AUDI SERVICE MANAGER TOLD ME HE DIDN'T LIKE TO USE THE JACKS, BECAUSE THEY WERE KNOWN, WITHIN AUDI, TO FAIL. THE SERVICE MANAGER, HAVING MORE EXPERIENCE THAN I, JACKED THE CAR UP, USING THE JACK THAT WAS SOLD WITH THE CAR. THE RT. FT WHEEL WAS REMOVED AND PUT IN THE REAR OF ANOTHER…

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36.7%
ODI 11010398

THIS MORNING MY WAS PARKED IN THE PARKING LOT OF ONE SUPERMARKET. I USED THE KEY TO START THE CAR AND OPENED FRONT PASSENGER SIDE DOOR TO LOAD THE STUFF. MY NANNY OPENED 2ND ROW PASSENGER SIDE DOOR TO SIT MY DAUGHTER IN THE CAR SEAT. AFTER THEN WE BOTH CLOSED THE DOORS. I TRIED TO OPEN THE DRIVER SIDE DOOR AND MY NANNY TRIED TO OPEN THE 2ND ROW DRIVER'S SIDE DOOR. BUT WE COULDN'T OPEN BOTH DOORS! I TRIED TO OPEN THE TRUNK. BUT I COULDN'T OPEN IT. ALL DOORS JUST AUTOMATICALLY LOCKED WHEN THE CAR WAS FULLY STOPPED AND THE ENGINE WAS RUNNING. MY …

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613.6%
ODI 10735829 · 700 mi

AFTER BUYING MY NEW 2015 AUDI Q7 ON 9/27/14, I STARTED EXPERIENCING HESITATIONS WHEN PULLING OUT INTO TRAFFIC FROM DEAD STOPS. THE VERY FIRST TIME IT HAPPENED I WAS IN THE MEDIAN OF A 4-LANE HIGHWAY WAITING TO TURN LEFT INTO TRAFFIC. I PRESSED THE ACCELERATOR IT STARTED INTO THE LANE OF TRAFFIC THEN STOPPED. I SAT THERE FOR ABOUT 2-3 SECONDS BEFORE IT TOOK OFF. I EXPECTED TO GET HIT. IT WASN'T THE GAS NOR ME. I HAVE BEEN DRIVING FOR 38 YEARS AND DRIVEN OVER 20 VEHICLES AND HAVE NEVER EXPERIENCED THIS BEFORE. IT CONTINUES TO HAPPEN RANDOMLY AND …

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00.0%

No examples available for this selection.

309.4%
ODI 10934612 · 3,000 mi

WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON…

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1913.3%
ODI 11084005 · 2,600 mi

THE 2018 AUDI Q7 HAS BEEN IN FOR SERVICE THREE TIMES SINCE I LEASED THE CAR ON 9/11/2017. MY INITIAL INQUIRY RELATED TO TECHNOLOGY ISSUES WAS BACK ON DECEMBER 22, 2017 THAT WAS SHORTLY FOLLOWED UP BY A SERVICE APPOINTMENT. AFTER YOUR TEAM ASSESSED THE ISSUE AND ALLEGEDLY RESET THE SYSTEM, I CHECKED OUT OF THE SERVICE DEPARTMENT, ONLY TO EXPERIENCE THE SAME TECHNOLOGY ISSUE AS I WAS DRIVING OFF THE LOT. YOUR TEAM PROCEEDED TO CHECK THE VEHICLE BACK IN FOR FURTHER INVESTIGATION. ASIDE FROM CONTINUED REBOOTS OF THE AUDI COMPUTER SYSTEM OR MM…

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58.1%
ODI 11318251 · 2,500 mi

MOONROOF EXPLODED WHILE DRIVING 55 TO 60 MPH ON A STRAIGHT HIGHWAY. THERE WERE NO CARS, TRUCKS ON THE ROAD AHEAD OF ME. THE STRETCH OF HIGHWAY WAS ELEVATED WITH NOTHING BUT MARSHLAND ON BOTH SIDES. NO CIVILIZATION, STORES, HUMANS ETC. THERE WAS A LOUD POP SOUND LIKE A PLASTIC BOTTLE HAD POPPED, THEN MY EARS POPPED AND ABOUT ONE OR TWO MINUTES LATER AN EXPLOSION AND SHOWER OF GLASS ON MYSELF AND MY PASSENGER.

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310.7%
ODI 11611838

The Audi 2020 q7 experiences an SOS Emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself Or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service Bulletin 90T2 in which the NHTSA issued a recall (The Q7 model is not covered under That recall, but several other models within the same year are covered). As a result of this software bug, in certain circumstances, it the communication m…

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1114.9%
ODI 11476423

Sometimes the vehicle makes a flapping noise from the rear wheel area.

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315.0%
ODI 11517760

My 2022 Q7 behaved strangely today when the sunroof just was busted by itself. My Q7 is just 8 months old & to my surprise even when nothing hit the sunroof, it was busted. I have officially logged a complaint with Audi. But I am unsure of any response. I was with my wife while this incident happened & lucky that my kids weren’t with me at the same time. This vehicle is apparently the luxury model & safety should have been the first consideration for the driver, passengers & any vehicle following while on the road. I need your help here to unde…

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212.5%
ODI 11521159

The front moonroof exploded while I was driving on the highway. There was heavy traffic so I was not traveling at a high speed. There was no debris that hit the roof. Without warning, It shattered and the falling glass cut my hand. I had to navigate to the side of the road while falling glass was hitting my head and body. It was hard to see with the glass falling.

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2100.0%
ODI 11738114

The emergency call is malfunctioning in the overhead console.

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531.3%
ODI 11684625

I am filing a formal complaint regarding serious safety-related defects in a newly purchased Audi vehicle. Immediately upon delivery, the car presented: • A faulty solenoid, a critical engine component, creating risks of engine misfires, sudden stalling, loss of acceleration, and transmission malfunctions while driving. Such failures pose imminent hazards during the cross-country travel that military families like mine regularly undertake. • Defective windshield wipers from the outset, jeopardizing visibility and sa…

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00.0%

No examples available for this selection.

Suspension
13.4%
ODI 11711746

On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle difficult to control, I stopped driving and brought the vehicle to an authorized Audi dealership for inspection. The Audi dealership confirmed the steer…

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00.0%

No examples available for this selection.

36.7%
ODI 11484923

Adaptive cruise and speed control were intermittently operating eventually resulting in a defective system. No resolution at this time

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12.3%
ODI 11082630 · 1,850 mi

2015 AUDI Q7 TDI PREMIUM PLUS - DRIVER SIDE SUSPENSION MAKES A DULL RATTLING NOISE DURING DRIVING. EITHER BAD TIE-ROD BUSHINGS OR A BAD STRUT WHICH RATTLES UP AND DOWN CREATING THE NOISE. CONCERNING AT HIGHWAY SPEEDS.

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00.0%

No examples available for this selection.

3210.0%
ODI 10947878 · 6,700 mi

2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SID…

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1711.9%
ODI 11499844

This vehicle was maintained by Audi/VW for 60000 miles under a service contract. While changing my snow tires I noticed the spring was broken. My wife did claim she heard a rattling in the back of the car, this must have been it. I’ve found multiple complaints from different owners on car online forums claiming they found the same spring, the right rear, unexpectedly broken. A suspension failure can have devastating results especially with a 7400 pound towing capacity.

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1016.1%
ODI 11518964

Rear passenger side coil spring failed during vehicle operation. Vehicle has only 61,000 miles and has never seen any heavy duty including trailering anything.

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00.0%

No examples available for this selection.

11.4%
ODI 11495892

Right rear tire has worn excessively compared to other tires. There is a recall for this issue on some 2021 Audi Q7 but ours what not part of that recall.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
413.8%
ODI 10872929 · 60,000 mi

PULLING OUT MAKING A LEFT TURN FROM A STOP, VEHICLE SUDDENLY HESITATED, POWER TO ENGINE WAS INTERMITTENT AND JERKY, AND ACCELERATION WAS POOR TO NONE. MANY WARNING LIGHTS CAME ON (STABILITY, TIRE PRESSURE, ANTI-LOCK, ETC.). STEERING WHEEL WAS ALSO SHAKING SLIGHTLY (POWER STEERING MOTOR?). CONDITION CONTINUED FOR ABOUT A MILE WHILE VEHICLE PROCEEDED TO HOME. TURNING VEHICLE OFF AND ON RESOLVED THE PROBLEM. ON INITIAL CALL TO DEALERSHIP I WAS TOLD "THEY DO THAT SOMETIMES; YOU NEED TO TURN OFF/ON TO REBOOT SYSTEM". AFTER TAKING FOR SERVICE F…

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24.7%
ODI 11454228

Steering wheel intermittently gets really HARD to turn. Like a total loss of power steering assist. This only usually lasts a moment or two, then functions as normal. Always while driving, but not always while navigating a turn. Might only happen once or twice a week... Really frightening. Dealer has performed numerous repairs, including even a new Rack (at my expense) It doesn't happen again for a while, and then it does the same thing again.

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24.4%
ODI 10995865 · 23,000 mi

RANDOMLY, WHEN THE VEHICLE COMES TO A STOP, THE WHEEL WILL TURN TO THE RIGHT 90 DEGREES, YET THE CAR WOULD GO STRAIGHT. THIS HAPPENS RANDOMLY WHEN DRIVING TOO. THE WHEEL TURNS TO THE RIGHT 90 DEGREES, YET THE CAR GO STRAIGHT. YOU HAVE TO FORCE THE STEERING WHEEL BACK TO STRAIGHT. DEALER SAYS NOTHING IS WRONG WITH THE VEHICLE AND CAN'T DUPLICATE THE EVENTS. A LOUD CLUNKING/BANGING NOISE WHEN THE CAR IS SHIFTED INTO REVERSE. THE WHOLE VEHICLE WILL SHAKE. THE DEALER DID DUPLICATE THE NOISE, YET THEY COULDN'T TELL US WHAT WAS CAUSING IT SO TH…

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24.5%
ODI 11082630 · 1,850 mi

2015 AUDI Q7 TDI PREMIUM PLUS - DRIVER SIDE SUSPENSION MAKES A DULL RATTLING NOISE DURING DRIVING. EITHER BAD TIE-ROD BUSHINGS OR A BAD STRUT WHICH RATTLES UP AND DOWN CREATING THE NOISE. CONCERNING AT HIGHWAY SPEEDS.

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00.0%

No examples available for this selection.

196.0%
ODI 10955132 · 4,621 mi

AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.

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74.9%
ODI 11105268 · 100 mi

STEERING WHEEL DOES NOT ALIGN WITH THE DRIVER SEAT; THE CENTER OF THE SEAT IS ABOUT 1" (ONE INCH) TO THE RIGHT OF THE CENTER OF THE STEERING WHEEL

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1016.1%
ODI 11323192 · 10,000 mi

FROM TIME TO TIME, AFTER THE AUTO ENGINE SHUTOFF ENGAGES, WHEN I RELEASE THE BRAKE AND THE ENGINE RESTARTS, POWER STEERING ISN'T AVAILABLE FOR ROUGHLY 5 SECONDS (THE CAR IS UN-STEERABLE). THIS HAPPENS WHEN THE CAR IS AT A COMPLETE STOP, AND I'M ATTEMPTING TO START MOVING AGAIN. I'VE LEARNED TO PUT THE CAR INTO "SPORT MODE" SO I DON'T RISK MY LIFE AND MY FAMILIES LIVES. THE DEALERSHIP CLAIMS THERE IS NOTHING WRONG WITH THE VEHICLE. :(

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00.0%

No examples available for this selection.

45.4%
ODI 11498735

Driving about 25 mph power of steering wheel was lost, steering became very hard. I stopped, no accident. Not reported yet. Messages appeared: 1. Steering: malfunction! please stop vehicle 2. Audi pre sense 3. Lane departure warning 4. Emergency assist

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00.0%

No examples available for this selection.

16.3%
ODI 11715852

My rear differential keep locking and making noise while turning

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
310.3%
ODI 11013362 · 100,000 mi

THE TRANSMISSION OIL COOLER PRESSURE LINE GOT A HOLE IN IT AND LEAKED ALL OF THE TRANSMISSION FLUID OUT. THE MECHANIC STATED THAT THERE WAS PLASTIC THAT WAS VISIBLY SEEN RUBBING AGAINST THIS METAL LINE WHICH OVER TIME WORE THE LINE DOWN SO MUCH THAT IT CREATED A HOLE ALLOWING THE FLUID TO LEAK OUT. I WAS ON THE HIGHWAY WHEN I NOTICED THE CAR NOT WANTING TO SHIFT, DOWN-SHIT ETC WHEN I FINALLY PULLED OVER NOTICED IT WAS LEAKING FROM THE FRONT OF THE CAR. ONCE THE FLUID WAS JUST ABOUT OUT THE AUDI WARNING SYSTEM FINALLY NOTIFIED ME THAT THERE WAS …

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49.3%
ODI 11066133 · 109,000 mi

WITHIN 300 MILES OF THE DIESEL RECALL MODIFICATION THE ENGINE LOST POWER AT 70 MPH AND SLOWLY DRIFTED TO LOWER SPEED. ADDITIONALLY THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR (IT STAYED IN 8TH). AFTER STOPPING THE CAR AND TURNING IT OFF A "RESET ACCOURED" AND THE CAR OPERATED NORMALLY FOR ANOTHER 300 MILES. THE CAR AGAIN LOST POWER AND THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR. THE CAR WAS TAKEN TO AUDI AND THEY "CLEANED" THE ERG VALVE. THE LOSS OF POWER AND LACK OF TRANSMISSION ACCRUED AGAIN AT ABOU…

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48.9%
ODI 10995865 · 23,000 mi

RANDOMLY, WHEN THE VEHICLE COMES TO A STOP, THE WHEEL WILL TURN TO THE RIGHT 90 DEGREES, YET THE CAR WOULD GO STRAIGHT. THIS HAPPENS RANDOMLY WHEN DRIVING TOO. THE WHEEL TURNS TO THE RIGHT 90 DEGREES, YET THE CAR GO STRAIGHT. YOU HAVE TO FORCE THE STEERING WHEEL BACK TO STRAIGHT. DEALER SAYS NOTHING IS WRONG WITH THE VEHICLE AND CAN'T DUPLICATE THE EVENTS. A LOUD CLUNKING/BANGING NOISE WHEN THE CAR IS SHIFTED INTO REVERSE. THE WHOLE VEHICLE WILL SHAKE. THE DEALER DID DUPLICATE THE NOISE, YET THEY COULDN'T TELL US WHAT WAS CAUSING IT SO TH…

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49.1%
ODI 10948535 · 150 mi

IF THE VEHICLE IS IN NEUTRAL GEAR, IT CANNOT BE PLACED INTO DRIVE GEAR, UNLESS YOU DEPRESS THE BRAKE. WHEN YOU PLACE THIS VEHICLE IN A CAR WASH THAT PUSHES THE VEHICLE IN THE NEUTRAL GEAR, WE ARE UNABLE TO SHIFT GEAR TO DRIVE UNLESS YOU DEPRESS THE BRAKE. APPLYING THE BRAKES IN A MOVING CAR WASH LINE IS DANGEROUS. IF YOU DO NOT QUICKLY CHANGE GEARS, THE VEHICLE COULD SLIP THE ROLLERS AND POTENTIALLY CAUSE THE VEHICLE BEHIND IT TO STRIKE THE Q7. *TR

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00.0%

No examples available for this selection.

92.8%
ODI 11395095

WATER PUMP LEAKED AND HAD TO BE REPLACED AT 50,000 MILES AND 4 1/2 YEARS OLD.

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74.9%
ODI 11121938 · 5,000 mi

WHEN CAR IS PLACED IN REVERSE A "P" OR PARK IS STILL DISPLAYED IN THE INSTRUMENT PANEL. THIS HAS HAPPED SEVERAL TIMES. AUDI SERVICE WAS PROVIDED PICTURES AND VIDEO OF OCCURRENCES AND THEY SAID THEY WOULD GET BACK TO ME. THEY NEVER DID. ALSO NOW HAVE SOS MALFUNCTION WARNING DISPLAYED. CAR ONLY HAS 7K MILES ON IT.

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46.5%
ODI 11277969 · 5,765 mi

TL* THE CONTACT OWNS A 2019 AUDI Q7. AFTER STOPPING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR INTO PARK. THE CONTACT ACTIVATED THE PARKING BRAKE AND EXITED THE VEHICLE TO REMOVE A CHILD FROM THE REAR SEAT. HE STATED THAT THE VEHICLE DOORS LOCKED INDEPENDENTLY. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS USING THE KEY FOB. THE LOCAL LAW ENFORCEMENT WAS CALLED TO THE SCENE AND WAS UNABLE TO UNLOCK THE DOORS. AUDI LYNBROOK (855 SUNRISE HWY, LYNBROOK, NY 11563, [phone removed]) WAS CONTACTED AND WAS ABLE TO INSTRUCT THE POLICE ON HOW TO …

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310.7%
ODI 11326470 · 6,200 mi

TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI INDIANAPOLIS LOCATED AT 4610-B E 96TH ST, INDIANAPOLIS, IN 46240, WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, AND A CASE WAS…

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11.4%
ODI 11709089

I was driving on the freeway and got off on an exit ramp at high speeds and began to slow down and break. As I was breaking the car became clunky and slowed down and suddenly shut off. The warning lights “transmission failure and “ESC failure” came on and I was unable to drive or put the car into gear. The car flashed “stop. Pull over” and “not safe to drive” and see “Audi dealer”. The car would not turn back on. We were stuck in the middle Of the freeway off-ramp with cars flying by us with no sidewalks or safe ways to exit the vehicle. I had …

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315.0%
ODI 11522094

Since purchase of this vehicle, it randomly trips a critical engine failure error do not exceed 1200 rpm. When it does this, it will idle at a much higher rpm than the do not exceed value, which causes the vehicle to come to a stop. The vehicle went into the shop during the winter of 2022, and they determined that it was a computer failure and replaced the car's computer system. The error went away until the winter/spring of 2023. In 2022, this error always occurred within a few blocks of home at low speed; but now this critical error will …

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212.5%
ODI 11697332

Audi Rumble is present on this vehicle, Audi disregards it even after visiting the dealer many times over the issue. Center diff is what is causing it. No issue up to 30k miles, then the rumble started. I am afraid of the drivetrain breaking and locking up during driving which could be catastrophic. Audi does have TSBs on this exact issue from previous model years, this model year doesnt. More complaints should come in eventually for this exact issue.

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00.0%

No examples available for this selection.

16.3%
ODI 11684625

I am filing a formal complaint regarding serious safety-related defects in a newly purchased Audi vehicle. Immediately upon delivery, the car presented: • A faulty solenoid, a critical engine component, creating risks of engine misfires, sudden stalling, loss of acceleration, and transmission malfunctions while driving. Such failures pose imminent hazards during the cross-country travel that military families like mine regularly undertake. • Defective windshield wipers from the outset, jeopardizing visibility and sa…

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1100.0%
ODI 11753503

Took my Aui Q7 in to AUDI of [XXX], on XXX for a very rough idle and surging at lights from the automatic oof/on system and the 10,000 initial service ( 8000 Mile) I was surprized when the service rep mentioned that it could be a broken motor mount as i thought it was more of a idle adjustment. They did find the driver side mount was broken and replaced it under warranty. Received the car back on the 9th, but the car was again idling very roughly, took it back immediatley. they replaced the second motor mount, under warranty. I asked why the…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range15,700 mi1 (sparse)
ODI 11384175 · 15,700 mi

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

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Power TrainToo few reports for a range6,200 mi1 (sparse)
ODI 11326470 · 6,200 mi

TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI INDIANAPOLIS LOCATED AT 4610-B E 96TH ST, INDIANAPOLIS, IN 46240, WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, AND A CASE WAS…

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Engine And Engine CoolingToo few reports for a range70,000 mi1 (sparse)
ODI 11724096 · 70,000 mi

The contact owns a 2020 Audi Q7. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the water pump, coolant pump, vacuum line, and vacuum reservoir were replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

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Service BrakesToo few reports for a range15,700 mi1 (sparse)
ODI 11384175 · 15,700 mi

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

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Electrical System:Alternator/Generator/RegulatorToo few reports for a range70,000 mi1 (sparse)
ODI 11584456 · 70,000 mi

The contact owns a 2020 Audi Q7. The contact stated that while driving approximately 55 MPH, the messages "Electrical Malfunction" and "Stop Vehicle" were displayed. The contact stated that moments later the vehicle shut off and failed to restart. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure, but no assistance was provided. The fai…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V900000 · 2025-12-192 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11622755

Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. and 60* temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drivers on the road at a huge risk of an accident. Throughout the automotive industry, this has been a known issue over the past several years and even at …

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2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-041None
ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

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2025-051None
ODI 11662153

I urgently request a NHTSA investigation into systemic coolant leaks, a dangerous safety defect in Audi vehicles with the 3.0L turbocharged V6 (EA839) engine. Affected models include the Q7 (my 2020 Q7 55 TFSI, VIN: [XXX] ), S4, S5, SQ5, A6/A7, Q8. These defects risk engine damage, sudden power loss, and catastrophic engine failure, endangering all road users. Many owners report premature failures of cooling components (water pump, thermostat, PCV system). Failures often occur post-warranty, costing owners over $3,000 for repairs. Online forum…

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2025-060None

No examples available for this selection.

2025-071None
ODI 11670473

I’m having to replace my REPLACE WATER PUMP AND VACUUM LINES WITH RESERVOIR at 41k miles or it risk overheating the engine. It is a significant repair at a premature time. After researching, it has been reported there are historical issues with this and faulty parts.

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2025-081None
ODI 11678646

I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio. It is currently under service at Audi Central Houston, where multiple concerning events occurred. Timeline and Issues: - Initial diagnosis identified a fire-damaged electrical harness, estimated at $1,400 for replacement. - After repair attempts, the vehicle began smoking, and the diagnosis expanded to include additional compromised electrical lines. The revised quote sk…

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2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-12025V900000

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-022None
ODI 11720193

My 2020 Audi Q7 with 49,500 miles had a complete engine shut down while driving. Towed to Audi. Fuel Pump was recalled and replaced on 1/2023. Audi stated it was the jet suction pump inside the saddle fuel tank. Research discovered that this saddle tank has been problem for this model and year. Audi only covered a portion of the cost. The entire fuel tank had to be replaced. 16 days to complete.

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ODI 11720200

I discovered this item while researching another issue. There was a class action law suit against VW/Audi for the Water Pump and coolant leaking into the system. The class action covered the year and model for my Audi (2020 Q7) but my VIN was not included. The class action ended in 2024. On 8/4/25, My water pump went out because of coolant going into system. A $6,000 repair. I brought the issue up with Audi. No response.

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2026-031None
ODI 11724096 · 70,000 mi

The contact owns a 2020 Audi Q7. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the water pump, coolant pump, vacuum line, and vacuum reservoir were replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

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2026-040None

No examples available for this selection.

2026-052None
ODI 11737715

While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay over $1,700 out of pocket and was told I was saving so much money because they already had the engine apart because of the piston recall. This is unacceptable.

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ODI 11737769

the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics came from our foreign car mechanic. no, it has not been inspected by the manufacturer or police. Just the symptoms. sometimes th…

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2026-060None

No examples available for this selection.

2026-071None
ODI 11752459

Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number (4M8857001S33A) being identical across the Q7 and Q8. This appears to be a widespread issue affecting multiple Audi models sharing this dashboard component

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2026-080None

No examples available for this selection.

2026-09 (partial)2None
ODI 11764109 · 73,000 mi

The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to the lower back, neck, and head. Medical attention was provided. The contact received continued treatment for whiplash, migraine headaches, and chiropractic treatments. A Police report was filed, but the information was unavailable. The failure mileage w…

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ODI 11766131

See attached document for complaint.

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 216 reports

2022: 12 complaints · 2023: 16 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202241012
202351216
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222000
20231600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEnginePower TrainUnknown Or OtherEngine And Engine CoolingService BrakesElectrical System:Alternator/Generator/RegulatorEngine And Engine Cooling:Cooling System:Pump
Electrical System—
1
ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

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1
ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

Look up ODI 11652576 at NHTSA ↗

00
1
ODI 11384175 · 15,700 mi

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

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00
Engine
1
ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

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—
1
ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

Look up ODI 11652576 at NHTSA ↗

00000
Power Train
1
ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

Look up ODI 11652576 at NHTSA ↗

1
ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

Look up ODI 11652576 at NHTSA ↗

—00000
Unknown Or Other000—0000
Engine And Engine Cooling0000—00
1
ODI 11766131

See attached document for complaint.

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Service Brakes
1
ODI 11384175 · 15,700 mi

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

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0000—00
Electrical System:Alternator/Generator/Regulator000000—0
Engine And Engine Cooling:Cooling System:Pump0000
1
ODI 11766131

See attached document for complaint.

Look up ODI 11766131 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

3 patterns with matching reports.

Warning lights and dashboard alerts

5 mentions · 17.9% of complaints

Median mileage: 38,100 mi (2 usable records).

ODI 11326470 · 6,200 mi

TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI INDIANAPOLIS LOCATED AT 4610-B E 96TH ST, INDIANAPOLIS, IN 46240, WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, AND A CASE WAS…

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ODI 11563287

Our 2020 Audi Q7 (50,100 miles) suffered a catastrophic electrical failure while traveling on the freeway at 65+MPH. Suddenly the engine warning light went on, and then seconds later the entire interior lit up like a Christmas tree before it succumbed to a complete and catastrophic electrical failure. EVERYTHING failed – the car had zero power. No acceleration, brakes, steering, SOS, hazards / turn signals, brake lights, airbags, door locks, etc. My wife and child sat there in a steel box traveling at a high rate of speed while obstacles navi…

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ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

Look up ODI 11652576 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

3 mentions · 10.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11505771

Received a yellow "electrical failure" warning while driving, instructing me to call Audi for service. Audi indicated that the car remained safe to drive, and offered a service appointment greater than one month later. Driving the car the next day, the electrical failure icon converted to red and a message said to pull over immediately. The car was able to make it to a local repair shop, with electrical systems failing one-by-one (starting with heating and progressing from there). On reaching the shop, the car was no longer driveable and ha…

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ODI 11616150

Central control module failure. Item is under recall for various Q5 models. Q7 is essentially the same car with same water intrusion problem. Why isn’t it included in recall. Very dangerous stall.

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ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

Look up ODI 11652576 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

2 mentions · 7.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11652576

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to u…

Look up ODI 11652576 at NHTSA ↗

ODI 11737769

the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics came from our foreign car mechanic. no, it has not been inspected by the manufacturer or police. Just the symptoms. sometimes th…

Look up ODI 11737769 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b