Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Service Brakes is the most frequently named component, appearing in 3 of 3 complaints (100.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
2
66.7%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Service Brakes: 3; Forward Collision Avoidance: Automatic Emergency Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2024
2
2025
1
Complaints over time data
Category
Count
2024
2
2025
1
2024: 2; 2025: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Multiple Brake system failures rendering the vehicle unsafe and undriveable. Been in the dealer 3 times and not resolved. Qualifies as a Lemon vehicle. Car is not safe for my family and others on the road. Car was from BMW Sterling in Virginia. 100 miles on the clock - new vehicle lease.
BMW issued a recall for several series including the BMW 760i x drive citing missing parts to the braking system which could cause the emergency braking and brakes to fail. The recall was issued 10 months ago. This was before I purchased the car. I did not receive a recall notice until a month ago. They did not disclose the recall at the time of the sale of the vehicle. I drove the car for 5 months before being notified. Before I received the recall notice I noticed some issues with the braking taking longer to stop. I then received the r…
There is an open recall on my 2024 BMW 760i and BMW has NO FIX over a year now and the NHTSA is doing nothing to pressure BMW to fix this critical issue. This is unacceptable as it puts all of us as risk and the NHTSA has to take this issue serioulsy, I am unable to sell this vehicle or get a new insurance and you folks have put no pressure on BMW to fix this. Please CC the head of the NHTSA and start putting pressure on BMW to solve this.
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Consequence: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA campaign record ↗24V104000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module | Electronic Stability Control (Esc)
Reported: 2024-02-12 (February 12, 2024)
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
3 unique complaints in this selection. Analysis snapshot: 2026-10-01.
0.0%Usable mileage0 / 3 records
100.0%Valid incident date3 / 3 records
100.0%Valid filing date3 / 3 records
100.0%Ordered incident and filing dates3 / 3 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2023
2024
2025
Service Brakes
436.4%ODI 11566003
Vehicle brakes gave out while driving and would not stop. System generated an email of the incident from manufacturer. Dealership informed that they have seen this before and its is a simple fix with a brake booster but no recalls are currently recalling the vehicle. The warning appeared as it happened.
Multiple Brake system failures rendering the vehicle unsafe and undriveable. Been in the dealer 3 times and not resolved. Qualifies as a Lemon vehicle. Car is not safe for my family and others on the road. Car was from BMW Sterling in Virginia. 100 miles on the clock - new vehicle lease.
The contact owns a 2023 BMW 760I. The contact was notified of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle brakes gave out while driving and would not stop. System generated an email of the incident from manufacturer. Dealership informed that they have seen this before and its is a simple fix with a brake booster but no recalls are currently recalling the vehicle. The warning appeared as it happened.
BMW issued a recall for several series including the BMW 760i x drive citing missing parts to the braking system which could cause the emergency braking and brakes to fail. The recall was issued 10 months ago. This was before I purchased the car. I did not receive a recall notice until a month ago. They did not disclose the recall at the time of the sale of the vehicle. I drove the car for 5 months before being notified. Before I received the recall notice I noticed some issues with the braking taking longer to stop. I then received the r…
While driving at highway speed with adaptive cruise control The car put up a RED WARNING ACROSS MY ENTIRE SCREEN: SOS VEHICLE UNABLE TO DRIVE. SHUTTING DOWN.. The vehicle proceeded to shut down then it jerked and it started driving normally again. This incident occurred the day after software update
The contact owns a 2023 BMW 760I. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, upon attempting to depress the brake pedal, the contact became aware that the brake pedal was stiff and stuck in position. After which, the message "Drive Carefully; Braking System Failure" was displayed. The contact stated that the vehicle came to a complete stop independently after the Forward Collision Avoidance: Automatic Emergency Braking system was activated. The vehicle returned to normal functionality, but …
While driving at highway speed with adaptive cruise control The car put up a RED WARNING ACROSS MY ENTIRE SCREEN: SOS VEHICLE UNABLE TO DRIVE. SHUTTING DOWN.. The vehicle proceeded to shut down then it jerked and it started driving normally again. This incident occurred the day after software update
THERE IS NO PHYSICAL USER MANUAL IN THE VEHICLE AND WHEN THE DASH SCREENS TURN BLANK (HAPPENS REGULARLY), THE ONLINE VERSION IS NOT ACCESSIBLE IN THE VEHICLE. THE BMW APP ONLY WORKS WHERE THERE IS NETWORK COVERAGE SO THAT IS NOT A SOLUTION EITHER. THE DEALER CANNOT ORDER A USER MANUAL BECAUSE THE OEM, BMW, HAS NOT RELEASED IT. BMW CUSTOMER SERVICE ADVISES THAT THEY ONLY HAVE ONLINE VERSIONS. ISN'T THE PHYSICAL AVAILABILITY OF A USER MANUAL A REQUIREMENT ? WILLING TO PAY FOR IT, BUT THE OEM DOESN'T EVEN SELL ONE.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
1
None
ODI 11625939
BMW issued a recall for several series including the BMW 760i x drive citing missing parts to the braking system which could cause the emergency braking and brakes to fail. The recall was issued 10 months ago. This was before I purchased the car. I did not receive a recall notice until a month ago. They did not disclose the recall at the time of the sale of the vehicle. I drove the car for 5 months before being notified. Before I received the recall notice I noticed some issues with the braking taking longer to stop. I then received the r…
There is an open recall on my 2024 BMW 760i and BMW has NO FIX over a year now and the NHTSA is doing nothing to pressure BMW to fix this critical issue. This is unacceptable as it puts all of us as risk and the NHTSA has to take this issue serioulsy, I am unable to sell this vehicle or get a new insurance and you folks have put no pressure on BMW to fix this. Please CC the head of the NHTSA and start putting pressure on BMW to solve this.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2006: 0 complaints · 2023: 11 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2006
0
0
0
2023
4
11
11
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2006
8
0
0
2023
11
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
BMW issued a recall for several series including the BMW 760i x drive citing missing parts to the braking system which could cause the emergency braking and brakes to fail. The recall was issued 10 months ago. This was before I purchased the car. I did not receive a recall notice until a month ago. They did not disclose the recall at the time of the sale of the vehicle. I drove the car for 5 months before being notified. Before I received the recall notice I noticed some issues with the braking taking longer to stop. I then received the r…
BMW issued a recall for several series including the BMW 760i x drive citing missing parts to the braking system which could cause the emergency braking and brakes to fail. The recall was issued 10 months ago. This was before I purchased the car. I did not receive a recall notice until a month ago. They did not disclose the recall at the time of the sale of the vehicle. I drove the car for 5 months before being notified. Before I received the recall notice I noticed some issues with the braking taking longer to stop. I then received the r…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Brake response concerns
1 mentions · 33.3% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11625939
BMW issued a recall for several series including the BMW 760i x drive citing missing parts to the braking system which could cause the emergency braking and brakes to fail. The recall was issued 10 months ago. This was before I purchased the car. I did not receive a recall notice until a month ago. They did not disclose the recall at the time of the sale of the vehicle. I drove the car for 5 months before being notified. Before I received the recall notice I noticed some issues with the braking taking longer to stop. I then received the r…