Auto Recall Watch
U.S. public vehicle records

2013 Bmw X5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

149 owner complaints analyzed

6 distinct recall campaigns

62,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 67 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 47 of 149 complaints (31.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior106.7%
Electrical and battery issues106.7%
Engine operation85.4%
Steering behavior74.7%
Transmission and shifting42.7%
Fuel system concerns32.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
47
Engine
45
Power Train
33
Electrical System
21
Unknown Or Other
18
Fuel/Propulsion System
9
Service Brakes
6
Seat Belts
5
Component breakdown data
CategoryCount
Air Bags47
Engine45
Power Train33
Electrical System21
Unknown Or Other18
Fuel/Propulsion System9
Service Brakes6
Seat Belts5

Air Bags: 47; Engine: 45; Power Train: 33; Electrical System: 21; Unknown Or Other: 18; Fuel/Propulsion System: 9; Service Brakes: 6; Seat Belts: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
11
25,000 to 49,999
9
50,000 to 74,999
30
75,000 to 99,999
9
100,000 to 149,999
7
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00011
25,000 to 49,9999
50,000 to 74,99930
75,000 to 99,9999
100,000 to 149,9997
150,000 and above1

Under 25,000: 11; 25,000 to 49,999: 9; 50,000 to 74,999: 30; 75,000 to 99,999: 9; 100,000 to 149,999: 7; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (30). 82 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
1
2013
1
2014
5
2015
3
2016
16
2017
40
2018
13
2019
17
2020
11
2021
9
2022
8
2023
8
2024
7
2025
6
2026
4
Complaints over time data
CategoryCount
20121
20131
20145
20153
201616
201740
201813
201917
202011
20219
20228
20238
20247
20256
20264

2012: 1; 2013: 1; 2014: 5; 2015: 3; 2016: 16; 2017: 40; 2018: 13; 2019: 17; 2020: 11; 2021: 9; 2022: 8; 2023: 8; 2024: 7; 2025: 6; 2026: 4

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Engine operation appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10484970 · 2012-11-16 (November 16, 2012)

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Owner-reported narrative. 500 miles reported. Look up ODI 10484970 at NHTSA ↗

Owner report 10537200 · 2013-08-26 (August 26, 2013)

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER OF THE ROAD AND FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 9,000 miles reported. Look up ODI 10537200 at NHTSA ↗

Owner report 10566288 · 2014-02-27 (February 27, 2014)

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD INDEPENDENTLY VEER TO THE RIGHT OR LEFT BEFORE COMPLETELY STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKES, ROTORS AND BOLTS WERE REPLACED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THERE WERE NO FURTHER REPAIRS THEY COULD PERFORM TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,500. THE…

Owner-reported narrative. 5,500 miles reported. Look up ODI 10566288 at NHTSA ↗

Owner report 10594083 · 2014-05-26 (May 26, 2014)

THIS PAST WINTER I TOOK MY BMW IN TWICE (MAR 28, 2014 AND APR 22, 2014) BECAUSE A CLICKING NOISE I HEAR WHEN DRIVING AND IT WAS ASSUMED THAT THE NOISE WAS RELATED TO LOW TEMP OUTSIDE. ON MAY 23, 2014 I NOTICE THE CLICKING NOISE AGAIN. I CURRENTLY HAVE 2548 MILES ON MY CAR. THE ANCHORAGE BMW COULD NOT FIGURE OUT WHAT WAS CAUSING THE NOISE. THEY WERE UNABLE TO REPRODUCE THE NOISE. WHEN HAPPEN AGAIN IN APRIL I RECORDED THE NOISE ON MY CELL PHONE AND WAS TOLD THAT DEALER'S SERVICE DEPT WOULD STILL NEED TO REPRODUCE THE NOISE. I CALLED THE SERVICE D…

Owner-reported narrative. 1,624 miles reported. Look up ODI 10594083 at NHTSA ↗

Owner report 10606240 · 2014-06-26 (June 26, 2014)

I WAS COMING DOWN LAKEMONT BLVD (SLOPING DOWNWARDS) AT ABOUT 5 PM AND WHEN I WAS NEARING THE TRAFFIC LIGHT AT THE INTERSECTION WITH SE NEWPORT WAY, I STARTED SLOWING DOWN AS I COULD SEE THE LIGHT WAS RED. I PUSHED DOWN ON THE PEDAL BUT THE BRAKE WAS NOT FULLY RESPONSIVE. IT WOULD SLOW DOWN AND SEEM TO BE STOPPING, BUT KEEP GOING. I WAS FEELING A BIT OUT OF CONTROL AND TRIED TO STEER AWAY FROM THE CAR THAT WAS STOPPED AT THE TRAFFIC LIGHT AND JUST FOR A MOMENT IT SEEMED LIKE THE BRAKE HAD APPLIED AND THE CAR ALMOST STOPPED BUT IT KEPT GOING U…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10606240 at NHTSA ↗

Owner report 10662059 · 2014-12-03 (December 3, 2014)

ON 3 SEPARATE OCCASIONS THE ELECTRIC DOOR LOCKS HAVE LOCKED THE CAR WITH THE KEY FOB INSIDE THE CAR. ON THE 1ST OCCASION , A 2 Y/O CHILD HAD JUST BEEN STRAPPED INTO HIS CAR SEAT , A PURSE WITH THE KEY INSIDE THE PURSE , WAS PLACED ON THE FLOOR BEHIND THE DRIVER'S SEAT , THE REAR DOOR WAS CLOSED & ALL LOCKS WERE ACTIVATED . THIS OCCURRED IN THE HEAT OF SUMMER & REQUIRED ANOTHER DRIVER WITH A SPARE FOB TO QUICKLY DRIVE TO THE SITE OF THE PARKED CAR & AVOID HAVING TO BREAK A WINDOW . THIS WAS A VERY SCARY MOMENT ! SAME THING HAPPENED ( NO CHILD I…

Owner-reported narrative. 15,300 miles reported. Look up ODI 10662059 at NHTSA ↗

Owner report 10664893 · 2014-12-17 (December 17, 2014)

EXPLODING SUNROOF. 2013 BMW X5 SUNROOF EXPLODED WITH A SOUND LIKE A GUNSHOT WHILE DRIVING ON CLEAR DAY IN LOW 40S (F) DEGREES. NO OBJECTS IMPACTED THE GLASS. TWO GLASS PANELS AFFECTED WITH PANELS ARCHING UPWARD. NO OTHER DAMAGE. MANUFACTURER AGREED TO REPAIR WITHOUT CHARGE. *TR

Owner-reported narrative. 14,000 miles reported. Look up ODI 10664893 at NHTSA ↗

Owner report 10694767 · 2015-03-17 (March 17, 2015)

NO ACCIDENT, JUST A SAFETY ISSUE WITH ACCELERATION DELAY. TOTAL LACK OF ACCELERATION AT A STOP TO GO. THERE IS AN INHERENT LAG UNTIL THE TRANSMISSION KICKS IN AND GOES, ABOUT A HALF SECOND DELAY. THIS IS OBVIOUSLY NOT GOOD WHEN TRYING TO GET INTO BUSY TRAFFIC WHETHER AT A LIGHT OR MERGING. I HAVE TALKED TO BMW TAMPA AND RAN A DIAGNOSTIC WITHOUT SUCCESS FOR A FIX. THEY EVEN ADMIT THERE IS AN ISSUE WITH THIS BUT BMW GERMANY GUYS THEY SAY WON'T CHANGE THEIR THINKING OR FIX THE ISSUE. IN A NUTSHELL IT'S AS IF THE FUEL DOESN'T GET TO THE I…

Owner-reported narrative. 26,900 miles reported. Look up ODI 10694767 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V267000 · Steering

Reported: 2012-06-13 (June 13, 2012)

BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 VEHICLES EQUIPPED WITH A DIESEL ENGINE AND 2013 X5 AND X6 VEHICLES. DUE TO A MACHINING ERROR OF THE STEERING GEAR SURFACE, POWER STEERING FLUID MAY LEAK.

Consequence: LEAKING POWER STEERING FLUID CAN SPRAY ONTO HOT EXHAUST PARTS, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE STEERING GEAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.

NHTSA campaign record ↗
17V138000 · Power Train:Driveline:Driveshaft

Reported: 2017-03-02 (March 2, 2017)

BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.

Consequence: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
18V030000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-01-09 (January 9, 2018)

BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
18V336000 · Engine And Engine Cooling:Engine

Reported: 2018-05-23 (May 23, 2018)

BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.

Consequence: If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V017000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-01-14 (January 14, 2019)

BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
20V017000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2020-01-15 (January 15, 2020)

BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

149 unique complaints in this selection. Analysis snapshot: 2026-09-30.

45.0%Usable mileage67 / 149 records
100.0%Valid incident date149 / 149 records
100.0%Valid filing date149 / 149 records
100.0%Ordered incident and filing dates149 / 149 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
9233.9%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

Look up ODI 10475464 at NHTSA ↗

4530.2%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

1616.3%
ODI 10992583 · 6,800 mi

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR…

Look up ODI 10992583 at NHTSA ↗

4227.6%
ODI 10919875 · 10,000 mi

I PARKED MY 2015 BMW X5 AT WORK AT 8:30 AM. WHEN I GOT INTO THE CAR AT 5:00 PM ALL THE LIGHTS WERE RED AND YELLOW ON THE DASHBOARD. I TRIED TO SEE IF THE VEHICLE CAN BE DRIVEN AND I ALMOST GOT INTO AN ACCIDENT JEOPARDIZING MY LIFE. LUCKILY, NOBODY ELSE WAS DRIVING IN THE PARKING LOT AT THE SAME TIME AS I DID NOT HAVE POWER IN THE STEERING WHEEL AND I WAS NOT ABLE TO TURN OFF THE ENGINE. NEXT DAY, MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT I HAVE RODENT ISSUES AND THE RODENTS CHEWED THE WIRING INSIDE THE HARNESS. I CALLED…

Look up ODI 10919875 at NHTSA ↗

1418.9%
ODI 11228341

IT'S BEEN OVER A YEAR WITH NO REPAIRS ON THE CAR. WE'VE TRIED TO TRADE IT OFF AT A DEALERSHIP AND THEY REFUSED TO EVEN TAKEN IT IN ON A TRADE BECAUSE THERE IS NO FIX. WE ARE BEING HELD HOSTAGE IN A VEHICLE THAT IS NOW WORTH NOTHING BECAUSE THEY WONT' FIX IT. EVERY TIME WE HAVE IT SERVICED THE COOLANT IS LOW BUT CONTINUE TO SAY ENGINE TESTS FINE.

Look up ODI 11228341 at NHTSA ↗

1216.2%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

Look up ODI 11004191 at NHTSA ↗

1115.3%
ODI 11436591

I was driving in the number 1 lane (leftmost lane) when the dashboard display indicated there was a transmission fault and warned that I should pull over to a safe spot immediately. With the vehicle rapidly slowing, I had to maneuver through traffic to the right side of the road with great difficulty. It was very dangerous to make that maneuver with freeway traffic traveling at approximately 65 to 75 MPH. The vehicle is at the BMW dealer in Norwalk California and has not yet been examined for the problem. The dealer has confirmed that the e…

Look up ODI 11436591 at NHTSA ↗

5127.0%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

Look up ODI 11258802 at NHTSA ↗

3329.5%
ODI 11456527

Grievance/Complaint for 2020 X5 BMW Firer December 9, 2021 (49 days Owner) I was on my way to work, and I stopped at the local Bank of America drive through. While on my way, I received two (2) malfunction message saying the same thing, “ Scam Likely [phone removed]; (Check Control) Vehicle key missing, Close message; Vehicle key not available or malfunctioning. Drive-ready mode cannot be started. See Driver’s Manual for further information.” (This was the message/malfunction.) I took a picture and call my salesperson, Mr. Preston at BMW of …

Look up ODI 11456527 at NHTSA ↗

2523.1%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

Look up ODI 11377377 at NHTSA ↗

1217.4%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

Look up ODI 11446431 at NHTSA ↗

515.2%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

Look up ODI 11499019 at NHTSA ↗

139.0%
ODI 11543164

Drivetrain malfunction after less than 200 miles on the odometer. This malfunction required the car to be towed. This happened suddenly with no warning lamps (etc) as the car had been working just fine. It went from working 100% fine to a major alert, disabling the transmission (to go in drive or reverse mode) to prevent any use of the engine. Also, within my bmw account, this car with this VIN has since been listed to have an open recall. I did not receive any other explicit communication from the manufacturer about it and I only noticed it to…

Look up ODI 11543164 at NHTSA ↗

34.9%
ODI 11669880

Multiple issues with the software. 1. Since yesterday, [XXX] car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working. Called the local dealer BMW of North Canton on June 25, Ohio to check and fix and they scheduled it for Monday June 30. But car refused to start per point 1. 1. Couple of times got the message while driving that driver inability to dri…

Look up ODI 11669880 at NHTSA ↗

313.0%
ODI 11754180

I have a 2026 BMW X5 50E. I experienced the same malfunction twice in the same day. The first occurrence was when I was taking my husband to a doctors appointment. While parking the car and when I was almost at a stop the vehicle lurched forward and was stopped by the concrete curb. My husband asked me what happened and I said I don’t know. The second occurrence was about two hours later after visiting a second doctors office I headed to a lunch spot. I pulled into a parking spot and had come almost to a stop and once again the vehicle lurched…

Look up ODI 11754180 at NHTSA ↗

Air Bags
8330.6%
ODI 10544118 · 21,000 mi

I WAS REAR ENDED ON THE INTERSTATE AND PUSHED INTO A TRUCK IN FRONT OF ME ,BUT MY AIRBAGS DID NOT DEPLOY . I STRUCK MY HEAD ON THE STEERING WHEEL. THERE IS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CAR AND THE REAR END IS ALSO DAMAGED. THE AIR BAGS IN THE CAR THAT HIT ME DEPLOYED; AND THE TRUCK I HIT HAD AIR BAGS DEPLOYED. JUST WONDERING IF THERE ARE OTHER REPORTS OF PROBLEMS WITH BMW AIR BAGS NOT DEPLOYING ? *TR

Look up ODI 10544118 at NHTSA ↗

4731.5%
ODI 10853514

TAKATA RECALL :I WAS TOLD IT COULD TAKE UP TO A YEAR TO REPLACE THE DEFECT IN MY DRIVER'S SIDE AIR BAG. I AM NOT COMFORTABLE DRIVING MY CAR KNOWING THERE IS A RISK OF SERIOUS DAMAGE OR DEATH IF THE BAG DEPLOYS. I TAKE XARELTO (BLOOD THINNER) AND PURCHASED THIS SUV TO FEEL SAFER WHEN DRIVING. I AM A REALTOR AND USE MY CAR EVERYDAY AND OFTEN TIMES WITH CLIENTS OF MINE IN THE CAR. THE DEALERSHIP STATED THEY ARE NOT SELLING ANYMORE OF THESE CARS WITH THE DEFECTS UNTIL THEY ARE CORRECTED YET I AM DRIVING ONE WHICH HAS NOT BEEN CORRECTED. THEY S…

Look up ODI 10853514 at NHTSA ↗

66.1%
ODI 10692275 · 11,000 mi

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID…

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149.2%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

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56.8%
ODI 11318029 · 63,000 mi

WHEN THE VEHICLE WAS STATIONARY THE AIR BAG MALFUNCTION LIGHT CAME ON AFTER A LOUD POP NOISE WAS HEARD ON THE FRONT PASSENGER SIDE OF THE DASHBOARD. WE THEN TOOK THE VEHICLE TO BMW FOR A SAFETY INSPECTION. PLEASE SEE ATTACHED INITIAL REPORT WHERE THEY CLAIM THE AIRBAG HAS FAILED AND WANT US TO PAY $3000 TO REPLACE IT.

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56.8%
ODI 10945481 · 250 mi

OUR 2017 BMW X5 WAS INVOLVED IN A FATAL CAR ACCIDENT AND THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY CAUSING A HEAD INJURY. A DRIVER WAS DRIVING SOUTHBOUND LOST CONTROL ON ICE AND WENT INTO THE NORTHBOUND LANE WHERE ANOTHER VEHICLE STRUCK THE OUT OF CONTROL CAR CAUSING THOSE VEHICLES TO HIT OUR BMW AND PUSHING OUR VEHICLE OFF THE ROAD. *TR

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45.6%
ODI 11269652

2018 BMW X5 XDR40E. CONSUMER WRITES TO MULTIPLE MALFUNCTIONS WITH VEHICLE; AIRBAG/SEAT TENSIONER/BELT-FORCE LIMITERS-SYSTEM. *AS *JS

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126.3%
ODI 11428651

Driving my vehicle and on my screen popped up driver seat restraint malfunction, also rear seat restraint malfunction please go to closest dealership. I bring my vehicle to BMW dealership in my town and rep calls me and advise that the cup holders sit above the srs wiring and that liquid gets thru the cup holders and dripped on to the wires causing them to no longer work. This is a design flaw i have never spilled a drink in my cup holder and even if someone did on accident why is the AIRBAG wires not covered in plastic if going below cup holde…

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65.4%
ODI 11496539

BMW front cup holders have hole in bottom and it allows condensation/liquid to migrate through bottom to air bag sensor located directly underneath cup holders. Consumers are at risk of air bags going off unintentionally and/or not going off at all. Sensor should not be directly under a cup holder and/or the cup holder should not have a hole directly above safety sensor. BMW design defect. Consumers are having to pay out of pocket for sensor to be replaced as it is not covered under warranty. Additionally, there is a pending class action l…

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76.5%
ODI 11429666

SRS (airbag system) unit that is located underneath center console cupholder can be damaged by a small amount of liquid. Once SRS is damaged, a restraint system failure notification is alerted and the vehicle becomes immobile. Similar recall was issued in the past : Recall Number 96V107000 Manufacturer stated that neither the cupholder nor SRS unit is not watersealed. As the SRS unit seats directly underneath the non-watersealed cupholder it is not surprising to say that this may cause liquid damage while vehicle is in motion. Incident : Veh…

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11.4%
ODI 11561575

I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.

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13.0%
ODI 11719455

The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warrant…

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32.1%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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23.3%
ODI 11701093

On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-de…

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00.0%

No examples available for this selection.

Electrical System
2910.7%
ODI 10507326 · 9,000 mi

DOOR LOCKED ITSELF WITH KEY INSIDE, AND CAN NOT OPEN. *TR

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2114.1%
ODI 10662059 · 15,300 mi

ON 3 SEPARATE OCCASIONS THE ELECTRIC DOOR LOCKS HAVE LOCKED THE CAR WITH THE KEY FOB INSIDE THE CAR. ON THE 1ST OCCASION , A 2 Y/O CHILD HAD JUST BEEN STRAPPED INTO HIS CAR SEAT , A PURSE WITH THE KEY INSIDE THE PURSE , WAS PLACED ON THE FLOOR BEHIND THE DRIVER'S SEAT , THE REAR DOOR WAS CLOSED & ALL LOCKS WERE ACTIVATED . THIS OCCURRED IN THE HEAT OF SUMMER & REQUIRED ANOTHER DRIVER WITH A SPARE FOB TO QUICKLY DRIVE TO THE SITE OF THE PARKED CAR & AVOID HAVING TO BREAK A WINDOW . THIS WAS A VERY SCARY MOMENT ! SAME THING HAPPENED ( NO CHILD I…

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1515.3%
ODI 10556917 · 50 mi

I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON …

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127.9%
ODI 11140275

VEHICLE CONTINUES TO THROW ITSELF INTO PARK WHILE DRIVING AND INTERNIENTKY SHUTS OFF AFTER TWO WEEKS OF PURCHASING VEHICLE PROBLEMS DEVELOPED

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2331.1%
ODI 11080999 · 23,000 mi

WHILE DRIVING, ALL OF SUDDEN, DASHBOARD BECOMES BLANK. I BROUGHT THIS POINT TO BMW BELLEVUE DEALER. IT WAS CONFIRMED THAT THERE WAS NO ISSUE IDENTIFIED. HOWEVER, IT OCCURRED A COUPLE OF TIMES IN A YEAR. SINCE I WAS DRIVING 35-SPEED LIMIT ROAD, I PULLED THE VEHICLE AND STOPPED THE ENGINER AND THEN RESTART. THE ISSUE DISAPPREAD. I'M NOT SURE WHAT WOULD BE THE CONSEQUENCES OF IT WHEN I'M DRIVING AT HIGHWAYS OR AT HIGH SPEED.

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1621.6%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

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1520.8%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

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6836.0%
ODI 11184976 · 200 mi

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

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3934.8%
ODI 11324581 · 4,000 mi

NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR

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3633.3%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

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1318.8%
ODI 11502080

The car's start and stop feature due to the way it is programed started up the car when it was already turned off in a garage causing carbon monoxide to fill up in the garage. There is no way to turn off the start/stop feature on the car to protect yourself or to make sure it's off. Very confusing and can create a risk of a person being hurt or killed due to the confusion of how the system works. This is a very dangerous situation.

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824.2%
ODI 11504169

Car computer stopped working. Prior to this, computer would not recognize either of two keys.

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2416.6%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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813.1%
ODI 11659880 · 80 mi

The contact owns a 2025 BMW X5. The contact stated while driving at approximately 35 MPH, the blind spot warning light was inoperable, and the Forward Collision Avoidance assist sensor warning light was deactivated on the instrument cluster. The contact had taken the vehicle to the dealer, where it was diagnosed and determined that the electrical system and harness had failed and needed to be replaced. The vehicle was repaired. The contact stated that the Lane Keep Assist System was inoperable. The contact had taken the vehicle back to the same…

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939.1%
ODI 11724688

The vehicle is exhibiting symptoms that are identical to those described in NHTSA Recall 25V556 , water intrusion through the windshield and A-pillar area. The recall documents that improperly sealed windshields can allow water to enter the power distribution box and electronic control unit, leading to a short circuit and, in extreme cases, a thermal event even when the ignition is off.

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Power Train
5118.8%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

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3322.1%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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1111.2%
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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138.6%
ODI 11337222

THE VEHICLE SHIFTED TO NEUTRAL WHEN IT SHOULD HAVE BEEN IN PARK, AND/OR SHOULD HAVE SHIFTED TO PARK WHEN IN NEUTRAL AND ENGINE WAS SHUT OFF.

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1317.6%
ODI 11408181 · 109,000 mi

FRONT DRIVESHAFT NEEDS TO BE REPLACED DUE TO EXCESS WEAR, PERHAPS TRANSFER CASE AS WELL. VERY SIMILAR TO SAFETY RECALL CAMPAIGN 17V-138:FROM APRIL/2017 (SAME ISSUE, MY MODEL IS ONE YEAR OLDER THAN RECALL NOTICE), BUT BMW NA WILL NOT COVER THE REPAIR COST FOR THIS DEFECT.

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1013.5%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

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1013.9%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

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1910.1%
ODI 11174343 · 860 mi

TL* THE CONTACT OWNS A 2019 BMW X5. WHILE DRIVING 35 MPH, "LEVELER SELECT DEFECT" APPEARED ON THE INSTRUMENT PANEL FOLLOWED BY "TRANSMISSION DEFECT, DO NOT TURN VEHICLE OFF". THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO DRIVE, NEUTRAL, AND REVERSE, BUT COULD NOT SHIFT INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS FINALLY ABLE TO BE PLACED INTO PARK, IT AUTOMATICALLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO DAVIS AUTOMOTIVE GROUP (6135 KRUSE DRIVE, SOLON, OHIO 4…

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1614.3%
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

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2825.9%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

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2333.3%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

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824.2%
ODI 11496221

11/21~11/24: Transmission shift from D to N while driving and the vehicle lost power. system down and change to Charging Mode, which shows when power off. Need to push the start button couple of times to turn X5 on. These things happen 3 times. 11/28~12/2: BMW service tech updated software. I pick it up on 12/3 12/4: There was error message that "Four wheel drive limited" and engine stops and system changed to Charging Mode. I had to push the start button to turn it on.

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1611.0%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

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711.5%
ODI 11630271

Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!

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417.4%
ODI 11713010

I purchased the car on 12/29/2025. While driving the car on 1/2/2026, I was parking the vehicle when an error message that said "Drivetrain Malfunction" appeared on the screen, which informed me that I needed to take my car to a service center. Luckily I was not moving at a high rate of speed and I was able to park the vehicle with no issue. I was able to drive the vehicle to a dealer for service the next morning (1/3/2026). They ran diagnostics but were not able to replicate the issue. BMW North America was consulted and they had the deal…

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Fuel/Propulsion System
248.9%
ODI 10481185 · 9,598 mi

WHILE DRIVING AT ABOUT 45 MPH THE ENGINE SPUTTERED WITH A MESSAGE DISPLAYING "ENGINE MALFUNCTION" AND THE VEHICLE LOST POWER AND STALLED ALL HAPPENING WITHIN ABOUT 5 SECONDS. THE VEHICLE WAS THEN TOWED TO THE BMW DEALERSHIP. WE WERE ADVISED BY THEIR MASTER TECHNICIAN THAT THE FUEL PRESSURE RAIL SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED (DIAG CODE: D1350_00000000_04_02 AND FAULT 48A9 & 3F31). WE ASKED HIM IF THIS COULD SOMEHOW BE PREVENTED AND HE REPLIED "NO" AND WENT ON TO SAY THAT HE HAS NEVER HEARD OF THIS HAPPENING BEFORE. HIS COMME…

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96.0%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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2020.4%
ODI 11112799 · 65,000 mi

THIS 2014 BMW X5 HAS A DIESEL ENGINE. THE FUEL PUMP HAS FAILED TWICE IN NINE MONTHS CAUSING THE VEHICLE TO SUDDENLY LOSE POWER AND COMPLETELY STOP. THE VEHICLE WAS STATIONARY AT A STOP LIGHT BOTH TIMES. HOWEVER, THIS CAN OCCUR WHILE IN MOTION AT ANY TIME. THIS DIESEL ENGINE FUEL PUMP FAILURE IMPACTS ENTIRE FUEL SYSTEM WHICH REQUIRES A COMPLETE REPLACEMENT (PLEASE SEE ATTACHMENT FOR FIRST REPAIR. THE CAR IS CURRENTLY AT BMW SERVICE}. THIS PROBLEM WILL OCCUR AGAIN BECAUSE THEY KEEP USING THE SAME PARTS. I AM SURE WITH SOME INVESTIGATING YOU …

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3019.7%
ODI 11039258 · 64,000 mi

IN JANUARY 2015, I BOUGHT A BMW X5 35D TWUN TURBO (N57T ENGINE) OE EQUIPPED WITH A BOSCH HIGH PRESSURE FUEL PUMP ("HPFP") PART #0445010667. TWO WEEKS AGO, I WAS DRIVING AT 75 MPH IN THE 4TH LANE OF A 6 LANE HIGHWAY WHEN MY CAR JERKED AND A "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON THE SCREEN. I WAS TOWED TO THE DEALER THINKING THIS WOULD BE COVERED UNDER WARRANTY - THE CAR IS LESS THAN 3 YEARS OLD! I'M TOLD THAT THERE WAS A "CATASTROPHIC FAILURE" OF THE HIGH PRESSURE FUEL PUMP THAT I DID NOT CAUSE, HAD NO WARNING OF AND COULD NOT HAVE PREVENTED…

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912.2%
ODI 11043266 · 5,000 mi

ACCORDING TO THE MANUFACTURER STICKER BMW X5 5.0 GETS 15/21MPG. I WISH I GET ANYWHERE NEAR THAT. I GET ABOUT 11 AVERAGE MPG. I TOOK THE CAR TO THE DEALER TWICE AND I CALLED BMW NORTH AMERICA AND THEY SAID THAT IS THE WAY IT IS. YOU WILL NEVER GET WHAT YOU SEE ON THE STICKER. SO WHEN YOU BUY A CAR NEVER TRUST WHAT THEY SAY ON THE STICKER PRICE.

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1520.3%
ODI 11153627 · 8,600 mi

WE WERE IN OUR 2017 BMW X5 DIESEL DRIVING ON HIGHWAY 14S IN SANTA CLARITA, CA ON THE 17TH OF NOV 2017 AT 1:30PM . ACCELERATED TO PASS A CAR, FELT A SUDDEN SURGE, DRIVETRAIN MALFUNCTION INDICATION CAME ON, INDICATED SAFE TO PROCEED AT A MODERATE SPEED. ATTEMPTED TO ACCELERATE, NO RESPONSE. WAS ABLE TO COAST TO THE RIGHT MEDIAN BETWEEN THE FREEWAY AND THE ON-RAMP AWAY FROM ON-COMING CARS. BMW CAME TO A COMPLETE STOP AND WAS NOT ABLE TO START. CONTACTED BMW ASSIST, WAS INFORMED THAT IT WOULD BE ABOUT A 3 TO 4 HOUR WAIT FOR THE TOW VEHICLE. TOW …

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1115.3%
ODI 11128006 · 2,900 mi

ENGINE STALL AND OR FLUTTER WHEN TURNING AT SLOW SPEEDS

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52.6%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

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21.8%
ODI 11629757

Vehicle Purchase from BMW of Devon Dear BMW Customer Relations Team, I am writing to express my deep disappointment and frustration regarding my recent experience with a Certified Pre-Owned (CPO) vehicle purchased from BMW of Devon. As a loyal BMW customer, I expected a higher standard of quality and service than what I have experienced. I purchased a 2020 BMW X5 (VIN: [XXX] in October 2023 with the confidence that it had undergone a rigorous inspection process, as advertised under your CPO program. However, after driving the vehicle fo…

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32.8%
ODI 11407871 · 2,973 mi

MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.

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34.3%
ODI 11716132

I am writing to formally express my concern regarding serious and repeated safety-related failures with my 2022 BMW X5 xDrive45e, VIN [XXX] . I purchased this vehicle in 2022 through a custom build, at a purchase price exceeding $80,000, with the expectation of reliability, safety, and premium quality consistent with the BMW brand. In October 2025, while my wife was driving with my son in the vehicle, the hybrid component safety box failed without warning, causing the vehicle to stall on the roadway. This created a dangerous situation for my …

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13.0%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

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42.8%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

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11.6%
ODI 11715819

We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is workin…

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14.3%
ODI 11757606

I was driving at 70 mph on the highway when the car suddenly and without warning went into neutral, lost all functionality, and displayed the warning "Drivetrain Malfunction--Stop Driving Immediately--Call Roadside Assistance." I had to drift (barely) to side of a busy highway and exit the vehicle to get to safety. The dealer review of fault codes include: High-voltage system: No voltage established; No communication possible with: Accumulator-management electronics; SME: Software action required; Function: Acceleration not possible; Function:…

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Unknown Or Other
145.2%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

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1812.1%
ODI 10721556 · 17,700 mi

AFTER A CONCERT, I DROVE MY X5 OUT OFF A PARKING LOT WITH MY WIFE. I COULD FEEL A LITTLE BIT ABOUT SOMETHING UNCOMMON ON THE DRIVER SIDE DOOR, BUT DID NOT PAY MUCH ATTENTION BECAUSE THERE IS NO SIGN ON INDICATOR BOARD SHOWING THE DOORS DID NOT CLOSED. AT A TRAFFIC LIGHT, I TURNED TO RIGHT, AND DIVER DOOR OPENED SUDDENLY. I HAVE TO SLOW DOWN, AND TRIED TO CLOSE THE DOOR WHILE DRIVING, BUT THE DOOR COULD NOT BE CLOSED. THE DOOR LOCK DID NOT WORK. I PARKED THE CAR AT A SHOPPING CENTER PARKING LOT, AND REALIZED THAT I COULD NOT OPEN OR CLOSE THE…

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88.2%
ODI 10726505 · 8,800 mi

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN

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1912.5%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

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1418.9%
ODI 10934867

THE ATTORN. GEN OF FL SUGGESTED I REACH OUT TO YOU TO EXPRESS A CONCERN I HAVE FOR OUR X5 EDRIVE. WE BOUGHT THIS VEHICLE AT REEVES BMW IN TAMPA. SINCE WE HAVE HAD THE VEHICLE, IT HAS BEEN A MAJOR ISSUE AND NOW THAT WE HAVE A NEWBORN, IT HAS BECOME A SAFETY CONCERN OF OURS THAT THE CAR AUTOMATICALLY SHUTS OFF WHEN THE DRIVER'S DOOR OPENS. NOT ONLY CAN WE NOT PRE-CONDITION THE CAR WHEN WE ARE TRYING TO PUT HIM IN THE CAR SEAT, BUT ANYTIME WE GET OUT TO GRAB SOMETHING, IT LEAVES HIM WITH NO A/C AND IN WINTER THE HEAT WILL SHUT DOWN. …

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79.5%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

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1115.3%
ODI 11139130 · 4,930 mi

THE PASSENGER BLIND SIDE DETECTION WILL NOT PICK UP VEHICLES ONLY 20% OF THE TIME.

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2814.8%
ODI 11183752 · 45 mi

THE DRIVERS ASSIST SYSTEM DISABLES ITSELF FREQUENTLY IN COLDER AND SNOWY WEATHER. THIS REMOVES A NUMBER OF SAFETY SYSTEMS FROM THE VEHICLE.

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1513.4%
ODI 11329328 · 170 mi

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR

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1816.7%
ODI 11414335 · 7,500 mi

DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.

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1724.6%
ODI 11495003

I put my car in reverse this evening and the screen kept clicking and unclick the back up assistance button. The steering wheel was moving on its own. I was not controlling it. The brakes were hard and I could not press down more than 1/5-1/4 of the way. The car was not in my control. After an hour on the phone with support and reporting the issues they advised they would tow it. I was able to put the car in reverse push a button off that was selecting without being pressed manually near the driving shifter to get the car to drive normally. A…

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824.2%
ODI 11509869

My X5 was accelerating on its own. I was able to control the speed with the brakes but once I took my foot off the brake the vehicle would accelerate again. It went as fast as 50 MPH. I did shut off the vehicle at a stop light to disengage any possible system. The car continued to accelerate once I let off the brake. Once home, my garage smelled horribly of burnt rubber from riding the brake pads. No system dash board notifications appeared. BMW dealership took the vehicle for inspection and couldn’t find an issue. National BMW then sent an …

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96.2%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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58.2%
ODI 11634117

Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.

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313.0%
ODI 11749198

This vehicle has now experienced the same severe, life-threatening defect on four separate occasions. While driving at approximately 45–50 mph, the vehicle unexpectedly loses power and rapidly decelerates. A red warning message first appears stating "Inability to Drive," followed within a few seconds by "Emergency Shutdown." The vehicle then initiates an uncommanded emergency stop on public roads and highways without any input from me. On two separate occasions, vehicles traveling behind me had to brake suddenly or swerve around my vehicle to…

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Service Brakes
41.5%
ODI 11024411

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE ENGINE MALFUNCTIONED AND REQUIRED A SOFTWARE UPDATE. THE VEHICLE'S AIR SPRINGS NEEDED TO BE REPLACED. THE COOLANT TANK CRACKED CAUSING COOLANT TO LEAK FROM THE VEHICLE. THE OIL GASKET WAS LEAKING AND NEEDED TO REPLACED. *JS

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64.0%
ODI 10566288 · 5,500 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD INDEPENDENTLY VEER TO THE RIGHT OR LEFT BEFORE COMPLETELY STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKES, ROTORS AND BOLTS WERE REPLACED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THERE WERE NO FURTHER REPAIRS THEY COULD PERFORM TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,500. THE…

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44.1%
ODI 10638777 · 15,000 mi

I WAS ON A TRAVELING ON MY VEHICLE AND AS I GOT IN AND OUT OF THE VEHICLE EARLIER THAT DAY IT BEGAN TO MOVE FORWARD BECAUSE THE GLUE THAT MAKES IT STICKY STICK TO THE CARPET FELL OFF A COUPLE OF WEEKS AGO. AS I WAS TRAVELING I TRIED TO BRAKE AND THE FLOOR MAT GOT CAUGHT UP BEHIND THE BRAKE AND THE FRONT OF THE GAS PEDAL. I HAD TO LOOK DOWN AND REACH TO PULL THE FLOOR MAT BACK TO WHERE IT IS SUPPOSED TO BE. I ALMOST HIT THE VEHICLE IN FRONT OF ME! *TR

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21.3%
ODI 10920143 · 8,000 mi

BMW X5M50D WHEN IT IS RAINING (HIGHWAY SPEED) AND I USE THE BRAKES THE CAR IS TURNING LEFT. HORRIBLE FEELING, I ALMOST HAD A CRASH TWICE WITH MY FAMILY BECAUSE YOU LOSE STEERING CONTROL WHEN YOU WANT TO KEEP IT STRAIGHT ...NORMAL CONDITIONS THE CAR IS BRAKING PERFECTLY...BMW DEALER ASSEMBLED SOME BRAKE DRYING SYSTEM BUT IT IS THE SAME. I AM AFRAID MORE CARS ARE AFFECTED. THE SITUATION IS MORE DANGEROUS THE STRONGEST YOU BRAKE AND ALSO DEPENDS ON THE RAIN DENSITY.

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22.7%
ODI 10966356 · 24,814 mi

I STOPPED AT THE ENTRANCE OF AN APARTMENT COMPLEX AND WAS WAITING FOR THE SECURITY GATE TO OPEN. ONCE I CAME TO A COMPLETE STOP THE AUTO START STOP FUNCTION TURNED THE ENGINE OFF. WHILE STOPPED, WITH MY FOOT STILL ON THE BRAKE, SUDDENLY AND UNEXPECTEDLY, THE ENGINE STARTED AND THE VEHICLE TOOK OFF STRIKING THE SECURITY GATE AS IT WAS OPENING. THE BRAKES DID NOT WORK. NO AIRBAG DEPLOYED EITHER.

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68.1%
ODI 11010463 · 1,200 mi

WHILE BACKING INTO A PARKING SPACE, AT A VERY SLOW SPEED, THE BRAKES FAILED AND THE CAR HIT THE BUILDING BEHIND THE PARKING SPOT. NEXT DAY, WHILE PARKING AT A CONVENIENCE STORE, ALSO AT A VERY SLOW SPEED, THE BRAKES FAILED AGAIN AND HIT A POST. BOTH TIMES THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME, I THOUGHT I HAD MADE A MISTAKE, BUT AFTER THE SECOND INCIDENT I REALIZED THE BRAKES FAILED. ON THE WAY HOME, I FOUND THAT I COULD DUPLICATE THE PROBLEM AT WILL WHILE AT A VERY SLOW SPEED (SIMULATED PARKING SITUATION). I CONTACTED …

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34.2%
ODI 11131783 · 1,400 mi

THIS BRAND NEW CAR I BOUGHT HAS THE OPTIONS OF "ADVANCED SAFETY SYSTEM" WHICH WAS SUPPOSED TO PREVENT A COLLISION. I WAS DRIVING ON ADAPTIVE CRUISE CONTROL, 4 CAR DISTANCE ON HIGHWAY. AS I WAS DRIVING CLOSE TO THE EXIT WHERE I NEEDED TO TAKE, ADAPTIVE CRUISE CONTROL DID NOT SEEM TO BE WORKING SINCE I NOTICED THAT THE CAR WAS NOT SLOWING DOWN AS I WAS APPROACHING THE CAR IN FRONT OF ME. I PRESSED ON THE BRAKE TO SLOW DOWN MY VEHICLE, BUT THE VEHICLE DID NOT RESPOND TO MY BRAKING. I PRESSED DOWN BRAKE AS HARD AS POSSIBLE TO STOP THE VEHICLE, B…

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126.3%
ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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54.5%
ODI 11418267

Automatic braking system. Traveling about 50 MPH the automatic brake activated, there was nothing even close to my vehicle, my passenger's head was jerked forward. I had the vehicle in for computer problems about two weeks ago, concerning the radio and dash board displays, not knowing about the automatic braking problem at that time, ( this is the second incident involving the automatic brake, first time I didn't think too much about it since I had just purchased the vehicle I thought maybe a new car bug ). I was told that there was no fix for…

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54.6%
ODI 11423701

On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Tho…

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68.7%
ODI 11467199 · 1,000 mi

The contact owns a 2022 BMW X5. The contact stated that his foot was caught on the mat and the vehicle accelerated. The contact had to engage the parking brake to stop the vehicle. There were no warning indicator lights illuminated. While the vehicle was idling in the driveway, the vehicle lunged forward, crashed into an unknown vehicle and the vehicle drove into the garage. There was no reported fire but the fire department was on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to an independent m…

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39.1%
ODI 11515326

The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.

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4329.7%
ODI 11577966

The contact owns a 2024 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while accelerating. Additionally, while the transmission was in reverse (R), the brake pedal was depressed, but the vehicle failed to stop immediately. An unknown warning light was illuminated. The contact became aware of NHTSA Campaign Number: [XXX] (Electronic Stability Control, Service Brakes) associated with the VIN from Cars.com. The dealer was made aware of the failure but confirmed that parts were not yet availa…

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1219.7%
ODI 11609447

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

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28.7%
ODI 11756626

My 2026 BMW X5 xDrive50e experienced a serious freeway safety event involving loss of braking/brake power, loss of vehicle power/functionality, and multiple vehicle warnings/errors. The incident occurred while I was driving on the freeway and substantially affected my ability to safely operate the vehicle. BMW Emergency Services subsequently towed the vehicle to Irvine BMW on 07/09/2026. Irvine BMW later attributed the event to Emergency Stop Assist (ESA) and the Driver Monitoring System (DMS), rather than identifying a mechanical brake failur…

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Engine And Engine Cooling
93.3%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

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42.7%
ODI 10594083 · 1,624 mi

THIS PAST WINTER I TOOK MY BMW IN TWICE (MAR 28, 2014 AND APR 22, 2014) BECAUSE A CLICKING NOISE I HEAR WHEN DRIVING AND IT WAS ASSUMED THAT THE NOISE WAS RELATED TO LOW TEMP OUTSIDE. ON MAY 23, 2014 I NOTICE THE CLICKING NOISE AGAIN. I CURRENTLY HAVE 2548 MILES ON MY CAR. THE ANCHORAGE BMW COULD NOT FIGURE OUT WHAT WAS CAUSING THE NOISE. THEY WERE UNABLE TO REPRODUCE THE NOISE. WHEN HAPPEN AGAIN IN APRIL I RECORDED THE NOISE ON MY CELL PHONE AND WAS TOLD THAT DEALER'S SERVICE DEPT WOULD STILL NEED TO REPRODUCE THE NOISE. I CALLED THE SERVICE D…

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55.1%
ODI 11486946 · 130,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving at 30-50 MPH, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that he smelled a strong oil, diesel and coolant odor inside the vehicle while driving. The contact stated that the failures reoccurred while drivi…

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63.9%
ODI 11451037 · 37,000 mi

The contact owns a 2015 BMW X5. The contact initially received a recall notice for NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact then stated that the DEF (Diesel Exhaust Fluid) warning light illuminated on the instrument panel. The contact took the vehicle to the dealer and was informed that the engine control module was defective. The contact linked the defective engine to the recall. Once the parts for the recall remedy became available, it was determined …

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68.1%
ODI 11621918

The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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45.4%
ODI 11609769 · 55,000 mi

The contact owns a 2017 BMW X5. The contact stated while driving the vehicle, the vehicle suddenly decelerated and failed to exceed 35 MPH. During the failure, a message that the engine had overheated was displayed. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the water pump had failed and needed to be replaced. The water pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included i…

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79.7%
ODI 11627506 · 74,000 mi

The contact owns a 2018 BMW X5. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the thermostat was stuck opened, causing the check engine warning light to illuminate and the transmission oil coolant heat exchanger to be damaged by the thermostat failure. The contact was advised that the thermostat and coolant pump needed to be replaced. The vehicle was not repaired. T…

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126.3%
ODI 11607354 · 41,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the vehicle suddenly shut off and failed to restart. During the failure, the message "System Overheated" was displayed. The vehicle was towed to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the starter motor was faulty and needed to be replaced. The starter motor was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. T…

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1513.4%
ODI 11556127 · 45,000 mi

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

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76.5%
ODI 11634565 · 80,000 mi

The contact owns a 2021 BMW X5. The contact stated that the vehicle was taken to a local dealer for an oil change and the contact was informed that there was coolant leaking from the water pump and that the water pump needed to be replaced to prevent further damage to the internal components of the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

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34.3%
ODI 11611238 · 70,381 mi

The contact owns a 2022 BMW X5. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 70,381.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags42,000–68,500 mi60,000 mi7
ODI 10865793 · 32,000 mi

TAKATA RECALL -- I JUST CALLED BMW FOR OPTIONS REGARDING GETTING MY CAR REPAIRED AND ALSO REQUESTED TO BE LET OUT OF MY LEASE. THEY SAID THEY DO NOT YET HAVE PARTS FOR REPAIR, MY CAR HAS BEEN MARKED 'UNSELLABLE' AND THE ONLY END OF LEASE OPTION THEY GAVE WAS FOR ME TO PAY IT OFF. I AM FURIOUS. I REFUSE TO DRIVE AN UNSAFE CAR FOR THE NEXT THREE MONTHS AND I ABSOLUTELY SHOULD NOT BE REQUIRED TO PAY OFF THE LEASE ON THIS CAR. THEY NEED TO TAKE IT BACK AND LET ME MOVE ON. I HAVE TWO SMALL CHILDREN THAT I DRIVE AROUND IN THIS CAR EVERY DAY!!! THIS I…

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ODI 10889248 · 30,000 mi

TAKATA RECALL

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ODI 10906946 · 52,000 mi

TAKATA ARIBAG HAS NOT BEEN RESOLVED. GOING ON 8 MONTHS. ENGINE SHUTS DOWN.

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Engine47,000–82,250 mi56,000 mi23
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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ODI 10537200 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER OF THE ROAD AND FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

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ODI 10906946 · 52,000 mi

TAKATA ARIBAG HAS NOT BEEN RESOLVED. GOING ON 8 MONTHS. ENGINE SHUTS DOWN.

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Power Train58,250–77,063 mi67,000 mi11
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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ODI 10986220 · 60,000 mi

BMW DOES NOT HAVE PARTS TO REMEDY THESE RECALLS; THEY HAVE BEEN ON BACK ORDER FOR OVER 8 MONTHS NOW!

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ODI 11042662 · 69,125 mi

VEHICLE WAS IN MOTION ON COUNTY ROAD WHEN OVERHEAT WARNING CAME ON ADVISING TO SLOW DOWN. WITHIN 10 SECONDS VEHICLE OVERHEATED WARNING CAME ON AND CAR SHUT DOWN FORCING VEHICLE OFF THE ROAD. NO APPARENT OTHER WARNING, NO SYMPTONS SUCH AS STEAM FROM BLOWN HOSE OR HOLE IN RADIATOR. VEHICLE 4 YEARS OLD W/69K MILES; WATER PUMP & THERMOSTAT WENT BAD. $1500 REPAIR. APPARENTLY BMW KNOWINGLY MANUFACTURED X5 WITH INFERIOR WATER PUMP W/50K WARRANTY. THIS IS ONLY COMING TO LIGHT TO CUSTOMERS NOW SINCE X5'S ARE OVERHEATING AFTER WARRANTY. VERY DANGERO…

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Electrical System58,000–85,265 mi64,000 mi11
ODI 10662059 · 15,300 mi

ON 3 SEPARATE OCCASIONS THE ELECTRIC DOOR LOCKS HAVE LOCKED THE CAR WITH THE KEY FOB INSIDE THE CAR. ON THE 1ST OCCASION , A 2 Y/O CHILD HAD JUST BEEN STRAPPED INTO HIS CAR SEAT , A PURSE WITH THE KEY INSIDE THE PURSE , WAS PLACED ON THE FLOOR BEHIND THE DRIVER'S SEAT , THE REAR DOOR WAS CLOSED & ALL LOCKS WERE ACTIVATED . THIS OCCURRED IN THE HEAT OF SUMMER & REQUIRED ANOTHER DRIVER WITH A SPARE FOB TO QUICKLY DRIVE TO THE SITE OF THE PARKED CAR & AVOID HAVING TO BREAK A WINDOW . THIS WAS A VERY SCARY MOMENT ! SAME THING HAPPENED ( NO CHILD I…

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ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

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ODI 11010781 · 60,000 mi

FAULTY DOOR LOCK ACTUATORS CAUSE DOORS TO LOCK BUT NOT UNLOCK WITH BUTTON OR KEY FOB. HAPPENED AFTER DEALER CHARGED TO REPLACE JUNCTION BOX MODULE.

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Unknown Or Other41,500–86,625 mi62,000 mi8
ODI 10721556 · 17,700 mi

AFTER A CONCERT, I DROVE MY X5 OUT OFF A PARKING LOT WITH MY WIFE. I COULD FEEL A LITTLE BIT ABOUT SOMETHING UNCOMMON ON THE DRIVER SIDE DOOR, BUT DID NOT PAY MUCH ATTENTION BECAUSE THERE IS NO SIGN ON INDICATOR BOARD SHOWING THE DOORS DID NOT CLOSED. AT A TRAFFIC LIGHT, I TURNED TO RIGHT, AND DIVER DOOR OPENED SUDDENLY. I HAVE TO SLOW DOWN, AND TRIED TO CLOSE THE DOOR WHILE DRIVING, BUT THE DOOR COULD NOT BE CLOSED. THE DOOR LOCK DID NOT WORK. I PARKED THE CAR AT A SHOPPING CENTER PARKING LOT, AND REALIZED THAT I COULD NOT OPEN OR CLOSE THE…

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ODI 10759226 · 19,000 mi

AFTER STARTING THE CAR, PUTTING THE CAR IN DRIVE, INITIATING A THREE POINT TURN, AFTER THE FIRST PART OF THE TURN WHEN THE ACCELERATOR IS RELEASED THE CAR WILL JERK, ACCELERATE, LUNGE FORWARD. I WAS ABLE TO GET MY FOOT ON THE BRAKE TO PREVENT ADDITIONAL FORWARD MOTION. THE REVS RHYTHMICALLY SURGED UP AND DOWN BETWEEN 2500RPMS AND IDLE. THE WHOLE TIME THE VEHICLE WAS TRYING TO DRIVE FORWARD. THEN AFTER A FEW SECONDS THE VEHICLE STALLED. WE'VE TAKEN THE CAR TO THE DEALERSHIP THREE TIMES TO GET THIS FIXED BUT THEY CAN FIND NO FAULT WITH THE …

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ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

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Fuel/Propulsion System26,900–72,000 mi50,000 mi5
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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ODI 10694767 · 26,900 mi

NO ACCIDENT, JUST A SAFETY ISSUE WITH ACCELERATION DELAY. TOTAL LACK OF ACCELERATION AT A STOP TO GO. THERE IS AN INHERENT LAG UNTIL THE TRANSMISSION KICKS IN AND GOES, ABOUT A HALF SECOND DELAY. THIS IS OBVIOUSLY NOT GOOD WHEN TRYING TO GET INTO BUSY TRAFFIC WHETHER AT A LIGHT OR MERGING. I HAVE TALKED TO BMW TAMPA AND RAN A DIAGNOSTIC WITHOUT SUCCESS FOR A FIX. THEY EVEN ADMIT THERE IS AN ISSUE WITH THIS BUT BMW GERMANY GUYS THEY SAY WON'T CHANGE THEIR THINKING OR FIX THE ISSUE. IN A NUTSHELL IT'S AS IF THE FUEL DOESN'T GET TO THE I…

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ODI 11118041 · 72,000 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FUEL TANK SENSOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

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Service BrakesToo few reports for a range10,000 mi3 (sparse)
ODI 10566288 · 5,500 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD INDEPENDENTLY VEER TO THE RIGHT OR LEFT BEFORE COMPLETELY STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKES, ROTORS AND BOLTS WERE REPLACED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THERE WERE NO FURTHER REPAIRS THEY COULD PERFORM TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,500. THE…

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ODI 10606240 · 10,000 mi

I WAS COMING DOWN LAKEMONT BLVD (SLOPING DOWNWARDS) AT ABOUT 5 PM AND WHEN I WAS NEARING THE TRAFFIC LIGHT AT THE INTERSECTION WITH SE NEWPORT WAY, I STARTED SLOWING DOWN AS I COULD SEE THE LIGHT WAS RED. I PUSHED DOWN ON THE PEDAL BUT THE BRAKE WAS NOT FULLY RESPONSIVE. IT WOULD SLOW DOWN AND SEEM TO BE STOPPING, BUT KEEP GOING. I WAS FEELING A BIT OUT OF CONTROL AND TRIED TO STEER AWAY FROM THE CAR THAT WAS STOPPED AT THE TRAFFIC LIGHT AND JUST FOR A MOMENT IT SEEMED LIKE THE BRAKE HAD APPLIED AND THE CAR ALMOST STOPPED BUT IT KEPT GOING U…

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ODI 10913921 · 67,000 mi

DURING FRONTAL IMPACT AT 34+MPH, AIRBAG DID NOT DEPLOY; DRIVER HIT STEERING WHEEL AND PASSED OUT; BRAKES DID NOT FUNCTION PROPERLY EITHER (WAS SERVICED BY BMW DEALERSHIP LESS THAN 2 MONTHS AGO); VEHICLE SLID STRAIGHT INTO CAR IN FRONT OF IT AND BRAKES DID NOT ENGAGE PROPERLY WITH DRIVER PRESSING BRAKE PETAL

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Seat BeltsToo few reports for a range68,874 mi4 (sparse)
ODI 11047618 · 43,000 mi

SEAT BELT GETS 'STUCK' AND DOES NOT AUTOMATICALLY FASTEN.

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ODI 11341987 · 70,000 mi

PASSENGER SEAT SENSOR FOR AIRBAG HAS FAILED. WAS TOLD NOT COVERED UNDER WARRANTY OR ANY RECALL, ESTIMATE OF $2,200. WAS TOLD THAT SAFETY SYSTEM IS NOW COMPROMISED FOR PASSENGER.

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ODI 11402903 · 70,000 mi

PASSENGER SEAT - SEAT/AIRBAG OCCUPANCY SENSOR FAILED. THE AIRBAG AND SEATBELT LIGHT REMAINS LIT. BMW SAID NOT COVERED UNDER ANY WARRANTY EVEN THOUGH IT'S A SAFETY ISSUE. ESTIMATED COST TO REPAIR - $3,000. APPARENTLY AIRBAG AND SEATBELT WILL NOT ENGAGE IF SENSOR IS NOT WORKING

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-111None
ODI 11625183

I noticed smoke comes from engine compartment while I was driving. It has been going on for a few months and I found out the BMW Water Pump Electrical Connector related recall (No 24V-608) for Year 2012-2018 including X5. 'What could happen' in their recall is exactly what I'm experiencing but my VIN number is not part of their recall even though the year and model matches. I called BMW and they said it goes by specific VIN and didn't provide details of why my car is not included. I don't feel safe driving and would like it to be checked by BMW…

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2024-120None

No examples available for this selection.

2025-011None
ODI 11634156

My 2013 X5 is not on the recall list, but it is experiencing the same issue described in the recall for the 2013 X5 ( see below). Recently, I began receiving a message on my dashboard indicating the alert related to the parking brake. Two weeks ago, when I started the vehicle, I was unable to shift into any gear, and also the parking brake malfunction appeared on my dashboard. Please refer to the pictures below, which show the active alert related to the brake and gear issue. I kindly request that my vehicle be added to the recall list so that…

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2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-041None
ODI 11655080

Check engine light indicated on the dash, immediately took it to an nearby auto mechanic Tuffy in Fort Myers Florida, off of Daniel's parkway. The said the diagnostic said it was valve cover and gasket replacement. Got a second opinion at Apex Auto in Tire in Fort Myers. Had them install a new valve cover and gasket cover. Check engine light was still visible. Probing a further diagnostic. They indicated that this vehicle should be fixed under recall 23V-707. And would suggest a local BMW dealership to perform that service. The mechanic said th…

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2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-081None
ODI 11679744

The primary component that has malfunctioned is the engine's valve stem seals, which are available for inspection upon request. This defect has led to excessive oil consumption, which has now escalated to a critical safety issue. The vehicle is emitting a huge amount of thick smoke from the exhaust with a strong smell of burnt oil, and multiple engine warning lights are illuminated. I have stopped driving the vehicle, as the excessive smoke creates a significant visibility hazard for myself and others, and the underlying issue presents a risk o…

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2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11701313

Component or system that failed/malfunctioned N63 4.4L twin-turbo V8 engine – excessive oil consumption (1 quart every 300–400 miles) caused by failed valve-stem seals and leaking turbocharger coolant feed/return lines. Parts are still on the vehicle and available for inspection. How was your safety or the safety of others put at risk? Sudden loss of engine oil can lead to catastrophic engine failure, bearing damage, or fire. Leaking coolant onto hot turbochargers creates risk and sudden coolant loss/overheating while driving. Has the problem…

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2025-122None
ODI 11705896

The componet that failed is the cars electric system in the rear. Battery gets so hot its melted a 2nd orange box on top of the battery. Burned a hole right through. Attempted to start the vehicle, now it's throwing big sparks in the rear battery compartment. ABS warnings, brake warnings, it leaks. It will not start again! We have no transportation. Noone seems to be very concerned about the matter. Atleast 7 open, very dangerous recalls on this vehicle. How come someone has to die from the companies failure to fix what they know is wrong? Th…

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ODI 11706109

The EGR system in my 2013 BMW x5d has failed. There is a recall notice for the EGR system on the 2014 BMW x5d with the same engine and exhaust system related to a fire warning. It would seem to make sense to include the my car in the recall under the circumstances.

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2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-031None
ODI 11723213

My family and I were traveling from Maryland to Florida, with a planned stop in Atlanta. We were driving our 2013 BMW X5 x Drive 35i and were traveling southbound on [XXX] through Greenville, South Carolina when the incident occurred. While driving at highway speed, my husband suddenly noticed multiple error messages appearing on the vehicle’s display screen - air bag malfunction, 4x4 malfunction, stabilization, etc. He immediately began pulling the vehicle over. Within moments, he observed smoke and visible flames coming from the rear driver’…

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-062None
ODI 11746602

A fire started under my hood immediately after starting my car.

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ODI 11746759

My vehicle has suffered catastrophic electrical failure due to water intrusion directly into the rear cargo compartment. This water ingress has destroyed vital electronic control modules that were designed and placed in low-lying, unsealed body cavities, an engineering layout heavily documented as a design vulnerability in the E70 chassis. My safety was put at risk as this happened on the highway and threw my SUV into limp mode. I could not drive the speed limit on the highway and had to drive home with my hazard lights on while cars drove aro…

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2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)1None
ODI 11765547

I’m currently experiencing two issues. I’ve done the necessary repairs on one of the issues. The first concern is related to the idle when starting up the vehicle. The combination meter one of them hesitant to continue going up on its own while the accelerator is not being touched. And the driver side actuator is having issues as if it’s stuck..

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 236 reports

2022: 36 complaints · 2023: 19 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202292436
202371219
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20226801
20232904

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsEnginePower TrainElectrical SystemUnknown Or OtherFuel/Propulsion SystemService BrakesSeat Belts
Air Bags—
1
ODI 10906946 · 52,000 mi

TAKATA ARIBAG HAS NOT BEEN RESOLVED. GOING ON 8 MONTHS. ENGINE SHUTS DOWN.

Look up ODI 10906946 at NHTSA ↗

11
ODI 10980524

IT HAS BEEN 1 YEAR SINCE BMW NOTIFIED ME OF TAKATA RECALL ON MY CAR AND THE PROBLEM IS STILL UNRESOLVED, NO COMMUNICATIONS SINCE, I HAVE CALLED SERVICE DEPT. SEVERAL TIMES AND ALL I GET IS "WE'LL CALL YOU WHEN THE PARTS ARE AVAILABLE."

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ODI 10981332

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 10981761

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER WHO STATED THE PARTS FOR NHTSA CAMPAIGN NUMBER: 16V071000 WERE UNAVAILABLE THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/…

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2
ODI 11170156

WARNING LIGHT ON DASH THAT READS "FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, TENSIONER OR BELT-FORCE LIMITER." BMW DEALER (ROADSHOW BMW / MEMPHIS) DID REPLACE BELT TENSIONER AT A COST TO ME BUT THE ERROR CODE REMAINS. THE PASSENGER SEAT MAT COULD CAUSE THIS PROBLEM. HAS THERE BEEN A RECALL ON THE PASSENGER SEAT MAT? I FEEL THAT THIS IS A SAFETY ISSUE DEALING WITH AIRBAGS AND SEATBELTS. THE BMW DEALER IN JACKSON, MS DID REPLACE THE DRIVER AND PASSENGER AIRBAG UNDER A RECALL BUT I AM STILL CONCERNED ABOUT THE SAFETY DUE TO THE "SY…

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ODI 11509851

During the past raining season, car battery compartment flooded creating a fire/electrical hazard during operation and addition total malfunction of instruments, lighting, warning systems in general, airbags, rendering the vehicle useless. The issue is well documented online by various owners, BMW stop assisting owners of vehicles that have the same issue of flooding. Please assist with any possible help to resolve the problem(s) of the vehicle 2013 BMW X5

Look up ODI 11509851 at NHTSA ↗

2
ODI 11044396

TAKATA RECALL - I'VE BEEN NOTIFIED BY MAIL ABOUT ONE YEAR AGO THAT THE AIRBAG HAS BEEN RECALLED. I SERVICED MY CAR SEPT 2017 AND THEY STILL SAID THAT THE PART IS NOT AVAILABLE. I BELIEVE THE RECALL TOOK PLACE IN 2016. I'VE HAD SO MANY MECHANICAL PROBLEMS AND YET THEY REFUSED TO BUY THE CAR BACK AS A LEMON

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ODI 11509851

During the past raining season, car battery compartment flooded creating a fire/electrical hazard during operation and addition total malfunction of instruments, lighting, warning systems in general, airbags, rendering the vehicle useless. The issue is well documented online by various owners, BMW stop assisting owners of vehicles that have the same issue of flooding. Please assist with any possible help to resolve the problem(s) of the vehicle 2013 BMW X5

Look up ODI 11509851 at NHTSA ↗

0
2
ODI 10913921 · 67,000 mi

DURING FRONTAL IMPACT AT 34+MPH, AIRBAG DID NOT DEPLOY; DRIVER HIT STEERING WHEEL AND PASSED OUT; BRAKES DID NOT FUNCTION PROPERLY EITHER (WAS SERVICED BY BMW DEALERSHIP LESS THAN 2 MONTHS AGO); VEHICLE SLID STRAIGHT INTO CAR IN FRONT OF IT AND BRAKES DID NOT ENGAGE PROPERLY WITH DRIVER PRESSING BRAKE PETAL

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ODI 10985023

ON 4/6/2017 I PARKED MY 2013 BMW X5 AT 7:30PM, AROUND 3AM I HEARD A POPPING SOUND AND THE ALARM GOING OFF . I LOOKED OUT THE WINDOW AND FIRE WAS COMING FROM UNDER THE HOOD. ON 3/20/2017 I TOOK IT IN FOR SERVICE BECAUSE IT DID SOMETHING CRAZY AND THE ENGINE MALFUNCTION LIGHT CAME ON, ALSO THERE WAS A SHORT IN THE FOG LIGHTS. BMW SAID THEY THEY CHANGED THE COIL IN THE ENGINE AND FIXED THE LIGHTS THEY ALSO TOLD US WE NEED TO UPGRADE THE SOS BUTTON OR TAKE A $300 REFUND AND NOT FIX THE SOS SYSTEM . THEY COMPLETED THAT REPAIR ON 3/28/17 . 8 DAYS LAT…

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1
ODI 11341987 · 70,000 mi

PASSENGER SEAT SENSOR FOR AIRBAG HAS FAILED. WAS TOLD NOT COVERED UNDER WARRANTY OR ANY RECALL, ESTIMATE OF $2,200. WAS TOLD THAT SAFETY SYSTEM IS NOW COMPROMISED FOR PASSENGER.

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Engine
1
ODI 10906946 · 52,000 mi

TAKATA ARIBAG HAS NOT BEEN RESOLVED. GOING ON 8 MONTHS. ENGINE SHUTS DOWN.

Look up ODI 10906946 at NHTSA ↗

—
8
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

ODI 11172365 · 44,000 mi

ENGINE OVERHEAT DUE TO WATER PUMP FAILURE, CAR AUTOMATICALLY SLOW DOWN ON HIGHWAY. THE CAR ONLY HAS 44K MILE. ALSO OIL FILER HOUSING LEAKING.

Look up ODI 11172365 at NHTSA ↗

ODI 11315578 · 68,000 mi

MY X-5 STARTED PRODUCING SMOKE FROM UNDER THE HOOD WHILE DRIVING AND WHILE STOPPED AT A TRAFFIC LIGHT. WHEN I REACHED HOME, I DIDN'T SEE THE SMOKE ANYMORE, BUT IT SMELLED LIKE SOMETHING WAS BURNING. A FEW DAYS LATER, THE OIL AT MINIMAL LEVEL WARNING LIGHT CAME ON. I TOOK MY TRUCK INTO THE GALLERIA BMW DEALERSHIP AND WAS TOLD THAT MY VALVE GASKET COVER WAS BROKEN AND THAT OIL WAS LEAKING OUT, CAUSINGTHE BURNING SMELL. MY LAST OIL CHANGE SERVICE WAS LESS THAN 6 MONTHS PRIOR TO HAVING THIS ISSUE, AT THE SAME DEALERSHIP. THE SERVICE REP, STAT…

Look up ODI 11315578 at NHTSA ↗

8
ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

Look up ODI 11000483 at NHTSA ↗

ODI 11194824 · 78,000 mi

MY 2013 BMW X5 35D WAS IN MOTION ON A CITY STREET, WHEN IT STALLED, LOST ALL POWER AND ULTIMATELY WOULD NOT RESTART. I WAS ABLE TO GET IT TO THE SIDE, BUT NOT OFF THE ROAD AND IT WAS TOWED TO THE BMW DEALERSHIP WHERE THEY DISCOVERED THAT THERE HAD BEEN A STILL UNIDENTIFIED SOURCED, FUEL LEAK INTO THE ELECTRICAL HARNESS AND FINALLY POOLING INTO THE DDE COMPONENT, FRYING THE DDE COMPONENT TO FAILURE. THERE WAS ENOUGH FUEL IN THE DDE COMPONENT THAT IT WAS DRAINED INTO A DRIP PAN AND FUEL COVERED THE WIRING CONNECTION POINTS AS WELL AS HAD DISCOLOR…

Look up ODI 11194824 at NHTSA ↗

ODI 11377420 · 110,041 mi

FAILED ORIGINAL ELECTRIC ENGINE COOLANT PUMP AND THE COOLANT THERMOSTAT

Look up ODI 11377420 at NHTSA ↗

7
ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

Look up ODI 11000483 at NHTSA ↗

ODI 11193171 · 83,500 mi

I WAS TRAVELING DOWN THE HIGHWAY AT 76 MPH WHEN A MESSAGE CAME UP TELLING ME "ENGINE HOT DRIVE MODERATELY." I CONTINUED TO DRIVE ANOTHER 3 MILES WHEN THE LIGHT MYSTERIOUSLY SHUT OFF. I TOOK IT TO THE SHOP WHEN I REACHED COLUMBIA. THEY DETERMINED THE WATER PUMP HAS FAILED AND MUST BE REPLACED. THE VEHICLE HAS 83,XXX MILES. HAD I NOT TAKEN THE VEHICLE IN TO THE SHOP TODAY AND DROVE IT AFTER THE LIGHT WENT OFF THE ENGINE COULD HAVE BEEN RUINED OR POSSIBLY THE X5 CAUGHT ON FIRE IF THE LIGHT DIDN'T COME BACK ON.

Look up ODI 11193171 at NHTSA ↗

ODI 11315578 · 68,000 mi

MY X-5 STARTED PRODUCING SMOKE FROM UNDER THE HOOD WHILE DRIVING AND WHILE STOPPED AT A TRAFFIC LIGHT. WHEN I REACHED HOME, I DIDN'T SEE THE SMOKE ANYMORE, BUT IT SMELLED LIKE SOMETHING WAS BURNING. A FEW DAYS LATER, THE OIL AT MINIMAL LEVEL WARNING LIGHT CAME ON. I TOOK MY TRUCK INTO THE GALLERIA BMW DEALERSHIP AND WAS TOLD THAT MY VALVE GASKET COVER WAS BROKEN AND THAT OIL WAS LEAKING OUT, CAUSINGTHE BURNING SMELL. MY LAST OIL CHANGE SERVICE WAS LESS THAN 6 MONTHS PRIOR TO HAVING THIS ISSUE, AT THE SAME DEALERSHIP. THE SERVICE REP, STAT…

Look up ODI 11315578 at NHTSA ↗

6
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

ODI 11182450 · 50,000 mi

VEHICLE PARKED AND TURNED OFF AT MY HOME. MANY HOURS LATER VEHICLE WAS DISCOVERED BY A ONE OF MY CHILDREN ON FIRE . RESULTING FIRE DESTROYED THE AUTO AND IGNITED A MAJOR FIRE TO MY RESIDENCE.

Look up ODI 11182450 at NHTSA ↗

ODI 11194824 · 78,000 mi

MY 2013 BMW X5 35D WAS IN MOTION ON A CITY STREET, WHEN IT STALLED, LOST ALL POWER AND ULTIMATELY WOULD NOT RESTART. I WAS ABLE TO GET IT TO THE SIDE, BUT NOT OFF THE ROAD AND IT WAS TOWED TO THE BMW DEALERSHIP WHERE THEY DISCOVERED THAT THERE HAD BEEN A STILL UNIDENTIFIED SOURCED, FUEL LEAK INTO THE ELECTRICAL HARNESS AND FINALLY POOLING INTO THE DDE COMPONENT, FRYING THE DDE COMPONENT TO FAILURE. THERE WAS ENOUGH FUEL IN THE DDE COMPONENT THAT IT WAS DRAINED INTO A DRIP PAN AND FUEL COVERED THE WIRING CONNECTION POINTS AS WELL AS HAD DISCOLOR…

Look up ODI 11194824 at NHTSA ↗

00
Power Train
11
ODI 10980524

IT HAS BEEN 1 YEAR SINCE BMW NOTIFIED ME OF TAKATA RECALL ON MY CAR AND THE PROBLEM IS STILL UNRESOLVED, NO COMMUNICATIONS SINCE, I HAVE CALLED SERVICE DEPT. SEVERAL TIMES AND ALL I GET IS "WE'LL CALL YOU WHEN THE PARTS ARE AVAILABLE."

Look up ODI 10980524 at NHTSA ↗

ODI 10981332

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10981332 at NHTSA ↗

ODI 10981761

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER WHO STATED THE PARTS FOR NHTSA CAMPAIGN NUMBER: 16V071000 WERE UNAVAILABLE THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/…

Look up ODI 10981761 at NHTSA ↗

8
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

ODI 11172365 · 44,000 mi

ENGINE OVERHEAT DUE TO WATER PUMP FAILURE, CAR AUTOMATICALLY SLOW DOWN ON HIGHWAY. THE CAR ONLY HAS 44K MILE. ALSO OIL FILER HOUSING LEAKING.

Look up ODI 11172365 at NHTSA ↗

ODI 11315578 · 68,000 mi

MY X-5 STARTED PRODUCING SMOKE FROM UNDER THE HOOD WHILE DRIVING AND WHILE STOPPED AT A TRAFFIC LIGHT. WHEN I REACHED HOME, I DIDN'T SEE THE SMOKE ANYMORE, BUT IT SMELLED LIKE SOMETHING WAS BURNING. A FEW DAYS LATER, THE OIL AT MINIMAL LEVEL WARNING LIGHT CAME ON. I TOOK MY TRUCK INTO THE GALLERIA BMW DEALERSHIP AND WAS TOLD THAT MY VALVE GASKET COVER WAS BROKEN AND THAT OIL WAS LEAKING OUT, CAUSINGTHE BURNING SMELL. MY LAST OIL CHANGE SERVICE WAS LESS THAN 6 MONTHS PRIOR TO HAVING THIS ISSUE, AT THE SAME DEALERSHIP. THE SERVICE REP, STAT…

Look up ODI 11315578 at NHTSA ↗

—
1
ODI 11746759

My vehicle has suffered catastrophic electrical failure due to water intrusion directly into the rear cargo compartment. This water ingress has destroyed vital electronic control modules that were designed and placed in low-lying, unsealed body cavities, an engineering layout heavily documented as a design vulnerability in the E70 chassis. My safety was put at risk as this happened on the highway and threw my SUV into limp mode. I could not drive the speed limit on the highway and had to drive home with my hazard lights on while cars drove aro…

Look up ODI 11746759 at NHTSA ↗

3
ODI 11315578 · 68,000 mi

MY X-5 STARTED PRODUCING SMOKE FROM UNDER THE HOOD WHILE DRIVING AND WHILE STOPPED AT A TRAFFIC LIGHT. WHEN I REACHED HOME, I DIDN'T SEE THE SMOKE ANYMORE, BUT IT SMELLED LIKE SOMETHING WAS BURNING. A FEW DAYS LATER, THE OIL AT MINIMAL LEVEL WARNING LIGHT CAME ON. I TOOK MY TRUCK INTO THE GALLERIA BMW DEALERSHIP AND WAS TOLD THAT MY VALVE GASKET COVER WAS BROKEN AND THAT OIL WAS LEAKING OUT, CAUSINGTHE BURNING SMELL. MY LAST OIL CHANGE SERVICE WAS LESS THAN 6 MONTHS PRIOR TO HAVING THIS ISSUE, AT THE SAME DEALERSHIP. THE SERVICE REP, STAT…

Look up ODI 11315578 at NHTSA ↗

ODI 11452983

Car was purchased in July of 2017. Extended warranty was purchased. Dealership says they do not have that in their records. A letter was sent to our address regarding extended coverage, but had another person's name on it. Regardless, the engine developed excessive oil leaks, and led to complete engine failure. Dealer says it would be several thousand dollars to look at it. Research indicates that this model vehicle had excessive oil leaks, but we were not apprised of this, or any of the recalls when purchased. Also, the seals were not …

Look up ODI 11452983 at NHTSA ↗

ODI 11612189

After driving for an hour I noticed smoke coming from under the hood of the car, I opened the hood to and noticed the smoke coming from under the plastic cover which covers the turbo and catalytic converter In That area. After removing the cover I saw a bright flame coming from under the hood.

Look up ODI 11612189 at NHTSA ↗

1
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

00
Electrical System
2
ODI 11170156

WARNING LIGHT ON DASH THAT READS "FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, TENSIONER OR BELT-FORCE LIMITER." BMW DEALER (ROADSHOW BMW / MEMPHIS) DID REPLACE BELT TENSIONER AT A COST TO ME BUT THE ERROR CODE REMAINS. THE PASSENGER SEAT MAT COULD CAUSE THIS PROBLEM. HAS THERE BEEN A RECALL ON THE PASSENGER SEAT MAT? I FEEL THAT THIS IS A SAFETY ISSUE DEALING WITH AIRBAGS AND SEATBELTS. THE BMW DEALER IN JACKSON, MS DID REPLACE THE DRIVER AND PASSENGER AIRBAG UNDER A RECALL BUT I AM STILL CONCERNED ABOUT THE SAFETY DUE TO THE "SY…

Look up ODI 11170156 at NHTSA ↗

ODI 11509851

During the past raining season, car battery compartment flooded creating a fire/electrical hazard during operation and addition total malfunction of instruments, lighting, warning systems in general, airbags, rendering the vehicle useless. The issue is well documented online by various owners, BMW stop assisting owners of vehicles that have the same issue of flooding. Please assist with any possible help to resolve the problem(s) of the vehicle 2013 BMW X5

Look up ODI 11509851 at NHTSA ↗

8
ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

Look up ODI 11000483 at NHTSA ↗

ODI 11194824 · 78,000 mi

MY 2013 BMW X5 35D WAS IN MOTION ON A CITY STREET, WHEN IT STALLED, LOST ALL POWER AND ULTIMATELY WOULD NOT RESTART. I WAS ABLE TO GET IT TO THE SIDE, BUT NOT OFF THE ROAD AND IT WAS TOWED TO THE BMW DEALERSHIP WHERE THEY DISCOVERED THAT THERE HAD BEEN A STILL UNIDENTIFIED SOURCED, FUEL LEAK INTO THE ELECTRICAL HARNESS AND FINALLY POOLING INTO THE DDE COMPONENT, FRYING THE DDE COMPONENT TO FAILURE. THERE WAS ENOUGH FUEL IN THE DDE COMPONENT THAT IT WAS DRAINED INTO A DRIP PAN AND FUEL COVERED THE WIRING CONNECTION POINTS AS WELL AS HAD DISCOLOR…

Look up ODI 11194824 at NHTSA ↗

ODI 11377420 · 110,041 mi

FAILED ORIGINAL ELECTRIC ENGINE COOLANT PUMP AND THE COOLANT THERMOSTAT

Look up ODI 11377420 at NHTSA ↗

1
ODI 11746759

My vehicle has suffered catastrophic electrical failure due to water intrusion directly into the rear cargo compartment. This water ingress has destroyed vital electronic control modules that were designed and placed in low-lying, unsealed body cavities, an engineering layout heavily documented as a design vulnerability in the E70 chassis. My safety was put at risk as this happened on the highway and threw my SUV into limp mode. I could not drive the speed limit on the highway and had to drive home with my hazard lights on while cars drove aro…

Look up ODI 11746759 at NHTSA ↗

—
4
ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

Look up ODI 11000483 at NHTSA ↗

ODI 11205828 · 96,000 mi

ON THURSDAY, MAY 2ND, 2019, MY WIFE AND 19-MONTH OLD SON WERE AT THE PARK AND RETURNED TO THE VEHICLE, WHICH WAS PARKED IN THE PARKING LOT. MY WIFE HAD THE KEY FOB IN HER BAG. SHE PLACED HER BAG ON THE FLOOR OF THE CAR, JUST BEHIND THE FRONT PASSENGER'S SEAT. SHE PLACED OUR SON IN HIS CAR SEAT, STRAPPED HIM AND CLOSED THE DOOR. THE VEHICLE THEN PROCEEDED TO LOCK ITSELF, THUS LOCKING MY SON IN AND MY WIFE OUT. SHE HAD TO CALL EMS TO COME AND BREAK OPEN THE CAR IN ORDER TO GAIN ACCESS, THIS TOOK CLOSE TO 15-20 MINUTES TOTAL IN WHICH TIME MY S…

Look up ODI 11205828 at NHTSA ↗

ODI 11509851

During the past raining season, car battery compartment flooded creating a fire/electrical hazard during operation and addition total malfunction of instruments, lighting, warning systems in general, airbags, rendering the vehicle useless. The issue is well documented online by various owners, BMW stop assisting owners of vehicles that have the same issue of flooding. Please assist with any possible help to resolve the problem(s) of the vehicle 2013 BMW X5

Look up ODI 11509851 at NHTSA ↗

3
ODI 11194824 · 78,000 mi

MY 2013 BMW X5 35D WAS IN MOTION ON A CITY STREET, WHEN IT STALLED, LOST ALL POWER AND ULTIMATELY WOULD NOT RESTART. I WAS ABLE TO GET IT TO THE SIDE, BUT NOT OFF THE ROAD AND IT WAS TOWED TO THE BMW DEALERSHIP WHERE THEY DISCOVERED THAT THERE HAD BEEN A STILL UNIDENTIFIED SOURCED, FUEL LEAK INTO THE ELECTRICAL HARNESS AND FINALLY POOLING INTO THE DDE COMPONENT, FRYING THE DDE COMPONENT TO FAILURE. THERE WAS ENOUGH FUEL IN THE DDE COMPONENT THAT IT WAS DRAINED INTO A DRIP PAN AND FUEL COVERED THE WIRING CONNECTION POINTS AS WELL AS HAD DISCOLOR…

Look up ODI 11194824 at NHTSA ↗

ODI 11482826

When the engine cooling system fails (which is common) the vehicle shuts down wherever it is....the occupants of the vehicle are in high traffic areas and are subject to being injured and/or killed as a result of the vehicle being undrivable at the time. It is VITAL that BMW be held responsible for the cooling system(s) optimal operation regardless of the age or mileage of the vehicle due to the safety of occupants when there is a major or catastrophic failure. If this agency does it's due diligence, it will find a mulitude of such failures

Look up ODI 11482826 at NHTSA ↗

ODI 11530972

I have been trying to have my car repaired last year. I have expressed to BMW USA that none of their certified dealers want to touch a diesel and/or work on one that another dealership had done poor work on. They have asked me to continue reaching out to this dealership even though I have mentioned I do not feel comfortable about it as I have slipped thru the cracks multiple times with them which they wont admit to. They are understaffed and have employees that are broken from being overworked, are constantly rude, careless, forgetting things …

Look up ODI 11530972 at NHTSA ↗

1
ODI 11705896

The componet that failed is the cars electric system in the rear. Battery gets so hot its melted a 2nd orange box on top of the battery. Burned a hole right through. Attempted to start the vehicle, now it's throwing big sparks in the rear battery compartment. ABS warnings, brake warnings, it leaks. It will not start again! We have no transportation. Noone seems to be very concerned about the matter. Atleast 7 open, very dangerous recalls on this vehicle. How come someone has to die from the companies failure to fix what they know is wrong? Th…

Look up ODI 11705896 at NHTSA ↗

0
Unknown Or Other
2
ODI 11044396

TAKATA RECALL - I'VE BEEN NOTIFIED BY MAIL ABOUT ONE YEAR AGO THAT THE AIRBAG HAS BEEN RECALLED. I SERVICED MY CAR SEPT 2017 AND THEY STILL SAID THAT THE PART IS NOT AVAILABLE. I BELIEVE THE RECALL TOOK PLACE IN 2016. I'VE HAD SO MANY MECHANICAL PROBLEMS AND YET THEY REFUSED TO BUY THE CAR BACK AS A LEMON

Look up ODI 11044396 at NHTSA ↗

ODI 11509851

During the past raining season, car battery compartment flooded creating a fire/electrical hazard during operation and addition total malfunction of instruments, lighting, warning systems in general, airbags, rendering the vehicle useless. The issue is well documented online by various owners, BMW stop assisting owners of vehicles that have the same issue of flooding. Please assist with any possible help to resolve the problem(s) of the vehicle 2013 BMW X5

Look up ODI 11509851 at NHTSA ↗

7
ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

Look up ODI 11000483 at NHTSA ↗

ODI 11193171 · 83,500 mi

I WAS TRAVELING DOWN THE HIGHWAY AT 76 MPH WHEN A MESSAGE CAME UP TELLING ME "ENGINE HOT DRIVE MODERATELY." I CONTINUED TO DRIVE ANOTHER 3 MILES WHEN THE LIGHT MYSTERIOUSLY SHUT OFF. I TOOK IT TO THE SHOP WHEN I REACHED COLUMBIA. THEY DETERMINED THE WATER PUMP HAS FAILED AND MUST BE REPLACED. THE VEHICLE HAS 83,XXX MILES. HAD I NOT TAKEN THE VEHICLE IN TO THE SHOP TODAY AND DROVE IT AFTER THE LIGHT WENT OFF THE ENGINE COULD HAVE BEEN RUINED OR POSSIBLY THE X5 CAUGHT ON FIRE IF THE LIGHT DIDN'T COME BACK ON.

Look up ODI 11193171 at NHTSA ↗

ODI 11315578 · 68,000 mi

MY X-5 STARTED PRODUCING SMOKE FROM UNDER THE HOOD WHILE DRIVING AND WHILE STOPPED AT A TRAFFIC LIGHT. WHEN I REACHED HOME, I DIDN'T SEE THE SMOKE ANYMORE, BUT IT SMELLED LIKE SOMETHING WAS BURNING. A FEW DAYS LATER, THE OIL AT MINIMAL LEVEL WARNING LIGHT CAME ON. I TOOK MY TRUCK INTO THE GALLERIA BMW DEALERSHIP AND WAS TOLD THAT MY VALVE GASKET COVER WAS BROKEN AND THAT OIL WAS LEAKING OUT, CAUSINGTHE BURNING SMELL. MY LAST OIL CHANGE SERVICE WAS LESS THAN 6 MONTHS PRIOR TO HAVING THIS ISSUE, AT THE SAME DEALERSHIP. THE SERVICE REP, STAT…

Look up ODI 11315578 at NHTSA ↗

3
ODI 11315578 · 68,000 mi

MY X-5 STARTED PRODUCING SMOKE FROM UNDER THE HOOD WHILE DRIVING AND WHILE STOPPED AT A TRAFFIC LIGHT. WHEN I REACHED HOME, I DIDN'T SEE THE SMOKE ANYMORE, BUT IT SMELLED LIKE SOMETHING WAS BURNING. A FEW DAYS LATER, THE OIL AT MINIMAL LEVEL WARNING LIGHT CAME ON. I TOOK MY TRUCK INTO THE GALLERIA BMW DEALERSHIP AND WAS TOLD THAT MY VALVE GASKET COVER WAS BROKEN AND THAT OIL WAS LEAKING OUT, CAUSINGTHE BURNING SMELL. MY LAST OIL CHANGE SERVICE WAS LESS THAN 6 MONTHS PRIOR TO HAVING THIS ISSUE, AT THE SAME DEALERSHIP. THE SERVICE REP, STAT…

Look up ODI 11315578 at NHTSA ↗

ODI 11452983

Car was purchased in July of 2017. Extended warranty was purchased. Dealership says they do not have that in their records. A letter was sent to our address regarding extended coverage, but had another person's name on it. Regardless, the engine developed excessive oil leaks, and led to complete engine failure. Dealer says it would be several thousand dollars to look at it. Research indicates that this model vehicle had excessive oil leaks, but we were not apprised of this, or any of the recalls when purchased. Also, the seals were not …

Look up ODI 11452983 at NHTSA ↗

ODI 11612189

After driving for an hour I noticed smoke coming from under the hood of the car, I opened the hood to and noticed the smoke coming from under the plastic cover which covers the turbo and catalytic converter In That area. After removing the cover I saw a bright flame coming from under the hood.

Look up ODI 11612189 at NHTSA ↗

4
ODI 11000483 · 56,000 mi

I HEARD THE ENGINE FAN GOING AT MAX SPEED. ABOUT A MILE LATER, WARNING MESSAGES CAME ON TO DRIVE THE CAR MODERATELY AND THEN TO PULL OVER AND TURN IT OFF. SAID THE ENGINE TEMPERATURE WAS TOO HIGH. ELECTRONIC WATER PUMP FAILURE

Look up ODI 11000483 at NHTSA ↗

ODI 11205828 · 96,000 mi

ON THURSDAY, MAY 2ND, 2019, MY WIFE AND 19-MONTH OLD SON WERE AT THE PARK AND RETURNED TO THE VEHICLE, WHICH WAS PARKED IN THE PARKING LOT. MY WIFE HAD THE KEY FOB IN HER BAG. SHE PLACED HER BAG ON THE FLOOR OF THE CAR, JUST BEHIND THE FRONT PASSENGER'S SEAT. SHE PLACED OUR SON IN HIS CAR SEAT, STRAPPED HIM AND CLOSED THE DOOR. THE VEHICLE THEN PROCEEDED TO LOCK ITSELF, THUS LOCKING MY SON IN AND MY WIFE OUT. SHE HAD TO CALL EMS TO COME AND BREAK OPEN THE CAR IN ORDER TO GAIN ACCESS, THIS TOOK CLOSE TO 15-20 MINUTES TOTAL IN WHICH TIME MY S…

Look up ODI 11205828 at NHTSA ↗

ODI 11509851

During the past raining season, car battery compartment flooded creating a fire/electrical hazard during operation and addition total malfunction of instruments, lighting, warning systems in general, airbags, rendering the vehicle useless. The issue is well documented online by various owners, BMW stop assisting owners of vehicles that have the same issue of flooding. Please assist with any possible help to resolve the problem(s) of the vehicle 2013 BMW X5

Look up ODI 11509851 at NHTSA ↗

—0
1
ODI 11705896

The componet that failed is the cars electric system in the rear. Battery gets so hot its melted a 2nd orange box on top of the battery. Burned a hole right through. Attempted to start the vehicle, now it's throwing big sparks in the rear battery compartment. ABS warnings, brake warnings, it leaks. It will not start again! We have no transportation. Noone seems to be very concerned about the matter. Atleast 7 open, very dangerous recalls on this vehicle. How come someone has to die from the companies failure to fix what they know is wrong? Th…

Look up ODI 11705896 at NHTSA ↗

0
Fuel/Propulsion System0
6
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

ODI 11182450 · 50,000 mi

VEHICLE PARKED AND TURNED OFF AT MY HOME. MANY HOURS LATER VEHICLE WAS DISCOVERED BY A ONE OF MY CHILDREN ON FIRE . RESULTING FIRE DESTROYED THE AUTO AND IGNITED A MAJOR FIRE TO MY RESIDENCE.

Look up ODI 11182450 at NHTSA ↗

ODI 11194824 · 78,000 mi

MY 2013 BMW X5 35D WAS IN MOTION ON A CITY STREET, WHEN IT STALLED, LOST ALL POWER AND ULTIMATELY WOULD NOT RESTART. I WAS ABLE TO GET IT TO THE SIDE, BUT NOT OFF THE ROAD AND IT WAS TOWED TO THE BMW DEALERSHIP WHERE THEY DISCOVERED THAT THERE HAD BEEN A STILL UNIDENTIFIED SOURCED, FUEL LEAK INTO THE ELECTRICAL HARNESS AND FINALLY POOLING INTO THE DDE COMPONENT, FRYING THE DDE COMPONENT TO FAILURE. THERE WAS ENOUGH FUEL IN THE DDE COMPONENT THAT IT WAS DRAINED INTO A DRIP PAN AND FUEL COVERED THE WIRING CONNECTION POINTS AS WELL AS HAD DISCOLOR…

Look up ODI 11194824 at NHTSA ↗

1
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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3
ODI 11194824 · 78,000 mi

MY 2013 BMW X5 35D WAS IN MOTION ON A CITY STREET, WHEN IT STALLED, LOST ALL POWER AND ULTIMATELY WOULD NOT RESTART. I WAS ABLE TO GET IT TO THE SIDE, BUT NOT OFF THE ROAD AND IT WAS TOWED TO THE BMW DEALERSHIP WHERE THEY DISCOVERED THAT THERE HAD BEEN A STILL UNIDENTIFIED SOURCED, FUEL LEAK INTO THE ELECTRICAL HARNESS AND FINALLY POOLING INTO THE DDE COMPONENT, FRYING THE DDE COMPONENT TO FAILURE. THERE WAS ENOUGH FUEL IN THE DDE COMPONENT THAT IT WAS DRAINED INTO A DRIP PAN AND FUEL COVERED THE WIRING CONNECTION POINTS AS WELL AS HAD DISCOLOR…

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ODI 11482826

When the engine cooling system fails (which is common) the vehicle shuts down wherever it is....the occupants of the vehicle are in high traffic areas and are subject to being injured and/or killed as a result of the vehicle being undrivable at the time. It is VITAL that BMW be held responsible for the cooling system(s) optimal operation regardless of the age or mileage of the vehicle due to the safety of occupants when there is a major or catastrophic failure. If this agency does it's due diligence, it will find a mulitude of such failures

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ODI 11530972

I have been trying to have my car repaired last year. I have expressed to BMW USA that none of their certified dealers want to touch a diesel and/or work on one that another dealership had done poor work on. They have asked me to continue reaching out to this dealership even though I have mentioned I do not feel comfortable about it as I have slipped thru the cracks multiple times with them which they wont admit to. They are understaffed and have employees that are broken from being overworked, are constantly rude, careless, forgetting things …

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Service Brakes
2
ODI 10913921 · 67,000 mi

DURING FRONTAL IMPACT AT 34+MPH, AIRBAG DID NOT DEPLOY; DRIVER HIT STEERING WHEEL AND PASSED OUT; BRAKES DID NOT FUNCTION PROPERLY EITHER (WAS SERVICED BY BMW DEALERSHIP LESS THAN 2 MONTHS AGO); VEHICLE SLID STRAIGHT INTO CAR IN FRONT OF IT AND BRAKES DID NOT ENGAGE PROPERLY WITH DRIVER PRESSING BRAKE PETAL

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ODI 10985023

ON 4/6/2017 I PARKED MY 2013 BMW X5 AT 7:30PM, AROUND 3AM I HEARD A POPPING SOUND AND THE ALARM GOING OFF . I LOOKED OUT THE WINDOW AND FIRE WAS COMING FROM UNDER THE HOOD. ON 3/20/2017 I TOOK IT IN FOR SERVICE BECAUSE IT DID SOMETHING CRAZY AND THE ENGINE MALFUNCTION LIGHT CAME ON, ALSO THERE WAS A SHORT IN THE FOG LIGHTS. BMW SAID THEY THEY CHANGED THE COIL IN THE ENGINE AND FIXED THE LIGHTS THEY ALSO TOLD US WE NEED TO UPGRADE THE SOS BUTTON OR TAKE A $300 REFUND AND NOT FIX THE SOS SYSTEM . THEY COMPLETED THAT REPAIR ON 3/28/17 . 8 DAYS LAT…

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00
1
ODI 11705896

The componet that failed is the cars electric system in the rear. Battery gets so hot its melted a 2nd orange box on top of the battery. Burned a hole right through. Attempted to start the vehicle, now it's throwing big sparks in the rear battery compartment. ABS warnings, brake warnings, it leaks. It will not start again! We have no transportation. Noone seems to be very concerned about the matter. Atleast 7 open, very dangerous recalls on this vehicle. How come someone has to die from the companies failure to fix what they know is wrong? Th…

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1
ODI 11705896

The componet that failed is the cars electric system in the rear. Battery gets so hot its melted a 2nd orange box on top of the battery. Burned a hole right through. Attempted to start the vehicle, now it's throwing big sparks in the rear battery compartment. ABS warnings, brake warnings, it leaks. It will not start again! We have no transportation. Noone seems to be very concerned about the matter. Atleast 7 open, very dangerous recalls on this vehicle. How come someone has to die from the companies failure to fix what they know is wrong? Th…

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0—0
Seat Belts
1
ODI 11341987 · 70,000 mi

PASSENGER SEAT SENSOR FOR AIRBAG HAS FAILED. WAS TOLD NOT COVERED UNDER WARRANTY OR ANY RECALL, ESTIMATE OF $2,200. WAS TOLD THAT SAFETY SYSTEM IS NOW COMPROMISED FOR PASSENGER.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

11 mentions · 7.4% of complaints

Median mileage: 76,500 mi (6 usable records).

ODI 11119274

IN JULY 2018 I WAS NOTIFIED BY BMW OF NORTH AMERICA THAT MY CAR HAS A RECALL FOR IDLER PULLEY BOLT. OVERTIME THIS PART CAN COME LOOSE, BREAK AND IMPAIR STEERING CAUSING A CRASH. IT HAS NOW BEEN OVER 6 WEEKS AND NO REMEDY HAS BEEN PROVIDED. I HAVE CONTACTED BMW OF NORTH AMERICA TWICE AND ALTERNATE TRANSPORTATION IS NOT PROVIDED BECAUSE TOO MANY CARS ARE EFFECTED. I DRIVE MY 3 SMALL CHILDREN DAILY AGES 5, 4, AND 1. BMW HAS SHOWN NO CONCERN OVER MY PERSONAL SAFETY AND SAFETY OF MY 3 SMALL CHILDREN. I HAVE HAD NOTHING BUT ISSUES SINCE PURCHASING MY…

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ODI 11170156

WARNING LIGHT ON DASH THAT READS "FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, TENSIONER OR BELT-FORCE LIMITER." BMW DEALER (ROADSHOW BMW / MEMPHIS) DID REPLACE BELT TENSIONER AT A COST TO ME BUT THE ERROR CODE REMAINS. THE PASSENGER SEAT MAT COULD CAUSE THIS PROBLEM. HAS THERE BEEN A RECALL ON THE PASSENGER SEAT MAT? I FEEL THAT THIS IS A SAFETY ISSUE DEALING WITH AIRBAGS AND SEATBELTS. THE BMW DEALER IN JACKSON, MS DID REPLACE THE DRIVER AND PASSENGER AIRBAG UNDER A RECALL BUT I AM STILL CONCERNED ABOUT THE SAFETY DUE TO THE "SY…

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ODI 11252473 · 50,000 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM BUSH BMW JACKSONVILLE (9875 ATLANTIC BLVD, JACKSONVILLE, FL 32225, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD, SWIRL FLAP, AND AIR COOLER NEEDED TO BE REPLACED; HOWEVER, THE CONTACT DECLINED THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 4.0% of complaints

Median mileage: 38,353 mi (4 usable records).

ODI 10537200 · 9,000 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER OF THE ROAD AND FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

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ODI 10759226 · 19,000 mi

AFTER STARTING THE CAR, PUTTING THE CAR IN DRIVE, INITIATING A THREE POINT TURN, AFTER THE FIRST PART OF THE TURN WHEN THE ACCELERATOR IS RELEASED THE CAR WILL JERK, ACCELERATE, LUNGE FORWARD. I WAS ABLE TO GET MY FOOT ON THE BRAKE TO PREVENT ADDITIONAL FORWARD MOTION. THE REVS RHYTHMICALLY SURGED UP AND DOWN BETWEEN 2500RPMS AND IDLE. THE WHOLE TIME THE VEHICLE WAS TRYING TO DRIVE FORWARD. THEN AFTER A FEW SECONDS THE VEHICLE STALLED. WE'VE TAKEN THE CAR TO THE DEALERSHIP THREE TIMES TO GET THIS FIXED BUT THEY CAN FIND NO FAULT WITH THE …

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ODI 10918541

ACCELERATION ISSUE WHEN STARTING FROM A STOP POSITION. WHETHER PULLING OUT IN TRAFFIC OR JUST SIMPLY ACCELERATING, THIS VEHICLE STALLS AND THEN KICKS IN. TERRIBLE HANDLING. DEFINITE SAFETY ISSUE.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Fuel smell or leak mentions

2 mentions · 1.3% of complaints

Median mileage: 39,250 mi (2 usable records).

ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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ODI 11194824 · 78,000 mi

MY 2013 BMW X5 35D WAS IN MOTION ON A CITY STREET, WHEN IT STALLED, LOST ALL POWER AND ULTIMATELY WOULD NOT RESTART. I WAS ABLE TO GET IT TO THE SIDE, BUT NOT OFF THE ROAD AND IT WAS TOWED TO THE BMW DEALERSHIP WHERE THEY DISCOVERED THAT THERE HAD BEEN A STILL UNIDENTIFIED SOURCED, FUEL LEAK INTO THE ELECTRICAL HARNESS AND FINALLY POOLING INTO THE DDE COMPONENT, FRYING THE DDE COMPONENT TO FAILURE. THERE WAS ENOUGH FUEL IN THE DDE COMPONENT THAT IT WAS DRAINED INTO A DRIP PAN AND FUEL COVERED THE WIRING CONNECTION POINTS AS WELL AS HAD DISCOLOR…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Hard or delayed shifting

2 mentions · 1.3% of complaints

Median mileage: 19,000 mi (1 usable records).

ODI 10759226 · 19,000 mi

AFTER STARTING THE CAR, PUTTING THE CAR IN DRIVE, INITIATING A THREE POINT TURN, AFTER THE FIRST PART OF THE TURN WHEN THE ACCELERATOR IS RELEASED THE CAR WILL JERK, ACCELERATE, LUNGE FORWARD. I WAS ABLE TO GET MY FOOT ON THE BRAKE TO PREVENT ADDITIONAL FORWARD MOTION. THE REVS RHYTHMICALLY SURGED UP AND DOWN BETWEEN 2500RPMS AND IDLE. THE WHOLE TIME THE VEHICLE WAS TRYING TO DRIVE FORWARD. THEN AFTER A FEW SECONDS THE VEHICLE STALLED. WE'VE TAKEN THE CAR TO THE DEALERSHIP THREE TIMES TO GET THIS FIXED BUT THEY CAN FIND NO FAULT WITH THE …

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ODI 11419567

As I was exiting a public Starbucks parking lot near my home with my foot on the brake slowly releasing it (as I had a car in front and behind me) my 2013 BWM X5 accelerated on it's own. I quickly glanced at the pedals thinking I might have stepped on the accelerator instead of the brake, but no. My foot was on the brake. I stomped on the brake as hard as I could while the vehicle was jerking and stalling. The car in front of me exited the parking lot and luckily I didn't crash into it. This kept going for about a minute it was as if I had been…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

2 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11679744

The primary component that has malfunctioned is the engine's valve stem seals, which are available for inspection upon request. This defect has led to excessive oil consumption, which has now escalated to a critical safety issue. The vehicle is emitting a huge amount of thick smoke from the exhaust with a strong smell of burnt oil, and multiple engine warning lights are illuminated. I have stopped driving the vehicle, as the excessive smoke creates a significant visibility hazard for myself and others, and the underlying issue presents a risk o…

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ODI 11701313

Component or system that failed/malfunctioned N63 4.4L twin-turbo V8 engine – excessive oil consumption (1 quart every 300–400 miles) caused by failed valve-stem seals and leaking turbocharger coolant feed/return lines. Parts are still on the vehicle and available for inspection. How was your safety or the safety of others put at risk? Sudden loss of engine oil can lead to catastrophic engine failure, bearing damage, or fire. Leaking coolant onto hot turbochargers creates risk and sudden coolant loss/overheating while driving. Has the problem…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

2 mentions · 1.3% of complaints

Median mileage: 90,000 mi (1 usable records).

ODI 10985020 · 90,000 mi

RECENTLY STARTED TO LOSE POWER STEERING ASSISTANCE WHILE DRIVING. TOOK IT TO CHEVY DEALER, THEY SAID THERE WAS A BULLETIN (NOT A RECALL) ABOUT A SENSOR THAT NEEDED TO BE REPLACED. THEY TOLD ME I WAS WITHIN THE PARAMETERS OF THE PROBLEM BUT THE WARRANTY OF PART EXPIRED. THIS MAKES NO SENSE SINCE IT IS A SAFETY ISSUE.

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ODI 11507371

1) The power steering completely failed without any warning as a result of the serpentine belt failing catastrophically. 2) The failure happened in rush hour traffic right as the light turned green to turn left on an extremely busy intersection. I couldn’t turn the wheel and was a few inches from a head on collision with several large trucks which were also turning to the opposite direction. 3) The service center explained that this issue is the most common that they see on bmws with the same engine. They alleged that BMW used a faulty powe…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.7% of complaints

Median mileage: 64,000 mi (1 usable records).

ODI 11307453 · 64,000 mi

MY X5 HAS ONLY 65000 MILES AND I ALREADY HAS PROBLEM WITH THE CCC THE CCC IS MAKING THE BATTERY DRAIN

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b