Auto Recall Watch
U.S. public vehicle records

2014 Bmw X5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

98 owner complaints analyzed

8 distinct recall campaigns

24,500 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 56 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 20 of 98 complaints (20.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns2020.4%
Braking behavior1010.2%
Transmission and shifting77.1%
Electrical and battery issues77.1%
Engine operation66.1%
Steering behavior66.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
20
Engine
16
Electrical System
15
Structure:Body
15
Fuel System, Diesel
11
Power Train
11
Unknown Or Other
8
Air Bags
6
Component breakdown data
CategoryCount
Fuel/Propulsion System20
Engine16
Electrical System15
Structure:Body15
Fuel System, Diesel11
Power Train11
Unknown Or Other8
Air Bags6

Fuel/Propulsion System: 20; Engine: 16; Electrical System: 15; Structure:Body: 15; Fuel System, Diesel: 11; Power Train: 11; Unknown Or Other: 8; Air Bags: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
28
25,000 to 49,999
4
50,000 to 74,999
8
75,000 to 99,999
5
100,000 to 149,999
7
150,000 and above
4
Reported problems by failure mileage data
CategoryCount
Under 25,00028
25,000 to 49,9994
50,000 to 74,9998
75,000 to 99,9995
100,000 to 149,9997
150,000 and above4

Under 25,000: 28; 25,000 to 49,999: 4; 50,000 to 74,999: 8; 75,000 to 99,999: 5; 100,000 to 149,999: 7; 150,000 and above: 4

Under 25,000 miles has the most reports with usable mileage (28). 42 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
1
2014
12
2015
7
2016
3
2017
8
2018
5
2019
8
2020
5
2021
4
2022
13
2023
12
2024
11
2025
5
2026
4
Complaints over time data
CategoryCount
20131
201412
20157
20163
20178
20185
20198
20205
20214
202213
202312
202411
20255
20264

2013: 1; 2014: 12; 2015: 7; 2016: 3; 2017: 8; 2018: 5; 2019: 8; 2020: 5; 2021: 4; 2022: 13; 2023: 12; 2024: 11; 2025: 5; 2026: 4

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 20 complaint narratives. Braking behavior appears in 10 complaint narratives. Transmission and shifting appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10556917 · 2013-12-21 (December 21, 2013)

I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON …

Owner-reported narrative. 50 miles reported. Look up ODI 10556917 at NHTSA ↗

Owner report 10573654 · 2014-03-20 (March 20, 2014)

MY VEHICLE HAS SOFT-CLOSE DOORS, AFTER CLOSING THE DOORS THEY POPPED OPEN WHILE DRIVING, NOT FULLY OPEN, ONLY ABOUT A HALF-INCH, ENOUGH TO BE AJAR AND FOR THE OPEN DOOR INDICATOR TO LIGHT UP ON THE DASHBOARD. THIS HAPPENED 4 TIMES IN THE FIRST 5 WEEKS OF OWNING THE VEHICLE AND BMW HAS NOT BEEN ABLE TO FIX IT, GIVING IT BACK TO ME EACH TIME WITH THE CLAIM THAT THEY ARE UNABLE TO REPRODUCE THE PROBLEM. ON ONE OCCASION, AND AS REQUESTED BY THE DEALERSHIP, I DROVE THE CAR BACK WITH AN AJAR DOOR WITHOUT TOUCHING IT OR TURNING OFF THE ENGINE. THE DEA…

Owner-reported narrative. 800 miles reported. Look up ODI 10573654 at NHTSA ↗

Owner report 10606793 · 2014-06-29 (June 29, 2014)

MY VEHICLE HAS SOFT-CLOSE DOORS, WHEN I STARTED DRIVING FROM HOME, ALL THE DOORS WERE CLOSED, AND THE DOORS WERE LOCKED. AFTER ABOUT 2 MILES, I SUDDENLY HEARD LOUD NOISE/AIR COMING THROUGH THE FRONT PASSENGER DOOR. THE FRONT PASSENGER DOOR POPPED OPEN WHILE DRIVING, NOT FULLY OPEN, ONLY A LITTLE TO HEAR THE NOISE AND FOR THE OPEN DOOR INDICATOR TO LIGHT UP ON THE DASHBOARD. THIS HAPPENED WHEN MY KID WAS SITTING IN THE BACK. I HAVE TO PULL OVER SAFELY WITHIN FEW YARDS AND CLOSED THE DOOR MANUALLY. THIS IS DANGEROUS AS MY KIDS SOMETIME SIT LE…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10606793 at NHTSA ↗

Owner report 10610165 · 2014-07-13 (July 13, 2014)

THIS HAPPENED TO ME WHILE DRIVING A BRAND NEW 2014 BMW X5 ON 3 SEPARATE OCCASIONS (DIFFERENT DAYS) THE DRIVERS DOOR AND THE LEFT REAR PASSENGER DOOR BOTH OPENED WHILE DRIVING. THE DOOR WILL OPEN TO THE POINT THAT I CAN HEAR THE WIND COMING THROUGH THE DOOR. I GET A SIGN ON THE DASH BOARD THAT THE DOOR IS OPEN, INTERIOR LIGHTS GOES ON, HOWEVER, WITHOUT THE AUDIBLE SOUND TO WARN THAT A DOOR IS OPEN. IF I TRY TO PULL ON THE DOOR TO CLOSE IT, IT WILL NOT CLOSE UNLESS I COMPLETELY OPEN THE DOOR AND SLAM IT SHUT. IF I TRY TO PUSH THE DOOR TO OPEN IT …

Owner-reported narrative. 1,000 miles reported. Look up ODI 10610165 at NHTSA ↗

Owner report 10618527 · 2014-08-04 (August 4, 2014)

WHILE RETURNING HOME FROM CHICAGO, AROUND 3:30 PM ON SUNDAY 07/26/14 - I WAS EXITING I-88 ON THE ROUTE 31 EXIT RAMP. HALFWAY UP THE RAMP THE TRUNK/HATCH OF THE X5 OPENED ON ITS OWN. THE CAR WAS TRAVELING APPROX. 28 - 30 MPH WHEN THE HATCH OPENED UNDER ITS OWN CONTROL. BOTH OF THE DRIVERS (MY) HANDS WERE ON THE STEERING WHEEL TURNING THE VEHICLE WELL AWAY FROM THE TRUNK CONTROLS LOCATED ON THE DRIVER SIDE DOOR AT THE TIME. MY DOG WAS LOCATED IN THE BACK/TRUNK OF THE CAR WHEN THE HATCH DECIDED TO OPEN. LUCKILY HE WAS SLEEPING AT THE TIME IT OP…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10618527 at NHTSA ↗

Owner report 10627220 · 2014-08-21 (August 21, 2014)

TL* THE CONTACT OWNS A 2014 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER AND REAR DRIVER SIDE DOORS OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING AND THE DOOR LATCHES WERE REPLACED. THE CONTACT ALSO STATED THAT THE INFOTAINMENT SCREEN MALFUNCTIONED AND WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.

Owner-reported narrative. 14,500 miles reported. Look up ODI 10627220 at NHTSA ↗

Owner report 10630070 · 2014-09-02 (September 2, 2014)

THE DOORS ON MY BRAND NEW X5 OPEN SLIGHTLY AND BECOME AJAR WHILE DRIVING. WHEN THIS HAPPENS, THERE IS A 'THUNK' SOUND AND I CAN HEAR AIR NOISE DUE TO THE SMALL GAP. THIS HAPPENED ON 7/26/14 TO THE REAR PASSENGER SIDE DOOR. BMW NORTH AMERICA WORKED ON THE VEHICLE FOR SEVERAL DAYS REPLACING THE REAR DOOR LATCH MECHANISMS AND ADJUSTING THE TWO FRONT DOOR MECHANISMS. THE PROBLEM WAS NOT CORRECTED, ON 8/23/14 THE DRIVER'S DOOR ALSO BECAME AJAR WHILE I WAS DRIVING. WHEN IT HAPPENS IT IS SOMEWHAT STARTLING DUE TO THE SUDDEN 'THUNK', PARTICULARLY WHEN …

Owner-reported narrative. 700 miles reported. Look up ODI 10630070 at NHTSA ↗

Owner report 10631398 · 2014-09-07 (September 7, 2014)

PEDESTRIAN (DAYTIME) WARNING AND AVOIDANCE SYSTEM ACTIVATED SPONTANEOUSLY ON AN EMPTY STREET - THERE WAS NO PEDESTRIAN IN SIGHT AND NO CAR IN FRONT OF ME. THE CAR AUTOMATICALLY SUDDENLY BRAKE VIOLENTLY AND A TRUCK RIGHT BEHIND ME ALMOST HIT ME. I FEEL THIS IS A SERIOUS SAFETY ISSUE AS IT HAS POTENTIAL FOR A SERIOUS ACCIDENT IF THIS WERE TO HAPPEN AGAIN IN A MORE CROWDED STREET. IT IS DISCONCERTING TO DRIVE A CAR THAT MAY SUDDENLY BRAKE WITHOUT WARNING! *TR

Owner-reported narrative. 2,500 miles reported. Look up ODI 10631398 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V202000 · Latches/Locks/Linkages

Reported: 2014-04-17 (April 17, 2014)

BMW of North America, LLC (BMW) is recalling certain model year 2014 X5 SAV vehicles manufactured December 12, 2013, through March 10, 2014, and equipped with the Soft Close Automatic (SCA) option. The rear side door lock mechanisms may not have been manufactured to correct tolerances and when the inside door handle is pulled, the previously engaged child safety lock can disengage.

Consequence: A disengaged child safety lock would allow the rear seat occupant to pull the door handle twice and open the door while the vehicle is parked or in motion, increasing the risk of injury.

Remedy: BMW will notify owners, and dealers will inspect the rear side door locks and any affected door locks will be replaced, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
15V147000 · Air Bags

Reported: 2015-03-13 (March 13, 2015)

BMW of North America, LLC (BMW) is recalling certain model year 2015 BMW X5 xDrive 35d Sports Activity Vehicles (SAV) manufactured August 19, 2014, to February 16, 2015, and 2014-2015 BMW X5 xDrive 35i, X5 sDrive 35i, X5 xDrive 50i, Sports Activity Vehicles (SAV) manufactured August 28, 2013, to February 16, 2015. In the affected vehicles, the Head Protection System (HPS) air bag may not be securely connected to the air bag inflator gas generator.

Consequence: Without a secure connection to the inflator, the HPS air bags may have insufficient inflation during a vehicle crash, increasing the risk of injury.

Remedy: BMW will notify owners, and dealers will replace the Head Protection System, free of charge. The recall began on June 24, 2015. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
16V683000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-09-21 (September 21, 2016)

BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.

Remedy: BMW will notify owners, and dealers will replace the driver's front air bag, free of charge. The recall began on November 1, 2016. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
18V755000 · Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve)

Reported: 2018-10-25 (October 25, 2018)

BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.

Consequence: The melting intake manifold can increase the risk of a fire.

Remedy: BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V586000 · Fuel System, Diesel:Delivery:Fuel Pump

Reported: 2021-07-29 (July 29, 2021)

BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V907000 · Fuel System, Diesel

Reported: 2021-11-19 (November 19, 2021)

BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.

Consequence: A melting intake manifold increases the risk of a fire.

Remedy: Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
23V797000 · Air Bags:Frontal

Reported: 2023-11-24 (November 24, 2023)

BMW of North America, LLC (BMW) is recalling certain 2014 X3 xDrive28i, X3 xDrive35i, X5 sDrive35i, X5 xDrive35i, and 2015 X4 xDrive35i vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's front air bag, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V527000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2024-07-11 (July 11, 2024)

BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.

Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

98 unique complaints in this selection. Analysis snapshot: 2026-10-01.

57.1%Usable mileage56 / 98 records
100.0%Valid incident date98 / 98 records
100.0%Valid filing date98 / 98 records
100.0%Ordered incident and filing dates98 / 98 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
9233.9%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

Look up ODI 10475464 at NHTSA ↗

4530.2%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

1616.3%
ODI 10992583 · 6,800 mi

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR…

Look up ODI 10992583 at NHTSA ↗

4227.6%
ODI 10919875 · 10,000 mi

I PARKED MY 2015 BMW X5 AT WORK AT 8:30 AM. WHEN I GOT INTO THE CAR AT 5:00 PM ALL THE LIGHTS WERE RED AND YELLOW ON THE DASHBOARD. I TRIED TO SEE IF THE VEHICLE CAN BE DRIVEN AND I ALMOST GOT INTO AN ACCIDENT JEOPARDIZING MY LIFE. LUCKILY, NOBODY ELSE WAS DRIVING IN THE PARKING LOT AT THE SAME TIME AS I DID NOT HAVE POWER IN THE STEERING WHEEL AND I WAS NOT ABLE TO TURN OFF THE ENGINE. NEXT DAY, MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT I HAVE RODENT ISSUES AND THE RODENTS CHEWED THE WIRING INSIDE THE HARNESS. I CALLED…

Look up ODI 10919875 at NHTSA ↗

1418.9%
ODI 11228341

IT'S BEEN OVER A YEAR WITH NO REPAIRS ON THE CAR. WE'VE TRIED TO TRADE IT OFF AT A DEALERSHIP AND THEY REFUSED TO EVEN TAKEN IT IN ON A TRADE BECAUSE THERE IS NO FIX. WE ARE BEING HELD HOSTAGE IN A VEHICLE THAT IS NOW WORTH NOTHING BECAUSE THEY WONT' FIX IT. EVERY TIME WE HAVE IT SERVICED THE COOLANT IS LOW BUT CONTINUE TO SAY ENGINE TESTS FINE.

Look up ODI 11228341 at NHTSA ↗

1216.2%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

Look up ODI 11004191 at NHTSA ↗

1115.3%
ODI 11436591

I was driving in the number 1 lane (leftmost lane) when the dashboard display indicated there was a transmission fault and warned that I should pull over to a safe spot immediately. With the vehicle rapidly slowing, I had to maneuver through traffic to the right side of the road with great difficulty. It was very dangerous to make that maneuver with freeway traffic traveling at approximately 65 to 75 MPH. The vehicle is at the BMW dealer in Norwalk California and has not yet been examined for the problem. The dealer has confirmed that the e…

Look up ODI 11436591 at NHTSA ↗

5127.0%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

Look up ODI 11258802 at NHTSA ↗

3329.5%
ODI 11456527

Grievance/Complaint for 2020 X5 BMW Firer December 9, 2021 (49 days Owner) I was on my way to work, and I stopped at the local Bank of America drive through. While on my way, I received two (2) malfunction message saying the same thing, “ Scam Likely [phone removed]; (Check Control) Vehicle key missing, Close message; Vehicle key not available or malfunctioning. Drive-ready mode cannot be started. See Driver’s Manual for further information.” (This was the message/malfunction.) I took a picture and call my salesperson, Mr. Preston at BMW of …

Look up ODI 11456527 at NHTSA ↗

2523.1%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

Look up ODI 11377377 at NHTSA ↗

1217.4%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

Look up ODI 11446431 at NHTSA ↗

515.2%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

Look up ODI 11499019 at NHTSA ↗

139.0%
ODI 11543164

Drivetrain malfunction after less than 200 miles on the odometer. This malfunction required the car to be towed. This happened suddenly with no warning lamps (etc) as the car had been working just fine. It went from working 100% fine to a major alert, disabling the transmission (to go in drive or reverse mode) to prevent any use of the engine. Also, within my bmw account, this car with this VIN has since been listed to have an open recall. I did not receive any other explicit communication from the manufacturer about it and I only noticed it to…

Look up ODI 11543164 at NHTSA ↗

34.9%
ODI 11669880

Multiple issues with the software. 1. Since yesterday, [XXX] car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working. Called the local dealer BMW of North Canton on June 25, Ohio to check and fix and they scheduled it for Monday June 30. But car refused to start per point 1. 1. Couple of times got the message while driving that driver inability to dri…

Look up ODI 11669880 at NHTSA ↗

313.0%
ODI 11754180

I have a 2026 BMW X5 50E. I experienced the same malfunction twice in the same day. The first occurrence was when I was taking my husband to a doctors appointment. While parking the car and when I was almost at a stop the vehicle lurched forward and was stopped by the concrete curb. My husband asked me what happened and I said I don’t know. The second occurrence was about two hours later after visiting a second doctors office I headed to a lunch spot. I pulled into a parking spot and had come almost to a stop and once again the vehicle lurched…

Look up ODI 11754180 at NHTSA ↗

Air Bags
8330.6%
ODI 10544118 · 21,000 mi

I WAS REAR ENDED ON THE INTERSTATE AND PUSHED INTO A TRUCK IN FRONT OF ME ,BUT MY AIRBAGS DID NOT DEPLOY . I STRUCK MY HEAD ON THE STEERING WHEEL. THERE IS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CAR AND THE REAR END IS ALSO DAMAGED. THE AIR BAGS IN THE CAR THAT HIT ME DEPLOYED; AND THE TRUCK I HIT HAD AIR BAGS DEPLOYED. JUST WONDERING IF THERE ARE OTHER REPORTS OF PROBLEMS WITH BMW AIR BAGS NOT DEPLOYING ? *TR

Look up ODI 10544118 at NHTSA ↗

4731.5%
ODI 10853514

TAKATA RECALL :I WAS TOLD IT COULD TAKE UP TO A YEAR TO REPLACE THE DEFECT IN MY DRIVER'S SIDE AIR BAG. I AM NOT COMFORTABLE DRIVING MY CAR KNOWING THERE IS A RISK OF SERIOUS DAMAGE OR DEATH IF THE BAG DEPLOYS. I TAKE XARELTO (BLOOD THINNER) AND PURCHASED THIS SUV TO FEEL SAFER WHEN DRIVING. I AM A REALTOR AND USE MY CAR EVERYDAY AND OFTEN TIMES WITH CLIENTS OF MINE IN THE CAR. THE DEALERSHIP STATED THEY ARE NOT SELLING ANYMORE OF THESE CARS WITH THE DEFECTS UNTIL THEY ARE CORRECTED YET I AM DRIVING ONE WHICH HAS NOT BEEN CORRECTED. THEY S…

Look up ODI 10853514 at NHTSA ↗

66.1%
ODI 10692275 · 11,000 mi

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID…

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149.2%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

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56.8%
ODI 11318029 · 63,000 mi

WHEN THE VEHICLE WAS STATIONARY THE AIR BAG MALFUNCTION LIGHT CAME ON AFTER A LOUD POP NOISE WAS HEARD ON THE FRONT PASSENGER SIDE OF THE DASHBOARD. WE THEN TOOK THE VEHICLE TO BMW FOR A SAFETY INSPECTION. PLEASE SEE ATTACHED INITIAL REPORT WHERE THEY CLAIM THE AIRBAG HAS FAILED AND WANT US TO PAY $3000 TO REPLACE IT.

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56.8%
ODI 10945481 · 250 mi

OUR 2017 BMW X5 WAS INVOLVED IN A FATAL CAR ACCIDENT AND THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY CAUSING A HEAD INJURY. A DRIVER WAS DRIVING SOUTHBOUND LOST CONTROL ON ICE AND WENT INTO THE NORTHBOUND LANE WHERE ANOTHER VEHICLE STRUCK THE OUT OF CONTROL CAR CAUSING THOSE VEHICLES TO HIT OUR BMW AND PUSHING OUR VEHICLE OFF THE ROAD. *TR

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45.6%
ODI 11269652

2018 BMW X5 XDR40E. CONSUMER WRITES TO MULTIPLE MALFUNCTIONS WITH VEHICLE; AIRBAG/SEAT TENSIONER/BELT-FORCE LIMITERS-SYSTEM. *AS *JS

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126.3%
ODI 11428651

Driving my vehicle and on my screen popped up driver seat restraint malfunction, also rear seat restraint malfunction please go to closest dealership. I bring my vehicle to BMW dealership in my town and rep calls me and advise that the cup holders sit above the srs wiring and that liquid gets thru the cup holders and dripped on to the wires causing them to no longer work. This is a design flaw i have never spilled a drink in my cup holder and even if someone did on accident why is the AIRBAG wires not covered in plastic if going below cup holde…

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65.4%
ODI 11496539

BMW front cup holders have hole in bottom and it allows condensation/liquid to migrate through bottom to air bag sensor located directly underneath cup holders. Consumers are at risk of air bags going off unintentionally and/or not going off at all. Sensor should not be directly under a cup holder and/or the cup holder should not have a hole directly above safety sensor. BMW design defect. Consumers are having to pay out of pocket for sensor to be replaced as it is not covered under warranty. Additionally, there is a pending class action l…

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76.5%
ODI 11429666

SRS (airbag system) unit that is located underneath center console cupholder can be damaged by a small amount of liquid. Once SRS is damaged, a restraint system failure notification is alerted and the vehicle becomes immobile. Similar recall was issued in the past : Recall Number 96V107000 Manufacturer stated that neither the cupholder nor SRS unit is not watersealed. As the SRS unit seats directly underneath the non-watersealed cupholder it is not surprising to say that this may cause liquid damage while vehicle is in motion. Incident : Veh…

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11.4%
ODI 11561575

I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.

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13.0%
ODI 11719455

The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warrant…

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32.1%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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23.3%
ODI 11701093

On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-de…

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00.0%

No examples available for this selection.

Electrical System
2910.7%
ODI 10507326 · 9,000 mi

DOOR LOCKED ITSELF WITH KEY INSIDE, AND CAN NOT OPEN. *TR

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2114.1%
ODI 10662059 · 15,300 mi

ON 3 SEPARATE OCCASIONS THE ELECTRIC DOOR LOCKS HAVE LOCKED THE CAR WITH THE KEY FOB INSIDE THE CAR. ON THE 1ST OCCASION , A 2 Y/O CHILD HAD JUST BEEN STRAPPED INTO HIS CAR SEAT , A PURSE WITH THE KEY INSIDE THE PURSE , WAS PLACED ON THE FLOOR BEHIND THE DRIVER'S SEAT , THE REAR DOOR WAS CLOSED & ALL LOCKS WERE ACTIVATED . THIS OCCURRED IN THE HEAT OF SUMMER & REQUIRED ANOTHER DRIVER WITH A SPARE FOB TO QUICKLY DRIVE TO THE SITE OF THE PARKED CAR & AVOID HAVING TO BREAK A WINDOW . THIS WAS A VERY SCARY MOMENT ! SAME THING HAPPENED ( NO CHILD I…

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1515.3%
ODI 10556917 · 50 mi

I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON …

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127.9%
ODI 11140275

VEHICLE CONTINUES TO THROW ITSELF INTO PARK WHILE DRIVING AND INTERNIENTKY SHUTS OFF AFTER TWO WEEKS OF PURCHASING VEHICLE PROBLEMS DEVELOPED

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2331.1%
ODI 11080999 · 23,000 mi

WHILE DRIVING, ALL OF SUDDEN, DASHBOARD BECOMES BLANK. I BROUGHT THIS POINT TO BMW BELLEVUE DEALER. IT WAS CONFIRMED THAT THERE WAS NO ISSUE IDENTIFIED. HOWEVER, IT OCCURRED A COUPLE OF TIMES IN A YEAR. SINCE I WAS DRIVING 35-SPEED LIMIT ROAD, I PULLED THE VEHICLE AND STOPPED THE ENGINER AND THEN RESTART. THE ISSUE DISAPPREAD. I'M NOT SURE WHAT WOULD BE THE CONSEQUENCES OF IT WHEN I'M DRIVING AT HIGHWAYS OR AT HIGH SPEED.

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1621.6%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

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1520.8%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

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6836.0%
ODI 11184976 · 200 mi

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

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3934.8%
ODI 11324581 · 4,000 mi

NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR

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3633.3%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

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1318.8%
ODI 11502080

The car's start and stop feature due to the way it is programed started up the car when it was already turned off in a garage causing carbon monoxide to fill up in the garage. There is no way to turn off the start/stop feature on the car to protect yourself or to make sure it's off. Very confusing and can create a risk of a person being hurt or killed due to the confusion of how the system works. This is a very dangerous situation.

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824.2%
ODI 11504169

Car computer stopped working. Prior to this, computer would not recognize either of two keys.

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2416.6%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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813.1%
ODI 11659880 · 80 mi

The contact owns a 2025 BMW X5. The contact stated while driving at approximately 35 MPH, the blind spot warning light was inoperable, and the Forward Collision Avoidance assist sensor warning light was deactivated on the instrument cluster. The contact had taken the vehicle to the dealer, where it was diagnosed and determined that the electrical system and harness had failed and needed to be replaced. The vehicle was repaired. The contact stated that the Lane Keep Assist System was inoperable. The contact had taken the vehicle back to the same…

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939.1%
ODI 11724688

The vehicle is exhibiting symptoms that are identical to those described in NHTSA Recall 25V556 , water intrusion through the windshield and A-pillar area. The recall documents that improperly sealed windshields can allow water to enter the power distribution box and electronic control unit, leading to a short circuit and, in extreme cases, a thermal event even when the ignition is off.

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Power Train
5118.8%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

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3322.1%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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1111.2%
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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138.6%
ODI 11337222

THE VEHICLE SHIFTED TO NEUTRAL WHEN IT SHOULD HAVE BEEN IN PARK, AND/OR SHOULD HAVE SHIFTED TO PARK WHEN IN NEUTRAL AND ENGINE WAS SHUT OFF.

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1317.6%
ODI 11408181 · 109,000 mi

FRONT DRIVESHAFT NEEDS TO BE REPLACED DUE TO EXCESS WEAR, PERHAPS TRANSFER CASE AS WELL. VERY SIMILAR TO SAFETY RECALL CAMPAIGN 17V-138:FROM APRIL/2017 (SAME ISSUE, MY MODEL IS ONE YEAR OLDER THAN RECALL NOTICE), BUT BMW NA WILL NOT COVER THE REPAIR COST FOR THIS DEFECT.

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1013.5%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

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1013.9%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

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1910.1%
ODI 11174343 · 860 mi

TL* THE CONTACT OWNS A 2019 BMW X5. WHILE DRIVING 35 MPH, "LEVELER SELECT DEFECT" APPEARED ON THE INSTRUMENT PANEL FOLLOWED BY "TRANSMISSION DEFECT, DO NOT TURN VEHICLE OFF". THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO DRIVE, NEUTRAL, AND REVERSE, BUT COULD NOT SHIFT INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS FINALLY ABLE TO BE PLACED INTO PARK, IT AUTOMATICALLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO DAVIS AUTOMOTIVE GROUP (6135 KRUSE DRIVE, SOLON, OHIO 4…

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1614.3%
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

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2825.9%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

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2333.3%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

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824.2%
ODI 11496221

11/21~11/24: Transmission shift from D to N while driving and the vehicle lost power. system down and change to Charging Mode, which shows when power off. Need to push the start button couple of times to turn X5 on. These things happen 3 times. 11/28~12/2: BMW service tech updated software. I pick it up on 12/3 12/4: There was error message that "Four wheel drive limited" and engine stops and system changed to Charging Mode. I had to push the start button to turn it on.

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1611.0%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

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711.5%
ODI 11630271

Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!

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417.4%
ODI 11713010

I purchased the car on 12/29/2025. While driving the car on 1/2/2026, I was parking the vehicle when an error message that said "Drivetrain Malfunction" appeared on the screen, which informed me that I needed to take my car to a service center. Luckily I was not moving at a high rate of speed and I was able to park the vehicle with no issue. I was able to drive the vehicle to a dealer for service the next morning (1/3/2026). They ran diagnostics but were not able to replicate the issue. BMW North America was consulted and they had the deal…

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Fuel/Propulsion System
248.9%
ODI 10481185 · 9,598 mi

WHILE DRIVING AT ABOUT 45 MPH THE ENGINE SPUTTERED WITH A MESSAGE DISPLAYING "ENGINE MALFUNCTION" AND THE VEHICLE LOST POWER AND STALLED ALL HAPPENING WITHIN ABOUT 5 SECONDS. THE VEHICLE WAS THEN TOWED TO THE BMW DEALERSHIP. WE WERE ADVISED BY THEIR MASTER TECHNICIAN THAT THE FUEL PRESSURE RAIL SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED (DIAG CODE: D1350_00000000_04_02 AND FAULT 48A9 & 3F31). WE ASKED HIM IF THIS COULD SOMEHOW BE PREVENTED AND HE REPLIED "NO" AND WENT ON TO SAY THAT HE HAS NEVER HEARD OF THIS HAPPENING BEFORE. HIS COMME…

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96.0%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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2020.4%
ODI 11112799 · 65,000 mi

THIS 2014 BMW X5 HAS A DIESEL ENGINE. THE FUEL PUMP HAS FAILED TWICE IN NINE MONTHS CAUSING THE VEHICLE TO SUDDENLY LOSE POWER AND COMPLETELY STOP. THE VEHICLE WAS STATIONARY AT A STOP LIGHT BOTH TIMES. HOWEVER, THIS CAN OCCUR WHILE IN MOTION AT ANY TIME. THIS DIESEL ENGINE FUEL PUMP FAILURE IMPACTS ENTIRE FUEL SYSTEM WHICH REQUIRES A COMPLETE REPLACEMENT (PLEASE SEE ATTACHMENT FOR FIRST REPAIR. THE CAR IS CURRENTLY AT BMW SERVICE}. THIS PROBLEM WILL OCCUR AGAIN BECAUSE THEY KEEP USING THE SAME PARTS. I AM SURE WITH SOME INVESTIGATING YOU …

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3019.7%
ODI 11039258 · 64,000 mi

IN JANUARY 2015, I BOUGHT A BMW X5 35D TWUN TURBO (N57T ENGINE) OE EQUIPPED WITH A BOSCH HIGH PRESSURE FUEL PUMP ("HPFP") PART #0445010667. TWO WEEKS AGO, I WAS DRIVING AT 75 MPH IN THE 4TH LANE OF A 6 LANE HIGHWAY WHEN MY CAR JERKED AND A "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON THE SCREEN. I WAS TOWED TO THE DEALER THINKING THIS WOULD BE COVERED UNDER WARRANTY - THE CAR IS LESS THAN 3 YEARS OLD! I'M TOLD THAT THERE WAS A "CATASTROPHIC FAILURE" OF THE HIGH PRESSURE FUEL PUMP THAT I DID NOT CAUSE, HAD NO WARNING OF AND COULD NOT HAVE PREVENTED…

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912.2%
ODI 11043266 · 5,000 mi

ACCORDING TO THE MANUFACTURER STICKER BMW X5 5.0 GETS 15/21MPG. I WISH I GET ANYWHERE NEAR THAT. I GET ABOUT 11 AVERAGE MPG. I TOOK THE CAR TO THE DEALER TWICE AND I CALLED BMW NORTH AMERICA AND THEY SAID THAT IS THE WAY IT IS. YOU WILL NEVER GET WHAT YOU SEE ON THE STICKER. SO WHEN YOU BUY A CAR NEVER TRUST WHAT THEY SAY ON THE STICKER PRICE.

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1520.3%
ODI 11153627 · 8,600 mi

WE WERE IN OUR 2017 BMW X5 DIESEL DRIVING ON HIGHWAY 14S IN SANTA CLARITA, CA ON THE 17TH OF NOV 2017 AT 1:30PM . ACCELERATED TO PASS A CAR, FELT A SUDDEN SURGE, DRIVETRAIN MALFUNCTION INDICATION CAME ON, INDICATED SAFE TO PROCEED AT A MODERATE SPEED. ATTEMPTED TO ACCELERATE, NO RESPONSE. WAS ABLE TO COAST TO THE RIGHT MEDIAN BETWEEN THE FREEWAY AND THE ON-RAMP AWAY FROM ON-COMING CARS. BMW CAME TO A COMPLETE STOP AND WAS NOT ABLE TO START. CONTACTED BMW ASSIST, WAS INFORMED THAT IT WOULD BE ABOUT A 3 TO 4 HOUR WAIT FOR THE TOW VEHICLE. TOW …

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1115.3%
ODI 11128006 · 2,900 mi

ENGINE STALL AND OR FLUTTER WHEN TURNING AT SLOW SPEEDS

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52.6%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

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21.8%
ODI 11629757

Vehicle Purchase from BMW of Devon Dear BMW Customer Relations Team, I am writing to express my deep disappointment and frustration regarding my recent experience with a Certified Pre-Owned (CPO) vehicle purchased from BMW of Devon. As a loyal BMW customer, I expected a higher standard of quality and service than what I have experienced. I purchased a 2020 BMW X5 (VIN: [XXX] in October 2023 with the confidence that it had undergone a rigorous inspection process, as advertised under your CPO program. However, after driving the vehicle fo…

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32.8%
ODI 11407871 · 2,973 mi

MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.

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34.3%
ODI 11716132

I am writing to formally express my concern regarding serious and repeated safety-related failures with my 2022 BMW X5 xDrive45e, VIN [XXX] . I purchased this vehicle in 2022 through a custom build, at a purchase price exceeding $80,000, with the expectation of reliability, safety, and premium quality consistent with the BMW brand. In October 2025, while my wife was driving with my son in the vehicle, the hybrid component safety box failed without warning, causing the vehicle to stall on the roadway. This created a dangerous situation for my …

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13.0%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

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42.8%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

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11.6%
ODI 11715819

We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is workin…

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14.3%
ODI 11757606

I was driving at 70 mph on the highway when the car suddenly and without warning went into neutral, lost all functionality, and displayed the warning "Drivetrain Malfunction--Stop Driving Immediately--Call Roadside Assistance." I had to drift (barely) to side of a busy highway and exit the vehicle to get to safety. The dealer review of fault codes include: High-voltage system: No voltage established; No communication possible with: Accumulator-management electronics; SME: Software action required; Function: Acceleration not possible; Function:…

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Unknown Or Other
145.2%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

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1812.1%
ODI 10721556 · 17,700 mi

AFTER A CONCERT, I DROVE MY X5 OUT OFF A PARKING LOT WITH MY WIFE. I COULD FEEL A LITTLE BIT ABOUT SOMETHING UNCOMMON ON THE DRIVER SIDE DOOR, BUT DID NOT PAY MUCH ATTENTION BECAUSE THERE IS NO SIGN ON INDICATOR BOARD SHOWING THE DOORS DID NOT CLOSED. AT A TRAFFIC LIGHT, I TURNED TO RIGHT, AND DIVER DOOR OPENED SUDDENLY. I HAVE TO SLOW DOWN, AND TRIED TO CLOSE THE DOOR WHILE DRIVING, BUT THE DOOR COULD NOT BE CLOSED. THE DOOR LOCK DID NOT WORK. I PARKED THE CAR AT A SHOPPING CENTER PARKING LOT, AND REALIZED THAT I COULD NOT OPEN OR CLOSE THE…

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88.2%
ODI 10726505 · 8,800 mi

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN

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1912.5%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

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1418.9%
ODI 10934867

THE ATTORN. GEN OF FL SUGGESTED I REACH OUT TO YOU TO EXPRESS A CONCERN I HAVE FOR OUR X5 EDRIVE. WE BOUGHT THIS VEHICLE AT REEVES BMW IN TAMPA. SINCE WE HAVE HAD THE VEHICLE, IT HAS BEEN A MAJOR ISSUE AND NOW THAT WE HAVE A NEWBORN, IT HAS BECOME A SAFETY CONCERN OF OURS THAT THE CAR AUTOMATICALLY SHUTS OFF WHEN THE DRIVER'S DOOR OPENS. NOT ONLY CAN WE NOT PRE-CONDITION THE CAR WHEN WE ARE TRYING TO PUT HIM IN THE CAR SEAT, BUT ANYTIME WE GET OUT TO GRAB SOMETHING, IT LEAVES HIM WITH NO A/C AND IN WINTER THE HEAT WILL SHUT DOWN. …

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79.5%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

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1115.3%
ODI 11139130 · 4,930 mi

THE PASSENGER BLIND SIDE DETECTION WILL NOT PICK UP VEHICLES ONLY 20% OF THE TIME.

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2814.8%
ODI 11183752 · 45 mi

THE DRIVERS ASSIST SYSTEM DISABLES ITSELF FREQUENTLY IN COLDER AND SNOWY WEATHER. THIS REMOVES A NUMBER OF SAFETY SYSTEMS FROM THE VEHICLE.

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1513.4%
ODI 11329328 · 170 mi

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR

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1816.7%
ODI 11414335 · 7,500 mi

DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.

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1724.6%
ODI 11495003

I put my car in reverse this evening and the screen kept clicking and unclick the back up assistance button. The steering wheel was moving on its own. I was not controlling it. The brakes were hard and I could not press down more than 1/5-1/4 of the way. The car was not in my control. After an hour on the phone with support and reporting the issues they advised they would tow it. I was able to put the car in reverse push a button off that was selecting without being pressed manually near the driving shifter to get the car to drive normally. A…

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824.2%
ODI 11509869

My X5 was accelerating on its own. I was able to control the speed with the brakes but once I took my foot off the brake the vehicle would accelerate again. It went as fast as 50 MPH. I did shut off the vehicle at a stop light to disengage any possible system. The car continued to accelerate once I let off the brake. Once home, my garage smelled horribly of burnt rubber from riding the brake pads. No system dash board notifications appeared. BMW dealership took the vehicle for inspection and couldn’t find an issue. National BMW then sent an …

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96.2%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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58.2%
ODI 11634117

Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.

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313.0%
ODI 11749198

This vehicle has now experienced the same severe, life-threatening defect on four separate occasions. While driving at approximately 45–50 mph, the vehicle unexpectedly loses power and rapidly decelerates. A red warning message first appears stating "Inability to Drive," followed within a few seconds by "Emergency Shutdown." The vehicle then initiates an uncommanded emergency stop on public roads and highways without any input from me. On two separate occasions, vehicles traveling behind me had to brake suddenly or swerve around my vehicle to…

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Service Brakes
41.5%
ODI 11024411

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE ENGINE MALFUNCTIONED AND REQUIRED A SOFTWARE UPDATE. THE VEHICLE'S AIR SPRINGS NEEDED TO BE REPLACED. THE COOLANT TANK CRACKED CAUSING COOLANT TO LEAK FROM THE VEHICLE. THE OIL GASKET WAS LEAKING AND NEEDED TO REPLACED. *JS

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64.0%
ODI 10566288 · 5,500 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD INDEPENDENTLY VEER TO THE RIGHT OR LEFT BEFORE COMPLETELY STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKES, ROTORS AND BOLTS WERE REPLACED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THERE WERE NO FURTHER REPAIRS THEY COULD PERFORM TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,500. THE…

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44.1%
ODI 10638777 · 15,000 mi

I WAS ON A TRAVELING ON MY VEHICLE AND AS I GOT IN AND OUT OF THE VEHICLE EARLIER THAT DAY IT BEGAN TO MOVE FORWARD BECAUSE THE GLUE THAT MAKES IT STICKY STICK TO THE CARPET FELL OFF A COUPLE OF WEEKS AGO. AS I WAS TRAVELING I TRIED TO BRAKE AND THE FLOOR MAT GOT CAUGHT UP BEHIND THE BRAKE AND THE FRONT OF THE GAS PEDAL. I HAD TO LOOK DOWN AND REACH TO PULL THE FLOOR MAT BACK TO WHERE IT IS SUPPOSED TO BE. I ALMOST HIT THE VEHICLE IN FRONT OF ME! *TR

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21.3%
ODI 10920143 · 8,000 mi

BMW X5M50D WHEN IT IS RAINING (HIGHWAY SPEED) AND I USE THE BRAKES THE CAR IS TURNING LEFT. HORRIBLE FEELING, I ALMOST HAD A CRASH TWICE WITH MY FAMILY BECAUSE YOU LOSE STEERING CONTROL WHEN YOU WANT TO KEEP IT STRAIGHT ...NORMAL CONDITIONS THE CAR IS BRAKING PERFECTLY...BMW DEALER ASSEMBLED SOME BRAKE DRYING SYSTEM BUT IT IS THE SAME. I AM AFRAID MORE CARS ARE AFFECTED. THE SITUATION IS MORE DANGEROUS THE STRONGEST YOU BRAKE AND ALSO DEPENDS ON THE RAIN DENSITY.

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22.7%
ODI 10966356 · 24,814 mi

I STOPPED AT THE ENTRANCE OF AN APARTMENT COMPLEX AND WAS WAITING FOR THE SECURITY GATE TO OPEN. ONCE I CAME TO A COMPLETE STOP THE AUTO START STOP FUNCTION TURNED THE ENGINE OFF. WHILE STOPPED, WITH MY FOOT STILL ON THE BRAKE, SUDDENLY AND UNEXPECTEDLY, THE ENGINE STARTED AND THE VEHICLE TOOK OFF STRIKING THE SECURITY GATE AS IT WAS OPENING. THE BRAKES DID NOT WORK. NO AIRBAG DEPLOYED EITHER.

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68.1%
ODI 11010463 · 1,200 mi

WHILE BACKING INTO A PARKING SPACE, AT A VERY SLOW SPEED, THE BRAKES FAILED AND THE CAR HIT THE BUILDING BEHIND THE PARKING SPOT. NEXT DAY, WHILE PARKING AT A CONVENIENCE STORE, ALSO AT A VERY SLOW SPEED, THE BRAKES FAILED AGAIN AND HIT A POST. BOTH TIMES THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME, I THOUGHT I HAD MADE A MISTAKE, BUT AFTER THE SECOND INCIDENT I REALIZED THE BRAKES FAILED. ON THE WAY HOME, I FOUND THAT I COULD DUPLICATE THE PROBLEM AT WILL WHILE AT A VERY SLOW SPEED (SIMULATED PARKING SITUATION). I CONTACTED …

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34.2%
ODI 11131783 · 1,400 mi

THIS BRAND NEW CAR I BOUGHT HAS THE OPTIONS OF "ADVANCED SAFETY SYSTEM" WHICH WAS SUPPOSED TO PREVENT A COLLISION. I WAS DRIVING ON ADAPTIVE CRUISE CONTROL, 4 CAR DISTANCE ON HIGHWAY. AS I WAS DRIVING CLOSE TO THE EXIT WHERE I NEEDED TO TAKE, ADAPTIVE CRUISE CONTROL DID NOT SEEM TO BE WORKING SINCE I NOTICED THAT THE CAR WAS NOT SLOWING DOWN AS I WAS APPROACHING THE CAR IN FRONT OF ME. I PRESSED ON THE BRAKE TO SLOW DOWN MY VEHICLE, BUT THE VEHICLE DID NOT RESPOND TO MY BRAKING. I PRESSED DOWN BRAKE AS HARD AS POSSIBLE TO STOP THE VEHICLE, B…

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126.3%
ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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54.5%
ODI 11418267

Automatic braking system. Traveling about 50 MPH the automatic brake activated, there was nothing even close to my vehicle, my passenger's head was jerked forward. I had the vehicle in for computer problems about two weeks ago, concerning the radio and dash board displays, not knowing about the automatic braking problem at that time, ( this is the second incident involving the automatic brake, first time I didn't think too much about it since I had just purchased the vehicle I thought maybe a new car bug ). I was told that there was no fix for…

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54.6%
ODI 11423701

On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Tho…

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68.7%
ODI 11467199 · 1,000 mi

The contact owns a 2022 BMW X5. The contact stated that his foot was caught on the mat and the vehicle accelerated. The contact had to engage the parking brake to stop the vehicle. There were no warning indicator lights illuminated. While the vehicle was idling in the driveway, the vehicle lunged forward, crashed into an unknown vehicle and the vehicle drove into the garage. There was no reported fire but the fire department was on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to an independent m…

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39.1%
ODI 11515326

The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.

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4329.7%
ODI 11577966

The contact owns a 2024 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while accelerating. Additionally, while the transmission was in reverse (R), the brake pedal was depressed, but the vehicle failed to stop immediately. An unknown warning light was illuminated. The contact became aware of NHTSA Campaign Number: [XXX] (Electronic Stability Control, Service Brakes) associated with the VIN from Cars.com. The dealer was made aware of the failure but confirmed that parts were not yet availa…

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1219.7%
ODI 11609447

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

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28.7%
ODI 11756626

My 2026 BMW X5 xDrive50e experienced a serious freeway safety event involving loss of braking/brake power, loss of vehicle power/functionality, and multiple vehicle warnings/errors. The incident occurred while I was driving on the freeway and substantially affected my ability to safely operate the vehicle. BMW Emergency Services subsequently towed the vehicle to Irvine BMW on 07/09/2026. Irvine BMW later attributed the event to Emergency Stop Assist (ESA) and the Driver Monitoring System (DMS), rather than identifying a mechanical brake failur…

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Engine And Engine Cooling
93.3%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

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42.7%
ODI 10594083 · 1,624 mi

THIS PAST WINTER I TOOK MY BMW IN TWICE (MAR 28, 2014 AND APR 22, 2014) BECAUSE A CLICKING NOISE I HEAR WHEN DRIVING AND IT WAS ASSUMED THAT THE NOISE WAS RELATED TO LOW TEMP OUTSIDE. ON MAY 23, 2014 I NOTICE THE CLICKING NOISE AGAIN. I CURRENTLY HAVE 2548 MILES ON MY CAR. THE ANCHORAGE BMW COULD NOT FIGURE OUT WHAT WAS CAUSING THE NOISE. THEY WERE UNABLE TO REPRODUCE THE NOISE. WHEN HAPPEN AGAIN IN APRIL I RECORDED THE NOISE ON MY CELL PHONE AND WAS TOLD THAT DEALER'S SERVICE DEPT WOULD STILL NEED TO REPRODUCE THE NOISE. I CALLED THE SERVICE D…

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55.1%
ODI 11486946 · 130,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving at 30-50 MPH, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that he smelled a strong oil, diesel and coolant odor inside the vehicle while driving. The contact stated that the failures reoccurred while drivi…

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63.9%
ODI 11451037 · 37,000 mi

The contact owns a 2015 BMW X5. The contact initially received a recall notice for NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact then stated that the DEF (Diesel Exhaust Fluid) warning light illuminated on the instrument panel. The contact took the vehicle to the dealer and was informed that the engine control module was defective. The contact linked the defective engine to the recall. Once the parts for the recall remedy became available, it was determined …

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68.1%
ODI 11621918

The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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45.4%
ODI 11609769 · 55,000 mi

The contact owns a 2017 BMW X5. The contact stated while driving the vehicle, the vehicle suddenly decelerated and failed to exceed 35 MPH. During the failure, a message that the engine had overheated was displayed. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the water pump had failed and needed to be replaced. The water pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included i…

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79.7%
ODI 11627506 · 74,000 mi

The contact owns a 2018 BMW X5. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the thermostat was stuck opened, causing the check engine warning light to illuminate and the transmission oil coolant heat exchanger to be damaged by the thermostat failure. The contact was advised that the thermostat and coolant pump needed to be replaced. The vehicle was not repaired. T…

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126.3%
ODI 11607354 · 41,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the vehicle suddenly shut off and failed to restart. During the failure, the message "System Overheated" was displayed. The vehicle was towed to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the starter motor was faulty and needed to be replaced. The starter motor was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. T…

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1513.4%
ODI 11556127 · 45,000 mi

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

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76.5%
ODI 11634565 · 80,000 mi

The contact owns a 2021 BMW X5. The contact stated that the vehicle was taken to a local dealer for an oil change and the contact was informed that there was coolant leaking from the water pump and that the water pump needed to be replaced to prevent further damage to the internal components of the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

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34.3%
ODI 11611238 · 70,381 mi

The contact owns a 2022 BMW X5. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 70,381.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion SystemToo few reports for a range60,000 mi4 (sparse)
ODI 11112799 · 65,000 mi

THIS 2014 BMW X5 HAS A DIESEL ENGINE. THE FUEL PUMP HAS FAILED TWICE IN NINE MONTHS CAUSING THE VEHICLE TO SUDDENLY LOSE POWER AND COMPLETELY STOP. THE VEHICLE WAS STATIONARY AT A STOP LIGHT BOTH TIMES. HOWEVER, THIS CAN OCCUR WHILE IN MOTION AT ANY TIME. THIS DIESEL ENGINE FUEL PUMP FAILURE IMPACTS ENTIRE FUEL SYSTEM WHICH REQUIRES A COMPLETE REPLACEMENT (PLEASE SEE ATTACHMENT FOR FIRST REPAIR. THE CAR IS CURRENTLY AT BMW SERVICE}. THIS PROBLEM WILL OCCUR AGAIN BECAUSE THEY KEEP USING THE SAME PARTS. I AM SURE WITH SOME INVESTIGATING YOU …

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ODI 11172668 · 55,000 mi

SUNROOF MOTOR SHORTED AND KILLED BATTERY AT 45,000 MILES. CAUSED DRIVETRAIN MALFUNCTION. DOOR MOLDING ON REAR DRIVERS SIDE DOOR SEPARATING. FUEL INJECTORS FAILED (CYLINDER 4 AND 6) CAUSING DRIVE TRAIN MALFUNCTION AT 55,000.MILES

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ODI 11339001 · 90,821 mi

I HAD A FAILED HIGH PRESSURE FUEL PUMP, WHICH BMW ADMITS IS FAULTY, AND THEY HAVE AN EXTENDED WARRANTY FOR. I HAD TO HAVE IT REPLACED, BUT SINCE I HAD IT CHANGED OUT AT AN INDEPENDENT SHOP BMW REFUSES TO REIMBURSE ME FOR IT. JUST LOOKING TO SEE IF THERE ARE ANY OPTIONS FOR AVENUES FOR REIMBURSEMENT.

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Engine68,349–110,000 mi78,500 mi6
ODI 10992583 · 6,800 mi

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR…

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ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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ODI 11194053 · 80,000 mi

TL* THE CONTACT OWNS A 2014 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2018. THE CONTACT STATED THAT THE VEHICLE HAD REDUCED ENGINE POWER, THE CHECK ENGNE INDICATOR ILLUMINATED, AND THE OVERALL MAINTENANCE REQUIRED MESSAGE WAS DISPLAYED. THE ENGINE ALSO EMITTED A STRONG UNKNOWN ODOR WHEN THE ENGINE WAS STARTED. THE ODOR WAS ALSO PRESENT WHEN THE ENGINE WAS SHUT OFF. THE CONTACT SPOKE WITH BMW OF FAIRFAX (28…

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Electrical System7,400–110,539 mi20,000 mi11
ODI 10556917 · 50 mi

I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON …

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ODI 10618527 · 8,000 mi

WHILE RETURNING HOME FROM CHICAGO, AROUND 3:30 PM ON SUNDAY 07/26/14 - I WAS EXITING I-88 ON THE ROUTE 31 EXIT RAMP. HALFWAY UP THE RAMP THE TRUNK/HATCH OF THE X5 OPENED ON ITS OWN. THE CAR WAS TRAVELING APPROX. 28 - 30 MPH WHEN THE HATCH OPENED UNDER ITS OWN CONTROL. BOTH OF THE DRIVERS (MY) HANDS WERE ON THE STEERING WHEEL TURNING THE VEHICLE WELL AWAY FROM THE TRUNK CONTROLS LOCATED ON THE DRIVER SIDE DOOR AT THE TIME. MY DOG WAS LOCATED IN THE BACK/TRUNK OF THE CAR WHEN THE HATCH DECIDED TO OPEN. LUCKILY HE WAS SLEEPING AT THE TIME IT OP…

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ODI 10648913 · 1,000 mi

I HAVE THE "COMFORT ACCESS" OPTION (SOFT CLOSE DOORS) AND LIKE MANY OTHER PEOPLE, MY DOORS WILL OPEN ON THEIR OWN SOMETIMES. DRIVING DOWN THE ROAD DOING 40 AND SUDDENLY ONE OF THE DOORS WILL POP OPEN AND THE DASHBOARD LIGHT WILL COME ON. *TR

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Structure:Body1,500–37,750 mi13,100 mi14
ODI 10573654 · 800 mi

MY VEHICLE HAS SOFT-CLOSE DOORS, AFTER CLOSING THE DOORS THEY POPPED OPEN WHILE DRIVING, NOT FULLY OPEN, ONLY ABOUT A HALF-INCH, ENOUGH TO BE AJAR AND FOR THE OPEN DOOR INDICATOR TO LIGHT UP ON THE DASHBOARD. THIS HAPPENED 4 TIMES IN THE FIRST 5 WEEKS OF OWNING THE VEHICLE AND BMW HAS NOT BEEN ABLE TO FIX IT, GIVING IT BACK TO ME EACH TIME WITH THE CLAIM THAT THEY ARE UNABLE TO REPRODUCE THE PROBLEM. ON ONE OCCASION, AND AS REQUESTED BY THE DEALERSHIP, I DROVE THE CAR BACK WITH AN AJAR DOOR WITHOUT TOUCHING IT OR TURNING OFF THE ENGINE. THE DEA…

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ODI 10606793 · 3,000 mi

MY VEHICLE HAS SOFT-CLOSE DOORS, WHEN I STARTED DRIVING FROM HOME, ALL THE DOORS WERE CLOSED, AND THE DOORS WERE LOCKED. AFTER ABOUT 2 MILES, I SUDDENLY HEARD LOUD NOISE/AIR COMING THROUGH THE FRONT PASSENGER DOOR. THE FRONT PASSENGER DOOR POPPED OPEN WHILE DRIVING, NOT FULLY OPEN, ONLY A LITTLE TO HEAR THE NOISE AND FOR THE OPEN DOOR INDICATOR TO LIGHT UP ON THE DASHBOARD. THIS HAPPENED WHEN MY KID WAS SITTING IN THE BACK. I HAVE TO PULL OVER SAFELY WITHIN FEW YARDS AND CLOSED THE DOOR MANUALLY. THIS IS DANGEROUS AS MY KIDS SOMETIME SIT LE…

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ODI 10610165 · 1,000 mi

THIS HAPPENED TO ME WHILE DRIVING A BRAND NEW 2014 BMW X5 ON 3 SEPARATE OCCASIONS (DIFFERENT DAYS) THE DRIVERS DOOR AND THE LEFT REAR PASSENGER DOOR BOTH OPENED WHILE DRIVING. THE DOOR WILL OPEN TO THE POINT THAT I CAN HEAR THE WIND COMING THROUGH THE DOOR. I GET A SIGN ON THE DASH BOARD THAT THE DOOR IS OPEN, INTERIOR LIGHTS GOES ON, HOWEVER, WITHOUT THE AUDIBLE SOUND TO WARN THAT A DOOR IS OPEN. IF I TRY TO PULL ON THE DOOR TO CLOSE IT, IT WILL NOT CLOSE UNLESS I COMPLETELY OPEN THE DOOR AND SLAM IT SHUT. IF I TRY TO PUSH THE DOOR TO OPEN IT …

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Fuel System, Diesel85,500–148,296 mi119,593 mi6
ODI 11457860 · 128,185 mi

The contact owns a 2014 BMW X5. The contact stated while driving 30 MPH, the drivetrain malfunction warning light was illuminated and the speed began to decelerate. The contact was able to drive to his residence approximately at 25 mph. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Exhaust Gas Recirculation (EGR) and the engine intake manifold to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do th…

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ODI 11517497 · 65,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal …

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ODI 11546397 · 155,000 mi

The contact owns a 2014 BMW X5. The contact stated while his daughter was driving at approximately 55 MPH, the vehicle stalled. The contact stated that his daughter saw the drivetrain failure warning light illuminated. The contact stated that his daughter was able to pull over. The contact stated that his daughter was unable to restart the vehicle. The contact had the vehicle towed to a dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and there were metal shavings in the fuel system. The vehicle had not …

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Power TrainToo few reports for a range65,465 mi3 (sparse)
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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ODI 11517497 · 65,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal …

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ODI 11550483 · 65,465 mi

The contact owns a 2014 BMW X5. The contact stated that while driving at various speeds, the contact heard an abnormal sound, and the vehicle hesitated to accelerate, causing the vehicle to jerk. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty driveshaft. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 65,465.

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Unknown Or Other11,100–62,500 mi36,500 mi6
ODI 10726505 · 8,800 mi

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN

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ODI 10984858 · 18,000 mi

MY CAR CAUGHT ON FIRE BY ITSELF WHILE I WAS DRIVING ON A SUBURBAN STREET WITH THE ENTIRE FAMILY IN THE CAR. IT WAS QUICKLY CONSUMED BY FLAMES. I STOPPED AT AN INTERSECTION AND WE ALL GOT OUT THANKFULLY.

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ODI 11150014 · 55,000 mi

SUNROOF EXPLODED WHILE DRIVING AT 60 MPH

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Air BagsToo few reports for a range19,956 mi3 (sparse)
ODI 10692275 · 11,000 mi

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID…

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ODI 11013790 · 19,956 mi

IDIOT LIGHT SAYS PASSENGERS AIR BAGS HAS FAULT.

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ODI 11538689 · 131,225 mi

The contact owns a 2014 BMW X5. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the warning light had become a recurring failure. The local dealer was contacted, and the contact was informed that there were no open recalls associated with the VIN. The vehicle had not been repaired. The manufacturer had been informed of the failure and informed the contact that there were no recalls associated with the VIN. The contact researched online and related the failure to NHTSA Campaign Number…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11624988 · 159,878 mi

The contact owns a 2014 BMW X5. The contact stated while driving approximately 15 MPH, the contact discovered that there was water leaking from underneath the vehicle. No warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The vehicle was towed to a dealer where it was diagnosed that the water pump had leaked onto the battery and the water pump, and the battery needed to be replaced. The vehicle was not rep…

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2024-122None
ODI 11630291

High Pressure fuel pump failure

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ODI 11633019

Almost caused a major accident when High Pressure Fuel Pump failed unexpectedly while driving. Good thing my family was not in car when this happened. This is completely unacceptable and should be recalled on this vehicle just like many others of this model. I have included picture of metal shavings in fuel system from high pressure fuel pump failure.

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2025-012None
ODI 11635056

Vehicle shutoff at high rate of speed causing me to not have power steering or brakes. This was very frightening and lucky to not cause a major accident. This was due to the High Pressure Fuel Pump failing that has extended warranty but should be a recall as this is very dangerous.

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ODI 11637266 · 78,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 65-70 MPH, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact drove to the residence. The following day, the vehicle was towed to SLM Auto Care LLC - Audi VW BMW Porsche, where it was diagnosed that the N63 engine had failed and needed to be replaced. The mechanic also informed the contact that the N63 engine was known to consume excessive oil. The vehicle was not repaired. The dealer and the manufacturer were notified o…

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2025-020None

No examples available for this selection.

2025-031None
ODI 11649264

High Pressure Fuel Pump failed without any sensor notification or prior indication causing the car to suddenly go into safety mode shut down and lose all propulsion while driving at speed. This is a known NHTSA recall issue Part 573 Safety Recall Report 21V-586 specific to 2014 BMW X5 xdrive35d. Attempting to understand WHY this VIN is not included in the recall list especially in light of the fact the resulting catastrophic failure defined is exactly why the recall was supposed to prevent.

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2025-040None

No examples available for this selection.

2025-052None
ODI 11659201

Due to issues in the engine design the timing chains become loose and get excessive slack. BMW has revised the design multiple times but the corrective action requires complete removal of transmission and engine to replace all timing chain components. Unfortunately my engine has suffered timing chain failure and requires replacement. This leads to engine failure while driving and unsafe conditions.

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ODI 11660687 · 101,078 mi

The contact owns a 2014 BMW X5. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The contact stated that after several attempts the vehicle started and driven to a service center where the battery was replaced; however, the contact became aware that the battery was draining abnormally. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the water pump was leaking onto an electri…

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2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-013None
ODI 11709473

Product: Diono Monterey 2XT Highback Booster Issue type: Child restraint usability / fit concern There is a significant height usability gap between Diono’s convertible seats and the Monterey 2XT booster. My child is approximately 32”–40” tall and cannot safely use either seat, leaving no appropriate Diono option during this growth range. This presents a real-world safety and usability issue for caregivers attempting to follow manufacturer guidance. I have attempted multiple direct contacts with Diono for clarification or exchange options, b…

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ODI 11710927

I own a 2014 BMW X5 diesel, after the 4 yr warranty expired, my car has had 2 times driveshaft/drivetrain/differential replaced. Valve cover leaking. Chassis stabilization error, suspension/air pump problems, at this moment i have an initialization of driving stabilization error message. Please see what is going on with these expensive cars that after 4 yr warranty give all kind of problems. ThanksTeresa

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ODI 11712071 · 160,000 mi

The contact owns a 2014 BMW X5. While the contact's daughter was attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the 12-Volt battery and the auxiliary battery needed to be replaced. The vehicle was repaired; however, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed to an independent mechanic who specialized in foreign-made vehicles. The vehicle was diagnosed, and it was determined that t…

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2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11747246

I purchased my vehicle around Labor Day of 2020. I still own and operate the vehicle. Since I have owned my vehicle, I have repeatedly been told my turbos are leaking oil, etc. I have even had several oil leaks repaired on my car. Fast forward six years, and I am buying 5 quarts of oil every two weeks and topping up the oil in my vehicle every week, at least 2-3 quarts per week. I also have smoke coming out of the tail pipes intermittently. The car also smells like it is burning oil, but there are no visible oil drips on the ground currently. I…

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2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 236 reports

2022: 36 complaints · 2023: 19 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202292436
202371219
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20226801
20232904

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemEngineElectrical SystemStructure:BodyFuel System, DieselPower TrainUnknown Or OtherAir Bags
Fuel/Propulsion System—
3
ODI 11466248

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

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ODI 11573911

The diesel X5 randomly shut off and would not start leaving my wife stranded on the highway. This left my wife without power steering or power brakes. It was acting a little weird a day or so before the issue, but only displayed a generic powertrain warning without storing any ECM codes to assist with diagnosis. After the engine died, the engine stored a low fuel pressure code. The Bosch CP4 high pressure fuel pump failed just outside of the warranty period. Initial repair estimates are greater than $10,000 due to the way the high pressure…

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ODI 11630291

High Pressure fuel pump failure

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1
ODI 11561682

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????

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1
ODI 11172668 · 55,000 mi

SUNROOF MOTOR SHORTED AND KILLED BATTERY AT 45,000 MILES. CAUSED DRIVETRAIN MALFUNCTION. DOOR MOLDING ON REAR DRIVERS SIDE DOOR SEPARATING. FUEL INJECTORS FAILED (CYLINDER 4 AND 6) CAUSING DRIVE TRAIN MALFUNCTION AT 55,000.MILES

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0
3
ODI 11466248

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

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ODI 11561682

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????

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ODI 11630291

High Pressure fuel pump failure

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00
Engine
3
ODI 11466248

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

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ODI 11573911

The diesel X5 randomly shut off and would not start leaving my wife stranded on the highway. This left my wife without power steering or power brakes. It was acting a little weird a day or so before the issue, but only displayed a generic powertrain warning without storing any ECM codes to assist with diagnosis. After the engine died, the engine stored a low fuel pressure code. The Bosch CP4 high pressure fuel pump failed just outside of the warranty period. Initial repair estimates are greater than $10,000 due to the way the high pressure…

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ODI 11630291

High Pressure fuel pump failure

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—
2
ODI 10992583 · 6,800 mi

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR…

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ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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0
2
ODI 11553378 · 176,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 5 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty high-pressure fuel pump which caused the timing chain to freeze. The manufacturer was made aware of the failure and advised the contact to reach out to the dealer for assistance. The contact referenced NHTSA Campai…

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ODI 11603126 · 77,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 10–40 MPH, the vehicle stalled and independently shifted to neutral. The vehicle restarted after a while. The check engine warning light was illuminated. The contact stated that the drivetrain malfunction message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The app…

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5
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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ODI 11466248

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

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ODI 11550483 · 65,465 mi

The contact owns a 2014 BMW X5. The contact stated that while driving at various speeds, the contact heard an abnormal sound, and the vehicle hesitated to accelerate, causing the vehicle to jerk. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty driveshaft. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 65,465.

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00
Electrical System
1
ODI 11561682

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????

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2
ODI 10992583 · 6,800 mi

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR…

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ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

Look up ODI 11185562 at NHTSA ↗

—00
2
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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ODI 11561682

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????

Look up ODI 11561682 at NHTSA ↗

1
ODI 11387295

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

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0
Structure:Body
1
ODI 11172668 · 55,000 mi

SUNROOF MOTOR SHORTED AND KILLED BATTERY AT 45,000 MILES. CAUSED DRIVETRAIN MALFUNCTION. DOOR MOLDING ON REAR DRIVERS SIDE DOOR SEPARATING. FUEL INJECTORS FAILED (CYLINDER 4 AND 6) CAUSING DRIVE TRAIN MALFUNCTION AT 55,000.MILES

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00—0000
Fuel System, Diesel0
2
ODI 11553378 · 176,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 5 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The contact pulled to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty high-pressure fuel pump which caused the timing chain to freeze. The manufacturer was made aware of the failure and advised the contact to reach out to the dealer for assistance. The contact referenced NHTSA Campai…

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ODI 11603126 · 77,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 10–40 MPH, the vehicle stalled and independently shifted to neutral. The vehicle restarted after a while. The check engine warning light was illuminated. The contact stated that the drivetrain malfunction message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The app…

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00—
1
ODI 11517497 · 65,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal …

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00
Power Train
3
ODI 11466248

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

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ODI 11561682

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????

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ODI 11630291

High Pressure fuel pump failure

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5
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

Look up ODI 11185562 at NHTSA ↗

ODI 11466248

The timing chain malfunctioned and blew out the electronic fuel pump which cause a catastrophic failure of the vehicle. It went in to low power mode came top a stop with a "drivetrain malfunction" warning. Once the car locked in park it was inoperable. I am being quoted by BMW repair $48,000 for a new engine and a new fuel system. This is a well known issue over many years with BMW. There have been class action suits in Europe on this issue.

Look up ODI 11466248 at NHTSA ↗

ODI 11550483 · 65,465 mi

The contact owns a 2014 BMW X5. The contact stated that while driving at various speeds, the contact heard an abnormal sound, and the vehicle hesitated to accelerate, causing the vehicle to jerk. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty driveshaft. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 65,465.

Look up ODI 11550483 at NHTSA ↗

2
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

Look up ODI 11185562 at NHTSA ↗

ODI 11561682

Drive train malfunction came on and veh started to act very different like check engine lights and a lack of power !!! had it sent back to the dealer they switch #4 coil pack to # 5 and the code cleared . Then about 1500 miles later the same thing happen ,so I changed plugs& wires and still the same thing happen again so then I received a P0100 code and P0172 so I changed the pcv and both Mas sensors plus the turbo filters !!!!! still no change ?????

Look up ODI 11561682 at NHTSA ↗

0
1
ODI 11517497 · 65,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal …

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—0
1
ODI 11397038

WATER KEEPS COMING INSIDE THE CAR EVERY TIME ITS RAINING OUTSIDE ,I TOOK THE CAR TO A BMW DEALERSHIP AND THEY FIXED STAYING THAT THE ROOF DRAINS WERE CLOGGED, AFTER A MONTH AGAIN WATER INSIDE MY CAR AFTER THE RAIN ,I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY FIXED AGAIN THEY CHARGED ME EVEN THOUGH I HAD A WARRANTY , NOW AFTER COUPLE OF MONTHS AGAIN WATER INSIDE THE CAR AFFECTING THE ELECTRIC UNDER THE PASSENGER SEAT AND ALL OVER THE CAR , PLEASE LOOK IN TO THIS MATTER THIS WAS A 90K BMW ,WE HAVE KIDS TRAVELING INSIDE THE CAR AND WE DON'T WAN…

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Unknown Or Other00
1
ODI 11387295

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

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000—0
Air Bags00000
1
ODI 11397038

WATER KEEPS COMING INSIDE THE CAR EVERY TIME ITS RAINING OUTSIDE ,I TOOK THE CAR TO A BMW DEALERSHIP AND THEY FIXED STAYING THAT THE ROOF DRAINS WERE CLOGGED, AFTER A MONTH AGAIN WATER INSIDE MY CAR AFTER THE RAIN ,I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY FIXED AGAIN THEY CHARGED ME EVEN THOUGH I HAD A WARRANTY , NOW AFTER COUPLE OF MONTHS AGAIN WATER INSIDE THE CAR AFFECTING THE ELECTRIC UNDER THE PASSENGER SEAT AND ALL OVER THE CAR , PLEASE LOOK IN TO THIS MATTER THIS WAS A 90K BMW ,WE HAVE KIDS TRAVELING INSIDE THE CAR AND WE DON'T WAN…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

17 mentions · 17.3% of complaints

Median mileage: 101,078 mi (13 usable records).

ODI 10652293 · 5,500 mi

DOORS OPEN BY THEMSELVES, WHEN LOCKED, WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS. THIS HAS BEEN HAPPENING FOR NO APPARENT REASON. (THIS VEHICLE HAS SOFT-CLOSE DOORS, COMFORT ACCESS OPTION) FIRST INCIDENT WAS ON 6 SEPT. 2014 AT 6:35 AM. I MADE A RIGHT TURN AND BEGAN TO MERGE ONTO A DARK HIGHWAY AND WAS STARTLED WHEN THE LIGHTS TURNED ON INSIDE THE CABIN, A WARNING LIGHT/DOOR OPEN INDICATOR ILLUMINATED IN THE DASH AND I HEARD AIR RUSHING THROUGH MY DRIVER'S DOOR. IT HAD POPPED OPEN AND WAS AJAR AND THE DOOR LOCK WAS STILL DOWN. I WAS DRIVING AB…

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ODI 11387295

WAS DRIVING AND SAW MANY RANDOM WARNING LIGHTS GOING OFF IN THE CAR THEN SMOKE FILLED THE CABIN. I STOPPED WENT TO THE REAR OF THE VEHICLE OPENED THE TRUNK AND NOTICED AN ACTUAL FIRE COMING FROM THE SIDE WALL COMPARTMENT THAT HOLD THE CAR JACK. AFTER A COUPLE OF MINUTES THE ENTIRE INSIDE OF THE CAR WAS ENGULFED IN FLAMES.

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ODI 11457860 · 128,185 mi

The contact owns a 2014 BMW X5. The contact stated while driving 30 MPH, the drivetrain malfunction warning light was illuminated and the speed began to decelerate. The contact was able to drive to his residence approximately at 25 mph. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Exhaust Gas Recirculation (EGR) and the engine intake manifold to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do th…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 6.1% of complaints

Median mileage: 71,000 mi (4 usable records).

ODI 10748783 · 20,000 mi

CAR STALLED WHILE DRIVING DOWN THE INTERSTATE. CAR WENT INTO NEUTRAL AND WE WERE ABLE TO PUSH BUTTON START. EXITED THE INTERSTATE AND STAYED ON SERVICE TO REMAIN SAFE. PASSENGER RESTRAINT SYSTEM NOTIFICATION APPEARED STATING TO REMAIN IN SAFETY BELTS AND CONTACT SERVICE CENTER. CAR HAD BAD SMELL AND SMOKE CAME FROM REAR HATCH. CAR IN FLAMES IN LESS THAN ONE MINUTE. WE HAVE POLICE REPORT, VIDEO, PICTURES, INSURANCE REPORTS ETC. BMW NEEDS TO BE ACCOUNTABLE AND OTHERS WARNED ABOUT THESE HAZARDS,

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ODI 11517497 · 65,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving 75 MPH, the vehicle stalled and shifted into neutral(N) independently. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump was defective. The vehicle was then towed to the dealer, where it was diagnosed that the entire fuel system needed to be replaced due to the intrusion of metal …

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ODI 11540663

The owner owns a 2014 BMW x5 35d. Owner was driving 35 MPH at time of incident. Vehicle was working fine, no issues. All of a sudden, a drive train warning came up and the vehicle slowed down, stalled and shifted into neutral automatically. There was no warning or any indication prior to this, which is a bit scary. The owner was able to veer to into a parking lot. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was later towed to a BMW dealership for further testing. It was determ…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

3 mentions · 3.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11460842

I like to report the incident with the sudden collapsing of the ECU car electronic on 01/23/2022 during night, which had raised my serious concerns regarding the car safety in general. During driving the car in the nighttime of Sunday 01/23/2022, my wife was on her way to return from Pompano, FL to her home in Plantation, FL, using the Turnpike, she experienced that ECU engine speed control had repeatedly sudden changes in engine revolutions, all indication lights at the dashboard went on and then all went off. At this moment of time, it was im…

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ODI 11573911

The diesel X5 randomly shut off and would not start leaving my wife stranded on the highway. This left my wife without power steering or power brakes. It was acting a little weird a day or so before the issue, but only displayed a generic powertrain warning without storing any ECM codes to assist with diagnosis. After the engine died, the engine stored a low fuel pressure code. The Bosch CP4 high pressure fuel pump failed just outside of the warranty period. Initial repair estimates are greater than $10,000 due to the way the high pressure…

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ODI 11635056

Vehicle shutoff at high rate of speed causing me to not have power steering or brakes. This was very frightening and lucky to not cause a major accident. This was due to the High Pressure Fuel Pump failing that has extended warranty but should be a recall as this is very dangerous.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 1.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11573911

The diesel X5 randomly shut off and would not start leaving my wife stranded on the highway. This left my wife without power steering or power brakes. It was acting a little weird a day or so before the issue, but only displayed a generic powertrain warning without storing any ECM codes to assist with diagnosis. After the engine died, the engine stored a low fuel pressure code. The Bosch CP4 high pressure fuel pump failed just outside of the warranty period. Initial repair estimates are greater than $10,000 due to the way the high pressure…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

1 mentions · 1.0% of complaints

Median mileage: 65,465 mi (1 usable records).

ODI 11550483 · 65,465 mi

The contact owns a 2014 BMW X5. The contact stated that while driving at various speeds, the contact heard an abnormal sound, and the vehicle hesitated to accelerate, causing the vehicle to jerk. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty driveshaft. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 65,465.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

1 mentions · 1.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11747246

I purchased my vehicle around Labor Day of 2020. I still own and operate the vehicle. Since I have owned my vehicle, I have repeatedly been told my turbos are leaking oil, etc. I have even had several oil leaks repaired on my car. Fast forward six years, and I am buying 5 quarts of oil every two weeks and topping up the oil in my vehicle every week, at least 2-3 quarts per week. I also have smoke coming out of the tail pipes intermittently. The car also smells like it is burning oil, but there are no visible oil drips on the ground currently. I…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b