Auto Recall Watch
U.S. public vehicle records

2019 Bmw X5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

189 owner complaints analyzed

13 distinct recall campaigns

19,500 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 49 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 68 of 189 complaints (36.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues4121.7%
Steering behavior2412.7%
Braking behavior2211.6%
Engine operation105.3%
Transmission and shifting73.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
68
Engine
51
Unknown Or Other
28
Power Train
19
Steering
18
Air Bags
12
Engine And Engine Cooling
12
Service Brakes
12
Component breakdown data
CategoryCount
Electrical System68
Engine51
Unknown Or Other28
Power Train19
Steering18
Air Bags12
Engine And Engine Cooling12
Service Brakes12

Electrical System: 68; Engine: 51; Unknown Or Other: 28; Power Train: 19; Steering: 18; Air Bags: 12; Engine And Engine Cooling: 12; Service Brakes: 12

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
25
25,000 to 49,999
6
50,000 to 74,999
8
75,000 to 99,999
8
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,00025
25,000 to 49,9996
50,000 to 74,9998
75,000 to 99,9998
100,000 to 149,9992
150,000 and above0

Under 25,000: 25; 25,000 to 49,999: 6; 50,000 to 74,999: 8; 75,000 to 99,999: 8; 100,000 to 149,999: 2; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (25). 140 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
20
2020
6
2021
9
2022
6
2023
19
2024
30
2025
59
2026
40
Complaints over time data
CategoryCount
201920
20206
20219
20226
202319
202430
202559
202640

2019: 20; 2020: 6; 2021: 9; 2022: 6; 2023: 19; 2024: 30; 2025: 59; 2026: 40

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 41 complaint narratives. Steering behavior appears in 24 complaint narratives. Braking behavior appears in 22 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11174343 · 2019-02-04 (February 4, 2019)

TL* THE CONTACT OWNS A 2019 BMW X5. WHILE DRIVING 35 MPH, "LEVELER SELECT DEFECT" APPEARED ON THE INSTRUMENT PANEL FOLLOWED BY "TRANSMISSION DEFECT, DO NOT TURN VEHICLE OFF". THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO DRIVE, NEUTRAL, AND REVERSE, BUT COULD NOT SHIFT INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS FINALLY ABLE TO BE PLACED INTO PARK, IT AUTOMATICALLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO DAVIS AUTOMOTIVE GROUP (6135 KRUSE DRIVE, SOLON, OHIO 4…

Owner-reported narrative. 860 miles reported. Look up ODI 11174343 at NHTSA ↗

Owner report 11183751 · 2019-03-03 (March 3, 2019)

IN TEMPERATURES BELOW 15 DEGREES, THE STEERING BECOMES ERRATIC AND WILL PUSH THE CAR IS DIRECTIONS WHEN DRIVING AT LOWER SPEEDS (BELOW 35). AT HIGHER SPEEDS ON FREEWAYS THE STEERING IS REQUIRES CONSTANT ADJUSTMENTS, VEHICLE FEELS LIKE IT IS DRIVING THROUGH HIGH WINDS. BOTH SITUATIONS ARE DANGEROUS.

Owner-reported narrative. 280 miles reported. Look up ODI 11183751 at NHTSA ↗

Owner report 11183752 · 2019-03-03 (March 3, 2019)

THE DRIVERS ASSIST SYSTEM DISABLES ITSELF FREQUENTLY IN COLDER AND SNOWY WEATHER. THIS REMOVES A NUMBER OF SAFETY SYSTEMS FROM THE VEHICLE.

Owner-reported narrative. 45 miles reported. Look up ODI 11183752 at NHTSA ↗

Owner report 11183769 · 2019-03-03 (March 3, 2019)

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

Owner-reported narrative. 1,000 miles reported. Look up ODI 11183769 at NHTSA ↗

Owner report 11183936 · 2019-03-04 (March 4, 2019)

WHEN THE VEHICLE IS OPERATED IN COLD TEMPERATURES (<10 DEGREES F), THE STEERING WILL RANDOMLY "TWITCH". THE WHEEL WILL MOVE SEVERAL DEGREES IN EITHER DIRECTION USUALLY OPPOSITE THE DIRECTION OF THE CURRENT WHEEL POSITION. THIS PULL IS NOT CAUSED BY THE DRIVER OR EXTERNAL FACTORS -- THE CAR'S AUTONOMOUS DRIVING MECHANISMS SEEM TO BE MALFUNCTIONING. THE CAR ESSENTIALLY FEELS LIKE IT IS SLIPPING OR "FLOATING". THIS HAPPENS AT ALL SPEEDS, BUT ONLY WHEN THE TEMPERATURE IS VERY COLD. THIS IS AN EXTREMELY HAZARDOUS PROBLEM, WHICH MAKES THE CAR A D…

Owner-reported narrative. 200 miles reported. Look up ODI 11183936 at NHTSA ↗

Owner report 11184179 · 2019-03-04 (March 4, 2019)

DURING VERY COLD CONDITIONS (BELOW 10 DEGREES FAHRENHEIT), THE VEHICLE'S STEERING FEELS LOOSE, NUMB AND DISCONNECTED. AT FIRST I THOUGHT IT WAS AN ISSUE WITH THE DRIVER ASSISTANCE SYSTEMS/LANE KEEP ASSIST. I TURNED ALL THOSE SYSTEMS OFF AND THE ISSUE PERSISTED. WHEN CONDITIONS BECAME WARMER, THE ISSUE WENT AWAY. IT HAS ONLY OCCURRED IN EXTREME COLD. MY BMW DEALER ADVISED THAT THEY WERE AWARE OF THE ISSUE AND THAT THE SERVICE MANAGER'S VEHICLE IS DOING A SAME THING. THEY INDICATED THAT BMW ADVISES A SOFTWARE UPDATE IS FORTHCOMING, BUT WHEN…

Owner-reported narrative. 1,200 miles reported. Look up ODI 11184179 at NHTSA ↗

Owner report 11184976 · 2019-03-07 (March 7, 2019)

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

Owner-reported narrative. 200 miles reported. Look up ODI 11184976 at NHTSA ↗

Owner report 11185915 · 2019-03-11 (March 11, 2019)

WHEN TEMPERATURES ARE <10 DEGREES, STEERING WHEEL TWITCHES AND PULLS LEFT AND RIGHT, THE COLDER THE TEMPERATURES, ESPECIALLY IN SUB ZERO TEMPS, PROBLEM WORSENS GREATLY!! VERY DANGEROUS AND SCARY TO DRIVE CAR. TOOK THE CAR TO BMW SERVICE, THEY COULDNT FIND ANYTHING WRONG, DID SOFTWARE UPDATE WHICH MADE ABSOLUTELY NO DIFFERENCE. ACCORDING TO BMW BLOG, MANY MANY COMPLIANT ABOUT THIS ISSUE FOR PEOPLE LIVING IN COLD CLIMATES IN WINTER. APPEARS BMW IS AWARE OF THE ISSUE BUT SO FAR HAS NOT DONE ANYTHING TO CORRECT THE ISSUE, AGAIN, THIS IS EXTREMELY D…

Owner-reported narrative. 500 miles reported. Look up ODI 11185915 at NHTSA ↗

Recall history

13 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V732000 · Electrical System

Reported: 2018-10-17 (October 17, 2018)

BMW of North America, LLC (BMW) is recalling certain 2019 BMW X5 xDrive40i vehicles. The capacitors within the Body Domain Controller (BDC) may short circuit and overheat.

Consequence: If the BDC short circuits, other nearby components may also overheat, increasing the risk of a fire.

Remedy: All affected vehicles remain on dealer lots, therefore owner letters will not be mailed. BMW dealers will replace the BDC control unit, free of charge. The recall began on October 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
18V918000 · Equipment:Other:Labels

Reported: 2018-12-19 (December 19, 2018)

BMW of North America, LLC (BMW) is recalling certain 2019 BMW X5 xDrive40i and X5 xDrive50i vehicles. The driver and/or passenger sun visor may have an incorrect air bag warning label, or the label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant crash protection."

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: BMW notified owners, and dealers will inspect the driver and passenger sun visor, replacing the visors as necessary, free of charge. The recall began January 4, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V096000 · Seats | Seat Belts

Reported: 2019-02-13 (February 13, 2019)

BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive40i and xDrive50i vehicles. The attachment bolts for the driver's seat and/or seat belt may not have been properly tightened.

Consequence: The improperly tightened bolts can increase the risk of injury in the event of a crash.

Remedy: BMW will notify owners, and dealers will inspect the attachment bolts for the driver's seat and seat belt, and torque them to the correct specifications, as necessary, free of charge. The recall began April 9, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V513000 · Engine | Fuel System, Other:Delivery:Fuel Pump

Reported: 2019-07-03 (July 3, 2019)

BMW of North America, LLC (BMW) is recalling certain 2020 750i xDrive, 2019 M850i xDrive Coupe, M850i xDrive Convertible, X5 xDrive50i, X7 xDrive50i, and M5 vehicles. The high pressure fuel pump may not have been properly attached to the engine, which may cause the fuel pump flange to crack, resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: BMW will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall began August 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V541000 · Wheels:Lugs/Nuts/Bolts/Studs

Reported: 2019-07-23 (July 23, 2019)

BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive50i and X7 xDrive40i vehicles. The left side wheel bolts may have been insufficiently tightened and may loosen over time.

Consequence: Loose bolts may allow a wheel to detach from the vehicle, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace and tighten the left side wheel bolts, free of charge. The recall began July 16, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V684000 · Back Over Prevention: Sensing System: Camera

Reported: 2019-09-27 (September 27, 2019)

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

NHTSA campaign record ↗
20V434000 · Steering | Steering:Column

Reported: 2020-07-28 (July 28, 2020)

BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.

Consequence: A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V062000 · Service Brakes, Hydraulic:Power Assist:Hydraulic | Service Brakes, Hydraulic

Reported: 2021-02-10 (February 10, 2021)

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Consequence: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V096000 · Back Over Prevention:Software | Back Over Prevention: Sensing System: Camera

Reported: 2021-02-19 (February 19, 2021)

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V520000 · Electrical System: Instrument Cluster/Panel | Air Bags:Frontal

Reported: 2021-07-08 (July 8, 2021)

BMW of North America, LLC (BMW) is recalling one 2019 X5 xDrive 40i vehicle. The instrument panel may not have been manufactured correctly, which could prevent the passenger side air bag from deploying properly in a crash.

Consequence: An air bag that does not deploy properly can increase the risk of injury in a crash.

Remedy: A dealer will replace the instrument panel, free of charge. Owner notification letters were mailed on July 26, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
22V267000 · Visibility:Sun/Moon Roof Assembly

Reported: 2022-04-20 (April 20, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V576000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software | Electrical System:Starter Assembly

Reported: 2024-08-01 (August 1, 2024)

BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

Consequence: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
25V644000 · Electrical System:Starter Assembly

Reported: 2025-09-25 (September 25, 2025)

BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

Consequence: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

189 unique complaints in this selection. Analysis snapshot: 2026-09-30.

25.9%Usable mileage49 / 189 records
100.0%Valid incident date189 / 189 records
100.0%Valid filing date189 / 189 records
100.0%Ordered incident and filing dates189 / 189 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
9233.9%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

Look up ODI 10475464 at NHTSA ↗

4530.2%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

1616.3%
ODI 10992583 · 6,800 mi

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR…

Look up ODI 10992583 at NHTSA ↗

4227.6%
ODI 10919875 · 10,000 mi

I PARKED MY 2015 BMW X5 AT WORK AT 8:30 AM. WHEN I GOT INTO THE CAR AT 5:00 PM ALL THE LIGHTS WERE RED AND YELLOW ON THE DASHBOARD. I TRIED TO SEE IF THE VEHICLE CAN BE DRIVEN AND I ALMOST GOT INTO AN ACCIDENT JEOPARDIZING MY LIFE. LUCKILY, NOBODY ELSE WAS DRIVING IN THE PARKING LOT AT THE SAME TIME AS I DID NOT HAVE POWER IN THE STEERING WHEEL AND I WAS NOT ABLE TO TURN OFF THE ENGINE. NEXT DAY, MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT I HAVE RODENT ISSUES AND THE RODENTS CHEWED THE WIRING INSIDE THE HARNESS. I CALLED…

Look up ODI 10919875 at NHTSA ↗

1418.9%
ODI 11228341

IT'S BEEN OVER A YEAR WITH NO REPAIRS ON THE CAR. WE'VE TRIED TO TRADE IT OFF AT A DEALERSHIP AND THEY REFUSED TO EVEN TAKEN IT IN ON A TRADE BECAUSE THERE IS NO FIX. WE ARE BEING HELD HOSTAGE IN A VEHICLE THAT IS NOW WORTH NOTHING BECAUSE THEY WONT' FIX IT. EVERY TIME WE HAVE IT SERVICED THE COOLANT IS LOW BUT CONTINUE TO SAY ENGINE TESTS FINE.

Look up ODI 11228341 at NHTSA ↗

1216.2%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

Look up ODI 11004191 at NHTSA ↗

1115.3%
ODI 11436591

I was driving in the number 1 lane (leftmost lane) when the dashboard display indicated there was a transmission fault and warned that I should pull over to a safe spot immediately. With the vehicle rapidly slowing, I had to maneuver through traffic to the right side of the road with great difficulty. It was very dangerous to make that maneuver with freeway traffic traveling at approximately 65 to 75 MPH. The vehicle is at the BMW dealer in Norwalk California and has not yet been examined for the problem. The dealer has confirmed that the e…

Look up ODI 11436591 at NHTSA ↗

5127.0%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

Look up ODI 11258802 at NHTSA ↗

3329.5%
ODI 11456527

Grievance/Complaint for 2020 X5 BMW Firer December 9, 2021 (49 days Owner) I was on my way to work, and I stopped at the local Bank of America drive through. While on my way, I received two (2) malfunction message saying the same thing, “ Scam Likely [phone removed]; (Check Control) Vehicle key missing, Close message; Vehicle key not available or malfunctioning. Drive-ready mode cannot be started. See Driver’s Manual for further information.” (This was the message/malfunction.) I took a picture and call my salesperson, Mr. Preston at BMW of …

Look up ODI 11456527 at NHTSA ↗

2523.1%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

Look up ODI 11377377 at NHTSA ↗

1217.4%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

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515.2%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

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139.0%
ODI 11543164

Drivetrain malfunction after less than 200 miles on the odometer. This malfunction required the car to be towed. This happened suddenly with no warning lamps (etc) as the car had been working just fine. It went from working 100% fine to a major alert, disabling the transmission (to go in drive or reverse mode) to prevent any use of the engine. Also, within my bmw account, this car with this VIN has since been listed to have an open recall. I did not receive any other explicit communication from the manufacturer about it and I only noticed it to…

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34.9%
ODI 11669880

Multiple issues with the software. 1. Since yesterday, [XXX] car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working. Called the local dealer BMW of North Canton on June 25, Ohio to check and fix and they scheduled it for Monday June 30. But car refused to start per point 1. 1. Couple of times got the message while driving that driver inability to dri…

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313.0%
ODI 11754180

I have a 2026 BMW X5 50E. I experienced the same malfunction twice in the same day. The first occurrence was when I was taking my husband to a doctors appointment. While parking the car and when I was almost at a stop the vehicle lurched forward and was stopped by the concrete curb. My husband asked me what happened and I said I don’t know. The second occurrence was about two hours later after visiting a second doctors office I headed to a lunch spot. I pulled into a parking spot and had come almost to a stop and once again the vehicle lurched…

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Air Bags
8330.6%
ODI 10544118 · 21,000 mi

I WAS REAR ENDED ON THE INTERSTATE AND PUSHED INTO A TRUCK IN FRONT OF ME ,BUT MY AIRBAGS DID NOT DEPLOY . I STRUCK MY HEAD ON THE STEERING WHEEL. THERE IS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CAR AND THE REAR END IS ALSO DAMAGED. THE AIR BAGS IN THE CAR THAT HIT ME DEPLOYED; AND THE TRUCK I HIT HAD AIR BAGS DEPLOYED. JUST WONDERING IF THERE ARE OTHER REPORTS OF PROBLEMS WITH BMW AIR BAGS NOT DEPLOYING ? *TR

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4731.5%
ODI 10853514

TAKATA RECALL :I WAS TOLD IT COULD TAKE UP TO A YEAR TO REPLACE THE DEFECT IN MY DRIVER'S SIDE AIR BAG. I AM NOT COMFORTABLE DRIVING MY CAR KNOWING THERE IS A RISK OF SERIOUS DAMAGE OR DEATH IF THE BAG DEPLOYS. I TAKE XARELTO (BLOOD THINNER) AND PURCHASED THIS SUV TO FEEL SAFER WHEN DRIVING. I AM A REALTOR AND USE MY CAR EVERYDAY AND OFTEN TIMES WITH CLIENTS OF MINE IN THE CAR. THE DEALERSHIP STATED THEY ARE NOT SELLING ANYMORE OF THESE CARS WITH THE DEFECTS UNTIL THEY ARE CORRECTED YET I AM DRIVING ONE WHICH HAS NOT BEEN CORRECTED. THEY S…

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66.1%
ODI 10692275 · 11,000 mi

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID…

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149.2%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

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56.8%
ODI 11318029 · 63,000 mi

WHEN THE VEHICLE WAS STATIONARY THE AIR BAG MALFUNCTION LIGHT CAME ON AFTER A LOUD POP NOISE WAS HEARD ON THE FRONT PASSENGER SIDE OF THE DASHBOARD. WE THEN TOOK THE VEHICLE TO BMW FOR A SAFETY INSPECTION. PLEASE SEE ATTACHED INITIAL REPORT WHERE THEY CLAIM THE AIRBAG HAS FAILED AND WANT US TO PAY $3000 TO REPLACE IT.

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56.8%
ODI 10945481 · 250 mi

OUR 2017 BMW X5 WAS INVOLVED IN A FATAL CAR ACCIDENT AND THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY CAUSING A HEAD INJURY. A DRIVER WAS DRIVING SOUTHBOUND LOST CONTROL ON ICE AND WENT INTO THE NORTHBOUND LANE WHERE ANOTHER VEHICLE STRUCK THE OUT OF CONTROL CAR CAUSING THOSE VEHICLES TO HIT OUR BMW AND PUSHING OUR VEHICLE OFF THE ROAD. *TR

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45.6%
ODI 11269652

2018 BMW X5 XDR40E. CONSUMER WRITES TO MULTIPLE MALFUNCTIONS WITH VEHICLE; AIRBAG/SEAT TENSIONER/BELT-FORCE LIMITERS-SYSTEM. *AS *JS

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126.3%
ODI 11428651

Driving my vehicle and on my screen popped up driver seat restraint malfunction, also rear seat restraint malfunction please go to closest dealership. I bring my vehicle to BMW dealership in my town and rep calls me and advise that the cup holders sit above the srs wiring and that liquid gets thru the cup holders and dripped on to the wires causing them to no longer work. This is a design flaw i have never spilled a drink in my cup holder and even if someone did on accident why is the AIRBAG wires not covered in plastic if going below cup holde…

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65.4%
ODI 11496539

BMW front cup holders have hole in bottom and it allows condensation/liquid to migrate through bottom to air bag sensor located directly underneath cup holders. Consumers are at risk of air bags going off unintentionally and/or not going off at all. Sensor should not be directly under a cup holder and/or the cup holder should not have a hole directly above safety sensor. BMW design defect. Consumers are having to pay out of pocket for sensor to be replaced as it is not covered under warranty. Additionally, there is a pending class action l…

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76.5%
ODI 11429666

SRS (airbag system) unit that is located underneath center console cupholder can be damaged by a small amount of liquid. Once SRS is damaged, a restraint system failure notification is alerted and the vehicle becomes immobile. Similar recall was issued in the past : Recall Number 96V107000 Manufacturer stated that neither the cupholder nor SRS unit is not watersealed. As the SRS unit seats directly underneath the non-watersealed cupholder it is not surprising to say that this may cause liquid damage while vehicle is in motion. Incident : Veh…

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11.4%
ODI 11561575

I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.

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13.0%
ODI 11719455

The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warrant…

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32.1%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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23.3%
ODI 11701093

On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-de…

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00.0%

No examples available for this selection.

Electrical System
2910.7%
ODI 10507326 · 9,000 mi

DOOR LOCKED ITSELF WITH KEY INSIDE, AND CAN NOT OPEN. *TR

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2114.1%
ODI 10662059 · 15,300 mi

ON 3 SEPARATE OCCASIONS THE ELECTRIC DOOR LOCKS HAVE LOCKED THE CAR WITH THE KEY FOB INSIDE THE CAR. ON THE 1ST OCCASION , A 2 Y/O CHILD HAD JUST BEEN STRAPPED INTO HIS CAR SEAT , A PURSE WITH THE KEY INSIDE THE PURSE , WAS PLACED ON THE FLOOR BEHIND THE DRIVER'S SEAT , THE REAR DOOR WAS CLOSED & ALL LOCKS WERE ACTIVATED . THIS OCCURRED IN THE HEAT OF SUMMER & REQUIRED ANOTHER DRIVER WITH A SPARE FOB TO QUICKLY DRIVE TO THE SITE OF THE PARKED CAR & AVOID HAVING TO BREAK A WINDOW . THIS WAS A VERY SCARY MOMENT ! SAME THING HAPPENED ( NO CHILD I…

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1515.3%
ODI 10556917 · 50 mi

I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON …

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127.9%
ODI 11140275

VEHICLE CONTINUES TO THROW ITSELF INTO PARK WHILE DRIVING AND INTERNIENTKY SHUTS OFF AFTER TWO WEEKS OF PURCHASING VEHICLE PROBLEMS DEVELOPED

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2331.1%
ODI 11080999 · 23,000 mi

WHILE DRIVING, ALL OF SUDDEN, DASHBOARD BECOMES BLANK. I BROUGHT THIS POINT TO BMW BELLEVUE DEALER. IT WAS CONFIRMED THAT THERE WAS NO ISSUE IDENTIFIED. HOWEVER, IT OCCURRED A COUPLE OF TIMES IN A YEAR. SINCE I WAS DRIVING 35-SPEED LIMIT ROAD, I PULLED THE VEHICLE AND STOPPED THE ENGINER AND THEN RESTART. THE ISSUE DISAPPREAD. I'M NOT SURE WHAT WOULD BE THE CONSEQUENCES OF IT WHEN I'M DRIVING AT HIGHWAYS OR AT HIGH SPEED.

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1621.6%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

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1520.8%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

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6836.0%
ODI 11184976 · 200 mi

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

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3934.8%
ODI 11324581 · 4,000 mi

NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR

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3633.3%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

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1318.8%
ODI 11502080

The car's start and stop feature due to the way it is programed started up the car when it was already turned off in a garage causing carbon monoxide to fill up in the garage. There is no way to turn off the start/stop feature on the car to protect yourself or to make sure it's off. Very confusing and can create a risk of a person being hurt or killed due to the confusion of how the system works. This is a very dangerous situation.

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824.2%
ODI 11504169

Car computer stopped working. Prior to this, computer would not recognize either of two keys.

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2416.6%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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813.1%
ODI 11659880 · 80 mi

The contact owns a 2025 BMW X5. The contact stated while driving at approximately 35 MPH, the blind spot warning light was inoperable, and the Forward Collision Avoidance assist sensor warning light was deactivated on the instrument cluster. The contact had taken the vehicle to the dealer, where it was diagnosed and determined that the electrical system and harness had failed and needed to be replaced. The vehicle was repaired. The contact stated that the Lane Keep Assist System was inoperable. The contact had taken the vehicle back to the same…

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939.1%
ODI 11724688

The vehicle is exhibiting symptoms that are identical to those described in NHTSA Recall 25V556 , water intrusion through the windshield and A-pillar area. The recall documents that improperly sealed windshields can allow water to enter the power distribution box and electronic control unit, leading to a short circuit and, in extreme cases, a thermal event even when the ignition is off.

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Power Train
5118.8%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

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3322.1%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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1111.2%
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

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138.6%
ODI 11337222

THE VEHICLE SHIFTED TO NEUTRAL WHEN IT SHOULD HAVE BEEN IN PARK, AND/OR SHOULD HAVE SHIFTED TO PARK WHEN IN NEUTRAL AND ENGINE WAS SHUT OFF.

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1317.6%
ODI 11408181 · 109,000 mi

FRONT DRIVESHAFT NEEDS TO BE REPLACED DUE TO EXCESS WEAR, PERHAPS TRANSFER CASE AS WELL. VERY SIMILAR TO SAFETY RECALL CAMPAIGN 17V-138:FROM APRIL/2017 (SAME ISSUE, MY MODEL IS ONE YEAR OLDER THAN RECALL NOTICE), BUT BMW NA WILL NOT COVER THE REPAIR COST FOR THIS DEFECT.

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1013.5%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

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1013.9%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

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1910.1%
ODI 11174343 · 860 mi

TL* THE CONTACT OWNS A 2019 BMW X5. WHILE DRIVING 35 MPH, "LEVELER SELECT DEFECT" APPEARED ON THE INSTRUMENT PANEL FOLLOWED BY "TRANSMISSION DEFECT, DO NOT TURN VEHICLE OFF". THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO DRIVE, NEUTRAL, AND REVERSE, BUT COULD NOT SHIFT INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS FINALLY ABLE TO BE PLACED INTO PARK, IT AUTOMATICALLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO DAVIS AUTOMOTIVE GROUP (6135 KRUSE DRIVE, SOLON, OHIO 4…

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1614.3%
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

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2825.9%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

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2333.3%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

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824.2%
ODI 11496221

11/21~11/24: Transmission shift from D to N while driving and the vehicle lost power. system down and change to Charging Mode, which shows when power off. Need to push the start button couple of times to turn X5 on. These things happen 3 times. 11/28~12/2: BMW service tech updated software. I pick it up on 12/3 12/4: There was error message that "Four wheel drive limited" and engine stops and system changed to Charging Mode. I had to push the start button to turn it on.

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1611.0%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

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711.5%
ODI 11630271

Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!

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417.4%
ODI 11713010

I purchased the car on 12/29/2025. While driving the car on 1/2/2026, I was parking the vehicle when an error message that said "Drivetrain Malfunction" appeared on the screen, which informed me that I needed to take my car to a service center. Luckily I was not moving at a high rate of speed and I was able to park the vehicle with no issue. I was able to drive the vehicle to a dealer for service the next morning (1/3/2026). They ran diagnostics but were not able to replicate the issue. BMW North America was consulted and they had the deal…

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Fuel/Propulsion System
248.9%
ODI 10481185 · 9,598 mi

WHILE DRIVING AT ABOUT 45 MPH THE ENGINE SPUTTERED WITH A MESSAGE DISPLAYING "ENGINE MALFUNCTION" AND THE VEHICLE LOST POWER AND STALLED ALL HAPPENING WITHIN ABOUT 5 SECONDS. THE VEHICLE WAS THEN TOWED TO THE BMW DEALERSHIP. WE WERE ADVISED BY THEIR MASTER TECHNICIAN THAT THE FUEL PRESSURE RAIL SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED (DIAG CODE: D1350_00000000_04_02 AND FAULT 48A9 & 3F31). WE ASKED HIM IF THIS COULD SOMEHOW BE PREVENTED AND HE REPLIED "NO" AND WENT ON TO SAY THAT HE HAS NEVER HEARD OF THIS HAPPENING BEFORE. HIS COMME…

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96.0%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

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2020.4%
ODI 11112799 · 65,000 mi

THIS 2014 BMW X5 HAS A DIESEL ENGINE. THE FUEL PUMP HAS FAILED TWICE IN NINE MONTHS CAUSING THE VEHICLE TO SUDDENLY LOSE POWER AND COMPLETELY STOP. THE VEHICLE WAS STATIONARY AT A STOP LIGHT BOTH TIMES. HOWEVER, THIS CAN OCCUR WHILE IN MOTION AT ANY TIME. THIS DIESEL ENGINE FUEL PUMP FAILURE IMPACTS ENTIRE FUEL SYSTEM WHICH REQUIRES A COMPLETE REPLACEMENT (PLEASE SEE ATTACHMENT FOR FIRST REPAIR. THE CAR IS CURRENTLY AT BMW SERVICE}. THIS PROBLEM WILL OCCUR AGAIN BECAUSE THEY KEEP USING THE SAME PARTS. I AM SURE WITH SOME INVESTIGATING YOU …

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3019.7%
ODI 11039258 · 64,000 mi

IN JANUARY 2015, I BOUGHT A BMW X5 35D TWUN TURBO (N57T ENGINE) OE EQUIPPED WITH A BOSCH HIGH PRESSURE FUEL PUMP ("HPFP") PART #0445010667. TWO WEEKS AGO, I WAS DRIVING AT 75 MPH IN THE 4TH LANE OF A 6 LANE HIGHWAY WHEN MY CAR JERKED AND A "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON THE SCREEN. I WAS TOWED TO THE DEALER THINKING THIS WOULD BE COVERED UNDER WARRANTY - THE CAR IS LESS THAN 3 YEARS OLD! I'M TOLD THAT THERE WAS A "CATASTROPHIC FAILURE" OF THE HIGH PRESSURE FUEL PUMP THAT I DID NOT CAUSE, HAD NO WARNING OF AND COULD NOT HAVE PREVENTED…

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912.2%
ODI 11043266 · 5,000 mi

ACCORDING TO THE MANUFACTURER STICKER BMW X5 5.0 GETS 15/21MPG. I WISH I GET ANYWHERE NEAR THAT. I GET ABOUT 11 AVERAGE MPG. I TOOK THE CAR TO THE DEALER TWICE AND I CALLED BMW NORTH AMERICA AND THEY SAID THAT IS THE WAY IT IS. YOU WILL NEVER GET WHAT YOU SEE ON THE STICKER. SO WHEN YOU BUY A CAR NEVER TRUST WHAT THEY SAY ON THE STICKER PRICE.

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1520.3%
ODI 11153627 · 8,600 mi

WE WERE IN OUR 2017 BMW X5 DIESEL DRIVING ON HIGHWAY 14S IN SANTA CLARITA, CA ON THE 17TH OF NOV 2017 AT 1:30PM . ACCELERATED TO PASS A CAR, FELT A SUDDEN SURGE, DRIVETRAIN MALFUNCTION INDICATION CAME ON, INDICATED SAFE TO PROCEED AT A MODERATE SPEED. ATTEMPTED TO ACCELERATE, NO RESPONSE. WAS ABLE TO COAST TO THE RIGHT MEDIAN BETWEEN THE FREEWAY AND THE ON-RAMP AWAY FROM ON-COMING CARS. BMW CAME TO A COMPLETE STOP AND WAS NOT ABLE TO START. CONTACTED BMW ASSIST, WAS INFORMED THAT IT WOULD BE ABOUT A 3 TO 4 HOUR WAIT FOR THE TOW VEHICLE. TOW …

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1115.3%
ODI 11128006 · 2,900 mi

ENGINE STALL AND OR FLUTTER WHEN TURNING AT SLOW SPEEDS

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52.6%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

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21.8%
ODI 11629757

Vehicle Purchase from BMW of Devon Dear BMW Customer Relations Team, I am writing to express my deep disappointment and frustration regarding my recent experience with a Certified Pre-Owned (CPO) vehicle purchased from BMW of Devon. As a loyal BMW customer, I expected a higher standard of quality and service than what I have experienced. I purchased a 2020 BMW X5 (VIN: [XXX] in October 2023 with the confidence that it had undergone a rigorous inspection process, as advertised under your CPO program. However, after driving the vehicle fo…

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32.8%
ODI 11407871 · 2,973 mi

MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.

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34.3%
ODI 11716132

I am writing to formally express my concern regarding serious and repeated safety-related failures with my 2022 BMW X5 xDrive45e, VIN [XXX] . I purchased this vehicle in 2022 through a custom build, at a purchase price exceeding $80,000, with the expectation of reliability, safety, and premium quality consistent with the BMW brand. In October 2025, while my wife was driving with my son in the vehicle, the hybrid component safety box failed without warning, causing the vehicle to stall on the roadway. This created a dangerous situation for my …

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13.0%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

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42.8%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

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11.6%
ODI 11715819

We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is workin…

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14.3%
ODI 11757606

I was driving at 70 mph on the highway when the car suddenly and without warning went into neutral, lost all functionality, and displayed the warning "Drivetrain Malfunction--Stop Driving Immediately--Call Roadside Assistance." I had to drift (barely) to side of a busy highway and exit the vehicle to get to safety. The dealer review of fault codes include: High-voltage system: No voltage established; No communication possible with: Accumulator-management electronics; SME: Software action required; Function: Acceleration not possible; Function:…

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Unknown Or Other
145.2%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

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1812.1%
ODI 10721556 · 17,700 mi

AFTER A CONCERT, I DROVE MY X5 OUT OFF A PARKING LOT WITH MY WIFE. I COULD FEEL A LITTLE BIT ABOUT SOMETHING UNCOMMON ON THE DRIVER SIDE DOOR, BUT DID NOT PAY MUCH ATTENTION BECAUSE THERE IS NO SIGN ON INDICATOR BOARD SHOWING THE DOORS DID NOT CLOSED. AT A TRAFFIC LIGHT, I TURNED TO RIGHT, AND DIVER DOOR OPENED SUDDENLY. I HAVE TO SLOW DOWN, AND TRIED TO CLOSE THE DOOR WHILE DRIVING, BUT THE DOOR COULD NOT BE CLOSED. THE DOOR LOCK DID NOT WORK. I PARKED THE CAR AT A SHOPPING CENTER PARKING LOT, AND REALIZED THAT I COULD NOT OPEN OR CLOSE THE…

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88.2%
ODI 10726505 · 8,800 mi

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN

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1912.5%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

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1418.9%
ODI 10934867

THE ATTORN. GEN OF FL SUGGESTED I REACH OUT TO YOU TO EXPRESS A CONCERN I HAVE FOR OUR X5 EDRIVE. WE BOUGHT THIS VEHICLE AT REEVES BMW IN TAMPA. SINCE WE HAVE HAD THE VEHICLE, IT HAS BEEN A MAJOR ISSUE AND NOW THAT WE HAVE A NEWBORN, IT HAS BECOME A SAFETY CONCERN OF OURS THAT THE CAR AUTOMATICALLY SHUTS OFF WHEN THE DRIVER'S DOOR OPENS. NOT ONLY CAN WE NOT PRE-CONDITION THE CAR WHEN WE ARE TRYING TO PUT HIM IN THE CAR SEAT, BUT ANYTIME WE GET OUT TO GRAB SOMETHING, IT LEAVES HIM WITH NO A/C AND IN WINTER THE HEAT WILL SHUT DOWN. …

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79.5%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

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1115.3%
ODI 11139130 · 4,930 mi

THE PASSENGER BLIND SIDE DETECTION WILL NOT PICK UP VEHICLES ONLY 20% OF THE TIME.

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2814.8%
ODI 11183752 · 45 mi

THE DRIVERS ASSIST SYSTEM DISABLES ITSELF FREQUENTLY IN COLDER AND SNOWY WEATHER. THIS REMOVES A NUMBER OF SAFETY SYSTEMS FROM THE VEHICLE.

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1513.4%
ODI 11329328 · 170 mi

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR

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1816.7%
ODI 11414335 · 7,500 mi

DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.

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1724.6%
ODI 11495003

I put my car in reverse this evening and the screen kept clicking and unclick the back up assistance button. The steering wheel was moving on its own. I was not controlling it. The brakes were hard and I could not press down more than 1/5-1/4 of the way. The car was not in my control. After an hour on the phone with support and reporting the issues they advised they would tow it. I was able to put the car in reverse push a button off that was selecting without being pressed manually near the driving shifter to get the car to drive normally. A…

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824.2%
ODI 11509869

My X5 was accelerating on its own. I was able to control the speed with the brakes but once I took my foot off the brake the vehicle would accelerate again. It went as fast as 50 MPH. I did shut off the vehicle at a stop light to disengage any possible system. The car continued to accelerate once I let off the brake. Once home, my garage smelled horribly of burnt rubber from riding the brake pads. No system dash board notifications appeared. BMW dealership took the vehicle for inspection and couldn’t find an issue. National BMW then sent an …

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96.2%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

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58.2%
ODI 11634117

Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.

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313.0%
ODI 11749198

This vehicle has now experienced the same severe, life-threatening defect on four separate occasions. While driving at approximately 45–50 mph, the vehicle unexpectedly loses power and rapidly decelerates. A red warning message first appears stating "Inability to Drive," followed within a few seconds by "Emergency Shutdown." The vehicle then initiates an uncommanded emergency stop on public roads and highways without any input from me. On two separate occasions, vehicles traveling behind me had to brake suddenly or swerve around my vehicle to…

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Service Brakes
41.5%
ODI 11024411

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE ENGINE MALFUNCTIONED AND REQUIRED A SOFTWARE UPDATE. THE VEHICLE'S AIR SPRINGS NEEDED TO BE REPLACED. THE COOLANT TANK CRACKED CAUSING COOLANT TO LEAK FROM THE VEHICLE. THE OIL GASKET WAS LEAKING AND NEEDED TO REPLACED. *JS

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64.0%
ODI 10566288 · 5,500 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD INDEPENDENTLY VEER TO THE RIGHT OR LEFT BEFORE COMPLETELY STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKES, ROTORS AND BOLTS WERE REPLACED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THERE WERE NO FURTHER REPAIRS THEY COULD PERFORM TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,500. THE…

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44.1%
ODI 10638777 · 15,000 mi

I WAS ON A TRAVELING ON MY VEHICLE AND AS I GOT IN AND OUT OF THE VEHICLE EARLIER THAT DAY IT BEGAN TO MOVE FORWARD BECAUSE THE GLUE THAT MAKES IT STICKY STICK TO THE CARPET FELL OFF A COUPLE OF WEEKS AGO. AS I WAS TRAVELING I TRIED TO BRAKE AND THE FLOOR MAT GOT CAUGHT UP BEHIND THE BRAKE AND THE FRONT OF THE GAS PEDAL. I HAD TO LOOK DOWN AND REACH TO PULL THE FLOOR MAT BACK TO WHERE IT IS SUPPOSED TO BE. I ALMOST HIT THE VEHICLE IN FRONT OF ME! *TR

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21.3%
ODI 10920143 · 8,000 mi

BMW X5M50D WHEN IT IS RAINING (HIGHWAY SPEED) AND I USE THE BRAKES THE CAR IS TURNING LEFT. HORRIBLE FEELING, I ALMOST HAD A CRASH TWICE WITH MY FAMILY BECAUSE YOU LOSE STEERING CONTROL WHEN YOU WANT TO KEEP IT STRAIGHT ...NORMAL CONDITIONS THE CAR IS BRAKING PERFECTLY...BMW DEALER ASSEMBLED SOME BRAKE DRYING SYSTEM BUT IT IS THE SAME. I AM AFRAID MORE CARS ARE AFFECTED. THE SITUATION IS MORE DANGEROUS THE STRONGEST YOU BRAKE AND ALSO DEPENDS ON THE RAIN DENSITY.

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22.7%
ODI 10966356 · 24,814 mi

I STOPPED AT THE ENTRANCE OF AN APARTMENT COMPLEX AND WAS WAITING FOR THE SECURITY GATE TO OPEN. ONCE I CAME TO A COMPLETE STOP THE AUTO START STOP FUNCTION TURNED THE ENGINE OFF. WHILE STOPPED, WITH MY FOOT STILL ON THE BRAKE, SUDDENLY AND UNEXPECTEDLY, THE ENGINE STARTED AND THE VEHICLE TOOK OFF STRIKING THE SECURITY GATE AS IT WAS OPENING. THE BRAKES DID NOT WORK. NO AIRBAG DEPLOYED EITHER.

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68.1%
ODI 11010463 · 1,200 mi

WHILE BACKING INTO A PARKING SPACE, AT A VERY SLOW SPEED, THE BRAKES FAILED AND THE CAR HIT THE BUILDING BEHIND THE PARKING SPOT. NEXT DAY, WHILE PARKING AT A CONVENIENCE STORE, ALSO AT A VERY SLOW SPEED, THE BRAKES FAILED AGAIN AND HIT A POST. BOTH TIMES THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME, I THOUGHT I HAD MADE A MISTAKE, BUT AFTER THE SECOND INCIDENT I REALIZED THE BRAKES FAILED. ON THE WAY HOME, I FOUND THAT I COULD DUPLICATE THE PROBLEM AT WILL WHILE AT A VERY SLOW SPEED (SIMULATED PARKING SITUATION). I CONTACTED …

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34.2%
ODI 11131783 · 1,400 mi

THIS BRAND NEW CAR I BOUGHT HAS THE OPTIONS OF "ADVANCED SAFETY SYSTEM" WHICH WAS SUPPOSED TO PREVENT A COLLISION. I WAS DRIVING ON ADAPTIVE CRUISE CONTROL, 4 CAR DISTANCE ON HIGHWAY. AS I WAS DRIVING CLOSE TO THE EXIT WHERE I NEEDED TO TAKE, ADAPTIVE CRUISE CONTROL DID NOT SEEM TO BE WORKING SINCE I NOTICED THAT THE CAR WAS NOT SLOWING DOWN AS I WAS APPROACHING THE CAR IN FRONT OF ME. I PRESSED ON THE BRAKE TO SLOW DOWN MY VEHICLE, BUT THE VEHICLE DID NOT RESPOND TO MY BRAKING. I PRESSED DOWN BRAKE AS HARD AS POSSIBLE TO STOP THE VEHICLE, B…

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126.3%
ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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54.5%
ODI 11418267

Automatic braking system. Traveling about 50 MPH the automatic brake activated, there was nothing even close to my vehicle, my passenger's head was jerked forward. I had the vehicle in for computer problems about two weeks ago, concerning the radio and dash board displays, not knowing about the automatic braking problem at that time, ( this is the second incident involving the automatic brake, first time I didn't think too much about it since I had just purchased the vehicle I thought maybe a new car bug ). I was told that there was no fix for…

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54.6%
ODI 11423701

On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Tho…

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68.7%
ODI 11467199 · 1,000 mi

The contact owns a 2022 BMW X5. The contact stated that his foot was caught on the mat and the vehicle accelerated. The contact had to engage the parking brake to stop the vehicle. There were no warning indicator lights illuminated. While the vehicle was idling in the driveway, the vehicle lunged forward, crashed into an unknown vehicle and the vehicle drove into the garage. There was no reported fire but the fire department was on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to an independent m…

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39.1%
ODI 11515326

The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.

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4329.7%
ODI 11577966

The contact owns a 2024 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while accelerating. Additionally, while the transmission was in reverse (R), the brake pedal was depressed, but the vehicle failed to stop immediately. An unknown warning light was illuminated. The contact became aware of NHTSA Campaign Number: [XXX] (Electronic Stability Control, Service Brakes) associated with the VIN from Cars.com. The dealer was made aware of the failure but confirmed that parts were not yet availa…

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1219.7%
ODI 11609447

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

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28.7%
ODI 11756626

My 2026 BMW X5 xDrive50e experienced a serious freeway safety event involving loss of braking/brake power, loss of vehicle power/functionality, and multiple vehicle warnings/errors. The incident occurred while I was driving on the freeway and substantially affected my ability to safely operate the vehicle. BMW Emergency Services subsequently towed the vehicle to Irvine BMW on 07/09/2026. Irvine BMW later attributed the event to Emergency Stop Assist (ESA) and the Driver Monitoring System (DMS), rather than identifying a mechanical brake failur…

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Engine And Engine Cooling
93.3%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

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42.7%
ODI 10594083 · 1,624 mi

THIS PAST WINTER I TOOK MY BMW IN TWICE (MAR 28, 2014 AND APR 22, 2014) BECAUSE A CLICKING NOISE I HEAR WHEN DRIVING AND IT WAS ASSUMED THAT THE NOISE WAS RELATED TO LOW TEMP OUTSIDE. ON MAY 23, 2014 I NOTICE THE CLICKING NOISE AGAIN. I CURRENTLY HAVE 2548 MILES ON MY CAR. THE ANCHORAGE BMW COULD NOT FIGURE OUT WHAT WAS CAUSING THE NOISE. THEY WERE UNABLE TO REPRODUCE THE NOISE. WHEN HAPPEN AGAIN IN APRIL I RECORDED THE NOISE ON MY CELL PHONE AND WAS TOLD THAT DEALER'S SERVICE DEPT WOULD STILL NEED TO REPRODUCE THE NOISE. I CALLED THE SERVICE D…

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55.1%
ODI 11486946 · 130,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving at 30-50 MPH, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that he smelled a strong oil, diesel and coolant odor inside the vehicle while driving. The contact stated that the failures reoccurred while drivi…

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63.9%
ODI 11451037 · 37,000 mi

The contact owns a 2015 BMW X5. The contact initially received a recall notice for NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact then stated that the DEF (Diesel Exhaust Fluid) warning light illuminated on the instrument panel. The contact took the vehicle to the dealer and was informed that the engine control module was defective. The contact linked the defective engine to the recall. Once the parts for the recall remedy became available, it was determined …

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68.1%
ODI 11621918

The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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45.4%
ODI 11609769 · 55,000 mi

The contact owns a 2017 BMW X5. The contact stated while driving the vehicle, the vehicle suddenly decelerated and failed to exceed 35 MPH. During the failure, a message that the engine had overheated was displayed. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the water pump had failed and needed to be replaced. The water pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included i…

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79.7%
ODI 11627506 · 74,000 mi

The contact owns a 2018 BMW X5. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the thermostat was stuck opened, causing the check engine warning light to illuminate and the transmission oil coolant heat exchanger to be damaged by the thermostat failure. The contact was advised that the thermostat and coolant pump needed to be replaced. The vehicle was not repaired. T…

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126.3%
ODI 11607354 · 41,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the vehicle suddenly shut off and failed to restart. During the failure, the message "System Overheated" was displayed. The vehicle was towed to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the starter motor was faulty and needed to be replaced. The starter motor was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. T…

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1513.4%
ODI 11556127 · 45,000 mi

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

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76.5%
ODI 11634565 · 80,000 mi

The contact owns a 2021 BMW X5. The contact stated that the vehicle was taken to a local dealer for an oil change and the contact was informed that there was coolant leaking from the water pump and that the water pump needed to be replaced to prevent further damage to the internal components of the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

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34.3%
ODI 11611238 · 70,381 mi

The contact owns a 2022 BMW X5. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 70,381.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System43,024–67,250 mi52,500 mi16
ODI 11184976 · 200 mi

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

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ODI 11281479 · 100 mi

INTERMITTENTLY AND WITHOUT EXPLANATION THE VEHICLE CANNOT BE STARTED USING NORMAL PROCEDURE EVEN THOUGH THE KEY FOB IS ON THE DRIVER'S PERSON. SINCE THE VEHICLE WAS PURCHASED NEW IN APRIL 2019, THE DEALERSHIP HAS HAD FIVE OPPORTUNITIES TO ADDRESS THIS PROBLEM WITHOUT SUCCESS. I HAVE BEEN INSTRUCTED THAT SHOULD THE VEHICLE FAIL TO START NORMALLY, RETRIEVE THE FOB; LOCK AND UNLOCK THE VEHICLE USING THE KEY FOB AND THEN START THE VEHICLE USING THE FOB WHICH (DEALERSHIP LANGUAGE HERE) HAS BEEN "AWAKENED." AS A SEMI DISABLED 73 YEAR OLD MALE THIS N…

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ODI 11403206 · 1,500 mi

VEHICLE HAS HAD THE MAIN DRIVER GAUGES/DASH CLUSTER RANDOMLY TURN OFF WITH NO WARNING WHILE DRIVING, MULTIPLE TIMES A DAY NOW FOR THE LAST SEVERAL MONTHS, WITH INSTANCES HAPPENING AT ALL SORTS OF SPEEDS AND ON LOCAL ROADS AND HIGHWAYS. THERE APPEARS TO BE NO WAY TO RECOVER THE ELECTRONIC DASH CLUSTER UNTIL THE VEHICLE IS LEFT TO FULLY SHUT OFF FOR A FEW MINUTES AND THEN RESTARTED. BMW SERVICE AS WELL AS BMWNA HAVE ATTEMPTED TO ASSIST IN 8+ SERVICE VISITS AND HAVE NOT BEEN ABLE TO RECTIFY WHAT'S A CLEAR SAFETY HAZARD, AS IT HAS LED TO MULTIPLE N…

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Engine9,655–71,699 mi19,500 mi7
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

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ODI 11306357 · 7,800 mi

I PARKED MY CAR IN MY GARAGE, TURNED IT OFF (THE ELECTRONICS POWERED DOWN INSIDE THE CAR), AND WENT INSIDE. APPROXIMATELY 4.5 HOURS LATER, MY CARBON MONOXIDE DETECTORS WENT OFF. I SEARCHED THE HOME FOR THE SOURCE AND WHEN I OPENED MY GARAGE DOOR I DISCOVERED MY VEHICLE ENGINE HAD BEEN RUNNING FOR ABOUT 4.5 HOURS IN THE CLOSED THE GARAGE. I ATTEMPTED TO TURN THE ENGINE OFF, BUT IT DID NOT WORK. I HAD TO POWER THE CAR ON BEFORE IT WOULD THEN ALLOW ME TO TURN THE VEHICLE OFF, INCLUDING THE ENGINE. IT WAS VERY SCARY. I HAVE ALSO MADE A REPORT TO TH…

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ODI 11323497 · 8,020 mi

BMW AUTO START/STOP WILL TURN OFF ENGINE BEFORE THE CAR COMES TO A COMPLETE STOP CAUSING A LOSS OF STEERING. THIS CAN HAPPEN UP TO WHILE THE CAR IS STILL MOVING AS HIGH AS 5MPH, OFTEN OCCURS BETWEEN 3-1 MPH WHEN COMING TO A STOP. *TR

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Unknown Or Other5,500–29,515 mi6,830 mi5
ODI 11183752 · 45 mi

THE DRIVERS ASSIST SYSTEM DISABLES ITSELF FREQUENTLY IN COLDER AND SNOWY WEATHER. THIS REMOVES A NUMBER OF SAFETY SYSTEMS FROM THE VEHICLE.

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ODI 11245232 · 5,500 mi

ISSUE: MY RIGHT HAND RESTS OFTEN RESTS ON THE SHIFT LEVER WHILE DRIVING. SIX TO SEVEN TIMES MY BRAKING HAS INADVERTENTLY CAUSED THE SHIFT LEVER TO MOVE FORWARD TO NEUTRAL WITHOUT MY REALIZING IT. THEN, WHEN I ATTEMPT TO ACCELERATE I AM NOT MOVING WHEN TRAFFIC APPROACHING FROM THE REAR ANTICIPATES MY MOVEMENT. TWICE THERE HAS BEEN VERY CLOSE CALLS TO ME GETTING STRUCK FROM THE REAR. THIS IS DANGEROUS! MY OTHER CAR (LINCOLN MKT) REQUIRES THE SHIFT LEVER RELEASE TRIGGER BE DEPRESSED BEFORE I CAN MOVE THE SHIFT LEVER. THIS IS NOT THE CASE I…

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ODI 11288509 · 6,830 mi

SUNROOF EXPLODED. ON FREEWAY DRIVING APPROX 70 MPH. NO DEBRIS IN ROAD, NOT NEAR OVER PASS, WEATHER CLEAR AND 65 DEGREES. LOUD BANG LIKE A GUN SHOT, SUN SCREEN WAS CLOSED SO IT KEPT MOST GLASS OUT OF VEHICLE.

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Power TrainToo few reports for a range432 mi2 (sparse)
ODI 11174343 · 860 mi

TL* THE CONTACT OWNS A 2019 BMW X5. WHILE DRIVING 35 MPH, "LEVELER SELECT DEFECT" APPEARED ON THE INSTRUMENT PANEL FOLLOWED BY "TRANSMISSION DEFECT, DO NOT TURN VEHICLE OFF". THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO DRIVE, NEUTRAL, AND REVERSE, BUT COULD NOT SHIFT INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS FINALLY ABLE TO BE PLACED INTO PARK, IT AUTOMATICALLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO DAVIS AUTOMOTIVE GROUP (6135 KRUSE DRIVE, SOLON, OHIO 4…

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ODI 11416691 · 3 mi

WHILE I WAS DRIVING THE CAR ALONE AROUND 7:30PM 5/13/2021 ON THE WAY TO A RESTAURANT, AFTER I PUSHED THE GAS PEDAL TO PASS ANOTHER CAR (ACCELERATED TO ABOUT 50MILE-55MILE/HR), THE CAR ALL OF A SUDDEN ACCELERATED ON ITSELF. I NOTICED RIGHT AWAY AFTER MY RIGHT FOOT MOVED AWAY FROM THE GAS PEDAL (FROM 50 TO 55 THEN UP TO 65MILE/HR, I STOPPED MY OBSERVATION SINCE IT WAS GETTING TOO FAST). I HAVE TO CONSTANTLY HIT THE BRAKE PEDAL TO REDUCE THE SPEED FOR ABOUT A MILE OR TWO. AFTER I REACHED THE NEXT TRAFFIC LIGHT, I HAD TO PUSH THE BRAKE PEDAL VERY…

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Steering390–4,000 mi1,200 mi15
ODI 11183751 · 280 mi

IN TEMPERATURES BELOW 15 DEGREES, THE STEERING BECOMES ERRATIC AND WILL PUSH THE CAR IS DIRECTIONS WHEN DRIVING AT LOWER SPEEDS (BELOW 35). AT HIGHER SPEEDS ON FREEWAYS THE STEERING IS REQUIRES CONSTANT ADJUSTMENTS, VEHICLE FEELS LIKE IT IS DRIVING THROUGH HIGH WINDS. BOTH SITUATIONS ARE DANGEROUS.

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ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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ODI 11183936 · 200 mi

WHEN THE VEHICLE IS OPERATED IN COLD TEMPERATURES (<10 DEGREES F), THE STEERING WILL RANDOMLY "TWITCH". THE WHEEL WILL MOVE SEVERAL DEGREES IN EITHER DIRECTION USUALLY OPPOSITE THE DIRECTION OF THE CURRENT WHEEL POSITION. THIS PULL IS NOT CAUSED BY THE DRIVER OR EXTERNAL FACTORS -- THE CAR'S AUTONOMOUS DRIVING MECHANISMS SEEM TO BE MALFUNCTIONING. THE CAR ESSENTIALLY FEELS LIKE IT IS SLIPPING OR "FLOATING". THIS HAPPENS AT ALL SPEEDS, BUT ONLY WHEN THE TEMPERATURE IS VERY COLD. THIS IS AN EXTREMELY HAZARDOUS PROBLEM, WHICH MAKES THE CAR A D…

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Engine And Engine Cooling55,000–82,050 mi68,000 mi11
ODI 11607354 · 41,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the vehicle suddenly shut off and failed to restart. During the failure, the message "System Overheated" was displayed. The vehicle was towed to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the starter motor was faulty and needed to be replaced. The starter motor was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. T…

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ODI 11608743 · 43,699 mi

The contact owns a 2019 BMW X5. The contact stated while the vehicle was parked, the vehicle failed to start. Additionally, there was a burning odor on the inside and outside of the vehicle while the vehicle was occupied. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). No warning light was illuminated. The vehicle was not drivable and was towed to an independent mechanic who diagnosed the vehicle with starter failure. The vehicle was towed to a dealer and the d…

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ODI 11610024 · 67,000 mi

The contact owns a 2019 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the starter had failed, causing the battery failure. The contact was informed that the starter and battery needed to be replaced. The vehicle was repaired. The contact stated that after the vehicle was repaired, the contact became aware of NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); which the contact related to the failure however, the part to…

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Service BrakesToo few reports for a range1,000 mi3 (sparse)
ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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ODI 11234568 · 1,247 mi

WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST POWER STEERING, POWER BRAKES, AND MY HUD FOR SPEEDOMETER, ETC. THE CAR DISPLAYED SEVERAL WARNINGS SIMULTANEOUSLY AS WELL.

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ODI 11416691 · 3 mi

WHILE I WAS DRIVING THE CAR ALONE AROUND 7:30PM 5/13/2021 ON THE WAY TO A RESTAURANT, AFTER I PUSHED THE GAS PEDAL TO PASS ANOTHER CAR (ACCELERATED TO ABOUT 50MILE-55MILE/HR), THE CAR ALL OF A SUDDEN ACCELERATED ON ITSELF. I NOTICED RIGHT AWAY AFTER MY RIGHT FOOT MOVED AWAY FROM THE GAS PEDAL (FROM 50 TO 55 THEN UP TO 65MILE/HR, I STOPPED MY OBSERVATION SINCE IT WAS GETTING TOO FAST). I HAVE TO CONSTANTLY HIT THE BRAKE PEDAL TO REDUCE THE SPEED FOR ABOUT A MILE OR TWO. AFTER I REACHED THE NEXT TRAFFIC LIGHT, I HAD TO PUSH THE BRAKE PEDAL VERY…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V644000 · 2025-09-259 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-104None
ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

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ODI 11618255

BMW jerking and shuttering sensation and rough grinding noise when driving at low speed 2-5 mph and while turning at 2-5 mph. Safety was put at risk with while turning with oncoming traffic and when vehicles directly behind me. The problem has been reproduced and confirmed by the BMW dealership service department. The service department change the left tire and replaced the transfer oil on 5/10/23. This did not solve the problem. The vehicle was returned to dealership for same reason on 7/19/24 and the dealership replaced the right tire. The pr…

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ODI 11619912 · 65,397 mi

The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure still occurred. The vehicle was towed back to the dealer to get a diagnosis; the …

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2024-117None
ODI 11623381

The contact's husband owns a 2019 BMW X5. The contact stated while her husband was at a complete stop at the red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the starter had failed and needed to be replaced. The vehicle was repaired at the contact's expense. The contact later received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), which the contact related to the failure. The vehicle was taken to the dealer, where the …

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ODI 11624743 · 50,000 mi

The contact owns a 2019 BMW X5. The contact received notification of NHTSA Campaign Number: 24V576000 (Electrical System; Engine and Engine Cooling). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that after the repair was performed, the vehicle failed to start after several attempts. The contact was eventually able to start the vehicle and the vehicle was driven to the dealer. A diagnostic test was performed, and it was determined that the starter was weak and needed to be replaced. The contact was …

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ODI 11625163 · 140,000 mi

The contact owns 2019 BMW X5. The contact stated that the vehicle was designed with the engine Auto Start/Stop system. The contact stated while at a complete stop and releasing the brake pedal, the engine failed to restart automatically. The contact stated that upon depressing the Push to Start button, the vehicle failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Numbe…

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2024-122None
ODI 11628160

Driver seat is ripped at the base interior The seat frame is not mounted to the base.

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ODI 11632409 · 60,000 mi

The contact owns a 2019 BMW X5. The contact received notification of NHTSA Campaign Number: 24V576000(Electrical System, Engine and Engine Cooling). The vehicle was taken to the dealer where it was discovered that the recall software update remedy could not be completed due to the telemarket control module failing and needing to be replaced prior to the recall remedy. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 60,000…

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2025-016None
ODI 11634344

Starter: The vehicle did not start at 44,000 miles. The local repair shop replaced a new starter for $1,100

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ODI 11634699

I am writing to file a complaint against BMW for the replacement of the starter in my 2019 BMW X5 (VIN # [XXX] ) which I had to pay for out of pocket in March 2024. My vehicle failed to start after repeated attempts. After a call to the dealership they told me I would have to have it towed to the dealership at my own expense at a total of $266 for them to assess. The dealership confirmed that the starter needed replacement which cost me an additional $1736.78 out of pocket. After receiving a recall notice from BMW, I learned that this issue i…

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ODI 11636219

Our 2019 BMW X5 triggered a warning light requiring us to pull over immediately and tow the vehicle to the nearest dealer. It currently has 35,000 miles and the dealer informed us that the oil pump failed. After research and discussion with the dealer this has occurred with multiple 2019 X5's at that particular dealer as well as others. BMW has not issued a recall or extended warranty for the oil pump that is included in the B58 Engine. That particular oil pump has casing that is made of plastic that is known to fail. In the 2020 model they the…

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2025-022None
ODI 11640033

Passenger seatbelt restraint

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ODI 11641034

Oil pressure warning

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2025-036None
ODI 11648115

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both techni…

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ODI 11649203

We experienced a serious malfunction in our vehicle’s emergency call system and Bluetooth connectivity, which began immediately after the shark fin cover fell off. This issue appears to be a known defect, as numerous reports suggest that water intrusion through the exposed area can cause damage to the emergency communication system and GPS functionality. This is a major safety concern, as it compromises critical emergency features and wireless connectivity, impacting the vehicle’s overall functionality. Despite this being a design flaw, the de…

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ODI 11649573

Emergency call malfunction light came on. System is an important vehicle safety features. Vehicle taken to dealership for inspection. No visual damage present on vehicle however water ingress from roof shark fin is causing damage to electrical components, TCB and emergency call function. Shark fin antenna cover determined to be causing water ingress after inspection by BMW dealership. Per their recommendation, further water ingress could damage additional electrical components, some critical and therefore immediate need to replace TCB, Aerial a…

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2025-046None
ODI 11653194

As my vehicle has an electronic oil level check system, I am unable to check my oil level. It gets to around 20% and then stops checking. As per my research, this is due to the oil pump on this particular model year that causes pressure fluctuations and results in this issue. It is unsafe to drive my vehicle as I am unable to check the oil level.

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ODI 11654186

I bought this car brand new and a couple of weeks after purchasing it, I would notice a creaking noise and/or a slight bump when I would put on the brakes. I have a lot of paperwork where I contacted the dealer to tell them about this noise over the years. They continued to tell me they didn’t hear or feel anything when I would take it in to be checked. I even had one of their mechanics to get in the car with me, so I could point it out. He told me that was normal. Over the years they said things like the brakes are cold and just have to warm u…

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ODI 11654575

I have a 2019 BMW X5 that experienced engine failure and required a new battery and starter to be installed. I feel certain that it is related to a recall on some 2019/2020 models but my vin is not included. [XXX] I received a fault warning for drivetrain malfunction. I took the car to the bmw dealership and was told it was an upper radiator blind failure and had it replaced. The dealership performed a software update per recall SIB 120524. The mileage was 36,981. While visiting family in New Orleans[XXX] @ [XXX] in the afternoon, on Decatu…

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2025-056None
ODI 11659512 · 80,100 mi

The contact owns a 2019 BMW X5. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the starter had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) as a possible cause for the failure. The manufacturer was notified of the failure. The approximat…

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ODI 11659975

The vehicle's electrical system experienced a starter malfunction, which led to a complete failure of the starter. As a result, the car would not start, ultimately causing the battery to fail as well. This failure posed a serious safety risk. I could have been left stranded in the middle of traffic, increasing the risk of a collision that could have caused injury to myself and others. If the malfunction had occurred in a remote location, I could have been left stranded, placing me in a potentially dangerous situation. The issue was confirmed …

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ODI 11660393

The contact owns a 2019 BMW X5. The contact stated while starting the vehicle, the vehicle hesitated to start immediately. The vehicle was taken to the dealer, who determined that the starter motor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage…

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2025-063None
ODI 11664913

My car said it overheated and would not start. After about 4 hours it did start and I took it to the dealer. They are saying that the battery and starter need replacement. I read that there was a recall for this exact reason on some specific VINs for my car model and year. Even though mine doesn't fall under that category it seems like the same issue that was recalled for others. Doing some online searches it seems this issue has happened to quite a few people.

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ODI 11666797

Attached is a detailed description of my complaint. I'm attaching it because it is more than 2,000 characters.

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ODI 11669758

The emergency call warning on the dash was activated. GPS and Heads-up display no longer functioned correctly. BMW Dealership replaced TCB2 Box and battery at a cost of $2956.63. In researching this issue found numerous complaints from other owners. Contacted BMW and was told they were not responsible, car was out of warranty (4yr / 50,000 mi). This is an electronic component that is positioned in the least hostile environment of the vehicle. It has NO moving parts, is located in a dry / protected area (above the headliner), has NO knobs to tur…

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2025-071None
ODI 11671458

I purchased a used BMW from a local dealership, unaware that the vehicle had unresolved safety and mechanical issues. Over time, I began experiencing repeated problems including: •Power loss and hesitation while driving •Malfunctioning engine and drivetrain components •Electrical system glitches including dashboard warnings that would disappear before I could document them The car has been in and out of shops for diagnostics, and no lasting fix has been found. These defects have created safety concerns for me and my children, as I transport th…

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2025-082None
ODI 11679607

starter failed at 48k miles. This is a known issue of starters failing early and a recall should be done for all impacted cars. Currently there is only a subset that are recalled for software program update to prevent burning out the starter, but the starter itself is failing, and recall should be issued for replacing the starter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11679676

Known issue regarding failing oil pump in BMW B58 engines.

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2025-09425V644000
ODI 11686472

Recently purchased a 2019 BMW X5 xdrive40i with 77k miles, after only owning for 3 weeks after a heavy rain storm. My dash lit up with “Emergency call system malfunction”, upon review online it seems to be a common issue with these BMW models and no recall has been issued. The sos malfunction causes the vehicle not to function properly and unable to use the integrated idrive head unit system. It also dials emergency services on its own and won’t let me end call. After taking it to bmw dealership they found the telematics module battery to be l…

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ODI 11689071

Frequent Passenger Restraint System Issue

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ODI 11690011

Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.

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2025-108None
ODI 11690949

The oil pump contains a plastic housing that fractured during regular use. (Yes, I did retain the part for inspection and can include photos of the defect here). Yes, the problem has been confirmed by my mechanic and the general public with multiple posts and videos shared widely across the internet and in vehicle forums. This failure caused the engine to lose oil pressure abruptly. Had this occurred at highway speeds or in heavy traffic, it could have resulted in a serious accident. BMW is aware of the problem and has redesigned the oil pump…

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ODI 11691432

Emergency Call System Failure!! My 2019 BMW x5 xdrive M50 has the failure from the Telematic Control Module like thousands of other people. This needs to be a recall and shouldn’t have to pay $1500-3000 out of pocket for something that is a manufacture problem. Apparently water gets in the shark fin area and causing the module to fail!

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ODI 11691803

While driving down the Long Island Expressway at around 60 miles per hour, the retractable part of my panoramic sun roof shattered. It felt like an explosion. Luckily, the sunroof and cloth cover was fully extended so the glass didn't fall in the car. The traffic was light, no one in front of me and wasn't driving under any structure. There were no construction or debris on the road. It's clearly a manufacturer defect. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2025-119None
ODI 11697507

Water leaked into the Electric panel that controls the emergency call system & creates a malfunction.

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ODI 11697508

Car wouldn't start anymore, starter malfunction. couldnt go into neutral

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ODI 11697748

gas pedal broke while driving on the interstate causing driver to briefly lose control of car at the same time signal was lost from pedal to engine resulting in surge in the coolant system via ECm computer that blew radiator hose a moment after pedal broke. Pulled over and had car towed.

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2025-126None
ODI 11702459

while stopped in traffic on a freeway in fast lane, the vehicle was in the "stop/go" mode. When I pressed the accelerator, the engine failed to start. On multiple attempts engine would not start and I could smell electrical burn. The CHP was on site and we attempted to push the car to the side and out of the fast lane. However, since the engine would not start, there was no way to shift the car into Neutral gear. This is a design flaw and could lead a serious injury of fatality if the drive is stuck on the freeway and unable to move car. …

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ODI 11703212

I am reporting a serious safety defect involving the oil pump assembly on my 2019 BMW X5 xDrive40i. While driving at low speed in normal conditions, a sudden dashboard warning appeared stating: “Engine oil pressure too low , stop carefully.” I immediately pulled over and shut off the engine. My vehicle had been serviced by an authorized BMW dealership less than one week earlier, and no faults or issues were identified. There were no warning signs or symptoms prior to the failure. An independent licensed repair facility inspected the vehicle a…

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ODI 11703805

I am reporting a recurring safety-related defect with the infotainment/iDrive head-unit in my 2019 BMW X5 xDrive40i. The central display repeatedly goes completely black or shows “No Signal” while the vehicle is otherwise drivable. When this happens, iDrive is unusable and I lose: 1. Rearview camera and visual parking aids 2. Parking sensor visuals 3. Navigation and key vehicle information 4. Access to settings that only exist in iDrive BMW service says this is due to the vehicle’s “age” and recommends a full head-unit (hardware) replacement …

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2026-014None
ODI 11708801

Engine Starter overheating. Car won't start until engine cools down. Car would not let my shift into neutral in order to move to a safe location. Was stuck in front of several cars in an unsafe location. No warning message showed up. Car was just inspected and serviced with no indication that this was a problem. Car taken to dealer after incident and inspected produced the same results.

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ODI 11708985

Car randomly wouldn’t start and was getting error starter message on message center

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ODI 11710645

The engine warning system came on and warned of low oil pressure. Knowing the oil level was good I stopped the vehicle to check oil leaks. Found none. Knowing engine mechanics I assumed it was a faulty oil pump. had it towed to BMW and told it was so. The replacement would be $8,000. Found out after lengthy research that the oil pump of the 2019 X5 (which I have) was made with plastic internal parts that would be a matter of when not if, the plastic parts would fail because the acidic nature of used oil. Presented this info to BMW and they lowe…

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2026-024None
ODI 11715013

BMW knowingly did NOT NOTIFY it's 2019 BMW X5 M40i (engine B58) vehicle owners. This is in reference to the faulty design and made plastic engine oil pump. It has been known to fail prematurely due to weaken parts. Some analysis done was from certain oil viscosity's applying additional unneeded stressful pressures. This later was recognized by BMW and a newer design and/or metal sturdier one had taken it's place in subsequent model years starting in 2020. Some owners were able to remediate the oil pump failure and new replacement either covered…

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ODI 11716801 · 85,000 mi

The contact owns a 2019 BMW X5. The contact stated that while driving approximately 45 MPH, the red oil light suddenly illuminated and the messages "Stop Carefully and Turn Off Engine", “Engine Oil Pressure Too Low", "Continued Driving will Result in Engine Damage". The vehicle was towed to the local mechanic, who discovered that the engine oil was black and thick. The vehicle was later towed to the local dealer, who confirmed that the engine oil was thick and dark, and the engine needed to be replaced. The failure mileage was 85,000.

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ODI 11718348

Subject: 2019 BMW X5 xDrive40i – Oil Pump Defect Causing Oil Measurement Failure and Safety Risk I am reporting a safety defect in my 2019 BMW X5 xDrive40i with the 3.0L B58 inline-6 engine. The vehicle currently has approximately 70,000 miles. The vehicle is unable to properly measure or display engine oil level due to incorrect oil readings, which have been attributed to a failing oil pump assembly containing internal plastic components. Because this vehicle does not have a traditional dipstick, the electronic oil level monitoring system is…

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2026-031None
ODI 11721327

I am writing to report a significant safety issue associated with BMW vehicles equipped with the B58TU engine, particularly the 2019-2021 models. These vehicles feature an oil pump containing an internal plastic component responsible for regulating oil pressure. There have been numerous instances of this part fracturing in the field, leading to a sudden loss of oil pressure. The failure predominantly occurs during cold starts in low temperatures. When this occurs, oil pressure can fluctuate erratically or be lost completely, often with minimal…

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2026-048None
ODI 11729636

The AC evaporator failed due to a known manufacturing defect common across the BMW G-chassis platform (G05, G07, G30). This has created two severe safety hazards: ​The refrigerant leak causes the windshield to fog up instantly and unexpectedly while driving, completely obstructing my visibility and nearly causing an accident. ​Chemical fumes and oil from the leaking evaporator are entering the cabin through the vents, causing dizziness and respiratory irritation for the occupants. ​BMW is aware of this systemic issue through numerous owner repo…

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ODI 11730119

The contact owns a 2019 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly overheated, and the engine temperature warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the coolant line to the cylinder had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 25V644 (Electrical System). The manufacturer was not made aware of the failure. The approximate failure mileage was 101,187.

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ODI 11730444

The starter on my BMW failed, and it overheated and damaged my alternator to the point that I needed to replace it. The dealer and independent service center confirmed that this was the cause, but BMW is refusing to reimburse the cost of the alternator replacement. I was at the exit of a highway and could not even put the car in neutral, so my safety was significantly at risk.

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2026-056None
ODI 11737203

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure. The failure frequently occurs during cold-start operation in low ambient temperat…

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ODI 11737457

1 - Parking Brake inoperative - Unable to disengage parking brake: Recalled part for same year/make/model (Different production MONTH in recall) NHTSA safety recall OMB Control No: 2127-0004 2 - Air conditioner (Evaporator failure) - Releasing chemicals from enclosed HVAC system: Common knowledge failure point, requires entire dashboard disassembly w/High Labor cost Unsafe driving conditions in excessive heat (Las Vegas, local area driven) History: August 2025 - Parking brake stopped working: I obtained a diagnosis from independent service …

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ODI 11738531

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure. The failure frequently occurs during cold-start operation in low ambient temperatur…

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2026-063None
ODI 11741535

The engine oil pump failed internally. The vehicle is equipped with a factory-installed variable-displacement oil pump that utilizes an internal thermoplastic adjusting ring. Due to heat cycles and mechanical stress, this plastic component degrades, becomes brittle, and catastrophically shatters or cracks.The first symptom appeared when the vehicle became entirely unable to complete an electronic engine oil level measurement via the iDrive system, consistently freezing and aborting the test at approximately 15% to 20%. This defect directly comp…

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ODI 11745369

Oil pump with plastic parts failing

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ODI 11746709

The vehicle is at A&L Motors in Monroeville Pa. The vehicle has suffered a catastrophic, cascading electrical failure caused by a known manufacturing defect in the roof antenna seal. Rainwater entered the vehicle through the defective shark fin antenna seal and flooded the Telematics Control Unit(TCU). Because the TCU communicates directly with the main iDrive head unit via the vehicle's MOST/bus central data network, the water-damaged TCU short-circuited and flooded the network with corrupt electrical data, hard-bricking the iDrive system. A d…

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2026-074None
ODI 11747866

* Intelligent Braking system. * yes it is available for inspection * I was inches from colliding with the vehicle in front of me when my car finally stopped. * Yes local official BMW dealership inspected and diagnosed the IBS module is defective. * there was no prior warning.

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ODI 11748220

I always service and baby my vehicle. Had recently got starter recall & fresh oil change done 2 months at my local BMW Atlantic City NJ dealership. On June 27th, as I was driving the vehicle normally a message popped on the dash stating engine oil is at a minimum level, add 1 liter of engine oil, refill oil immediately. So I went to my earliest autozone bought quart of mobile 1 oil and refilled it. After that the warning message went away and came felt fine. Unfortunately the next day same message popped up, so drove over to BMW service to get …

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ODI 11750869

I was shocked by the failure of the oil pump on my 2019 BMW X5. Furthermore, through my research and discussions within the BMW community, it is evident that this specific oil pump associated with 2019 engine component has a documented history of premature failure and known defects (plastic). Given that this is a known vulnerability rather than standard wear-and-tear, I do not believe that I should bear the full burden of such an exorbitant repair cost of $6890. Why is issue has not been recalled by BMW??

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2026-083None
ODI 11754260

Around June 10th, I was on vacation when I noticed my AC was not very cold in this vehicle, which I had purchased used about a month earlier. I took it to get recharged while on my vacation, and it blew nice and cold until a few days ago. After doing a little digging, it appears that the 2019 and 2020 model year of the BMW X5 G05 have an evaporator core made of aluminum, and the refrigerant used (R1234yf) is known to be corrosive to aluminum, causing leaks in the core. While this is widely talked about in online forums amongst those who ha…

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ODI 11758202 · 79,000 mi

The contact’s wife who owns a 2019 BMW X5. The contact stated that while the vehicle was parked, there was an abnormal sound and the vehicle intermittently stalled. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired and was taken back to the residence. The contact stated that the vehicle stalled again and failed to return to normal operation. A dealer was con…

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ODI 11760930

My sunroof exploded. No signs of anything dropping on it or falling from another vehicle. Shade roof was open. Covered me and my passenger in glass.

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2026-09 (partial)7None
ODI 11761190

COMPONENT / FAULT CATEGORY: ELECTRICAL SYSTEM / POWER TRAIN / BLIND SPOT WARNING SUMMARY OF THE DEFECT: On April 11, 2026, my 2019 BMW X5 suffered a sudden electronic system shutdown at highway speeds near the 210 exit, stranding the car on the roadway and requiring AAA towing. BMW of Ontario falsely blamed "liquid damage" in the GSW shifter and texted an inflated quote of $6,616.05, later reduced to $3,616.05 on Invoice #BFCS684959 before waiving fees for oil changing and so on due to communication errors. NO liquid spill occurred. The GSW mo…

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ODI 11762587

The BMW B58 Technical Update (B58TU) engine utilizes a variable-displacement oil pump incorporating internal components manufactured from thermoplastic rather than traditional metal. These plastic internal parts are prone to severe thermal degradation and brittleness over time. Under normal operating conditions, and particularly during cold-starts in low ambient temperatures, the plastic elements suffer structural fatigue and catastrophically fracture, destroying the pump's ability to maintain oil pressure. A primary indicator of failure is the …

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ODI 11763862

Dear Sir/Madam, I am experiencing an issue with my BMW vehicle whereby, approximately 5 to 10 minutes after beginning to drive, the Driver Assistance System becomes disabled. As a result, both the Blind Spot Detection and Lane Departure Warning functions are deactivated, and a warning message indicating that driver assistance support is restricted appears on the display. I understand that BMW has previously issued Service Action B66 20 19, which recommends replacement of the KAFAS (Camera-Based Driver Assistance System) under certain conditio…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 236 reports

2022: 36 complaints · 2023: 19 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202292436
202371219
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20226801
20232904

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineUnknown Or OtherPower TrainSteeringAir BagsEngine And Engine CoolingService Brakes
Electrical System—
13
ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

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ODI 11619912 · 65,397 mi

The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure still occurred. The vehicle was towed back to the dealer to get a diagnosis; the …

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ODI 11648115

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both techni…

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5
ODI 11330275

2 MONTHS AFTER PURCHASING THE VEHICLE A RATTLING SOUND COMES UP WHEN I START THE VEHICLE I TOOK IT IN FOR SERVICING AND I'M TOLD THEY DON'T FIND THE PROBLEM, BUT IT SOUNDS LIKE SOMETHING IS LOOSE. FINALLY, MY DASHBOARD GOES BLUE AFTER LONG DRIVES. AGAIN, THIS WAS REPORTED AND PICTURES WERE TAKEN AND I'M TOLD THEY CAN'T FIND A PROBLEM. *TR

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ODI 11648115

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both techni…

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ODI 11664913

My car said it overheated and would not start. After about 4 hours it did start and I took it to the dealer. They are saying that the battery and starter need replacement. I read that there was a recall for this exact reason on some specific VINs for my car model and year. Even though mine doesn't fall under that category it seems like the same issue that was recalled for others. Doing some online searches it seems this issue has happened to quite a few people.

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5
ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

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ODI 11671458

I purchased a used BMW from a local dealership, unaware that the vehicle had unresolved safety and mechanical issues. Over time, I began experiencing repeated problems including: •Power loss and hesitation while driving •Malfunctioning engine and drivetrain components •Electrical system glitches including dashboard warnings that would disappear before I could document them The car has been in and out of shops for diagnostics, and no lasting fix has been found. These defects have created safety concerns for me and my children, as I transport th…

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ODI 11696693

Failed components 1. oil pump $8769.41 2. Cylinder Head Assembly- Valve Cover $4280.83 3. center console control panel $3051.93 4. transfer case replacement TBD 2019 BMW X5 xDrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cylinder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of…

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1
ODI 11184976 · 200 mi

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

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0
9
ODI 11607354 · 41,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the vehicle suddenly shut off and failed to restart. During the failure, the message "System Overheated" was displayed. The vehicle was towed to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the starter motor was faulty and needed to be replaced. The starter motor was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. T…

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ODI 11608743 · 43,699 mi

The contact owns a 2019 BMW X5. The contact stated while the vehicle was parked, the vehicle failed to start. Additionally, there was a burning odor on the inside and outside of the vehicle while the vehicle was occupied. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). No warning light was illuminated. The vehicle was not drivable and was towed to an independent mechanic who diagnosed the vehicle with starter failure. The vehicle was towed to a dealer and the d…

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ODI 11610024 · 67,000 mi

The contact owns a 2019 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the starter had failed, causing the battery failure. The contact was informed that the starter and battery needed to be replaced. The vehicle was repaired. The contact stated that after the vehicle was repaired, the contact became aware of NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); which the contact related to the failure however, the part to…

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2
ODI 11522665

I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home. Airbags deployed, EMS, fire and Police were called to the scene and the Tow truck driver noted that all systems had failed and the car basically shut off all functionality. They had to manually push the vehicle onto the fla…

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ODI 11698471

I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

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Engine
13
ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

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ODI 11619912 · 65,397 mi

The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure still occurred. The vehicle was towed back to the dealer to get a diagnosis; the …

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ODI 11648115

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both techni…

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—
1
ODI 11648115

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both techni…

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8
ODI 11404457

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

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ODI 11406855

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

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ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

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2
ODI 11323497 · 8,020 mi

BMW AUTO START/STOP WILL TURN OFF ENGINE BEFORE THE CAR COMES TO A COMPLETE STOP CAUSING A LOSS OF STEERING. THIS CAN HAPPEN UP TO WHILE THE CAR IS STILL MOVING AS HIGH AS 5MPH, OFTEN OCCURS BETWEEN 3-1 MPH WHEN COMING TO A STOP. *TR

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ODI 11661202

While driving in the city, I came across a red light. When the light turned green, my car's engine shut off and the power steering turned off (unable to turn). The screen remained on but I could not start the car. This has only happened in the city when I am driving at a speed of up to 15 miles/hr. under comfort mode with the auto/stop feature on. This happened about 5 times on different dates where my car shut off but the screen was on. My car shut down in the middle of traffic, causing more traffic and an unsafe situation. Since then, I…

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00
3
ODI 11404457

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

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ODI 11406855

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

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ODI 11698471

I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

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Unknown Or Other
5
ODI 11330275

2 MONTHS AFTER PURCHASING THE VEHICLE A RATTLING SOUND COMES UP WHEN I START THE VEHICLE I TOOK IT IN FOR SERVICING AND I'M TOLD THEY DON'T FIND THE PROBLEM, BUT IT SOUNDS LIKE SOMETHING IS LOOSE. FINALLY, MY DASHBOARD GOES BLUE AFTER LONG DRIVES. AGAIN, THIS WAS REPORTED AND PICTURES WERE TAKEN AND I'M TOLD THEY CAN'T FIND A PROBLEM. *TR

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ODI 11648115

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both techni…

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ODI 11664913

My car said it overheated and would not start. After about 4 hours it did start and I took it to the dealer. They are saying that the battery and starter need replacement. I read that there was a recall for this exact reason on some specific VINs for my car model and year. Even though mine doesn't fall under that category it seems like the same issue that was recalled for others. Doing some online searches it seems this issue has happened to quite a few people.

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1
ODI 11648115

I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded". This is all fine. It then gives the instruction "Note: Some vehicles may also be affected by the following technical campaign: 0012240600 Check and, if necessary, replace starter motor Please ensure that, if possible, both techni…

Look up ODI 11648115 at NHTSA ↗

—00000
Power Train
5
ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

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ODI 11671458

I purchased a used BMW from a local dealership, unaware that the vehicle had unresolved safety and mechanical issues. Over time, I began experiencing repeated problems including: •Power loss and hesitation while driving •Malfunctioning engine and drivetrain components •Electrical system glitches including dashboard warnings that would disappear before I could document them The car has been in and out of shops for diagnostics, and no lasting fix has been found. These defects have created safety concerns for me and my children, as I transport th…

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ODI 11696693

Failed components 1. oil pump $8769.41 2. Cylinder Head Assembly- Valve Cover $4280.83 3. center console control panel $3051.93 4. transfer case replacement TBD 2019 BMW X5 xDrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cylinder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of…

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8
ODI 11404457

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

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ODI 11406855

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

Look up ODI 11406855 at NHTSA ↗

ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

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0—
1
ODI 11705716

Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.

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1
ODI 11733217

My daughter was driving my BMW X5, it went to neutral and not moving, she was panicked and stopped the car and ignition. After restarting the car, it worked for a day, then it happened again, also, I see notifications on dashboard for restraint warning, saying, airbag, and seat belt tension are reduced. I took to Fairfax BMW in VA, BMW quoted $2662, informed that my BMW went out of extended warranty over a month, I asked Goodwill request to BMW, still declined.

Look up ODI 11733217 at NHTSA ↗

0
3
ODI 11404457

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

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ODI 11406855

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

Look up ODI 11406855 at NHTSA ↗

ODI 11416691 · 3 mi

WHILE I WAS DRIVING THE CAR ALONE AROUND 7:30PM 5/13/2021 ON THE WAY TO A RESTAURANT, AFTER I PUSHED THE GAS PEDAL TO PASS ANOTHER CAR (ACCELERATED TO ABOUT 50MILE-55MILE/HR), THE CAR ALL OF A SUDDEN ACCELERATED ON ITSELF. I NOTICED RIGHT AWAY AFTER MY RIGHT FOOT MOVED AWAY FROM THE GAS PEDAL (FROM 50 TO 55 THEN UP TO 65MILE/HR, I STOPPED MY OBSERVATION SINCE IT WAS GETTING TOO FAST). I HAVE TO CONSTANTLY HIT THE BRAKE PEDAL TO REDUCE THE SPEED FOR ABOUT A MILE OR TWO. AFTER I REACHED THE NEXT TRAFFIC LIGHT, I HAD TO PUSH THE BRAKE PEDAL VERY…

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Steering
1
ODI 11184976 · 200 mi

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

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2
ODI 11323497 · 8,020 mi

BMW AUTO START/STOP WILL TURN OFF ENGINE BEFORE THE CAR COMES TO A COMPLETE STOP CAUSING A LOSS OF STEERING. THIS CAN HAPPEN UP TO WHILE THE CAR IS STILL MOVING AS HIGH AS 5MPH, OFTEN OCCURS BETWEEN 3-1 MPH WHEN COMING TO A STOP. *TR

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ODI 11661202

While driving in the city, I came across a red light. When the light turned green, my car's engine shut off and the power steering turned off (unable to turn). The screen remained on but I could not start the car. This has only happened in the city when I am driving at a speed of up to 15 miles/hr. under comfort mode with the auto/stop feature on. This happened about 5 times on different dates where my car shut off but the screen was on. My car shut down in the middle of traffic, causing more traffic and an unsafe situation. Since then, I…

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0
1
ODI 11705716

Transfer case on 2019 X5,yes available for inspection upon request. At stop position making right turn or left turn the vehicle jutters,also in reverse. Yes - confirmed by the bmw service center who tried to charge for diagnostic fee. Manufacturer knows of issue on 2019 X5 models. Video of these transfer case issues all over online in videos. Issue started about 6 - 9 months ago.

Look up ODI 11705716 at NHTSA ↗

—
1
ODI 11528927

Vehicle airbag/seatbelt warning light on 9/2022. Airbag (seatbelt) module replaced. Caused by condensation or leak due to BMW not sealing cupholders and placing KEY SAFETY EQUIPMENT directly under unsealed cupholders. I was told other modules likely damaged but airbags and seatbelt were first to go out. 2023 April/May - steering issues. Windshield wipers run continuously and cannot be turned off. Horn and turn signal also stopped working. Need steering column replaced. BMW said possibly also related to cupholder defect. I am concerned the u…

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0
2
ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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ODI 11234568 · 1,247 mi

WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST POWER STEERING, POWER BRAKES, AND MY HUD FOR SPEEDOMETER, ETC. THE CAR DISPLAYED SEVERAL WARNINGS SIMULTANEOUSLY AS WELL.

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Air Bags000
1
ODI 11733217

My daughter was driving my BMW X5, it went to neutral and not moving, she was panicked and stopped the car and ignition. After restarting the car, it worked for a day, then it happened again, also, I see notifications on dashboard for restraint warning, saying, airbag, and seat belt tension are reduced. I took to Fairfax BMW in VA, BMW quoted $2662, informed that my BMW went out of extended warranty over a month, I asked Goodwill request to BMW, still declined.

Look up ODI 11733217 at NHTSA ↗

1
ODI 11528927

Vehicle airbag/seatbelt warning light on 9/2022. Airbag (seatbelt) module replaced. Caused by condensation or leak due to BMW not sealing cupholders and placing KEY SAFETY EQUIPMENT directly under unsealed cupholders. I was told other modules likely damaged but airbags and seatbelt were first to go out. 2023 April/May - steering issues. Windshield wipers run continuously and cannot be turned off. Horn and turn signal also stopped working. Need steering column replaced. BMW said possibly also related to cupholder defect. I am concerned the u…

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—00
Engine And Engine Cooling
9
ODI 11607354 · 41,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the vehicle suddenly shut off and failed to restart. During the failure, the message "System Overheated" was displayed. The vehicle was towed to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the starter motor was faulty and needed to be replaced. The starter motor was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. T…

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ODI 11608743 · 43,699 mi

The contact owns a 2019 BMW X5. The contact stated while the vehicle was parked, the vehicle failed to start. Additionally, there was a burning odor on the inside and outside of the vehicle while the vehicle was occupied. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). No warning light was illuminated. The vehicle was not drivable and was towed to an independent mechanic who diagnosed the vehicle with starter failure. The vehicle was towed to a dealer and the d…

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ODI 11610024 · 67,000 mi

The contact owns a 2019 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the starter had failed, causing the battery failure. The contact was informed that the starter and battery needed to be replaced. The vehicle was repaired. The contact stated that after the vehicle was repaired, the contact became aware of NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); which the contact related to the failure however, the part to…

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00000—0
Service Brakes
2
ODI 11522665

I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home. Airbags deployed, EMS, fire and Police were called to the scene and the Tow truck driver noted that all systems had failed and the car basically shut off all functionality. They had to manually push the vehicle onto the fla…

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ODI 11698471

I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

Look up ODI 11698471 at NHTSA ↗

3
ODI 11404457

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

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ODI 11406855

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

Look up ODI 11406855 at NHTSA ↗

ODI 11698471

I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .

Look up ODI 11698471 at NHTSA ↗

0
3
ODI 11404457

I WAS DRIVING ON 10 FREEWAY WEST 750 AM ON 2/23 THERE WAS TRAFFICS EVERYBODY WAS BEHAVING I WAS KEEPING DISTANCE OF AT LEAST 2-3 CAR DISTANCE ALL OF SUDDEN MY CAR ACCELERATED MAKING A LOUD NOISE FROM THE HOOD MY FOOT WAS ON THE BRAKES BUT I COULD NOT STOP THE CAR I HIT FROM CAR MY FOOT WAS ALTHE WAY ON THE BRAKES I LET IT GO AFTER THE IMPACT BMW DOESN'T NOT WANT TO TAKE RESPONSIBILITY I HAVE A POLICE REPORT FROM ME AND FROM DRIVER THAT WE HAD A GOOD DISTANCE BETWEEN TWO CARS IT WAS AT THE BALDWIN PARK CITY ON 10 FREEWAY

Look up ODI 11404457 at NHTSA ↗

ODI 11406855

MY BRAND NEW BMW X 5 COULD NOT BE STOPPED ON THE TRAFFICS TIME IN AM THIS HAPPENED TWO TIMES BMW DOESN'T WANT TO HELP ME THIS CAR NOT SAFE AND DANGEROUS TO DRIVE MAKES A LOTS OF MOUNDED FROM THE ENGINE AND CANNOT STOP THE CAR

Look up ODI 11406855 at NHTSA ↗

ODI 11416691 · 3 mi

WHILE I WAS DRIVING THE CAR ALONE AROUND 7:30PM 5/13/2021 ON THE WAY TO A RESTAURANT, AFTER I PUSHED THE GAS PEDAL TO PASS ANOTHER CAR (ACCELERATED TO ABOUT 50MILE-55MILE/HR), THE CAR ALL OF A SUDDEN ACCELERATED ON ITSELF. I NOTICED RIGHT AWAY AFTER MY RIGHT FOOT MOVED AWAY FROM THE GAS PEDAL (FROM 50 TO 55 THEN UP TO 65MILE/HR, I STOPPED MY OBSERVATION SINCE IT WAS GETTING TOO FAST). I HAVE TO CONSTANTLY HIT THE BRAKE PEDAL TO REDUCE THE SPEED FOR ABOUT A MILE OR TWO. AFTER I REACHED THE NEXT TRAFFIC LIGHT, I HAD TO PUSH THE BRAKE PEDAL VERY…

Look up ODI 11416691 at NHTSA ↗

2
ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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ODI 11234568 · 1,247 mi

WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST POWER STEERING, POWER BRAKES, AND MY HUD FOR SPEEDOMETER, ETC. THE CAR DISPLAYED SEVERAL WARNINGS SIMULTANEOUSLY AS WELL.

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00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

20 mentions · 10.6% of complaints

Median mileage: 78,000 mi (7 usable records).

ODI 11528927

Vehicle airbag/seatbelt warning light on 9/2022. Airbag (seatbelt) module replaced. Caused by condensation or leak due to BMW not sealing cupholders and placing KEY SAFETY EQUIPMENT directly under unsealed cupholders. I was told other modules likely damaged but airbags and seatbelt were first to go out. 2023 April/May - steering issues. Windshield wipers run continuously and cannot be turned off. Horn and turn signal also stopped working. Need steering column replaced. BMW said possibly also related to cupholder defect. I am concerned the u…

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ODI 11545997

A portion on the Airbag system was/is disabled due to an issue, known to BMW, with the wiring harness connected to the passenger seat. It is available for inspection if requested. Normal movement of the electric seat in turn pulls a wiring harness that failed by being "chaffed". This flaw results in a "Restraint System Error", passenger side - a significant problem since this harness controls an integral safety system of the vehicle and ultimately disables part of the airbag system until repaired. During inspection at the dealer's servic…

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ODI 11558575

This vehicle has only 36,000 miles, and there is a known issue with the knee airbags. See attached notice. My driver's side knee airbag warning light recently went on, but BMW refuses to remedy the problem. They should be required to recall and cover the cost of the repair.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

12 mentions · 6.3% of complaints

Median mileage: 60,199 mi (4 usable records).

ODI 11234568 · 1,247 mi

WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST POWER STEERING, POWER BRAKES, AND MY HUD FOR SPEEDOMETER, ETC. THE CAR DISPLAYED SEVERAL WARNINGS SIMULTANEOUSLY AS WELL.

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ODI 11550859 · 55,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the automatic engine shut off was activated but after releasing the brake pedal, the transmission erroneously shifted to neutral, and the engine did not restart. The contact stated that the failure had occurred on multiple occasions while in traffic. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The VIN was not available. The failure mileage was 55,000.

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ODI 11619912 · 65,397 mi

The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be reprogrammed. The vehicle was repaired however, the failure still occurred. The vehicle was towed back to the dealer to get a diagnosis; the …

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

10 mentions · 5.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11607718

My Engine starter failed at 43234 miles and left stranded at traffic light. when the traffic light turned green. It would not start again. I took it to the dealership and they replaced the starter.

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ODI 11618167

Reference recall No. 24V-576, I believe the issue reported in the recall is related to the 'Auto Start' feature of the vehicle. As a result of this failure, the safety issue can be much serious than what is stated in recall. In addition to the electrical overload of the starter, leading to risk of fire, the vehicle will not start, unable to shift out of Park therefore, potential of stranding the vehicle and the passengers in the middle of the road. The following occurred on [XXX]. at 2:30pm, we( my wife, 2 daughters and I) were traveling …

Look up ODI 11618167 at NHTSA ↗

ODI 11654575

I have a 2019 BMW X5 that experienced engine failure and required a new battery and starter to be installed. I feel certain that it is related to a recall on some 2019/2020 models but my vin is not included. [XXX] I received a fault warning for drivetrain malfunction. I took the car to the bmw dealership and was told it was an upper radiator blind failure and had it replaced. The dealership performed a software update per recall SIB 120524. The mileage was 36,981. While visiting family in New Orleans[XXX] @ [XXX] in the afternoon, on Decatu…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

6 mentions · 3.2% of complaints

Median mileage: 3,000 mi (2 usable records).

ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

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ODI 11202624 · 5,000 mi

1) SEVERAL INSTANCES OF DRIVING AT HIGHWAY SPEEDS IN DRY CONDITIONS, THE STEERING DRIFTS SLIGHTLY TO THE LEFT AND RIGHT REQUIRING CONSTANT STEERING CORRECTIONS. I HAVE THE STEERING WHEEL CENTERED IN THE LANE BUT THE CAR WILL SLIGHTLY DRIFT IN ONE DIRECTION, ONCE CORRECTED IT WILL DRIFT IN THE OTHER DIRECTION. IT DOESN'T HAPPEN ALL THE TIME BUT IS NOTICEABLE WHEN IT DOES. WIND AND ROAD CROWN WERE NOT A FACTOR. IT REMINDS ME OF CARS BUILT IN THE 1970'S THAT HAD A BIT OF "PLAY" IN THE STEERING. 2) X5 WAS PARKED OUTSIDE ON A ROAD TRIP THROUGH …

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ODI 11618255

BMW jerking and shuttering sensation and rough grinding noise when driving at low speed 2-5 mph and while turning at 2-5 mph. Safety was put at risk with while turning with oncoming traffic and when vehicles directly behind me. The problem has been reproduced and confirmed by the BMW dealership service department. The service department change the left tire and replaced the transfer oil on 5/10/23. This did not solve the problem. The vehicle was returned to dealership for same reason on 7/19/24 and the dealership replaced the right tire. The pr…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

4 mentions · 2.1% of complaints

Median mileage: 55,000 mi (3 usable records).

ODI 11416691 · 3 mi

WHILE I WAS DRIVING THE CAR ALONE AROUND 7:30PM 5/13/2021 ON THE WAY TO A RESTAURANT, AFTER I PUSHED THE GAS PEDAL TO PASS ANOTHER CAR (ACCELERATED TO ABOUT 50MILE-55MILE/HR), THE CAR ALL OF A SUDDEN ACCELERATED ON ITSELF. I NOTICED RIGHT AWAY AFTER MY RIGHT FOOT MOVED AWAY FROM THE GAS PEDAL (FROM 50 TO 55 THEN UP TO 65MILE/HR, I STOPPED MY OBSERVATION SINCE IT WAS GETTING TOO FAST). I HAVE TO CONSTANTLY HIT THE BRAKE PEDAL TO REDUCE THE SPEED FOR ABOUT A MILE OR TWO. AFTER I REACHED THE NEXT TRAFFIC LIGHT, I HAD TO PUSH THE BRAKE PEDAL VERY…

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ODI 11433193

Traveling west on I-70 at the Eagle Colorado exit the brakes failed as we pulled off the highway the brakes failed. Went up the ramp at 50-60 MPH. Missed the cars waiting to enter the round-a-bout and went over a decorative divider about 3 feet high. Went in the air and was then traveling on the wrong side of street. Saw a fireplug and hit it at 20-30 MPH and that stopped us. No airbags deployed at either hit. Four in the car and no serious medical issues, just soreness. Had police and fire test the brakes to show they didn't work. Obvi…

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ODI 11550859 · 55,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the automatic engine shut off was activated but after releasing the brake pedal, the transmission erroneously shifted to neutral, and the engine did not restart. The contact stated that the failure had occurred on multiple occasions while in traffic. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The VIN was not available. The failure mileage was 55,000.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

4 mentions · 2.1% of complaints

Median mileage: 1,247 mi (1 usable records).

ODI 11234568 · 1,247 mi

WHILE I WAS DRIVING THE VEHICLE IT SUDDENLY FELT AS IF THE CAR DOWNSHIFTED AGGRESSIVELY AND AT THE SAME TIME I LOST POWER STEERING, POWER BRAKES, AND MY HUD FOR SPEEDOMETER, ETC. THE CAR DISPLAYED SEVERAL WARNINGS SIMULTANEOUSLY AS WELL.

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ODI 11522665

I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home. Airbags deployed, EMS, fire and Police were called to the scene and the Tow truck driver noted that all systems had failed and the car basically shut off all functionality. They had to manually push the vehicle onto the fla…

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ODI 11661202

While driving in the city, I came across a red light. When the light turned green, my car's engine shut off and the power steering turned off (unable to turn). The screen remained on but I could not start the car. This has only happened in the city when I am driving at a speed of up to 15 miles/hr. under comfort mode with the auto/stop feature on. This happened about 5 times on different dates where my car shut off but the screen was on. My car shut down in the middle of traffic, causing more traffic and an unsafe situation. Since then, I…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Oil consumption or dilution

1 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11696693

Failed components 1. oil pump $8769.41 2. Cylinder Head Assembly- Valve Cover $4280.83 3. center console control panel $3051.93 4. transfer case replacement TBD 2019 BMW X5 xDrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cylinder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b