Auto Recall Watch
U.S. public vehicle records

2020 Bmw X5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

112 owner complaints analyzed

11 distinct recall campaigns

48,000 mi median reported failure mileage

Scope: 2020 model year. Data updated: . 25 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 39 of 112 complaints (34.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues2623.2%
Braking behavior108.9%
Steering behavior87.1%
Engine operation43.6%
Transmission and shifting10.9%
Fuel system concerns10.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
39
Engine
33
Power Train
16
Engine And Engine Cooling
15
Unknown Or Other
15
Air Bags
6
Service Brakes
5
Exterior Lighting
4
Component breakdown data
CategoryCount
Electrical System39
Engine33
Power Train16
Engine And Engine Cooling15
Unknown Or Other15
Air Bags6
Service Brakes5
Exterior Lighting4

Electrical System: 39; Engine: 33; Power Train: 16; Engine And Engine Cooling: 15; Unknown Or Other: 15; Air Bags: 6; Service Brakes: 5; Exterior Lighting: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
5
25,000 to 49,999
8
50,000 to 74,999
8
75,000 to 99,999
3
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0005
25,000 to 49,9998
50,000 to 74,9998
75,000 to 99,9993
100,000 to 149,9991
150,000 and above0

Under 25,000: 5; 25,000 to 49,999: 8; 50,000 to 74,999: 8; 75,000 to 99,999: 3; 100,000 to 149,999: 1; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (8). 87 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
5
2021
4
2022
5
2023
5
2024
20
2025
34
2026
39
Complaints over time data
CategoryCount
20205
20214
20225
20235
202420
202534
202639

2020: 5; 2021: 4; 2022: 5; 2023: 5; 2024: 20; 2025: 34; 2026: 39

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 26 complaint narratives. Braking behavior appears in 10 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11321779 · 2020-04-21 (April 21, 2020)

MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AS A FUNCTION OF THIS DESIGN FLAW. THE FOLLOWING OCCURS WHEN VEHICLE IS IN MOTION OR STATIONARY: DURING DAYTIME DRIVING, WHEN HEADLIGHTS ARE NOT TURNED ON, THE DIGITAL INSTRUMENT PANEL AND DIGITAL CONTROL PANEL DIM UNDESIRABLY, MAKING THEM DIFFICULT TO READ AND CREATING UNSAFE DRIVING CONDITIONS. THIS IS UNDESIRABLE BEHAVIOR IS MOST PREVALENT ON CLOUDY DAYS AND AT SUNRISE AND SUNSET. THE DIMMING NEEDS TO BE INACTIVE IF HEADLIGHTS ARE OFF. IF HEADLIGHTS ARE ON, IT NEEDS TO BE INACTIVE IF BRI…

Owner-reported narrative. 3,200 miles reported. Look up ODI 11321779 at NHTSA ↗

Owner report 11324581 · 2020-05-14 (May 14, 2020)

NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR

Owner-reported narrative. 4,000 miles reported. Look up ODI 11324581 at NHTSA ↗

Owner report 11329328 · 2020-06-17 (June 17, 2020)

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR

Owner-reported narrative. 170 miles reported. Look up ODI 11329328 at NHTSA ↗

Owner report 11349724 · 2020-08-16 (August 16, 2020)

MY SAMSUNG GALAXY S9 PHONE SEEMS INCOMPATIBLE WITH MY X5. ABOUT EVERY 30 MINUTES THE NAV DISPLAY AND HALF THE INSTRUMENT PANEL BLACK OUT FOR ABOUT 10 SECONDS THEN RESTARTS. THIS OCCURS ON THE HIGHWAY AND IN THE CITY.

Owner-reported narrative. 4,000 miles reported. Look up ODI 11349724 at NHTSA ↗

Owner report 11366895 · 2020-10-28 (October 28, 2020)

THE AUTO-DIMMING FEATURE OF THE DIGITAL INSTRUMENT PANEL ON 2020 BMW X5 MODELS IS POORLY IMPLEMENTED, AND UNDER VARIABLE LIGHTING CONDITIONS (CLOUDY, SNOWY, SUNRISE, SUNSET), IT DIMS AT INAPPROPRIATE TIMES, SUCH AS WHEN DRIVING TOWARD THE SUN AT SUNRISE OR SUNSET. THIS MAKES THE DISPLAY EXTREMELY DIFFICULT TO READ AND UNSAFE. THE AUTO-DIMMING FEATURE FOR THE INSTRUMENT PANEL IS ONLY APPROPRIATE UNDER NIGHT-DRIVING CONDITIONS.

Owner-reported narrative. 13,000 miles reported. Look up ODI 11366895 at NHTSA ↗

Owner report 11418267 · 2021-05-24 (May 24, 2021)

Automatic braking system. Traveling about 50 MPH the automatic brake activated, there was nothing even close to my vehicle, my passenger's head was jerked forward. I had the vehicle in for computer problems about two weeks ago, concerning the radio and dash board displays, not knowing about the automatic braking problem at that time, ( this is the second incident involving the automatic brake, first time I didn't think too much about it since I had just purchased the vehicle I thought maybe a new car bug ). I was told that there was no fix for…

Owner-reported narrative. Look up ODI 11418267 at NHTSA ↗

Owner report 11426368 · 2021-07-25 (July 25, 2021)

Backing out of my garage to a street with a 25 mph speed limit, the vehicle is supposed to alert the driver with a warning sound and or brake if a vehicle is crossing behind the vehicle. This feature has never worked and the dealer can't find any problem. This condition has been report on several internet websites with no resolution.

Owner-reported narrative. Look up ODI 11426368 at NHTSA ↗

Owner report 11434061 · 2021-09-23 (September 23, 2021)

My 2020 X5 is equipped with Rear Cross Traffic Warning however it does not warn when traffic is crossing. The car will be in reverse, i can be very close to either a car or a person and there are no audible or visual warnings until the object stops moving or is within inches of the vehicle. I have taken it to my dealership several times however they are stating its in full working function even though it does not do what BMW advertises how that system should work. This is both very dangerous and false advertising by BMW! I have videos to pr…

Owner-reported narrative. Look up ODI 11434061 at NHTSA ↗

Recall history

11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V631000 · Steering:Rack And Pinion:Rack

Reported: 2019-08-28 (August 28, 2019)

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.

Consequence: A loss of steering control increases risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V684000 · Back Over Prevention: Sensing System: Camera

Reported: 2019-09-27 (September 27, 2019)

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

NHTSA campaign record ↗
20V434000 · Steering:Column | Steering

Reported: 2020-07-28 (July 28, 2020)

BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.

Consequence: A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
20V465000 · Electrical System:Starter Assembly | Power Train:Automatic Transmission

Reported: 2020-08-07 (August 7, 2020)

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
20V528000 · Exterior Lighting:Headlights

Reported: 2020-09-01 (September 1, 2020)

BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
20V678000 · Suspension:Front:Control Arm

Reported: 2020-11-04 (November 4, 2020)

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Consequence: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V062000 · Service Brakes, Hydraulic:Power Assist:Hydraulic | Service Brakes, Hydraulic

Reported: 2021-02-10 (February 10, 2021)

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Consequence: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V096000 · Back Over Prevention:Software | Back Over Prevention: Sensing System: Camera

Reported: 2021-02-19 (February 19, 2021)

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
22V267000 · Visibility:Sun/Moon Roof Assembly

Reported: 2022-04-20 (April 20, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V576000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software | Electrical System:Starter Assembly

Reported: 2024-08-01 (August 1, 2024)

BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

Consequence: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
25V644000 · Electrical System:Starter Assembly

Reported: 2025-09-25 (September 25, 2025)

BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

Consequence: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

112 unique complaints in this selection. Analysis snapshot: 2026-10-01.

22.3%Usable mileage25 / 112 records
100.0%Valid incident date112 / 112 records
100.0%Valid filing date112 / 112 records
100.0%Ordered incident and filing dates112 / 112 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
9233.9%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

Look up ODI 10475464 at NHTSA ↗

4530.2%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

1616.3%
ODI 10992583 · 6,800 mi

ON THE NIGHT OF MAY 5TH, 2017, WHILE I WAS DRIVING MY 2014 BMW X5, AT THE MILEAGE OF 6800 MILES. A BURNING SMELL CAME OUT FIRST. 2 MINUTES AFTER THE SMOKE CAME OUT. I ASKED MY KIDS GET OUT OF THE CAR. ANOTHER 2 MINUTES LATER, THE FIRE CAME OUT FROM THE BOTTOM OF THE ENGINE. THE FIRE WAS TOO BIG THEN WE CALLED SEATTLE FIRE DEPARTMENT TO EXTINGUISH IT. SO FAR, GEICO SAID THIS CAR IS TOTALED. BUT BMW NORTH AMERICA DID NOT PAY TOO MUCH CARE WITH THIS ACCIDENT. JUST SAYING THE PRIMARILY RESPONSIBILITY IS GEICO DESPITE I KEEP TO REMINDER HER "MY CAR…

Look up ODI 10992583 at NHTSA ↗

4227.6%
ODI 10919875 · 10,000 mi

I PARKED MY 2015 BMW X5 AT WORK AT 8:30 AM. WHEN I GOT INTO THE CAR AT 5:00 PM ALL THE LIGHTS WERE RED AND YELLOW ON THE DASHBOARD. I TRIED TO SEE IF THE VEHICLE CAN BE DRIVEN AND I ALMOST GOT INTO AN ACCIDENT JEOPARDIZING MY LIFE. LUCKILY, NOBODY ELSE WAS DRIVING IN THE PARKING LOT AT THE SAME TIME AS I DID NOT HAVE POWER IN THE STEERING WHEEL AND I WAS NOT ABLE TO TURN OFF THE ENGINE. NEXT DAY, MY CAR WAS TOWED TO THE DEALERSHIP WHERE THEY TOLD ME THAT I HAVE RODENT ISSUES AND THE RODENTS CHEWED THE WIRING INSIDE THE HARNESS. I CALLED…

Look up ODI 10919875 at NHTSA ↗

1418.9%
ODI 11228341

IT'S BEEN OVER A YEAR WITH NO REPAIRS ON THE CAR. WE'VE TRIED TO TRADE IT OFF AT A DEALERSHIP AND THEY REFUSED TO EVEN TAKEN IT IN ON A TRADE BECAUSE THERE IS NO FIX. WE ARE BEING HELD HOSTAGE IN A VEHICLE THAT IS NOW WORTH NOTHING BECAUSE THEY WONT' FIX IT. EVERY TIME WE HAVE IT SERVICED THE COOLANT IS LOW BUT CONTINUE TO SAY ENGINE TESTS FINE.

Look up ODI 11228341 at NHTSA ↗

1216.2%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

Look up ODI 11004191 at NHTSA ↗

1115.3%
ODI 11436591

I was driving in the number 1 lane (leftmost lane) when the dashboard display indicated there was a transmission fault and warned that I should pull over to a safe spot immediately. With the vehicle rapidly slowing, I had to maneuver through traffic to the right side of the road with great difficulty. It was very dangerous to make that maneuver with freeway traffic traveling at approximately 65 to 75 MPH. The vehicle is at the BMW dealer in Norwalk California and has not yet been examined for the problem. The dealer has confirmed that the e…

Look up ODI 11436591 at NHTSA ↗

5127.0%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

Look up ODI 11258802 at NHTSA ↗

3329.5%
ODI 11456527

Grievance/Complaint for 2020 X5 BMW Firer December 9, 2021 (49 days Owner) I was on my way to work, and I stopped at the local Bank of America drive through. While on my way, I received two (2) malfunction message saying the same thing, “ Scam Likely [phone removed]; (Check Control) Vehicle key missing, Close message; Vehicle key not available or malfunctioning. Drive-ready mode cannot be started. See Driver’s Manual for further information.” (This was the message/malfunction.) I took a picture and call my salesperson, Mr. Preston at BMW of …

Look up ODI 11456527 at NHTSA ↗

2523.1%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

Look up ODI 11377377 at NHTSA ↗

1217.4%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

Look up ODI 11446431 at NHTSA ↗

515.2%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

Look up ODI 11499019 at NHTSA ↗

139.0%
ODI 11543164

Drivetrain malfunction after less than 200 miles on the odometer. This malfunction required the car to be towed. This happened suddenly with no warning lamps (etc) as the car had been working just fine. It went from working 100% fine to a major alert, disabling the transmission (to go in drive or reverse mode) to prevent any use of the engine. Also, within my bmw account, this car with this VIN has since been listed to have an open recall. I did not receive any other explicit communication from the manufacturer about it and I only noticed it to…

Look up ODI 11543164 at NHTSA ↗

34.9%
ODI 11669880

Multiple issues with the software. 1. Since yesterday, [XXX] car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working. Called the local dealer BMW of North Canton on June 25, Ohio to check and fix and they scheduled it for Monday June 30. But car refused to start per point 1. 1. Couple of times got the message while driving that driver inability to dri…

Look up ODI 11669880 at NHTSA ↗

313.0%
ODI 11754180

I have a 2026 BMW X5 50E. I experienced the same malfunction twice in the same day. The first occurrence was when I was taking my husband to a doctors appointment. While parking the car and when I was almost at a stop the vehicle lurched forward and was stopped by the concrete curb. My husband asked me what happened and I said I don’t know. The second occurrence was about two hours later after visiting a second doctors office I headed to a lunch spot. I pulled into a parking spot and had come almost to a stop and once again the vehicle lurched…

Look up ODI 11754180 at NHTSA ↗

Air Bags
8330.6%
ODI 10544118 · 21,000 mi

I WAS REAR ENDED ON THE INTERSTATE AND PUSHED INTO A TRUCK IN FRONT OF ME ,BUT MY AIRBAGS DID NOT DEPLOY . I STRUCK MY HEAD ON THE STEERING WHEEL. THERE IS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CAR AND THE REAR END IS ALSO DAMAGED. THE AIR BAGS IN THE CAR THAT HIT ME DEPLOYED; AND THE TRUCK I HIT HAD AIR BAGS DEPLOYED. JUST WONDERING IF THERE ARE OTHER REPORTS OF PROBLEMS WITH BMW AIR BAGS NOT DEPLOYING ? *TR

Look up ODI 10544118 at NHTSA ↗

4731.5%
ODI 10853514

TAKATA RECALL :I WAS TOLD IT COULD TAKE UP TO A YEAR TO REPLACE THE DEFECT IN MY DRIVER'S SIDE AIR BAG. I AM NOT COMFORTABLE DRIVING MY CAR KNOWING THERE IS A RISK OF SERIOUS DAMAGE OR DEATH IF THE BAG DEPLOYS. I TAKE XARELTO (BLOOD THINNER) AND PURCHASED THIS SUV TO FEEL SAFER WHEN DRIVING. I AM A REALTOR AND USE MY CAR EVERYDAY AND OFTEN TIMES WITH CLIENTS OF MINE IN THE CAR. THE DEALERSHIP STATED THEY ARE NOT SELLING ANYMORE OF THESE CARS WITH THE DEFECTS UNTIL THEY ARE CORRECTED YET I AM DRIVING ONE WHICH HAS NOT BEEN CORRECTED. THEY S…

Look up ODI 10853514 at NHTSA ↗

66.1%
ODI 10692275 · 11,000 mi

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID…

Look up ODI 10692275 at NHTSA ↗

149.2%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

Look up ODI 10723801 at NHTSA ↗

56.8%
ODI 11318029 · 63,000 mi

WHEN THE VEHICLE WAS STATIONARY THE AIR BAG MALFUNCTION LIGHT CAME ON AFTER A LOUD POP NOISE WAS HEARD ON THE FRONT PASSENGER SIDE OF THE DASHBOARD. WE THEN TOOK THE VEHICLE TO BMW FOR A SAFETY INSPECTION. PLEASE SEE ATTACHED INITIAL REPORT WHERE THEY CLAIM THE AIRBAG HAS FAILED AND WANT US TO PAY $3000 TO REPLACE IT.

Look up ODI 11318029 at NHTSA ↗

56.8%
ODI 10945481 · 250 mi

OUR 2017 BMW X5 WAS INVOLVED IN A FATAL CAR ACCIDENT AND THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY CAUSING A HEAD INJURY. A DRIVER WAS DRIVING SOUTHBOUND LOST CONTROL ON ICE AND WENT INTO THE NORTHBOUND LANE WHERE ANOTHER VEHICLE STRUCK THE OUT OF CONTROL CAR CAUSING THOSE VEHICLES TO HIT OUR BMW AND PUSHING OUR VEHICLE OFF THE ROAD. *TR

Look up ODI 10945481 at NHTSA ↗

45.6%
ODI 11269652

2018 BMW X5 XDR40E. CONSUMER WRITES TO MULTIPLE MALFUNCTIONS WITH VEHICLE; AIRBAG/SEAT TENSIONER/BELT-FORCE LIMITERS-SYSTEM. *AS *JS

Look up ODI 11269652 at NHTSA ↗

126.3%
ODI 11428651

Driving my vehicle and on my screen popped up driver seat restraint malfunction, also rear seat restraint malfunction please go to closest dealership. I bring my vehicle to BMW dealership in my town and rep calls me and advise that the cup holders sit above the srs wiring and that liquid gets thru the cup holders and dripped on to the wires causing them to no longer work. This is a design flaw i have never spilled a drink in my cup holder and even if someone did on accident why is the AIRBAG wires not covered in plastic if going below cup holde…

Look up ODI 11428651 at NHTSA ↗

65.4%
ODI 11496539

BMW front cup holders have hole in bottom and it allows condensation/liquid to migrate through bottom to air bag sensor located directly underneath cup holders. Consumers are at risk of air bags going off unintentionally and/or not going off at all. Sensor should not be directly under a cup holder and/or the cup holder should not have a hole directly above safety sensor. BMW design defect. Consumers are having to pay out of pocket for sensor to be replaced as it is not covered under warranty. Additionally, there is a pending class action l…

Look up ODI 11496539 at NHTSA ↗

76.5%
ODI 11429666

SRS (airbag system) unit that is located underneath center console cupholder can be damaged by a small amount of liquid. Once SRS is damaged, a restraint system failure notification is alerted and the vehicle becomes immobile. Similar recall was issued in the past : Recall Number 96V107000 Manufacturer stated that neither the cupholder nor SRS unit is not watersealed. As the SRS unit seats directly underneath the non-watersealed cupholder it is not surprising to say that this may cause liquid damage while vehicle is in motion. Incident : Veh…

Look up ODI 11429666 at NHTSA ↗

11.4%
ODI 11561575

I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.

Look up ODI 11561575 at NHTSA ↗

13.0%
ODI 11719455

The seal on the sunroof of the car allows water into the car. My car will be available for inspection upon request. This issue allows water into the car around the b pillar airbag and the side window airbag which can damage the airbag and make it deploy without any accidents or make them not deploy in the case of a accident. BMW has an internal document in which acknowledging the issue with the seal but even though they recognize placing a defective part on the vehicle. They will not assume the cost of the repair if outside de 50k miles warrant…

Look up ODI 11719455 at NHTSA ↗

32.1%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

Look up ODI 11531876 at NHTSA ↗

23.3%
ODI 11701093

On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-de…

Look up ODI 11701093 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
2910.7%
ODI 10507326 · 9,000 mi

DOOR LOCKED ITSELF WITH KEY INSIDE, AND CAN NOT OPEN. *TR

Look up ODI 10507326 at NHTSA ↗

2114.1%
ODI 10662059 · 15,300 mi

ON 3 SEPARATE OCCASIONS THE ELECTRIC DOOR LOCKS HAVE LOCKED THE CAR WITH THE KEY FOB INSIDE THE CAR. ON THE 1ST OCCASION , A 2 Y/O CHILD HAD JUST BEEN STRAPPED INTO HIS CAR SEAT , A PURSE WITH THE KEY INSIDE THE PURSE , WAS PLACED ON THE FLOOR BEHIND THE DRIVER'S SEAT , THE REAR DOOR WAS CLOSED & ALL LOCKS WERE ACTIVATED . THIS OCCURRED IN THE HEAT OF SUMMER & REQUIRED ANOTHER DRIVER WITH A SPARE FOB TO QUICKLY DRIVE TO THE SITE OF THE PARKED CAR & AVOID HAVING TO BREAK A WINDOW . THIS WAS A VERY SCARY MOMENT ! SAME THING HAPPENED ( NO CHILD I…

Look up ODI 10662059 at NHTSA ↗

1515.3%
ODI 10556917 · 50 mi

I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON …

Look up ODI 10556917 at NHTSA ↗

127.9%
ODI 11140275

VEHICLE CONTINUES TO THROW ITSELF INTO PARK WHILE DRIVING AND INTERNIENTKY SHUTS OFF AFTER TWO WEEKS OF PURCHASING VEHICLE PROBLEMS DEVELOPED

Look up ODI 11140275 at NHTSA ↗

2331.1%
ODI 11080999 · 23,000 mi

WHILE DRIVING, ALL OF SUDDEN, DASHBOARD BECOMES BLANK. I BROUGHT THIS POINT TO BMW BELLEVUE DEALER. IT WAS CONFIRMED THAT THERE WAS NO ISSUE IDENTIFIED. HOWEVER, IT OCCURRED A COUPLE OF TIMES IN A YEAR. SINCE I WAS DRIVING 35-SPEED LIMIT ROAD, I PULLED THE VEHICLE AND STOPPED THE ENGINER AND THEN RESTART. THE ISSUE DISAPPREAD. I'M NOT SURE WHAT WOULD BE THE CONSEQUENCES OF IT WHEN I'M DRIVING AT HIGHWAYS OR AT HIGH SPEED.

Look up ODI 11080999 at NHTSA ↗

1621.6%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

Look up ODI 11043164 at NHTSA ↗

1520.8%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

Look up ODI 11128696 at NHTSA ↗

6836.0%
ODI 11184976 · 200 mi

WHEN THE CAR HAS SAT OUTSIDE AND THE COLD THE STEERING IS VERY LOOSE CAUSING THE CAR TO BE UNRESPONSIVE TO TURNING. THE DRIVER ASSIST IS ALMOST NO. FUNCTIONAL TURNS ON AND OFF ON ITS OWN. SHUTTING DOWN THE BLIND SPOT AWARENESS AS WELL AS FRONT COLLISION AUTO BRAKING

Look up ODI 11184976 at NHTSA ↗

3934.8%
ODI 11324581 · 4,000 mi

NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR

Look up ODI 11324581 at NHTSA ↗

3633.3%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

Look up ODI 11377377 at NHTSA ↗

1318.8%
ODI 11502080

The car's start and stop feature due to the way it is programed started up the car when it was already turned off in a garage causing carbon monoxide to fill up in the garage. There is no way to turn off the start/stop feature on the car to protect yourself or to make sure it's off. Very confusing and can create a risk of a person being hurt or killed due to the confusion of how the system works. This is a very dangerous situation.

Look up ODI 11502080 at NHTSA ↗

824.2%
ODI 11504169

Car computer stopped working. Prior to this, computer would not recognize either of two keys.

Look up ODI 11504169 at NHTSA ↗

2416.6%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

Look up ODI 11531876 at NHTSA ↗

813.1%
ODI 11659880 · 80 mi

The contact owns a 2025 BMW X5. The contact stated while driving at approximately 35 MPH, the blind spot warning light was inoperable, and the Forward Collision Avoidance assist sensor warning light was deactivated on the instrument cluster. The contact had taken the vehicle to the dealer, where it was diagnosed and determined that the electrical system and harness had failed and needed to be replaced. The vehicle was repaired. The contact stated that the Lane Keep Assist System was inoperable. The contact had taken the vehicle back to the same…

Look up ODI 11659880 at NHTSA ↗

939.1%
ODI 11724688

The vehicle is exhibiting symptoms that are identical to those described in NHTSA Recall 25V556 , water intrusion through the windshield and A-pillar area. The recall documents that improperly sealed windshields can allow water to enter the power distribution box and electronic control unit, leading to a short circuit and, in extreme cases, a thermal event even when the ignition is off.

Look up ODI 11724688 at NHTSA ↗

Power Train
5118.8%
ODI 10475464 · 2,931 mi

ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE…

Look up ODI 10475464 at NHTSA ↗

3322.1%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

1111.2%
ODI 11185562 · 120,000 mi

DRIVING THE FOR 18 MILES UP A MOUNTAIN ROAD TO A SKY RESORT ON SNOW COVERED ROAD. NEVER EXCEEDED 20 MPH BECAUSE OF CONDITIONS. DURING THE TRIP THE BRAKE SYSTEM LIGHT CAME ON AND SCREEN SAID USE CAUTION. PARKED THE CAR AT THE PARKING LOT, TURNED IT OFF. TURNED IT BACK ON AND IT SEEMED OK, THE ERROR MESSAGE WAS GONE. WENT TO OUR ROOM. 20 MINUTES LATER THE SHERIFF CALLS AND SAID MY CAR IS ON FIRE. IT WAS A TOTAL LOSS.

Look up ODI 11185562 at NHTSA ↗

138.6%
ODI 11337222

THE VEHICLE SHIFTED TO NEUTRAL WHEN IT SHOULD HAVE BEEN IN PARK, AND/OR SHOULD HAVE SHIFTED TO PARK WHEN IN NEUTRAL AND ENGINE WAS SHUT OFF.

Look up ODI 11337222 at NHTSA ↗

1317.6%
ODI 11408181 · 109,000 mi

FRONT DRIVESHAFT NEEDS TO BE REPLACED DUE TO EXCESS WEAR, PERHAPS TRANSFER CASE AS WELL. VERY SIMILAR TO SAFETY RECALL CAMPAIGN 17V-138:FROM APRIL/2017 (SAME ISSUE, MY MODEL IS ONE YEAR OLDER THAN RECALL NOTICE), BUT BMW NA WILL NOT COVER THE REPAIR COST FOR THIS DEFECT.

Look up ODI 11408181 at NHTSA ↗

1013.5%
ODI 11004191 · 11,919 mi

WHILE RETURNING FROM TEXAS AND DRIVING AT HIGHWAY SPEEDS MY CAR'S DRIVETRAIN WARNING LIGHT SAID I NEEDED SERVICE BUT I COULD CONTINUE DRIVING AT MODERATE SPEEDS. I DROVE TO BMW OF DALLAS. THEY DETERMINED MY #5-CYLINDER FUEL INJECTOR HAD FAILED. I STAYED THE NIGHT IN DALLAS AND RETURNED TO THE DEALERSHIP THE NEXT DAY. AFTER REPLACING THE INJECTOR, THE CAR WOULD NOT IDLE PROPERLY. I DROVE A RENTAL CAR HOME AND LEFT MY CAR. THE DEALERSHIP DID EXTENSIVE TESTING TO DETERMINE THE CAUSE OF THE ISSUE OVER THE NEXT THREE AND A HALF WEEKS. EVENTUA…

Look up ODI 11004191 at NHTSA ↗

1013.9%
ODI 11128696 · 11,000 mi

THE CAR DISPLAYED DRIVETRAIN MALFUNCTION WARNING MESSAGE MULTIPLE TIMES AFTER THE CAR REACHED 10K MILES. THE DRIVETRAIN MALFUNCTION MESSAGE WAS REPORTED TO THE DEALER MULTIPLE TIMES AND DEALER FAILED TO PROVIDE PROPER EXPLANATION AS WELL AS FAILED TO PERMANENTLY FIX THE PROBLEM. THE CAR IS HYBRID AND THE ISSUE HAPPENS RANDOMLY WHEN DRIVEN AT SPEED BETWEEN 60MPH TO 80 MPH. WHEN THE WARNING MESSAGE IS DISPLAYED THE CAR AIR CONDITION STOPS FUNCTION COMPLETELY, THE CAR LOSES ACCELERATION AND MAINTAIN SPEED OF 60 MPH EVEN IF THE GAS PEDAL IS PRESSED…

Look up ODI 11128696 at NHTSA ↗

1910.1%
ODI 11174343 · 860 mi

TL* THE CONTACT OWNS A 2019 BMW X5. WHILE DRIVING 35 MPH, "LEVELER SELECT DEFECT" APPEARED ON THE INSTRUMENT PANEL FOLLOWED BY "TRANSMISSION DEFECT, DO NOT TURN VEHICLE OFF". THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO DRIVE, NEUTRAL, AND REVERSE, BUT COULD NOT SHIFT INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS FINALLY ABLE TO BE PLACED INTO PARK, IT AUTOMATICALLY SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO DAVIS AUTOMOTIVE GROUP (6135 KRUSE DRIVE, SOLON, OHIO 4…

Look up ODI 11174343 at NHTSA ↗

1614.3%
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

2825.9%
ODI 11377377 · 3,220 mi

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGN…

Look up ODI 11377377 at NHTSA ↗

2333.3%
ODI 11446431

The car came to a complete stop due to the Drivetrain Malfunction. The surprising part was that I noticed the error after 45 mins of buying the car.

Look up ODI 11446431 at NHTSA ↗

824.2%
ODI 11496221

11/21~11/24: Transmission shift from D to N while driving and the vehicle lost power. system down and change to Charging Mode, which shows when power off. Need to push the start button couple of times to turn X5 on. These things happen 3 times. 11/28~12/2: BMW service tech updated software. I pick it up on 12/3 12/4: There was error message that "Four wheel drive limited" and engine stops and system changed to Charging Mode. I had to push the start button to turn it on.

Look up ODI 11496221 at NHTSA ↗

1611.0%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

Look up ODI 11543045 at NHTSA ↗

711.5%
ODI 11630271

Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!

Look up ODI 11630271 at NHTSA ↗

417.4%
ODI 11713010

I purchased the car on 12/29/2025. While driving the car on 1/2/2026, I was parking the vehicle when an error message that said "Drivetrain Malfunction" appeared on the screen, which informed me that I needed to take my car to a service center. Luckily I was not moving at a high rate of speed and I was able to park the vehicle with no issue. I was able to drive the vehicle to a dealer for service the next morning (1/3/2026). They ran diagnostics but were not able to replicate the issue. BMW North America was consulted and they had the deal…

Look up ODI 11713010 at NHTSA ↗

Fuel/Propulsion System
248.9%
ODI 10481185 · 9,598 mi

WHILE DRIVING AT ABOUT 45 MPH THE ENGINE SPUTTERED WITH A MESSAGE DISPLAYING "ENGINE MALFUNCTION" AND THE VEHICLE LOST POWER AND STALLED ALL HAPPENING WITHIN ABOUT 5 SECONDS. THE VEHICLE WAS THEN TOWED TO THE BMW DEALERSHIP. WE WERE ADVISED BY THEIR MASTER TECHNICIAN THAT THE FUEL PRESSURE RAIL SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED (DIAG CODE: D1350_00000000_04_02 AND FAULT 48A9 & 3F31). WE ASKED HIM IF THIS COULD SOMEHOW BE PREVENTED AND HE REPLIED "NO" AND WENT ON TO SAY THAT HE HAS NEVER HEARD OF THIS HAPPENING BEFORE. HIS COMME…

Look up ODI 10481185 at NHTSA ↗

96.0%
ODI 10484970 · 500 mi

VEHICLE DEVELOPED SIGNIFICANTLY REDUCED FUEL MILEAGE AFTER THE FIRST 500 MILES. IN TOWN RANGE DROPPED BY 40% TO 7.8 MPG OVER THE SAME ROUTE, INDEPENDENT OF GASOLINE SOURCE OR GRADE. EXHAUST GASES ARE VERY HOT AND EXHIBIT A PRONOUNCED SULFURIC, GUNPOWDER LIKE SMELL. ELECTRICAL FANS CONSTANTLY ON DURING CITY DRIVING ATTEMPTING TO COOL THE ENGINE. EXCESSIVE CARBON BUILD UP ON EXHAUST COMPONENTS. ENGINE EXHIBITING RICH RUNNING CONDITION. A PERSISTENT MECHANICAL ENGINE WHINE DEVELOPED EMANATING FROM THE OIL PUMP, POSSIBLY THE ALTERNATOR AREA OF…

Look up ODI 10484970 at NHTSA ↗

2020.4%
ODI 11112799 · 65,000 mi

THIS 2014 BMW X5 HAS A DIESEL ENGINE. THE FUEL PUMP HAS FAILED TWICE IN NINE MONTHS CAUSING THE VEHICLE TO SUDDENLY LOSE POWER AND COMPLETELY STOP. THE VEHICLE WAS STATIONARY AT A STOP LIGHT BOTH TIMES. HOWEVER, THIS CAN OCCUR WHILE IN MOTION AT ANY TIME. THIS DIESEL ENGINE FUEL PUMP FAILURE IMPACTS ENTIRE FUEL SYSTEM WHICH REQUIRES A COMPLETE REPLACEMENT (PLEASE SEE ATTACHMENT FOR FIRST REPAIR. THE CAR IS CURRENTLY AT BMW SERVICE}. THIS PROBLEM WILL OCCUR AGAIN BECAUSE THEY KEEP USING THE SAME PARTS. I AM SURE WITH SOME INVESTIGATING YOU …

Look up ODI 11112799 at NHTSA ↗

3019.7%
ODI 11039258 · 64,000 mi

IN JANUARY 2015, I BOUGHT A BMW X5 35D TWUN TURBO (N57T ENGINE) OE EQUIPPED WITH A BOSCH HIGH PRESSURE FUEL PUMP ("HPFP") PART #0445010667. TWO WEEKS AGO, I WAS DRIVING AT 75 MPH IN THE 4TH LANE OF A 6 LANE HIGHWAY WHEN MY CAR JERKED AND A "DRIVE TRAIN MALFUNCTION" MESSAGE CAME ON THE SCREEN. I WAS TOWED TO THE DEALER THINKING THIS WOULD BE COVERED UNDER WARRANTY - THE CAR IS LESS THAN 3 YEARS OLD! I'M TOLD THAT THERE WAS A "CATASTROPHIC FAILURE" OF THE HIGH PRESSURE FUEL PUMP THAT I DID NOT CAUSE, HAD NO WARNING OF AND COULD NOT HAVE PREVENTED…

Look up ODI 11039258 at NHTSA ↗

912.2%
ODI 11043266 · 5,000 mi

ACCORDING TO THE MANUFACTURER STICKER BMW X5 5.0 GETS 15/21MPG. I WISH I GET ANYWHERE NEAR THAT. I GET ABOUT 11 AVERAGE MPG. I TOOK THE CAR TO THE DEALER TWICE AND I CALLED BMW NORTH AMERICA AND THEY SAID THAT IS THE WAY IT IS. YOU WILL NEVER GET WHAT YOU SEE ON THE STICKER. SO WHEN YOU BUY A CAR NEVER TRUST WHAT THEY SAY ON THE STICKER PRICE.

Look up ODI 11043266 at NHTSA ↗

1520.3%
ODI 11153627 · 8,600 mi

WE WERE IN OUR 2017 BMW X5 DIESEL DRIVING ON HIGHWAY 14S IN SANTA CLARITA, CA ON THE 17TH OF NOV 2017 AT 1:30PM . ACCELERATED TO PASS A CAR, FELT A SUDDEN SURGE, DRIVETRAIN MALFUNCTION INDICATION CAME ON, INDICATED SAFE TO PROCEED AT A MODERATE SPEED. ATTEMPTED TO ACCELERATE, NO RESPONSE. WAS ABLE TO COAST TO THE RIGHT MEDIAN BETWEEN THE FREEWAY AND THE ON-RAMP AWAY FROM ON-COMING CARS. BMW CAME TO A COMPLETE STOP AND WAS NOT ABLE TO START. CONTACTED BMW ASSIST, WAS INFORMED THAT IT WOULD BE ABOUT A 3 TO 4 HOUR WAIT FOR THE TOW VEHICLE. TOW …

Look up ODI 11153627 at NHTSA ↗

1115.3%
ODI 11128006 · 2,900 mi

ENGINE STALL AND OR FLUTTER WHEN TURNING AT SLOW SPEEDS

Look up ODI 11128006 at NHTSA ↗

52.6%
ODI 11258802 · 11,289 mi

DRIVING ON I-95, DASHBOARD DISPLAYED: "VEHICLE ON FIRE." IMMEDIATE CALL TO BMW. NO SUCH ICON OR POSSIBLE ENTRY IN BMW VEHICLES (2 DEALERSHIPS). DRIVE TO DEALERSHIP AND DIAGNOSTICS RUN WITH NO ISSUE WITH SYSTEM. BMW MAINTAINS THAT NO SUCH DIAGNOSTIC CODE OR WARNING TO CUSTOMERS EVER EMPLOYED IN ANY BMW VEHICLE.

Look up ODI 11258802 at NHTSA ↗

21.8%
ODI 11629757

Vehicle Purchase from BMW of Devon Dear BMW Customer Relations Team, I am writing to express my deep disappointment and frustration regarding my recent experience with a Certified Pre-Owned (CPO) vehicle purchased from BMW of Devon. As a loyal BMW customer, I expected a higher standard of quality and service than what I have experienced. I purchased a 2020 BMW X5 (VIN: [XXX] in October 2023 with the confidence that it had undergone a rigorous inspection process, as advertised under your CPO program. However, after driving the vehicle fo…

Look up ODI 11629757 at NHTSA ↗

32.8%
ODI 11407871 · 2,973 mi

MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.

Look up ODI 11407871 at NHTSA ↗

34.3%
ODI 11716132

I am writing to formally express my concern regarding serious and repeated safety-related failures with my 2022 BMW X5 xDrive45e, VIN [XXX] . I purchased this vehicle in 2022 through a custom build, at a purchase price exceeding $80,000, with the expectation of reliability, safety, and premium quality consistent with the BMW brand. In October 2025, while my wife was driving with my son in the vehicle, the hybrid component safety box failed without warning, causing the vehicle to stall on the roadway. This created a dangerous situation for my …

Look up ODI 11716132 at NHTSA ↗

13.0%
ODI 11499019

I was accelerating from a green light in ELECTRIC only mode, once nearing 25 mph, felt a single strong jolt that caused acceleration to pause, the Hybrid mode automatically kicked in and acceleration continued under engine power. Received several warnings and alerts on the display- Stop Carefully: Power Supply Drivetrain Malfunction Continued Driving possible: Drivetrain Electric drive limited I was fortunate enough to continue driving the final 1/2 mile to my parking lot at work. After work, the engine started with the same errors as above…

Look up ODI 11499019 at NHTSA ↗

42.8%
ODI 11543045

We are 900 miles from home driving on the interstate, and received an error message saying that there was a drive train malfunction and we had to stop the car immediately. We were in the middle of nowhere, but able to pull over and turn the car off, and contacted roadside assistance. We were unable to start the car again. We were told there was a major malfunction of the drive train power supply and we could not operate the vehicle until it had been inspected at a service center 2 hours away. This vehicle is brand new with less than 2000 miles …

Look up ODI 11543045 at NHTSA ↗

11.6%
ODI 11715819

We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is workin…

Look up ODI 11715819 at NHTSA ↗

14.3%
ODI 11757606

I was driving at 70 mph on the highway when the car suddenly and without warning went into neutral, lost all functionality, and displayed the warning "Drivetrain Malfunction--Stop Driving Immediately--Call Roadside Assistance." I had to drift (barely) to side of a busy highway and exit the vehicle to get to safety. The dealer review of fault codes include: High-voltage system: No voltage established; No communication possible with: Accumulator-management electronics; SME: Software action required; Function: Acceleration not possible; Function:…

Look up ODI 11757606 at NHTSA ↗

Unknown Or Other
145.2%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

Look up ODI 10432952 at NHTSA ↗

1812.1%
ODI 10721556 · 17,700 mi

AFTER A CONCERT, I DROVE MY X5 OUT OFF A PARKING LOT WITH MY WIFE. I COULD FEEL A LITTLE BIT ABOUT SOMETHING UNCOMMON ON THE DRIVER SIDE DOOR, BUT DID NOT PAY MUCH ATTENTION BECAUSE THERE IS NO SIGN ON INDICATOR BOARD SHOWING THE DOORS DID NOT CLOSED. AT A TRAFFIC LIGHT, I TURNED TO RIGHT, AND DIVER DOOR OPENED SUDDENLY. I HAVE TO SLOW DOWN, AND TRIED TO CLOSE THE DOOR WHILE DRIVING, BUT THE DOOR COULD NOT BE CLOSED. THE DOOR LOCK DID NOT WORK. I PARKED THE CAR AT A SHOPPING CENTER PARKING LOT, AND REALIZED THAT I COULD NOT OPEN OR CLOSE THE…

Look up ODI 10721556 at NHTSA ↗

88.2%
ODI 10726505 · 8,800 mi

AS I WAS DRIVING ON THE HIGHWAY AT 70 MPH, MY LOCKED PASSENGER SIDE DOOR CAME UNLATCHED. I HEARD THE WIND FROM THE OUTSIDE AND THE ALERT CAME ON, THAT'S HOW I KNEW IT CAME OPEN. I HAD ALREADY BEEN DRIVING FOR AN HOUR, SO I KNOW IT HAD BEEN CLOSED. THREE DAYS LATER, MY LOCKED REAR PASSENGER DOOR DID THE SAME THING. I HAD BEEN DRIVING FOR TEN MINUTES THAT TIME AND I WAS GOING 30 MPH. BOTH TIMES, THE DOOR LOCK REMAINED IN THE DOWN POSITION. THIS GREATLY CONCERNS ME AS A SAFETY ISSUE. UPDATED 09/14/15*LJ UPDATED 10/26/2017*CN

Look up ODI 10726505 at NHTSA ↗

1912.5%
ODI 10723801 · 2,200 mi

MY HUSBAND WAS TRAVELING ON THE HIGHWAY AT NIGHT. HE STATED THAT THE CAR IN FROM OF HIS WAS STOPPED IN THE MIDDLE OF THE HIGHWAY. HE WAS UNABLE TO STOP IN TIME TO AVOID REAR ENDING THE OTHER VEHICLE. WE HAVE A NEW BMW X5 SUV AND HE HIT A LEXUS SUV- BOTH SUBSTANTIAL VEHICLES. BOTH CARS WERE NOT DRIVABLE FOLLOWING THE ACCIDENT. THERE IS MAJOR FRONT END DAMAGE- POSSIBLE THE CAR IS TOTALED. I'M NOT SURE YET. THE AIR BAGS DID NOT DEPLOY. THE IMPACT FRACTURED HIS STERNUM. HE DEVELOPED PNEUMONIA 2 DAYS LATER BECAUSE OF THE PAIN IN BREATHING- T…

Look up ODI 10723801 at NHTSA ↗

1418.9%
ODI 10934867

THE ATTORN. GEN OF FL SUGGESTED I REACH OUT TO YOU TO EXPRESS A CONCERN I HAVE FOR OUR X5 EDRIVE. WE BOUGHT THIS VEHICLE AT REEVES BMW IN TAMPA. SINCE WE HAVE HAD THE VEHICLE, IT HAS BEEN A MAJOR ISSUE AND NOW THAT WE HAVE A NEWBORN, IT HAS BECOME A SAFETY CONCERN OF OURS THAT THE CAR AUTOMATICALLY SHUTS OFF WHEN THE DRIVER'S DOOR OPENS. NOT ONLY CAN WE NOT PRE-CONDITION THE CAR WHEN WE ARE TRYING TO PUT HIM IN THE CAR SEAT, BUT ANYTIME WE GET OUT TO GRAB SOMETHING, IT LEAVES HIM WITH NO A/C AND IN WINTER THE HEAT WILL SHUT DOWN. …

Look up ODI 10934867 at NHTSA ↗

79.5%
ODI 11043164 · 385 mi

WHILE DRIVING ON HIGHWAY TRAVELING AT 55 MPH THE VEHICLE LOST POWER STEERING AND BRAKES WITHOUT WARNING. THE DASHBOARD IT UP SIMULTANEOUSLY WITH THE BRAKE AND STEERING PROBLEM. HAVINING NOWHERE TO PULL OVER SAFELY; I SLOWED DOWN AND CONTINUED ON TO A SAFE LOCATION. ININTIALLY, I COULD NOT TURN IGNITION OFF. THE VEHICLE IS BRAND NEW, HAVING ONLY 385 MILES ON ODOMETER. VEHICLE CONTINUED TO LOOSE ALL POWER, AND BY THE TIME THE TOW TRUCK ARRIVED VEHICLE REAR DOOR WOULD NOT OPEN AND COULD NOT GET CAR INTO NEUTRAL. I WAS TERRIFIED WHILE THIS WAS HA…

Look up ODI 11043164 at NHTSA ↗

1115.3%
ODI 11139130 · 4,930 mi

THE PASSENGER BLIND SIDE DETECTION WILL NOT PICK UP VEHICLES ONLY 20% OF THE TIME.

Look up ODI 11139130 at NHTSA ↗

2814.8%
ODI 11183752 · 45 mi

THE DRIVERS ASSIST SYSTEM DISABLES ITSELF FREQUENTLY IN COLDER AND SNOWY WEATHER. THIS REMOVES A NUMBER OF SAFETY SYSTEMS FROM THE VEHICLE.

Look up ODI 11183752 at NHTSA ↗

1513.4%
ODI 11329328 · 170 mi

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR

Look up ODI 11329328 at NHTSA ↗

1816.7%
ODI 11414335 · 7,500 mi

DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.

Look up ODI 11414335 at NHTSA ↗

1724.6%
ODI 11495003

I put my car in reverse this evening and the screen kept clicking and unclick the back up assistance button. The steering wheel was moving on its own. I was not controlling it. The brakes were hard and I could not press down more than 1/5-1/4 of the way. The car was not in my control. After an hour on the phone with support and reporting the issues they advised they would tow it. I was able to put the car in reverse push a button off that was selecting without being pressed manually near the driving shifter to get the car to drive normally. A…

Look up ODI 11495003 at NHTSA ↗

824.2%
ODI 11509869

My X5 was accelerating on its own. I was able to control the speed with the brakes but once I took my foot off the brake the vehicle would accelerate again. It went as fast as 50 MPH. I did shut off the vehicle at a stop light to disengage any possible system. The car continued to accelerate once I let off the brake. Once home, my garage smelled horribly of burnt rubber from riding the brake pads. No system dash board notifications appeared. BMW dealership took the vehicle for inspection and couldn’t find an issue. National BMW then sent an …

Look up ODI 11509869 at NHTSA ↗

96.2%
ODI 11531876

BMW of North America is hiding problems with brand new vehicles. Their German website returns at least 2 recall codes for my car and the US website states there are none, yet my car has been in the service department just days after taking delivery until now which is a month later with no repair or solution in sight.. German Website: https://www.bmw.at/de/footer/quick-link/technische-aktionen.html USA Website: https://my.bmwusa.com/safety-and-emission-recalls

Look up ODI 11531876 at NHTSA ↗

58.2%
ODI 11634117

Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.

Look up ODI 11634117 at NHTSA ↗

313.0%
ODI 11749198

This vehicle has now experienced the same severe, life-threatening defect on four separate occasions. While driving at approximately 45–50 mph, the vehicle unexpectedly loses power and rapidly decelerates. A red warning message first appears stating "Inability to Drive," followed within a few seconds by "Emergency Shutdown." The vehicle then initiates an uncommanded emergency stop on public roads and highways without any input from me. On two separate occasions, vehicles traveling behind me had to brake suddenly or swerve around my vehicle to…

Look up ODI 11749198 at NHTSA ↗

Service Brakes
41.5%
ODI 11024411

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE ENGINE MALFUNCTIONED AND REQUIRED A SOFTWARE UPDATE. THE VEHICLE'S AIR SPRINGS NEEDED TO BE REPLACED. THE COOLANT TANK CRACKED CAUSING COOLANT TO LEAK FROM THE VEHICLE. THE OIL GASKET WAS LEAKING AND NEEDED TO REPLACED. *JS

Look up ODI 11024411 at NHTSA ↗

64.0%
ODI 10566288 · 5,500 mi

TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, THE VEHICLE WOULD INDEPENDENTLY VEER TO THE RIGHT OR LEFT BEFORE COMPLETELY STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BRAKES, ROTORS AND BOLTS WERE REPLACED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THERE WERE NO FURTHER REPAIRS THEY COULD PERFORM TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,500. THE…

Look up ODI 10566288 at NHTSA ↗

44.1%
ODI 10638777 · 15,000 mi

I WAS ON A TRAVELING ON MY VEHICLE AND AS I GOT IN AND OUT OF THE VEHICLE EARLIER THAT DAY IT BEGAN TO MOVE FORWARD BECAUSE THE GLUE THAT MAKES IT STICKY STICK TO THE CARPET FELL OFF A COUPLE OF WEEKS AGO. AS I WAS TRAVELING I TRIED TO BRAKE AND THE FLOOR MAT GOT CAUGHT UP BEHIND THE BRAKE AND THE FRONT OF THE GAS PEDAL. I HAD TO LOOK DOWN AND REACH TO PULL THE FLOOR MAT BACK TO WHERE IT IS SUPPOSED TO BE. I ALMOST HIT THE VEHICLE IN FRONT OF ME! *TR

Look up ODI 10638777 at NHTSA ↗

21.3%
ODI 10920143 · 8,000 mi

BMW X5M50D WHEN IT IS RAINING (HIGHWAY SPEED) AND I USE THE BRAKES THE CAR IS TURNING LEFT. HORRIBLE FEELING, I ALMOST HAD A CRASH TWICE WITH MY FAMILY BECAUSE YOU LOSE STEERING CONTROL WHEN YOU WANT TO KEEP IT STRAIGHT ...NORMAL CONDITIONS THE CAR IS BRAKING PERFECTLY...BMW DEALER ASSEMBLED SOME BRAKE DRYING SYSTEM BUT IT IS THE SAME. I AM AFRAID MORE CARS ARE AFFECTED. THE SITUATION IS MORE DANGEROUS THE STRONGEST YOU BRAKE AND ALSO DEPENDS ON THE RAIN DENSITY.

Look up ODI 10920143 at NHTSA ↗

22.7%
ODI 10966356 · 24,814 mi

I STOPPED AT THE ENTRANCE OF AN APARTMENT COMPLEX AND WAS WAITING FOR THE SECURITY GATE TO OPEN. ONCE I CAME TO A COMPLETE STOP THE AUTO START STOP FUNCTION TURNED THE ENGINE OFF. WHILE STOPPED, WITH MY FOOT STILL ON THE BRAKE, SUDDENLY AND UNEXPECTEDLY, THE ENGINE STARTED AND THE VEHICLE TOOK OFF STRIKING THE SECURITY GATE AS IT WAS OPENING. THE BRAKES DID NOT WORK. NO AIRBAG DEPLOYED EITHER.

Look up ODI 10966356 at NHTSA ↗

68.1%
ODI 11010463 · 1,200 mi

WHILE BACKING INTO A PARKING SPACE, AT A VERY SLOW SPEED, THE BRAKES FAILED AND THE CAR HIT THE BUILDING BEHIND THE PARKING SPOT. NEXT DAY, WHILE PARKING AT A CONVENIENCE STORE, ALSO AT A VERY SLOW SPEED, THE BRAKES FAILED AGAIN AND HIT A POST. BOTH TIMES THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE FIRST TIME, I THOUGHT I HAD MADE A MISTAKE, BUT AFTER THE SECOND INCIDENT I REALIZED THE BRAKES FAILED. ON THE WAY HOME, I FOUND THAT I COULD DUPLICATE THE PROBLEM AT WILL WHILE AT A VERY SLOW SPEED (SIMULATED PARKING SITUATION). I CONTACTED …

Look up ODI 11010463 at NHTSA ↗

34.2%
ODI 11131783 · 1,400 mi

THIS BRAND NEW CAR I BOUGHT HAS THE OPTIONS OF "ADVANCED SAFETY SYSTEM" WHICH WAS SUPPOSED TO PREVENT A COLLISION. I WAS DRIVING ON ADAPTIVE CRUISE CONTROL, 4 CAR DISTANCE ON HIGHWAY. AS I WAS DRIVING CLOSE TO THE EXIT WHERE I NEEDED TO TAKE, ADAPTIVE CRUISE CONTROL DID NOT SEEM TO BE WORKING SINCE I NOTICED THAT THE CAR WAS NOT SLOWING DOWN AS I WAS APPROACHING THE CAR IN FRONT OF ME. I PRESSED ON THE BRAKE TO SLOW DOWN MY VEHICLE, BUT THE VEHICLE DID NOT RESPOND TO MY BRAKING. I PRESSED DOWN BRAKE AS HARD AS POSSIBLE TO STOP THE VEHICLE, B…

Look up ODI 11131783 at NHTSA ↗

126.3%
ODI 11183769 · 1,000 mi

#1: STEERING WHEEL JERKS FROM SIDE TO SIDE ALMOST LIKE A TWITCH IN VERY COLD WEATHER ON A COLD START. ALMOST FEELS LIKE DRIVING ON ICE. TAKEN TO DEALER TWICE AND THEY SAID "BMW IS AWARE OF THIS ISSUE AND NOT SURE ON ETA FOR FIX". UNACCEPTABLE AND UNSAFE IN COLD CLIMATES. #2: AUTOMATIC EMERGENCY BRAKING DOESN'T WORK. I'VE HAD MULTIPLE INSTANCES WHEN THE CAR DID NOT RESPOND TO EMERGENCY SITUATIONS. BOTH ON CITY STREETS AND HIGHWAY DRIVING

Look up ODI 11183769 at NHTSA ↗

54.5%
ODI 11418267

Automatic braking system. Traveling about 50 MPH the automatic brake activated, there was nothing even close to my vehicle, my passenger's head was jerked forward. I had the vehicle in for computer problems about two weeks ago, concerning the radio and dash board displays, not knowing about the automatic braking problem at that time, ( this is the second incident involving the automatic brake, first time I didn't think too much about it since I had just purchased the vehicle I thought maybe a new car bug ). I was told that there was no fix for…

Look up ODI 11418267 at NHTSA ↗

54.6%
ODI 11423701

On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Tho…

Look up ODI 11423701 at NHTSA ↗

68.7%
ODI 11467199 · 1,000 mi

The contact owns a 2022 BMW X5. The contact stated that his foot was caught on the mat and the vehicle accelerated. The contact had to engage the parking brake to stop the vehicle. There were no warning indicator lights illuminated. While the vehicle was idling in the driveway, the vehicle lunged forward, crashed into an unknown vehicle and the vehicle drove into the garage. There was no reported fire but the fire department was on the scene. There were no reported injuries. A police report was filed. The vehicle was towed to an independent m…

Look up ODI 11467199 at NHTSA ↗

39.1%
ODI 11515326

The vehicle rolled away after the driver exited the vehicle with the transmission in Neutral and the parking brake was not applied. This negligent design flaw is because BMW has chosen to not revert the vehicle to Park if the door is opened like other car manufacturers. A simple software update or design change could prevent a potentially fatal incident caused by BMW’s negligence in this matter.

Look up ODI 11515326 at NHTSA ↗

4329.7%
ODI 11577966

The contact owns a 2024 BMW X5. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while accelerating. Additionally, while the transmission was in reverse (R), the brake pedal was depressed, but the vehicle failed to stop immediately. An unknown warning light was illuminated. The contact became aware of NHTSA Campaign Number: [XXX] (Electronic Stability Control, Service Brakes) associated with the VIN from Cars.com. The dealer was made aware of the failure but confirmed that parts were not yet availa…

Look up ODI 11577966 at NHTSA ↗

1219.7%
ODI 11609447

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

Look up ODI 11609447 at NHTSA ↗

28.7%
ODI 11756626

My 2026 BMW X5 xDrive50e experienced a serious freeway safety event involving loss of braking/brake power, loss of vehicle power/functionality, and multiple vehicle warnings/errors. The incident occurred while I was driving on the freeway and substantially affected my ability to safely operate the vehicle. BMW Emergency Services subsequently towed the vehicle to Irvine BMW on 07/09/2026. Irvine BMW later attributed the event to Emergency Stop Assist (ESA) and the Driver Monitoring System (DMS), rather than identifying a mechanical brake failur…

Look up ODI 11756626 at NHTSA ↗

Engine And Engine Cooling
93.3%
ODI 10432952 · 8,200 mi

I LEASED MY 2012 BMW X5 35I IN MAY 2011. I WAS DRIVING ON THE INTERSTATE WITH 2 TODDLERS AT AROUND 65 MPH, WHEN THE CAR SUDDENLY LOST POWER AND THE MESSAGE DISPLAYED "ENGINE MALFUNCTION, REDUCED POWER". I PULLED OVER ON THE SHOULDER, AND TRIED TO RE-START THE CAR, BUT IT WON'T START. WHEN IT DID START AFTER MULTIPLE ATTEMPTS, THE CAR SHOOK VIGOROUSLY AND THEN TURNED OFF. I INITIATED THE SOS CALL VIA THE BMW ASSIST FEATURE IN THE CAR. FOR SOME REASON, THE CALL FAILED MULTIPLE TIMES, AND THE DATA COULD NOT BE TRANSFERRED. WHEN THE CALL DID GO THR…

Look up ODI 10432952 at NHTSA ↗

42.7%
ODI 10594083 · 1,624 mi

THIS PAST WINTER I TOOK MY BMW IN TWICE (MAR 28, 2014 AND APR 22, 2014) BECAUSE A CLICKING NOISE I HEAR WHEN DRIVING AND IT WAS ASSUMED THAT THE NOISE WAS RELATED TO LOW TEMP OUTSIDE. ON MAY 23, 2014 I NOTICE THE CLICKING NOISE AGAIN. I CURRENTLY HAVE 2548 MILES ON MY CAR. THE ANCHORAGE BMW COULD NOT FIGURE OUT WHAT WAS CAUSING THE NOISE. THEY WERE UNABLE TO REPRODUCE THE NOISE. WHEN HAPPEN AGAIN IN APRIL I RECORDED THE NOISE ON MY CELL PHONE AND WAS TOLD THAT DEALER'S SERVICE DEPT WOULD STILL NEED TO REPRODUCE THE NOISE. I CALLED THE SERVICE D…

Look up ODI 10594083 at NHTSA ↗

55.1%
ODI 11486946 · 130,000 mi

The contact owns a 2014 BMW X5. The contact stated while driving at 30-50 MPH, the accelerator pedal was depressed but the vehicle hesitated to respond. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle failed to start. The contact was able to restart the vehicle after several attempts. The contact also stated that he smelled a strong oil, diesel and coolant odor inside the vehicle while driving. The contact stated that the failures reoccurred while drivi…

Look up ODI 11486946 at NHTSA ↗

63.9%
ODI 11451037 · 37,000 mi

The contact owns a 2015 BMW X5. The contact initially received a recall notice for NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact then stated that the DEF (Diesel Exhaust Fluid) warning light illuminated on the instrument panel. The contact took the vehicle to the dealer and was informed that the engine control module was defective. The contact linked the defective engine to the recall. Once the parts for the recall remedy became available, it was determined …

Look up ODI 11451037 at NHTSA ↗

68.1%
ODI 11621918

The contact owns a 2016 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11621918 at NHTSA ↗

45.4%
ODI 11609769 · 55,000 mi

The contact owns a 2017 BMW X5. The contact stated while driving the vehicle, the vehicle suddenly decelerated and failed to exceed 35 MPH. During the failure, a message that the engine had overheated was displayed. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the water pump had failed and needed to be replaced. The water pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included i…

Look up ODI 11609769 at NHTSA ↗

79.7%
ODI 11627506 · 74,000 mi

The contact owns a 2018 BMW X5. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the thermostat was stuck opened, causing the check engine warning light to illuminate and the transmission oil coolant heat exchanger to be damaged by the thermostat failure. The contact was advised that the thermostat and coolant pump needed to be replaced. The vehicle was not repaired. T…

Look up ODI 11627506 at NHTSA ↗

126.3%
ODI 11607354 · 41,000 mi

The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the vehicle suddenly shut off and failed to restart. During the failure, the message "System Overheated" was displayed. The vehicle was towed to the local dealer who replaced the battery, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the starter motor was faulty and needed to be replaced. The starter motor was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. T…

Look up ODI 11607354 at NHTSA ↗

1513.4%
ODI 11556127 · 45,000 mi

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

Look up ODI 11556127 at NHTSA ↗

76.5%
ODI 11634565 · 80,000 mi

The contact owns a 2021 BMW X5. The contact stated that the vehicle was taken to a local dealer for an oil change and the contact was informed that there was coolant leaking from the water pump and that the water pump needed to be replaced to prevent further damage to the internal components of the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

Look up ODI 11634565 at NHTSA ↗

34.3%
ODI 11611238 · 70,381 mi

The contact owns a 2022 BMW X5. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 70,381.

Look up ODI 11611238 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System34,000–73,071 mi54,000 mi16
ODI 11324581 · 4,000 mi

NAVIGATION DISPLAY AND RIGHT SIDE OF INSTRUMENT PANEL GO BLANK INTERMITTENTLY AND THEN RESET AND COME BACK ON AFTER ABOUT 10 SECONDS. DISPLAY GOES OFF DURING PERIODS OF DRIVING AND OR STATIONARY WITH VEHICLE ENGINE RUNNING. OCCURS DURING TIMES AT HIGHWAY SPEEDS AND CITY DRIVING. *TR

Look up ODI 11324581 at NHTSA ↗

ODI 11349724 · 4,000 mi

MY SAMSUNG GALAXY S9 PHONE SEEMS INCOMPATIBLE WITH MY X5. ABOUT EVERY 30 MINUTES THE NAV DISPLAY AND HALF THE INSTRUMENT PANEL BLACK OUT FOR ABOUT 10 SECONDS THEN RESTARTS. THIS OCCURS ON THE HIGHWAY AND IN THE CITY.

Look up ODI 11349724 at NHTSA ↗

ODI 11506199 · 40,800 mi

The contact owns a 2020 BMW X5. The contact stated that the PUSH to START button was inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the control sensor for the start button to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,800.

Look up ODI 11506199 at NHTSA ↗

EngineToo few reports for a range62,836 mi2 (sparse)
ODI 11591554 · 61,000 mi

The contact owns a 2020 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active grill shutter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 61,000.

Look up ODI 11591554 at NHTSA ↗

ODI 11618878 · 64,671 mi

The contact owns a 2020 BMW X5. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the starter had failed and caused the battery to fail. The contact was informed that the starter and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,671.

Look up ODI 11618878 at NHTSA ↗

Power TrainToo few reports for a range70,000 mi1 (sparse)
ODI 11728100 · 70,000 mi

The contact owns a 2020 BMW X5. The contact stated that the vehicle was taken to a dealer for routine maintenance and it was discovered that there was a coolant leak and that there was a failure with the front differential failure, and that the A/C unit was leaking. The leaking valve was replaced but the differential was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The failure mileage was 70,000.

Look up ODI 11728100 at NHTSA ↗

Engine And Engine Cooling39,500–66,750 mi48,000 mi11
ODI 11556127 · 45,000 mi

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

Look up ODI 11556127 at NHTSA ↗

ODI 11626137 · 60,500 mi

The contact owns a 2020 BMW X5. The contact stated while attempting to start the vehicle, the vehicle failed to respond. The contact was able to start the vehicle after the sixth attempt. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The engine was not replaced; however, the battery was replaced. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall.…

Look up ODI 11626137 at NHTSA ↗

ODI 11628527 · 44,000 mi

The contact owns a 2020 BMW X5. The contact stated that while starting the vehicle there was a grinding sound coming from the engine compartment. While driving approximately 45 MPH, the message that the engine was overheating was displayed on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle and waited for the engine to cool down. The vehicle failed to restart after the engine cooled down. The vehicle was towed to the dealer who diagnosed that the starter had failed and needed to be replaced. The d…

Look up ODI 11628527 at NHTSA ↗

Unknown Or OtherToo few reports for a range170 mi1 (sparse)
ODI 11329328 · 170 mi

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR

Look up ODI 11329328 at NHTSA ↗

Air BagsToo few reports for a range52,414 mi2 (sparse)
ODI 11629873 · 39,500 mi

The contact owns a 2020 BMW X5. The contact stated that the message "Driver Restraint System Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the driver’s side knee air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 39,500.

Look up ODI 11629873 at NHTSA ↗

ODI 11648949 · 65,327 mi

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and se…

Look up ODI 11648949 at NHTSA ↗

Exterior LightingToo few reports for a range8,100 mi2 (sparse)
ODI 11321779 · 3,200 mi

MY VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENTS AS A FUNCTION OF THIS DESIGN FLAW. THE FOLLOWING OCCURS WHEN VEHICLE IS IN MOTION OR STATIONARY: DURING DAYTIME DRIVING, WHEN HEADLIGHTS ARE NOT TURNED ON, THE DIGITAL INSTRUMENT PANEL AND DIGITAL CONTROL PANEL DIM UNDESIRABLY, MAKING THEM DIFFICULT TO READ AND CREATING UNSAFE DRIVING CONDITIONS. THIS IS UNDESIRABLE BEHAVIOR IS MOST PREVALENT ON CLOUDY DAYS AND AT SUNRISE AND SUNSET. THE DIMMING NEEDS TO BE INACTIVE IF HEADLIGHTS ARE OFF. IF HEADLIGHTS ARE ON, IT NEEDS TO BE INACTIVE IF BRI…

Look up ODI 11321779 at NHTSA ↗

ODI 11366895 · 13,000 mi

THE AUTO-DIMMING FEATURE OF THE DIGITAL INSTRUMENT PANEL ON 2020 BMW X5 MODELS IS POORLY IMPLEMENTED, AND UNDER VARIABLE LIGHTING CONDITIONS (CLOUDY, SNOWY, SUNRISE, SUNSET), IT DIMS AT INAPPROPRIATE TIMES, SUCH AS WHEN DRIVING TOWARD THE SUN AT SUNRISE OR SUNSET. THIS MAKES THE DISPLAY EXTREMELY DIFFICULT TO READ AND UNSAFE. THE AUTO-DIMMING FEATURE FOR THE INSTRUMENT PANEL IS ONLY APPROPRIATE UNDER NIGHT-DRIVING CONDITIONS.

Look up ODI 11366895 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V644000 · 2025-09-2511 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-112None
ODI 11624493

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety locat…

Look up ODI 11624493 at NHTSA ↗

ODI 11626137 · 60,500 mi

The contact owns a 2020 BMW X5. The contact stated while attempting to start the vehicle, the vehicle failed to respond. The contact was able to start the vehicle after the sixth attempt. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The engine was not replaced; however, the battery was replaced. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall.…

Look up ODI 11626137 at NHTSA ↗

2024-125None
ODI 11628527 · 44,000 mi

The contact owns a 2020 BMW X5. The contact stated that while starting the vehicle there was a grinding sound coming from the engine compartment. While driving approximately 45 MPH, the message that the engine was overheating was displayed on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle and waited for the engine to cool down. The vehicle failed to restart after the engine cooled down. The vehicle was towed to the dealer who diagnosed that the starter had failed and needed to be replaced. The d…

Look up ODI 11628527 at NHTSA ↗

ODI 11629757

Vehicle Purchase from BMW of Devon Dear BMW Customer Relations Team, I am writing to express my deep disappointment and frustration regarding my recent experience with a Certified Pre-Owned (CPO) vehicle purchased from BMW of Devon. As a loyal BMW customer, I expected a higher standard of quality and service than what I have experienced. I purchased a 2020 BMW X5 (VIN: [XXX] in October 2023 with the confidence that it had undergone a rigorous inspection process, as advertised under your CPO program. However, after driving the vehicle fo…

Look up ODI 11629757 at NHTSA ↗

ODI 11629873 · 39,500 mi

The contact owns a 2020 BMW X5. The contact stated that the message "Driver Restraint System Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the driver’s side knee air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 39,500.

Look up ODI 11629873 at NHTSA ↗

2025-012None
ODI 11635188

Shark fin antenna - Telematic control module malfunctioning. Seems to have a leak issue causing modules inside/under antenna to get wet from rain or car washes. This is causing an error message "SOS emergency call system malfunctioning", you will not be able to make calls under an emergency. Other issues include GPS, remote start, lane assist, adaptive cruise control etc... not working properly and potentially causing an accident on the road.

Look up ODI 11635188 at NHTSA ↗

ODI 11639109

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The message "System Overheating - Restarting Engine Possible After Cooling" was displayed. The contact called AAA, who attempted to start the vehicle and shift to neutral(N), but the vehicle failed to respond as needed. The vehicle was towed to the residence with a special tow truck. The vehicle was able to be jumpstarted by AAA the following day. The vehicle was then driven to the dealer, where it was parked and turned off. The contact stated that the failure …

Look up ODI 11639109 at NHTSA ↗

2025-026None
ODI 11641479

The car caught on fire spontaneously when it was parked and locked. The fire started approximately 5 minutes after it was driven for 20 minutes. The fire started under the hood. There was light smoke to begin with which got worse after around 13 minutes and then flames started spewing out at the opening between the hood and the windshield. The car was fully engulfed in flames 5 minutes later with flames going as high as 2 floors. It was finally extinguished by the fire department. The car is currently with my insurance company in their tow yar…

Look up ODI 11641479 at NHTSA ↗

ODI 11643532

On February 14, 2025, my 2020 BMW X5 unexpectedly failed to restart after engaging the Auto Start/Stop function while waiting at a traffic light. Despite multiple attempts, the vehicle would not turn back on, leaving me stranded in active traffic and creating a significant safety hazard. This failure occurred only three months after BMW applied a recall fix (software update) to address a known issue with the starter system. BMW initially issued a nationwide recall in July 2024 related to the starter function, with official letters sent to owne…

Look up ODI 11643532 at NHTSA ↗

ODI 11643536

The contact owns a 2020 BMW X5. The contact stated while at a stop light, the gear shifter independently shifted into neutral. The contact stated after several attempts, the gear shifter was shifted into park. The contact stated that the gear shifter had seized in park(P). The vehicle was towed to the dealer where it was diagnosed with internal starter motor shortage. The contact was informed that the starter motor needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 24V576000 (Electrical Syst…

Look up ODI 11643536 at NHTSA ↗

2025-034None
ODI 11646803 · 60,000 mi

The contact owns a 2020 BMW X5. The contact stated that on several occasions the vehicle failed to immediately start. Additionally, while the vehicle was idling the vehicle shut off and had to be restarted. The vehicle was taken to an independent mechanic who diagnosed that the starter was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were informed of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V576000 (EL…

Look up ODI 11646803 at NHTSA ↗

ODI 11648268 · 31,000 mi

The contact owns a 2020 BMW X5. The contact stated while driving at approximately 45 MPH, the vehicle stalled. The contact stated that START/STOP warning light was illuminated. The contact attempted to restart the vehicle but was unable. The contact had the vehicle towed to a dealer who diagnosed that the starter motor had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engin…

Look up ODI 11648268 at NHTSA ↗

ODI 11648949 · 65,327 mi

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and se…

Look up ODI 11648949 at NHTSA ↗

2025-041None
ODI 11652589 · 35,000 mi

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA …

Look up ODI 11652589 at NHTSA ↗

2025-054None
ODI 11662777 · 73,000 mi

The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer w…

Look up ODI 11662777 at NHTSA ↗

ODI 11663370 · 80,000 mi

The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a c…

Look up ODI 11663370 at NHTSA ↗

ODI 11663666

Headlights continually fog up and puddle water in them. It takes a major effort to dry them out. Dealer says they are vented and that they will clear themselves but don't. This is a continual problem and poses a safety issue because of headlight failure.

Look up ODI 11663666 at NHTSA ↗

2025-063None
ODI 11666151

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Look up ODI 11666151 at NHTSA ↗

ODI 11667694 · 30,000 mi

The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The c…

Look up ODI 11667694 at NHTSA ↗

ODI 11667994

Fuel pump failure. Resulted in car losing speed and power and car coming to a halt. Car went into park. Had to be towed from the road but the car had to be dragged onto the flatbed due to no parking selector release accessible from the side of the road. Resulting in total destruction of the front differential resulting in $10000 repair bill.

Look up ODI 11667994 at NHTSA ↗

2025-071None
ODI 11674148

I purchased a used and well serviced, one owner, BMW 2020 X5 on [XXX] from Acura of West Chester, PA. After driving the vehicle for a week the car began jerking and shuttering forward. I live in Philadelphia where space is limited and pedestrians, children included walk close to cars at stop lights and stop signs. I almost had an accident while just parking the car due of the shuttering and additionally the car unexpectedly jerked towards a pedestrian when I was stopped at a stop sign. I researched and discovered that this is a known issue …

Look up ODI 11674148 at NHTSA ↗

2025-082None
ODI 11680730

Suspension "clunking noise" when going slowly over bumps. Oct. 14, 2024 32,688 miles. BMW dealer replaced left front Tension Strut due to Balljoint failure/defect @ owner expense. Tire wear indicated excessive "play" in joint for some time. I had complained to BMW dealer since the car was new that it did not track straight. Car was previously aligned several times by BMW dealer but defective ball joint was not identified until i brought "clunking" noise to their attention. Balljoint failure can result in loss of control resulting in a CRASH.…

Look up ODI 11680730 at NHTSA ↗

ODI 11683864

Car would randomly not start and went dead at red stop lights on occasion. Had to have the car towed to BMW dealership where they diagnosed it as a bad starter. Car only has 35,000 miles and this appears to be a know problem by BMW and BMW owners.

Look up ODI 11683864 at NHTSA ↗

2025-09225V644000
ODI 11687403

My 2020 BMW X5 experienced starter failure after completing recall campaign 24V-576 for starter electrical overload risk. The vehicle was subject to this recall which acknowledged a defect causing electrical overload to the starter system. I completed the required software update in late 2024, approximately 4 years after the vehicle was manufactured and exposed to the acknowledged defect. Following the recall repair, the starter system failed on three separate occasions over a six-week period. The most recent failure occurred while traveling w…

Look up ODI 11687403 at NHTSA ↗

ODI 11689437 · 48,000 mi

The contact owns a 2020 BMW X5. The contact stated that while stopped at a red traffic light, the vehicle lost power. The contact attempted to restart the vehicle; however, the vehicle failed to respond as intended. A dealer was contacted. The vehicle was towed to dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The vehicle was previously repaired; however, the fail…

Look up ODI 11689437 at NHTSA ↗

2025-100None

No examples available for this selection.

2025-112None
ODI 11697155 · 73,285 mi

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to immediately start. There was a timer displayed notifying the contact when to restart the vehicle; however, the vehicle failed to start. The contact's husband inspected the vehicl…

Look up ODI 11697155 at NHTSA ↗

ODI 11698206

Transfer case issue which is well known across different BMW vehicles. While driving, reversing , slow parking maneuvers there is a very evident jerking sensation coming from the drivetrain. As if gears within the transfer case are slipping. Potentially dangerous while driving because the transfer case distributes power to the rear axle Issue has been confirmed by a BMW mechanic No warning lights

Look up ODI 11698206 at NHTSA ↗

2025-127None
ODI 11703069 · 75,000 mi

The contact owns a 2020 BMW X5. The contact stated that while stopped at a traffic light, after the light changed, the accelerator pedal was depressed and the vehicle stalled. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the starter had failed. The mechanic advised the contact that the VIN was included in NHTSA Campaign Number: 25V644000 (Electrical System). The contact was advised to have the vehicle tow…

Look up ODI 11703069 at NHTSA ↗

ODI 11704232 · 81,000 mi

The contact owns a 2020 BMW X5. The contact stated while driving approximately 25 MPH, the message "Low Oil Pressure - Stop Vehicle Immediately" was displayed, and the oil warning light was illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that the oil pump was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000.

Look up ODI 11704232 at NHTSA ↗

ODI 11704622

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

Look up ODI 11704622 at NHTSA ↗

2026-011None
ODI 11708879

The safety risk arises from inaccurate federal recall records maintained by BMW of North America. My vehicle had a safety recall for starter replacement (Recall 25V-644). This recall repair was already completed by an authorized BMW dealer, and the starter was replaced under warranty. However, BMW continues to list the recall as OPEN with “Remedy Not Available.” This creates a safety risk because inaccurate recall records may lead to improper vehicle safety status, incorrect regulatory reporting, and potential refusal of assistance if a start…

Look up ODI 11708879 at NHTSA ↗

2026-0211None
ODI 11715337

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign: 25V644000 (Electrical System); however, the part to do the recall repair not available. The local dealer was contacted and confirmed that parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue; however, no assistance was provided. The contact had not experienced a failure.

Look up ODI 11715337 at NHTSA ↗

ODI 11715355

My steering was what I felt as an affected problem. I was subsequently stuck while out with my one year old in the cold 10/31/2024. Eventually the car started again but I had what felt like steering issues (i.e. dragging/shuttering) thereafter. I was told that there were no issues aside from the power steering which completely failed and was replaced. Not until 1 year later when I insisted that the issue continued did the dealership give me an idea of what it could be despite them knowing about the SIB the entire time. There were warning lamps …

Look up ODI 11715355 at NHTSA ↗

ODI 11716904

Was driving at normal interstate speed when I received a warning on my dashboard to pull over and turn off engine , - low engine pressure, immediately. Call a tow. I immediately pulled over, turned off my car and contacted a tow. My vehicle was towed to the BMW dealership. I received an update that my oil pump failed. It’s almost $6k to replace and then stated not sure if that’ll truly fix the problem and to change the engine $28k. I began to do research and this is a known problem. Many owners have this problem- BMW is aware and began change th…

Look up ODI 11716904 at NHTSA ↗

2026-036None
ODI 11722345

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to…

Look up ODI 11722345 at NHTSA ↗

ODI 11726815 · 120,000 mi

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start. After several attempts, the vehicle started. The check control master warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage w…

Look up ODI 11726815 at NHTSA ↗

ODI 11726965

Safety Hazard: Oil Pump Failure Leading to Sudden Engine Stall (BMW G05 X5) Description of Defect: The oil pump module in the 2020 BMW X5 (G05) contains internal plastic components that are prone to thermal degradation and premature failure. These plastic parts can crack or disintegrate, causing a sudden loss of oil pressure. Safety Risk: A failure of the oil pump leads to insufficient lubrication of critical engine components, which can result in a sudden and complete engine seizure while the vehicle is in motion. This causes an immediate lo…

Look up ODI 11726965 at NHTSA ↗

2026-041None
ODI 11734724

Plastic oil pump cracking problem is apparently known to BMW, but they haven’t recalled these defective oil pumps leading to engine failure.

Look up ODI 11734724 at NHTSA ↗

2026-052None
ODI 11739184

Front Differential input bearing failure. Sudden jerking that almost causes loss of control. This poses a safety risk. This seems to be a know problem for the 2020 BMW X5 M50i No warning lights and I did not experience hearing any sounds as other have reported.

Look up ODI 11739184 at NHTSA ↗

ODI 11739764

I own a 2019 BMW X5 xDrive40i with the B58 3.0L turbocharged inline-six engine. While driving in Minnesota, the vehicle suddenly displayed an urgent warning stating “oil pressure too low” and instructed me to stop the engine. This occurred while the vehicle was being operated on the road, requiring me to stop driving immediately. The vehicle was later inspected by an authorized BMW dealer. The dealer diagnosed the failure as a defective oil pump and stated that the oil pump must be replaced. The estimated repair cost was approximately $7,500 o…

Look up ODI 11739764 at NHTSA ↗

2026-062None
ODI 11741425

For my 2019 BMW X5 SDRIVE40i, The A/C evaporator core failed and began leaking refrigerant, resulting in complete loss of cold air from the A/C system. The vehicle had approximately 50,000 miles. The repair required full dashboard removal and cost approximately $4,500 including a rental vehicle. This appears to be a widespread issue on 2019–2025 BMW X5/X6/X7 models, suspected to be caused by R-1234yf refrigerant incompatibility with the aluminum evaporator core. The leaking R-1234yf refrigerant is also an environmental concern. R-1234yf is a…

Look up ODI 11741425 at NHTSA ↗

ODI 11743022

The contact owns a 2020 BMW X5. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Look up ODI 11743022 at NHTSA ↗

2026-075None
ODI 11748457

The AC system blowed hot air. There's must be a problem with this model because my friend also have the 2021 BMW X5 and its AC also have problem. We're suffering from this due to Manufacturing defect.

Look up ODI 11748457 at NHTSA ↗

ODI 11749436

Hello, my front differential recently failed on my BMW. based on some research, this appears to be a manufacturing defect that BMW isn't covering affecting many owners of this car.

Look up ODI 11749436 at NHTSA ↗

ODI 11749940

I replaced my starter prior to a recall that was issued. After the recall, I submitted a claim for reimbursement and the check was issued. Bmw of North American has not updated the recall information associated with my vin. I am this unable to list my vehicle on any rental platform as it is showing a status of an open recall for the starter. The repair was done in September, 2025 and I was reimbursed 3 weeks ago.

Look up ODI 11749940 at NHTSA ↗

2026-086None
ODI 11754552

My 2019 BMW X5 (G05) equipped with the B58 Technical Update (B58TU) engine has experienced a failure / is showing early signs of failure of the engine oil pump assembly.Beginning with the B58TU engine, BMW utilized a variable-displacement oil pump that contains a thermoplastic/plastic internal adjusting ring. This plastic component degrades under normal operating temperatures, resulting in a sudden mechanical failure of the pump. This failure leads to a sudden drop in engine oil pressure, vehicle disablement without sufficient warning, or an in…

Look up ODI 11754552 at NHTSA ↗

ODI 11754754

This vehicle has AC problem it’s blowing hot air. It has evaporator leaking. I called multiple shops and they said this problem is very popular for the X5 2019 to 2023 in my car is 2020. Please recall the Evaporator Core problem. It is too dangerous to drive in the car without AC and is too expensive to Have the Evaporator Core replacement.

Look up ODI 11754754 at NHTSA ↗

ODI 11758762

The A/C evaporator coil failed on my 2020 BMX X5 S40i prior to 27,564 miles. It was taken into the local dealer for evaluation at a cost of $811.33 and UV dye was added with refrigerant, which escaped over a 2 week period. The final diagnosis after a further two weeks and at a cost of $301.38, later confirmed that the evaporator coil needed to be replaced. The BMW Dealer quoted $6,686.35 for the replacement. BMW USA refused to comp or co-op the repair. From my research I see that this is a common failure across a large segment of the BMW range…

Look up ODI 11758762 at NHTSA ↗

2026-095None
ODI 11763291

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating engine oil pressure. Failures have been reported in which this internal plastic component fractures, resulting in sudden loss of or instability in engine oil pressure. My own vehicle has experienced this oil pump failure. The failure is particularly …

Look up ODI 11763291 at NHTSA ↗

ODI 11763718

I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure…

Look up ODI 11763718 at NHTSA ↗

ODI 11764210

My 2020 BMW X5 sDrive40i has experienced recurring and serious electrical, shutdown, and drivability problems that have not been resolved despite BMW service and a recall-related repair. The vehicle has unexpectedly restarted after being turned off and has also failed to shut down properly. On September 6, 2026, after being parked at Costco for approximately 40–60 minutes, I returned to find the vehicle off but not secured. The brake lights were on, the windows were down even though I had left them up, and the interior systems were operating. …

Look up ODI 11764210 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 236 reports

2022: 36 complaints · 2023: 19 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202292436
202371219
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20226801
20232904

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEnginePower TrainEngine And Engine CoolingUnknown Or OtherAir BagsService BrakesExterior Lighting
Electrical System—
11
ODI 11456527

Grievance/Complaint for 2020 X5 BMW Firer December 9, 2021 (49 days Owner) I was on my way to work, and I stopped at the local Bank of America drive through. While on my way, I received two (2) malfunction message saying the same thing, “ Scam Likely [phone removed]; (Check Control) Vehicle key missing, Close message; Vehicle key not available or malfunctioning. Drive-ready mode cannot be started. See Driver’s Manual for further information.” (This was the message/malfunction.) I took a picture and call my salesperson, Mr. Preston at BMW of …

Look up ODI 11456527 at NHTSA ↗

ODI 11618878 · 64,671 mi

The contact owns a 2020 BMW X5. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the starter had failed and caused the battery to fail. The contact was informed that the starter and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,671.

Look up ODI 11618878 at NHTSA ↗

ODI 11624493

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety locat…

Look up ODI 11624493 at NHTSA ↗

2
ODI 11683864

Car would randomly not start and went dead at red stop lights on occasion. Had to have the car towed to BMW dealership where they diagnosed it as a bad starter. Car only has 35,000 miles and this appears to be a know problem by BMW and BMW owners.

Look up ODI 11683864 at NHTSA ↗

ODI 11704622

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

Look up ODI 11704622 at NHTSA ↗

12
ODI 11626137 · 60,500 mi

The contact owns a 2020 BMW X5. The contact stated while attempting to start the vehicle, the vehicle failed to respond. The contact was able to start the vehicle after the sixth attempt. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The engine was not replaced; however, the battery was replaced. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall.…

Look up ODI 11626137 at NHTSA ↗

ODI 11628527 · 44,000 mi

The contact owns a 2020 BMW X5. The contact stated that while starting the vehicle there was a grinding sound coming from the engine compartment. While driving approximately 45 MPH, the message that the engine was overheating was displayed on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle and waited for the engine to cool down. The vehicle failed to restart after the engine cooled down. The vehicle was towed to the dealer who diagnosed that the starter had failed and needed to be replaced. The d…

Look up ODI 11628527 at NHTSA ↗

ODI 11639109

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The message "System Overheating - Restarting Engine Possible After Cooling" was displayed. The contact called AAA, who attempted to start the vehicle and shift to neutral(N), but the vehicle failed to respond as needed. The vehicle was towed to the residence with a special tow truck. The vehicle was able to be jumpstarted by AAA the following day. The vehicle was then driven to the dealer, where it was parked and turned off. The contact stated that the failure …

Look up ODI 11639109 at NHTSA ↗

5
ODI 11624493

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety locat…

Look up ODI 11624493 at NHTSA ↗

ODI 11635188

Shark fin antenna - Telematic control module malfunctioning. Seems to have a leak issue causing modules inside/under antenna to get wet from rain or car washes. This is causing an error message "SOS emergency call system malfunctioning", you will not be able to make calls under an emergency. Other issues include GPS, remote start, lane assist, adaptive cruise control etc... not working properly and potentially causing an accident on the road.

Look up ODI 11635188 at NHTSA ↗

ODI 11663702

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to …

Look up ODI 11663702 at NHTSA ↗

000
Engine
11
ODI 11456527

Grievance/Complaint for 2020 X5 BMW Firer December 9, 2021 (49 days Owner) I was on my way to work, and I stopped at the local Bank of America drive through. While on my way, I received two (2) malfunction message saying the same thing, “ Scam Likely [phone removed]; (Check Control) Vehicle key missing, Close message; Vehicle key not available or malfunctioning. Drive-ready mode cannot be started. See Driver’s Manual for further information.” (This was the message/malfunction.) I took a picture and call my salesperson, Mr. Preston at BMW of …

Look up ODI 11456527 at NHTSA ↗

ODI 11618878 · 64,671 mi

The contact owns a 2020 BMW X5. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the starter had failed and caused the battery to fail. The contact was informed that the starter and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,671.

Look up ODI 11618878 at NHTSA ↗

ODI 11624493

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety locat…

Look up ODI 11624493 at NHTSA ↗

—
4
ODI 11683864

Car would randomly not start and went dead at red stop lights on occasion. Had to have the car towed to BMW dealership where they diagnosed it as a bad starter. Car only has 35,000 miles and this appears to be a know problem by BMW and BMW owners.

Look up ODI 11683864 at NHTSA ↗

ODI 11721083

Please read file attached

Look up ODI 11721083 at NHTSA ↗

ODI 11739764

I own a 2019 BMW X5 xDrive40i with the B58 3.0L turbocharged inline-six engine. While driving in Minnesota, the vehicle suddenly displayed an urgent warning stating “oil pressure too low” and instructed me to stop the engine. This occurred while the vehicle was being operated on the road, requiring me to stop driving immediately. The vehicle was later inspected by an authorized BMW dealer. The dealer diagnosed the failure as a defective oil pump and stated that the oil pump must be replaced. The estimated repair cost was approximately $7,500 o…

Look up ODI 11739764 at NHTSA ↗

0
4
ODI 11624493

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety locat…

Look up ODI 11624493 at NHTSA ↗

ODI 11663702

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to …

Look up ODI 11663702 at NHTSA ↗

ODI 11722345

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to…

Look up ODI 11722345 at NHTSA ↗

000
Power Train
2
ODI 11683864

Car would randomly not start and went dead at red stop lights on occasion. Had to have the car towed to BMW dealership where they diagnosed it as a bad starter. Car only has 35,000 miles and this appears to be a know problem by BMW and BMW owners.

Look up ODI 11683864 at NHTSA ↗

ODI 11704622

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

Look up ODI 11704622 at NHTSA ↗

4
ODI 11683864

Car would randomly not start and went dead at red stop lights on occasion. Had to have the car towed to BMW dealership where they diagnosed it as a bad starter. Car only has 35,000 miles and this appears to be a know problem by BMW and BMW owners.

Look up ODI 11683864 at NHTSA ↗

ODI 11721083

Please read file attached

Look up ODI 11721083 at NHTSA ↗

ODI 11739764

I own a 2019 BMW X5 xDrive40i with the B58 3.0L turbocharged inline-six engine. While driving in Minnesota, the vehicle suddenly displayed an urgent warning stating “oil pressure too low” and instructed me to stop the engine. This occurred while the vehicle was being operated on the road, requiring me to stop driving immediately. The vehicle was later inspected by an authorized BMW dealer. The dealer diagnosed the failure as a defective oil pump and stated that the oil pump must be replaced. The estimated repair cost was approximately $7,500 o…

Look up ODI 11739764 at NHTSA ↗

—0
3
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

ODI 11704622

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

Look up ODI 11704622 at NHTSA ↗

ODI 11751677

It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no warning the car was mass produced and this is a common issue therefore should be recalled

Look up ODI 11751677 at NHTSA ↗

0
2
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

ODI 11629757

Vehicle Purchase from BMW of Devon Dear BMW Customer Relations Team, I am writing to express my deep disappointment and frustration regarding my recent experience with a Certified Pre-Owned (CPO) vehicle purchased from BMW of Devon. As a loyal BMW customer, I expected a higher standard of quality and service than what I have experienced. I purchased a 2020 BMW X5 (VIN: [XXX] in October 2023 with the confidence that it had undergone a rigorous inspection process, as advertised under your CPO program. However, after driving the vehicle fo…

Look up ODI 11629757 at NHTSA ↗

0
Engine And Engine Cooling
12
ODI 11626137 · 60,500 mi

The contact owns a 2020 BMW X5. The contact stated while attempting to start the vehicle, the vehicle failed to respond. The contact was able to start the vehicle after the sixth attempt. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the engine needed to be replaced. The engine was not replaced; however, the battery was replaced. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall.…

Look up ODI 11626137 at NHTSA ↗

ODI 11628527 · 44,000 mi

The contact owns a 2020 BMW X5. The contact stated that while starting the vehicle there was a grinding sound coming from the engine compartment. While driving approximately 45 MPH, the message that the engine was overheating was displayed on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle and waited for the engine to cool down. The vehicle failed to restart after the engine cooled down. The vehicle was towed to the dealer who diagnosed that the starter had failed and needed to be replaced. The d…

Look up ODI 11628527 at NHTSA ↗

ODI 11639109

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The message "System Overheating - Restarting Engine Possible After Cooling" was displayed. The contact called AAA, who attempted to start the vehicle and shift to neutral(N), but the vehicle failed to respond as needed. The vehicle was towed to the residence with a special tow truck. The vehicle was able to be jumpstarted by AAA the following day. The vehicle was then driven to the dealer, where it was parked and turned off. The contact stated that the failure …

Look up ODI 11639109 at NHTSA ↗

00—0000
Unknown Or Other
5
ODI 11624493

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety locat…

Look up ODI 11624493 at NHTSA ↗

ODI 11635188

Shark fin antenna - Telematic control module malfunctioning. Seems to have a leak issue causing modules inside/under antenna to get wet from rain or car washes. This is causing an error message "SOS emergency call system malfunctioning", you will not be able to make calls under an emergency. Other issues include GPS, remote start, lane assist, adaptive cruise control etc... not working properly and potentially causing an accident on the road.

Look up ODI 11635188 at NHTSA ↗

ODI 11663702

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to …

Look up ODI 11663702 at NHTSA ↗

4
ODI 11624493

There is a known recall on this car for engine/starter. It is a hazard and should be repaired. On 10/23 we scheduled and took the car to BMW of NW Arkansas. They refused to complete the recall on the starter without us paying $189.00 for a vehicle diagnostic and I am sure that would have resulted in more fees. A recall should be completed free of charge as it directly relates to a safety issue. Another issue on the vehicle that I am not sure if it is a recall items is the GPS antenna allows water to intrude and thereby the GPS/safety locat…

Look up ODI 11624493 at NHTSA ↗

ODI 11663702

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to …

Look up ODI 11663702 at NHTSA ↗

ODI 11722345

While driving through west Los Angeles, the vehicle suddenly began emitting white smoke from the engine compartment. There were no prior warning lights, messages, or symptoms indicating a problem. The smoke quickly intensified and turned dark. Thick smoke filled the air, and the cockpit, with the smell of toxic fumes. I safely maneuvered to the shoulder and exited the vehicle with my passenger. Flames erupted from the front of the vehicle. We called 911, which dispatched the fire department. The LAFD responded, cutting open the hood in order to…

Look up ODI 11722345 at NHTSA ↗

3
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

ODI 11704622

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

Look up ODI 11704622 at NHTSA ↗

ODI 11751677

It’s a common issue between 2019-2020 where the oil pump which came from factory has plastic impellers which crack/disintegrate causing catastrophic failure to the engine disabling the vehicle the only warning signs before this happens is you cant read oil level and or the car prompts with a warning low oil messages if untreated the car will have catastrophic engine failure with little to no warning the car was mass produced and this is a common issue therefore should be recalled

Look up ODI 11751677 at NHTSA ↗

0—0
1
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

0
Air Bags00000—00
Service Brakes00
2
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

ODI 11629757

Vehicle Purchase from BMW of Devon Dear BMW Customer Relations Team, I am writing to express my deep disappointment and frustration regarding my recent experience with a Certified Pre-Owned (CPO) vehicle purchased from BMW of Devon. As a loyal BMW customer, I expected a higher standard of quality and service than what I have experienced. I purchased a 2020 BMW X5 (VIN: [XXX] in October 2023 with the confidence that it had undergone a rigorous inspection process, as advertised under your CPO program. However, after driving the vehicle fo…

Look up ODI 11629757 at NHTSA ↗

0
1
ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

0—0
Exterior Lighting0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

21 mentions · 18.8% of complaints

Median mileage: 61,000 mi (11 usable records).

ODI 11506199 · 40,800 mi

The contact owns a 2020 BMW X5. The contact stated that the PUSH to START button was inoperable. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the control sensor for the start button to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,800.

Look up ODI 11506199 at NHTSA ↗

ODI 11556127 · 45,000 mi

The contact owns a 2020 BMW X5. The contact stated that upon starting the vehicle, the check engine warning illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the active air flap controller. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

Look up ODI 11556127 at NHTSA ↗

ODI 11571168

cHECK ENGINE LIGHT IS ON AND BASED ON THE CODE THERE IS A PROBLEM WITH THE ACTIVE GRILL SHUTTERS. i DID SOME RESEARCH AND SEEMS THIS IS A COMMON PROBLEM WHERE THE ACTUATOR MOTOR MAY BE THE PROBLEM

Look up ODI 11571168 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 5.4% of complaints

Median mileage: 48,000 mi (3 usable records).

ODI 11633285

Car indicating drivetrain malfunction and BMW has a service bulletin for the described issue which is to replace the transfer case yet the dealer service center has tried to say it was the radiator blinds and it was not, now saying its spark plugs and ignition coils yet there aren’t any fault codes for it. The car has lost power while on the freeway and could be potentially dangerous since it happens while driving. Plenty of other vehicle owners reporting the same issue yet bmw not being held accountable.

Look up ODI 11633285 at NHTSA ↗

ODI 11648268 · 31,000 mi

The contact owns a 2020 BMW X5. The contact stated while driving at approximately 45 MPH, the vehicle stalled. The contact stated that START/STOP warning light was illuminated. The contact attempted to restart the vehicle but was unable. The contact had the vehicle towed to a dealer who diagnosed that the starter motor had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engin…

Look up ODI 11648268 at NHTSA ↗

ODI 11689437 · 48,000 mi

The contact owns a 2020 BMW X5. The contact stated that while stopped at a red traffic light, the vehicle lost power. The contact attempted to restart the vehicle; however, the vehicle failed to respond as intended. A dealer was contacted. The vehicle was towed to dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The vehicle was previously repaired; however, the fail…

Look up ODI 11689437 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

4 mentions · 3.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11663702

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to …

Look up ODI 11663702 at NHTSA ↗

ODI 11687403

My 2020 BMW X5 experienced starter failure after completing recall campaign 24V-576 for starter electrical overload risk. The vehicle was subject to this recall which acknowledged a defect causing electrical overload to the starter system. I completed the required software update in late 2024, approximately 4 years after the vehicle was manufactured and exposed to the acknowledged defect. Following the recall repair, the starter system failed on three separate occasions over a six-week period. The most recent failure occurred while traveling w…

Look up ODI 11687403 at NHTSA ↗

ODI 11704622

I was having intermittent starting issues. After a starter recall was done, things got worse. Idrive will not turn off and car wont start draining battery. Battery was replaced and car still having idrive and start issues. It would not start after being hot. I was told extended warranty is not covered and that the center console was the problem after diagnostic. They want approximately $3000 to repair. The car will not start at all and the idrive will not shut off. They said it will continue until repaired.

Look up ODI 11704622 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

4 mentions · 3.6% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11418267

Automatic braking system. Traveling about 50 MPH the automatic brake activated, there was nothing even close to my vehicle, my passenger's head was jerked forward. I had the vehicle in for computer problems about two weeks ago, concerning the radio and dash board displays, not knowing about the automatic braking problem at that time, ( this is the second incident involving the automatic brake, first time I didn't think too much about it since I had just purchased the vehicle I thought maybe a new car bug ). I was told that there was no fix for…

Look up ODI 11418267 at NHTSA ↗

ODI 11674148

I purchased a used and well serviced, one owner, BMW 2020 X5 on [XXX] from Acura of West Chester, PA. After driving the vehicle for a week the car began jerking and shuttering forward. I live in Philadelphia where space is limited and pedestrians, children included walk close to cars at stop lights and stop signs. I almost had an accident while just parking the car due of the shuttering and additionally the car unexpectedly jerked towards a pedestrian when I was stopped at a stop sign. I researched and discovered that this is a known issue …

Look up ODI 11674148 at NHTSA ↗

ODI 11698206

Transfer case issue which is well known across different BMW vehicles. While driving, reversing , slow parking maneuvers there is a very evident jerking sensation coming from the drivetrain. As if gears within the transfer case are slipping. Potentially dangerous while driving because the transfer case distributes power to the rear axle Issue has been confirmed by a BMW mechanic No warning lights

Look up ODI 11698206 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Brake response concerns

3 mentions · 2.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11492772

WHILE PARKING THE VEHICLE IN A HEAD-ON PARKING SPOT, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING AND HIT A WALL. THE CAR THEN WENT INTO REVERSE AND SPED UP RAPIDLY UNTIL IT HIT A CONCRETE PATIO ON THE OTHER SIDE OF THE PARKING LOT. THE BRAKE PEDAL WAS DEPRESSED WITH SUBSTANTIAL FORCE THE ENTIRE TIME THE VEHICLE WAS MOVING BUT THE VEHICLE WOULD NOT STOP MOVING. THE BRAKES DID NOT ENGAGE. I DO NOT RECALL HOW THE CAR WENT FROM DRIVE TO REVERSE. FORTUNATELY, THERE WERE NO PEOPLE OR CARS IN THE PARKING LOT AT THE TIME OF THE INCIDENT. THE AU…

Look up ODI 11492772 at NHTSA ↗

ODI 11644387

A few months ago there was a recall on my car (some problem with starter engine) and after few month I started the engine by pressing the brake pedal and pressing the start button. But the engine did not start, I saw smoke from under the hood, then I opened the hood and saw fire near the engine on the right (driver's) side. People in the parking lot helped put out the fire with a fire extinguisher while I called 911 for fire department, they came and recorded it (fire slip -[XXX]), [XXX}., Houston, Texas, 77043 (place where it happened). I hav…

Look up ODI 11644387 at NHTSA ↗

ODI 11645245

2020 BMX X5 xDrive40i experienced recall issue 24V-104. Year of vehicle is not included in recall 24V-104. I did not receive a notice of recall issue 24V-104. This recall should be extended to additional Years of this model of vehicle. Was driving in traffic on a state highway. Utilized breaks to stop the vehicle and brakes failed. Received warning notices through the cars system that aligned exactly with the errors expected to be received in Recall 24V-104. If I had been driving at a higher speed, I would not have been able to stop th…

Look up ODI 11645245 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

3 mentions · 2.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11715355

My steering was what I felt as an affected problem. I was subsequently stuck while out with my one year old in the cold 10/31/2024. Eventually the car started again but I had what felt like steering issues (i.e. dragging/shuttering) thereafter. I was told that there were no issues aside from the power steering which completely failed and was replaced. Not until 1 year later when I insisted that the issue continued did the dealership give me an idea of what it could be despite them knowing about the SIB the entire time. There were warning lamps …

Look up ODI 11715355 at NHTSA ↗

ODI 11726965

Safety Hazard: Oil Pump Failure Leading to Sudden Engine Stall (BMW G05 X5) Description of Defect: The oil pump module in the 2020 BMW X5 (G05) contains internal plastic components that are prone to thermal degradation and premature failure. These plastic parts can crack or disintegrate, causing a sudden loss of oil pressure. Safety Risk: A failure of the oil pump leads to insufficient lubrication of critical engine components, which can result in a sudden and complete engine seizure while the vehicle is in motion. This causes an immediate lo…

Look up ODI 11726965 at NHTSA ↗

ODI 11727767

Safety Hazard: Oil Pump Failure Leading to Sudden Engine Stall (BMW B58TU engines) Description of Defect: The oil pump module in the 2020 BMW X5 (G05) contains internal plastic components that are prone to thermal degradation and premature failure. These plastic parts can crack or disintegrate, causing a sudden loss of oil pressure. Safety Risk: A failure of the oil pump leads to insufficient lubrication of critical engine components, which can result in a sudden and complete engine seizure while the vehicle is in motion. This causes an immed…

Look up ODI 11727767 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b