Auto Recall Watch
U.S. public vehicle records

2019 Bmw X7: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

47 owner complaints analyzed

11 distinct recall campaigns

50,000 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 11 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 22 of 47 complaints (46.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1021.3%
Braking behavior48.5%
Steering behavior24.3%
Transmission and shifting12.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
22
Engine
11
Unknown Or Other
7
Engine And Engine Cooling
5
Power Train
5
Seats
5
Forward Collision Avoidance: Automatic Emergency Braking
3
Service Brakes
3
Component breakdown data
CategoryCount
Electrical System22
Engine11
Unknown Or Other7
Engine And Engine Cooling5
Power Train5
Seats5
Forward Collision Avoidance: Automatic Emergency Braking3
Service Brakes3

Electrical System: 22; Engine: 11; Unknown Or Other: 7; Engine And Engine Cooling: 5; Power Train: 5; Seats: 5; Forward Collision Avoidance: Automatic Emergency Braking: 3; Service Brakes: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
1
50,000 to 74,999
4
75,000 to 99,999
1
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9991
50,000 to 74,9994
75,000 to 99,9991
100,000 to 149,9992
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 4; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (4). 36 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2020
1
2022
4
2023
2
2024
11
2025
19
2026
9
Complaints over time data
CategoryCount
20191
20201
20224
20232
202411
202519
20269

2019: 1; 2020: 1; 2022: 4; 2023: 2; 2024: 11; 2025: 19; 2026: 9

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11197055 · 2019-04-17 (April 17, 2019)

CAR WAS PURCHSED ON MARCH 30TH 2019. THE SEATING OF THE CAR WAS MULFUCTIONING EVEN BEFORE THE DELIVERY OF THE CAR. AFTER THREE HOURS OF WORKING ON THE SEATING, THEY FINALLY DECIDED AND CLAIM THE SEATS ARE OKAY, THIS IS THE FIRST FIX. TWO DAYS LATER, THE BATTERY LIGHT STILL KEPT ON AND WE TOOK THE CAR TO CHECK, WHILE CHECKING THE CAR, WE DISCOVED THAT THE BACK SEATS ARE STILL NOT WORKING, SO WE HAD THE CAR THERE FOR 2WEEKS FOR THEM TO FIX THE SEAT. APRIL 13TH, WE WERE TOLD THAT THEY HAVE FIXED THE SEATS SO WE WENT IN TO GET THE CAR, NOW THIS TIM…

Owner-reported narrative. Look up ODI 11197055 at NHTSA ↗

Owner report 11307350 · 2020-02-05 (February 5, 2020)

ON DECEMBER 21ST 2019, THE BREAKS ON OUR BRAND NEW 2019 X7 BMW COMPLETELY GAVE OUT WHILE MY HUSBAND AND I AND THREE MINOR CHILDREN WERE TRAVELING ABOUT 70 MPH ON NY INTERSTATE 87. ALL THE LIGHTS STARTED BLINKING INSIDE THE VEHICLE AND IT KEPT DRIVING COMPLETELY WITHOUT OUR ABILITY TO STOP IT. SINCE THAT DATE, FOR OVER 40+ DAYS THE CAR HAS BEEN WITH BMW FOR REPAIR WITH NO COMMUNICATION FROM CORPORATE ON THE CAUSE JUST A CONFIRMATION THAT THE BRAKES INDEED WENT OUT. IT IS UNCLEAR WHETHER THIS IS A ONE-OFF ISSUE OR AN ISSUE WITH A FLEET OF THEIR …

Owner-reported narrative. 10,500 miles reported. Look up ODI 11307350 at NHTSA ↗

Owner report 11458821 · 2022-03-29 (March 29, 2022)

The contact owned a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The dealer was made aware of the failure and the vehicle was traded in for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

Owner-reported narrative. 5,000 miles reported. Look up ODI 11458821 at NHTSA ↗

Owner report 11460275 · 2022-04-09 (April 9, 2022)

Rear cross traffic alert does not work. Almost got into collision multiple times when backing out of parking spaces. Dealer inspected and stated it is working as expected. No audio or visual alerts on system during various near collision incidents.

Owner-reported narrative. Look up ODI 11460275 at NHTSA ↗

Owner report 11475842 · 2022-07-26 (July 26, 2022)

BACKREST LOCK, RIGHT SEAT BACKREST IN THIRD ROW OF SEATS IS NOT IN END POSITION. REMOVE ANY OBSTRUCTING OBJECTS IF NECESSARY. READJUST SEAT SETTING. ( ERROR MESSAGE)

Owner-reported narrative. Look up ODI 11475842 at NHTSA ↗

Owner report 11498616 · 2022-12-22 (December 22, 2022)

The SOS malfunctions by disabling the center display panel. The satellite radio and navigation don’t work. An error message populates the main dash display and cannot be reset by driver. The SOS device box is located in the rear overhead panel where it’s very difficult to access. The dealer replaced the SOS box and Li battery. After 3 weeks, the SOS malfunctions again where it randomly calls the BMW roadside assistance every few minutes. During this time, the center display screen functions are gone and replaced by a calling SOS message and all…

Owner-reported narrative. Look up ODI 11498616 at NHTSA ↗

Owner report 11515774 · 2023-04-06 (April 6, 2023)

While operating the x7, liquid from a loose lid of a cup was spilled (not in excess of 2oz) onto the console area as it was being placed into temperature controlled cupholders just forward of the gear shifter. This minimal amount of liquid caused the parking mechanism- GWS SHIFTER to short/fry rendering the car unable to shift gears. A message that the "P Button Not Working" and instruction to "hold the start/stop button down for 3 seconds" to make the car go into park was given. The Park button, shifter and start/stop buttons are located in th…

Owner-reported narrative. Look up ODI 11515774 at NHTSA ↗

Owner report 11548637 · 2023-10-06 (October 6, 2023)

This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle rep…

Owner-reported narrative. Look up ODI 11548637 at NHTSA ↗

Recall history

11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V135000 · Seats

Reported: 2019-02-27 (February 27, 2019)

BMW of North America, LLC is recalling certain 2019 BMW X7 xDrive40i and X7 xDrive50i vehicles equipped with the "business lounge seat" option. The attachment bolts between the seat adapter and the vehicle may not have been properly tightened.

Consequence: If the bolts were not properly tightened, in the event of a crash, the occupants may have an increased risk of injury.

Remedy: None of the affected vehicles have been sold and are quarantined on dealer lots. BMW dealers will replace the attachment bolts for the seat adapter, free of charge. The recall began on February 27, 2019. Owners may contact BMW's customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V386000 · Air Bags:Side/Window | Air Bags

Reported: 2019-05-23 (May 23, 2019)

BMW of North America, LLC (BMW) is recalling certain 2019 X7 xDrive40i and X7 xDrive50i vehicles. The driver and passenger head air bags may not have been properly aligned with the trim during installation.

Consequence: The head air bags may be impaired during deployment, increasing the risk of injury.

Remedy: BMW will notify owners, and dealers will inspect and, as necessary, reinstall the head air bags, free of charge. The recall began July 18, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V513000 · Engine | Fuel System, Other:Delivery:Fuel Pump

Reported: 2019-07-03 (July 3, 2019)

BMW of North America, LLC (BMW) is recalling certain 2020 750i xDrive, 2019 M850i xDrive Coupe, M850i xDrive Convertible, X5 xDrive50i, X7 xDrive50i, and M5 vehicles. The high pressure fuel pump may not have been properly attached to the engine, which may cause the fuel pump flange to crack, resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: BMW will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall began August 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V541000 · Wheels:Lugs/Nuts/Bolts/Studs

Reported: 2019-07-23 (July 23, 2019)

BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive50i and X7 xDrive40i vehicles. The left side wheel bolts may have been insufficiently tightened and may loosen over time.

Consequence: Loose bolts may allow a wheel to detach from the vehicle, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace and tighten the left side wheel bolts, free of charge. The recall began July 16, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
19V684000 · Back Over Prevention: Sensing System: Camera

Reported: 2019-09-27 (September 27, 2019)

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

NHTSA campaign record ↗
21V062000 · Service Brakes, Hydraulic:Power Assist:Hydraulic | Service Brakes, Hydraulic

Reported: 2021-02-10 (February 10, 2021)

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Consequence: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
21V096000 · Back Over Prevention:Software | Back Over Prevention: Sensing System: Camera

Reported: 2021-02-19 (February 19, 2021)

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
22V267000 · Visibility:Sun/Moon Roof Assembly

Reported: 2022-04-20 (April 20, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
22V670000 · Seats

Reported: 2022-09-07 (September 7, 2022)

BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.

Consequence: In a crash, the seat backrest may not fully lock, increasing the risk of injury.

Remedy: Dealers will inspect the third-row seat and, if necessary, remove and reinstall improperly installed compression springs, and reinstall any missing springs, free of charge. Owner notification letters were mailed November 4, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
24V576000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software | Electrical System:Starter Assembly

Reported: 2024-08-01 (August 1, 2024)

BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

Consequence: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
25V644000 · Electrical System:Starter Assembly

Reported: 2025-09-25 (September 25, 2025)

BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

Consequence: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

47 unique complaints in this selection. Analysis snapshot: 2026-09-30.

23.4%Usable mileage11 / 47 records
100.0%Valid incident date47 / 47 records
100.0%Valid filing date47 / 47 records
100.0%Ordered incident and filing dates47 / 47 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20192020202120222023202420252026
Service Brakes
36.4%
ODI 11307350 · 10,500 mi

ON DECEMBER 21ST 2019, THE BREAKS ON OUR BRAND NEW 2019 X7 BMW COMPLETELY GAVE OUT WHILE MY HUSBAND AND I AND THREE MINOR CHILDREN WERE TRAVELING ABOUT 70 MPH ON NY INTERSTATE 87. ALL THE LIGHTS STARTED BLINKING INSIDE THE VEHICLE AND IT KEPT DRIVING COMPLETELY WITHOUT OUR ABILITY TO STOP IT. SINCE THAT DATE, FOR OVER 40+ DAYS THE CAR HAS BEEN WITH BMW FOR REPAIR WITH NO COMMUNICATION FROM CORPORATE ON THE CAUSE JUST A CONFIRMATION THAT THE BRAKES INDEED WENT OUT. IT IS UNCLEAR WHETHER THIS IS A ONE-OFF ISSUE OR AN ISSUE WITH A FLEET OF THEIR …

Look up ODI 11307350 at NHTSA ↗

35.6%
ODI 11406356 · 7,940 mi

WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES.

Look up ODI 11406356 at NHTSA ↗

24.3%
ODI 11472663

When applying brakes and releasing the brakes there is a grinding sound. The grinding sound is pronounced when applying the brake and turning the steering wheel at the same time. When I took the vehicle to Checkered flag BMW of Virginia Beach, I was told per BMW engineering it was norm operating characteristic. The Shop Foreman said he had several customers complain about the same problem and duplicated the problem while driving my vehicle. He was the person that showed me the noise was much louder when turning the steering while braking. The r…

Look up ODI 11472663 at NHTSA ↗

210.0%
ODI 11516286

While driving on interstate 10 near New Orleans, the computer software system malfunction resulting in loss of power steering and 90% loss of braking action requiring a great distant to stop.Vehicle was towed into shop and was found to have 184 codes violated. No parts were replaced. only an update. if this would have happened in traffic , I would not have been able to stop for 1,000 feet.

Look up ODI 11516286 at NHTSA ↗

2045.5%
ODI 11522298

I have owned this vehicle for under 6 months. The brakes stopped working and have had to have car towed into shop now twice due to the car not being able to be started due to error codes. When the brake issues occured you would press them and it would barely stop and create a very unsafe situation.

Look up ODI 11522298 at NHTSA ↗

3048.4%
ODI 11535100

Vehicle would not start after repeated attempts. Several warning alerts , brake malfunction, parking brake malfunction, chassis malfunction, reduced driver assistance warning, drive vehicle to nearest service center. Vehicle started, parking brake would not initially release, then it did and vehicle rolled. Brakes needed to be pressed to the floor to stop the vehicle. Warning alert to secure vehicle. Overall a very unsafe experience, despite the initial warning alerts telling me that I could drive the vehicle to the nearest service center. …

Look up ODI 11535100 at NHTSA ↗

620.7%
ODI 11614853

2025 BMW X7 xDrive40i (VIN [XXX] ) from United BMW on [XXX], and right away, I had issues with the brakes suddenly hard braking and engaging the parking brake in traffic flow. I later found out there's an active recall for the brake system failure from February 12, 2024, which was in place when I bought the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11614853 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
2246.8%
ODI 11197055

CAR WAS PURCHSED ON MARCH 30TH 2019. THE SEATING OF THE CAR WAS MULFUCTIONING EVEN BEFORE THE DELIVERY OF THE CAR. AFTER THREE HOURS OF WORKING ON THE SEATING, THEY FINALLY DECIDED AND CLAIM THE SEATS ARE OKAY, THIS IS THE FIRST FIX. TWO DAYS LATER, THE BATTERY LIGHT STILL KEPT ON AND WE TOOK THE CAR TO CHECK, WHILE CHECKING THE CAR, WE DISCOVED THAT THE BACK SEATS ARE STILL NOT WORKING, SO WE HAD THE CAR THERE FOR 2WEEKS FOR THEM TO FIX THE SEAT. APRIL 13TH, WE WERE TOLD THAT THEY HAVE FIXED THE SEATS SO WE WENT IN TO GET THE CAR, NOW THIS TIM…

Look up ODI 11197055 at NHTSA ↗

1222.2%
ODI 11406356 · 7,940 mi

WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES.

Look up ODI 11406356 at NHTSA ↗

817.4%
ODI 11447812

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of …

Look up ODI 11447812 at NHTSA ↗

525.0%
ODI 11516286

While driving on interstate 10 near New Orleans, the computer software system malfunction resulting in loss of power steering and 90% loss of braking action requiring a great distant to stop.Vehicle was towed into shop and was found to have 184 codes violated. No parts were replaced. only an update. if this would have happened in traffic , I would not have been able to stop for 1,000 feet.

Look up ODI 11516286 at NHTSA ↗

613.6%
ODI 11512884 · 5,858 mi

The contact owns a 2023 BMW X7. The contact stated while driving 45-50 MPH, the message "Unable to Drive" and SOS messages were displayed. The vehicle then came to a complete stop, almost causing a crash. The contact turned off and restarted the vehicle and the vehicle responded as needed, and the contact was able to drive to the residence. The manufacturer was notified of the failure and advised the contact not to drive the vehicle and to take the vehicle to the local dealer for assistance. The vehicle was towed to the dealer, where it was dia…

Look up ODI 11512884 at NHTSA ↗

812.9%
ODI 11537870

The main center screen that has all the cameras and settings stopped working. It was just a blank screen. Car would start and drive with with just a black screen.

Look up ODI 11537870 at NHTSA ↗

310.3%
ODI 11612999

A warning message appeared the following day after purchasing the car. The car stopped functioning while driving on the highway 70+ mph. The car started to shake violently and a-lot of alarms went off. I barely managed to pull over on the side of the interstate. I waited for 10 minutes before I could get the car to start again. I only had the car for 3 days. This problem persisted so I exchanged it for a different car. The X7 would turn off on its own and it kept doing the same thing putting me and my children in perilous situations. This …

Look up ODI 11612999 at NHTSA ↗

114.3%
ODI 11763705 · 14,000 mi

The contact owns a 2026 BMX X7. The contact stated the charging tray for the phone was overheating. While driving approximately 70-80 MPH and charging the phone, the phone became extremely hot, and the contact threw the phone, striking the passenger on the head. The driver sustained injuries to the fingertips. The failure occurred while driving at various speeds with various external temperatures. The vehicle was taken to the local dealer, who was unable to assist. The dealer informed the contact that newer vehicles had a fan installed to mitig…

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Engine
1123.4%
ODI 11572446

Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.

Look up ODI 11572446 at NHTSA ↗

1324.1%
ODI 11404234 · 14,191 mi

我的BMW X7 M50I开在高速公路上,全车突然没有任何动力,然后我打了BMW ROADSIDE ASSISTANT,在I80-W高速公路上等待3小时没有任何BMW的ROADSIDE ASSISTANT,这个我对BMW USA 的服务真差,还好我人没事,我&…

Look up ODI 11404234 at NHTSA ↗

1123.9%
ODI 11447812

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of …

Look up ODI 11447812 at NHTSA ↗

15.0%
ODI 11699292

Transfer case and front and rear differentials have failed - bmw claims lifetime fluid which is clearly not accurate

Look up ODI 11699292 at NHTSA ↗

24.5%
ODI 11522298

I have owned this vehicle for under 6 months. The brakes stopped working and have had to have car towed into shop now twice due to the car not being able to be started due to error codes. When the brake issues occured you would press them and it would barely stop and create a very unsafe situation.

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34.8%
ODI 11618388

Purchased this 2024 BMW X7M60I in March 23, since day 1 of ownership and with 100 miles on the dash the car has had massive breaking, electrical, and engine issues. Almost every safty light on the dash comes on or is always on. Car was taken to Centry West BMW over many times and many months/years. Previous to this new recall dated Feb 24 they replaced the IBC and DSC and the whole brake booster and brake system. This was completed on Oct 5th of 23. I was told that this would fix all the problems with the car. Since then the car is still having…

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26.9%
ODI 11612999

A warning message appeared the following day after purchasing the car. The car stopped functioning while driving on the highway 70+ mph. The car started to shake violently and a-lot of alarms went off. I barely managed to pull over on the side of the interstate. I waited for 10 minutes before I could get the car to start again. I only had the car for 3 days. This problem persisted so I exchanged it for a different car. The X7 would turn off on its own and it kept doing the same thing putting me and my children in perilous situations. This …

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00.0%

No examples available for this selection.

Unknown Or Other
714.9%
ODI 11548637

This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle rep…

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1018.5%
ODI 11271054 · 1,000 mi

ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.

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510.9%
ODI 11464104

Sunroof randomly exploded while driving in the middle of no where . No impact , no debris , no flying objects around at all

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630.0%
ODI 11471353

BMW x7 has the start button by the stick shift and other buttons for navigation modes and others and I when not in park at speed of 25 mph if mistakenly you hit the start button it shut off the car losing power breaks and power steering. BMW told me that how it is designed and above 25 mph even if you are at 100 mph if you do it once the car will go into neutral, if you do it twice the car will shut off and you lose everything I think that is very serious This happened to me while driving. We hit the start/stop button and the car shut off, …

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24.5%
ODI 11534138

Our vehicle dies while driving down the highway, twice now in less than 30 days. I drivetrain and low-power warning came on, but the car died and wouldn't start. The obvious risk is that we were driving on the highway and barely avoided being in an accident as I tried to steer us off the road. The second time we were at a park. In both instnances, the temperature was over 100 degrees and my 3 and 5 year old both got sick from overheating. We were stranded in the middle of nowhere. The dealership said "it probably just overheated, we couldn't fi…

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812.9%
ODI 11532046

Break Failure on NJ Garden State Parkway.

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413.8%
ODI 11618342

Subject: Request for Refund on Defective 2025 BMW X7 Hello, I hope this message finds you well. I am reaching out regarding ongoing issues with my 2025 BMW X7, which I purchased new. Shortly after purchase, I noticed that cavity fluid began leaking from all four doors and the tailgate. I contacted BMW, and they instructed me to take the vehicle to the service center at the dealership where I made the purchase. The dealership kept the car for 10 days, and when I picked it up, I noticed that the cavity fluid had damaged the paint on the bottom…

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114.3%
ODI 11766773

As I was driving down the highway, there was a loud explosion , took me a moment to realize what had happened. My sunroof had exploded! The interior cover was in place so no glass fell inside. It was 68* out, there were no other cars around within a half mile, so I don’t know why that happened, but I heard it’s been happening this year. Add me to the list.

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Electronic Stability Control (Esc)
12.1%
ODI 11578676 · 50,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving at approximately 70 MPH, she felt and observed a loud bang emanating from the rear of the vehicle. The vehicle chassis stabilization malfunction warning light was illuminated. The vehicle was steered to the side of the road where the vehicle was inspected. The contact stated that the vehicle was observed leaning towards the rear right. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side air strut was fractured and the compressor needed to be …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1329.5%
ODI 11581183

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was contacted but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirm…

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2235.5%
ODI 11582624

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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620.7%
ODI 11620670

The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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00.0%

No examples available for this selection.

Power Train
510.6%
ODI 11701579

the transfer case for this 2019 is failing, and cannot be repaired without changing the entire case according to the mechanic notes. there is a significant grinding when turning at slow speeds and a locking-up feeling to the steering. dealer will not admit to any issues. car was inspected by an independent certified BMW mechanic no warning or indication given other than the impaired handling of the vehicle.

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1527.8%
ODI 11384398 · 9,800 mi

ON TUESDAY, NOVEMBER 17TH, AROUND 7PM ET, I PARKED IN FRONT OF A BUILDING COMPLEX. THE CAR WAS IN PARKING MOD WITH ENGINE ON. I WAS TALKING TO MY BROTHER IN LAW IN THE CAR WHEN WITHIN 4-5 MIN FROM THE TIME OF THE CAR WAS IN FULL STOP, WE HEARD THE ENGINE ROARING LOUDER AND LOUDER AND THE CAR ACCELERATED WITH TREMENDOUS SPEED TOWARDS THE BUILDING (PARKING SPOT IS AROUND 20 FEET FROM THE BUILDING). I PRESSED THE BRAKES, BUT THE CAR DIDN'T STOPPED UNTIL WE ENDED UP INSIDE THE BUILDING GOING THROUGH A BRICK WALL. THE ENGINE WAS STILL ROARING LOUDE…

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1123.9%
ODI 11594608

The transfer case became damaged causing shuddering and loss of power while turning and accelerating. Once failed all power lost to rear wheels. My vehicle is available for inspection upon request and the problem has been confirmed by BMW dealership and replacement is required. Any loss of control of your vehicle is a safety hazard. This is a widely known issue and a recall has already been issued for years 2013-2016. The problem still exist in later models mine being a 2021.

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210.0%
ODI 11696292

Description of the Problem: At ~57,000 miles, the front differential on my 2025 BMW X7 M50i failed and was replaced by an authorized dealer in March 2025. The issue was believed resolved, but in October 2025 the vehicle was returned to Advantage BMW because of a question about when the vehicle showing shuttering, vibration, and binding during low-speed turns. The car has been at the BMW dealership since 10/15/2025, where it was diagnosed with a transfer-case failure. Both failures occurred without any warning lights, messages, or diagnostic al…

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49.1%
ODI 11534138

Our vehicle dies while driving down the highway, twice now in less than 30 days. I drivetrain and low-power warning came on, but the car died and wouldn't start. The obvious risk is that we were driving on the highway and barely avoided being in an accident as I tried to steer us off the road. The second time we were at a park. In both instnances, the temperature was over 100 degrees and my 3 and 5 year old both got sick from overheating. We were stranded in the middle of nowhere. The dealership said "it probably just overheated, we couldn't fi…

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23.2%
ODI 11634261

While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadwa…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

511.4%
ODI 11599224 · 4,152 mi

The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the brake pedal was depressed was depressed but required added effort in depressing the brake pedal. The contact stated that the brakes,…

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1422.6%
ODI 11619941

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced…

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620.7%
ODI 11620670

The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
36.4%
ODI 11458821 · 5,000 mi

The contact owned a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The dealer was made aware of the failure and the vehicle was traded in for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

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11.9%
ODI 11384398 · 9,800 mi

ON TUESDAY, NOVEMBER 17TH, AROUND 7PM ET, I PARKED IN FRONT OF A BUILDING COMPLEX. THE CAR WAS IN PARKING MOD WITH ENGINE ON. I WAS TALKING TO MY BROTHER IN LAW IN THE CAR WHEN WITHIN 4-5 MIN FROM THE TIME OF THE CAR WAS IN FULL STOP, WE HEARD THE ENGINE ROARING LOUDER AND LOUDER AND THE CAR ACCELERATED WITH TREMENDOUS SPEED TOWARDS THE BUILDING (PARKING SPOT IS AROUND 20 FEET FROM THE BUILDING). I PRESSED THE BRAKES, BUT THE CAR DIDN'T STOPPED UNTIL WE ENDED UP INSIDE THE BUILDING GOING THROUGH A BRICK WALL. THE ENGINE WAS STILL ROARING LOUDE…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

24.5%
ODI 11537161

On June 29th, 2023 at approximately 8:45 AM we were pulling into a parking space slowly tapping the brakes to slow and stop the vehicle. About 2/3 of the way into the parking stall around 3 or 4 feet from the curb, the vehicle actually accelerated while pressing the brake jumping the curb. We pressed on the brakes again and the car accelerated even faster crossing the sidewalk crashing into a building. We believe the brakes caused the SUA (Sudden Unintended Acceleration) accelerating the vehicle twice and the vehicle failed to apply the br…

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812.9%
ODI 11589512

Collision warning failed. Automatic emergency braking failed. Unknown if brakes were delayed or had issue stopping. I rear ended the car the in front of me, going from a stop while attempting to make a right hand turn. There were no system warnings or emergency braking applied although the car is equipped with those and many more safety features. During the accident the air bags were not deployed. So the impact was not severe but caused a combined $10,000 plus in cosmetic damage to both vehicles.

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413.8%
ODI 11621194

We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .

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114.3%
ODI 11741986

Traveling at highway speed of 65 mph. Not using the cruise control or self driving feature and had both hands on the wheel. Message appears on the screen “inability to drive detected” with a chime and red warning light. I am driving the car so not sure what this means. Moments later, a new warning message saying “Emergency stop initiated” and the car slams on the brakes and starts to steer toward the shoulder. There is traffic around me braking and trying to get out of my way. The car will not respond until I finally press the accelerator to th…

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System50,585–78,250 mi56,000 mi6
ODI 11622996 · 85,000 mi

The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The conta…

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ODI 11647722 · 58,000 mi

The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling…

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ODI 11652377 · 49,447 mi

The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 …

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EngineToo few reports for a range76,000 mi2 (sparse)
ODI 11705867 · 50,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving approximately 40 MPH, the vehicle started to vibrate, and the vehicle lost motive power. The contact stated that the message "Timing Chain Failure - Contact Manufacturer" was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure. The vehicle was not repaired. The contact stated that the loss of motive power and vibration was a recurring failure and occurred at 40 MPH or faster. The manufacturer was info…

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ODI 11733949 · 102,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure reoccurred. The failure was a persistent failure. The contact stated that there was thick white smoke coming from the exhaust. The contact noticed a fuel odor…

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Engine And Engine Cooling49,447–58,000 mi54,000 mi5
ODI 11647722 · 58,000 mi

The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling…

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ODI 11652377 · 49,447 mi

The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 …

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ODI 11660474 · 54,000 mi

The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified o…

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Power TrainToo few reports for a range102,000 mi1 (sparse)
ODI 11733949 · 102,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure reoccurred. The failure was a persistent failure. The contact stated that there was thick white smoke coming from the exhaust. The contact noticed a fuel odor…

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Forward Collision Avoidance: Automatic Emergency BrakingToo few reports for a range5,000 mi1 (sparse)
ODI 11458821 · 5,000 mi

The contact owned a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The dealer was made aware of the failure and the vehicle was traded in for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

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Service BrakesToo few reports for a range10,500 mi1 (sparse)
ODI 11307350 · 10,500 mi

ON DECEMBER 21ST 2019, THE BREAKS ON OUR BRAND NEW 2019 X7 BMW COMPLETELY GAVE OUT WHILE MY HUSBAND AND I AND THREE MINOR CHILDREN WERE TRAVELING ABOUT 70 MPH ON NY INTERSTATE 87. ALL THE LIGHTS STARTED BLINKING INSIDE THE VEHICLE AND IT KEPT DRIVING COMPLETELY WITHOUT OUR ABILITY TO STOP IT. SINCE THAT DATE, FOR OVER 40+ DAYS THE CAR HAS BEEN WITH BMW FOR REPAIR WITH NO COMMUNICATION FROM CORPORATE ON THE CAUSE JUST A CONFIRMATION THAT THE BRAKES INDEED WENT OUT. IT IS UNCLEAR WHETHER THIS IS A ONE-OFF ISSUE OR AN ISSUE WITH A FLEET OF THEIR …

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V644000 · 2025-09-254 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-103None
ODI 11621220

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eve…

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ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

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ODI 11622996 · 85,000 mi

The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The conta…

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2024-111None
ODI 11625003

I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue

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2024-121None
ODI 11630112

While stopped in my vehicle waiting for another car to leave a parking space, my car shifted into neutral and then park on its own. I was able to get it started after a few tries. Then, two hours later, I was waiting at a traffic light and the car, again, shifted itself into neutral, then park, and then turned itself off. Both times, I was blocking traffic and unable to move, which could've caused a collision. Several minutes later, I was able to get it started again, but this same issue proceeded to happen two more times, both while drivin…

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2025-014None
ODI 11633688

The started dies on my car. BMW issued a notification stating that there was a defect with the starter and a software patch had to be installed by the dealer. Without the patch, the notice indicated that the starter could overlap and die - which is what happened to my car. I had to have it towed - it died in the middle of a busy intersection. The notice indicted that drivers would be reimbursed for repairs that had to be made due to the issue. I had to have my starter replaced. I have requested assistance from the dealer and from BMW directly f…

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ODI 11634245

Engine starter of my BMW X7 failed and required replacement. BMW has issued a safety recall "campaign number 24V-576: Engine Starter" related to this issue. Engine starter on my vehicle failed before I had a chance to get software upgrade as suggested by BMW.

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ODI 11638184

Remote software update for driver assist, lane departure and other safety updates will not install on the vehicle.

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2025-021None
ODI 11641212

When trying to start the vehicle it will say that the starter has overheated and to try restarting again in xx seconds. This occurs randomly and the car does not indicate that the engine is over heating, just the starter. When looking online it appears there is an active recall for this very issue but my VIN is not registered with the recall. BMW believes that my car should be covered under this warranty and advised filing a report with the NHTSA to have it extended to my car. The vehicle is a 2019 and was produced in March of 2019.

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2025-032None
ODI 11647722 · 58,000 mi

The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling…

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ODI 11649965

Our car stopped at light and then wouldn’t start back up. Had roadside assistance come and battery is normal. I’m stranded at the moment blocking a lane and it seems to be the starter. There is a recall on starters from 2019-2020 on X7. My VIN is not included so the recall should be expanded.

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2025-041None
ODI 11652377 · 49,447 mi

The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 …

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2025-051None
ODI 11660474 · 54,000 mi

The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified o…

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2025-063None
ODI 11666134

Hello, This USV problem with starter and my vehicle have been replace 3 times for starter, I received letter from BMW for recall starter and update firmware and brought to Sterling BMW in Newport Beach California and dealer only update firmware also denied to replace the starter, I told them this starter issue for many time during the factory warranty and each starter last only 16 months after replacement Now they want to charge $1500 for replace starter again

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ODI 11666662

My vehicle just stopped, in the middle of a busy 95 South Cross Bronx Expressway.

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ODI 11669190 · 20,000 mi

The contact owns a 2019 BMW X7. The contact stated that after depressing the Push-To-Start button, the vehicle hesitated to start. No warning light was illuminated. The vehicle was towed to a local independent mechanic who related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The vehicle was towed to a local dealer where it repaired under NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). In addition, the contact was advised that the starter needed to be replaced; h…

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2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-09025V644000

No examples available for this selection.

2025-101None
ODI 11691965

Explosion when turning on my car.

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2025-112None
ODI 11697789

My 2019 BMW X7 has developed a recurring headrest defect with the 3rd row passenger side seat that has proven impossible for your authorized dealership to repair. This defect substantially impacts the vehicle's use, safety, and value. Despite multiple repair attempts and at least spanning 5-6 months now in the last year, the issue remains completely unresolved.

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ODI 11701579

the transfer case for this 2019 is failing, and cannot be repaired without changing the entire case according to the mechanic notes. there is a significant grinding when turning at slow speeds and a locking-up feeling to the steering. dealer will not admit to any issues. car was inspected by an independent certified BMW mechanic no warning or indication given other than the impaired handling of the vehicle.

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2025-124None
ODI 11702931

My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat •…

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ODI 11705762

My car was not starting up, I sent to my mechanic and we got it fixed. But have to change my starter , I tried to buy the starter from bmw they told me I have a recall and I can’t purchase that part until I send the car to a dealership. The car is been shipped out of the country and it’s in Ghana now. Please I really need your help to make this purchase and clear the recall

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ODI 11705867 · 50,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving approximately 40 MPH, the vehicle started to vibrate, and the vehicle lost motive power. The contact stated that the message "Timing Chain Failure - Contact Manufacturer" was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure. The vehicle was not repaired. The contact stated that the loss of motive power and vibration was a recurring failure and occurred at 40 MPH or faster. The manufacturer was info…

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2026-010None

No examples available for this selection.

2026-021None
ODI 11721017

Safety Defect Report , Engine Oil Pump Failure (BMW B58TU Engine) Component or System Involved The failure involves the variable-displacement engine oil pump installed in BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. The oil pump contains an internal thermoplastic adjusting component that regulates engine oil pressure. Field reports indicate this internal component can fracture, causing unstable or complete loss of engine oil pressure. The failed component may be available for insp…

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2026-030None

No examples available for this selection.

2026-043None
ODI 11728783

BMW has a known issue that the fin antenna on the roof leaks and sets off a cascade of dangerous issues with the Emergency Call function and disabling the heads up dash so that you cannot see your navigation. On April 2, 2026 in Austin, TX it rained and our car started sending an Emergency Call request repeatedly to BMW. BMW operators called repeatedly even though they knew there was no emergency and that they were actively interrupting our driving. The heads up dash would not allow us to see our maps to navigate, but only displayed a notificat…

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ODI 11731339

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles use a variable-displacement oil pump with an internal thermoplastic component that regulates oil pressure. This component is increasingly failing in the field, often fracturing and causing sudden loss or instability of oil pressure. Failures commonly occur during cold starts in low temperatures. When the component breaks, oil pressure may become erratic or drop entirely, often wi…

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ODI 11733949 · 102,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure reoccurred. The failure was a persistent failure. The contact stated that there was thick white smoke coming from the exhaust. The contact noticed a fuel odor…

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2026-050None

No examples available for this selection.

2026-061None
ODI 11745382

The shark fin antenna seal on my BMW failed, allowing water to enter the Telematics Control Unit (TCU). This caused a complete failure of the vehicle’s Emergency SOS / BMW Assist crash notification system. The failure occurred without any warning messages or prior indications that the system was compromised. Because the TCU controls the vehicle’s automatic crash notification and emergency call functions, this failure disabled a critical safety system. This defect placed me and my family at risk, as the vehicle would not be able to automatically…

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2026-072None
ODI 11749887

I was told today that my BMW engine oil pump is failing because of plastic internal components which will cause irreversible catastrophic engine damage during operation which is extremely dangerous and that I was informed by the dealer that BMW quietly changed them 2 years after due to the failure rate. If the oil pump shatters, debris can permanently damage the engine during operation jeopardizing my safety and those driving around me, making replacement with the upgraded, all-metal oil pump, that BMW quietly changed due to this failure, nearl…

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ODI 11753481 · 134,000 mi

The contact owns a 2019 BMW X7. The contact stated that the Auto START/STOP feature failed to function as intended. There was a fire message displayed. The vehicle was taken to the local dealer, where it was diagnosed; however, the dealer was unable to update the control unit. The control unit was not communicating as intended. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The fai…

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2026-082None
ODI 11755865

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure/lubrication. Loss of lubrication can cause the vehicle to become disabled without w…

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ODI 11757092

This happened on my vehicle. Oil pump is supposed to last life of the vehicle per BMW. This left me stranded on the side of the road for hours and now is costing $9k to replace oil pump. My car has less than 100k miles. I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts…

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 239 reports

2022: 11 complaints · 2023: 39 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223811
2023153539
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222000
20234202

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineUnknown Or OtherEngine And Engine CoolingPower TrainSeatsForward Collision Avoidance: Automatic Emergency BrakingService Brakes
Electrical System—
5
ODI 11572446

Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.

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ODI 11634245

Engine starter of my BMW X7 failed and required replacement. BMW has issued a safety recall "campaign number 24V-576: Engine Starter" related to this issue. Engine starter on my vehicle failed before I had a chance to get software upgrade as suggested by BMW.

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ODI 11641212

When trying to start the vehicle it will say that the starter has overheated and to try restarting again in xx seconds. This occurs randomly and the car does not indicate that the engine is over heating, just the starter. When looking online it appears there is an active recall for this very issue but my VIN is not registered with the recall. BMW believes that my car should be covered under this warranty and advised filing a report with the NHTSA to have it extended to my car. The vehicle is a 2019 and was produced in March of 2019.

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2
ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

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ODI 11728783

BMW has a known issue that the fin antenna on the roof leaks and sets off a cascade of dangerous issues with the Emergency Call function and disabling the heads up dash so that you cannot see your navigation. On April 2, 2026 in Austin, TX it rained and our car started sending an Emergency Call request repeatedly to BMW. BMW operators called repeatedly even though they knew there was no emergency and that they were actively interrupting our driving. The heads up dash would not allow us to see our maps to navigate, but only displayed a notificat…

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5
ODI 11647722 · 58,000 mi

The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling…

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ODI 11652377 · 49,447 mi

The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 …

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ODI 11660474 · 54,000 mi

The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified o…

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0
2
ODI 11197055

CAR WAS PURCHSED ON MARCH 30TH 2019. THE SEATING OF THE CAR WAS MULFUCTIONING EVEN BEFORE THE DELIVERY OF THE CAR. AFTER THREE HOURS OF WORKING ON THE SEATING, THEY FINALLY DECIDED AND CLAIM THE SEATS ARE OKAY, THIS IS THE FIRST FIX. TWO DAYS LATER, THE BATTERY LIGHT STILL KEPT ON AND WE TOOK THE CAR TO CHECK, WHILE CHECKING THE CAR, WE DISCOVED THAT THE BACK SEATS ARE STILL NOT WORKING, SO WE HAD THE CAR THERE FOR 2WEEKS FOR THEM TO FIX THE SEAT. APRIL 13TH, WE WERE TOLD THAT THEY HAVE FIXED THE SEATS SO WE WENT IN TO GET THE CAR, NOW THIS TIM…

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ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

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1
ODI 11621220

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eve…

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2
ODI 11621220

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eve…

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ODI 11702931

My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat •…

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Engine
5
ODI 11572446

Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.

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ODI 11634245

Engine starter of my BMW X7 failed and required replacement. BMW has issued a safety recall "campaign number 24V-576: Engine Starter" related to this issue. Engine starter on my vehicle failed before I had a chance to get software upgrade as suggested by BMW.

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ODI 11641212

When trying to start the vehicle it will say that the starter has overheated and to try restarting again in xx seconds. This occurs randomly and the car does not indicate that the engine is over heating, just the starter. When looking online it appears there is an active recall for this very issue but my VIN is not registered with the recall. BMW believes that my car should be covered under this warranty and advised filing a report with the NHTSA to have it extended to my car. The vehicle is a 2019 and was produced in March of 2019.

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—00
1
ODI 11733949 · 102,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure reoccurred. The failure was a persistent failure. The contact stated that there was thick white smoke coming from the exhaust. The contact noticed a fuel odor…

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00
1
ODI 11702931

My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat •…

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Unknown Or Other
2
ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

Look up ODI 11621235 at NHTSA ↗

ODI 11728783

BMW has a known issue that the fin antenna on the roof leaks and sets off a cascade of dangerous issues with the Emergency Call function and disabling the heads up dash so that you cannot see your navigation. On April 2, 2026 in Austin, TX it rained and our car started sending an Emergency Call request repeatedly to BMW. BMW operators called repeatedly even though they knew there was no emergency and that they were actively interrupting our driving. The heads up dash would not allow us to see our maps to navigate, but only displayed a notificat…

Look up ODI 11728783 at NHTSA ↗

0—00
1
ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

Look up ODI 11621235 at NHTSA ↗

00
Engine And Engine Cooling
5
ODI 11647722 · 58,000 mi

The contact owns a 2019 BMW X7. The contact stated that upon a warm start of the engine, a "System Overheating re-starting engine possible after cooling" message intermittently appeared on the instrument panel. The contact would be forced to open the hood to allow the engine to cool for several minutes before the vehicle would start up and resume normal operation. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling…

Look up ODI 11647722 at NHTSA ↗

ODI 11652377 · 49,447 mi

The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 …

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ODI 11660474 · 54,000 mi

The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified o…

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00—0000
Power Train0
1
ODI 11733949 · 102,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the engine overheated and the engine seized. The check engine warning light was illuminated. While attempting to restart the vehicle, the vehicle restarted with the power train warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure reoccurred. The failure was a persistent failure. The contact stated that there was thick white smoke coming from the exhaust. The contact noticed a fuel odor…

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00—000
Seats
2
ODI 11197055

CAR WAS PURCHSED ON MARCH 30TH 2019. THE SEATING OF THE CAR WAS MULFUCTIONING EVEN BEFORE THE DELIVERY OF THE CAR. AFTER THREE HOURS OF WORKING ON THE SEATING, THEY FINALLY DECIDED AND CLAIM THE SEATS ARE OKAY, THIS IS THE FIRST FIX. TWO DAYS LATER, THE BATTERY LIGHT STILL KEPT ON AND WE TOOK THE CAR TO CHECK, WHILE CHECKING THE CAR, WE DISCOVED THAT THE BACK SEATS ARE STILL NOT WORKING, SO WE HAD THE CAR THERE FOR 2WEEKS FOR THEM TO FIX THE SEAT. APRIL 13TH, WE WERE TOLD THAT THEY HAVE FIXED THE SEATS SO WE WENT IN TO GET THE CAR, NOW THIS TIM…

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ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

Look up ODI 11621235 at NHTSA ↗

0
1
ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

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00—00
Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11621220

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eve…

Look up ODI 11621220 at NHTSA ↗

00000—
1
ODI 11621220

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eve…

Look up ODI 11621220 at NHTSA ↗

Service Brakes
2
ODI 11621220

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eve…

Look up ODI 11621220 at NHTSA ↗

ODI 11702931

My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat •…

Look up ODI 11702931 at NHTSA ↗

1
ODI 11702931

My 2019 BMW X7 is under Safety Recall 25V-644 for an overheating/fire-risk defect, but the recall remedy is unavailable. The vehicle has now experienced multiple safety-related failures that appear to be progressing. BMW diagnosed the following failures: • Emergency Call System Malfunction • GPS and maps not working • Failure of the TCB telematics module • Failure of the antenna and TCB battery due to fluid ingress • Battery voltage in the red zone • All four tire pressure sensors beginning to fail • Collapsed engine mounts attributed to heat •…

Look up ODI 11702931 at NHTSA ↗

0000
1
ODI 11621220

October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eve…

Look up ODI 11621220 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

7 mentions · 14.9% of complaints

Median mileage: 52,000 mi (4 usable records).

ODI 11572446

Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.

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ODI 11578676 · 50,000 mi

The contact owns a 2019 BMW X7. The contact stated that while driving at approximately 70 MPH, she felt and observed a loud bang emanating from the rear of the vehicle. The vehicle chassis stabilization malfunction warning light was illuminated. The vehicle was steered to the side of the road where the vehicle was inspected. The contact stated that the vehicle was observed leaning towards the rear right. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side air strut was fractured and the compressor needed to be …

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ODI 11621235

On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diag…

Look up ODI 11621235 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 2.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11572446

Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.

Look up ODI 11572446 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 2.1% of complaints

Median mileage: 5,000 mi (1 usable records).

ODI 11458821 · 5,000 mi

The contact owned a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The dealer was made aware of the failure and the vehicle was traded in for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

Look up ODI 11458821 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

1 mentions · 2.1% of complaints

Median mileage: 85,000 mi (1 usable records).

ODI 11622996 · 85,000 mi

The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The conta…

Look up ODI 11622996 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b