U.S. public vehicle records

2020 Bmw X7: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

54 owner complaints analyzed

12 distinct recall campaigns

43,000 mi median reported failure mileage

Scope: 2020 model year. Data updated: 2026-09-30 (September 30, 2026). 14 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 15 of 54 complaints (27.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Electrical and battery issues	10	18.5%
Braking behavior	6	11.1%
Engine operation	5	9.3%
Steering behavior	4	7.4%
Transmission and shifting	3	5.6%
Fuel system concerns	2	3.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

Engine

Electrical System

Unknown Or Other

Seats

Steering

Suspension

Service Brakes

Power Train: 15; Engine: 13; Electrical System: 12; Unknown Or Other: 10; Seats: 5; Steering: 5; Suspension: 5; Service Brakes: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 6; 25,000 to 49,999: 2; 50,000 to 74,999: 4; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (6). 40 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019

2020

2021

2022

2023

2024

2025

2026

2019: 1; 2020: 3; 2021: 3; 2022: 2; 2023: 3; 2024: 8; 2025: 18; 2026: 16

Pattern summary

Power Train leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 6 complaint narratives. Engine operation appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11271054 · 2019-10-25 (October 25, 2019)

ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11271054 at NHTSA ↗

Owner report 11328054 · 2020-06-09 (June 9, 2020)

DRIVING NEW BMW X7 (LESS THAN 1000 TOTAL MILES) ON MARYLAND INTERSTATE & PANORAMIC SUNROOF SPONTANEOUSLY CRACKED AND PIECES FELL INTO THE CAR. NO INDICATION OF SOMETHING FALLING ONTO THE ROOF - SUNNY, CLEAR DAY, VEHICLE WAS IN MOTION AND NOT UNDERNEATH A BRIDGE OR ANY OTHER STRUCTURE. *TR

Owner-reported narrative. 750 miles reported. Look up ODI 11328054 at NHTSA ↗

Owner report 11374124 · 2020-11-11 (November 11, 2020)

I WAS CALLED BY A BMW REPRESENTATIVE AND TOLD A SAFETY RECALL WAS IN AFFECT AND I WAS NOT TO DRIVE MY BRAND NEW BMW X7 NOT EVEN TO THE DEALERSHIP. THEY WOULD ARRANGE TO COME GET IT VIA A WRECKER AND WOULD BE KEEPING IT APPROXIMATELY A MONTH. NO ONE WILL DISCLOSE TO ME THE ISSUE OR THE FIX. THEY ARE BEING VERY CLOSED TO ALL MY QUESTIONS. MUST BE SERIOUS AND LAWYERS MUST BE ALREADY INVOLVED. BEST I CAN TELL VIA THE NHTSA WEBSITE, NO NOTIFICATION HAS BEEN MADE TO THE NHTSA AS REQUIRED BY LAW.

Owner-reported narrative. 2,000 miles reported. Look up ODI 11374124 at NHTSA ↗

Owner report 11384398 · 2020-12-21 (December 21, 2020)

ON TUESDAY, NOVEMBER 17TH, AROUND 7PM ET, I PARKED IN FRONT OF A BUILDING COMPLEX. THE CAR WAS IN PARKING MOD WITH ENGINE ON. I WAS TALKING TO MY BROTHER IN LAW IN THE CAR WHEN WITHIN 4-5 MIN FROM THE TIME OF THE CAR WAS IN FULL STOP, WE HEARD THE ENGINE ROARING LOUDER AND LOUDER AND THE CAR ACCELERATED WITH TREMENDOUS SPEED TOWARDS THE BUILDING (PARKING SPOT IS AROUND 20 FEET FROM THE BUILDING). I PRESSED THE BRAKES, BUT THE CAR DIDN'T STOPPED UNTIL WE ENDED UP INSIDE THE BUILDING GOING THROUGH A BRICK WALL. THE ENGINE WAS STILL ROARING LOUDE…

Owner-reported narrative. 9,800 miles reported. Look up ODI 11384398 at NHTSA ↗

Owner report 11404234 · 2021-03-22 (March 22, 2021)

我的BMW X7 M50I开在高速公路上，全车突然没有任何动力，然后我打了BMW ROADSIDE ASSISTANT，在I80-W高速公路上等待3小时没有任何BMW的ROADSIDE ASSISTANT,这个我对BMW USA 的服务真差，还好我人没事，我&…

Owner-reported narrative. 14,191 miles reported. Look up ODI 11404234 at NHTSA ↗

Owner report 11406356 · 2021-04-04 (April 4, 2021)

WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES.

Owner-reported narrative. 7,940 miles reported. Look up ODI 11406356 at NHTSA ↗

Owner report 11441886 · 2021-11-28 (November 28, 2021)

The BMW X7 caught on fire going down the HW.

Owner-reported narrative. Look up ODI 11441886 at NHTSA ↗

Owner report 11460379 · 2022-04-11 (April 11, 2022)

On 11/23/2021 while driving the computer screen stated malfunction with personal protection device with in 10 seconds the rear of the car burst into flames the fire inspector from our insurance company traced the cause of the event to the fuse box neither BMW or the dealership will take any responsibility this car had never been repaired and only authorized dealership did yearly service

Owner-reported narrative. Look up ODI 11460379 at NHTSA ↗

Recall history

12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V631000 · Steering:Rack And Pinion:Rack

Reported: 2019-08-28 (August 28, 2019)

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.

Consequence: A loss of steering control increases risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

19V684000 · Back Over Prevention: Sensing System: Camera

Reported: 2019-09-27 (September 27, 2019)

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

NHTSA campaign record ↗

20V052000 · Exterior Lighting

Reported: 2020-01-30 (January 30, 2020)

BMW of North America, LLC (BMW) is recalling certain 2020 X7 xDrive40i and X7 xDrive50i vehicles. The rear reflex reflectors may not reflect an adequate amount of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: An inadequate amount of reflected light will decrease the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace both rear reflex reflectors, free of charge. The recall began March 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

20V465000 · Electrical System:Starter Assembly | Power Train:Automatic Transmission

Reported: 2020-08-07 (August 7, 2020)

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

20V528000 · Exterior Lighting:Headlights

Reported: 2020-09-01 (September 1, 2020)

BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

20V678000 · Suspension:Front:Control Arm

Reported: 2020-11-04 (November 4, 2020)

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Consequence: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

21V062000 · Service Brakes, Hydraulic:Power Assist:Hydraulic | Service Brakes, Hydraulic

Reported: 2021-02-10 (February 10, 2021)

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Consequence: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

21V096000 · Back Over Prevention:Software | Back Over Prevention: Sensing System: Camera

Reported: 2021-02-19 (February 19, 2021)

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

22V267000 · Visibility:Sun/Moon Roof Assembly

Reported: 2022-04-20 (April 20, 2022)

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

22V670000 · Seats

Reported: 2022-09-07 (September 7, 2022)

BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.

Consequence: In a crash, the seat backrest may not fully lock, increasing the risk of injury.

Remedy: Dealers will inspect the third-row seat and, if necessary, remove and reinstall improperly installed compression springs, and reinstall any missing springs, free of charge. Owner notification letters were mailed November 4, 2022. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

24V576000 · Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software | Electrical System:Starter Assembly

Reported: 2024-08-01 (August 1, 2024)

BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

Consequence: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗

25V644000 · Electrical System:Starter Assembly

Reported: 2025-09-25 (September 25, 2025)

BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

Consequence: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

54 unique complaints in this selection. Analysis snapshot: 2026-09-30.

25.9%Usable mileage14 / 54 records

100.0%Valid incident date54 / 54 records

100.0%Valid filing date54 / 54 records

100.0%Ordered incident and filing dates54 / 54 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2019	2020	2021	2022	2023	2024	2025	2026
Service Brakes	36.4% ODI 11307350 · 10,500 mi ON DECEMBER 21ST 2019, THE BREAKS ON OUR BRAND NEW 2019 X7 BMW COMPLETELY GAVE OUT WHILE MY HUSBAND AND I AND THREE MINOR CHILDREN WERE TRAVELING ABOUT 70 MPH ON NY INTERSTATE 87. ALL THE LIGHTS STARTED BLINKING INSIDE THE VEHICLE AND IT KEPT DRIVING COMPLETELY WITHOUT OUR ABILITY TO STOP IT. SINCE THAT DATE, FOR OVER 40+ DAYS THE CAR HAS BEEN WITH BMW FOR REPAIR WITH NO COMMUNICATION FROM CORPORATE ON THE CAUSE JUST A CONFIRMATION THAT THE BRAKES INDEED WENT OUT. IT IS UNCLEAR WHETHER THIS IS A ONE-OFF ISSUE OR AN ISSUE WITH A FLEET OF THEIR … Look up ODI 11307350 at NHTSA ↗	35.6% ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗	24.3% ODI 11472663 When applying brakes and releasing the brakes there is a grinding sound. The grinding sound is pronounced when applying the brake and turning the steering wheel at the same time. When I took the vehicle to Checkered flag BMW of Virginia Beach, I was told per BMW engineering it was norm operating characteristic. The Shop Foreman said he had several customers complain about the same problem and duplicated the problem while driving my vehicle. He was the person that showed me the noise was much louder when turning the steering while braking. The r… Look up ODI 11472663 at NHTSA ↗	210.0% ODI 11516286 While driving on interstate 10 near New Orleans, the computer software system malfunction resulting in loss of power steering and 90% loss of braking action requiring a great distant to stop.Vehicle was towed into shop and was found to have 184 codes violated. No parts were replaced. only an update. if this would have happened in traffic , I would not have been able to stop for 1,000 feet. Look up ODI 11516286 at NHTSA ↗	2045.5% ODI 11522298 I have owned this vehicle for under 6 months. The brakes stopped working and have had to have car towed into shop now twice due to the car not being able to be started due to error codes. When the brake issues occured you would press them and it would barely stop and create a very unsafe situation. Look up ODI 11522298 at NHTSA ↗	3048.4% ODI 11535100 Vehicle would not start after repeated attempts. Several warning alerts , brake malfunction, parking brake malfunction, chassis malfunction, reduced driver assistance warning, drive vehicle to nearest service center. Vehicle started, parking brake would not initially release, then it did and vehicle rolled. Brakes needed to be pressed to the floor to stop the vehicle. Warning alert to secure vehicle. Overall a very unsafe experience, despite the initial warning alerts telling me that I could drive the vehicle to the nearest service center. … Look up ODI 11535100 at NHTSA ↗	620.7% ODI 11614853 2025 BMW X7 xDrive40i (VIN [XXX] ) from United BMW on [XXX], and right away, I had issues with the brakes suddenly hard braking and engaging the parking brake in traffic flow. I later found out there's an active recall for the brake system failure from February 12, 2024, which was in place when I bought the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11614853 at NHTSA ↗	00.0% No examples available for this selection.
Electrical System	2246.8% ODI 11197055 CAR WAS PURCHSED ON MARCH 30TH 2019. THE SEATING OF THE CAR WAS MULFUCTIONING EVEN BEFORE THE DELIVERY OF THE CAR. AFTER THREE HOURS OF WORKING ON THE SEATING, THEY FINALLY DECIDED AND CLAIM THE SEATS ARE OKAY, THIS IS THE FIRST FIX. TWO DAYS LATER, THE BATTERY LIGHT STILL KEPT ON AND WE TOOK THE CAR TO CHECK, WHILE CHECKING THE CAR, WE DISCOVED THAT THE BACK SEATS ARE STILL NOT WORKING, SO WE HAD THE CAR THERE FOR 2WEEKS FOR THEM TO FIX THE SEAT. APRIL 13TH, WE WERE TOLD THAT THEY HAVE FIXED THE SEATS SO WE WENT IN TO GET THE CAR, NOW THIS TIM… Look up ODI 11197055 at NHTSA ↗	1222.2% ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗	817.4% ODI 11447812 I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of … Look up ODI 11447812 at NHTSA ↗	525.0% ODI 11516286 While driving on interstate 10 near New Orleans, the computer software system malfunction resulting in loss of power steering and 90% loss of braking action requiring a great distant to stop.Vehicle was towed into shop and was found to have 184 codes violated. No parts were replaced. only an update. if this would have happened in traffic , I would not have been able to stop for 1,000 feet. Look up ODI 11516286 at NHTSA ↗	613.6% ODI 11512884 · 5,858 mi The contact owns a 2023 BMW X7. The contact stated while driving 45-50 MPH, the message "Unable to Drive" and SOS messages were displayed. The vehicle then came to a complete stop, almost causing a crash. The contact turned off and restarted the vehicle and the vehicle responded as needed, and the contact was able to drive to the residence. The manufacturer was notified of the failure and advised the contact not to drive the vehicle and to take the vehicle to the local dealer for assistance. The vehicle was towed to the dealer, where it was dia… Look up ODI 11512884 at NHTSA ↗	812.9% ODI 11537870 The main center screen that has all the cameras and settings stopped working. It was just a blank screen. Car would start and drive with with just a black screen. Look up ODI 11537870 at NHTSA ↗	310.3% ODI 11612999 A warning message appeared the following day after purchasing the car. The car stopped functioning while driving on the highway 70+ mph. The car started to shake violently and a-lot of alarms went off. I barely managed to pull over on the side of the interstate. I waited for 10 minutes before I could get the car to start again. I only had the car for 3 days. This problem persisted so I exchanged it for a different car. The X7 would turn off on its own and it kept doing the same thing putting me and my children in perilous situations. This … Look up ODI 11612999 at NHTSA ↗	114.3% ODI 11763705 · 14,000 mi The contact owns a 2026 BMX X7. The contact stated the charging tray for the phone was overheating. While driving approximately 70-80 MPH and charging the phone, the phone became extremely hot, and the contact threw the phone, striking the passenger on the head. The driver sustained injuries to the fingertips. The failure occurred while driving at various speeds with various external temperatures. The vehicle was taken to the local dealer, who was unable to assist. The dealer informed the contact that newer vehicles had a fan installed to mitig… Look up ODI 11763705 at NHTSA ↗
Engine	1123.4% ODI 11572446 Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke. Look up ODI 11572446 at NHTSA ↗	1324.1% ODI 11404234 · 14,191 mi 我的BMW X7 M50I开在高速公路上，全车突然没有任何动力，然后我打了BMW ROADSIDE ASSISTANT，在I80-W高速公路上等待3小时没有任何BMW的ROADSIDE ASSISTANT,这个我对BMW USA 的服务真差，还好我人没事，我&… Look up ODI 11404234 at NHTSA ↗	1123.9% ODI 11447812 I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of … Look up ODI 11447812 at NHTSA ↗	15.0% ODI 11699292 Transfer case and front and rear differentials have failed - bmw claims lifetime fluid which is clearly not accurate Look up ODI 11699292 at NHTSA ↗	24.5% ODI 11522298 I have owned this vehicle for under 6 months. The brakes stopped working and have had to have car towed into shop now twice due to the car not being able to be started due to error codes. When the brake issues occured you would press them and it would barely stop and create a very unsafe situation. Look up ODI 11522298 at NHTSA ↗	34.8% ODI 11618388 Purchased this 2024 BMW X7M60I in March 23, since day 1 of ownership and with 100 miles on the dash the car has had massive breaking, electrical, and engine issues. Almost every safty light on the dash comes on or is always on. Car was taken to Centry West BMW over many times and many months/years. Previous to this new recall dated Feb 24 they replaced the IBC and DSC and the whole brake booster and brake system. This was completed on Oct 5th of 23. I was told that this would fix all the problems with the car. Since then the car is still having… Look up ODI 11618388 at NHTSA ↗	26.9% ODI 11612999 A warning message appeared the following day after purchasing the car. The car stopped functioning while driving on the highway 70+ mph. The car started to shake violently and a-lot of alarms went off. I barely managed to pull over on the side of the interstate. I waited for 10 minutes before I could get the car to start again. I only had the car for 3 days. This problem persisted so I exchanged it for a different car. The X7 would turn off on its own and it kept doing the same thing putting me and my children in perilous situations. This … Look up ODI 11612999 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	714.9% ODI 11548637 This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle rep… Look up ODI 11548637 at NHTSA ↗	1018.5% ODI 11271054 · 1,000 mi ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES. Look up ODI 11271054 at NHTSA ↗	510.9% ODI 11464104 Sunroof randomly exploded while driving in the middle of no where . No impact , no debris , no flying objects around at all Look up ODI 11464104 at NHTSA ↗	630.0% ODI 11471353 BMW x7 has the start button by the stick shift and other buttons for navigation modes and others and I when not in park at speed of 25 mph if mistakenly you hit the start button it shut off the car losing power breaks and power steering. BMW told me that how it is designed and above 25 mph even if you are at 100 mph if you do it once the car will go into neutral, if you do it twice the car will shut off and you lose everything I think that is very serious This happened to me while driving. We hit the start/stop button and the car shut off, … Look up ODI 11471353 at NHTSA ↗	24.5% ODI 11534138 Our vehicle dies while driving down the highway, twice now in less than 30 days. I drivetrain and low-power warning came on, but the car died and wouldn't start. The obvious risk is that we were driving on the highway and barely avoided being in an accident as I tried to steer us off the road. The second time we were at a park. In both instnances, the temperature was over 100 degrees and my 3 and 5 year old both got sick from overheating. We were stranded in the middle of nowhere. The dealership said "it probably just overheated, we couldn't fi… Look up ODI 11534138 at NHTSA ↗	812.9% ODI 11532046 Break Failure on NJ Garden State Parkway. Look up ODI 11532046 at NHTSA ↗	413.8% ODI 11618342 Subject: Request for Refund on Defective 2025 BMW X7 Hello, I hope this message finds you well. I am reaching out regarding ongoing issues with my 2025 BMW X7, which I purchased new. Shortly after purchase, I noticed that cavity fluid began leaking from all four doors and the tailgate. I contacted BMW, and they instructed me to take the vehicle to the service center at the dealership where I made the purchase. The dealership kept the car for 10 days, and when I picked it up, I noticed that the cavity fluid had damaged the paint on the bottom… Look up ODI 11618342 at NHTSA ↗	114.3% ODI 11766773 As I was driving down the highway, there was a loud explosion , took me a moment to realize what had happened. My sunroof had exploded! The interior cover was in place so no glass fell inside. It was 68* out, there were no other cars around within a half mile, so I don’t know why that happened, but I heard it’s been happening this year. Add me to the list. Look up ODI 11766773 at NHTSA ↗
Electronic Stability Control (Esc)	12.1% ODI 11578676 · 50,000 mi The contact owns a 2019 BMW X7. The contact stated that while driving at approximately 70 MPH, she felt and observed a loud bang emanating from the rear of the vehicle. The vehicle chassis stabilization malfunction warning light was illuminated. The vehicle was steered to the side of the road where the vehicle was inspected. The contact stated that the vehicle was observed leaning towards the rear right. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side air strut was fractured and the compressor needed to be … Look up ODI 11578676 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1329.5% ODI 11581183 The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was contacted but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirm… Look up ODI 11581183 at NHTSA ↗	2235.5% ODI 11582624 The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11582624 at NHTSA ↗	620.7% ODI 11620670 The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11620670 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	510.6% ODI 11701579 the transfer case for this 2019 is failing, and cannot be repaired without changing the entire case according to the mechanic notes. there is a significant grinding when turning at slow speeds and a locking-up feeling to the steering. dealer will not admit to any issues. car was inspected by an independent certified BMW mechanic no warning or indication given other than the impaired handling of the vehicle. Look up ODI 11701579 at NHTSA ↗	1527.8% ODI 11384398 · 9,800 mi ON TUESDAY, NOVEMBER 17TH, AROUND 7PM ET, I PARKED IN FRONT OF A BUILDING COMPLEX. THE CAR WAS IN PARKING MOD WITH ENGINE ON. I WAS TALKING TO MY BROTHER IN LAW IN THE CAR WHEN WITHIN 4-5 MIN FROM THE TIME OF THE CAR WAS IN FULL STOP, WE HEARD THE ENGINE ROARING LOUDER AND LOUDER AND THE CAR ACCELERATED WITH TREMENDOUS SPEED TOWARDS THE BUILDING (PARKING SPOT IS AROUND 20 FEET FROM THE BUILDING). I PRESSED THE BRAKES, BUT THE CAR DIDN'T STOPPED UNTIL WE ENDED UP INSIDE THE BUILDING GOING THROUGH A BRICK WALL. THE ENGINE WAS STILL ROARING LOUDE… Look up ODI 11384398 at NHTSA ↗	1123.9% ODI 11594608 The transfer case became damaged causing shuddering and loss of power while turning and accelerating. Once failed all power lost to rear wheels. My vehicle is available for inspection upon request and the problem has been confirmed by BMW dealership and replacement is required. Any loss of control of your vehicle is a safety hazard. This is a widely known issue and a recall has already been issued for years 2013-2016. The problem still exist in later models mine being a 2021. Look up ODI 11594608 at NHTSA ↗	210.0% ODI 11696292 Description of the Problem: At ~57,000 miles, the front differential on my 2025 BMW X7 M50i failed and was replaced by an authorized dealer in March 2025. The issue was believed resolved, but in October 2025 the vehicle was returned to Advantage BMW because of a question about when the vehicle showing shuttering, vibration, and binding during low-speed turns. The car has been at the BMW dealership since 10/15/2025, where it was diagnosed with a transfer-case failure. Both failures occurred without any warning lights, messages, or diagnostic al… Look up ODI 11696292 at NHTSA ↗	49.1% ODI 11534138 Our vehicle dies while driving down the highway, twice now in less than 30 days. I drivetrain and low-power warning came on, but the car died and wouldn't start. The obvious risk is that we were driving on the highway and barely avoided being in an accident as I tried to steer us off the road. The second time we were at a park. In both instnances, the temperature was over 100 degrees and my 3 and 5 year old both got sick from overheating. We were stranded in the middle of nowhere. The dealership said "it probably just overheated, we couldn't fi… Look up ODI 11534138 at NHTSA ↗	23.2% ODI 11634261 While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadwa… Look up ODI 11634261 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes, Hydraulic	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	511.4% ODI 11599224 · 4,152 mi The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the brake pedal was depressed was depressed but required added effort in depressing the brake pedal. The contact stated that the brakes,… Look up ODI 11599224 at NHTSA ↗	1422.6% ODI 11619941 The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced… Look up ODI 11619941 at NHTSA ↗	620.7% ODI 11620670 The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Look up ODI 11620670 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	36.4% ODI 11458821 · 5,000 mi The contact owned a 2019 BMW X7. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The dealer was made aware of the failure and the vehicle was traded in for another vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. Look up ODI 11458821 at NHTSA ↗	11.9% ODI 11384398 · 9,800 mi ON TUESDAY, NOVEMBER 17TH, AROUND 7PM ET, I PARKED IN FRONT OF A BUILDING COMPLEX. THE CAR WAS IN PARKING MOD WITH ENGINE ON. I WAS TALKING TO MY BROTHER IN LAW IN THE CAR WHEN WITHIN 4-5 MIN FROM THE TIME OF THE CAR WAS IN FULL STOP, WE HEARD THE ENGINE ROARING LOUDER AND LOUDER AND THE CAR ACCELERATED WITH TREMENDOUS SPEED TOWARDS THE BUILDING (PARKING SPOT IS AROUND 20 FEET FROM THE BUILDING). I PRESSED THE BRAKES, BUT THE CAR DIDN'T STOPPED UNTIL WE ENDED UP INSIDE THE BUILDING GOING THROUGH A BRICK WALL. THE ENGINE WAS STILL ROARING LOUDE… Look up ODI 11384398 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	24.5% ODI 11537161 On June 29th, 2023 at approximately 8:45 AM we were pulling into a parking space slowly tapping the brakes to slow and stop the vehicle. About 2/3 of the way into the parking stall around 3 or 4 feet from the curb, the vehicle actually accelerated while pressing the brake jumping the curb. We pressed on the brakes again and the car accelerated even faster crossing the sidewalk crashing into a building. We believe the brakes caused the SUA (Sudden Unintended Acceleration) accelerating the vehicle twice and the vehicle failed to apply the br… Look up ODI 11537161 at NHTSA ↗	812.9% ODI 11589512 Collision warning failed. Automatic emergency braking failed. Unknown if brakes were delayed or had issue stopping. I rear ended the car the in front of me, going from a stop while attempting to make a right hand turn. There were no system warnings or emergency braking applied although the car is equipped with those and many more safety features. During the accident the air bags were not deployed. So the impact was not severe but caused a combined $10,000 plus in cosmetic damage to both vehicles. Look up ODI 11589512 at NHTSA ↗	413.8% ODI 11621194 We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either . Look up ODI 11621194 at NHTSA ↗	114.3% ODI 11741986 Traveling at highway speed of 65 mph. Not using the cruise control or self driving feature and had both hands on the wheel. Message appears on the screen “inability to drive detected” with a chime and red warning light. I am driving the car so not sure what this means. Moments later, a new warning message saying “Emergency stop initiated” and the car slams on the brakes and starts to steer toward the shoulder. There is traffic around me braking and trying to get out of my way. The car will not respond until I finally press the accelerator to th… Look up ODI 11741986 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	Too few reports for a range	14,191 mi	3 (sparse)	ODI 11384398 · 9,800 mi ON TUESDAY, NOVEMBER 17TH, AROUND 7PM ET, I PARKED IN FRONT OF A BUILDING COMPLEX. THE CAR WAS IN PARKING MOD WITH ENGINE ON. I WAS TALKING TO MY BROTHER IN LAW IN THE CAR WHEN WITHIN 4-5 MIN FROM THE TIME OF THE CAR WAS IN FULL STOP, WE HEARD THE ENGINE ROARING LOUDER AND LOUDER AND THE CAR ACCELERATED WITH TREMENDOUS SPEED TOWARDS THE BUILDING (PARKING SPOT IS AROUND 20 FEET FROM THE BUILDING). I PRESSED THE BRAKES, BUT THE CAR DIDN'T STOPPED UNTIL WE ENDED UP INSIDE THE BUILDING GOING THROUGH A BRICK WALL. THE ENGINE WAS STILL ROARING LOUDE… Look up ODI 11384398 at NHTSA ↗ ODI 11404234 · 14,191 mi 我的BMW X7 M50I开在高速公路上，全车突然没有任何动力，然后我打了BMW ROADSIDE ASSISTANT，在I80-W高速公路上等待3小时没有任何BMW的ROADSIDE ASSISTANT,这个我对BMW USA 的服务真差，还好我人没事，我&… Look up ODI 11404234 at NHTSA ↗ ODI 11697151 · 140,218 mi The contact works for a company that owns a 2020 BMW X7. The contact stated that while his boss was driving at an undisclosed speed, the vehicle stalled. The driver was able to veer to the side of the road. The vehicle was towed to a station. The vehicle was then towed to the dealer, where it was diagnosed and determined that the front trans-axle had disintegrated, causing the shaft to pinch and to create an 8-inch hole at the bottom of the oil pan. The contact stated that a significant amount of oil had leaked from the vehicle. The dealer dete… Look up ODI 11697151 at NHTSA ↗
Engine	Too few reports for a range	77,205 mi	2 (sparse)	ODI 11404234 · 14,191 mi 我的BMW X7 M50I开在高速公路上，全车突然没有任何动力，然后我打了BMW ROADSIDE ASSISTANT，在I80-W高速公路上等待3小时没有任何BMW的ROADSIDE ASSISTANT,这个我对BMW USA 的服务真差，还好我人没事，我&… Look up ODI 11404234 at NHTSA ↗ ODI 11697151 · 140,218 mi The contact works for a company that owns a 2020 BMW X7. The contact stated that while his boss was driving at an undisclosed speed, the vehicle stalled. The driver was able to veer to the side of the road. The vehicle was towed to a station. The vehicle was then towed to the dealer, where it was diagnosed and determined that the front trans-axle had disintegrated, causing the shaft to pinch and to create an 8-inch hole at the bottom of the oil pan. The contact stated that a significant amount of oil had leaked from the vehicle. The dealer dete… Look up ODI 11697151 at NHTSA ↗
Electrical System	Too few reports for a range	51,000 mi	4 (sparse)	ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗ ODI 11641679 · 44,000 mi The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. … Look up ODI 11641679 at NHTSA ↗ ODI 11660517 · 58,000 mi The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Numb… Look up ODI 11660517 at NHTSA ↗
Unknown Or Other	Too few reports for a range	1,500 mi	2 (sparse)	ODI 11271054 · 1,000 mi ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES. Look up ODI 11271054 at NHTSA ↗ ODI 11374124 · 2,000 mi I WAS CALLED BY A BMW REPRESENTATIVE AND TOLD A SAFETY RECALL WAS IN AFFECT AND I WAS NOT TO DRIVE MY BRAND NEW BMW X7 NOT EVEN TO THE DEALERSHIP. THEY WOULD ARRANGE TO COME GET IT VIA A WRECKER AND WOULD BE KEEPING IT APPROXIMATELY A MONTH. NO ONE WILL DISCLOSE TO ME THE ISSUE OR THE FIX. THEY ARE BEING VERY CLOSED TO ALL MY QUESTIONS. MUST BE SERIOUS AND LAWYERS MUST BE ALREADY INVOLVED. BEST I CAN TELL VIA THE NHTSA WEBSITE, NO NOTIFICATION HAS BEEN MADE TO THE NHTSA AS REQUIRED BY LAW. Look up ODI 11374124 at NHTSA ↗
Steering	Too few reports for a range	40,970 mi	2 (sparse)	ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗ ODI 11580898 · 74,000 mi The contact owns a 2020 BMW X7. The contact stated that while turning the steering wheel in either direction there was a squeaking sound coming from the steering column. The contact stated that over time the failure had become progressively worse, and the steering had become unstable while driving at highway speeds. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The … Look up ODI 11580898 at NHTSA ↗
Suspension	Too few reports for a range	42,000 mi	1 (sparse)	ODI 11699161 · 42,000 mi The contact owns a 2020 BMW X7. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the wheels while turning to the right or the left. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that both front control arms needed to be replaced; however, the vehicle was not repaired due to the cost. Upon investigation, the contact related the failure to NHTSA Campaign Number: 20V678000 (SUSPENSION); however, the VIN was not included. The vehicle was previous… Look up ODI 11699161 at NHTSA ↗
Service Brakes	Too few reports for a range	7,940 mi	1 (sparse)	ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	3	None	ODI 11619696 I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials. this created a very dangerous situation for an immediate accident as there were vehicles all around me. the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024. NHTSA has issued the following recall stating that the starter motor may fail and overheat. NHTSA Ca… Look up ODI 11619696 at NHTSA ↗ ODI 11620951 The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat bel… Look up ODI 11620951 at NHTSA ↗ ODI 11622017 The car just stopped in the middle of the road and wouldn’t restart. The starter is fried. I didn’t know about the starter recall Look up ODI 11622017 at NHTSA ↗
2024-11	0	None	No examples available for this selection.
2024-12	2	None	ODI 11629555 On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the reca… Look up ODI 11629555 at NHTSA ↗ ODI 11629930 I have noticed that the engine light on my BMW X7 keeps turning on after long rides but then disappears after some time. Upon inspection, I was informed that the issue is related to the active grille shutter, which is located in the front part of the body. While researching to see if others have experienced the same issue, I discovered that many BMW X5 and X7 owners have reported similar problems. It appears to be a common issue with these models. I believe BMW should consider issuing a recall for this problem since it seems to affect a signif… Look up ODI 11629930 at NHTSA ↗
2025-01	1	None	ODI 11639667 Third row seat malfunction sending rear seat back unlocked appearing on dash. Switch for third row seat is faulty and need to be replaced. Warning states a safety issue with seat being unlocked. Inspected by bmw passport. The notice came up 3 days ago on dash vehicle was purchased from global auto outlet 12/26/24 Look up ODI 11639667 at NHTSA ↗
2025-02	1	None	ODI 11641679 · 44,000 mi The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. … Look up ODI 11641679 at NHTSA ↗
2025-03	0	None	No examples available for this selection.
2025-04	1	None	ODI 11653163 Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all. Look up ODI 11653163 at NHTSA ↗
2025-05	1	None	ODI 11660517 · 58,000 mi The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Numb… Look up ODI 11660517 at NHTSA ↗
2025-06	1	None	ODI 11664910 While my wife was driving our 2020 BMW X7M under normal conditions, the vehicle experienced a catastrophic drivetrain and differential failure. According to the BMW dealership’s service manager, internal drivetrain components became disconnected while the vehicle was in motion. This caused parts to spin freely and damage surrounding systems. Fortunately, no crash occurred, but the technician emphasized that it could have easily led to an accident. There was no external impact, accident, or driver error. Both the BMW dealership and an independe… Look up ODI 11664910 at NHTSA ↗
2025-07	2	None	ODI 11676835 I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which, according to their own documentation, “lost connection.” These signs point to recurring… Look up ODI 11676835 at NHTSA ↗ ODI 11677519 I was driving and as I parked on my driveway a message popped up on my dash board saying " " Increased Steering efforts" then I wasn't able to move the steering wheel at all, it feel like it got locked. Look up ODI 11677519 at NHTSA ↗
2025-08	4	None	ODI 11677774 · 60,000 mi The contact owns 2020 BMW X7. The contact stated while driving 30 MPH, the message "Oil Pump Leak Over - Get the Vehicle Towed to Local Service Dealer" was displayed. The vehicle was towed to an independent mechanic, who could not repair the vehicle. The vehicle was towed to the dealer, where an unknown diagnosis was made. The vehicle was then towed to Baltimore Motor Works, where it was diagnosed that the engine oil pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assista… Look up ODI 11677774 at NHTSA ↗ ODI 11678527 X7 models from year 2020 -2022 have a particular issue at stake which is a manufacture default as it's been reported in many cases in X7 models. I'd like have this Transportation safety to please look into this issue a safety recall as there is a shuddering issue in most x7's when turning right or left at a lower speed which slips the vehicle. I would appreciate it if someone could look into this. Thanks, Look up ODI 11678527 at NHTSA ↗ ODI 11679631 Transfer case causes vehicle to shake when driving straight or turning from a complete stop or low speeds. Look up ODI 11679631 at NHTSA ↗
2025-09	0	25V644000	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	3	None	ODI 11697151 · 140,218 mi The contact works for a company that owns a 2020 BMW X7. The contact stated that while his boss was driving at an undisclosed speed, the vehicle stalled. The driver was able to veer to the side of the road. The vehicle was towed to a station. The vehicle was then towed to the dealer, where it was diagnosed and determined that the front trans-axle had disintegrated, causing the shaft to pinch and to create an 8-inch hole at the bottom of the oil pan. The contact stated that a significant amount of oil had leaked from the vehicle. The dealer dete… Look up ODI 11697151 at NHTSA ↗ ODI 11699161 · 42,000 mi The contact owns a 2020 BMW X7. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the wheels while turning to the right or the left. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that both front control arms needed to be replaced; however, the vehicle was not repaired due to the cost. Upon investigation, the contact related the failure to NHTSA Campaign Number: 20V678000 (SUSPENSION); however, the VIN was not included. The vehicle was previous… Look up ODI 11699161 at NHTSA ↗ ODI 11701054 My front differential has failed and my vehicle has 62,000 miles. There is no recommended service and maintenance schedule for replacing fluids for the front differential so I thinking that this failure is due to an engineering design flaw including no recommended schedule to service the unit. It also seems this component may be too small/weak for the engine output. I has seem this failure reported on many blobs and users groups and seems to be recurring issue that BMW turns a blind side to. They ask why an extended warranty was not purchased a… Look up ODI 11701054 at NHTSA ↗
2025-12	4	None	ODI 11702895 Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices. Look up ODI 11702895 at NHTSA ↗ ODI 11703170 I am filing this complaint because the third-row passenger seat in my 2020 BMW X7 has a serious defect that poses an immediate safety risk to children and passengers. The third-row seat malfunctioned while my child was exiting the vehicle. The powered seat began moving unexpectedly and trapped my child’s leg, and we had extreme difficulty getting the seat to release. This is an extremely dangerous failure for any powered seat, especially one that is frequently used by children. This is not normal wear and tear , this is a mechanical and elect… Look up ODI 11703170 at NHTSA ↗ ODI 11703716 • Third-row seat in my 2020 BMW X7 failed during normal operation and trapped my [XXX] daughter between the seatbacks. • She sustained injuries to her legs (documented in photos). I injured my arm while trying to free her. • Approximately 10 people witnessed the incident. • Seat would not move or release electronically or manually, no functional emergency release. • Multiple BMW system warnings occurred before the incident, including: – “Third row seat risk of injury” – “Right/left rear seat unlocked” – “Right/left rear seat back unlocked” •… Look up ODI 11703716 at NHTSA ↗
2026-01	1	None	ODI 11709010 Low oil pressure warning. Oil pump replacement Look up ODI 11709010 at NHTSA ↗
2026-02	4	None	ODI 11715043 The check engine light on my 2020 BMW X7 intermittently illuminates and then clears without warning. A BMW technician diagnosed the cause as a malfunctioning active grille shutter assembly at the front of the vehicle. Research shows this is a widespread issue among BMW X5 and X7 models of similar years, with many owners reporting the same failure and expensive repairs. This appears to be a systemic defect, not an isolated incident. Because the grille shutter directly affects engine airflow and cooling, this issue raises reliability and potentia… Look up ODI 11715043 at NHTSA ↗ ODI 11715264 My vehicle is included in BMW Recall Campaign No. 25V 644 – Engine Starter. It has repeatedly failed to start, and on two separate occasions the engine completely stalled while I was stopped at a traffic light. Each time, it took multiple attempts before the car would restart. I have also been stranded in numerous parking lots, during both extreme heat and freezing temperatures, with my children because the vehicle would not start. These incidents were unexpected, unsafe, and entirely consistent with the symptoms described in the recall. We have … Look up ODI 11715264 at NHTSA ↗ ODI 11717153 Transfer case broke and struck the engine while driving. Look up ODI 11717153 at NHTSA ↗
2026-03	1	None	ODI 11721850 The transfer case on my 2020 BMW X7 failed and had to be replaced. Turning the vehicle became unstable as the vehicle shuttered badly. BMW confirmed the shuttering and first changed the transfer case fluid. However, it only slightly helped at first but the shuttering came fully back shortly thereafter. The vehicle was inspected by BMW twice. I don’t remember any warning lights on the dash. The shuttering first occurred in 2024. Look up ODI 11721850 at NHTSA ↗
2026-04	3	None	ODI 11731322 I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is lost entirely, often with little to no warning before engine damage or vehicle disablement. Warning signs, when present, include inability to measure… Look up ODI 11731322 at NHTSA ↗ ODI 11732890 NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •… Look up ODI 11732890 at NHTSA ↗ ODI 11733459 I am writing to formally report a potential safety-related defect involving BMW vehicles equipped with the B58TU engine, primarily affecting model years 2019 through 2021. My vehicle experienced a sudden loss of engine oil pressure that resulted in catastrophic engine failure. This condition occurred with little to no warning and led to immediate vehicle disablement. The failure created a hazardous situation, as the vehicle was no longer able to maintain propulsion and could have placed occupants at risk because it occurred in active traffic or… Look up ODI 11733459 at NHTSA ↗
2026-05	0	None	No examples available for this selection.
2026-06	4	None	ODI 11742175 While driving the vehicle sensor lights began to come on. I assumed it was a dirty outside sensor. Not long after the ABS system lit up and my car said traction even though I was just pulling into my driveway. I quickly turned around and drove to my mechanic. Showed him all the lights and he connected the computer to read the error codes. Found out that my oil pump was the main cause of the issue. Double checked to make sure it wasn't a battery failure causing incorrect error codes and the battery was in good condition. At this time I have to h… Look up ODI 11742175 at NHTSA ↗ ODI 11744077 My X7’s front differential went bad at 50k miles. I paid over 100k for a vehicle of this caliber to have something like this fail and have to pay 8k with no help from BMWNA. I’ve been a loyal customer with bmw having owned over 5 bmw vehicles in the past. And for me to get treated like this is unacceptable. I hope we can have a law suit against bmw for this. Look up ODI 11744077 at NHTSA ↗ ODI 11744300 The front thrust arm bushing was previously replaced on December 19, 2023, at 34,750 miles (after three years of ownership). It has now failed again at 57,203 miles, lasting only about 22,500 miles. This repeat failure within a relatively short timeframe and mileage interval suggests an underlying issue or defective part. The dealer wants me to replace both Front Thrust Arm bushings again. Look up ODI 11744300 at NHTSA ↗
2026-07	1	None	ODI 11749192 We came from [XXX] to [XXX] at night. It was rainy in [XXX]. We parked the vehicle in the front of the garage door of the house and went to sleep. Around 8:00-9:00AM two police cars from [XXX] PD came to our house. The officer said that the vehicle calls to BMW or 911 as an emergency and they forwarder that call to FPD. The officers checked the vehicle and they figured that the vehicle did the emergency call when was parked. Now, the emergency call system is not working, because of the bad factory sealant in the top of the roof and the water… Look up ODI 11749192 at NHTSA ↗
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	2	None	ODI 11765783 Approximately 67,000 miles, my 2020 BMW X7 XDrive 40i began falsely indicating that the driver's door was open even though the door was securely closed. While the vehicle was in drive and moving, the false door open signal caused the vehicle to automatically shift into park and abruptly react. This caused a serious risk of an unexpected stop and loss of vehicle control. BMW Fairfax inspected the vehicle and verified that it indicated the driver's door was open and shifted or attempted to shift into park while driving and moving. BMW found faul… Look up ODI 11765783 at NHTSA ↗ ODI 11766231 2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S… Look up ODI 11766231 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 11 complaints · 2023: 39 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	3	8	11
2023	15	35	39

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	20	0	0
2023	42	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Engine	Electrical System	Unknown Or Other	Seats	Steering	Suspension	Service Brakes
Power Train	—	3 ODI 11404234 · 14,191 mi 我的BMW X7 M50I开在高速公路上，全车突然没有任何动力，然后我打了BMW ROADSIDE ASSISTANT，在I80-W高速公路上等待3小时没有任何BMW的ROADSIDE ASSISTANT,这个我对BMW USA 的服务真差，还好我人没事，我&… Look up ODI 11404234 at NHTSA ↗ ODI 11535937 Engine shut off after a brief warning message on the dash while highway driving. I don't remember the exact words but it was a "drivetrain" problem. After the the message came on the car sputtered 2 or 3 times and then the engine shut down without warning. The car would not re-start. The car was stuck in the middle of the highway dead in it's track, in real danger of being rear ended by oncoming traffic driving at highway speeds. The car was towed to a nearby dealership that said the fuel pump failed. The odometer on the car was at 48,000, well… Look up ODI 11535937 at NHTSA ↗ ODI 11697151 · 140,218 mi The contact works for a company that owns a 2020 BMW X7. The contact stated that while his boss was driving at an undisclosed speed, the vehicle stalled. The driver was able to veer to the side of the road. The vehicle was towed to a station. The vehicle was then towed to the dealer, where it was diagnosed and determined that the front trans-axle had disintegrated, causing the shaft to pinch and to create an 8-inch hole at the bottom of the oil pan. The contact stated that a significant amount of oil had leaked from the vehicle. The dealer dete… Look up ODI 11697151 at NHTSA ↗	1 ODI 11765783 Approximately 67,000 miles, my 2020 BMW X7 XDrive 40i began falsely indicating that the driver's door was open even though the door was securely closed. While the vehicle was in drive and moving, the false door open signal caused the vehicle to automatically shift into park and abruptly react. This caused a serious risk of an unexpected stop and loss of vehicle control. BMW Fairfax inspected the vehicle and verified that it indicated the driver's door was open and shifted or attempted to shift into park while driving and moving. BMW found faul… Look up ODI 11765783 at NHTSA ↗	1 ODI 11765783 Approximately 67,000 miles, my 2020 BMW X7 XDrive 40i began falsely indicating that the driver's door was open even though the door was securely closed. While the vehicle was in drive and moving, the false door open signal caused the vehicle to automatically shift into park and abruptly react. This caused a serious risk of an unexpected stop and loss of vehicle control. BMW Fairfax inspected the vehicle and verified that it indicated the driver's door was open and shifted or attempted to shift into park while driving and moving. BMW found faul… Look up ODI 11765783 at NHTSA ↗	1 ODI 11676835 I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which, according to their own documentation, “lost connection.” These signs point to recurring… Look up ODI 11676835 at NHTSA ↗	1 ODI 11702895 Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices. Look up ODI 11702895 at NHTSA ↗	2 ODI 11678527 X7 models from year 2020 -2022 have a particular issue at stake which is a manufacture default as it's been reported in many cases in X7 models. I'd like have this Transportation safety to please look into this issue a safety recall as there is a shuddering issue in most x7's when turning right or left at a lower speed which slips the vehicle. I would appreciate it if someone could look into this. Thanks, Look up ODI 11678527 at NHTSA ↗ ODI 11702895 Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices. Look up ODI 11702895 at NHTSA ↗	0
Engine	3 ODI 11404234 · 14,191 mi 我的BMW X7 M50I开在高速公路上，全车突然没有任何动力，然后我打了BMW ROADSIDE ASSISTANT，在I80-W高速公路上等待3小时没有任何BMW的ROADSIDE ASSISTANT,这个我对BMW USA 的服务真差，还好我人没事，我&… Look up ODI 11404234 at NHTSA ↗ ODI 11535937 Engine shut off after a brief warning message on the dash while highway driving. I don't remember the exact words but it was a "drivetrain" problem. After the the message came on the car sputtered 2 or 3 times and then the engine shut down without warning. The car would not re-start. The car was stuck in the middle of the highway dead in it's track, in real danger of being rear ended by oncoming traffic driving at highway speeds. The car was towed to a nearby dealership that said the fuel pump failed. The odometer on the car was at 48,000, well… Look up ODI 11535937 at NHTSA ↗ ODI 11697151 · 140,218 mi The contact works for a company that owns a 2020 BMW X7. The contact stated that while his boss was driving at an undisclosed speed, the vehicle stalled. The driver was able to veer to the side of the road. The vehicle was towed to a station. The vehicle was then towed to the dealer, where it was diagnosed and determined that the front trans-axle had disintegrated, causing the shaft to pinch and to create an 8-inch hole at the bottom of the oil pan. The contact stated that a significant amount of oil had leaked from the vehicle. The dealer dete… Look up ODI 11697151 at NHTSA ↗	—	2 ODI 11715043 The check engine light on my 2020 BMW X7 intermittently illuminates and then clears without warning. A BMW technician diagnosed the cause as a malfunctioning active grille shutter assembly at the front of the vehicle. Research shows this is a widespread issue among BMW X5 and X7 models of similar years, with many owners reporting the same failure and expensive repairs. This appears to be a systemic defect, not an isolated incident. Because the grille shutter directly affects engine airflow and cooling, this issue raises reliability and potentia… Look up ODI 11715043 at NHTSA ↗ ODI 11715264 My vehicle is included in BMW Recall Campaign No. 25V 644 – Engine Starter. It has repeatedly failed to start, and on two separate occasions the engine completely stalled while I was stopped at a traffic light. Each time, it took multiple attempts before the car would restart. I have also been stranded in numerous parking lots, during both extreme heat and freezing temperatures, with my children because the vehicle would not start. These incidents were unexpected, unsafe, and entirely consistent with the symptoms described in the recall. We have … Look up ODI 11715264 at NHTSA ↗	0	0	0	0	0
Electrical System	1 ODI 11765783 Approximately 67,000 miles, my 2020 BMW X7 XDrive 40i began falsely indicating that the driver's door was open even though the door was securely closed. While the vehicle was in drive and moving, the false door open signal caused the vehicle to automatically shift into park and abruptly react. This caused a serious risk of an unexpected stop and loss of vehicle control. BMW Fairfax inspected the vehicle and verified that it indicated the driver's door was open and shifted or attempted to shift into park while driving and moving. BMW found faul… Look up ODI 11765783 at NHTSA ↗	2 ODI 11715043 The check engine light on my 2020 BMW X7 intermittently illuminates and then clears without warning. A BMW technician diagnosed the cause as a malfunctioning active grille shutter assembly at the front of the vehicle. Research shows this is a widespread issue among BMW X5 and X7 models of similar years, with many owners reporting the same failure and expensive repairs. This appears to be a systemic defect, not an isolated incident. Because the grille shutter directly affects engine airflow and cooling, this issue raises reliability and potentia… Look up ODI 11715043 at NHTSA ↗ ODI 11715264 My vehicle is included in BMW Recall Campaign No. 25V 644 – Engine Starter. It has repeatedly failed to start, and on two separate occasions the engine completely stalled while I was stopped at a traffic light. Each time, it took multiple attempts before the car would restart. I have also been stranded in numerous parking lots, during both extreme heat and freezing temperatures, with my children because the vehicle would not start. These incidents were unexpected, unsafe, and entirely consistent with the symptoms described in the recall. We have … Look up ODI 11715264 at NHTSA ↗	—	4 ODI 11543462 The instrument cluster malfunctions - effectively taking the computer dark. This is so widespread they are indefinitely back ordered. Essential car part that is failing too early in lifecycle , still a new car, not a mileage issue Not safe to drive , must have this part Part is on back order indefinitely which is a red flag and makes us think broader systemic issue with part/class of vehicle Need to find a solution that ensures safety of family and recognizes this issue Repeat BMW customer and want to continue to be so but feeling very uncom… Look up ODI 11543462 at NHTSA ↗ ODI 11732890 NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •… Look up ODI 11732890 at NHTSA ↗ ODI 11749192 We came from [XXX] to [XXX] at night. It was rainy in [XXX]. We parked the vehicle in the front of the garage door of the house and went to sleep. Around 8:00-9:00AM two police cars from [XXX] PD came to our house. The officer said that the vehicle calls to BMW or 911 as an emergency and they forwarder that call to FPD. The officers checked the vehicle and they figured that the vehicle did the emergency call when was parked. Now, the emergency call system is not working, because of the bad factory sealant in the top of the roof and the water… Look up ODI 11749192 at NHTSA ↗	0	1 ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗	0	2 ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗ ODI 11732890 NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •… Look up ODI 11732890 at NHTSA ↗
Unknown Or Other	1 ODI 11765783 Approximately 67,000 miles, my 2020 BMW X7 XDrive 40i began falsely indicating that the driver's door was open even though the door was securely closed. While the vehicle was in drive and moving, the false door open signal caused the vehicle to automatically shift into park and abruptly react. This caused a serious risk of an unexpected stop and loss of vehicle control. BMW Fairfax inspected the vehicle and verified that it indicated the driver's door was open and shifted or attempted to shift into park while driving and moving. BMW found faul… Look up ODI 11765783 at NHTSA ↗	0	4 ODI 11543462 The instrument cluster malfunctions - effectively taking the computer dark. This is so widespread they are indefinitely back ordered. Essential car part that is failing too early in lifecycle , still a new car, not a mileage issue Not safe to drive , must have this part Part is on back order indefinitely which is a red flag and makes us think broader systemic issue with part/class of vehicle Need to find a solution that ensures safety of family and recognizes this issue Repeat BMW customer and want to continue to be so but feeling very uncom… Look up ODI 11543462 at NHTSA ↗ ODI 11732890 NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •… Look up ODI 11732890 at NHTSA ↗ ODI 11749192 We came from [XXX] to [XXX] at night. It was rainy in [XXX]. We parked the vehicle in the front of the garage door of the house and went to sleep. Around 8:00-9:00AM two police cars from [XXX] PD came to our house. The officer said that the vehicle calls to BMW or 911 as an emergency and they forwarder that call to FPD. The officers checked the vehicle and they figured that the vehicle did the emergency call when was parked. Now, the emergency call system is not working, because of the bad factory sealant in the top of the roof and the water… Look up ODI 11749192 at NHTSA ↗	—	0	0	0	1 ODI 11732890 NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •… Look up ODI 11732890 at NHTSA ↗
Seats	1 ODI 11676835 I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which, according to their own documentation, “lost connection.” These signs point to recurring… Look up ODI 11676835 at NHTSA ↗	0	0	0	—	0	0	0
Steering	1 ODI 11702895 Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices. Look up ODI 11702895 at NHTSA ↗	0	1 ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗	0	0	—	2 ODI 11702895 Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices. Look up ODI 11702895 at NHTSA ↗ ODI 11766231 2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S… Look up ODI 11766231 at NHTSA ↗	2 ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗ ODI 11766231 2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S… Look up ODI 11766231 at NHTSA ↗
Suspension	2 ODI 11678527 X7 models from year 2020 -2022 have a particular issue at stake which is a manufacture default as it's been reported in many cases in X7 models. I'd like have this Transportation safety to please look into this issue a safety recall as there is a shuddering issue in most x7's when turning right or left at a lower speed which slips the vehicle. I would appreciate it if someone could look into this. Thanks, Look up ODI 11678527 at NHTSA ↗ ODI 11702895 Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices. Look up ODI 11702895 at NHTSA ↗	0	0	0	0	2 ODI 11702895 Hello , I would like to report a failed front differential on my vehicle. This issue was diagnosed by an independent BMW shop and is currently being repaired. Mine made it to 69k miles but many others have had theirs failed before 50k miles. My main goal is to bring light to this issue since it seems to be a design flaw. There's also numerous reports for failed transfer cases since they aren't normally serviced by BMW dealers. I've attached both repair invoices. Look up ODI 11702895 at NHTSA ↗ ODI 11766231 2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S… Look up ODI 11766231 at NHTSA ↗	—	1 ODI 11766231 2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S… Look up ODI 11766231 at NHTSA ↗
Service Brakes	0	0	2 ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗ ODI 11732890 NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •… Look up ODI 11732890 at NHTSA ↗	1 ODI 11732890 NHTSA COMPLAINT (VERY IMPORTANT – SAFETY FOCUSED) Subject: Safety Complaint – BMW X7 Electrical Defect and Fire Risk (VIN: [XXX] ) To the National Highway Traffic Safety Administration, I am submitting a formal safety complaint regarding a 2020 BMW X7 xDrive40i affected by Recall No. 24V-576 (Engine Starter Defect). My vehicle has experienced: •Sudden battery failure •Electrical system malfunction •Starter-related issues consistent with recall description BMW’s recall states that the defect can cause: •Electrical overload •Starter overheating •… Look up ODI 11732890 at NHTSA ↗	0	2 ODI 11406356 · 7,940 mi WHILE DRIVING ON THE FREEWAY AT 70MPH, MY STEERING AND BRAKE SYSTEM BECOME LESS RESPONSIVE. COULD NOT BRAKE FULLY. ELECTRONIC CONSOLE GAVE A NUMEROUS WARNING ALERTS, INCLUDING: CROSS TRAFFIC WARNING, FOUR WHEEL DRIVE SYSTEM TEMPORARILY NOT AVAILABLE, RESTRAINT SYSTEM MALFUNCTION, AND POSSIBLE CHASSIS MALFUNCTION. I WAS TO PULL OVER TO THE SIDE OF AN OFFRAMP, AND NEEDED ABOUT 100-200 FEET FOR THE CAR TO COME TO A COMPLETE STOP, DESPITE PUMPING THE BRAKES. Look up ODI 11406356 at NHTSA ↗ ODI 11766231 2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S… Look up ODI 11766231 at NHTSA ↗	1 ODI 11766231 2020 bmw x7 with 34k miles 1 driver, front suspension control arm leaking causing clunk and un even steering / braking feel due to premature leaking of the hydraulic fluid do to a design flaw. As a 40 Honda master tech and 30yr dealer principal I cant believe bmw will not warranty this defect or up grade the part as it seems its still used today and thousands have complained about the issue not even to mention the car is 95k new totally unexceptable. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S… Look up ODI 11766231 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

4 patterns with matching reports.

Warning lights and dashboard alerts

6 mentions · 11.1% of complaints

Median mileage: 50,000 mi (3 usable records).

ODI 11561478

On October 21, 2021 we purchased a 2020 BMW X7 from West Houston Land Rover (AutoNation) in Oct 2021. Purchased extended warranties. Within 3 months: Technicians advised replacing nearly new tires. Car smoked on highway after oil change, dismissed as spilled oil. Nov 28, 2023: Car burst into flames 5 minutes after oil change and passed multipoint inspection. Car burned completely to the ground Escaped unharmed but met with rudeness and dismissal from dealership. GM initially promised help, then stopped communication after seeing evidence. Unacc…

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ODI 11660517 · 58,000 mi

The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Numb…

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ODI 11680649 · 50,000 mi

The contact owns a 2020 BMW X7. The contact stated that while driving at 55 MPH, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed, and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

5 mentions · 9.3% of complaints

Median mileage: 112,909 mi (2 usable records).

ODI 11535937

Engine shut off after a brief warning message on the dash while highway driving. I don't remember the exact words but it was a "drivetrain" problem. After the the message came on the car sputtered 2 or 3 times and then the engine shut down without warning. The car would not re-start. The car was stuck in the middle of the highway dead in it's track, in real danger of being rear ended by oncoming traffic driving at highway speeds. The car was towed to a nearby dealership that said the fuel pump failed. The odometer on the car was at 48,000, well…

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ODI 11619696

I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials. this created a very dangerous situation for an immediate accident as there were vehicles all around me. the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024. NHTSA has issued the following recall stating that the starter motor may fail and overheat. NHTSA Ca…

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ODI 11697151 · 140,218 mi

The contact works for a company that owns a 2020 BMW X7. The contact stated that while his boss was driving at an undisclosed speed, the vehicle stalled. The driver was able to veer to the side of the road. The vehicle was towed to a station. The vehicle was then towed to the dealer, where it was diagnosed and determined that the front trans-axle had disintegrated, causing the shaft to pinch and to create an 8-inch hole at the bottom of the oil pan. The contact stated that a significant amount of oil had leaked from the vehicle. The dealer dete…

Look up ODI 11697151 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

2 mentions · 3.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11629555

On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the reca…

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ODI 11715264

My vehicle is included in BMW Recall Campaign No. 25V 644 – Engine Starter. It has repeatedly failed to start, and on two separate occasions the engine completely stalled while I was stopped at a traffic light. Each time, it took multiple attempts before the car would restart. I have also been stranded in numerous parking lots, during both extreme heat and freezing temperatures, with my children because the vehicle would not start. These incidents were unexpected, unsafe, and entirely consistent with the symptoms described in the recall. We have …

Look up ODI 11715264 at NHTSA ↗

Matching rule

Brake response concerns

1 mentions · 1.9% of complaints

Median mileage: 85,600 mi (1 usable records).

ODI 11704522 · 85,600 mi

The contact owns a 2020 BMW X7. The contact received notification of NHTSA Campaign Number: 25V644000 (Electrical System). The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle stalled in the middle of traffic. The contact immediately depressed the brake and attempted to shift into park(P), but the transmission failed to respond as needed. The contact remained in the vehicle with the brake pedal depressed until Roadside Assistance arrived. The contact stated that the Roadside Assistance team held the …

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Matching rule