Auto Recall Watch
U.S. public vehicle records

2002 Buick REGAL: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

117 owner complaints analyzed

3 distinct recall campaigns

85,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 81 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 33 of 117 complaints (28.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1412.0%
Electrical and battery issues1311.1%
Engine operation1210.3%
Steering behavior76.0%
Fuel system concerns43.4%
Transmission and shifting32.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
33
Electrical System
24
Engine And Engine Cooling
10
Electrical System:Ignition
5
Electrical System:Ignition:Switch
5
Seats:Front Assembly:Seat Heater/Cooler
4
Unknown Or Other
4
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor
3
Component breakdown data
CategoryCount
Engine33
Electrical System24
Engine And Engine Cooling10
Electrical System:Ignition5
Electrical System:Ignition:Switch5
Seats:Front Assembly:Seat Heater/Cooler4
Unknown Or Other4
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor3

Engine: 33; Electrical System: 24; Engine And Engine Cooling: 10; Electrical System:Ignition: 5; Electrical System:Ignition:Switch: 5; Seats:Front Assembly:Seat Heater/Cooler: 4; Unknown Or Other: 4; Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
13
50,000 to 74,999
11
75,000 to 99,999
21
100,000 to 149,999
17
150,000 and above
11
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,99913
50,000 to 74,99911
75,000 to 99,99921
100,000 to 149,99917
150,000 and above11

Under 25,000: 8; 25,000 to 49,999: 13; 50,000 to 74,999: 11; 75,000 to 99,999: 21; 100,000 to 149,999: 17; 150,000 and above: 11

75,000 to 99,999 miles has the most reports with usable mileage (21). 36 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
4
2003
4
2004
8
2005
6
2006
8
2007
6
2008
8
2009
4
2010
8
2011
4
2012
5
2013
2
2014
14
2015
9
2016
18
2017
4
2018
1
2019
1
2020
1
2021
1
2024
1
Complaints over time data
CategoryCount
20024
20034
20048
20056
20068
20076
20088
20094
20108
20114
20125
20132
201414
20159
201618
20174
20181
20191
20201
20211
20241

2002: 4; 2003: 4; 2004: 8; 2005: 6; 2006: 8; 2007: 6; 2008: 8; 2009: 4; 2010: 8; 2011: 4; 2012: 5; 2013: 2; 2014: 14; 2015: 9; 2016: 18; 2017: 4; 2018: 1; 2019: 1; 2020: 1; 2021: 1; 2024: 1

Pattern summary

Engine leads the component reports. Braking behavior appears in 14 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Engine operation appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10008889 · 2003-02-20 (February 20, 2003)

THE PASSENGER SIDE WINDSHIELD WIPER DID NOT WORK, THE DEALERSHIP SERVICED THE VEHICLE 4 TO 5 TIMES AND REPLACED THE ARM AND BLADE, HOWEVER THE PROBLEM RECURRED.*JB *TS

Owner-reported narrative. 605 miles reported. Look up ODI 10008889 at NHTSA ↗

Owner report 10014942 · 2003-04-01 (April 1, 2003)

THE INTERIOR AND EXTERIOR LIGHTS FLICKERED, WHEN THE CONSUMER REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL. *JB

Owner-reported narrative. 3,000 miles reported. Look up ODI 10014942 at NHTSA ↗

Owner report 10016516 · 2003-04-25 (April 25, 2003)

"SERVICE VEHICLE SOON" LIGHT COMES ON AFTER DRIVING A FEW MILES ALONG WITH THE "ANTI-LOCK" LIGHT AND "TRAC OFF" LIGHT. READING THE BUICK MANUAL, THIS INDICATES SOME SORT OF BRAKING SYSTEM PROBLEM WHICH WOULD EXPLAIN WHY ONCE THOSE LIGHTS CAME ON, I HAD TO PRESS THE BRAKE ALMOST TO THE FLOOR. DEALER STATED "I DON'T SEE A BRAKE PROBLEM AT THIS TIME. IT'S AN IGNITION SWITCH PROBLEM." WHAT???? *JB

Owner-reported narrative. 10,550 miles reported. Look up ODI 10016516 at NHTSA ↗

Owner report 10026176 · 2003-06-30 (June 30, 2003)

CONSUMER STATES THAT REAR PASSENGER SEAT BELT DOES NOT LOCK.*AK

Owner-reported narrative. Look up ODI 10026176 at NHTSA ↗

Owner report 10057281 · 2004-01-22 (January 22, 2004)

CONSUMER HAD LITTLE SATISFACTION IN CORRECTING THE "BRAKE PULSATION." *PH THERE WERE SEVEN OCCURRENCES OF BRAKE PULSATION WHILE IN MOTION. *MR (NPO-400 REQ#39375DB) *SC *JB

Owner-reported narrative. 6,696 miles reported. Look up ODI 10057281 at NHTSA ↗

Owner report 10066919 · 2004-04-29 (April 29, 2004)

WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE. THIS CAUSED THE VEHICLE TO MOVE FORWARD AND THE SEAT BELT FAILED TO HOLD THE DRIVER AND SHE HIT HER HEAD ON THE STEERING WHEEL. *AK *JB

Owner-reported narrative. 44,000 miles reported. Look up ODI 10066919 at NHTSA ↗

Owner report 10074277 · 2004-06-25 (June 25, 2004)

WHEN DRIVING IN THE RAIN, THE CONSUMER NOTICED WHEN TURNING THE A/C ON TO HELP DEFROST THE WINDSHIELD FROM THE MIST ON THE WINDSHIELD, THE CONSUMER STILL COULD NOT SEE OUT OF THE WINDOW. *JB WHILE BRAKING THE VEHICLE PULLS TO THE LEFT OR RIGHT. THE DEALER REPLACED THE WHEEL BEARINGS. THE DRIVER'S DOOR AND REAR PASSENGER DOOR WERE MISALIGNED AND AS A RESULT THEY WOULD NOT SHUT PROPERLY. *NM

Owner-reported narrative. 56,000 miles reported. Look up ODI 10074277 at NHTSA ↗

Owner report 10091635 · 2004-09-08 (September 8, 2004)

A LOUD RATTLING NOISE WAS HEARD COMING FROM DRIVER'S SIDE WHEEL. WHEN THE BRAKES APPLIED THE NOISE ESCALATED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. *AK

Owner-reported narrative. Look up ODI 10091635 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

08V118000 · Engine And Engine Cooling

Reported: 2008-03-12 (March 12, 2008)

GM IS RECALLING 207,542 MY 1997-2003 BUICK REGAL AND PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L SUPERCHARGED V-6 ENGINE. THESE VEHICLES HAVE HIGHER FRONT ROCKER COVER GASKET TEMPERATURES, CREATING THE POTENTIAL FOR EARLIER DEGRADATION OF THE FRONT ROCKER COVER GASKET AND EVENTUAL OIL SEEPAGE.

Consequence: CERTAIN UNDERHOOD FIRES MAY BE CAUSED BY DROPS OF ENGINE OIL, FROM SEEPAGE OR SPILLAGE, BEING DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND, IN SOME INSTANCES, THE FIRE MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, ALONG WITH THE 1-3-5 SPARK PLUG WIRE RETAINERS, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. , FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. UNTIL THE REMEDY IS COMPLETED, GM STRONGLY RECOMMENDS THAT OWNERS OBSERVE THE FOLLOWING IMPORTANT PRECAUTIONS (1) THAT OWNERS DO NOT PARK THEIR VEHICLE IN A GARAGE, CAR PORT, OR OTHER STRUCTURE; (2) IF OWNERS NOTICE A BURNING ODOR, THEY SHOULD HAVE THEIR DEALER INSPECT THE VEHICLE. THE DEALER WILL INSPECT THE VEHICLE WITHOUT CHARGE; (3) USE PREMIUM FUEL (91 OCTANE OR HIGHER) IN THE VEHICLE AS RECOMMENDED IN THE VEHICLE'S OWNER MANUAL. OWNERS MAY CONTACT BUICK AT 1-866-608-8080 OR PONTIAC AT 1-800-620-7668, OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

NHTSA campaign record ↗
09V116000 · Engine And Engine Cooling

Reported: 2009-04-08 (April 8, 2009)

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

Remedy: DEALERS WILL REPLACE THE ENGINE’S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE’S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.

NHTSA campaign record ↗
15V701000 · Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | Engine And Engine Cooling:Engine

Reported: 2015-10-26 (October 26, 2015)

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

117 unique complaints in this selection. Analysis snapshot: 2026-09-30.

69.2%Usable mileage81 / 117 records
98.3%Valid incident date115 / 117 records
100.0%Valid filing date117 / 117 records
98.3%Ordered incident and filing dates115 / 117 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2008200920102011201220132014201520162017201820192020
Engine
00.0%

No examples available for this selection.

1100.0%
ODI 10836742

TL* THE CONTACT OWNS A 2009 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10836742 at NHTSA ↗

1100.0%
ODI 10567846 · 13,000 mi

TL* THE CONTACT OWNS A 2010 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. *TR

Look up ODI 10567846 at NHTSA ↗

10838.7%
ODI 10525771 · 17,000 mi

WHILE TRAVELING 55 MILES PER HOUR ON THE HIGH WAY THE CAR SHUT OFF CAUSING ME TO FORCE THE WHEEL ON THE ROAD. I REPORTED THIS AND WAS GIVEN RENTAL CARS FOR THE NOISES AND BELTS TO BE EXAMINED. THE NOISE SUBSIDED A FEW WEEKS ONLY TO RETURN WHEN DRIVING ABOUT 45 MILES PER HOUR AND THE CAR CUT OFF AGAIN. THIS TIME IN TRAFFIC MARCH 2013. THE THIRD TIME WAS IN APRIL 2013 . THE LAST TIME WAS JUNE 16, 2013. IT HAS BEEN IN THE SHOP OVER 45 DAYS. NOTHING WAS TOLD TO ME WAS WRONG. THEN WHY IS IT SHUTTING OFF WHILE IM DRIVING? *TR

Look up ODI 10525771 at NHTSA ↗

2122.8%
ODI 10476686 · 9,135 mi

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE HOWEVER, THEY WERE UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS RETURNED TO THE DEALER WEEKS LATER WHERE THE DEALER ADVISED THE CONTACT THAT THE VEHICLE HAD A DAMAGED SPARK PLUG. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ESCALATED HER CASE STATING THAT THEY WOULD REMAIN …

Look up ODI 10476686 at NHTSA ↗

99.9%
ODI 10918054 · 28,300 mi

CODES PRESENT IN COMPUTER ARE P1101 AIR INTAKE PERFORMANCE, P0101 MASS AIR FLOW CIRCUIT A FAILURE. THE CAR HAS REDUCED POWER AND SURGING DURING ACCELERATION. STUMBLING AT START UP. THE VEHICLE'S TURBO WASTEGATE FAILS TO CLOSE BEFORE 3,500 RPM THEREFORE CAUSING A SEVERE SPOOL TIME ON TURBOCHARGER THE MANUFACTURE IS UNABLE TO REPAIR AS PER THE 4 MONTHS THE CAR HAS BEEN BEING DIAGNOSED AND FINALLY THE SERVICE MANAGER HAS ADMITTED THEY ARE UNABLE TO REPAIR THE VEHICLE. CORPORATE GM IN INVOLVED ALONG WITH FIELD TECHNICIANS. SINCE THE VEHICLE …

Look up ODI 10918054 at NHTSA ↗

923.7%
ODI 10882983 · 47,000 mi

EXCESSIVE OIL CONSUMPTION.FAILED OIL CONSUMPTION TESTS 2.0 TURBO ENGINE. I HAD SAME PROBLEM WITH 2013 MALIBU WITH 2.0 TURBO ENGINE.WHERE IT DEVELOPED A CRACKED PISTON! AT AROUND 30 THOUSAND MILES

Look up ODI 10882983 at NHTSA ↗

927.3%
ODI 10935079 · 50,000 mi

TL* THE CONTACT OWNS A 2015 BUICK REGAL. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO PUTTER AND HESITATE WHILE ACCELERATING. THE FAILURE OCCURRED RANDOMLY. THE DEALER DIAGNOSED THAT THE ENGINE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Look up ODI 10935079 at NHTSA ↗

512.2%
ODI 11122934 · 27,000 mi

I WAS ENTERING A CITY STREET FROM A SHOPPING MALL. AS I FOUND A SMALL BREAK IN THE TRAFFIC I PULLED OUT AND ATTEMPTED TO ACCELERATE. MY CAR DID NOT CHANGE GEARS. I WAS FORCED TO PULL OFF THE ROAD QUICKLY TO PREVENT MY CAR FROM GETTING HIT FROM THE REAR. I HAD BEEN DRIVING AROUND ALL DAY ON THE INTERSTATE AND VARIOUS SHOPPING CENTERS WITHOUT ANY INDICATION SOMETHING WAS WRONG WITH MY CAR. I HAD IT TOWED TO THE DEALERSHIP. THIS IS THE 2ND TRANSMISSION PROBLEM WITH THIS CAR IN 4 MONTHS WITH NOW WITH ONLY 27K MILES. IT HAS BEEN IN THE SHOP FO…

Look up ODI 11122934 at NHTSA ↗

00.0%

No examples available for this selection.

526.3%
ODI 11139943 · 300 mi

TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REVERSING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO MCELVEEN BUICK (117 FARMINGTON RD, SUMMERVILLE, SC), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUP…

Look up ODI 11139943 at NHTSA ↗

315.8%
ODI 11310082 · 38,601 mi

I HAVE BEEN GOING BACK AND FORTH WITH GM CUSTOMER SERVICE AT [phone removed]. I PURCHASED THE CAR 11/23/18 BRAND NEW WITH 12 MILES ON IT. I HAD TO TAKE THE CAR TO GET IT SERVICED DUE TO KEPT HEARING SOMETHING SIMILAR TO THE BRAKES KEEP SCRUBBING, IN WHICH I THE DEALERSHIP ORDERED THE PARTS AND GAVE ME A LOANER VEHICLE, 8/31/19 I COMPLAINED WHEN I WENT INTO THE DEALERSHIP TO GET MY OIL CHANGED THAT THE RADIO SCREEN WOULD JUST GO BLACK, AND THAT THE AIR CONDITIONER SYSTEM WOULD BE IN OFF POSITION AND IT WOULD JUST KEEP BLOWING ON HIGH. I WAS TOLD…

Look up ODI 11310082 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
1100.0%
ODI 10645028 · 58,000 mi

THE INFAMOUS GENERAL MOTORS IGNITION-SWITCH RECALL AFFECTING MY CAR EVIDENTLY DOES NOT INVOLVE REPLACING THE DEFECTIVE SWITCH, BUT INSTALLING INSERTS IN THE BASE OF THE KEY, ACCORDING TO THE SERVICE DEPARTMENT AT THE BUICK DEALER WHERE I BOUGHT THE CAR. THE INSERT CLOSES THE OBLONG HOLE AND LEAVES A SMALL ROUND HOLE; THIS PREVENTS PEOPLE FROM HANGING TOO MUCH STUFF ON THE KEY, WHICH CAN CAUSE THE SWITCH TO SHUT OFF. THIS IS NOT THE FIX I'VE READ ABOUT. SHOULDN'T THE CAR GET A NEW, REDESIGNED IGNITION SWITCH? *TR

Look up ODI 10645028 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

7025.1%
ODI 10455247 · 780 mi

NAVIGATION SYSTEM HAS FAILED THREE TIMES INCLUDING NOT ACCEPTING KNOWN ADDRESSES AND SENDING YOU TO A WRONG ADDRESS WHICH IN ONE CASE WAS A SAFETY ISSUE SENDING YOU INTO AN AREA WHICH WAS OBVIOUSLY AN AREA OF CRIMINAL ACTIVITY THAT WAS NOWHERE NEAR THE DOCTORS OFFICE WE WERE TRYING TO LOCATE. IT WILL NOT EVEN ACCEPT MY HOME ADDRESS AS A DESTINATION LOCATION. I HAVE ANOTHER NAVIGATION SYSTEM IN OUR OTHER VEHICLE AND ALSO A PORTABLE SYSTEM WHICH ACCEPTS MY ADDRESS AS A DESTINATION. I DON'T FEEL THAT THIS SYSTEM CAN BE COUNTED ON IN AN EMERG…

Look up ODI 10455247 at NHTSA ↗

1415.2%
ODI 10471904 · 19 mi

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE RPMS IDLES HIGH AND THE VEHICLE FAILED TO ACCELERATE OVER 45MPH. ALSO, THE CONTACT MENTIONED THAT THE DOORS FAILED TO UNLOCK WITH THE REMOTE CONTROL AND AS A RESULT, SHE HAD TO USE THE KEY TO UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT DECIDED TO REPROGRAMMED THE VEHICLE COMPUTER SYSTEM AS A SAFETY PRECAUTION. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE…

Look up ODI 10471904 at NHTSA ↗

3639.6%
ODI 10575636 · 350 mi

I PURCHASED A NEW 2013 BUICK REGAL E-ASSIST VEHICLE FROM THE GM DEALERSHIP IN ST. CATHARINES. WHEN I ATTEMPTED TO START MY NEW CAR AND DRIVE IT FOR THE FIRST TIME, TO MY SURPRISE AND DISMAY, THE EMERGENCY LIGHTS WENT OFF, WINDSHIELD WIPERS STARTED WIPING, AUDIBLE WARNING SOUNDS WENT OFF, AND THE CAR STARTED MAKING LOUD SCREECHING NOISES! THE VEHICLE SOUNDED AS IF IT WAS CRYING AND DYING! I WAS FRIGHTENED THAT THE VEHICLE WAS GOING TO EXPLODE IN MY GARAGE! I IMMEDIATELY EXITED THE CAR. WHEN I RETURNED TO THE VEHICLE A FEW MOMENTS LATER, ALL POWE…

Look up ODI 10575636 at NHTSA ↗

615.8%
ODI 10944573 · 24,000 mi

WHILE NORMALLY DRIVING ON AN INTERSTATE HIGHWAY AND ATTEMPTING TO PASS A SEMI TRUCK, THE VEHICLE SUDDENLY WENT OUT OF CONTROL. THE VEHICLE WENT TO MAXIMUN ACCELERATION AND THE BRAKES AND STEERING BOTH FAILED TO RESPOND. THE VEHICLE WENT INTO A SPIN AND CRASHED INTO THE SEMI TRUCK'S REAR TRAILER WHEELS. THE TRUCK RAN OVER THE LEFT FRONT PORTION OF THE VEHICLE, BLOWING BOTH OUTER TIRES ON THE TRUCK AND CRUSHING THE FRONT, LEFT PORTION VEHICLE IN THE PROCESS. THERE WAS NO TICKETS ISSUED BY THE POLICE AGENCY THAT INVESTIGATED THE ACCIDENT. THE INSU…

Look up ODI 10944573 at NHTSA ↗

412.1%
ODI 10892238 · 25,000 mi

WHILE I WAS DRIVING ALL THE DASHBOARD LIGHTS WANT OUT COMPLETELY, THE CAR DIDN'T STOP RUNNING. I GOT HOME AND TRIED TO GET INTO THE CAR TWO HOURS LATER AND THE DOORS WOULD NOT OPEN WITH THE REMOTE,SO I USE THE KEY TO ENTER THE CAR, CLOSE THE DOOR AND THE ALARM WANT OFF AND THE DOORS LOCKED, I PRESSED DOWN ON THE BREAK AND PUSH IN ON THE START BUTTON, THE PANEL LITE UP SAID THAT THE REMOTE DOSE NOT MATCH THE CAR, I TRIED SEVERAL WAYS TO OPEN THE CAR IT DIDN'T DO ANYTHING I WAS LOCKED IN THE CAR FOR 30 MINUTES, THE SUNROOF WINDOW WAS OPEN A LIT…

Look up ODI 10892238 at NHTSA ↗

614.6%
ODI 10860271 · 16,000 mi

SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED…

Look up ODI 10860271 at NHTSA ↗

315.0%
ODI 11340104 · 21,000 mi

THE PAST TWO WEEKS WHILE DRIVING THE VEHICLE, IT SUDDENLY TURNS OFF AND THE BRAKE LIGHT COMES ON FOR THE EMERGENCY BRAKE. IT IS SO SCARY WHEN DRIVING DOWN THE ROAD AND MY VEHICLE SUDDENLY STOPS. I HAVE TO PUT IT BACK IN PARK AND TRY TO GET THE EMERGENCY BRAKE OFF. IT TAKES A BIT TO GET IT OFF. THEN I CAN START IT AGAIN. I HAPPENED TODAY WHILE SITTING AT A RED LIGHT AND WHILE DRIVING DOWN THE ROAD. I WAS ON A CITY STREET.

Look up ODI 11340104 at NHTSA ↗

315.8%
ODI 11473573

The check engine light is always on and has not been diagnosed (as of yet) by Circle Buick - Highland, IN. There is an auto-engine-shutoff feature when the vehicle stops at traffic lights, and when you resume driving there can be a lengthy delay and/or an engine & transmission jolt after the brake pedal is released. The vehicle must be retested every two years for emissions compliance for IN, but cannot do so because of the check engine light never going off. This is a safety issue not to get hit from behind in local traffic. [XXX] INFORMA…

Look up ODI 11473573 at NHTSA ↗

631.6%
ODI 11310082 · 38,601 mi

I HAVE BEEN GOING BACK AND FORTH WITH GM CUSTOMER SERVICE AT [phone removed]. I PURCHASED THE CAR 11/23/18 BRAND NEW WITH 12 MILES ON IT. I HAD TO TAKE THE CAR TO GET IT SERVICED DUE TO KEPT HEARING SOMETHING SIMILAR TO THE BRAKES KEEP SCRUBBING, IN WHICH I THE DEALERSHIP ORDERED THE PARTS AND GAVE ME A LOANER VEHICLE, 8/31/19 I COMPLAINED WHEN I WENT INTO THE DEALERSHIP TO GET MY OIL CHANGED THAT THE RADIO SCREEN WOULD JUST GO BLACK, AND THAT THE AIR CONDITIONER SYSTEM WOULD BE IN OFF POSITION AND IT WOULD JUST KEEP BLOWING ON HIGH. I WAS TOLD…

Look up ODI 11310082 at NHTSA ↗

00.0%

No examples available for this selection.

Engine And Engine Cooling
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

31.1%
ODI 10431052

2011 BUICK REGAL. CONSUMER STATES ON FIVE SEPARATE OCCASIONS THE ENGINE STALLED *TGW THE CONSUMER STATED WHEN THE VEHICLE STALLED, IT WAS DIFFICULT TO RESTART. THE LAST TWO INSTANCES, THE VEHICLE HAD TO BE TOWED. THE DEALER REPROGRAMMED THE ECM AND REPLACED THE FUEL PUMP ON JULY 22, 2011. HOWEVER, THE STALLING CONTINUED WELL INTO THE NEXT MONTH. *JB

Look up ODI 10431052 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.4%
ODI 11585149 · 85,900 mi

The contact owns a 2016 Buick Regal. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the vehicle started sputtering. The contact veered to the side of the road and turned off the vehicle for 5-10 minutes. The contact stated that upon restarting the vehicle, the failure was no longer present. The contact drove to the residence. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder #1 coil pack and spark plug needed to b…

Look up ODI 11585149 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

3612.9%
ODI 10648923 · 49,882 mi

THE HEADLAMPS BLOW OUT AND UPON EXAMINING THE BULB HOUSING THE WIRING AND THE CASING THAT THE REPLACEMENT BULBS IS SUPPOSE TO BE INSERTED IN IS BURNED OFF. THE WIRING AND THE CASING IS GONE. THE RECALL IS 12V484 IS NOT ADDRESSING THE CONCERN THAT I HAVE OF THE HEADLAMPS CLEARLY FAILING TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARDS BY BURNING OUT AND NOT GIVING ANY INDICATORS ON THE INFORMATION PANEL THAT THE HEADLAMPS ARE BLOWN. THE CASING IS SO HOT WHEN ATTEMPTING TO REPLACE THE BULB I BURNED MY HAND AND MY VEHICLE STILL DOES NOT HAVE …

Look up ODI 10648923 at NHTSA ↗

3234.8%
ODI 10820979 · 66,000 mi

TL* THE CONTACT OWNS A 2012 BUICK REGAL. CONTACT STATED THAT THE BRAKE LIGHTS AND HEADLIGHTS STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT AFTER SHUTTING THE VEHICLE OFF, THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A VOLTAGE DRAINAGE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 66,000.

Look up ODI 10820979 at NHTSA ↗

3437.4%
ODI 11058015 · 12,000 mi

CONSOLE WONT TURN ON IN THE HEAT. IT DISCONNECTS. PARKING LIGHT SAYS NOT IN PARK WHEN PARKED AND WONT TURN OFF. LIGHTS BURN OUT VERY FAST. HAS HAPPENED SINCE I BOUGHT THIS VEHICLE , NEW! IT IS VERY SLUGGISH WHEN TAKING OFF FROM STOP.

Look up ODI 11058015 at NHTSA ↗

37.9%
ODI 11439926

Condensation inside both headlights. We didn't notice the problem until we moved from the warm west coast weathe to the midwest where the climate is colder.

Look up ODI 11439926 at NHTSA ↗

824.2%
ODI 10870084 · 25,000 mi

BACK-UP LIGHTS - VISIBILITY LIGHTED BY BACK-UP LIGHTS IS TERRIBLE. THE BACK-UP LIGHTS ARE VERY DIM AND DIRECTED UPWARDS INSTEAD OF BACK ONTO THE PAVEMENT AS THEY SHOULD BE. THE STOP LIGHTS ACTUALLY GIVE MORE LIGHT THAN THE BACK-UP LIGHTS. THE FIRST MONTH I HAD THE VEHICLE I HAD SEVERAL NEAR MISSES BECAUSE I COULD NOT SEE THE VEHICLES IN BACK OF ME. I CAN ACTUALLY SEE BETTER SHINING A FLASHLIGHT BEHIND ME THAN I CAN TO SEE WITH THE BACK-UP LIGHTS. I TOOK THE CAR TO THE DEALERSHIP REQUESTING BRIGHTER BULBS TO BE INSTALLED INSSTEAD OF THE ONES…

Look up ODI 10870084 at NHTSA ↗

49.8%
ODI 10860271 · 16,000 mi

SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED…

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210.0%
ODI 11383487 · 41,000 mi

I PURCHASED A CPO 2017 BUICK REGAL SPORTS TOURING EDITION ON 11/13/2020. ON 12/12/2020 I TOOK IT TO GET WASHED AT A HAND CARWASH AS I DO WITH ALL MY VEHICLES. I HAD TO WAIT FOR MY REAL LICENSE PLATE TO ARRIVE AS THE PAPER/TEMP ONE WOULD HAVE BEEN RUINED. AFTER THE CAR WAS FINISHED, I NOTICED THAT THERE WAS A SUBSTANTIAL AMOUNT OF CONDENSATION WITH IN MY PASSENGER SIDE HEADLAMP. AFTER ARRIVING HOME, I RESEARCHED AND FOUND THIS IS A KNOWN ISSUE THAT HAS BEEN GOING ON FOR APPROX. 10 YEARS WITH THESE SPECIFIC VEHICLES. I WENT AND LOOK AT THE CAR AG…

Look up ODI 11383487 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

176.1%
ODI 10459502 · 10,000 mi

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE…

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11.1%
ODI 10500530 · 10,000 mi

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING PULLED TO THE LEFT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE OF FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.

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44.4%
ODI 10872140 · 60,000 mi

DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE STARTED TO DOWNSHIFT INDEPENDENTLY DESPITE THE BRAKE PEDAL NOT BEING DEPRESSED. THEN I LOST THE POWER STEERING, THE INSTRUMENT PANEL STARTED FLICKERING. IT THEN LOST ALL POWER AND LEFT ME STRANDED ON THE INTERSTATE, NARROWLY MISSING OTHER CARS. WITHIN FIVE MINUTES, THE FLASHERS AND LIGHTS ALSO WENT TOTALLY DEAD. TRIED TO RESTART THE CAR AGAIN, BUT WOULD NOT. HAD TO HAVE IT TOWED. THE FAILURE MILEAGE WAS AT 60,000 MILES. SEARCHING ON THE INTERNE…

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37.9%
ODI 11081098 · 46,000 mi

IN COLD TEMPERATURES, THERE IS A CREAKING OR RUBBING NOISE WHEN TURNING THE STEERING WHEEL.

Look up ODI 11081098 at NHTSA ↗

13.0%
ODI 11372813 · 51,000 mi

WHILE EXITING AN INTERSTATE ON A SHARP CURVE FAILED TO RESPOND. NO WARNING LIGHTS APPEARED. WHEN APPLYING BRAKE STEERING BEGAN TO RESPOND. CONTACTED DEALER SERVICE DEPARTMENT CHARLIE OBAUGH STAUNTON VIRGINIA. VEHICLE IS NOT ON RECALL LIST. PROBLEM APPEARS TO BE SIMILAR TO 2016 STEERING RECALL. DEALERSHIP DID NOT OFFER REMEDY FOR PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE LOSING STEERING WHILE IN MOTION. WHAT OPTIONS DO WE HAVE

Look up ODI 11372813 at NHTSA ↗

1024.4%
ODI 11266895 · 40,570 mi

POWER STEERING RANDOMLY FAILS WHILE DRIVING. THIS HAPPENED WHILE TURNING INTO A PARKING SPACE, ON RESIDENTIAL STREET AND THE EXPRESSWAY. THE CAR HAS BEEN AT THE DEALERSHIP 4 TIMES SINCE JUNE 3 FOR THE SAME ISSUE. THE FIRST TIME THE FOLLOWING REPAIRS WERE PERFORMED: REPLACED COMPLETE RACK & PINION GEAR WITH POWER STEERING CONTROL MODULE REINSTALLED, DOWNLOAD FOR POWER STEERING MODULE. DID NOT FIX THE PROBLEM. SECOND TIME THE FOLLOWING REPAIRS WERE PERFORMED: DOWNLOADED POWER STEERING CONTROL MODULE BEFORE REPLACING MODULE. REPLACED RACK & PINION…

Look up ODI 11266895 at NHTSA ↗

15.0%
ODI 11639097

When i turn the car off the key will not allow me to remove it from ignition to the proper position to remove the key. This is a safety hazzard. I have to mess with the brakes, steering wheel and parking console and keep starting and turning off the car to get key removed. The dealer said they could not locate the problem however several of your other GM vehicles are having this issue. Please assist. I am being stranded in the dark in the cold with a car i cannot leave the key in or someone could steal the car, the doors will not lock with ke…

Look up ODI 11639097 at NHTSA ↗

15.3%
ODI 11384103 · 22,000 mi

STEERING WHEEL JERKS BACK ON AUTO START AFTER AUTO STOP. EXTREMELY DANGEROUS THE ISSUES HAPPENED WHILE DRIVING AND AT RANDOM. REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AFTER FAILURE TO DUPLICATE THE ISSUE BY THE SERVICE DEPARTMENT.REPORTED THE ISSUE AGAIN EARLY OCTOBER AFTER THE ISSUE WAS WORSE. ACCORDING TO GM FIELD SPECIALIST THE STEERING RACK WAS THE ISSUE, IT WAS REPLACED BUT THE ISSUE WAS STILL PERSISTENT AND THEY CONTINUED TO HAVE THE VEHICLE FOR ABOUT A MONTH. VEHICLE WAS RETURNED BACK TO ME WITH A SHARPENING NOISE …

Look up ODI 11384103 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

165.7%
ODI 10437523

DRIVER'S SIDE FLOOR MAT DOES NOT STAY IN PLACE WHEN STEPPED ON DURING EXIT/ENTRY OR DURING THE COURSE OF DRIVING. MAT CAN BECOME LODGED UNDER BRAKE PEDAL RESULTING IN REDUCED BRAKING ABILITY IN EMERGENCY SITUATIONS. CONTACTED DEALERSHIP, DEMONSTRATED PROBLEM, WAS TOLD THAT NO FIX EXISTS. CONTACTED CORPORATE AND EXPLAINED DANGER, WAS TOLD THAT MATS ARE FUNCTIONING AS THEY SHOULD, NO REPAIR EXISTS. I AM A FORENSIC ACCIDENT RECONSTRUCTIONIST AND HAVE SEEN THE RESULTS OF FLOORMATS BECOMING DISLODGED AND HAMPERING EMERGENCY BRAKING ATTEMPTS. *KB

Look up ODI 10437523 at NHTSA ↗

55.4%
ODI 10725396 · 39,000 mi

THE CAR HAD NO ELECTRICAL POWER. ANYTHING ELECTRICAL WOULDN'T WORK. WE COULDN'T REMOVE THE IGNITION KEY, PUT WINDOWS OR ANYTHING. THE SECOND TIME I TRIED TO USE THE VEHICLES SELF JUMP START BUT NOTHING WOULD WORK. THERE WAS ABSOLUTELY NO POWER IN THIS CAR AT THIS TIME. MY WIFE SAID AT ON DIFFERENT OCCASIONS SHE DID SMELL A BURNING ODOR. WE ALSO HAD THE DIGITAL SPEEDOMETER STOP WORKING. IT STARTED WORKING AGAIN AFTER THE CAR WAS SHUT OFF AND RESTARTED. WE FEEL WE ARE DRIVING A FIREBOMB WAITING TO HAPPEN AND DO NOT WANT ANYTHING TO DO WITH THIS C…

Look up ODI 10725396 at NHTSA ↗

99.9%
ODI 10605259 · 1,500 mi

THE FRONT SEAT HEAD RESTRAINTS ARE HEAD "CONSTRAINTS." BOTH THE ANGLE OF THE BRACES SUPPORTING THE HEAD RESTRAINTS AND THE THICKNESS OF THE PADDING OF THE HEAD RESTRAINTS ARE EXCESSIVE. WHEN THE SEAT IS UPRIGHT, A POSITION OF GOOD POSTURE, THE HEAD RESTRAINT FORCES THE HEAD DOWN TO LOOK AT THE LAP. RAISING THE HEAD RESTRAINT INCREASES THE DOWNWARD ANGLE. MOVING THE SEAT-BACK AWAY FROM VERTICAL MAKES THE HEAD COMFORTABLE BUT THEN THE BACK DOESN'T TOUCH THE SEAT-BACK AND THAT POSITION IS RATHER TIRING. MUCH OF THE TIME, THE SOLUTION IS TO LEAN FO…

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718.4%
ODI 10759325 · 100 mi

I OWNED THE CAR LESS THAN ONE WEEK AND AS I WAS DRIVING ON THE I-10 THE SUNROOF EXPLODED ON ME, DEALERSHIP TRIED TO PIN IT ON ME, BUT THEY WOUND UP KEEPING THE CAR A MONTH AND FINALLY FIXED IT , I KINDA FIGURED IT WAS A MANU DEFECT, BUT THE DEALERSHIP WON'T FESS UP TO THAT

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515.2%
ODI 10758783 · 6,581 mi

BOUGHT THE VEHICLE ON 2/28/2015 FROM RICK HENDRICK BUICK GMC IN DULUTH GA. AROUND THE BEGINNING OF JUNE 2015 MY AIR VENT ON THE DRIVE SIDE WAS COMING OUT OF THE DASHBOARD. I TOOK MY VEHICLE TO THE DEALER ON 06/10/2015. THEY SAID THEY HAD TO ORDER A NEW ONE. I TOOK THE CAR BACK TO THE DEALER ON 6/13/2015 TO GET THE VENT REPLACED. SINCE THEN THERE HAS BEEN A VERY STRONG ORDOR(SMELL) COMING FROM THE VENTS. IT SMELLS LIKE A STRONG FINGER NAIL POLISH. SOMETIMES THE SMELL GETS WAY TO STRONG AND I HAVE TO ROLL THE WINDOWS DOWN. THE SMELL HAPPEN…

Look up ODI 10758783 at NHTSA ↗

512.2%
ODI 10860271 · 16,000 mi

SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED…

Look up ODI 10860271 at NHTSA ↗

420.0%
ODI 11340104 · 21,000 mi

THE PAST TWO WEEKS WHILE DRIVING THE VEHICLE, IT SUDDENLY TURNS OFF AND THE BRAKE LIGHT COMES ON FOR THE EMERGENCY BRAKE. IT IS SO SCARY WHEN DRIVING DOWN THE ROAD AND MY VEHICLE SUDDENLY STOPS. I HAVE TO PUT IT BACK IN PARK AND TRY TO GET THE EMERGENCY BRAKE OFF. IT TAKES A BIT TO GET IT OFF. THEN I CAN START IT AGAIN. I HAPPENED TODAY WHILE SITTING AT A RED LIGHT AND WHILE DRIVING DOWN THE ROAD. I WAS ON A CITY STREET.

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421.1%
ODI 11166356 · 250 mi

REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT TH…

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210.5%
ODI 11312213 · 605 mi

I PURCHASED VEHICLE BELIEVING IT DID NOT HAVE THE AUTO STOP FUNCTION. IT WAS NOT WORKING WHEN I PURCHASED IT, THE SALESMAN SAID THERE WAS NONE, AND THERE IS NOT A SHUT OFF BUTTON. AFTER DRIVING 600 MILES, THE AUTO STOP STARTED WORKING. A GM REPRESENTATIVE TOLD ME THERE ARE CERTAIN CRITERIA THAT MUST BE MET BEFORE THE AUTO STOP STARTS TO WORK ON A NEW VEHICLE. ONE OF THOSE IS THAT THE VEHICLE MUST BE DRIVEN OVER 600 MILES BEFORE IT STARTS TO WORK. THIS IS NOT DISCLOSED ANYWHERE TO THE PURCHASER OF THE VEHICLE. I WOULD NOT HAVE PURCHASED A …

Look up ODI 11312213 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine82,075–152,500 mi135,500 mi20
ODI 10497675 · 160,000 mi

IN DEC OF 2012, MY ALTERNATOR BELT BROKE, SO I HAD MY BUICK TOWED TO A MECHANIC I HAVE BEEN USING FOR THIS VEHICLE. I WAS DRIVING MY CAR AFTERWARDS ABOUT 2 WEEKS AND THE LOW WINDSHIELD FLUID LIGHT CAME ON,...SO I LIFTED THE HOOD AND I FIND MY OIL CAP SMOLDERING AND MY SPARK PLUG WIRES CHARRED.....EVEN THOUGH I TOOK THIS TO THE DEALERSHIP FOR THE RECALL...THE RECALL DIDN'T ADDRESS A MECHANIC CHANGING THE WIRE ROUTING OF THE CAR. THE ISSUE IS OIL LEAKING TO THE HEAT SHIELD AND CATCHING ON FIRE....NOT WHERE THE SPARK PLUGS WERE SITUATED. I REPLACE…

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ODI 10618255 · 135,000 mi

EASTBOUND FLOATING BRIDGE ROAD ST JOE COUNTY MICHIGAN SWERVED TO MISS SMALL ANIMAL EXITED RIGHT SIDE OF ROAD STRUCK A TREE DRIVER TAKEN TO HOSPITAL CDR SYSTEM INDICATED THAT THE DRIVER (ME) WAS NOT WEARING A SEAT BELT I WAS! AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED SMASHED RIGHT SHOULDER AND ANKLE. AMBULANCE 4 SURGERIES MORE COMING REHA CENTER FOR 3 WEEKS AND THEN OUTPATIENT REHAB STILL RECOVERING AT HOME PREVIOUS ACCIDENT 12/2012 DRIVER HIT A LAMP POST IN KALAMAZOO PARKING LOT DAMAGE IN SAME AREA FRONT.SPEED 15-20 BUMPER AND F…

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ODI 10692968 · 200,000 mi

TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A STRONG BURNING SMELL EMITTED IN AND AROUND THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A FIRE HAD STARTED ON THE ENGINE COMPARTMENT WHICH SPREAD AND ENGULFED THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Look up ODI 10692968 at NHTSA ↗

Electrical System70,650–132,000 mi87,000 mi19
ODI 10014942 · 3,000 mi

THE INTERIOR AND EXTERIOR LIGHTS FLICKERED, WHEN THE CONSUMER REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL. *JB

Look up ODI 10014942 at NHTSA ↗

ODI 10128361 · 43,000 mi

DT: CONSUMER STATES THAT THE DASHBOARD LIGHTS AND THE VEHICLE SHIFT LIGHTS DO NOT WORK. WHEN THESE DO NOT WORK, THE TAIL LIGHTS DO NOT WORK EITHER. THE CONSUMER FOUND OUT WHEN SOMEONE TOLD HIM THE TAIL LIGHTS WERE NOT WORKING. THE DEALERSHIP HAS FIXED THE PROBLEM TWICE, BUT WHEN THIS HAPPENS, IT ONLY WORKS FOR A DAY. THE CONSUMER HAS CONTACTED BUICK. CONSUMER NOTICED THE TAIL LIGHTS WERE NOT WORKING ON SATURDAY, JULY 9, 2005. HE HAD BEEN DRIVING WITHOUT THE DASH BOARD LIGHTS NOT KNOWING THE TAIL LIGHTS WERE NOT WORKING. *NM

Look up ODI 10128361 at NHTSA ↗

ODI 10137426 · 86,399 mi

DT: STARTED HAVING PROBLEMS WITH ABS BRAKES ON AUGUST 1, 2004. THE ABS LIGHT/TRACTION CONTROL LIGHT STAYED ON. CONTACTED THE DEALER, AND TOOK VEHICLE TO THEM ABOUT ONCE OR TWICE A MONTH. THEY HAVE REPLACED SEVERAL VBPMV MODULE, BCTMB MODULE, AND WIRING ON THE WHEEL SENSORS, ALSO, THEY HAVE CLEANED WHEELS SPEED CONTROL. WHEN THE ABS LIGHT COMES ON THERE IS EXTENDED STOPPING DISTANCE. THE CONSUMER HAS ANOTHER APPOINTMENT TO TAKE VEHICLE BACK TO THE DEALER ON SEPTEMBER 26, 2005. *AK *NM

Look up ODI 10137426 at NHTSA ↗

Engine And Engine Cooling80,842–95,000 mi84,000 mi5
ODI 10256323 · 62,148 mi

TL*THE CONTACT OWNS A 2002 BUICK REGAL. WHILE THE VEHICLE WAS PARKED FOR TEN MINUTES, THE ENGINE CAUGHT FIRE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE AND RECEIVED BURNS TO HIS HANDS. THE POLICE AND FIRE REPORT NUMBERS WERE UNAVAILABLE. THE FIRE DEPARTMENT TOWED THE VEHICLE TO A TOW YARD. THE CURRENT AND FAILURE MILEAGES WERE 62,148.

Look up ODI 10256323 at NHTSA ↗

ODI 10267561 · 95,000 mi

2002 BUICK REGAL.. WENT TO THE STORE CAME HOME AND THE WHOLE ENGINE WAS ON FIRE. CAR WAS JUST PAID OFF THIS MONTH AFTER 5 YEARS AND WE NEED ADVICE. WHO CAN HELP US? WHO CAN WE CALL? *TR UPDATED 05/07/09

Look up ODI 10267561 at NHTSA ↗

ODI 10322390 · 84,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. ON FEBRUARY 10, 2010 THE VEHICLE SUDDENLY CAUGHT FIRE IN THE ENGINE COMPARTMENT APPROXIMATELY TEN MINUTES AFTER IT WAS DRIVEN AND PARKED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RELATED RECALL 09V116000 (ENGINE AND ENGINE COOLING). HE CONTACTED THE MANUFACTURER AND FILED A REPORT. HOWEVER, THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR COSTS AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT…

Look up ODI 10322390 at NHTSA ↗

Electrical System:Ignition55,000–142,000 mi77,500 mi5
ODI 10142582 · 55,000 mi

DT: THE CONTACT STATED THE DRIVER'S SEAT HEATING ELEMENTS WERE NOT WORKING PROPERLY. HE HAD NOT NOTICED ANY PROBLEMS WITH THE PASSENGER'S SIDE. WHEN PLACED ON HIGH OR LOW THE SEAT GOT VERY HOT. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT.*AK UPDATED 11/29/2005 - THE CONSUMER PULLED THE FUSE FOR THE SEAT PRIOR TO TAKING IT TO THE DEALER. THE DEALER DETERMINED THAT THE HEATED SEAT MODULE WAS FAULTY. THE IGNITION KEY DOES NOT RELEASE SOMETIMES. *NM

Look up ODI 10142582 at NHTSA ↗

ODI 10216539 · 77,500 mi

TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT HE WAS UNABLE TO START THE VEHICLE BECAUSE THE IGNITION SWITCH WOULD NOT TURN. AS OF JANUARY 30, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 77,500.

Look up ODI 10216539 at NHTSA ↗

ODI 10419939 · 142,000 mi

WHILE TURNING VEHICLE OFF I WAS UNABLE TO REMOVE KEY FROM THE IGNITION CYLINDER. DESPITE ATTEMPTS TO LUBRICATE THE IGNITION KEY CYLINDER AND THE GEAR SELECTOR SWITCH THE KEY STILL REMAINS STUCK IN THE IGNITION CYLINDER. THIS PROBLEM HAS PROGRESSIVELY GROWN WORSE OVER THE PAST YEAR AND KEY REMOVAL FAILURE OCCURS 98% OF THE TIME. *KB

Look up ODI 10419939 at NHTSA ↗

Electrical System:Ignition:SwitchToo few reports for a range92,847 mi3 (sparse)
ODI 10147444 · 48,443 mi

DT*: THE CONTACT STATED WHILE DRIVING AT 60 MPH THE IGNITION SWITCH SHORTED OUT AND CAUSED THE VEHICLE TO LOSE POWER AND STALL. THE VEHICLE RESTARTED BUT STALLED AGAIN LATER. THE VEHICLE WAS DIFFICULT TO START. IT WAS TAKEN TO A LOCAL DEALERSHIP, AND THEY SUGGESTED THE IGNITION SWITCH BE REPLACED. THE VEHICLE CURRENTLY OPERATES NORMALLY.*AK UPDATED 03/09/06. *JB

Look up ODI 10147444 at NHTSA ↗

ODI 10597940 · 95,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ON THE WAY TO THE DEALER THE VEHICLE STALLED FIVE TIMES. THE TECHNICIAN DIAGNOSED THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 8/11/14*CN

Look up ODI 10597940 at NHTSA ↗

ODI 10605141 · 92,847 mi

TL * THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE DEALER REPLACED THE IGNITION SWITCH. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,847. UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT

Look up ODI 10605141 at NHTSA ↗

Seats:Front Assembly:Seat Heater/CoolerToo few reports for a range83,700 mi3 (sparse)
ODI 10142582 · 55,000 mi

DT: THE CONTACT STATED THE DRIVER'S SEAT HEATING ELEMENTS WERE NOT WORKING PROPERLY. HE HAD NOT NOTICED ANY PROBLEMS WITH THE PASSENGER'S SIDE. WHEN PLACED ON HIGH OR LOW THE SEAT GOT VERY HOT. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT.*AK UPDATED 11/29/2005 - THE CONSUMER PULLED THE FUSE FOR THE SEAT PRIOR TO TAKING IT TO THE DEALER. THE DEALER DETERMINED THAT THE HEATED SEAT MODULE WAS FAULTY. THE IGNITION KEY DOES NOT RELEASE SOMETIMES. *NM

Look up ODI 10142582 at NHTSA ↗

ODI 10182138 · 83,700 mi

TL*- THE CONTACT STATED THAT THE DRIVER'S SEAT HEATING ELEMENTS ON THE 2002 BUICK REGAL WERE NOT WORKING PROPERLY, WHEN THE HEAT WAS ON EITHER HIGH OR LOW THE SEAT OVERHEATED. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT. ON 02/08/07 WHEN THE CONTACT GOT INTO THE VEHICLE IN THE MORNING SHE NOTICED THAT THE DRIVER'S FRONT SEAT HAD A BIG HOLE IN THE MIDDLE OF THE SEAT. CONTACT STATED THAT ONE COULD SMELL THE BURNING OF THE SEAT AS WELL. THE CONTACT HAS PICTURE OF THE BURNT SEAT. THE VEHICLEWAS CURREN…

Look up ODI 10182138 at NHTSA ↗

ODI 10578386 · 160,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER ACTIVATING THE FRONT DRIVER'S SIDE HEATED SEAT FUNCTION, THE HEATER WOULD NOT TURN OFF WHEN SWITCHED TO THE OFF POSITION. THE CONTACT INDICATED THAT THE VEHICLE HAD TO BE COMPLETELY SHUT OFF IN ORDER TO DEACTIVATE THE HEATED SEAT FUNCTION. THE CONTACT ALSO INDICATED THAT THE HEATED SEAT HAD BECOME VERY HOT TO THE TOUCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000. UPDATED 10/29/14*CN

Look up ODI 10578386 at NHTSA ↗

Unknown Or OtherToo few reports for a range34,195 mi2 (sparse)
ODI 10874799 · 68,300 mi

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED…

Look up ODI 10874799 at NHTSA ↗

ODI 11030081 · 89 mi

SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER TH…

Look up ODI 11030081 at NHTSA ↗

Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic ConvertorToo few reports for a range86,971 mi3 (sparse)
ODI 10157156 · 95,359 mi

DT*: THE CONTACT STATED THE VEHICLE WAS RUNNING SLUGGISH. IT WAS TAKEN TO THE DEALERSHIP , WHO DETERMINED THE CATALYTIC CONVERTER WAS CLOGGED AND NEEDED TO BE REPLACED. PREVIOUSLY, THE DEALERSHIP REPLACED RIGHT FRONT TIE ROD END ON 08/03/2004 AT 61304 MILES. *AK UPDATE 5/30/2006 - *NM

Look up ODI 10157156 at NHTSA ↗

ODI 10168763 · 51,489 mi

LOSS OF ENGINE POWER, ENGINE STOPPED RUNNING, DAMAGE TO VARIOUS ENGINE COMPONENTS. CATALYTIC CONVERTER PLUGGED SHUT AND HEAT DAMAGE TO VARIOUS ENGINE COMPONENTS. "NEAR ENGINE FIRE." CATALYTIC CONVERTER, MANIFOLD, IAC VALUE, GASKET, FUEL LINE, FUEL REGULATOR, EVAP HOSE FROM ENGINE TO FUEL TANK ALL REPLACED. BUICK HAS PARTIALLY REIMBURSED FOR REPAIRS AND REPLACEMENTS. TWO ITEMS STILL PENDING. *JB

Look up ODI 10168763 at NHTSA ↗

ODI 10324080 · 86,971 mi

TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE LOST POWER, BACK FIRED AND THEN STALLED OUT WHEN HE WAS DRIVING AT APPROXIMATELY 20 MPH. THE CONTACT HAD THE CATALYTIC CONVERTER REPLACED TO FIX THE PROBLEM. THE MANUFACTURER OFFERED AN EXTENDED WARRANTY FOR THE CATALYTIC CONVERTER THAT CHANGED FROM 80,000 MILES TO 120,000 MILES. THE FAILURE MILEAGE WAS 86,971. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.

Look up ODI 10324080 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2019: 5 complaints · 2020: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2019235
2020112
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20191801
2020200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemEngine And Engine CoolingElectrical System:IgnitionElectrical System:Ignition:SwitchSeats:Front Assembly:Seat Heater/CoolerUnknown Or OtherEngine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor
Engine—
2
ODI 10874799 · 68,300 mi

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED…

Look up ODI 10874799 at NHTSA ↗

ODI 11576552

Dealership sold car knowing there’s recalls and never fixed

Look up ODI 11576552 at NHTSA ↗

1
ODI 10817607 · 140,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED AND REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FAILED TO PROVIDE ANY ASSISTANCE UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) DUE TO THE VEHICLE BEING P…

Look up ODI 10817607 at NHTSA ↗

000
2
ODI 10874799 · 68,300 mi

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED…

Look up ODI 10874799 at NHTSA ↗

ODI 11030081 · 89 mi

SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER TH…

Look up ODI 11030081 at NHTSA ↗

0
Electrical System
2
ODI 10874799 · 68,300 mi

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED…

Look up ODI 10874799 at NHTSA ↗

ODI 11576552

Dealership sold car knowing there’s recalls and never fixed

Look up ODI 11576552 at NHTSA ↗

—00
1
ODI 10597940 · 95,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ON THE WAY TO THE DEALER THE VEHICLE STALLED FIVE TIMES. THE TECHNICIAN DIAGNOSED THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 8/11/14*CN

Look up ODI 10597940 at NHTSA ↗

0
1
ODI 10874799 · 68,300 mi

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED…

Look up ODI 10874799 at NHTSA ↗

0
Engine And Engine Cooling
1
ODI 10817607 · 140,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED AND REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FAILED TO PROVIDE ANY ASSISTANCE UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) DUE TO THE VEHICLE BEING P…

Look up ODI 10817607 at NHTSA ↗

0—00000
Electrical System:Ignition000—0
1
ODI 10142582 · 55,000 mi

DT: THE CONTACT STATED THE DRIVER'S SEAT HEATING ELEMENTS WERE NOT WORKING PROPERLY. HE HAD NOT NOTICED ANY PROBLEMS WITH THE PASSENGER'S SIDE. WHEN PLACED ON HIGH OR LOW THE SEAT GOT VERY HOT. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT.*AK UPDATED 11/29/2005 - THE CONSUMER PULLED THE FUSE FOR THE SEAT PRIOR TO TAKING IT TO THE DEALER. THE DEALER DETERMINED THAT THE HEATED SEAT MODULE WAS FAULTY. THE IGNITION KEY DOES NOT RELEASE SOMETIMES. *NM

Look up ODI 10142582 at NHTSA ↗

00
Electrical System:Ignition:Switch0
1
ODI 10597940 · 95,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ON THE WAY TO THE DEALER THE VEHICLE STALLED FIVE TIMES. THE TECHNICIAN DIAGNOSED THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 8/11/14*CN

Look up ODI 10597940 at NHTSA ↗

00—000
Seats:Front Assembly:Seat Heater/Cooler000
1
ODI 10142582 · 55,000 mi

DT: THE CONTACT STATED THE DRIVER'S SEAT HEATING ELEMENTS WERE NOT WORKING PROPERLY. HE HAD NOT NOTICED ANY PROBLEMS WITH THE PASSENGER'S SIDE. WHEN PLACED ON HIGH OR LOW THE SEAT GOT VERY HOT. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT.*AK UPDATED 11/29/2005 - THE CONSUMER PULLED THE FUSE FOR THE SEAT PRIOR TO TAKING IT TO THE DEALER. THE DEALER DETERMINED THAT THE HEATED SEAT MODULE WAS FAULTY. THE IGNITION KEY DOES NOT RELEASE SOMETIMES. *NM

Look up ODI 10142582 at NHTSA ↗

0—00
Unknown Or Other
2
ODI 10874799 · 68,300 mi

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED…

Look up ODI 10874799 at NHTSA ↗

ODI 11030081 · 89 mi

SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER TH…

Look up ODI 11030081 at NHTSA ↗

1
ODI 10874799 · 68,300 mi

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED…

Look up ODI 10874799 at NHTSA ↗

0000—0
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Stalling or loss of power

12 mentions · 10.3% of complaints

Median mileage: 89,909 mi (8 usable records).

ODI 10147444 · 48,443 mi

DT*: THE CONTACT STATED WHILE DRIVING AT 60 MPH THE IGNITION SWITCH SHORTED OUT AND CAUSED THE VEHICLE TO LOSE POWER AND STALL. THE VEHICLE RESTARTED BUT STALLED AGAIN LATER. THE VEHICLE WAS DIFFICULT TO START. IT WAS TAKEN TO A LOCAL DEALERSHIP, AND THEY SUGGESTED THE IGNITION SWITCH BE REPLACED. THE VEHICLE CURRENTLY OPERATES NORMALLY.*AK UPDATED 03/09/06. *JB

Look up ODI 10147444 at NHTSA ↗

ODI 10193311

IGNITION SWITCH HAD TO BE REPLACED ON CAR WITH ONLY 38,000 MILES ON IT. CAR STALLED OUT IN TRAFFIC. *TR

Look up ODI 10193311 at NHTSA ↗

ODI 10324080 · 86,971 mi

TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE LOST POWER, BACK FIRED AND THEN STALLED OUT WHEN HE WAS DRIVING AT APPROXIMATELY 20 MPH. THE CONTACT HAD THE CATALYTIC CONVERTER REPLACED TO FIX THE PROBLEM. THE MANUFACTURER OFFERED AN EXTENDED WARRANTY FOR THE CATALYTIC CONVERTER THAT CHANGED FROM 80,000 MILES TO 120,000 MILES. THE FAILURE MILEAGE WAS 86,971. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.

Look up ODI 10324080 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

7 mentions · 6.0% of complaints

Median mileage: 46,050 mi (4 usable records).

ODI 10183284 · 32,100 mi

TL*- THE CONTACT STATED HAD NUMEROUS FLAT TIRES ON THE 2002 BUICK REGAL. THE CONTACT WAS INFORMED BY THE DEALERSHIP THE FLAT TIRES WERE DUE TO THE PEALING OF THE CHROME RIMS ON THE VEHICLE. THE DEALERSHIP RESEALED THE RIMS ON NUMEROUS OCCASIONS. HOWEVER, THEY HAVE NEVER BEEN REPLACED. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE TIRES WERE LOW AND BECAME FLAT. THERE WEREN'T ANY PARTICULAR ROAD OR WEATHER CONDITIONS WHEN TIRES WENT FLAT. THE CURRENT AND FAILURE MILEAGE WERE BOTH 32100.*AK CONSUMER STAT…

Look up ODI 10183284 at NHTSA ↗

ODI 10218682 · 60,000 mi

I HAVE HAD NUMEROUS FLAT TIRES ON THE 2002 BUICK REGAL. I HAVE BEEN INFORMED BY GOODYEAR THE FLAT TIRES WERE DUE TO THE PEALING OF THE CHROME RIMS ON THE VEHICLE. THE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE TIRES WERE LOW AND BECAME FLAT. THERE WEREN'T ANY PARTICULAR ROAD OR WEATHER CONDITIONS WHEN TIRES WENT FLAT. THE FAILURE MILEAGE WAS ABOUT 60,000 MILES. *TR

Look up ODI 10218682 at NHTSA ↗

ODI 10861641 · 92,000 mi

TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL PAN GASKET, VALVE COVER GASKET SET, AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE …

Look up ODI 10861641 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 0.9% of complaints

Median mileage: 107,000 mi (1 usable records).

ODI 10364130 · 107,000 mi

TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE CRUISE CONTROL WAS SET TO 70 MPH AND WHEN THE CONTACT DEPRESSED TO THE BRAKE PEDAL TO CANCEL IT, THE SPEED SUDDENLY INCREASED TO 90 MPH. THE CONTACT WAS ABLE TO CONTINUE DRIVING AND SO THE CONTACT TURNED THE VEHICLE OFF FOR A FEW MINUTES. AFTER RESTARTING, THE RPMS CONTINUED TO INDICATE A HIGH READING. THE CONTACT HAD A FAMILY MEMBER DISCONNECT THE CRUISE CONTROL SWITCH. ALSO, THE VEHICLE HAD TO BE TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE BRAKES REPAIRED AS THEY WERE WORN. THE …

Look up ODI 10364130 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Fuel smell or leak mentions

1 mentions · 0.9% of complaints

Median mileage: 44,333 mi (1 usable records).

ODI 10452418 · 44,333 mi

EXPERIENCED A HIGH VOLUME FUEL LEAK FROM ABOVE THE ENGINE. HAD CAR TOWED TO FREEDOM CHEVROLET, SAN ANTONIO. THEY REPLACED THE FUEL PRESSURE AND RETURN LINES. *KB

Look up ODI 10452418 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

1 mentions · 0.9% of complaints

Median mileage: 58,892 mi (1 usable records).

ODI 10180972 · 58,892 mi

2002 BUICK REGAL - PURCHASED NEW 11/02. POWER STEERING GEAR RACK ASSEMBLY FAILED 1/27/04 (19,030 MILES) - GM REPLACED UNDER WARRANTY. 3/10/04 (19,943 MILES). NEW PART FAILED - GM REPLACED UNDER WARRANTY. 1/6/05 (34,388 MILES)REPORTED SAME "SYMPTOMS" TO GM DEALER - GM RESEALED POWER STEERING PUMP UNDER WARRANTY. 10/30/06 (57,650 MILES) REPORTED SAME "SYMPTOMS" - POWER STEERING PUMP SEAL REPLACED AT MY EXPENSE. 12/16/06 (58,892 MILES) REPORTED SAME "SYMPTOMS" - GM SAYS NEW STEERING RACK AGAIN NEEDED - THIS IS FOURTH RACK FOR THIS SAME CAR, …

Look up ODI 10180972 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b