Auto Recall Watch
U.S. public vehicle records

2018 Cadillac XT5: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

66 owner complaints analyzed

0 distinct recall campaigns

31,640 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 22 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 15 of 66 complaints (22.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1624.2%
Braking behavior1218.2%
Transmission and shifting69.1%
Electrical and battery issues57.6%
Engine operation23.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
15
Electrical System
12
Steering
12
Unknown Or Other
12
Power Train
11
Service Brakes
7
Vehicle Speed Control
4
Visibility/Wiper
3
Component breakdown data
CategoryCount
Engine15
Electrical System12
Steering12
Unknown Or Other12
Power Train11
Service Brakes7
Vehicle Speed Control4
Visibility/Wiper3

Engine: 15; Electrical System: 12; Steering: 12; Unknown Or Other: 12; Power Train: 11; Service Brakes: 7; Vehicle Speed Control: 4; Visibility/Wiper: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
8
50,000 to 74,999
2
75,000 to 99,999
3
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,9998
50,000 to 74,9992
75,000 to 99,9993
100,000 to 149,9990
150,000 and above0

Under 25,000: 9; 25,000 to 49,999: 8; 50,000 to 74,999: 2; 75,000 to 99,999: 3; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (9). 44 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
6
2019
5
2020
9
2021
7
2022
4
2023
8
2024
10
2025
11
2026
6
Complaints over time data
CategoryCount
20186
20195
20209
20217
20224
20238
202410
202511
20266

2018: 6; 2019: 5; 2020: 9; 2021: 7; 2022: 4; 2023: 8; 2024: 10; 2025: 11; 2026: 6

Pattern summary

Engine leads the component reports. Steering behavior appears in 16 complaint narratives. Braking behavior appears in 12 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11097330 · 2018-05-22 (May 22, 2018)

THE BACK UP GUIDANCE LINES AND WARNING INDICATORS DO NOT ALWAYS APPEAR OR ACTIVATE WHEN THE CAR IS IN REVERSE ASSOCIATED WITH THE BACK UP CAMERA. THEY ARE MISSING INTERMITTENTLY WHEN BACKING UP. I WAS BACKING UP AND TRYING TO JUDGE DISTANCE AND CLEARANCE IN MY NEW CAR. THIS ASSIST DEVICE BEING NON-FUNCTIONAL ALLOWED ME TO BACK INTO BUSHES, DOING NO DAMAGE, BUT CAUSING ALARM. I RETURNED IT TO THE DEALERSHIP FOR REPAIR TWICE AND WAS INFORMED THAT IT WAS A COMMON PROBLEM THAT NOTHING COULD BE DONE ABOUT. THIS BEGAN ON PURCHASE 3/31/2018 AND CON…

Owner-reported narrative. 3,500 miles reported. Look up ODI 11097330 at NHTSA ↗

Owner report 11109595 · 2018-07-05 (July 5, 2018)

TL* THE CONTACT OWNS A 2018 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 35 MPH, "TRANSMISSION" ILLUMINATED ON THE INSTRUMENT PANEL. WHILE APPROACHING A STOP SIGN, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WHILE STILL IN MOTION. THE CONTACT THEN SHIFTED BACK INTO DRIVE AND CONTINUED DRIVING. THE VEHICLE WAS TOWED TO THE DEALER (QUANTRELL CADILLAC, 1490 E NEW CIRCLE ROAD, LEXINGTON, KY 40509) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.

Owner-reported narrative. 2,900 miles reported. Look up ODI 11109595 at NHTSA ↗

Owner report 11119213 · 2018-08-15 (August 15, 2018)

2018 CADILLAC XTS. CONSUMER WRITES IN REGARDS TO VEHICLE HAVING THE WRONG SIZE SPARE TIRE FOR VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER CLAIMED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

Owner-reported narrative. Look up ODI 11119213 at NHTSA ↗

Owner report 11130711 · 2018-09-21 (September 21, 2018)

IF EITHER TRACKS OF THE FRONT SEATS ARE NOT PERFECTLY ALIGNED WITH THE BASE, SOME VERY SHARP METAL IS EXPOSED. IT HAS CUT TWO TOES SO FAR WHEN EXITING THE CAR. IF IT CUTS MY FATHER MAJOR PROBLEM, HE IS A HEMOPHILIAC. CADILLAC SAYS FUNCTIONING AS DESIGNED. FUNNY.

Owner-reported narrative. 10,000 miles reported. Look up ODI 11130711 at NHTSA ↗

Owner report 11132941 · 2018-10-02 (October 2, 2018)

WHEN BACKING CAR UP, OFTEN TIMES THE YELLOW "GUIDE LINES" APPEAR, OFTEN TIMES DON'T. NOTE MAKES NO DIFFERENCE IF DAYLIGHT OR NIGHT, WEATHER CAR IS CLEAN OR DIRTY (NOT AFFECTED BY BACKUP CAMERA), CLEAR OUT OR RAINING. BRAND NEW IN APRIL 2018, PICKED UP FROM DEALERSHIP, HAS HAPPENED SINCE 1ST WEEK OF OPERATION. TOOK TO DEALERSHIP RECENTLY, COULD NOT FIND ISSUE, SAID NO KNOWN PROBLEMS WITH LIKE CARS.

Owner-reported narrative. Look up ODI 11132941 at NHTSA ↗

Owner report 11160915 · 2018-12-12 (December 12, 2018)

TL* THE CONTACT OWNS A 2018 CADILLAC XT5. THE CONTACT STATED THAT THE FUEL SAFETY INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED FIVE TIMES, BUT THE FUEL SAFETY INDICATOR ILLUMINATED EVERY TIME THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO TAYLOR CADILLAC (6100 CENTRAL AVE, TOLEDO, OH 43615, [phone removed]) WHERE A NEW EVAP PURGE VALVE WAS INSTALLED. SHORTLY AFTERWARDS, THE FUEL INJECTORS WERE REPLACED AND NEW ENGINE BANKS WERE INSTALLED. A FEW MONTHS AGO, THE FUEL SAFETY WARNING INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER WAS MADE AWA…

Owner-reported narrative. 10,650 miles reported. Look up ODI 11160915 at NHTSA ↗

Owner report 11182017 · 2019-02-22 (February 22, 2019)

I WAS IDLING IN LINE FOR ABOUT 5 MINUTES WAITING FOR FOOD AT MCDONALDS. TRANSMISSION WAS IN DRIVE. ONCE SERVED, I STARTED TO DRIVE AWAY BUT CAR SHUTTERED AND STOPPED ABRUPTLY. APPARENTLY TRANSMISSION WILL AUTOMATICALLY SHIFT TO PARK AFTER IDLING FOR SEVERAL MINUTES EVEN IF IT HAS STARTED TO MOVE FORWARD 1 OR 2 MPH. WHAT WOULD HAVE HAPPENED IF I WAS TRAVELING FASTER WHEN IT SHIFTED TO PARK? IS THIS FEATURE A GOVERNMENTAL REQUIREMENT? WHY?

Owner-reported narrative. 990 miles reported. Look up ODI 11182017 at NHTSA ↗

Owner report 11207401 · 2019-05-14 (May 14, 2019)

POOR HEADLAMP PERFORMANCE. AT THIS PRICE POINT, HIGH INTENSITY DISCHARGE SHOULD BE STANDARD. NIGHT TIME DRIVING & DRIVING IN INCLEMENT WEATHER IS A SAFETY HAZARD WITH THESE POORLY DESIGNED HALOGEN PROJECTOR HEADLAMPS

Owner-reported narrative. 100 miles reported. Look up ODI 11207401 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

66 unique complaints in this selection. Analysis snapshot: 2026-09-30.

33.3%Usable mileage22 / 66 records
100.0%Valid incident date66 / 66 records
100.0%Valid filing date66 / 66 records
100.0%Ordered incident and filing dates66 / 66 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2017201820192020202120222023202420252026
Engine
2419.4%
ODI 10926030 · 400 mi

MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.

Look up ODI 10926030 at NHTSA ↗

1522.7%
ODI 11160915 · 10,650 mi

TL* THE CONTACT OWNS A 2018 CADILLAC XT5. THE CONTACT STATED THAT THE FUEL SAFETY INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED FIVE TIMES, BUT THE FUEL SAFETY INDICATOR ILLUMINATED EVERY TIME THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO TAYLOR CADILLAC (6100 CENTRAL AVE, TOLEDO, OH 43615, [phone removed]) WHERE A NEW EVAP PURGE VALVE WAS INSTALLED. SHORTLY AFTERWARDS, THE FUEL INJECTORS WERE REPLACED AND NEW ENGINE BANKS WERE INSTALLED. A FEW MONTHS AGO, THE FUEL SAFETY WARNING INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER WAS MADE AWA…

Look up ODI 11160915 at NHTSA ↗

618.8%
ODI 11206631

AS I WAS DRIVING I SMELLED A BURNING SMELL. A FEW SECONDS LATER SAW A FIRE/SMOKE COMING FROM THE FRONT RIGHT SIDE OF MY CAR. I PULLED OVER AND TOOK A LOOK. CONFIRMED MY CAR WAS ON FIRE. I CALLED 911 WHO CONNECTED ME TO THE FIRE DEPARTMENT. I THEN RAN TO THE GAS STATION AND GOT A FIRE EXTINGUISHER. I THEN USED THE FIRE EXTINGUISHER AND EXTINGUISHED THE FIRE. I MADE A CLAIM WITH MY INSURANCE COMPANY WHO ORDERED A TOW TRUCK TO TRANSPORT THE VEHICLE TO AN AUTO REPAIR SHOP.

Look up ODI 11206631 at NHTSA ↗

417.4%
ODI 11378284 · 1,650 mi

VEHICLE STALLS WITHOUT WARNING. ENGINE STOPS RUNNING. AFTER A SHORT TIME, IT CAN BE STARTED AFTER SEVERAL TRIES. THIS HAS HAPPENED WHILE DRIVING ON A MAJOR CITY STREET, THERE IS A RECALL PENDING FOR REPLACEMNT OF FUEL PUMP MODULE. IN THE MEANTIME IT IS AT DEALER (3 WEEKS) AND THEY HAVEN'T DONE ANYTHING TO FIX SINCE IT DOESN'T STALL IN THEIR TEST DRIVES. IT ONLY STALLED A FEW TIMES IN UNDER 2000 MILES. BUT DEALER DOESN;T WANT TO FIX IF HE'S UNSURE IF THERE IS ANYTHING TO FIX.

Look up ODI 11378284 at NHTSA ↗

212.5%
ODI 11532274

At a red light in traffic, it suddenly shut off the engine, emergency brakes went on, multiple warning lights were on (Low Bat, Low fuel {full of fuel}, lower passenger window, etc..), totally immobilized itself by not being able to start the car or push it with the brakes on! 81 year old female driving and if the car did this at highway speed it could have been a catastrophe! It appeared everything else in the car was working but had 'self immobilized'!

Look up ODI 11532274 at NHTSA ↗

00.0%

No examples available for this selection.

426.7%
ODI 11521656 · 1,000 mi

The contact owns a 2023 Cadillac XT5. The contact stated that on two occasions while driving at approximately 25 MPH, the steering wheel seized, and the vehicle veered to the side of the road. Additionally, the gear shifter malfunctioned and the light to indicate that the vehicle was parked, was inoperable. The ABS, Check engine, powertrain malfunction, and brake warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that unknown part needed to be replaced. The manufacturer was notified of the f…

Look up ODI 11521656 at NHTSA ↗

220.0%
ODI 11596124

Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg

Look up ODI 11596124 at NHTSA ↗

233.3%
ODI 11666450

purchased 2024 XT5 brand new less than 6,000 miles SES light on..dealer states part failure w/transmission snap ring-traded vehicle for 2025 XT5. At 5,464 miles SES light comes on-another internal transmission part failure this time control valve body needed to be replaced. The control valve body is currently being recalled in the Cadillac CT5 but GM has not acknowledged issues with the control valve body on the XT5. After leaving the dealership after being serviced for a control valve body replacement I was involved in an accident 79 miles…

Look up ODI 11666450 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
2520.2%
ODI 10978522 · 970 mi

RANDOMLY, AFTER STARTING THE VEHICLE AND MOVING THE SHIFT LEVER TO REVERSE, THE EMERGENCY BRAKE INDEPENDENTLY SETS SUCH THAT PARK IS DISPLAYED ON THE DASH AS WELL AS REVERSE. IN OTHER WORDS, THE VEHICLE IS IN BOTH REVERSE AND PARK SIMULTANEOUSLY AS DISPLAYED ON THE DASH DISPLAY. HOWEVER, I AM TOLD BY GM THAT THE PARK DISPLAYED ON THE DASH IS REALLY INDICATING THE EMERGENCY BRAKE IS SET AND THAT THE TRANSMISSION IS NOT IN PARK. IF THE VEHICLE CAN INDEPENDTLY SET THE EMERGENCY BRAKE WHEN MOVING THE TRANSMISSION OUT OF PARK, CAN THIS HAPPEN WHEN T…

Look up ODI 10978522 at NHTSA ↗

1116.7%
ODI 11109595 · 2,900 mi

TL* THE CONTACT OWNS A 2018 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 35 MPH, "TRANSMISSION" ILLUMINATED ON THE INSTRUMENT PANEL. WHILE APPROACHING A STOP SIGN, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WHILE STILL IN MOTION. THE CONTACT THEN SHIFTED BACK INTO DRIVE AND CONTINUED DRIVING. THE VEHICLE WAS TOWED TO THE DEALER (QUANTRELL CADILLAC, 1490 E NEW CIRCLE ROAD, LEXINGTON, KY 40509) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.

Look up ODI 11109595 at NHTSA ↗

00.0%

No examples available for this selection.

730.4%
ODI 11405665 · 25,991 mi

THE CAR SHOWS A WARNING "ENGINE POWER IS REDUCED" THIS IS THE SECOND TIME IN 3 MONTHS. THE CAR REVS AT 5000RPM AND ONLY GOES 15 MPH, VERY DANGEROUS. THE DEALER REPLACED A SENSOR LAST TIME AND SEEMS UNCONCERNED FOR THE SAFETY OF DRIVING.

Look up ODI 11405665 at NHTSA ↗

00.0%

No examples available for this selection.

220.0%
ODI 11546264

Excessive play in transmission. Clunking sound when driving all the time..Seems loose in park mode also.

Look up ODI 11546264 at NHTSA ↗

640.0%
ODI 11502229

11/12/2022 / At Highway speed vehicle became unresponsive to throttle. Engine would increase in RPMs as indicated on Tach and speedometer would show increased speed, but acceleration was not noticeable and a gear grinding sound was heard. Unable to move vehicle in any direction. Vehicle towed to dealer and was told the left front axel pulled out of transmission. Dealer was asked to return defective drive shaft to GM but was never sent. All this with only 147 miles on odometer. 01/14/2023 / Second time this happened was at 453 miles on odometer …

Look up ODI 11502229 at NHTSA ↗

660.0%
ODI 11588522 · 9,200 mi

The contact owns a 2024 Cadillac XT5. The contact stated while driving at an undisclosed speed and approaching a vehicle ahead, the Forward Collision Avoidance system failed to activate, causing the contact to swerve to avoid a collision. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sensors, informing the contact that the sensors needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred. The contact also stated that while driving at an undisclosed speed with manu…

Look up ODI 11588522 at NHTSA ↗

233.3%
ODI 11740091

Failed transmission--April 16, 2026 I was backing out of my garage when I heard a very loud bang noise and it stopped my car instantly. I thought I had hit something but I did not. On may 22, 2026. I stopped at a red light a few cars back but when the light changed the car would not go as it hesitated a few seconds (maybe 15) like it was not going to drive off but it did. On May 23, 2026, I was going up the driveway from my sisters house and again the very very loud bang noise and it stopped instantly. This time it pushed me toward the steeri…

Look up ODI 11740091 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
2621.0%
ODI 10926033 · 450 mi

DEFECTIVE UPPER DASHBOARD HAS LARGE BALLOONED AREA IN CENTER WHERE ADHESIVE EITHER FAILED OR WASN'T APPLIED AND LOWER DASHBOARD HAS DEFECTIVE LUMP UNDER MATERIAL. THESE DEFECTS SHOULD NEVER HAVE LEFT THE FACTORY. POOR QUALITY CONTROL. BOTH DASHBOARDS ARE TO BE REPLACED BY DEALER.

Look up ODI 10926033 at NHTSA ↗

1218.2%
ODI 11097330 · 3,500 mi

THE BACK UP GUIDANCE LINES AND WARNING INDICATORS DO NOT ALWAYS APPEAR OR ACTIVATE WHEN THE CAR IS IN REVERSE ASSOCIATED WITH THE BACK UP CAMERA. THEY ARE MISSING INTERMITTENTLY WHEN BACKING UP. I WAS BACKING UP AND TRYING TO JUDGE DISTANCE AND CLEARANCE IN MY NEW CAR. THIS ASSIST DEVICE BEING NON-FUNCTIONAL ALLOWED ME TO BACK INTO BUSHES, DOING NO DAMAGE, BUT CAUSING ALARM. I RETURNED IT TO THE DEALERSHIP FOR REPAIR TWICE AND WAS INFORMED THAT IT WAS A COMMON PROBLEM THAT NOTHING COULD BE DONE ABOUT. THIS BEGAN ON PURCHASE 3/31/2018 AND CON…

Look up ODI 11097330 at NHTSA ↗

515.6%
ODI 11182597 · 200 mi

WITH THE SUNROOF OPEN WHEN I GET TO 40 TO 45 MPH YOU THINK YOUR EARS ARE GOING TO EXPLODE. IT IS ACTUALLY PAINFUL. I AM VERY CONCERNED AS I ALSO HAVE A SERVICE DOG THAT IS WITH ME AT ALL TIMES AND THEIR EARS ARE EVEN MORE SENSITIVE THAN OURS. I AM ALSO THE ONLY CARE TAKER FOR MY 95 YEAR OLD MOTHER IN LAW WHO IS ALWAYS ASKING ME TO OPEN THE SUNROOF SO SHE CAN GET THE SUNSHINE. THIS IS OBVIOUSLY A DESIGN FLAW! THE DEALERSHIP TESTED ALL THE NEW ONES ON THE LOT AND THEY ALL DO THE SAME THING. THIS WAS ALL DONE ON A CITY STREET I CAN'T IMAGINE IF I …

Look up ODI 11182597 at NHTSA ↗

313.0%
ODI 11681744

Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towed to the dealership in was confirmed that battery just died and the dealership stated due to the electrical shifter there was no way to engage neutral since the vehicle could not start. This situation caused major traffic issues for 3 hours as vehicle was locked in position. I would think there should be some way to push the vehicle to the curb allowing traffic to flow. Being stuck in the middl…

Look up ODI 11681744 at NHTSA ↗

425.0%
ODI 11627991

The cameras just stopped working, when I went to put the car in reverse, blank screen comes on.

Look up ODI 11627991 at NHTSA ↗

330.0%
ODI 11573052

The driving mode don't stay in the correct control for example the SUV has three components Tour, Sports, Snow and ice...while driving in Tour mode the vehicle goes to sports on it owns. The electrical dash board cuts off and resets its self while in driving. Scary

Look up ODI 11573052 at NHTSA ↗

320.0%
ODI 11505075

Front half of sunroof exploded while driving. Hard top. was closed but if it wasn’t glass would’ve fallen directly on myself and any passengers posing a safety risk. I could have been in an accident. Glass falling from the vehicle posed a safety concern for others on the road. I have had this car 1 month. When I called the dealer was told I would have to file an insurance claim. Currently awaiting repairs. Insurance claim has been filed.

Look up ODI 11505075 at NHTSA ↗

110.0%
ODI 11711680

On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . Made an appointment at Penske Cadillac and a few days later they are checking to see if it’s covered under warranty. Also filled a claim with AAA . There was absolutely no rock or debris involved.

Look up ODI 11711680 at NHTSA ↗

116.7%
ODI 11688743

Rearview camera has perfect image when I put in reverse inside my garage but as soom as I exit the garage into sunlight, the image on the screen goes so dark you don't have a rear view for 18 to 20 seconds and by that time I am in the street. The dealer and Cadillac say this is normal. I have owned may GM vehicles and know this is not correct and dangerous

Look up ODI 11688743 at NHTSA ↗

00.0%

No examples available for this selection.

Steering
1512.1%
ODI 10926030 · 400 mi

MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.

Look up ODI 10926030 at NHTSA ↗

1218.2%
ODI 11441284 · 32,000 mi

The contact owns a 2018 Cadillac XT5. The contact stated while the vehicle was stationary at a traffic light, the Stabilitrak warning light was illuminated for a short time and turned off when depressing on the accelerator pedal. The contact stated that on 11/19/2012, while his wife was driving 45 mph, the reduced steering capacity, pull over immediately and other multiple unknown warning lights were illuminated. The driver stated that the steering wheel became difficult to turn however, the driver was able to continue driving to her residence.…

Look up ODI 11441284 at NHTSA ↗

825.0%
ODI 11524476

My vehicle is receiving a notice "Steer Assist is Reduced Drive with Care". Per discussion with the dealership this is a result of a thermostat issue causing an issue with the grease temperature in the steering. Based on a bulletin to the dealerships from 2017 this is a known issue and continues to be a known issue for multiple GM vehicles. GM can not supply new thermostats to dealerships and they are just resetting the warning. Steering is a critical issue and GM is aware of an issue and is not recalling or repairing timely.

Look up ODI 11524476 at NHTSA ↗

626.1%
ODI 11287919 · 8,250 mi

DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHANGE. A FEW MINUTES LATER THE REAR WINDSHIELD WIPER STARTED OPERATING AND WOULDN'T STOP. TWENTY MINUTES LATER THE CAR FLASHED A NOTIFICATION THAT POWER STEERING ASSIST WAS NOT FUNCTIONING, AND IT BECAME VERY DIFFICULT TO STEER. THE TURN SIGNALS WOULD NOT OPERATE. THE LOW FUEL WARNING INDICATOR CAME ON SHOWED ZERO MILES LEFT EVEN THOUGH THERE WAS AT LEAST A QUARTER TANK LEFT. THE SPEEDOMETER READOUT CHANGED TO ZERO, WHILE WE WE…

Look up ODI 11287919 at NHTSA ↗

318.8%
ODI 11457475

The power steering suddenly shut down while driving, making steering almost impossible. Luckly I was on a straight part of the road and close to my house. It would have been disastrous if it occurred at high speed. I understand there is a recall to replace software on some 2021 Cadillac vehicles but mine is not in the list. I think my vintage of vehicles needs to be added to the recall list

Look up ODI 11457475 at NHTSA ↗

00.0%

No examples available for this selection.

16.7%
ODI 11521656 · 1,000 mi

The contact owns a 2023 Cadillac XT5. The contact stated that on two occasions while driving at approximately 25 MPH, the steering wheel seized, and the vehicle veered to the side of the road. Additionally, the gear shifter malfunctioned and the light to indicate that the vehicle was parked, was inoperable. The ABS, Check engine, powertrain malfunction, and brake warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that unknown part needed to be replaced. The manufacturer was notified of the f…

Look up ODI 11521656 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
2016.1%
ODI 10926030 · 400 mi

MULTIPLE ISSUES WITH GARAGE REMOTE CONTROL BUTTONS NOT FUNCTIONING. ISSUE WITH DRIVER SEAT NOT VIBRATING WHEN VEHICLE VENTURES OUT OF LANE WITH "LANE ASSIST" FEATURE ON. VEHICLE SHUT DOWN WHILE DRIVING ON HIGHWAY SENDING MULTIPLE WARNINGS ABOUT ENGINE MALFUNCTION, PARKING BRAKE ON, ETC.

Look up ODI 10926030 at NHTSA ↗

1218.2%
ODI 11132941

WHEN BACKING CAR UP, OFTEN TIMES THE YELLOW "GUIDE LINES" APPEAR, OFTEN TIMES DON'T. NOTE MAKES NO DIFFERENCE IF DAYLIGHT OR NIGHT, WEATHER CAR IS CLEAN OR DIRTY (NOT AFFECTED BY BACKUP CAMERA), CLEAR OUT OR RAINING. BRAND NEW IN APRIL 2018, PICKED UP FROM DEALERSHIP, HAS HAPPENED SINCE 1ST WEEK OF OPERATION. TOOK TO DEALERSHIP RECENTLY, COULD NOT FIND ISSUE, SAID NO KNOWN PROBLEMS WITH LIKE CARS.

Look up ODI 11132941 at NHTSA ↗

26.3%
ODI 11501784

Service stability track light came on. Brought to Mechanic hooked up to computer. No code shown. Mechanic says car is fine. Keep it off for 15 minutes and the computer will reset. Driving on the highway Emergency brake came on by itself and stopped the vehicle all caution lights lit up on on the dashboard. Service engine light came on brought it back to the mechanic again no codes shown drove it for three days has been running fine and on the fourth day vehicle will not start.

Look up ODI 11501784 at NHTSA ↗

14.3%
ODI 11681744

Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into neutral. Once the vehicle was towed to the dealership in was confirmed that battery just died and the dealership stated due to the electrical shifter there was no way to engage neutral since the vehicle could not start. This situation caused major traffic issues for 3 hours as vehicle was locked in position. I would think there should be some way to push the vehicle to the curb allowing traffic to flow. Being stuck in the middl…

Look up ODI 11681744 at NHTSA ↗

318.8%
ODI 11532274

At a red light in traffic, it suddenly shut off the engine, emergency brakes went on, multiple warning lights were on (Low Bat, Low fuel {full of fuel}, lower passenger window, etc..), totally immobilized itself by not being able to start the car or push it with the brakes on! 81 year old female driving and if the car did this at highway speed it could have been a catastrophe! It appeared everything else in the car was working but had 'self immobilized'!

Look up ODI 11532274 at NHTSA ↗

220.0%
ODI 11573052

The driving mode don't stay in the correct control for example the SUV has three components Tour, Sports, Snow and ice...while driving in Tour mode the vehicle goes to sports on it owns. The electrical dash board cuts off and resets its self while in driving. Scary

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16.7%
ODI 11627778

Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park!

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110.0%
ODI 11567618

On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severel…

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116.7%
ODI 11758841

The vehicle does not recognize when it is in park . To use the Cadillac maps app you have to approve to their terms . When I tried to read it ,I get two warnings that tell me I must be in park . I am sitting in my garage when this happens . I have a video and a pic of the warnings . I need another method to upload the video . Its too large

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00.0%

No examples available for this selection.

Service Brakes
1411.3%
ODI 10876001 · 10 mi

THIS CAR WAS SOLD TO ME WITH A DRIVER AWARENESS PACKAGE THAT INCLUDES LOW SPEED FRONT BRAKING AND I AM UNABLE TO GET IT TO WORK, A SALESPERSON DROVE THE CAR AND COULD NOT GET IT TO WORK AND A CADILLAC MECHANIC AT LINUS CADILLAC IN VERO BEACH, FL. DROVE THE CAR AND COULD NOT MAKE IT WORK.. THE CAR HAS BEEN TO TWO DEALERSHIPS FOR THIS ISSUE AND THE LAST DEALER MECHANIC AT LINUS ADVISED ME THAT THE SYSTEM IS NOT WORKING. CADILLAC DENIES THIS AND CLAIMS THE SYSTEM CANNOT BE TESTED BUT THAT IT IS IN THE CAR AND WILL WORK. I HAVE NEVER HEARD OF ANY S…

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710.6%
ODI 11234267

I TOOK MY CADILLAC XT5 2018 IN FOR SERVICE TODAY 07/23/2019 FOR AN OIL CHANGE AND BRAKE CHECK AS THE BRAKES ARE SQUEALING. I WAS TOLD THEY WEREN'T GOING TO HAVE TIME TO WORK ON THE BRAKES BUT THAT "THE SOUND IS NORMAL DUE TO THE MATERIALS THAT GM USES. THAT THEY WOULD'VE ONLY LUBRICATED THE DISKS BUT THE NOISE WOULD'VE CAME BACK IN A WEEK OR 2". I TOOK IT IN BEFORE FOR THE SAME PROBLEM AND WHEN I RECEIVED A CALL LETTING ME KNOW THE SERVICES HAD BEEN COMPLETED, THE SERVICE AGENT INFORMED ME THAT IT WAS A PROBLEM THAT WAS HAPPENING A LOT WITH THE…

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39.4%
ODI 11183747 · 800 mi

EXCESSIVE BRAKE SQUEAL WHILE BACKING OUT OF DRIVEWAY DURING INITIAL DRIVE OF THE DAY OR AFTER VEHICLE HAS BEEN SITTING FOR AWHILE. SQUEAL WILL GO AWAY AFTER SEVERAL BRAKE APPLICATIONS. DEALER STATES NORMAL OPERATION AND OFFERED NO FIX.

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28.7%
ODI 11463281

While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accidents. I’m scared to drive this car anymore. A week prior I thought the gears weren’t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway , also scary .. dealer said it needed a update and would be fine . 5 months …

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212.5%
ODI 11532274

At a red light in traffic, it suddenly shut off the engine, emergency brakes went on, multiple warning lights were on (Low Bat, Low fuel {full of fuel}, lower passenger window, etc..), totally immobilized itself by not being able to start the car or push it with the brakes on! 81 year old female driving and if the car did this at highway speed it could have been a catastrophe! It appeared everything else in the car was working but had 'self immobilized'!

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11765130

We were traveling out of our development at 17-20mph while approaching our exit gate the car jolted forward and accelerated at a rapid speed. My husband immediately stepped on the brake but the brake pedal became hard, the brake did not work. The car would not stop while pressing down on the brake. We crashed through the exit gate heading to the water, he then turned the wheel which also became difficult to turn as we headed into the brick wall . Hitting the wall, caused the car to come to a stop! Upon the airbags deploying there was a fire …

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00.0%

No examples available for this selection.

Vehicle Speed Control
97.3%
ODI 10917280 · 7,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

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46.1%
ODI 11385095 · 51,300 mi

CAR HAS TWICE ATTEMPTED TO ACCELERATE WHEN NOT GOING VERY FAST AS IF IT WAS ATTEMPTING TO GET BACK TO WHAT THE CRUISE CONTROL WAS SET FOR. CRUISE CONTROL WAS NOT ON AND I HAVE NEVER USED IT SINCE I PURCHASED THE CAR. IT DOES NOT WANT TO STOP ACCELERATING WHEN I TAP THE BRAKE AND HAVE HAD TO BRAKE SEVERAL TIMES TO GET THE ACCELERATING TO STOP. BOTH TIMES I WAS IN TRAFFIC BUT NOT GOING VERY FAST AS I WAS ACCELERATING FROM BEING STOPPED AT LIGHT. THERE WAS NO ACCIDENT AS I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND EVENTUALLY TO HAVE THE…

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13.1%
ODI 11355726 · 7,040 mi

MY VEHICLE HAS SHOWN THE SERVICE STABILITRAK, TCS OFF, AND TRANSMISSION UNABLE TO SHIFT SOON WHILE DRIVING. THIS HAPPENS SEVERAL TIMES; AND AFTER CERTAIN TIMES THE CAR WILL NOT SHIFT AND I AM NOT ABLE TO GO PAST 50-60 MPH.

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14.3%
ODI 11463281

While driving at low speed lost all power steering . Was able to get it back home . When checked again later power steering was working . While driving later that day brakes engaged to a sudden slamming stop , red abs engaged light flashed then went away . Both incidents could’ve caused accidents. I’m scared to drive this car anymore. A week prior I thought the gears weren’t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway , also scary .. dealer said it needed a update and would be fine . 5 months …

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00.0%

No examples available for this selection.

110.0%
ODI 11637233

I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% c…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
43.2%
ODI 10917280 · 7,000 mi

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

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00.0%

No examples available for this selection.

412.5%
ODI 11221934

CHECKING FOR POTENTIAL AIRBAG RECALL TAKATA

Look up ODI 11221934 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

220.0%
ODI 11637233

I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% c…

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00.0%

No examples available for this selection.

220.0%
ODI 11567618

On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severel…

Look up ODI 11567618 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine40,000–80,264 mi40,000 mi5
ODI 11160915 · 10,650 mi

TL* THE CONTACT OWNS A 2018 CADILLAC XT5. THE CONTACT STATED THAT THE FUEL SAFETY INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED FIVE TIMES, BUT THE FUEL SAFETY INDICATOR ILLUMINATED EVERY TIME THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO TAYLOR CADILLAC (6100 CENTRAL AVE, TOLEDO, OH 43615, [phone removed]) WHERE A NEW EVAP PURGE VALVE WAS INSTALLED. SHORTLY AFTERWARDS, THE FUEL INJECTORS WERE REPLACED AND NEW ENGINE BANKS WERE INSTALLED. A FEW MONTHS AGO, THE FUEL SAFETY WARNING INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER WAS MADE AWA…

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ODI 11422217 · 80,264 mi

The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

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ODI 11487175 · 40,000 mi

The contact owns a 2018 Cadillac XT5. The contact stated that after coming to a complete stop, the vehicle lost motive power. After restarting the vehicle, the vehicle would operate as needed. The failure occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 40,000.

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Electrical SystemToo few reports for a range35,670 mi3 (sparse)
ODI 11328651 · 35,670 mi

2ND TIME THIS ISSUE OCCURRED. 1ST TIME WAS IN 2019 AND IT TOOK TWO WEEKS FOR THE DEALERSHIP TO FIGURE OUT IT WAS THE BATTERY. WHILE DRIVING THE CAR, THE ELECTRONICS GO CRAZY, THE ENGINE STOPS FOR A SPLIT SECOND, BRAKES ARE LOST FOR A SPLIT SECOND, CRUISE CONTROL TURNS OFF, EVERY POSSIBLE ALARM DISPLAYS ON THE DASH. THE DASH BEEPS, ALL OF THE LIGHTS FLASH, THE SPEED/PRESSURE/TEMPERATURE NEEDLES GO TO 0, THE AIR CONDITION TURNS OFF, ETC. ALL OF THIS OCCURRED WHILE I WAS DRIVING 60MPH ON A HIGHWAY. I QUICKLY PULLED OFF TO THE SIDE OF THE ROAD…

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ODI 11422217 · 80,264 mi

The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

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ODI 11725505 · 2,000 mi

The contact owns a 2018 Cadillac XT5. The vehicle was recently purchased, and while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to accelerate above 5 MPH with several unknown warning lights illuminated. The dealer was notified and sent a mobile mechanic to the residence to diagnose the vehicle; however, no cause for the failure was found. The vehicle was towed to the dealer, and it was diagnosed that the emission starter module had failed. …

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SteeringToo few reports for a range32,000 mi1 (sparse)
ODI 11441284 · 32,000 mi

The contact owns a 2018 Cadillac XT5. The contact stated while the vehicle was stationary at a traffic light, the Stabilitrak warning light was illuminated for a short time and turned off when depressing on the accelerator pedal. The contact stated that on 11/19/2012, while his wife was driving 45 mph, the reduced steering capacity, pull over immediately and other multiple unknown warning lights were illuminated. The driver stated that the steering wheel became difficult to turn however, the driver was able to continue driving to her residence.…

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Unknown Or OtherToo few reports for a range26,000 mi3 (sparse)
ODI 11097330 · 3,500 mi

THE BACK UP GUIDANCE LINES AND WARNING INDICATORS DO NOT ALWAYS APPEAR OR ACTIVATE WHEN THE CAR IS IN REVERSE ASSOCIATED WITH THE BACK UP CAMERA. THEY ARE MISSING INTERMITTENTLY WHEN BACKING UP. I WAS BACKING UP AND TRYING TO JUDGE DISTANCE AND CLEARANCE IN MY NEW CAR. THIS ASSIST DEVICE BEING NON-FUNCTIONAL ALLOWED ME TO BACK INTO BUSHES, DOING NO DAMAGE, BUT CAUSING ALARM. I RETURNED IT TO THE DEALERSHIP FOR REPAIR TWICE AND WAS INFORMED THAT IT WAS A COMMON PROBLEM THAT NOTHING COULD BE DONE ABOUT. THIS BEGAN ON PURCHASE 3/31/2018 AND CON…

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ODI 11328651 · 35,670 mi

2ND TIME THIS ISSUE OCCURRED. 1ST TIME WAS IN 2019 AND IT TOOK TWO WEEKS FOR THE DEALERSHIP TO FIGURE OUT IT WAS THE BATTERY. WHILE DRIVING THE CAR, THE ELECTRONICS GO CRAZY, THE ENGINE STOPS FOR A SPLIT SECOND, BRAKES ARE LOST FOR A SPLIT SECOND, CRUISE CONTROL TURNS OFF, EVERY POSSIBLE ALARM DISPLAYS ON THE DASH. THE DASH BEEPS, ALL OF THE LIGHTS FLASH, THE SPEED/PRESSURE/TEMPERATURE NEEDLES GO TO 0, THE AIR CONDITION TURNS OFF, ETC. ALL OF THIS OCCURRED WHILE I WAS DRIVING 60MPH ON A HIGHWAY. I QUICKLY PULLED OFF TO THE SIDE OF THE ROAD…

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ODI 11350228 · 26,000 mi

TIRES ON GM VEHICLES, INCLUDING MINE, HAVE BEEN SOLD WITH DERELICT TIRES MANUFACTURED BY MICHELIN. I WAS RECENTLY TOLD THAT MY TIRES WOULD NOT PASS INSPECTION AR 26,000 MILES. TODAY I WAS TOLD BY A RELATIVE THAT THEY WERE TOLD THE SAME AND THEIR TIRES HAVE ONLY 16,000 MILES ON THEM. WE HAVE BOTH BOUGHT NEW TIRES THROUGH THE DEALERSHIP UNDER A DISCOUNTED PLAN BY GM BECAUSE OF THIS ISSUE. I FIND IT ABSURD AT ANY COST THAT I WOULD BE RESPONSIBLE FOR THIS MONETARY RESPONSIBILITY DUE TO THE MANUFACTURER OF THE TIRES AND GM KNOWING OF THE POOR QUALI…

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Power TrainToo few reports for a range4,950 mi4 (sparse)
ODI 11109595 · 2,900 mi

TL* THE CONTACT OWNS A 2018 CADILLAC XT5. WHILE DRIVING APPROXIMATELY 35 MPH, "TRANSMISSION" ILLUMINATED ON THE INSTRUMENT PANEL. WHILE APPROACHING A STOP SIGN, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK WHILE STILL IN MOTION. THE CONTACT THEN SHIFTED BACK INTO DRIVE AND CONTINUED DRIVING. THE VEHICLE WAS TOWED TO THE DEALER (QUANTRELL CADILLAC, 1490 E NEW CIRCLE ROAD, LEXINGTON, KY 40509) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.

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ODI 11182017 · 990 mi

I WAS IDLING IN LINE FOR ABOUT 5 MINUTES WAITING FOR FOOD AT MCDONALDS. TRANSMISSION WAS IN DRIVE. ONCE SERVED, I STARTED TO DRIVE AWAY BUT CAR SHUTTERED AND STOPPED ABRUPTLY. APPARENTLY TRANSMISSION WILL AUTOMATICALLY SHIFT TO PARK AFTER IDLING FOR SEVERAL MINUTES EVEN IF IT HAS STARTED TO MOVE FORWARD 1 OR 2 MPH. WHAT WOULD HAVE HAPPENED IF I WAS TRAVELING FASTER WHEN IT SHIFTED TO PARK? IS THIS FEATURE A GOVERNMENTAL REQUIREMENT? WHY?

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ODI 11321557 · 7,000 mi

SEVERAL MONTHS AGO, AFTER WAITING IN LINE FOR TWO MINUTES WITH THE TRANSMISSION IN D AND THE VEHICLE IDLING, I STARTED TO DRIVE FORWARD. SUDDENLY THE VEHICLE CAME TO A SHUTTERING STOP. APPARENTLY THE TRANSMISSION SHIFTED ITSELF INTO P. RECENTLY THIS HAPPENED AGAIN BUT IT OCCURRED WHEN I WAS BACKING OUT OF MY GARAGE. I AM CONCERNED THAT THIS SELF SHIFTING INTO P MAY OCCUR WHEN I AM TRAVELLING AT SOME SPEED AND RESULT IN AN ACCIDENT. I HAVE BEEN TO MY LOCAL CADILLAC DEALER BOTH TIMES AND THEY SAY THE VEHICLE IS SAFE AS IS. BUT I AM CONCERNED.

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Service BrakesToo few reports for a range43,640 mi2 (sparse)
ODI 11290592 · 31,280 mi

PARKED IN PUBLIC PARKING LOT. AFTER STARTING CAR AND ATTEMPTING TO BACKUP, CAR WOULD NOT MOVE. PARKING BRAKES WERE LOCKED. TRIED NUMEROUS TIMES TO RELEASE BRAKES. PARKING BRAKE WOULD NOT RELEASE. CAR WOULD NOT MOVE FORWARD OR BACKWARDS. HAD SAME ISSUE WITH 2013/XTS AND 2014/XTS BUT TURNING CAR ON/OFF WOULD RELEASE BRAKES ON THOSE CARS. THIS TIME, HAD TO CALL TOW TRUCK. WEATHER SUNNY, TEMPERATURE 33F. CAR JUST RECENTLY RECEIVED MILEAGE MAINTENANCE. WARRANTY SERVICE FOR BRAKES TWICE SINCE PURCHASING THE CAR.

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ODI 11355534 · 56,000 mi

TWO ISSUES INVOLVING THE BRAKES. FRONT BRAKE PADS SQUEAK WHEN MOVING SLOWLY, ESPECIALLY IN THE MORNING OR WHEN MOVING IN A DRIVE THROUGH LINE. THE SECOND IS THE BRAKE PEDAL LOSES PRESSURE OVER NIGHT OR EXTENDED PERIODS OF NON-USE. IT DOES NOT OCCUR EVERY NIGHT. BRAKE PEDAL IS DIFFICULT TO PUSH TO START THE CAR.

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Vehicle Speed ControlToo few reports for a range26,650 mi2 (sparse)
ODI 11385095 · 51,300 mi

CAR HAS TWICE ATTEMPTED TO ACCELERATE WHEN NOT GOING VERY FAST AS IF IT WAS ATTEMPTING TO GET BACK TO WHAT THE CRUISE CONTROL WAS SET FOR. CRUISE CONTROL WAS NOT ON AND I HAVE NEVER USED IT SINCE I PURCHASED THE CAR. IT DOES NOT WANT TO STOP ACCELERATING WHEN I TAP THE BRAKE AND HAVE HAD TO BRAKE SEVERAL TIMES TO GET THE ACCELERATING TO STOP. BOTH TIMES I WAS IN TRAFFIC BUT NOT GOING VERY FAST AS I WAS ACCELERATING FROM BEING STOPPED AT LIGHT. THERE WAS NO ACCIDENT AS I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND EVENTUALLY TO HAVE THE…

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ODI 11725505 · 2,000 mi

The contact owns a 2018 Cadillac XT5. The vehicle was recently purchased, and while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to accelerate above 5 MPH with several unknown warning lights illuminated. The dealer was notified and sent a mobile mechanic to the residence to diagnose the vehicle; however, no cause for the failure was found. The vehicle was towed to the dealer, and it was diagnosed that the emission starter module had failed. …

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Visibility/WiperToo few reports for a range19,350 mi2 (sparse)
ODI 11207401 · 100 mi

POOR HEADLAMP PERFORMANCE. AT THIS PRICE POINT, HIGH INTENSITY DISCHARGE SHOULD BE STANDARD. NIGHT TIME DRIVING & DRIVING IN INCLEMENT WEATHER IS A SAFETY HAZARD WITH THESE POORLY DESIGNED HALOGEN PROJECTOR HEADLAMPS

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ODI 11308552 · 38,600 mi

THE GUIDELINES OFTEN FAIL TO DISPLAY WHEN SWITCHING THE CAR IN TO REVERSE. THE DEALER HAS INSPECTED AND PROVIDED THE FOLLOWING RESPONSE: 'THE CAUSE OF THE CONDITION MAY BE THE RVC IMAGE BEING PROVIDED VIA AN ALTERNATE ROBUST RVC FEED FROM THE VIDEO BYPASS MODULE. TO ENSURE THAT THE RVC IMAGE IS ALWAYS PRESENT WHEN IN REVERSE THIS ALTERNATE ROBUST RVC FEED IS PROVIDED IF THE PRIMARY CAMERA FEED IS NOT AVAILABLE FOR ANY REASON. A CALIBRATION CHANGE HAS BEEN MADE THAT REDUCES, BUT DOES NOT ELIMINATE, EVERY CAUSE OF MISSING REARVIEW CAMERA GUID…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11617446 · 95,000 mi

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at slow speeds, the vehicle unintendedly shut off. The vehicle was towed to the local dealer who diagnosed that the body control module (BCM) had failed and needed to be replaced. The contact was informed that BCM failure was caused by internal corrosion to the unit due to condensation leaking from the HVAC water line, which was positioned above the BCM. The vehicle was repaired. The contact stated that the BCM unit was previously replaced due to the same failure. The m…

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ODI 11621891

I received a Steering Assist is Reduced message and the cooling fan ramped up to full speed. In contacting Cadillac, it seems that it is a below temperature error for the thermostat. Unsure what the thermostat has to do with steering. Also in researching this, this is a wide spread issue and needs to be a recall. My XT5 has 48000 miles on it and the powertrain warranty expired 3 months ago. I believe this should be a recall and should be repaired by the manufacture as it could cause a safety issue while driving.

Look up ODI 11621891 at NHTSA ↗

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11641827

Rear toe arms are malfunctioning barely drive vehicle on 54342 mileage on vehicle. Having to do with steering jeopardize Leicester on my and my family. VMy vehicle has been inspected. This issue has been inspected by Cadillac mechanics and indicated needs immediate attention. No indicator lights were illuminated to inform me of danger. I am impalled about this situation and I shouldn’t be charged for this mechanical default.

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2025-031None
ODI 11650503 · 86,000 mi

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

Look up ODI 11650503 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-051None
ODI 11658849

Engine thermostat defective, which causes the computer to speed up radiator fans, and causes temperature gauge to read zero. Dealer replaced under warranty at 68,000 miles and same problem reoccurred at 90,000 miles. Common problem on Cadillac XT5’s (all years)

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2025-060None

No examples available for this selection.

2025-072None
ODI 11672934

My 2018 Cadillac XT5 has a serious water intrusion issue, water is leaking into the interior cabin through the sunroof or roof seams. This appears to be the result of a known manufacturer defect covered in GM’s Technical Service Bulletin TSB 19-NA-167. The leak has caused significant water accumulation on the floor, raising concerns about mold, electrical failure, and corrosion. I brought the vehicle to a Cadillac dealership, and they confirmed the issue. The total repair estimate is around $7,900. Cadillac offered partial goodwill coverage, bu…

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ODI 11674072

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

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2025-081None
ODI 11682768

2018 xt5 code p128 steering assist is reduced drive with care its only has 37.282 miles on it steering got hard to control

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2025-090None

No examples available for this selection.

2025-104None
ODI 11692134

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

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ODI 11695250

The contact owns a 2018 Cadillac XT5. The contact stated that while stopped at a stop light, the front driver's side seat independently moved forward and backward. The contact stated that the driver's side rearview mirror independently folded inwards. No warning lights were illuminated. The contact stated that the failure was persistent and scary. The contact stated that during the failure, the driver's seat independently moved forward, and the contact was pushed up to the dashboard. The contact stated that when the front driver's seat independ…

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ODI 11695654

While waiting at a light, then the car shut off. Lossing all power. I could not get out of the vehicle, no hazards, no lights, nothing. After several pulls of the door handle I was able to open the door but the hazard light was not able to come one. After 4 attempts to engage break to push start the vehicle on ethe brake locked up and would not disengage. Total screen black out, no power no hazards. After some time, the brake released screen activated and I was able to press the brake and try to start the car again. It did not work but was no…

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2025-110None

No examples available for this selection.

2025-121None
ODI 11703912

Brakes failure. Approaching a busy intersection and facing a red light, I slowed and prepared to stop the vehicle. Nothing happened with regard to braking; instead, the engine seemed to rev up as it continued through the red-lighted intersection with 2 lanes of busy cross traffic from both directions. That there was not a collision is a miracle. I also noticed some flashing displays on the display screen, though hard to take time to read them while avoiding a crash and still trying to stop the car, but I believe they referenced "parking ass…

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2026-011None
ODI 11712970

To Whom It May Concern,I am writing to formally report a safety concern involving my 2018 Cadillac XT5, VIN [XXX] . Recently, my vehicle displayed a “Steering Assist Reduced” message on the dashboard while driving. This warning significantly increases the physical effort required to steer the vehicle, especially at low speeds, and I believe it presents a genuine safety hazard.Upon taking the vehicle to an authorized Cadillac dealership, I was informed that the vehicle had stored diagnostic trouble code P0128 (Engine Coolant Temperature Below Th…

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2026-020None

No examples available for this selection.

2026-032None
ODI 11725505 · 2,000 mi

The contact owns a 2018 Cadillac XT5. The vehicle was recently purchased, and while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to accelerate above 5 MPH with several unknown warning lights illuminated. The dealer was notified and sent a mobile mechanic to the residence to diagnose the vehicle; however, no cause for the failure was found. The vehicle was towed to the dealer, and it was diagnosed that the emission starter module had failed. …

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ODI 11727656

While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Applying the brakes would not cause the engine to slow down and the engine kept working hard and traveling fast, causing strain on the brakes to slow down.…

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2026-041None
ODI 11729876

My windshield has a lot of spider and has never been hit with anything. They spread from the bottom up

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2026-052None
ODI 11737788

Thermostat failure causes steering assist to be reduced. This leaves more difficult steering especially in an emergency situation, thus a safety concern. The vehicle displays a warning: "Steering Assist Is Reduced, Drive with care". An internet search shows this is a well-known problem across all General Motor vehicles. This is also indicated by the technician notes on my repair invoice that a bulletin from the manufacturer has been issued. After restart the warning clears leaving the driver to believe all is well. After a number of miles it re…

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ODI 11740245

Check engine light sensor came on in mid-May which is the result of a faulty thermostat, also triggering a "Steering Assist is Reduced" message on the dashboard which I consider to be a safety issue. This is a known and common problem for this make, year and model and the cost to fix the problem is very expensive. This issue has been reported by many Cadillac owners on their forum. My mechanic confirmed the problem with the thermostat caused the steering assist is reduced message, along with the air conditioning malfunctioning.

Look up ODI 11740245 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 210 reports

2022: 6 complaints · 2023: 10 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022146
20235810
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20221000
20231302

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemSteeringUnknown Or OtherPower TrainService BrakesVehicle Speed ControlVisibility/Wiper
Engine—
4
ODI 11422217 · 80,264 mi

The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

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ODI 11466228

Driving down the road and my 2018 Cadillac XT5 started on fire for no reason and no engine lights came on. I loss all driving control power steering in the matter of seconds and was trapped in the car waiting for cars to clear so I can run out. The car is with my insurance company the car is now a total loss and I don't think they will investigate. I called GM to make a complaint. The fireman said he had just put a fire out on the same car a week ago. I found out that we have 2 more cars in the Macomb county MI area that caught on fire in t…

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ODI 11555562

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

Look up ODI 11555562 at NHTSA ↗

2
ODI 11712970

To Whom It May Concern,I am writing to formally report a safety concern involving my 2018 Cadillac XT5, VIN [XXX] . Recently, my vehicle displayed a “Steering Assist Reduced” message on the dashboard while driving. This warning significantly increases the physical effort required to steer the vehicle, especially at low speeds, and I believe it presents a genuine safety hazard.Upon taking the vehicle to an authorized Cadillac dealership, I was informed that the vehicle had stored diagnostic trouble code P0128 (Engine Coolant Temperature Below Th…

Look up ODI 11712970 at NHTSA ↗

ODI 11740245

Check engine light sensor came on in mid-May which is the result of a faulty thermostat, also triggering a "Steering Assist is Reduced" message on the dashboard which I consider to be a safety issue. This is a known and common problem for this make, year and model and the cost to fix the problem is very expensive. This issue has been reported by many Cadillac owners on their forum. My mechanic confirmed the problem with the thermostat caused the steering assist is reduced message, along with the air conditioning malfunctioning.

Look up ODI 11740245 at NHTSA ↗

0
3
ODI 11555562

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

Look up ODI 11555562 at NHTSA ↗

ODI 11615623

The coolant thermostat was broken and gave two check engine codes P0128 and P0128P. AC was not functioning when the thermostat was not working, which can be dangerous in summer. It is also a very common problem with Cadillac XT5 and GMC Acadia.

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ODI 11727656

While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Applying the brakes would not cause the engine to slow down and the engine kept working hard and traveling fast, causing strain on the brakes to slow down.…

Look up ODI 11727656 at NHTSA ↗

1
ODI 11727656

While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Applying the brakes would not cause the engine to slow down and the engine kept working hard and traveling fast, causing strain on the brakes to slow down.…

Look up ODI 11727656 at NHTSA ↗

00
Electrical System
4
ODI 11422217 · 80,264 mi

The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

Look up ODI 11422217 at NHTSA ↗

ODI 11466228

Driving down the road and my 2018 Cadillac XT5 started on fire for no reason and no engine lights came on. I loss all driving control power steering in the matter of seconds and was trapped in the car waiting for cars to clear so I can run out. The car is with my insurance company the car is now a total loss and I don't think they will investigate. I called GM to make a complaint. The fireman said he had just put a fire out on the same car a week ago. I found out that we have 2 more cars in the Macomb county MI area that caught on fire in t…

Look up ODI 11466228 at NHTSA ↗

ODI 11555562

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

Look up ODI 11555562 at NHTSA ↗

—
2
ODI 11510861

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at various speeds, the steering power reduced warning message was displayed. The manufacturer was notified of the failure and referred her to the local dealer for assistance. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact had not experienced a power steering failure in spite of the frequent illumination of the message being displayed. The failure mileage was unknown.

Look up ODI 11510861 at NHTSA ↗

ODI 11692134

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

Look up ODI 11692134 at NHTSA ↗

2
ODI 11328651 · 35,670 mi

2ND TIME THIS ISSUE OCCURRED. 1ST TIME WAS IN 2019 AND IT TOOK TWO WEEKS FOR THE DEALERSHIP TO FIGURE OUT IT WAS THE BATTERY. WHILE DRIVING THE CAR, THE ELECTRONICS GO CRAZY, THE ENGINE STOPS FOR A SPLIT SECOND, BRAKES ARE LOST FOR A SPLIT SECOND, CRUISE CONTROL TURNS OFF, EVERY POSSIBLE ALARM DISPLAYS ON THE DASH. THE DASH BEEPS, ALL OF THE LIGHTS FLASH, THE SPEED/PRESSURE/TEMPERATURE NEEDLES GO TO 0, THE AIR CONDITION TURNS OFF, ETC. ALL OF THIS OCCURRED WHILE I WAS DRIVING 60MPH ON A HIGHWAY. I QUICKLY PULLED OFF TO THE SIDE OF THE ROAD…

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ODI 11692134

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

Look up ODI 11692134 at NHTSA ↗

2
ODI 11555562

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

Look up ODI 11555562 at NHTSA ↗

ODI 11695654

While waiting at a light, then the car shut off. Lossing all power. I could not get out of the vehicle, no hazards, no lights, nothing. After several pulls of the door handle I was able to open the door but the hazard light was not able to come one. After 4 attempts to engage break to push start the vehicle on ethe brake locked up and would not disengage. Total screen black out, no power no hazards. After some time, the brake released screen activated and I was able to press the brake and try to start the car again. It did not work but was no…

Look up ODI 11695654 at NHTSA ↗

1
ODI 11421377

The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

Look up ODI 11421377 at NHTSA ↗

2
ODI 11421377

The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

Look up ODI 11421377 at NHTSA ↗

ODI 11725505 · 2,000 mi

The contact owns a 2018 Cadillac XT5. The vehicle was recently purchased, and while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to accelerate above 5 MPH with several unknown warning lights illuminated. The dealer was notified and sent a mobile mechanic to the residence to diagnose the vehicle; however, no cause for the failure was found. The vehicle was towed to the dealer, and it was diagnosed that the emission starter module had failed. …

Look up ODI 11725505 at NHTSA ↗

0
Steering
2
ODI 11712970

To Whom It May Concern,I am writing to formally report a safety concern involving my 2018 Cadillac XT5, VIN [XXX] . Recently, my vehicle displayed a “Steering Assist Reduced” message on the dashboard while driving. This warning significantly increases the physical effort required to steer the vehicle, especially at low speeds, and I believe it presents a genuine safety hazard.Upon taking the vehicle to an authorized Cadillac dealership, I was informed that the vehicle had stored diagnostic trouble code P0128 (Engine Coolant Temperature Below Th…

Look up ODI 11712970 at NHTSA ↗

ODI 11740245

Check engine light sensor came on in mid-May which is the result of a faulty thermostat, also triggering a "Steering Assist is Reduced" message on the dashboard which I consider to be a safety issue. This is a known and common problem for this make, year and model and the cost to fix the problem is very expensive. This issue has been reported by many Cadillac owners on their forum. My mechanic confirmed the problem with the thermostat caused the steering assist is reduced message, along with the air conditioning malfunctioning.

Look up ODI 11740245 at NHTSA ↗

2
ODI 11510861

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at various speeds, the steering power reduced warning message was displayed. The manufacturer was notified of the failure and referred her to the local dealer for assistance. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact had not experienced a power steering failure in spite of the frequent illumination of the message being displayed. The failure mileage was unknown.

Look up ODI 11510861 at NHTSA ↗

ODI 11692134

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

Look up ODI 11692134 at NHTSA ↗

—
4
ODI 11441811

When I get on the freeway and go around 68 mph my vehicle starts shaking and I constantly get a stabilitrak message that flashes on and off. I have to hold the steering will tight because it swerves a little and had to start driving away from cars. I took it to get the wheels balanced and it still does the same thing. The mechanic from the dealer ship I purchased the vehicle from said he could not find anything wrong with it.

Look up ODI 11441811 at NHTSA ↗

ODI 11578386

A/C stopped working. Steering assist is reduced warning light came on. Was told it was a thermostat/ sensor. Had the sensor replaced for a cost of approximately $230.00. Short while later, A/C stopped working again. Suddenly the Steering wheel malfunctioned while driving on the interstate. Ran off the the road into median and heard a loud "Pop" sound as I tried to gain control of the vehicle. Hit an embankment and almost crossed over median into oncoming traffic. All airbags deployed. My passenger and I suffered injuries including broken bones,…

Look up ODI 11578386 at NHTSA ↗

ODI 11674072

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

Look up ODI 11674072 at NHTSA ↗

1
ODI 11674072

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

Look up ODI 11674072 at NHTSA ↗

000
Unknown Or Other0
2
ODI 11328651 · 35,670 mi

2ND TIME THIS ISSUE OCCURRED. 1ST TIME WAS IN 2019 AND IT TOOK TWO WEEKS FOR THE DEALERSHIP TO FIGURE OUT IT WAS THE BATTERY. WHILE DRIVING THE CAR, THE ELECTRONICS GO CRAZY, THE ENGINE STOPS FOR A SPLIT SECOND, BRAKES ARE LOST FOR A SPLIT SECOND, CRUISE CONTROL TURNS OFF, EVERY POSSIBLE ALARM DISPLAYS ON THE DASH. THE DASH BEEPS, ALL OF THE LIGHTS FLASH, THE SPEED/PRESSURE/TEMPERATURE NEEDLES GO TO 0, THE AIR CONDITION TURNS OFF, ETC. ALL OF THIS OCCURRED WHILE I WAS DRIVING 60MPH ON A HIGHWAY. I QUICKLY PULLED OFF TO THE SIDE OF THE ROAD…

Look up ODI 11328651 at NHTSA ↗

ODI 11692134

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

Look up ODI 11692134 at NHTSA ↗

4
ODI 11441811

When I get on the freeway and go around 68 mph my vehicle starts shaking and I constantly get a stabilitrak message that flashes on and off. I have to hold the steering will tight because it swerves a little and had to start driving away from cars. I took it to get the wheels balanced and it still does the same thing. The mechanic from the dealer ship I purchased the vehicle from said he could not find anything wrong with it.

Look up ODI 11441811 at NHTSA ↗

ODI 11578386

A/C stopped working. Steering assist is reduced warning light came on. Was told it was a thermostat/ sensor. Had the sensor replaced for a cost of approximately $230.00. Short while later, A/C stopped working again. Suddenly the Steering wheel malfunctioned while driving on the interstate. Ran off the the road into median and heard a loud "Pop" sound as I tried to gain control of the vehicle. Hit an embankment and almost crossed over median into oncoming traffic. All airbags deployed. My passenger and I suffered injuries including broken bones,…

Look up ODI 11578386 at NHTSA ↗

ODI 11674072

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

Look up ODI 11674072 at NHTSA ↗

—
1
ODI 11674072

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

Look up ODI 11674072 at NHTSA ↗

0
1
ODI 11530753

After exiting a car wash (automated)on Monday-7/3/23, I was attempting to stop my vehicle so I could dry the exterior with towels. I was on the car wash property and as I approached an area that was open, I attempted to stop the vehicle, the engine revved very high and the vehicle took off at a very high speed in fractions of a second. The vehicle then climbed over a flower embankment and hit the wall of the Car wash. The impact was so great that it put a large hole in the wall and ruptured a main water line creating a huge water leak. The fir…

Look up ODI 11530753 at NHTSA ↗

0
Power Train
3
ODI 11555562

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

Look up ODI 11555562 at NHTSA ↗

ODI 11615623

The coolant thermostat was broken and gave two check engine codes P0128 and P0128P. AC was not functioning when the thermostat was not working, which can be dangerous in summer. It is also a very common problem with Cadillac XT5 and GMC Acadia.

Look up ODI 11615623 at NHTSA ↗

ODI 11727656

While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Applying the brakes would not cause the engine to slow down and the engine kept working hard and traveling fast, causing strain on the brakes to slow down.…

Look up ODI 11727656 at NHTSA ↗

2
ODI 11555562

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

Look up ODI 11555562 at NHTSA ↗

ODI 11695654

While waiting at a light, then the car shut off. Lossing all power. I could not get out of the vehicle, no hazards, no lights, nothing. After several pulls of the door handle I was able to open the door but the hazard light was not able to come one. After 4 attempts to engage break to push start the vehicle on ethe brake locked up and would not disengage. Total screen black out, no power no hazards. After some time, the brake released screen activated and I was able to press the brake and try to start the car again. It did not work but was no…

Look up ODI 11695654 at NHTSA ↗

1
ODI 11674072

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

Look up ODI 11674072 at NHTSA ↗

1
ODI 11674072

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

Look up ODI 11674072 at NHTSA ↗

—
1
ODI 11727656

While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Applying the brakes would not cause the engine to slow down and the engine kept working hard and traveling fast, causing strain on the brakes to slow down.…

Look up ODI 11727656 at NHTSA ↗

00
Service Brakes
1
ODI 11727656

While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Applying the brakes would not cause the engine to slow down and the engine kept working hard and traveling fast, causing strain on the brakes to slow down.…

Look up ODI 11727656 at NHTSA ↗

1
ODI 11421377

The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

Look up ODI 11421377 at NHTSA ↗

00
1
ODI 11727656

While driving at highway speeds, I needed to accelerate hard in order to pass another vehicle and while accelerating there was a downshift and increase in RPM. After passing, the RPM remained high even after I took foot off accelerator and it seemed the transmission did not shift back out of lower gear, keeping the car traveling at a high rate of speed, endangering myself and other traffic. Applying the brakes would not cause the engine to slow down and the engine kept working hard and traveling fast, causing strain on the brakes to slow down.…

Look up ODI 11727656 at NHTSA ↗

—
1
ODI 11421377

The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

Look up ODI 11421377 at NHTSA ↗

0
Vehicle Speed Control0
2
ODI 11421377

The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

Look up ODI 11421377 at NHTSA ↗

ODI 11725505 · 2,000 mi

The contact owns a 2018 Cadillac XT5. The vehicle was recently purchased, and while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to accelerate above 5 MPH with several unknown warning lights illuminated. The dealer was notified and sent a mobile mechanic to the residence to diagnose the vehicle; however, no cause for the failure was found. The vehicle was towed to the dealer, and it was diagnosed that the emission starter module had failed. …

Look up ODI 11725505 at NHTSA ↗

0
1
ODI 11530753

After exiting a car wash (automated)on Monday-7/3/23, I was attempting to stop my vehicle so I could dry the exterior with towels. I was on the car wash property and as I approached an area that was open, I attempted to stop the vehicle, the engine revved very high and the vehicle took off at a very high speed in fractions of a second. The vehicle then climbed over a flower embankment and hit the wall of the Car wash. The impact was so great that it put a large hole in the wall and ruptured a main water line creating a huge water leak. The fir…

Look up ODI 11530753 at NHTSA ↗

0
1
ODI 11421377

The accelerator on the car started to excel and shift in traffic where I had to pull over. Over the last few months the car has had some electrical issues with the braking and collision alerts going off and the car stopping which the dealer said they couldn't find the problem. Also the brakes since purchasing the vehicle has had to be switched out several times and now the parking brake light is on after being repaired 2 times. This car is definitely unsafe and the dealer insist it is.

Look up ODI 11421377 at NHTSA ↗

—0
Visibility/Wiper0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

13 mentions · 19.7% of complaints

Median mileage: 40,000 mi (5 usable records).

ODI 11422217 · 80,264 mi

The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

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ODI 11441284 · 32,000 mi

The contact owns a 2018 Cadillac XT5. The contact stated while the vehicle was stationary at a traffic light, the Stabilitrak warning light was illuminated for a short time and turned off when depressing on the accelerator pedal. The contact stated that on 11/19/2012, while his wife was driving 45 mph, the reduced steering capacity, pull over immediately and other multiple unknown warning lights were illuminated. The driver stated that the steering wheel became difficult to turn however, the driver was able to continue driving to her residence.…

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ODI 11535612

When driving the car on Jul 20, the check engine light came on. It went off upon arriving home. We had it checked at our local NAPA Auto Care and they did an Electronic Engine Control Test. The garage did not clear Trouble Codes and advised us to take the car to a dealer. Upon driving the car on Jul 30, the check engine light came on once again. In May 2020, when we had our car in for service, at Sutliff, in State College, PA, they took care of the Engine Control, software issue. This dealer is no longer open so we started taking our car t…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

11 mentions · 16.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11466228

Driving down the road and my 2018 Cadillac XT5 started on fire for no reason and no engine lights came on. I loss all driving control power steering in the matter of seconds and was trapped in the car waiting for cars to clear so I can run out. The car is with my insurance company the car is now a total loss and I don't think they will investigate. I called GM to make a complaint. The fireman said he had just put a fire out on the same car a week ago. I found out that we have 2 more cars in the Macomb county MI area that caught on fire in t…

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ODI 11510861

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at various speeds, the steering power reduced warning message was displayed. The manufacturer was notified of the failure and referred her to the local dealer for assistance. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact had not experienced a power steering failure in spite of the frequent illumination of the message being displayed. The failure mileage was unknown.

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ODI 11559499

Dash alert: Steering Assist is ResucedDrive with Care I see this is a current problem with the 2018 Cadillac XT5 but my VIN doesn’t seem to be included. Please investigate why mine would not be included if I suddenly have the same issue.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

3 mentions · 4.5% of complaints

Median mileage: 56,000 mi (1 usable records).

ODI 11355534 · 56,000 mi

TWO ISSUES INVOLVING THE BRAKES. FRONT BRAKE PADS SQUEAK WHEN MOVING SLOWLY, ESPECIALLY IN THE MORNING OR WHEN MOVING IN A DRIVE THROUGH LINE. THE SECOND IS THE BRAKE PEDAL LOSES PRESSURE OVER NIGHT OR EXTENDED PERIODS OF NON-USE. IT DOES NOT OCCUR EVERY NIGHT. BRAKE PEDAL IS DIFFICULT TO PUSH TO START THE CAR.

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ODI 11695250

The contact owns a 2018 Cadillac XT5. The contact stated that while stopped at a stop light, the front driver's side seat independently moved forward and backward. The contact stated that the driver's side rearview mirror independently folded inwards. No warning lights were illuminated. The contact stated that the failure was persistent and scary. The contact stated that during the failure, the driver's seat independently moved forward, and the contact was pushed up to the dashboard. The contact stated that when the front driver's seat independ…

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ODI 11703912

Brakes failure. Approaching a busy intersection and facing a red light, I slowed and prepared to stop the vehicle. Nothing happened with regard to braking; instead, the engine seemed to rev up as it continued through the red-lighted intersection with 2 lanes of busy cross traffic from both directions. That there was not a collision is a miracle. I also noticed some flashing displays on the display screen, though hard to take time to read them while avoiding a crash and still trying to stop the car, but I believe they referenced "parking ass…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

2 mentions · 3.0% of complaints

Median mileage: 83,132 mi (2 usable records).

ODI 11422217 · 80,264 mi

The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

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ODI 11650503 · 86,000 mi

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

1 mentions · 1.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11441505

Transmission While at a red light/complete stop car will jerk out of nowhere for no reason. It also did it while driving down hill at a steady speed of 70 mph. Could have been a bad accident if a big rig or other vehicles would have been behind me.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b