In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V738000 · Air Bags: Air Bag/Restraint Control Module:Software
Reported: 2024-10-02 (October 2, 2024)
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
Consequence: Inactive air bags will not deploy in a crash, increasing the risk of injury.
Remedy: A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
NHTSA campaign record ↗25V390000 · Service Brakes, Hydraulic:Brake Fluid Low Warning:Switch/Sensor/Float
Reported: 2025-06-12 (June 12, 2025)
General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.
Consequence: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
0.0%Usable mileage0 / 1 records
100.0%Valid incident date1 / 1 records
100.0%Valid filing date1 / 1 records
100.0%Ordered incident and filing dates1 / 1 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2019
2020
2021
2023
2024
Engine
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
133.3%ODI 11592815
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
The contact owns a 2023 Chevrolet 5500. The contact stated while driving at various speeds and making a slight right turn, the ABS warning message was displayed and the front driver’s side wheel braking system erroneously activated. During the failure the message "ABS Failure" had displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and the vehicle was not yet repaired. The manufacturer was notified of the failure and an engineer was sent to examine the vehicle. No further information was ava…
The contact owns a 2023 CHEVROLET SILVERADO 5500. The contact received a notification of GM recall: N232429740 and NHTSA Campaign: 26V056000 (Electrical System); however, parts were not available. The local dealer denied recall repairs due to the size of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 0 complaints · 2023: 2 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2021
0
0
0
2023
1
2
2
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2021
0
0
0
2023
3
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Service Brakes
Suspension
Wheels
Service Brakes
—
1ODI 11732034
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Warning lights and dashboard alerts
1 mentions · 100.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11732034
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle f…