U.S. public vehicle records

2002 Chrysler 300M: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

83 owner complaints analyzed

1 distinct recall campaigns

68,750 mi median reported failure mileage

Scope: 2002 model year. Data updated: 2026-09-30 (September 30, 2026). 54 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 9 of 83 complaints (10.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	12	14.5%
Transmission and shifting	11	13.3%
Electrical and battery issues	8	9.6%
Braking behavior	7	8.4%
Engine operation	3	3.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Air Bags:Frontal

Power Train

Seats

Steering

Engine And Engine Cooling:Engine

Power Train:Automatic Transmission

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor

Component breakdown data
Category	Count
Electrical System	9
Air Bags:Frontal	6
Power Train	6
Seats	6
Steering	6
Engine And Engine Cooling:Engine	4
Power Train:Automatic Transmission	4
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	4

Electrical System: 9; Air Bags:Frontal: 6; Power Train: 6; Seats: 6; Steering: 6; Engine And Engine Cooling:Engine: 4; Power Train:Automatic Transmission: 4; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 14; 25,000 to 49,999: 7; 50,000 to 74,999: 13; 75,000 to 99,999: 10; 100,000 to 149,999: 8; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (14). 29 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2022

2025

2002: 7; 2003: 19; 2004: 5; 2005: 6; 2006: 4; 2007: 6; 2008: 5; 2009: 3; 2010: 1; 2011: 3; 2012: 5; 2013: 4; 2014: 6; 2015: 3; 2016: 3; 2017: 1; 2022: 1; 2025: 1

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 12 complaint narratives. Transmission and shifting appears in 11 complaint narratives. Electrical and battery issues appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10005613 · 2003-02-10 (February 10, 2003)

WHEN HAVING ROUTINE SERVICE PERFORMED ON THE VEHICLE AT 22,000 MILES, I WAS ADVISED THAT THE ROTORS ON THE FRONT BRAKES WERE WARPED AND REQUIRED REPLACEMENT. I WAS ALSO ADVISED THAT THIS WAS NOT COVERED BY THE "BUMPER-TO-BUMPER" 36,000 MILE WARRANTY. RATHER, THE WARRANTY PERIOD FOR BRAKE ROTORS IS 12,000 MILES. I PAID FOR THE REPLACEMENT BUT NOTE THAT I HAD A SIMILAR PROBLEM ON A 1999 JEEP GRAND CHEROKEE AT WELL OVER 12,000 MILES AND THE ROTORS WERE REPLACED UNDER WARRANTY. IT APPEARS THAT CHRYSLER KNOWS THAT IT HAS A PROBLEM WITH PREM…

Owner-reported narrative. 22,600 miles reported. Look up ODI 10005613 at NHTSA ↗

Owner report 10006006 · 2003-01-30 (January 30, 2003)

WHILE DRIVING IF VEHICLE HIT THE SLIGHTEST PUMP IN THE ROAD, IT WILL PULL TO THE RIGHT. THIS RESULTS IN LOST OF CONTROL OF STEERING AND HAS ALMOST CAUSED SEVERAL ACCIDENTS. THE DEALERSHIP CANNOT LOCATE THE CAUSE OF THE PROBLEM. TS

Owner-reported narrative. 12,000 miles reported. Look up ODI 10006006 at NHTSA ↗

Owner report 10007271 · 2003-02-27 (February 27, 2003)

THE CHRYSLER 300M SPECIAL TIRES WERE UNSAFE FOR WINTER DRIVING. *DT *JB

Owner-reported narrative. Look up ODI 10007271 at NHTSA ↗

Owner report 10017684 · 2003-04-28 (April 28, 2003)

THE STEERING WHEEL HAD ROTTED, WHICH CAUSED THE METAL TO SHOW. DEALER NOTIFIED. *JB

Owner-reported narrative. 15,000 miles reported. Look up ODI 10017684 at NHTSA ↗

Owner report 10017876 · 2003-07-11 (July 11, 2003)

THE HEAD LIGHTS DISPLAYED POOR VISIBILITY. *JB THERE APPEARED TO BE A FLAW IN THE DESIGN OF THE VEHICLE THAT PRESENTED A SAFETY HAZARD. THE FRONT BUMPER WAS SO LOW THAT THERE WAS AN AREA OF COMPLETE DARKNESS ON THE ROAD BETWEEN THE TWO HEADLIGHTS WHEN DRIVEN AT NIGHT. THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON SEVERAL OCCASIONS AND THEY STATED IT WAS A DESIGN PROBLEM. *SCC *JB

Owner-reported narrative. Look up ODI 10017876 at NHTSA ↗

Owner report 10017879 · 2003-04-30 (April 30, 2003)

WHEN THE CONSUMER MOVED THE VEHICLE BACKWARDS, THE FRONT BUMPER FELL OFF. *JB

Owner-reported narrative. Look up ODI 10017879 at NHTSA ↗

Owner report 10019242 · 2003-05-24 (May 24, 2003)

FAULTY BREAKING SYSTEM. *NLM

Owner-reported narrative. Look up ODI 10019242 at NHTSA ↗

Owner report 10019306 · 2003-05-06 (May 6, 2003)

WHILE TRAVELING ON THE HIGHWAY THE VEHICLE STALLED WITHOUT WARNING. *JB

Owner-reported narrative. Look up ODI 10019306 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V035000 · Seats:Front Assembly:Recliner

Reported: 2003-02-05 (February 5, 2003)

ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.

Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

83 unique complaints in this selection. Analysis snapshot: 2026-09-30.

65.1%Usable mileage54 / 83 records

91.6%Valid incident date76 / 83 records

100.0%Valid filing date83 / 83 records

91.6%Ordered incident and filing dates76 / 83 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	1993	1994	1998	1999	2000	2001	2002	2003	2004
Structure	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	4412.5% ODI 10015283 · 60,000 mi THE VEHICLE'S DASHBOARD SEPARATED FROM THE AIRBAG. THE DEALER WAS NOTIFIED. NLM....AK Look up ODI 10015283 at NHTSA ↗	3112.8% ODI 10036960 · 69,000 mi YEAR 2000 MODEL CHRYSLER 300M. DASHBOARD CRACKING ON PASSENGER SIDE. CRACK IS VERTICAL, AND IS NOT 2 " LONG. THE CAR HAS NOT BEEN IN ANY ACCIDENTS THAT COULD ACCOUNT FOR THIS DEFECT.*AK Look up ODI 10036960 at NHTSA ↗	33.3% ODI 10062910 · 65,000 mi DASHBOARD CRACKED. VEHICLE WAS TAKEN TO THE DEALER, WHERE THE MECHANIC DETERMINED THAT PASSENGER SIDE AIR BAG CAUSED THE DASHBOARD TO CRACK. DASHBOARD ALONG WITH THE AIR BAG WERE REPLACED. *AK Look up ODI 10062910 at NHTSA ↗	22.4% ODI 10031409 CONSUMER STATED THE FRONT BUMPER HIT THE CURB WHEN HE ATTEMPTED TO PARK THE VEHICLE. CONSUMER STATED THE CAR SAT TOO LOW TO THE GROUND.AK CONSUMER FEELS THIS IS A SAFETY CONCERN BECAUSE IF THE CLIP IS LOOSE, THE FRONT BUMPER WOULD COME OFF. CLIPS GETS CAUGHT ON ALL PARKING BUMPERS. PH *JB Look up ODI 10031409 at NHTSA ↗	26.1% ODI 10007531 DASHBOARD IS TWO COLORS. PH Look up ODI 10007531 at NHTSA ↗	811.3% ODI 10230295 · 71,000 mi AFTER DOING MY RESEARCH THERE IS A BIG PROBLEM WITH 1998-04 CHRYSLER 300M CARS WHERE ON THE LEFT SIDE OF THE PASSENGER AIR BAG LOCATED ON THE DASH A CRACK FORMS AND STARTS ABOUT 2-3 INCHES THEN GROWS UP TO 11-13 INCHES. THIS IS A KNOWN ISSUE THROUGH MANY MANY 300M OWNERS AND THIS SOUNDS LIKE A PROBLEM THAT NEEDS TO BE ADDRESSED. I HAVE A 04 300M THAT I PURCHASED ON 02-08 AND SEEN THIS CRACK. WITH THIS CRACK DASH PROBLEM ON THE SAME EXACT LOCATION WHERE MANY OTHER OWNERS HAVE SEEN THIS CRACK FORM RIGHT AT THE LEFT SIDE OF THE PASSENGER AIR BAG… Look up ODI 10230295 at NHTSA ↗
Steering	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	154.3% ODI 10022259 · 36,000 mi WARPED ROTORS, TWO TRANSMISSION SENSOR RELATED FAILURES AND HEAVY PULSATION IN THE STEERING WHEEL WHEN BRAKING. *MR PH Look up ODI 10022259 at NHTSA ↗	249.9% ODI 10002804 · 39,042 mi THE STEERING SYSTEM COMPLETELY FAILED Look up ODI 10002804 at NHTSA ↗	1213.2% ODI 10159998 NOISE IN FRONT END, WHEN TURNING STEERING WHEEL WOULD CATCH AND NOT RETURN TO NORMAL POSITION, STEERING WHEEL WOULD NOT RE-ALIGN PROPERLY. *JB Look up ODI 10159998 at NHTSA ↗	67.2% ODI 10243614 · 98,000 mi I, LIKE MANY OTHER, HAVE A DANGEROUS PROBLEM WITH MY 2002 CHRYSLER 300M STEERING. I AM TOLD THE INNER TIE ROD BUSHING IS BAD AND AFTER DOING SOME INTERNET RESEARCH I GUESS I AM NOT ALONE. *TR Look up ODI 10243614 at NHTSA ↗	13.0% ODI 11330391 · 91,000 mi THE STEERING AXLE ATTACH TO THE RACK OF PINION KEEP COMING OFF. WHEN THAT HAPPEN THE WHEEL FELL TO THE GROUND. IN MY CAR THIS IS THE 3RD TIME THAT HAPPEN. *TR Look up ODI 11330391 at NHTSA ↗	57.0% ODI 10175497 · 40,111 mi DT*: THE CONTACT STATED WHILE DRIVING 25 MPH AND APPROACHING A STOP SIGN, THE BRAKE WAS APPLIED HOWEVER; THE VEHICLE DID NOT STOP. THE VEHICLE CONTINUED THROUGH THE INTERSECTION AND CRASHED INTO A TRUCK CAUSING DAMAGE TO BOTH VEHICLES. THE CONTACT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER WHO FOUND NO PROBLEM. ALSO, INTERMITTENTLY WHEN THE GEAR WAS SHIFTED INTO REVERSE THE VEHICLE CONTINUED TO GO FORWARD. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM. FURTHER, W… Look up ODI 10175497 at NHTSA ↗
Air Bags:Frontal	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	267.4% ODI 10003314 · 68,000 mi 1999 CHRYSLER 300M LESS THAN 3 YEARS OLD HAS DASH SPLITTING WHERE PASSANGER SIDE AIRBAG IS PLACED. DEALER REFERED ME TO A VINYL REPAIR PLACE WHO HAD REPAIRED SEVERAL OTHERS FOR THEM. REPAIRMAN REFUSED TO REPAIR FOR FEAR OF POSSIBLE INTERFERENCE WITH PROPER OPERATION OF AIR BAG. HE STATED THAT HE HAD SEEN MANY WITH SAME PROBLEM. Look up ODI 10003314 at NHTSA ↗	187.4% ODI 10025602 · 48,100 mi I OWN A CHRYSLER 300M 2000 AIR BAG HOUSING (DASHBOARD) IS CRACKING AND THIS COULD CAUSE THE AIR BAG TO BE DEFECTIVE. DEALER NOTIFIED. REFUSE TO DO ANTHING ABOUT IT.*AK Look up ODI 10025602 at NHTSA ↗	44.4% ODI 10061861 · 65,000 mi I HAVE A 2001 CHRYSLER 300M WITH A CRACK ALONG THE LEFT SIDE OF THE PASSENGER AIRBAG. THIS IS A VERY COMMON PROBLEM ON 300 MILES AND HAS BEEN HAPPENING SINCE THE 1999 MODEL. CHRYLSER HAS DONE NOTHING TO RECTIFY THE ISSUE AND WILL NOT EVEN CONSIDER SPEAKING TO YOU ABOUT REPAIRING IT UNLESS YOUR CAR IS UNDER WARRENTY. REPAIR SHOPS WILL NOT FIX IT DUE TO ITS PROXIMITY TO THE AIRBAG AND THE ONLY OPTION IS TO HAVE THE DEALER REPLACE THE ENTIRE DASH WHICH WILL COST $1200. NOT ONLY IS THIS A POOR QUALITY ISSUE, BUT A SAFETY ISSUE AS WELL AS I HAVE BEE… Look up ODI 10061861 at NHTSA ↗	67.2% ODI 10080000 · 43,000 mi WHILE DRIVING 35 MPH A DEER RAN OUT IN FRONT OF THE CONSUMER'S VEHICLE. THE DRIVER SWERVED TO AVOID HITTING THE ANIMAL THEN LOST CONTROL AND HIT A TREE. UPON IMPACT THE DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED A FRACTURED ARM. AK NM Look up ODI 10080000 at NHTSA ↗	13.0% ODI 10268626 · 38,000 mi OUR 2003 CHRYSLER 300M AIRBAG LIGHT AND DTC CODE P 0581 BOTH WENT ON APPROXIMATELY 3 MONTHS AGO. P0581 INDICATES CRUISE CONTROL MULTI-FUNCTION INPUT A CIRCUIT HIGH. THE CAR HAS 38,000 MILES. I SPOKE WITH A CHRYSLER DEALER AND WAS TOLD THE TWO OCCURRENCES INDICATED A BAD 'AIRBAG CLOCK SPRING COIL'. IN MY RESEARCH I FOUND THERE WAS A RECALL ON CHRYSLER LLC MINIVANS FOR THE SAME PROBLEM, ALSO THAT THERE ARE MANY INSTANCES OF THIS OCCURRING IN OTHER CHRYSLER MODELS. BECAUSE THIS SEEMS A CONSISTENT PROBLEM WITH CHRYSLER LLC VEHICLES, IS TH… Look up ODI 10268626 at NHTSA ↗	11.4% ODI 10092556 WHILE BRAKING AT SPEEDS ABOVE 50 MPH THE VEHICLE VIBRATED SEVERELY. NM THE CONSUMER STATED WHEN SHE ATTEMPTED TO BRAKE FOR A TRAFFIC LIGHT, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR AND CONSEQUENTLY THE CONSUMER REAR ENDED A 18-WHEELER WHICH WAS AT A STOP. THE CONSUMER ALSO STATED THE AIR BAGS DID NOT DEPLOY. JB Look up ODI 10092556 at NHTSA ↗
Air Bags	133.3% ODI 10070708 ALL THREE SYSTEMS FAILED AT THE SAME TIME.IT WOULD APPEAR THAT THE PROBLEM IS ELECTRICAL(FUSE,RELAY,ETC.)THE AIRBAG LIGHT IS ON.I`M NOT SURE AS TO WEATHER IS IS OPERATING PROPERLY.THE WINDOW WILL NOT OPERATE AND THE CLIMATE CONTROL SYSTEM WILL NOT COME ON(NO DISPLAY)BUT THE A/C COMPRESSOR CLUTCH CAN BE HEARD ENGAGING ON THEN OFF AGAIN. Look up ODI 10070708 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	236.6% ODI 10032860 · 34,000 mi THE DASHBOARD ON MY 1999 CHRYSLER 300M HAS SPLIT ON THE RIGHT SIDE JUST TO THE LEFT OF THE AIR BAG. MY CAR HAS 36,00 MILES AND HAS BEEN IN A GARAGE MOST OF THE TIME. I AM CONCERNED THE AIR BAG WILL NOT WORK PROPERLY. CHRYSLER IS NOT WILLING TO REPAIR THE DASHBOARD BECAUSE THE YEAR WARRANTY IS OUT. THE DASH SHOULD CERTAINLY OUTLAST THE FIRST SET OF TIRES AND THE ORIGINAL BATTERY. I ALSO KNOW OF SEVERAL OTHER 300M'S WITH SPLITS IN THE SAME SPOT. IS THIS A SAFETY ISSUE WITH RIGHT SIDE AIRBAG?*AK Look up ODI 10032860 at NHTSA ↗	104.1% ODI 10030487 DASH CRACKING AROUND PASSENGER SIDE AIRBAG Look up ODI 10030487 at NHTSA ↗	66.6% ODI 10061862 I HAVE A 2001 300M WITH 26,000 MILES ON IT, AND LAST WEEK I HEARD A POP-AND THE AIRBAG LIGHT WENT ON. AFTER PAYING FOR A DIAGNOSTIC, I WAS TOLD THAT THE CLOCK SPRING NEEDED TO BE REPLACED. SOMETHING ISN'T RIGHT! IS THERE A RECALL ON THIS CAR?????*AK Look up ODI 10061862 at NHTSA ↗	22.4% ODI 10097156 · 18,411 mi WHILE DRIVING 70 MPH THE VEHICLE WAS INVOLVED IN A FIVE CAR PILE UP. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A SEVERE GASH ON THE HEAD, CUTS AND BRUISES. *SC Look up ODI 10097156 at NHTSA ↗	26.1% ODI 10214495 TL*THE CONTACT OWNS A 2003 CHRYSLER 300M. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO HYDROPLANE AND THE VEHICLE SPUN OFF THE ROAD AND STRUCK THREE GUARD RAILS. THE AIR BAGS FAILED TO DEPLOY. HE SUSTAINED SEVERE HEADACHES AND MIGRAINES AND COULD NOT MOVE HIS RIGHT ARM. HE ALSO SUSTAINED A SEVERE WHIPLASH. THE VEHICLE WAS COMPLETELY DESTROYED. HE HAS NOT NOTIFIED ANYONE OTHER THAN THE INSURANCE AGENCY. THE POLICE ARRIVED AT THE SCENE AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. Look up ODI 10214495 at NHTSA ↗	811.3% ODI 10461095 · 96,450 mi 5.5 INCH CRACK DEVELOPED ON INSIDE LEFT OF AIRBAG HOUSING ON PASSENGER SIDE OF DASHBOARD. SUGGEST THAT AIRBAG SAFETY MAY BE COMPROMISED. *JS Look up ODI 10461095 at NHTSA ↗
Electrical System	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	82.3% ODI 10015092 THE ELECTRICAL SYSTEM FAILED, WHICH CAUSED THE VEHICLE TO LOSE ALL POWER. *JB Look up ODI 10015092 at NHTSA ↗	72.9% ODI 10016390 · 44,237 mi THE DOOR LOCKS ON THE FRONT AND REAR HAVE STOPPED WORKING. I SUSPECT THE ACTUATORS ARE DEFECTIVE. DEALER IS NO HELP. *JB Look up ODI 10016390 at NHTSA ↗	66.6% ODI 10019384 · 4,000 mi THE VEHICLE LIGHTS ILLUMINATED ON THEIR OWN EVEN WHEN THE ENGINE WAS NOT ON AND THE KEY WAS NOT IN THE IGNITION. THE DEALER IS AWARE AND THEY ARE REPLACING SOME TYPE OF BOX. *NLM Look up ODI 10019384 at NHTSA ↗	910.8% ODI 10088912 · 5,488 mi ORIGINALLY THE DASH ON THE CAR WOULD FLICKER ON AND OFF. FOR THE LAST 16 MONTHS THE NUMBER 7 FUSE BLOWS AND TAKES OUT THE DASH AND THE TAIL LIGHTS. IF YOU ARE DRIVING AT NIGHT IT BECOMES A VERY DANGEROUS SITUATION. THE DEALERS HAVE LOOKED AT THIS PROBLEM A DOZEN TIMES OR MORE AND IT HAS YET TO BE RESOLVED. *AK Look up ODI 10088912 at NHTSA ↗	39.1% ODI 10231942 · 24,969 mi THE PRESET DRIVERS SEAT AND MIRROR DOES NOT GO TO THE PRESET POSITION WHEN THE KEY FOB HAS BEEN PUSHED(UNLOCKED) IT WORKS SOMETIMES,(50%). *TR Look up ODI 10231942 at NHTSA ↗	1216.9% ODI 10245033 · 30,000 mi JUST AFTER THE WARRANTY EXPIRED FOR MY VEHICLE BOTH FRONT SPEAKERS QUIT WORKING. NOW BOTH BACK SPEAKERS ARE EXPERIENCING THE SAME PROBLEMS. A FRIEND WHO HAS BEEN A MECHANIC FOR OVER 30 YEARS RECOMMENDED ME TO THIS SITE. I SEE NO RECORD OF SIMILAR PROBLEMS BUT HE SAID IN HIS YEARS OF SERVICE HE HAS NEVER HAD TO PUT 4 SPEAKERS IN A CAR--ESPECIALLY ONE OF THE AGE AND CALIBER OF THIS CAR. *TR Look up ODI 10245033 at NHTSA ↗
Power Train:Automatic Transmission	133.3% ODI 10048221 · 48,523 mi CONSUMER STATES THAT VEHICLE CAN BE STARTED WHILE THE GEARSHIFT IS IN DRIVE. *AK Look up ODI 10048221 at NHTSA ↗	1100.0% ODI 10060663 I OWN A 2001 CHRYSLER 300M WHICH I PURCHASED NEW A CARMAX CHRYSLER, JEEP DEALERSHIP HERE IN GEORGIA. I HAVE SEVERAL COMPLAINTS THAT I'VE TRIED TO GET REPAIRED OR COMPLIED WITH BUT WITH NO SUCCESS. 1. I READ ABOUT AND HEARD ON THE NEWS ABOUT THE RECALL ON THE FRONT SEAT RECLINER ASSEMBLY SO I INQUIRED WITH THE DEALER AS TO WHEN I COULD BRING THE CAR IN FOR COMPLIANCE AND WAS TOLD I WOULD RECEIVE A LETTER FROM CHRYSLER WHEN TO BRING IT IN. I HAVE NOT RECEIVED ANYTHING FROM CHRYSLER TO THIS DATE ON ANY RECALLS. 2. TH… Look up ODI 10060663 at NHTSA ↗	0Unavailable No examples available for this selection.	195.4% ODI 10007810 · 42,652 mi VEHICLE STALLS EVERYTIME IT IS PARKED ON AN INCLINE.WHEN SHIFTED INTO GEAR VEHICLE HAS TO WARMED UP BEFORE IT CAN MOVE. Look up ODI 10007810 at NHTSA ↗	62.5% ODI 10104832 · 146 mi SEVERAL YEARS OF RECURRENT ENGINE AND TRANSMISSION NOISE TAKEN TO THE DEALERSHIP FOR DIAGNOSIS WITH NO SUCCESS. AT THE FIFTH OR SIXTH COMPLAINT, AND WHEN THE WARRANTY HAD EXPIRED, THE PASSPORT CHRYSLER DEALER ADVISED THAT I NEEDED A NEW TRANSMISSION FOR A 2000 CHRYSLER 300M.*AK Look up ODI 10104832 at NHTSA ↗	88.8% ODI 10047052 · 40,000 mi I OWN A 2001 CHRYSLER 300M. I BOUGHT THE CAR SEPTEMBER 2000 WITH 10 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS, AT 40,000 MILES MY 4 DISC CD CHANGER/TAPE PLAYER/AM-FM STEREO WITH 12 SPEAKERS WENT COMPLETELY OUT. IT USED TO DING (LIKE WHEN THE LIGHTS ARE TURNED ON AND YOU TAKE THE KEY OUT OF THE IGNITION, THAT ANNOYING "DING") CONSTANTLY. I COULDN'T GET IT TO STOP. THE I WAS TOLD BY THE 5-STAR SERVICE TECHNICIANS THAT IT WAS AN "INTERNAL ELECTRICAL PROBLEM" BUT THEY COULD REPLACE THE STEREO WITH ANOTHER ONE AT THE TUNE OF $450 PLUS $50 FO… Look up ODI 10047052 at NHTSA ↗	44.8% ODI 10029178 THE CAR HAS ON THE LATEST BEING, THE FOURTH OCCASION NOTED BEING ABLE TO GO INTO DRIVE OR REVERSE. THERE SEEMS TO BE A RECURRING LEAK IN THE TRANSMISSION SYSTEM.*AK Look up ODI 10029178 at NHTSA ↗	26.1% ODI 10269784 · 91,000 mi HAD JUST GOTTEN CAR BACK FROM DEALERS GARAGE FOR AIR CONDITIONING REPAIR. HAD DRIVEN LESS THAN ABOUT 10 MILES SLOW CITY DRIVING 35MPH MAX. WHEN SUDDENLY WITHOUT WARNING OF ANY KIND THE TRANSMISSION WENT TO FULL THROTTLE INSTANTANEOUSLY. HIT BRAKES, TRIED TO CHANGE GEARS, STEER OUT OF TRAFFIC, ALMOST IMPOSSIBLE TO CONTROL. FINALLY TURNED OFF THE KEY TO THE ENGINE. TURNED ON TWICE TO SEE IF ANY IMPROVEMENT. NONE. WHEN MECHANIC ARRIVED WITHIN ABOUT AN HALF HOUR AND TURNED ON ENGINE NO PROBLEM EXCEPT THE CAR WOULD NOT GO IN REVERSE. COMPUTER DIAGNO… Look up ODI 10269784 at NHTSA ↗	45.6% ODI 10175497 · 40,111 mi DT*: THE CONTACT STATED WHILE DRIVING 25 MPH AND APPROACHING A STOP SIGN, THE BRAKE WAS APPLIED HOWEVER; THE VEHICLE DID NOT STOP. THE VEHICLE CONTINUED THROUGH THE INTERSECTION AND CRASHED INTO A TRUCK CAUSING DAMAGE TO BOTH VEHICLES. THE CONTACT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER WHO FOUND NO PROBLEM. ALSO, INTERMITTENTLY WHEN THE GEAR WAS SHIFTED INTO REVERSE THE VEHICLE CONTINUED TO GO FORWARD. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM. FURTHER, W… Look up ODI 10175497 at NHTSA ↗
Steering:Rack And Pinion	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	195.4% ODI 10022049 ON 9/16/2002 TIE RODS HAD TO BE REPLACED. ALSO, RACK AND PINION HAD TO BE REPLACED.VEHICLE IS CURRENTLY AT DEALERSHIP. *AK Look up ODI 10022049 at NHTSA ↗	145.8% ODI 10026229 THE STEERING WHEEL LOCKED WHILE DRIVING ON 6/29/2003. DRIVER WAS ABLE TO AVOID A COLLISION. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT PROBLEM WAS THE RACK AND PINION. DEALER PUT IN A NEW RACK AND PINION. *AK Look up ODI 10026229 at NHTSA ↗	1112.1% ODI 10023800 · 45,000 mi POOR STEERING, ACCOMPANIED BY KNOCKING WHEN GOING OVER BUMPS. CAR WANDERS AS THE ROAD SURFACE CHANGE. NO VISUAL SIGN OF PROBLEMS. TOLD THE RACK AND PINION MAY BE BAD.*AK Look up ODI 10023800 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	11.4% ODI 10213812 CLUNKING NOISE FROM STEERING. STILL OPERATES BUT IS GETTING WORSE. *CN Look up ODI 10213812 at NHTSA ↗
Tires	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	164.6% ODI 10004629 THE CONSUMER STATED THAT ALL 4 TIRES CRACKED ALONG THE SIDEWALL. THE TOTAL USAGE OF THE VEHICLE WAS LESS THAN 33,000. THE CONSUMER STATED THAT WHILE DRIVING THE TIRES LOST PRESSURE WHICH RESULTED IN A BLOWOUT. TS CB *NLM Look up ODI 10004629 at NHTSA ↗	135.4% ODI 10008709 WHILE DRIVING THE TIRES WENT FLAT AT LEAST SIX TIMES. AK NLM Look up ODI 10008709 at NHTSA ↗	11.1% ODI 10254176 · 104,000 mi DECEMBER 20TH 2008 ACCIDENT OCCURRED. VEHICLE STARTED ON FIRE AND WAS TOTALED ON THE RIGHT PASSENGER SIDE. INNER TIE RODS AND BUSHINGS WERE REPLACED NOT EVEN TWO WEEKS BEFORE ALONG WITH TWO TIRES AND BRAKES. VEHICLE PULLED TO THE LEFT WHILE IN AN INTERSECTION. A TRUCK COMING FROM THE OPPOSITE DIRECTION HIT THE VEHICLE ON THE FRONT LEFT PASSENGER SIDE AND THE HOOD. VEHICLE WAS IN A 180 DEGREE POSITION WITH LITTLE DAMAGE TO THE LEFT SIDE. *TR Look up ODI 10254176 at NHTSA ↗	33.6% ODI 10007271 THE CHRYSLER 300M SPECIAL TIRES WERE UNSAFE FOR WINTER DRIVING. DT JB Look up ODI 10007271 at NHTSA ↗	00.0% No examples available for this selection.	11.4% ODI 10483496 · 62,000 mi TL* THE CONTACT OWNS A 2004 CHRYSLER 300M EQUIPPED WITH BF GOODRICH TRACTION T/A TIRES, SIZE P225/55/ R17. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE RIGHT WHEN DRIVING AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THEY ADVISED THAT THERE WAS A RADIAL PULL AND THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE OF THE TIRE WAS 12,000. THE VEHICLE FAILURE MILEAGE WAS 62,000. UPDATED 12/14/12 *BF Look up ODI 10483496 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	28,363–49,000 mi	38,000 mi	7	ODI 10088912 · 5,488 mi ORIGINALLY THE DASH ON THE CAR WOULD FLICKER ON AND OFF. FOR THE LAST 16 MONTHS THE NUMBER 7 FUSE BLOWS AND TAKES OUT THE DASH AND THE TAIL LIGHTS. IF YOU ARE DRIVING AT NIGHT IT BECOMES A VERY DANGEROUS SITUATION. THE DEALERS HAVE LOOKED AT THIS PROBLEM A DOZEN TIMES OR MORE AND IT HAS YET TO BE RESOLVED. *AK Look up ODI 10088912 at NHTSA ↗ ODI 10125166 · 21,725 mi AT FAULT ACCIDENT. AREA OF IMPACT WAS FRONT DRIVER SIDE. FAILURE OF AIRBAG TO DEPLOY CAUSED SERIOUS BRUISING TO MY CHEST, ARMS AND LOWER ABDOMENT. VEHICLE WAS TOTALLED BY INSURANCE COMPANY. Look up ODI 10125166 at NHTSA ↗ ODI 10333834 · 35,000 mi ELECTRICAL ISSUE STARTED ABOUT SIX MONTHS AFTER PURCHASING MY 2002 CHRYSLER 300M. THE LIGHTS WOULD SPONTANEOUSLY FLICKER FOR NO REASON WHILE DRIVING. THIS HAPPENED WHILE DRIVING AT NIGHT, LUCKILY LIGHTS CAME BACK ON. BATTERY DRAINS OUT EVERY 3-6 MONTHS. AT THE TIME OF PURCHASE THE CAR WAS STILL UNDER WARRANTY- THE DEALER CLAIMED THEY WERE UNABLE TO FIX A PROBLEM IF IT WASN'T OCCURRING AT THEIR SHOP; ALTERNATOR CHECKED AND WAS WORKING. THE BATTERY ISSUE HAS NOT BEEN RESOLVED. A YEAR AGO THE PROBLEM WITH THE 3RD GEAR BEGAN. I WAS DRIVIN… Look up ODI 10333834 at NHTSA ↗
Air Bags:Frontal	Too few reports for a range	55,750 mi	4 (sparse)	ODI 10080000 · 43,000 mi WHILE DRIVING 35 MPH A DEER RAN OUT IN FRONT OF THE CONSUMER'S VEHICLE. THE DRIVER SWERVED TO AVOID HITTING THE ANIMAL THEN LOST CONTROL AND HIT A TREE. UPON IMPACT THE DUAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED A FRACTURED ARM. AK NM Look up ODI 10080000 at NHTSA ↗ ODI 10122414 · 74,000 mi I OWN A 2002 300M CHRYSLER AND ON MAY 17, 2005 WHEN LEAVING THE DEALERSHIP FROM RECEIVING SOME MAINTENANCE WORK A DRIVER OF A TOYOTA 4RUNNER T-BONED THE DRIVER SIDE OF THE CAR CAUSING EXTENSIVE DAMAGE AND THE CAR WAS TOTALLED BY THE INSURANCE COMPANY. MY CAR WAS EQUIPED WITH FRONT AND SIDE AIR BAGS AS INDICATED ON THE SALES STICKER, HOWEVER ALL AIR BAGS FAILED TO WORK IN THIS ACCIDENT SITUATION. HAD MY SIDE BAGS DEPLOYED I COULD HAVE POTENTIALLY PREVENTED SEVERE BRUISING TO MY LEFT SIDE, GLASS INJECTED INTO MY LEFT ARM AND FORHEAD AREA, AND… Look up ODI 10122414 at NHTSA ↗ ODI 10125166 · 21,725 mi AT FAULT ACCIDENT. AREA OF IMPACT WAS FRONT DRIVER SIDE. FAILURE OF AIRBAG TO DEPLOY CAUSED SERIOUS BRUISING TO MY CHEST, ARMS AND LOWER ABDOMENT. VEHICLE WAS TOTALLED BY INSURANCE COMPANY. Look up ODI 10125166 at NHTSA ↗
Power Train	80,000–106,000 mi	97,070 mi	5	ODI 10456741 · 97,070 mi TRANSMISSION SHIFTER CABLE MALFUNCTION,TRANNY STUCK IN AUTO SHIFT MODE. NO WARNING LIGHT ON BUT SHIFTER FREE SHIFTS CANNOT PUT IN PARK. TURNED CAR OFF WILL NOT START, THE WORD DONE POPS UP ON DASH. RESEARCHED ONLINE SAME PROBLEMS WITH OTHER 300M MODEL YEARS FROM 1999 TO 2004. TR Look up ODI 10456741 at NHTSA ↗ ODI 10470650 · 73,600 mi TL THE CONTACT OWNS A 2002 CHRYSLER 300 M. THE CONTACT STATED THAT HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONTAL PART OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THEY HAD TO REPLACE THE LEFT SIDE TRANSMISSION SHIFT OUTER BEARING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A RETURN CALL FROM THE MANUFACTURER. THE FAILURE AND THE CURRENT MILEAGE WAS 73,600. Look up ODI 10470650 at NHTSA ↗ ODI 10555121 · 106,000 mi TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY BEGAN TO JERK AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT THE DEFECT CONTINUED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 106,000. Look up ODI 10555121 at NHTSA ↗
Seats	69,734–78,250 mi	72,467 mi	6	ODI 10219740 · 58,000 mi WE WERE REAR ENDED WHILE STOPPED AT A TRAFFIC SIGNAL. BOTH OF OUR SEATS CAME LOOSE FROM THE FLOOR AND THE HINGES BROKE ON OUR SEAT BACKS. OUR AUTO WAS TOTALED AND TAKEN AWAY BY THE OTHER PERSONS INSURANCE COMPANY. TR Look up ODI 10219740 at NHTSA ↗ ODI 10281190 · 71,934 mi TLTHE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE ENTERING THE DRIVERS SEAT, IT EXTENDED TO THE REAR SEAT. THE CONTACT OBSERVED THAT THE SEAT ADJUSTER WAS BROKEN. THE DEALER STATED THAT THERE WERE NO RECALLS; HOWEVER, IT COULD BE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 71934. UPDATED 11/03/09 BF UPDATED 11/04/09JB Look up ODI 10281190 at NHTSA ↗ ODI 10610323 · 80,000 mi TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SLIPPED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. IN ADDITION, THE DRIVER'S SEAT BEGAN RECLINING UNEXPECTEDLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE VEHICLE WAS NOT REPAIRED AND TH… Look up ODI 10610323 at NHTSA ↗
Steering	86,000–135,000 mi	98,000 mi	5	ODI 10243614 · 98,000 mi I, LIKE MANY OTHER, HAVE A DANGEROUS PROBLEM WITH MY 2002 CHRYSLER 300M STEERING. I AM TOLD THE INNER TIE ROD BUSHING IS BAD AND AFTER DOING SOME INTERNET RESEARCH I GUESS I AM NOT ALONE. TR Look up ODI 10243614 at NHTSA ↗ ODI 10402820 · 83,000 mi TLTHE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH SHE HEARD A LOUD BANGING NOISE AND THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS SHUT OFF AND TOWED TO HER HOME. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND INFORMED THE CONTACT THAT ONE OF THE BOLTS WITHIN THE STEERING COLUMN WAS DISLODGED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 83,000. Look up ODI 10402820 at NHTSA ↗ ODI 10498022 · 135,000 mi TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE INNER TIRE ROD BOLTS SHEARED OFF, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, REPAIRED THE VEHICLE WITH A GRADE A BOLT. THE FAILURE OCCURRED ON AN ADDITIONAL BOLT SIX MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 172,000. Look up ODI 10498022 at NHTSA ↗
Engine And Engine Cooling:Engine	Too few reports for a range	35,000 mi	1 (sparse)	ODI 10189350 · 35,000 mi TL* THE CONTACT OWNS A 2002 CHRYSLER 300 M. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING BETWEEN 1-15 MPH. THE FAILURE OCCURRED A YEAR AGO DURING THE WINTER. THE STEERING AND POWER BRAKES BECAME DIFFICULT TO MANEUVER, AND THE ENGINE LOST POWER. THE FAILURE CAUSED THE CONTACTS VEHICLE TO CROSS INTO ONCOMING TRAFFIC. THE LAST REPAIR WAS PERFORMED IN OCTOBER 2006. SINCE THE REPAIR NO FAILURES OCCURRED UNTIL RECENTLY. WHILE DRIVING 15 MPH DOWN HILL THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTHING HAPP… Look up ODI 10189350 at NHTSA ↗
Power Train:Automatic Transmission	Too few reports for a range	17,000 mi	2 (sparse)	ODI 10041180 · 10,000 mi THIS CAR HAS NOW BEEN SERVICED 3 TIMES FOR A RECURRING TRANSMISSION LEAK. ONE OF WHICH WAS SO SEVERE THAT THE CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR. THEY OCCURRED ON 4/25/03, 4/30/03 AND 10/03/03. LA Look up ODI 10041180 at NHTSA ↗ ODI 10169433 · 24,000 mi DT: THE CONTACT STATED WHILE SLOWING DOWN TO 15 MPH, THE TRANSMISSION SHIFTED INTO FIRST GEAR AND WOULD NOT SHIFT OUT OF THAT GEAR. A CLUNKING NOISE WAS HEARD AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSMISSION NEEDED TO BE REBUILT AND A REPAIR KIT NEEDED TO BE ADDED. Look up ODI 10169433 at NHTSA ↗
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	Too few reports for a range	12,256 mi	4 (sparse)	ODI 10005613 · 22,600 mi WHEN HAVING ROUTINE SERVICE PERFORMED ON THE VEHICLE AT 22,000 MILES, I WAS ADVISED THAT THE ROTORS ON THE FRONT BRAKES WERE WARPED AND REQUIRED REPLACEMENT. I WAS ALSO ADVISED THAT THIS WAS NOT COVERED BY THE "BUMPER-TO-BUMPER" 36,000 MILE WARRANTY. RATHER, THE WARRANTY PERIOD FOR BRAKE ROTORS IS 12,000 MILES. I PAID FOR THE REPLACEMENT BUT NOTE THAT I HAD A SIMILAR PROBLEM ON A 1999 JEEP GRAND CHEROKEE AT WELL OVER 12,000 MILES AND THE ROTORS WERE REPLACED UNDER WARRANTY. IT APPEARS THAT CHRYSLER KNOWS THAT IT HAS A PROBLEM WITH PREM… Look up ODI 10005613 at NHTSA ↗ ODI 10038935 · 7,512 mi FRONT BRAKE ROTOR WARPED Look up ODI 10038935 at NHTSA ↗ ODI 10087690 · 17,000 mi VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE CHECK UP, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS, AND REPLACED THEM. HOWEVER, A FEW MONTHS LATER VEHICLE WAS TAKEN BACK TO THE DEALER FOR A ROUTINE CHECK UP AND WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED AGAIN. *AK Look up ODI 10087690 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	0	None	No examples available for this selection.
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	1	None	ODI 11673312 · 73,000 mi The contact owns a 2002 Chrysler 300M. The contact stated that while the vehicle was parked, the front driver's seat back fractured. The contact stated that upon sitting in the front driver's seat, the seat back collapsed and landed on the rear seat. The contact attempted to adjust the seat however, the front driver's seat failed to adjust. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 03V035000 (S… Look up ODI 11673312 at NHTSA ↗
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2003: 15 complaints · 2004: 22 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2003	8	12	15
2004	10	13	22

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2003	30	3	0
2004	69	0	2

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Air Bags:Frontal	Power Train	Seats	Steering	Engine And Engine Cooling:Engine	Power Train:Automatic Transmission	Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
Electrical System	—	1 ODI 10125166 · 21,725 mi AT FAULT ACCIDENT. AREA OF IMPACT WAS FRONT DRIVER SIDE. FAILURE OF AIRBAG TO DEPLOY CAUSED SERIOUS BRUISING TO MY CHEST, ARMS AND LOWER ABDOMENT. VEHICLE WAS TOTALLED BY INSURANCE COMPANY. Look up ODI 10125166 at NHTSA ↗	1 ODI 10722709 TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. Look up ODI 10722709 at NHTSA ↗	0	0	0	0	0
Air Bags:Frontal	1 ODI 10125166 · 21,725 mi AT FAULT ACCIDENT. AREA OF IMPACT WAS FRONT DRIVER SIDE. FAILURE OF AIRBAG TO DEPLOY CAUSED SERIOUS BRUISING TO MY CHEST, ARMS AND LOWER ABDOMENT. VEHICLE WAS TOTALLED BY INSURANCE COMPANY. Look up ODI 10125166 at NHTSA ↗	—	0	0	1 ODI 10276884 MY STEERING WHEEL TIGHTENED AND MADE THIS GRINDING, SCRAPPING SOUND TURNING LEFT OR RIGHT, THEN SOMETHING POPPED WHERE MY AIRBAG IS AND MY AIRBAG LIGHT CAME ON AND MY HORN WILL NOT WORK. YOU CAN STILL HEAR THE SCRAPPING SOUND WHILE DRIVING OR BACKING UP. *TR Look up ODI 10276884 at NHTSA ↗	0	0	0
Power Train	1 ODI 10722709 TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE SHIFTED DOWN INTO A LOWER GEAR SEVERAL TIMES WITHOUT WARNING AND THEN THE VEHICLE STALLED REPEATEDLY. THE CONTACT HAD TO CONSTANTLY PULL THE VEHICLE OVER, TURN OFF THE VEHICLE, AND RESET THE COMPUTER IN THE VEHICLE TO PREVENT THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. Look up ODI 10722709 at NHTSA ↗	0	—	1 ODI 10610323 · 80,000 mi TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SLIPPED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. IN ADDITION, THE DRIVER'S SEAT BEGAN RECLINING UNEXPECTEDLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE VEHICLE WAS NOT REPAIRED AND TH… Look up ODI 10610323 at NHTSA ↗	0	0	0	0
Seats	0	0	1 ODI 10610323 · 80,000 mi TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION SLIPPED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS THE CAUSE OF THE FAILURE. IN ADDITION, THE DRIVER'S SEAT BEGAN RECLINING UNEXPECTEDLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE VEHICLE WAS NOT REPAIRED AND TH… Look up ODI 10610323 at NHTSA ↗	—	0	0	0	0
Steering	0	1 ODI 10276884 MY STEERING WHEEL TIGHTENED AND MADE THIS GRINDING, SCRAPPING SOUND TURNING LEFT OR RIGHT, THEN SOMETHING POPPED WHERE MY AIRBAG IS AND MY AIRBAG LIGHT CAME ON AND MY HORN WILL NOT WORK. YOU CAN STILL HEAR THE SCRAPPING SOUND WHILE DRIVING OR BACKING UP. *TR Look up ODI 10276884 at NHTSA ↗	0	0	—	0	0	0
Engine And Engine Cooling:Engine	0	0	0	0	0	—	0	0
Power Train:Automatic Transmission	0	0	0	0	0	0	—	0
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	0	0	0	0	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Stalling or loss of power

6 mentions · 7.2% of complaints

Median mileage: 68,000 mi (4 usable records).

ODI 10019306

WHILE TRAVELING ON THE HIGHWAY THE VEHICLE STALLED WITHOUT WARNING. *JB

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ODI 10109125 · 61,000 mi

WHILE DRIVING 25 MPH BATTERY WARNING LIGHT ILLUMINATED. VEHICLE LOST POWER, AND A FIRE STARTED UNDER THE HOOD. THE FIRE WAS PUT OUT, AND THE VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE FIRE WAS THE CAUSE OF ONE OF THE TERMINALS ON THE BATTERY. *TT

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ODI 10189350 · 35,000 mi

TL* THE CONTACT OWNS A 2002 CHRYSLER 300 M. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE DRIVING BETWEEN 1-15 MPH. THE FAILURE OCCURRED A YEAR AGO DURING THE WINTER. THE STEERING AND POWER BRAKES BECAME DIFFICULT TO MANEUVER, AND THE ENGINE LOST POWER. THE FAILURE CAUSED THE CONTACTS VEHICLE TO CROSS INTO ONCOMING TRAFFIC. THE LAST REPAIR WAS PERFORMED IN OCTOBER 2006. SINCE THE REPAIR NO FAILURES OCCURRED UNTIL RECENTLY. WHILE DRIVING 15 MPH DOWN HILL THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTHING HAPP…

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

3 mentions · 3.6% of complaints

Median mileage: 61,000 mi (3 usable records).

ODI 10060045 · 41,944 mi

AUTOMATIC TRANSMISSION TORQUE CONVERTER DEFECTIVE AT 41,944 MILES UNDER EXTENDED WARRANTY WARNING LIGHT CAME ON FIRST TIME AND DEALER COULD NOT FIND PROBLEM. LIGHT CAME BACK ON 50 MILES AFTER CAR WAS RETURNED. REPAIRED BY DEALER WITH NO HASSLE. VERY GOOD SERVICE POWER OUTLET IN INTERIOR CONSOLE CRACKED AND FELL INTO CONSOLE NOT COVERED UNDER WARRANTY . PART SHOULD HAVE NOT CRACKED. IS THIS DUE TO HEAT? *JB

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ODI 10109125 · 61,000 mi

Look up ODI 10109125 at NHTSA ↗

ODI 10456741 · 97,070 mi

TRANSMISSION SHIFTER CABLE MALFUNCTION,TRANNY STUCK IN AUTO SHIFT MODE. NO WARNING LIGHT ON BUT SHIFTER FREE SHIFTS CANNOT PUT IN PARK. TURNED CAR OFF WILL NOT START, THE WORD DONE POPS UP ON DASH. RESEARCHED ONLINE SAME PROBLEMS WITH OTHER 300M MODEL YEARS FROM 1999 TO 2004. *TR

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

2 mentions · 2.4% of complaints

Median mileage: 35,000 mi (1 usable records).

ODI 10333834 · 35,000 mi

ELECTRICAL ISSUE STARTED ABOUT SIX MONTHS AFTER PURCHASING MY 2002 CHRYSLER 300M. THE LIGHTS WOULD SPONTANEOUSLY FLICKER FOR NO REASON WHILE DRIVING. THIS HAPPENED WHILE DRIVING AT NIGHT, LUCKILY LIGHTS CAME BACK ON. BATTERY DRAINS OUT EVERY 3-6 MONTHS. AT THE TIME OF PURCHASE THE CAR WAS STILL UNDER WARRANTY- THE DEALER CLAIMED THEY WERE UNABLE TO FIX A PROBLEM IF IT WASN'T OCCURRING AT THEIR SHOP; ALTERNATOR CHECKED AND WAS WORKING. THE BATTERY ISSUE HAS NOT BEEN RESOLVED. A YEAR AGO THE PROBLEM WITH THE 3RD GEAR BEGAN. I WAS DRIVIN…

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ODI 756374

CAR STILL WON'T START. STILL WAITING FOR COMPUTER. DEALER HAS HAD FOR 14 FULL DAYS. I ONLY HAD IT FOR 12 DAYS.*AK

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Matching rule

Brake response concerns

1 mentions · 1.2% of complaints

Median mileage: 8,012 mi (1 usable records).

ODI 10044612 · 8,012 mi

PARKING BRAKE FAILED. THE CAUSE HAS YET TO BE DETERMINED; HOWEVER, DEALER STATED THAT PARTS TO REPAIR PARKING BRAKE WERE UNAVAILABLE AT THIS TIME. *AK

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Matching rule

Hard or delayed shifting

1 mentions · 1.2% of complaints

Median mileage: 106,000 mi (1 usable records).

ODI 10555121 · 106,000 mi

TL* THE CONTACT OWNS A 2002 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY BEGAN TO JERK AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT THE DEFECT CONTINUED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 106,000.

Look up ODI 10555121 at NHTSA ↗

Matching rule