2017 Coachmen CROSS COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 1 |
Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
2022: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11488442 · 2022-10-08 (October 8, 2022)
On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximate…
Owner-reported narrative. Look up ODI 11488442 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V737000 · Exterior Lighting
Reported: 2018-10-19 (October 19, 2018)
Forest River, Inc. (Forest River) is recalling certain 2017 Coachmen Cross Country, 2017-2019 Coachmen Sportscoach and Forest River Berkshire and Legacy and 2017-2018 Forest River Charleston motorhomes built on Freightliner Custom Chassis Corporation (FCCC) chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: The remedy for this recall is still under development. Owners will be notified and be sent to FCCC authorized service facilities for free repairs. Forest River issued owners an interim notification on November 16, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Forest River customer service at 1-574-642-3112 or Coachmen customer service at 1-574-825-5821. Forest River's number for this recall is 51-0893.
NHTSA campaign record ↗20V488000 · Exterior Lighting:Turn Signal | Exterior Lighting:Brake Lights | Electrical System
Reported: 2020-08-18 (August 18, 2020)
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1-800-547-0712 . Forest's number for this recall is 51-1203.
NHTSA campaign record ↗21V523000 · Equipment:Recreational Vehicle/Trailer | Structure
Reported: 2021-07-09 (July 9, 2021)
Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest River customer service at 1-574-825-8600. Forest River's number for this recall is 51-1380.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2003 | 2004 | 2005 | 2006 | 2007 | 2011 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10128263 · 2,000 miDT: CONSUMER STATES THAT THE OWNERS WERE TRAVELING DOWN THE HIGHWAY AND THE MOTOR HOME WOULD DIE. THERE WAS NO POWER STEERING WITH NO CAUTION OR TAIL LIGHTS. THIS HAPPENED AT NIGHT WHEN IT WAS HARD TO SEE ANYTHING. THE OWNER FEARED FOR THEIR LIVES BECAUSE NO OTHER VEHICLES COULD SEE THEM AT NIGHT. THE OWNERS WERE TRAVELING AT 60-65 MPH WHEN THIS HAPPENED. THE PROBLEM HAPPENED ABOUT 30 TIMES THAT NIGHT. THE VEHICLE WOULD NOT START BACK AFTER THIS HAPPENED. THE VEHICLE WAS HARD TO GET BACK INTO NEUTRAL; WITH NO ELECTRIC THE OWNER WAS NOT ABLE TO … | 150.0%ODI 10463172TL* THE CONTACT OWNS A 2006 CROSS COUNTRY RV. THE VEHICLE WAS EQUIPPED WITH A FAULTY INTELLITEC 50 AMP TRANSFER SWITCH. THE PART NUMBER WAS 00-00803-100. THE CONTACT SMELLED A STRONG BURNING ODOR INSIDE OF THE VEHICLE AND NOTICED THAT THE TRANSFER BOX CHIP MELTED, WHICH CAUSED A COMPLETE LOSS OF ELECTRICITY. THERE WERE NO FLAMES PRESENT. A RECALL WAS ISSUED RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 06E086000 (ELECTRICAL SYSTEM). THE MANUFACTURER REFUSED TO HONOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Fuel/Propulsion System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11488442On our 2017 Coachman Cross Country Motorhome with a Cummings motor and Freightliner chassis with 13000 miles we are experiencing our 4 time with DEF system failure The first 2 times the Motorhome was under warranty and had to be towed to a Freightliner repair facility. On October 6, 2021 on our way to Mississippi lights came on for the DEF sensor with a light saying to shut the engine off We made it to a repair facility that was able to replace the system at a cost to us of $1500.00 On October 5, 2022 on our way to Mississippi again approximate… |
| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10230063 · 2,200 miWE BOUGHT A NEW 06 COACHMEN CROSS COUNTRY MOTORHOME IN OCT. 07. THE STEERING AND HANDLING OF THIS MH IS UNSAFE. IT "WONDERS" ALL OVER THE ROAD AND SWAYS REAL BAD. NO CONTROL. THE RV DEALER SAYS THIS IS WITHIN APPROVED GUIDELINES. WE HAVE DONE SOME COMPARISON SHOPPING AND TEST DRIVING AND DO NOT FIND THIS SAME PROBLEM IN OTHER MH. WE FEEL THIS IS DANGEROUS TO US AND OTHERS ON THE ROAD. WE ARE WAITING FOR COACHMAN TO ADVISE. SO FAR THEY WANT THE MH IN CHINO CA FOR SEVERAL OTHER DEFECTS SUCH AS REPEATED WATER LEAKS, ENGINE LEAKS AND MORE. … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Structure:Body | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10230063 · 2,200 miWE BOUGHT A NEW 06 COACHMEN CROSS COUNTRY MOTORHOME IN OCT. 07. THE STEERING AND HANDLING OF THIS MH IS UNSAFE. IT "WONDERS" ALL OVER THE ROAD AND SWAYS REAL BAD. NO CONTROL. THE RV DEALER SAYS THIS IS WITHIN APPROVED GUIDELINES. WE HAVE DONE SOME COMPARISON SHOPPING AND TEST DRIVING AND DO NOT FIND THIS SAME PROBLEM IN OTHER MH. WE FEEL THIS IS DANGEROUS TO US AND OTHERS ON THE ROAD. WE ARE WAITING FOR COACHMAN TO ADVISE. SO FAR THEY WANT THE MH IN CHINO CA FOR SEVERAL OTHER DEFECTS SUCH AS REPEATED WATER LEAKS, ENGINE LEAKS AND MORE. … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Suspension | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10230063 · 2,200 miWE BOUGHT A NEW 06 COACHMEN CROSS COUNTRY MOTORHOME IN OCT. 07. THE STEERING AND HANDLING OF THIS MH IS UNSAFE. IT "WONDERS" ALL OVER THE ROAD AND SWAYS REAL BAD. NO CONTROL. THE RV DEALER SAYS THIS IS WITHIN APPROVED GUIDELINES. WE HAVE DONE SOME COMPARISON SHOPPING AND TEST DRIVING AND DO NOT FIND THIS SAME PROBLEM IN OTHER MH. WE FEEL THIS IS DANGEROUS TO US AND OTHERS ON THE ROAD. WE ARE WAITING FOR COACHMAN TO ADVISE. SO FAR THEY WANT THE MH IN CHINO CA FOR SEVERAL OTHER DEFECTS SUCH AS REPEATED WATER LEAKS, ENGINE LEAKS AND MORE. … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Visibility:Windshield Wiper/Washer | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10128263 · 2,000 miDT: CONSUMER STATES THAT THE OWNERS WERE TRAVELING DOWN THE HIGHWAY AND THE MOTOR HOME WOULD DIE. THERE WAS NO POWER STEERING WITH NO CAUTION OR TAIL LIGHTS. THIS HAPPENED AT NIGHT WHEN IT WAS HARD TO SEE ANYTHING. THE OWNER FEARED FOR THEIR LIVES BECAUSE NO OTHER VEHICLES COULD SEE THEM AT NIGHT. THE OWNERS WERE TRAVELING AT 60-65 MPH WHEN THIS HAPPENED. THE PROBLEM HAPPENED ABOUT 30 TIMES THAT NIGHT. THE VEHICLE WOULD NOT START BACK AFTER THIS HAPPENED. THE VEHICLE WAS HARD TO GET BACK INTO NEUTRAL; WITH NO ELECTRIC THE OWNER WAS NOT ABLE TO … | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 0 complaints · 2017: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2016 | 0 | 0 | 0 |
| 2017 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2016 | 0 | 0 | 0 |
| 2017 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Fuel/Propulsion System |
|---|---|
| Fuel/Propulsion System | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.