2005 Country Coach ALLURE: complaints, problems and recalls

HIT A POTHOLE AT APPROX 45-50 MPH...FRONT/RIGHT SHOCK FAILED..AFTER REACHING REPAIR FACILITY WE DISCOVERED THE ENTIRE FRONT END (NEW HOLLAND) HAD BEEN COMPROMISED....BENT AND CRACKED HOW COULD A POTHOLE CAUSE THIS TYPE OF DAMAGE UNLESS THERE WAS AN INHERENT WEAKNESS WITHIN THE STRUCTURE? *TR

Owner-reported narrative. Look up ODI 10208093 at NHTSA ↗

Reported: 2004-06-07 (June 7, 2004)

ON CERTAIN MOTOR HOMES EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION (IFS) GEN II BUILT BY HOLLAND USA, THE GEAR PLATE SUPPORT GUSSETS WERE REMOVED. THIS CAN ALLOW THE PLATE TO FLEX DURING A STATIC STEER CONDITION.

Consequence: THE FLEXING MAY RESULT IN STRESS CRACKING WHICH COULD POTENTIALLY CAUSE A LOSS OF VEHICLE STEERING CONTROL WHICH COULD RESULT IN A VEHICLE CRASH.

Remedy: HOLLAND USA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. A BOLT-ON STRENGTHENING OF THE STEERING GEAR PLATE WITH U-BOLTS CONNECTING THE CROSS MEMBER TO EACH SIDE OF THE GEAR PLATE AT THE REAR PLUS A TUBE SUPPORT IN THE FRONT WITH J-BOLTS TO THE GEAR PLATE WILL BE INSTALLED. OWNERS SHOULD CONTACT HOLLAND USA CUSTOMER SERVICE AT 1-888-396-6501 FOR INFORMATION AND INSTRUCTIONS FOR WHERE CUSTOMERS CAN TAKE THEIR VEHICLES TO HAVE THE REPAIRS DONE FREE OF CHARGE.

Reported: 2004-09-21 (September 21, 2004)

ON CERTAIN MOTOR HOMES, A CIRCUIT BREAKER IN THE CLEARANCE LIGHT CIRCUIT DOES NOT PROTECT THE CIRCUIT FROM A TOO HIGH AMPERAGE DRAW CAUSED BY A TOWED PASSENGER VEHICLE.

Consequence: THE CIRCUIT BREAKER CAN OVERHEAT THE WIRE AND INSULATION TO A POINT WHICH COULD CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE DEFECTIVE CIRCUIT BREAKERS. THE RECALL BEGAN ON NOVEMBER 8, 2004. CUSTOMERS CAN CONTACT COUNTRY COACH AT 1-541-998-3720.

Reported: 2005-05-09 (May 9, 2005)

ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.

Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.

Remedy: VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR COUNTRY COACH AT 1-800-547-8015.

Reported: 2005-06-14 (June 14, 2005)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS.' THE FRONT AND REAR TIRE COLD TIRE INFLATION PRESSURES OF 125 PSI EXCEED THE MANUFACTURER'S RECOMMENDED MAXIMUM COLD INFLATION PRESSURE OF 120 PSI.

Consequence: THIS COULD POSSIBLY LEAD TO PREMATURE RIM FAILURE. SUCH A RIM FAILURE COULD RESULT IN THE LOSS OF STEERING CONTROL AND COULD RESULT IN A CRASH.

Remedy: COUNTRY COACH WILL ISSUE REPLACEMENT FEDERAL TIRE LABELS REFLECTING THE CORRECTED COLD TIRE INFLATION PRESSURE OF 120 PSI FOR BOTH THE FRONT AND REAR TIRES. THIS CHANGE WILL RESULT IN A REDUCTION OF THE COLD INFLATION TIRE PRESSURE OF EACH FRONT AND REAR TIRE BY 5 PSI. THE RECALL BEGAN ON JUNE 23, 2005. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.

Reported: 2007-06-05 (June 5, 2007)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE MOTOR HOMES WERE EQUIPPED WITH MORE THAN THREE AMBER IDENTIFICATION LAMPS LOCATED AT THE TOP AND FRONT OF THE VEHICLE. ALSO, THE SIDE MARKER LIGHTS IN THE COMBINATION HEADLIGHT AND TAIL LIGHT ASSEMBLIES DO NOT MEET THE MINIMUM PHOTOMETRIC VALUE AT 45 DEGREES AS SPECIFIED IN THE STANDARD.

Consequence: THE FIVE IDENTIFICATION LIGHTS COULD POSSIBLY CAUSE CONFUSION TO ON-COMING MOTORISTS WHO ARE USED TO OBSERVING THREE IDENTIFICATION LIGHTS. THE INADEQUACY OF THE FRONT AND REAR SIDE MARKER LIGHTS COULD AFFECT VISIBILITY OF THE MOTOR HOME DURING HOURS OF DARKNESS THAT COULD POTENTIALLY RESULT IN A CRASH.

Remedy: DEALERS WILL REMOVE THE TWO EXTRA IDENTIFICATION LAMPS AND INSTALL FOUR SIDE MARKER LIGHTS, ONE AT EACH CORNER, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 31, 2008. OWNERS MAY CONTACT COUNTRY COACH AT 800-547-8015.