Auto Recall Watch
U.S. public vehicle records

2012 Dodge JOURNEY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

376 owner complaints analyzed

6 distinct recall campaigns

78,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 269 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 114 of 376 complaints (30.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior13034.6%
Electrical and battery issues6417.0%
Engine operation3910.4%
Steering behavior328.5%
Transmission and shifting195.1%
Fuel system concerns20.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
114
Engine
97
Service Brakes
95
Unknown Or Other
48
Electronic Stability Control (Esc)
44
Power Train
35
Air Bags
28
Steering
23
Component breakdown data
CategoryCount
Electrical System114
Engine97
Service Brakes95
Unknown Or Other48
Electronic Stability Control (Esc)44
Power Train35
Air Bags28
Steering23

Electrical System: 114; Engine: 97; Service Brakes: 95; Unknown Or Other: 48; Electronic Stability Control (Esc): 44; Power Train: 35; Air Bags: 28; Steering: 23

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
54
25,000 to 49,999
38
50,000 to 74,999
39
75,000 to 99,999
51
100,000 to 149,999
71
150,000 and above
16
Reported problems by failure mileage data
CategoryCount
Under 25,00054
25,000 to 49,99938
50,000 to 74,99939
75,000 to 99,99951
100,000 to 149,99971
150,000 and above16

Under 25,000: 54; 25,000 to 49,999: 38; 50,000 to 74,999: 39; 75,000 to 99,999: 51; 100,000 to 149,999: 71; 150,000 and above: 16

100,000 to 149,999 miles has the most reports with usable mileage (71). 107 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
9
2013
19
2014
32
2015
48
2016
34
2017
37
2018
44
2019
63
2020
20
2021
16
2022
12
2023
15
2024
12
2025
7
2026
8
Complaints over time data
CategoryCount
20129
201319
201432
201548
201634
201737
201844
201963
202020
202116
202212
202315
202412
20257
20268

2012: 9; 2013: 19; 2014: 32; 2015: 48; 2016: 34; 2017: 37; 2018: 44; 2019: 63; 2020: 20; 2021: 16; 2022: 12; 2023: 15; 2024: 12; 2025: 7; 2026: 8

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 130 complaint narratives. Electrical and battery issues appears in 64 complaint narratives. Engine operation appears in 39 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10458099 · 2012-05-11 (May 11, 2012)

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10458099 at NHTSA ↗

Owner report 10458498 · 2012-05-14 (May 14, 2012)

I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT O…

Owner-reported narrative. 1,350 miles reported. Look up ODI 10458498 at NHTSA ↗

Owner report 10462997 · 2012-06-25 (June 25, 2012)

BRAND NEW VEHICLE AND THE TRANSMISSION SHUTTERS WHEN SHIFTING GEARS. I TOOK IT TO ONE DEALERSHIP AND THEY SAID THEY "RESET" THE COMPUTER CHIP AND THAT SHOULD FIX THE PROBLEM.... IT DIDN'T!! I TOOK IT TO ANOTHER DEALERSHIP AND I WAS TOLD THAT THIS IS "NORMAL". WHAT!!!!!!!!! HOW CAN THAT BE NORMAL FOR ANY VEHICLE. THE SERVICE DIRECTOR TOLD ME THAT MOST PEOPLE DON'T FEEL IT UNTIL 3000-3500 MILES. ARE YOU KIDDING ME!!!!!!!! NOW I'M WAITING TO HEAR FROM CHRYSLER TO SEE WHAT CAN BE DONE! *TR

Owner-reported narrative. 200 miles reported. Look up ODI 10462997 at NHTSA ↗

Owner report 10464809 · 2012-07-09 (July 9, 2012)

BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT I…

Owner-reported narrative. 5,490 miles reported. Look up ODI 10464809 at NHTSA ↗

Owner report 10465778 · 2012-07-16 (July 16, 2012)

CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

Owner-reported narrative. 14,096 miles reported. Look up ODI 10465778 at NHTSA ↗

Owner report 10468447 · 2012-07-31 (July 31, 2012)

WE PURCHASED A BRAND NEW 2012 DODGE JOURNEY IN MARCH 2012. THE CAR HAD 14 MILES ON IT, OUR FIRST NEW CAR. SHORTLY AFTER DRIVING THE CAR AROUND FOR ABOUT A MONTH, WE STARTED HAVING PROBLEMS WITH THE TRANSMISSION. WE NOTICED THAT WHEN COMING TO A STOP THE TRANSMISSION STARTING STUTTERING AND IT WOULD SHAKE THE WHOLE CAR. WE THOUGHT IT WAS JUST THAT ONCE, BUT THEN IT STARTED HAPPENING ALMOST EVERY TIME WE WOULD COME TO A STOP, WHETHER WE WERE SLOWING DOWN COMING OFF OF A HIGHWAY OR SITTING THROUGH STOP AND GO TRAFFIC. WE TOOK IT TO THE DEALER…

Owner-reported narrative. 50 miles reported. Look up ODI 10468447 at NHTSA ↗

Owner report 10469173 · 2012-08-04 (August 4, 2012)

I BOUGHT MY NEW DODGE JOURNEY ON THE 16TH OF JULY 2012. I LIVE APPROXIMATELY 40 MILES FROM THE DEALERSHIP WERE I BOUGHT MY JOURNEY. MOST OF MY DRIVING IS HIGHWAY SO I DIDN'T NOTICE THE ISSUE RIGHT AWAY. THE FIRST TIME I CAME TO A STOP WITH MY NEW VEHICLE THE BRAKES SHUDDERED LIKE THEY WERE GRABBING THEN LETTING GO AND GRABBING AGAIN, REALLY FAST. I RETURNED TO THE DEALERSHIP 4 DIFFERENT TIMES FOR THIS AND A TRANSMISSION SHUDDER WHICH THEY SAY CHRYSLER HAS NO FIX. IS THIS SOMETHING YOU HAVE SEEN FROM JOURNEYS BEFORE? THANKS FOR YOUR TIME. *TR

Owner-reported narrative. 55 miles reported. Look up ODI 10469173 at NHTSA ↗

Owner report 10469656 · 2012-08-08 (August 8, 2012)

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SXT, EQUIPPED WITH A PARK SENSE MOPAR BACKING SYSTEM (PART NUMBER 82212465). THE CONTACT WAS IN REVERSE WHEN THE BACKING SYSTEM ALERTED THAT THERE WAS ANOTHER VEHICLE APPROACHING. THE CONTACT HEARD THE ALERT CHIME BUT STATED THAT THE ALARM NEEDED TO BE AMPLIFIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,600. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, NOT…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10469656 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

11V487000 · Engine And Engine Cooling

Reported: 2011-09-29 (September 29, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

Consequence: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
11V550000 · Service Brakes, Hydraulic:Fluid

Reported: 2011-11-10 (November 10, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.

Consequence: THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.

Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
15V431000 · Engine And Engine Cooling:Engine

Reported: 2015-07-07 (July 7, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

NHTSA campaign record ↗
15V675000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Reported: 2015-10-19 (October 19, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

NHTSA campaign record ↗
16V273000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2016-05-06 (May 6, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

NHTSA campaign record ↗
17V432000 · Air Bags:Frontal

Reported: 2017-07-07 (July 7, 2017)

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

376 unique complaints in this selection. Analysis snapshot: 2026-09-30.

71.5%Usable mileage269 / 376 records
100.0%Valid incident date376 / 376 records
100.0%Valid filing date376 / 376 records
100.0%Ordered incident and filing dates376 / 376 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20072008200920102011201220132014201520162017201820192020
Electrical System
125.0%
ODI 10734640 · 57,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS REPAIRED FOR THE WIRELESS IGNITION NODE MODULE AND THE ACCOUNT WAS CLOSED BY THE DEALER. SINCE THE RECALL REPAIR, THE HORN SELF-ACTIVATED AND SOUNDED FOR APPROXIMATELY 45 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT REPAIRED. THE VIN AND NH UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Look up ODI 10734640 at NHTSA ↗

675.0%
ODI 10463147 · 59,000 mi

TL* THE CONTACT OWNS A 2008 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER FOR A DIAGNOSIS AND IT WAS DISCOVERED THAT THE WIRELESS IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

Look up ODI 10463147 at NHTSA ↗

74351.8%
ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

Look up ODI 10241061 at NHTSA ↗

57758.4%
ODI 10357714 · 12,000 mi

2010 DODGE JOURNEY, SHUT DOWN TWICE WHILE DRIVING. ONCE IN THE NEIGHBORHOOD GOING 20MPH, ONCE ON A HIGHWAY GOING 60. WIFE HAD TO PULL OFF ONTO GRASS WHILE CARS ALMOST RUN HER OVER. CAR RESTARTS FINE. NOTHING REPLACED YET AS WE THOUGHT THE FIRST TIME WAS JUST A HICCUP, TAKING TO DEALER TOMORROW. *TR

Look up ODI 10357714 at NHTSA ↗

4124.3%
ODI 10437589

THIS IS THE FIRST INCIDENT 2 MONTHS AFTER I PURCHASED THIS BRAND NEW TRUCK. THE CAR HAD NO POWER AT ALL. IT WOULD NOT START. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY. ABOUT 6 MONTHS LATER THE CAR WOULD NOT GO INTO GEAR THE HEAD OR BRAKE LIGHTS WOULD NOT WORK. I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASED IT FOR THE FOURTH TIME AND IT IS HAS BEEN IN THE SERVICE CENTER ABOUT A MONTH AND THEY HAVE NO ANSWERS. I HAVE HAVE CALLED DODGE NUMEROUS TIMES AND CAN'T GET ANY HELP FROM ANYONE. THIS VEHICLE IS NOT SAFE I HAVE BEEN PULLED OVER BY POLICE N…

Look up ODI 10437589 at NHTSA ↗

11430.3%
ODI 10469656 · 1,200 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SXT, EQUIPPED WITH A PARK SENSE MOPAR BACKING SYSTEM (PART NUMBER 82212465). THE CONTACT WAS IN REVERSE WHEN THE BACKING SYSTEM ALERTED THAT THERE WAS ANOTHER VEHICLE APPROACHING. THE CONTACT HEARD THE ALERT CHIME BUT STATED THAT THE ALARM NEEDED TO BE AMPLIFIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,600. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, NOT…

Look up ODI 10469656 at NHTSA ↗

7120.1%
ODI 10573821

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Look up ODI 10573821 at NHTSA ↗

10425.0%
ODI 10584671 · 1,800 mi

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

Look up ODI 10584671 at NHTSA ↗

11721.2%
ODI 10716263 · 7,500 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE AND TRACTION CONTROL WARNING LIGHTS FLASHED. IN ADDITION, THE GEAR WAS DIFFICULT TO SHIFT OUT OF DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO A DEALER ON A SECOND OCCASION WHERE IT WAS DIAGNOSED THAT A LEVER FAILED IN THE TRANSMISSION PAN. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEH…

Look up ODI 10716263 at NHTSA ↗

8421.7%
ODI 10957181 · 20 mi

HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR RESETS TIME AND ALL SETTINGS. HAS BEEN UPDATED REPEATEDLY AND CONTINUES TO DO SO.

Look up ODI 10957181 at NHTSA ↗

5829.4%
ODI 11091408 · 4,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S BLUETOOTH FAILED TO OPERATE CORRECTLY. UPON REACHING HIS DESTINATION, THE CONTACT PARKED, TURNED OFF, AND EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE SEVERAL HOURS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED USING BATTERY BOOSTER CABLES. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313), BUT THE FA…

Look up ODI 11091408 at NHTSA ↗

7230.8%
ODI 11103911

AFTER PCM AND ECM RECALL REPAIR, BLUETOOTH SYSTEM WOULD NOT CONNECT, CHECK ENGINE LIGHT ON, TOUCH SCREEN RADIO MALFUNCTIONING WHILE DRIVING, ECO COLOR DRIVEING TRACKER NOLONGER WORKED, THE ELECTRONIC GAS MILES WAS INCORRECT (EXP: AFTER PUTING GAS IN MILES SHOWED 115 UNTIL EMPTY, DRIVE 7 MILES THE CAR WOULD SHOW 70 MILES TO EMPTY) BOTH WOULD MALFUNCTION WHILE DRIVING HIGHWAY AND CITY. VEHICLE WOULD NOW SHAKE WHEN IDLING AND WAS HESITATE TO START. VEHICLE HAS BEEN AT DEALERSHIP REPAIR SHOP FOR 7 DAYS FOR SECOND REPAIR.

Look up ODI 11103911 at NHTSA ↗

2323.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

Look up ODI 11245096 at NHTSA ↗

1929.2%
ODI 11574999

Rear back up camera upside down sometimes flashes in and out or just black at times.

Look up ODI 11574999 at NHTSA ↗

Engine
250.0%
ODI 10474564 · 32,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE IT FAILED START. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE WIND MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000. UPDATED 10/10/12*CN THE CONSUMER STATED THERE HAS SINCE BEEN A THIRD FAILURE. UPDATED 10/17/12

Look up ODI 10474564 at NHTSA ↗

00.0%

No examples available for this selection.

14910.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

Look up ODI 10458293 at NHTSA ↗

16416.6%
ODI 10465308 · 5,800 mi

WHILE DRIVING AT HWY. SPEED 50 MPH, ENGINE JUST CUT OFF, LOSING LIGHTS, POWER ETC.. AFTER MONTHS OF COMPLAINTS AND APPOINTMENTS WITH NO HELP, FINALLY RECEIVED A RECALL NOTICE ABOUT A YR. AFTER OUR FIRST COMPLAINTS. THE IGNITION SWITCH HAD TO BE REPLACED, FOB WAS SLIPPING OUT OF IGNITION. NOW BRAKES ARE ON BACK ORDER, RESURFACED BOTH FRONT AND REAR AT 9406 MILES,ADJUSTED AT 12259, AND AWAITING PARTS FOR OUR THIRD REPAIR ON THE BRAKES FRONT AND REAR AT 20697. DID I MENTION THEY WANT A 100. DEDUCTIBLE TO REPAIR A DEFECT IN THEIR BRAKES. *TR

Look up ODI 10465308 at NHTSA ↗

2917.2%
ODI 10465603 · 16,000 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT WAS TRAVELING 55 TO 60 MPH WHEN THE ENGINE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,500.

Look up ODI 10465603 at NHTSA ↗

9725.8%
ODI 10465778 · 14,096 mi

CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

Look up ODI 10465778 at NHTSA ↗

7220.4%
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

Look up ODI 10621484 at NHTSA ↗

9823.6%
ODI 10622517 · 700 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

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13524.4%
ODI 10662457 · 8 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS VIOLENTLY SHAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8.

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11329.2%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

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4321.8%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

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3012.8%
ODI 11099864 · 646 mi

ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXI…

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99.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

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812.3%
ODI 11436484

Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying numerous of times to turn it on and after calling a tow truck. Eventually it came on and I was able to get home but as I was driving the rmp kept going high and the it was making noises. I got home and looked up the symbol and it said it's the electric t…

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Service Brakes
125.0%
ODI 10820900

TL* THE CONTACT OWNS A 2003 (NA) DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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112.5%
ODI 11118616

A SHORT IN THE DRIVERS DOOR WIRING HARNESS CAUSES HEAD LIGHTS TO FLASH, TURN SIGNALS TO FAIL TO OPERATE, SPEEDOMETER FAILURE, CRUISE CONTROL FAILURE, AND WARNING LIGHTS TO FLASH. IT ALSO FEELS LIKE ABS IS DISABLED. THIS PROBLEM OCCURS AT RANDOM WHILE DRIVING. VEHICLE HAS BEEN TAKEN TO DEALERSHIP AND DIAGNOSED AND THE PROBLEM CONFIRMED BY TECHNICIANS. THE ESTIMATED REPAIR COST IS OVER $900 AND THE PARTS NEEDED FOR THE REPAIR IS ON NATIONAL BACKORDER FOR AT LEAST THREE WEEKS. THIS PROBLEM OCCURS WITH NUMEROUS MODEL YEARS OF THE DODGE JOURNEY. I H…

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1067.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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10010.1%
ODI 10458634 · 32,500 mi

NTHSA, GOOD MORNING, I HAVE BEEN EXPERIENCING CONCERNS REGARDING THE BRAKING SYSTEM ON MY 2010 DODGE JOURNEY. WHEN DRIVING AT SPEEDS OVER 55 MPH ON THE HIGHWAY AND HAVING TO APPLY THE BRAKES THE STEERING WHEEL BEGIN TO SHAKE BACK AND FORTH AND THIS IS SOMEWHAT ALARMING TO BOTH ME AND MY WIFE. I HAVE HAD MANY VEHICLES IN THE PAST AND I HAVE NOT EVER EXPERIENCED THIS BEFORE. IS THERE A RECALL ON THE BRAKING SYSTEM OR SHOULD WE BE ALARMED AND MORE IMPORTANTLY WHAT SHOULD BE DONE? CONTACT DODGE AND FILE A COMPLAINT OR ASK THEM IF THEIR IS A …

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4727.8%
ODI 10462804 · 11,000 mi

I PURCHASED MY VEHICLE NEW IN APRIL 2011. SINCE I'VE HAD MY VEHICLE I'VE BEEN HAVING ISSUES WITH THE BRAKING SYSTEM. I TOOK THE VEHICLE TO MY LOCAL DODGE DEALERSHIP FOR A METAL GRINDING NOISE I'VE BEEN HAVING AT LOW SPEED BRAKING AND THE STEERING WHEEL SHAKES VIOLENTLY WHEN I APPLY THE BRAKES AT SPEEDS USUALLY ABOVE 45 MPH OR HIGHER. AFTER THE DEALERSHIP HAD A DAY TO TEST MY VEHICLE, THEY RELATED THEY DID NOT NOTICE ANY PROBLEMS WITH THE VEHICLE BRAKING SYSTEM. SINCE THAT VISIT I'VE HAD NEW TIRES INSTALLED ON MY VEHICLE AND IM STILL EXPERINCING…

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9525.3%
ODI 10464809 · 5,490 mi

BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT I…

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6117.3%
ODI 10564357 · 7,125 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

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8019.2%
ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

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9417.0%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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5012.9%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

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147.1%
ODI 11101685

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE PUSH TO STAR FUNCTION WAS USED. ALSO, THERE WAS AN ISSUE WITH THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE DEALER (GOLDY CHRYSLER DODGE JEEP RAM, 187 KINETIC DR., HUNTINGTON, WV 25701) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR ON JUNE 27, 2018. THE MANUFACTURER WAS …

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208.5%
ODI 11110328 · 200 mi

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

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55.0%
ODI 11331979 · 23,000 mi

WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR

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34.6%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

26518.5%
ODI 10267949 · 5,500 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORS. THE FAILURE RECURRED NINE MONTHS LATER. CURRENTLY, THE DEALER IS REPAIRING THE VEHICLE. SHE BELIEVES THAT SUCH A NEW VEHICLE SHOULD NOT HAVE THESE DEFECTS SO SOON. THE FAILURE MILEAGE WAS 5,500 AND CURRENT MILEAGE WAS 14,900.

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888.9%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10628970 · 26,000 mi

MY SPOUSE WAS DRIVING ON I-20 E BETWEEN MILE MARKER 51 AND 52 IN SC ON 25 JULY 2014 AROUND 0645 HOURS AND GOT INTO A WRECK. PRIOR TO THE WRECK SHE FELT THE STEERING WHEEL JERK AND THEN SHE WENT FROM THE RIGHT LANE INTO THE GUARD WIRES ON THE LEFT LANE THEN IMMEDIATELY WAS JOLTED TO THE RIGHT MEDIAN. THE FORCE OF THE IMPACT RIPPED MOST OF THE FRONT OF THE VEHICLE APART. SHE WAS WEARING HER SEATBELT AND RECEIVED SEATBELT BURNS AND NO AIRBAG DEPLOYMENT. PRIOR TO THIS INCIDENT, ON 25 DECEMBER 2013, AROUND 0700 HOURS, MY SPOUSE WAS REAR ENDED AND T…

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287.4%
ODI 10458099 · 2,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.

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4412.5%
ODI 10512866 · 24,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

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4611.1%
ODI 10584939 · 2,300 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

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6812.3%
ODI 10779389 · 3,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED AWAY BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 3,000. UPDATED 02/26/16*LJ; VEHICLE WAS TOTALED OUT NON-REPAIRABLE PER INSURANCE STATE FARM UPDATED 4/16/08*JB *TR

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266.7%
ODI 10992614 · 20,000 mi

CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE AIRBAGS. THIS IS A 8 SEAT FAMILY VEHICLE AND CAN BE ASSUMED THAT CHILDREN WOULD BE IN THE BACK SEAT, THEREFORE SPILLS AND/OR TRASH ARE LIKELY TO ROLE UNDER THE DRIVER AND FRONT PASSENGER SEATS, YET THE WIRES IN QUESTION OR THIN, FRAGILE, AND UNPROTEC…

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2814.2%
ODI 11054908 · 8,500 mi

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED DAMAGE. THE AIR BAGS DID NOT DEPLOY. APPROXIMATELY TEN MINUTES AFTER THE CRASH, FLAMES WERE PRESENT UNDER THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER (DODGE CHRYSLER OF TITUSVILLE IN TITUSVILLE, FL) AND THE MANUFACT…

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125.1%
ODI 11172154 · 2,138 mi

TL* THE CONTACT OWNED A 2018 DODGE JOURNEY. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A CABLE MEDIAN. THE FRONT DRIVER'S SIDE WHEEL AND THE AXLE FRACTURED AND DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED JOHN L. SULLIVAN DODGE CHRYSLER JEEP RAM AT [phone removed] (LOCATED AT 950 HARTER PKWY, YUBA CITY, CA 95993) A…

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88.0%
ODI 11383972 · 10,000 mi

I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. …

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23.1%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

845.9%
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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11111.2%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10758618 · 60,000 mi

MY HUSBAND WAS DRIVING THE CAR WHEN ALL OF A SUDDEN THE RADIO, ALL THE LIGHTS INSIDE, THE DASHBOARD, AND EVERYTHING JUST STOPPED BUT THE CAR WAS STILL RUNNING. HE HAD TO PULL OVER, TURN OFF THE ENGINE AND THEN RESTART IT FOR THINGS TO TURN BACK ON. A FEW DAYS LATER I WAS DRIVING AND ALL THE LIGHTS INSIDE THE CAR TURNED ON SIMULTANEOUSLY FOR NO REASON. THIS HAPPENED A FEW TIMES DURING THE SHORT DRIVE. HASN'T HAPPENED SINCE BUT MECHANIC ASKED ME TO CALL DODGE TO CHECK ON RECALL. NO RECALL WHEN I CALLED DODGE BUT OTHERS HAVE NOTICED SIMILAR I…

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4812.8%
ODI 10722937 · 29,400 mi

MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.

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318.8%
ODI 10582977 · 13,200 mi

JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE HAPPENED. I HAVE ONLY HAD THIS CAR SINCE OCTOBER 2013. *TT

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6515.6%
ODI 10743589 · 27,000 mi

2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD I NEED 2 NEW FRONT TIRES KHUMO TIRES AT THAT TIME I HAD ONLY 27000 MILES HE SHOWED HOW THE THREADS ARE SHOWING THROUGH THE RUBBER , I HAVE NOT ABUSED DRIVING OF MY JOURNEY SERVICE PERSON SAID TO ME THAT LOOKING AT THE TIRES HE COULD TELL THAT I DO N…

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8014.5%
ODI 10745387 · 10,520 mi

WAS DRIVING OUTT OF STATE IN A 5 MONTH OLD VEHICLE. WE THEN STOPPED AT A FOOD PLACE FOR ABOUT 25 MINUTES. WHEN I TRIED TO START THE CAR, BRAKE PEDAL WAS HARD AND WOULD NOT GIVE WAY, DASH LIGHTS LIT UP RUN LIGHT AS WELL BUT VEHICLE DID NOT START. ON SEVERAL OCCASSIONS THE SAME THING HAPPENED WITH NO RESULTS. AFTER 5 ATTEMPTS, THE VEHICLE FINALLY STARTED AND THE CHECK ENGINE LIGHT LIT UP. LIGHT STAYED ON FOR 4 DAYS AND THEN WENT OFF. CONTACTED DEALERSHIP, AFTER INSPECTION DETERMINED CRANKSHAFT SENSOR MESSAGE WAS RECORDED. PART WAS ORDERED AND REP…

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6516.8%
ODI 10839324 · 2,000 mi

WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND BECAUSE WE WERE ON A SLIGHT INCLINE, A GOLF CLUB FELL OUT OF THE GOLF BAG AND LANDED IN THE MIDDLE OF THE ONTERSECTION. WE REALIZED THE HATCH WAS OPENED AFTER WE PASSED THROUGH THE INTERSECTION ( SAQUARO AND SHEA IN FOUNTAIN HILLS , ARIZONA. …

Look up ODI 10839324 at NHTSA ↗

2512.7%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

Look up ODI 11048322 at NHTSA ↗

4519.2%
ODI 11113355

PURCHASED THIS VEHICLE 7/13/2018 AND IT IS NOT EQUIPPED WITH A BACKUP CAMERA. DODGE IS ALSO ADVERTISING THAT THIS IS STANDARD EQUIPMENT ON THE VEHICLE. THEY ALSO DID NOT DISCLOSE THAT THE VEHICLE WAS NOT EQUIPPED. AS FAR AS I KNOW ALL VEHICLES ARE TO BE EQUIPPED BY MAY 1, 2018. THIS WAS PURCHASED FROM PEACOCK IN BRUNSWICK, GA

Look up ODI 11113355 at NHTSA ↗

2929.0%
ODI 11318697

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

Look up ODI 11318697 at NHTSA ↗

1929.2%
ODI 11528227

About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.

Look up ODI 11528227 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

876.1%
ODI 10261872

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

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434.4%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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169.5%
ODI 10435037 · 4,400 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY AWD. THE CONTACT STATED THAT SHIFTING IN DIFFERENT GEARS, SHE NOTICED A LOUD CLUNKING NOISE AND THE VEHICLE WOULD JOLT IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE NEW MODEL DODGE JOURNEYS ALL DROVE THE SAME WAY. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE M…

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359.3%
ODI 10458498 · 1,350 mi

I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT O…

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298.2%
ODI 10564671 · 1,500 mi

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

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358.4%
ODI 10573813 · 1,500 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

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7613.7%
ODI 10713903 · 1,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

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8522.0%
ODI 10904358 · 6,000 mi

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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3115.7%
ODI 11030780 · 7,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT PROVIDED.

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187.7%
ODI 11156919 · 30 mi

WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FLAT SURFACE IF U DONT KEEP FULL PRESSURE ON BRAKE CAR WILL ROLL BACK

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66.0%
ODI 11362716 · 25,739 mi

THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.

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34.6%
ODI 11628123

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards on and could not exit the vehicle due to heavy traffic and unsafe conditions. No warning lights for a leak or empty reservoir where coolant goes. At blow up the antifreeze flushed to the engine and all oil flushed to the radiator cause an immediate e…

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Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

715.0%
ODI 10231205 · 860 mi

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

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676.8%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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2313.6%
ODI 10440124 · 5,400 mi

THE CAR HAS BEEN SHAKING FOR A FEW MONTHS NOW, WORSE WHEN BRAKING. TWICE NOW, WE HAVE HAD TO STOP ABRUPTLY AND THE FRONT BRAKES DID NOT WORK CORRECTLY. ONCE IT DID CAUSE A MINOR ACCIDENT. THERE IS A LOUD GRINDING SOUND FROM THE FRONT WHEEL AREA AND POOR STOPPING AND THE STEERING WHEEL SHAKES. IT HAS BEEN TO THE DEALER FOUR TIMES NOW FOR THE SAME COMPLAINTS. THEY REPLACED THE REAR ROTORS FOR SOME REASON. NOW THEY ARE REPLACING THE FRONT ROTORS. THE DEALER CLAIMED THERE HAVE BEEN NO REPORTS OF BRAKING/STEERING PROBLEMS FOR THIS YEAR/MODEL SO THEY…

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236.1%
ODI 10490833 · 1,000 mi

I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NOTIFIED JOHN JOHNSON OF THE INCIDENT AND I PLEADED FOR THEM TO SEND ME A TOW TRUCK BECAUSE OF MY 100,000 MI WARRANTY. FURTHER, I CONTACTED THE MANUFACTURERS CHRYSLER GROUP AND EXPLAINED THE SITUATION. EVENTUALLY, BECAUSE OF THE ACCIDENT CAUSE AND EFFECT THEY TOOK THE VEHICLE AND SEND FOR A …

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205.7%
ODI 10664770 · 25,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A VIOLENT VIBRATION COMING FROM THE FRONT OF THE VEHICLE CAUSING THE VEHICLE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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276.5%
ODI 10640461 · 3,700 mi

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF TH…

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397.1%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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348.8%
ODI 10865100 · 4,000 mi

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

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157.6%
ODI 11113660 · 8,000 mi

WE WERE DRIVING DOWN A 55 MILE PER HOUR HIGHWAY AND GETTING READY TO MAKE A RIGHT HAND TURN ONTO A NARROW BRIDGE. WE SLOW DOWN BEFORE MAKING THE TURN AND AS WE PROCEEDED THE CAR SHUT DOWN LOSING CONTROL OF BRAKES AND POWER STEERING. WE WERE ABLE TO PULL WHEEL ENOUGH FROM GOING OFF THE BRIDGE. WE WERE ABLE TO START IT RIGHT BACKUP AFTER WE GOT CONTROL AND CAME TO A STOP, BUT IT WAS ONE OF THE MOST SCARY EXPERIENCES EVER WITH A VEHICLE. IMMEDIATELY MADE APPT TO HAVE IT LOOKED AT BY DEALERSHIP AND THEY COULD NOT FIND ANYTHING TO HELP US. THEY …

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114.7%
ODI 11141773

IT'S MAKING A WINNING NOISE.

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22.0%
ODI 11505291

Same issue is occurring in my vehicle as a recall that has occurred with years up to 2016. Upon startup in cold weather the power steering fluid leaks from the vehicle.

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34.6%
ODI 11396817 · 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AND THE FRONT WHEELS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER KUNES CHRYSLER LOCATED AT 1615 N STATE ST, BELVIDERE, IL 61008 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS …

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Seats
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

60.4%
ODI 10275877 · 700 mi

METAL RAILS FOR THE 2ND ROW SEATS ARE SHARP ON THE ENDS. MY CHILD HAS BUMPED HER FOOT ON THIS NUMEROUS TIMES AND HAS CUT OPEN HER TOE ON THIS RAIL. *TR

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222.2%
ODI 10383529

2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

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21.2%
ODI 10416706 · 4,898 mi

1. TWO AND HALF YEAR OLD TODDLER FELL INSIDE THE CAR IN THE 2ND ROW ISLE. 2. INSIDE SEAT RAILS ARE NOT COVERED AS THE OUTSIDE ONES THAT ARE CLOSER TO THE PASSENGER DOORS. THE POTENTIAL OF HAPPENING AGAIN IS VERY HIGH. IT'S CONSEQUENCES SUFFERED FOR THIS NEGLIGENCE IS THE TODDLER NEEDED TO BE TAKEN TO THE EMERGENCY ROOM, TO BE X-RAYED AND STITCHED UP FOR A LACERATION ON THE KNEE. TEST ARE STILL PENDING IF LACERATION HAD ANY HARM ON MUSCLES OR TENDONS OF THE KNEE OR LEG. 3. I VISITED A DODGE DEALER PARTS AND SERVICE DEPARTMENT TODAY TUESDAY AUGU…

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92.4%
ODI 10531974 · 13,956 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT HEATING SYSTEM FAILED AND COULD NOT BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 13,956.

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5415.3%
ODI 10925749 · 51,412 mi

ON SEPTEMBER 28 2016 2:30 PM RIDING NORTH ON HWY 59 FROM KINGWOOD WE HAD JUST PASSED THRU SHEPPARD TX. WE HAD BEEN ON CRUISE AT 70 MPH SINCE CLEVELAND TX WHEN WE HEARD A LOUD EXPLOSION MY HEAD REST HAD EXPLODED AND PUSHED MY HEAD FORWARD FAST. MY HUSBAND WAS DRIVING AND HE THOUGHT I HAD BEEN SHOT BY A STRAY BULLET THE WAY MY HEAD BOLTED FORWARD.

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389.1%
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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8715.7%
ODI 10824379 · 36,000 mi

DRIVERS SEAT, PASSENGER SEAT PLASTIC AROUND SEAT BELT ON SIDE OF SEAT BREAKS AND SEAT BELT GETS STUCK IN BETWEEN CRACKED AREA. MIDDLE ROW SEATS SIDE PLASTIC PIECE BREAKS ALSO, POPPING OFF EXPOSING METAL SHARP PIECE WHICH CAN CUT YOUR LEG OR HAND OF CLOSE TO THAT PIECE. VEHICLE IS 2015 AND HAS HAD RECALLS, CONTINUES BRAKE PROBLEMS AND JUST RECENTLY THROTTLE BODY AND CAM PROBLEMS.

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348.8%
ODI 11122760 · 28,000 mi

AFTER BEING REAR ENDED AT A STOPPED POSITION AND PUSHED INTO ANOTHER STOPPED VEHICLE IN FRONT, THUS CAUSING A DOUBLE COLLISION, THE DRIVER SEAT HEADREST COMPLETELY EJECTED FROM DRIVER SEAT. DRIVER SEAT ADJUSTMENT BAR CAUSED DEEP TISSUE DAMAGE TO LEGS. THIRD ROW SEAT SPLIT AND SEPARATED SEAT SURFACE FROM BACK SUPPORT. INCIDENT TOOK PLACE AT A REDLIGHT FOR A LEFT-TURN LANE FROM THE HIGHWAY TO AN INTERSECTING ROAD. VEHICLE WAS STRUCK BY A MINIVAN STILL MAINTAINING FULL HIGHWAY SPEED OF AT LEAST 55 MPH. IMAGES ARE AVAILABLE UPON REQUEST.

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157.6%
ODI 11256843 · 6,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 62-74 MPH, THE VEHICLE SHOOK AND A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. ALSO, WHILE DRIVING, THE VEHICLE'S REAR END TENDED TO SWAY TOWARDS THE RIGHT. THE CONTACT STATED THAT THE VEHICLE'S DRIVER'S SEAT FAILED TO LOCK IN THE DESIRED POSITION. THE CONTACT TOOK THE VEHICLE TO DIRECT CHRYSLER DODGE (LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382, [phone removed]) WHERE A FRONT AND REAR WHEEL ALIGNMENT WAS PERFORMED. THE DEALER ALSO REPLACED THE DRIVER'S SEAT AND…

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135.6%
ODI 11162433 · 10,536 mi

I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT…

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44.0%
ODI 11450312

Seat wont close in back seat second row wont close at all it broken itself

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System49,500–110,000 mi85,000 mi79
ODI 10469656 · 1,200 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SXT, EQUIPPED WITH A PARK SENSE MOPAR BACKING SYSTEM (PART NUMBER 82212465). THE CONTACT WAS IN REVERSE WHEN THE BACKING SYSTEM ALERTED THAT THERE WAS ANOTHER VEHICLE APPROACHING. THE CONTACT HEARD THE ALERT CHIME BUT STATED THAT THE ALARM NEEDED TO BE AMPLIFIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,600. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, NOT…

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ODI 10487972 · 34,000 mi

WHILE DRIVING THE CAR ON A BUSY ROAD IT SUDDENLY LOST POWER AND DIED WHILE DRIVING IT, HAD IT TOWED TO A DEALERSHIP AND IT WAS DISCOVERED THAT THE FUEL PUMP FUSE HAD BLOWN, THE CAR IS ONLY 1YR OLD. THE SECOND TIME WE WERE DRIVING DOWN A BUSY HIGH WAY AND THE SAME THING HAPPENED THIS TIME IT WAS DETERMINED THAT THE FUEL PUMP WAS BAD THE DEALER REPLACED IT, THERE HAVE BEEN A MULTITUDE OF PROBLEMS WITH THIS VEHICLE FROM THE AC NOT COMING ON TO THE RADIO/NAV SCREEN NOT COMING ON WHEN THE CAR IS STARTED. BRAKE PROBLEMS SEEMS TO BE THE NEXT THING TH…

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ODI 10513048 · 6,823 mi

THE CAR DISABLES WHILE DRIVING AND DOES NOT START PROPERLY. THE CAR HAS BEEN AT THE DEALERSHIP 5 TIMES SINCE I PURCHASED IT AND EACH TIME THEY WERE UNABLE TO FIX THE CAR. I BELIEVE THE CAR IS A LEMON AND WANT TO SPARE SOMEONE THE NIGHTMARE THAT I HAVE BEEN EXPERIENCING. *TR

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Engine54,431–115,513 mi89,000 mi63
ODI 10465778 · 14,096 mi

CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

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ODI 10515178 · 3,000 mi

MY FAMILY WAS IN THE VEHICLE (MY SON WAS 4 WEEKS OLD AT THE TIME, MY DAUGHTER 2) ON THE NEW YORK STATE THRUWAY AND THE VEHICLE STALLED OUT AT 65 MPH. MY HUSBAND WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. ABOUT 15 MILES LATER, IT HAPPENED AGAIN. WE EXITED THE HIGHWAY AND THE WARNING INDICATOR LIGHT ILLUMINATED. SHORTLY AFTER THAT, THE LOW FUEL LIGHT ILLUMINATED. IT'S HAPPEND TWO OTHER TIMES SINCE THAT FIRST INCIDENT. THE DEALERSHIP HAS TOLD ME THAT THEY CAN'T RECREATE THE INCIDENT AND THE CODES AREN'T ACTIVE SO THEY CA…

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ODI 10555908 · 12,987 mi

WHILE APPROACHING A STOP LIGHT VEHICLE STUTTERS LIKE THE TRANSMISSION IS SLIPPING. WHILE WAITING AT LIGHT THE VEHICLE ENGINE DIED. THIS CONTINUED FOR SEVERAL TIMES INTERMITTENTLY. NO WARNING LIGHTS NO WARNING. EXCEPT TRANSMISSION STUTTER. CALLED DEALER ABOUT ISSUE, THEY TOLD US IF THEY CAN'T REPRODUCE ISSUE NOTHING THEY CAN DO TO FIX. SO I CALLED CHRYSLER CUSTOMER SERVICE. THEY ASKED US WHAT WE WANTED THEM TO DO? I TOLD THEM I WANTED THIS CAR FIXED. SO THEY RECOMMEND OF COURSE BRING IT TO DEALER. AND WE DECIDE TO BRING BACK TO DEALER. IN THE T…

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Service Brakes25,650–104,500 mi63,000 mi55
ODI 10464809 · 5,490 mi

BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT I…

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ODI 10469173 · 55 mi

I BOUGHT MY NEW DODGE JOURNEY ON THE 16TH OF JULY 2012. I LIVE APPROXIMATELY 40 MILES FROM THE DEALERSHIP WERE I BOUGHT MY JOURNEY. MOST OF MY DRIVING IS HIGHWAY SO I DIDN'T NOTICE THE ISSUE RIGHT AWAY. THE FIRST TIME I CAME TO A STOP WITH MY NEW VEHICLE THE BRAKES SHUDDERED LIKE THEY WERE GRABBING THEN LETTING GO AND GRABBING AGAIN, REALLY FAST. I RETURNED TO THE DEALERSHIP 4 DIFFERENT TIMES FOR THIS AND A TRANSMISSION SHUDDER WHICH THEY SAY CHRYSLER HAS NO FIX. IS THIS SOMETHING YOU HAVE SEEN FROM JOURNEYS BEFORE? THANKS FOR YOUR TIME. *TR

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ODI 10493340 · 2,000 mi

WHEN APPLYING THE BRAKES AND COMING TO A STOP THERE WAS AN AWFUL GRINDING NOISE AND IT FELT AS IF THE VEHICLE MIGHT BE JERKING OR NOT STOPPING CORRECTLY. I BROUGHT IT TO THE DEALERSHIP FIRST THING ON MONDAY AND AFTER THEIR INSPECTION WAS TOLD THAT THE REAR BRAKE PADS ARE DEFECTIVE. THERE WAS SOME SURFACE RUST ON THE PADS AND ROTORS, BUT I WAS TOLD THAT IS NORMAL AND THAT THESE PARTS ACCUMULATE RUST OVERNIGHT BUT IT NORMALLY GRINDS OFF WHEN DRIVING THE NEXT DAY. THE DEALERSHIP DID NOT HAVE THE REAR BRAKE PADS OR ROTORS IN STOCK, SO THEY ARE ON…

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Unknown Or Other53,000–113,000 mi93,000 mi33
ODI 10722937 · 29,400 mi

MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.

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ODI 10743414 · 23,900 mi

I DROVE MY VEHICLE FOR ABOUT 30 MILES, UPON ARRIVING HOME AND REMOVING MY CHILDREN FROM THE CAR I SMELT SOMETHING BURNING. I COULDN'T LOCATE WHERE THE SMELL WAS COMING FROM AND JUST DECIDED TO KEEP AN EYE ON IT. ON THE 21ST OF JULY AGAIN AFTER DRIVING A DECENT AMOUNT, MAYBE 25 MILES, AND REMOVING MY CHILDREN FROM THE CAR I SMELT BURNING. WHEN GOING TO THE PASSANGER SIDE OF MY VEHICLE THE SMELL WAS STRONGER, AT THAT TIME I NOTICED SMOKE COMING FROM MY REAR PASSANGER TIRE AREA. I HAVE TAKEN MY VEHICLE TO TWO SEPERATE MECHANICS, INCLUDING THE DEAL…

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ODI 10748953 · 83,000 mi

BLUETOOTH / UCONNECT / VOICE RECOGNITION STOPPED WORKING

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Electronic Stability Control (Esc)85,841–123,496 mi99,892 mi36
ODI 10875503 · 90,000 mi

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

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ODI 10888993 · 40,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISC…

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ODI 10924448 · 54,500 mi

I WAS DRIVING ONTO THE ENTRANCE TO THE EXPRESSWAY AND MY CAR WOULD NOT PICK UP SPEED. IT STARTED HESITATING AND WOULD NOT PICK UP SPEED, THE ESC LIGHT CAME ON AND STARTED BLINKING AS WELL AS THE ETC LIGHT CAME ON. I IMMEDIATELY GOT OFF THE EXPRESSWAY AT THE NEXT EXIT WHEN I CAME TO A STOP , THE CAR STALLED AND CUT OFF I COULD HAVE BEEN REAR ENDED I PUT MY FLASHERS ON AND STARTED THE CAR IT STARTED BUT IT WAS STILL HESITATING I PULLED OVER IN A CAR PARKING LOT AND TURNED IT OFF I TURNED IT BACK ON AGAIN AND DROVE HOME SLOWLY AND MADE AN APPOINTM…

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Power Train12,247–93,415 mi62,500 mi26
ODI 10458498 · 1,350 mi

I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT O…

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ODI 10462997 · 200 mi

BRAND NEW VEHICLE AND THE TRANSMISSION SHUTTERS WHEN SHIFTING GEARS. I TOOK IT TO ONE DEALERSHIP AND THEY SAID THEY "RESET" THE COMPUTER CHIP AND THAT SHOULD FIX THE PROBLEM.... IT DIDN'T!! I TOOK IT TO ANOTHER DEALERSHIP AND I WAS TOLD THAT THIS IS "NORMAL". WHAT!!!!!!!!! HOW CAN THAT BE NORMAL FOR ANY VEHICLE. THE SERVICE DIRECTOR TOLD ME THAT MOST PEOPLE DON'T FEEL IT UNTIL 3000-3500 MILES. ARE YOU KIDDING ME!!!!!!!! NOW I'M WAITING TO HEAR FROM CHRYSLER TO SEE WHAT CAN BE DONE! *TR

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ODI 10468447 · 50 mi

WE PURCHASED A BRAND NEW 2012 DODGE JOURNEY IN MARCH 2012. THE CAR HAD 14 MILES ON IT, OUR FIRST NEW CAR. SHORTLY AFTER DRIVING THE CAR AROUND FOR ABOUT A MONTH, WE STARTED HAVING PROBLEMS WITH THE TRANSMISSION. WE NOTICED THAT WHEN COMING TO A STOP THE TRANSMISSION STARTING STUTTERING AND IT WOULD SHAKE THE WHOLE CAR. WE THOUGHT IT WAS JUST THAT ONCE, BUT THEN IT STARTED HAPPENING ALMOST EVERY TIME WE WOULD COME TO A STOP, WHETHER WE WERE SLOWING DOWN COMING OFF OF A HIGHWAY OR SITTING THROUGH STOP AND GO TRAFFIC. WE TOOK IT TO THE DEALER…

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Air Bags45,450–103,721 mi70,611 mi23
ODI 10458099 · 2,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.

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ODI 10512665 · 7,009 mi

I WAS TRAVELING IN THE SLOW LANE OF ROUTE 2, WHEN ANOTHER CAR CRASHED INTO THE SIDE OF ME. CAR HIT DIRECTLY IN DRIVERS DOOR. THE SIDE OF THE CAR WAS DAMAGED BADLY, TO THE POINT WHERE THE DOORS WERE NOT ABLE TO BE OPENED. I HAD TO BE REMOVED OUT OF THE PASSENGER SIDE OF VEHICLE. I WAS TRANSPORTED TO THE HOSPITAL WITH BRUISES AND PAIN TO THE LEFT SIDE OF MY BODY. I BOUGHT THIS VEHICLE BECAUSE OF THE SAFETY SYSTEMS. NONE OF THE AIR BAGS DEPLOYED IN THE CAR. THE SIDE IMPACT BAGS DID NOT DEPLOY. I HIT MY HEAD HARD ON THE DRIVER DOOR. WHY WOU…

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ODI 10522917 · 19,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE OVERTURNED THREE TIMES BEFORE CRASHING INTO A CACTUS. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LACERATIONS TO THE ELBOW, RIGHT SHOULDER INJURIES, AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT BUT THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE VIN WAS NOT AVA…

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Steering32,000–119,450 mi87,756 mi21
ODI 10490833 · 1,000 mi

I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NOTIFIED JOHN JOHNSON OF THE INCIDENT AND I PLEADED FOR THEM TO SEND ME A TOW TRUCK BECAUSE OF MY 100,000 MI WARRANTY. FURTHER, I CONTACTED THE MANUFACTURERS CHRYSLER GROUP AND EXPLAINED THE SITUATION. EVENTUALLY, BECAUSE OF THE ACCIDENT CAUSE AND EFFECT THEY TOOK THE VEHICLE AND SEND FOR A …

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ODI 10499263 · 3,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 25 MPH, THE VEHICLE SPUN OUT OF CONTROL WITHOUT ANY WARNING. THE VEHICLE STOPPED AFTER IT CRASHED INTO THE GUARD RAIL. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO A DEALER. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED HER THAT AN INVESTIGATOR WOULD COME OUT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED PENDING THE INVESTIGATION. THE FAILURE AND CUR…

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ODI 10505361 · 2,000 mi

WHILE I EXITED OFF A HIGHWAY RAMP TO PROCEED ON ANOTHER HIGHWAY, I PUT MY INDICATOR ON TO BREAK INTO HIGHWAY TRAFFIC, MY VEHICLE THEN LOST CONTROL BY ITSELF AND SLAMMED REPEATEDLY ONTO THE GUARD RAILS. THE VEHICLE DID NOT COME TO AN IMMEDIATE STOP SO I STRUGGLED TO GAIN CONTROL AND THE VEHICLE STOPPED APPROXIMATELY .45 MI FROM THE ACCIDENT. IT IS A NEW CAR WITH A 100,000 MILES WARRANTY SO I CALLED THE MANUFACTURER AND MADE A COMPLAINT. THEY HAD AN INVESTIGATOR COME OUT AND INVESTIGATE THE CRASH AND CAR AND I DON'T KNOW WHAT THE END RESULT IS BE…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-102None
ODI 11617767 · 11,000 mi

The contact owns a 2012 Dodge Journey. The contact stated that after it rained, the ABS warning light illuminated, and the speedometer gauge dropped to "0 MPH”. The contact stated that the warning lights illuminated after it rained; additionally, the Electronic Throttle Control (ETC) warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that water was entering the ABS module and the ABS module needed to be replaced. The mechanic notified the contact of NHTSA Campaign Nu…

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ODI 11619190 · 124,000 mi

The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was no…

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2024-111None
ODI 11624957 · 99,784 mi

The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.…

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2024-120None

No examples available for this selection.

2025-012None
ODI 11634681 · 99,000 mi

The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99…

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ODI 11639519

Moisture in ABS module causing warning lights. My vehicle vin was not included in the 2012 dodge journey recall but I am having the same issue

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2025-020None

No examples available for this selection.

2025-031None
ODI 11648187

Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problem…

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2025-041None
ODI 11656797 · 120,000 mi

The contact owns a 2012 Dodge Journey. The contact stated while driving 50-60 MPH, the brakes locked up and the vehicle became uncontrollable. There was an unknown orange warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

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2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-072None
ODI 11672860

My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on th…

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ODI 11676986 · 150,000 mi

The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the …

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2025-081None
ODI 11680274

Headrest popped open and can't be closed. Unable to remove headrest to try and fix it

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2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-011None
ODI 11712588

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy an…

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2026-024None
ODI 11716777

The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those ve…

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ODI 11717999

Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know

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ODI 11718001

No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak

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2026-031None
ODI 11725149

I need antilock breaking module part number 68194693AF. The manufacturer has put it on a back order with around 1000 orders waiting. Please check why they are not issuing a recall when so many people are waiting for the same issue.

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-071None
ODI 11747621 · 175,589 mi

The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to accelerate above 20 MPH while driving. The vehicle was taken to the local dealer and was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,58…

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2026-081None
ODI 11755599

The car says something like Vin number bot recognized. The windshield wipers start going crazy all the exterior and interior lights start going crazy the steering will locks the brakes lock and the car shuts off no accident

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2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 222 reports

2019: 22 complaints · 2020: 10 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201941622
20200810
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201910000
20206401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineService BrakesUnknown Or OtherElectronic Stability Control (Esc)Power TrainAir BagsSteering
Electrical System—
28
ODI 10568908 · 40,650 mi

THIS VEHICLE HAS AN ON-GOING PROBLEM WITH "ENGINE BATTERY DRAIN" WHICH HAS CAUSE NUMEROUS RETURNS TO THE DEALERSHIP 5-6 TIMES SINCE JULY 2013 FOR THE SAME PROBLEM (WILL NOT START-UP WITHOUT BEING BOOSTED OFF WITH JUMPER CABLES).HERE'S DESCRIPTION OF THE EVENT: JULY 10,2013 HAD TO BOOSTED OFF TO START WHILE OUT-OF TOWN, RETURN TO GA & ON JULY 18, TOOK VEHICLE TO DEALERSHIP & DISCOVERED THAT BATTERY NEEDED TO BE REPLACED; ON AUGUST 5, WHILE OUT-OF-TOWN HAD TO BE BOOSTED OFF TO START, GOT BACK TO GA. ON AUG. 7, TOOK VEHICLE BACK TO DEALERSHIP, THE…

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ODI 10568912 · 40,650 mi

THIS VEHICLE HAS AN ON-GOING PROBLEM WITH "ENGINE BATTERY DRAIN" WHICH HAS CAUSE NUMEROUS RETURNS TO THE DEALERSHIP 5-6 TIMES SINCE JULY 2013 FOR THE SAME PROBLEM (WILL NOT START-UP WITHOUT BEING BOOSTED OFF WITH JUMPER CABLES).HERE'S DESCRIPTION OF THE EVENT: JULY 10,2013 HAD TO BOOSTED OFF TO START WHILE OUT-OF TOWN, RETURN TO GA & ON JULY 18, TOOK VEHICLE TO DEALERSHIP & DISCOVERED THAT BATTERY NEEDED TO BE REPLACED; ON AUGUST 5, WHILE OUT-OF-TOWN HAD TO BE BOOSTED OFF TO START, GOT BACK TO GA. ON AUG. 7, TOOK VEHICLE BACK TO DEALERSHIP, THE…

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ODI 10659095 · 60,000 mi

THE 2012 JOURNEY WAS BEING USED TO JUMPSTART A 1997 F 350 FORD TRUCK. THE F 350 WAS NOT RUNNING WHILE THE JOURNEY WAS. JUMPER CABLES WERE ATTACHED CORRECTLY. THE WOMEN JUMPING THE CAR WENT INTO THE HOUSE FOR A MOMENT WHEN SHE HEARD AN EXPLOSION AND THE ROAR OF THE FIRE. THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES. THE WINDSHIELD WAS BLOW OUT AND FLAMES REACHED 12 FEET INTO THE AIR. AFTER THE FIRE TRUCK PUT OUT THE BLAZE, THE HOOD HAD VAPORIZED . THE CAR WAS REPORTED AS A TOTAL LOSS BY THE INSURANCE COMPANY. THE HEAT FROM THE FIRE WAS SO…

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10
ODI 11074215

THE HEATER WORKS GREAT ON THE DRIVERSIDE AND BLOWS COLD ON THE PASSENGER SIDE NO MATTER WHAT YOU DO.AUTOSTART DOESN'T WORK WHEN IT'S COLD OUT, THOUGHT THAT WAS THE POINT OF IT BUT GUESS NOT.MAKES A REALLY LOUD WINDING NOISE WHEN I STARTING IT,ALSO GOES INTO GEARS HARD MOST OF THE TIME. GOT THE HARD TO FIND 225/55/19 TIRES ON IT AND MY BRAKES MAKE A LOT OF NOISES. MY FRONT END MAKES A BUNCH OF POPPING AND GRINDING WHEN TURNING LEFT OR RIGHT GOING FORWARD OR BACKWARDS, HEATSHEILD IS FALLING OFF AROUND THE DRIVESHAFT. SERVICE ALL WHEEL DRIVE LIGHT…

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ODI 11219988 · 113,000 mi

YESTERDAY, WHILE WAITING AT A STOP SIGN MY 2012 JOURNEY SHUT OFF. I HAD NO IDEA IT HAD EVEN SHUT OFF! I PRESSED THE GAS TO GO AND THE CAR WOULDN'T MOVE. I WAS A LITTLE BAFFLED BECAUSE THE RADIO WAS STILL PLAYING. I PUT THE CAR IN PARK AND PRESSED THE IGNITION AND THE CAR STARTED AGAIN. THIS IS LATEST AND MOST UNSAFE ISSUE THAT I HAVE EXPERIENCED WITH THIS CAR. THE RADIO RANDOMLY CHANGES STATIONS AND IT DOESN'T SHUT OFF WHEN THE CAR IS SHUT OFF. I HAVE TO TURN THE RADIO OFF BEFORE I TURN THE CAR OFF BECAUSE IT WILL CONTINUE TO PLAY. THIS STARTED…

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ODI 11242303

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. ON ONE OCCASION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THEN RESET; HOWEVER, THE TWO INITIAL WARNING INDICATORS REMAINED LIT. THE CONTACT TOOK THE VEHICLE TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, [phone removed]) WHERE IT WAS REPAIRED PER TWO UNKNOWN RECALLS; HOWEVER, THE ABS DEFECT WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NO…

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16
ODI 10748953 · 83,000 mi

BLUETOOTH / UCONNECT / VOICE RECOGNITION STOPPED WORKING

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ODI 10779226

THE INSTRUMENT PANEL WHICH CONTROLS YOUR ABILITY TO TURN ON RADIO, TAPE PLAYER, AND HEATING/AIR CONDITIONING HAS GONE OUT. I PURCHASED THIS CAR IN NOVEMBER 2013, AND IT'S UNFORTUNATE FOR ME THAT I DID. ANOTHER FAILURE OF THIS AUTOMOBILE IS WHEN IT RAINS HEAVILY, MY BACK DOORS FILL WITH RAIN WATER. YOU CAN HEAR IT INSIDE OF THE DOORS. IT MAKES ME BELIEVE THAT THE CAR WAS IN SOME TYPE OF FLOODING CONDITION. MY BACK WHEEL ON THE DRIVE'S SIDE ALSO HAS A BROWNISH-RED TINGE THAT APPEARS TO BE RUST. I AM DISAPPOINTED. DID I SEE THE CORRECT REPO…

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ODI 10787177 · 34,400 mi

SINCE I PURCHASE MY CAR, THE RADIO HAS GONE OUT OF CONTO ANDCONSTINLEY KEEP CHANGING THE CHANNELS AND WON'T STOP. WHILE DRIVING MY RADIO AND HVAC TURNED OFF AND INTERIOR LIGHT CAME ON. NOW MY GEARS HESITATING TO SHIFT (STICKING) WHEN TURNING MAKING A LOUD THUMP. THIS ALL HAPPENS WHILE DRIVING ON A HIGHWAY, STREET. IF I HIT A BUMP, MY RADIO WOULD CHANGE CHANNELS

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10
ODI 10928500 · 90,000 mi

FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR

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ODI 11016228 · 127,984 mi

WHILE DRIVING THE CAR SUDDENLY LOSSES POWER AND THE STABILITY LIGHTS AND ABS LIGHTS ALL FLASH. THIS OCCURS WHILE DRIVING ON THE CITY STREET AND HIGHWAY AND TURNING. THE SHOP SAYS THEY DO NOT KNOW WHAT IS CAUSING IT. THERE ARE LOTS OF CUSTOMERS ON THE INTERNET WITH THE SAME TYPE OF PROBLEMS. THIS DOES NOT OCCUR WHILE SITTING STILL ONLY IN MOTION. THIS HAS HAPPENED NUMEROUS TIMES AND WHEN WE CHECK FOR CODES ALL IT SAYS IF ENGINE MISFIRE EVEN THOUGH THERE ARE STABILITY LIGHT AND ABS LIGHT ON.

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ODI 11045554 · 100,000 mi

THE POWER IN MY VEHICLE WENT OUT AND MY BREAKS LOCKED UP, THE CAR JUST DIES. NO HAZARDS OR ANYTHING. MY CAR STOPPED WHILE DRIVING DOWN A HEAVY TRAFFIC STREET. TWO CARS ALMOST HIT MY KIDS AND I. THE CAR DOES COME BACK ON A FEW SECONDS LATER OR SEVERAL MINUTES LATER. THE LONGEST TIME PERIOD WAS WHEN I GOT THE CAR TOWED TO A SHOP SATURDAY. ONCE, WE ARRIVED AT THE SHOP IT HAD COME BACK ON. THIS IS NOT THE FIRST TIME AND I FEAR EVEN AFTER WE GET IT FROM THE SHOP IT WILL NOT BE THE LAST.

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8
ODI 10689662 · 60 mi

THE PROBLEM STARTED RIGHT AFTER I GOT THE VEHICLE HOME, THE POWER WINDOW DID NOT WORK NOR THE POWER LOCK. WHEN STARTED THE HEAT AND AIR CONTROL WOULD RESET THEMSELVES. ALSO, THE CLOCK AND RADIO WOULD GO ON AND OFF ON ITS OWN. NOW THE PROBLEMS HAVE INCREASED, MY SLIP RESISTANCE IS NOT WORKING, I AM HEARING ALL SORTS OF NOISES UNDERNEATH THE VEHICLE, ESPECIALLY WHEN TURNING. ALSO, I AM USING MORE GAS MILEAGE THAN WHAT IS TOLD ABOUT THE VEHICLE, TO BE HONEST IF I HAD IT TO DO OVER AGAIN I WOULD HAVE NEVER TRADED MY TRUCK IN ON THIS VEHICLE. BUT, N…

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ODI 10865890 · 49,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE KEY WAS IN THE VEHICLE, THE SENSOR ILLUMINATED AND INDICATED THAT THE KEY HAD LEFT THE VEHICLE. THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT UP OR DOWN FROM FOURTH GEAR. EVEN WHEN TURNING THE VEHICLE OFF AND RESTARTING, THE VEHICLE REMAINED IN FOURTH GEAR. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

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ODI 10908898 · 74,000 mi

WE HAD ISSUES WITH THE DIFFERENTIAL, UPDATES NEEDED AND DODGE HAS NO CLUE. BUT NOW THIS...WE HAVE A 2012 DODGE JOURNEY THAT IS ACTING VERY STRANGE. IT STARTED WITH THE HEADLIGHTS BEING ON, EVEN WHEN THEY WERE OFF (WE DO NOT HAVE AUTOMATIC LIGHTS)...THEN AFTER THE CAR WAS OFF, THE HEADLIGHTS WOULD FLASH ON AND OFF EVERY 10-30 SECONDS, WE WOULD HAVE TO UNDO THE BATTERY TO KEEP IT FROM DIEING. WE REPLACED THE HEADLIGHTS SWITCH AND IT STILL DOES AND ADDED A SYMPTOM. WHEN MY HUSBAND WOULD MANUALLY LOCK THE DOORS, IT WOULD UNLOCK BY ITSELF. WE WERE T…

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4
ODI 10892964 · 47,900 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS MOVED FORWARD AND/OR BACKWARDS, THE AIR BAG LIGHT TURNED ON AND OFF AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE "B1C4E PASSENGER POSITIONER OPEN CIRCUIT "DID NOT SEND THE SIGNAL TO INFLATE OR TO ACTIVATE IN CASE OF A CRASH". THE PASSENGER SIDE WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,900.

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ODI 11013907 · 17,000 mi

TAMARA RECALL- MY VEHICLE ISN'T LISTED ON THE RECALL, HOWEVER, MY AIRBAG LIGHT COMES ON AND DINGS CONSTANTLY. IT IS WHEN NO ONE IS IN THE FRONT PASSENGER SEAT AND WHEN THERE IS A PASSENGER IN THE SEAT. IT SEEMS TO HAPPEN MORE OFTEN WHEN TURNING CORNERS OR WHEN BACKING UP. ALSO, MY ELECTRICAL SYSTEM IS MESSED UP AS WELL. SOMETIMES MY CHARGING OUTLETS WORK AND SOMETIMES THEY DON'T. THIS BEGAN TO OCCUR AFTER MY MOTOR WAS REPLACED AT 17,000 MILES BY THE DODGE DEALER BECAUSE IT HAD A MANUFACTURING DEFECT. THERE WERE HOLES IN THE METAL OF THE MOTOR A…

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ODI 11302585 · 105,441 mi

MY TRUCK FIRST STARTED WITH MY DRIVERS SIDE TAILLIGHT GOING OUT. IT DON'T WORK WHEN MY LIGHTS ARE OFF, BUT WHEN MY LIGHT OUT ON IT WORKS PREFECT FINE. WHEN I FIRST NOTICE THIS WAS WHEN I WENT TO GET IN MY CAR DURING THE DAY AND MY NEIGHBORS WHO WAS PARKED BEHIND ME TOLD ME MY TAILLIGHT WAS OUT AND WAS THE LED TAILLIGHT. I BELIEVE THERE IS AS ELECTRICAL ISSUES THERE. AND SECONDLY, MY AIRBAG LIGHT COME ON. THE VEHICLE WAS ON A CITY STREET AND ALL I DID WAS TURNING A CORNER AND IT CAME ON AND STILL ON. THIRDLY, WHEN IT RAINING OUTSIDE DRIVING AND …

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6
ODI 10794815 · 33,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE THROTTLE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. ON A SEPARATE OCCASION, WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CHECK ENGINE, THROTTLE, AND TRACTION …

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ODI 11085136 · 119,450 mi

I TOOK MY CAR FOR RECALL FEW DAYS AGO FOR STEERING AND COVER FOR THE ENGINE NOW MY CAR WONT START THE COMPUTER AND EVERYTHING IS NOT WORKING EVERYTHING IS LOCKED I HAVE NO ISSUES BOFOREE THE RECALL.ITS SITTING THERE NOT ABLE TO START WHEEL IS LOCKED AND BRAKES I EVERYTHING IS GOING OFF WIPERS AND OTHER STUFF GOING CRAZY ....... I DROVE ONE TIME AFTER THE RECALL I DONT KNOW WHATS GOING ON... I NEVER HAD ANY ISSUES WITH THE CAR UNTIL I TOOK THE CAR FOR RECALL.. ITS NOT THE SAME THE CAR WAS IN THE SHOP FOR RECALL APPT ON THURSDAY APRIL 12 2018…

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ODI 11156677 · 150,000 mi

MYSELF AND MY 3 YOUNG CHILDREN WERE DRIVING DOWN A PRETTY DARK HIGHWAY AT ABOUT 10 PM. 3 HOURS FROM HOME. IN A STORM AND VERY HEAVY RAIN. VEHICLE SUDDENLY LOST POWER. WHEN I GAVE IT GAS THE ENGINE JUST REVVED. LOST ALL POWER INCLUDING WINDSHIELD WIPERS AND POWER STEERING I QUICKLY DROPPED FROM 75 TO 40 WITH SEMIS BARRELING UP BEHIND ME AS I WAS TRYING TO GET TO A SHOULDER TO PULL OFF ON. CAR DIED AND WOULD NOT RESTART. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 5 HOURS WITH NO HEAT AND NO POWER TO THE CAR. EVEN CALLLED ROADSIDE AND THEY TRIED T…

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Engine
28
ODI 10568908 · 40,650 mi

THIS VEHICLE HAS AN ON-GOING PROBLEM WITH "ENGINE BATTERY DRAIN" WHICH HAS CAUSE NUMEROUS RETURNS TO THE DEALERSHIP 5-6 TIMES SINCE JULY 2013 FOR THE SAME PROBLEM (WILL NOT START-UP WITHOUT BEING BOOSTED OFF WITH JUMPER CABLES).HERE'S DESCRIPTION OF THE EVENT: JULY 10,2013 HAD TO BOOSTED OFF TO START WHILE OUT-OF TOWN, RETURN TO GA & ON JULY 18, TOOK VEHICLE TO DEALERSHIP & DISCOVERED THAT BATTERY NEEDED TO BE REPLACED; ON AUGUST 5, WHILE OUT-OF-TOWN HAD TO BE BOOSTED OFF TO START, GOT BACK TO GA. ON AUG. 7, TOOK VEHICLE BACK TO DEALERSHIP, THE…

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ODI 10568912 · 40,650 mi

THIS VEHICLE HAS AN ON-GOING PROBLEM WITH "ENGINE BATTERY DRAIN" WHICH HAS CAUSE NUMEROUS RETURNS TO THE DEALERSHIP 5-6 TIMES SINCE JULY 2013 FOR THE SAME PROBLEM (WILL NOT START-UP WITHOUT BEING BOOSTED OFF WITH JUMPER CABLES).HERE'S DESCRIPTION OF THE EVENT: JULY 10,2013 HAD TO BOOSTED OFF TO START WHILE OUT-OF TOWN, RETURN TO GA & ON JULY 18, TOOK VEHICLE TO DEALERSHIP & DISCOVERED THAT BATTERY NEEDED TO BE REPLACED; ON AUGUST 5, WHILE OUT-OF-TOWN HAD TO BE BOOSTED OFF TO START, GOT BACK TO GA. ON AUG. 7, TOOK VEHICLE BACK TO DEALERSHIP, THE…

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ODI 10659095 · 60,000 mi

THE 2012 JOURNEY WAS BEING USED TO JUMPSTART A 1997 F 350 FORD TRUCK. THE F 350 WAS NOT RUNNING WHILE THE JOURNEY WAS. JUMPER CABLES WERE ATTACHED CORRECTLY. THE WOMEN JUMPING THE CAR WENT INTO THE HOUSE FOR A MOMENT WHEN SHE HEARD AN EXPLOSION AND THE ROAR OF THE FIRE. THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES. THE WINDSHIELD WAS BLOW OUT AND FLAMES REACHED 12 FEET INTO THE AIR. AFTER THE FIRE TRUCK PUT OUT THE BLAZE, THE HOOD HAD VAPORIZED . THE CAR WAS REPORTED AS A TOTAL LOSS BY THE INSURANCE COMPANY. THE HEAT FROM THE FIRE WAS SO…

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11
ODI 10816467

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT ABLE TO SUPPLY THE PARTS TO RECEIVE THE RECALL REPAIRS FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUT…

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ODI 11001507

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND THE TRACTION CONTROL WARNING LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (VILLE PLATTE DODGE, 1320 W MAIN ST, VILLE PLATTE, LA 70586, [phone removed]) WHERE IT WAS INDICATED THAT THEY SERVICED THE VEHICLE UNDER A MANUFACTURER RECALL REGARDING THE BRAKES AND WITHIN A WEEK THE CONTACT NOTICED AN ABNORMAL NOISE AND THE BRAKES HAD FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE VEHICLE AS TAKEN TO THE DEALER MORE THAN TWICE AND THEY HAD BEEN UNABLE…

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ODI 11035381 · 125,000 mi

THE CAR CUT OUT TRAVELING DOWN THE HIGHWAY WITH ENGINE LIGHT FAULT AND LOSE OF POWER, BRAKES AND STEERING. THIS IS A COMMON PROBLEM WITH THE CRANKSHAFT POSITION SENSOR (CODE P0335) AND NEEDS DODGE TO RECALL ON THIS AND FIX THIS LETHAL FAULT OF COMPLETE LOSE OF CONTROL AT SPEED. YESTERDAY WAS THE 3RD TIME THIS HAS HAPPENED AND I HAD MY FAMILY IN THE CAR THIS TIME...UPDATED 10/23/17 *BF UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS UPDATED 11/2/2017*JS

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11
ODI 10874182

I PURCHASED A USED 2012 DODGE JOURNEY IN SEPTEMBER 2015 FROM LAKESHORE CHRYSLER DODGE AND JEEP OF SLIDELL, LOUISIANA. WE HAVE HAD NOTHING BUT PROBLEMS SINCE DRIVING OFF THE LOT. FOUND OUT AFTER PURCHASE THAT THE CAR WAS NOT INSPECTED PRIOR TO DEALERSHIP RESELLING IT. BEFORE I EVEN GOT HOME THE CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP AND REPORTED ISSUES. THEY DID THE OIL CHANGE AND INSPECTED THE CAR AND SAID EVERYTHING WAS FINE IT WAS "NORMAL NOISES" HOWEVER AFTER COMPLAINING AND COMPLAINING THE WERE ABLE TO LOCATE AND FIX THE ISS…

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ODI 10897636 · 100,100 mi

CRANKSHAFT SENSOR AND 2 CAMSHAFT SENSORS HAD TO BE REPLACED. GOING UPHILL ON A BRIDGE THAT I TRAVEL 2X A DAY FOR 365/YEAR, IT DECIDED TO CUT OFF WHILE GOING UP THE BRIDGE, I WENT FROM 52 MPH TO 0 MPH AND COASTED TO THE FOOT OF THE BRIDGE, IT WOULD SPUTTER WHEN TRYING TO TURN ON AND THEN AFTER 20 - 30 MINS, IT TURNED ON AS IF NOTHING HAPPENED AND I DROVE HOME. THE NEXT DAY TRIED TO DRIVE OVER THE BRIDGE AND IT DID THE SAME THING GOING UP HILL. IT JUST STOPPED. MECHANIC SAYS I HAD 2 BAD CAMSHAFT SENSORS AND 1 BAD CRANKSHAFT SENSOR. THE CAR STILL…

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ODI 10966579 · 50,000 mi

I'M EXPERIENCING AN ODOR THAT IS COMING THROUGH MY VENTS, IT SMELLS LIKE ANTIFREEZE BUT THEN THE ODOR CHANGED AND IT SMELLED LIKE ANESTHESIA AND HAD AN EFFECT LIKE IT AS WELL. I WAS DRIVING ON MY WAY HOME FROM WORK AND HAD THE AIR-CONDITIONER RUNNING (SUMMER 2016) MY EYES STARTED TO GET BLURRY AND THE SMELL WAS TAKING OVER ME, I SAID TO MYSELF I THINK I'M ABOUT TO PASS OUT ( IT WAS A FEELING LIKE I WAS GOING UNDER TO PREPARE FOR SURGERY) I QUICKLY LET THE WINDOWS DOWN TO AIR OUT THE CAR. AND THEN I WAS FINE. I DID NOT RUN THE AIR THE REST OF…

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7
ODI 10816467

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT ABLE TO SUPPLY THE PARTS TO RECEIVE THE RECALL REPAIRS FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUT…

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ODI 10875503 · 90,000 mi

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

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ODI 10928500 · 90,000 mi

FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR

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10
ODI 10555908 · 12,987 mi

WHILE APPROACHING A STOP LIGHT VEHICLE STUTTERS LIKE THE TRANSMISSION IS SLIPPING. WHILE WAITING AT LIGHT THE VEHICLE ENGINE DIED. THIS CONTINUED FOR SEVERAL TIMES INTERMITTENTLY. NO WARNING LIGHTS NO WARNING. EXCEPT TRANSMISSION STUTTER. CALLED DEALER ABOUT ISSUE, THEY TOLD US IF THEY CAN'T REPRODUCE ISSUE NOTHING THEY CAN DO TO FIX. SO I CALLED CHRYSLER CUSTOMER SERVICE. THEY ASKED US WHAT WE WANTED THEM TO DO? I TOLD THEM I WANTED THIS CAR FIXED. SO THEY RECOMMEND OF COURSE BRING IT TO DEALER. AND WE DECIDE TO BRING BACK TO DEALER. IN THE T…

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ODI 10594950

ON 5/10/2014 DRVING AS NORMAL MY CAR BEGIN TO MAKE A LOUD NOISE AND THE CHECK ENGINE LIGHT BLINKED ON AND OFF A COUPLE OF TIMES THEN WENT OUT. BUT THE MOTOR DOUND LIKE IT WAS IDLING LOUDER N LOUDER. ONCE I GOT HOMEALL THE DEALERSHIP WERE CLOSED DO I HAD TO WAIT UNTIL MONDAY. SO ONCE I GET UP YO DRIVE ON MONDAY NO ISSUES AT ALL. BUT THE DRIVE WAS VERY RUGGED. SO I TOOK MY CAR IN EVEN THOUGH NO LIGHTS ARE ON AND THE COULDN'T DETECT ANYTHING WRONG. PICK MY CAR UP DROVE OK UNTIL I WENT TO WORK THE NEXT DAY LIGHT BACK ON NOW IM AT A POINT WHERE I D…

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ODI 10904546 · 65,000 mi

MY VEHICLE STARTED KNOCKING AFTER MY SECOND OIL CHANGE. I ASKED THE DEALERSHIP TO LOOK AT IT AND THEY TOLD ME EVERYTHING WAS FINE. I ASKED THEM MORE THAN ONCE OVER THE NEXT FEW YEARS WHEN I GOT REGULAR OIL CHANGES. THEY SAID EVERYTHING WAS FINE. THEN IN 2016 MY VEHICLE STARTED WITH A KNOCKING AND RANDOM MISFIRES. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT MY CAMS WERE BLOWN, MY PISTONS WERE NOT WORKING AND MY LIFTERS WERE BAD. MY CAR IS FOUR YEARS OLD. ALL OF THESE PROBLEMS CULMINATE IN NO POWER TO MY ENGINE AND A POSSIBLE SEIZURE OF MY ENGI…

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5
ODI 11090211 · 148,000 mi

WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE

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ODI 11366914 · 110,000 mi

OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY

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ODI 11518190

The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.

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6
ODI 10794815 · 33,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE THROTTLE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. ON A SEPARATE OCCASION, WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CHECK ENGINE, THROTTLE, AND TRACTION …

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ODI 10875503 · 90,000 mi

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

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ODI 10969214 · 136,516 mi

DRIVING AT LOW SPEED, DURING LEFT HAND TURN VEHICLE ENGINE STALLED OUT AND POWER STEERING CEASED FUNCTIONING. POWER TO RADIO, LIGHTS,ETC. REMAINED FUNCTIONING. UPON COMING TO STOP IN SNOWBANK, PLACED VEHICLE IN PARK, PRESSED IGNITION BUTTON AND VEHICLE RESTARTED.

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Service Brakes
10
ODI 11074215

THE HEATER WORKS GREAT ON THE DRIVERSIDE AND BLOWS COLD ON THE PASSENGER SIDE NO MATTER WHAT YOU DO.AUTOSTART DOESN'T WORK WHEN IT'S COLD OUT, THOUGHT THAT WAS THE POINT OF IT BUT GUESS NOT.MAKES A REALLY LOUD WINDING NOISE WHEN I STARTING IT,ALSO GOES INTO GEARS HARD MOST OF THE TIME. GOT THE HARD TO FIND 225/55/19 TIRES ON IT AND MY BRAKES MAKE A LOT OF NOISES. MY FRONT END MAKES A BUNCH OF POPPING AND GRINDING WHEN TURNING LEFT OR RIGHT GOING FORWARD OR BACKWARDS, HEATSHEILD IS FALLING OFF AROUND THE DRIVESHAFT. SERVICE ALL WHEEL DRIVE LIGHT…

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ODI 11219988 · 113,000 mi

YESTERDAY, WHILE WAITING AT A STOP SIGN MY 2012 JOURNEY SHUT OFF. I HAD NO IDEA IT HAD EVEN SHUT OFF! I PRESSED THE GAS TO GO AND THE CAR WOULDN'T MOVE. I WAS A LITTLE BAFFLED BECAUSE THE RADIO WAS STILL PLAYING. I PUT THE CAR IN PARK AND PRESSED THE IGNITION AND THE CAR STARTED AGAIN. THIS IS LATEST AND MOST UNSAFE ISSUE THAT I HAVE EXPERIENCED WITH THIS CAR. THE RADIO RANDOMLY CHANGES STATIONS AND IT DOESN'T SHUT OFF WHEN THE CAR IS SHUT OFF. I HAVE TO TURN THE RADIO OFF BEFORE I TURN THE CAR OFF BECAUSE IT WILL CONTINUE TO PLAY. THIS STARTED…

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ODI 11242303

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. ON ONE OCCASION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THEN RESET; HOWEVER, THE TWO INITIAL WARNING INDICATORS REMAINED LIT. THE CONTACT TOOK THE VEHICLE TO ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, [phone removed]) WHERE IT WAS REPAIRED PER TWO UNKNOWN RECALLS; HOWEVER, THE ABS DEFECT WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NO…

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11
ODI 10816467

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT ABLE TO SUPPLY THE PARTS TO RECEIVE THE RECALL REPAIRS FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUT…

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ODI 11001507

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS AND THE TRACTION CONTROL WARNING LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (VILLE PLATTE DODGE, 1320 W MAIN ST, VILLE PLATTE, LA 70586, [phone removed]) WHERE IT WAS INDICATED THAT THEY SERVICED THE VEHICLE UNDER A MANUFACTURER RECALL REGARDING THE BRAKES AND WITHIN A WEEK THE CONTACT NOTICED AN ABNORMAL NOISE AND THE BRAKES HAD FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE VEHICLE AS TAKEN TO THE DEALER MORE THAN TWICE AND THEY HAD BEEN UNABLE…

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ODI 11035381 · 125,000 mi

THE CAR CUT OUT TRAVELING DOWN THE HIGHWAY WITH ENGINE LIGHT FAULT AND LOSE OF POWER, BRAKES AND STEERING. THIS IS A COMMON PROBLEM WITH THE CRANKSHAFT POSITION SENSOR (CODE P0335) AND NEEDS DODGE TO RECALL ON THIS AND FIX THIS LETHAL FAULT OF COMPLETE LOSE OF CONTROL AT SPEED. YESTERDAY WAS THE 3RD TIME THIS HAS HAPPENED AND I HAD MY FAMILY IN THE CAR THIS TIME...UPDATED 10/23/17 *BF UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS UPDATED 11/2/2017*JS

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6
ODI 10722937 · 29,400 mi

MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.

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ODI 10816897

I HAVE TRIED TO GET MY VEHICLES IN FOR THEIR RECALLS HOWEVER THE DEALERSHIP CAN NEVER GET THE VEHICLES DONE IN A REASONABLE TIME FRAME. I CAN MAKE AN APPOINTMENT AND HAVE EVERYTHING SET UP FOR A 30 MINUTE FIX AND AS SOON AS THE CAR GETS THERE IT'S WELL WE WILL NEED TO KEEP IT FOR 48 HOURS BEFORE WE CAN WORK ON IT. MY OTHER VEHICLE IS A TAKATA RECALL AND IT'S BEEN ON A WAITING LIST FOR OVER A YEAR TO CAME IN.

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ODI 11074215

THE HEATER WORKS GREAT ON THE DRIVERSIDE AND BLOWS COLD ON THE PASSENGER SIDE NO MATTER WHAT YOU DO.AUTOSTART DOESN'T WORK WHEN IT'S COLD OUT, THOUGHT THAT WAS THE POINT OF IT BUT GUESS NOT.MAKES A REALLY LOUD WINDING NOISE WHEN I STARTING IT,ALSO GOES INTO GEARS HARD MOST OF THE TIME. GOT THE HARD TO FIND 225/55/19 TIRES ON IT AND MY BRAKES MAKE A LOT OF NOISES. MY FRONT END MAKES A BUNCH OF POPPING AND GRINDING WHEN TURNING LEFT OR RIGHT GOING FORWARD OR BACKWARDS, HEATSHEILD IS FALLING OFF AROUND THE DRIVESHAFT. SERVICE ALL WHEEL DRIVE LIGHT…

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19
ODI 10810548

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ODI 10816467

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT ABLE TO SUPPLY THE PARTS TO RECEIVE THE RECALL REPAIRS FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUT…

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ODI 10818540

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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5
ODI 10469173 · 55 mi

I BOUGHT MY NEW DODGE JOURNEY ON THE 16TH OF JULY 2012. I LIVE APPROXIMATELY 40 MILES FROM THE DEALERSHIP WERE I BOUGHT MY JOURNEY. MOST OF MY DRIVING IS HIGHWAY SO I DIDN'T NOTICE THE ISSUE RIGHT AWAY. THE FIRST TIME I CAME TO A STOP WITH MY NEW VEHICLE THE BRAKES SHUDDERED LIKE THEY WERE GRABBING THEN LETTING GO AND GRABBING AGAIN, REALLY FAST. I RETURNED TO THE DEALERSHIP 4 DIFFERENT TIMES FOR THIS AND A TRANSMISSION SHUDDER WHICH THEY SAY CHRYSLER HAS NO FIX. IS THIS SOMETHING YOU HAVE SEEN FROM JOURNEYS BEFORE? THANKS FOR YOUR TIME. *TR

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ODI 10968705

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THE BRAKE PEDAL WAS RELEASED AND REAPPLIED UNTIL THE VEHICLE FINALLY STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FACT THAT THE VEHICLE WAS OPERATING NORMALLY. SEVERAL DAYS LATER, WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS HAVING A FUSE BOX FAILURE. THE INDE…

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ODI 10991180 · 86,000 mi

THE BRAKE WARNING LIGHT, ABS WARNING LIGHT AND TRACTION CONTROL WARNING LIGHTS COME ON RANDOMLY. SOMETIMES THE BRAKES FAIL TO ENGAGE WHEN THE ABS LIGHT IS LIT AND THE VEHICLE MAKES A WEIRD NOISE (SOUNDS LIKE GRINDING SOUND). YESTERDAY MY WIFE WAS UNABLE TO STOP AT A TRAFFIC SIGNAL AND WENT THROUGH A RED LIGHT WHEN THE BRAKES WOULD NOT WORK. THIS MODEL AND YEAR ARE UNDER A RECALL R61 (HHTSA 15V675000) BUT CHRYSLER SUPPORT SAYS OUR VIN IS NOT COVERED. TURNS OUT THAT THE MANUFACTURE DATE OF OUR CAR IS ABOUT 6 MONTHS PRIOR TO THE REPORTED RECAL…

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6
ODI 10669990 · 63,000 mi

FIRST WAS THE BACK BRAKES AND RIGHT ROUTER HAVE HAD TO REPLACE IT 3 TIMES SINCE 2012 .. WE WHERE LEAVING A BP WHEN WE WERE HIT ON THE SIDE BACK PASSENGER DOOR AND BACK PANEL SO BAD THE DOOR WAS STUCK AND THE AIRBAGS DID NOT DEPLOY WAS SO SCARED FOR MY KIDS. *TR

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ODI 10761941 · 99,365 mi

MY HUSBAND AND I WERE TRAVELING UP OUR HILL ON FROM OUR HOUSE. IT IS VERY STEEP, LIKE CRESTING THE TOP OF A ROLLERCOASTER. ONCE WE WERE AT THE TOP COMING OVER THE TOP OUR BRAKES GAVE OUT. MY HUSBAND KEPT PUSHING THEM TO THE FLOOR AND STILL NOTHING WORKED. WE HAD TO ROUND A BAD CURVE TOWARDS THE BOTTOM AND HAD TO SWERVE TO AVOID HITTING A CAR COMING UP THE ROAD. IN DOING SO MY HUSBAND TRIED TO KEEP CONTROL OF THE CAR BUT ENDED UP VEERING OFF THE ROAD INTO SOMEONE'S YARD WHERE WE HIT A TREE HEAD ON THEN SKIDDED ACROSS THEIR DRIVEWAY AND CRASHE…

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ODI 10816601 · 50,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, AN ON COMING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE …

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3
ODI 10722785 · 900 mi

I PURCHASED THIS CAR NEW ON JULY 23,2012, AND ALMOST IMMEDIATELY THERE WAS A LOUD GROANING NOISE FROM THE FRONT END, ALSO STARTED TO PULL TO THE RIGHT. MY FIRST DEALER CONTACT WAS ON SEPT 4, 2012 AND WORKED ON THE BRAKES, AND THIS SOMEWHAT CORRECTED THE PROBLEM FOR ABOUT A WEEK. THE DEALER HAS WORKED ON THE STEERING AND BRAKES A TOTAL OF 8 TIMES, REPLACING THE BRAKES SEVERAL TIMES, ALSO DEGLAZEING AND LUBRICATING AND WHATEVER, EACH TIME IT WORKED FOR A WEEK OR SO. THE LAST TIME , APRIL 29, 2014, A COMPLETE BRAKE JOB WAS DONE ON THE REAR BRAKES,…

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ODI 11035381 · 125,000 mi

THE CAR CUT OUT TRAVELING DOWN THE HIGHWAY WITH ENGINE LIGHT FAULT AND LOSE OF POWER, BRAKES AND STEERING. THIS IS A COMMON PROBLEM WITH THE CRANKSHAFT POSITION SENSOR (CODE P0335) AND NEEDS DODGE TO RECALL ON THIS AND FIX THIS LETHAL FAULT OF COMPLETE LOSE OF CONTROL AT SPEED. YESTERDAY WAS THE 3RD TIME THIS HAS HAPPENED AND I HAD MY FAMILY IN THE CAR THIS TIME...UPDATED 10/23/17 *BF UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS UPDATED 11/2/2017*JS

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ODI 11253360 · 125,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ABS FAILED AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING SEIZED. ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

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Unknown Or Other
16
ODI 10748953 · 83,000 mi

BLUETOOTH / UCONNECT / VOICE RECOGNITION STOPPED WORKING

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ODI 10779226

THE INSTRUMENT PANEL WHICH CONTROLS YOUR ABILITY TO TURN ON RADIO, TAPE PLAYER, AND HEATING/AIR CONDITIONING HAS GONE OUT. I PURCHASED THIS CAR IN NOVEMBER 2013, AND IT'S UNFORTUNATE FOR ME THAT I DID. ANOTHER FAILURE OF THIS AUTOMOBILE IS WHEN IT RAINS HEAVILY, MY BACK DOORS FILL WITH RAIN WATER. YOU CAN HEAR IT INSIDE OF THE DOORS. IT MAKES ME BELIEVE THAT THE CAR WAS IN SOME TYPE OF FLOODING CONDITION. MY BACK WHEEL ON THE DRIVE'S SIDE ALSO HAS A BROWNISH-RED TINGE THAT APPEARS TO BE RUST. I AM DISAPPOINTED. DID I SEE THE CORRECT REPO…

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ODI 10787177 · 34,400 mi

SINCE I PURCHASE MY CAR, THE RADIO HAS GONE OUT OF CONTO ANDCONSTINLEY KEEP CHANGING THE CHANNELS AND WON'T STOP. WHILE DRIVING MY RADIO AND HVAC TURNED OFF AND INTERIOR LIGHT CAME ON. NOW MY GEARS HESITATING TO SHIFT (STICKING) WHEN TURNING MAKING A LOUD THUMP. THIS ALL HAPPENS WHILE DRIVING ON A HIGHWAY, STREET. IF I HIT A BUMP, MY RADIO WOULD CHANGE CHANNELS

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11
ODI 10874182

I PURCHASED A USED 2012 DODGE JOURNEY IN SEPTEMBER 2015 FROM LAKESHORE CHRYSLER DODGE AND JEEP OF SLIDELL, LOUISIANA. WE HAVE HAD NOTHING BUT PROBLEMS SINCE DRIVING OFF THE LOT. FOUND OUT AFTER PURCHASE THAT THE CAR WAS NOT INSPECTED PRIOR TO DEALERSHIP RESELLING IT. BEFORE I EVEN GOT HOME THE CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP AND REPORTED ISSUES. THEY DID THE OIL CHANGE AND INSPECTED THE CAR AND SAID EVERYTHING WAS FINE IT WAS "NORMAL NOISES" HOWEVER AFTER COMPLAINING AND COMPLAINING THE WERE ABLE TO LOCATE AND FIX THE ISS…

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ODI 10897636 · 100,100 mi

CRANKSHAFT SENSOR AND 2 CAMSHAFT SENSORS HAD TO BE REPLACED. GOING UPHILL ON A BRIDGE THAT I TRAVEL 2X A DAY FOR 365/YEAR, IT DECIDED TO CUT OFF WHILE GOING UP THE BRIDGE, I WENT FROM 52 MPH TO 0 MPH AND COASTED TO THE FOOT OF THE BRIDGE, IT WOULD SPUTTER WHEN TRYING TO TURN ON AND THEN AFTER 20 - 30 MINS, IT TURNED ON AS IF NOTHING HAPPENED AND I DROVE HOME. THE NEXT DAY TRIED TO DRIVE OVER THE BRIDGE AND IT DID THE SAME THING GOING UP HILL. IT JUST STOPPED. MECHANIC SAYS I HAD 2 BAD CAMSHAFT SENSORS AND 1 BAD CRANKSHAFT SENSOR. THE CAR STILL…

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ODI 10966579 · 50,000 mi

I'M EXPERIENCING AN ODOR THAT IS COMING THROUGH MY VENTS, IT SMELLS LIKE ANTIFREEZE BUT THEN THE ODOR CHANGED AND IT SMELLED LIKE ANESTHESIA AND HAD AN EFFECT LIKE IT AS WELL. I WAS DRIVING ON MY WAY HOME FROM WORK AND HAD THE AIR-CONDITIONER RUNNING (SUMMER 2016) MY EYES STARTED TO GET BLURRY AND THE SMELL WAS TAKING OVER ME, I SAID TO MYSELF I THINK I'M ABOUT TO PASS OUT ( IT WAS A FEELING LIKE I WAS GOING UNDER TO PREPARE FOR SURGERY) I QUICKLY LET THE WINDOWS DOWN TO AIR OUT THE CAR. AND THEN I WAS FINE. I DID NOT RUN THE AIR THE REST OF…

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6
ODI 10722937 · 29,400 mi

MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.

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ODI 10816897

I HAVE TRIED TO GET MY VEHICLES IN FOR THEIR RECALLS HOWEVER THE DEALERSHIP CAN NEVER GET THE VEHICLES DONE IN A REASONABLE TIME FRAME. I CAN MAKE AN APPOINTMENT AND HAVE EVERYTHING SET UP FOR A 30 MINUTE FIX AND AS SOON AS THE CAR GETS THERE IT'S WELL WE WILL NEED TO KEEP IT FOR 48 HOURS BEFORE WE CAN WORK ON IT. MY OTHER VEHICLE IS A TAKATA RECALL AND IT'S BEEN ON A WAITING LIST FOR OVER A YEAR TO CAME IN.

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ODI 11074215

THE HEATER WORKS GREAT ON THE DRIVERSIDE AND BLOWS COLD ON THE PASSENGER SIDE NO MATTER WHAT YOU DO.AUTOSTART DOESN'T WORK WHEN IT'S COLD OUT, THOUGHT THAT WAS THE POINT OF IT BUT GUESS NOT.MAKES A REALLY LOUD WINDING NOISE WHEN I STARTING IT,ALSO GOES INTO GEARS HARD MOST OF THE TIME. GOT THE HARD TO FIND 225/55/19 TIRES ON IT AND MY BRAKES MAKE A LOT OF NOISES. MY FRONT END MAKES A BUNCH OF POPPING AND GRINDING WHEN TURNING LEFT OR RIGHT GOING FORWARD OR BACKWARDS, HEATSHEILD IS FALLING OFF AROUND THE DRIVESHAFT. SERVICE ALL WHEEL DRIVE LIGHT…

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—
1
ODI 11085155 · 119,450 mi

.... TAKATA INFLATORS.... I WROTE A COMPLAIN TODAY I WROTE A WRONG DATES IT WAS LAST THURSDAY APRIL 5TH THAT I TOOK MY CAR FOR RECALL APPT APRIL 5TH AND THEY DID STEERING WIRING AND COVER FOR ENGINE AND UMM I STARTED TO HAVE PROBLEMS AFTER RECALL ON LATE FRIDAY ON THE 6TH OF APRIL WHICH IS FRIDAY MY CAR WONT START ALL WEEK I DONT KNOW WHAT TO DO BECAUSE NO ONE WAS HOME AND IT WAS LATE BECCAUSE EVERYBODY MY FAMILY DONT GET OFF AT 5 SO I AM WAITING FOR DENNIS DILLION TO CALL ME MONDAY I HAD NO PROBLEMS BOFORE THE RECALL NONE ITS NOT WORKING…

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2
ODI 10908898 · 74,000 mi

WE HAD ISSUES WITH THE DIFFERENTIAL, UPDATES NEEDED AND DODGE HAS NO CLUE. BUT NOW THIS...WE HAVE A 2012 DODGE JOURNEY THAT IS ACTING VERY STRANGE. IT STARTED WITH THE HEADLIGHTS BEING ON, EVEN WHEN THEY WERE OFF (WE DO NOT HAVE AUTOMATIC LIGHTS)...THEN AFTER THE CAR WAS OFF, THE HEADLIGHTS WOULD FLASH ON AND OFF EVERY 10-30 SECONDS, WE WOULD HAVE TO UNDO THE BATTERY TO KEEP IT FROM DIEING. WE REPLACED THE HEADLIGHTS SWITCH AND IT STILL DOES AND ADDED A SYMPTOM. WHEN MY HUSBAND WOULD MANUALLY LOCK THE DOORS, IT WOULD UNLOCK BY ITSELF. WE WERE T…

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ODI 11718174

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

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1
ODI 11366914 · 110,000 mi

OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY

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0
Electronic Stability Control (Esc)
10
ODI 10928500 · 90,000 mi

FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR

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ODI 11016228 · 127,984 mi

WHILE DRIVING THE CAR SUDDENLY LOSSES POWER AND THE STABILITY LIGHTS AND ABS LIGHTS ALL FLASH. THIS OCCURS WHILE DRIVING ON THE CITY STREET AND HIGHWAY AND TURNING. THE SHOP SAYS THEY DO NOT KNOW WHAT IS CAUSING IT. THERE ARE LOTS OF CUSTOMERS ON THE INTERNET WITH THE SAME TYPE OF PROBLEMS. THIS DOES NOT OCCUR WHILE SITTING STILL ONLY IN MOTION. THIS HAS HAPPENED NUMEROUS TIMES AND WHEN WE CHECK FOR CODES ALL IT SAYS IF ENGINE MISFIRE EVEN THOUGH THERE ARE STABILITY LIGHT AND ABS LIGHT ON.

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ODI 11045554 · 100,000 mi

THE POWER IN MY VEHICLE WENT OUT AND MY BREAKS LOCKED UP, THE CAR JUST DIES. NO HAZARDS OR ANYTHING. MY CAR STOPPED WHILE DRIVING DOWN A HEAVY TRAFFIC STREET. TWO CARS ALMOST HIT MY KIDS AND I. THE CAR DOES COME BACK ON A FEW SECONDS LATER OR SEVERAL MINUTES LATER. THE LONGEST TIME PERIOD WAS WHEN I GOT THE CAR TOWED TO A SHOP SATURDAY. ONCE, WE ARRIVED AT THE SHOP IT HAD COME BACK ON. THIS IS NOT THE FIRST TIME AND I FEAR EVEN AFTER WE GET IT FROM THE SHOP IT WILL NOT BE THE LAST.

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7
ODI 10816467

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT ABLE TO SUPPLY THE PARTS TO RECEIVE THE RECALL REPAIRS FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUT…

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ODI 10875503 · 90,000 mi

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

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ODI 10928500 · 90,000 mi

FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR

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19
ODI 10810548

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ODI 10816467

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT ABLE TO SUPPLY THE PARTS TO RECEIVE THE RECALL REPAIRS FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT. PARTS DISTRIBUT…

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ODI 10818540

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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1
ODI 11085155 · 119,450 mi

.... TAKATA INFLATORS.... I WROTE A COMPLAIN TODAY I WROTE A WRONG DATES IT WAS LAST THURSDAY APRIL 5TH THAT I TOOK MY CAR FOR RECALL APPT APRIL 5TH AND THEY DID STEERING WIRING AND COVER FOR ENGINE AND UMM I STARTED TO HAVE PROBLEMS AFTER RECALL ON LATE FRIDAY ON THE 6TH OF APRIL WHICH IS FRIDAY MY CAR WONT START ALL WEEK I DONT KNOW WHAT TO DO BECAUSE NO ONE WAS HOME AND IT WAS LATE BECCAUSE EVERYBODY MY FAMILY DONT GET OFF AT 5 SO I AM WAITING FOR DENNIS DILLION TO CALL ME MONDAY I HAD NO PROBLEMS BOFORE THE RECALL NONE ITS NOT WORKING…

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—
3
ODI 10991180 · 86,000 mi

THE BRAKE WARNING LIGHT, ABS WARNING LIGHT AND TRACTION CONTROL WARNING LIGHTS COME ON RANDOMLY. SOMETIMES THE BRAKES FAIL TO ENGAGE WHEN THE ABS LIGHT IS LIT AND THE VEHICLE MAKES A WEIRD NOISE (SOUNDS LIKE GRINDING SOUND). YESTERDAY MY WIFE WAS UNABLE TO STOP AT A TRAFFIC SIGNAL AND WENT THROUGH A RED LIGHT WHEN THE BRAKES WOULD NOT WORK. THIS MODEL AND YEAR ARE UNDER A RECALL R61 (HHTSA 15V675000) BUT CHRYSLER SUPPORT SAYS OUR VIN IS NOT COVERED. TURNS OUT THAT THE MANUFACTURE DATE OF OUR CAR IS ABOUT 6 MONTHS PRIOR TO THE REPORTED RECAL…

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ODI 11174999 · 120,000 mi

I HAD A ABS LIGHT AND ESC LIGHT APPEAR, PULLED INTO GAS STATION. APPROACHED THE FUEL PUMPS AND PRESSED THE BRAKES AND SLID ON THE ICY PAVEMENT (SNOWY MICHIGAN) INTO THE GAS PUMP PROTECTORS MADE OF CONCRETE. COULDN'T CONTROL THE VEHICLE @~8MPH SLIGHTLY TURNED APPROACHING A GAS PUMP ON WET/ICY CONCRETE.

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ODI 11289859 · 92,000 mi

CAR STALLED ON HIGHWAY AS WE WERE DRIVING AND CUT OUT. VERY DANGEROUS..WOULDN'T RESTART..THEN STARTED UP 20 MINS LATER AND DROVE FINE.ENGINE LIGHT CAME ON..DEALER SAYS IT A CRANKSHAFT SENSOR..SUPER DANGEROUS.

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2
ODI 11023473 · 207,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN; HOWEVER, BOTH THE FRONT AND REAR BRAKE PADS AND FRONT ROTORS WERE REPLACED. THE FAILURE PERSISTED AND THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A RECALL, AND SUGGESTED HE CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: …

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ODI 11090211 · 148,000 mi

WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE

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5
ODI 10875503 · 90,000 mi

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

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ODI 11016426 · 32,000 mi

ON AUGUST 3RD 2017 I PURCHASED A 2012 DODGE JOURNEY WITH 32000 MILES. ON AUGUST 4 2017 I PICKED THE VEHICLE UP. I NOTICED THAT EVENING THAT THE FRONT RIGHT HEADLIGHT WAS NOT WORKING. I BROUGHT THE CAR BACK TO THE DEALER AND THEY FIXED IT. ON AUGUST 13, 2017 THE TIRE PRESSURE LIGHT CAME ON. I WENT TO FILL THE TIRE BUT IT SEEMED FINE. I FIGURED IT WAS JUST A SENSOR THAT NEEDED TO BE FIXED. AUGUST 15, 2017 THE CHANGE OIL LIGHT CAME ON EVEN THOUGH IT DIDN'T NEED TO BE SERVICED. AUGUST 17, 2017 AS I WENT TO PUT THE CAR IN DRIVE THE CAR SEEMED TO BE …

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ODI 11085136 · 119,450 mi

I TOOK MY CAR FOR RECALL FEW DAYS AGO FOR STEERING AND COVER FOR THE ENGINE NOW MY CAR WONT START THE COMPUTER AND EVERYTHING IS NOT WORKING EVERYTHING IS LOCKED I HAVE NO ISSUES BOFOREE THE RECALL.ITS SITTING THERE NOT ABLE TO START WHEEL IS LOCKED AND BRAKES I EVERYTHING IS GOING OFF WIPERS AND OTHER STUFF GOING CRAZY ....... I DROVE ONE TIME AFTER THE RECALL I DONT KNOW WHATS GOING ON... I NEVER HAD ANY ISSUES WITH THE CAR UNTIL I TOOK THE CAR FOR RECALL.. ITS NOT THE SAME THE CAR WAS IN THE SHOP FOR RECALL APPT ON THURSDAY APRIL 12 2018…

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Power Train
8
ODI 10689662 · 60 mi

THE PROBLEM STARTED RIGHT AFTER I GOT THE VEHICLE HOME, THE POWER WINDOW DID NOT WORK NOR THE POWER LOCK. WHEN STARTED THE HEAT AND AIR CONTROL WOULD RESET THEMSELVES. ALSO, THE CLOCK AND RADIO WOULD GO ON AND OFF ON ITS OWN. NOW THE PROBLEMS HAVE INCREASED, MY SLIP RESISTANCE IS NOT WORKING, I AM HEARING ALL SORTS OF NOISES UNDERNEATH THE VEHICLE, ESPECIALLY WHEN TURNING. ALSO, I AM USING MORE GAS MILEAGE THAN WHAT IS TOLD ABOUT THE VEHICLE, TO BE HONEST IF I HAD IT TO DO OVER AGAIN I WOULD HAVE NEVER TRADED MY TRUCK IN ON THIS VEHICLE. BUT, N…

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ODI 10865890 · 49,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE KEY WAS IN THE VEHICLE, THE SENSOR ILLUMINATED AND INDICATED THAT THE KEY HAD LEFT THE VEHICLE. THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WOULD NOT SHIFT UP OR DOWN FROM FOURTH GEAR. EVEN WHEN TURNING THE VEHICLE OFF AND RESTARTING, THE VEHICLE REMAINED IN FOURTH GEAR. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

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ODI 10908898 · 74,000 mi

WE HAD ISSUES WITH THE DIFFERENTIAL, UPDATES NEEDED AND DODGE HAS NO CLUE. BUT NOW THIS...WE HAVE A 2012 DODGE JOURNEY THAT IS ACTING VERY STRANGE. IT STARTED WITH THE HEADLIGHTS BEING ON, EVEN WHEN THEY WERE OFF (WE DO NOT HAVE AUTOMATIC LIGHTS)...THEN AFTER THE CAR WAS OFF, THE HEADLIGHTS WOULD FLASH ON AND OFF EVERY 10-30 SECONDS, WE WOULD HAVE TO UNDO THE BATTERY TO KEEP IT FROM DIEING. WE REPLACED THE HEADLIGHTS SWITCH AND IT STILL DOES AND ADDED A SYMPTOM. WHEN MY HUSBAND WOULD MANUALLY LOCK THE DOORS, IT WOULD UNLOCK BY ITSELF. WE WERE T…

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10
ODI 10555908 · 12,987 mi

WHILE APPROACHING A STOP LIGHT VEHICLE STUTTERS LIKE THE TRANSMISSION IS SLIPPING. WHILE WAITING AT LIGHT THE VEHICLE ENGINE DIED. THIS CONTINUED FOR SEVERAL TIMES INTERMITTENTLY. NO WARNING LIGHTS NO WARNING. EXCEPT TRANSMISSION STUTTER. CALLED DEALER ABOUT ISSUE, THEY TOLD US IF THEY CAN'T REPRODUCE ISSUE NOTHING THEY CAN DO TO FIX. SO I CALLED CHRYSLER CUSTOMER SERVICE. THEY ASKED US WHAT WE WANTED THEM TO DO? I TOLD THEM I WANTED THIS CAR FIXED. SO THEY RECOMMEND OF COURSE BRING IT TO DEALER. AND WE DECIDE TO BRING BACK TO DEALER. IN THE T…

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ODI 10594950

ON 5/10/2014 DRVING AS NORMAL MY CAR BEGIN TO MAKE A LOUD NOISE AND THE CHECK ENGINE LIGHT BLINKED ON AND OFF A COUPLE OF TIMES THEN WENT OUT. BUT THE MOTOR DOUND LIKE IT WAS IDLING LOUDER N LOUDER. ONCE I GOT HOMEALL THE DEALERSHIP WERE CLOSED DO I HAD TO WAIT UNTIL MONDAY. SO ONCE I GET UP YO DRIVE ON MONDAY NO ISSUES AT ALL. BUT THE DRIVE WAS VERY RUGGED. SO I TOOK MY CAR IN EVEN THOUGH NO LIGHTS ARE ON AND THE COULDN'T DETECT ANYTHING WRONG. PICK MY CAR UP DROVE OK UNTIL I WENT TO WORK THE NEXT DAY LIGHT BACK ON NOW IM AT A POINT WHERE I D…

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ODI 10904546 · 65,000 mi

MY VEHICLE STARTED KNOCKING AFTER MY SECOND OIL CHANGE. I ASKED THE DEALERSHIP TO LOOK AT IT AND THEY TOLD ME EVERYTHING WAS FINE. I ASKED THEM MORE THAN ONCE OVER THE NEXT FEW YEARS WHEN I GOT REGULAR OIL CHANGES. THEY SAID EVERYTHING WAS FINE. THEN IN 2016 MY VEHICLE STARTED WITH A KNOCKING AND RANDOM MISFIRES. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT MY CAMS WERE BLOWN, MY PISTONS WERE NOT WORKING AND MY LIFTERS WERE BAD. MY CAR IS FOUR YEARS OLD. ALL OF THESE PROBLEMS CULMINATE IN NO POWER TO MY ENGINE AND A POSSIBLE SEIZURE OF MY ENGI…

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5
ODI 10469173 · 55 mi

I BOUGHT MY NEW DODGE JOURNEY ON THE 16TH OF JULY 2012. I LIVE APPROXIMATELY 40 MILES FROM THE DEALERSHIP WERE I BOUGHT MY JOURNEY. MOST OF MY DRIVING IS HIGHWAY SO I DIDN'T NOTICE THE ISSUE RIGHT AWAY. THE FIRST TIME I CAME TO A STOP WITH MY NEW VEHICLE THE BRAKES SHUDDERED LIKE THEY WERE GRABBING THEN LETTING GO AND GRABBING AGAIN, REALLY FAST. I RETURNED TO THE DEALERSHIP 4 DIFFERENT TIMES FOR THIS AND A TRANSMISSION SHUDDER WHICH THEY SAY CHRYSLER HAS NO FIX. IS THIS SOMETHING YOU HAVE SEEN FROM JOURNEYS BEFORE? THANKS FOR YOUR TIME. *TR

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ODI 10968705

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THE BRAKE PEDAL WAS RELEASED AND REAPPLIED UNTIL THE VEHICLE FINALLY STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE FACT THAT THE VEHICLE WAS OPERATING NORMALLY. SEVERAL DAYS LATER, WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS HAVING A FUSE BOX FAILURE. THE INDE…

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ODI 10991180 · 86,000 mi

THE BRAKE WARNING LIGHT, ABS WARNING LIGHT AND TRACTION CONTROL WARNING LIGHTS COME ON RANDOMLY. SOMETIMES THE BRAKES FAIL TO ENGAGE WHEN THE ABS LIGHT IS LIT AND THE VEHICLE MAKES A WEIRD NOISE (SOUNDS LIKE GRINDING SOUND). YESTERDAY MY WIFE WAS UNABLE TO STOP AT A TRAFFIC SIGNAL AND WENT THROUGH A RED LIGHT WHEN THE BRAKES WOULD NOT WORK. THIS MODEL AND YEAR ARE UNDER A RECALL R61 (HHTSA 15V675000) BUT CHRYSLER SUPPORT SAYS OUR VIN IS NOT COVERED. TURNS OUT THAT THE MANUFACTURE DATE OF OUR CAR IS ABOUT 6 MONTHS PRIOR TO THE REPORTED RECAL…

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2
ODI 10908898 · 74,000 mi

WE HAD ISSUES WITH THE DIFFERENTIAL, UPDATES NEEDED AND DODGE HAS NO CLUE. BUT NOW THIS...WE HAVE A 2012 DODGE JOURNEY THAT IS ACTING VERY STRANGE. IT STARTED WITH THE HEADLIGHTS BEING ON, EVEN WHEN THEY WERE OFF (WE DO NOT HAVE AUTOMATIC LIGHTS)...THEN AFTER THE CAR WAS OFF, THE HEADLIGHTS WOULD FLASH ON AND OFF EVERY 10-30 SECONDS, WE WOULD HAVE TO UNDO THE BATTERY TO KEEP IT FROM DIEING. WE REPLACED THE HEADLIGHTS SWITCH AND IT STILL DOES AND ADDED A SYMPTOM. WHEN MY HUSBAND WOULD MANUALLY LOCK THE DOORS, IT WOULD UNLOCK BY ITSELF. WE WERE T…

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ODI 11718174

My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.

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3
ODI 10991180 · 86,000 mi

THE BRAKE WARNING LIGHT, ABS WARNING LIGHT AND TRACTION CONTROL WARNING LIGHTS COME ON RANDOMLY. SOMETIMES THE BRAKES FAIL TO ENGAGE WHEN THE ABS LIGHT IS LIT AND THE VEHICLE MAKES A WEIRD NOISE (SOUNDS LIKE GRINDING SOUND). YESTERDAY MY WIFE WAS UNABLE TO STOP AT A TRAFFIC SIGNAL AND WENT THROUGH A RED LIGHT WHEN THE BRAKES WOULD NOT WORK. THIS MODEL AND YEAR ARE UNDER A RECALL R61 (HHTSA 15V675000) BUT CHRYSLER SUPPORT SAYS OUR VIN IS NOT COVERED. TURNS OUT THAT THE MANUFACTURE DATE OF OUR CAR IS ABOUT 6 MONTHS PRIOR TO THE REPORTED RECAL…

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ODI 11174999 · 120,000 mi

I HAD A ABS LIGHT AND ESC LIGHT APPEAR, PULLED INTO GAS STATION. APPROACHED THE FUEL PUMPS AND PRESSED THE BRAKES AND SLID ON THE ICY PAVEMENT (SNOWY MICHIGAN) INTO THE GAS PUMP PROTECTORS MADE OF CONCRETE. COULDN'T CONTROL THE VEHICLE @~8MPH SLIGHTLY TURNED APPROACHING A GAS PUMP ON WET/ICY CONCRETE.

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ODI 11289859 · 92,000 mi

CAR STALLED ON HIGHWAY AS WE WERE DRIVING AND CUT OUT. VERY DANGEROUS..WOULDN'T RESTART..THEN STARTED UP 20 MINS LATER AND DROVE FINE.ENGINE LIGHT CAME ON..DEALER SAYS IT A CRANKSHAFT SENSOR..SUPER DANGEROUS.

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—
1
ODI 11518190

The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.

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1
ODI 10969214 · 136,516 mi

DRIVING AT LOW SPEED, DURING LEFT HAND TURN VEHICLE ENGINE STALLED OUT AND POWER STEERING CEASED FUNCTIONING. POWER TO RADIO, LIGHTS,ETC. REMAINED FUNCTIONING. UPON COMING TO STOP IN SNOWBANK, PLACED VEHICLE IN PARK, PRESSED IGNITION BUTTON AND VEHICLE RESTARTED.

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Air Bags
4
ODI 10892964 · 47,900 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS MOVED FORWARD AND/OR BACKWARDS, THE AIR BAG LIGHT TURNED ON AND OFF AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE "B1C4E PASSENGER POSITIONER OPEN CIRCUIT "DID NOT SEND THE SIGNAL TO INFLATE OR TO ACTIVATE IN CASE OF A CRASH". THE PASSENGER SIDE WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 47,900.

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ODI 11013907 · 17,000 mi

TAMARA RECALL- MY VEHICLE ISN'T LISTED ON THE RECALL, HOWEVER, MY AIRBAG LIGHT COMES ON AND DINGS CONSTANTLY. IT IS WHEN NO ONE IS IN THE FRONT PASSENGER SEAT AND WHEN THERE IS A PASSENGER IN THE SEAT. IT SEEMS TO HAPPEN MORE OFTEN WHEN TURNING CORNERS OR WHEN BACKING UP. ALSO, MY ELECTRICAL SYSTEM IS MESSED UP AS WELL. SOMETIMES MY CHARGING OUTLETS WORK AND SOMETIMES THEY DON'T. THIS BEGAN TO OCCUR AFTER MY MOTOR WAS REPLACED AT 17,000 MILES BY THE DODGE DEALER BECAUSE IT HAD A MANUFACTURING DEFECT. THERE WERE HOLES IN THE METAL OF THE MOTOR A…

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ODI 11302585 · 105,441 mi

MY TRUCK FIRST STARTED WITH MY DRIVERS SIDE TAILLIGHT GOING OUT. IT DON'T WORK WHEN MY LIGHTS ARE OFF, BUT WHEN MY LIGHT OUT ON IT WORKS PREFECT FINE. WHEN I FIRST NOTICE THIS WAS WHEN I WENT TO GET IN MY CAR DURING THE DAY AND MY NEIGHBORS WHO WAS PARKED BEHIND ME TOLD ME MY TAILLIGHT WAS OUT AND WAS THE LED TAILLIGHT. I BELIEVE THERE IS AS ELECTRICAL ISSUES THERE. AND SECONDLY, MY AIRBAG LIGHT COME ON. THE VEHICLE WAS ON A CITY STREET AND ALL I DID WAS TURNING A CORNER AND IT CAME ON AND STILL ON. THIRDLY, WHEN IT RAINING OUTSIDE DRIVING AND …

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5
ODI 11090211 · 148,000 mi

WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE

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ODI 11366914 · 110,000 mi

OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY

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ODI 11518190

The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.

Look up ODI 11518190 at NHTSA ↗

6
ODI 10669990 · 63,000 mi

FIRST WAS THE BACK BRAKES AND RIGHT ROUTER HAVE HAD TO REPLACE IT 3 TIMES SINCE 2012 .. WE WHERE LEAVING A BP WHEN WE WERE HIT ON THE SIDE BACK PASSENGER DOOR AND BACK PANEL SO BAD THE DOOR WAS STUCK AND THE AIRBAGS DID NOT DEPLOY WAS SO SCARED FOR MY KIDS. *TR

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ODI 10761941 · 99,365 mi

MY HUSBAND AND I WERE TRAVELING UP OUR HILL ON FROM OUR HOUSE. IT IS VERY STEEP, LIKE CRESTING THE TOP OF A ROLLERCOASTER. ONCE WE WERE AT THE TOP COMING OVER THE TOP OUR BRAKES GAVE OUT. MY HUSBAND KEPT PUSHING THEM TO THE FLOOR AND STILL NOTHING WORKED. WE HAD TO ROUND A BAD CURVE TOWARDS THE BOTTOM AND HAD TO SWERVE TO AVOID HITTING A CAR COMING UP THE ROAD. IN DOING SO MY HUSBAND TRIED TO KEEP CONTROL OF THE CAR BUT ENDED UP VEERING OFF THE ROAD INTO SOMEONE'S YARD WHERE WE HIT A TREE HEAD ON THEN SKIDDED ACROSS THEIR DRIVEWAY AND CRASHE…

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ODI 10816601 · 50,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, AN ON COMING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE …

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1
ODI 11366914 · 110,000 mi

OVER HEATING AND RUNNING HOTTER THAN USUAL. UNUSUAL SMELL FROM ENGINE WHEN ACCELERATING QUICKLY. POPPING WHEN MAKING SHARP TURNS. AIR CONDITIONER TURNING ON AND OFF OR UP AND DOWN RANDONLY

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2
ODI 11023473 · 207,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS AND ANTI-SKID WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN; HOWEVER, BOTH THE FRONT AND REAR BRAKE PADS AND FRONT ROTORS WERE REPLACED. THE FAILURE PERSISTED AND THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A RECALL, AND SUGGESTED HE CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: …

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ODI 11090211 · 148,000 mi

WHILE RAINING I HAD WENT TO TURN AND THE POWER STEERING HAD GONE. I HAD LITTLE TO NO CONTROL OVER MY 2012 DODGE JOURNEY. WARNING LIGHTS COME AND MAINLY THE AIRBAG LIGHT WHEN TURNING. THE BATTERY BEEN REPLACED AND I HAD A RECALL PREFORMED FOR LAKE OF WIRING COVERS. I HAVE TAKING IT TO TWO DIFFERENT DEALERSHIPS AND THEY DO NOT TAKE ME SERIOUS. ALWAYS TRYING TO GET ME TO BUY A NEW CAR. INSTEAD OF FIXING MY CURRENT ONE

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1
ODI 11518190

The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.

Look up ODI 11518190 at NHTSA ↗

—
1
ODI 10653033 · 33,000 mi

TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BOULDER AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SHOULDER, CHEST, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

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Steering
6
ODI 10794815 · 33,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE THROTTLE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. ON A SEPARATE OCCASION, WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CHECK ENGINE, THROTTLE, AND TRACTION …

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ODI 11085136 · 119,450 mi

I TOOK MY CAR FOR RECALL FEW DAYS AGO FOR STEERING AND COVER FOR THE ENGINE NOW MY CAR WONT START THE COMPUTER AND EVERYTHING IS NOT WORKING EVERYTHING IS LOCKED I HAVE NO ISSUES BOFOREE THE RECALL.ITS SITTING THERE NOT ABLE TO START WHEEL IS LOCKED AND BRAKES I EVERYTHING IS GOING OFF WIPERS AND OTHER STUFF GOING CRAZY ....... I DROVE ONE TIME AFTER THE RECALL I DONT KNOW WHATS GOING ON... I NEVER HAD ANY ISSUES WITH THE CAR UNTIL I TOOK THE CAR FOR RECALL.. ITS NOT THE SAME THE CAR WAS IN THE SHOP FOR RECALL APPT ON THURSDAY APRIL 12 2018…

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ODI 11156677 · 150,000 mi

MYSELF AND MY 3 YOUNG CHILDREN WERE DRIVING DOWN A PRETTY DARK HIGHWAY AT ABOUT 10 PM. 3 HOURS FROM HOME. IN A STORM AND VERY HEAVY RAIN. VEHICLE SUDDENLY LOST POWER. WHEN I GAVE IT GAS THE ENGINE JUST REVVED. LOST ALL POWER INCLUDING WINDSHIELD WIPERS AND POWER STEERING I QUICKLY DROPPED FROM 75 TO 40 WITH SEMIS BARRELING UP BEHIND ME AS I WAS TRYING TO GET TO A SHOULDER TO PULL OFF ON. CAR DIED AND WOULD NOT RESTART. WE WERE STUCK ON THE SIDE OF THE ROAD FOR 5 HOURS WITH NO HEAT AND NO POWER TO THE CAR. EVEN CALLLED ROADSIDE AND THEY TRIED T…

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6
ODI 10794815 · 33,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE THROTTLE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. ON A SEPARATE OCCASION, WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BCM NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CHECK ENGINE, THROTTLE, AND TRACTION …

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ODI 10875503 · 90,000 mi

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

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ODI 10969214 · 136,516 mi

DRIVING AT LOW SPEED, DURING LEFT HAND TURN VEHICLE ENGINE STALLED OUT AND POWER STEERING CEASED FUNCTIONING. POWER TO RADIO, LIGHTS,ETC. REMAINED FUNCTIONING. UPON COMING TO STOP IN SNOWBANK, PLACED VEHICLE IN PARK, PRESSED IGNITION BUTTON AND VEHICLE RESTARTED.

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3
ODI 10722785 · 900 mi

I PURCHASED THIS CAR NEW ON JULY 23,2012, AND ALMOST IMMEDIATELY THERE WAS A LOUD GROANING NOISE FROM THE FRONT END, ALSO STARTED TO PULL TO THE RIGHT. MY FIRST DEALER CONTACT WAS ON SEPT 4, 2012 AND WORKED ON THE BRAKES, AND THIS SOMEWHAT CORRECTED THE PROBLEM FOR ABOUT A WEEK. THE DEALER HAS WORKED ON THE STEERING AND BRAKES A TOTAL OF 8 TIMES, REPLACING THE BRAKES SEVERAL TIMES, ALSO DEGLAZEING AND LUBRICATING AND WHATEVER, EACH TIME IT WORKED FOR A WEEK OR SO. THE LAST TIME , APRIL 29, 2014, A COMPLETE BRAKE JOB WAS DONE ON THE REAR BRAKES,…

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ODI 11035381 · 125,000 mi

THE CAR CUT OUT TRAVELING DOWN THE HIGHWAY WITH ENGINE LIGHT FAULT AND LOSE OF POWER, BRAKES AND STEERING. THIS IS A COMMON PROBLEM WITH THE CRANKSHAFT POSITION SENSOR (CODE P0335) AND NEEDS DODGE TO RECALL ON THIS AND FIX THIS LETHAL FAULT OF COMPLETE LOSE OF CONTROL AT SPEED. YESTERDAY WAS THE 3RD TIME THIS HAS HAPPENED AND I HAD MY FAMILY IN THE CAR THIS TIME...UPDATED 10/23/17 *BF UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS UPDATED 11/2/2017*JS

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ODI 11253360 · 125,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ABS FAILED AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING SEIZED. ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

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0
5
ODI 10875503 · 90,000 mi

TWICE NOW WHILE DRIVING MY CAR IT HAS COMPLETELY SHUT DOWN. THE CAR GOES FROM THE SPEED I AM DOING TO EVERYTHING IN MY CAR SHUTTING DOWN WITH NO WARNING. I HAD SEVERAL PROBLEMS WITH MY RADIO NOT WORKING(TOUCH SCREEN) AND MY CAR CHARGER IN THE CAR DOESN'T WORK, IREALLY THING THAT THE CAR HAS AN ELECTRICAL ROBLEM

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ODI 11016426 · 32,000 mi

ON AUGUST 3RD 2017 I PURCHASED A 2012 DODGE JOURNEY WITH 32000 MILES. ON AUGUST 4 2017 I PICKED THE VEHICLE UP. I NOTICED THAT EVENING THAT THE FRONT RIGHT HEADLIGHT WAS NOT WORKING. I BROUGHT THE CAR BACK TO THE DEALER AND THEY FIXED IT. ON AUGUST 13, 2017 THE TIRE PRESSURE LIGHT CAME ON. I WENT TO FILL THE TIRE BUT IT SEEMED FINE. I FIGURED IT WAS JUST A SENSOR THAT NEEDED TO BE FIXED. AUGUST 15, 2017 THE CHANGE OIL LIGHT CAME ON EVEN THOUGH IT DIDN'T NEED TO BE SERVICED. AUGUST 17, 2017 AS I WENT TO PUT THE CAR IN DRIVE THE CAR SEEMED TO BE …

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ODI 11085136 · 119,450 mi

I TOOK MY CAR FOR RECALL FEW DAYS AGO FOR STEERING AND COVER FOR THE ENGINE NOW MY CAR WONT START THE COMPUTER AND EVERYTHING IS NOT WORKING EVERYTHING IS LOCKED I HAVE NO ISSUES BOFOREE THE RECALL.ITS SITTING THERE NOT ABLE TO START WHEEL IS LOCKED AND BRAKES I EVERYTHING IS GOING OFF WIPERS AND OTHER STUFF GOING CRAZY ....... I DROVE ONE TIME AFTER THE RECALL I DONT KNOW WHATS GOING ON... I NEVER HAD ANY ISSUES WITH THE CAR UNTIL I TOOK THE CAR FOR RECALL.. ITS NOT THE SAME THE CAR WAS IN THE SHOP FOR RECALL APPT ON THURSDAY APRIL 12 2018…

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1
ODI 10969214 · 136,516 mi

DRIVING AT LOW SPEED, DURING LEFT HAND TURN VEHICLE ENGINE STALLED OUT AND POWER STEERING CEASED FUNCTIONING. POWER TO RADIO, LIGHTS,ETC. REMAINED FUNCTIONING. UPON COMING TO STOP IN SNOWBANK, PLACED VEHICLE IN PARK, PRESSED IGNITION BUTTON AND VEHICLE RESTARTED.

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1
ODI 10653033 · 33,000 mi

TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BOULDER AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SHOULDER, CHEST, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Stalling or loss of power

45 mentions · 12.0% of complaints

Median mileage: 87,018 mi (36 usable records).

ODI 10464809 · 5,490 mi

BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT I…

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ODI 10487972 · 34,000 mi

WHILE DRIVING THE CAR ON A BUSY ROAD IT SUDDENLY LOST POWER AND DIED WHILE DRIVING IT, HAD IT TOWED TO A DEALERSHIP AND IT WAS DISCOVERED THAT THE FUEL PUMP FUSE HAD BLOWN, THE CAR IS ONLY 1YR OLD. THE SECOND TIME WE WERE DRIVING DOWN A BUSY HIGH WAY AND THE SAME THING HAPPENED THIS TIME IT WAS DETERMINED THAT THE FUEL PUMP WAS BAD THE DEALER REPLACED IT, THERE HAVE BEEN A MULTITUDE OF PROBLEMS WITH THIS VEHICLE FROM THE AC NOT COMING ON TO THE RADIO/NAV SCREEN NOT COMING ON WHEN THE CAR IS STARTED. BRAKE PROBLEMS SEEMS TO BE THE NEXT THING TH…

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ODI 10499565 · 33,000 mi

MY 2012 DODGE JOURNEY EXPERIENCES A STALL WHEN TRYING TO PICK UP SPEED. IT APPEARS TO SOUND LIKE THE TRANSMISSION DON'T WANT TO CHANGE OVER. IT MAKES A JUMPING SOUND WHEN TRYING TO PICK UP SPEED. *TR

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

36 mentions · 9.6% of complaints

Median mileage: 107,500 mi (28 usable records).

ODI 10465778 · 14,096 mi

CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

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ODI 10555908 · 12,987 mi

WHILE APPROACHING A STOP LIGHT VEHICLE STUTTERS LIKE THE TRANSMISSION IS SLIPPING. WHILE WAITING AT LIGHT THE VEHICLE ENGINE DIED. THIS CONTINUED FOR SEVERAL TIMES INTERMITTENTLY. NO WARNING LIGHTS NO WARNING. EXCEPT TRANSMISSION STUTTER. CALLED DEALER ABOUT ISSUE, THEY TOLD US IF THEY CAN'T REPRODUCE ISSUE NOTHING THEY CAN DO TO FIX. SO I CALLED CHRYSLER CUSTOMER SERVICE. THEY ASKED US WHAT WE WANTED THEM TO DO? I TOLD THEM I WANTED THIS CAR FIXED. SO THEY RECOMMEND OF COURSE BRING IT TO DEALER. AND WE DECIDE TO BRING BACK TO DEALER. IN THE T…

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ODI 10594950

ON 5/10/2014 DRVING AS NORMAL MY CAR BEGIN TO MAKE A LOUD NOISE AND THE CHECK ENGINE LIGHT BLINKED ON AND OFF A COUPLE OF TIMES THEN WENT OUT. BUT THE MOTOR DOUND LIKE IT WAS IDLING LOUDER N LOUDER. ONCE I GOT HOMEALL THE DEALERSHIP WERE CLOSED DO I HAD TO WAIT UNTIL MONDAY. SO ONCE I GET UP YO DRIVE ON MONDAY NO ISSUES AT ALL. BUT THE DRIVE WAS VERY RUGGED. SO I TOOK MY CAR IN EVEN THOUGH NO LIGHTS ARE ON AND THE COULDN'T DETECT ANYTHING WRONG. PICK MY CAR UP DROVE OK UNTIL I WENT TO WORK THE NEXT DAY LIGHT BACK ON NOW IM AT A POINT WHERE I D…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

24 mentions · 6.4% of complaints

Median mileage: 89,500 mi (16 usable records).

ODI 10544366 · 7,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FELT AS IF THE BRAKES HAD SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.

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ODI 10690007 · 20,000 mi

TL*THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE AND THE BRAKES FAILED. THE CONTACT STATED THAT THE BRAKES FAILED ONLY A FEW MONTHS AFTER THEY WERE INSTALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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ODI 10816601 · 50,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, AN ON COMING VEHICLE CRASHED INTO THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE CONTACT DID NOT KNOW THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

15 mentions · 4.0% of complaints

Median mileage: 109,000 mi (14 usable records).

ODI 10928500 · 90,000 mi

FOR THE LAST FOUR WEEKS MY VEHICLE JUST STOPS IN THE MIDDLE OF DRIVING AND SHUTS OFF THE STEERING WHEEL LOCKS AND THE CAR IS NOT MOVABLE FOR WELL OVER A FEW MINUTES. HAVE TAKEN THE VEHICLE TO BE CHECKED AND IT CLAIMS TO BE NOTHING BUT YET THE SAME PROBLEM PERSIST PLEASE ADVISE ME ON WHAT I SHOULD DO, THE VEHICLE IS AT 90,000 MILES AND I WANT TO FIGURE OUT THE PROBLEM PLEASE AND TY IN ADVANCE. *TR

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ODI 10953716 · 57,000 mi

I WAS DRIVING MY SUV AND WHILE DRIVING MY TRUCK STALLED AND I COULD NOT TURN IT OFF FOR SEVERAL MEANS. THE STEERING WHEEL LOCKED UP AND MY PUSH START BUTTON WOULD NOT LET ME TURN IT OFF TO RESTART. AFTER 10 MINS IT LET ME RESTART. I HAD IT TOWED TO A CAR REPAIR SHOP AND THEY CAN NOT FIND ANYTHING WRONG . THE FIRST SHOP TOLD ME THAT MY OIL WAS MIXING WITH MY COOLANT AND VISA VERSA . I THEN TOOK IT TO THE MAIN SHOP TO HAVE IT LOOKED AT AND THEY SAY IT'S NOTHING WRONG. I JUST DROP MY KIDS OFF MOMS BEFORE THIS HAPPEN AND I JUST GOT OFF THE INTERSTA…

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ODI 10969214 · 136,516 mi

DRIVING AT LOW SPEED, DURING LEFT HAND TURN VEHICLE ENGINE STALLED OUT AND POWER STEERING CEASED FUNCTIONING. POWER TO RADIO, LIGHTS,ETC. REMAINED FUNCTIONING. UPON COMING TO STOP IN SNOWBANK, PLACED VEHICLE IN PARK, PRESSED IGNITION BUTTON AND VEHICLE RESTARTED.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

12 mentions · 3.2% of complaints

Median mileage: 89,000 mi (10 usable records).

ODI 10568908 · 40,650 mi

THIS VEHICLE HAS AN ON-GOING PROBLEM WITH "ENGINE BATTERY DRAIN" WHICH HAS CAUSE NUMEROUS RETURNS TO THE DEALERSHIP 5-6 TIMES SINCE JULY 2013 FOR THE SAME PROBLEM (WILL NOT START-UP WITHOUT BEING BOOSTED OFF WITH JUMPER CABLES).HERE'S DESCRIPTION OF THE EVENT: JULY 10,2013 HAD TO BOOSTED OFF TO START WHILE OUT-OF TOWN, RETURN TO GA & ON JULY 18, TOOK VEHICLE TO DEALERSHIP & DISCOVERED THAT BATTERY NEEDED TO BE REPLACED; ON AUGUST 5, WHILE OUT-OF-TOWN HAD TO BE BOOSTED OFF TO START, GOT BACK TO GA. ON AUG. 7, TOOK VEHICLE BACK TO DEALERSHIP, THE…

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ODI 10568912 · 40,650 mi

THIS VEHICLE HAS AN ON-GOING PROBLEM WITH "ENGINE BATTERY DRAIN" WHICH HAS CAUSE NUMEROUS RETURNS TO THE DEALERSHIP 5-6 TIMES SINCE JULY 2013 FOR THE SAME PROBLEM (WILL NOT START-UP WITHOUT BEING BOOSTED OFF WITH JUMPER CABLES).HERE'S DESCRIPTION OF THE EVENT: JULY 10,2013 HAD TO BOOSTED OFF TO START WHILE OUT-OF TOWN, RETURN TO GA & ON JULY 18, TOOK VEHICLE TO DEALERSHIP & DISCOVERED THAT BATTERY NEEDED TO BE REPLACED; ON AUGUST 5, WHILE OUT-OF-TOWN HAD TO BE BOOSTED OFF TO START, GOT BACK TO GA. ON AUG. 7, TOOK VEHICLE BACK TO DEALERSHIP, THE…

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ODI 10610679 · 30,000 mi

MY 2012 DODGE JOURNEY REAR WINDSHIELD WIPER IS ACTING UP. IT WON'T START UNLESS THE WIPER SWITCH IS OFF AND THE CAR IS IN REVERSE. IT WILL NOT WORK IF I HAVE THE SWITCH ON. ALSO, I HAVE ONE TAIL LIGHT THAT'S BOTHERSOME. IF I OPEN ANY OF MY DOORS, ALL OF THE TAIL LIGHTS WORK. WHEN I TURN MY LIGHTS ON, ONE OF MY TAIL LIGHTS APPEARS TO BE OUT ALONG WITH MY LICENSE PLATE LIGHTS. I'M NOT SURE WHAT COULD BE CAUSING THESE PROBLEMS. *TR

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

5 mentions · 1.3% of complaints

Median mileage: 81,600 mi (4 usable records).

ODI 10493340 · 2,000 mi

WHEN APPLYING THE BRAKES AND COMING TO A STOP THERE WAS AN AWFUL GRINDING NOISE AND IT FELT AS IF THE VEHICLE MIGHT BE JERKING OR NOT STOPPING CORRECTLY. I BROUGHT IT TO THE DEALERSHIP FIRST THING ON MONDAY AND AFTER THEIR INSPECTION WAS TOLD THAT THE REAR BRAKE PADS ARE DEFECTIVE. THERE WAS SOME SURFACE RUST ON THE PADS AND ROTORS, BUT I WAS TOLD THAT IS NORMAL AND THAT THESE PARTS ACCUMULATE RUST OVERNIGHT BUT IT NORMALLY GRINDS OFF WHEN DRIVING THE NEXT DAY. THE DEALERSHIP DID NOT HAVE THE REAR BRAKE PADS OR ROTORS IN STOCK, SO THEY ARE ON…

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ODI 11206024 · 87,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE, JERKED, BUCKED, AND THE ELECTRONIC STABILITY AND TRACTION CONTROL INDICATORS ILLUMINATED. THERE WAS ALSO A DRASTIC REDUCTION OF SPEED TO THE POINT THAT THE VEHICLE WOULD STALL AT ANY GIVEN MOMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND NOTICED MOISTURE, AND THAT THE ABS MODULE NEEDED TO BE REPLACED. THE DEALER (MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE, 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, [phone rem…

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ODI 11219988 · 113,000 mi

YESTERDAY, WHILE WAITING AT A STOP SIGN MY 2012 JOURNEY SHUT OFF. I HAD NO IDEA IT HAD EVEN SHUT OFF! I PRESSED THE GAS TO GO AND THE CAR WOULDN'T MOVE. I WAS A LITTLE BAFFLED BECAUSE THE RADIO WAS STILL PLAYING. I PUT THE CAR IN PARK AND PRESSED THE IGNITION AND THE CAR STARTED AGAIN. THIS IS LATEST AND MOST UNSAFE ISSUE THAT I HAVE EXPERIENCED WITH THIS CAR. THE RADIO RANDOMLY CHANGES STATIONS AND IT DOESN'T SHUT OFF WHEN THE CAR IS SHUT OFF. I HAVE TO TURN THE RADIO OFF BEFORE I TURN THE CAR OFF BECAUSE IT WILL CONTINUE TO PLAY. THIS STARTED…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Fuel smell or leak mentions

1 mentions · 0.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10691436

2012 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO STEERING ISSUES, FUEL LEAKS AND BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED UPON PICKING THE VEHICLE UP FROM THE DEALER, IT WAS LEAKING GAS WHILE DRIVING ON THE FREEWAY. THE VEHICLE STALLED. ALSO, THERE WAS AN ISSUE WITH THE STEERING.*JB.....UPDATED 02/11/16 *BF UPDATED 9/27/2017*CN

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

1 mentions · 0.3% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11210763 · 60,000 mi

I WAS DRIVING ON THE HIGHWAY WHEN MY HUSBAND AND I SMELT A BURNING OIL LIKE SMELL WHICH WE THOUGHT WAS THE CAR IN FRONT OF US. NOTHING ON THE DASH INDICATED ANY ISSUES. WE ARRIVED HOME AND NOTICED IT WAS OUR CAR THAT THE SMELL WAS COMING FROM. I PARKED THE CAR AND CAME OUT THE NEXT MORNING AND NOTICED A SMALL WET SPOT UNDER MY CAR, THOUGHT NOTHING OF IT AND LEFT FOR WORK. AFTER WORKING ALL DAY I CAME OUT TO FIND ANOTHER SMALL WET SPOT AND ON THE DRIVE HOME THE SAME SMELL. MENTIONED IT TO MY HUSBAND WHO GLANCED UNDERNEATH BUT COULDN'T SEE WHERE …

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b