Auto Recall Watch
U.S. public vehicle records

2013 Dodge JOURNEY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

353 owner complaints analyzed

4 distinct recall campaigns

72,000 mi median reported failure mileage

Scope: 2013 model year. Data updated: . 236 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 72 of 353 complaints (20.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior8724.6%
Electrical and battery issues6117.3%
Steering behavior267.4%
Transmission and shifting205.7%
Engine operation174.8%
Fuel system concerns10.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
72
Electrical System
71
Service Brakes
61
Seats
54
Air Bags
44
Electronic Stability Control (Esc)
44
Unknown Or Other
31
Power Train
29
Component breakdown data
CategoryCount
Engine72
Electrical System71
Service Brakes61
Seats54
Air Bags44
Electronic Stability Control (Esc)44
Unknown Or Other31
Power Train29

Engine: 72; Electrical System: 71; Service Brakes: 61; Seats: 54; Air Bags: 44; Electronic Stability Control (Esc): 44; Unknown Or Other: 31; Power Train: 29

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
25
25,000 to 49,999
47
50,000 to 74,999
54
75,000 to 99,999
43
100,000 to 149,999
51
150,000 and above
16
Reported problems by failure mileage data
CategoryCount
Under 25,00025
25,000 to 49,99947
50,000 to 74,99954
75,000 to 99,99943
100,000 to 149,99951
150,000 and above16

Under 25,000: 25; 25,000 to 49,999: 47; 50,000 to 74,999: 54; 75,000 to 99,999: 43; 100,000 to 149,999: 51; 150,000 and above: 16

50,000 to 74,999 miles has the most reports with usable mileage (54). 117 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
3
2014
17
2015
47
2016
44
2017
25
2018
34
2019
57
2020
51
2021
21
2022
14
2023
12
2024
12
2025
9
2026
7
Complaints over time data
CategoryCount
20133
201417
201547
201644
201725
201834
201957
202051
202121
202214
202312
202412
20259
20267

2013: 3; 2014: 17; 2015: 47; 2016: 44; 2017: 25; 2018: 34; 2019: 57; 2020: 51; 2021: 21; 2022: 14; 2023: 12; 2024: 12; 2025: 9; 2026: 7

Pattern summary

Engine leads the component reports. Braking behavior appears in 87 complaint narratives. Electrical and battery issues appears in 61 complaint narratives. Steering behavior appears in 26 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10512866 · 2013-05-20 (May 20, 2013)

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

Owner-reported narrative. 24,000 miles reported. Look up ODI 10512866 at NHTSA ↗

Owner report 10554426 · 2013-12-02 (December 2, 2013)

HAD A 2013 DODGE JOURNEY FROM AVIS CAR RENTAL WHILE MY VEHICLE WAS BEING REPAIRED. MY 3 YEAR OLD SON WAS IN THE FAR BACK SEAT ON THE PASSENGER SIDE OF THE CAR. AFTER OUR TRIP HOME FROM THE HOLIDAYS, I SAW MY SON HAD A 2ND DEGREE BURN ON HIS RIGHT LEG. IT HAD BEEN NEXT TO THE HEATER VENT. MY HUSBAND WENT OUT AND IT WAS SUPER HOT. *TR

Owner-reported narrative. Look up ODI 10554426 at NHTSA ↗

Owner report 10556104 · 2013-12-15 (December 15, 2013)

THIS CAR IS BRAND NEW AND HAS MAJOR FLAW LEAKS WATER THROUGH ROOF SOMEWHERE AND WHOLE HEADLINER IS FULL OF WATER IS COMING OUT OF HEATER VENTS IN CEILING AS WELL AS DVD ENTERTAINMENT SYSTEM WHICH I BELIEVE IS A ELECTRICAL HAZARD .VEHICLE WAS BROUGHT TO DEALER ONCE AND WAITING FOR SECOND APPOINTMENT .WAS TOLD CLOGGED VENTS CAR WAS 2 MONTHS OLD AND NEVER HAD AN ISSUE I DON'T BELIEVE CLOGGED VENTS SERIOUS ISSUE .CAN CAUSE SEVERAL MECHANICAL AND SAFETY ISSUES. *TR

Owner-reported narrative. 1,800 miles reported. Look up ODI 10556104 at NHTSA ↗

Owner report 10559277 · 2014-01-09 (January 9, 2014)

ROOF IN BACK END IS LEAKING INTO CEILING THEN DRIPPING DOWN INTO THE FLOOR BOARD. COMPLETELY SOAKED. HAVE NOT EVEN HAD MY DODGE JOURNEY 2013 FOR A YR YET. *TR

Owner-reported narrative. 26,000 miles reported. Look up ODI 10559277 at NHTSA ↗

Owner report 10564357 · 2014-02-14 (February 14, 2014)

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

Owner-reported narrative. 7,125 miles reported. Look up ODI 10564357 at NHTSA ↗

Owner report 10564671 · 2014-02-17 (February 17, 2014)

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

Owner-reported narrative. 1,500 miles reported. Look up ODI 10564671 at NHTSA ↗

Owner report 10573821 · 2014-03-20 (March 20, 2014)

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10573821 at NHTSA ↗

Owner report 10576247 · 2014-04-01 (April 1, 2014)

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE SWERVED TO THE RIGHT WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUBFRAME, THE DRIVE AXLE, THE REAR SUSPENSION AND THE TIRES WERE REPLACED FOUR TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 174 AND THE CURRENT MILEAGE WAS 9,265.

Owner-reported narrative. 174 miles reported. Look up ODI 10576247 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V431000 · Engine And Engine Cooling:Engine

Reported: 2015-07-07 (July 7, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

NHTSA campaign record ↗
15V675000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Reported: 2015-10-19 (October 19, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

NHTSA campaign record ↗
16V273000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2016-05-06 (May 6, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

NHTSA campaign record ↗
17V432000 · Air Bags:Frontal

Reported: 2017-07-07 (July 7, 2017)

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

353 unique complaints in this selection. Analysis snapshot: 2026-10-01.

66.9%Usable mileage236 / 353 records
100.0%Valid incident date353 / 353 records
100.0%Valid filing date353 / 353 records
100.0%Ordered incident and filing dates353 / 353 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20072008200920102011201220132014201520162017201820192020
Electrical System
125.0%
ODI 10734640 · 57,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS REPAIRED FOR THE WIRELESS IGNITION NODE MODULE AND THE ACCOUNT WAS CLOSED BY THE DEALER. SINCE THE RECALL REPAIR, THE HORN SELF-ACTIVATED AND SOUNDED FOR APPROXIMATELY 45 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT REPAIRED. THE VIN AND NH UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Look up ODI 10734640 at NHTSA ↗

675.0%
ODI 10463147 · 59,000 mi

TL* THE CONTACT OWNS A 2008 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER FOR A DIAGNOSIS AND IT WAS DISCOVERED THAT THE WIRELESS IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

Look up ODI 10463147 at NHTSA ↗

74351.8%
ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

Look up ODI 10241061 at NHTSA ↗

57758.4%
ODI 10357714 · 12,000 mi

2010 DODGE JOURNEY, SHUT DOWN TWICE WHILE DRIVING. ONCE IN THE NEIGHBORHOOD GOING 20MPH, ONCE ON A HIGHWAY GOING 60. WIFE HAD TO PULL OFF ONTO GRASS WHILE CARS ALMOST RUN HER OVER. CAR RESTARTS FINE. NOTHING REPLACED YET AS WE THOUGHT THE FIRST TIME WAS JUST A HICCUP, TAKING TO DEALER TOMORROW. *TR

Look up ODI 10357714 at NHTSA ↗

4124.3%
ODI 10437589

THIS IS THE FIRST INCIDENT 2 MONTHS AFTER I PURCHASED THIS BRAND NEW TRUCK. THE CAR HAD NO POWER AT ALL. IT WOULD NOT START. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY. ABOUT 6 MONTHS LATER THE CAR WOULD NOT GO INTO GEAR THE HEAD OR BRAKE LIGHTS WOULD NOT WORK. I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASED IT FOR THE FOURTH TIME AND IT IS HAS BEEN IN THE SERVICE CENTER ABOUT A MONTH AND THEY HAVE NO ANSWERS. I HAVE HAVE CALLED DODGE NUMEROUS TIMES AND CAN'T GET ANY HELP FROM ANYONE. THIS VEHICLE IS NOT SAFE I HAVE BEEN PULLED OVER BY POLICE N…

Look up ODI 10437589 at NHTSA ↗

11430.3%
ODI 10469656 · 1,200 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SXT, EQUIPPED WITH A PARK SENSE MOPAR BACKING SYSTEM (PART NUMBER 82212465). THE CONTACT WAS IN REVERSE WHEN THE BACKING SYSTEM ALERTED THAT THERE WAS ANOTHER VEHICLE APPROACHING. THE CONTACT HEARD THE ALERT CHIME BUT STATED THAT THE ALARM NEEDED TO BE AMPLIFIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,600. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, NOT…

Look up ODI 10469656 at NHTSA ↗

7120.1%
ODI 10573821

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Look up ODI 10573821 at NHTSA ↗

10425.0%
ODI 10584671 · 1,800 mi

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

Look up ODI 10584671 at NHTSA ↗

11721.2%
ODI 10716263 · 7,500 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE AND TRACTION CONTROL WARNING LIGHTS FLASHED. IN ADDITION, THE GEAR WAS DIFFICULT TO SHIFT OUT OF DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO A DEALER ON A SECOND OCCASION WHERE IT WAS DIAGNOSED THAT A LEVER FAILED IN THE TRANSMISSION PAN. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEH…

Look up ODI 10716263 at NHTSA ↗

8421.7%
ODI 10957181 · 20 mi

HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR RESETS TIME AND ALL SETTINGS. HAS BEEN UPDATED REPEATEDLY AND CONTINUES TO DO SO.

Look up ODI 10957181 at NHTSA ↗

5829.4%
ODI 11091408 · 4,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S BLUETOOTH FAILED TO OPERATE CORRECTLY. UPON REACHING HIS DESTINATION, THE CONTACT PARKED, TURNED OFF, AND EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE SEVERAL HOURS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED USING BATTERY BOOSTER CABLES. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313), BUT THE FA…

Look up ODI 11091408 at NHTSA ↗

7230.8%
ODI 11103911

AFTER PCM AND ECM RECALL REPAIR, BLUETOOTH SYSTEM WOULD NOT CONNECT, CHECK ENGINE LIGHT ON, TOUCH SCREEN RADIO MALFUNCTIONING WHILE DRIVING, ECO COLOR DRIVEING TRACKER NOLONGER WORKED, THE ELECTRONIC GAS MILES WAS INCORRECT (EXP: AFTER PUTING GAS IN MILES SHOWED 115 UNTIL EMPTY, DRIVE 7 MILES THE CAR WOULD SHOW 70 MILES TO EMPTY) BOTH WOULD MALFUNCTION WHILE DRIVING HIGHWAY AND CITY. VEHICLE WOULD NOW SHAKE WHEN IDLING AND WAS HESITATE TO START. VEHICLE HAS BEEN AT DEALERSHIP REPAIR SHOP FOR 7 DAYS FOR SECOND REPAIR.

Look up ODI 11103911 at NHTSA ↗

2323.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

Look up ODI 11245096 at NHTSA ↗

1929.2%
ODI 11574999

Rear back up camera upside down sometimes flashes in and out or just black at times.

Look up ODI 11574999 at NHTSA ↗

Engine
250.0%
ODI 10474564 · 32,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE IT FAILED START. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE WIND MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000. UPDATED 10/10/12*CN THE CONSUMER STATED THERE HAS SINCE BEEN A THIRD FAILURE. UPDATED 10/17/12

Look up ODI 10474564 at NHTSA ↗

00.0%

No examples available for this selection.

14910.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

Look up ODI 10458293 at NHTSA ↗

16416.6%
ODI 10465308 · 5,800 mi

WHILE DRIVING AT HWY. SPEED 50 MPH, ENGINE JUST CUT OFF, LOSING LIGHTS, POWER ETC.. AFTER MONTHS OF COMPLAINTS AND APPOINTMENTS WITH NO HELP, FINALLY RECEIVED A RECALL NOTICE ABOUT A YR. AFTER OUR FIRST COMPLAINTS. THE IGNITION SWITCH HAD TO BE REPLACED, FOB WAS SLIPPING OUT OF IGNITION. NOW BRAKES ARE ON BACK ORDER, RESURFACED BOTH FRONT AND REAR AT 9406 MILES,ADJUSTED AT 12259, AND AWAITING PARTS FOR OUR THIRD REPAIR ON THE BRAKES FRONT AND REAR AT 20697. DID I MENTION THEY WANT A 100. DEDUCTIBLE TO REPAIR A DEFECT IN THEIR BRAKES. *TR

Look up ODI 10465308 at NHTSA ↗

2917.2%
ODI 10465603 · 16,000 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT WAS TRAVELING 55 TO 60 MPH WHEN THE ENGINE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,500.

Look up ODI 10465603 at NHTSA ↗

9725.8%
ODI 10465778 · 14,096 mi

CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

Look up ODI 10465778 at NHTSA ↗

7220.4%
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

Look up ODI 10621484 at NHTSA ↗

9823.6%
ODI 10622517 · 700 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

Look up ODI 10622517 at NHTSA ↗

13524.4%
ODI 10662457 · 8 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS VIOLENTLY SHAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8.

Look up ODI 10662457 at NHTSA ↗

11329.2%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

Look up ODI 10883578 at NHTSA ↗

4321.8%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

Look up ODI 11048322 at NHTSA ↗

3012.8%
ODI 11099864 · 646 mi

ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXI…

Look up ODI 11099864 at NHTSA ↗

99.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

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812.3%
ODI 11436484

Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying numerous of times to turn it on and after calling a tow truck. Eventually it came on and I was able to get home but as I was driving the rmp kept going high and the it was making noises. I got home and looked up the symbol and it said it's the electric t…

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Service Brakes
125.0%
ODI 10820900

TL* THE CONTACT OWNS A 2003 (NA) DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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112.5%
ODI 11118616

A SHORT IN THE DRIVERS DOOR WIRING HARNESS CAUSES HEAD LIGHTS TO FLASH, TURN SIGNALS TO FAIL TO OPERATE, SPEEDOMETER FAILURE, CRUISE CONTROL FAILURE, AND WARNING LIGHTS TO FLASH. IT ALSO FEELS LIKE ABS IS DISABLED. THIS PROBLEM OCCURS AT RANDOM WHILE DRIVING. VEHICLE HAS BEEN TAKEN TO DEALERSHIP AND DIAGNOSED AND THE PROBLEM CONFIRMED BY TECHNICIANS. THE ESTIMATED REPAIR COST IS OVER $900 AND THE PARTS NEEDED FOR THE REPAIR IS ON NATIONAL BACKORDER FOR AT LEAST THREE WEEKS. THIS PROBLEM OCCURS WITH NUMEROUS MODEL YEARS OF THE DODGE JOURNEY. I H…

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1067.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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10010.1%
ODI 10458634 · 32,500 mi

NTHSA, GOOD MORNING, I HAVE BEEN EXPERIENCING CONCERNS REGARDING THE BRAKING SYSTEM ON MY 2010 DODGE JOURNEY. WHEN DRIVING AT SPEEDS OVER 55 MPH ON THE HIGHWAY AND HAVING TO APPLY THE BRAKES THE STEERING WHEEL BEGIN TO SHAKE BACK AND FORTH AND THIS IS SOMEWHAT ALARMING TO BOTH ME AND MY WIFE. I HAVE HAD MANY VEHICLES IN THE PAST AND I HAVE NOT EVER EXPERIENCED THIS BEFORE. IS THERE A RECALL ON THE BRAKING SYSTEM OR SHOULD WE BE ALARMED AND MORE IMPORTANTLY WHAT SHOULD BE DONE? CONTACT DODGE AND FILE A COMPLAINT OR ASK THEM IF THEIR IS A …

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4727.8%
ODI 10462804 · 11,000 mi

I PURCHASED MY VEHICLE NEW IN APRIL 2011. SINCE I'VE HAD MY VEHICLE I'VE BEEN HAVING ISSUES WITH THE BRAKING SYSTEM. I TOOK THE VEHICLE TO MY LOCAL DODGE DEALERSHIP FOR A METAL GRINDING NOISE I'VE BEEN HAVING AT LOW SPEED BRAKING AND THE STEERING WHEEL SHAKES VIOLENTLY WHEN I APPLY THE BRAKES AT SPEEDS USUALLY ABOVE 45 MPH OR HIGHER. AFTER THE DEALERSHIP HAD A DAY TO TEST MY VEHICLE, THEY RELATED THEY DID NOT NOTICE ANY PROBLEMS WITH THE VEHICLE BRAKING SYSTEM. SINCE THAT VISIT I'VE HAD NEW TIRES INSTALLED ON MY VEHICLE AND IM STILL EXPERINCING…

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9525.3%
ODI 10464809 · 5,490 mi

BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT I…

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6117.3%
ODI 10564357 · 7,125 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

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8019.2%
ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

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9417.0%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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5012.9%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

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147.1%
ODI 11101685

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE PUSH TO STAR FUNCTION WAS USED. ALSO, THERE WAS AN ISSUE WITH THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE DEALER (GOLDY CHRYSLER DODGE JEEP RAM, 187 KINETIC DR., HUNTINGTON, WV 25701) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR ON JUNE 27, 2018. THE MANUFACTURER WAS …

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208.5%
ODI 11110328 · 200 mi

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

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55.0%
ODI 11331979 · 23,000 mi

WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR

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34.6%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

26518.5%
ODI 10267949 · 5,500 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORS. THE FAILURE RECURRED NINE MONTHS LATER. CURRENTLY, THE DEALER IS REPAIRING THE VEHICLE. SHE BELIEVES THAT SUCH A NEW VEHICLE SHOULD NOT HAVE THESE DEFECTS SO SOON. THE FAILURE MILEAGE WAS 5,500 AND CURRENT MILEAGE WAS 14,900.

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888.9%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10628970 · 26,000 mi

MY SPOUSE WAS DRIVING ON I-20 E BETWEEN MILE MARKER 51 AND 52 IN SC ON 25 JULY 2014 AROUND 0645 HOURS AND GOT INTO A WRECK. PRIOR TO THE WRECK SHE FELT THE STEERING WHEEL JERK AND THEN SHE WENT FROM THE RIGHT LANE INTO THE GUARD WIRES ON THE LEFT LANE THEN IMMEDIATELY WAS JOLTED TO THE RIGHT MEDIAN. THE FORCE OF THE IMPACT RIPPED MOST OF THE FRONT OF THE VEHICLE APART. SHE WAS WEARING HER SEATBELT AND RECEIVED SEATBELT BURNS AND NO AIRBAG DEPLOYMENT. PRIOR TO THIS INCIDENT, ON 25 DECEMBER 2013, AROUND 0700 HOURS, MY SPOUSE WAS REAR ENDED AND T…

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287.4%
ODI 10458099 · 2,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.

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4412.5%
ODI 10512866 · 24,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

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4611.1%
ODI 10584939 · 2,300 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

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6812.3%
ODI 10779389 · 3,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED AWAY BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 3,000. UPDATED 02/26/16*LJ; VEHICLE WAS TOTALED OUT NON-REPAIRABLE PER INSURANCE STATE FARM UPDATED 4/16/08*JB *TR

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266.7%
ODI 10992614 · 20,000 mi

CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE AIRBAGS. THIS IS A 8 SEAT FAMILY VEHICLE AND CAN BE ASSUMED THAT CHILDREN WOULD BE IN THE BACK SEAT, THEREFORE SPILLS AND/OR TRASH ARE LIKELY TO ROLE UNDER THE DRIVER AND FRONT PASSENGER SEATS, YET THE WIRES IN QUESTION OR THIN, FRAGILE, AND UNPROTEC…

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2814.2%
ODI 11054908 · 8,500 mi

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED DAMAGE. THE AIR BAGS DID NOT DEPLOY. APPROXIMATELY TEN MINUTES AFTER THE CRASH, FLAMES WERE PRESENT UNDER THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER (DODGE CHRYSLER OF TITUSVILLE IN TITUSVILLE, FL) AND THE MANUFACT…

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125.1%
ODI 11172154 · 2,138 mi

TL* THE CONTACT OWNED A 2018 DODGE JOURNEY. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A CABLE MEDIAN. THE FRONT DRIVER'S SIDE WHEEL AND THE AXLE FRACTURED AND DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED JOHN L. SULLIVAN DODGE CHRYSLER JEEP RAM AT [phone removed] (LOCATED AT 950 HARTER PKWY, YUBA CITY, CA 95993) A…

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88.0%
ODI 11383972 · 10,000 mi

I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. …

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23.1%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

845.9%
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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11111.2%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10758618 · 60,000 mi

MY HUSBAND WAS DRIVING THE CAR WHEN ALL OF A SUDDEN THE RADIO, ALL THE LIGHTS INSIDE, THE DASHBOARD, AND EVERYTHING JUST STOPPED BUT THE CAR WAS STILL RUNNING. HE HAD TO PULL OVER, TURN OFF THE ENGINE AND THEN RESTART IT FOR THINGS TO TURN BACK ON. A FEW DAYS LATER I WAS DRIVING AND ALL THE LIGHTS INSIDE THE CAR TURNED ON SIMULTANEOUSLY FOR NO REASON. THIS HAPPENED A FEW TIMES DURING THE SHORT DRIVE. HASN'T HAPPENED SINCE BUT MECHANIC ASKED ME TO CALL DODGE TO CHECK ON RECALL. NO RECALL WHEN I CALLED DODGE BUT OTHERS HAVE NOTICED SIMILAR I…

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4812.8%
ODI 10722937 · 29,400 mi

MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.

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318.8%
ODI 10582977 · 13,200 mi

JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE HAPPENED. I HAVE ONLY HAD THIS CAR SINCE OCTOBER 2013. *TT

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6515.6%
ODI 10743589 · 27,000 mi

2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD I NEED 2 NEW FRONT TIRES KHUMO TIRES AT THAT TIME I HAD ONLY 27000 MILES HE SHOWED HOW THE THREADS ARE SHOWING THROUGH THE RUBBER , I HAVE NOT ABUSED DRIVING OF MY JOURNEY SERVICE PERSON SAID TO ME THAT LOOKING AT THE TIRES HE COULD TELL THAT I DO N…

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8014.5%
ODI 10745387 · 10,520 mi

WAS DRIVING OUTT OF STATE IN A 5 MONTH OLD VEHICLE. WE THEN STOPPED AT A FOOD PLACE FOR ABOUT 25 MINUTES. WHEN I TRIED TO START THE CAR, BRAKE PEDAL WAS HARD AND WOULD NOT GIVE WAY, DASH LIGHTS LIT UP RUN LIGHT AS WELL BUT VEHICLE DID NOT START. ON SEVERAL OCCASSIONS THE SAME THING HAPPENED WITH NO RESULTS. AFTER 5 ATTEMPTS, THE VEHICLE FINALLY STARTED AND THE CHECK ENGINE LIGHT LIT UP. LIGHT STAYED ON FOR 4 DAYS AND THEN WENT OFF. CONTACTED DEALERSHIP, AFTER INSPECTION DETERMINED CRANKSHAFT SENSOR MESSAGE WAS RECORDED. PART WAS ORDERED AND REP…

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6516.8%
ODI 10839324 · 2,000 mi

WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND BECAUSE WE WERE ON A SLIGHT INCLINE, A GOLF CLUB FELL OUT OF THE GOLF BAG AND LANDED IN THE MIDDLE OF THE ONTERSECTION. WE REALIZED THE HATCH WAS OPENED AFTER WE PASSED THROUGH THE INTERSECTION ( SAQUARO AND SHEA IN FOUNTAIN HILLS , ARIZONA. …

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2512.7%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

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4519.2%
ODI 11113355

PURCHASED THIS VEHICLE 7/13/2018 AND IT IS NOT EQUIPPED WITH A BACKUP CAMERA. DODGE IS ALSO ADVERTISING THAT THIS IS STANDARD EQUIPMENT ON THE VEHICLE. THEY ALSO DID NOT DISCLOSE THAT THE VEHICLE WAS NOT EQUIPPED. AS FAR AS I KNOW ALL VEHICLES ARE TO BE EQUIPPED BY MAY 1, 2018. THIS WAS PURCHASED FROM PEACOCK IN BRUNSWICK, GA

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2929.0%
ODI 11318697

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

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1929.2%
ODI 11528227

About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.

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Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

876.1%
ODI 10261872

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

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434.4%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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169.5%
ODI 10435037 · 4,400 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY AWD. THE CONTACT STATED THAT SHIFTING IN DIFFERENT GEARS, SHE NOTICED A LOUD CLUNKING NOISE AND THE VEHICLE WOULD JOLT IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE NEW MODEL DODGE JOURNEYS ALL DROVE THE SAME WAY. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE M…

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359.3%
ODI 10458498 · 1,350 mi

I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT O…

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298.2%
ODI 10564671 · 1,500 mi

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

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358.4%
ODI 10573813 · 1,500 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

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7613.7%
ODI 10713903 · 1,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

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8522.0%
ODI 10904358 · 6,000 mi

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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3115.7%
ODI 11030780 · 7,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT PROVIDED.

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187.7%
ODI 11156919 · 30 mi

WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FLAT SURFACE IF U DONT KEEP FULL PRESSURE ON BRAKE CAR WILL ROLL BACK

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66.0%
ODI 11362716 · 25,739 mi

THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.

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34.6%
ODI 11628123

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards on and could not exit the vehicle due to heavy traffic and unsafe conditions. No warning lights for a leak or empty reservoir where coolant goes. At blow up the antifreeze flushed to the engine and all oil flushed to the radiator cause an immediate e…

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Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

715.0%
ODI 10231205 · 860 mi

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

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676.8%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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2313.6%
ODI 10440124 · 5,400 mi

THE CAR HAS BEEN SHAKING FOR A FEW MONTHS NOW, WORSE WHEN BRAKING. TWICE NOW, WE HAVE HAD TO STOP ABRUPTLY AND THE FRONT BRAKES DID NOT WORK CORRECTLY. ONCE IT DID CAUSE A MINOR ACCIDENT. THERE IS A LOUD GRINDING SOUND FROM THE FRONT WHEEL AREA AND POOR STOPPING AND THE STEERING WHEEL SHAKES. IT HAS BEEN TO THE DEALER FOUR TIMES NOW FOR THE SAME COMPLAINTS. THEY REPLACED THE REAR ROTORS FOR SOME REASON. NOW THEY ARE REPLACING THE FRONT ROTORS. THE DEALER CLAIMED THERE HAVE BEEN NO REPORTS OF BRAKING/STEERING PROBLEMS FOR THIS YEAR/MODEL SO THEY…

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236.1%
ODI 10490833 · 1,000 mi

I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NOTIFIED JOHN JOHNSON OF THE INCIDENT AND I PLEADED FOR THEM TO SEND ME A TOW TRUCK BECAUSE OF MY 100,000 MI WARRANTY. FURTHER, I CONTACTED THE MANUFACTURERS CHRYSLER GROUP AND EXPLAINED THE SITUATION. EVENTUALLY, BECAUSE OF THE ACCIDENT CAUSE AND EFFECT THEY TOOK THE VEHICLE AND SEND FOR A …

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205.7%
ODI 10664770 · 25,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A VIOLENT VIBRATION COMING FROM THE FRONT OF THE VEHICLE CAUSING THE VEHICLE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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276.5%
ODI 10640461 · 3,700 mi

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF TH…

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397.1%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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348.8%
ODI 10865100 · 4,000 mi

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

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157.6%
ODI 11113660 · 8,000 mi

WE WERE DRIVING DOWN A 55 MILE PER HOUR HIGHWAY AND GETTING READY TO MAKE A RIGHT HAND TURN ONTO A NARROW BRIDGE. WE SLOW DOWN BEFORE MAKING THE TURN AND AS WE PROCEEDED THE CAR SHUT DOWN LOSING CONTROL OF BRAKES AND POWER STEERING. WE WERE ABLE TO PULL WHEEL ENOUGH FROM GOING OFF THE BRIDGE. WE WERE ABLE TO START IT RIGHT BACKUP AFTER WE GOT CONTROL AND CAME TO A STOP, BUT IT WAS ONE OF THE MOST SCARY EXPERIENCES EVER WITH A VEHICLE. IMMEDIATELY MADE APPT TO HAVE IT LOOKED AT BY DEALERSHIP AND THEY COULD NOT FIND ANYTHING TO HELP US. THEY …

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114.7%
ODI 11141773

IT'S MAKING A WINNING NOISE.

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22.0%
ODI 11505291

Same issue is occurring in my vehicle as a recall that has occurred with years up to 2016. Upon startup in cold weather the power steering fluid leaks from the vehicle.

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34.6%
ODI 11396817 · 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AND THE FRONT WHEELS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER KUNES CHRYSLER LOCATED AT 1615 N STATE ST, BELVIDERE, IL 61008 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS …

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Seats
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

60.4%
ODI 10275877 · 700 mi

METAL RAILS FOR THE 2ND ROW SEATS ARE SHARP ON THE ENDS. MY CHILD HAS BUMPED HER FOOT ON THIS NUMEROUS TIMES AND HAS CUT OPEN HER TOE ON THIS RAIL. *TR

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222.2%
ODI 10383529

2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

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21.2%
ODI 10416706 · 4,898 mi

1. TWO AND HALF YEAR OLD TODDLER FELL INSIDE THE CAR IN THE 2ND ROW ISLE. 2. INSIDE SEAT RAILS ARE NOT COVERED AS THE OUTSIDE ONES THAT ARE CLOSER TO THE PASSENGER DOORS. THE POTENTIAL OF HAPPENING AGAIN IS VERY HIGH. IT'S CONSEQUENCES SUFFERED FOR THIS NEGLIGENCE IS THE TODDLER NEEDED TO BE TAKEN TO THE EMERGENCY ROOM, TO BE X-RAYED AND STITCHED UP FOR A LACERATION ON THE KNEE. TEST ARE STILL PENDING IF LACERATION HAD ANY HARM ON MUSCLES OR TENDONS OF THE KNEE OR LEG. 3. I VISITED A DODGE DEALER PARTS AND SERVICE DEPARTMENT TODAY TUESDAY AUGU…

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92.4%
ODI 10531974 · 13,956 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT HEATING SYSTEM FAILED AND COULD NOT BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 13,956.

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5415.3%
ODI 10925749 · 51,412 mi

ON SEPTEMBER 28 2016 2:30 PM RIDING NORTH ON HWY 59 FROM KINGWOOD WE HAD JUST PASSED THRU SHEPPARD TX. WE HAD BEEN ON CRUISE AT 70 MPH SINCE CLEVELAND TX WHEN WE HEARD A LOUD EXPLOSION MY HEAD REST HAD EXPLODED AND PUSHED MY HEAD FORWARD FAST. MY HUSBAND WAS DRIVING AND HE THOUGHT I HAD BEEN SHOT BY A STRAY BULLET THE WAY MY HEAD BOLTED FORWARD.

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389.1%
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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8715.7%
ODI 10824379 · 36,000 mi

DRIVERS SEAT, PASSENGER SEAT PLASTIC AROUND SEAT BELT ON SIDE OF SEAT BREAKS AND SEAT BELT GETS STUCK IN BETWEEN CRACKED AREA. MIDDLE ROW SEATS SIDE PLASTIC PIECE BREAKS ALSO, POPPING OFF EXPOSING METAL SHARP PIECE WHICH CAN CUT YOUR LEG OR HAND OF CLOSE TO THAT PIECE. VEHICLE IS 2015 AND HAS HAD RECALLS, CONTINUES BRAKE PROBLEMS AND JUST RECENTLY THROTTLE BODY AND CAM PROBLEMS.

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348.8%
ODI 11122760 · 28,000 mi

AFTER BEING REAR ENDED AT A STOPPED POSITION AND PUSHED INTO ANOTHER STOPPED VEHICLE IN FRONT, THUS CAUSING A DOUBLE COLLISION, THE DRIVER SEAT HEADREST COMPLETELY EJECTED FROM DRIVER SEAT. DRIVER SEAT ADJUSTMENT BAR CAUSED DEEP TISSUE DAMAGE TO LEGS. THIRD ROW SEAT SPLIT AND SEPARATED SEAT SURFACE FROM BACK SUPPORT. INCIDENT TOOK PLACE AT A REDLIGHT FOR A LEFT-TURN LANE FROM THE HIGHWAY TO AN INTERSECTING ROAD. VEHICLE WAS STRUCK BY A MINIVAN STILL MAINTAINING FULL HIGHWAY SPEED OF AT LEAST 55 MPH. IMAGES ARE AVAILABLE UPON REQUEST.

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157.6%
ODI 11256843 · 6,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 62-74 MPH, THE VEHICLE SHOOK AND A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. ALSO, WHILE DRIVING, THE VEHICLE'S REAR END TENDED TO SWAY TOWARDS THE RIGHT. THE CONTACT STATED THAT THE VEHICLE'S DRIVER'S SEAT FAILED TO LOCK IN THE DESIRED POSITION. THE CONTACT TOOK THE VEHICLE TO DIRECT CHRYSLER DODGE (LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382, [phone removed]) WHERE A FRONT AND REAR WHEEL ALIGNMENT WAS PERFORMED. THE DEALER ALSO REPLACED THE DRIVER'S SEAT AND…

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135.6%
ODI 11162433 · 10,536 mi

I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT…

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44.0%
ODI 11450312

Seat wont close in back seat second row wont close at all it broken itself

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine51,250–113,250 mi82,000 mi40
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

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ODI 10664477 · 32,654 mi

TURNED CAR ON AND FEELS LIKE THE ENGINE IS STUTTERING NEED TO MAKE TRIP TO DEALER. SUSPENSION NOISE COMING FROM THE FRONT. TRUCK HAS BEEN TAKEN TO THE DEALER NUMEROUS TIMES ON THE SUSPENSION ISSUE. THE FIRST TIME THEY SAID THEY LUBED THE BUSHINGS AND EVERY OTHER TIME THEY SAY THERE IS NOTHING WRONG WITH IT. THIS TRUCK IS A SAFETY HAZARD FOR MY FAMILY. *TR

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ODI 10723937 · 34,536 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 34,536. MA 04/04/15 UPDATED 10/19/2017*CN

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Electrical System40,500–85,726 mi57,000 mi50
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

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ODI 10627839 · 15,000 mi

EXISTING PROBLEM ~DOORS WILL NOT UNLOCK.SOMETIMES I CANNOT GET IN MY VEHICLE, THEN SOMETIMES THE PERSONS IN BACK SEAT CANNOT GET OUT. THERE IS NO PATTERN IT MAY WORK FOR A WEEK DAY OR MONTH THEN START MESSING UP AGAIN. THIS TO ME COULD BE A SAFETY ISSUE BECAUSE I CARRY MY GRANDMOTHER,MOTHER AND GRANDDAUGHTER IN MY VEHICLE ON A REGULAR BASIS. ALSO WHEN I GO TO WORK IT IS DARK OUTSIDE AND I FEEL LIKE I NEED TO GET INTO MY CAR THEN NOT HAVE TO WAIT AND HOPE IT UNLOCKS. MY CAR HAS BEEN TO THE DEALERSHIP 2 TIMES GETTING READY TO GO BACK FOR A 3RD TR…

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ODI 10639924 · 39,301 mi

TL* THE CONTACT RENTED A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A KEYLESS PUSH TO START BUTTON FEATURE. AFTER THE CONTACT PRESSED THE KEY FOB TO LOCK THE DOORS, THE VEHICLE FAILED TO INDICATE THAT THE ENGINE WAS STILL RUNNING. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,301.

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Service Brakes34,500–84,500 mi60,000 mi35
ODI 10564357 · 7,125 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

Look up ODI 10564357 at NHTSA ↗

ODI 10807606 · 65,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND DURING RAINY WEATHER CONDITIONS AT APPROXIMATELY 20 MPH, THE VEHICLE BEGAN SPINNING UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS OR THE ALL WHEEL DRIVE SENSOR, FAILED BUT THAT THE VEHICLE COULD STILL BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR…

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ODI 10810029 · 40,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY WHILE THE ENGINE STALLED. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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Seats72,322–115,302 mi96,700 mi37
ODI 10925749 · 51,412 mi

ON SEPTEMBER 28 2016 2:30 PM RIDING NORTH ON HWY 59 FROM KINGWOOD WE HAD JUST PASSED THRU SHEPPARD TX. WE HAD BEEN ON CRUISE AT 70 MPH SINCE CLEVELAND TX WHEN WE HEARD A LOUD EXPLOSION MY HEAD REST HAD EXPLODED AND PUSHED MY HEAD FORWARD FAST. MY HUSBAND WAS DRIVING AND HE THOUGHT I HAD BEEN SHOT BY A STRAY BULLET THE WAY MY HEAD BOLTED FORWARD.

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ODI 11101699 · 110,000 mi

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOT…

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ODI 11119850 · 99,996 mi

I WAS SITTING WITH MY CAR ON, IN PARK IN THE PARKING LOT WHEN MY DRIVER SIDE HEADREST DEPLOYED. I DIDN'T GET IN AN ACCIDENT, THE HEADREST WASN'T EVEN BEING TOUCHED. IT SUDDENLY DEPLOYED AND LUCKILY I WAS LEANING FORWARD SO IT DIDN'T HIT ME. IT LOOKS LIKE SOMETHING INSIDE OF IT BROKE.

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Air Bags47,500–115,000 mi85,000 mi27
ODI 10512866 · 24,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

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ODI 10641234 · 14,000 mi

OUR AIR BAG LIGHT HAS BEEN ON FOR THE LAST 4 MONTHS. WHEN WE TOOK IT TO THE SERVICE DEPARTMENT THEY STATED NOTHING WAS WRONG WITH THE AIR BAGS. WHEN THE LIGHT CAME BACK ON WE TOOK IT AGAIN TO THE SERVICE DEPARTMENT WHERE THEY SAID THERE WAS A PROBLEM WITH OUR HARNESS. WE HAVE ALSO TAKEN OUR CAR IN FOR THE AC NOT WORKING AND THEY HAVE CHANGED THE MODULE 3 TIMES ALREADY AND THE PROBLEM IS STILL THERE. *TR

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ODI 10734071 · 23,000 mi

AIRBAG LIGHT APPEARS TO TURN ON AND ALARM WHEN MAKING TURNS. GOING TO DEALER TOMORROW

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Electronic Stability Control (Esc)48,585–88,242 mi61,627 mi26
ODI 10807606 · 65,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND DURING RAINY WEATHER CONDITIONS AT APPROXIMATELY 20 MPH, THE VEHICLE BEGAN SPINNING UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS OR THE ALL WHEEL DRIVE SENSOR, FAILED BUT THAT THE VEHICLE COULD STILL BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR…

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ODI 10810029 · 40,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY WHILE THE ENGINE STALLED. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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ODI 10810128 · 63,254 mi

I WAS DRIVING DOWN THE HIGHWAY GOING ABOUT 48 MILES PER HOUR WITH MY BABY IN THE CAR AND I TRIED TO SLOW THE VEHICLE DOWN FOR A YELLOW LIGHT MY BREAKS WOULD NOT STOP IT TOOK A HARD STOMP TO COME TO A COMPLETE STOP. ALSO MY CAR WILL NOT SHIFT GEARS IT JERKS WHEN DONE AND TAKES OFF VERY SLOWLY HARDLY PICKING UP SPEED. IT ALSO MAKES A KNOCKING SOUND AND VIBRATION WHEN YOU DRIVE AND AFTER YOU TURN THE IGNITION OFF

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Unknown Or Other36,697–107,500 mi65,500 mi18
ODI 10582977 · 13,200 mi

JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE HAPPENED. I HAVE ONLY HAD THIS CAR SINCE OCTOBER 2013. *TT

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ODI 10724995 · 46,000 mi

WHILE I WAS DRIVING I SMELLED SOMETHING BURNING. NOTICED SMOKE COMING OUT OF AIR VENT (DRIVER SIDE NEAR WINDOW). PULLED OVER AND NOTICE BROWN\BLACK SMOKE COMING OUT OF DRIVER'S SIDE DOOR (WHERE WINDOW AND LOCK CONTROLS ARE). GOT KIDS OUT OF THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN CAR IS TURNED BACK ON THE DOOR CONTINUES TO SMOKE. WINDOWS HAVE OPENED AND CLOSED WITH NO POWER. WAS CAUTIONED NOT TO DRIVE IT AS IT WILL CATCH ON FIRE. READING OTHER RECALLS ON WINDOW SWITCHES THERE MAY BE A POSSIBILITY OF CATCHING FIRE WHILE SITTING S…

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ODI 10745848 · 20,000 mi

2013 DODGE JOURNEY WAS LEASED NEW, WITH KUMHO SOLUS KH16 TIRES FROM THE FACTORY. VEHICLE WERE INFLATED WITH NITROGEN AND VALVE STEMS CAPPED WITH SIGNIFYING GREEN CAPS. WINTER ENSUED AND NOTICED THAT PRESSURE WAS DECREASING IN ONE OF THE TIRES. UNABLE TO LOCATE A NITROGEN SERVICE, WAS FORCED TO INFLATE WITH AIR. AFTER ABOUT A WEEK, FOUND SAME TIRE TO STILL BE LOSING AIR; DUE TO THE CONTINUING SUB ZERO TEMPS, I FIGURED IT WAS NORMAL COLD WEATHER PRESSURE LOSS. STILL LOSING PRESSURE, REMOVED TIRE AND FOUND A LEAK IN THE TREAD, TIRE WAS PLUGGED, IN…

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Power Train47,272–85,466 mi68,793 mi18
ODI 10564671 · 1,500 mi

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

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ODI 10578312 · 75 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE AND WOULD SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WERE SOFTWARE FAILURES. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 8,500.

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ODI 10778440 · 34,263 mi

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WIL…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

3 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11629475

Recently I have been having issues with the rear back up camera in the vehicle not working turning off beeping when nothing is around, also glitching and showing the camera upside down. I am also experiencing battery drainage in the vehicle I have just had the battery replaced and the alternator replaced as well, while I am searching online for common issues this seems to be happening to a large amount of people and the issues just keep equaling out to more then one problem. Motors staying on, electrical problems, constant power draws, many m…

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2025-012None
ODI 11634792

The Catalytic Converter is the issue per our mechanic. We have had several issues out of the the vehicle, resulting in more money than the car is worth. The car no longer reaches over 55-60 mph, which is unsafe on the highway. Many times the car wont start. We thought it was the battery which have been changed several times, but the last mechanic stated it in fact the recall part that is needed.

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ODI 11637995

We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitting in the pasenger seat and all of a sudden we heard what sounded like a loud pop and my head was hit by the head rest for no reason . We were not in an accident or anthing to cause it to just all of a sudden deploy.

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2025-020None

No examples available for this selection.

2025-031None
ODI 11651269

The driver side seat headrest cushion deployed automatically. There was no car collision. I noticed the seat headrest deployed after returning to the car hours later. I liked into the interior back side of the cushion part and I saw broken pieces inside.

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2025-041None
ODI 11652174

My headrest randomly deployed/opened. I have contacted the dealership, and spoke directly, with Dodge; still no success. I have been trying to get this issue fixed for over a year; I still have a broken headrest that hurts my neck and makes it uncomfortable to drive. Please RECALL the headrest for 2013 Dodge Journey! This is my second form and NOTHING has been done yet!!

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2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-081None
ODI 11681728

The contact owns a 2013 Dodge Journey. The contact stated that the vehicle failed to start. The contact stated that the brake pedal was depressed and the Push to START button was pressed; however, the vehicle failed to start. The contact stated that the brake pedal felt firm and added force was needed to depress the brake pedal. The vehicle was taken to the dealer and was diagnosed with ETC (Electronic Throttle Control) system failure. The vehicle was repaired. The contact stated that most recently, the failure reoccurred, and the vehicle faile…

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2025-091None
ODI 11687948

On Tuesday, September 16, 2025, at approximately 1:30 PM, the driver’s side headrest, part of my 2013 Dodge Journey’s AHR (Active Head Restraint) system suddenly exploded for no apparent reason. I was alone in the vehicle, waiting to make a left turn. The sudden loud, sharp sound and impact to the back of my head startled and stunned me; I felt as if I had been rear ended. I looked back but there was no one behind me. Not knowing what had happened, I felt scared and light headed. I was still able to complete my turn but I pulled over to compose…

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2025-100None

No examples available for this selection.

2025-113None
ODI 11698080

The contact owns a 2013 Dodge Journey. The contact stated that while the vehicle was parked, the contact became aware of a fluid leak underneath the front end of the vehicle. The “Low Oil” warning light was illuminated. The vehicle was taken for an oil change, and the contact was informed that the oil level was adequate, and the oil was clean. The contact was informed that the warning light might be faulty. The vehicle was taken to the dealer, and the dealer found 5 holes in the radiator. The radiator was replaced. The dealer informed the conta…

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ODI 11698412

Oil filter housing cap broke during Oil filter change.

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ODI 11700612

Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a total loss vehicle now the ABS and traction lights or on the seatbelt deployed light is on air sensor light on and brakes or grinding I purchased on 10-4- 2025 this is November-20-2025 I asked for refund and to cancel they say as is not sure this is a wreck or flooded vehicle

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2025-120None

No examples available for this selection.

2026-011None
ODI 11714378

We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blower going etc but speed was dropping to 0 quickly. We were in a small town so we could pull over but had it been a highway it could have caused major issue pending what lane you were in. There was no warning, no sign like a check engine light nothing. I got out and checked the engine area everything looked fine, continued moving and tapping things and finally shut the hood ready to call road side assistance because it had been abo…

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2026-021None
ODI 11715809

I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for the beauty cover R32/NHTSA 15V-431. I was supposed to be contacted when the parts were available and never was. My beauty cover has come off and my ABS system randomly turns off. I am not sure who reported that these repairs for the recalls were completed but they were not. I would like them to be completed before my car either catches fire OR my ABS gives out and I get in an accident.

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2026-031None
ODI 11721423 · 267,000 mi

The contact owned a 2013 Dodge Journey. The contact received a notification of NHTSA Campaign Number: 17V432000 (Air Bags). The contact stated that previously, while driving at an undisclosed speed, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The check engine oil pressure warning light illuminated. In addition, the contact managed to pull over at a local gas station and noticed black smoke leaking from under the hood. The contact stated that after she depressed the release hood latch button, t…

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2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-062None
ODI 11746595

ABS Module failure. Replaced ABS module with brand new Mopar replacement. ABS module still will not communicate with system. No traction control, cruise control, multiple lights in dash.

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ODI 11747308

Incident occurred onJune 29, 2026 approximately around 6 pm. The system in question is the electrical. I was pulling out of the parking space at the Safeway parking lot, my arm was rested on the driver side door, window was down, and I heard the automatic door locks engaged. At that exact moment I felt a heavy shock go through my arm. I screamed, and at first I did not know what happened. As I was driving home, I knew the shock had come from my arm resting on the door lock. My left arm had a visible red mark. The incident had just now oc…

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2026-070None

No examples available for this selection.

2026-082None
ODI 11756515

The contact owns a 2013 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the air bag and ABS warning lights illuminated, and the cruise control feature became inoperable. The contact received notifications for Manufacturer Recalls: R61 and T47; and the vehicle was taken to a dealer where the air bag wiring harness and the ABS module water ingress were replaced; however, the failure reoccurred approximately five years later. The vehicle was taken to a different dealer but was not diagnosed or repaired.…

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ODI 11759940 · 153,000 mi

The contact owns a 2013 Dodge Journey. The contact stated that while driving, the ABS, brake, and traction control warning lights remained illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed replacement. The vehicle was not repaired. The contact was informed by the mechanic that the replacement ABS module was no longer available from the manufacturer. The contact associated the failure with NHTSA Campaign Number: 15V675000 (Electronic Stability Control(ESC), Service Bra…

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2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 222 reports

2019: 22 complaints · 2020: 10 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201941622
20200810
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201910000
20206401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineElectrical SystemService BrakesSeatsAir BagsElectronic Stability Control (Esc)Unknown Or OtherPower Train
Engine—
16
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

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ODI 10760214 · 80,000 mi

WITHOUT WARNING ONE DAY THE CAR STARTED SMOKING THEN CAUGHT ON FIRE RIGHT WHILE I WAS DRIVING ON THE HWY. I QUICKLY JUMPED OUT ON THE HWY ALMOST INTO TRAFFIC TRYING TO GET AWAY FROM THE SUV THET WITHIN SECONDS QUICKLY ENGULFED INTO FLAMES. I COULD HAVE BEEN KILLED. THE DEALERSHIP MADE NO MENTION ABOUT THE DEFECTS OR REPAIRS. I WOULD LIKE TO FILE A COMPLAIN/LAWSUIT TO SEEK A FULL REFUND ALONG WITH DAMAGES, PAIN AND SUFFERING.

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ODI 10788978

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN…

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5
ODI 10816484

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 10821696 · 15,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE ABS WARNING LIGHT AND ENGINE WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 10851021

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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0
2
ODI 10788978

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN…

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ODI 11721423 · 267,000 mi

The contact owned a 2013 Dodge Journey. The contact received a notification of NHTSA Campaign Number: 17V432000 (Air Bags). The contact stated that previously, while driving at an undisclosed speed, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The check engine oil pressure warning light illuminated. In addition, the contact managed to pull over at a local gas station and noticed black smoke leaking from under the hood. The contact stated that after she depressed the release hood latch button, t…

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2
ODI 10816484

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 10851021

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10851021 at NHTSA ↗

3
ODI 10776582 · 53,000 mi

THE 2013 DODGE JOURNEY'S VIN NUMBER IS: 3C4PDCAB9DT2241. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMISTRATION HAS STATED TO ME THAT THE RECALL FOR THE ENGINES'S COVER RECALL HAS PASSED THE 60 DAY GRACE PERIOD. TO ENSURE SATISFACTORY RECALL PERFORMANCE AND RECTIFICATION I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE RECALL AND A HORRENDOUS SMELL THAT STARTED IN 2014 AND CONTINUES TODAY. THE SMELL SO TERRIBLE CONTRIBUTED TO COUGHING, ALLERGIES, SNEEZING AND ITCHING FROM MYSELF AND OTHER PASSENGERS. THE SMELL AS SINCE BEEN DIAGNOSED A…

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ODI 11257982 · 128,000 mi

MY JOURNEY KEEPS STALLING ON ME ESPECIALLY WHEN STOPPED (RED LIGHTS,STOP SIGNS, IN TRAFFIC ETC.) AT ONE POINT IT EVEN STALLED OUT ON ME WHILE DRIVING AND I COULDN'T MOVE THE STEERING WHEEL, BRAKES, NOTHING! IT COMPLETELY LOCKED UP. I WAS LUCKY THAT THAT TIME I WAS IN MY NEIGHBORHOOD OTHERWISE I WOULD HAVE GOTTEN IN A CAR ACCIDENT. AT FIRST THE FUEL CAP LIGHT KEPT COMING ON, DODGE DEALER TOLD US TO JUST HAVE THE CAP REPLACED (WE DID) BUT THE LIGHT KEEPS COMING ON AND OFF STILL AND NOT RESOLVING ANY PROBLEMS. THEN A RED LIGHTENING BOLT CAME ON A …

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ODI 11453022

Vehicle will not start. Took to dealership and they charged battery. After repairing some recommendations I got the car back and it wouldn’t start. Same issue as before, I took it back and they said it was dead battery. I paid for a new battery and drove it home. Next day it would not start. I’ve been reading some reader boards and I’m told it has to do with wiring to the transmission. It gets cold in Alaska and my daughter and granddaughter can’t be stranded in inclement weather. Tested the starter and the alternator and both are good. New bat…

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9
ODI 10809721 · 30,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, THE RPMS INCREASED, AND THE VEHICLE LUNGED FORWARD. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING 35 MPH AND LESS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

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ODI 10929837

BOUGHT THE 2013 DODGE JOURNEY BRAND NEW ON MARCH 2013. MY JOURNEY ONLY HAS LESS THAN 21,000 MILES ON IT AND YET THE V6 MISFIRES CAUSING THE GAS TO FILL THE (ALL THE WAY TO THE MUFFLER) BACK AND FRONT (ENGINE) OF THE VEHICLE, I FOUND THIS OUT WHEN I TURN ON MY CAR SATURDAY MORNING, THE CAR STARTED SHAKING AND I COULD SMELL THE GAS FUMES FILLING UP THE INSIDE IF THE CAR. I DROP IT OFF TO THE REPAIR SHOP AND I WAS TOLD, I WAS LUCKY THAT IT DIDN'T CAUGHT ON FIRE.

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ODI 11041929

I HAVE A 5YR. 100,00 ML WARRANTY ON THIS CAR BUMBER TO BUMBER . MONTHS OF PROBLEMS TO FIND OUT IT HAS INTERNAL FAILURE TOTALLY INTEGRATED POWER MODULE.. MONTHS OF CAR JUMPING, TOWING, DOORS LOCKING CANT GET OUT, LIGHTS FLASHING,2 RECALLS, BROUGHT A CAR BATTERY NOW ITS SITTING ON DODGE LOT SINCE 10/17/17.AN WILL NOT RUN. AS A CONSUMER WHO BROUGHT THIS VEHICLE BELIEVING DODGE WOULD HOLD TO THIS ACCOUNTABILITY TOTAL FAILURE AND WANTS ME TO PAY FOR IT THIS SHOULD NOT BE ACCEPTED. MY EXPERIENCE WITH THIS IS NOT SAFE FOR ME AND MY FAMILY.

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Electrical System
16
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

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ODI 10760214 · 80,000 mi

WITHOUT WARNING ONE DAY THE CAR STARTED SMOKING THEN CAUGHT ON FIRE RIGHT WHILE I WAS DRIVING ON THE HWY. I QUICKLY JUMPED OUT ON THE HWY ALMOST INTO TRAFFIC TRYING TO GET AWAY FROM THE SUV THET WITHIN SECONDS QUICKLY ENGULFED INTO FLAMES. I COULD HAVE BEEN KILLED. THE DEALERSHIP MADE NO MENTION ABOUT THE DEFECTS OR REPAIRS. I WOULD LIKE TO FILE A COMPLAIN/LAWSUIT TO SEEK A FULL REFUND ALONG WITH DAMAGES, PAIN AND SUFFERING.

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ODI 10788978

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN…

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—
7
ODI 10825352

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT SATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 11175050 · 99,398 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE INTERIOR LIGHTING WAS ILLUMINATED. THE VEHICLE EVENTUALLY STARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE MODULE WAS DAMAGED FROM MOISTURE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HY…

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ODI 11241635 · 69,599 mi

VEHICLE NEVER SHIFTS RIGHT. DOORS SOMETIMES WON'T UNLOCK LEAVING ME STUCK INSIDE. STRANDED ON SIDE OF ROAD AFTER BATTERY SAVER LIGHT CAME ON AND ABS LIGHT CAUSING MY CAR RPMS TO FLY UP TO 4 REPEATEDLY AND I COULD BARELY GET OFF THE MAIN ROAD SAFELY BEFOELRE THE CAR STOPPED RUNNING. WHEN I GO TO TURN IT BACK ON SAYS MY CAR IS NOT IN PARK WHICH IT IS. I REALLY HOPE I'M NOT DEALING WITH WHAT OTHER PEOPLE HAVE DEALT WITH WITH THIS VEHICLE. MY CAR IS ABOUT TO HIT 70K MILES. I GET EVERY SERVICE DONE TO IT. ALSO GOT THE BRAKES DONE NEW AND THEY STILL …

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0
4
ODI 10788978

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN…

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ODI 10854046 · 51,000 mi

I WAS TRAVELING TO WORK ON THE CITY STREET IN MY 2013 DODGE JOURNEY SXT, A PERSON RAN THE RED LIGHT AND STRUCK ME NEAR THE GAS TANK AND THEN STRUCK ME A SECOND TIME IN THE FRONT DRIVERS SIDE OF THE VEHICLE. SIX OF THE AIR BAGS DEPLOYED, THE VEHICLE WAS TOTALED IN THE CRASH. I AM WRITING THIS BECAUSE I KNOW THAT I AM HERE TODAY DUE TO THE BUILD OF THE 2013 DODGE JOURNEY SXT. I WAS SO SURPRISED THAT I WENT OUT AND PURCHASED ANOTHER DODGE JOURNEY.

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ODI 11349045 · 85,968 mi

MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO CHANGE MY TIRES INCLUDING THE BACK TIRES THE MOST.THE CAR WAS IN MOTION WHEN THIS HAPPENED.THE LIGHT IS ON THE DASH, BUT NO ONE WILL FIX IT, I HAVE A SON WHO IS 14 YEARS OLD I BOUGHT THE CAR BECAUSE I THOUGHT IT WOULD BE DEPENDABLE. MY SON HAS TO HAVE A LIVE AND KIDNEY TRANSPLANT. THE CAR …

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7
ODI 10898387

I CONTACTED THE MANUFACTURER/DEALERSHIP AT BOB CALDWELL ON MORSE RD IN COLUMBUS, OHIO. I WAS TOLD THREE SEPARATE TIMES THEY COULD COMPLETE THE RECALL REPAIRS AND EACH TIME I WAS THEN TOLD THEY CANNOT.

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ODI 10917456 · 50,000 mi

I OWN A 2013 DODGE JOURNEY. ON OCTOBER 5TH MANY ELECTRICAL ISSUES BEGAN AND CONTINUE EVEN AFTER THE RECALLS HERE ADDRESSED. ABS LIGHT CAME ON, TRACTION CONTROL DISABLED, CRUISE CONTROL FUNCTION QUIT WORKING DASH DISPLAYS/TOUCHSCREEN BEGAN TO FLICKER, BLUETOOTH/UCONNECT/VOICE SYSTEMS BECAME NON-RESPONSIVE, AMBIENT LIGHTING ON THE PASSENGER SIDE FLICKERS ON AND OFF, AND THE CLIMATE CONTROL SYSTEM TURNED ON AFTER BEING SET TO THE OFF POSITION. THE VEHICLE CABIN IS BEING CONTAMINATED BY FUMES AND BY THE FIBERGLASS SOUNDPROOFING THAT IS SOMEHOW ENTE…

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ODI 11112996 · 48,500 mi

TAKATA RECALL SOMETIMES MY VEHICLE WILL NOT STAR,T BASICALLY EVERY WEEK. I CANNOT PUSH THE PEDAL DOWN NOTHING LIGHTS UP THE WINDSHIELD WIPERS WILL NOT STOP GOING OFF AIRBAG LIGHT, ENGINE, AND TIRE PRESSURE SENSOR ALL COME ON. IF CAR DOES START THE WINDSHIELD WIPERS WILL CONTINUE AS WELL AS LIGHTS THEN GAS GUNGE WILL GO TO ZERO, CRUISE CONTROL SHUTS OFF AND BLINKERS WILL NOT WORK, ALL HAPPENS SIMULTANEOUSLY WHILE DRIVING MAKING IT VERY DANGEROUS. I HAVE FOUND MANY PEOPLE WITH THIS ISSUE YET NO CLEAR FIX. IT IS VERY DANGEROUS AND OUT RIGHT RIDIC…

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7
ODI 10724995 · 46,000 mi

WHILE I WAS DRIVING I SMELLED SOMETHING BURNING. NOTICED SMOKE COMING OUT OF AIR VENT (DRIVER SIDE NEAR WINDOW). PULLED OVER AND NOTICE BROWN\BLACK SMOKE COMING OUT OF DRIVER'S SIDE DOOR (WHERE WINDOW AND LOCK CONTROLS ARE). GOT KIDS OUT OF THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN CAR IS TURNED BACK ON THE DOOR CONTINUES TO SMOKE. WINDOWS HAVE OPENED AND CLOSED WITH NO POWER. WAS CAUTIONED NOT TO DRIVE IT AS IT WILL CATCH ON FIRE. READING OTHER RECALLS ON WINDOW SWITCHES THERE MAY BE A POSSIBILITY OF CATCHING FIRE WHILE SITTING S…

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ODI 10778440 · 34,263 mi

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WIL…

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ODI 11097933 · 110,000 mi

FOR OVER 2 YEARS I'VE TRIED VARIOUS THINGS TO GET MY REVERSE LIGHTS TO WORK. CHECKED FUSES, CHECKED THE BULBS. ONE DAY MY REVERSE LIGHTS STOPPED WORKING, MY HATCH STOPPED LOCKING AND UNLOCKING WHILE ALL OTHER DOORS COMPLIED. AND SOME OF MY BRAKE LIGHTS STOPPED WORKING. AFTER VIGOROUSLY YOUTUBING, I FOUND A VIDEO ON CHANGING THE LIFTGATE WIRING. WHERE I FOUND MY ISSUE. THIS IS A SERIOUS FIRE HAZARD!! WHEN I REMOVED THE WIRING HARNESS, 4 OF MY WIRES LOOKED AS THOUGH THEY HAD BEEN CUT. NO WONDER THINGS WEREN'T WORKING.. AFTER USING ELECTRICAL CONN…

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6
ODI 10778440 · 34,263 mi

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WIL…

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ODI 10873104 · 50,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE JERKED VIOLENTLY. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/18/…

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ODI 11041929

I HAVE A 5YR. 100,00 ML WARRANTY ON THIS CAR BUMBER TO BUMBER . MONTHS OF PROBLEMS TO FIND OUT IT HAS INTERNAL FAILURE TOTALLY INTEGRATED POWER MODULE.. MONTHS OF CAR JUMPING, TOWING, DOORS LOCKING CANT GET OUT, LIGHTS FLASHING,2 RECALLS, BROUGHT A CAR BATTERY NOW ITS SITTING ON DODGE LOT SINCE 10/17/17.AN WILL NOT RUN. AS A CONSUMER WHO BROUGHT THIS VEHICLE BELIEVING DODGE WOULD HOLD TO THIS ACCOUNTABILITY TOTAL FAILURE AND WANTS ME TO PAY FOR IT THIS SHOULD NOT BE ACCEPTED. MY EXPERIENCE WITH THIS IS NOT SAFE FOR ME AND MY FAMILY.

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Service Brakes
5
ODI 10816484

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 10821696 · 15,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE ABS WARNING LIGHT AND ENGINE WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 10851021

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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7
ODI 10825352

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM), AND 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT SATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 11175050 · 99,398 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE INTERIOR LIGHTING WAS ILLUMINATED. THE VEHICLE EVENTUALLY STARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE MODULE WAS DAMAGED FROM MOISTURE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HY…

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ODI 11241635 · 69,599 mi

VEHICLE NEVER SHIFTS RIGHT. DOORS SOMETIMES WON'T UNLOCK LEAVING ME STUCK INSIDE. STRANDED ON SIDE OF ROAD AFTER BATTERY SAVER LIGHT CAME ON AND ABS LIGHT CAUSING MY CAR RPMS TO FLY UP TO 4 REPEATEDLY AND I COULD BARELY GET OFF THE MAIN ROAD SAFELY BEFOELRE THE CAR STOPPED RUNNING. WHEN I GO TO TURN IT BACK ON SAYS MY CAR IS NOT IN PARK WHICH IT IS. I REALLY HOPE I'M NOT DEALING WITH WHAT OTHER PEOPLE HAVE DEALT WITH WITH THIS VEHICLE. MY CAR IS ABOUT TO HIT 70K MILES. I GET EVERY SERVICE DONE TO IT. ALSO GOT THE BRAKES DONE NEW AND THEY STILL …

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—0
3
ODI 10824101 · 25,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE PARKING THE VEHICLE, THE BRAKES DID NOT RESPOND AND THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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ODI 11035914 · 60,000 mi

TAKATA RECALL. BRAKES LOCKED UP TRYING TO AVOID A CAR COMING TOWARDS ME, LOST CONTROL AND AIRBAGS DEPLOYED IN AN ACCIDENT AND SMOKED AND BURNT MY ARM AND LEG

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ODI 11700612

Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a total loss vehicle now the ABS and traction lights or on the seatbelt deployed light is on air sensor light on and brakes or grinding I purchased on 10-4- 2025 this is November-20-2025 I asked for refund and to cancel they say as is not sure this is a wreck or flooded vehicle

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31
ODI 10807606 · 65,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND DURING RAINY WEATHER CONDITIONS AT APPROXIMATELY 20 MPH, THE VEHICLE BEGAN SPINNING UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS OR THE ALL WHEEL DRIVE SENSOR, FAILED BUT THAT THE VEHICLE COULD STILL BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR…

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ODI 10810029 · 40,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY WHILE THE ENGINE STALLED. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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ODI 10810128 · 63,254 mi

I WAS DRIVING DOWN THE HIGHWAY GOING ABOUT 48 MILES PER HOUR WITH MY BABY IN THE CAR AND I TRIED TO SLOW THE VEHICLE DOWN FOR A YELLOW LIGHT MY BREAKS WOULD NOT STOP IT TOOK A HARD STOMP TO COME TO A COMPLETE STOP. ALSO MY CAR WILL NOT SHIFT GEARS IT JERKS WHEN DONE AND TAKES OFF VERY SLOWLY HARDLY PICKING UP SPEED. IT ALSO MAKES A KNOCKING SOUND AND VIBRATION WHEN YOU DRIVE AND AFTER YOU TURN THE IGNITION OFF

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0
1
ODI 11344277

IM PAYING FOR SECOND OWBERSHIP PUT 1300.00 CASH DOWN PAYING MONTHLY CAR NOTE OF 313.00 SINGLE PARENT OF 4 CHILDREN

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Seats000—
5
ODI 11101699 · 110,000 mi

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOT…

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ODI 11110144

PASSENGER HEADREST AIRBAG SPONTANEOUSLY DEPLOYED INJURING PASSENGER. THE VEHICLE WAS PARKED AND STATIONARY AT THE TIME OF THE INCIDENT.

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ODI 11325504

DRIVER SIDE HEAD REST VIOLENTLY BURST APART DURING NORMAL OPERATION GOING DOWN THE HIGHWAY. NO IMPACT TO CAR ONE WAY OR THE OTHER TO CAUSE DAMAGE. THE IMPACT HIT THE BACK OF MY WIFE'S HEAD CAUSING DISORIENTATION AND THE FRIGHTEN AWARENESS SHE HAD BEEN STRUCK. AT THE TIME, SHE WAS NOT AWARE OF WHAT HIT HER UNTIL SHE NOTICED THE HEAD REST HAD COME APART. THE HEAD REST IS NOW SHOWING THE COMPONENTS OF THE MECHANISM AND DRIVING IS NOW DIFFICULT. THERE IS NOTICEABLE PLASTIC COMPONENTS THAT APPEAR TO BE SHATTERED OR DAMAGED INSIDE THE HEADREST. …

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0
4
ODI 11101699 · 110,000 mi

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOT…

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ODI 11218697 · 116,000 mi

PASSENGER FRONT SEAT HEADREST DRIVING DOWN THE ROAD THE HEADREST SHOT OPEN STRIKING MY WIFE IN THE BACK OF THE HEAD FOR NO APPARENT REASON. I HAVE READ OTHER ISSUES OTHER PEOPLE HAVE EXPERIENCED SAME PROBLEM. THIS IS DANGEROUS AND NEEDS TO BE ADDRESSED BEFORE A ACCIDENT HAPPENS AND SOMEONE GETS KILLED. I THINK DODGE SHOULD BE RECALLING THESE VEHICLES FOR THESE ISSUES.

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ODI 11302577 · 146,320 mi

MY HEADREST ON MY DRIVER SEAT JUST BUSTED OUT WHILE I WAS DRIVING ON I10 AND HIT ME IN THE BACK OF MY HEAD. IT HIT ME SO HARD I SWERVED LEFT TO RIGHT LIKE 3 4 TIMES, I LITERALLY HAD TO PULL OVER AND GET OUT TO SEE WAT THAT WAS, I THOUGHT SOMETHING CAME THRU THE BACK OF MY WINDOW, IT KNOCKED ME DIZZY FOR A FEW MINUTES, I HAD TO SIT AND WAIT, I THOUGHT I WAS GOING TO GO OUT, I HAD TO CLOSE MY EYES AND DEBILITATE, THE MOST SCARIEST THING EVER, MY NECK AND BACK HURT.*DT*JB

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0
Air Bags
2
ODI 10788978

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN…

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ODI 11721423 · 267,000 mi

The contact owned a 2013 Dodge Journey. The contact received a notification of NHTSA Campaign Number: 17V432000 (Air Bags). The contact stated that previously, while driving at an undisclosed speed, the vehicle would hesitate to accelerate as intended while the accelerator pedal was depressed. The check engine oil pressure warning light illuminated. In addition, the contact managed to pull over at a local gas station and noticed black smoke leaking from under the hood. The contact stated that after she depressed the release hood latch button, t…

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4
ODI 10788978

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN…

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ODI 10854046 · 51,000 mi

I WAS TRAVELING TO WORK ON THE CITY STREET IN MY 2013 DODGE JOURNEY SXT, A PERSON RAN THE RED LIGHT AND STRUCK ME NEAR THE GAS TANK AND THEN STRUCK ME A SECOND TIME IN THE FRONT DRIVERS SIDE OF THE VEHICLE. SIX OF THE AIR BAGS DEPLOYED, THE VEHICLE WAS TOTALED IN THE CRASH. I AM WRITING THIS BECAUSE I KNOW THAT I AM HERE TODAY DUE TO THE BUILD OF THE 2013 DODGE JOURNEY SXT. I WAS SO SURPRISED THAT I WENT OUT AND PURCHASED ANOTHER DODGE JOURNEY.

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ODI 11349045 · 85,968 mi

MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO CHANGE MY TIRES INCLUDING THE BACK TIRES THE MOST.THE CAR WAS IN MOTION WHEN THIS HAPPENED.THE LIGHT IS ON THE DASH, BUT NO ONE WILL FIX IT, I HAVE A SON WHO IS 14 YEARS OLD I BOUGHT THE CAR BECAUSE I THOUGHT IT WOULD BE DEPENDABLE. MY SON HAS TO HAVE A LIVE AND KIDNEY TRANSPLANT. THE CAR …

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3
ODI 10824101 · 25,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE PARKING THE VEHICLE, THE BRAKES DID NOT RESPOND AND THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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ODI 11035914 · 60,000 mi

TAKATA RECALL. BRAKES LOCKED UP TRYING TO AVOID A CAR COMING TOWARDS ME, LOST CONTROL AND AIRBAGS DEPLOYED IN AN ACCIDENT AND SMOKED AND BURNT MY ARM AND LEG

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ODI 11700612

Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a total loss vehicle now the ABS and traction lights or on the seatbelt deployed light is on air sensor light on and brakes or grinding I purchased on 10-4- 2025 this is November-20-2025 I asked for refund and to cancel they say as is not sure this is a wreck or flooded vehicle

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5
ODI 11101699 · 110,000 mi

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOT…

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ODI 11110144

PASSENGER HEADREST AIRBAG SPONTANEOUSLY DEPLOYED INJURING PASSENGER. THE VEHICLE WAS PARKED AND STATIONARY AT THE TIME OF THE INCIDENT.

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ODI 11325504

DRIVER SIDE HEAD REST VIOLENTLY BURST APART DURING NORMAL OPERATION GOING DOWN THE HIGHWAY. NO IMPACT TO CAR ONE WAY OR THE OTHER TO CAUSE DAMAGE. THE IMPACT HIT THE BACK OF MY WIFE'S HEAD CAUSING DISORIENTATION AND THE FRIGHTEN AWARENESS SHE HAD BEEN STRUCK. AT THE TIME, SHE WAS NOT AWARE OF WHAT HIT HER UNTIL SHE NOTICED THE HEAD REST HAD COME APART. THE HEAD REST IS NOW SHOWING THE COMPONENTS OF THE MECHANISM AND DRIVING IS NOW DIFFICULT. THERE IS NOTICEABLE PLASTIC COMPONENTS THAT APPEAR TO BE SHATTERED OR DAMAGED INSIDE THE HEADREST. …

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—
1
ODI 11349045 · 85,968 mi

MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO CHANGE MY TIRES INCLUDING THE BACK TIRES THE MOST.THE CAR WAS IN MOTION WHEN THIS HAPPENED.THE LIGHT IS ON THE DASH, BUT NO ONE WILL FIX IT, I HAVE A SON WHO IS 14 YEARS OLD I BOUGHT THE CAR BECAUSE I THOUGHT IT WOULD BE DEPENDABLE. MY SON HAS TO HAVE A LIVE AND KIDNEY TRANSPLANT. THE CAR …

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3
ODI 11101699 · 110,000 mi

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOT…

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ODI 11208563 · 61,000 mi

1. DRIVER SIDE HEADREST POPPED (AIRBAG) WHILE PARKED. THE BRAKE LIGHT IN THE DASH WAS ILLUMINATED 2. ON THE INSTRUMENT PANEL THE "BRAKE" LIGHT ILLUMINATES INTERMITTENLY

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ODI 11427131

Dodge Journey 2013 Headrest deployment while driving down the road for no reason.

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0
Electronic Stability Control (Esc)
2
ODI 10816484

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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ODI 10851021

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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7
ODI 10898387

I CONTACTED THE MANUFACTURER/DEALERSHIP AT BOB CALDWELL ON MORSE RD IN COLUMBUS, OHIO. I WAS TOLD THREE SEPARATE TIMES THEY COULD COMPLETE THE RECALL REPAIRS AND EACH TIME I WAS THEN TOLD THEY CANNOT.

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ODI 10917456 · 50,000 mi

I OWN A 2013 DODGE JOURNEY. ON OCTOBER 5TH MANY ELECTRICAL ISSUES BEGAN AND CONTINUE EVEN AFTER THE RECALLS HERE ADDRESSED. ABS LIGHT CAME ON, TRACTION CONTROL DISABLED, CRUISE CONTROL FUNCTION QUIT WORKING DASH DISPLAYS/TOUCHSCREEN BEGAN TO FLICKER, BLUETOOTH/UCONNECT/VOICE SYSTEMS BECAME NON-RESPONSIVE, AMBIENT LIGHTING ON THE PASSENGER SIDE FLICKERS ON AND OFF, AND THE CLIMATE CONTROL SYSTEM TURNED ON AFTER BEING SET TO THE OFF POSITION. THE VEHICLE CABIN IS BEING CONTAMINATED BY FUMES AND BY THE FIBERGLASS SOUNDPROOFING THAT IS SOMEHOW ENTE…

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ODI 11112996 · 48,500 mi

TAKATA RECALL SOMETIMES MY VEHICLE WILL NOT STAR,T BASICALLY EVERY WEEK. I CANNOT PUSH THE PEDAL DOWN NOTHING LIGHTS UP THE WINDSHIELD WIPERS WILL NOT STOP GOING OFF AIRBAG LIGHT, ENGINE, AND TIRE PRESSURE SENSOR ALL COME ON. IF CAR DOES START THE WINDSHIELD WIPERS WILL CONTINUE AS WELL AS LIGHTS THEN GAS GUNGE WILL GO TO ZERO, CRUISE CONTROL SHUTS OFF AND BLINKERS WILL NOT WORK, ALL HAPPENS SIMULTANEOUSLY WHILE DRIVING MAKING IT VERY DANGEROUS. I HAVE FOUND MANY PEOPLE WITH THIS ISSUE YET NO CLEAR FIX. IT IS VERY DANGEROUS AND OUT RIGHT RIDIC…

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31
ODI 10807606 · 65,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND DURING RAINY WEATHER CONDITIONS AT APPROXIMATELY 20 MPH, THE VEHICLE BEGAN SPINNING UNCONTROLLABLY WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS OR THE ALL WHEEL DRIVE SENSOR, FAILED BUT THAT THE VEHICLE COULD STILL BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR…

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ODI 10810029 · 40,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY WHILE THE ENGINE STALLED. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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ODI 10810128 · 63,254 mi

I WAS DRIVING DOWN THE HIGHWAY GOING ABOUT 48 MILES PER HOUR WITH MY BABY IN THE CAR AND I TRIED TO SLOW THE VEHICLE DOWN FOR A YELLOW LIGHT MY BREAKS WOULD NOT STOP IT TOOK A HARD STOMP TO COME TO A COMPLETE STOP. ALSO MY CAR WILL NOT SHIFT GEARS IT JERKS WHEN DONE AND TAKES OFF VERY SLOWLY HARDLY PICKING UP SPEED. IT ALSO MAKES A KNOCKING SOUND AND VIBRATION WHEN YOU DRIVE AND AFTER YOU TURN THE IGNITION OFF

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0
1
ODI 11349045 · 85,968 mi

MY WHOLE STEERING COLUMN IS CAUSING PROBLEMS FROM AIRBAGS, MY WIPERS NOT WORKING NOW, SPEED-CONTROL WONT WORK., TRACTION CONTROL . CAUSING MY CAR TO SWERVE OUT OF CONTROL AND CAUSING MY CAR TO ALMOST ROLLOVER AS IT WENT INTO ONCOMING TRAFFIC, I KEEP HAVING TO CHANGE MY TIRES INCLUDING THE BACK TIRES THE MOST.THE CAR WAS IN MOTION WHEN THIS HAPPENED.THE LIGHT IS ON THE DASH, BUT NO ONE WILL FIX IT, I HAVE A SON WHO IS 14 YEARS OLD I BOUGHT THE CAR BECAUSE I THOUGHT IT WOULD BE DEPENDABLE. MY SON HAS TO HAVE A LIVE AND KIDNEY TRANSPLANT. THE CAR …

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—00
Unknown Or Other
3
ODI 10776582 · 53,000 mi

THE 2013 DODGE JOURNEY'S VIN NUMBER IS: 3C4PDCAB9DT2241. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMISTRATION HAS STATED TO ME THAT THE RECALL FOR THE ENGINES'S COVER RECALL HAS PASSED THE 60 DAY GRACE PERIOD. TO ENSURE SATISFACTORY RECALL PERFORMANCE AND RECTIFICATION I WOULD LIKE FOR THIS VEHICLE TO BE BROUGHT BACK BECAUSE OF THE RECALL AND A HORRENDOUS SMELL THAT STARTED IN 2014 AND CONTINUES TODAY. THE SMELL SO TERRIBLE CONTRIBUTED TO COUGHING, ALLERGIES, SNEEZING AND ITCHING FROM MYSELF AND OTHER PASSENGERS. THE SMELL AS SINCE BEEN DIAGNOSED A…

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ODI 11257982 · 128,000 mi

MY JOURNEY KEEPS STALLING ON ME ESPECIALLY WHEN STOPPED (RED LIGHTS,STOP SIGNS, IN TRAFFIC ETC.) AT ONE POINT IT EVEN STALLED OUT ON ME WHILE DRIVING AND I COULDN'T MOVE THE STEERING WHEEL, BRAKES, NOTHING! IT COMPLETELY LOCKED UP. I WAS LUCKY THAT THAT TIME I WAS IN MY NEIGHBORHOOD OTHERWISE I WOULD HAVE GOTTEN IN A CAR ACCIDENT. AT FIRST THE FUEL CAP LIGHT KEPT COMING ON, DODGE DEALER TOLD US TO JUST HAVE THE CAP REPLACED (WE DID) BUT THE LIGHT KEEPS COMING ON AND OFF STILL AND NOT RESOLVING ANY PROBLEMS. THEN A RED LIGHTENING BOLT CAME ON A …

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ODI 11453022

Vehicle will not start. Took to dealership and they charged battery. After repairing some recommendations I got the car back and it wouldn’t start. Same issue as before, I took it back and they said it was dead battery. I paid for a new battery and drove it home. Next day it would not start. I’ve been reading some reader boards and I’m told it has to do with wiring to the transmission. It gets cold in Alaska and my daughter and granddaughter can’t be stranded in inclement weather. Tested the starter and the alternator and both are good. New bat…

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7
ODI 10724995 · 46,000 mi

WHILE I WAS DRIVING I SMELLED SOMETHING BURNING. NOTICED SMOKE COMING OUT OF AIR VENT (DRIVER SIDE NEAR WINDOW). PULLED OVER AND NOTICE BROWN\BLACK SMOKE COMING OUT OF DRIVER'S SIDE DOOR (WHERE WINDOW AND LOCK CONTROLS ARE). GOT KIDS OUT OF THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN CAR IS TURNED BACK ON THE DOOR CONTINUES TO SMOKE. WINDOWS HAVE OPENED AND CLOSED WITH NO POWER. WAS CAUTIONED NOT TO DRIVE IT AS IT WILL CATCH ON FIRE. READING OTHER RECALLS ON WINDOW SWITCHES THERE MAY BE A POSSIBILITY OF CATCHING FIRE WHILE SITTING S…

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ODI 10778440 · 34,263 mi

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WIL…

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ODI 11097933 · 110,000 mi

FOR OVER 2 YEARS I'VE TRIED VARIOUS THINGS TO GET MY REVERSE LIGHTS TO WORK. CHECKED FUSES, CHECKED THE BULBS. ONE DAY MY REVERSE LIGHTS STOPPED WORKING, MY HATCH STOPPED LOCKING AND UNLOCKING WHILE ALL OTHER DOORS COMPLIED. AND SOME OF MY BRAKE LIGHTS STOPPED WORKING. AFTER VIGOROUSLY YOUTUBING, I FOUND A VIDEO ON CHANGING THE LIFTGATE WIRING. WHERE I FOUND MY ISSUE. THIS IS A SERIOUS FIRE HAZARD!! WHEN I REMOVED THE WIRING HARNESS, 4 OF MY WIRES LOOKED AS THOUGH THEY HAD BEEN CUT. NO WONDER THINGS WEREN'T WORKING.. AFTER USING ELECTRICAL CONN…

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0
4
ODI 11101699 · 110,000 mi

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOT…

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ODI 11218697 · 116,000 mi

PASSENGER FRONT SEAT HEADREST DRIVING DOWN THE ROAD THE HEADREST SHOT OPEN STRIKING MY WIFE IN THE BACK OF THE HEAD FOR NO APPARENT REASON. I HAVE READ OTHER ISSUES OTHER PEOPLE HAVE EXPERIENCED SAME PROBLEM. THIS IS DANGEROUS AND NEEDS TO BE ADDRESSED BEFORE A ACCIDENT HAPPENS AND SOMEONE GETS KILLED. I THINK DODGE SHOULD BE RECALLING THESE VEHICLES FOR THESE ISSUES.

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ODI 11302577 · 146,320 mi

MY HEADREST ON MY DRIVER SEAT JUST BUSTED OUT WHILE I WAS DRIVING ON I10 AND HIT ME IN THE BACK OF MY HEAD. IT HIT ME SO HARD I SWERVED LEFT TO RIGHT LIKE 3 4 TIMES, I LITERALLY HAD TO PULL OVER AND GET OUT TO SEE WAT THAT WAS, I THOUGHT SOMETHING CAME THRU THE BACK OF MY WINDOW, IT KNOCKED ME DIZZY FOR A FEW MINUTES, I HAD TO SIT AND WAIT, I THOUGHT I WAS GOING TO GO OUT, I HAD TO CLOSE MY EYES AND DEBILITATE, THE MOST SCARIEST THING EVER, MY NECK AND BACK HURT.*DT*JB

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3
ODI 11101699 · 110,000 mi

THE ACTIVE HEADREST HAS FAILED. I INITIALLY THOUGHT IT WAS DEPLOYED, BUT AFTER ATTEMPTING TO RESET THE UNIT, I NOTICED THE SILVER PIN THAT WAS DESIGNED TO HOLD THE HEADREST IN POSITION WAS LOOSE. THE SMALL PIECES OF PLASTIC THAT HELD THIS IN PLACE HAVE COMPLETELY BROKEN LOOSE, THUS DEPLOYING THE HEADREST. CLOSING THIS BACK INTO POSITION IS NOW IMPOSSIBLE. I CONSIDERED ORDERING A REPLACEMENT PART, BUT WHY SHOULD I BUY SOMETHING THAT IS LIKELY TO FAIL? I CALLED THE DEALER TO SEE WHAT THEY WOULD CHARGE TO FIX THIS FOR ME, AFTER BEING QUOT…

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ODI 11208563 · 61,000 mi

1. DRIVER SIDE HEADREST POPPED (AIRBAG) WHILE PARKED. THE BRAKE LIGHT IN THE DASH WAS ILLUMINATED 2. ON THE INSTRUMENT PANEL THE "BRAKE" LIGHT ILLUMINATES INTERMITTENLY

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ODI 11427131

Dodge Journey 2013 Headrest deployment while driving down the road for no reason.

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0—
3
ODI 10778440 · 34,263 mi

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WIL…

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ODI 11387435

THUS THE 4TH TIME WIN THIN A 2 YEAR PERIOD THAT MY 2013 DODGE JOURNEY LET ME SIT. TIME 1&2 BATTERY NEED TO BE REPLACED, A COSTLY BILL. 3RD TIME THE FUSE BLEW. ALL 3 TIMES MY CARS CHECK ENGINE LIGHT CAME ON & A WEEKS LET ME SIT. AS OF JAN. 8, AGAIN MY CAR LEAVING ME, ENGINE LIGHT CAME ON & A WEEKS LATER LEFT ME SIT. NOT SURE WHAT TO DO AT THIS POINT, I'M UNEMPLOYED & HAVE A CAR PAYMENT, I CAN'T AFFORD A COSTLY REPAIR. THIS SEEMS TO BE A GENERAL PROBLEM WITH THE JOURNEYS, WHY ON EARTH AREN'T YOU RECALLING THEM. I KNOW THAT IT WOULD BE COST…

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ODI 11502676

My spark plugs were causing issue I had them replaced 6 months later my car starts throwing the same code they just keep resetting it saying nothing is wrong. Lately after my last oil change my coolant isn’t propelling through the engine properly and my car will under heat when traveling hills

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Power Train
9
ODI 10809721 · 30,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, THE RPMS INCREASED, AND THE VEHICLE LUNGED FORWARD. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING 35 MPH AND LESS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

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ODI 10929837

BOUGHT THE 2013 DODGE JOURNEY BRAND NEW ON MARCH 2013. MY JOURNEY ONLY HAS LESS THAN 21,000 MILES ON IT AND YET THE V6 MISFIRES CAUSING THE GAS TO FILL THE (ALL THE WAY TO THE MUFFLER) BACK AND FRONT (ENGINE) OF THE VEHICLE, I FOUND THIS OUT WHEN I TURN ON MY CAR SATURDAY MORNING, THE CAR STARTED SHAKING AND I COULD SMELL THE GAS FUMES FILLING UP THE INSIDE IF THE CAR. I DROP IT OFF TO THE REPAIR SHOP AND I WAS TOLD, I WAS LUCKY THAT IT DIDN'T CAUGHT ON FIRE.

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ODI 11041929

I HAVE A 5YR. 100,00 ML WARRANTY ON THIS CAR BUMBER TO BUMBER . MONTHS OF PROBLEMS TO FIND OUT IT HAS INTERNAL FAILURE TOTALLY INTEGRATED POWER MODULE.. MONTHS OF CAR JUMPING, TOWING, DOORS LOCKING CANT GET OUT, LIGHTS FLASHING,2 RECALLS, BROUGHT A CAR BATTERY NOW ITS SITTING ON DODGE LOT SINCE 10/17/17.AN WILL NOT RUN. AS A CONSUMER WHO BROUGHT THIS VEHICLE BELIEVING DODGE WOULD HOLD TO THIS ACCOUNTABILITY TOTAL FAILURE AND WANTS ME TO PAY FOR IT THIS SHOULD NOT BE ACCEPTED. MY EXPERIENCE WITH THIS IS NOT SAFE FOR ME AND MY FAMILY.

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6
ODI 10778440 · 34,263 mi

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WIL…

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ODI 10873104 · 50,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE JERKED VIOLENTLY. THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/18/…

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ODI 11041929

I HAVE A 5YR. 100,00 ML WARRANTY ON THIS CAR BUMBER TO BUMBER . MONTHS OF PROBLEMS TO FIND OUT IT HAS INTERNAL FAILURE TOTALLY INTEGRATED POWER MODULE.. MONTHS OF CAR JUMPING, TOWING, DOORS LOCKING CANT GET OUT, LIGHTS FLASHING,2 RECALLS, BROUGHT A CAR BATTERY NOW ITS SITTING ON DODGE LOT SINCE 10/17/17.AN WILL NOT RUN. AS A CONSUMER WHO BROUGHT THIS VEHICLE BELIEVING DODGE WOULD HOLD TO THIS ACCOUNTABILITY TOTAL FAILURE AND WANTS ME TO PAY FOR IT THIS SHOULD NOT BE ACCEPTED. MY EXPERIENCE WITH THIS IS NOT SAFE FOR ME AND MY FAMILY.

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1
ODI 11344277

IM PAYING FOR SECOND OWBERSHIP PUT 1300.00 CASH DOWN PAYING MONTHLY CAR NOTE OF 313.00 SINGLE PARENT OF 4 CHILDREN

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000
3
ODI 10778440 · 34,263 mi

MY VEHICLE HAS UNDERGONE REPEATED REPAIR ATTEMPTS, FOR A DEFECT AND NONCONFORMITY WITH DEFECTIVE TRANSMISSION, TRANSMISSION CLUNK, DEFECTIVE A/C, DEFECTIVE DOOR LOCKS, DEFECTIVE WINDOW REGULATOR, AND RADIO FAILURE. THESE NONCONFORMITIES SUBSTANTIALLY IMPAIR THE USE, VALUE AND SAFETY OF THE SUBJECT VEHICLE. THE TRANSMISSION HAS SHIFTING ISSUES TO THE POINT OF HAVING TO FORCE IT INTO REVERSE, ESPECIALLY IF PARKED ON AN INCLINE. THE DEFECTIVE A/C AND RADIO SEEM TO BE CONTAINED IN THE ALL-IN-ONE UNIT IN WHICH THE RADIO GOES OUT AND A/C WIL…

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ODI 11387435

THUS THE 4TH TIME WIN THIN A 2 YEAR PERIOD THAT MY 2013 DODGE JOURNEY LET ME SIT. TIME 1&2 BATTERY NEED TO BE REPLACED, A COSTLY BILL. 3RD TIME THE FUSE BLEW. ALL 3 TIMES MY CARS CHECK ENGINE LIGHT CAME ON & A WEEKS LET ME SIT. AS OF JAN. 8, AGAIN MY CAR LEAVING ME, ENGINE LIGHT CAME ON & A WEEKS LATER LEFT ME SIT. NOT SURE WHAT TO DO AT THIS POINT, I'M UNEMPLOYED & HAVE A CAR PAYMENT, I CAN'T AFFORD A COSTLY REPAIR. THIS SEEMS TO BE A GENERAL PROBLEM WITH THE JOURNEYS, WHY ON EARTH AREN'T YOU RECALLING THEM. I KNOW THAT IT WOULD BE COST…

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ODI 11502676

My spark plugs were causing issue I had them replaced 6 months later my car starts throwing the same code they just keep resetting it saying nothing is wrong. Lately after my last oil change my coolant isn’t propelling through the engine properly and my car will under heat when traveling hills

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

36 mentions · 10.2% of complaints

Median mileage: 76,500 mi (26 usable records).

ODI 10676437 · 38,800 mi

VEHICLE WON'T START ON FIRST TRY. AFTER FIRST TRY LIGHTING BOLT WARNING LIGHT COMES ON AND CAR IDLES ROUGH. I TURN VEHICLE OFF WAIT FOR ABOUT 2 MIN. THEN RETRY TO START VEHICLE. VEHICLE STARTS UP AND LIGHT DOES NOT COME ON. FOR THE REST OF THE DAY THE CAR STARTS AND RUNS OK. ONCE THE CAR SITS OVERNIGHT AND I GO TO START IT THE SAME THING HAPPENS. I CALLED DODGE AND WAS TOLD THAT LIGHTING BOLT IS THE ELECTRICAL THROTTLE CONTROL. I WENT ON LINE AND A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR DODGE VEHICLE. WHY HASN'T THERE BEEN AN RE…

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ODI 10749273 · 65,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY AND THERE WERE STRONG FUMES OF SMOKE EMITTING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A CODE WAS RESET MORE THAN TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO DETERMINE WHEN THE PART AND PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXI…

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ODI 10788978

I WAS AT THE DRIVE IN MOVIE AND HAD THE TRUCK RUNNING FOR PART OF THE MOVIE. I SHUT THE TRUCK OFF AND JUST LISTENED TO THE REST OF THE MOVIE VIA MY RADIO AND HAD THE LIGHTS OFF. WHEN THE MOVIE WAS OVER I I COULD NOT CRANK MY TRUCK. YOU COULD SEE THE LIGHTS ON IN THE INSIDE BUT MY TRUCK DASH SAID MY KEY WAS NOT IN VEHICLE OF WHICH IT WAS. THEN IT SAID VEHICLE NOT IN PARK OF WHICH IT WAS. MY UCONNECT SCREEN KEPT TRYING TO LOAD AND WOULD JUST KEEP GOING OUT. I HAD 3 PEOPLE TRY TO JUMP IT JUST IN CASE THE BATTERY WAS DEAD EVEN THOUGH I KNEW IT WASN…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

19 mentions · 5.4% of complaints

Median mileage: 85,000 mi (19 usable records).

ODI 10564671 · 1,500 mi

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

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ODI 10810029 · 40,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY WHILE THE ENGINE STALLED. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

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ODI 10893398 · 72,852 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT PANEL LIGHTS BEGAN TO FLASH AND THE BATTERY SAFER MODE WARNING LIGHT DISPLAYED. THE VEHICLE BEGAN TO LOSE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,852.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

16 mentions · 4.5% of complaints

Median mileage: 60,000 mi (15 usable records).

ODI 10810876 · 7,500 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS WHICH DELAYED THE VEHICLE TO START. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRICAL STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.

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ODI 10822930 · 34,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKE PEDAL AT 15 MPH, THE VEHICLE FAILED TO STOP WITHOUT WARNING. AS A RESULT, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD REPEATEDLY BEFORE THE VEHICLE STOPPED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF …

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ODI 10824568 · 60,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHEN DEPRESSING THE BRAKE PEDAL, A GRINDING SOUND WAS HEARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAI…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

14 mentions · 4.0% of complaints

Median mileage: 51,000 mi (9 usable records).

ODI 10676437 · 38,800 mi

VEHICLE WON'T START ON FIRST TRY. AFTER FIRST TRY LIGHTING BOLT WARNING LIGHT COMES ON AND CAR IDLES ROUGH. I TURN VEHICLE OFF WAIT FOR ABOUT 2 MIN. THEN RETRY TO START VEHICLE. VEHICLE STARTS UP AND LIGHT DOES NOT COME ON. FOR THE REST OF THE DAY THE CAR STARTS AND RUNS OK. ONCE THE CAR SITS OVERNIGHT AND I GO TO START IT THE SAME THING HAPPENS. I CALLED DODGE AND WAS TOLD THAT LIGHTING BOLT IS THE ELECTRICAL THROTTLE CONTROL. I WENT ON LINE AND A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THEIR DODGE VEHICLE. WHY HASN'T THERE BEEN AN RE…

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ODI 10819484 · 26,000 mi

CAR HAS BEEN SERVICED 5 TIMES IN THE LAST 9 MONTHS FOR THE SAME ELECTRICAL ISSUES. ALL 5 TIMES CAR HAS HAD A DEAD BATTERY IN THE MORNING, SOMETIMES ENOUGH TO HAVE DOOR LIGHTING/RADIO COME ON (BUT CAN'T START CAR) BUT USUALLY NO ELECTRICAL ACTIVITY AT ALL. DIAGNOSED AS A "BAD BATTERY" TWICE, A BAD ALTERNATOR ONCE, AND AN ISSUE WITH THE GLOVEBOX LIGHT THE 4TH TIME. CAR BATTERY WAS DEAD AGAIN 1 WEEK LATER AFTER THE GLOVEBOX "FIX". CAR IS KEPT INSIDE THE GARAGE AT HOME AT ALL TIMES. THE FIRST DEAD BATTERY HAPPENED IN APRIL OF '15, THEN AGAIN JU…

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ODI 10819700 · 12,500 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. AFTER THE CONTACT ENTERED THE VEHICLE, IT WOULD NOT START. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE BATTERY WAS REPLACED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

14 mentions · 4.0% of complaints

Median mileage: 89,500 mi (12 usable records).

ODI 10928589 · 35,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING RETURN HOSE NEEDED TO BE REPLACED AND THE RACK AND PINION FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

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ODI 11061972

NO POWER STEERING IN THE MORNING. TOOK IT TO THE MECHANIC AND HE SAID THE POWER STEERING HOSE RUPTURED. WE HAD SUB-BELOW TEMPERATURES IN NORTHWESTERN MINNESOTA LAST WEEK. IT IS THE SAME AS RECALL #16V-273, BUT I DO NOT HAVE AN OPTIONAL BLOCK HEATER, SO IT IS NOT COVERED. WHICH REALLY DOESN'T MAKE ANY SENSE AT ALL.

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ODI 11073884 · 89,000 mi

BLEW ANOTHER (NHTSA ID INCIDENT NUMBER: 11061972) POWER STEERING HOSE THIS MORNING, SIX WEEKS AFTER GETTING IT FIXED ON 1/08/2018 IN THE NORTHWESTERN MINNESOTA. COLD WEATHER. RELATED TO RECALL RECALL #16V-273. IT WAS RUNNING STATIONARY, JUST WARMING UP TO LEAVE FOR THE MORNING.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

9 mentions · 2.5% of complaints

Median mileage: 43,181 mi (8 usable records).

ODI 10564671 · 1,500 mi

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

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ODI 10578312 · 75 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EXHIBIT AN ABNORMAL CLUNKING NOISE AND WOULD SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WERE SOFTWARE FAILURES. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 8,500.

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ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b