Auto Recall Watch
U.S. public vehicle records

2014 Dodge JOURNEY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

416 owner complaints analyzed

7 distinct recall campaigns

54,717 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 263 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 104 of 416 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior10725.7%
Electrical and battery issues5112.3%
Steering behavior327.7%
Engine operation317.5%
Transmission and shifting235.5%
Fuel system concerns10.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
104
Engine
98
Service Brakes
80
Unknown Or Other
65
Air Bags
46
Electronic Stability Control (Esc)
41
Seats
38
Power Train
35
Component breakdown data
CategoryCount
Electrical System104
Engine98
Service Brakes80
Unknown Or Other65
Air Bags46
Electronic Stability Control (Esc)41
Seats38
Power Train35

Electrical System: 104; Engine: 98; Service Brakes: 80; Unknown Or Other: 65; Air Bags: 46; Electronic Stability Control (Esc): 41; Seats: 38; Power Train: 35

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
78
25,000 to 49,999
47
50,000 to 74,999
52
75,000 to 99,999
30
100,000 to 149,999
39
150,000 and above
17
Reported problems by failure mileage data
CategoryCount
Under 25,00078
25,000 to 49,99947
50,000 to 74,99952
75,000 to 99,99930
100,000 to 149,99939
150,000 and above17

Under 25,000: 78; 25,000 to 49,999: 47; 50,000 to 74,999: 52; 75,000 to 99,999: 30; 100,000 to 149,999: 39; 150,000 and above: 17

Under 25,000 miles has the most reports with usable mileage (78). 153 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
20
2015
74
2016
53
2017
28
2018
38
2019
52
2020
47
2021
21
2022
18
2023
20
2024
18
2025
14
2026
13
Complaints over time data
CategoryCount
201420
201574
201653
201728
201838
201952
202047
202121
202218
202320
202418
202514
202613

2014: 20; 2015: 74; 2016: 53; 2017: 28; 2018: 38; 2019: 52; 2020: 47; 2021: 21; 2022: 18; 2023: 20; 2024: 18; 2025: 14; 2026: 13

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 107 complaint narratives. Electrical and battery issues appears in 51 complaint narratives. Steering behavior appears in 32 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10573813 · 2014-03-20 (March 20, 2014)

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 1,500 miles reported. Look up ODI 10573813 at NHTSA ↗

Owner report 10584671 · 2014-04-24 (April 24, 2014)

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

Owner-reported narrative. 1,800 miles reported. Look up ODI 10584671 at NHTSA ↗

Owner report 10584939 · 2014-04-25 (April 25, 2014)

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

Owner-reported narrative. 2,300 miles reported. Look up ODI 10584939 at NHTSA ↗

Owner report 10609847 · 2014-07-11 (July 11, 2014)

ON THURSDAY, JULY 3, 2014, I WAS LEAVING THE CITY DRIVING MY NEW 2014 DODGE JOURNEY. AFTER DRIVING FOR ONE MINUTE THE ESC DISPLAY APPEARED AND THE CAR IMMEDIATELY DECELERATED TO THE POINT OF ALMOST CUTTING OFF IN THE MIDDLE OF THE STREET. THIS OCCURRED IN THE MIDDLE OF RUSH HOUR TRAFFIC, AT STOP LIGHTS, AFTER PULLING OFF FROM THE STOP LIGHTS, ETC. THIS OCCURRED FOR APPROXIMATELY 20 MINUTES. IT WAS AN EXTREMELY HOT, SUNNY DAY, NO RAIN IN SIGHT. EVENTUALLY, AFTER GETTING ONTO A LONGER STRETCH OF ROAD, THE CONSTANT DECELERATION IN SPEED STOPPED AN…

Owner-reported narrative. 4,300 miles reported. Look up ODI 10609847 at NHTSA ↗

Owner report 10617464 · 2014-07-29 (July 29, 2014)

DVD SYSTEM STOPPED WORKING. THOUGHT DVD WAS JUST STUCK IN THE PLAYER. TOOK THE VEHICLE TO THE DEALER TO FIX AND WAS INFORMED IT JUST QUIT WORKING. HAVE NOT HAD THE VEHICLE 3 MONTHS AND NOW HAVING TO WAIT FOR A NEW DVD SYSTEM, HOPING NO OTHER ISSUES ARISE! *JS

Owner-reported narrative. 8,500 miles reported. Look up ODI 10617464 at NHTSA ↗

Owner report 10622043 · 2014-08-13 (August 13, 2014)

UPON STARTING THE VEHICLE THE RADIO AND CLIMATE CONTROL SCREEN FREEZING NOT ALLOWING ANY USE. AFTER A PERIOD OF TIME IT STARTS WORKING. CAN NOT ADJUST AIR HOT OR COLD AND CAN NOT CHANGE RADIO STATIONS. AT DEALER ON 8/13/14 AND ADVISED NO UPDATES FOR SYSTEM. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10622043 at NHTSA ↗

Owner report 10622517 · 2014-08-15 (August 15, 2014)

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

Owner-reported narrative. 700 miles reported. Look up ODI 10622517 at NHTSA ↗

Owner report 10628955 · 2014-08-27 (August 27, 2014)

SHORTLY AFTER REFUELING MY VEHICLE WOULD IDLE ROUGHLY SUCH AS WHEN I AM STOPPED AT A TRAFFIC LIGHT OR STOP SIGN AND THEN THE ENGINE WOULD BEGIN RACING. ON AT LEAST ONE OCCASION WHEN ON AN ON RAMP TO AN INTERSTATE I WAS ACCELERATING TO HIGHWAY SPEED AND THE VEHICLE STOPPED ACCELERATING AND THE TACHOMETER RED LINED (EXCEEDED 7000 RPM'S) WITHOUT ANY CHANGE IN INPUT TO THE GAS PEDDLE. THESE SYMPTOMS HAVE CONTINUED AND I EXPERIENCE OCCASIONAL AND INTERMITTENT ROUGH IDLING EVEN DAYS AFTER REFUELING. I HAVE HAD MY VEHICLE IN THE SERVICE DEPT. ON A …

Owner-reported narrative. 6,027 miles reported. Look up ODI 10628955 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V711000 · Equipment:Other:Labels

Reported: 2014-11-07 (November 7, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

Consequence: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

NHTSA campaign record ↗
15V431000 · Engine And Engine Cooling:Engine

Reported: 2015-07-07 (July 7, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Consequence: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

NHTSA campaign record ↗
15V675000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Reported: 2015-10-19 (October 19, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Consequence: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

NHTSA campaign record ↗
16V273000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2016-05-06 (May 6, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

NHTSA campaign record ↗
17V432000 · Air Bags:Frontal

Reported: 2017-07-07 (July 7, 2017)

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Consequence: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

NHTSA campaign record ↗
17V824000 · Equipment

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

NHTSA campaign record ↗
18V332000 · Electrical System:Software | Vehicle Speed Control:Cruise Control | Electrical System:Wiring

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

416 unique complaints in this selection. Analysis snapshot: 2026-09-30.

63.2%Usable mileage263 / 416 records
100.0%Valid incident date416 / 416 records
100.0%Valid filing date416 / 416 records
100.0%Ordered incident and filing dates416 / 416 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20072008200920102011201220132014201520162017201820192020
Electrical System
125.0%
ODI 10734640 · 57,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS REPAIRED FOR THE WIRELESS IGNITION NODE MODULE AND THE ACCOUNT WAS CLOSED BY THE DEALER. SINCE THE RECALL REPAIR, THE HORN SELF-ACTIVATED AND SOUNDED FOR APPROXIMATELY 45 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT REPAIRED. THE VIN AND NH UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Look up ODI 10734640 at NHTSA ↗

675.0%
ODI 10463147 · 59,000 mi

TL* THE CONTACT OWNS A 2008 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A DEALER FOR A DIAGNOSIS AND IT WAS DISCOVERED THAT THE WIRELESS IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

Look up ODI 10463147 at NHTSA ↗

74351.8%
ODI 10241061 · 60 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES. THE TIRES WERE REPLACED; HOWEVER, THERE WAS NO RESOLUTION TO THE MALFUNCTIONS. ALSO, THE FUEL GAUGE DOES NOT OPERATE PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED CORRECTLY FOR THE FAILURES. THE FAILURE MILEAGE WAS 60 AND CURRENT MILEAGE WAS 3,235. UPDATE…

Look up ODI 10241061 at NHTSA ↗

57758.4%
ODI 10357714 · 12,000 mi

2010 DODGE JOURNEY, SHUT DOWN TWICE WHILE DRIVING. ONCE IN THE NEIGHBORHOOD GOING 20MPH, ONCE ON A HIGHWAY GOING 60. WIFE HAD TO PULL OFF ONTO GRASS WHILE CARS ALMOST RUN HER OVER. CAR RESTARTS FINE. NOTHING REPLACED YET AS WE THOUGHT THE FIRST TIME WAS JUST A HICCUP, TAKING TO DEALER TOMORROW. *TR

Look up ODI 10357714 at NHTSA ↗

4124.3%
ODI 10437589

THIS IS THE FIRST INCIDENT 2 MONTHS AFTER I PURCHASED THIS BRAND NEW TRUCK. THE CAR HAD NO POWER AT ALL. IT WOULD NOT START. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY. ABOUT 6 MONTHS LATER THE CAR WOULD NOT GO INTO GEAR THE HEAD OR BRAKE LIGHTS WOULD NOT WORK. I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASED IT FOR THE FOURTH TIME AND IT IS HAS BEEN IN THE SERVICE CENTER ABOUT A MONTH AND THEY HAVE NO ANSWERS. I HAVE HAVE CALLED DODGE NUMEROUS TIMES AND CAN'T GET ANY HELP FROM ANYONE. THIS VEHICLE IS NOT SAFE I HAVE BEEN PULLED OVER BY POLICE N…

Look up ODI 10437589 at NHTSA ↗

11430.3%
ODI 10469656 · 1,200 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY SXT, EQUIPPED WITH A PARK SENSE MOPAR BACKING SYSTEM (PART NUMBER 82212465). THE CONTACT WAS IN REVERSE WHEN THE BACKING SYSTEM ALERTED THAT THERE WAS ANOTHER VEHICLE APPROACHING. THE CONTACT HEARD THE ALERT CHIME BUT STATED THAT THE ALARM NEEDED TO BE AMPLIFIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,600. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, NOT…

Look up ODI 10469656 at NHTSA ↗

7120.1%
ODI 10573821

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED INCORRECT SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Look up ODI 10573821 at NHTSA ↗

10425.0%
ODI 10584671 · 1,800 mi

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

Look up ODI 10584671 at NHTSA ↗

11721.2%
ODI 10716263 · 7,500 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE SERVICE ENGINE AND TRACTION CONTROL WARNING LIGHTS FLASHED. IN ADDITION, THE GEAR WAS DIFFICULT TO SHIFT OUT OF DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO A DEALER ON A SECOND OCCASION WHERE IT WAS DIAGNOSED THAT A LEVER FAILED IN THE TRANSMISSION PAN. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEH…

Look up ODI 10716263 at NHTSA ↗

8421.7%
ODI 10957181 · 20 mi

HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR RESETS TIME AND ALL SETTINGS. HAS BEEN UPDATED REPEATEDLY AND CONTINUES TO DO SO.

Look up ODI 10957181 at NHTSA ↗

5829.4%
ODI 11091408 · 4,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE'S BLUETOOTH FAILED TO OPERATE CORRECTLY. UPON REACHING HIS DESTINATION, THE CONTACT PARKED, TURNED OFF, AND EXITED THE VEHICLE. UPON RETURNING TO THE VEHICLE SEVERAL HOURS LATER, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED USING BATTERY BOOSTER CABLES. THE CONTACT MENTIONED THAT THE FAILURE RECURRED THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313), BUT THE FA…

Look up ODI 11091408 at NHTSA ↗

7230.8%
ODI 11103911

AFTER PCM AND ECM RECALL REPAIR, BLUETOOTH SYSTEM WOULD NOT CONNECT, CHECK ENGINE LIGHT ON, TOUCH SCREEN RADIO MALFUNCTIONING WHILE DRIVING, ECO COLOR DRIVEING TRACKER NOLONGER WORKED, THE ELECTRONIC GAS MILES WAS INCORRECT (EXP: AFTER PUTING GAS IN MILES SHOWED 115 UNTIL EMPTY, DRIVE 7 MILES THE CAR WOULD SHOW 70 MILES TO EMPTY) BOTH WOULD MALFUNCTION WHILE DRIVING HIGHWAY AND CITY. VEHICLE WOULD NOW SHAKE WHEN IDLING AND WAS HESITATE TO START. VEHICLE HAS BEEN AT DEALERSHIP REPAIR SHOP FOR 7 DAYS FOR SECOND REPAIR.

Look up ODI 11103911 at NHTSA ↗

2323.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

Look up ODI 11245096 at NHTSA ↗

1929.2%
ODI 11574999

Rear back up camera upside down sometimes flashes in and out or just black at times.

Look up ODI 11574999 at NHTSA ↗

Engine
250.0%
ODI 10474564 · 32,000 mi

TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE IT FAILED START. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE WIND MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000. UPDATED 10/10/12*CN THE CONSUMER STATED THERE HAS SINCE BEEN A THIRD FAILURE. UPDATED 10/17/12

Look up ODI 10474564 at NHTSA ↗

00.0%

No examples available for this selection.

14910.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

Look up ODI 10458293 at NHTSA ↗

16416.6%
ODI 10465308 · 5,800 mi

WHILE DRIVING AT HWY. SPEED 50 MPH, ENGINE JUST CUT OFF, LOSING LIGHTS, POWER ETC.. AFTER MONTHS OF COMPLAINTS AND APPOINTMENTS WITH NO HELP, FINALLY RECEIVED A RECALL NOTICE ABOUT A YR. AFTER OUR FIRST COMPLAINTS. THE IGNITION SWITCH HAD TO BE REPLACED, FOB WAS SLIPPING OUT OF IGNITION. NOW BRAKES ARE ON BACK ORDER, RESURFACED BOTH FRONT AND REAR AT 9406 MILES,ADJUSTED AT 12259, AND AWAITING PARTS FOR OUR THIRD REPAIR ON THE BRAKES FRONT AND REAR AT 20697. DID I MENTION THEY WANT A 100. DEDUCTIBLE TO REPAIR A DEFECT IN THEIR BRAKES. *TR

Look up ODI 10465308 at NHTSA ↗

2917.2%
ODI 10465603 · 16,000 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT WAS TRAVELING 55 TO 60 MPH WHEN THE ENGINE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,500.

Look up ODI 10465603 at NHTSA ↗

9725.8%
ODI 10465778 · 14,096 mi

CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

Look up ODI 10465778 at NHTSA ↗

7220.4%
ODI 10621484 · 29,364 mi

I COULD NOT SET THE CRUISE CONTROL WITHOUT HITTING THE STEERING WHEEL. ONCE I GOT THE CRUISE CONTROL SET TO 75 MPH I COULD NOT GET IT TO TURN OFF. I HIT THE BRAKES 5 TIMES BEFORE IT WOULD DECELERATE. ONCE THE CRUISE CONTROL TURNED OFF THERE WAS A SUDDEN HARD SHIFT ON THE ENGINE AND A LOUD KNOCKING SOUND. *TR

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9823.6%
ODI 10622517 · 700 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

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13524.4%
ODI 10662457 · 8 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WAS VIOLENTLY SHAKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8.

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11329.2%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

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4321.8%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

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3012.8%
ODI 11099864 · 646 mi

ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXI…

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99.0%
ODI 11245096 · 1,750 mi

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.

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812.3%
ODI 11436484

Driving on highway and my car started to lose power. When I pulled over and cut it off it wouldn't come on was making a sound as if it was trying to turn on. The engine light came on and a symbol that looked like a lighting bolt in-between two parentheses came on. I sat for 20 mins after trying numerous of times to turn it on and after calling a tow truck. Eventually it came on and I was able to get home but as I was driving the rmp kept going high and the it was making noises. I got home and looked up the symbol and it said it's the electric t…

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Service Brakes
125.0%
ODI 10820900

TL* THE CONTACT OWNS A 2003 (NA) DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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112.5%
ODI 11118616

A SHORT IN THE DRIVERS DOOR WIRING HARNESS CAUSES HEAD LIGHTS TO FLASH, TURN SIGNALS TO FAIL TO OPERATE, SPEEDOMETER FAILURE, CRUISE CONTROL FAILURE, AND WARNING LIGHTS TO FLASH. IT ALSO FEELS LIKE ABS IS DISABLED. THIS PROBLEM OCCURS AT RANDOM WHILE DRIVING. VEHICLE HAS BEEN TAKEN TO DEALERSHIP AND DIAGNOSED AND THE PROBLEM CONFIRMED BY TECHNICIANS. THE ESTIMATED REPAIR COST IS OVER $900 AND THE PARTS NEEDED FOR THE REPAIR IS ON NATIONAL BACKORDER FOR AT LEAST THREE WEEKS. THIS PROBLEM OCCURS WITH NUMEROUS MODEL YEARS OF THE DODGE JOURNEY. I H…

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1067.4%
ODI 10458293 · 49,000 mi

ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS

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10010.1%
ODI 10458634 · 32,500 mi

NTHSA, GOOD MORNING, I HAVE BEEN EXPERIENCING CONCERNS REGARDING THE BRAKING SYSTEM ON MY 2010 DODGE JOURNEY. WHEN DRIVING AT SPEEDS OVER 55 MPH ON THE HIGHWAY AND HAVING TO APPLY THE BRAKES THE STEERING WHEEL BEGIN TO SHAKE BACK AND FORTH AND THIS IS SOMEWHAT ALARMING TO BOTH ME AND MY WIFE. I HAVE HAD MANY VEHICLES IN THE PAST AND I HAVE NOT EVER EXPERIENCED THIS BEFORE. IS THERE A RECALL ON THE BRAKING SYSTEM OR SHOULD WE BE ALARMED AND MORE IMPORTANTLY WHAT SHOULD BE DONE? CONTACT DODGE AND FILE A COMPLAINT OR ASK THEM IF THEIR IS A …

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4727.8%
ODI 10462804 · 11,000 mi

I PURCHASED MY VEHICLE NEW IN APRIL 2011. SINCE I'VE HAD MY VEHICLE I'VE BEEN HAVING ISSUES WITH THE BRAKING SYSTEM. I TOOK THE VEHICLE TO MY LOCAL DODGE DEALERSHIP FOR A METAL GRINDING NOISE I'VE BEEN HAVING AT LOW SPEED BRAKING AND THE STEERING WHEEL SHAKES VIOLENTLY WHEN I APPLY THE BRAKES AT SPEEDS USUALLY ABOVE 45 MPH OR HIGHER. AFTER THE DEALERSHIP HAD A DAY TO TEST MY VEHICLE, THEY RELATED THEY DID NOT NOTICE ANY PROBLEMS WITH THE VEHICLE BRAKING SYSTEM. SINCE THAT VISIT I'VE HAD NEW TIRES INSTALLED ON MY VEHICLE AND IM STILL EXPERINCING…

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9525.3%
ODI 10464809 · 5,490 mi

BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT I…

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6117.3%
ODI 10564357 · 7,125 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE DEPRESSED AND THE REAR END OF THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 7,125. *TR

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8019.2%
ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

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9417.0%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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5012.9%
ODI 10883578 · 5,850 mi

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588…

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147.1%
ODI 11101685

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE PUSH TO STAR FUNCTION WAS USED. ALSO, THERE WAS AN ISSUE WITH THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE DEALER (GOLDY CHRYSLER DODGE JEEP RAM, 187 KINETIC DR., HUNTINGTON, WV 25701) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR ON JUNE 27, 2018. THE MANUFACTURER WAS …

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208.5%
ODI 11110328 · 200 mi

TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.

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55.0%
ODI 11331979 · 23,000 mi

WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR

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34.6%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Air Bags
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

26518.5%
ODI 10267949 · 5,500 mi

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE SENSORS. THE FAILURE RECURRED NINE MONTHS LATER. CURRENTLY, THE DEALER IS REPAIRING THE VEHICLE. SHE BELIEVES THAT SUCH A NEW VEHICLE SHOULD NOT HAVE THESE DEFECTS SO SOON. THE FAILURE MILEAGE WAS 5,500 AND CURRENT MILEAGE WAS 14,900.

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888.9%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10628970 · 26,000 mi

MY SPOUSE WAS DRIVING ON I-20 E BETWEEN MILE MARKER 51 AND 52 IN SC ON 25 JULY 2014 AROUND 0645 HOURS AND GOT INTO A WRECK. PRIOR TO THE WRECK SHE FELT THE STEERING WHEEL JERK AND THEN SHE WENT FROM THE RIGHT LANE INTO THE GUARD WIRES ON THE LEFT LANE THEN IMMEDIATELY WAS JOLTED TO THE RIGHT MEDIAN. THE FORCE OF THE IMPACT RIPPED MOST OF THE FRONT OF THE VEHICLE APART. SHE WAS WEARING HER SEATBELT AND RECEIVED SEATBELT BURNS AND NO AIRBAG DEPLOYMENT. PRIOR TO THIS INCIDENT, ON 25 DECEMBER 2013, AROUND 0700 HOURS, MY SPOUSE WAS REAR ENDED AND T…

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287.4%
ODI 10458099 · 2,000 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.

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4412.5%
ODI 10512866 · 24,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND SHOULDER. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

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4611.1%
ODI 10584939 · 2,300 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

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6812.3%
ODI 10779389 · 3,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED AWAY BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 3,000. UPDATED 02/26/16*LJ; VEHICLE WAS TOTALED OUT NON-REPAIRABLE PER INSURANCE STATE FARM UPDATED 4/16/08*JB *TR

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266.7%
ODI 10992614 · 20,000 mi

CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE AIRBAGS. THIS IS A 8 SEAT FAMILY VEHICLE AND CAN BE ASSUMED THAT CHILDREN WOULD BE IN THE BACK SEAT, THEREFORE SPILLS AND/OR TRASH ARE LIKELY TO ROLE UNDER THE DRIVER AND FRONT PASSENGER SEATS, YET THE WIRES IN QUESTION OR THIN, FRAGILE, AND UNPROTEC…

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2814.2%
ODI 11054908 · 8,500 mi

TL* THE CONTACT OWNED A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED DAMAGE. THE AIR BAGS DID NOT DEPLOY. APPROXIMATELY TEN MINUTES AFTER THE CRASH, FLAMES WERE PRESENT UNDER THE REAR OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE LOCAL DEALER (DODGE CHRYSLER OF TITUSVILLE IN TITUSVILLE, FL) AND THE MANUFACT…

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125.1%
ODI 11172154 · 2,138 mi

TL* THE CONTACT OWNED A 2018 DODGE JOURNEY. WHILE DRIVING 75 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A CABLE MEDIAN. THE FRONT DRIVER'S SIDE WHEEL AND THE AXLE FRACTURED AND DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED JOHN L. SULLIVAN DODGE CHRYSLER JEEP RAM AT [phone removed] (LOCATED AT 950 HARTER PKWY, YUBA CITY, CA 95993) A…

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88.0%
ODI 11383972 · 10,000 mi

I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. …

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23.1%
ODI 11395877 · 9,600 mi

AS I WAS DRIVING DOWN THE ROAD APPROACHING STANDSTILL TRAFFIC, I ATTEMPTED TO STEP ON THE BREAK TO SLOW DOWN TO COME TO A STOP. AS I PUSHED ON THE BRAKES I GOT ABOUT HALFWAY DOWN AND I NOTICED MORE PLAY IN THE BRAKES THAN USUAL, SO I ATTEMPTED TO PUSH THE BRAKES FURTHER DOWN TO COME TO A STOP AS I WAS GETTING CLOSER TO A STOPPED CAR. IN DOING SO AS I GOT THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR THE AIRBAG JUST IN FRONT OF THE PEDALS DEPLOYED, PUSHING MY FOOT OFF THE BREAK, PUTTING A GASH IN MY ANKLE, AND CAUSED ME TO REAR END SOMEBODY.*DT…

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Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

845.9%
ODI 10266201 · 856 mi

CAR LEAKS, RIGHT REAR DOOR LOCK WILL NOT ALWAYS LOCK, ALARM WILL NOT CUT OFF, CAR MAKES A FUNNY NOISE WHEN TURNING, CAR QUIT AND FINALLY GOT IT STARTED, PULLS TO LEFT, DOORS WILL LOCK AND WILL TAKE APPROX. 2 MINUTES FOR IT TO UNLOCK, MISSES WHEN PULLING. *TR

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11111.2%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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148.3%
ODI 10758618 · 60,000 mi

MY HUSBAND WAS DRIVING THE CAR WHEN ALL OF A SUDDEN THE RADIO, ALL THE LIGHTS INSIDE, THE DASHBOARD, AND EVERYTHING JUST STOPPED BUT THE CAR WAS STILL RUNNING. HE HAD TO PULL OVER, TURN OFF THE ENGINE AND THEN RESTART IT FOR THINGS TO TURN BACK ON. A FEW DAYS LATER I WAS DRIVING AND ALL THE LIGHTS INSIDE THE CAR TURNED ON SIMULTANEOUSLY FOR NO REASON. THIS HAPPENED A FEW TIMES DURING THE SHORT DRIVE. HASN'T HAPPENED SINCE BUT MECHANIC ASKED ME TO CALL DODGE TO CHECK ON RECALL. NO RECALL WHEN I CALLED DODGE BUT OTHERS HAVE NOTICED SIMILAR I…

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4812.8%
ODI 10722937 · 29,400 mi

MY DAUGHTER WAS DRIVING THE CAR WHEN THE ABS LIGHT LIT UP AND NEVER TURNED OFF. THEN THE ADD SERVICE LIGHT CAME ON. THE CAR BARELY STOPS LIKE THE BRAKES ARE JUST GIVEN OUT. MIND YOU THERE IS LESS THAN 30K MILES ON IT.

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318.8%
ODI 10582977 · 13,200 mi

JUST ENTERED THE FREEWAY TO GO HOME FROM WORK. I HEARD AN EXPLOSION THINKING IT WAS A TIRE.,PULLED OVER AND REALIZED MY DRIVER SIDE BACK DOOR WINDOW WAS EXPLODED FROM THE INSIDE OUT.I WAS THE ONLY ONE IN THE CAR AT THE TIME, THERE IS NO REASON THIS SHOULD HAVE HAPPENED. I HAVE ONLY HAD THIS CAR SINCE OCTOBER 2013. *TT

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6515.6%
ODI 10743589 · 27,000 mi

2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD I NEED 2 NEW FRONT TIRES KHUMO TIRES AT THAT TIME I HAD ONLY 27000 MILES HE SHOWED HOW THE THREADS ARE SHOWING THROUGH THE RUBBER , I HAVE NOT ABUSED DRIVING OF MY JOURNEY SERVICE PERSON SAID TO ME THAT LOOKING AT THE TIRES HE COULD TELL THAT I DO N…

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8014.5%
ODI 10745387 · 10,520 mi

WAS DRIVING OUTT OF STATE IN A 5 MONTH OLD VEHICLE. WE THEN STOPPED AT A FOOD PLACE FOR ABOUT 25 MINUTES. WHEN I TRIED TO START THE CAR, BRAKE PEDAL WAS HARD AND WOULD NOT GIVE WAY, DASH LIGHTS LIT UP RUN LIGHT AS WELL BUT VEHICLE DID NOT START. ON SEVERAL OCCASSIONS THE SAME THING HAPPENED WITH NO RESULTS. AFTER 5 ATTEMPTS, THE VEHICLE FINALLY STARTED AND THE CHECK ENGINE LIGHT LIT UP. LIGHT STAYED ON FOR 4 DAYS AND THEN WENT OFF. CONTACTED DEALERSHIP, AFTER INSPECTION DETERMINED CRANKSHAFT SENSOR MESSAGE WAS RECORDED. PART WAS ORDERED AND REP…

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6516.8%
ODI 10839324 · 2,000 mi

WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND BECAUSE WE WERE ON A SLIGHT INCLINE, A GOLF CLUB FELL OUT OF THE GOLF BAG AND LANDED IN THE MIDDLE OF THE ONTERSECTION. WE REALIZED THE HATCH WAS OPENED AFTER WE PASSED THROUGH THE INTERSECTION ( SAQUARO AND SHEA IN FOUNTAIN HILLS , ARIZONA. …

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2512.7%
ODI 11048322 · 33,000 mi

I WAS DRIVING WITH THE CRUISE CONTROL ON AND THE VEHICLE KEPT TRYING TO SPEED ITSELF BACK UP AND THE CAR KEPT SLOWING DOWN I NOTICED THE CAR WAS ON FIRE IN THE BACK OF THE CAR SO I PULLED OVER TURNED THE CAR OFF JUMPED OUT WALKED TO A SAFE DISTANCE CALLED THE POLICE WHILE ON THE PHONE WITH THEM THE CAR CATCHES FIRE AND BURNED DOWN. *TT *CN *TR

Look up ODI 11048322 at NHTSA ↗

4519.2%
ODI 11113355

PURCHASED THIS VEHICLE 7/13/2018 AND IT IS NOT EQUIPPED WITH A BACKUP CAMERA. DODGE IS ALSO ADVERTISING THAT THIS IS STANDARD EQUIPMENT ON THE VEHICLE. THEY ALSO DID NOT DISCLOSE THAT THE VEHICLE WAS NOT EQUIPPED. AS FAR AS I KNOW ALL VEHICLES ARE TO BE EQUIPPED BY MAY 1, 2018. THIS WAS PURCHASED FROM PEACOCK IN BRUNSWICK, GA

Look up ODI 11113355 at NHTSA ↗

2929.0%
ODI 11318697

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

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1929.2%
ODI 11528227

About 4 months ago, the Backup camera image began showing up either upside down or flashing upside down on and off the screen. Also. The Bluetooth does not always stay engaged and will randomly disconnect and then reconnect your phone even while driving.

Look up ODI 11528227 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

876.1%
ODI 10261872

THIS VEHICLE HAS SEVERAL DEFECTS THE FRONT END MAKES A WHINING NOISE WHEN TURNING ,THE DASH IS RUBBING ON THE WINDSHIELD WITH AN AWFUL NOISE, IT PULLS TO THE LEFT WHILE DRIVING, AND THE ENGINE SOUNDS LIKE A ROD IS ABOUT READY TO BLOW THROUGH THE HOOD. MY WIFE AND I ARE EMBARRASSED TO DRIVE THIS THING. *TR

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434.4%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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169.5%
ODI 10435037 · 4,400 mi

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY AWD. THE CONTACT STATED THAT SHIFTING IN DIFFERENT GEARS, SHE NOTICED A LOUD CLUNKING NOISE AND THE VEHICLE WOULD JOLT IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE NEW MODEL DODGE JOURNEYS ALL DROVE THE SAME WAY. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE M…

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359.3%
ODI 10458498 · 1,350 mi

I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT O…

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298.2%
ODI 10564671 · 1,500 mi

THE CAR STALL AT SLOW SPEED AND SOMETIME IT WILL JERK FORWARD..TRANSMISSION MAKING NOISES...WHEN U STOP U CAN HEAR IT..THIS IS BRAND NEW CAR. I MIGHT HAVE IT MAYBE 5 MONTHS NOW..CALL THE CHRYSLER ALL THEY IS TO TAKE IT TO THE DEALER LET THEM TAKE A LOOK AT IT... *TR

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358.4%
ODI 10573813 · 1,500 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

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7613.7%
ODI 10713903 · 1,000 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO JERK EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.

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8522.0%
ODI 10904358 · 6,000 mi

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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3115.7%
ODI 11030780 · 7,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER WAS EASILY MOVING INDEPENDENTLY. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT PROVIDED.

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187.7%
ODI 11156919 · 30 mi

WHEN IN REVERSE ON A UPWARD SLANT OR STREET OR A HILL THE CAR WILL GO GO FOWARD AS IF DRIVING IN DRIVE POSITION UNTIL YOU STEP ON BRAKE VERY HEAVILY AND QUICKLY PRESS HARD FLOORING THE GAS PEDAL AND EXCELLIARATOR FAST. WHEN PRESSING BRAKE ON A HILL AND ON FLAT SURFACE IF U DONT KEEP FULL PRESSURE ON BRAKE CAR WILL ROLL BACK

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66.0%
ODI 11362716 · 25,739 mi

THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.

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34.6%
ODI 11628123

Heater hose malfunction. No issues spotted but within 24 hours the car began to smoke and the hose obtained a leak and leak anti freeze while driving the entire hose blew up while car was in motion and came to a complete overheated stall in the middle of a busy intersection. I had to throw hazards on and could not exit the vehicle due to heavy traffic and unsafe conditions. No warning lights for a leak or empty reservoir where coolant goes. At blow up the antifreeze flushed to the engine and all oil flushed to the radiator cause an immediate e…

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Steering
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

715.0%
ODI 10231205 · 860 mi

2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR

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676.8%
ODI 10368388 · 15,000 mi

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK I…

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2313.6%
ODI 10440124 · 5,400 mi

THE CAR HAS BEEN SHAKING FOR A FEW MONTHS NOW, WORSE WHEN BRAKING. TWICE NOW, WE HAVE HAD TO STOP ABRUPTLY AND THE FRONT BRAKES DID NOT WORK CORRECTLY. ONCE IT DID CAUSE A MINOR ACCIDENT. THERE IS A LOUD GRINDING SOUND FROM THE FRONT WHEEL AREA AND POOR STOPPING AND THE STEERING WHEEL SHAKES. IT HAS BEEN TO THE DEALER FOUR TIMES NOW FOR THE SAME COMPLAINTS. THEY REPLACED THE REAR ROTORS FOR SOME REASON. NOW THEY ARE REPLACING THE FRONT ROTORS. THE DEALER CLAIMED THERE HAVE BEEN NO REPORTS OF BRAKING/STEERING PROBLEMS FOR THIS YEAR/MODEL SO THEY…

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236.1%
ODI 10490833 · 1,000 mi

I PURCHASED THE VEHICLE ON JUNE 15,2012. UNEXPECTEDLY, ON SEPTEMBER 22, 2012 MY VEHICLE LOST CONTROL AT THE LOCATION I 287NB EXIT 41A PARSIPPANY RAMP ONTO 80 E TRAFFIC THEN MY VEHICLE LOST CONTROL AND SLAMMED ONTO THE GUARD RAIL REPEATEDLY. I IMMEDIATELY NOTIFIED JOHN JOHNSON OF THE INCIDENT AND I PLEADED FOR THEM TO SEND ME A TOW TRUCK BECAUSE OF MY 100,000 MI WARRANTY. FURTHER, I CONTACTED THE MANUFACTURERS CHRYSLER GROUP AND EXPLAINED THE SITUATION. EVENTUALLY, BECAUSE OF THE ACCIDENT CAUSE AND EFFECT THEY TOOK THE VEHICLE AND SEND FOR A …

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205.7%
ODI 10664770 · 25,000 mi

TL* THE CONTACT OWNS A 2013 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A VIOLENT VIBRATION COMING FROM THE FRONT OF THE VEHICLE CAUSING THE VEHICLE TO BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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276.5%
ODI 10640461 · 3,700 mi

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF TH…

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397.1%
ODI 10730254 · 2,108 mi

WHILE DRIVING HOME MY 2015 DODGE JOURNEY (WHICH ONLY HAD 2,108 MILES ON IT) DIED WHILE DECELERATING TO TURN INTO MY NEIGHBORHOOD. PRAISE GOD, NO ONE WAS BEHIND ME AND I HAD TO CRANK THE WHEEL TO PULL OVER TO THE SIDE OF THE ROAD AS THE POWER STEERING AND BRAKES ALSO DIED. THERE WERE NO WARNING SIGNS, INDICATORS, LIGHTS, ETC. I PUT THE CAR IN PARK AND HIT THE START BUTTON AND IT STARTED RIGHT UP. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM I WOULD BE BRINGING IT TO THEM IN THE MORNING. THEY HAVE NOW HAD MY CAR FOR 5 DAYS AND CAN'T FIND …

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348.8%
ODI 10865100 · 4,000 mi

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

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157.6%
ODI 11113660 · 8,000 mi

WE WERE DRIVING DOWN A 55 MILE PER HOUR HIGHWAY AND GETTING READY TO MAKE A RIGHT HAND TURN ONTO A NARROW BRIDGE. WE SLOW DOWN BEFORE MAKING THE TURN AND AS WE PROCEEDED THE CAR SHUT DOWN LOSING CONTROL OF BRAKES AND POWER STEERING. WE WERE ABLE TO PULL WHEEL ENOUGH FROM GOING OFF THE BRIDGE. WE WERE ABLE TO START IT RIGHT BACKUP AFTER WE GOT CONTROL AND CAME TO A STOP, BUT IT WAS ONE OF THE MOST SCARY EXPERIENCES EVER WITH A VEHICLE. IMMEDIATELY MADE APPT TO HAVE IT LOOKED AT BY DEALERSHIP AND THEY COULD NOT FIND ANYTHING TO HELP US. THEY …

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114.7%
ODI 11141773

IT'S MAKING A WINNING NOISE.

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22.0%
ODI 11505291

Same issue is occurring in my vehicle as a recall that has occurred with years up to 2016. Upon startup in cold weather the power steering fluid leaks from the vehicle.

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34.6%
ODI 11396817 · 100 mi

TL* THE CONTACT OWNS A 2020 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE BOUNCED, VIBRATED AND SHOOK UP AN DOWN. ADDITIONALLY, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A LOUD SQUEALING SOUND WAS PRESENT COMING FROM STEERING RACK AND THE FRONT WHEELS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER KUNES CHRYSLER LOCATED AT 1615 N STATE ST, BELVIDERE, IL 61008 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS …

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Seats
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

60.4%
ODI 10275877 · 700 mi

METAL RAILS FOR THE 2ND ROW SEATS ARE SHARP ON THE ENDS. MY CHILD HAS BUMPED HER FOOT ON THIS NUMEROUS TIMES AND HAS CUT OPEN HER TOE ON THIS RAIL. *TR

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222.2%
ODI 10383529

2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

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21.2%
ODI 10416706 · 4,898 mi

1. TWO AND HALF YEAR OLD TODDLER FELL INSIDE THE CAR IN THE 2ND ROW ISLE. 2. INSIDE SEAT RAILS ARE NOT COVERED AS THE OUTSIDE ONES THAT ARE CLOSER TO THE PASSENGER DOORS. THE POTENTIAL OF HAPPENING AGAIN IS VERY HIGH. IT'S CONSEQUENCES SUFFERED FOR THIS NEGLIGENCE IS THE TODDLER NEEDED TO BE TAKEN TO THE EMERGENCY ROOM, TO BE X-RAYED AND STITCHED UP FOR A LACERATION ON THE KNEE. TEST ARE STILL PENDING IF LACERATION HAD ANY HARM ON MUSCLES OR TENDONS OF THE KNEE OR LEG. 3. I VISITED A DODGE DEALER PARTS AND SERVICE DEPARTMENT TODAY TUESDAY AUGU…

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92.4%
ODI 10531974 · 13,956 mi

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT HEATING SYSTEM FAILED AND COULD NOT BE TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 13,956.

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5415.3%
ODI 10925749 · 51,412 mi

ON SEPTEMBER 28 2016 2:30 PM RIDING NORTH ON HWY 59 FROM KINGWOOD WE HAD JUST PASSED THRU SHEPPARD TX. WE HAD BEEN ON CRUISE AT 70 MPH SINCE CLEVELAND TX WHEN WE HEARD A LOUD EXPLOSION MY HEAD REST HAD EXPLODED AND PUSHED MY HEAD FORWARD FAST. MY HUSBAND WAS DRIVING AND HE THOUGHT I HAD BEEN SHOT BY A STRAY BULLET THE WAY MY HEAD BOLTED FORWARD.

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389.1%
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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8715.7%
ODI 10824379 · 36,000 mi

DRIVERS SEAT, PASSENGER SEAT PLASTIC AROUND SEAT BELT ON SIDE OF SEAT BREAKS AND SEAT BELT GETS STUCK IN BETWEEN CRACKED AREA. MIDDLE ROW SEATS SIDE PLASTIC PIECE BREAKS ALSO, POPPING OFF EXPOSING METAL SHARP PIECE WHICH CAN CUT YOUR LEG OR HAND OF CLOSE TO THAT PIECE. VEHICLE IS 2015 AND HAS HAD RECALLS, CONTINUES BRAKE PROBLEMS AND JUST RECENTLY THROTTLE BODY AND CAM PROBLEMS.

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348.8%
ODI 11122760 · 28,000 mi

AFTER BEING REAR ENDED AT A STOPPED POSITION AND PUSHED INTO ANOTHER STOPPED VEHICLE IN FRONT, THUS CAUSING A DOUBLE COLLISION, THE DRIVER SEAT HEADREST COMPLETELY EJECTED FROM DRIVER SEAT. DRIVER SEAT ADJUSTMENT BAR CAUSED DEEP TISSUE DAMAGE TO LEGS. THIRD ROW SEAT SPLIT AND SEPARATED SEAT SURFACE FROM BACK SUPPORT. INCIDENT TOOK PLACE AT A REDLIGHT FOR A LEFT-TURN LANE FROM THE HIGHWAY TO AN INTERSECTING ROAD. VEHICLE WAS STRUCK BY A MINIVAN STILL MAINTAINING FULL HIGHWAY SPEED OF AT LEAST 55 MPH. IMAGES ARE AVAILABLE UPON REQUEST.

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157.6%
ODI 11256843 · 6,000 mi

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 62-74 MPH, THE VEHICLE SHOOK AND A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. ALSO, WHILE DRIVING, THE VEHICLE'S REAR END TENDED TO SWAY TOWARDS THE RIGHT. THE CONTACT STATED THAT THE VEHICLE'S DRIVER'S SEAT FAILED TO LOCK IN THE DESIRED POSITION. THE CONTACT TOOK THE VEHICLE TO DIRECT CHRYSLER DODGE (LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382, [phone removed]) WHERE A FRONT AND REAR WHEEL ALIGNMENT WAS PERFORMED. THE DEALER ALSO REPLACED THE DRIVER'S SEAT AND…

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135.6%
ODI 11162433 · 10,536 mi

I HAVE A 2018 DODGE JOURNEY I HAD THE DRIVER SEST RECLINED ALL THE WAY BACK TO VACUUM. I LIFT THE HANDLE TO PUT SEAT UP AND IT FLEW FORWARD HARD. AFTER TURNING ON VEHICLE NOTICED AIRBAG LIGHT IS ON. TOOK TO DODGE THEY SAID ITS THE DRIVER HEADREST THE WIRES WERE PULLED OUT AND ACTIVATED AIRBAG LIGHT. THE WARRANTY WONT COVER IT BECAUSE THEY SAID THE WIRES GOT RIPPED OFF FROM SOMEONE INTENTIONALLY PULLING THE SEAT OFF. THE SEATS ARE DANGEROUS AS FAST AS THEY FLIP FORWARD. THERE MUST HAVE BEEN A DEFECT IF THE WIRES GOT UNATTACHED FROM JUST IT…

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44.0%
ODI 11450312

Seat wont close in back seat second row wont close at all it broken itself

Look up ODI 11450312 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System13,000–97,050 mi47,000 mi69
ODI 10584671 · 1,800 mi

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

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ODI 10617464 · 8,500 mi

DVD SYSTEM STOPPED WORKING. THOUGHT DVD WAS JUST STUCK IN THE PLAYER. TOOK THE VEHICLE TO THE DEALER TO FIX AND WAS INFORMED IT JUST QUIT WORKING. HAVE NOT HAD THE VEHICLE 3 MONTHS AND NOW HAVING TO WAIT FOR A NEW DVD SYSTEM, HOPING NO OTHER ISSUES ARISE! *JS

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ODI 10622043 · 1,000 mi

UPON STARTING THE VEHICLE THE RADIO AND CLIMATE CONTROL SCREEN FREEZING NOT ALLOWING ANY USE. AFTER A PERIOD OF TIME IT STARTS WORKING. CAN NOT ADJUST AIR HOT OR COLD AND CAN NOT CHANGE RADIO STATIONS. AT DEALER ON 8/13/14 AND ADVISED NO UPDATES FOR SYSTEM. *TR

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Engine16,000–93,592 mi55,194 mi58
ODI 10622517 · 700 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

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ODI 10643547 · 11,000 mi

THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR

Look up ODI 10643547 at NHTSA ↗

ODI 10651418 · 600 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AS THE ELECTRONIC STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND MERGED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE MAIN COMPUTER SYSTEM AND THE THROTTLE BODY WAS CLEANED. HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN …

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Service Brakes18,000–71,750 mi40,693 mi40
ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

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ODI 10640461 · 3,700 mi

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF TH…

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ODI 10640573 · 3,413 mi

HAVE HAD THE HOOD RELEASE NEXT OT THE PARKING BRAKE PEDAL. OPEN THE HOOD WITHOUT NOTIFICATION.THE BRAKE PEDAL IS TO CLOSE IN PROXIMITY TO THE HOOD LATCH. EACH TIME YOU RELEASE THE PARKING BRAKE THE HOOD RELEASES. *TR

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Unknown Or Other30,750–97,726 mi61,555 mi39
ODI 10743589 · 27,000 mi

2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD I NEED 2 NEW FRONT TIRES KHUMO TIRES AT THAT TIME I HAD ONLY 27000 MILES HE SHOWED HOW THE THREADS ARE SHOWING THROUGH THE RUBBER , I HAVE NOT ABUSED DRIVING OF MY JOURNEY SERVICE PERSON SAID TO ME THAT LOOKING AT THE TIRES HE COULD TELL THAT I DO N…

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ODI 10749918 · 21,000 mi

WHILE DRIVING WHEN SLOWING DOWN FROM VARIOUS SPEEDS THE ENTIRE RADIO SYSTEM WILL SHUT DOWN AND REBOOT. THE AIR AND ALL CUTS OFF WHEN THIS HAPPENS. THE SCREEN HAS WENT BLACK, AND FULLNOF WILDNCOLOR AND JUST SIMPLE FALLS WHEN THIS HAPOENS THE SYSTEM REBOOTS AFTER A FEW MINUTES. TAKEN TO DEALERSHIP SEVERAL TIMES WITH NO LUCK. =/ ALSO IS STALLING AND BRAKE PETAL IS VERY HARD TO PUSH WHEN TRYING TO START.

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ODI 10758601 · 20,000 mi

THE VEHICLE ERUPTED INTO FLAMES WHILE SITTING IN THE DRIVEWAY. THE CAR WAS OFF AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. THE VEHICLE HAD BEEN INTO THE DEALERSHIP SEVERAL TIMES FOR THE RADIO, NAVIGATION, BACK UP CAMERA SHORTING OUT WHILE COMING TO A STOP. THE NIGHT BEFORE THE FIRE THE VEHICLES BACK UP CAMERA SHORTED OUT AND CAME BACK ON WHILE REVERSING OUT OF A PARKING SPOT. WE WERE GOING TO TAKE THE CAR INTO THE DEALERSHIP FOR THIS PROBLEM ON 08-06-2015. THE NEIGHBORS CAME AND GOT MY WIFE AND CHILDREN OUT OF THE HOUSE AND CALLED THE FIRE DEPA…

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Air Bags33,000–94,000 mi65,000 mi35
ODI 10584939 · 2,300 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

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ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

Look up ODI 10639213 at NHTSA ↗

ODI 10712038 · 13,000 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. WHILE TRAVELING AT AN UNKNOWN SPEED OVER A POTHOLE, WHICH CAUSED THE VEHICLE TO LOSE POWER, SHUT OFF, AND FLIP OVER MORE THAN FIVE TIMES. THE CONTACT MENTIONED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, A PUNCTURED LUNG, A BRUISED BODY, AND A BRAIN INJURY WHICH REQUIRED FURTHER MEDICAL ATTENTION. THE PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISES TO THE BODY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS …

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Electronic Stability Control (Esc)35,000–89,203 mi46,000 mi25
ODI 10609847 · 4,300 mi

ON THURSDAY, JULY 3, 2014, I WAS LEAVING THE CITY DRIVING MY NEW 2014 DODGE JOURNEY. AFTER DRIVING FOR ONE MINUTE THE ESC DISPLAY APPEARED AND THE CAR IMMEDIATELY DECELERATED TO THE POINT OF ALMOST CUTTING OFF IN THE MIDDLE OF THE STREET. THIS OCCURRED IN THE MIDDLE OF RUSH HOUR TRAFFIC, AT STOP LIGHTS, AFTER PULLING OFF FROM THE STOP LIGHTS, ETC. THIS OCCURRED FOR APPROXIMATELY 20 MINUTES. IT WAS AN EXTREMELY HOT, SUNNY DAY, NO RAIN IN SIGHT. EVENTUALLY, AFTER GETTING ONTO A LONGER STRETCH OF ROAD, THE CONSTANT DECELERATION IN SPEED STOPPED AN…

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ODI 10643547 · 11,000 mi

THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR

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ODI 10809176 · 46,000 mi

WHILE DRIVING IN NORMAL CONDITIONS ON THE HIGHWAY, THE VEHICLE BRAKES WERE APPLIED AND I BEGAN TO LOSS CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER ON ITS SIDE AND AIRBAGS EVENTUALLY DEPLOYED. I WAS TAKEN TO THE HOSPITAL FOR POTENTIAL INJURIES FROM THE INCIDENT. NO CITATIONS WERE GIVEN FOR THE LOSS TO INDICATE NEGLIGENCE ON MY END. I BELIEVE THIS MAY HAVE BEEN RESULTED FROM THE CURRENT RECALL ON THE VEHICLE.

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Seats61,200–89,500 mi68,988 mi23
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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ODI 10881490 · 26,100 mi

THE PASSENGER SIDE HEADREST IN MY 2014 JOURNEY DEPLOYED WITHOUT CAUSE. IT SLAMMED MY WIFE IN THE BACK OF THE HEAD. I WAS DRIVING DOWN A SMOOTH HIGHWAY AT APPROXIMATELY 50 MPH.

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ODI 10956220 · 56,000 mi

HEAD RESTRAINT AUTOMATICALLY DEPLOYED WHILE I WAS DRIVING GOING 70 MPH ON THE HIGHWAY HITTING ME IN THE BACK OF THE HEAD. THE DEALER KARL KLEMENT CHRYSLER JEEP DODGE IN DECATUR TEXAS REFUSES TO REPAIR IT AT NO COST BECAUSE THERE IS NO RECALL.

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Power Train9,225–76,689 mi26,500 mi26
ODI 10573813 · 1,500 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

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ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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ODI 10664792 · 35 mi

BOUGHT THIS JOURNEY AUGUST 2014 , SINCE DAY ONE WE NOTICE THE TRANNY DOESN'T SHIFT RIGHT AND HAS BAD PICK UP YOU CANT EVEN GET OUT OF YOUR OWN WAY . , WE COMPLAINED AND THE DEALER DOESN'T DO ANYTHING SAYS OH THIS IS NORMAL. NO WAY I SHOULDN'T GET A BACKACHE EVERY TIME I DRIVE THIS JOURNEY. YOU CAN BE DRIVING AND WHEN U START SLOWING DOWN IT FEELS LIKE UR BEING HIT FROM BEHIND WHEN THE TRANNY SHIFTS . OR IF COMING TO A STOP SIGN THEN YOU HIT GAS IT SHIFTS THE SAME WAY . HORRIBLE AND A WASTE OF MONEY I WILL GO AGAIN FOR THE 10 TH TIME AND IF TH…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

5 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-101None
ODI 11617588

The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall ag…

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2024-112None
ODI 11627318

The car will completely stop/stall out (odometer drops to 0) at a stop whether it’s a stop sign, red light, traffic. I have to put it into park and press the button to restart it again, and sometimes it will stall out again once putting it back into drive if I don’t immediately drive off pressing the gas pedal.

Look up ODI 11627318 at NHTSA ↗

ODI 11627759

ABS module failure for my 2014 Dodge Journey This vehicle had a recall R61: Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash withou…

Look up ODI 11627759 at NHTSA ↗

2024-120None

No examples available for this selection.

2025-013None
ODI 11634118

my rear back up camera going bad again I had it replace a few yrs ago and it is doing the same thing again, picture is upside down at times or the image is doing a horizontal rolling making it unusable or going blank and also is distracting when trying to back up and the image catches your eyes while backing up

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ODI 11635492

Unknown: traction control light, air bag light, cruis control, horn, are not functioning properly and i believe it is the clock spring. Not sure if it was part of a recall previously.

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ODI 11639016

My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the yea…

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2025-021None
ODI 11643996

ABS recall dealership has had the vehicle for 3 months

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2025-031None
ODI 11648761

Hi, my dodge Journey 2014 has been experiencing steering issues(stiff and hard to turn) when driving at lower speeds. I know that same Dodge Journey model and year has had a lot of recalls for that. Please verify and let me know what's the process to get this steering issue fixed under recall as this is increased risk of a crash.

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2025-041None
ODI 11652953

I am writing to file a formal complaint regarding a persistent engine misfire in my 2014 Dodge Journey AWD, which I believe may pose a safety risk to my family, myself, other drivers, and is not explained by regular maintenance and care. Since I first purchased the vehicle, I have performed all necessary maintenance and adhered to the recommended service intervals. However, despite these precautions, the engine has experienced consistent misfires. The misfires are particularly noticeable when I attempt to accelerate, whether when speeding up …

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2025-051None
ODI 11662273

Recall U67

Look up ODI 11662273 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-083None
ODI 11677931

viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.

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ODI 11679193

I am the original owner of a Dodge Journey 2014 SXT that had the R61 ABS recall done in 2016. Now my ABS and Traction Light is on constantly and I have no cruise control. I took it into a dealer for the U49 Recall and asked them to look at the ABS issue. They said the ABS module needed replacement and the wiring due to rodent damage. I contacted my insurance for comprehensive coverage of rodent damage.. The insurance adjuster went to look at the car and found NO RODENT DAMAGE and therefore no claim...I contacted FCA (Stellantis) customer se…

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ODI 11682872 · 79,000 mi

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the low oil pressure and the check engine warning lights illuminated. In addition, the contact stated that the tires were recently replaced; however, the low tire pressure warning light illuminated. The vehicle was taken to an independent mechanic, but was unofficially diagnosed with a wiring harness failure. The vehicle was not repaired. The dealer was made aware of the failure and suggested that the vehicle be taken to the dealer for a diagno…

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2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-112None
ODI 11698788

None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car aft…

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ODI 11701536

While parked the drivers seat headrest ARS system activated. Hitting the driver in the back of the head.

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2025-122None
ODI 11702923 · 230,000 mi

The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction Control Systems malfunctioned, causing an uneven wheel spin and making the vehicle extremely difficult to steer or control. The vehicle later failed to start because of a faulty ABS module. The vehicle was towed to the local dealer, who performed a recall repair under NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The ABS and HCU modules were replaced, but the vehicle failed to s…

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ODI 11707565

My reverse lights, rear wiper and plate light have all Stopped working due to severed wires in the liftgate wiring harness at the hinge area. This is a faulty design by Dodge, a safety concern and an issue that is widespread and reported on the internet.

Look up ODI 11707565 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-021None
ODI 11715239 · 230,000 mi

The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, black smoke was seen coming from under the hood, and the engine caught on fire. The driver was able to successfully exit the vehicle. No warning lights illuminated. The local fire department arrived on the scene to extinguish the fire. A police report was not filed. The source of the fire wa…

Look up ODI 11715239 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-042None
ODI 11730550

It’s July 7, 2025 driving the car to get to a work related visit. It’s a 14/15 mile drive from my home. I get to my destination. Coming back home about a minute on the road my vehicle begins to struggle as I accelerate to continue the speed limit of 35 mph. vehicle is struggling to maintain speed. Then the traction control light comes on the dashboard and subsequently the ABS light comes on. It’s an 80 degree day no rain. After 3 minutes the lights go away, I am driving very cautious, I’m not sure why the both lights came on. The lights come on…

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ODI 11732858 · 196,827 mi

I was informed that it was the transmission. The vehicle does not advance going 5 mph. The vehicle stopped working in a busy intersection and I had to pull over into a parking lot. The vehicle has not been inspected by anyone.

Look up ODI 11732858 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-062None
ODI 11743607

Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this occurs when I get to a red light and it goes green and I press that gas I acts as if something isn’t registering fast enough. I’ve took my car to be serviced for these problems nobody seems to find an issue with the problems occurring …

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ODI 11743828

The Electronic Brake Control Module: Anti-Lock Brakes. This has caused the cruise control to stop working, the wheel sensors on the front to stop working. The speedometer (digital and gauge) to stop working and the Engine light to stay on. This has been witness by an Independent service center. The dash sensors would go on and off randomly. Many other repairs have been performed throughout the pass 3 years.Unsure when the first sensor started. Today 6/12/2026 replaced the wheel senors but they do not register on the dash, senors lights remai…

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2026-071None
ODI 11753487 · 73,000 mi

The contact owns a 2014 Dodge Journey. The contact stated that while the vehicle was parked and occupied, the contact became aware that the front passenger head restraint was damaged and unhinged. Neither an independent mechanic nor a dealer was contracted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The approximate failure mileage was 73,000.

Look up ODI 11753487 at NHTSA ↗

2026-082None
ODI 11757433

Rearview camera not working. I received a recall notice and 2 days later my rear view camera stopped working, but for some reason my vehicle is not on the list to be repaired?

Look up ODI 11757433 at NHTSA ↗

ODI 11760865

On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway. Thankfully neither of use were driving the vehicle when this occurred, as this could have caused an accident. There was no warning from the vehicle that this would occur. We found online that there was a warranty extension (which has expired), but that seems inadequate for such a safety hazard. The headrests should have been recalled and replaced. I contacted Dodge customer suppor…

Look up ODI 11760865 at NHTSA ↗

2026-09 (partial)5None
ODI 11763331

Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to get towed or jumped. The battery is brand new as I mentioned. Afraid it's going to stall out on me and even not start up when I turn it off to run into the store! Even though I have been charging the battery until someone can figure this out, I don't trust it.

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ODI 11763334

Back hatch/door/trunk does not close and latch.This is dangerous because things could fly out. I find it very odd that this vehicle doesn't have a trunk release from the inside and you have to manually open it and get out of the vehicle. No button option on key fob to open the "truck" or hatch either. Never had a vehicle without a release to open it from inside the vehicle. I pick up grocery orders and have to get out every time. Anyway it is malfunctioning now and not closing/latching.

Look up ODI 11763334 at NHTSA ↗

ODI 11764861

The powertrain control module went out on my dodge and caused the car to be stuck in limp mode which could cause an accident if driving on the road

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 222 reports

2019: 22 complaints · 2020: 10 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201941622
20200810
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
201910000
20206401

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEngineService BrakesUnknown Or OtherAir BagsElectronic Stability Control (Esc)SeatsPower Train
Electrical System—
26
ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

Look up ODI 10661284 at NHTSA ↗

ODI 10693360 · 32,732 mi

THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISOR. FRIDAY FEB 27 - 8:00 PM DURING DRIVE TO/FROM WORK: COMPUTER MESSAGE: 1. REMOTE START DISABLE 2. NOTICED CAR WILL NOT SHIFT INTO 6TH GEAR ON HWY. HOME FROM WORK: NOTICED ENGINE OIL ON DRIVEWAY, PULL IN AND CHECK OIL NO OIL ON DIP STICK, ENGINE OIL ALL OVER ENGINE AND GROUND. UNKNOW…

Look up ODI 10693360 at NHTSA ↗

ODI 10767325 · 14,189 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER IT WAS STARTED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. …

Look up ODI 10767325 at NHTSA ↗

14
ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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ODI 10817639 · 9,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION W…

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ODI 10820374

ED VOYLES CHRYSLER DODGE JEEP RAM HAS FAILED TO REMEDY THE RECALL OF THE ANTI-LOCK BRAKE SYSTEM CONTROL MODULE FOR MY 2014 DODGE JOURNEY IN A REASONABLE AMOUNT OF TIME. AFTER I WAS INITIALLY NOTIFIED OF THE RECALL, I CALLED TO SCHEDULE A SERVICE TO ADDRESS THE PROBLEM. I WAS TOLD AT THIS TIME THAT THE PARTS REQUIRED WERE NOT IN STOCK AND TO CHECK BACK IN A FEW DAYS. UPON CALLING A SECOND TIME, I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. AFTER A MONTH OF WAITING AND NO NOTIFICATION, I CALLED FOR A THIRD TIME AND WAS TOLD…

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17
ODI 10758601 · 20,000 mi

THE VEHICLE ERUPTED INTO FLAMES WHILE SITTING IN THE DRIVEWAY. THE CAR WAS OFF AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. THE VEHICLE HAD BEEN INTO THE DEALERSHIP SEVERAL TIMES FOR THE RADIO, NAVIGATION, BACK UP CAMERA SHORTING OUT WHILE COMING TO A STOP. THE NIGHT BEFORE THE FIRE THE VEHICLES BACK UP CAMERA SHORTED OUT AND CAME BACK ON WHILE REVERSING OUT OF A PARKING SPOT. WE WERE GOING TO TAKE THE CAR INTO THE DEALERSHIP FOR THIS PROBLEM ON 08-06-2015. THE NEIGHBORS CAME AND GOT MY WIFE AND CHILDREN OUT OF THE HOUSE AND CALLED THE FIRE DEPA…

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ODI 10788633 · 100 mi

DURING DRIVE THE CAR SHUTS DOWN, I HAVE TAKEN IT TO THE DEALER, AND THEY SAY NOTHING IS COMING UP AND THEY ONLY HAVE HAD IT FOR 3 DAYS, I TOLD THE DEALERSHIP THAT IT SHUTS DOWN WHEN IT WANTS TO.

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ODI 10944089 · 61,555 mi

SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., [phone removed] IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I…

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6
ODI 10712038 · 13,000 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. WHILE TRAVELING AT AN UNKNOWN SPEED OVER A POTHOLE, WHICH CAUSED THE VEHICLE TO LOSE POWER, SHUT OFF, AND FLIP OVER MORE THAN FIVE TIMES. THE CONTACT MENTIONED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, A PUNCTURED LUNG, A BRUISED BODY, AND A BRAIN INJURY WHICH REQUIRED FURTHER MEDICAL ATTENTION. THE PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISES TO THE BODY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS …

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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ODI 11182479 · 122,200 mi

I HAVE TAKEN MY VEHICAL TO THE DEALERSHIP BECAUSE THE AIR BAG SENSOR KEEPS TURNING OFF AND ON. WHEN I GET THERE IT OFF. THE SAY THEY CAN NOT REPLICATE THE PROBLEM.. I AM AFRAID THE AIRBAG IS GOING TO DEPLOY WHILE I AM DRIVING. NEXT THE POWER THAT CONTROL THE RADIO AMD BLUETOOH WILL JUSTBSTOP WORKING WHILE DRIVING. THE SCREEN WILL GO BLACK AND THEN POWER CYCLE ITSELF AS IF I JUST TURN THE CAR ON. I BELIEVE THERE IS A MAJOR ELECTRICAL PROBLEM.

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10
ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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ODI 10894759

HELFMAN DODGE KATY FREEWAY HOUSTON [phone removed] SAY PARTS FOR SAFETY RECALL "ON BACK ORDER,,,MAY TAKE A FEW WEEKS OR MONTHS" BEFORE THEY HAVE THE PARTS. ABS NOTICE R61/NHTSA 15V-675. SO WE ARE LEFT WITH A POTENTIALLY SERIOUS PROBLEM WITH DEALER UNABLE OR UNWILLING TO REPAIR.

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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2
ODI 11092848

THE DRIVER SEAT SEAT BELT ALARM COMES ON AND STAYS ON, EVEN WHEN THE SEAT BELT IS ON. ALSO, THE ENTIRE ELECTRICAL SYSTEM IN THE DRIVER SEAT ISN'T WORKING. THE SEAT DOESN'T MOVE IN ANY DIRECTION ANYMORE. THE REAR SEAT BEHIND THE DRIVER SEAT IS STUCK IN THE FORWARD POSITION RIGHT BEHIND THE DRIVERS SEAT WHICH IS ALSO STUCK. ALSO, THE HORN HASN'T WORKED SINCE I PURCHASED THE VEHICLE. SEEMS LIKE THERE ARE LOTS OF ELECTRICAL ISSUES THROUGH OUT THE VEHICLE. THE SEAT BELT ALARM BEGIN WHEN I CRUNK THE VEHICLE UP IN THE MORNING. I WASN'T IN MOTION. …

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ODI 11545962

THE HEADREST DEPLOYED FOR NO REASON. IT HURT MY NECK REALLY BAD. LUCKILY I WAS AT A RED LIGHT OR IM MIGHT HAVE CRASHED

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9
ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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ODI 10693360 · 32,732 mi

THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISOR. FRIDAY FEB 27 - 8:00 PM DURING DRIVE TO/FROM WORK: COMPUTER MESSAGE: 1. REMOTE START DISABLE 2. NOTICED CAR WILL NOT SHIFT INTO 6TH GEAR ON HWY. HOME FROM WORK: NOTICED ENGINE OIL ON DRIVEWAY, PULL IN AND CHECK OIL NO OIL ON DIP STICK, ENGINE OIL ALL OVER ENGINE AND GROUND. UNKNOW…

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ODI 10725109 · 20,000 mi

BOUGHT THIS WONDERFUL (NOT) CAR TO REPLACE MY MINIVAN. WITHIN THE FIRST MONTH, WHEN I WOULD PUT MY CELL PHONE IN THE "CAVE" UNDER THE RADIO, THE RADIO WOULD SCAN. DID THIS MULTIPLE TIMES AND EVENTUALLY WHEN I OPENED THE DOORS (A COUPLE OF TIMES), THE RADIO ACTUALLY MUTED,,,,THEY CHECKED IT OUT AND THEY REPLACED THE RADIO, THEN SOMETHING ELSE TO DO WITH THE RADIO....BUTTTT, IT STILL DOES IT. MENTIONED THAT WHILE DRIVING THROUGH COUNTRY ROADS, THE READ END GETS LOOSE. AFTER HE ASKED ME 1) DO YOU DRIVE FAST THROUGH ON THE COUNTRY ROADS AND 2)…

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Engine
26
ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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ODI 10693360 · 32,732 mi

THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISOR. FRIDAY FEB 27 - 8:00 PM DURING DRIVE TO/FROM WORK: COMPUTER MESSAGE: 1. REMOTE START DISABLE 2. NOTICED CAR WILL NOT SHIFT INTO 6TH GEAR ON HWY. HOME FROM WORK: NOTICED ENGINE OIL ON DRIVEWAY, PULL IN AND CHECK OIL NO OIL ON DIP STICK, ENGINE OIL ALL OVER ENGINE AND GROUND. UNKNOW…

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ODI 10767325 · 14,189 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER IT WAS STARTED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. …

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—
10
ODI 10748259 · 7,585 mi

TAKING EXIT OFF US 12 ONTO I-82 (YAKIMA) MY VEHICLE SUFFERED COMPLETE ENGINE FAILURE. THE BRAKES DID NOT WORK AND HAD TO RELY ON THE EMERGENCY BRAKE, STOPPING ABOUT 100 FEET AWAY AND NOSE IN TRAFFIC. MY FAMILY TO INCLUDE MY 39 WEEKS PREGNANT WIFE, SONS (3 & 4), AND MYSELF WERE IN THE CAR. DURING MY FIVE EMERGENCY BRAKE ATTEMPTS I HIT MY HEAD ON THE FRAME OF THE DOOR. I FEEL THAT WE ARE LUCKY TO BE ALIVE AS WE HAD SKID A FEW TIMES BEFORE STOPPING WITH NO FURTHER INJURIES. AS OF NOW, I HAVE A SPLITTING HEADACHE AND MY WIFE IS BEING MONITORED FOR …

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ODI 10809332

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATE…

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ODI 10809843

HELLO MY NAME IS [XXX] AND I A SINGLE MOTHER OF TWO SMALL CHILDREN. I HAVE BEEN THE OWNER OF A DODGE JOURNEY FOR A LITTLE OVER A YEAR AND I HAVE ALREADY RECEIVED TWO RECALLS ON MY VEHICLE. WITH THESE RISKS COME SERIOUS CONSEQUENCES AND I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE. I HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THEY ARE UNABLE TO PROVIDE ME WITH A LOANER VEHICLE. AT THIS TIME I AM HIGHLY UPSET BECAUSE BASICALLY I HAVE TO PLAY RUSSIAN ROULETTE WITH MINE AND MY CHILDREN'S LIVE EVERY TIME I DRIVE MY ONLY MODE OF TRA…

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11
ODI 10944089 · 61,555 mi

SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., [phone removed] IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I…

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ODI 11016393 · 19,000 mi

MY WIFE WAS DRIVING OUR KIDS AROUND TOWN AND THE VEHICLE STALLED OUT AS THEY WERE APPROACHING A STOP SIGN. NO CHECK ENGINE LIGHT OR ANY OTHER INDICATORS WERE TRIGGERED. THE VEHICLE APPEARED TO STILL BE RUNNING AND SHE COULD NOT SHUT THE VEHICLE OFF IMMEDIATELY. SHE EVENTUALLY LOST POWER STEERING AS WELL. AFTER A FEW MINUTES SHE WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND IT FUNCTIONED NORMALLY AS EXPECTED AND SHE WAS ABLE TO DRIVE HOME. WE WERE EXPECTING SOME SORT OF LIGHT TO COME ON SO WE COULD GET A TROUBLESHOOTING CODE BUT NOTHING. I RES…

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ODI 11031701 · 51,000 mi

I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS…

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2
ODI 11185624 · 75,000 mi

THE AIR BAG WARNING LIGHT IS ON. HAVE TO TAKE IT TO A DEALER TO FIND OUT WHAT'S WRONG. ALSO THE OIL FILTER MANIFOLD CRACKED AND LEAKED OIL. HAD TO GET IT REPLACED.

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ODI 11489425

unknown ,check engine light came on the screen blacked out and began to stall out on freeway doing 55 . was afraid of getting rearended.

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8
ODI 10643547 · 11,000 mi

THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR

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ODI 10809332

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATE…

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ODI 10819905

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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0
8
ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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ODI 10693360 · 32,732 mi

THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISOR. FRIDAY FEB 27 - 8:00 PM DURING DRIVE TO/FROM WORK: COMPUTER MESSAGE: 1. REMOTE START DISABLE 2. NOTICED CAR WILL NOT SHIFT INTO 6TH GEAR ON HWY. HOME FROM WORK: NOTICED ENGINE OIL ON DRIVEWAY, PULL IN AND CHECK OIL NO OIL ON DIP STICK, ENGINE OIL ALL OVER ENGINE AND GROUND. UNKNOW…

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ODI 10915914 · 23,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND MADE A LOUD NOISE FROM THE ENGINE. THE VEHICLE STOPPED RUNNING AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS 23,000.

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Service Brakes
14
ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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ODI 10817639 · 9,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION W…

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ODI 10820374

ED VOYLES CHRYSLER DODGE JEEP RAM HAS FAILED TO REMEDY THE RECALL OF THE ANTI-LOCK BRAKE SYSTEM CONTROL MODULE FOR MY 2014 DODGE JOURNEY IN A REASONABLE AMOUNT OF TIME. AFTER I WAS INITIALLY NOTIFIED OF THE RECALL, I CALLED TO SCHEDULE A SERVICE TO ADDRESS THE PROBLEM. I WAS TOLD AT THIS TIME THAT THE PARTS REQUIRED WERE NOT IN STOCK AND TO CHECK BACK IN A FEW DAYS. UPON CALLING A SECOND TIME, I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. AFTER A MONTH OF WAITING AND NO NOTIFICATION, I CALLED FOR A THIRD TIME AND WAS TOLD…

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10
ODI 10748259 · 7,585 mi

TAKING EXIT OFF US 12 ONTO I-82 (YAKIMA) MY VEHICLE SUFFERED COMPLETE ENGINE FAILURE. THE BRAKES DID NOT WORK AND HAD TO RELY ON THE EMERGENCY BRAKE, STOPPING ABOUT 100 FEET AWAY AND NOSE IN TRAFFIC. MY FAMILY TO INCLUDE MY 39 WEEKS PREGNANT WIFE, SONS (3 & 4), AND MYSELF WERE IN THE CAR. DURING MY FIVE EMERGENCY BRAKE ATTEMPTS I HIT MY HEAD ON THE FRAME OF THE DOOR. I FEEL THAT WE ARE LUCKY TO BE ALIVE AS WE HAD SKID A FEW TIMES BEFORE STOPPING WITH NO FURTHER INJURIES. AS OF NOW, I HAVE A SPLITTING HEADACHE AND MY WIFE IS BEING MONITORED FOR …

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ODI 10809332

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATE…

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ODI 10809843

HELLO MY NAME IS [XXX] AND I A SINGLE MOTHER OF TWO SMALL CHILDREN. I HAVE BEEN THE OWNER OF A DODGE JOURNEY FOR A LITTLE OVER A YEAR AND I HAVE ALREADY RECEIVED TWO RECALLS ON MY VEHICLE. WITH THESE RISKS COME SERIOUS CONSEQUENCES AND I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS VEHICLE. I HAVE CONTACTED THE DEALERSHIP AND THEY TOLD ME THEY ARE UNABLE TO PROVIDE ME WITH A LOANER VEHICLE. AT THIS TIME I AM HIGHLY UPSET BECAUSE BASICALLY I HAVE TO PLAY RUSSIAN ROULETTE WITH MINE AND MY CHILDREN'S LIVE EVERY TIME I DRIVE MY ONLY MODE OF TRA…

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—
4
ODI 10904248

I RECEIVED TWO RECALLS ON THE ABOVE VEHICLE. THE FIRST SAYS THE ENGINE BEAUTY COVER MAY COME LOOSE AND COME IN CONTACT WITH CATALYTIC CONVERTER RESULTING IN A FIRE. THE SECOND HAS TO DO WITH A GROUND WIRE ON THE RIGHT FRONT SHOCK OF THE ANTI-LOCK BRAKE MODULE. THE WIRE ALLOWS WATER TO WICK THROUGH INTO THE ABS MODULE WHICH CAN DISABLE THE ABS AND/OR THE ELECTRONIC STABILITY CONTROL. THE LACK OF FUNCTIONING ABS AND/OR ESC SYSTEMS COULD CHANGE THE BRAKING AND/OR HANDLING CHARACTERISTICS OF THE VEHICLE AND CAUSE A CRASH WITHOUT WARNING.

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ODI 10934327 · 4,000 mi

OWNED THIS 'VEHICLE' FOR ALMOST A YEAR (13,500 MILES - HAD SOME MILES FROM DEALER). BRAKES HAVE BEEN REPLACED TWICE DUE TO MASTER CYLINDER AND RELATED ISSUES. ADDITIONAL FIVE RECALLS ON TOP OF THAT - ONE RELATED BUT NOT INCLUDED IN THE ACTUAL RECALL BECAUSE I HAVEN'T HAD AN ACCIDENT... YET....WAS BEING UNABLE TO DISENGAGE THE SEAT BELT - ON A NORMAL DAY - EVERY DAY. I AM NOW ON MY 2ND SENIOR SUPERVISOR AT CHEVROLET TELLING THEM TO COME PICK THE THING UP. NATURALLY CHEVY'S STANCE IS TO KEEP REPAIRING THE VEHICLE - NOT CALL IT WHAT IT IS, A BAD P…

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ODI 11031701 · 51,000 mi

I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS…

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3
ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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ODI 11406488 · 110,000 mi

WHEN AIRBAGS DEPLOYED, AIRBAG AT FOOT CONTROL PANEL (GAS/BRAKE) DEPLOYS MOVING FEET OFF OF BRAKE PEDAL. THIS REMOVES EMERGENCY CONTROL BY OPERATOR TO STOP VEHICLE. OPERATOR TRIED TO STOP AT INTERSECTION AFTER ANOTHER CAR FAILED TO YIELD/ SLOW DOWN AT INTERSECTION. AFTER INITIAL CONTACT AIRBAGS DEPLOYED AND VEHICLE TRAVELED ANOTHER 50YARDS UNTIL COMING TO STOP IN DITCH. THE LOWER OPERATOR AIRBAG IMPEDED THE USE OF BRAKES BY THE OPERATOR. HAD THERE BEEN MORE TRAFFIC IT WOULD HAVE CAUSED MORE ACCIDENTS.

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24
ODI 10809332

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATE…

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ODI 10809560

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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1
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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3
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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ODI 10817639 · 9,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION W…

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ODI 11267149 · 120,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTER SYSTEM WAS FAILING. THE VEHICLE WAS TAKEN TO PAUL SHERRY CHRYSLER JEEP DODGE RAM [phone removed], LOCATED AT 8645 N COUNTY ROAD 25A, PIQUA, OH 45356) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE THROTTLE BODY. IN ADDITION, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT…

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Unknown Or Other
17
ODI 10758601 · 20,000 mi

THE VEHICLE ERUPTED INTO FLAMES WHILE SITTING IN THE DRIVEWAY. THE CAR WAS OFF AND HAD NOT BEEN DRIVEN FOR ABOUT 12 HOURS. THE VEHICLE HAD BEEN INTO THE DEALERSHIP SEVERAL TIMES FOR THE RADIO, NAVIGATION, BACK UP CAMERA SHORTING OUT WHILE COMING TO A STOP. THE NIGHT BEFORE THE FIRE THE VEHICLES BACK UP CAMERA SHORTED OUT AND CAME BACK ON WHILE REVERSING OUT OF A PARKING SPOT. WE WERE GOING TO TAKE THE CAR INTO THE DEALERSHIP FOR THIS PROBLEM ON 08-06-2015. THE NEIGHBORS CAME AND GOT MY WIFE AND CHILDREN OUT OF THE HOUSE AND CALLED THE FIRE DEPA…

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ODI 10788633 · 100 mi

DURING DRIVE THE CAR SHUTS DOWN, I HAVE TAKEN IT TO THE DEALER, AND THEY SAY NOTHING IS COMING UP AND THEY ONLY HAVE HAD IT FOR 3 DAYS, I TOLD THE DEALERSHIP THAT IT SHUTS DOWN WHEN IT WANTS TO.

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ODI 10944089 · 61,555 mi

SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., [phone removed] IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I…

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11
ODI 10944089 · 61,555 mi

SINCE 2015 THIS CAR HAS DRAINED APPROXIMATELY 5 BATTERIES. I PURCHASED THIS AUTOMOBILE BRAND NEW 11/11/14 WITH 14 MILES ON IT. THIS CAR WAS FIRST TAKEN TO ORANGE PARK CHRYSLER JEEP DODGE RAM 7233 BLANDING BLVD., [phone removed] IN JACKSONVILLE, FL BECAUSE OF A DRAINED BATTERY AND THE CAR HAS TO BE STARTED BY POP-A-LOCK PER MY STATE FARM INSURANCE PROVIDER. THE RECORD SHOWS THAT THIS OCCURRED APPROXIMATELY THREE (3) TIMES. EACH TIME THE CAR WAS RETURNED WITH SUPPOSEDLY A NEW BATTERY WITH NO PROBLEM FOUND WITH THE LAST INCIDENT ON 11/6/16. I…

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ODI 11016393 · 19,000 mi

MY WIFE WAS DRIVING OUR KIDS AROUND TOWN AND THE VEHICLE STALLED OUT AS THEY WERE APPROACHING A STOP SIGN. NO CHECK ENGINE LIGHT OR ANY OTHER INDICATORS WERE TRIGGERED. THE VEHICLE APPEARED TO STILL BE RUNNING AND SHE COULD NOT SHUT THE VEHICLE OFF IMMEDIATELY. SHE EVENTUALLY LOST POWER STEERING AS WELL. AFTER A FEW MINUTES SHE WAS ABLE TO START THE VEHICLE BACK UP AGAIN AND IT FUNCTIONED NORMALLY AS EXPECTED AND SHE WAS ABLE TO DRIVE HOME. WE WERE EXPECTING SOME SORT OF LIGHT TO COME ON SO WE COULD GET A TROUBLESHOOTING CODE BUT NOTHING. I RES…

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ODI 11031701 · 51,000 mi

I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS…

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4
ODI 10904248

I RECEIVED TWO RECALLS ON THE ABOVE VEHICLE. THE FIRST SAYS THE ENGINE BEAUTY COVER MAY COME LOOSE AND COME IN CONTACT WITH CATALYTIC CONVERTER RESULTING IN A FIRE. THE SECOND HAS TO DO WITH A GROUND WIRE ON THE RIGHT FRONT SHOCK OF THE ANTI-LOCK BRAKE MODULE. THE WIRE ALLOWS WATER TO WICK THROUGH INTO THE ABS MODULE WHICH CAN DISABLE THE ABS AND/OR THE ELECTRONIC STABILITY CONTROL. THE LACK OF FUNCTIONING ABS AND/OR ESC SYSTEMS COULD CHANGE THE BRAKING AND/OR HANDLING CHARACTERISTICS OF THE VEHICLE AND CAUSE A CRASH WITHOUT WARNING.

Look up ODI 10904248 at NHTSA ↗

ODI 10934327 · 4,000 mi

OWNED THIS 'VEHICLE' FOR ALMOST A YEAR (13,500 MILES - HAD SOME MILES FROM DEALER). BRAKES HAVE BEEN REPLACED TWICE DUE TO MASTER CYLINDER AND RELATED ISSUES. ADDITIONAL FIVE RECALLS ON TOP OF THAT - ONE RELATED BUT NOT INCLUDED IN THE ACTUAL RECALL BECAUSE I HAVEN'T HAD AN ACCIDENT... YET....WAS BEING UNABLE TO DISENGAGE THE SEAT BELT - ON A NORMAL DAY - EVERY DAY. I AM NOW ON MY 2ND SENIOR SUPERVISOR AT CHEVROLET TELLING THEM TO COME PICK THE THING UP. NATURALLY CHEVY'S STANCE IS TO KEEP REPAIRING THE VEHICLE - NOT CALL IT WHAT IT IS, A BAD P…

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ODI 11031701 · 51,000 mi

I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS…

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—
3
ODI 11012454 · 34,000 mi

VEHICLE AIRBAGS AND POWDER/SMOKE DEPLOYED ON MYSELF AND MY TODDLERS WHEN THE VEHICLE WAS NOT MOVING.

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ODI 11118790 · 115,000 mi

I BOUGHT MY 2014 DODGE JOURNEY A FEW MONTHS AGO AND EVERYTHING WAS FINE THEN MY AIRBAG LIGHT CAME ON. THE MY CHECK ENGINE LIGHT CAME ON AND IT BECAME SLUGGISH AND JERKY. I HAVE A 4 YEAR OLD SON THAT IS IN THIS VEHICLE EVERYDAY. I AM CONTACTING YOU TO FIND OUT IF THERE ARE ANY RECALLS THAT I NEED TO HAVE TAKEN CARE OF. THANKS

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ODI 11291904

WHILE CLEANING MY VEHICLE IN MY DRIVE WAY I NOTICED A COMPARTMENT UNDER MY STEERING WHEEL SHOWING. I THEN TOOK IT TOO A DODGE DEALERSHIP FOR A RECALL THAT I RECEIVED IN THE MAIL AND I ALSO ASKED ABOUT THE CLOTH LIKE MATERIAL SHOWING UNDER MY STEERING WHEEL. THE YOUNG MAN NOTIFIED ME THAT IT WAS THE AIRBAG COMING OUT FROM UNDER THE STEERING WHEEL AS WELL AS A SENSOR/ELECTRICAL PROBLEM. I AM A NEW MOM TO BE AND HAVING A NEWBORN IN THIS VEHICLE IS UNEXCEPTIONABLE. THIS VEHICLE IS ONLY A FEW YEARS OLD WITH SO MANY RECALLS. IM SO DISAPPOINTED

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0
5
ODI 10881490 · 26,100 mi

THE PASSENGER SIDE HEADREST IN MY 2014 JOURNEY DEPLOYED WITHOUT CAUSE. IT SLAMMED MY WIFE IN THE BACK OF THE HEAD. I WAS DRIVING DOWN A SMOOTH HIGHWAY AT APPROXIMATELY 50 MPH.

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ODI 11415572 · 160,605 mi

ON 5/6/21, WHILE THE VEHICLE WAS RUNNING AND STATIONARY, WAITING TO TURN LEFT THROUGH AN INTERSECTION ON CITY STREETS, THE AHR (ACTIVE HEAD RESTRAINT) RANDOMLY DEPLOYED IN THE DRIVER HEADREST. MY HUSBAND, WHO WAS DRIVING AT THE TIME, THOUGHT WE HAD BEEN REAR ENDED DUE TO THE LOUD NOISE IT MADE AND THE FORCE WITH WHICH IT HIT THE BACK OF HIS HEAD. THE VEHICLE HAS NEVER BEEN IN A COLLISION AND IS UP TO DATE ON MAINTENANCE. RESEARCHING THE AHR ONLINE BROUGHT UP DOZENS OF ARTICLES ABOUT THIS PROBLEMS OCCURRING IN DODGE JOURNEYS (YR 2010- 2018) BUT …

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ODI 11471060

2014 Dodge Journey front passenger headrest just deployed. After just starting to crank the vehicle.

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2
ODI 11290292 · 99,000 mi

PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME CODES. SENT TO SHOP THEY SAID IT WAS THE TRANSMISSION, $220 FOR AN OVERHAUL OF THAT. 2 TO 3 WEEKS AFTER, LIMP MODE AGAIN. SAME CODES. BROUGHT IT TO DODGE DEALERSHIP AND THE DIAGNOSIS IT SAYING I NEED A NEW PCM AND WIRE HARNESS. THOSE ITEMS WERE REPLACED. 2 TO 3 WEEKS AFTER THAT WORK. CAR GOES…

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ODI 11677931

viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.

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Air Bags
6
ODI 10712038 · 13,000 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. WHILE TRAVELING AT AN UNKNOWN SPEED OVER A POTHOLE, WHICH CAUSED THE VEHICLE TO LOSE POWER, SHUT OFF, AND FLIP OVER MORE THAN FIVE TIMES. THE CONTACT MENTIONED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, A PUNCTURED LUNG, A BRUISED BODY, AND A BRAIN INJURY WHICH REQUIRED FURTHER MEDICAL ATTENTION. THE PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISES TO THE BODY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS …

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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ODI 11182479 · 122,200 mi

I HAVE TAKEN MY VEHICAL TO THE DEALERSHIP BECAUSE THE AIR BAG SENSOR KEEPS TURNING OFF AND ON. WHEN I GET THERE IT OFF. THE SAY THEY CAN NOT REPLICATE THE PROBLEM.. I AM AFRAID THE AIRBAG IS GOING TO DEPLOY WHILE I AM DRIVING. NEXT THE POWER THAT CONTROL THE RADIO AMD BLUETOOH WILL JUSTBSTOP WORKING WHILE DRIVING. THE SCREEN WILL GO BLACK AND THEN POWER CYCLE ITSELF AS IF I JUST TURN THE CAR ON. I BELIEVE THERE IS A MAJOR ELECTRICAL PROBLEM.

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2
ODI 11185624 · 75,000 mi

THE AIR BAG WARNING LIGHT IS ON. HAVE TO TAKE IT TO A DEALER TO FIND OUT WHAT'S WRONG. ALSO THE OIL FILTER MANIFOLD CRACKED AND LEAKED OIL. HAD TO GET IT REPLACED.

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ODI 11489425

unknown ,check engine light came on the screen blacked out and began to stall out on freeway doing 55 . was afraid of getting rearended.

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3
ODI 10639213 · 6,500 mi

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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ODI 11406488 · 110,000 mi

WHEN AIRBAGS DEPLOYED, AIRBAG AT FOOT CONTROL PANEL (GAS/BRAKE) DEPLOYS MOVING FEET OFF OF BRAKE PEDAL. THIS REMOVES EMERGENCY CONTROL BY OPERATOR TO STOP VEHICLE. OPERATOR TRIED TO STOP AT INTERSECTION AFTER ANOTHER CAR FAILED TO YIELD/ SLOW DOWN AT INTERSECTION. AFTER INITIAL CONTACT AIRBAGS DEPLOYED AND VEHICLE TRAVELED ANOTHER 50YARDS UNTIL COMING TO STOP IN DITCH. THE LOWER OPERATOR AIRBAG IMPEDED THE USE OF BRAKES BY THE OPERATOR. HAD THERE BEEN MORE TRAFFIC IT WOULD HAVE CAUSED MORE ACCIDENTS.

Look up ODI 11406488 at NHTSA ↗

3
ODI 11012454 · 34,000 mi

VEHICLE AIRBAGS AND POWDER/SMOKE DEPLOYED ON MYSELF AND MY TODDLERS WHEN THE VEHICLE WAS NOT MOVING.

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ODI 11118790 · 115,000 mi

I BOUGHT MY 2014 DODGE JOURNEY A FEW MONTHS AGO AND EVERYTHING WAS FINE THEN MY AIRBAG LIGHT CAME ON. THE MY CHECK ENGINE LIGHT CAME ON AND IT BECAME SLUGGISH AND JERKY. I HAVE A 4 YEAR OLD SON THAT IS IN THIS VEHICLE EVERYDAY. I AM CONTACTING YOU TO FIND OUT IF THERE ARE ANY RECALLS THAT I NEED TO HAVE TAKEN CARE OF. THANKS

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ODI 11291904

WHILE CLEANING MY VEHICLE IN MY DRIVE WAY I NOTICED A COMPARTMENT UNDER MY STEERING WHEEL SHOWING. I THEN TOOK IT TOO A DODGE DEALERSHIP FOR A RECALL THAT I RECEIVED IN THE MAIL AND I ALSO ASKED ABOUT THE CLOTH LIKE MATERIAL SHOWING UNDER MY STEERING WHEEL. THE YOUNG MAN NOTIFIED ME THAT IT WAS THE AIRBAG COMING OUT FROM UNDER THE STEERING WHEEL AS WELL AS A SENSOR/ELECTRICAL PROBLEM. I AM A NEW MOM TO BE AND HAVING A NEWBORN IN THIS VEHICLE IS UNEXCEPTIONABLE. THIS VEHICLE IS ONLY A FEW YEARS OLD WITH SO MANY RECALLS. IM SO DISAPPOINTED

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—
3
ODI 10809176 · 46,000 mi

WHILE DRIVING IN NORMAL CONDITIONS ON THE HIGHWAY, THE VEHICLE BRAKES WERE APPLIED AND I BEGAN TO LOSS CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER ON ITS SIDE AND AIRBAGS EVENTUALLY DEPLOYED. I WAS TAKEN TO THE HOSPITAL FOR POTENTIAL INJURIES FROM THE INCIDENT. NO CITATIONS WERE GIVEN FOR THE LOSS TO INDICATE NEGLIGENCE ON MY END. I BELIEVE THIS MAY HAVE BEEN RESULTED FROM THE CURRENT RECALL ON THE VEHICLE.

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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ODI 11289626 · 78,545 mi

PURCHASED MY 2014 DODGE JOURNEY IN FEBURARY 2019. BEFORE HAVING COUPLE RECALLS DONE ON MY I HAD NO LIGHTS ON MY DASH BOARD EVER SINCE PURCHASED MY CAR. THEN I HAD RECALL T47 DONE ON MY CAR IN APRIL 2019 THERE BEGINS TO START RANDOMLY FLASHING THE AIRBAG DEPLOYMENT LIGHT ON MY DASHBOARD. COULD BE IN PARK OR IN GEAR THE LIGHT WILL APPEAR AND STAY ALL AT RANDOM. CONTACTED DEALERSHIP TO SCHEDULE AN ADDITIONAL RECALL AND INFORMED THEM OF THIS AIRBAG LIGHTING ISSUE. WAS TOLD THAT IT CAUSED FROM MY SEATBELT WIRING. IF THAT WAS THE CASE THEN THE LIGHT …

Look up ODI 11289626 at NHTSA ↗

3
ODI 11139395 · 63,000 mi

MY DAUGHTER AND I WERE DRIVING ON A SMOOTH STREET, WHEN SUDDENLY THE PASSENGER SIDE HEADREST POPPED FORWARD. IT STRUCK MY DAUGHTER IN THE BACK OF THE HEAD QUITE HARD CAUSING HER TO HAVE A SORE NECK, AND POSSIBLY NEED MEDICAL ATTENTION IF IT IS NOT BETTER IN A DAY OR SO. THIS IS COMPLETELY UNACCEPTABLE. IN THE LONG LINE OF PROBLEMS WITH THIS VEHICLE AND NUMEROUS RECALLS, THERE IS NOW AN INJURY. I FEEL LIKE I HAVE TO WORRY ABOUT MY DRIVER SIDE HEADREST DOING THE SAME WHILE I AM DRIVING. THIS CAR IS LITERALLY FALLING APART. AS A LIFE LONG DO…

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ODI 11352869 · 51,293 mi

THE VEHICLE WAS STATIONARY AND TURNED OFF, THE HEADREST TO THE SEAT WAS FOUND DEPLOYED AND THE PLASTIC CLIPS BROKEN OFF. HEADREST IS NOT ABLE TO BE REPAIRED WITHOUT REPLACEMENT. THE HEADREST IS QUITE POWERFUL, AND IF WAS IN THE CAR WAS IN MOTION WHEN THIS HAPPENED COULD HAVE CAUSED SERIOUS INJURY OR AN ACCIDENT.

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ODI 11355350 · 83,700 mi

PUT CAR IN REVERSE. BACKING OUT OF DRIVEWAY. HEADREST EXPLODED INTO MY HEAD. POPPED OUT ABOUT 3 TO 4 INCHES. PUSHED MY HEAD FORWARD A FOOT. CAR WAS IN MOTION. NO CONTACT WITH ANYTHING.

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0
Electronic Stability Control (Esc)
10
ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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ODI 10894759

HELFMAN DODGE KATY FREEWAY HOUSTON [phone removed] SAY PARTS FOR SAFETY RECALL "ON BACK ORDER,,,MAY TAKE A FEW WEEKS OR MONTHS" BEFORE THEY HAVE THE PARTS. ABS NOTICE R61/NHTSA 15V-675. SO WE ARE LEFT WITH A POTENTIALLY SERIOUS PROBLEM WITH DEALER UNABLE OR UNWILLING TO REPAIR.

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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8
ODI 10643547 · 11,000 mi

THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR

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ODI 10809332

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATE…

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ODI 10819905

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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24
ODI 10809332

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATE…

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ODI 10809560

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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0
3
ODI 10809176 · 46,000 mi

WHILE DRIVING IN NORMAL CONDITIONS ON THE HIGHWAY, THE VEHICLE BRAKES WERE APPLIED AND I BEGAN TO LOSS CONTROL OF THE VEHICLE. THE VEHICLE THEN FLIPPED OVER ON ITS SIDE AND AIRBAGS EVENTUALLY DEPLOYED. I WAS TAKEN TO THE HOSPITAL FOR POTENTIAL INJURIES FROM THE INCIDENT. NO CITATIONS WERE GIVEN FOR THE LOSS TO INDICATE NEGLIGENCE ON MY END. I BELIEVE THIS MAY HAVE BEEN RESULTED FROM THE CURRENT RECALL ON THE VEHICLE.

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ODI 10957549

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL AND SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIR, THERE WAS A LOSS OF VEHICLE STABILITY AND NO TRACTION WHILE DRIVING ON THE HIGHWAY DURING INCLEMENT WEATHER. THE CONTACT FELT AS IF THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION, WHICH RESULTED IN A CRASH. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THERE WAS A SUDDEN LOSS OF POWER AND THE STEERING WHEEL SEIZED. THE VEHICLE…

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ODI 11289626 · 78,545 mi

PURCHASED MY 2014 DODGE JOURNEY IN FEBURARY 2019. BEFORE HAVING COUPLE RECALLS DONE ON MY I HAD NO LIGHTS ON MY DASH BOARD EVER SINCE PURCHASED MY CAR. THEN I HAD RECALL T47 DONE ON MY CAR IN APRIL 2019 THERE BEGINS TO START RANDOMLY FLASHING THE AIRBAG DEPLOYMENT LIGHT ON MY DASHBOARD. COULD BE IN PARK OR IN GEAR THE LIGHT WILL APPEAR AND STAY ALL AT RANDOM. CONTACTED DEALERSHIP TO SCHEDULE AN ADDITIONAL RECALL AND INFORMED THEM OF THIS AIRBAG LIGHTING ISSUE. WAS TOLD THAT IT CAUSED FROM MY SEATBELT WIRING. IF THAT WAS THE CASE THEN THE LIGHT …

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—0
1
ODI 11221673 · 96,310 mi

DRIVING ALONE A CITY STREET AND PULLED INTO A SHOP AND THE CAR HAD A CLOUD OF SMOKE, AS I WAS PARKING, THEN NOTICED FLUID RUNNING FROM UNDERNEATH. I DIDN'T KNOW WHAT HAD HAPPEN. A REFUND FOR REPAIRS ON THIS VEHICLE WOULD HELP. AND EFFORT TO SOMEONE LETTING ME KNOW WHY THIS HAPPENED , IS THE QUESTION

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Seats
2
ODI 11092848

THE DRIVER SEAT SEAT BELT ALARM COMES ON AND STAYS ON, EVEN WHEN THE SEAT BELT IS ON. ALSO, THE ENTIRE ELECTRICAL SYSTEM IN THE DRIVER SEAT ISN'T WORKING. THE SEAT DOESN'T MOVE IN ANY DIRECTION ANYMORE. THE REAR SEAT BEHIND THE DRIVER SEAT IS STUCK IN THE FORWARD POSITION RIGHT BEHIND THE DRIVERS SEAT WHICH IS ALSO STUCK. ALSO, THE HORN HASN'T WORKED SINCE I PURCHASED THE VEHICLE. SEEMS LIKE THERE ARE LOTS OF ELECTRICAL ISSUES THROUGH OUT THE VEHICLE. THE SEAT BELT ALARM BEGIN WHEN I CRUNK THE VEHICLE UP IN THE MORNING. I WASN'T IN MOTION. …

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ODI 11545962

THE HEADREST DEPLOYED FOR NO REASON. IT HURT MY NECK REALLY BAD. LUCKILY I WAS AT A RED LIGHT OR IM MIGHT HAVE CRASHED

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0
1
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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5
ODI 10881490 · 26,100 mi

THE PASSENGER SIDE HEADREST IN MY 2014 JOURNEY DEPLOYED WITHOUT CAUSE. IT SLAMMED MY WIFE IN THE BACK OF THE HEAD. I WAS DRIVING DOWN A SMOOTH HIGHWAY AT APPROXIMATELY 50 MPH.

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ODI 11415572 · 160,605 mi

ON 5/6/21, WHILE THE VEHICLE WAS RUNNING AND STATIONARY, WAITING TO TURN LEFT THROUGH AN INTERSECTION ON CITY STREETS, THE AHR (ACTIVE HEAD RESTRAINT) RANDOMLY DEPLOYED IN THE DRIVER HEADREST. MY HUSBAND, WHO WAS DRIVING AT THE TIME, THOUGHT WE HAD BEEN REAR ENDED DUE TO THE LOUD NOISE IT MADE AND THE FORCE WITH WHICH IT HIT THE BACK OF HIS HEAD. THE VEHICLE HAS NEVER BEEN IN A COLLISION AND IS UP TO DATE ON MAINTENANCE. RESEARCHING THE AHR ONLINE BROUGHT UP DOZENS OF ARTICLES ABOUT THIS PROBLEMS OCCURRING IN DODGE JOURNEYS (YR 2010- 2018) BUT …

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ODI 11471060

2014 Dodge Journey front passenger headrest just deployed. After just starting to crank the vehicle.

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3
ODI 11139395 · 63,000 mi

MY DAUGHTER AND I WERE DRIVING ON A SMOOTH STREET, WHEN SUDDENLY THE PASSENGER SIDE HEADREST POPPED FORWARD. IT STRUCK MY DAUGHTER IN THE BACK OF THE HEAD QUITE HARD CAUSING HER TO HAVE A SORE NECK, AND POSSIBLY NEED MEDICAL ATTENTION IF IT IS NOT BETTER IN A DAY OR SO. THIS IS COMPLETELY UNACCEPTABLE. IN THE LONG LINE OF PROBLEMS WITH THIS VEHICLE AND NUMEROUS RECALLS, THERE IS NOW AN INJURY. I FEEL LIKE I HAVE TO WORRY ABOUT MY DRIVER SIDE HEADREST DOING THE SAME WHILE I AM DRIVING. THIS CAR IS LITERALLY FALLING APART. AS A LIFE LONG DO…

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ODI 11352869 · 51,293 mi

THE VEHICLE WAS STATIONARY AND TURNED OFF, THE HEADREST TO THE SEAT WAS FOUND DEPLOYED AND THE PLASTIC CLIPS BROKEN OFF. HEADREST IS NOT ABLE TO BE REPAIRED WITHOUT REPLACEMENT. THE HEADREST IS QUITE POWERFUL, AND IF WAS IN THE CAR WAS IN MOTION WHEN THIS HAPPENED COULD HAVE CAUSED SERIOUS INJURY OR AN ACCIDENT.

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ODI 11355350 · 83,700 mi

PUT CAR IN REVERSE. BACKING OUT OF DRIVEWAY. HEADREST EXPLODED INTO MY HEAD. POPPED OUT ABOUT 3 TO 4 INCHES. PUSHED MY HEAD FORWARD A FOOT. CAR WAS IN MOTION. NO CONTACT WITH ANYTHING.

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0—
1
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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Power Train
9
ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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ODI 10693360 · 32,732 mi

THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISOR. FRIDAY FEB 27 - 8:00 PM DURING DRIVE TO/FROM WORK: COMPUTER MESSAGE: 1. REMOTE START DISABLE 2. NOTICED CAR WILL NOT SHIFT INTO 6TH GEAR ON HWY. HOME FROM WORK: NOTICED ENGINE OIL ON DRIVEWAY, PULL IN AND CHECK OIL NO OIL ON DIP STICK, ENGINE OIL ALL OVER ENGINE AND GROUND. UNKNOW…

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ODI 10725109 · 20,000 mi

BOUGHT THIS WONDERFUL (NOT) CAR TO REPLACE MY MINIVAN. WITHIN THE FIRST MONTH, WHEN I WOULD PUT MY CELL PHONE IN THE "CAVE" UNDER THE RADIO, THE RADIO WOULD SCAN. DID THIS MULTIPLE TIMES AND EVENTUALLY WHEN I OPENED THE DOORS (A COUPLE OF TIMES), THE RADIO ACTUALLY MUTED,,,,THEY CHECKED IT OUT AND THEY REPLACED THE RADIO, THEN SOMETHING ELSE TO DO WITH THE RADIO....BUTTTT, IT STILL DOES IT. MENTIONED THAT WHILE DRIVING THROUGH COUNTRY ROADS, THE READ END GETS LOOSE. AFTER HE ASKED ME 1) DO YOU DRIVE FAST THROUGH ON THE COUNTRY ROADS AND 2)…

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8
ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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ODI 10693360 · 32,732 mi

THURSDAY FEB 26 2015' 6:00 PM NOTICED ENGINE LIGHT ON FRIDAY FEB 27 - 8:00 AM TAKE CAR TO VILLAGE CHRYSLER' AJAX FOR ASSESSMENT MAKE APPOINTMENT FOR SAT FEB 28 2015 AT 1:30 PM TO ASSESS ENGINE LIGHT ON OK TO DRIVE CAR PER VILLAGE CHRYSLER AJAX SERVICE ADVISOR. FRIDAY FEB 27 - 8:00 PM DURING DRIVE TO/FROM WORK: COMPUTER MESSAGE: 1. REMOTE START DISABLE 2. NOTICED CAR WILL NOT SHIFT INTO 6TH GEAR ON HWY. HOME FROM WORK: NOTICED ENGINE OIL ON DRIVEWAY, PULL IN AND CHECK OIL NO OIL ON DIP STICK, ENGINE OIL ALL OVER ENGINE AND GROUND. UNKNOW…

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ODI 10915914 · 23,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND MADE A LOUD NOISE FROM THE ENGINE. THE VEHICLE STOPPED RUNNING AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS 23,000.

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3
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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ODI 10817639 · 9,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION W…

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ODI 11267149 · 120,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTER SYSTEM WAS FAILING. THE VEHICLE WAS TAKEN TO PAUL SHERRY CHRYSLER JEEP DODGE RAM [phone removed], LOCATED AT 8645 N COUNTY ROAD 25A, PIQUA, OH 45356) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE THROTTLE BODY. IN ADDITION, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT…

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2
ODI 11290292 · 99,000 mi

PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME CODES. SENT TO SHOP THEY SAID IT WAS THE TRANSMISSION, $220 FOR AN OVERHAUL OF THAT. 2 TO 3 WEEKS AFTER, LIMP MODE AGAIN. SAME CODES. BROUGHT IT TO DODGE DEALERSHIP AND THE DIAGNOSIS IT SAYING I NEED A NEW PCM AND WIRE HARNESS. THOSE ITEMS WERE REPLACED. 2 TO 3 WEEKS AFTER THAT WORK. CAR GOES…

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ODI 11677931

viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.

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0
1
ODI 11221673 · 96,310 mi

DRIVING ALONE A CITY STREET AND PULLED INTO A SHOP AND THE CAR HAD A CLOUD OF SMOKE, AS I WAS PARKING, THEN NOTICED FLUID RUNNING FROM UNDERNEATH. I DIDN'T KNOW WHAT HAD HAPPEN. A REFUND FOR REPAIRS ON THIS VEHICLE WOULD HELP. AND EFFORT TO SOMEONE LETTING ME KNOW WHY THIS HAPPENED , IS THE QUESTION

Look up ODI 11221673 at NHTSA ↗

1
ODI 10810683 · 10,525 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

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—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

46 mentions · 11.1% of complaints

Median mileage: 100,000 mi (39 usable records).

ODI 10584671 · 1,800 mi

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

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ODI 10651418 · 600 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AS THE ELECTRONIC STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND MERGED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE MAIN COMPUTER SYSTEM AND THE THROTTLE BODY WAS CLEANED. HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN …

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ODI 10767325 · 14,189 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER IT WAS STARTED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

34 mentions · 8.2% of complaints

Median mileage: 39,500 mi (24 usable records).

ODI 10622517 · 700 mi

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

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ODI 10643547 · 11,000 mi

THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR

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ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

21 mentions · 5.0% of complaints

Median mileage: 36,257 mi (18 usable records).

ODI 10640573 · 3,413 mi

HAVE HAD THE HOOD RELEASE NEXT OT THE PARKING BRAKE PEDAL. OPEN THE HOOD WITHOUT NOTIFICATION.THE BRAKE PEDAL IS TO CLOSE IN PROXIMITY TO THE HOOD LATCH. EACH TIME YOU RELEASE THE PARKING BRAKE THE HOOD RELEASES. *TR

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ODI 10809332

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HYDROPLANE IN THE RAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED DECREASED STOPPING POWER DUE TO THE BRAKING FAILURE. THE CONTACT ALSO COMPLAINED OF A LOUD ABNORMAL HUMMING NOISE COMING FROM THE ENGINE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATE…

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ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

15 mentions · 3.6% of complaints

Median mileage: 30,000 mi (10 usable records).

ODI 10640461 · 3,700 mi

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF TH…

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ODI 10661284 · 9,900 mi

I WAS SLOWING DOWN AND TURNING RIGHT INTO MY DRIVEWAY WHEN THE ENGINE STALLED. I WAS GOING 8 MPH WHEN I NOTICED I HAD NO POWER STEERING AND THE RPMS WERE AT 0. MY ENGINE STALLED FOR NO REASON. I HAVE PUSH BUTTON START/IGNITION, SO THIS IS NOT A CASE OF A HEAVY KEYCHAIN MOVING THE IGNITION INTO AUXILIARY OR OFF MODE.. THIS IS MY WIFE'S CAR AND SHE DRIVES MY SON AND DAUGHTER EVERYWHERE. I AM VERY WORRIED THIS COULD HAPPEN IN A DANGEROUS SITUATION OR AT HIGHER SPEED! I'M NOT A MECHANIC, BUT I HAVE NOTICED WITH THE V6/AUTO 6 SPEED TRANSMISSIO…

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ODI 10724796 · 20,000 mi

I PURCHASED THIS CAR IN FEB 2015. FAMILY AND I DROVE 900 MILES FROM GA TO NJ FOR A FUNERAL. THE CAR WOULD NOT START, NO LIGHTS, POWER STEERING, NOTHING! THE NON-CHRYSLER DEALER BLAMED CHRYSLER AND CHRYSLER BLAMED THE NON-CHRYSLER DEALER. CHRYSLER ROADSIDE PICKED UP THE CAR SATURDAY MORNING AND TOOK IT TO A NJ CHRYSLER DEALER FOR REPAIR. MY FAMILY AND I HAD TO RETURN TO GA ON SUNDAY NIGHT. NO ONE PROVIDED US WITH A RENTAL CAR TO RETURN HOME. WE HAD TO SECURE/PAY FOR A RENTAL VEHICLE ON OUR OWN. ON MONDAY (2 DAYS LATER) THE NJ CHRYSLER DEA…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

10 mentions · 2.4% of complaints

Median mileage: 55,000 mi (6 usable records).

ODI 10786806 · 10,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE ALSO WAS SHAKING AND WOULD JERK WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

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ODI 10810216

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL …

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ODI 10823995 · 47,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE GAUGES AND METERS FAILED TO FUNCTION. ALL THE LIGHTS ON THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

9 mentions · 2.2% of complaints

Median mileage: 20,000 mi (5 usable records).

ODI 10724796 · 20,000 mi

I PURCHASED THIS CAR IN FEB 2015. FAMILY AND I DROVE 900 MILES FROM GA TO NJ FOR A FUNERAL. THE CAR WOULD NOT START, NO LIGHTS, POWER STEERING, NOTHING! THE NON-CHRYSLER DEALER BLAMED CHRYSLER AND CHRYSLER BLAMED THE NON-CHRYSLER DEALER. CHRYSLER ROADSIDE PICKED UP THE CAR SATURDAY MORNING AND TOOK IT TO A NJ CHRYSLER DEALER FOR REPAIR. MY FAMILY AND I HAD TO RETURN TO GA ON SUNDAY NIGHT. NO ONE PROVIDED US WITH A RENTAL CAR TO RETURN HOME. WE HAD TO SECURE/PAY FOR A RENTAL VEHICLE ON OUR OWN. ON MONDAY (2 DAYS LATER) THE NJ CHRYSLER DEA…

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ODI 11003914 · 55,000 mi

COMPLAINTS INVOLVING IDLER PULLEY AND BRAKE SYSTEM. ON JUNE 4, 2017, WHILE DRIVING ON THE INTERSTATE, MY STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND THEN THE CAR STARTED MALFUNCTIONING. IT COMPLETELY DIED AND WOULD NOT START. I FOUND OUT FROM THE DEALERSHIP ON JUNE 5, 2017 THAT THE ISSUE WAS RELATED TO THE IDLER PULLEY CRUMBLING WHICH IN-TURN CAUSED THE SERPENTINE BELT TO BREAK. ON JULY 9, 2017, I WAS AT A STOP LIGHT ON THE I-10 FRONTAGE ROAD. WHEN THE LIGHT TURNED GREEN, I COULD NOT GO BECAUSE THE BRAKES …

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ODI 11076010 · 26,000 mi

BOUGHT CAR JANUARY 23 ,2018. ON FEBRUARY 28, 2018 WENT TO STORE AND CAME OUT AND TRIED TO GET IN VEHICLE, HOWEVER THE LOCKS WOULD NOT OPEN. I GOT THE KEY OUT AND OPENED THE DOOR. THERE WAS NO POWER WHATSOEVER TO THE VEHICLE. CALLED AAA FOR A JUMP. THEY TESTED BATTERY AND SAID IT WAS FINE, TRIED TO JUMP IT, BUT WOULD NOT START. HAD TO GET TOWED TO DEALERSHIP. THEY HAVE HAD THE CAR AND HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS WRONG SO FAR (AS OF 3/2/18). THE VEHICLE WAS PARKED WHEN THIS SITUATION OCCURRED.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Oil consumption or dilution

2 mentions · 0.5% of complaints

Median mileage: 99,000 mi (2 usable records).

ODI 11191317 · 60,000 mi

ON 03/24/19 WE WERE MAKING A LEFT HAND TURN WHEN THE WHOLE CAR SHUDDER AND A LOUD SOUND WAS MADE. WE GOT OUT TO INVESTIGATE AND BURNING OIL COULD BE SMELLED. THE VEHICLE WAS BROUGHT TO FIRESTONE AUTO CARECENTER. THE BUT IT UP ON THE LIFT. THE TRANSMISSION HOUSING SNAPPED AT THE BOLTS AND DRIVE SHAFT SNAPPED. THE VEHICLE ONLY HAS 60,000 MILES ON IT. THE DRIVE TRAIN WARRANTY EXPIRED JANUARY 2019. THE VEHICLE WAS PURCHASED CERTIFIED USED

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ODI 11267067 · 138,000 mi

OUR 2014 DODGE JOURNEY'S ENGINE IS CONSUMING OIL WITH NO WARNING. WITH NO WARNING LIGHT/ALARM OR PUDDLES OF OIL ON THE GROUND, I HAD TO ADD OVER 3 QUARTS OF OIL TO THE ENGINE. DUE TO THIS, THE ENGINE HAS FAILED BEYOND REPAIR. THIS WAS PRESENTED IN THE MANNER OF HARSH CLANKING AND BANGING WITHIN THE ENGINE WHILE DRIVING DOWN THE FREEWAY. AFTER HAVING IT TOWED TO A LOCAL SHOP, IT WAS FOUND THAT METAL SHARDS WERE CONTAINED WITHIN THE OIL FILTER. THE VEHICLE NOW DOESN'T RUN CORRECTLY EVEN WHEN NOT IN MOTION.

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b