2004 Fleetwood WILDERNESS: complaints, problems and recalls

WHEN THE CONSUMER RECEIVING THE TRAILER HE NOTICED THAT THE ROOF WAS COMING APART. THE CONSUMER SENT THE TRAILER BACK TO THE DEALERSHIP TO BE REPAIRED. THE DEALERSHIP REPLACED THE ROOF BUT THE ROOF IS COMING APART AGAIN. THIS OCCURRED DURING THE TRIP FROM THE DEALERSHIP IN MARYLAND TO THE CONSUMER IN MAINE. THE CAUSE OF THE ROOF COMING APART IS YET TO BE DETERMINED. *NLM

Owner-reported narrative. 200 miles reported. Look up ODI 10048691 at NHTSA ↗

CONSUMER HAD A MOTOR HOME WHICH INCLUDED A SAMSUNG MICROWAVE. BECAUSE OF THE VIN THIS MOTOR HOME WAS NOT INCLUDED IN THE RECALL ALTHOUGH THE MICROWAVE HAD THE SAME DEFECT AS DESCRIBED IN THE RECALL. *AK

Owner-reported narrative. Look up ODI 10094960 at NHTSA ↗

DT: THE CONTACT OWNS A 2004 FLEETWOOD WILDERNESS ADVANTAGE. A RECALL NOTICE ON THE CHASSIS WAS ISSUED, AND THEY TOLD HIM TO CALL ONE NUMBER. HOWEVER THEY GAVE THE CONSUMER LITTLE OR NO INFORMATION ABOUT THE RECALL, THEY JUST TOLD HIM THE CHASSIS WAS MISSING WELD, TO BEEF UP THE CHASSIS, AND ABOUT SEVERAL INSTANCES WHERE THE CHASSIS BUCKLED. HE ASKED FLEETWOOD TO COME AND PICK UP THE TRAILER, AND THEY REFUSED TO PICK UP THE TRAILER. HE ASKED TO SPEAK WITH A SUPERVISOR FROM FLEETWOOD, AND THEY WOULD NOT LET HIM SPEAK WITH ANYONE. IT SOUNDED TO…

Owner-reported narrative. Look up ODI 10132616 at NHTSA ↗

NHTSA CAMPAIGN NUMBER 05V-289 I CONTACTED LIPPERT AND WAS TOLD THAT MY VIN# DOES NOT MATCH THOSE IN THE ABOVE MENTIONED RECALL. HOWEVER, MY FLEETWOOD WILDERNESS 365 ADVANTAGE AX6 FIFTH-WHEEL WAS TOWED 9/14/05 TO LIPPERT DUE TO BROKEN WELDS ON THE CHASSIS. MY HUSBAND WAS TOWING THE VEHICLE WHEN A PASSERBY FLAGGED HIM (ON THE FREEWAY) AND SAID TO PULL OVER DUE THE EXCESSIVE WEAVING OF THE TRAILER. HE DID SO AND SAW THAT THE UNIT HAD ACTUALLY SEPARATED FROM THE CHASSIS AND A BEND WAS VISIBLE THROUGHOUT THE INSIDE. HE SAW THE BROKEN CROSS STRA…

Owner-reported narrative. Look up ODI 10136598 at NHTSA ↗

THE FIRST ONE IS THE ANGLE IRON BRACKET THE PROPANE BOTTLE SITS IN RUBS THE BOTTOM OF THE CYLINDER AND COULD CAUSE FAILURE OF THE CYLINDER. THE SECOND ONE IS THE SELF TAPPING SCREWS THAT ATTACH THE HOLD DOWN STRAPS FOR THE GENERATOR FUEL TANK WERE IN CONTACT WITH THE TANK AND COULD RUB A HOLE IN IT. THE THIRD COMPLAINT IS THAT THE LOADED WEIGHT OF THE TRAILER COULD EXCEED THE SPECIFICATIONS OF THE TIRES AND AXLES. THE TWO AXLES ARE RATED AT 6000 LBS. EACH AND THE FOUR TIRES ARE RATED AT 3000 LBS EACH. WHEN THE TOW VEHICLE HITS A BUMP IN THE R…

Owner-reported narrative. Look up ODI 10165042 at NHTSA ↗

CRACKS IN WELDS ON MAIN FRAME OF TRAILER. DRY ROTTED TIRES LESS THAN TWO YEARS OLD. I DO NOT HAVE THE TRAILER AVAILABLE TO DETERMINE THE BRAND OF TIRE FOR SURE BUT I THINK THEY ARE GOODYEAR. THE FIRST YEAR THAT WE OWNED THE TRAILER THE TIRES WERE SELDOM EXPOSED TO SUN LIGHT. *NM

Owner-reported narrative. Look up ODI 10166789 at NHTSA ↗

THE FOLDING SLIDE-OUT BAR UNDER THE RV IS BOLTED WITH 2 SMALL WOOD SCREWS TO A PIECE OF PLYWOOD. THE PLYWOOD IS NEXT TO THE TIRE AND GETS WET. THE PLYWOOD THEN ROTS AND THE WOOD SCREW PULL OUT. THEN THE 3 FT METAL SUPPORT FALLS INTO THE TIRE, DESTROYING THE TIRE, RIM & SUPPORT. *TR

Owner-reported narrative. 10,000 miles reported. Look up ODI 10227171 at NHTSA ↗

1. FREEZER AND REFRIGERATOR STOPPED COOLING. AMMONIA SPEWED OUT OF THE REAR REFRIGERATOR COMPARTMENT. 2. FAILURE ONLY OCCURRED ONCE AND REFRIGERATOR AND FREEZER NO LONGER COOLED SINCE THE REFRIGERATE WAS GONE. 3. IMMEDIATELY CALLED DOMETIC TO SEE IF THE REFRIGERATOR WAS STILL UNDER WARRANTY AND IF THERE WERE ANY RECALLS. DOMETIC INFORMED ME THAT IT WAS NOT UNDER RECALL AND WAS OUT OF WARRANTY BY 1 MONTH. A MONTH LATER, AT A LOCAL RV SHOW, I FOUND A GENTLEMAN THAT WAS A MEMBER OF THE RV REFRIGERATION NETWORK ASSOCIATION. ON APRIL 13, 2008,…

Owner-reported narrative. Look up ODI 10246865 at NHTSA ↗

Reported: 2003-11-04 (November 4, 2003)

ON CERTAIN CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS, THE OWNER MANUALS EITHER DO NOT CONTAIN THE WHEEL LUG NUT TORQUE INFORMATION OR CONTAIN INCORRECT WHEEL LUG NUT TORQUE INFORMATION FOR THE OPTIONAL "ALUMINUM WHEEL"

Consequence: VEHICLE OPERATION WITHOUT THE PROPER TORQUE APPLIED TO THE WHEEL LUG NUTS COULD RESULT IN THE LUG NUTS BECOMING LOOSE AND A WHEEL SEPARATION THAT COULD RESULT IN A CRASH.

Remedy: OWNERS WILL BE PROVIDED WITH A LABEL AND INSERT TO BE ADDED TO THE OWNER'S MANUAL. IF THE VEHICLE HAS THE "ALUMINUM WHEEL" OPTION, OWNERS ARE REQUESTED TO BRING THEIR VEHICLE INTO A DEALER TO HAVE THE WHEEL LUG NUTS TORQUED TO THE PROPER SPECIFICATIONS. OWNER NOTIFICATION BEGAN NOVEMBER 26, 2003. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-445-3307.

Reported: 2003-11-04 (November 4, 2003)

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.

Reported: 2004-03-22 (March 22, 2004)

ON CERTAIN CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH SIEMENS Q CIRCUIT BREAKER, THE CIRCUIT BREAKERS WERE MIS-MARKED.

Consequence: THIS COULD RESULT IN AN OVERHEATED CONDUCTOR IN A SUSTAINED OVERLOAD CONDITION WHICH COULD CAUSE PERSONAL INJURY AND/OR PROPERTY DAMAGE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE CIRCUIT BREAKER IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN BY APRIL 5, 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Reported: 2004-06-28 (June 28, 2004)

ON CERTAIN FIFTH WHEEL AND CONVENTIONAL TRAVEL TRAILERS EQUIPPED WITH ALUMINUM WHEELS MAY NOT HAVE HAD THE PROPER WHEEL LUG NUT TORQUE APPLIED. ADDITIONALLY, PAINT APPLIED TO THE MATING SURFACE OF THE HUB MAY CAUSE THE LUG NUTS TO BE MORE SENSITIVE TO LOOSENING DURING THE INITIAL SETTLING-IN OF COMPONENTS AND AFTER A WHEEL HAS BEEN REMOVED FOR SERVICE.

Consequence: A WHEEL SEPARATION COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT, REPAIR, OR REPLACE ANY DAMAGED WHEELS, LUG NUTS, LUG STUDS, AND MATING SURFACES. DEALERS WILL ALSO REMOVE PAINT FILM FROM THE MATING SURFACES. THE RECALL BEGAN ON AUGUST 5, 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-509-3418.

Reported: 2005-06-21 (June 21, 2005)

CERTAIN FIFTH WHEEL TRAVEL TRAILERS HAVE MISSING WELDS ON THE CHASSIS CROSS-MEMBERS.

Consequence: THIS CONDITION CAN CAUSE THE CROSS-MEMBER TO BECOME DISLODGED, CREATING A ROAD HAZARD IF THE FIFTH WHEEL TRAVEL TRAILER IS IN MOTION, WHICH COULD RESULT IN A CRASH.

Remedy: LIPPERT COMPONENTS, IN CONJUNCTION WITH FLEETWOOD, WILL INSPECT THE CROSS-MEMBERS FOR MISSING WELDS, REPAIR THE WELDS IF NECESSARY, AND ADD ADDITIONAL SUPPORT TO THE AFFECTED AREA. OWNERS MAY CONTACT LIPPERT DIRECTLY AT 1-866-524-7821 TO MAKE ARRANGEMENTS TO HAVE THIS INSPECTION AND REPAIR PERFORMED. THE RECALL BEGAN ON AUGUST 4, 2005.

Reported: 2005-09-27 (September 27, 2005)

ON CERTAIN FIFTH WHEEL TRAILERS, THE PROPANE GAS LINES THAT RUN THROUGH THE FLOOR OF THE SLIDE OUT ROOM PENETRATE THE FLOOR TOO FAR FROM THE OUTSIDE WALL CAUSING THE POTENTIAL FOR PINCHED LINES DURING SLIDE OUT ROOM OPERATION.

Consequence: THIS COULD LEAD TO A PROPANE GAS LEAK AND THE POTENTIAL FOR AN EXPLOSION AND/OR FIRE.

Remedy: DEALERS WILL INSPECT AND, AS NECESSARY, REROUTE THE PROPANE GAS LINE. THIS RECALL BEGAN ON OCTOBER 24, 2005. OWNERS MAY CONTACT FLEETWOOD AT 1-800-509-3418.

Reported: 2005-11-07 (November 7, 2005)

CERTAIN TRAVEL TRAILERS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120 "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE TIRE AND LOADING INFORMATION PLACARD CONTAINS INCORRECT "LOAD RANGE "B" INFORMATION REGARDING THE MAXIMUM CARGO CARRYING CAPACITY. THE CORRECT TIRE IS A LOAD RANGE "C".

Consequence: A FULLY LOADED TRAVEL TRAILER WILL OVERLOAD THE TIRES, WHICH COULD LEAD TO TIRE FAILURE, LOSS OF VEHICLE CONTROL, AND COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE TIRES THAT ARE MARKED "LOAD RANGE "B" AND REPLACE IT WITH A "LOAD RANGE "C" TIRE. THE RECALL BEGAN ON NOVEMBER 30, 2005. OWNERS MAY CONTACT FLEETWOOD AT 1-800-445-3307.

Reported: 2007-03-19 (March 19, 2007)

CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2008-07-15 (July 15, 2008)

FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.