| Electrical System | 5026.7%ODI 10594601 · 32,000 miCAR WILL NOT START, NOTHING LEFT ON, CAR JUMPED WITH JUMPER, TOOK PLACE AGAIN YESTERDAY 5/27/2014. UNABLE TO JUMP START THIS TIME, FORD ROAD SIDE ASSISTANCE APPLIED A JUMPER ABLE TO GET ELECTRICAL SYSTEM UP, BUT CAR WILL NOT RUN. FORD DEALER RECEIVED CAR, STATED THAT THEIR ROAD SIDE ASSISTANCE DID NOT KNOW HOW TO JUMP CAR. ALSO STATED BATTERY WAS DEAD, BUT TESTED FINE. ASKED WHY THIS WOULD HAPPEN, COULD NOT TELL ME. THEY STATED THAT ALL POWER SYSTEMS LIKE LIGHTS OR PHONES ARE AUTOMATICALLY TURNED OFF AFTER 45 MINUTES. HAVE CALLED FORD CUSTOMER … Look up ODI 10594601 at NHTSA ↗ | 1721.3%ODI 10633639 · 2,100 mi1ST INCIDENT THE VEHICLE COMPLETELY DIED WHILE I WAS DOING 50MPH DOWN A 5 LANE ROAD. ALL ELECTRICAL WENT OUT WHILE I WAS DRIVING. LOST MY POWER STEERING AND BRAKING WAS EXTREMELY DIFFICULT. HAD TO HAVE THE VEHICLE TOWED AS IT WOULD NOT RE-START. 2ND TIME ABOUT TWO WEEKS AFTER GETTING THE CAR "FIXED" THE VEHICLE DIED WHILE I WAS DRIVING ON I75 WITH SAME SCENARIO. I WAS ABLE TO PULL OVER ON SHOULDER AND HAD TO HAVE THE VEHICLE TOWED IN. 3RD TIME AFTER GETTING THE "FIXED" VEHICLE BACK THE RADIO WENT OUT, THEN THE CLOCK WENT WACKY, THE CHECK ENGINE… Look up ODI 10633639 at NHTSA ↗ | 815.4%ODI 11031986 · 38,173 miVEHICLE IS NOT HOLDING EV NOW/LATER MODES CAUSING UNEXPECTED BATTERY USAGE AND FUEL CONSUMPTION. AN EXAMPLE IS TRAVELING HIGHWAY SPEEDS (70-75 MPH); VEHICLE WILL UNEXPECTEDLY SWITCH INTO AUTO MODE AND REVERT FROM GAS/HYBRID PERFORMANCE TO ELECTRIC/BATTERY ONLY PERFORMANCE WHICH IS REDUCED POWER AND RESPONSE AGAIN AT HIGHWAY SPEEDS. THIS IS NOT ALWAYS THE CASE AS I HAVE FOUND THIS TO HAPPEN BEFORE I ENTER THE HIGHWAY AND CAN ADJUST MY DRIVE ACCORDINGLY. ADDITIONALLY, THIS HAPPENS IN EV NOW MODE WHICH HOLDS THE ELECTRIC ENGINE TO PREVENT GAS USE… Look up ODI 11031986 at NHTSA ↗ | 29.1%ODI 11031781 · 15,000 miTHE CAR WENT INTO "LIMP" MODE WHILE GOING 70 MPH. TOOK THE CAR IN AND WE WERE TOLD IT HAD A RECALL ON THE ELECTRONIC THROTTLE BODY. WE NEVER RECEIVED A RECALL NOTICE AND IT ISN'T LISTED ON THE NHTSA SITE. Look up ODI 11031781 at NHTSA ↗ | 16.7%ODI 11568220Rear back-up camera does not display on dashboard console screen when air temperature is cold, i.e. below about 45º, and will only turn back on when the car has sufficiently warmed up after driving some distance. This has been happening for at least two years. When the camera is not working, there is a blind spot directly behind the car. The rear of the car proximity warning signal still works, but the screen remains black. I brought this problem to the attention of the dealership service manager, who told me he could not find anything obviou… Look up ODI 11568220 at NHTSA ↗ | 220.0%ODI 11309434 · 46,500 miELECTRICAL GREMLINS SINCE THE FIRST DAY. TOUCHSCREEN WENT ON AND OFF, PHONE DIDN'T CHARGE, DOOR HANDLES DON'T WORK, GARAGE DOOR OPENER FORGOT SETTINGS, PRESETS ON DASH WOULD BLINK OUT OF MEMORY. ULTIMATELY THE CAR DIDN'T EVEN START. BUT FOR ALL OF THESE PROBLEMS, SOMETIMES THEY WOULD WORK, SOMETIMES THEY WOULDN'T. ULTIMATELY GOT THE YELLOW WRENCH OF DEATH. BROUGHT IT IN REPEATEDLY AND THEY COULD NEVER REPRODUCE THE PROBLEM, UNTIL THE DAY IT WOULDN'T START AT ALL AND THE WRENCH WAS ON THE DASH. FINALLY DIAGNOSED OPEN SEAMS ON THE BACK HINGES T… Look up ODI 11309434 at NHTSA ↗ |
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| Power Train | 3719.8%ODI 10594601 · 32,000 miCAR WILL NOT START, NOTHING LEFT ON, CAR JUMPED WITH JUMPER, TOOK PLACE AGAIN YESTERDAY 5/27/2014. UNABLE TO JUMP START THIS TIME, FORD ROAD SIDE ASSISTANCE APPLIED A JUMPER ABLE TO GET ELECTRICAL SYSTEM UP, BUT CAR WILL NOT RUN. FORD DEALER RECEIVED CAR, STATED THAT THEIR ROAD SIDE ASSISTANCE DID NOT KNOW HOW TO JUMP CAR. ALSO STATED BATTERY WAS DEAD, BUT TESTED FINE. ASKED WHY THIS WOULD HAPPEN, COULD NOT TELL ME. THEY STATED THAT ALL POWER SYSTEMS LIKE LIGHTS OR PHONES ARE AUTOMATICALLY TURNED OFF AFTER 45 MINUTES. HAVE CALLED FORD CUSTOMER … Look up ODI 10594601 at NHTSA ↗ | 1721.3%ODI 10789796 · 20,000 miEXCESSIVE TORQUE IS TOO EASILY APPLIED TO THE WHEELS WHEN TAKING OFF FROM A STOP CAUSING UNEXPECTED TRACTION LOSS AND TIRE SPIN EVEN UNDER LIGHT ACCELERATION, ESPECIALLY WHEN TURNING. WHEN DRIVING AT SPEED WHILE PASSING OR OTHERWISE USING CLOSE TO OR FULL POWER (IN A STRAIGHT LINE), THE CAR WILL SUDDENLY PULL TO ONE SIDE OR THE OTHER UNEXPECTEDLY. ANY NECESSARY STEERING CORRECTION CAUSES THE CAR TO PULL TO THE OPPOSITE SIDE AND OFTEN CAUSES THE CAR TO WANDER ACROSS THE LANE BACK AND FORTH AS I TRY TO MAINTAIN CONTROL. THESE ISSUES SEEM… Look up ODI 10789796 at NHTSA ↗ | 713.5%ODI 10895980 · 5,000 miREVERSE GEAR SETTING ACTUALLY PUT THE CAR IN DRIVE AFTER STARTING THE PARKED CAR ND ATTEMPTING TO BACK OUT OFPARKING SPACE. I TRIED TURNING OFF ENGINE, AND THE SAME THING OCCURRED, THE CAR CONTINUED TO CREEP FORWARD UNTIL THE CAR MADE CONTACT WITH THE PARKING SPACE SIGN. THIS IS NOT A SMALL ISSUE AS 1) IT PROBABLY OCCURRED PREVIOUSLY WITH THE SAME MODEL IN THE SAME FLEET AND LEASER CHARGED ME UPWARD OF FIVE HUNDRED DOLLARS TO FIX VOSMETIC DAMAGE CAUSED WHILE PARALLEL PARKING AND 2) THUS COULD CAUSE BODILY INJURY HAD THE PARKING SPACE NOT BEEN… Look up ODI 10895980 at NHTSA ↗ | 29.1%ODI 11058297 · 18,000 miTL* THE CONTACT OWNS A 2016 FORD C-MAX HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHUT DOWN AND THE "STOP NOW PULL OVER" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND TOWED TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. *BF ** *TR Look up ODI 11058297 at NHTSA ↗ | 320.0%ODI 11318715 · 33,000 miTHE CAR WAS IN ACCELERATION MODE AT EVERY SPEED ON THE HIGHWAY, RESIDENTIAL STREETS, AT STOP SIGNS, ALWAYS EXCEEDING THE SPEED LIMITS. I CONTINUALLY BRAKED TO MAINTAIN CONTROL. TIRES SQUEALED WHEN I RELEASED THE BRAKE AT STOP SIGNS. THERE WAS NOTHING UNDER THE GAS PEDAL. I DIDN'T DARE DRIVE INTO THE GARAGE; THE CAR WOULD HAVE BEEN IN THE KITCHEN. WHEN I PUT IT IN PARK, ENGINE STILL REVVED. Look up ODI 11318715 at NHTSA ↗ | 110.0%ODI 11539404The contact owns a 2018 Ford C-MAX Hybrid. The contact stated that after coming to a complete stop at a red light, the vehicle inadvertently stalled and lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure… Look up ODI 11539404 at NHTSA ↗ |
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| Steering | 3920.9%ODI 10587639 · 5,900 miDRIVING ON THE INTERSTATE FREEWAY AT NIGHT. A LIGHT WARNING OF POWER STEERING PROBLEM CAME ON. EXITED AND WENT TO A TRUCK STOP. RESTARTED CAR BUT THE POWER STEERING DIDN'T WORK. VERY DIFFICULT TO STEER. HAD TO HAVE CAR TOWED. THERE WAS NO APPARENT CAUSE. *TR Look up ODI 10587639 at NHTSA ↗ | 1417.5%ODI 10633639 · 2,100 mi1ST INCIDENT THE VEHICLE COMPLETELY DIED WHILE I WAS DOING 50MPH DOWN A 5 LANE ROAD. ALL ELECTRICAL WENT OUT WHILE I WAS DRIVING. LOST MY POWER STEERING AND BRAKING WAS EXTREMELY DIFFICULT. HAD TO HAVE THE VEHICLE TOWED AS IT WOULD NOT RE-START. 2ND TIME ABOUT TWO WEEKS AFTER GETTING THE CAR "FIXED" THE VEHICLE DIED WHILE I WAS DRIVING ON I75 WITH SAME SCENARIO. I WAS ABLE TO PULL OVER ON SHOULDER AND HAD TO HAVE THE VEHICLE TOWED IN. 3RD TIME AFTER GETTING THE "FIXED" VEHICLE BACK THE RADIO WENT OUT, THEN THE CLOCK WENT WACKY, THE CHECK ENGINE… Look up ODI 10633639 at NHTSA ↗ | 611.5%ODI 11206788 · 45,000 miWHEN STARTING THE CAR ONE DAY, I GOT A MESSAGE ON THE DASHBOARD THAT THERE WAS A POWER ASSIST STEERING FAILURE - STEERING WAS MANUAL AND VERY HEAVY. NO CODES PRESENT AND THE PROBLEM SEEMED TO GO AWAY. IT CAME BACK AGAIN ANOTHER TIME WHILE DRIVING AND WENT AWAY AGAIN. THE POWER ASSIST SEEMS TO BE WORKING BUT IS "STICKY" AND THE WHEEL STAYS LOCKED AT FIRST WHEN THE CAR IS STARTED. TOOK IT TO THE DEALER AND THEY SAID THAT THE STEERING GEAR FAILED AND NEEDS REPLACEMENT AT $2300+. THE CAR HAS ONLY 45000 MILES ON IT. THIS IS CLEARLY A FAULTY PART. Look up ODI 11206788 at NHTSA ↗ | 00.0%No examples available for this selection. | 320.0%ODI 11131163 · 13,100 miTL* THE CONTACT OWNS A 2017 FORD C-MAX. WHILE DRIVING 50 MPH, THE STEERING COLUMN FELT LOOSE AS IF IT WERE NOT ATTACHED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOKAN FORD (2 FRANKLIN PARK W #1, ST ALBANS CITY, VT), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,100. Look up ODI 11131163 at NHTSA ↗ | 220.0%ODI 11140092 · 3,000 miSTEERING AT HIGHWAY SPEEDS IS UNSAFE AS VEHICLE WANDERS WITHIN LANE PURPORTEDLY DUE TO ELECTRIC-ASSIST POWER STEERING. SPEEDS ABOVE 40MPH, VEHICLE REQUIRES EXCESSIVE STEERING INPUT TO STAY WITHIN LANE. Look up ODI 11140092 at NHTSA ↗ |
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| Unknown Or Other | 2613.9%ODI 10992964 · 78,000 miOEM ELECTRIC CHARGER (A SEPARATE MECHANISM NOT A PART OF THE VEHICLE) CAUGHT FIRE UPON PLUGGING IT INTO A SOCKET (SAME CHARGER, SAME SOCKET HAS BEEN USED FOR OVER 3 YEARS) Look up ODI 10992964 at NHTSA ↗ | 1923.8%ODI 10928128I RECEIVED A LETTER INFORMING ME OF THE RECALL ON THE DOOR LATCH, HOWEVER PARTS WILL NOT BE AVAILABLE UNTIL POSSIBLY THE 2ND QUARTER 2017. CONSIDERING MY LATCH ON THE BACK OPENS SOMETIMES, I AM CERTAINLY CONCERNED FOR MY DOORS OPENING WITH MY KIDS. HAVING TO WAIT IS UNACCEPTABLE. I SHOULD HAVE BEEN PROVIDED A LOANER CAR UNTIL MINE IS FIXED. I AM VERY10 DISSATISFIED WITH FORD MOTOR COMPANY. *TR Look up ODI 10928128 at NHTSA ↗ | 713.5%ODI 10954093 · 40,000 mi1. ON TAKING A TRIP FROM PANAMA CITY BEACH, FL TO INDIANAPOLIS, IN THIS CMAX WAS PARKED & LOCKED IN THE NORTHWEST FLORIDA BEACHES PARKING LOT AT APPROXIMATELY 9 AM CST 2. AT APPROXIMATELY 4:30 PM EST A TELEPHONE CALL WAS RECEIVED FROM THE AIRPORT POLICE INFORMING ME THAT THE CMAX WAS IN THE PARKING LOT RUNNING WITH THE LIGHTS ON AND I WAS ASKED TO GO TO THE PARKING LOT AND TURN THE AUTOMOBILE OFF. AFTER I INFORMED THE OFFICER THAT I WAS IN INDIANA AND COULD NOT COMPLY WITH THE REQUEST, I PROCEEDED TO MAKE NUMEROUS TELEPHONE CALLS; FORD MOTOR… Look up ODI 10954093 at NHTSA ↗ | 522.7%ODI 10855102 · 20,000 miHEAD IMPACT - PREVIOUSLY RECALLED IN JULY 2013 BY FORD MOTOR COMPANY FOR HEADLINER DESIGN ISSUES. STRUCK WHEN TURNING VEHICLE ONTO HIGHWAY. Look up ODI 10855102 at NHTSA ↗ | 426.7%ODI 11051973 · 10,500 miTHE PARK ASSIST FAILED WHEN THE AUTOMATED SYSTEM WAS PARKING MY VEHICLE IN A PARALLEL PARKING SPACE. THE PARK ASSIST SYSTEM APPEARED TO BE FUNCTIONING PROPERLY UNTIL DURING THE VEHICLE'S IT'S INITIAL BACKUP MANEUVER WHEN IT BACKED MY VEHICLE INTO A PARKED PICKUP TRUCK IN THE ADJACENT PARKING STALL WITHOUT WARNING. FORTUNATELY DAMAGE WAS LIMITED TO PAINT DAMAGE ON MY VEHICLE'S BUMPER WITH DO DAMAGE TO THE VEHICLE IN THE ADJACENT PARKING STALL. THE LOCAL FORD DEALERSHIP HERE IN BRANDON FLORIDA HAS TESTED THE SYSTEM AND REPORTED THAT THE SYSTEM I… Look up ODI 11051973 at NHTSA ↗ | 110.0%ODI 11309434 · 46,500 miELECTRICAL GREMLINS SINCE THE FIRST DAY. TOUCHSCREEN WENT ON AND OFF, PHONE DIDN'T CHARGE, DOOR HANDLES DON'T WORK, GARAGE DOOR OPENER FORGOT SETTINGS, PRESETS ON DASH WOULD BLINK OUT OF MEMORY. ULTIMATELY THE CAR DIDN'T EVEN START. BUT FOR ALL OF THESE PROBLEMS, SOMETIMES THEY WOULD WORK, SOMETIMES THEY WOULDN'T. ULTIMATELY GOT THE YELLOW WRENCH OF DEATH. BROUGHT IT IN REPEATEDLY AND THEY COULD NEVER REPRODUCE THE PROBLEM, UNTIL THE DAY IT WOULDN'T START AT ALL AND THE WRENCH WAS ON THE DASH. FINALLY DIAGNOSED OPEN SEAMS ON THE BACK HINGES T… Look up ODI 11309434 at NHTSA ↗ |
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| Engine | 168.6%ODI 10596907 · 16,800 miUNDER NORMAL OPERATING CONDITIONS, MY HUSBAND BUMPED THE IGNITION KEY WITH HIS KNEE AND THE CAR TURNED OFF. HE QUICKLY FIGURED OUT WHAT HAD HAPPENED AND PULLED OVER AND RESTARTED IT AND WE CONTINUED ON. *TR Look up ODI 10596907 at NHTSA ↗ | 56.3%ODI 10633639 · 2,100 mi1ST INCIDENT THE VEHICLE COMPLETELY DIED WHILE I WAS DOING 50MPH DOWN A 5 LANE ROAD. ALL ELECTRICAL WENT OUT WHILE I WAS DRIVING. LOST MY POWER STEERING AND BRAKING WAS EXTREMELY DIFFICULT. HAD TO HAVE THE VEHICLE TOWED AS IT WOULD NOT RE-START. 2ND TIME ABOUT TWO WEEKS AFTER GETTING THE CAR "FIXED" THE VEHICLE DIED WHILE I WAS DRIVING ON I75 WITH SAME SCENARIO. I WAS ABLE TO PULL OVER ON SHOULDER AND HAD TO HAVE THE VEHICLE TOWED IN. 3RD TIME AFTER GETTING THE "FIXED" VEHICLE BACK THE RADIO WENT OUT, THEN THE CLOCK WENT WACKY, THE CHECK ENGINE… Look up ODI 10633639 at NHTSA ↗ | 23.8%ODI 11344265 · 38,167 miWHEN PARKING OR STOPING, TURNING THE KEY OFF, REMOVING THE KEY THE ENGINE WILL KEEP RUNNING. THIS WAS REPORTED TO FORD UNDER WARRANTIES. THIS IS EASY TO CATCH IN A CLOSED GARAGE BUT IMPOSSIBLE TO DETECT OUTSIDE (NO NOISE WHEN WALKING AWAY FROM CAR) 6 TIMES IN THE LAST 3 YEARS. Look up ODI 11344265 at NHTSA ↗ | 14.5%ODI 11643456 · 44,530 miThe contact owned a 2016 Ford C-Max. The contact stated that while coming to a stop in a parking lot attempting to obtain mail from a mailbox; the vehicle independently accelerated and it was unknown what gear the vehicle was stationed in. In addition, it was unknown if the brake pedal was depressed or the gear the vehicle was in at the time of the failure. The vehicle had struck and knocked 3 mailboxes down and crashed into the front passenger side corner panel of a Mail Van coming to a stop as it was revving. The vehicle traveled 26 feet from… Look up ODI 11643456 at NHTSA ↗ | 16.7%ODI 11585231Car accelerated by itself in Drive. I'd to either apply brake or put the car in Neutral to stop it. When shifted back to D, it auto accelerated. After I got home, shut it off and after 10 min. it started working normally. Look up ODI 11585231 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Air Bags | 42.1%ODI 10614693 · 1,500 miTHE DASHBOARD ON THE PASSENGER SIDE IS MISALIGNED, BENT UPWARD AND OUT, NOT MEETING THE DOOR PANEL/TOP OF DASH PROPERLY AS DOES THE DRIVERS SIDE. THIS MISALIGNMENT CREATES A GAP BETWEEN THE DASH AND DOOR PANEL, NORMALLY LESS THAN A PENCIL WIDTH, OF NEARLY A HANDS WIDTH. ALSO, THE GAP BETWEEN TOP OF THE DASH, NORMALLY FLUSH WITH THE OTHER DASH MOLDINGS, IS POPPED UP 1/2 INCH OR MORE. THIS INCONSISTENT ALIGNMENT IS VERIFIED BY VIEWING OTHER C-MAX VEHICLES. MY CONCERN BESIDES THE QUALITY OF FITMENT IS THE AIRBAG ALIGNMENT DURING A CRASH. IS TH… Look up ODI 10614693 at NHTSA ↗ | 45.0%ODI 10956017 · 50,000 miAIR BAG WARNING LIGHT STAYS ON CONTINUOUSLY - DEFECT/MALFUNCTION PER OWNER'S MANUAL. OTHER YEARS OF THE SAME MODEL HAS BEEN ID AND RECALL IS AFFECT FOR THE SAME AIRBAG WARNING LIGHT PROBLEM AND POSSIBLE FAILURE OR DEPLOYMENT OF THE AIRBAG UPON IMPACT. THE DEALER IS RELUCTANT TO CHECK IT UNTIL I PROVIDED A RECALL # "14S04" FOR THE OTHER YEARS AFFECTED. Look up ODI 10956017 at NHTSA ↗ | 59.6%ODI 10811026 · 10,000 miI WAS MAKING A LEFT TURN. I WAS STRUCK BY A VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE IMPACT WAS TO THE FRONT PASSENGER SIDE WHEEL. MY VEHICLE WAS SPUN AROUND 45 DEGREES IN THE OPPOSITE DIRECTION AND I WAS TOSSED AROUND IN THE VEHICLE WITH MY SEAT BELT ON. THE CARS COMPUTER DETECTED AN IMPACT SERIOUS ENOUGH TO INITIATE A 911 CALL. NO AIRBAGS DEPLOYED. Look up ODI 10811026 at NHTSA ↗ | 14.5%ODI 11360814 · 32,480 miTHE PASSENGER-SIDE BOTTOM CORNER OF THE WINDSHIELD HAS BECOME UNGLUED. A GLASS REPAIR SHOP INFORMED US THAT THE FRONT PASSENGER AIR BAD DEPLOYS OFF OF THE WINDSHIELD. IN THE EVENT OF AN ACCIDENT, THE PASSENGER SIDE FRONT AIR BAG MAY NOT FUNCTION PROPERLY, RESULTING IN INCREASED RISK OF INJURY TO THE FRONT SEAT PASSENGER. WE NOTICED THE RIGHT BOTTOM CORNER OF THE WINDSHIELD LIFTING UP WHEN WE WERE CLEANING THE WINDSHIELD FROM THE INSIDE. THE VEHICLE IS BEING TAKEN TO FORD FOR A DIAGNOSTIC EVALUATION, BUT ALL WARRANTIES HAVE EXPIRED. Look up ODI 11360814 at NHTSA ↗ | 00.0%No examples available for this selection. | 220.0%ODI 11545455I totalled my car. The steering wheel airbag failed to inflate Look up ODI 11545455 at NHTSA ↗ |
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| Vehicle Speed Control | 84.3%ODI 10704268 · 60,000 miWHILE DRIVING ON THE HIGHWAY, A WARNING LIGHT CAME ON INSTRUCTING ME TO PULL OVER TO THE SIDE OF THE ROAD AND STOP. WHEN I DID PULLED OVER, I SET THE GEARSHIFT IN "PARK" MODE, AND TURNED OFF THE CAR. I RESTARTED THE CAR AND DIDN'T HAVE ANY MORE PROBLEMS THAT DAY. SUBSEQUENTLY, I NOTICED THAT WHILE DRIVING DOWN THE ROAD THE ENGINE ( BOTH ELECTRIC AND GASOLINE) SHUT OFF SUDDENLY AND I LOST ALL POWER MOMENTARILY, THEN TURNED ON AS IF NOTHING WAS WRONG. THE CAR HAS BEEN DOING THIS MORE AND MORE FREQUENTLY LATELY AND I DISCOVERED THAT WHEN I POSI… Look up ODI 10704268 at NHTSA ↗ | 22.5%ODI 106606562014 FORD C-MAX. CONSUMER STATED WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR, TO SLOW DOWN AND STOP AT A TRAFFIC LIGHT, THE VEHICLE DID NOT SLOW DOWN. *TA THE CONSUMER TRIED TO DEPRESS THE BRAKE PEDAL, BUT COULD NOT AND CONSEQUENTLY HIT ANOTHER VEHICLE. *JB UPDATED 12/14/14*JB Look up ODI 10660656 at NHTSA ↗ | 23.8%ODI 111962902015 FORD C-MAX. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED UPON ALLOWING THE VEHICLE TO DRIFT INTO THE GARAGE, WITHOUT DEPRESSING THE GAS, THE VEHICLE LURCHED FORWARD RAMMING INTO THE INNER WALL. WHILE REVERSING DIRECTLY AFTER THE INCIDENT, THE LURCHED BACKWARDS. THE DEALER WAS NOTIFIED. *JS Look up ODI 11196290 at NHTSA ↗ | 14.5%ODI 11033441 · 16,331 miRECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH CAN BE DANGEROUS IF THIS HAPPENS ON THE HIGHWAY. I CALLED MY LOCAL DEALER AND THEY ARE SAYING THAT THE THE NEXT APPOINTMENT FOR THIS FIX IS NOT UNTIL AUGUST 2018! I THINK THIS IS A PRETTY SERIOUS PROBLEM THAT FORD SHOULD FIX RIGHT AWAY. I HAVE NOT HA… Look up ODI 11033441 at NHTSA ↗ | 320.0%ODI 11318708 · 1 miUNCOMMANDED ACCELERATION. THE CAR ACCELERATED TO ABOVE HIGHWAY SPEED, AND REQUIRED CONTINUAL BREAKING TO MAINTAIN CONTROL. WHEN HOME AND IN PARK, ENGINE CONTINUED TO REV TO MAX. SHUT CAR DOWN, AND WHEN RESTARTED IT RETURNED TO NORMAL OPERATION. NO OBSTRUCTION OF GAS PEDAL. Look up ODI 11318708 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Fuel/Propulsion System | 52.7%ODI 10993064 · 6,000 miMY 2013 FORD C-MAX ENERGI PRODUCES A "STOP SAFELY NOW" WARNING MESSAGE AND QUICKLY LOSES ALL POWER. IT HAS HAPPENED 4 TIMES IN THE LAST 3 DAYS. WHEN IT HAPPENS, YOU HAVE TO PULL TO THE SIDE OF THE ROAD, TURN OFF THE ENGINE, OPEN AND CLOSE THE DOOR AND WAIT A FEW MORE MINUTES BEFORE IT CAN BE STARTED AGAIN. A WARNING LIGHT IS LEFT ON FOR ~25 MILES. IT ALWAYS HAPPENS WHEN DRIVING AT FREEWAY SPEEDS ON ALL ELECTRIC. I HAVE NEVER SEEN THIS FAILURE ONCE THE MAIN BATTERY IS DISCHARGED AND THE ENGINE IS RUNNING ON GAS. Look up ODI 10993064 at NHTSA ↗ | 33.8%ODI 10651569 · 3,000 miTHE AVERAGE MILES PER GALLON OF FUEL IS INCORRECT BECAUSE THE FUEL USAGE IS INCORRECT. THIS VEHICLE HAS A DISPLAY THAT INDICATES THE AMOUNT OF FUEL USED. I RESET WITH EVERY FILL-UP. IT IS CONSISTENTLY WRONG. USUALLY LOW BY .5 TO .7 GALLONS. THIS PRODUCES A FALSE AVERAGE MILES PER GALLON READING. *TR Look up ODI 10651569 at NHTSA ↗ | 47.7%ODI 11031986 · 38,173 miVEHICLE IS NOT HOLDING EV NOW/LATER MODES CAUSING UNEXPECTED BATTERY USAGE AND FUEL CONSUMPTION. AN EXAMPLE IS TRAVELING HIGHWAY SPEEDS (70-75 MPH); VEHICLE WILL UNEXPECTEDLY SWITCH INTO AUTO MODE AND REVERT FROM GAS/HYBRID PERFORMANCE TO ELECTRIC/BATTERY ONLY PERFORMANCE WHICH IS REDUCED POWER AND RESPONSE AGAIN AT HIGHWAY SPEEDS. THIS IS NOT ALWAYS THE CASE AS I HAVE FOUND THIS TO HAPPEN BEFORE I ENTER THE HIGHWAY AND CAN ADJUST MY DRIVE ACCORDINGLY. ADDITIONALLY, THIS HAPPENS IN EV NOW MODE WHICH HOLDS THE ELECTRIC ENGINE TO PREVENT GAS USE… Look up ODI 11031986 at NHTSA ↗ | 14.5%ODI 11111214 · 36,000 miINTERMITTENT INABILITY TO CONTROL SPEED. FINALLY GOT AN ERROR CODE OF P2112 (THROTTLE ACTUATOR CONTROL SYSTEM) WHILE IN MOTION AND VIBRATION BECAUSE THE BATTERY DOES NOT ENGAGE PROPERLY Look up ODI 11111214 at NHTSA ↗ | 00.0%No examples available for this selection. | 110.0%ODI 11484528Recently, there has been a whiff of gasoline around my garage but there is more than one vehicle in there so I didn't figure out what the culprit was for a while. After completely filling up my car 9/3/2022, I parked it in the attached garage and in minutes my whole house smelled like gasoline. So I immediately parked it outside and ventilated the house. I took the car to a local shop and they said yes there's a gas odor but they didn't want to touch the repair because it's a hybrid. So all this time later on 9/14/2022, the Ford dealership … Look up ODI 11484528 at NHTSA ↗ |
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