Auto Recall Watch
U.S. public vehicle records

2019 Ford EDGE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

767 owner complaints analyzed

3 distinct recall campaigns

60,223 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 219 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 440 of 767 complaints (57.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting42855.8%
Engine operation618.0%
Braking behavior354.6%
Electrical and battery issues131.7%
Steering behavior131.7%
Fuel system concerns91.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
440
Engine
158
Unknown Or Other
75
Fuel/Propulsion System
32
Electrical System
31
Engine And Engine Cooling
30
Seat Belts
20
Vehicle Speed Control
20
Component breakdown data
CategoryCount
Power Train440
Engine158
Unknown Or Other75
Fuel/Propulsion System32
Electrical System31
Engine And Engine Cooling30
Seat Belts20
Vehicle Speed Control20

Power Train: 440; Engine: 158; Unknown Or Other: 75; Fuel/Propulsion System: 32; Electrical System: 31; Engine And Engine Cooling: 30; Seat Belts: 20; Vehicle Speed Control: 20

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
52
25,000 to 49,999
33
50,000 to 74,999
68
75,000 to 99,999
43
100,000 to 149,999
21
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,00052
25,000 to 49,99933
50,000 to 74,99968
75,000 to 99,99943
100,000 to 149,99921
150,000 and above2

Under 25,000: 52; 25,000 to 49,999: 33; 50,000 to 74,999: 68; 75,000 to 99,999: 43; 100,000 to 149,999: 21; 150,000 and above: 2

50,000 to 74,999 miles has the most reports with usable mileage (68). 548 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
19
2020
20
2021
21
2022
45
2023
70
2024
211
2025
254
2026
127
Complaints over time data
CategoryCount
201919
202020
202121
202245
202370
2024211
2025254
2026127

2019: 19; 2020: 20; 2021: 21; 2022: 45; 2023: 70; 2024: 211; 2025: 254; 2026: 127

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 428 complaint narratives. Engine operation appears in 61 complaint narratives. Braking behavior appears in 35 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11218296 · 2019-06-06 (June 6, 2019)

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Owner-reported narrative. 2,800 miles reported. Look up ODI 11218296 at NHTSA ↗

Owner report 11219263 · 2019-06-11 (June 11, 2019)

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…

Owner-reported narrative. 10,426 miles reported. Look up ODI 11219263 at NHTSA ↗

Owner report 11222946 · 2019-06-27 (June 27, 2019)

WHEN TRAVELING ON FREEWAY, LANE CENTERING SHOULD STEER AWAY FRO LEFT LANE. IT DOESN'T CORRECT UNTIL YOU GET ONTO RUMBLE STRIP ON FREEWAY

Owner-reported narrative. 6,000 miles reported. Look up ODI 11222946 at NHTSA ↗

Owner report 11240688 · 2019-07-30 (July 30, 2019)

WINDSHIELD HAS DISTORTION ALL THE TIME WHERE IT MESSES UP YOUR EYESIGHT AND IT TAKES A FEW SECONDS TO STRAIGHTEN BACK OUT IF YOUR EYES HIT THE SPOT!! IT HAS BEEN REPLACED 3 TIMES SINCE APRIL DIRECTLY FROM FORD. IT HAS BEEN IN SHOP SINCE JULY 19 WAITING FOR 4TH WINDSHIELD. IT IS AROUND REVIEW MIRROR ON BOTH SIDES.

Owner-reported narrative. 15 miles reported. Look up ODI 11240688 at NHTSA ↗

Owner report 11241064 · 2019-08-01 (August 1, 2019)

REAR BACK SEAT BELT DO NOT WORK, TOOK 3 WEEKS TO GET A REPLACEMNET. SEAT BELT WAS ON BACK ORDER, THEY SAID.

Owner-reported narrative. 8 miles reported. Look up ODI 11241064 at NHTSA ↗

Owner report 11241958 · 2019-08-06 (August 6, 2019)

VEHICLE HORN IS BARELY AUDIBLE. IF ON ROADWAY OR HIGHWAY VEHICLES NEXT TO YOU CANNOT HEAR THE HORN. VEHICLE HAD BRACKET FOR TWO HORNS BUT ONLY ONE IS PRESENT. PREVIOUS 2016 FORD EDGE HAD TWO HORNS. SAFETY ISUE NOT HAVING A CLEARLY AUDIBLE HORN. SEEMS TO BE A PROBLEM WITH ALL 2019 / 2019 EDGE AND EXPLORER MODELS.

Owner-reported narrative. 100 miles reported. Look up ODI 11241958 at NHTSA ↗

Owner report 11242989 · 2019-08-10 (August 10, 2019)

WHILE MY MOM(WHO IS 82 AND IT IS HER CAR) AND I WERE TRYING TO GET ITEMS OUT OF HER HATCH AREA ONE OF US SOMEHOW ACTIVATED THE HANDS FREE LIFTGATE. FIRST I HEARD THE CHIME SOUND AND WONDERED WHY IT WAS CHIMING, THEN THE GATE STARTED TO COME DOWN. I SIMULTANEOUSLY TRIED TO PUSH OR HOLD IT UP AS I WAS PUSHING MY MOM OUT OF THE WAY. WE BOTH GOT CLEAR OF IT, BUT IT COMPLETELY SHUT. THERE NEEDS TO BE SOME SENSOR OR SOMETHING THAT ACTIVATES WHEN IT FEELS AND OBJECT IN ITS PATH. MY MOM NOW WILL NOT USE HER HATCH ON HER BRAND NEW 2019 FORD EDGE. …

Owner-reported narrative. 500 miles reported. Look up ODI 11242989 at NHTSA ↗

Owner report 11243487 · 2019-08-13 (August 13, 2019)

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB

Owner-reported narrative. 6,000 miles reported. Look up ODI 11243487 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V766000 · Seat Belts:Pretensioner | Seat Belts:Front:Webbing | Seat Belts:Front:Anchorage

Reported: 2019-10-25 (October 25, 2019)

Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.

Consequence: In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.

Remedy: Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.

NHTSA campaign record ↗
20V550000 · Power Train:Automatic Transmission

Reported: 2020-09-10 (September 10, 2020)

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

NHTSA campaign record ↗
25V442000 · Back Over Prevention:Software

Reported: 2025-06-27 (June 27, 2025)

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

767 unique complaints in this selection. Analysis snapshot: 2026-09-30.

28.6%Usable mileage219 / 767 records
100.0%Valid incident date767 / 767 records
100.0%Valid filing date767 / 767 records
100.0%Ordered incident and filing dates767 / 767 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015201620172018201920202021202220232024
Engine
405.9%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

Look up ODI 10544093 at NHTSA ↗

1799.9%
ODI 10459745 · 36,600 mi

WAS DRIVING IN MORNING RUSH HOUR TRAFFIC GOING ABOUT 50MPH ON A HIGHWAY. CAR LOST ALL ACCELERATION AND WENT "LIMP" WITHOUT ANY NOTICE. WRENCH LIGHT CAME ON. WAS ABLE TO GET CAR TO SIDE OF ROAD BEFORE IT COMPLETELY STOPPED. IT WAS VERY FRIGHTENING AS CARS WERE CLOSE BEHIND ME AND COULD HAVE EASILY REAR-ENDED ME. HUSBAND CAME TO THE SCENE AND ATTEMPTED TO RESTART CAR AND DRIVE IT. SAME THING HAPPENED AGAIN. HAD CAR TOWED TO LOCAL SHOP OWNED BY FORD DEALER. THEY CONCLUDED THAT WE HAD CARBON BUILD UP IN THE FUEL SYSTEM THAT WAS CAUSING THE PROBLEM…

Look up ODI 10459745 at NHTSA ↗

605.3%
ODI 10515140

AFTER SEEING THE RECENT ISSUES W/ THE FORD V6 ECOBOOST ENGINE, I THOUGHT IT WISE TO TELL ABOUT THE 2.0L ECOBOOST ENGINE IN MY EDGE. AFTER OWNING THE VEHICLE LESS THAN A YEAR, I WAS DRIVING THRU A NEIGHBORHOOD AT A VERY SLOW PACE, I STARTED TO MAKE A RIGHT TURN & THE CAR SIMPLY DIED. NO SHAKING, NO WARNING. LOST ALL POWER STEERING & ENGINE COMPRESSION. TURNED OFF, RESTARTED & ALL WAS WELL. TOOK TO DEALERSHIP THE NEXT WEEK, IF WE CANT REPLICATE IT WE CANT FIX IT. LAST MONTH, MY WIFE WAS TURNING RIGHT SLOWLY INTO A PARKING LOT & IT HAPPENED AGAIN.…

Look up ODI 10515140 at NHTSA ↗

1686.9%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

Look up ODI 10501387 at NHTSA ↗

4511.8%
ODI 10760226 · 35,600 mi

WHILE DRIVING, THE SPEED WAS AROUND 50MPS THE VEHICLE MADE A NOTICE ON THE DASH THAT SAID "LOW OIL PRESSURE" . IT THEN AT THE SAME MOMENT SLOWED DOWN FROM 50 TO 0 WITHIN ABOUT 50 FEET AND COMPLETELY LOST POWER STEERING ALMOST CAUSING A FATAL CRASH WITH A CHILD IN THE CAR. THE VEHICLE IS BACK AT THE DEALERSHIP WHERE IT WAS PURCHASED AT AND HAS BEEN EVALUATED FOR MALFUNCTIONS. ALTHOUGH THE DEALERSHIP SERVICE HAS NOT SAID ANYTHING ABOUT WHAT HAPPEN OR WHAT THE PROBLEM WAS AND I FEEL EXTREMELY UNCOMFORTABLE EVEN GOING SOMEWHERE WITH MY FAMILY KNOWI…

Look up ODI 10760226 at NHTSA ↗

19226.4%
ODI 10732570 · 1,500 mi

SEVERAL OCCURRENCES OF STALLING WHEN COMING TO/NEAR STOP AND ACCELERATING. THE PROBLEM HAS HAPPENED ABOUT ONCE PER MONTH (FOUR TIMES OVER FOUR MONTHS). OCCURRENCES INCLUDE COMING TO A STOP AT A RED LIGHT, SLOWING FOR A SPEED BUMP, AND SLOWING TO MAKE A TURNS. SIGNIFICANT RISK OF AN ACCIDENT FROM THE CAR STALLING IN THE MIDDLE OF TRAFFIC OR HIGH SPEED INTERSECTION.

Look up ODI 10732570 at NHTSA ↗

32235.3%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

Look up ODI 10877001 at NHTSA ↗

69250.8%
ODI 11013146 · 3 mi

CAR LOST POWER IN THE MIDDLE OF DRIVING CAR WAS IN DRIVE ON A STRAIGHT ROAD, APPROXIMATELY 35 MPH WHEN IT LOST POWER. THE ACCESSORIES WERE WORKING,

Look up ODI 11013146 at NHTSA ↗

45454.7%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

Look up ODI 11100043 at NHTSA ↗

15820.6%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

4815.1%
ODI 11361895 · 738 mi

LOSS OF POWER WHILE DRIVING IN RUSH HOUR TRAFFIC. COULDN'T MAINTAIN 40MPH. HAD TO PULL INTO PARKING LOT AND START WALKING BEFORE LOSS OF POWER WAS DRIVING 40 MPH ON CITY STREET IN 60 DEGREE WEATHER

Look up ODI 11361895 at NHTSA ↗

119.9%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

Look up ODI 11476580 at NHTSA ↗

139.9%
ODI 11497388 · 900 mi

The contact owns a 2022 Ford Edge. The contact stated while reversing, there was a knocking sound coming from the vehicle. The contact shifted the vehicle into neutral(N) and then to park(P) however, the knocking sound persisted. The vehicle was taken to the dealer however, no failure was found. The dealer was made aware of the failure. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by another dealer. The contact was also advised to contact the NHTSA hotline to file a complaint. The failure mileage was 900.

Look up ODI 11497388 at NHTSA ↗

29.1%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

Look up ODI 11547700 at NHTSA ↗

24.5%
ODI 11664801 · 19,037 mi

The contact owns a 2024 Ford Edge. The contact stated while driving at an undisclosed speed, there was a backfire coming from the engine. The contact stated that the engine overheated and seized. No warning light was illuminated. The contact stated that failure had occurred within 30 seconds. The vehicle was restarted; however, the engine seized within 30 seconds. The contact stated that after several attempts, the vehicle was restarted, and the vehicle was taken to the dealer. The failure was not duplicated. The contact requested that the deal…

Look up ODI 11664801 at NHTSA ↗

Electrical System
213.1%
ODI 10283268 · 10 mi

TL*THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH HE WAS UNABLE TO VIEW THE SPEED ODOMETER. DUE TO THE DESIGN OF THE VEHICLE, THE DRIVER IS ONLY ABLE TO READ THE SPEEDOMETER AT NIGHT. THE DEALER AND THE MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST THE CONTACT SINCE THE VEHICLE WAS DESIGNED THAT WAY. THE VEHICLE WAS PURCHASED ON AUGUST 19, 2009. THE FAILURE MILEAGE WAS 10.

Look up ODI 10283268 at NHTSA ↗

68337.9%
ODI 10386011 · 10 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE DASHBOARD SCREEN AND GPS DISPLAY SCREEN FAILED. DURING THE FAILURE, THE BOTH SCREENS DISPLAYED A MESSAGE STATING THAT THE SYSTEM WAS REBOOTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A SOFTWARE UPDATE WAS INSTALLED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,050. UPDATED 03/10/11*BF UPDATE…

Look up ODI 10386011 at NHTSA ↗

46140.7%
ODI 10439143

VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR

Look up ODI 10439143 at NHTSA ↗

85234.9%
ODI 10531823

I BOUGHT MY USED FORD EDGE WITH LESS THAN 20000 MILES. I WAS EXCITED TO HAVE A SONY MEDIA CENTER, IT HAD GREAT SOUND. BUT I'VE HAD PROBLEMS WITH IT FROM THE BEGINNING AND CONTINUE TO HAVE ISSUES. WITH BLUETOOTH MY PHONE WILL NOT CONNECT OR LOOSE CONNECTION FOR NO REASON. THE OTHER DAY IT MADE A PHONE CALL WITHOUT ANY COMMANDS, AND NO I DO NOT HAVE VOICE REC. SET UP OR ON. EVEN WHEN I USE THE SYS TO START A PHONE CALL, IT 'CALL FAILS' OR I WILL BE ON THE LINE, BUT HEAR NOTHING. I DON'T TALK MUCH IN MY CAR, I DON'T KNOW WHO IS LISTENING. LOL ALSO…

Look up ODI 10531823 at NHTSA ↗

5614.7%
ODI 10629508 · 400 mi

WHILE TRYING TO MAKE A HANDS FREE CALL MY SYNC QUIT WORKING AND THE CALL HAD TO BE DONE MANUALLY USING THE IN DASH TOUCHSCREEN. *TR

Look up ODI 10629508 at NHTSA ↗

527.2%
ODI 10715823 · 14 mi

I WAS ABLE TO DRIVE MY BRAND NEW 2015 EDGE WITH THE BATTERY LIGHT ON AND WAS TOLD THAT IT MAY BE A FAULTY LIGHT THAT WOULD TURN OFF. COUPLE OF WEEKS LATER LIGHT WAS STILL ON. I TOOK THE CAR TO MY NEAREST DEALER AND WAS TOLD MY ALTERNATOR HAD TO BE REPLACED AND THAT I SHOULD NOT DRIVE THE CAR FURTHER. I WAS OUT OF A CAR FOR 1 WEEK BECAUSE PARTS WERE NOT AVAILABLE .

Look up ODI 10715823 at NHTSA ↗

363.9%
ODI 10894912 · 4,942 mi

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

Look up ODI 10894912 at NHTSA ↗

241.8%
ODI 11024901 · 3,050 mi

2017 FORD EDGE TITANIUM AWD 4CYL - LOSES POWER WHEN DRIVING WHILE DRIVING, ON MORE THAN 5 INSTANCES THE CAR LOSES POWER. ACCESSORIES - LIGHTS, POWER STEERING STAY ON BUT MOTOR SHUTS OFF. SO FAR HAS HAPPENED GOING APPROX 35 MPH AND AND ON 09/20 OCCURRED THREE TIMES, THEN HAS TROUBLE STARTING WHEN ENGINE SHUTS OFF WHILE DRIVING, THE FOLLOWING ERRORS APPEAR "STEERING ASSIST FAULT SERVICE REQUIRED" "CROSS TRAFFIC SYSTEM FAULT" "BLIND SPOT SYSTEM FAULT" "FULL ACCESSORY POWER ACTIVE" CAUGHT ON VIDEO AT LEAST 2 OF THE 09/20/2017 INSTANCES …

Look up ODI 11024901 at NHTSA ↗

344.1%
ODI 11139286 · 2,300 mi

CAR JUST DIED 4 MONTHS AFTER PURCHASE; THERE WAS NO LIGHTS OR ANYTHING. THE BATTERY HAD TO BE CHARGED AND THE DEALER STATED THAT THE VEHICLE HAD TO BE DRIVEN 30 - 45 MINUTES EVERY TIME TO KEEP IT CHARGED. THIS IS NORMAL?

Look up ODI 11139286 at NHTSA ↗

314.0%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

247.5%
ODI 11363041 · 3,200 mi

REAR VIEW CAMERA FAILED ON MANY OCCASIONS WHILE DRIVING IN REVERSE IN SHOPPING STORE PARKING LOTS AND WHILE DRIVING IN REVERSE OUT OF DRIVEWAYS INTO PUBLIC STREETS. ON A FEW OCCASIONS REAR VIEW CAMERA FAILED TO DISPLAY MOTOR VEHICLES AND PEDESTRIANS. REPORTED ISSUE TO FORD DEALER SERVICE REPRESENTATIVE WHO STATED THERE WEREN'T RECALLS ON VEHICLE. HOWEVER, RECALL NOTICE WAS FOUND AS FOLLOWS: VEHICLE.HTTPS://WWW.NHTSA.GOV/VEHICLE/2020/FORD/EDGE/SUV/FWD#RECALLS400

Look up ODI 11363041 at NHTSA ↗

1210.8%
ODI 11483247

IN feb 2022 my dash produced a pre-collision assist not avaible and also a adaptive cruise not available sensor blocked see manual. when i tried to tap the button for cruise control it would show set speed , but wouldn't let me . i called ricart ford in ohio and took it to them . they said it was the cruise control manual bracket had been damaged by outside force( a rock) and ford wouldn't fix it. Mind you I have never hit anything with this vehicle. Ricart refused todo anything so i contacted ford and they said take it to a different dealer…

Look up ODI 11483247 at NHTSA ↗

1511.5%
ODI 11487379

The Ford Edge Sync 4A system has a random system lockup and reboot issue since delivery. The vehicle has been examined by the leasing dealer's service department and they were unable to resolve the concern. The service tech writes in the service report "The Ford is investigating software issue with Sync 4 in Edges". In multiple communications with Ford Customer Support dept and the leasing dealer service manager, the issue is known, but THERE IS NO RESOLUTION PLAN ISSUED BY FORD. The issue has existed since vehicle delivery. The effect of this …

Look up ODI 11487379 at NHTSA ↗

836.4%
ODI 11547700 · 17,095 mi

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehic…

Look up ODI 11547700 at NHTSA ↗

613.6%
ODI 11638073 · 3,000 mi

The contact owns a 2024 Ford Edge. The contact stated that the Ford Sync infotainment system failed to switch screens, and activated selected operations like the defroster, and displayed a black screen intermittently. The vehicle was taken to the dealer who diagnosed a software failure. The dealer had reset the computer several times; however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contract to the NHTSA Hotline to report the failure. The failure mileage was 3,000.

Look up ODI 11638073 at NHTSA ↗

Power Train
405.9%
ODI 10349557 · 4,600 mi

2010 FORD EDGE STALLS AT IDLE IN PARK, STALLS WHEN SHIFTING FROM PARK TO DRIVE, STALLS WHEN ATTEMPTING TO ACCELERATE FROM STOP. SEVEN OCCURRENCE WITHIN A COUPLE HOURS. IMMEDIATELY TOOK IT TO DEALER. IT STALLED WHILE THEY WERE WRITING-UP THE SERVICE ORDER. LEFT IT OVERNIGHT. NEXT DAY "NO TROUBLE FOUND... COULD NOT RECREATE PROBLEM." WAITING FOR RESPONSE FROM DEALER. *TR

Look up ODI 10349557 at NHTSA ↗

1689.3%
ODI 10444132 · 2,000 mi

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPRO…

Look up ODI 10444132 at NHTSA ↗

464.1%
ODI 10470487 · 2,500 mi

PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE FIRST EVENT THE DEALERSHIP "FLASHED THE COMPUTER" AND SAID THAT WOULD FIX IT. THE SECOND INCIDENT HAS NETTED NO RESULTS. THE DEALER HAD MY CAR FOR 10 DAYS WITHOUT EVEN LOOKING AT IT CLAIMING A LACK OF CERTIFIED TECHNICIAN. THEY SET AN APPOINTMENT FOR ME ON 7/30/2012 AND BY 8/9/12 HAD STILL …

Look up ODI 10470487 at NHTSA ↗

1556.3%
ODI 10501387 · 130 mi

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

Look up ODI 10501387 at NHTSA ↗

5414.1%
ODI 10650486 · 1,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE CONTACT WAS CHANGING GEARS FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Look up ODI 10650486 at NHTSA ↗

10614.6%
ODI 10758503 · 1,762 mi

WHILE MAKING A RIGHT TURN ENGINE STALLED AND ACCESSORIES ARE RUNNING LIGHT WARNING APPEARED ON INSTRUMENT CLUSTER. CAR HAD NO POWER AND GREEN LIGHT ON PUSH BUTTON START WAS FLASHING. PUT VEHICLE IN PARK AND IT RESTARTED. APPEARS THIS IS AN ON GOING PROBLEM.

Look up ODI 10758503 at NHTSA ↗

808.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

Look up ODI 10877001 at NHTSA ↗

14010.3%
ODI 11018706

MFG RECALL #17S16 NHTSA RECALL # 17V427 FORD INC HAS BEEN UNABLE TO COMPLETE THE REPLACEMENT OF THE TORQUE CONVERTER ON OUR NEW 2017 FORD EDGE IN A TIMELY MANNER. OUR NEW FORD EDGE WAS SHIPPED FROM THE FACTORY MID JUNE, BUT NOT DELIVERED TO THE SELLING DEALERSHIP UNTIL 8/11. IT STILL HAS NOT BEEN FIXED AND DELIVERED TO US. OUR SELLING DEALER DOES NOT HAVE ANY INFORMATION FROM FORD INC AS TO WHEN THE SAFETY RECALL WILL BE COMPLETED AND OUR NEW CAR DELIVERED TO US. THE VEHICLE WAS ORDERED BY OUR LOCAL FORD DEALER 5/5/17.

Look up ODI 11018706 at NHTSA ↗

769.2%
ODI 11127931 · 42 mi

THE FRONT AXLE, (KNOWN AS THE HALF SHAFT) BLEW OUT ALL THE GREASE IN THE RUBBER BOOT. THE INSIDE FRONT , DRIVER'S SIDE TIRE, SUSPENSION AND BRAKES WERE COVERED WITH GREASE. CAME FROM THE DEALERSHIP LIKE THIS, AUTO HAD 42 MILES AT TIME THIS WAS NOTICED.

Look up ODI 11127931 at NHTSA ↗

44057.4%
ODI 11243487 · 6,000 mi

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB

Look up ODI 11243487 at NHTSA ↗

18056.6%
ODI 11354375 · 32 mi

LOW SPEED START JERKY LIKE TRANS CAN NOT FIND RIGHT GEAR ONLY ON LOW ACCERATION UNDER 25 MPH

Look up ODI 11354375 at NHTSA ↗

3531.5%
ODI 11518156

When driving on a dry, paved side street, the ABS was “temporarily disabled” per the notification on the screen. Additionally the large display screen to control the radio, Bluetooth and temperature settings was black not working. The USB and USBc were also not working.

Look up ODI 11518156 at NHTSA ↗

4131.3%
ODI 11564102

I noticed a clicking noise coming from the right front wheel when turning left. I also notice when I put the vehicle into drive I hear a clicking sound. I was driving came to a stop and heard a click sound when I took off. I would guess it's the actual drive shaft that is bad.

Look up ODI 11564102 at NHTSA ↗

418.2%
ODI 11605337 · 56,000 mi

The contact owns a 2023 Ford Edge. The contact stated while parking and turning the engine off, the vehicle lunged forward after depressing the brake pedal. The failure had also occurred in reverse while reversing into a parking space, turning the vehicle off, and depressing the brake pedal. On one occasion the failure occurred causing the vehicle to lurch forward and the passenger side mirror struck a second vehicle. The vehicle was taken to the local dealer who reprogrammed the transmission software, but the failure persisted. The manufacture…

Look up ODI 11605337 at NHTSA ↗

511.4%
ODI 11584048 · 3,000 mi

The contact rented a 2024 Ford Edge. The contact stated while parked uphill and shifted into reverse, the vehicle violently moved forward. The contact depressed the accelerator pedal for the vehicle to reverse; however, the vehicle continued to roll forward. The brake pedal was depressed and at the same time the accelerator pedal was depressed violently, and the vehicle started to reverse. The local dealer was not contacted. The manufacturer was contacted; however, and a Live Representative was unavailable, and a voicemail was left. The contact…

Look up ODI 11584048 at NHTSA ↗

Service Brakes
16224.1%
ODI 10462599 · 32,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT THEN CRASHED INTO A MAIL BOX. THE BRAKE WARNING LAMP THEN BEGAN TO ILLUMINATE SPORADICALLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VI…

Look up ODI 10462599 at NHTSA ↗

26114.5%
ODI 10496861 · 23,195 mi

I PULLED INTO A PARKING SPACE. FELT THE CAR MOVE FORWARD. IMMEDIATELY TURNED THE STEERING WHEEL TO AVOID THE CAR DIRECTLY PARKED IN FRONT OF ME. ACCELERATING TO 25-30 MILES PER HOUR AND NOT KNOWING WHAT WAS HAPPENING, STEERED THE CAR UP THE PARKING LANE INTO A SNOW-COVERED FIELD, CIRCLED AND CAME BACK INTO ANOTHER ROW OF THE PARKING LOT. I HAD MY FOOT ON THE BRAKES THE WHOLE TIME. WHEN I GOT TO THE END OF THAT ROW AND REALIZED I HAD NO BRAKES, FINALLY THREW IT IN PARK. THE CAR STOPPED, GEARS GRINDING. THE VEHICLE MAINTAINED THE SAME SPEED THE W…

Look up ODI 10496861 at NHTSA ↗

24721.8%
ODI 10461990 · 680 mi

DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED …

Look up ODI 10461990 at NHTSA ↗

52921.6%
ODI 10470110 · 600 mi

PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE LIGHTS APPEARED, THE CAR VIOLENTLY SHUDDERED, AND THE BRAKE PEDAL WAS STIFF AND DIFFICULT TO PRESS DOWN. THE STEERING COLUMN ALSO SHUDDERED, AND THE WHEEL WAS DIFFICULT TO MANEUVER. THIS OCCURRED AT A SUPERMARKET PARKING LOT LESS THAN THREE BLOCKS AWA…

Look up ODI 10470110 at NHTSA ↗

5714.9%
ODI 10597600 · 9,000 mi

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED HARD BRAKING WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WAS A GLITCH AND WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 08/19/14*LJ THE CONSUMER STATED WHEN THE CRUISE CONTROL WA ACTIVATED AND DRIVING ON A STRAIGHT ROAD, THE BRAKES WOULD ACTIVATE. UPDATED 08/21/14

Look up ODI 10597600 at NHTSA ↗

7710.6%
ODI 10865280 · 29,359 mi

5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)

Look up ODI 10865280 at NHTSA ↗

9910.8%
ODI 10990494

VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.

Look up ODI 10990494 at NHTSA ↗

1249.1%
ODI 11021830 · 300 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S DAUGHTER WAS REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. ADDITIONALLY, THE STEERING SEIZED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. WHILE THE VEHICLE WAS STILL IN MOTION, THE CONTACT'S DAUGHTER JUMPED OUT OF THE VEHICLE AND SUFFERED A CONCUSSION, BRUISES, HEADACHES, BACK ACHES, AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE OPENED DOOR ALSO CAUSED DAMAGE TO THE NEIGHBOR'S VEHICLE. THE …

Look up ODI 11021830 at NHTSA ↗

212.5%
ODI 11246076 · 13,000 mi

BRAKES ARE TOO SENSITIVE (GRABBING) AT LOW SPEED, ESPECIALLY AFTER SITTING OVERNIGHT. A VERY SLIGHT TOUCH OF THE BRAKE PEDAL WILL CAUSE THE CAR TO IMMEDIATELY STOP AND ANYONE IN THE CAR WILL SLIDE FORWARD IN THEIR SEAT IF NOT OUT OF THE SEAT. THIS IS A PROBLEM WITH BOTH MYSELF AND MY WIFE DRIVING THE CAR. IF I DRIVE THE CAR AND STOMP ON THE BRAKES A FEW TIMES IT SEEMS TO GET A LITTLE BETTER. BUT IT IS A SAFETY ISSUE FOR PEOPLE INSIDE THE CAR AND IF A CAR IS FOLLOWING CLOSELY DUE TO THE ABRUPT UNCONTROLLABLE STOP.

Look up ODI 11246076 at NHTSA ↗

131.7%
ODI 11364484 · 2,500 mi

ON THREE SEPARATE OCCASIONS AT LESS THAN 10 MPH, THE VEHICLE RANDOMLY APPLIED THE BRAKES BRINGING THE SUV TO AN IMMEDIATE HARD STOP. THERE WAS NO APPARENT REASON FOR THE BRAKING AS THE ROAD AHEAD WAS COMPLETELY CLEAR.

Look up ODI 11364484 at NHTSA ↗

72.2%
ODI 11440692

Waiting in line at drive through and had my foot on the brake and my car surged forward hitting the car in front of me and they hit the car in front of them. I found no recall on my 2020 Edge titanium but this surge has happened before.

Look up ODI 11440692 at NHTSA ↗

54.5%
ODI 11476580

Vehicle was traveling on a rural road when driver attempted to brake. Driver witnessed flames from under their vehicle when applying brakes. Driver had to stop the vehicle by laying it in a ditch and escaping the engulfed car. Post accident it was noted and shown a significant amount of brake fluid on the ground from the incident. Bystanders say that the vehicle was blowing flames out from under neath while attempting to stop.

Look up ODI 11476580 at NHTSA ↗

21.5%
ODI 11492949

I'm getting warning lights on the dash that indicated that ABS, traction control, cruise control and collision mitigation are inoperable. The dealership service dept. had the vehicle for over 2 weeks trying to diagnose the problem in conjunction with Ford engineers. they finally determined the the issue was a bad ABS module. They then informed me that the needed parts were not available and it might take 2weeks, 2months or longer to get. This condition has existed since the day the car was delivered. As of now, the car has about 600 miles on…

Look up ODI 11492949 at NHTSA ↗

313.6%
ODI 11530427

The contact rented a 2023 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake warning light illuminated, and the vehicle stalled. Additionally, the contact stated that the steering wheel became firm. The vehicle was able to restart after several attempts after each failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Look up ODI 11530427 at NHTSA ↗

12.3%
ODI 11711860

tRACTION AND STABILITY CONTRAL LIGHTS (YELLOW) AND BRAKE FAILURE LIGHT (RED) CAME ON AND APP ON PHONE ALARMED TO INDICATE A FAILURE DEALER SAID THIS IS NORMAL IN SNOW. THIS ALSO OCCURED IN 2024 AND WAS NOT FIXED THEN

Look up ODI 11711860 at NHTSA ↗

Unknown Or Other
213.1%
ODI 10544093

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE C…

Look up ODI 10544093 at NHTSA ↗

25414.1%
ODI 10364410 · 299 mi

BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY FEATURES FAILED TO WORK WHATSOEVER. I IMMEDIATELY DROVE TO THE DEALER WHO INFORMED ME THAT THERE WOULD NOT BE A FOX FOR THIS FOR AT LEAST TWO WEEKS AND THAT ALL OF HIS OTHER 2011 EDGE CUSTOMERS WERE SUFFERING THE SAME PROBLEM. CALLING FORD CORPORATE…

Look up ODI 10364410 at NHTSA ↗

17715.6%
ODI 10660570 · 35,000 mi

2012 FORD EDGE DOOR LATCH, FORD EDGE DOOR AJAR ALERT/NOTIFICATION - FOR THE PAST SEVERAL MONTHS THE NOTIFICATION SYSTEM THINKS A DOOR IS AJAR WHEN IN FACT IT IS NOT. THERE ARE DOZENS OF FORUMS REGARDING THIS VERY SAME ISSUE AND THAT DIRECT PEOPLE FILE A COMPLAINT WITH THIS WEBSITE; AS MOST BELIEVE FORD SHOULD RECALL SAID VEHICLES TO CORRECT THE MANUFACTURING ERROR THAT IS SO BLATANTLY APPARENT. *TR

Look up ODI 10660570 at NHTSA ↗

42717.5%
ODI 10537828 · 1,500 mi

WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRIP. I HAVE HAD IT INTO DEALER FOUR TIMES. THEY HAVE REPLACED THE CABIN AIR EXTRACTORS TWICE, REPLACED THE EXHAUST SYSTEM, APPLIED SEALANT TO BODY SEAMS, NO LUCK. THIS MAKES FOR A UNPLEASANT VEHICLE TO DRIVE AND CONCERNS OF BREATHING FUMES. I'M STIL…

Look up ODI 10537828 at NHTSA ↗

8121.2%
ODI 10735283 · 5,600 mi

I WAS DRIVING DOWN I-25 WITH MY SPOUSE DOING APPRX. 75MPH WHEN MY SUNROOF EXPLODED. WE ARE FORTUNATE NO ONE WAS INJURED. GLASS DID FALL ON MY HEAD AS I WAS TAKING IT TO THE DEALERSHIP. FORD REFUSES TO COVER IT UNDER WARRANTY EVEN THOUGH THE DEALERSHIP STATES IT EXPLODED FROM THE INSIDE. FORD DOES NOT KNOW WHAT CAUSED THE PROBLEM BUT JUST STATES IT IS NOT COVERED UNDER WARRANTY. IF THE COVERING WAS OPENED SOMEONE WOULD HAVE BEEN SERIOUSLY INJURED. THIS IS A HUGE SAFETY CONCERN AND HAS HAPPENED TO SEVERAL VEHICLES BUT FORD REFUSES TO DO A R…

Look up ODI 10735283 at NHTSA ↗

11115.3%
ODI 10715821 · 1,009 mi

RIGHT REAR CHILD LOCK FAILED. MY 3 YEAR OLD WAS ABLE TO OPEN THE DOOR AND ONCE HE OPENED IT THE DOOR BECAME JAMMED AND WOULD NO LONGER CLOSE. ROADSIDE ASSISTANCE WAS CALLED. VERY UPSET ABOUT INCIDENT BECAUSE IF MY SPEED WOULD HAVE BEEN FASTER AND AN OLDER CHILD WOULD HAVE OPENED IT THERE COULD HAVE BEEN INJURIES.

Look up ODI 10715821 at NHTSA ↗

717.8%
ODI 10877001 · 9,200 mi

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

Look up ODI 10877001 at NHTSA ↗

826.0%
ODI 11003293

THE REAR HATCH CLOSED ON ME WITHOUT ANY KIND OF WARNING AS I HAD MY HAND'S FULL WITH GROCERIES AN COULD NOT STOP THE DOOR . THE CAR WAS IN PARK THE IGNITION WAS OFF

Look up ODI 11003293 at NHTSA ↗

404.8%
ODI 11073213

RADIO WAS NOT PICKING UP LOCAL STATIONS. NEW ANTENNA ASSEMBLY WAS INSTALLED. STILL HAVE WEAK RADIO RECEPTION ON A FEW LOCAL STATIONS.

Look up ODI 11073213 at NHTSA ↗

759.8%
ODI 11219263 · 10,426 mi

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…

Look up ODI 11219263 at NHTSA ↗

4915.4%
ODI 11331879 · 2,300 mi

THERE IS AN EXHAUST ODOR IN THE VEHICLE ESPECIALLY AFTER A HARD ACCELERATION AS IN PASSING ANOTHER VEHICLE. I TOOK VEHICLE TO MY FORD DEALER WHO SAID THERE WERE KNOWN PROBLEMS REPORTED ON MY MODEL VEHICLE. I SINCE FOUND A FORD TSB 18-2057 THAT COVERS THE ISSUE, BUT FOR YEARS 2015-2018. IT APPEARS THE PROBLEM EXISTS ON THE 2020 MODEL YEAR VEHICLES, TOO. *TR

Look up ODI 11331879 at NHTSA ↗

1816.2%
ODI 11441031 · 400 mi

The contact owns a 2021 Ford Edge. The contact stated while his wife was driving the vehicle at 35 MPH, a vehicle abruptly stopped in front of her which caused her to rear-end the vehicle. The air bags did not deploy upon impact. The contact nor the other driver were injured in the accident. A police report was filed. The contact arrived at the scene, tied a strap to the hood of the vehicle, and drove the vehicle home. The contact stated that the forward collision avoidance feature failed to operate as needed on the vehicle. The contact was abl…

Look up ODI 11441031 at NHTSA ↗

2418.3%
ODI 11463501

The hands-free power lift gate was inadvertently activated while I was placing items into the back of the vehicle, and hit me in the back, and the back of my head. This happened three times. The dealer told me that Ford relocated the foot sensor farther towards the back of the vehicle following consumer complaints that it was too hard to active with your foot, as you had to extend your foot too far under the vehicle. This has now caused the lift gate to descend while you are loading/unloading cargo, without you intentionally activating it. …

Look up ODI 11463501 at NHTSA ↗

313.6%
ODI 11588241

The "hands-free" liftgate on numerous occasions comes down on a person when that person is in the cargo area. the "hands-free" feature seems to have a mind of it own and besides being very irritating, seems dangerous. There is no way to turn off this feature.

Look up ODI 11588241 at NHTSA ↗

920.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

Look up ODI 11546059 at NHTSA ↗

Air Bags
28442.2%
ODI 10472333 · 15,000 mi

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

Look up ODI 10472333 at NHTSA ↗

120.7%
ODI 10447472 · 3,000 mi

MY SON WAS DRIVING HIS 2011 FORD EDGE DOWN A BUSY ROAD AT NIGHT WHEN ANOTHER DRIVER CUT RIGHT IN FRONT OF HIM. HE HIT THE BRAKES BUT THE ROAD WAS WET AND THE CAR WOULD NOT STOP. TO AVOID A FRONT COLLISION WITH THE OTHER DRIVER HE TURNED THE STEERING WHEEL TO THE RIGHT AND THAT MADE HIM LOSE CONTROL OF THE CAR. HE HIT A TREE, HIS CAR SPUN ALL THE WAY ACROSS THE ROAD HITTING THE SIDEWALK AND CRASHING THE SIDE PASSENGER DOOR AGAINST A STREET SIGN. THE CAR IS TOTALED (WE BELIEVE). THE FRONT WAS DESTROYED, AND THE TWO FRONT WHEELS SMASHED. THE IMP…

Look up ODI 10447472 at NHTSA ↗

80.7%
ODI 10653096 · 29,195 mi

PASSENGER AIR BAG TURNS OFF AND THEN BACK ON AFTER FROM ONE TO 30 MINUTES OR MORE WHILE DRIVING DEALER-NO TROUBLE FOUND. REPORTED MULTIPLE TIMES. DEALER FINALLY REPLACED SENSOR MODULE 2/17/14. WAS BETTER, BUT STILL FAILED WHEN MY FRIEND WHO WEIGHS 110 POUNDS WAS IN THE SEAT. DEALER REPLACED PASSENGER SEAT TRACKS ON 5/19/15. BETTER, BUT STILL FAILED. BACK TO DEALER ON 6/17/14 AND AGAIN ON 9/18/14. FINALLY SAID THE SYSTEM WAS WORKING AS DESIGNED EVEN THOUGH MY FRIEND WEIGHS 110 POUNDS. THE OWNER'S MANUAL SAYS THAT THE AIR BAG SHOULD BE O…

Look up ODI 10653096 at NHTSA ↗

200.8%
ODI 10567703 · 14,200 mi

FOR ABOUT 3 DAYS THE MESSAGE KEPT COMING ON THAT THE FRONT PASSENGER AIRBAG WAS NOT WORKING. THE ON/OFF LIGHT SAID OFF ABOUT 98% OF THE TIME. AND A ICON LIGHT IN THE DASHBOARD WOULD OCCASIONALLY COME ON. THE MESSAGE SAID THE SENSOR WAS BLOCKED, BUT THERE WASN'T ANY CHANGE IN THE AREA AROUND THE SEAT. WENT TO SERVICE THE 2/19 AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG. IT ACTUALLY TURNED BACK ON WHEN I DROVE IN TO DROP IT AT SERVICE, OF COURSE. BUT WE DID GO ABOUT 3 DAYS WITH NO AIRBAG FOR SOME REASON. JUST FELT I SHOULD REPORT TH…

Look up ODI 10567703 at NHTSA ↗

112.9%
ODI 10775473 · 9,000 mi

THIS PROBLEM HAS BEEN CONFIRMED TO EXIST IN BOTH A 2011 AND A 2014 FORD EDGE. WITH A PASSENGER WEIGHTING 72-75 LBS IN THE FRONT PASSENGER SEAT, THE AIR BAG TURNS ON AND OFF DEPENDING ON HOW THE PASSENGER IS SITTING ON THE SEAT. THIS SAME PASSENGER HAS TRAVELED ALMOST 50,000 MILES IN A 2011 MUSTANG WHICH HAS A SIMILAR SENSOR SYSTEM AND HAS NEVER HAD THE AIR BAG TURN ON. WE ARE ABLE TO REPRODUCE THIS PROBLEM AT WILL. THIS INFORMATION SUGGESTS A PROBLEM IN THE FORD EDGE WITH THE SOFTWARE THAT MONITORS THE FRONT PASSENGER SEAT SENSORS AND D…

Look up ODI 10775473 at NHTSA ↗

101.4%
ODI 11062207 · 15,616 mi

TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE …

Look up ODI 11062207 at NHTSA ↗

151.6%
ODI 10969435 · 4,700 mi

PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE …

Look up ODI 10969435 at NHTSA ↗

110.8%
ODI 11019421 · 3,000 mi

TL* THE CONTACT OWNS A 2017 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE SUDDENLY TURNED IN FRONT OF THE CONTACT AND CRASHED INTO THE FRONT OF THE VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND A FEW TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS NO LONGER OPERABLE. THE CONTACT'S WIFE HAD THE VEHICLE TOWED TO THE RODIO FORD DEALER (LOCATED AT 13680 W TEST DR, GOODYEAR, AZ 85338; [phone removed]) WHO THEN HAD THE VEHICLE TOWED TO THE UNL…

Look up ODI 11019421 at NHTSA ↗

121.4%
ODI 11133068 · 10,000 mi

TAMARA RECALL: I REAR ENDED ANOTHER VEHICLE. STEERING WHEEL AIRBAG DID NOT DEPLOY. CAUSING MY FACE TO HIT STEERING WHEEL. STITCHES INSIDE OF MY MOUTH

Look up ODI 11133068 at NHTSA ↗

20.3%
ODI 11532360 · 63,000 mi

The contact owns a 2019 Ford Edge. The contact stated that on numerous occasions at start up and while driving or with the vehicle idling, the air bag warning light intermittently illuminated. The vehicle was taken to Auto Zone to be diagnosed. The contact was informed that the air bag was faulty. The contact stated that the air bag warning light was reset; however, the failure recurred. The contact stated that the service warning light illuminated, and a message displayed on the instrument panel “See Owner's Manual”. The dealer and the manufac…

Look up ODI 11532360 at NHTSA ↗

51.6%
ODI 11448750

We were driving my 2020 Ford Edge when my vehicle and another vehicle collided. The entire front end of my Ford was smashed in due to the force of the impact. We had to be extracted by the fire department, because we could not open the doors. My pre collusion alert system did not sound off; nor did the airbags deploy despite the rate of speed from the other car as we both entered the intersection. As a result of the airbags failing to deploy, my wife suffered injuries resulting in a trip to the ER. She is still treating with medical provider…

Look up ODI 11448750 at NHTSA ↗

10.9%
ODI 11419644

I started my Edge and the airbag light was on,a/c did not work and the seat moved back by itself.Windows would not roll down

Look up ODI 11419644 at NHTSA ↗

64.6%
ODI 11468925 · 2,000 mi

The contact owns a 2022 Ford Edge. The contact stated while her son was driving approximately 40 mph, another vehicle turned into his lane and he attempted to apply the brake pedal but still crashed into the vehicle. The air bags did not deploy. The contact also stated the SOS system did not function either. The driver sustained injuries on his head, back, right wrist, left elbow, and left knee. The driver sought medical attention at the emergency room. A police report was filed. The vehicle was not drivable. The vehicle was towed first to a t…

Look up ODI 11468925 at NHTSA ↗

00.0%

No examples available for this selection.

36.8%
ODI 11583284 · 3,000 mi

The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle causing the rental vehicle to be pushed into a guard rail and roll down a hill. During the crash, the front driver's side air bag did not deploy. The contact sustained left leg, lumbar, neck, and abdomen injuries that later required…

Look up ODI 11583284 at NHTSA ↗

Structure:Body
71.0%
ODI 10579168 · 19,385 mi

RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS

Look up ODI 10579168 at NHTSA ↗

18310.2%
ODI 10397034 · 3,980 mi

1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR

Look up ODI 10397034 at NHTSA ↗

1069.3%
ODI 10554184 · 16,700 mi

DRIVING HOME ON 78 FROM JULIAN AND HEARD A LOUD POP PULLED OVER TO THE SIDE OF THE ROAD AND SAW THAT THE SUNROOF OVER THE BACK SEAT HAD EXPLODED. LUCKILY THE GRAND KIDS WEREN'T THE BACK SEAT THE GLASS STAY INTACT. TOOK THE CAR TO HELLER FORD WHERE WE BOTH IT AND EXPLAINED WHAT HAPPENED. THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, SOMETHING MUST HIT IT AND IT IS OUR RESPONSIBILITY TO PAY FOR IT. WE ARE WAITING FOR THE GLASS TO COME SO POWAY GLASS CAN RE PLACE IT. THEN WE WILL SEE IF FORD IS GOING TO PAY FOR IT. *TR

Look up ODI 10554184 at NHTSA ↗

2148.8%
ODI 10522744

1.DRIVER'S DOOR ARM REST AND CENTER ARM REST DO NOT ALIGN UP, WHEN BOTH ARMS ARE ON THE ARM RESTS. 2.DRIVE CONTROL KNOW IS IN THE WAY AND MAKES IT HARD TO USE CENTER LOWER ELECTRIC CONSOLE. 3.TURN SIGNAL STAYS ON WHEN YOU USE IT TO CHANGE LANES, HAVE TO RESET IT. 4.BOTH FRONT DOORS ,LOWER STORAGE AREA, IS TOO LONG, AS THINGS TEND TO GET STUCK IN THE BACK OF THE STORAGE AREA. 5.CENTER STORAGE AREA IS HARD TO GET TO, AND ALSO THINGS GET BEHIND THE CONSOLE AND YOU CANNOT GET TO THEM. 6.NO TRUNK COVER, HOOK UPS. 7.BACK SEAT DID NOT GO ALL THE…

Look up ODI 10522744 at NHTSA ↗

112.9%
ODI 10958554 · 40,000 mi

THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.

Look up ODI 10958554 at NHTSA ↗

466.3%
ODI 10820884 · 400 mi

THE DRIVER SIDE CARPETING HAS NOTHING TO HOLD UP THE EDGE/TOP OF THE CARPET ABOVE THE DEAD-PEDAL AND OBDII PORT. THE CARPET HAS BEEN SLOWLY FALLING DOWN AND REPLACED ONCE UNDER WARRANTY BY FORD. THIS HAS NOT FIXED THE ISSUE WITH THE TOP FALLING DOWN. THIS CAN CAUSE SERIOUS INTERFERENCE WITH THE DRIVER'S FEET WHILE OPERATING THE PEDALS. ALREADY THERE IS BARELY ENOUGH ROOM FOR MY FOOT TO REST ON THE DEAD PEDAL ALREADY (SIZE 9) WITHOUT HITTING ITEMS ABOVE THE DEAD-PEDAL NOT TO MENTION ADDING THE WORRY AND DANGEROUS FALLING CARPET ON THE THE DRIVER…

Look up ODI 10820884 at NHTSA ↗

262.8%
ODI 10910648 · 35,000 mi

DRIVERS SIDE DOOR LATCH DEFECTIVE INDICATING "DOOR AJAR' AND WARNING CHIME SOUNDING. BUT DOOR NOT OPEN. DEALER REPLACED DOOR LATCH AT COST OF $403.00 BUT FORD NOT ACCEPTING RESPONSIBILITY. REQUEST REIMBURSEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10910648 at NHTSA ↗

181.3%
ODI 11021852 · 4,000 mi

I OPENED THE ELECTRIC LIFTGATE AND WAS IN THE PROCESS OF PLACING A WHEELCHAIR INTO THE BACK COMPARTMENT WHEN THE HATCH DECIDED TO CLOSE AUTOMATICALLY. THE LIFTGATE STRUCK ME ON THE HEAD AND CONTINUED TO PUSH ME DOWN. I HAD TO PUSH ON THE LIFTGATE AS HARD AS I COULD TO GET IT TO REVERSE. IF A YOUNG CHILD HAD BEEN HIT IT WOULD HAVE CAUSED SERIOUS INJURIES. WE CALLED 2 FORD DEALERS WHO OFFERED TO GIVE US AN APPOINTMENT FOR SERVICE WITH A 2 WEEK WAIT. (BOY, DO THEY CARE). I ENDED UP WITH A MILD CONCUSSION......NAUSEA AND MILD LIGHTHEADEDNESS.…

Look up ODI 11021852 at NHTSA ↗

131.6%
ODI 11139693 · 3,951 mi

MY VEHICLES SHARK FIN ANTENNA CAME OFF THE CAR DURING A CAR WASH. THIS ANTENNA IS NOT REMOVABLE. AFTER THE CAR WASH WAS COMPLETE, THE BLOWERS TURN ON TO DRY THE CAR. I WAS LOOKING THE REARVIEW MIRROR AND HAPPENED TO SEE SOMETHING FLY OFF MY CAR. I PULL OUT CAR WASH AND LOOK AT THE TOP OF MY CAR AND SEE THAT THE SHARK FIN IS MISSING FROM THE ANTENNA. I RETRACED MY PATH THROUGH THE CAR WASH AND FOUND IT ON THE GROUND. I HAD TO DRIVE HOME SLOWLY NOT TO LOSE THE CIRCUIT CARD THAT WAS EXPOSED. I AM GLAD IT WAS NOT RAINING THAT DAY OR THIS WOULD H…

Look up ODI 11139693 at NHTSA ↗

60.8%
ODI 11269194 · 50 mi

CRIME PROTECTION VS. OCCUPANT SAFETY FOR FORD DOOR LOCKING SYSTEM. FOR CRIME PROTECTION FORD HAS SET, STARING WITH THE 2019 MODEL, THAT THE DOORS CANNOT BE OPENED FROM THE OUTSIDE WHEN THE MOTOR IS RUNNING IN PARKING POSITION. PREVIOUS MODELS DID NOT HAVE THE FEATURE OR THE SYSTEM COULD BE PROGRAMMED SO THAT THE DOORS WERE OPEN AS AN OCCUPANT SAFETY FEATURE. I MAKE THIS STATEMENT AS A LIFELONG SAFETY ENGINEER FIRST AT MERCEDES BENZ AND LATER AT BENDIX IN BREAKS, FOLLOWED BY 25 YEARS AT TRW IN SEAT BELTS, FIRST IN GERMANY AND LATER IN USA. I.E. …

Look up ODI 11269194 at NHTSA ↗

51.6%
ODI 11391110 · 3,000 mi

THE BACK HATCH DOOR WAS OPEN TO PUT SHOPPING ITEMS AWAY, AND MY DAUGHTER TURNED AROUND TO PUT A CART AWAY IN A PARKING LOT. ALL OF A SUDDEN ANOTHER VEHICLE WAS COMING AND SHE BACKED UP WITH A CART IN FRONT OF HER, AND THE HATCH DOOR HIT HER BETWEEN THE SHOULDERS. IT HIT HER, IT STOPPED AND THEN MOVED UPWARDS. SOMETHING LIKE THIS ALSO HAPPENED TO ME WITH ANOTHER FORD THAT I TRADED IN LAST YEAR FOR THIS 2020 FORD. THE VEHICLE WAS IN FOR A CAMERA REPAIR PRIOR TO THIS, SO DO NOT KNOW IF A SENSOR IS OUT OR NOT FUNCTIONING CORRECTLY; AND THE REAR E…

Look up ODI 11391110 at NHTSA ↗

00.0%

No examples available for this selection.

21.5%
ODI 11512572

I have had the liftgate lower unexpectedly in two separate incidents causing injury. The first happed two weeks ago at a filling station. I was exited the passenger side and walked behind the car to reach the pump. When I got to the pump I turned around to go back to get my wallet. At that moment I struck the liftgate and it cut my head because it had opened without warning and I turned directly into it. (I am 6'2" tall). The second time was today. I was putting groceries into the car and I turned to get more groceries from the cart. As …

Look up ODI 11512572 at NHTSA ↗

14.5%
ODI 11695963

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling…

Look up ODI 11695963 at NHTSA ↗

24.5%
ODI 11591160

Vehicle has hands free liftgate operation by waving feet under bumper. The liftgate will also close if you are loading cargo toward front of compartment and your feet inadvertently trigger sensor. The closing tone is weak and cannot be heard if there is any outside noise. Liftgate has closed on my back at least 4 times and my wife at least 3 times in the 4 weeks we have had the vehicle. If a small child were to be climbing in the back with the hatch open they could be seriously injured or even killed by the closing hatch. Even if an adult …

Look up ODI 11591160 at NHTSA ↗

Exterior Lighting
192.8%
ODI 10430159 · 52,170 mi

RT HEADLIGHT LAMP DISCONNECTED FROM ASSEMBLY CREATING SMOKE AND FLAMES IN COCKPIT OF VEHICLE AND DAMAGE TO ASSEMBLY. *TR

Look up ODI 10430159 at NHTSA ↗

18710.4%
ODI 10499212 · 15,000 mi

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER W…

Look up ODI 10499212 at NHTSA ↗

847.4%
ODI 10584595 · 40,000 mi

WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WH…

Look up ODI 10584595 at NHTSA ↗

1917.8%
ODI 10489130 · 185 mi

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY BRIGHT, CAUSING OTHER DRIVERS TO BECOME SLIGHTLY BLIND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT MAY HAVE NEEDED AN ADJUSTMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 185.

Look up ODI 10489130 at NHTSA ↗

123.1%
ODI 10614669 · 800 mi

WHOEVER THOUGHT THESE ECE HEADLIGHTS ARE GREAT NEEDS TO GET OFF THE DRUGS. JUST BOUGHT A NEW 2014 FORD EDGE. 2 NIGHTS AGO WAS DRIVING ON A VERY HILLY ROAD. AS I WAS COMING UP FROM THE BOTTOM, THE CUTOFF LINE OF THESE THINGS KEPT ME FROM SEEING TWO PEOPLE WALKING IN MY LANE. WHEN THEY CAME INTO THE BEAM, I SLAMMED ON THE BRAKES AND SCARED THE CRAP OUT OF THEM AND ME. IF I END UP KILLING ANYONE BECAUSE I COULDN'T SEE THEM BECAUSE OF THESE CUTOFF POS'S, I'LL BE SEEING YOU GUYS IN COURT. I HIGHLY SUGGEST YOU "BUILD AMERICAN" AND GET THESE CUTOFF TH…

Look up ODI 10614669 at NHTSA ↗

81.1%
ODI 10872234

THE REAR TAIL LIGHT ON THE 2015 FORD EDGE SEL HAS DEVELOPED CRACKS WHICH LEAK AND CAUSE CONDENSATION AND WATER TO BUILD UP INSIDE THE TAIL LIGHT. THIS CREATES THE POTENTIAL FOR A ELECTRICAL SHORT OR FIRE.

Look up ODI 10872234 at NHTSA ↗

91.0%
ODI 10938021 · 6,300 mi

I WAS DRIVING HOME CHRISTMAS NIGHT AFTER SPENDING THE WEEKEND WITH FAMILY, IT WAS RAINING HARD AND WINDY (20-30MPH GUSTS). WHILE DRIVING WITH MY WIPERS ON AT 70MPH ON INTERSTATE 35 SOUTH JUST NORTH OF ALBERT LEA MINNESOTA MY WIPER BLADES STARTED TO GET CAUGHT IN THE WIND, I HEARD A SLAPPING NOISE A FEW TIMES AND THEN ALL THE SUDDEN AS THE WIPERS WENT TO WIPE THE PASSENGER SIDE BLADE WAS LIFTED BY THE WIND AND WAS DROPPED ON TOP OF THE OTHER BLADE. THE LATCH THAT HOLDS THE BLADE ON TO THE DRIVER SIDE WIPER WAS BLOCKING THE PASSENGER SIDE BLADE A…

Look up ODI 10938021 at NHTSA ↗

100.7%
ODI 11083400

I LEASED THIS 2017 FORD EDGE IN DECEMBER OF 2017. UPON DRIVING IT AT NIGHT I NOTICED A VERY DIM LIGHT ON LOW BEAM SHOWING THE ROAD. I THOUGHT IT WAS JUST ME BUT THEN I HAD MY HUSBAND DRIVE HE ALSO EXPERIENCED DIFFICULTY IN SEEING THE ROAD WHEN THE HEADLIGHTS WERE ON LOW BEAM. I TOOK IT TO MY DEALER AND THEY VERIFIED THAT THE CAR HAS VERY LOW VISIBILITY ON THE LOW BEAMS. THEREFORE THERE WAS NOTHING THEY COULD DO. I CONTACTED THE FORD MOTOR CO AND THEY TOLD ME THAT CAR WAS PERFORMING AS DESIGNED. THAT IS MY ISSUE. I DRIVE A LOT AT NIGHT AN…

Look up ODI 11083400 at NHTSA ↗

131.6%
ODI 11100043 · 500 mi

THE LOW BEAM HEADLIGHTS ARE SO WEAK THAT WHEN THE ROAD IS WET AT NIGHT OR WHEN DRIVING NEAR AMBIENT LIGHTING SUCH AS STREET LIGHTS YOU CAN'T SEE ANY MARKINGS ON THE ROAD SUCH AS THE CENTERLINE OF THE ROAD. THERE IS ALSO EXHAUST FUMES COMING INTO THE CAR WHEN DRIVING WITH THE WINDOWS UP OR SLIGHTLY ROLLED DOWN AND WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATING MODE. THESE FUMES MAKE ME DIZZY AND CAUSE ME TO HAVE BLURRY VISION. I ALMOST COMPLETELY BLACKED OUT TWICE ALREADY AND I OWNED THIS CAR FOR THREE WEEKS. I DIDN'T KNOW THAT FORD E…

Look up ODI 11100043 at NHTSA ↗

20.3%
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

00.0%

No examples available for this selection.

10.9%
ODI 11572167

The lighting in my dashboard, screen (to include backup camera) aill go blank and turn blank periodically. When this happens -I cant access heating/cooling settings, rearview camera or other settings.

Look up ODI 11572167 at NHTSA ↗

10.8%
ODI 11734390

Headlights don’t always align properly,

Look up ODI 11734390 at NHTSA ↗

14.5%
ODI 11737461

The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.

Look up ODI 11737461 at NHTSA ↗

24.5%
ODI 11546059

1. This issue is with the image produced by the backup camera as its image is dim and not very clear, especially at night. At daytime the image is also dim. I had 3 previous models of the same Ford Edge Titanium 2013, 2016 & 2019 all had a similar backup camera albeit with the image on a smaller screen and never had an issue with the brightness/ clarity of the image. The issue I'm reporting is on a brand new 2024 Ford Edge Titanium with a much larger and screen, the car has 850 miles on it as of today, the issue was apparent from day one after …

Look up ODI 11546059 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train54,000–89,250 mi70,456 mi86
ODI 11243487 · 6,000 mi

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY SHIFT INTO GEAR AND WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO TENVOORDE FORD (185 ROOSEVELT RD, ST CLOUD, MN), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 22346131L6R802. THE FAILURE MILEAGE WAS 6,000. *BF *JB

Look up ODI 11243487 at NHTSA ↗

ODI 11308155 · 1,132 mi

TL* THE CONTACT OWNS A 2019 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING TOWED, WITH THE TRANSMISSION SHIFTED INTO NEUTRAL, AN ABNORMAL SQUEALING SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT 25 MILES INTO THE TOW, THE TRANSMISSION HAD INDEPENDENTLY SHIFTED INTO PARK. THE CONTACT STATED THAT THERE WAS NO ONE INSIDE OF THE VEHICLE WHILE THE VEHICLE WAS BEING TOWED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER OC WELSH FORD (4920 INDEPENDENCE BLVD HWY 278 HARDEEVILLE SC) HOWEVER, THE CAUSE OF THE FAILURE WAS …

Look up ODI 11308155 at NHTSA ↗

ODI 11309016 · 6,500 mi

LOST ALL POWER WHILE DRIVING ON HIGHWAY. I WAS ABLE TO COAST VEHICLE TO SHOULDER OF HIGHWAY AND THEN RESTART VEHICLE

Look up ODI 11309016 at NHTSA ↗

Engine39,950–85,850 mi61,110 mi28
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

ODI 11317931 · 16,300 mi

FROM STOP, BEGAN RIGHT TURN INTO CITY TRAFFIC. HEARD LOUD CLICKING NOISE IN DASHBOARD. ENGINE CUT OFF. LOST POWER STEERING. COASTED TO STOP ON SIDE OF THE CITY STREET. RESTARTED ENGINE SUCCESSFULLY AND DROVE AWAY.

Look up ODI 11317931 at NHTSA ↗

ODI 11354747 · 36,000 mi

CAR SHUTS OFF WHILE DRIVING. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED ON THE HIGHWAY.

Look up ODI 11354747 at NHTSA ↗

Unknown Or Other301–14,607 mi3,742 mi14
ODI 11219263 · 10,426 mi

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…

Look up ODI 11219263 at NHTSA ↗

ODI 11222946 · 6,000 mi

WHEN TRAVELING ON FREEWAY, LANE CENTERING SHOULD STEER AWAY FRO LEFT LANE. IT DOESN'T CORRECT UNTIL YOU GET ONTO RUMBLE STRIP ON FREEWAY

Look up ODI 11222946 at NHTSA ↗

ODI 11241958 · 100 mi

VEHICLE HORN IS BARELY AUDIBLE. IF ON ROADWAY OR HIGHWAY VEHICLES NEXT TO YOU CANNOT HEAR THE HORN. VEHICLE HAD BRACKET FOR TWO HORNS BUT ONLY ONE IS PRESENT. PREVIOUS 2016 FORD EDGE HAD TWO HORNS. SAFETY ISUE NOT HAVING A CLEARLY AUDIBLE HORN. SEEMS TO BE A PROBLEM WITH ALL 2019 / 2019 EDGE AND EXPLORER MODELS.

Look up ODI 11241958 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range54,714 mi4 (sparse)
ODI 11296726 · 7,000 mi

2019 FORD EDGE ST - USING PARALLEL PARK ASSIST FEATURE, I FOLLOWED PROMPTS ON SCREEN, THE CAR BACKED INTO ANOTHER VEHICLE, DAMAGING THE RIGHT REAR QUARTER-PANEL OF THE EDGE. I HAD TO TAKE OVER AND BRAKE ONCE I REALIZED IT WAS ABOUT TO HIT THE OTHER VEHICLE. NO ALERTS OR WARNINGS APPEARED ON THE SCREEN. THE SYSTEM SHOULDN'T HAVE CONTINUED WITH THE PARKING STEPS IF IT "LOST" ITS SENSORS ON THE SPACE AND SHOULD HAVE SENSED AN OBJECT IN THE PATH. THE VEHICLE ALSO HAS TRANSMISSION SHIFTING ISSUES AROUND 25-30 MPH. NEARLY STALLS BEFORE SHIFTING IN…

Look up ODI 11296726 at NHTSA ↗

ODI 11399226 · 2,500 mi

EVERY TIME AFTER FILLING UP GAS TANK, THERE IS ALWAYS SOME SORT OF SPILLAGE FROM THE GAS FILLING GUN WHEN PULLING OUT THE GAS FILLING GUN.

Look up ODI 11399226 at NHTSA ↗

ODI 11593270 · 102,428 mi

I am having trouble with my car jerking when accelerating between 30 and 50 mph. I originally began to have trouble with my 2019 Ford Edge on 5/13/22. On this date, the car began to overheat and I ended up having to incur the expense of not only having the car towed; but also of retrieving the car as the closest Ford dealership at the time was 5 hours away from my home. In this instance, the car was repaired under warranty and a code of TSB 20-2234. Shortly after the repair, I noticed that my car's wifi was no longer working; and, when I inq…

Look up ODI 11593270 at NHTSA ↗

Electrical System2,942–43,500 mi7,000 mi15
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

ODI 11269194 · 50 mi

CRIME PROTECTION VS. OCCUPANT SAFETY FOR FORD DOOR LOCKING SYSTEM. FOR CRIME PROTECTION FORD HAS SET, STARING WITH THE 2019 MODEL, THAT THE DOORS CANNOT BE OPENED FROM THE OUTSIDE WHEN THE MOTOR IS RUNNING IN PARKING POSITION. PREVIOUS MODELS DID NOT HAVE THE FEATURE OR THE SYSTEM COULD BE PROGRAMMED SO THAT THE DOORS WERE OPEN AS AN OCCUPANT SAFETY FEATURE. I MAKE THIS STATEMENT AS A LIFELONG SAFETY ENGINEER FIRST AT MERCEDES BENZ AND LATER AT BENDIX IN BREAKS, FOLLOWED BY 25 YEARS AT TRW IN SEAT BELTS, FIRST IN GERMANY AND LATER IN USA. I.E. …

Look up ODI 11269194 at NHTSA ↗

ODI 11296726 · 7,000 mi

2019 FORD EDGE ST - USING PARALLEL PARK ASSIST FEATURE, I FOLLOWED PROMPTS ON SCREEN, THE CAR BACKED INTO ANOTHER VEHICLE, DAMAGING THE RIGHT REAR QUARTER-PANEL OF THE EDGE. I HAD TO TAKE OVER AND BRAKE ONCE I REALIZED IT WAS ABOUT TO HIT THE OTHER VEHICLE. NO ALERTS OR WARNINGS APPEARED ON THE SCREEN. THE SYSTEM SHOULDN'T HAVE CONTINUED WITH THE PARKING STEPS IF IT "LOST" ITS SENSORS ON THE SPACE AND SHOULD HAVE SENSED AN OBJECT IN THE PATH. THE VEHICLE ALSO HAS TRANSMISSION SHIFTING ISSUES AROUND 25-30 MPH. NEARLY STALLS BEFORE SHIFTING IN…

Look up ODI 11296726 at NHTSA ↗

Engine And Engine Cooling50,750–71,750 mi61,750 mi28
ODI 11532734 · 93,500 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds, his wife noticed white smoke coming from the exhaust pipe. The contact then stated that he noticed an abnormal odor. The vehicle was taken to an independent mechanic where the contact was informed that anti-freeze had leaked into the exhaust and diagnosed that both head gasket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to file a com…

Look up ODI 11532734 at NHTSA ↗

ODI 11539106 · 89,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine and engine temperature warning lights illuminated; however, the contact immediately pulled over to the shoulder of the roadway and turned off the vehicle. The contact was able to restart the vehicle and safely drove to the location where the vehicle had received an oil change service two days before. The independent mechanic inspected the vehicle and checked the coolant level, which he had filled two days before, and informed the c…

Look up ODI 11539106 at NHTSA ↗

ODI 11545787 · 74,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle started to shake violently with white smoke coming from the exhaust. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket was blown, causing coolant to leak into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the c…

Look up ODI 11545787 at NHTSA ↗

Seat Belts51,500–79,925 mi68,000 mi7
ODI 11241064 · 8 mi

REAR BACK SEAT BELT DO NOT WORK, TOOK 3 WEEKS TO GET A REPLACEMNET. SEAT BELT WAS ON BACK ORDER, THEY SAID.

Look up ODI 11241064 at NHTSA ↗

ODI 11349670 · 54,000 mi

THE DRIVER'S SIDE SEAT BELT MAY BE FAULTY. IT TAKES SEVERAL ATTEMPTS TO PULL THE SEATBELT INTO PLACE. IT USUALLY TAKES SEVERAL TRIES TO FASTEN THE SEATBELT. I AM CONCERNED THIS MAY BE A SAFETY ISSUE. THIS HAS BEEN HAPPENING FOR 2 WEEKS NOW.

Look up ODI 11349670 at NHTSA ↗

ODI 11551863 · 72,850 mi

The contact owns a 2019 Ford Edge. The contact stated that the media center screen went blank. The contact stated that the buttons were missing on the screen upon starting or while driving the vehicle. The contact stated the driver's side seat belt failed to retract as needed. The contact had to manually feed the seat belt. While driving in low gear, the vehicle was jerking. The vehicle was slow to shift into the intended gear. When the brake pedal was depressed at a stop, the brake released without application. The fuel mileage was lower than …

Look up ODI 11551863 at NHTSA ↗

Vehicle Speed ControlToo few reports for a range58,969 mi2 (sparse)
ODI 11365583 · 11,000 mi

ADAPTIVE CRUISE CONTROL HAS A MIND OF ITS OWN. SOMETIMES IT KEEPS YOU BETWEEN THE ROAD LINES. SOMETIMES IT WILL LET YOU GO OFF THE ROAD. SOMETIMES IT WILL TRY TO PULL THE STEERING WHEEL OUT OF YOUR HANDS FOR NO REASON. SOMETIMES THE PRE-COLLISION ALARM WILL GO OFF FOR NO REASON. SOMETIMES IT WILL STOP FOR A VEHICLE IN FRONT OF YOU. SOMETIMES IT WILL NOT. HOW CAN YOU FEEL SAFE DRIVING THIS VEHICLE?

Look up ODI 11365583 at NHTSA ↗

ODI 11601173 · 106,937 mi

My car Continuously jerks while driving. It's like stuttering, I am afraid it will not pick up speed one day while driving and making turns. This is a scary and safety issue as I do not want to be in a position of making a turn and getting hit. I know that I am not the only one complaining about this issue. Please look into all complaints and rectify this problem. Thank you. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11601173 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V442000 · 2025-06-2737 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-1021None
ODI 11617376

I literally financed a 2019 Ford Edge with 88k miles on [XXX] from SUTTON FORD in Matteson IL. I didn’t even have the car 5 hours and the transmission started having serious shifting issues and almost caused me to get in a crack with my son in the car. Took it back to SUTTON FORD and they are telling me the transmission is bad and needs to be replaced. I think this is a problem considering how long I’ve had them vehicle and it is a safety concern that needs to be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)…

Look up ODI 11617376 at NHTSA ↗

ODI 11617453 · 53,000 mi

The contact owns a 2019 Ford Edge. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,0…

Look up ODI 11617453 at NHTSA ↗

ODI 11617790

Started experiencing transmission problems including harsh shifting, shuttering, lurching, hesitating, or slowing down when shifting gears at about 80,000 miles. Put myself and child in danger on the freeway. Took the vehicle into the ford dealership repair shop and they are reporting that I need a new transmission. I bought an extended warranty and their rep will be coming out to inspect this week. No warning lights came on.

Look up ODI 11617790 at NHTSA ↗

2024-1122None
ODI 11623213

Sept. My car began bucking and jerking really bad. I was at 63,000 miles. I called Ford who said to get it in...the soonest they could get me in was over a month out. I told them it was a serious safety concern because of the jerking and that they were putting my safety at risk making me wait so long driving a car like that. I had to wait. I tried fuel injection cleaner to see if that would help, it didn't. I never had any codes or lights saying anything was wrong. Ford looked at it and drove it and the mechanics understood why I felt unsafe d…

Look up ODI 11623213 at NHTSA ↗

ODI 11623602

Transmission needs repaired/replaced and car doesn't even have 100,000 miles. It appears to be a known issue and Ford is doing nothing about it

Look up ODI 11623602 at NHTSA ↗

ODI 11623740

We purchased our 2019 Ford Edge Titanium in March of 2022 with 71K miles on it from a local used car dealer. The vehicle was jerky in the lower speeds (up to 40 mph) - best described as if the transmission did not know what gears to go in, so it would jump back and forth, causing uncontrollable hesitations and accelerations - jumping back and forth between gears. The dealer said this was normal for the newer 10 speed transmissions and that it had to learn each new driver. At that time, there weren't reported issues online about these transmissi…

Look up ODI 11623740 at NHTSA ↗

2024-1222None
ODI 11628315

2019 Ford Edge Titanium Rear Lift Gate Glass Shatters. The rear lift gate glass of a 2019 Ford Edge Titanium shattered by simply and normally closing the driver side door without warning or symptoms. There was no impact of any object with the lift gate glass. Rear glass defogging heat was not on at the time. This rendered the vehicle unsafe to drive and cost the owner roughly $1000 to repair. It was not inspected by the manufacturer, but repairs were made by an authorized Ford Dealer. Local news channel ran a news story piece on similar occurre…

Look up ODI 11628315 at NHTSA ↗

ODI 11628684

In May of 2024 Transmission downshifting hard at 35 mph as slowing down car milage was 67529. Took to dealer who performed diagnostics and verified a transmission problem; inspected fluid which was okay, performed TSB and reprogrammed PCM and reinstalled transmission strategy in module. Repairs done under warranty. Perform adaptive learn and noted it will feel different while driving for next few hundred miles. Six months later in November of 2024 transmission would hesitate, shudder, jerk between 20-40 mph and car mileage was 75937. Took …

Look up ODI 11628684 at NHTSA ↗

ODI 11628885

My Ford Edge 2019 only has 68,000 miles and I felt it jerking at 30 mph. I checked with Ford, there is no recall. A transmission shop says the whole thing needs to be replaced because Ford uses cheaper parts on the transmission. Total cost will be $8,000. For a car with low miles. Online forums shows a lot of people have the same issues. Can they be forced to recall these?? Or help me pay for mine to be fixed?

Look up ODI 11628885 at NHTSA ↗

2025-0117None
ODI 11633497

Slipping transmission, the torque converter clutch performance stuck in off .

Look up ODI 11633497 at NHTSA ↗

ODI 11633703

MY TRANSMISSION HAS GONE OUT 2 TIMES. ONCE IN THE MIDDLE OF A INTERSECTION. ALMOST GOT REARENDED. IT HAS BEEN AT THE DEALERSHIP FOR 4 MONTH, AND THEY CANNOT GET IT RIGHT. NO WARNING LAMPS OR MESSAGES. JUST HESITATES, AD NO POWER, THEN THE TRANSMISSON BLOWS UP, AND YOU CANNOT MOETHE VEHICLE . I HAVE SEVERAL REPAIR ORDERS

Look up ODI 11633703 at NHTSA ↗

ODI 11633758 · 41,202 mi

The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the engine was shuddering. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced again. The vehicle was not repaired. Additi…

Look up ODI 11633758 at NHTSA ↗

2025-0210None
ODI 11640737 · 169,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while stopped at a red light and attempting to accelerate, after accelerating to 15 MPH, the vehicle stalled. No warning lights were illuminated. The contact safely parked the vehicle on the side of the road and attempted to restart the vehicle. The contact stated that upon starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission had failed a…

Look up ODI 11640737 at NHTSA ↗

ODI 11640901

Upon purchasing the vehicle from a used car dealer, within the first week the car had to go to the mechanic. There was shuddering/buck in the acceleration of the car. The vehicle was not performing like it was supposed to . Acceleration was low while rpm’s ran high. The dealer mechanic serviced the transmission 3 separate times with over a month of being in the shop. Just recently I took my vehicle to ford and was notified that the transmission was slipping in 3rd and fifth gears. PERFORM TEARDOWN ON TRANSMISSION. RECOMMEND TORQUE CONVERTER. FO…

Look up ODI 11640901 at NHTSA ↗

ODI 11641874

See attached document for complaint.

Look up ODI 11641874 at NHTSA ↗

2025-0313None
ODI 11646009

The power train fail on the expressway left lane just shut down it was very dangerous. A Ford dealer service department concluded that the true temperature of transmission fluid was not reading over heating but the fluid it’s self read overheated… also the reported that the transmission fluid was spewing out and had pieces of metal in it. As well as the internal computer not running as it should.

Look up ODI 11646009 at NHTSA ↗

ODI 11646329

Since purchasing the vehicle in April 2020 with 19,195 mile on it, the transmission would always hunt to shift gears around 40 to 43 mph. When I asked the dealers about it they said it was at a shift point and with the eight speed transmission that was normal. Going faster of accelerating or going slower was always pretty good. Around the first of November 2024 it changed to all shifting below 40 mph and progressively got so bad that in traffic it was totally unpredictable, At times in heavy traffic we were nearly rear ended because of the up a…

Look up ODI 11646329 at NHTSA ↗

ODI 11646941

The transaxle, torque converter, and/or PCM/TCM have suddenly, and rapidly started wearing and degrading to the point of requiring replacement. Available for inspection upon request. The vehicle had troubles shifting, finding/selecting gears, and as a result, would lurch or come to abrupt stops at low speeds, have difficulty accelerating which made it difficult to enter or exit intersections where there is great risk of collision. I had to very carefully choose and wait for the opportune time to enter/exit roadways where no other vehicles wer…

Look up ODI 11646941 at NHTSA ↗

2025-0420None
ODI 11652370

Jerking and bucking around 30-50 mph when trying to drive.

Look up ODI 11652370 at NHTSA ↗

ODI 11652632

My car is a 2019 Ford Edge I almost got into a accident because the transmission went out of gear and the car would slow down and sometimes just speed up

Look up ODI 11652632 at NHTSA ↗

ODI 11652912

Vehicle jerks during acceleration at lower speeds (up to 40mph). Taken to 2 independent auto shops and they both diagnosed it as early signs of transmission failure. One states fluid is dark and has smells like burned clutch material and the line pressure is nearly half of what is should be. Check engine light is on with evap system related codes. Odometer at 89k miles.

Look up ODI 11652912 at NHTSA ↗

2025-0515None
ODI 11658593

Known issue with powertrain / transmission in this year & model /make. Told to me by my service advisor

Look up ODI 11658593 at NHTSA ↗

ODI 11660539

6 months and 8000 miles over 5 yr 60000 mile warranty low speed shudder. Torque converter replaced $4000 repair

Look up ODI 11660539 at NHTSA ↗

ODI 11660625 · 58,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds and turning to the left, the rear end of the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed and determined that the rear differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

Look up ODI 11660625 at NHTSA ↗

2025-062825V442000
ODI 11664754

At less than 60000 miles, the car began to shutter at lower speeds. It is the torque converter. Everyone that I have spoke with has the same issues.

Look up ODI 11664754 at NHTSA ↗

ODI 11664755 · 85,000 mi

The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH, there was shuddering coming from the engine while shifting gear. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that a transmission flush was needed, and turbine sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

Look up ODI 11664755 at NHTSA ↗

ODI 11664935

The 8F35 transmission has started shuddering and jerking around 30-45 MPH. It makes accelerating on roads and highways very dangerous as the vehicle is hard to control. The shuddering and jerking is getting progressively worse. Took the vehicle in for TSB 21-2389 which reportedly addresses the issue, but it did not resolve it. Now Ford is quoting me $10k to replace the transmission. There are thousands of Ford owners with both the 6F35 and 8F35 transmission running into the same issue and being quoted thousands of dollars for a faulty tr…

Look up ODI 11664935 at NHTSA ↗

2025-0737None
ODI 11670417

In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025.

Look up ODI 11670417 at NHTSA ↗

ODI 11670440

Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge.

Look up ODI 11670440 at NHTSA ↗

ODI 11670594 · 100,264 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned…

Look up ODI 11670594 at NHTSA ↗

2025-0835None
ODI 11677827 · 26,000 mi

The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. No warning lights were illuminated. In addition, the vehicle jerked abnormally and was driving sluggishly. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that the transmission had been replaced two times with low…

Look up ODI 11677827 at NHTSA ↗

ODI 11677880 · 35,000 mi

The contact owns a 2019 Ford Edge. The contact stated that the windshield wiper motor had failed on the vehicle for a second time. There was no warning light illuminated. The windshield wiper motor was repaired in 2023; however, the failure reoccurred. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

Look up ODI 11677880 at NHTSA ↗

ODI 11678019

The vehicle hesitates, bucks, and surges when accelerating from low speed 0-25 mph making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively worse and occurs at higher speeds now. The car has 60k miles. The fluid levels were checked and no problems found. The Ford dealer claims the issue is not familiar and they are advise it would take several days before an expensive diagnostic could be performed. Ford dealer said there were no recalls for this vehicle an…

Look up ODI 11678019 at NHTSA ↗

2025-0916None
ODI 11684938

Transmission is very jerky. Dealership confirms that the torque converter needs replaced.

Look up ODI 11684938 at NHTSA ↗

ODI 11685271 · 60,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the transmission struggled to shift into gear. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

Look up ODI 11685271 at NHTSA ↗

ODI 11685396

My car started jerking when I drive and it would stall. I went to the dealership and at first they stated that it was probably nothing. They told me I can leave it with them but it would take 2 weeks to be assessed. I was responsible for my own rental car during this "assessment period". After the assessment they determined it was the transmission and it had to be totally rebuilt and it would take another 2 week. Despite fortunately being under power train warranty, the dealership would only cover part of the rental for another 2 weeks.

Look up ODI 11685396 at NHTSA ↗

2025-1021None
ODI 11690728

I am a loyal Ford customer reporting a serious issue with my 2019 Ford Edge, which has about 53,000 miles and is equipped with the 8F35 transmission. The vehicle is experiencing shuddering, bucking, and jerking during acceleration, especially at speeds up to 35 mph. In addition, the auto Start/Stop accumulator switch no longer functions. These issues directly match the conditions described in Technical Service Bulletin 21-2081 and Safety Recall 20S49, yet my VIN is not included in the Safety recall because the part was not assembled at the Oakv…

Look up ODI 11690728 at NHTSA ↗

ODI 11691184

What happened: The torque converter/transmission system failed. My 2019 Ford Edge (VIN [XXX] , 75,000 miles) experiences a shudder and vibration under 60 mph during normal driving, with no diagnostic trouble codes present. This matches the condition described in Ford Technical Service Bulletin (TSB) 25-2154 for the 8F35 transmission. The vehicle is available for inspection upon request. Safety risk: The shudder occurs during acceleration and highway merging. It causes the vehicle to hesitate and lurch, which puts myself, passengers, and nearby…

Look up ODI 11691184 at NHTSA ↗

ODI 11691398

Transmission constantly skips or does not engage and is often quite jolting. Have taken it to the dealer several times when it first started happening and they said it was driving fine. Have just over 60,000 miles and it has progressively gotten worse.

Look up ODI 11691398 at NHTSA ↗

2025-1120None
ODI 11696922

Rear backup camera image went fuzzy, then blank. Can no longer get a camera image when in reverse repeatedly.

Look up ODI 11696922 at NHTSA ↗

ODI 11696930

My vehicle began jumping when switching from drive to reverse. When I placed the car into reverse, it stalled and would not switch into reverse or neutral. The car stalled in the middle of a parking lot. The check engine light did not come on initially, and when it did, it did not remain on for very long. The car prompted a Shift Solenois B Stuck On error (P0757:00-E8), as well as an inability to engage neutral error (P073D:00-6C) and transmission friction element error (P2701:00-6C). The valve body has been replaced, but the transmission is st…

Look up ODI 11696930 at NHTSA ↗

ODI 11696936

Completed a transmission change, new battery, oil change, and spark plug change and the car is still jerking when changing gears and touch screen keeps turning off

Look up ODI 11696936 at NHTSA ↗

2025-1222None
ODI 11702332

Car bucks and shudders when i accelerate. Ford dealer wants over $8,000 to replace torque converter.

Look up ODI 11702332 at NHTSA ↗

ODI 11703082

Torque converter shutter causing delay acceleration, which can cause issues in traffic. I understand from the transmission shop that the whole transmission is likely to fail because of it which could cause an accident

Look up ODI 11703082 at NHTSA ↗

ODI 11703153

My vehicle has the 8F35 transmission and is experiencing severe jerking and shuddering. With the current snow and slick roads, the car feels unsafe to drive. The sudden jerks make me fear I could lose control, slide into another car, or end up in a ditch. I’m also worried about the loss of power this transmission issue causes, which increases the risk of an accident, especially when pulling out onto the highway. I’m genuinely afraid it may jerk, stall, and cause a serious collision. Regarding TSB 21-2389, my local Ford dealership told me the re…

Look up ODI 11703153 at NHTSA ↗

2026-018None
ODI 11708591

While driving my vehicle on the first day of 2026 at a speed between 20 to 40 mph, I suddenly noticed that the car stopped responding to the gas pedal and would not accelerate. I immediately felt a loss of power. I pulled over to the side of the road, turned the engine off completely, and then restarted it. When I tried to shift into reverse, the car didn’t respond. I switched to Drive, and it moved forward, but a message appeared on the dashboard stating: “Powertrain Malfunction / Reduced Power.” Shortly after, the check engine light came on. …

Look up ODI 11708591 at NHTSA ↗

ODI 11709348

Have only had 2019 Ford Edge SEL for just about 3yrs..Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds...While driving over the weekend jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time... had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was infor…

Look up ODI 11709348 at NHTSA ↗

ODI 11709376

AFter replacing torque converter 3 months ago, I now need a complete transmission replacement due to losing gears 3-5 and reverse.

Look up ODI 11709376 at NHTSA ↗

2026-0211None
ODI 11715804

Torque converter needs replacement cost $4,000. 81000 miles on vehicle.

Look up ODI 11715804 at NHTSA ↗

ODI 11715877

While accelerating up to 40 mph the vehicle shudders with every shift up to that point after that speed is encountered any speed above that no more shudder. I’ve read on multiple other people’s forms that they’re having the same issue. Not everyone has money just laying around to fix a problem that is frequent on these year make and models. Ford should do something to fix a known issue.

Look up ODI 11715877 at NHTSA ↗

ODI 11716386

The stop start actuator has been on for 3 days I have lost power in reverse and drive but the gears are still engaging

Look up ODI 11716386 at NHTSA ↗

2026-0318None
ODI 11721238

When driving the vehicle, my husband noticed the engine was over heating. He pulled over and had the vehicle towed to a mechanic. The mechanic advised us that the engine is loosing coolant and this was a known issue with the 2019 Ford Edges. So now we are facing an expensive engine replacement.

Look up ODI 11721238 at NHTSA ↗

ODI 11721947

While driving on the highway the vehicle lost all power and it completely shutdown which was very scary. There was never any warning lights on dashboard and was told it was probably due to bad gasoline. Now the cruise control is shutting off an long with hesitation. Again no warning lights. Ford dealership said it was the spark plugs and coils, wanted to charge me $800! Local mechanic ran a diagnostics confirmed it is the torque converter…alot of confusion with ford diagnostic . This is a huge safety issue when driving in traffic, is very expen…

Look up ODI 11721947 at NHTSA ↗

ODI 11722981

The rear hatch window shattered without reason. Other than the drastic change in weather overnight. There are no signs of vandalism, and the car was not near any hazards overnight. Other owners of the same make years 2021 and below reports the same exact issue.

Look up ODI 11722981 at NHTSA ↗

2026-049None
ODI 11728531

Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the transmission started shuddering during acceleration. There was no warning light, I just noticed that something was wrong. This behavior is extremely conce…

Look up ODI 11728531 at NHTSA ↗

ODI 11728878

2019 FORD EDGE SEL POWERTRAIN FAILURE AT 69,120 MILES

Look up ODI 11728878 at NHTSA ↗

ODI 11729165

Torque converter slipping. No one was injured during or after driving the vehicle. Ford dealership service center confirmed problem and made repairs. They was never any warning lights that turned on.

Look up ODI 11729165 at NHTSA ↗

2026-0513None
ODI 11737170

There has been an ongoing issue! Changed the sparks plugs, coils everything. The car will shake. It will be fine then the acceleration was slow, pressed the gas again then the check engine light will come on and blink. There has been many issues with this car. My engine is blown!

Look up ODI 11737170 at NHTSA ↗

ODI 11737921

while traveling the car begins lurching and jerking until it reaches 40 MPH, At that seed it resumes traveling smoothly. As soon as it slows down the lurching and jerking resume. We have taken it to a dealership, and they claim it is the transmission. The problem started approximately 2 months ago at 74,000 miles.

Look up ODI 11737921 at NHTSA ↗

ODI 11738408

My transmission shuddered and became inoperable. We were traveling on Interstate 25 just north of Denver, CO when this happened, and we had to get out and push the vehicle to the side and have the vehicle towed. The safety of my family were put at risk due to this issue. As of writing this, the vehicle has yet to be seen by the dealer. There were no warning lamps on the vehicle prior to this issue occurring.

Look up ODI 11738408 at NHTSA ↗

2026-0619None
ODI 11741294

Car was repeatedly hesitating and shuddering during normal stop/go driving. Took it to the dealer and it was diagnosed with a "torque converter" issue (estimated cost of repairs is $4100). After researching this more, this looks to be a known issue with Ford 6-speed automatic transmissions. The hesitating and shuddering is a safety issue since the car is not responding properly to the drivers actions.

Look up ODI 11741294 at NHTSA ↗

ODI 11741972

Shortly after my warranty ended the transmission needed a full replacement and left the vehicle undriveable at 100k miles. There were no signs leading up to it , no lights coming on, nothing. Went from driving around just fine to completely stuck until fixed. Then Ford quoted me to fix it for about $10,000 dollars. It was shocking, disappointing and left me feeling helpless and betrayed due to lack of concern from anyone. Its either pay us to fix, buy a new one or get out of here. I also owed about 2 years of payments on the vehicle at the time…

Look up ODI 11741972 at NHTSA ↗

ODI 11742277

Transmission broke way too early.

Look up ODI 11742277 at NHTSA ↗

2026-0720None
ODI 11747645

EGR Cooler is broken, which could have caused engine damage and potentially could have led to car catching on fire with my daughter and I in it. Vehicle had trouble starting, then white smoke started coming out of exhaust. My daughter and I were stranded, waiting for a towing company. Cost of repair is more than $2600. There were no warning lamps, messages or symptoms prior to the issue. This problem has been diagnosed by a Ford dealership. I spoke with Ford customer service and they refuse to pay for the repair. The following article describes…

Look up ODI 11747645 at NHTSA ↗

ODI 11748049

Car shudders, bucks, jerks when shifting between 20-40mph. After performing software updates, the car is still experiencing same issues and requires the transmission to be replaced.

Look up ODI 11748049 at NHTSA ↗

ODI 11748208

This is the second Ford Edge that my family has owned. We traded in our 2020 Ford Edge when its transmission torque converter failed at just over 100,000mi and the cost to repair was as much as the car was worth. The torque converter on our current Ford Edge (2019) just failed at 57,000mi and again, the cost to repair is as much as the car is worth. The failed torque converter caused immediate heavy stutter and lack of power on acceleration, as well as significant jolting of the vehicle when gears changed (both accelerating and decelerating). I…

Look up ODI 11748208 at NHTSA ↗

2026-0814None
ODI 11755038

What component or system failed or malfunctioned: Transmission - Torque Converter and associated parts. How was your safety or the safety of others put at risk? Propulsion and control of gear shifting can come/go cause shuddering - especially between 20mph and 40mph. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer mechanics. There is a TSB and Ford knows there are issues w…

Look up ODI 11755038 at NHTSA ↗

ODI 11755467

The vehicle has experienced transmission issues. I received a powertrain malfunction light in August, and the car suddenly had trouble shifting in low gears resulting in jerking. When driving, it continued to have issues. Then, it wouldn't go into reverse and the jerking increased before having it towed to get evaluated. There were no signs and it appears that MANY of these transmissions are reported to have issues.

Look up ODI 11755467 at NHTSA ↗

ODI 11756119

At low speed, the transmission does not shift smoothly. Upon further acceleration past 40 mph, it continues to operate in normal fashion

Look up ODI 11756119 at NHTSA ↗

2026-09 (partial)15None
ODI 11761590 · 77,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving 25 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle shuddered while driving approximately 25–45 MPH. The vehicle was taken to the dealer, where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. The manufacturer was made aware of the failure, and a case w…

Look up ODI 11761590 at NHTSA ↗

ODI 11762254

My 2019-2021 Ford Edge, equipped with the 8F35 8-speed automatic transmission, is experiencing severe transmission shuddering, harsh shifting, and jerking symptoms consistent with premature torque converter and internal mechanical failure.  I had to pay $800 out-of-pocket for dealership diagnostics and a transmission fluid flush to address these severe driveability issues. Despite the flush, the vehicle continues to shift poorly, presenting an unpredictable driving hazard during acceleration and highway merging.  Ford corporate has acknowledg…

Look up ODI 11762254 at NHTSA ↗

ODI 11762520

The engine failed in 2024, leaving me stalled on the side of a major highway. More recently, in August 2026, my vehicle began experiencing problems shifting into reverse. A warning message stating, “Selected Gear will engage at low speed,” would appear. I contacted my local Ford dealership, and they stated that the transmission fluid was in poor condition, although they were unable to reproduce the specific shifting issue I was experiencing at that time. On September 3, 2026, while driving to work, my vehicle began losing transmission pressure …

Look up ODI 11762520 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 243 reports

2022: 43 complaints · 2023: 13 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022183043
20236913
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202213100
20232200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainEngineUnknown Or OtherFuel/Propulsion SystemElectrical SystemEngine And Engine CoolingSeat BeltsVehicle Speed Control
Power Train—
45
ODI 11450107

I HAVE HAD MY 2019 FORD EDGE AT THE DEALERSHIP TWICE WITH A COLLANT PROBLEM. THEY HAVE PUT MY EDGE ON THEIR ANALSIS MACHINE AND CHECKED FOR LEAKS WITH ANYTHING PERTAINING TO THE COOLANT. THEY HAVE NOT FOUND ANYTHING AS TO WHY IT IS LEAKING OR EVAPORATING. THE DEALERSHIP TOLD ME THERE WAS A COOLANT FORD USED IN SOME 2019S MODELS THAT WAS EVAPORATING QUICKLY AND WAS DISCONTINUED IN USE. IVE HAD TO HAVE THEM DRAIN THE OLD COOLANT OUT AND HAVE IT REPLACED BUT SINCE IT IS NOT COVERED UNDER WARRANTY IVE HAD TO PAY OUT OF POCKET FOR THE COST. IM A…

Look up ODI 11450107 at NHTSA ↗

ODI 11462811

When pushing on gas the car stutters and the engine was replace but still having same problem and also getting power train alerts and malfunction indicator lamp. Started back in October of 2021 till now April 2022.

Look up ODI 11462811 at NHTSA ↗

ODI 11487178

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to…

Look up ODI 11487178 at NHTSA ↗

16
ODI 11399225 · 1,200 mi

EVERY TIME AFTER HARD ACCELERATION (ENGINE RPM > 4000), THE INTERIOR AIR VENTS AUTOMATICALLY OPEN FOR 5 TO 10 SECONDS (WHEN THE HVAC IS OFF) TO LET COOL AIR IN AND THEN AIR VENTS CLOSE OFF. AFTERWARDS, THERE IS REALLY A STRONG EXHAUST GAS SMELL FILL UP THE CABIN OF THE EDGE ST. REALLY UNBEARABLE.

Look up ODI 11399225 at NHTSA ↗

ODI 11443703

Transmission engagement concerns, harsh upshifting. The car bucks when going through the gears. Dealership cannot reproduce the problem. Delays in acceleration while pulling out onto busy roads are a safety concern. No one else has inspected the problem. There are no warning lights.

Look up ODI 11443703 at NHTSA ↗

ODI 11551266

Transmission, it hard to get it in reverse. It jumps into drive noises when I put into drive. When put in part It still rolls sometimes. When I put it in reverse it rolls forward.

Look up ODI 11551266 at NHTSA ↗

8
ODI 11487178

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to…

Look up ODI 11487178 at NHTSA ↗

ODI 11589725

The options above were not exact for my vehicle issue. But here is the letter i am mailing to FORD. [XXX]. [XXX], Queen Creek, AZ 85142May 20, 2024 RE: 2019 FORD EDGE VIN 2FMPK3K90K[XXX] with 60K miles in 12/2023 Ford Motor Company Customer Relationship CenterTo P.O. Box 6248 Dearborn, MI 48126 We've purchased several used Fords growing up and loved them and found them to be reliable like your Commercials and Mission Statements claims: Ford Motor Company's mission statement is "to help build a better world where people can move freely and p…

Look up ODI 11589725 at NHTSA ↗

ODI 11597247

The vehicle would not accelerate and caused my to bump into a wall. The vehicle is spluttering and the interior filled with chemical smoke caused by a coolant leak and it burning by the motor. the 1.5L vehicles are under an extended warrenty because of the EGR cooler malfunctioning. There was zero coolant in the car. The car illuminated malfunction indicator said powertrain malfunction. My car has 62000 miles on it and is no longer covered by warrenty

Look up ODI 11597247 at NHTSA ↗

11
ODI 11309016 · 6,500 mi

LOST ALL POWER WHILE DRIVING ON HIGHWAY. I WAS ABLE TO COAST VEHICLE TO SHOULDER OF HIGHWAY AND THEN RESTART VEHICLE

Look up ODI 11309016 at NHTSA ↗

ODI 11309978 · 125 mi

REAR DRIVE UNIT (RDU) PRODUCES A VERY LOUD AND ANNOYING METALLIC SCRAPING NOISE WHEN ANY DOOR IS OPENED. SSM 48007 - 2019 EDGE/NAUTILUS - CLICKING NOISE FROM RDU WHEN DOOR(S) OPENED, KEY ON, AND/OR ENGINE RUNNING ' BUILT ON 22-JAN-2019 AND THROUGH 03-MAR-2019 2019 EDGE AND NAUTILUS VEHICLES, EQUIPPED WITH AWD AND BUILT ON 22-JAN-2019 ANDTHROUGH 03-MAR- 2019, EXHIBIT A NOISE FROM THE REAR OF THE VEHICLE WHEN A DOOR IS OPENED OR AFTER KOEO/KOER. THE REAR DRIVE UNIT (RDU) IN THESE VEHICLES USES A BRUSHLESS DC MOTOR TO VARY THE AMOUNT OF TORQUE…

Look up ODI 11309978 at NHTSA ↗

ODI 11458983

Found 2 pea sized, spots of something on garage floor over 2 months period of time. Car had seemed to OK with exception of occasional delay in shifting gears. Returning from long drive home, car started jerking and studdering upon acceleration as merging onto highway. This happened several times throughout drive home. Could have been easily rear ended on busy highway, we were very nervous. The system light went on only during the intense jerking, when car was turned off, system light never turned back on when restarted. Vehicle Health report, d…

Look up ODI 11458983 at NHTSA ↗

1
ODI 11551674

Low coolant levels and white smoke that enters the vehicle from the tailpipe. No evidence of leaks

Look up ODI 11551674 at NHTSA ↗

1
ODI 11551863 · 72,850 mi

The contact owns a 2019 Ford Edge. The contact stated that the media center screen went blank. The contact stated that the buttons were missing on the screen upon starting or while driving the vehicle. The contact stated the driver's side seat belt failed to retract as needed. The contact had to manually feed the seat belt. While driving in low gear, the vehicle was jerking. The vehicle was slow to shift into the intended gear. When the brake pedal was depressed at a stop, the brake released without application. The fuel mileage was lower than …

Look up ODI 11551863 at NHTSA ↗

12
ODI 11462205

Experienced harsh upshift and downshift causing vehicle to come to rigid stop and eventually loosing the ability to reverse. This is a serious safety concern to not only myself, but others on the road as my vehicle would not accelerate when coming to a complete stop at a stop sign or a red light, thus putting myself and others at risk of an accident. There were no warning lamps or messages that illuminated either on the dash or on the FordPass application to inform me of any issues that would require maintenance. My vehicle has been brought to …

Look up ODI 11462205 at NHTSA ↗

ODI 11566748

The wrench light and check engine light continue to come on. The vehicle has been at the dealership for 5 weeks now and they cant figure out whats wrong with. This is the 3rd visit in 4 months for the same problem. The first time it occured driving it home from dealership the day we bought it. Codes continue to say powertrain malfunction/reduced power, specifically the torque convertor clutch failed to apply. This vechicle shifts very rough, especially when going uphill, there is random times the RPMs spike without us pressing the gas petal. Th…

Look up ODI 11566748 at NHTSA ↗

ODI 11589725

The options above were not exact for my vehicle issue. But here is the letter i am mailing to FORD. [XXX]. [XXX], Queen Creek, AZ 85142May 20, 2024 RE: 2019 FORD EDGE VIN 2FMPK3K90K[XXX] with 60K miles in 12/2023 Ford Motor Company Customer Relationship CenterTo P.O. Box 6248 Dearborn, MI 48126 We've purchased several used Fords growing up and loved them and found them to be reliable like your Commercials and Mission Statements claims: Ford Motor Company's mission statement is "to help build a better world where people can move freely and p…

Look up ODI 11589725 at NHTSA ↗

Engine
45
ODI 11450107

I HAVE HAD MY 2019 FORD EDGE AT THE DEALERSHIP TWICE WITH A COLLANT PROBLEM. THEY HAVE PUT MY EDGE ON THEIR ANALSIS MACHINE AND CHECKED FOR LEAKS WITH ANYTHING PERTAINING TO THE COOLANT. THEY HAVE NOT FOUND ANYTHING AS TO WHY IT IS LEAKING OR EVAPORATING. THE DEALERSHIP TOLD ME THERE WAS A COOLANT FORD USED IN SOME 2019S MODELS THAT WAS EVAPORATING QUICKLY AND WAS DISCONTINUED IN USE. IVE HAD TO HAVE THEM DRAIN THE OLD COOLANT OUT AND HAVE IT REPLACED BUT SINCE IT IS NOT COVERED UNDER WARRANTY IVE HAD TO PAY OUT OF POCKET FOR THE COST. IM A…

Look up ODI 11450107 at NHTSA ↗

ODI 11462811

When pushing on gas the car stutters and the engine was replace but still having same problem and also getting power train alerts and malfunction indicator lamp. Started back in October of 2021 till now April 2022.

Look up ODI 11462811 at NHTSA ↗

ODI 11487178

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to…

Look up ODI 11487178 at NHTSA ↗

—
13
ODI 11573020

The car jerks forward when gas pedal is lightly pressed up to 40mph. I'm continually almost hitting cars in traffic even when staying a good distance away. At first it will not go and then all of a sudden jerks. There is a TSB ion the transmission. It does a buck / shudder/jerk

Look up ODI 11573020 at NHTSA ↗

ODI 11610373

I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.

Look up ODI 11610373 at NHTSA ↗

ODI 11617263

The vehicle is a 2019 Ford Edge AWD. At 39,500 miles white smoke comes out of tailpipe, engine coolant quickly disappears, engine runs rough and check engine comes on. At this point the vehicle is undrivable and won’t respond to gas pedal inputs. Appears to be a known engine issue; however, dealer says it’s an exhaust gas recirculation pump and parts needing replacement, with approximate cost of $2000. This is a premature failure of an engine and may cause a safety concern if driving at highway speeds. Vehicle is out of 5 year warranty w…

Look up ODI 11617263 at NHTSA ↗

11
ODI 11478002

I cut my car off to fill up with gas, after filling up with gas I get back in my 2019 Ford Edge Titanium 2.0 Eco Boost and my car would not crank. It was turning over but would not crank. Finally, after my fourth time trying to start my 2019 Ford Edge it finally started and I had pump the gas pedal to keep it running. Then I noticed the engine light on, and my 2019 Ford Edge was running rough and sounded horrible. I took my 2019 Ford Edge to the Ford Dealership and was told that the Purge Solenoid Valve was bad, Giving my 2019 Ford Edge a def…

Look up ODI 11478002 at NHTSA ↗

ODI 11487178

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to…

Look up ODI 11487178 at NHTSA ↗

ODI 11584937

Detailed account: After my morning commute, the car started sounding like it was idleing hard with a strange smell. It didn't smell like buring oil or plastic/rubber. Midday, I went to a store 1/2 mile from my work. There was little noticable sound upon starting. I pulled into the parking lot, when I shifted into reverse to park, the car shut off. There were no warning lights on the dash. I shifted to park, then turned the car back on and parked. There was smoke coming from one of the tail pipes that lasted several minutes after shut-off. Afte…

Look up ODI 11584937 at NHTSA ↗

7
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

ODI 11386848 · 16,694 mi

WHILE DRIVING AT APPROX. 10 MPH THROUGH A PARKING LOT, MY VEHICLE IGNITION TURNED OFF FOR NO EXPLAINABLE REASON. ADDITIONALLY, THE INSTRUMENT CLUSTER WENT COMPLETELY DARK (NO POWER). I DID NOTE THAT THE CENTER AUXILIARY DISPLAY REMAINED LIT. ONCE THE VEHICLE COASTED TO A STOP, I ATTEMPTED TO RESTART THE VEHICLE, AT WHICH TIME IT DID START, HOWEVER IT WAS IN LIMP MODE. I DROVE IT HOME (1.5 MILES) AND TURNED IT OFF. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT MORNING, THE VEHICLE STARTED AND OPERATED NORMALLY. THE FORD DEALER (EL CAJON FORD) HA…

Look up ODI 11386848 at NHTSA ↗

ODI 11664049

Torque converter Transmission! The whole car shudders when going from 10mph to 25/30mph. Shudder/shaking while accelerating Low mileage @ 67k miles

Look up ODI 11664049 at NHTSA ↗

6
ODI 11532734 · 93,500 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds, his wife noticed white smoke coming from the exhaust pipe. The contact then stated that he noticed an abnormal odor. The vehicle was taken to an independent mechanic where the contact was informed that anti-freeze had leaked into the exhaust and diagnosed that both head gasket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to file a com…

Look up ODI 11532734 at NHTSA ↗

ODI 11539106 · 89,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine and engine temperature warning lights illuminated; however, the contact immediately pulled over to the shoulder of the roadway and turned off the vehicle. The contact was able to restart the vehicle and safely drove to the location where the vehicle had received an oil change service two days before. The independent mechanic inspected the vehicle and checked the coolant level, which he had filled two days before, and informed the c…

Look up ODI 11539106 at NHTSA ↗

ODI 11551674

Low coolant levels and white smoke that enters the vehicle from the tailpipe. No evidence of leaks

Look up ODI 11551674 at NHTSA ↗

2
ODI 11637513

December 19, 2024, engine failure and seatbelt failure. The seatbelt went loose and would not retract, lights started blinking on dash, car smelt funny the air coming through vents in to the cab of vehicle, white smoke out the tail pipe and then warning to pull over, temperature, check engine. I pulled over and called a tow truck. After getting my vehicle towed to certified mechanic, they advised my engine and chassie was 2018 model even though the VIN list it as 2019. I contacted Ford for recall on these items and they said they only go off t…

Look up ODI 11637513 at NHTSA ↗

ODI 11638952

Head gasket issues Design defect in engine block Passenger seat belt tension

Look up ODI 11638952 at NHTSA ↗

8
ODI 11566748

The wrench light and check engine light continue to come on. The vehicle has been at the dealership for 5 weeks now and they cant figure out whats wrong with. This is the 3rd visit in 4 months for the same problem. The first time it occured driving it home from dealership the day we bought it. Codes continue to say powertrain malfunction/reduced power, specifically the torque convertor clutch failed to apply. This vechicle shifts very rough, especially when going uphill, there is random times the RPMs spike without us pressing the gas petal. Th…

Look up ODI 11566748 at NHTSA ↗

ODI 11593714

Torque converter and transmission failure. Torque converter cannot maintain speed on vehicle, lurches and jerks around 30mph, and tries to launch vehicle while stopped with brake fully depressed.

Look up ODI 11593714 at NHTSA ↗

ODI 11601173 · 106,937 mi

My car Continuously jerks while driving. It's like stuttering, I am afraid it will not pick up speed one day while driving and making turns. This is a scary and safety issue as I do not want to be in a position of making a turn and getting hit. I know that I am not the only one complaining about this issue. Please look into all complaints and rectify this problem. Thank you. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11601173 at NHTSA ↗

Unknown Or Other
16
ODI 11399225 · 1,200 mi

EVERY TIME AFTER HARD ACCELERATION (ENGINE RPM > 4000), THE INTERIOR AIR VENTS AUTOMATICALLY OPEN FOR 5 TO 10 SECONDS (WHEN THE HVAC IS OFF) TO LET COOL AIR IN AND THEN AIR VENTS CLOSE OFF. AFTERWARDS, THERE IS REALLY A STRONG EXHAUST GAS SMELL FILL UP THE CABIN OF THE EDGE ST. REALLY UNBEARABLE.

Look up ODI 11399225 at NHTSA ↗

ODI 11443703

Transmission engagement concerns, harsh upshifting. The car bucks when going through the gears. Dealership cannot reproduce the problem. Delays in acceleration while pulling out onto busy roads are a safety concern. No one else has inspected the problem. There are no warning lights.

Look up ODI 11443703 at NHTSA ↗

ODI 11551266

Transmission, it hard to get it in reverse. It jumps into drive noises when I put into drive. When put in part It still rolls sometimes. When I put it in reverse it rolls forward.

Look up ODI 11551266 at NHTSA ↗

13
ODI 11573020

The car jerks forward when gas pedal is lightly pressed up to 40mph. I'm continually almost hitting cars in traffic even when staying a good distance away. At first it will not go and then all of a sudden jerks. There is a TSB ion the transmission. It does a buck / shudder/jerk

Look up ODI 11573020 at NHTSA ↗

ODI 11610373

I HAD TAKEN MY VEHICLE TO MITCHELL SELIG FORD DEALERSHIP FOR A PROBLEM WITH COOLANT BURNING WHITE SMOKE OUT OF MY EXHAUST PIPES. THEY DID A DIAGNOSTIC CHECK AND THEY FOUND THE EGR COOLER LEAKING INTO THE EXHAUST CAUSING ENGINE MISFIRE AND WHITE SMOKE. WHEN I DISCOVERED THE SMOKE I WAS ON THE HIGHWAY AND MY CAR HAD STALLED TWICE IN THE MIDDLE OF TRAFFIC THAT COULD'VE RESULTED IN A HORRIBLE ACCIDENT. LUCKILY NO ONE HIT ME AND I WAS ABLE TO RESTART MY CAR. I HAD TO REFILL MY COOLANT MULTIPLE TIMES TO AVOID MY ENGINE CATCHING ON FIRE.

Look up ODI 11610373 at NHTSA ↗

ODI 11617263

The vehicle is a 2019 Ford Edge AWD. At 39,500 miles white smoke comes out of tailpipe, engine coolant quickly disappears, engine runs rough and check engine comes on. At this point the vehicle is undrivable and won’t respond to gas pedal inputs. Appears to be a known engine issue; however, dealer says it’s an exhaust gas recirculation pump and parts needing replacement, with approximate cost of $2000. This is a premature failure of an engine and may cause a safety concern if driving at highway speeds. Vehicle is out of 5 year warranty w…

Look up ODI 11617263 at NHTSA ↗

—
2
ODI 11594687 · 110,448 mi

My car has issues with bucking and other issues with the transmission slipping and clutch slipping in the torque converter

Look up ODI 11594687 at NHTSA ↗

ODI 11681589

I was driving to work on a busy street, started accelerating and the car completely shut down on me. I had to come to a complete stop on the main road during morning rush hour. Was close enough to idle into a parking lot. All my dashboard lights started flashing with an "Engine Coolant Over Temperature" alert. No throttle response. Had to have the vehicle towed to the Ford dealership where they determine that the coolant was leaking into the engine. Replaced the EGR cooler ($2300). Drove off the lot and the vehicle was shuttering upon accelerat…

Look up ODI 11681589 at NHTSA ↗

3
ODI 11450670

Our 2019 Ford Edge started to have repeating issue with the Sync touch screen. The screen would turn blue and nothing can be done to reset it in the car. One time a when the screen went blue, I pulled over and turned the car for at least 30 minutes. And it still had an issue when I restarted the car. I went as far as disconnecting the battery in order to get the Sync system to reset. Ford needs to come up with a system update to fix this reoccurring problem.

Look up ODI 11450670 at NHTSA ↗

ODI 11698862

Was told by mechanic that my engine has a coolant leak and has caused engine failure. The car has been jerking whenever I accelerate. The remote start does not function from my key fob and I have been unable to pair the Ford pass app with that. The USB ports for Android Auto also don't seem to work. If I drive over a small bump on the road, it disconnects my phone from Android Auto. I then have to unplug the cable then replug back into my phone or the USB port to hopefully get it to work again.

Look up ODI 11698862 at NHTSA ↗

ODI 11744574

I am wanting to share my concerns about my 2019 Ford Edge. My Edge has 64,500 miles on it and the transmission needs replacing; it is sitting in my back driveway. My daughter and I just made it home from a trip when the transmission gave out - when we pulled into the driveway, and it was still in gear, it put itself into park! We tried to put it in drive and reverse and again, as we were watching the gear dial - it put itself into park again! Before that, I had noticed some issues about jerking and revving up so I took it to the nearest Ford…

Look up ODI 11744574 at NHTSA ↗

000
Fuel/Propulsion System
8
ODI 11487178

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to…

Look up ODI 11487178 at NHTSA ↗

ODI 11589725

The options above were not exact for my vehicle issue. But here is the letter i am mailing to FORD. [XXX]. [XXX], Queen Creek, AZ 85142May 20, 2024 RE: 2019 FORD EDGE VIN 2FMPK3K90K[XXX] with 60K miles in 12/2023 Ford Motor Company Customer Relationship CenterTo P.O. Box 6248 Dearborn, MI 48126 We've purchased several used Fords growing up and loved them and found them to be reliable like your Commercials and Mission Statements claims: Ford Motor Company's mission statement is "to help build a better world where people can move freely and p…

Look up ODI 11589725 at NHTSA ↗

ODI 11597247

The vehicle would not accelerate and caused my to bump into a wall. The vehicle is spluttering and the interior filled with chemical smoke caused by a coolant leak and it burning by the motor. the 1.5L vehicles are under an extended warrenty because of the EGR cooler malfunctioning. There was zero coolant in the car. The car illuminated malfunction indicator said powertrain malfunction. My car has 62000 miles on it and is no longer covered by warrenty

Look up ODI 11597247 at NHTSA ↗

11
ODI 11478002

I cut my car off to fill up with gas, after filling up with gas I get back in my 2019 Ford Edge Titanium 2.0 Eco Boost and my car would not crank. It was turning over but would not crank. Finally, after my fourth time trying to start my 2019 Ford Edge it finally started and I had pump the gas pedal to keep it running. Then I noticed the engine light on, and my 2019 Ford Edge was running rough and sounded horrible. I took my 2019 Ford Edge to the Ford Dealership and was told that the Purge Solenoid Valve was bad, Giving my 2019 Ford Edge a def…

Look up ODI 11478002 at NHTSA ↗

ODI 11487178

Was driving vehicle at 45 mph but once the vehicle slowed down to under 25 mph it would start sputtering. Drove about a half a mile and engine light came on stating Engine Coolant Over Temperature. I pulled immediately over into the emergency lane and turned car off. There was thick clouds of smoke rolling out of the exhaust pipes. Even under the hood was some smoke. Once vehicle stopped smoking so badly I opened the hood. I checked the oil and smoke could be seen coming from the oil stick. Looking at the coolant reservoir, it seemed to…

Look up ODI 11487178 at NHTSA ↗

ODI 11584937

Detailed account: After my morning commute, the car started sounding like it was idleing hard with a strange smell. It didn't smell like buring oil or plastic/rubber. Midday, I went to a store 1/2 mile from my work. There was little noticable sound upon starting. I pulled into the parking lot, when I shifted into reverse to park, the car shut off. There were no warning lights on the dash. I shifted to park, then turned the car back on and parked. There was smoke coming from one of the tail pipes that lasted several minutes after shut-off. Afte…

Look up ODI 11584937 at NHTSA ↗

2
ODI 11594687 · 110,448 mi

My car has issues with bucking and other issues with the transmission slipping and clutch slipping in the torque converter

Look up ODI 11594687 at NHTSA ↗

ODI 11681589

I was driving to work on a busy street, started accelerating and the car completely shut down on me. I had to come to a complete stop on the main road during morning rush hour. Was close enough to idle into a parking lot. All my dashboard lights started flashing with an "Engine Coolant Over Temperature" alert. No throttle response. Had to have the vehicle towed to the Ford dealership where they determine that the coolant was leaking into the engine. Replaced the EGR cooler ($2300). Drove off the lot and the vehicle was shuttering upon accelerat…

Look up ODI 11681589 at NHTSA ↗

—
1
ODI 11296726 · 7,000 mi

2019 FORD EDGE ST - USING PARALLEL PARK ASSIST FEATURE, I FOLLOWED PROMPTS ON SCREEN, THE CAR BACKED INTO ANOTHER VEHICLE, DAMAGING THE RIGHT REAR QUARTER-PANEL OF THE EDGE. I HAD TO TAKE OVER AND BRAKE ONCE I REALIZED IT WAS ABOUT TO HIT THE OTHER VEHICLE. NO ALERTS OR WARNINGS APPEARED ON THE SCREEN. THE SYSTEM SHOULDN'T HAVE CONTINUED WITH THE PARKING STEPS IF IT "LOST" ITS SENSORS ON THE SPACE AND SHOULD HAVE SENSED AN OBJECT IN THE PATH. THE VEHICLE ALSO HAS TRANSMISSION SHIFTING ISSUES AROUND 25-30 MPH. NEARLY STALLS BEFORE SHIFTING IN…

Look up ODI 11296726 at NHTSA ↗

00
3
ODI 11589725

The options above were not exact for my vehicle issue. But here is the letter i am mailing to FORD. [XXX]. [XXX], Queen Creek, AZ 85142May 20, 2024 RE: 2019 FORD EDGE VIN 2FMPK3K90K[XXX] with 60K miles in 12/2023 Ford Motor Company Customer Relationship CenterTo P.O. Box 6248 Dearborn, MI 48126 We've purchased several used Fords growing up and loved them and found them to be reliable like your Commercials and Mission Statements claims: Ford Motor Company's mission statement is "to help build a better world where people can move freely and p…

Look up ODI 11589725 at NHTSA ↗

ODI 11677248

VEHICLE FAILS TO UTILIZE AUTO STOP/START. VEHICLE ENGINE LIGHT COMES ON AND OFF CONSTANTLY. VEHICLE HESISTATES, JERKS FORWARDS, SPUTTERS, AND DOES NOT GAIN SPEED PROPERLY AT ANY GIVEN TIME. VEHICLE WAS LOOKED AT OFF AN ON FOR OVER 4 YEARS BY NORTH BROTHERS FORD OF MICHIGAN. THEY SAID ON MUTIPLE OCCASIONS CAR IS FINE AND ALL SYMPTOMS ARE NORMAL EVEN AS 4 OTHER CARS WERE BROUGHT IN AND AGAIN THEY SAID THIS WAS ALL NORMAL. ALL OF THIS OFF AND ON FROM ABOUT YEAR 1 OF PURCHASING VEHICLE TILL NOW (7/30/2025) AND PROBLEMS ARE STILL ON GOING. TRANSMISS…

Look up ODI 11677248 at NHTSA ↗

ODI 11683801

My 2019 Ford Edge begin to stutter after I reached 60k miles. When I accelerate it stutter between 15-35 MPH I called Bill Brown Ford spoke to a service advisor , she stated it’s in the transmission so I took my vehicle to a transmission shop was informed nothing wrong with trans. The car jerks during take off biggest fear it shutting down while driving. No warning signals in the dash just begin to drive differently during take off. Too many complaint for this not to be listed as a recall before someone gets hurt.

Look up ODI 11683801 at NHTSA ↗

Electrical System
11
ODI 11309016 · 6,500 mi

LOST ALL POWER WHILE DRIVING ON HIGHWAY. I WAS ABLE TO COAST VEHICLE TO SHOULDER OF HIGHWAY AND THEN RESTART VEHICLE

Look up ODI 11309016 at NHTSA ↗

ODI 11309978 · 125 mi

REAR DRIVE UNIT (RDU) PRODUCES A VERY LOUD AND ANNOYING METALLIC SCRAPING NOISE WHEN ANY DOOR IS OPENED. SSM 48007 - 2019 EDGE/NAUTILUS - CLICKING NOISE FROM RDU WHEN DOOR(S) OPENED, KEY ON, AND/OR ENGINE RUNNING ' BUILT ON 22-JAN-2019 AND THROUGH 03-MAR-2019 2019 EDGE AND NAUTILUS VEHICLES, EQUIPPED WITH AWD AND BUILT ON 22-JAN-2019 ANDTHROUGH 03-MAR- 2019, EXHIBIT A NOISE FROM THE REAR OF THE VEHICLE WHEN A DOOR IS OPENED OR AFTER KOEO/KOER. THE REAR DRIVE UNIT (RDU) IN THESE VEHICLES USES A BRUSHLESS DC MOTOR TO VARY THE AMOUNT OF TORQUE…

Look up ODI 11309978 at NHTSA ↗

ODI 11458983

Found 2 pea sized, spots of something on garage floor over 2 months period of time. Car had seemed to OK with exception of occasional delay in shifting gears. Returning from long drive home, car started jerking and studdering upon acceleration as merging onto highway. This happened several times throughout drive home. Could have been easily rear ended on busy highway, we were very nervous. The system light went on only during the intense jerking, when car was turned off, system light never turned back on when restarted. Vehicle Health report, d…

Look up ODI 11458983 at NHTSA ↗

7
ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

ODI 11386848 · 16,694 mi

WHILE DRIVING AT APPROX. 10 MPH THROUGH A PARKING LOT, MY VEHICLE IGNITION TURNED OFF FOR NO EXPLAINABLE REASON. ADDITIONALLY, THE INSTRUMENT CLUSTER WENT COMPLETELY DARK (NO POWER). I DID NOTE THAT THE CENTER AUXILIARY DISPLAY REMAINED LIT. ONCE THE VEHICLE COASTED TO A STOP, I ATTEMPTED TO RESTART THE VEHICLE, AT WHICH TIME IT DID START, HOWEVER IT WAS IN LIMP MODE. I DROVE IT HOME (1.5 MILES) AND TURNED IT OFF. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT MORNING, THE VEHICLE STARTED AND OPERATED NORMALLY. THE FORD DEALER (EL CAJON FORD) HA…

Look up ODI 11386848 at NHTSA ↗

ODI 11664049

Torque converter Transmission! The whole car shudders when going from 10mph to 25/30mph. Shudder/shaking while accelerating Low mileage @ 67k miles

Look up ODI 11664049 at NHTSA ↗

3
ODI 11450670

Our 2019 Ford Edge started to have repeating issue with the Sync touch screen. The screen would turn blue and nothing can be done to reset it in the car. One time a when the screen went blue, I pulled over and turned the car for at least 30 minutes. And it still had an issue when I restarted the car. I went as far as disconnecting the battery in order to get the Sync system to reset. Ford needs to come up with a system update to fix this reoccurring problem.

Look up ODI 11450670 at NHTSA ↗

ODI 11698862

Was told by mechanic that my engine has a coolant leak and has caused engine failure. The car has been jerking whenever I accelerate. The remote start does not function from my key fob and I have been unable to pair the Ford pass app with that. The USB ports for Android Auto also don't seem to work. If I drive over a small bump on the road, it disconnects my phone from Android Auto. I then have to unplug the cable then replug back into my phone or the USB port to hopefully get it to work again.

Look up ODI 11698862 at NHTSA ↗

ODI 11744574

I am wanting to share my concerns about my 2019 Ford Edge. My Edge has 64,500 miles on it and the transmission needs replacing; it is sitting in my back driveway. My daughter and I just made it home from a trip when the transmission gave out - when we pulled into the driveway, and it was still in gear, it put itself into park! We tried to put it in drive and reverse and again, as we were watching the gear dial - it put itself into park again! Before that, I had noticed some issues about jerking and revving up so I took it to the nearest Ford…

Look up ODI 11744574 at NHTSA ↗

1
ODI 11296726 · 7,000 mi

2019 FORD EDGE ST - USING PARALLEL PARK ASSIST FEATURE, I FOLLOWED PROMPTS ON SCREEN, THE CAR BACKED INTO ANOTHER VEHICLE, DAMAGING THE RIGHT REAR QUARTER-PANEL OF THE EDGE. I HAD TO TAKE OVER AND BRAKE ONCE I REALIZED IT WAS ABOUT TO HIT THE OTHER VEHICLE. NO ALERTS OR WARNINGS APPEARED ON THE SCREEN. THE SYSTEM SHOULDN'T HAVE CONTINUED WITH THE PARKING STEPS IF IT "LOST" ITS SENSORS ON THE SPACE AND SHOULD HAVE SENSED AN OBJECT IN THE PATH. THE VEHICLE ALSO HAS TRANSMISSION SHIFTING ISSUES AROUND 25-30 MPH. NEARLY STALLS BEFORE SHIFTING IN…

Look up ODI 11296726 at NHTSA ↗

—0
1
ODI 11551863 · 72,850 mi

The contact owns a 2019 Ford Edge. The contact stated that the media center screen went blank. The contact stated that the buttons were missing on the screen upon starting or while driving the vehicle. The contact stated the driver's side seat belt failed to retract as needed. The contact had to manually feed the seat belt. While driving in low gear, the vehicle was jerking. The vehicle was slow to shift into the intended gear. When the brake pedal was depressed at a stop, the brake released without application. The fuel mileage was lower than …

Look up ODI 11551863 at NHTSA ↗

2
ODI 11506503

The start/stop technology works from time to time. Example. At a complete stop icon appears and show’s technology off- the device is NOT off. At times the technology will engage at a complete stop then suddenly turns off with in seconds. At times when this device is on one can hear a rattling noise. When leaving from a complete stop and applying the gas petal lightly the vehicle jumps/hop roughly 6” to 1’ without adding additional pressure to the gas petal. When using the advanced cruise control with NO vehicle in front of mine and have set the…

Look up ODI 11506503 at NHTSA ↗

ODI 11738932

Bought a used 2019 Ford Edge, and transmission had issues within 2weeks of minimal operation!! Transmission slippage, does not go into gear or has a long pause going into gear (even right from park). VERY HARD shifts in lower gears upon upshift AND downshift. Also, gets worse the longer you drive it. It jerks, bucks, lurches, snaps your neck forward or backward, or does not go at all!! After this happens for a few minutes, it wouldn't even go into reverse!! That's just TRYING to drive it. As you might imagine, it's quite difficult to concentrat…

Look up ODI 11738932 at NHTSA ↗

Engine And Engine Cooling
1
ODI 11551674

Low coolant levels and white smoke that enters the vehicle from the tailpipe. No evidence of leaks

Look up ODI 11551674 at NHTSA ↗

6
ODI 11532734 · 93,500 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at undisclosed speeds, his wife noticed white smoke coming from the exhaust pipe. The contact then stated that he noticed an abnormal odor. The vehicle was taken to an independent mechanic where the contact was informed that anti-freeze had leaked into the exhaust and diagnosed that both head gasket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to file a com…

Look up ODI 11532734 at NHTSA ↗

ODI 11539106 · 89,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine and engine temperature warning lights illuminated; however, the contact immediately pulled over to the shoulder of the roadway and turned off the vehicle. The contact was able to restart the vehicle and safely drove to the location where the vehicle had received an oil change service two days before. The independent mechanic inspected the vehicle and checked the coolant level, which he had filled two days before, and informed the c…

Look up ODI 11539106 at NHTSA ↗

ODI 11551674

Low coolant levels and white smoke that enters the vehicle from the tailpipe. No evidence of leaks

Look up ODI 11551674 at NHTSA ↗

000—00
Seat Belts
1
ODI 11551863 · 72,850 mi

The contact owns a 2019 Ford Edge. The contact stated that the media center screen went blank. The contact stated that the buttons were missing on the screen upon starting or while driving the vehicle. The contact stated the driver's side seat belt failed to retract as needed. The contact had to manually feed the seat belt. While driving in low gear, the vehicle was jerking. The vehicle was slow to shift into the intended gear. When the brake pedal was depressed at a stop, the brake released without application. The fuel mileage was lower than …

Look up ODI 11551863 at NHTSA ↗

2
ODI 11637513

December 19, 2024, engine failure and seatbelt failure. The seatbelt went loose and would not retract, lights started blinking on dash, car smelt funny the air coming through vents in to the cab of vehicle, white smoke out the tail pipe and then warning to pull over, temperature, check engine. I pulled over and called a tow truck. After getting my vehicle towed to certified mechanic, they advised my engine and chassie was 2018 model even though the VIN list it as 2019. I contacted Ford for recall on these items and they said they only go off t…

Look up ODI 11637513 at NHTSA ↗

ODI 11638952

Head gasket issues Design defect in engine block Passenger seat belt tension

Look up ODI 11638952 at NHTSA ↗

00
1
ODI 11551863 · 72,850 mi

The contact owns a 2019 Ford Edge. The contact stated that the media center screen went blank. The contact stated that the buttons were missing on the screen upon starting or while driving the vehicle. The contact stated the driver's side seat belt failed to retract as needed. The contact had to manually feed the seat belt. While driving in low gear, the vehicle was jerking. The vehicle was slow to shift into the intended gear. When the brake pedal was depressed at a stop, the brake released without application. The fuel mileage was lower than …

Look up ODI 11551863 at NHTSA ↗

0—0
Vehicle Speed Control
12
ODI 11462205

Experienced harsh upshift and downshift causing vehicle to come to rigid stop and eventually loosing the ability to reverse. This is a serious safety concern to not only myself, but others on the road as my vehicle would not accelerate when coming to a complete stop at a stop sign or a red light, thus putting myself and others at risk of an accident. There were no warning lamps or messages that illuminated either on the dash or on the FordPass application to inform me of any issues that would require maintenance. My vehicle has been brought to …

Look up ODI 11462205 at NHTSA ↗

ODI 11566748

The wrench light and check engine light continue to come on. The vehicle has been at the dealership for 5 weeks now and they cant figure out whats wrong with. This is the 3rd visit in 4 months for the same problem. The first time it occured driving it home from dealership the day we bought it. Codes continue to say powertrain malfunction/reduced power, specifically the torque convertor clutch failed to apply. This vechicle shifts very rough, especially when going uphill, there is random times the RPMs spike without us pressing the gas petal. Th…

Look up ODI 11566748 at NHTSA ↗

ODI 11589725

The options above were not exact for my vehicle issue. But here is the letter i am mailing to FORD. [XXX]. [XXX], Queen Creek, AZ 85142May 20, 2024 RE: 2019 FORD EDGE VIN 2FMPK3K90K[XXX] with 60K miles in 12/2023 Ford Motor Company Customer Relationship CenterTo P.O. Box 6248 Dearborn, MI 48126 We've purchased several used Fords growing up and loved them and found them to be reliable like your Commercials and Mission Statements claims: Ford Motor Company's mission statement is "to help build a better world where people can move freely and p…

Look up ODI 11589725 at NHTSA ↗

8
ODI 11566748

The wrench light and check engine light continue to come on. The vehicle has been at the dealership for 5 weeks now and they cant figure out whats wrong with. This is the 3rd visit in 4 months for the same problem. The first time it occured driving it home from dealership the day we bought it. Codes continue to say powertrain malfunction/reduced power, specifically the torque convertor clutch failed to apply. This vechicle shifts very rough, especially when going uphill, there is random times the RPMs spike without us pressing the gas petal. Th…

Look up ODI 11566748 at NHTSA ↗

ODI 11593714

Torque converter and transmission failure. Torque converter cannot maintain speed on vehicle, lurches and jerks around 30mph, and tries to launch vehicle while stopped with brake fully depressed.

Look up ODI 11593714 at NHTSA ↗

ODI 11601173 · 106,937 mi

My car Continuously jerks while driving. It's like stuttering, I am afraid it will not pick up speed one day while driving and making turns. This is a scary and safety issue as I do not want to be in a position of making a turn and getting hit. I know that I am not the only one complaining about this issue. Please look into all complaints and rectify this problem. Thank you. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11601173 at NHTSA ↗

0
3
ODI 11589725

The options above were not exact for my vehicle issue. But here is the letter i am mailing to FORD. [XXX]. [XXX], Queen Creek, AZ 85142May 20, 2024 RE: 2019 FORD EDGE VIN 2FMPK3K90K[XXX] with 60K miles in 12/2023 Ford Motor Company Customer Relationship CenterTo P.O. Box 6248 Dearborn, MI 48126 We've purchased several used Fords growing up and loved them and found them to be reliable like your Commercials and Mission Statements claims: Ford Motor Company's mission statement is "to help build a better world where people can move freely and p…

Look up ODI 11589725 at NHTSA ↗

ODI 11677248

VEHICLE FAILS TO UTILIZE AUTO STOP/START. VEHICLE ENGINE LIGHT COMES ON AND OFF CONSTANTLY. VEHICLE HESISTATES, JERKS FORWARDS, SPUTTERS, AND DOES NOT GAIN SPEED PROPERLY AT ANY GIVEN TIME. VEHICLE WAS LOOKED AT OFF AN ON FOR OVER 4 YEARS BY NORTH BROTHERS FORD OF MICHIGAN. THEY SAID ON MUTIPLE OCCASIONS CAR IS FINE AND ALL SYMPTOMS ARE NORMAL EVEN AS 4 OTHER CARS WERE BROUGHT IN AND AGAIN THEY SAID THIS WAS ALL NORMAL. ALL OF THIS OFF AND ON FROM ABOUT YEAR 1 OF PURCHASING VEHICLE TILL NOW (7/30/2025) AND PROBLEMS ARE STILL ON GOING. TRANSMISS…

Look up ODI 11677248 at NHTSA ↗

ODI 11683801

My 2019 Ford Edge begin to stutter after I reached 60k miles. When I accelerate it stutter between 15-35 MPH I called Bill Brown Ford spoke to a service advisor , she stated it’s in the transmission so I took my vehicle to a transmission shop was informed nothing wrong with trans. The car jerks during take off biggest fear it shutting down while driving. No warning signals in the dash just begin to drive differently during take off. Too many complaint for this not to be listed as a recall before someone gets hurt.

Look up ODI 11683801 at NHTSA ↗

2
ODI 11506503

The start/stop technology works from time to time. Example. At a complete stop icon appears and show’s technology off- the device is NOT off. At times the technology will engage at a complete stop then suddenly turns off with in seconds. At times when this device is on one can hear a rattling noise. When leaving from a complete stop and applying the gas petal lightly the vehicle jumps/hop roughly 6” to 1’ without adding additional pressure to the gas petal. When using the advanced cruise control with NO vehicle in front of mine and have set the…

Look up ODI 11506503 at NHTSA ↗

ODI 11738932

Bought a used 2019 Ford Edge, and transmission had issues within 2weeks of minimal operation!! Transmission slippage, does not go into gear or has a long pause going into gear (even right from park). VERY HARD shifts in lower gears upon upshift AND downshift. Also, gets worse the longer you drive it. It jerks, bucks, lurches, snaps your neck forward or backward, or does not go at all!! After this happens for a few minutes, it wouldn't even go into reverse!! That's just TRYING to drive it. As you might imagine, it's quite difficult to concentrat…

Look up ODI 11738932 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Warning lights and dashboard alerts

199 mentions · 25.9% of complaints

Median mileage: 64,000 mi (105 usable records).

ODI 11218296 · 2,800 mi

SINGLE POINT OF FAILURE WHERE GROUND WIRE DISCONNECTED FROM ECM AND CAR LOST 100% FUNCTIONALITY AND SHUT DOWN COMPLETELY WHILE OPERATING/DRIVING WHILE STOPPED AT A RED LIGHT. HAZARDS WARNING LIGHTS WERE NON OPERABLE THEREFORE MY CONCERN IS IF AIRBAGS WOULD OF EVEN ACTUATED IF A REAR END ACCIDENT WOULD OF OCCURRED SINCE THE VEHICLE HAD NO FUNCTIONALITY. ISSUE CAUSED MAJOR TRAFFIC BACK UP AND POLICE HAD TO HAVE VEHICLE TOWED TO DEALER. WHILE WAITING FOR TOW TRUCK, I HAD TO CLIMB OVER CENTER CONSOLE TO MANUALLY OPEN REAR DOOR TO REMOVE MY TODDLER …

Look up ODI 11218296 at NHTSA ↗

ODI 11258599 · 9,000 mi

LOST STEERING WHILE PARALLEL PARKING ON A BUSY STREET WITH NUMEROUS WARNING LIGHTS APPEARING ON DASH, INCLUDING STEERING FAULT. THIS OCCURRED AT 9000 MILES AFTER ONLY 6 MONTHS OF DRIVING THIS BRAND-NEW CAR. CAR HAD TO BE TOWED THROUGH MY AAA MEMBERSHIP TO SAYBROOK FORD OTHERWISE THE FREE FORD CUSTOMER ASSISTANCE WOULD HAVE TOWED IT TO THE NEAREST DEALERSHIP & I EXPECTED TO BE TREATED BETTER AT THE DEALER WHERE I BOUGHT IT. THE CAR WAS IN THE SHOP FOR A WEEK WHILE THEY TRIED TO DIAGNOSE THE PROBLEM WHICH THE MECHANIC SAID OCCURRED IN A TIGHT TUR…

Look up ODI 11258599 at NHTSA ↗

ODI 11424720

Engine failed. Car was jumping and shaking out of control on the highway while I was going 60 mph and before I could pull of the highway it wouldn’t accelerate at all, and stopped directly in the middle of a busy highway.I could have been rear ended at a speed of 60 mph on a highway. It’s currently at Ford dealership. Before the car while parked made a gushing sound like water coming out of bath tub. After car started shaking check engine light and engine coolant over temperature came on.

Look up ODI 11424720 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

168 mentions · 21.9% of complaints

Median mileage: 72,850 mi (39 usable records).

ODI 11244141

TRANSMISSION ISSUES, SLIPS, SEEMS TO GET STUCK BETWEEN GEARS, CONSTANTLY SHIFTING, JERKY STARTS, JERKY STOPS, SHIFTING IS VERY OBVIOUS, ALWAYS UP AND DOWN ALWAY IN MOTION. STARTED NOTICING ON BACKROADS, BROUGHT IT INTO KRAUSE FORD IN WOODSTOCK GA. THEY HAD IT A FEW DAYS, SAID FORD THOUGHT IT WAS BAD GAS, NOT BAD GAS, THEY DID SOMETHING, PROBABLY CLEARED MEMORY. RAN AGAIN FOR A FEW DAYS THEN STARTED TO DEGRADE AND TO BACK TO THE SAME PROBLEMS. BROUGHT IT BACK IN SENT THEM ONE OF THE INCIDENTS ON THIS SITE. (8-15-2019) FIRST…

Look up ODI 11244141 at NHTSA ↗

ODI 11458983

Found 2 pea sized, spots of something on garage floor over 2 months period of time. Car had seemed to OK with exception of occasional delay in shifting gears. Returning from long drive home, car started jerking and studdering upon acceleration as merging onto highway. This happened several times throughout drive home. Could have been easily rear ended on busy highway, we were very nervous. The system light went on only during the intense jerking, when car was turned off, system light never turned back on when restarted. Vehicle Health report, d…

Look up ODI 11458983 at NHTSA ↗

ODI 11461880

Malfunctioning drivers seat belt that won’t extended consistently or once bucked it will inadvertently lock while leaning forward and then lock in jerky/slipping movements. The seatbelt sometimes can not even unlock and therefore cannot be used in the driver seat, putting the driver at risk in collision. The Ford service department would not recognize the problem until out of new car warranty. They have now diagnosed the problem and the new part is not available, putting the driver in a hazardous risk scenario

Look up ODI 11461880 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

66 mentions · 8.6% of complaints

Median mileage: 61,360 mi (22 usable records).

ODI 11219263 · 10,426 mi

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV D…

Look up ODI 11219263 at NHTSA ↗

ODI 11296726 · 7,000 mi

2019 FORD EDGE ST - USING PARALLEL PARK ASSIST FEATURE, I FOLLOWED PROMPTS ON SCREEN, THE CAR BACKED INTO ANOTHER VEHICLE, DAMAGING THE RIGHT REAR QUARTER-PANEL OF THE EDGE. I HAD TO TAKE OVER AND BRAKE ONCE I REALIZED IT WAS ABOUT TO HIT THE OTHER VEHICLE. NO ALERTS OR WARNINGS APPEARED ON THE SCREEN. THE SYSTEM SHOULDN'T HAVE CONTINUED WITH THE PARKING STEPS IF IT "LOST" ITS SENSORS ON THE SPACE AND SHOULD HAVE SENSED AN OBJECT IN THE PATH. THE VEHICLE ALSO HAS TRANSMISSION SHIFTING ISSUES AROUND 25-30 MPH. NEARLY STALLS BEFORE SHIFTING IN…

Look up ODI 11296726 at NHTSA ↗

ODI 11317931 · 16,300 mi

FROM STOP, BEGAN RIGHT TURN INTO CITY TRAFFIC. HEARD LOUD CLICKING NOISE IN DASHBOARD. ENGINE CUT OFF. LOST POWER STEERING. COASTED TO STOP ON SIDE OF THE CITY STREET. RESTARTED ENGINE SUCCESSFULLY AND DROVE AWAY.

Look up ODI 11317931 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

6 mentions · 0.8% of complaints

Median mileage: 63,425 mi (4 usable records).

ODI 11551863 · 72,850 mi

The contact owns a 2019 Ford Edge. The contact stated that the media center screen went blank. The contact stated that the buttons were missing on the screen upon starting or while driving the vehicle. The contact stated the driver's side seat belt failed to retract as needed. The contact had to manually feed the seat belt. While driving in low gear, the vehicle was jerking. The vehicle was slow to shift into the intended gear. When the brake pedal was depressed at a stop, the brake released without application. The fuel mileage was lower than …

Look up ODI 11551863 at NHTSA ↗

ODI 11591729 · 51,000 mi

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle shuddered, lunged forward, and stalled. There was no warning light illuminated. The contact was able to restart the vehicle. The contact stated that the failure had been recurring. Additionally, the contact stated that there was white smoke coming out of the exhaust pipe while starting and driving the vehicle. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion int…

Look up ODI 11591729 at NHTSA ↗

ODI 11605160

Unable to engage and maintain 1st gear on any grade. The design of the rotary shifter eliminated the 1st from the gear shifter leaving only paddle shifting and Sport mode. While in Sport mode with paddle shifters engaged, the car automatically shifts to 2nd gear at 4mph and around 900-1000 rpm (just above idle). When trying to downshift, the gear just flashes, making me unable to downshift to first gear. This forces the frequent engaging of brakes at steep grades, leading to brake overheating and potential brake failure. The design is a safety…

Look up ODI 11605160 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

3 mentions · 0.4% of complaints

Median mileage: 36,000 mi (1 usable records).

ODI 11644821 · 36,000 mi

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing an abnormal battery drainage, causing electrical functions, including the door lock power switch to become inoperable. The contact stated that the battery had been replaced three times within four years. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.

Look up ODI 11644821 at NHTSA ↗

ODI 11697929

I have had the high-pressure fuel pump fail on me three times in less than 10,000 miles. This causes the motor to shut down, crank no start and I’ve also had it blow the fuel pump off the top of the motor and dump the oil on the highway on the windshield all over the car, creating a severe crash hazard on these events

Look up ODI 11697929 at NHTSA ↗

ODI 11727372

When I had accelerated to pass a vehicle, the car acted as though it had been flooded with fuel, but then wasn’t getting enough fuel. It was shuttering/shaking and then eventually it completely shut down in the middle of traffic. I was in the left lane. The car would not start. I could not get it out of park to be able to get it off the road, causing a traffic delay and safety hazard to me and other cars on the road. This was during 5 o’clock traffic on a very busy road.

Look up ODI 11727372 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

3 mentions · 0.4% of complaints

Median mileage: 1,200 mi (1 usable records).

ODI 11399225 · 1,200 mi

EVERY TIME AFTER HARD ACCELERATION (ENGINE RPM > 4000), THE INTERIOR AIR VENTS AUTOMATICALLY OPEN FOR 5 TO 10 SECONDS (WHEN THE HVAC IS OFF) TO LET COOL AIR IN AND THEN AIR VENTS CLOSE OFF. AFTERWARDS, THERE IS REALLY A STRONG EXHAUST GAS SMELL FILL UP THE CABIN OF THE EDGE ST. REALLY UNBEARABLE.

Look up ODI 11399225 at NHTSA ↗

ODI 11519228

Vehicle stalled while out driving. White smoke coming from exhaust tail pipes & smell of gas from inside the vehicle which cause me to become dizzy & lightheaded. Engine started choking out & popping & white smoke coming from under hood. I cut vehicle off & call for roadside assistance- vehicle transported to Waldorf Ford Service Center. Vehicle diagnosed with ERG coolant leak coming from EGR cooler. Had to replace EGR cooler. Cost $1433.32. Solutions Warranty paid $607.82. I had to pay $825.50 which I am not happy about & I want Ford company t…

Look up ODI 11519228 at NHTSA ↗

ODI 11719309

check engine light came on took it to service they ran test on it code p0456 came up saying fuel leak

Look up ODI 11719309 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

2 mentions · 0.3% of complaints

Median mileage: 16,300 mi (1 usable records).

ODI 11317931 · 16,300 mi

FROM STOP, BEGAN RIGHT TURN INTO CITY TRAFFIC. HEARD LOUD CLICKING NOISE IN DASHBOARD. ENGINE CUT OFF. LOST POWER STEERING. COASTED TO STOP ON SIDE OF THE CITY STREET. RESTARTED ENGINE SUCCESSFULLY AND DROVE AWAY.

Look up ODI 11317931 at NHTSA ↗

ODI 11614342

Bought the vehicle used in July 2022 with around 80,000 miles. After 2 weeks of owning, vehicle started to shift weird and didn't seem to be driving normal. No warning or codes popped up but called dealership to see if they knew what was going on. Took it in and had them hook it up to their systems and still had no codes. Then after test driving, said that it was the torque converter. They replaced it and the vehicle seemed to drive fine until about 11 or 10 months later. The vehicle started to have similar issues but worse. Misfiring when driv…

Look up ODI 11614342 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b