U.S. public vehicle records

2023 Ford EXPLORER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

110 owner complaints analyzed

15 distinct recall campaigns

17,000 mi median reported failure mileage

Scope: 2023 model year. Data updated: 2026-09-30 (September 30, 2026). 25 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 25 of 110 complaints (22.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	14	12.7%
Braking behavior	10	9.1%
Transmission and shifting	9	8.2%
Electrical and battery issues	9	8.2%
Engine operation	4	3.6%
Fuel system concerns	1	0.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other

Suspension

Electrical System

Power Train

Steering

Engine

Structure:Body

Back Over Prevention

Unknown Or Other: 25; Suspension: 14; Electrical System: 13; Power Train: 12; Steering: 12; Engine: 10; Structure:Body: 7; Back Over Prevention: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 18; 25,000 to 49,999: 5; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (18). 85 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023

2024

2025

2026

2023: 19; 2024: 28; 2025: 30; 2026: 33

Pattern summary

Unknown Or Other leads the component reports. Steering behavior appears in 14 complaint narratives. Braking behavior appears in 10 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11513768 · 2023-03-25 (March 25, 2023)

The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy.

Owner-reported narrative. Look up ODI 11513768 at NHTSA ↗

Owner report 11517340 · 2023-04-16 (April 16, 2023)

I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collisi…

Owner-reported narrative. Look up ODI 11517340 at NHTSA ↗

Owner report 11518193 · 2023-04-21 (April 21, 2023)

The contact owns a 2023 Ford Explorer. The contact stated while driving 65 MPH, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road and noticed that the sunroof had shattered independently. The contact took the vehicle to the local dealer and was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,500.

Owner-reported narrative. 2,500 miles reported. Look up ODI 11518193 at NHTSA ↗

Owner report 11532171 · 2023-07-13 (July 13, 2023)

I purchased a new 2023 Ford Explorer and during the finance process I found out it had a rear back up camera recall . I wasn’t able to take possession of my vehicle . It’s been sitting on the car dealership lot where I bought it . I bought it May 26th and the repair still hasn’t been resolved !! I want my vehicle !! I’m making a substantial payment on a vehicle I can’t have !!!! Please resolve this ASAP !!!!

Owner-reported narrative. Look up ODI 11532171 at NHTSA ↗

Owner report 11532863 · 2023-07-17 (July 17, 2023)

-PARKING BRAKE IS AUTO ENGAGED 100% OF THE TIME AT START or WHILE SHIFTING OUT OF PARK or SHIFTING BETWEEN GEARS. DRIVE or REVERSE -TO DISENGAGE THE PARK BRAKE YOU HAVE TO DEPRESS THE ACCELERATOR PEDAL. -PRESSURE ON THE ACCELERATOR TO DISENGAGE IS INCONNSISTENT EVERY TIME. -VEHICLE LURCHES UNCONTROLLABLY WHEN RELEASING THE VEHICLE OFF THE EMERGENCY PARKING BRAKE SETTING. -THE JOLT OF THE VEHICLE FROM THE DEPRESS PRESSURE IS SO SIGNIFICANT AND DANGEROUS CAUSING THE RISK TO HITTING ANY PARKED VEHICLE WHILE PARALLEL PARKING OR HITTING STRUCTURE/G…

Owner-reported narrative. Look up ODI 11532863 at NHTSA ↗

Owner report 11535307 · 2023-07-30 (July 30, 2023)

At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced proper…

Owner-reported narrative. Look up ODI 11535307 at NHTSA ↗

Owner report 11536377 · 2023-08-03 (August 3, 2023)

I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The servi…

Owner-reported narrative. Look up ODI 11536377 at NHTSA ↗

Owner report 11537758 · 2023-08-10 (August 10, 2023)

The contact owns a 2023 Ford Explorer. The contact stated that upon purchasing the vehicle, she was made aware that the VIN was included in NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The dealer confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confir…

Owner-reported narrative. Look up ODI 11537758 at NHTSA ↗

Recall history

15 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V022000 · Back Over Prevention: Sensing System: Camera

Reported: 2023-01-23 (January 23, 2023)

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Suspension	Too few reports for a range	3,000 mi	3 (sparse)	ODI 11575332 · 3,000 mi The contact owns a 2023 Ford Explorer. The contact stated there was an unknown part loosened at the front of the vehicle. While driving at unknown speeds, there was an abnormal rattling noise detected from the strut that had become louder over time. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the front-end bolts were tightened. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The contact related the fai… Look up ODI 11575332 at NHTSA ↗ ODI 11620574 · 2,000 mi The contact's wife owns a 2023 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where it was determined that the front struts had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The dealer replaced the front struts three times; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V091000(S… Look up ODI 11620574 at NHTSA ↗ ODI 11665773 · 18,000 mi The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alter… Look up ODI 11665773 at NHTSA ↗
Electrical System	10,000–44,500 mi	33,000 mi	5	ODI 11624049 · 10,000 mi The contact owns a 2023 Ford Explorer. The contact stated while driving 15-20 MPH, the vehicle stalled on several occasions. The vehicle was restarted after fifteen minutes. The vehicle failed to unlock from inside or outside with the key. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the ground wire had caused the failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately… Look up ODI 11624049 at NHTSA ↗ ODI 11671921 · 33,000 mi The contact owns a 2023 Ford Explorer. The contact stated while his wife had parked and remained in the vehicle, and while driving at various speeds, several unknown warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and the contact was informed that the Cross-traffic monitor and Blind Spot monitor had failed. The contact was informed that the software was updated; however, the failure persisted. The vehicle was not repaired. The manufacture was notified of the failure and opened a ca… Look up ODI 11671921 at NHTSA ↗ ODI 11675704 · 44,500 mi The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There were several unknown warning lights illuminated. The vehicle was taken to the dealer, where the vehicle was diagnosed and determined that the wiring harness located on the passenger’s side of the vehicle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,500. Look up ODI 11675704 at NHTSA ↗
Power Train	Too few reports for a range	10,600 mi	2 (sparse)	ODI 11583793 · 1,200 mi The contact owns a 2023 Ford Explorer. The contact stated while driving 45 MPH, the transmission slipped and unexpectedly downshifted to first gear, causing the vehicle to jerk. The contact pulled to the side of the road and parked the vehicle. The contact revved the engine, shifted the transmission to drive(D), and drove to the destination. Additionally, on a separate occasion, the vehicle lost motive power while driving. A bystander helped the contact by pushing the vehicle to the side of the road. The vehicle was able to be restarted. The ve… Look up ODI 11583793 at NHTSA ↗ ODI 11644576 · 20,000 mi The contact owns a 2023 Ford Explorer. The contact stated while driving 60-70 MPH, the rear subframe bolt detached, and destroyed the axle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V675000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the rear axle was damaged, and the horizontal bolt had fractured in half. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,00… Look up ODI 11644576 at NHTSA ↗
Steering	Too few reports for a range	3,000 mi	3 (sparse)	ODI 11575332 · 3,000 mi The contact owns a 2023 Ford Explorer. The contact stated there was an unknown part loosened at the front of the vehicle. While driving at unknown speeds, there was an abnormal rattling noise detected from the strut that had become louder over time. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the front-end bolts were tightened. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The contact related the fai… Look up ODI 11575332 at NHTSA ↗ ODI 11620574 · 2,000 mi The contact's wife owns a 2023 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where it was determined that the front struts had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The dealer replaced the front struts three times; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V091000(S… Look up ODI 11620574 at NHTSA ↗ ODI 11665773 · 18,000 mi The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alter… Look up ODI 11665773 at NHTSA ↗
Engine	Too few reports for a range	8,664 mi	2 (sparse)	ODI 11611836 · 6,700 mi The contact owns a 2023 Ford Explorer. The contact stated while driving 70 MPH on the expressway in the center lane, the Forward Collision Avoidance system engaged, and the vehicle came to an abrupt stop and failed to restart. After several minutes the vehicle restarted, and the contact was able to continue driving. Additionally, while in a parking lot, the vehicle shut off and failed to restart. After several minutes, the vehicle restarted. The Forward Collision Avoidance warning light illuminated while driving with no other vehicle nearby. Th… Look up ODI 11611836 at NHTSA ↗ ODI 11681823 · 10,628 mi The contact owns a 2023 Ford Explorer. While the contact’s son was driving at an undisclosed speed, the vehicle shuddered and shook violently. The driver noticed a strong fuel odor inside the vehicle. The hood was raised, and the fuel odor was much stronger. The vehicle was towed to the residence. The contact’s son, who is a certified mechanic, used a diagnostic machine to retrieve DTC: P0300, P0304, P0305, P0306, and P0352, indicating several cylinder misfires. The vehicle was towed to the dealer the following day and was diagnosed with three … Look up ODI 11681823 at NHTSA ↗
Back Over Prevention	Too few reports for a range	5,000 mi	2 (sparse)	ODI 11680777 · 7,000 mi The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the safe operation of the vehicle. The contact stated that the black screen was permanently displayed on the rearview camera. The contact stated that none of … Look up ODI 11680777 at NHTSA ↗ ODI 11682243 · 3,000 mi The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). The contact received Customer Satisfaction Program (CSP): 24B47 in August 2024. However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Most recently, the contact stated that when the vehicle was started, the navigational system displayed a black screen, compromising the functions on the screen. No war… Look up ODI 11682243 at NHTSA ↗

Component	Unknown Or Other	Suspension	Electrical System	Power Train	Steering	Engine	Structure:Body	Back Over Prevention
Unknown Or Other	—	0	0	1 ODI 11535307 At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced proper… Look up ODI 11535307 at NHTSA ↗	1 ODI 11536377 I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The servi… Look up ODI 11536377 at NHTSA ↗	1 ODI 11535307 At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced proper… Look up ODI 11535307 at NHTSA ↗	0	0
Suspension	0	—	0	1 ODI 11638233 popping/rattling sound coming from front passenger side and transmission is shifting hard at lower gears. vehicle is in shop waiting on repairs. front struts bad and had to be replaced at 12,555 miles. transmission software had to be upgraded and wiring harness for transmission under vehicle had to be repaired. Look up ODI 11638233 at NHTSA ↗	5 ODI 11575332 · 3,000 mi The contact owns a 2023 Ford Explorer. The contact stated there was an unknown part loosened at the front of the vehicle. While driving at unknown speeds, there was an abnormal rattling noise detected from the strut that had become louder over time. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the front-end bolts were tightened. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The contact related the fai… Look up ODI 11575332 at NHTSA ↗ ODI 11620574 · 2,000 mi The contact's wife owns a 2023 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where it was determined that the front struts had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The dealer replaced the front struts three times; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V091000(S… Look up ODI 11620574 at NHTSA ↗ ODI 11665773 · 18,000 mi The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alter… Look up ODI 11665773 at NHTSA ↗	0	1 ODI 11648886 Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle. Look up ODI 11648886 at NHTSA ↗	0
Electrical System	0	0	—	4 ODI 11557544 Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within 18 hours of purchasing this NEW car. And several times over the subsequent week. Indicator light went on intermittently & so did same problems described above. My safety was put at risk because my car was not driving properly which caused distraction. I was confused abo… Look up ODI 11557544 at NHTSA ↗ ODI 11561829 On 11/27/2023, my family and I were in this vehicle as I was driving on a side street. Suddenly the engine shut down while I was driving. I was fortunate enough to pull the car into a parking lot to be towed to a nearby Ford dealer. After a week of research the problem, they could not find anything wrong and returned the car to me. A week later, as I was driving to a major intersection, it shut down again. I called for a tow truck and was able to bring it to a Ford dealer nearby in Greer, SC. Again, they could not find out what the problem… Look up ODI 11561829 at NHTSA ↗ ODI 11708523 While in moderate snow attempted to go from backing up to drive and the vehicle stopped, parking brake auto engaged, powertrain (wrench) trouble light illuminated. The trouble light did not shut off after sitting overnight. Look up ODI 11708523 at NHTSA ↗	0	4 ODI 11557544 Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within 18 hours of purchasing this NEW car. And several times over the subsequent week. Indicator light went on intermittently & so did same problems described above. My safety was put at risk because my car was not driving properly which caused distraction. I was confused abo… Look up ODI 11557544 at NHTSA ↗ ODI 11561829 On 11/27/2023, my family and I were in this vehicle as I was driving on a side street. Suddenly the engine shut down while I was driving. I was fortunate enough to pull the car into a parking lot to be towed to a nearby Ford dealer. After a week of research the problem, they could not find anything wrong and returned the car to me. A week later, as I was driving to a major intersection, it shut down again. I called for a tow truck and was able to bring it to a Ford dealer nearby in Greer, SC. Again, they could not find out what the problem… Look up ODI 11561829 at NHTSA ↗ ODI 11613871 At a stop light and all of the power in the vehicle went out and Explorer would not start. Hazards would not turn on and doors (besides driver door) would not unlock. Got out of the vehicle to try the fob and white smoke came billowing out from engine. Fire department and police were called. No warning lights or messages were seen on vehicle. Vehicle only has 10K miles on it. Vehicle was taken to dealership for diagnostics. Look up ODI 11613871 at NHTSA ↗	0	1 ODI 11682243 · 3,000 mi The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). The contact received Customer Satisfaction Program (CSP): 24B47 in August 2024. However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Most recently, the contact stated that when the vehicle was started, the navigational system displayed a black screen, compromising the functions on the screen. No war… Look up ODI 11682243 at NHTSA ↗
Power Train	1 ODI 11535307 At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced proper… Look up ODI 11535307 at NHTSA ↗	1 ODI 11638233 popping/rattling sound coming from front passenger side and transmission is shifting hard at lower gears. vehicle is in shop waiting on repairs. front struts bad and had to be replaced at 12,555 miles. transmission software had to be upgraded and wiring harness for transmission under vehicle had to be repaired. Look up ODI 11638233 at NHTSA ↗	4 ODI 11557544 Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within 18 hours of purchasing this NEW car. And several times over the subsequent week. Indicator light went on intermittently & so did same problems described above. My safety was put at risk because my car was not driving properly which caused distraction. I was confused abo… Look up ODI 11557544 at NHTSA ↗ ODI 11561829 On 11/27/2023, my family and I were in this vehicle as I was driving on a side street. Suddenly the engine shut down while I was driving. I was fortunate enough to pull the car into a parking lot to be towed to a nearby Ford dealer. After a week of research the problem, they could not find anything wrong and returned the car to me. A week later, as I was driving to a major intersection, it shut down again. I called for a tow truck and was able to bring it to a Ford dealer nearby in Greer, SC. Again, they could not find out what the problem… Look up ODI 11561829 at NHTSA ↗ ODI 11708523 While in moderate snow attempted to go from backing up to drive and the vehicle stopped, parking brake auto engaged, powertrain (wrench) trouble light illuminated. The trouble light did not shut off after sitting overnight. Look up ODI 11708523 at NHTSA ↗	—	0	5 ODI 11513768 The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy. Look up ODI 11513768 at NHTSA ↗ ODI 11535307 At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced proper… Look up ODI 11535307 at NHTSA ↗ ODI 11557544 Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within 18 hours of purchasing this NEW car. And several times over the subsequent week. Indicator light went on intermittently & so did same problems described above. My safety was put at risk because my car was not driving properly which caused distraction. I was confused abo… Look up ODI 11557544 at NHTSA ↗	0	0
Steering	1 ODI 11536377 I leased a brand new 2023 Ford Explorer. The day I was driving it home I noticed a distinct cracking/popping sound when I turned the steering wheel to the left while lifting my foot off the brake. It is not a series of pops. It’s just one pop when the wheel is turned. When I got home I took out the paper mat that was on the floor to make sure there were no other sounds in the car. The sound happens each time I am in my vehicle & it only happens when the wheel is turned to the left going less than 1 mph. I took it to a Ford dealership. The servi… Look up ODI 11536377 at NHTSA ↗	5 ODI 11575332 · 3,000 mi The contact owns a 2023 Ford Explorer. The contact stated there was an unknown part loosened at the front of the vehicle. While driving at unknown speeds, there was an abnormal rattling noise detected from the strut that had become louder over time. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the front-end bolts were tightened. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The contact related the fai… Look up ODI 11575332 at NHTSA ↗ ODI 11620574 · 2,000 mi The contact's wife owns a 2023 Ford Explorer. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the front end of the vehicle. The vehicle was taken to the dealer, where it was determined that the front struts had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The dealer replaced the front struts three times; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V091000(S… Look up ODI 11620574 at NHTSA ↗ ODI 11665773 · 18,000 mi The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alter… Look up ODI 11665773 at NHTSA ↗	0	0	—	0	0	0
Engine	1 ODI 11535307 At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced proper… Look up ODI 11535307 at NHTSA ↗	0	4 ODI 11557544 Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within 18 hours of purchasing this NEW car. And several times over the subsequent week. Indicator light went on intermittently & so did same problems described above. My safety was put at risk because my car was not driving properly which caused distraction. I was confused abo… Look up ODI 11557544 at NHTSA ↗ ODI 11561829 On 11/27/2023, my family and I were in this vehicle as I was driving on a side street. Suddenly the engine shut down while I was driving. I was fortunate enough to pull the car into a parking lot to be towed to a nearby Ford dealer. After a week of research the problem, they could not find anything wrong and returned the car to me. A week later, as I was driving to a major intersection, it shut down again. I called for a tow truck and was able to bring it to a Ford dealer nearby in Greer, SC. Again, they could not find out what the problem… Look up ODI 11561829 at NHTSA ↗ ODI 11613871 At a stop light and all of the power in the vehicle went out and Explorer would not start. Hazards would not turn on and doors (besides driver door) would not unlock. Got out of the vehicle to try the fob and white smoke came billowing out from engine. Fire department and police were called. No warning lights or messages were seen on vehicle. Vehicle only has 10K miles on it. Vehicle was taken to dealership for diagnostics. Look up ODI 11613871 at NHTSA ↗	5 ODI 11513768 The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy. Look up ODI 11513768 at NHTSA ↗ ODI 11535307 At 36-42 mph the vehicle vibrates underneath, not the stearing wheel, it is clear something is not right. The vibration goes away when you hit 43 mph it smooths out and you dont feel it. No lights come on, I have had it checked and because there is no recall or a faulty light coming on or a sensor in my computer module, there is nothing Ford can do they say. They did tell me that Ford is aware of this as there are about 8 other vehicles they have seen that have this same issue. I am thinking possiibly the drive shaft is not balanced proper… Look up ODI 11535307 at NHTSA ↗ ODI 11557544 Every time i was traveling in sport mode, shifting was delayed & was very rough transition to next gear. Car was not accelerating or decelerating properly. Burning smell came from the engine. Car’s electrical momentarily went haywire. Wrench light came on. This happened within 18 hours of purchasing this NEW car. And several times over the subsequent week. Indicator light went on intermittently & so did same problems described above. My safety was put at risk because my car was not driving properly which caused distraction. I was confused abo… Look up ODI 11557544 at NHTSA ↗	0	—	0	0
Structure:Body	0	1 ODI 11648886 Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle. Look up ODI 11648886 at NHTSA ↗	0	0	0	0	—	0
Back Over Prevention	0	0	1 ODI 11682243 · 3,000 mi The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). The contact received Customer Satisfaction Program (CSP): 24B47 in August 2024. However, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Most recently, the contact stated that when the vehicle was started, the navigational system displayed a black screen, compromising the functions on the screen. No war… Look up ODI 11682243 at NHTSA ↗	0	0	0	0	—

Component complaint heatmap
Component	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026	2027
Steering	80936.2% ODI 10482910 · 300 mi POWER STEERING FAILURE WHILE BACKING UP AND DRIVING. TURNING VEHICLE OFF AND ON CAUSES POWER STEERING TO WORK. VERY HARD TO STEER, NOT SAFE TO DRIVE... DEALER IS PUTTING A HOLE NEW POWER STEERING UNIT IN... *TR Look up ODI 10482910 at NHTSA ↗	48528.9% ODI 10573219 · 5,677 mi TO AVOID HITTING ANOTHER VEHICLE THAT ILLEGALLY CAME INTO THE LANE I WAS ENTERING (THEY WERE DRIVING ON THE SHOULDER), I HAD TO TAKE EVASIVE ACTION, WHICH CAUSED ME TO TURN MY VEHICLE INTO A CURB. AT THE TIME, I WAS TRAVELING 15 TO MAYBE 20 MPH. AFTER HITTING THE CURB, MY VEHICLE CAME TO A STOP AND UPON INSPECTION I DISCOVERED THAT THE LOWER CONTROL ARM HAD COMPLETELY BROKEN IN HALF. MY VEHICLE WAS TOWED TO A LOCAL DEALERSHIP, WHERE THEY SUBSEQUENTLY SERVICED THE VEHICLE, WHICH I PICKED UP ON MARCH 15, 2014. HOWEVER, WITHIN 100 MILES OF DRI… Look up ODI 10573219 at NHTSA ↗	33618.8% ODI 10680739 · 25 mi FORD MOTOR CO. AND WORTHINGTON FORD OF LONG BEACH, CA ARE SELLING VEHICLES WITH DAMAGED/DEFECTIVE STEERING AND REFUSING TO FIX THE DEFECT(S). 1/25/2015 PURCHASED FORD EXPLORER (8 MILES ON VEHICLE); DAY AFTER PURCHASE, 1/26/2015, NOTICED PROBLEM WITH STEERING, PARKED VEHICLE, WOULD NOT DRIVE OR LET WIFE DRIVE. RETURNED VEHICLE IMMEDIATELY TO DEALER VIA ARMSTRONG TOWING (FLATBED) FOR REPAIRS/EVALUATION. WORTHINGTON FORD OF LONG BEACH: [XXX] ALL ACCUSED ME OF CAUSING THE DAMAGE; SAID IT ISN'T UNDER WARRANTY SERVICE AND WANTED TO CHARGE ME $600.00… Look up ODI 10680739 at NHTSA ↗	50320.5% ODI 10838706 · 12,200 mi WHILE MAKING A TURN ON A LOCAL STREET POWER STEERING WENT OUT. I WAS ABLE TO PULL TO THE SIDE SHUT OFF THE VEHICLE AND WAITED A MINUTE AND RESTARTED NO FURTHER ISSUES. I HAVE OWNED MANY EXPLORERS INCLUDING 11-13 AND NOW 16. THE 16 HAS 12K MILES ON IT. Look up ODI 10838706 at NHTSA ↗	754.4% ODI 10913513 2017 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE ALERT GAUGE MESSAGE CENTER DISPLAYS FAILURE OF COLLISION WARNING SYSTEM, TRACKING CONTROL SYSTEM AND STEERING SYSTEM. ATTEMPTS TO REPLACE/REPAIR SENSOR AND STEERING COLUMN FAILS. SMD THE DEALER INFORMED THE CONSUMER A SENSOR WAS REPLACED. TWO DAYS LATER, THE DEALER CALLED THE CONSUMER AND INFORMED HIM THE VEHICLE NEEDED TO BE REPROGRAMMED AND STEERING COLUMN NEEDED TO BE REPLACED. JB Look up ODI 10913513 at NHTSA ↗	182.5% ODI 11118467 · 8,400 mi MY EXPLORE HAS FAILED TO START ON 4 DIFFERENT OCCASIONS. THE DEALER SERVICE DEPARTMENT SENT A TOW TO GET THE CAR, AND THE DRIVER GOT IT TO START AFTER SEVERAL ATTEMPTS, THEN HE SHUT IF OFF AND IT FAILED TO START AGAIN. THE SERVICE MANAGER TOLD ME HE COULDN'T GET THE ISSUE TO OCCUR SO THERE WASN'T ANYTHING FOR HIM TO DO EVEN THOUGH HE HAD A FAULT CODE. MY EXPLORE ONLY HAS LEST THAN 9000 MILES AND IS STILL UNDER WARRANTY BUT YET THEY ARE TELLING ME THERE ISN'T ANYTHING THEY CAN DONE AFTER KEEPING MY CAR FOR 3 WEEKS. THERE SHOULD BE THINGS THAT SH… Look up ODI 11118467 at NHTSA ↗	93.0% ODI 11208940 · 1,800 mi ON MARCH 2ND 2019 FORD EXPLORER SPORT WITH 1,800 MILES WAS TOWED TO THOMASSEN FORD IN CHARLES TOWN WV LEAVING OWNER STRANDED. COMPLAINED OF STRONG FUEL/GASOLINE ODOR INSIDE THE VEHICLE. FUEL/GASOLINE WAS LEAKING BADLY OUT OF THE VEHICLE ONTO THE EXHAUST PIPE. ON MARCH 4TH NOTIFICATION WAS PROVIDED FROM SERVICE WRITER THAT NONE OF THE FUEL LINES OR CLAMPS WERE ATTACHED PROPERLY FROM THE FACTORY. VEHICLE SAT AT THOMASSEN FORD UNTIL MARCH 27TH WHEN REPAIRS WERE COMPLETE. APRIL 9TH 2019 SOME FORM OF FLUID LEAKED OUT OF THE PARKED VEHICLE FOR 8… Look up ODI 11208940 at NHTSA ↗	242.0% ODI 11315531 · 900 mi WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING Look up ODI 11315531 at NHTSA ↗	51.2% ODI 11404027 · 20 mi THE WHEEL WELLS OF THE VEHICLE COLLECT LARGE AMOUNTS OF SNOW AND ICE. THIS BUILD UP CONSTRICTS THE WHEELS OF THE VEHICLE CONTACTING THE TIRES RESTRICTING ROTATION AND STEERING. THIS IS AN EXTREMELY DANGEROUS POTENTIALLY DEADLY SITUATION. WE HAVE CONTACTED FORD MOTOR COMPANY AND THE DEALERSHIP. NO REMEDY TO THIS SITUATION HAS BEEN OFFERED. PLEASE INVESTIGATE AND ANY ASSISTANCE IS APPRECIATED. I BELIEVE THIS IS A WIDE SPREAD PROBLEM FORD IS UNWILLING TO DEAL WITH. THIS CONDITION OCCURS IN COLD WEATHER AND SNOWY ICY CONDITIONS. THE BUILD UP HA… Look up ODI 11404027 at NHTSA ↗	93.4% ODI 11504904 · 207,000 mi The contact owns a 2022 Ford Explorer. The contact stated while starting the vehicle, the steering wheel started moving independently from side to side, without warning. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 207,000. Look up ODI 11504904 at NHTSA ↗	1210.9% ODI 11517340 I rented a 2023 Ford Explorer. I had many issues with the added safety features while renting it, ultimately resulting in an accident. Firstly, the lane keeping assist did not function properly. In construction zones, back roads, and during rainy weather, the vehicle would jerk very hard to one side of the other. Even after trying to shut off the lane keeping assist feature, it it would automatically turn back on. Luckily, most of those incidents would happen in low traffic areas. Until the final time it happened, resulting in a head on collisi… Look up ODI 11517340 at NHTSA ↗	29.5% ODI 11633176 · 3,600 mi The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V091000 (SUSPENSION, STEERING). The vehicle was taken to the local dealer, where it was diagnosed that the front struts were worn and needed to be replaced. The dealer recomm… Look up ODI 11633176 at NHTSA ↗	98.9% ODI 11683816 On October 24, 2024, my 2025 Ford Explorer ST experienced a sudden steering column lock and complete loss of braking while I was driving, leading to a crash and injuries. The vehicle had approximately 800 miles and was a warranty replacement provided weeks earlier. Prior to delivery, the dealer referenced a Quality Assurance hold of about two months on this vehicle, which was not disclosed to me in any detail. The simultaneous loss of steering and brakes suggests a potential common cause safety defect that may affect other 2025 Explorer ST v… Look up ODI 11683816 at NHTSA ↗	12.6% ODI 11740470 Purchased new 26 Ford Explorer on [XXX] from Franklin Ford in TN. During test drive noted the BlueCruise hands free was canceling but was advised by dealer that it might need to download an update or sync my profile. Next day I confirmed the BlueCruise and adaptive cruise was not working. The hands free BlueCruise and adaptive system will cancel randomly with no warning even while in turn. This almost caused me to slam into the vehicle next to me several times but was able to catch the wheel just in time. This is an extreme danger and hazard. T… Look up ODI 11740470 at NHTSA ↗	0Unavailable No examples available for this selection.
Unknown Or Other	34415.4% ODI 10497684 · 1,023 mi I JUST BOUGHT A 2013 FORD EXPLORER LAST WEEK AND I AM HAVING AN ISSUE WITH BURNT OIL SMELL GETTING INSIDE THE CABIN EVEN WITH A/C IN RECIRCULATION MODE. IT IS SUCH A DISAPPOINTMENT TO PAY OVER 40K FOR A BRAND NEW SUV AND BEEN DEALING WITH SUCH AN ISSUE. I HAVE A NEWBORN AND I AM AFRAID TO TAKE IT WITH ME IN THE EXPLORER BECAUSE I GUESS IT IS HARMFUL FOR ANYBODY. FIRST TIME I BOUGHT A FORD AND I AM NOT HAPPY ABOUT MY DECISION TO SWITCH BRANDS. I TOOK TO THE DEALERSHIP AND NEED TO GO BACK ON MONDAY TO DO A SYSTEM UPDATE BUT I DON'T THINK UPDATING… Look up ODI 10497684 at NHTSA ↗	33620.0% ODI 10608596 · 100 mi WHEN DRIVING MY 2014 FORD EXPLORER AT ANY SPEED AND ON ANY TERRAIN, THE EXHAUST FUMES ENTER INTO THE CABIN OF THE VEHICLE. THE ODOR IS EXTREME, CAUSES HEADACHES, NAUSEA, AND TENDS TO BURN MY EYES AS WELL AS MY GRANDDAUGHTER, WHO IS WITH ME MOST OF THE TIME. BECAUSE THERE HAVE NOT BEEN ENOUGH PEOPLE COMPLAIN OF THIS PROBLEM, AND BECAUSE FORD HAS NOT RECOGNIZED THAT THERE IS A PROBLEM, MY DEALER WAS NOT GOING TO ATTEMPT TO FIX THE PROBLEM. FINALLY THEY HAVE AGREED TO SPRAY THE UNDER PART OF THE EXHAUST WITH A RUBBERIZED SEALANT THAT WAS USED … Look up ODI 10608596 at NHTSA ↗	40222.4% ODI 10716742 · 4,000 mi RETURNING HOME FROM CHURCH WHEN ALL OF A SUDDEN I COULD NOT STEER THE CAR. IT WAS VEERING TO THE LEFT AND I COULD NOT STRAIGHTEN IT UP. THERE WAS A THUD AND DIRT AND DUST AND THE CAR STOPPED. GOT OUT AND THE FRONT LEFT SUSPENSION WAS ON THE GROUND. NO TICKET, NO NOTHING BECAUSE I DID NOT HIT ANYTHING. FORD HAS MADE A DECISION THAT IS WAS NOT A CAR FAILURE. WE ASK FOR THE FINDINGS OF THERE INSPECTIONS AND WAS TOLD THY DID NOT RELEASE THOSE TO THE CUSTOMER. WE REALLY WOULD LIKE TO SEE THEIR REPORT AS I DID NOT HIT ANYTHING AND WANT TO KNOW WHY TH… Look up ODI 10716742 at NHTSA ↗	43017.5% ODI 10817212 · 4,567 mi PURCHASED 2016 FORD EXPLORER NEW. HAS 4567 MILES ON IT. STARTING NOTICING A POPPING SOUND UNDER FOOT FLOOR BOARD DRIVER SIDE WHENEVER I FIRST START THE VEHICLE AND MOVE FORWARD TO ABOUT 7 MILES PER HOUR ABOUT TWO MONTHS AFTER PURCHASE. NOISE DOES NOT HAPPEN ANYTIME AFTER THE FIRST POP WHILE DRIVING, ONLY WHEN YOU FIRST START THE VEHICLE AND MOVE FORWARD AT ABOUT 7 MPH. TOOK TO FORD DEALER TO HAVE THE NOISE CHECKED OUT THEY ADJUSTED THE FRONT BRIDGE LINK BOLT AS PER TSB 15-0186 AND SAID THE NOISE WAS GONE. I WENT TO PICK UP THE VEHICLE AND AS S… Look up ODI 10817212 at NHTSA ↗	36921.8% ODI 10906040 · 200 mi I HAVE A 2017 FORD EXPLORER THAT HAS A EXHAUST LEAK THAT I SMELL WHEN I ENTER THE HIGHWAY. I ALSO SMELL THIS ODOR WHEN I TOW MY WAVE RUNNER. THE ODOR IS SO STRONG THAT MY SON VOMITED WHILE IN THE VEHICLE. I TOOK MY 2017 FORD EXPLORER TO THE DEALER AND THEY TOLD ME THAT THEY WERE AWARE OF THE PROBLEM BUT CAN NOT FIX IT. THIS IS A BRAND NEW VEHICLE THAT I CANNOT DRIVE AND FORD DOES NOT CARE. WHAT CAN I DO? I GOOGLED THIS ISSUE TO SEE IF ANYONE ELSE IS HAVING THIS ISSUE AND I FOUND THAT THERE IS A LAWSUIT AGAINST FORD FOR THIS SAME ISSUE WITH 2011… Look up ODI 10906040 at NHTSA ↗	16722.8% ODI 11072324 · 5 mi THE CAR INTERMITTENTLY WREAKS OF GAS FUMES (NOT CARBON MONOXIDE) ON THE INSIDE OF THE CARE. THIS PRIMARILY HAPPENS BETWEEN 1/4 TO TO A FULL GAS TANK. THE SMELL ALWAYS OCCURS AFTER A GAS FILL UP. THE GAS TANK IS NEVER OVERFILLED. IT ALSO HAPPENS WHEN TAKING A SHARP TURN AFTER A STOP SIGN/LIGHT, AND WHEN BRAKING SWIFTLY. LIVING IN A NORTHERN CLIMATE, THE GAS SMELL GETS TO BE SO BAD, THAT WINDOWS NEED TO PERIODICALLY BE OPENED IN ORDER TO VENT THE VEHICLE OF GAS SMELL. THIS DOES NOT GO OVER WELL WHEN IT IS ZERO OUTSIDE. WITH OVER 3500 MI… Look up ODI 11072324 at NHTSA ↗	4715.8% ODI 11233031 · 3,000 mi THE 2019 FORD EXPLORER IS DELIVERED NEW WITH ONE INADEQUATE HORN. ALL OTHER MODEL YEARS HAVE TWO HORNS AND ARE WHAT YOU EXPECT FROM A HORN. THIS IS A DANGEROUS SITUATION, THE HORN IS SO LOW I COULD NOT SCARE A SQUIRREL. FORD MOTOR COMPANY SAID THEY CANNOT UPGRADE. THE FORD DEALER SAID THEY CANNOT UPGRADE WITHOUT EFFECTING THE WARRANTY. Look up ODI 11233031 at NHTSA ↗	20717.0% ODI 11282678 · 75 mi HAVE EXTREMELY STRONG EXHAUST FUMES COMING IN THE FRESH AIR INTAKE-MAKING ME AND MY PASSENGERS EXTREMELY SICK-NAUSEUS, REALLY BAD HEADACHES, EXTREMELY SLEEPY, ACID REFLUX AND EVEN HAVE PEOPLE ASK HALF HOUR AFTER LEAVING THE VEHICLE IF WE'VE BEEN STANDING NEXT TO AN EXHAUST PIPE!!!! ONE OF THESE TIMES, IM NOT GOING TO REALISE JUST HOW TIRED ITS MAKING ME-THAT I CRASH AND KILL MYSELF OR WORSE KILL SOMEONE ELSE OR FAMILY!! SERIOUS ISSUE ANS FORD CLAIMS......NOTHING WRONG!! [XXX]!! THIS IS A DEADLY FLAW THAT NEEDS TO BE DEALT WITH RIGHT NOW!!! WAY … Look up ODI 11282678 at NHTSA ↗	8419.6% ODI 11429352 Constant shuddering between 30-45mph. Local dealer fobs it off as typical, I've driven other 2020 and 2021 Explorers, none have exhibited similar symptoms. Dealer refuses to repair, Ford corporate will not investigate. Has already had one rear axle replaced under warranty, not waiting another 3 weeks for parts when this one breaks again. Look up ODI 11429352 at NHTSA ↗	5520.6% ODI 11470468 Purchased car 5/31/22 from Apple Ford, 8800 Stanford Blvd, Columbia MD 21045. Started hearing sounds of rodent infestation 2 days later. Sporadic scurrying sounds that seemed to be coming from metal frame area above headliner in the car. Have recorded the sounds and attempted to share this verification of infestation with dealership, to no avail. As disabled vet w/anxiety/ptsd, scurrying sounds are unnerving, rodents are known to cause wiring damage which affects vehicle safety, sudden emergence of rodents when operating vehicle is addition… Look up ODI 11470468 at NHTSA ↗	2522.7% ODI 11532171 I purchased a new 2023 Ford Explorer and during the finance process I found out it had a rear back up camera recall . I wasn’t able to take possession of my vehicle . It’s been sitting on the car dealership lot where I bought it . I bought it May 26th and the repair still hasn’t been resolved !! I want my vehicle !! I’m making a substantial payment on a vehicle I can’t have !!!! Please resolve this ASAP !!!! Look up ODI 11532171 at NHTSA ↗	419.0% ODI 11595059 This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward facing camera that is not operational, but the vehic… Look up ODI 11595059 at NHTSA ↗	1716.8% ODI 11631832 Hands free connection from cell phone to vehicle speakers and mic won't work properly. I consider this a safety issue as it requires me to pickup phone and turn off Bluetooth and work phone manually, looking at it, rather than hands-free. Dealer says corporate has no resolution. Ford consumer line said they're aware but no idea when or if a resolution will be available. Look up ODI 11631832 at NHTSA ↗	1026.3% ODI 11730076 I was driving home from work on the interstate. It was not overly crowded and not many vehicles around me. I was going the speed limit. All the sudden I heard a loud pop and a very loud sound. I wasn’t sure exactly what happened. I thought maybe I blew a tire so I pulled over to the side of the road. I then figured out that my sunroof had shattered/exploded in my brand new 2026 ford explorer. I just purchased it new on 1/30/26 and it has approx 3k mileage. Luckily I had the shade on my sunroof closed otherwise glass would have been everywhe… Look up ODI 11730076 at NHTSA ↗	0Unavailable No examples available for this selection.
Power Train	1185.3% ODI 10493132 · 224 mi THE SHIFTER CLICKS AS SOON AS I PUT THE GEAR IN PARK. TOOK IT TO DEALERSHIP AND WAS TOLD THAT IT IS NORMAL. I HAVE QUITE A FEW BAD EXPERIENCES WITH MY PREVIOUS CARS THAT I KNOW WHEN SOMETHING IS NOT NORMAL. TAKING THE CAR AGAIN TOMORROW SINCE IT KEEPS ON HAPPENING. IT'S ONLY BEEN 4 DAYS SO THE CAR SHOULD NOT HAVE ANY PROBLEMS. *TR Look up ODI 10493132 at NHTSA ↗	744.4% ODI 10533188 · 1,100 mi I BOUGHT MY FORD EXPLORER 2014 ON JULY 1ST 2013. ON AUGUST 1ST, 2013, MY CAR DID NOT MOVE FORWARD WHILE I STARTED THE CAR AND PUT IT TO 'D' (DRIVE) IN A PARKING LOT. INSTEAD, THE CAR WENT BACKWARDS WHILE I STEPPED ON GAS. I WAS VERY CONFUSED, AND THOUGHT IT WAS MY ILLUSION. SO I STEPPED ON BRAKE AND CHECKED THE DRIVE PANEL, THE LIGHT FOR 'D' IS ON. THEN I SWITCH TO 'P' AND AFTER A FEW SECONDS PUT TO 'D' AGAIN. HOWEVER, MY CAR STILL WENT BACKWARD AND MY REAR BUMP HIT THE FRONT BUMPER OF ANOTHER CAR WHICH PARK BEHIND MINE. THEN I GOT CONFIRM… Look up ODI 10533188 at NHTSA ↗	844.7% ODI 10725238 · 2,100 mi DURING AND AFTER ACCELERATION AT ANY SPEED THERE IS A VERY STRONG SULPHUR SMELL IN THE CABIN OF THE VEHICLE. IT APPEARS TO ENTER FROM THE REAR OF THE VEHICLE AND IT MUST BE EXHAUSTED BY OPENING THE WINDOWS EVERY SINGLE TIME. THE FUMES CONTAIN CO2 AND ARE VERY DANGEROUS TO ALL WITHIN THE VEHICLE. ALL PASSENGERS COMPLAIN OF A LIGHT HEADACHE AND NAUSEA. Look up ODI 10725238 at NHTSA ↗	2008.2% ODI 10864072 · 7,794 mi VEHICLE LOST ACCELERATION SUDDENLY: FIRST TIME HAPPENED WHEN I STOPPED AT THE INTERSECTION WAITING THE TRAFFIC TO CLEAR AND WHEN I WANT THE VEHICLE TO ACCELERATE IT DID NOT SO I PULLED OVER AND TURNED ENGINE OFF AND RESTART IT FIVE MINUETS LATER AND THE VEHICLE ACCELERATE AND I MANAGE TO REACH MY DESTINATION, NEXT DAY I TOOK THE VEHICLE TO FORD DEALER BECAUSE THE SERVICE POWERTRAIN FAULT ILLUMINATES. FORD DEALER SAID THAT THE PROBLEM IS THE THROTTLE BODY MALFUNCTION AND NEED TO BE REPLACED BUT THE PART IS ON A BACK ORDER AND IS NOT AVAILABLE FO… Look up ODI 10864072 at NHTSA ↗	1146.7% ODI 11011958 · 20 mi UPON PARKING OUR BRAND NEW EXPLORER IN OUR DRIVEWAY (IT HAS A 10 DEGREE SLANT), WE TURNED OFF THE KEYLESS/PUSH BUTTON IGNITION, BUT MY HUSBAND ACCIDENTALLY HAD IT IN DRIVE. OUR SMALL CHILDREN WERE UNCLIPPING THEIR SEATBELTS AND STARTING TO GET OUT OF THE VEHICLE WHEN MY HUSBAND TOOK HIS FOOT OFF THE BRAKE. WITH THE CAR IN DRIVE AND IGNITION OFF, IT ROLLED BACK VERY QUICKLY DOWN OUR DRIVEWAY. THIS COULD HAVE BEEN DEADLY TO OUR SMALL CHILDREN HAD THEY OPENED THEIR DOORS. I CALLED FORD.COM WHO TOLD ME TO CALL THE DEALER. I CALLED DEALER. THEY TOO… Look up ODI 11011958 at NHTSA ↗	486.6% ODI 11127949 MY 2016 EXPLORER HAS 74,000 MILES AND THE RPM NEEDLE IS STICKING. HAD IT EVALUATED AND FOUND TRANSMISSION NEUTRAL OUT ON A 2/3 SHIFT AND A 4/5 SHIFT. FLUID LEVEL IS CORRECT, THIS IS DUE TO EXCESSIVE CLEARANCE IN THE DIRECT CLUTCH. THE FORD DEALERSHIP RECOMMEND OVERHAUL OR REPLACEMENT. REPLACEMENT IS ON BACK ORDER AND WOULD TAKE SEVERAL MONTHS TO GET. I CALLED THE FORD CUSTOMER SERVICE AND GOT A CASE #CAS15675568. HAVE REACHED OUT TO THE DEALER SHIP AND THEY ARE DISCUSSING AND IT HAS NOW BEEN 48 HRS. WHAT IS DIFFICULT ABOUT MAKING A DECISI… Look up ODI 11127949 at NHTSA ↗	3110.4% ODI 11487140 Transmission torque converter and transmission clutches malfunctioning. Yes it's available for inspection if needed. Safety is an issue because car shudders when driving. Yes, problem has been observed by a dealer. And has been inspected with an estimated cost of $5,100+ No warning lights come on to know to assess the issue. Look up ODI 11487140 at NHTSA ↗	47639.0% ODI 11288974 · 1,896 mi I PURCHASED A 2020 FORD EXPLORER AT SAMES FORD IN LAREDO, TX. THE VEHICLE WAS RECEIVED 11 SEPT 2019. THE VEHICLE BROKE DOWN ON 18 SEPT 2019 IN INDIANA (MILEAGE 1896) WHILE IN MOTION ON THE HIGHWAY. THE VEHICLE WAS TOWED TO AUTO PARK FORD IN STERGIS, MICHIGAN. THE PROBLEM WAS THE TRANSMISSION OIL COOLER, WHICH I NOW KNOW IS ENDEMIC TO THIS MODEL. I WAS TOLD THE FAILURE OF THE TRANSMISSION OIL COOLER HAD ALSO CAUSED THE TRANSMISSION TO FAIL. THE TRANSMISSION & OIL COOLER WERE REPLACED AND I HAD TO DRIVE FROM NEW YORK TO MICHIGAN AT MY OWN EXPENSE… Look up ODI 11288974 at NHTSA ↗	11727.3% ODI 11414737 · 111 mi I PURCHASED A FORD EXPLORER ST 2021 IN NEW YORK FROM CITY WORLD FORD ON BOSTON RD IN THE BRONX ON APRIL 22, 2021 AT APPROXIMATELY 9:37PM. I TOOK MY CAR HOME THE SAME SAME DAY. THE FOLLOWING DAY (SECOND DAY) I STARTED EXPERIENCING A PRE-COLLISION ASSIST NOT AVAILABLE AND POWERTRAIN MALFUNCTION/REDUCED POWER LIGHT ON MY DASHBOARD AT 12:49 PM. THE CAR BEGAN TO JERK AND FELT LIKE IT WAS ON AWD MODE. THE GAS PEDAL WAS HEAVY AND DIFFICULT TO DRIVE WHILE I WAS ON THE HIGHWAY WITH MY CHILDREN. I STARTED TO SMELL FIRE COMING FROM THE INSIDE OF MY CAR. O… Look up ODI 11414737 at NHTSA ↗	5821.7% ODI 11461576 Ford released a bulletin - 22S27- to all dealers to immediately stop demo/delivery for all new Explorers in stock as of 4/19/22. At issue is a possibility of a fractured bolt that causes the differential to separate and cause "severe vibration" rendering the vehicle disabled. No fix was mentioned other than a software update possibly by the end of June 22 (2d qtr). This is serious if dealers are told to stop delivery! I just got mine in the beginning of April. Ford needs to step up and address this to ALL owners and not just dealers. It appears… Look up ODI 11461576 at NHTSA ↗	1210.9% ODI 11513768 The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy. Look up ODI 11513768 at NHTSA ↗	14.8% ODI 11619992 Hello, I bought 2024 ford explore in Aug 2024 with a few hundred miles on it!! Now two months down the road with 5500miles on it, it is jerking real hard when driving or passing vehicles and slowing down!! The drive mode is in normal at all times. I took it back to where I bought it in Booneville does place and they sent me to ford place in Paris ark where they are ordering a part to see if it fix it or if I need a new transmission. Is this a lemon or what Look up ODI 11619992 at NHTSA ↗	1514.9% ODI 11629443 We have experience a wrench light on the dash in regards to a powertrain malfunction. I have done some research, it seams that there are a lot of other ford explorer owners that are experiencing this. I have found that there is also a possible TSB for this. Just wondering if this TSB could be recall eligible. Look up ODI 11629443 at NHTSA ↗	37.9% ODI 11737580 At approximately 1,700 miles, my brand-new 2026 Ford Explorer ST (3.0L EcoBoost) suffered a sudden, catastrophic engine failure while driving, causing an immediate and dangerous loss of motive power. Prior to the failure, the engine experienced severe misfires. Following manufacturer Technical Service Bulletin (TSB) guidance regarding EcoBoost engine misfires, a step-colder spark plug heat range (NGK LTR7IX-11) was utilized to remedy pre-ignition. Ford Motor Company has denied warranty coverage for this catastrophic powertrain failure, falsely … Look up ODI 11737580 at NHTSA ↗	0Unavailable No examples available for this selection.
Structure	2009.0% ODI 10535838 · 1,800 mi WATER COMING IN THE VEHICLE THROUGH THE THIRD ROW PASSENGER SEATBELT..IT THEN DRIPS ON THE SEAT ..HAD IT AT THE DEALER THREE TIMES ALREADY..THEY DO NOT HAVE A CLUE HOW TO FIX IT. *TR Look up ODI 10535838 at NHTSA ↗	17910.7% ODI 10891437 2014 FORD EXPLORER. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO RUST ALONG FRONT EDGE OF VEHICLE HOOD. DEALERSHIP REFUSES TO REPLACE HOOD OR INCLUDE REQUESTS UNDER EXTENDED WARRANTY PROTECTION. *SMD IT WAS FINALLY DETERMINED, IT WAS NOT RUST AS THE CONSUMER BELIEVED. THE CONSUMER RETURNED TO THE DEALER, WHERE THEY REPAIRED AND REPAINTED THE HOOD. THE CONSUMER REQUESTED A REPLACEMENT HOOD, BUT THE FORD REPRESENTATIVE STATED IT WOULD NOT HELP AS THE NEW HOOD WOULD HAVE THE SAME PROBLEM. IN OTHER WORDS, THE SAME REPAIR WOULD LIKELY OC… Look up ODI 10891437 at NHTSA ↗	26014.5% ODI 10809612 · 1,000 mi TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHILE DRIVING APPROXIMATELY 45-65 MPH. THE FAILURE HAPPENED WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE APPROXIMATELY 20 HOLES THAT NEEDED TO BE RESEALED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VENTILATION CABIN NEEDED TO BE RESEALED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MA… Look up ODI 10809612 at NHTSA ↗	37415.2% ODI 11425190 The contact owns a 2016 Ford Explorer. The contact received a recall notification for NHTSA Campaign number: 21V316000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Look up ODI 11425190 at NHTSA ↗	37522.2% ODI 11149985 · 40,000 mi TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE KEYLESS ENTRY PAD ON THE EXTERIOR OF THE DRIVER'S DOOR FRACTURED AND FELL OFF INTO TRAFFIC. SIMULTANEOUSLY, THE 'LIFTGATE AJAR' MESSAGE ILLUMINATED. THE CONTACT STOPPED AT A NEARBY FUEL STATION AND ATTEMPTED TO CORRECT THE FAILURE BY APPLYING MASKING TAPE TO RE-ATTACH THE KEYLESS ENTRY PAD TO THE DOOR. THE CONTACT STATED THAT SEVERAL WIRES WERE EXPOSED IN THE PROCESS. SUPREME FORD OF SLIDELL (400 EAST HOWZE BEACH ROAD, SLIDELL, LOUISIANA 70461, [phone removed]) W… Look up ODI 11149985 at NHTSA ↗	17724.2% ODI 11429419 · 35,872 mi The contact owns a 2018 Ford Explorer. The contact stated that while driving at an unknown speed, the passenger’s side window frame detached without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 35,872 Look up ODI 11429419 at NHTSA ↗	10434.9% ODI 11421113 The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA campaign number 21V316000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Vin tool showed no open recall. Look up ODI 11421113 at NHTSA ↗	30.2% ODI 11608742 · 66,000 mi The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 30 MPH, the interior panoramic sunshade cover detached from the interior roof headliner and fell inside the cabin of the vehicle. The vehicle was taken to the local dealer who determined that the sunshade cover needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,000. Look up ODI 11608742 at NHTSA ↗	40.9% ODI 11604001 · 52,000 mi The contact owns a 2021 Ford Explorer. The contact stated while driving approximately 60 MPH, the contact observed that the driver’s side A-pillar trim had detached. The vehicle was steered to the side of the road and trim taped down. The vehicle was taken to a dealer where it was diagnosed that the A-pillar trim needed to be replaced. The vehicle was not prepared. The contact believed that the failure was associated with NHTSA Campaign Number: 24V031000 (Structure); however, the VIN was not included. The manufacturer was notified of the failur… Look up ODI 11604001 at NHTSA ↗	10.4% ODI 11749368 · 50,000 mi The contact owns a 2022 Ford Explorer. The contact stated that the sunroof sunshade detached from the inner roof and sagged downward, creating a visibility hazard. The contact stated that the rearview mirror view was obstructed due to the failure. The contact stated that the failure was caused by faulty clips securing the sunshade. The vehicle was not yet repaired. The manufacturer and a local dealer were notified of the failure. The failure mileage was 50,000. Look up ODI 11749368 at NHTSA ↗	21.8% ODI 11594860 · 4,000 mi The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the wheel well inner liner fell onto the tire. The wheel well liner was rubbing on the tire. The tires were rubbing with ice, mud, and snow in the wheel well. The vehicle was taken to the local dealer, where it was diagnosed that the bracket and bolts for the wheel well liner were missing. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle for the failure. The f… Look up ODI 11594860 at NHTSA ↗	00.0% No examples available for this selection.	11.0% ODI 11677512 · 15,000 mi The contact owns a 2025 Ford Explorer. The contact stated while driving 65 MPH, there was an abnormal windy sound coming from the driver's side-view mirror. The vehicle was taken to two different dealers, where it was determined that the turbulence was caused by the mirror. The contact was informed that the molding was different from the passenger's side-view mirror molding. The dealer determined that driver's side-view mirror needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance wa… Look up ODI 11677512 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Engine	22510.1% ODI 10472937 · 350 mi WHEN ACCELERATING THE VEHICLE QUICKLY WITH THE AIR CONDITIONER ON (DOES NOT MATTER IF IT'S ON FRESH AIR INTAKE OR RECIRCULATING), THERE IS A DEFINITE ODOR OF GASOLINE EXHAUST IN THE CABIN OF THE VEHICLE. THE PROBLEM CAN BE DUPLICATED AT ANY SPEED, FROM A DEAD STOP OR ACCELERATING DURING A PASSING MANEUVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP AND TWO TECHNICAL BULLETINS WERE ADDRESSED (ONE FOR A VIBRATION SOUND COMING FROM UNDER THE HOOD WHICH WAS REPAIRED AND THE OTHER FOR THE EXHAUST ODOR IN THE CABIN). UPON COMPLETION OF THE FACTORY… Look up ODI 10472937 at NHTSA ↗	19611.7% ODI 10533188 · 1,100 mi I BOUGHT MY FORD EXPLORER 2014 ON JULY 1ST 2013. ON AUGUST 1ST, 2013, MY CAR DID NOT MOVE FORWARD WHILE I STARTED THE CAR AND PUT IT TO 'D' (DRIVE) IN A PARKING LOT. INSTEAD, THE CAR WENT BACKWARDS WHILE I STEPPED ON GAS. I WAS VERY CONFUSED, AND THOUGHT IT WAS MY ILLUSION. SO I STEPPED ON BRAKE AND CHECKED THE DRIVE PANEL, THE LIGHT FOR 'D' IS ON. THEN I SWITCH TO 'P' AND AFTER A FEW SECONDS PUT TO 'D' AGAIN. HOWEVER, MY CAR STILL WENT BACKWARD AND MY REAR BUMP HIT THE FRONT BUMPER OF ANOTHER CAR WHICH PARK BEHIND MINE. THEN I GOT CONFIRM… Look up ODI 10533188 at NHTSA ↗	22612.6% ODI 10671421 · 30 mi PURCHASED A BRAND NEW 2015 FORD EXPLORER. ALMOST IMMEDIATELY BEGAN SMELLING EXHAUST FUMES. CONCERNED THAT THIS WASN'T "NEW CAR BREAK-IN", I PURCHASED A CARBON MONOXIDE DETECTOR WITH MEMORY. OVER A COUPLE OF WEEKS OF DRIVING THE DETECTOR REGISTERED 97 PPM AT PEAK. AFTER CHECKING ON THE INTERNET, I FOUND OTHERS THAT HAVE HAD A SIMILAR PROBLEM. *TR Look up ODI 10671421 at NHTSA ↗	38115.5% ODI 10838549 · 4,000 mi RADIATOR COOLING FAN SQUEALS LOUDLY WHEN CAR IS IDLE OR DRIVING SLOWLY. CAR HAS ALREADY BEEN IN THE SHOP TO REPLACE THE FAN ONCE. NEW FAN BEGAN SQUEALING AGAIN WITHIN 30 MINUTES OF DRIVING AFTER REPAIR. CAR ONLY HAS 4000 MILES ON IT. HAVE READ OTHER COMPLAINTS OF FAULTY COOLING FAN BEARINGS. AFRAID FAN WILL STOP WORKING AND CAUSE FIRE OR OVERHEATING. Look up ODI 10838549 at NHTSA ↗	23714.0% ODI 10916675 · 604 mi AFTER A STOP, THE CAR WAS AT STATIONARY, WAS NOT ABLE TO START THE CAR BY PUSHING THE START BUTTON, GAVE ME ERROR ON THE DASHBOARD "FULL ACCESSORY POWER ACTIVE". TRIED TO TURN IT OFF, AFTER MULTIPLE TIMES OF TRYING, WAS ABLE TO START THE CAR, IT HAS 606 MI ON IT. Look up ODI 10916675 at NHTSA ↗	9513.0% ODI 11088714 · 10 mi WHEN ACCELERATING, THE SMELL OF EXHAUST FILLS THE CAR. WHEN YOU PRESS THE GAS ALL YOU CAN SMELL IS EXHAUST. IT'S BEEN THIS WAY FROM DAY ONE. FORD TRIED TO FIX IT UNDER RECALL BUT IT DID ABSOLUTELY NOTHING. YOU CAN STILL SMELL IT JUST THE SAME. NO DIFFERENCE AFTER THEIR ATTEMPT TO FIX IT. Look up ODI 11088714 at NHTSA ↗	196.4% ODI 11193405 · 4,500 mi TL* THE CONTACT OWNS A 2019 FORD EXPLORER. WHILE DRIVING THE VEHICLE, THE CONTACT SMELLED EXHAUST FUMES AND FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE FORD (4000 SE FEDERAL HWY, STUART, FL 34997, [phone removed]) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. Look up ODI 11193405 at NHTSA ↗	1159.4% ODI 11298598 · 2,100 mi MY BRAND NEW 2020 FORD EXPLORER PLATINUM TOP OF LINE MODEL (VIN [XXX]) BROKE DOWN ON CHRISTMAS EVE 2019 AFTER A COMPLETE ENGINE SEIZURE WITH LESS THAN 2000 MILES AND LEFT US STRANDED WITH MY FAMILY FOR HOURS IN THE MIDDLE OF THE ROAD. THE VEHICLE LOST ALL POWER AND CONTROL AND HAD THIS HAPPENED ON AN INTERSTATE HIGHWAY DOING 80 MILES PER HOUR THE RESULT COULD HAVE BEEN CATASTROPHIC AND POTENTIALLY FATAL. IT HAS BEEN AT THE DEALERSHIP SINCE AND I AM BEING TOLD IT NEEDS A NEW ENGINE BUT FORD CANNOT PROVIDE A DATE WHEN THE ENGINE WILL BE AVAILA… Look up ODI 11298598 at NHTSA ↗	4811.2% ODI 11447286 A police officer complained of a strong odor of exhaust coming through the hvac vents. Officer complained of a light dizziness feeling. Suv was grounded from service. Complaint was verified. Upon opening of the hood a odor of exhaust gas was smelled on the right side of the motor. No visible leaks could be heard or seen. Suv was driven to our local Ford dealer for repair. Look up ODI 11447286 at NHTSA ↗	3011.2% ODI 11471465 On four occasions over the past 30 days the vehicle has simply lost power while driving. No acceleration and the vehicle coasts to a stop and will not restart. On a few occasions it restarted after some time. Just shutdown while driving down the road. The third time it happened we took to the dealer and they claimed to fix a fuel pump module. It happened again a few days later. Took it back to the dealer and they claimed it was just low on gas even though it’s happened four times and there was gas in the tank. Took it home from the de… Look up ODI 11471465 at NHTSA ↗	109.1% ODI 11513768 The transmission was very difficult time trying to figure out how to start shifting gears, and when it did I felt very hard shifting. The engine revved up, struggled to rev up when accelerating, held gears, chugged, slipped, it felt extremely lazy, and hard shift. The RPMs were fluctuating like crazy. You slam on the accelerator the RPMs start going up then it starts fluctuating crazy. Look up ODI 11513768 at NHTSA ↗	14.8% ODI 11711981 • Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. • Safety at risk could have made me wreck my vehicle if I hadn’t pulled over and the seat stopped what it was doing front and back. • yes , been checked by dealership (4) times in service department. •yes, every code on the dash has appeared and lasted a total 20 minutes and car went into limp mode. Couldn’t turn car on or off. First happ… Look up ODI 11711981 at NHTSA ↗	76.9% ODI 11645436 While driving on an interstate with my children, my automatic braking system decided their was something in front of my car when there wasn't and slammed on the brakes. There was a semi truck behind us and it almost hit us. Took it to the dealer and all they did was shut the feature off for automatic braking. The interior screens have been reprogrammed twice to fix glitches. the rear hatch has been reprogrammed. The windows continue to randomly roll up and down on their own. My engine decided to not start for an hr before randomly turning on fo… Look up ODI 11645436 at NHTSA ↗	615.8% ODI 11733462 While driving my new Ford explorer, with 638 miles on it, on the highway I heard a loud pop, and lost power steering. I was barely able to pull the vehicle over to the shoulder to get off the highway. If I would have been on an interstate or a busier highway it could have been very dangerous. I believe that this has put me in danger having to maneuver the vehicle to the side of the highway and sit there while waiting for a tow truck. The Vehicle was towed to the dealership where we bought it. the service manager told us that the engine had blow… Look up ODI 11733462 at NHTSA ↗	0Unavailable No examples available for this selection.
Power Train:Automatic Transmission	10.0% ODI 11620249 · 102,000 mi The contact owns a 2013 Ford Explorer. The contact stated that while shifting into the park position, the "change to parking mode" warning message was displayed. The vehicle failed to detect that the vehicle was in the park gear. The vehicle was taken to an independent mechanic where the contact was advised to call the manufacturer. A local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000. Look up ODI 11620249 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	30.1% ODI 11460064 · 103,000 mi The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 65 MPH, the vehicle began to shake and shudder when the accelerator pedal was depressed. The contact stated that to control the shudder she slowed the vehicle to the point that the motion stopped and then slowly accelerated back to highway speeds. The contact stated that the shuddering occurred any time the contact attempted to accelerate. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was dia… Look up ODI 11460064 at NHTSA ↗	30.2% ODI 11449707 · 61,000 mi The contact owns a 2017 Ford Explorer. The contact stated that while idle with the vehicle in drive or reverse, the vehicle would shudder. The contact stated that there was a lack of full motive power upon acceleration; occasionally, while moving from a stop, the vehicle would shudder while driving. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic informed him that the failure might be due to the torque converter overheating, causing damage to the torque converter. Additionally, there was possible internal d… Look up ODI 11449707 at NHTSA ↗	20.3% ODI 11654141 The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle began to vibrate excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown. Look up ODI 11654141 at NHTSA ↗	00.0% No examples available for this selection.	100.8% ODI 11452145 2020 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRANSMISSION. THE CONSUMER STATED THE VEHICLE EXPERIENCED SEVERE VIBRATIONS AT CERTAIN SPEEDS AND AS THE TRANSMISSION SHIFTS. THE CONSUMER STATED THAT THE MANUFACTURER BREACHED IT'S CONTRACTUAL OBLIGATION BY FAILING TO PROPERLY AND TIMELY REPAIR THE VEHICLE. Look up ODI 11452145 at NHTSA ↗	20.5% ODI 11457587 Approximately 1.5 months ago, my ford explorer started having issues with shifting frm drive to reverse or reverse to drive, stopped to reverse and stop to drive. I had my oil changed and there were 2 updates to the transmission that were done. The problem persists. When going through a car wash in which you put the car in neutral and ride through as it washes, I placed the car in neutral and almost hit the vehicle in front of me due to it taking 3-4 seconds to shift from drive to neutral. Look up ODI 11457587 at NHTSA ↗	10.4% ODI 11575750 · 10,000 mi The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the reverse mode did not function as needed. The contact stated that when the gear shifter was shifted to reverse mode, the vehicle rolled either forward or backwards and then hesitated. The vehicle was taken to the dealer, however the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. Look up ODI 11575750 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Tires:Tread/Belt	10.0% ODI 11279916 TL* THE CONTACT OWNS A 2013 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. WHILE THE CONTACT WAS WASHING THE VEHICLE, SHE NOTICED THAT BOTH FRONT TIRES WERE SHREDDING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES WOULD WORSEN OVER TIME BEFORE NEEDING TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGES WERE UNKNOWN. Look up ODI 11279916 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	20.1% ODI 11014656 · 16,000 mi TL* THE CONTACT OWNS A 2016 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50/R20 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE OF CHUNKS OF TIRE MISSING FROM THE TIRE. THE VEHICLE WAS TAKEN TO A TIRE FACILITY TO BE INSPECTED. THE CONTACT WAS NOT GIVEN A CAUSE FOR THE TIRE FAILURE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 16,000. Look up ODI 11014656 at NHTSA ↗	50.3% ODI 11104082 · 24,000 mi TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT ALL FOUR TIRES EXPERIENCED PEELING AND TREAD CHIPPING. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION FORD, 1400 INTERSTATE 20, ARLINGTON TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE. Look up ODI 11104082 at NHTSA ↗	30.4% ODI 11367079 · 24,000 mi TL* THE CONTACT OWNS A 2018 FORD EXPLORER EQUIPPED WITH HANKOOK TIRES, TIRE LINE: VENTUS S1 NOBLE, TIRE SIZE: 255/50/R20, DOT NUMBER: 5MNC1AH3917. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE DUE TO CUPPING OF THE TIRES. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT TIRE HAD EXPERIENCED TREAD SEPARATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HUNTLEY FORD LOCATED AT 13900 AUTO MALL DR, HUNTLY, IL 60142 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT OFFERE… Look up ODI 11367079 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Structure:Body	22410.0% ODI 10473133 · 250 mi TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED BOTH THE FRONT DRIVER AND PASSENGER LOWER DOOR SEALS WERE NOT EQUIPPED WITH A SLIP RESISTANT SAFETY TREAD. THE PASSENGER SLIPPED AND FELL WHEN ENTERING THE DOOR AS HER FOOT WAS PLACED ON THE DOOR SEAL. THE PASSENGER SLIGHTLY BUMPED HER HEAD AND SUSTAINED AN ABRASION TO THE LEG. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE DOOR SEAL WAS A MANUFACTURERS DESIGN. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 250. Look up ODI 10473133 at NHTSA ↗	925.5% ODI 10563009 · 10 mi TL* THE CONTACT RENTED A 2014 FORD EXPLORER. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE REAR CUP HOLDER BUT FOUR OF HIS FINGERS BECAME STUCK INSIDE OF THE PLASTIC HOLDER. THE CONTACT STATED THAT HE HAD TO PRY THE HOLDER OPEN IN ORDER TO RELEASE HIS FINGERS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10. THE VIN WAS UNAVAILABLE. Look up ODI 10563009 at NHTSA ↗	1327.4% ODI 10706528 · 900 mi I AM GOING INTO THE 5TH MONTH OF LEASING MY 2015 FORD EXPLORER AND I AM NOT HAPPY WITH THIS VEHICLE. CURRENTLY THE ODOMETER READS 2,100 MILES AND THEY WERE NOT ENJOYABLE MILES. I HAVE TO SAY THAT THIS 2015 EXPLORER HAS THE WORST DESIGN ON THE INSIDE THAT I'VE EVER SEEN. THE OUTWARD VISIBILITY FROM THE DRIVER'S SEAT FOR THE FRONT AND REAR OF THIS VEHICLE IS SEVERELY COMPROMISED BY THE HUGE C PILLARS WHICH CREATE BLIND SPOTS WITHIN THE VEHICLE. ALTHOUGH THIS MODEL HAS BLIS, I'VE ALMOST BEEN IN 2 COLLISIONS BECAUSE I CANNOT SEE MY RIGHT SIDE… Look up ODI 10706528 at NHTSA ↗	1998.1% ODI 10861521 · 250 mi THE AUTOMATIC LIFTGATE FUNCTIONED ON ITS OWN WITHOUT ANY OPERATOR INPUT. THIS HAS HAPPENED 3 TIMES WITHIN APPROXIMATELY ONE MONTH OF OWNERSHIP. ALSO ONE INSTANCE OF LIFTGATE CLOSING ON HEAD. FORD CLAIMS THEY ARE AWARE OF SIMILAR COMPLAINTS AND IS WORKING ON A FIX.??? IF THE OPERATOR WERE NOT AWARE THIS OCCURRED AND A CHILD OR PET WERE IN THE 3RD ROW, THIS COULD HAVE SERIOUS CONSEQUENCES. PLEASE SEE ATTACHED REPAIR ORDER WITH FORD'S RESPONSE. ALL INSTANCES SO FAR WERE VEHICLE IN PARK WITH OPERATOR NEAR THE REAR END OR BEHIND OF THE VEHICLE. Look up ODI 10861521 at NHTSA ↗	26015.4% ODI 10924538 · 415 mi VERY STRONG EXHAUST SMELL IN CABIN AFTER HARD ACCELERATION. THE AC WAS ON AND IN THE RECIRCULATION POSITION. THE SMELL IS STRONG AND THE CABIN MUST BE VENTED BY ROLLING THE WINDOWS DOWN TO EVACUATE THE SMELL. Look up ODI 10924538 at NHTSA ↗	10013.7% ODI 11078974 CRACK ON WINDSHIELD BY BODY AT TOP, NO SCRATCH ABOVE ON PAINT, STRATCH STARTED SMALL AND IS GROWING Look up ODI 11078974 at NHTSA ↗	4314.4% ODI 11257685 · 15 mi REAR HATCH ELECTRIC OPENING/CLOSING MECHANISM FAILED - HATCH CAME DOWN A STRUCK THE HEAD OF A PERSON CAUSING AN INJURY. ALSO BECAUSE THE HATCH WOULDN'T CLOSE PROPERLY EXHAUST ENTERED THE VEHICLE WHEN BEING DRIVEN. Look up ODI 11257685 at NHTSA ↗	322.6% ODI 11326423 · 1,400 mi DRIVER DOOR AND WINDOW VIBRATING WHEN REAR WINDOWS ARE ROLLED DOWN IN EXCESS OF 40 MPH. *TR Look up ODI 11326423 at NHTSA ↗	174.0% ODI 11443304 On October 25, 2021; my wife and I were driving across country when we experienced a blow-out at 75 MPH in New Mexico (about 80 miles west of Amarillo. The blow-out was caused by body cladding, which came off the right rear door of our 2021 Ford Explorer - apparently attributable to 19+ MPH desert cross winds at highway speeds of 75 MPH. The trim lodged in the right rear wheel well; slicing the tire and cutting a gash from the aluminum rim. We had to get to California for a scheduled closing on our new home and were therefore unable to stay in … Look up ODI 11443304 at NHTSA ↗	72.6% ODI 11473328 While at a gas station I opened the hood to check the oil, and the hood folded backwards far enough to contact, and destroy the windshield. My wife was cleaning the windshield at the time, and narrowly avoided having her hand/forearm severely injured by the hood. This is not supposed to happen. Whatever mechanism that is meant to prevent an incident like this was either defective, or non existent. Look up ODI 11473328 at NHTSA ↗	76.4% ODI 11580499 For a week before 3/19/24, the driver door made increasing crunching noises when opened and closed. On 3/20/24 the driver door would not open and was subsequently left at Dean Sellers Ford for diagnosis and repair. The dealer relayed that there was a repair advisory on this issue which related to closed investigation / action PE23-013. On 3/21/24, the repair was completed and paid even though Ford Motor has previously agreed to announce a recall by March 2024. As on 4/2/24, no recall notification has been announced or received. Look up ODI 11580499 at NHTSA ↗	00.0% No examples available for this selection.	44.0% ODI 11673960 My 2025 Ford Explorer has a wind noise that Ford has admitted to having an issue with. My case number is CXH04811376. In the upper corner of both the drivers and passenger side front window there is a loud wind noise that begins at speeds of 40 mph and more. A Customer Experience Specialist admitted there is a problem but they will not fix it until there is a recall. Look up ODI 11673960 at NHTSA ↗	25.3% ODI 11763243 Sunroof spontaneously shattered while driving down the road. Look up ODI 11763243 at NHTSA ↗	0Unavailable No examples available for this selection.

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	42	107	143
2023	24	56	86

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	267	0	0
2023	110	0	0

2023 Ford EXPLORER: complaints, problems and recalls

Key facts

Most common problems

Component breakdown

Reported problems by failure mileage

Complaints over time

Pattern summary

Examples from the source records

Recall history

Vehicle analysis explorer

Data completeness

Problems by model year

Failure mileage by component

Complaint and recall timeline

Emerging complaint spikes

Equal-age model-year comparison

Components reported together

Recurring narrative patterns

Warning lights and dashboard alerts

Hard or delayed shifting

Battery drain and no-start mentions

Stalling or loss of power

Brake response concerns

Steering assistance concerns