2009 Four Winds HURRICANE: complaints, problems and recalls

THE CHASSIS BATTERY DISCONNECT SOLENOID FAILED WHILE DRIVING ON AN INTERSTATE ON-RAMP, CAUSING A COMPLETE LOSS OF ALL POWER, INCLUDING BRAKES, STEERING AND ALL LIGHTING. THE SOLENOID IS DESIGNED TO DISCONNECT THE BATTERY FOR LONG-TERM STORAGE. IT FAILED WITHOUT WARNING, BASICALLY UNHOOKING THE CHASSIS BATTERY FROM THE VEHICLE WHILE GOING DOWN THE ROAD. WHILE BROKEN DOWN, A TRACTOR-TRAILER SIDE-SWIPED OUR CARGO TRAILER AND RV CAUSING CONSIDERABLE DAMAGE. WE WERE LUCKY THAT WE WEREN'T AT HIGHWAY SPEEDS OR FAR MORE SERIOUS DAMAGE COULD HAVE OCCURR…

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COMPLETE LOSS OF CHASSIS ELECTRICAL SYSTEM. MINIMAL STEERING AND BRAKING ABILITY, NO LIGHTS OR TURN SIGNALS OR CAB LIGHTING. LOSS OF ENGINE POWER PLACING CLASS A MOTORHOME IN EXTREME DANGER. FAILURE OF ELECTRICAL SYSTEM CAUSED BY SOLENOID FAULT IN BATTERY CONTROL CENTER CHASSIS BATTERY DISCONNECT. BATTERY CONTROL CENTER IS A RV CUSTOMS PRODUCT FW 2050 0122779 PART NUMBER. *TR

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THE CUSTOMER REPORTED AN INCIDENT WITH THEIR MOTOR-HOME. IT APPEARS THAT THE IOTA ITS50-R SWITCH FAILED WHILE IN USE. THE MOTOR-HOME WAS STATIONARY AND HOOKED INTO 50A SHORE POWER. THE CUSTOMER REPORTED THAT IN THE MIDDLE OF THE NIGHT THEY HEARD A POPPING NOISE AND SMELLED SOMETHING LIKE BURNING RUBBER. THE CUSTOMER CHECKED THE VOLTAGE AT THEIR OUTLETS AND FOUND THEY WERE RECEIVING 220/240V AT THE PLUGS. UPON FURTHER INSPECTION, THE CUSTOMER FOUND THAT THE CONTROL BOARD ON THE IOTA ITS50-R HAD OBVIOUS SIGNS OF COMPONENT FAILURE. THE CUSTOMER CO…

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CLASS A MOTORHOME HAS A 110V AUTOMATIC TRANSFER SWITCH (ATS) THAT PROVIDES EITHER SHORE POWER OR ON-BOARD GENERATOR POWER TO THE COACH POWER DISTRIBUTION CENTER. THOR INDUSTRIES USED AN IOTA ITS-50R ATS ON THIS AND SEVERAL OTHER MATRON BRANDS WITHIN THEIR BUSINESS. THIS ATS BY IOTA HAS BEEN IMPLICATED IN SEVERAL ELECTRICAL FAILURES INCLUDING SMOKE AND SMALL CONTAINED FIRES AND WAS THE SUBJECT OF NHTSA RECALL 12V060000. THE REFERENCED RECALL PERTAINED TO NAVISTAR INC. DBA MONACO RV LLC WHEREIN NAVISTAR REPLACED THE DEFECTIVE ATS WITH A DIFFE…

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WHILE DRIVING ON FLAT SURFACE AT ANY SPEED VEHICLE WILL VIBRATE ,CAUSING STEERING PROBLEMS. DEALER NOTIFIED.*AK

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TL* THE CONTACT OWNS A 2003 FOUR WINDS HURRICANE. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP, THE VEHICLE STALLED. A PRIVATE MECHANIC WAS SENT TO REPAIR THE VEHICLE WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE WIRE FOR THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 43,200 AND THE CURRENT MILEAGE WAS 43,389.

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TL* THE CONTACT OWNS A 2004 FOUR WINDS HURRICANE MOTOR HOME. THE MOTOR HOME SHAKES VIOLENTLY AT ANY SPEED WHEN IT HITS A BUMP ON THE ROAD. THE DEALER BALANCED THE TIRES AND ALIGNED THE FRONT END; HOWEVER THE FAILURE WAS NOT CORRECTED. HE CONTACTED FORD. FORD TOLD HIM TO TAKE THE VEHICLE TO THE WEIGHT STATION TO MAKE SURE THE WEIGHT WAS BALANCE CORRECTLY. HE CONTACTED FOUR WINDS AND THEY TOLD HIM IT WAS NOT THEIR PROBLEM. THE FAILURE MILEAGE WAS 20,411 AND THE CURRENT MILEAGE WAS 30,000. THE MOTOR HOME WAS NOT REPAIRED. UPDATED 12/09/09 …

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COPY OF EMAIL TRANSMITTING LETTERS FROM WORKHORSE CHASSIS CONCERNING THE UNSAFE STEERING MECHANISM IN THEIR HURRICANE MOTORHOME. *TS THE CONSUMER STATED WHILE TRAVELING, HE EXPERIENCED SUDDEN JOLTS OF THE RV BEING PUSHED DANGEROUSLY TO THE SIDE BY THE PASSING OF 18 WHEELERS AS WELL AS THE GUSTING OF WINDS. THE CONSUMER STATED THE STEERING MECHANISM WAS DANGEROUSLY UNSAFE AND WAS VERY LOOSE. *JB

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MICROWAVE, SAMSUNG MR5493G, BEGAN OPERATION BY ITSELF AND STARTED A FIRE. THE MICROWAVE IS DAMAGED BEYOND REPAIR. THE COACH FILLED WITH SMOKE. I HAVE CONTACTED SAMSUNG ABOUT NHTSA CAMPAIGN NUMBER 03E044000. IT TOOK SEVERAL CALLS TO GET THEM TO AGREE TO REPLACE THE UNIT. THEY OFFERED $200. TRANS 4119069438. THE COACH WAS SMOKE DAMAGED. I AM GETTING AN ESTIMATE TO REMOVE THE SMOKE DAMAGE. SAMSUNG AGREED TO PAY FOR THE SMOKE DAMAGE, TRANS 5105693753. I WAS CALLED, A VOICE MAIL LEFT AND SENT AN -EMAIL WITH INSTRUCTIONS ON HOW TO OBTAIN THE $200. I …

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WE OWN 2005 HURRICANE MOTORHOME .BUILT BY FOUR WINDS,FORD CHASSIS.WE ORDER SPARE TIRE .WHEN WE BROUGHT TO COMPANY TO INSTALL HITCH AND CAR DOLLY WE WERE INFORMED CAN NOT DO."FRAME CUT" WE CONTACTED FOUR WINDS TO NO AVAIL,FORD MOTOR CO. STATEDOUR WARRANITY VOID. NEED REPAIRED TO MEET HIGHWAY SAFETY GUIDELINES AND TO ENSURE THIS UNIT SAFE FOR OUR GRANDKIDS.

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MICROWAVE, SAMSUNG MR5493G, BEGAN OPERATION BY ITSELF AND STARTED A FIRE. THE MICROWAVE IS DAMAGED BEYOND REPAIR. THE COACH FILLED WITH SMOKE. I HAVE CONTACTED SAMSUNG ABOUT NHTSA CAMPAIGN NUMBER 03E044000. IT TOOK SEVERAL CALLS TO GET THEM TO AGREE TO REPLACE THE UNIT. THEY OFFERED $200. TRANS 4119069438. THE COACH WAS SMOKE DAMAGED. I AM GETTING AN ESTIMATE TO REMOVE THE SMOKE DAMAGE. SAMSUNG AGREED TO PAY FOR THE SMOKE DAMAGE, TRANS 5105693753. I WAS CALLED, A VOICE MAIL LEFT AND SENT AN -EMAIL WITH INSTRUCTIONS ON HOW TO OBTAIN THE $200. I …

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2010 FOUR WINDS HURRICANE. CONSUMER REQUESTS REIMBURSEMENT FOR BATTERY CONTROL CENTER REPAIRS AND WRITES IN REGARDS TO REPLACEMENT OF LEAKING BLACK WATER TANK. *SMD THE CONSUMER RECEIVED A CALL FROM A REPRESENTATIVE STATING THE CLAIM WAS DENIED, BECAUSE THE INCIDENT WAS NOT RELATED TO THE RECALL. HIS REASONING FOR DENYING THE CLAIM, WAS BECAUSE THE CONSUMER INDICATED THAT POWER TO THE STARTER WAS LOST BECAUSE OF THE BCC FAILURE AND SINCE THE STARTER POWER DID NOT GO THROUGH THE BCC, THE INCIDENT COULD NOT BE RELATED. ALSO, THE MECHANIC INF…

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THE HEADLIGHT LENS ON MY 1999 HURRICANE MOTORHOME, WITH FORD F-53 CHASSIS, HAVE DISCOLORED SO BADLY THAT IT IS VERY HARD TO SEE AFTER DARK. I HAVE CONTACTED BOTH FORD AND THE HURRICANE MANUFACTURER BUT HAVE HAD NO REPLY. I CAN'T FIND REPLACEMENTS THAT WILL FIT. ANY HELP WILL BE GREATLY APPRECIATED. I AM 67 YEARS OLD AND I FEEL MY IS BEING JERKED. *NM

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WHILE DRIVING AT AN UNDETERMINED SPEED, THE FRONT STRAP THAT HOLDS THE GAS TANK TO THE BODY OF THE VEHICLE SNAPPED AND IMPACTED THE ROAD. THIS COULD HAVE CAUSED A FIRE IF THE STRAP HAD STRUCK THE TANK, PER CONSUMER. *AK *PH *JB

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BOTH WALLS OF THE DRIVER'S CABIN ON THE 2000 MODEL HURRICANE RV SEPARATED FROM THE FLOOR SUCH THAT THE ROADWAY BELOW COULD BE SEEN AS ONE DROVE DOWN THE HIGHWAY AT CRUISING SPEEDS. THE DASHBOARD SEPARATED FROM THE FRONT/SIDE WALLS AND WAS "FREEFLOATING". ROAD NOISE WAS LOUD AND DUST, RAIN WATER,ETC. ENTERED THE VEHICLE. THE RV FLOATED BACK-AND-FORTH ON THE HIGHWAY, ESPECIALLY WHEN CROSS WINDS OR LARGE TRUCKS PASSED. THE ENTIRE RV SHOOK CONSTANTLY AND RATTLED BECAUSE THE BODY OF THE RV WAS NOT ATTACHED IN THE FRONT TO THE FLOOR. THE RV BODY …

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I WAS IN AND OUT OF OUR CLASS A MOTORHOME LOADING IT FOR AN UPCOMING TRIP. I WENT TO GO OUT THE DOOR AND IT WAS LOCKED. I COULD NOT GET OUT OF THE ONLY DOOR IN THIS MODEL. MY HUSBAND TRIED TO LOCK AND UNLOCK FROM THE OUTSIDE WITH THE KEY BUT NOTHING WORKED. THE NEIGHBORS CAME OVER TO HELP BUT NO ONE COULD GET THE DOOR OPEN EITHER INSIDE OR OUT. I ENDED UP HAVING TO CRAWL OUT THE PASSENGER SIDE WINDOW ONTO A LADDER. I AM 72 YEARS OLD! COME TO FIND OUT THE TRI MARK LOCKS THAT ARE ON THIS MODEL ARE A KNOWN PROBLEM FOR LOCKING PEOPLE IN OR OU…

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TL* THE CONTACT OWNS A 2004 FOUR WINDS HURRICANE MOTOR HOME. THE MOTOR HOME SHAKES VIOLENTLY AT ANY SPEED WHEN IT HITS A BUMP ON THE ROAD. THE DEALER BALANCED THE TIRES AND ALIGNED THE FRONT END; HOWEVER THE FAILURE WAS NOT CORRECTED. HE CONTACTED FORD. FORD TOLD HIM TO TAKE THE VEHICLE TO THE WEIGHT STATION TO MAKE SURE THE WEIGHT WAS BALANCE CORRECTLY. HE CONTACTED FOUR WINDS AND THEY TOLD HIM IT WAS NOT THEIR PROBLEM. THE FAILURE MILEAGE WAS 20,411 AND THE CURRENT MILEAGE WAS 30,000. THE MOTOR HOME WAS NOT REPAIRED. UPDATED 12/09/09 …

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WE BOUGHT A 2008 FOUR WINDS HURRICANE 30Q WITH A FORD CHASSIS ON 10/31/07 APRIL 10, 2008 WE HIT A RUT AND THE RV BEGAN VIBRATING. TIM THOUGHT WE HAD BLOWN A TIRE. STOPPED, GOT OUT, NO BLOWN TIRE. BACK IN, STARTED DRIVING, WAS OK. THOUGHT IT WAS A FLUKE. IT HAPPENED AGAIN ON THE WAY HOME AND WE FIGURED WE'D HAVE IT REPAIRED ALONG WITH ALL THE OTHER WARRANTY WORK WE HAD DONE. ON THE WAY TO CAMPING WORLD IT HAPPENED AGAIN. THAT WAS 3 TIMES TOO MANY. CAMP. WORLD. TOLD US IT WAS A WEIGHT PROBLEM. WE MOVED THINGS AROUND AND IT STILL HAPPENED. DOESN'…

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