Auto Recall Watch
U.S. public vehicle records

2019 Freightliner SPRINTER 2500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

4 owner complaints analyzed

36 distinct recall campaigns

18,840 mi median reported failure mileage

Scope: 2019 model year. Data updated: . 2 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues125.0%
Steering behavior125.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
1
Engine
1
Power Train
1
Service Brakes, Air:Antilock:Wheel Speed Sensor
1
Steering
1
Visibility
1
Component breakdown data
CategoryCount
Electrical System1
Engine1
Power Train1
Service Brakes, Air:Antilock:Wheel Speed Sensor1
Steering1
Visibility1

Electrical System: 1; Engine: 1; Power Train: 1; Service Brakes, Air:Antilock:Wheel Speed Sensor: 1; Steering: 1; Visibility: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
1
2021
1
2022
1
2023
1
Complaints over time data
CategoryCount
20201
20211
20221
20231

2020: 1; 2021: 1; 2022: 1; 2023: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11360505 · 2020-09-22 (September 22, 2020)

DRIVER PARKED ON A HILL AND PUT THE VAN IN PARK. EXITED THE VEHICLE AND WAS OUT OF THE VEHICLE 15 SECS BEFORE HE HEARD A POP AND A GRIND AND SMELLED AN ODOR. HE TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO TWO PARKED CARS. IT WAS PARK (STATIONARY) ON A CITY STREET AND UNOCCUPIED.

Owner-reported narrative. 20,000 miles reported. Look up ODI 11360505 at NHTSA ↗

Owner report 11418840 · 2021-05-28 (May 28, 2021)

The lower power steering return hose came off while driving just outside Albuquerque, NM. My van had only 2861 miles on it. The clamps had been replaced due to factory recall by my dealer in Salt Lake City, UT prior to delivery to me, but the factory hose was still too short, and clamps still not adequate. I was able to put it on and drive it 30 miles to a Mercedes dealer in Albuquerque, where they put new clamps on, but they did not install a longer hose. They said factory hose was fine. I made it to Durango, CO (just 3-1/2 hour drive)a…

Owner-reported narrative. Look up ODI 11418840 at NHTSA ↗

Owner report 11451114 · 2022-02-09 (February 9, 2022)

The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and it was suggested that the vehicle be taken to another state, possibly New York or Pennsylvania for repair. The contact was concerned about driving the vehicle to another state for the repair and stated that it was too expensive to tow. T…

Owner-reported narrative. 17,680 miles reported. Look up ODI 11451114 at NHTSA ↗

Owner report 11521162 · 2023-05-09 (May 9, 2023)

The contact owns a 2019 Freightliner Sprinter 2500. The contact received notification of NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Owner-reported narrative. Look up ODI 11521162 at NHTSA ↗

Recall history

36 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V284000 · Exterior Lighting:Headlights

Reported: 2019-04-09 (April 9, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.

Consequence: Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.

Remedy: DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.

NHTSA campaign record ↗
19V309000 · Exterior Lighting:Headlights:High/Low Beam Dimmer Switch

Reported: 2019-04-18 (April 18, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

Consequence: Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

NHTSA campaign record ↗
19V507000 · Visibility:Glass, Side/Rear

Reported: 2019-07-02 (July 2, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Consequence: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

NHTSA campaign record ↗
19V591000 · Exterior Lighting:Tail Lights:Switch | Exterior Lighting:Tail Lights

Reported: 2019-08-12 (August 12, 2019)

Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.

Consequence: Reduced taillight visibility increases the risk of a crash.

Remedy: MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.

NHTSA campaign record ↗
19V665000 · Latches/Locks/Linkages:Hood:Latch

Reported: 2019-09-18 (September 18, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

Consequence: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

NHTSA campaign record ↗
19V695000 · Air Bags: Air Bag/Restraint Control Module

Reported: 2019-10-02 (October 2, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: An inactive airbag system can increase the risk of injury in the event of a crash.

Remedy: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

NHTSA campaign record ↗
19V716000 · Structure:Body:Door

Reported: 2019-10-08 (October 8, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

Consequence: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

Remedy: DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

NHTSA campaign record ↗
19V798000 · Fuel System, Diesel

Reported: 2019-11-07 (November 7, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.

Consequence: A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.

NHTSA campaign record ↗
19V800000 · Seats

Reported: 2019-11-06 (November 6, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

Consequence: In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.

Remedy: DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

NHTSA campaign record ↗
19V908000 · Equipment

Reported: 2019-12-19 (December 19, 2019)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

Consequence: If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

NHTSA campaign record ↗
20V078000 · Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve) | Engine And Engine Cooling:Exhaust System

Reported: 2020-02-12 (February 12, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

Consequence: If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

NHTSA campaign record ↗
20V079000 · Engine And Engine Cooling:Exhaust System

Reported: 2020-02-12 (February 12, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.

Consequence: An exhaust gas leak in the engine compartment increases the risk of a fire.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.

NHTSA campaign record ↗
20V109000 · Steering

Reported: 2020-02-25 (February 25, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

Consequence: If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

NHTSA campaign record ↗
20V110000 · Steering:Column

Reported: 2020-02-25 (February 25, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

Consequence: If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

NHTSA campaign record ↗
20V155000 · Equipment:Other:Labels

Reported: 2020-03-18 (March 18, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

Consequence: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

NHTSA campaign record ↗
20V156000 · Equipment:Other:Labels

Reported: 2020-03-18 (March 18, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

Consequence: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

NHTSA campaign record ↗
20V157000 · Tires

Reported: 2020-03-18 (March 18, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

Consequence: A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.

NHTSA campaign record ↗
20V180000 · Equipment:Other:Owners/Service/Other Manual

Reported: 2020-03-26 (March 26, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Consequence: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

NHTSA campaign record ↗
20V181000 · Structure:Frame And Members:Underbody Shields | Service Brakes, Air:Supply:Hoses, Lines/Piping, And Fittings

Reported: 2020-03-25 (March 25, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Consequence: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

NHTSA campaign record ↗
20V595000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

Reported: 2020-09-29 (September 29, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Consequence: A fuel leak can increase the risk of a fire.

Remedy: DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

NHTSA campaign record ↗
20V663000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2020-10-28 (October 28, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

NHTSA campaign record ↗
20V756000 · Equipment:Other:Owners/Service/Other Manual

Reported: 2020-12-08 (December 8, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

Consequence: If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

Remedy: DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

NHTSA campaign record ↗
20V802000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper

Reported: 2020-12-21 (December 21, 2020)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

Consequence: Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

Remedy: DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

NHTSA campaign record ↗
21V077000 · Back Over Prevention: Sensing System: Camera

Reported: 2021-02-17 (February 17, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

NHTSA campaign record ↗
21V152000 · Service Brakes, Hydraulic:Pedals And Linkages

Reported: 2021-03-10 (March 10, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

Consequence: Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

Remedy: DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

NHTSA campaign record ↗
21V235000 · Electrical System: Instrument Cluster/Panel

Reported: 2021-04-05 (April 5, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Consequence: A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

NHTSA campaign record ↗
21V241000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2021-04-06 (April 6, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

Consequence: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Remedy: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

NHTSA campaign record ↗
21V410000 · Air Bags:Passenger Side Frontal:Cushion | Electrical System

Reported: 2021-06-02 (June 2, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Consequence: Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Remedy: Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

NHTSA campaign record ↗
21V411000 · Electrical System:Software | Back Over Prevention:Display Function

Reported: 2021-06-02 (June 2, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

NHTSA campaign record ↗
21V972000 · Electrical System:Software

Reported: 2021-12-15 (December 15, 2021)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Consequence: Unintentional vehicle movement can increase the risk of a crash.

Remedy: Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

NHTSA campaign record ↗
22V281000 · Back Over Prevention:Display Function

Reported: 2022-04-27 (April 27, 2022)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

NHTSA campaign record ↗
22V360000 · Communication: Auto Crash Notification | Electrical System:Software

Reported: 2022-05-20 (May 20, 2022)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

NHTSA campaign record ↗
22V796000 · Power Train:Automatic Transmission:Internal:Park Pawl

Reported: 2022-10-21 (October 21, 2022)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Consequence: Vehicle rollaway increases the risk of a crash.

Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

NHTSA campaign record ↗
23V204000 · Electrical System: Instrument Cluster/Panel

Reported: 2023-03-24 (March 24, 2023)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

NHTSA campaign record ↗
23V875000 · Structure:Critical Fasteners

Reported: 2023-12-21 (December 21, 2023)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Consequence: Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

NHTSA campaign record ↗
23V876000 · Structure:Critical Fasteners

Reported: 2023-12-21 (December 21, 2023)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence: A detached partition wall can increase the risk of injury.

Remedy: Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

4 unique complaints in this selection. Analysis snapshot: 2026-09-30.

50.0%Usable mileage2 / 4 records
100.0%Valid incident date4 / 4 records
100.0%Valid filing date4 / 4 records
100.0%Ordered incident and filing dates4 / 4 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200820092010201120122013201420152016201720182019202020212022
Air Bags
480.0%
ODI 10789615

TL* THE CONTACT OWNS A 2008 FREIGHTLINER SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATED 01/25/16.*JB

Look up ODI 10789615 at NHTSA ↗

00.0%

No examples available for this selection.

250.0%
ODI 10881831

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.

Look up ODI 10881831 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11143869

I WAS NOTIFIED OF THE RECALL BY MERCEDES. I CALLED THE PHONE NUMBER PROVIDED. MERCEDES GAVE ME THE PHONE NUMBER FOR MERCEDES BENZ OF SOUTHAMPTON TO REPLACE THE FAULTY AIRBAGS. I PROVIDED THEM WITH VIN NUMBER, THEY CONFIRMED THE RECALL, ORDERED PARTS, AND SCHEDULED AN APPOINTMENT. WHEN WE ARRIVED FOR THE APPOINTMENT (MORE THAN AN HOUR'S DRIVE AWAY) MERCEDES BENZ OF SOUTHAMPTON REFUSED TO REPLACE THE DEFECTIVE AIRBAG BECAUSE THIS IS A FREIGHTLINER VAN. MERCEDES BUILT THE VAN, MERCEDES INITIATED THE RECALL, MERCEDES SENT ME TO THE DEALERSHIP. THE…

Look up ODI 11143869 at NHTSA ↗

250.0%
ODI 11071838

TAKATA RECALL. WE TOOK SAID VEHICLE TO MERCEDES BENZ, BATON ROUGE, LA OVER 3 WEEKS AGO, MARJORIE REIFF [phone removed]) STATED THAT THE REPLACEMENT HAS TO BE ORDERED AND WOULD LIKE US TO CHECK BACK. WE WENT TO MERCEDES BENZ AGAIN TODAY (02/08/208) AND THE SAME PERSON STATED THAT OUR VEHICLE IS NOT LISTED BUT THE REPLACEMENT HAS TO BE ORDERED AND IT WOULD TAKE ABOUT 30 DAYS TO COME IN. I HAVE UNTIL 02-22-2018 TO GET THIS PROBLEM RESOLVED AND CANNOT GET ANY ASSISTANCE FROM THE DEALERSHIP IN BATON ROUGE, LA. CAN SOMEONE HELP WITH THIS MATTER?

Look up ODI 11071838 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11151572 · 30,561 mi

OUR FREIGHTLINER SPRINTER 2500 2010 WITH LESS THAN 31K MILES HAS EXPERIENCED A CONDITION THAT HAS CAUSED THE MIL TO ILLUMINATE. THE ISSUE FROM THE DEALER IS THAT BOTH OF THE NOX SENSORS APPEAR TO HAVE FAILED. FROM ON LINE THREADS REGARDING THIS VEHICLE IT SEEMS THAT MB IS AWARE OF THIS ISSUE. THE ISSUE APPEARS TO BE DEFECTIVE CIRCUITS WITHIN THE NOX MODULE. MB MADE A CHANGE TO THE NOX UNITS AND MODULES TO CORRECT THIS ISSUE, YET THERE APPEARS TO BE NO TSB OR RECALL IN PLACE. THIS REPAIR COSTS APPROXIMATELY $1700.00 FOR BOTH NOX SENSORS/MOD…

Look up ODI 11151572 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11678762

Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?

Look up ODI 11678762 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11451114 · 17,680 mi

The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and it was suggested that the vehicle be taken to another state, possibly New York or Pennsylvania for repair. The contact was concerned about driving the vehicle to another state for the repair and stated that it was too expensive to tow. T…

Look up ODI 11451114 at NHTSA ↗

342.9%
ODI 11477168

I am experiencing cold start hesitation and unresponsive throttle at high elevation. The vehicle takes up to 20-30 seconds to accelerate, and puts me in a dangerous situation (in a highway intersection, for example). Once the engine temperature is warm, this issue goes away.

Look up ODI 11477168 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10609711 · 22,673 mi

LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WILL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE…

Look up ODI 10609711 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 11538211

Vehicle was driving fine, then warning lights that ABS system was no longer functioning, cruse control inoiperable, "go to shop immediatly" with no apparent cause. I took it to a shop and they attached the electronic scanner which indicated "Front Right Speed Sensor failed". This is the second speed sensor that I have had replaced this year (the first was one of the rear speed sensors). I replaced the front right speed sensor this morning, but the system has not reset. I hate to drive the vehicle with the warnings still indicated and cruise …

Look up ODI 11538211 at NHTSA ↗

1100.0%
ODI 11442305 · 35,000 mi

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the veh…

Look up ODI 11442305 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11521162

The contact owns a 2019 Freightliner Sprinter 2500. The contact received notification of NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11521162 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11452010

Transmission problem

Look up ODI 11452010 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 10971927

I NEED TO KNOW IF THE RECALL FOR THE DRIVER SIDE AIR BAG WAS IN EFFECT BECAUSE THIS IS SOMETHING VERY SERIOUS. MY HUSBAND DRIVES THIS VEHICLE EVERYDAY AND I WOULDN'T WANT A DEPOLYMENT OF THE BAG DUE TO A RUPTURE AND HE WOULD BE HURT. HOW DO I FIND OUT IF IT WAS DONE? I READ ABOUT THIS ON A TELEVISION INVESTIGATION AND IT MAKES ME NERVOUS.

Look up ODI 10971927 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11763739

My vehicle is having massive DPF filter issues I paid for it to be fixed and Mercedes fixed the DEF system under warranty but right before the warranty expired some how the DPF filter "was broke" I feel like Mercedes should have fixed it while it was under warranty but they did not. I asked for a good will repair and they refused. They wanted to charge me $6k for repairs and I could only take it to them. No one else could repair it. Finally I was getting sick from driving it with the massive emissions issues so I took it to an independent diese…

Look up ODI 11763739 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 11389057 · 300 mi

COLOR INSTRUMENT CLUSTER INCLUDING COLOR DISPLAY BETWEEN THE SPEEDOMETER AND TACHOMETER WILL NOT DIM AT NIGHT. THE RESULTING WASH OF LIGHT MAKES SEEING OUT THE SIDE MIRRORS OR ANYTHING AT NIGHT VERY DIFFICULT. VAN IS NOT SAFE TO DRIVE AT NIGHT. MANUFACTURE CONFIRMS THE PROBLEM BUT HAS NO FIX.

Look up ODI 11389057 at NHTSA ↗

0Unavailable

No examples available for this selection.

1100.0%
ODI 11733238

Hello. I’m complaining about CWA ( cross wind assist) . Everyone knows and internet groups are full of information about this issue. The CWA is not safe , it’s dangerous on the road and can suddenly brake check another vehicle behind you or can throw you to oncoming traffic lane. The system also applies brakes when passing under bridges or road signs that are across the road. This system is dangerous and needs to be recalled for the safety reasons.

Look up ODI 11733238 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10609711 · 22,673 mi

LOCATION OF CRUISE CONTROL ARM IS TOO CLOSE TO THE STEERING WHEEL AND TURN SIGNAL ARM. ACCIDENTAL ACTIVATION IS LIKELY AND HAS OCCURRED DURING NORMAL OPERATION OF THE VEHICLE BY EITHER ACCIDENTAL CONTACT OF THE LEFT HAND WHILE STEERING OR WHILE ATTEMPTING TO OPERATE THE TURN SIGNAL. THIS CONDITION IS COMPOUNDED BY THE ORIENTATION OF THE CRUISE CONTROL ARM, WHERE AN UP OR DOWN MANIPULATION WILL 'SET' OR 'RESUME' THE CRUISE SPEED, BOTH OF WHICH CAN ACTIVATE THE CRUISE SYSTEM. SUCH MANIPULATION (UP OR DOWN) IS MOST LIKELY TO OCCUR DUE TO THE…

Look up ODI 10609711 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11678762

Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?

Look up ODI 11678762 at NHTSA ↗

150.0%
ODI 11538211

Vehicle was driving fine, then warning lights that ABS system was no longer functioning, cruse control inoiperable, "go to shop immediatly" with no apparent cause. I took it to a shop and they attached the electronic scanner which indicated "Front Right Speed Sensor failed". This is the second speed sensor that I have had replaced this year (the first was one of the rear speed sensors). I replaced the front right speed sensor this morning, but the system has not reset. I hate to drive the vehicle with the warnings still indicated and cruise …

Look up ODI 11538211 at NHTSA ↗

1100.0%
ODI 11442305 · 35,000 mi

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the veh…

Look up ODI 11442305 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 11523457

On May 22, 2023 around 19:00 after driving my vehicle for nearly 90 minutes the vehicle no longer responded to the gas pedal being depressed by increasing acceleration. The vehicle would not go over 2,500 RPMs even with the gas pedal fully depressed. No warning were shown on the driver display or in the messaging system. The manual gear shifting did not work to raise or lower the gears while the vehicle was in this state. The vehicle display showed the vehicle in "D" for Drive and I could not change it to any other value such as D1, D2, etc…

Look up ODI 11523457 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Engine And Engine Cooling
00.0%

No examples available for this selection.

150.0%
ODI 10761446 · 288,000 mi

TL* THE CONTACT OWNS A 2009 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED THAT OIL WAS SPILLING FROM THE ENGINE COMPARTMENT ONTO THE ROAD SURFACE. THE CONTACT INDICATED THAT UP FIVE QUARTS OF OIL WOULD SPILL OUT EVERY SEVEN DAYS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V294000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 288,000.

Look up ODI 10761446 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11442305 · 35,000 mi

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the veh…

Look up ODI 11442305 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11360505 · 20,000 mi

DRIVER PARKED ON A HILL AND PUT THE VAN IN PARK. EXITED THE VEHICLE AND WAS OUT OF THE VEHICLE 15 SECS BEFORE HE HEARD A POP AND A GRIND AND SMELLED AN ODOR. HE TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO TWO PARKED CARS. IT WAS PARK (STATIONARY) ON A CITY STREET AND UNOCCUPIED.

Look up ODI 11360505 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

150.0%
ODI 10817731

I WAS DELIVERY FOR DHL FOR 5 HOURS PIER TO THE ACCIDENT. I WAS ON A CITY STREET IN UPPER CHI-CHESTER, PA. WHEN I TRIED TO YIELD AND PREPARE FOR A STOP SIGN. WHEN I WENT TO APPLY THE BREAKS AND ADDED MORE PRESSURE TO THE BREAKS THEY JUST THEN DROPPED THE FLOOR. I THEN TRIED TO PUMP THE BREAKS, STILL NOTHING, NO BREAKS. FROM NOT BEING ABLE TO STOP AT THE STOP SIGN, I WENT THROUGH THE INTERSECTION CAUSING AN ACCIDENT. AFTER RESEARCHING ONLINE, I HAVE FOUND THAT THESE VEHICLES HAVE ALOT OF BREAK PROBLEMS AND A NUMBER OF REPORTS THAT SHOWN BRE…

Look up ODI 10817731 at NHTSA ↗

00.0%

No examples available for this selection.

150.0%
ODI 11538211

Vehicle was driving fine, then warning lights that ABS system was no longer functioning, cruse control inoiperable, "go to shop immediatly" with no apparent cause. I took it to a shop and they attached the electronic scanner which indicated "Front Right Speed Sensor failed". This is the second speed sensor that I have had replaced this year (the first was one of the rear speed sensors). I replaced the front right speed sensor this morning, but the system has not reset. I hate to drive the vehicle with the warnings still indicated and cruise …

Look up ODI 11538211 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

150.0%
ODI 11543624

Multiple Episodes of vigorous Sudden Application of Active Brake Assist, sometimes with a sudden dip, occasionally without a noticeable inciting issue. Often Occurs at Hiway speeds, on a narrow bridge with car slowing to 5 mph. At low speeds break assist may turn off and able to resume driving, sometimes requires restart of engine to clear brake assist. Drivers following behind are not happy when this unexpectedly happens, very unsafe. Atteeempts to deal with it through dealer have been unsuccessful or dis,issued.

Look up ODI 11543624 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
EngineToo few reports for a range17,680 mi1 (sparse)
ODI 11451114 · 17,680 mi

The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and it was suggested that the vehicle be taken to another state, possibly New York or Pennsylvania for repair. The contact was concerned about driving the vehicle to another state for the repair and stated that it was too expensive to tow. T…

Look up ODI 11451114 at NHTSA ↗

Power TrainToo few reports for a range20,000 mi1 (sparse)
ODI 11360505 · 20,000 mi

DRIVER PARKED ON A HILL AND PUT THE VAN IN PARK. EXITED THE VEHICLE AND WAS OUT OF THE VEHICLE 15 SECS BEFORE HE HEARD A POP AND A GRIND AND SMELLED AN ODOR. HE TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO TWO PARKED CARS. IT WAS PARK (STATIONARY) ON A CITY STREET AND UNOCCUPIED.

Look up ODI 11360505 at NHTSA ↗

Service Brakes, Air:Antilock:Wheel Speed SensorToo few reports for a range17,680 mi1 (sparse)
ODI 11451114 · 17,680 mi

The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and it was suggested that the vehicle be taken to another state, possibly New York or Pennsylvania for repair. The contact was concerned about driving the vehicle to another state for the repair and stated that it was too expensive to tow. T…

Look up ODI 11451114 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2021: 0 complaints · 2022: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021000
2022111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2021000
2022100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEnginePower TrainService Brakes, Air:Antilock:Wheel Speed SensorSteeringVisibility
Electrical System—0000
1
ODI 11521162

The contact owns a 2019 Freightliner Sprinter 2500. The contact received notification of NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11521162 at NHTSA ↗

Engine0—0
1
ODI 11451114 · 17,680 mi

The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and it was suggested that the vehicle be taken to another state, possibly New York or Pennsylvania for repair. The contact was concerned about driving the vehicle to another state for the repair and stated that it was too expensive to tow. T…

Look up ODI 11451114 at NHTSA ↗

00
Power Train00—000
Service Brakes, Air:Antilock:Wheel Speed Sensor0
1
ODI 11451114 · 17,680 mi

The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and it was suggested that the vehicle be taken to another state, possibly New York or Pennsylvania for repair. The contact was concerned about driving the vehicle to another state for the repair and stated that it was too expensive to tow. T…

Look up ODI 11451114 at NHTSA ↗

0—00
Steering0000—0
Visibility
1
ODI 11521162

The contact owns a 2019 Freightliner Sprinter 2500. The contact received notification of NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11521162 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Steering assistance concerns

1 mentions · 25.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11418840

The lower power steering return hose came off while driving just outside Albuquerque, NM. My van had only 2861 miles on it. The clamps had been replaced due to factory recall by my dealer in Salt Lake City, UT prior to delivery to me, but the factory hose was still too short, and clamps still not adequate. I was able to put it on and drive it 30 miles to a Mercedes dealer in Albuquerque, where they put new clamps on, but they did not install a longer hose. They said factory hose was fine. I made it to Durango, CO (just 3-1/2 hour drive)a…

Look up ODI 11418840 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 25.0% of complaints

Median mileage: 17,680 mi (1 usable records).

ODI 11451114 · 17,680 mi

The contact's boss owns a 2019 Freightliner Sprinter 2500. The contact stated that the wheel speed sensor wires were corroded. Additionally, the check engine warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and it was suggested that the vehicle be taken to another state, possibly New York or Pennsylvania for repair. The contact was concerned about driving the vehicle to another state for the repair and stated that it was too expensive to tow. T…

Look up ODI 11451114 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b