2007 Freightliner SPRINTER 3500: complaints, problems and recalls

Reported: 2007-07-26 (July 26, 2007)

ON CERTAIN TRUCKS, THE SCREW BOLTS OF THE FUEL TANK FASTENING STRAPS MAY NOT HAVE BEEN TIGHTENED CORRECTLY. AFTER NORMAL PRODUCTION PROCESS, THE VEHICLES ARE DISASSEMBED FOR SHIPMENT TO THE US AND THE BOLTS MAY NOT HAVE BEEN CORRECTLY TIGHTENED WHEN RE-ASSEMBLED.

Consequence: THE FUEL TANK CAN LOOSEN AND LEAK FUEL. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE SCREW BOLTS OF THE TANK FASTENING STRAPS AND THE BOLTS WILL BE TIGHTENED WITH THE CORRECT TORQUE. THE RECALL BEGAN ON OCTOBER 8, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER INTERNATIONAL AT 843-695-5041.

Reported: 2007-12-21 (December 21, 2007)

ON CERTAIN UTILITY VANS, THE CRANKSHAFT SENSOR IN CERTAIN DIESEL ENGINES COULD FAIL DUE TO SEPARATION OF BOND WIRES FROM THE LEAD FRAME IN THE SENSOR. THIS RESULTS IN AN INTERRUPTION IN THE ELECTRICAL CONNECTION IN THE CHIP HOUSING OF THE SENSOR.

Consequence: WHEN THIS HAPPENS, THE VEHICLES MAY LOSE POWER RATHER THAN ENTER A LIMP-HOME MODE. IN ADDITION, THE VEHICLE CANNOT BE RESTARTED AFTER FAILURE OF THE ELECTRICAL CONNECTION IN THE SENSOR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE CRANKSHAFT SENSORS. THE RECALL BEGAN ON MARCH 3, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-992-1997.

Reported: 2008-03-11 (March 11, 2008)

SPRINTER IS RECALLING 34 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 3500 CARGO VANS. SOME OF THESE VANS MAY NOT HAVE HAD THE CORRECT BRAKE COMPONENTS INSTALLED.

Consequence: THIS COULD RESULT IN POOR BRAKING PERFORMANCE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL THE APPROPRIATE MASTER BRAKE CYLINDERS AND BRAKE FLUID RESERVOIRS. THE RECALL BEGAN ON JUNE 30, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-992-1997.

Reported: 2008-12-22 (December 22, 2008)

SPRINTER WILL RECALL 6 MY 2007 DODGE 3500 AND FREIGHTLINER 3500 VEHICLES. THE THREADED BUSH OF THE BRAKE ADJUSTMENT OF THE PARKING BRAKE MAY BREAK. THE THREADED BUSH TOGETHER WITH THE ADJUSTMENT SCREW MAY DETACH FROM ITS BRACKET.

Consequence: IF THIS OCCURRED, THE PARKING BRAKE FUNCTION MAY BE LOST. THIS COULD ALLOW THE VEHICLE TO MOVE INADVERTENTLY AND CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPLACE THE PARKING BRAKE ADJUSTMENT. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 27, 2009. OWNERS MAY CONTACT SPRINTER AT 1-843-695-5000.

Reported: 2016-02-10 (February 10, 2016)

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Reported: 2017-07-28 (July 28, 2017)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.