Explore the records behind recurring owner reports.
5 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Electrical System is the most frequently named component, appearing in 2 of 5 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 40.0% |
| Electrical and battery issues | 2 | 40.0% |
| Transmission and shifting | 1 | 20.0% |
| Engine operation | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Back Over Prevention: Warnings | 1 |
| Engine | 1 |
| Service Brakes | 1 |
| Unknown Or Other | 1 |
| Vehicle Speed Control | 1 |
Electrical System: 2; Back Over Prevention: Warnings: 1; Engine: 1; Service Brakes: 1; Unknown Or Other: 1; Vehicle Speed Control: 1
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 5 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 2 |
| 2026 | 3 |
2025: 2; 2026: 3
Electrical System leads the component reports. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
The 12 volt battery on the EV car has gone dead twice since I took delivery on the new car in January 2025. When that happens the car is completely dead and must be manually accessed to open the hood and jump start the car. The first time the car would function once jump started. The second time the car would not stay "running" and the battery had to be recharged for the car to function. This problem seems to be the same as the issue that prompted the recall of this car and others in the fall of 2024. It appears that the problem was not corr…
Owner-reported narrative. Look up ODI 11656777 at NHTSA ↗
The 12 volt battery does not recharge resulting in the car going dead. All instruments are blank. The car has been in the dealer's service department since April 28 and they not been able to fix the problem.
Owner-reported narrative. Look up ODI 11679938 at NHTSA ↗
My wife and I have both experienced intermittent power loss on the vehicle , specifically after stopping and restarting, such as at traffic signals. During these incidents, the car moves extremely slowly even with the accelerator fully pressed, before eventually resuming normal acceleration. This has happened 3–4 times between us, and on one occasion, the car nearly stalled in the middle of an intersection, which was genuinely frightening. I brought the vehicle to Genesis of Charlotte in mid-January 2026 for diagnosis. After multiple checks, t…
Owner-reported narrative. Look up ODI 11723510 at NHTSA ↗
Brakes failed completely and car rolled down a steep driveway and flipped.
Owner-reported narrative. Look up ODI 11729580 at NHTSA ↗
UNKNOWN On 1/16/26, I was parked in an underground parking spot. When I moved the gear shift into reverse and lifted my foot from the pedal, the car surged more than expected and the left mirror hit the cement pillar. The dealership advised me to open a claim with a manufacturer so they could review the other ongoing issues as well as the acceleration that caused the accident. A 3rd party engineer reviewed the "black box" and said there was no acceleration issues and the manufacturer is not liable. However, issues have continued until present. …
Owner-reported narrative. Look up ODI 11755164 at NHTSA ↗
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
Reported: 2024-08-07 (August 7, 2024)
Hyundai Motor America (Hyundai) is recalling certain Genesis 2024-2025 GV60 hybrid and 2025 GV80 vehicles. The rearview camera display may shut off when the vehicle is driven in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact Genesis Customer service at 1-844-340-9741. Hyundai's number for this recall is 024G.
NHTSA campaign record ↗Reported: 2024-11-18 (November 18, 2024)
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
NHTSA campaign record ↗Reported: 2025-07-17 (July 17, 2025)
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2025 G90 and GV60 vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed August 22, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 027G.
NHTSA campaign record ↗Reported: 2025-09-18 (September 18, 2025)
Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Genesis GV60 electric vehicles. The stainless-steel molding at the top of the windshield assembly may detach.
Consequence: Detached molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will replace the windshield molding, free of charge. Owner notification letters are expected to be mailed beginning October 30, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 028G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 20, 2025.
NHTSA campaign record ↗Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
5 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|
| Electrical System | 3255.2%ODI 11517383We drove ten miles to a local restaurant and after our meal the vehicle reported a 12-volt battery issue. After about a mile the car started to pull the car over as the battery was falling. As we were looking for a safe location to pull over, the car would no longer accelerate and would maintain 20 mph on a road that was 50 mph speed limit causing a very unsafe condition. We eventually found a safe location to pull over the car and had the car towed. | 857.1%ODI 11629412The instrument cluster does not illuminate when car starts. This happens periodically and randomly and there are numerous reports of this on the internet. Surprised this has not been reported here previously. | 240.0%ODI 11656777The 12 volt battery on the EV car has gone dead twice since I took delivery on the new car in January 2025. When that happens the car is completely dead and must be manually accessed to open the hood and jump start the car. The first time the car would function once jump started. The second time the car would not stay "running" and the battery had to be recharged for the car to function. This problem seems to be the same as the issue that prompted the recall of this car and others in the fall of 2024. It appears that the problem was not corr… | 0UnavailableNo examples available for this selection. |
| Power Train | 1220.7%ODI 11529138 · 3,600 miThe contact leased a 2023 Genesis GV60. The contact stated that after he started the vehicle, the vehicle failed to shift in the intended gear. The contact stated that the ignition switch light flashed. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,600. The contact received three more notification of defects in the GV 60 vehicle. The notifications are as follows: Regenerative Brake Light Logic, Integrative Cha… | 17.1%ODI 11707781During a routine left hand turn at low speed (~10-15MPH), the vehicle engaged emergency braking. The dashboard indicated emergency braking was enabled. There were no objects in the vehicle's path. Acceleration was not possible during the event. Because the braking was unexpected and unintentional, the vehicle behind nearly collided with me. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 1017.2%ODI 11527853My Car Has a charging port that overheats. It consistently overheats whenever I charge it at the full speed that the vehicle is rated for, 11.5kw (48amp 240V) and their solution, was to slow my charge rate down, once the port overheats, NOT FIX THE ISSUE, it still overheats. | 17.1%ODI 11630798Steering wheel side Instrument Cluster does not turn on sometimes when starting the car. I will usually turn on after a few minutes, but there is no odometer or other information until it turns on. | 120.0%ODI 11755164UNKNOWN On 1/16/26, I was parked in an underground parking spot. When I moved the gear shift into reverse and lifted my foot from the pedal, the car surged more than expected and the left mirror hit the cement pillar. The dealership advised me to open a claim with a manufacturer so they could review the other ongoing issues as well as the acceleration that caused the accident. A 3rd party engineer reviewed the "black box" and said there was no acceleration issues and the manufacturer is not liable. However, issues have continued until present. … | 0UnavailableNo examples available for this selection. |
| Fuel/Propulsion System | 610.3%ODI 11543313THE ISSUE IS WITH THE LEVEL 2 CHARGING, THE CAR STOPS CHARGING AND CAN LEAVE THE CAR UNUSABLE OR WITH LIMITED MILEAGE AVAILABLE. THE CHARGING PORT OVERHEATS AND THE CAR STOPS CHARGING AND WILL NOT RESTART WITHOUT OPERATOR ACTION. THIS IS HAPPENING TO MANY CARS ON THIS PLATFORM. HYUNDIA IONIQ 5, KIA EV6. MY CAR HAS BEEN TO THE DEALER FOR SERVICE, CHARGE PORT OVERHEATING CODE WAS REGISTERED. THE CAR IS BEING SOLD TO CHARGE AT 48A / 240V LEVEL 2. | 17.1%ODI 11721954On March 1, 2026, while driving at normal roadway speed on a double yellow-lined road, my 2024 Genesis GV60 Advance displayed a "Check Electric Vehicle System" warning. With less than one minute of the warning appearing, the vehicle lost propulsion and rolled to a stop. I was able to steer into a parking lot, but I was stranded miles from home. There was minimal advance warning before complete loss of drive power. The vehicle could not be driven and required towing. The vehicle previously had the ICCU recall campaign marked as complete on Jan… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 23.4%ODI 115753391. Navigtion wrong directions 2. The battery charge runs out too quickly *I said several times that the brakes and driver's seat belt were strange, seat belt wasn't locked no tighter If the seat belt did not work, there was no point in wearing it, so I experienced a big disappointment. so I ended up having it serviced for the second time, but the brakes are still working. One of the three recall problems with this car is the all wheel drive powertrain system, and it seems to be known as April 2023, but I signed a contract for the second car in… | 321.4%ODI 11629630While I was parking in the lot, the vehicle nearly came to a stop when it abruptly accelerated on its own. My foot was firmly planted on the brake, a standard practice at the end of the parking process. The sudden acceleration made it impossible to regain control, resulting in a collision with the parking lot sign and a small tree. I took decisive action to steer the vehicle away from the glass door of the building in front of me, but it ultimately struck the building wall to my right. This incident highlights serious safety issues, specificall… | 120.0%ODI 11729580Brakes failed completely and car rolled down a steep driveway and flipped. | 0UnavailableNo examples available for this selection. |
| Vehicle Speed Control | 23.4%ODI 11635373Completed NHTSA recall 24V-868 at my dealer December 13th 2024. ICCU failed on 1/1/2025 and I am awaiting on the 3rd ICCU for my vehicle in less than 2 years. Similar issue happened December 2023, completed the ICCU recall and had the ICCU fail in a similar fashion. | 214.3%ODI 11629630While I was parking in the lot, the vehicle nearly came to a stop when it abruptly accelerated on its own. My foot was firmly planted on the brake, a standard practice at the end of the parking process. The sudden acceleration made it impossible to regain control, resulting in a collision with the parking lot sign and a small tree. I took decisive action to steer the vehicle away from the glass door of the building in front of me, but it ultimately struck the building wall to my right. This incident highlights serious safety issues, specificall… | 120.0%ODI 11723510My wife and I have both experienced intermittent power loss on the vehicle , specifically after stopping and restarting, such as at traffic signals. During these incidents, the car moves extremely slowly even with the accelerator fully pressed, before eventually resuming normal acceleration. This has happened 3–4 times between us, and on one occasion, the car nearly stalled in the middle of an intersection, which was genuinely frightening. I brought the vehicle to Genesis of Charlotte in mid-January 2026 for diagnosis. After multiple checks, t… | 0UnavailableNo examples available for this selection. |
| Seat Belts | 35.2%ODI 115753391. Navigtion wrong directions 2. The battery charge runs out too quickly *I said several times that the brakes and driver's seat belt were strange, seat belt wasn't locked no tighter If the seat belt did not work, there was no point in wearing it, so I experienced a big disappointment. so I ended up having it serviced for the second time, but the brakes are still working. One of the three recall problems with this car is the all wheel drive powertrain system, and it seems to be known as April 2023, but I signed a contract for the second car in… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 11.7%ODI 11686807The chrome trim strip above the windshield flew off while driving. This poses a safety hazard for anyone driving behind a GV60 and unfortunately this issue seems to be very widespread (examples: [XXX] ). Genesis refused to fix the issue for me despite being under warranty, so I suspect they are doing the same for other owners despite the safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | 214.3%ODI 11667992The approximately 52-inch-long chrome trim piece that runs the length of the top of the windshield came off while driving. Because this trim piece is at the top of the windshield, and out of the view of the driver, I am uncertain exactly when it came off, but I believe it came off while at freeway speed, and that is why I do not have, or know, the location of the missing trim. A trim piece of this size (approximately 52 inches) coming off my vehicle at freeway speed would have passed over the top of my vehicle and posed a safety hazard to a mot… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | 24V868000 | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 1 | None | ODI 11656777The 12 volt battery on the EV car has gone dead twice since I took delivery on the new car in January 2025. When that happens the car is completely dead and must be manually accessed to open the hood and jump start the car. The first time the car would function once jump started. The second time the car would not stay "running" and the battery had to be recharged for the car to function. This problem seems to be the same as the issue that prompted the recall of this car and others in the fall of 2024. It appears that the problem was not corr… |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | 25V474000 | No examples available for this selection. |
| 2025-08 | 1 | None | ODI 11679938The 12 volt battery does not recharge resulting in the car going dead. All instruments are blank. The car has been in the dealer's service department since April 28 and they not been able to fix the problem. |
| 2025-09 | 0 | 25V624000 | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 1 | None | ODI 11723510My wife and I have both experienced intermittent power loss on the vehicle , specifically after stopping and restarting, such as at traffic signals. During these incidents, the car moves extremely slowly even with the accelerator fully pressed, before eventually resuming normal acceleration. This has happened 3–4 times between us, and on one occasion, the car nearly stalled in the middle of an intersection, which was genuinely frightening. I brought the vehicle to Genesis of Charlotte in mid-January 2026 for diagnosis. After multiple checks, t… |
| 2026-04 | 1 | None | ODI 11729580Brakes failed completely and car rolled down a steep driveway and flipped. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 1 | None | ODI 11755164UNKNOWN On 1/16/26, I was parked in an underground parking spot. When I moved the gear shift into reverse and lifted my foot from the pedal, the car surged more than expected and the left mirror hit the cement pillar. The dealership advised me to open a claim with a manufacturer so they could review the other ongoing issues as well as the acceleration that caused the accident. A 3rd party engineer reviewed the "black box" and said there was no acceleration issues and the manufacturer is not liable. However, issues have continued until present. … |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2023: 48 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2023 | 19 | 34 | 48 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2023 | 55 | 0 | 3 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Back Over Prevention: Warnings | Engine | Service Brakes | Unknown Or Other | Vehicle Speed Control |
|---|---|---|---|---|---|---|
| Electrical System | — | 0 | 0 | 0 | 0 | 0 |
| Back Over Prevention: Warnings | 0 | — | 0 | 0 | 1ODI 11755164UNKNOWN On 1/16/26, I was parked in an underground parking spot. When I moved the gear shift into reverse and lifted my foot from the pedal, the car surged more than expected and the left mirror hit the cement pillar. The dealership advised me to open a claim with a manufacturer so they could review the other ongoing issues as well as the acceleration that caused the accident. A 3rd party engineer reviewed the "black box" and said there was no acceleration issues and the manufacturer is not liable. However, issues have continued until present. … | 0 |
| Engine | 0 | 0 | — | 0 | 0 | 1ODI 11723510My wife and I have both experienced intermittent power loss on the vehicle , specifically after stopping and restarting, such as at traffic signals. During these incidents, the car moves extremely slowly even with the accelerator fully pressed, before eventually resuming normal acceleration. This has happened 3–4 times between us, and on one occasion, the car nearly stalled in the middle of an intersection, which was genuinely frightening. I brought the vehicle to Genesis of Charlotte in mid-January 2026 for diagnosis. After multiple checks, t… |
| Service Brakes | 0 | 0 | 0 | — | 0 | 0 |
| Unknown Or Other | 0 | 1ODI 11755164UNKNOWN On 1/16/26, I was parked in an underground parking spot. When I moved the gear shift into reverse and lifted my foot from the pedal, the car surged more than expected and the left mirror hit the cement pillar. The dealership advised me to open a claim with a manufacturer so they could review the other ongoing issues as well as the acceleration that caused the accident. A 3rd party engineer reviewed the "black box" and said there was no acceleration issues and the manufacturer is not liable. However, issues have continued until present. … | 0 | 0 | — | 0 |
| Vehicle Speed Control | 0 | 0 | 1ODI 11723510My wife and I have both experienced intermittent power loss on the vehicle , specifically after stopping and restarting, such as at traffic signals. During these incidents, the car moves extremely slowly even with the accelerator fully pressed, before eventually resuming normal acceleration. This has happened 3–4 times between us, and on one occasion, the car nearly stalled in the middle of an intersection, which was genuinely frightening. I brought the vehicle to Genesis of Charlotte in mid-January 2026 for diagnosis. After multiple checks, t… | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
3 patterns with matching reports.
1 mentions · 20.0% of complaints
Median mileage: Unavailable (0 usable records).
Brakes failed completely and car rolled down a steep driveway and flipped.
\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b1 mentions · 20.0% of complaints
Median mileage: Unavailable (0 usable records).
My wife and I have both experienced intermittent power loss on the vehicle , specifically after stopping and restarting, such as at traffic signals. During these incidents, the car moves extremely slowly even with the accelerator fully pressed, before eventually resuming normal acceleration. This has happened 3–4 times between us, and on one occasion, the car nearly stalled in the middle of an intersection, which was genuinely frightening. I brought the vehicle to Genesis of Charlotte in mid-January 2026 for diagnosis. After multiple checks, t…
\b(stall\w*|loss of power|lost power|engine shut\w* off)\b1 mentions · 20.0% of complaints
Median mileage: Unavailable (0 usable records).
UNKNOWN On 1/16/26, I was parked in an underground parking spot. When I moved the gear shift into reverse and lifted my foot from the pedal, the car surged more than expected and the left mirror hit the cement pillar. The dealership advised me to open a claim with a manufacturer so they could review the other ongoing issues as well as the acceleration that caused the accident. A 3rd party engineer reviewed the "black box" and said there was no acceleration issues and the manufacturer is not liable. However, issues have continued until present. …
\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b