Auto Recall Watch
U.S. public vehicle records

2002 Gmc ENVOY 360: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

9 owner complaints analyzed

0 distinct recall campaigns

108,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 7 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 2 of 9 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation111.1%
Braking behavior111.1%
Steering behavior111.1%
Fuel system concerns111.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
2
Seats
2
Air Bags
1
Engine
1
Steering
1
Suspension
1
Visibility:Windshield Wiper/Washer:Motor
1
Component breakdown data
CategoryCount
Fuel/Propulsion System2
Seats2
Air Bags1
Engine1
Steering1
Suspension1
Visibility:Windshield Wiper/Washer:Motor1

Fuel/Propulsion System: 2; Seats: 2; Air Bags: 1; Engine: 1; Steering: 1; Suspension: 1; Visibility:Windshield Wiper/Washer:Motor: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
1
50,000 to 74,999
0
75,000 to 99,999
2
100,000 to 149,999
2
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9991
50,000 to 74,9990
75,000 to 99,9992
100,000 to 149,9992
150,000 and above2

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 2

75,000 to 99,999 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2006
1
2014
1
2015
2
2016
3
2017
1
2018
1
Complaints over time data
CategoryCount
20061
20141
20152
20163
20171
20181

2006: 1; 2014: 1; 2015: 2; 2016: 3; 2017: 1; 2018: 1

Pattern summary

Fuel/Propulsion System leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10172321 · 2006-10-31 (October 31, 2006)

I AM WRITING THIS COMPLAINT ON A RECALL THAT ALREADY EXIST AND HAS NOT BEEN RESOLVED PROPERLY. I AM THE OWNER OF A GMC ENVOY 2002. IN 2004 THERE WAS A SAFETY RECALL THAT BECAUSE OF WATER GETTING INTO THE WIPER MOTOR THAT THE MOTOR WOULD FAIL AND CAUSE AN ACCIDENT. WELL THE FIX FOR THIS WAS TO PUT A COVER OVER THE WIPER MOTOR IN MOST CASES. WELL MY SELF AND OTHER TRAILBLAZER AND ENVOY OWNERS NOW ARE SEEING THE EFFECTS OF THE DAMAGE THAT WAS DONE TO OUR WIPER MOTORS SINCE 2002. THE MOTOR IS BEGINNING TO SKIP OR SOMETIMES FAIL BECAUSE IT IS SLOWLY…

Owner-reported narrative. 45,000 miles reported. Look up ODI 10172321 at NHTSA ↗

Owner report 10596621 · 2014-06-06 (June 6, 2014)

DEFECTIVE AIR BAG MODULE # P/N 15080860 SERV/NO 122162269 AJ7: FOR SEVERAL YEARS A AIRBAG WARNING LIGHT DISPLAYED ON MY GMC ENVOY. I TOOK IT TO SEVERAL DIFFERENT REPAIR PLACES AND ALL FELT IT WAS PROBABLY A DEFECTIVE MODULE WHICH SHOULD BE A RECALL ISSUE. ONSTAR SAID DEALER NEEDED TO DO MORE DIAGNOSTICS. DEALER DID NOT PERFORM WHEN FIRST TAKEN IN FOR SUCH. WITH RECENT NEWS OF DEATHS DUE TO IGNITION AND AIRBAG FAILURES I BECAME SUSPICIOUS. FINALLY, RETURNED TO DEALERS AND INSISTED A COMPREHENSIVE DIAGNOSTIC ON AIRBAG MODULE BE DONE...COUPLE OF D…

Owner-reported narrative. 99,600 miles reported. Look up ODI 10596621 at NHTSA ↗

Owner report 10731885 · 2015-07-03 (July 3, 2015)

THE DRIVER SEAT DROPPED (FALLEN TO THE RIGHT) THE WELD ON THE ROD TO THE BRACKET WHICH HOLDS UP THE SEAT IS BROKEN...THERE WAS ONLY ONE WELD THAT I CAN SEE ON THE RIGHT SIDE. ON THE OTHER SIDE OF THE SEAT THERE IS THREE WELDS ON THAT ROD AND BRACKET ON THE LEFT SIDE OF THE SEAT....THERE IS WHITE PAINTED DOTS OVER THE WELDS ? THIS IS ALL UNDER THE SEAT.

Owner-reported narrative. 91,734 miles reported. Look up ODI 10731885 at NHTSA ↗

Owner report 10810104 · 2015-12-14 (December 14, 2015)

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,349.

Owner-reported narrative. 146,349 miles reported. Look up ODI 10810104 at NHTSA ↗

Owner report 10823934 · 2016-02-03 (February 3, 2016)

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM …

Owner-reported narrative. 108,000 miles reported. Look up ODI 10823934 at NHTSA ↗

Owner report 10859788 · 2016-04-15 (April 15, 2016)

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT NOTICED A FRACTURE ON THE DRIVER SIDE LOWER CONTROL ARM BRACKET THAT EXTENDED TO THE FRAME OF THE VEHICLE. THE LOWER CONTROL ARM BRACKET WAS ALSO COMPLETELY RUSTED. THE CONTACT RESEARCHED AND FOUND THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V260000 (SUSPENSION). THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED, BUT NOT ACCORDING TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE…

Owner-reported narrative. 180,000 miles reported. Look up ODI 10859788 at NHTSA ↗

Owner report 10860160 · 2016-04-18 (April 18, 2016)

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER SPECIAL COVERAGE ADJUSTMENT (CAMPAIGN NUMBER 07099) FOR THE FUEL SYSTEM. THE DEALER WAS UNABLE TO OBTAIN THE PART FROM THE MANUFACTURER WHO INDICATED THAT IT WAS NOT IN PRODUCTION. THE CONTACT WAITED AN EXTENDED PERIOD OF TIME AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PRODUCE THE PART TO SUPPLY TO THE DEALER FOR THE MANUFACTURER'S REMEDY. THE VEHICLE WAS STILL PARKED FROM JANUARY 2016 AND WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO DI…

Owner-reported narrative. Look up ODI 10860160 at NHTSA ↗

Owner report 10983867 · 2017-05-06 (May 6, 2017)

STEERING POWER FLUID RUNNING OUT AND RACK AND PINION CRACK.ON EXPRESS WAY HARD TO STEER AND LOOSING POWER STEERING FLUID.

Owner-reported narrative. 180,086 miles reported. Look up ODI 10983867 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

9 unique complaints in this selection. Analysis snapshot: 2026-10-01.

77.8%Usable mileage7 / 9 records
100.0%Valid incident date9 / 9 records
100.0%Valid filing date9 / 9 records
100.0%Ordered incident and filing dates9 / 9 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200220032004200520062007
Electrical System
00.0%

No examples available for this selection.

225.0%
ODI 10749414 · 75,000 mi

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Look up ODI 10749414 at NHTSA ↗

228.6%
ODI 10637359

FAILURE OF THE DRIVERS DOOR MODULE. POWER WINDOWS WORK, BUT NOTHING ELSE.. NO DRIVER 1/2 OPTION BUTTONS, NOT HEATED SEATS.. *TR

Look up ODI 10637359 at NHTSA ↗

555.6%
ODI 10323243 · 55,000 mi

THE GUAGES HAVE GONE CRAZY, ENG LIGHT POPS ON AND OFF, ABS LIGHT?, I AM AFRAID THAT THE COMPUTER MAY SHUT DOWN WHILE DRIVING? HAVE BEEN TOLD MECHANIC THAT THE ENTIRE INSTRUMENT CLUSTER WILL NEED TO BE REPLACED AND REPROGRAMMED

Look up ODI 10323243 at NHTSA ↗

545.5%
ODI 10460104 · 59,000 mi

THE LOW FUEL LEVEL LIGHT HAS COME ON, AND THE TANK WAS FILLED WITHIN 25 MILES. RESEARCHING, I FIND THIS IS A CURRENT ISSUE WITH MY VEHICLE. THE FUEL GAUGE SHOWS EMPTY ALMOST ALL THE TIME, AND THE CHECK ENGINE LIGHT HAS COME ON. THE FUEL GAUGE DOES NOT SHOW CORRECTLY AT ALL. *TR

Look up ODI 10460104 at NHTSA ↗

624.0%
ODI 10228006 · 12,400 mi

TL*THE CONTACT OWNS A 2007 GMC ENVOY 360. ON THREE SEPARATE OCCASIONS, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWITCHED FROM 2 WHEEL DRIVE TO 4 WHEEL DRIVE WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS HAVING AN ELECTRONIC CONTROL MODULE FAILURE, WHICH NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 14,000 AND FAILURE MILEAGE WAS 12,400.

Look up ODI 10228006 at NHTSA ↗

Exterior Lighting
00.0%

No examples available for this selection.

112.5%
ODI 10749414 · 75,000 mi

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Look up ODI 10749414 at NHTSA ↗

228.6%
ODI 10641556 · 90,000 mi

MY 2004 GMC ENVOY HAS 90,000 MILES AND THE HEADLIGHTS AND TAIL LIGHTS KEEP FLICKERING WHEN I START IT. AND WHEN DRIVING DOWN THE ROAD THEY FLICKER. THE GAUGES ON THE DASH FOR THE CHARGING SYSTEM GOES UP AND DOWN. I HAVE HAD IT TO A CHEVY DEALER 4 TIMES KNOW, FIRST TIME THEY TOLD ME THE THROTTLE BODY NEEDED CLEANED. THEY DID IT. PICKED IT UP AND THEN IT WAS JUST AS BAD. TOOK IT BACK AND THEY RAN TEST AND SAID IT HAS TO DO WITH A PLUG FOR THE SECONDARY AIR INJECTION SYSTEM. THEY REPLACED IT. STILL DOING IT. THEY TOLD ME THERE IS NO FIX FOR THE PR…

Look up ODI 10641556 at NHTSA ↗

00.0%

No examples available for this selection.

436.4%
ODI 10684253

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT WAS PROGRESSING AND CAUSED THE HEADLIGHTS TO FLICKER FOR THE LOW BEAMS, HIGH BEAMS, AND THE DAYTIME RUNNING LAMPS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE DIMMER SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE CONT…

Look up ODI 10684253 at NHTSA ↗

520.0%
ODI 10678293 · 136,700 mi

TL* THE CONTACT OWNS A 2007 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED. HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,700.

Look up ODI 10678293 at NHTSA ↗

Fuel/Propulsion System
222.2%
ODI 10823934 · 108,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM …

Look up ODI 10823934 at NHTSA ↗

337.5%
ODI 10786526 · 105,000 mi

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS WERE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Look up ODI 10786526 at NHTSA ↗

228.6%
ODI 10650310 · 112,000 mi

CHECK ENGINE LIGHT CAME ON. HAD AUTO PARTS STORE CHECK IT AND SAID COULD BE THE FUEL CAP. PUT NEW FUEL CAP ON AND AFTER A WHILE THE LIGHT CAME BACK ON. I LOOKED UNDER THE VEHICLE BUT SAW NOTHING OUT OF THE ORDINARY. THE LIGHT WOULD GO OFF FOR A WHILE THEN BACK ON. I BOUGHT A SECOND FUEL CAP. HAD SAME RESULTS. NOW AFTER AN INTERNET SEARCH I FIND OUT THE FUEL TANKS CAN LEAK AROUND THE FILLER SPOUT ON THE TANK. I LOOKED AT MINE AND IT WAS SEEPING. BUT GM. WEBSITE SAYS THERE IS NO RECALL FOR MY VEHICLE. *TR

Look up ODI 10650310 at NHTSA ↗

111.1%
ODI 10513421 · 57,800 mi

UPON FILLING GAS TANK TO FULL, FUEL GAUGE INDICATED EMPTY AND LOW FUEL LIGHT ILLUMINATED. THIS INDICATION NOW COMES AND GOES AND IS ERRATIC AND UNRELIABLE. NOTE: I RECEIVED A LETTER ( NOT A RECALL ) FROM GM LAST YEAR SAYING IF MY VEHICLE EXPERIENCED THIS PROBLEM TO NOTIFY MY DEALER FOR SERVICE. APPEARS TO ME, GM KNEW IT WAS JUST A MATTER OF TIME BEFORE I EXPERIENCED THIS PROBLEM. I HAVE READ NUMEROUS COMPLAINTS BY GM ENVOY OWNERS SINCE THEN WITH THE SAME PROBLEM. MY LOCAL GM DEALER SAYS THAT GM WILL FIX THE PROBLEM AND PAY ONLY HALF THE COST. …

Look up ODI 10513421 at NHTSA ↗

218.2%
ODI 10460104 · 59,000 mi

THE LOW FUEL LEVEL LIGHT HAS COME ON, AND THE TANK WAS FILLED WITHIN 25 MILES. RESEARCHING, I FIND THIS IS A CURRENT ISSUE WITH MY VEHICLE. THE FUEL GAUGE SHOWS EMPTY ALMOST ALL THE TIME, AND THE CHECK ENGINE LIGHT HAS COME ON. THE FUEL GAUGE DOES NOT SHOW CORRECTLY AT ALL. *TR

Look up ODI 10460104 at NHTSA ↗

00.0%

No examples available for this selection.

Air Bags
111.1%
ODI 10596621 · 99,600 mi

DEFECTIVE AIR BAG MODULE # P/N 15080860 SERV/NO 122162269 AJ7: FOR SEVERAL YEARS A AIRBAG WARNING LIGHT DISPLAYED ON MY GMC ENVOY. I TOOK IT TO SEVERAL DIFFERENT REPAIR PLACES AND ALL FELT IT WAS PROBABLY A DEFECTIVE MODULE WHICH SHOULD BE A RECALL ISSUE. ONSTAR SAID DEALER NEEDED TO DO MORE DIAGNOSTICS. DEALER DID NOT PERFORM WHEN FIRST TAKEN IN FOR SUCH. WITH RECENT NEWS OF DEATHS DUE TO IGNITION AND AIRBAG FAILURES I BECAME SUSPICIOUS. FINALLY, RETURNED TO DEALERS AND INSISTED A COMPREHENSIVE DIAGNOSTIC ON AIRBAG MODULE BE DONE...COUPLE OF D…

Look up ODI 10596621 at NHTSA ↗

225.0%
ODI 10660921

THIS IS REGARDING THE "TAKATA AIR BAG RECALL. I AM NOT SURE HOW TO PROCEED WITH REPORTING MY VEHICLE AND GETTING PLACE ON A LIST FOR AIR BAG REPLACEMENT IN PHILADELPHIA, PA. *TR

Look up ODI 10660921 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

218.2%
ODI 10684094 · 117,500 mi

TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. THE CONTACT STATED THAT THE ELECTRONIC DOOR LOCK SYSTEM FAILED CAUSING THE DRIVER NOT TO BE ABLE TO UNLOCK THE FRONT AND REAR DRIVER AND PASSENGER SIDE DOORS. THE DRIVER SIDE WINDOW ALSO FAILED TO OPEN. THE DOORS AND WINDOWS COULD ONLY BE UNLOCKED MANUALLY. THE CONTACT ALSO STATED THAT THE AIR BAG AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NU…

Look up ODI 10684094 at NHTSA ↗

28.0%
ODI 10242042 · 46,000 mi

I TOTALED MY 2004 GMC ENVOY ON BLACK ICE, I HIT MY NEIGHBOR PRETTY MUCH HEAD ON. MY AIR BAG DID NOT GO OFF NOR DID MY SEAT BELT HOLD MY IN PLACE, I REPORTED THIS ACCIDENT AND DYSFUNCTION TO GM AND AFTER THEIR INVESTIGATION THEY SAID THE VEHICLE FUNCTIONED PROPERLY. I DON'T UNDERSTAND HOW THIS COULD BE, WE BOUGHT THE ENVOY NEW THE AIR BAG SHOULD HAVE DEPLOYED AS WELL AS THE SEAT BELT SHOULD HAVE LOCKED ME IN PLACE, AS IT WAS I HIT THE WIND SHIELD, HAD SWELLING IN MY BRAIN, I ALSO HIT THE TOP OF THE ENVOY AND CAME DOWN AND HAVE TWO CRUSHED VERT…

Look up ODI 10242042 at NHTSA ↗

Fuel System, Gasoline
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

114.3%
ODI 10837111 · 131,861 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY 360. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR; HOWEVER, THERE WAS NO FUEL LEAKING. THE ODOR WAS MORE PUNGENT WHEN THERE WAS A FULL TANK OF FUEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT NHTSA ADVISED THAT THE VEHICLE WOULD BE SAFE TO DRIVE AS LONG AS THERE WAS A HALF TANK OF FUEL. THE CONTACT WANTED THE DEALER TO VERIFY THAT THE VEHICLE WAS SAFE, BUT THE DEALER WAS UNABLE TO PROVIDE DOCUMENTATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT STATED…

Look up ODI 10837111 at NHTSA ↗

111.1%
ODI 10286681 · 59,000 mi

GAS GAUGE DOES NOT REGISTER CORRECTLY. FIRST STARTED WHEN FILLED UP WITH GAS AND WOULD NEVER SHOW FULL TANK, ONLY 3 QUARTERS AT MOST. NOW IT DOES NOT REGISTER AT ALL. ALWAYS ON E AND LOW FUEL LIGHT ALWAYS ON. VERY ANNOYING. NOTICED THIS IS A VERY COMMON PROBLEM WITH GMC ENVOY, TRAILBLAZER, ETC. HOW MANY SIGNATURES DOES IT TAKE FOR A RECALL? *TR

Look up ODI 10286681 at NHTSA ↗

19.1%
ODI 10566752 · 122,000 mi

FUEL GAUGE ERRATIC, WILL READ FULL THEN SLOWLY DROP TO EMPTY WHILE DRIVING. EVENTUALLY THE EMPTY LIGHT WILL ILLUMINATE AND THE LOW FUEL BELL WILL SOUND. *TR

Look up ODI 10566752 at NHTSA ↗

312.0%
ODI 10254834 · 19,486 mi

MALFUNCTIONING GAS GAUGE 2007 GMC ENVOY CAR ONLY HAS 20,000 MILES. HAS TO BE A DEFECT. CONTACTED DEALERSHIP. SOLD CAR AS IS NO WARRANTY! *TR

Look up ODI 10254834 at NHTSA ↗

Engine
111.1%
ODI 10810104 · 146,349 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,349.

Look up ODI 10810104 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

111.1%
ODI 10712764 · 120,586 mi

SERVICE ENGINE LIGHT ILLUMINATES AND FUEL LEVELS ARE NOT PROPERLY INDICATED. THE CAR SHAKES AND CUTS OFF WHEN IDLING. SERVICE ENGINE LIGHT AND LOW FUEL ILLUMINATE CONTINUOUSLY. TOOK CAR IN TWICE TO [XXX] BLACK KENNESAW BUT THEY COULD NOT FIND ANYTHING WRONG. I INFORMED THEM ON BOTH SERVICE VISITS THAT I RECEIVED A LETTER FROM GMC BUT THEY SAID MY CAR WAS OUT OF WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10712764 at NHTSA ↗

218.2%
ODI 10821163 · 119,000 mi

GAS SENDING UNIT/FUEL PUMP LINES ROT OUT DUE TO CORROSION AND SPRAY GASOLINE ALL OVER THE UNDERSIDE OF VEHICLE. THE VEHICLE MIGHT STALL BUT OFTEN TIMES IT KEEPS RUNNING, ALL WHILE SPRAYING GASOLINE ALL OVER THE PLACE. THIS ONE DOES NOT EVEN TRIP A CHECK ENGINE LIGHT WHILE RUNNING IN THIS CONDITION. THE ONLY WARNING WAS THE SMELL OF GASOLINE- SOME PEOPLE DO NOT HAVE A SENSE OF SMELL, AND THIS COULD HAVE BEEN VERY DANGEROUS. THIS IS A FIRE WAITING TO HAPPEN. THIS CORROSION ISSUE IS KNOWN TO GM, WHY IS THIS NOT A SAFETY RECALL? THIS LET LOOSE ON M…

Look up ODI 10821163 at NHTSA ↗

00.0%

No examples available for this selection.

Seats
222.2%
ODI 10731885 · 91,734 mi

THE DRIVER SEAT DROPPED (FALLEN TO THE RIGHT) THE WELD ON THE ROD TO THE BRACKET WHICH HOLDS UP THE SEAT IS BROKEN...THERE WAS ONLY ONE WELD THAT I CAN SEE ON THE RIGHT SIDE. ON THE OTHER SIDE OF THE SEAT THERE IS THREE WELDS ON THAT ROD AND BRACKET ON THE LEFT SIDE OF THE SEAT....THERE IS WHITE PAINTED DOTS OVER THE WELDS ? THIS IS ALL UNDER THE SEAT.

Look up ODI 10731885 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.0%
ODI 10221458 · 3,000 mi

I BOUGHT A 2007 ENVOY 10 MARCH 2007. WHEN THE WEATHER GOT WARM I TRIED TO USE MY AC. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 5,000 MILES AND THE AC DIDN'T WORK. I TOOK IT IN FOR SERVICE AND WAS TOLD IT WAS FIXED. WHEN WE WENT ON A TRIP AND ARRIVED IN FL AND IT HEATED UP, THE AC DIDN'T WORK. THE FIRST TIME IT WAS REPAIRED I WAS TOLD IT WAS A SENSOR. THE NEXT TWO TIMES THEY REPLACED THE COMPRESSOR. THE FIRST TIME IT WAS COOL WHEN WE LEFT AND I TRIED THE AC AND IT WAS COLD. I HAD TO TAKE IT IN 3 TIMES BEFORE IT WORKED CORRECTLY. NOW IT…

Look up ODI 10221458 at NHTSA ↗

Visibility:Power Window Devices And Controls
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

111.1%
ODI 10668204 · 57,556 mi

MY WINDOW CONTROLS ON DRIVER SIDE WILL NOT ROLL DOWN ANY WINDOW; HOWEVER, YOU CAN ROLL DOWN ANY WINDOW FROM SPECIFIC DOOR CONTROL. WHEN I PUT DOWN THE PASSENGER SIDE WINDOW, WHILE PARKED, THE INDOOR LIGHTS STARTED FLASHING, THERE WERE CLICKING NOISES AND THE PASSENGER WINDOW WENT UP ALL BY ITSELF. TOTALLY FREAKED ME OUT! IT ONLY STOPPED WHEN I OPENED THE DRIVER SIDE DOOR. A COUPLE HOURS LATER I WAS ABLE TO DRIVE TO ANOTHER DESTINATION. WHEN I TOOK THE KEYOF OUT, THE LIGHTS FLASHED AND AGAIN THE CLICKING NOISES. IT STOPPED WHEN I OPENED THE DOOR…

Look up ODI 10668204 at NHTSA ↗

00.0%

No examples available for this selection.

28.0%
ODI 10253925 · 51,000 mi

2007 ENVOY- DECIDED TO ROLL DOWN PASSENGER WINDOW TO LET FRESH AIR IN, CABLE MECHANISM FOR PASSENGER WINDOW BROKE IN HALF WINDOW FELL DOWN THE DOOR, WINDOW IS NOW BEING HELD UP BY DUCT TAPE. THE CHECK ENGINE LIGHT IS ON, NOTHING IS WRONG WITH VEHICLE, THE LOW FUEL LIGHT IS ON CONSTANTLY EVEN WHEN IT HAS A FULL TANK. THIS IS A 2007 ENVOY WITH ALL OF THESE PROBLEMS, HAS BEEN GREAT VEHICLE SINCE 2 WEEKS AGO WHEN IT GOT EXTREMELY COLD AND ALL THE PROBLEMS OCCURRED. *TR

Look up ODI 10253925 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Fuel/Propulsion SystemToo few reports for a range108,000 mi1 (sparse)
ODI 10823934 · 108,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM …

Look up ODI 10823934 at NHTSA ↗

SeatsToo few reports for a range91,734 mi1 (sparse)
ODI 10731885 · 91,734 mi

THE DRIVER SEAT DROPPED (FALLEN TO THE RIGHT) THE WELD ON THE ROD TO THE BRACKET WHICH HOLDS UP THE SEAT IS BROKEN...THERE WAS ONLY ONE WELD THAT I CAN SEE ON THE RIGHT SIDE. ON THE OTHER SIDE OF THE SEAT THERE IS THREE WELDS ON THAT ROD AND BRACKET ON THE LEFT SIDE OF THE SEAT....THERE IS WHITE PAINTED DOTS OVER THE WELDS ? THIS IS ALL UNDER THE SEAT.

Look up ODI 10731885 at NHTSA ↗

Air BagsToo few reports for a range99,600 mi1 (sparse)
ODI 10596621 · 99,600 mi

DEFECTIVE AIR BAG MODULE # P/N 15080860 SERV/NO 122162269 AJ7: FOR SEVERAL YEARS A AIRBAG WARNING LIGHT DISPLAYED ON MY GMC ENVOY. I TOOK IT TO SEVERAL DIFFERENT REPAIR PLACES AND ALL FELT IT WAS PROBABLY A DEFECTIVE MODULE WHICH SHOULD BE A RECALL ISSUE. ONSTAR SAID DEALER NEEDED TO DO MORE DIAGNOSTICS. DEALER DID NOT PERFORM WHEN FIRST TAKEN IN FOR SUCH. WITH RECENT NEWS OF DEATHS DUE TO IGNITION AND AIRBAG FAILURES I BECAME SUSPICIOUS. FINALLY, RETURNED TO DEALERS AND INSISTED A COMPREHENSIVE DIAGNOSTIC ON AIRBAG MODULE BE DONE...COUPLE OF D…

Look up ODI 10596621 at NHTSA ↗

EngineToo few reports for a range146,349 mi1 (sparse)
ODI 10810104 · 146,349 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,349.

Look up ODI 10810104 at NHTSA ↗

SteeringToo few reports for a range180,086 mi1 (sparse)
ODI 10983867 · 180,086 mi

STEERING POWER FLUID RUNNING OUT AND RACK AND PINION CRACK.ON EXPRESS WAY HARD TO STEER AND LOOSING POWER STEERING FLUID.

Look up ODI 10983867 at NHTSA ↗

SuspensionToo few reports for a range180,000 mi1 (sparse)
ODI 10859788 · 180,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT NOTICED A FRACTURE ON THE DRIVER SIDE LOWER CONTROL ARM BRACKET THAT EXTENDED TO THE FRAME OF THE VEHICLE. THE LOWER CONTROL ARM BRACKET WAS ALSO COMPLETELY RUSTED. THE CONTACT RESEARCHED AND FOUND THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V260000 (SUSPENSION). THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED, BUT NOT ACCORDING TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE…

Look up ODI 10859788 at NHTSA ↗

Visibility:Windshield Wiper/Washer:MotorToo few reports for a range45,000 mi1 (sparse)
ODI 10172321 · 45,000 mi

I AM WRITING THIS COMPLAINT ON A RECALL THAT ALREADY EXIST AND HAS NOT BEEN RESOLVED PROPERLY. I AM THE OWNER OF A GMC ENVOY 2002. IN 2004 THERE WAS A SAFETY RECALL THAT BECAUSE OF WATER GETTING INTO THE WIPER MOTOR THAT THE MOTOR WOULD FAIL AND CAUSE AN ACCIDENT. WELL THE FIX FOR THIS WAS TO PUT A COVER OVER THE WIPER MOTOR IN MOST CASES. WELL MY SELF AND OTHER TRAILBLAZER AND ENVOY OWNERS NOW ARE SEEING THE EFFECTS OF THE DAMAGE THAT WAS DONE TO OUR WIPER MOTORS SINCE 2002. THE MOTOR IS BEGINNING TO SKIP OR SOMETIMES FAIL BECAUSE IT IS SLOWLY…

Look up ODI 10172321 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2006: 0 complaints · 2007: 15 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2006000
200761015
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20061100
20072500

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentFuel/Propulsion SystemSeatsAir BagsEngineSteeringSuspensionVisibility:Windshield Wiper/Washer:Motor
Fuel/Propulsion System—000000
Seats0—00000
Air Bags00—0000
Engine000—000
Steering0000—00
Suspension00000—0
Visibility:Windshield Wiper/Washer:Motor000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Fuel smell or leak mentions

1 mentions · 11.1% of complaints

Median mileage: 108,000 mi (1 usable records).

ODI 10823934 · 108,000 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. WHEN THE CONTACT FILLED THE VEHICLE WITH A FULL TANK OF FUEL, THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. ONCE THERE WAS ABOUT A QUARTER TANK OF FUEL LEFT, THE ODOR DISAPPEARED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK COMING FROM A CHUCK VALVE OF THE FUEL TANK. THE FUEL TANK, CHUCK VALVE, AND FILL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S VEHICLE WAS INCLUDED IN A RECALL ISSUED FROM …

Look up ODI 10823934 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Stalling or loss of power

1 mentions · 11.1% of complaints

Median mileage: 146,349 mi (1 usable records).

ODI 10810104 · 146,349 mi

TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,349.

Look up ODI 10810104 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 11.1% of complaints

Median mileage: 180,086 mi (1 usable records).

ODI 10983867 · 180,086 mi

STEERING POWER FLUID RUNNING OUT AND RACK AND PINION CRACK.ON EXPRESS WAY HARD TO STEER AND LOOSING POWER STEERING FLUID.

Look up ODI 10983867 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

1 mentions · 11.1% of complaints

Median mileage: 99,600 mi (1 usable records).

ODI 10596621 · 99,600 mi

DEFECTIVE AIR BAG MODULE # P/N 15080860 SERV/NO 122162269 AJ7: FOR SEVERAL YEARS A AIRBAG WARNING LIGHT DISPLAYED ON MY GMC ENVOY. I TOOK IT TO SEVERAL DIFFERENT REPAIR PLACES AND ALL FELT IT WAS PROBABLY A DEFECTIVE MODULE WHICH SHOULD BE A RECALL ISSUE. ONSTAR SAID DEALER NEEDED TO DO MORE DIAGNOSTICS. DEALER DID NOT PERFORM WHEN FIRST TAKEN IN FOR SUCH. WITH RECENT NEWS OF DEATHS DUE TO IGNITION AND AIRBAG FAILURES I BECAME SUSPICIOUS. FINALLY, RETURNED TO DEALERS AND INSISTED A COMPREHENSIVE DIAGNOSTIC ON AIRBAG MODULE BE DONE...COUPLE OF D…

Look up ODI 10596621 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b