Auto Recall Watch
U.S. public vehicle records

2016 Gmc TERRAIN: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

152 owner complaints analyzed

2 distinct recall campaigns

51,000 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 63 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 46 of 152 complaints (30.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting127.9%
Engine operation106.6%
Steering behavior85.3%
Braking behavior74.6%
Electrical and battery issues32.0%
Fuel system concerns21.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
46
Visibility/Wiper
46
Unknown Or Other
13
Power Train
11
Exterior Lighting
10
Air Bags
9
Electrical System
9
Steering
6
Component breakdown data
CategoryCount
Engine46
Visibility/Wiper46
Unknown Or Other13
Power Train11
Exterior Lighting10
Air Bags9
Electrical System9
Steering6

Engine: 46; Visibility/Wiper: 46; Unknown Or Other: 13; Power Train: 11; Exterior Lighting: 10; Air Bags: 9; Electrical System: 9; Steering: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
21
50,000 to 74,999
13
75,000 to 99,999
11
100,000 to 149,999
7
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,99921
50,000 to 74,99913
75,000 to 99,99911
100,000 to 149,9997
150,000 and above2

Under 25,000: 9; 25,000 to 49,999: 21; 50,000 to 74,999: 13; 75,000 to 99,999: 11; 100,000 to 149,999: 7; 150,000 and above: 2

25,000 to 49,999 miles has the most reports with usable mileage (21). 89 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
3
2017
3
2018
9
2019
16
2020
17
2021
22
2022
23
2023
17
2024
14
2025
16
2026
12
Complaints over time data
CategoryCount
20163
20173
20189
201916
202017
202122
202223
202317
202414
202516
202612

2016: 3; 2017: 3; 2018: 9; 2019: 16; 2020: 17; 2021: 22; 2022: 23; 2023: 17; 2024: 14; 2025: 16; 2026: 12

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 12 complaint narratives. Engine operation appears in 10 complaint narratives. Steering behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10876065 · 2016-06-23 (June 23, 2016)

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY AND FAILED TO CHANGE GEARS. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50. UPDATED 08/17/16*LJ THE CONSUMER STATED THE VEHICLE WENT INTO NEUTRAL AND SHE …

Owner-reported narrative. 50 miles reported. Look up ODI 10876065 at NHTSA ↗

Owner report 10915108 · 2016-10-10 (October 10, 2016)

THE DIGITAL CLOCK DOES NOT KEEP ACCURATE TIME, EVEN WHEN IT IS RESET. EVERY TIME THE VEHICLE IS STARTED THE CLOCK IS SEVERAL HOURS OFF. THE DEALER THAT SOLD US THE VEHICLE CLAIMS THIS IS DUE TO THE FACT WE DO NOT HAVE AN ONSTAR SUBSCRIPTION. I CONTACTED BOTH GM AND ONSTAR, AND BOTH STATED THE CLOCK ISSUE IS NOT RELATED IN ANY WAY TO ONSTAR

Owner-reported narrative. 25,000 miles reported. Look up ODI 10915108 at NHTSA ↗

Owner report 10916114 · 2016-10-14 (October 14, 2016)

WE OWN A 2016 GMC TERRAIN. MY WIFE REAR ENDED A FORD EXPEDITIONS. THIS LOW SPEED IMPACT CAUSED ALMOST 17000 DOLLARS OF DAMAGE AND THE SEAT BELT OR AIR BAGS NEVER WENT OFF. I WOULD LIKE TO KNOW IF THIS IS NORMAL OR IS GM COVERING UP FAULTY SAFETY EQUIPMENT.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10916114 at NHTSA ↗

Owner report 11001596 · 2017-06-27 (June 27, 2017)

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO SELLER GMC DEALER LOCATED AT 3800 GRAND RIVER AVENUE FARMINGTON HILL, MI 48335, PHONE NUMBER: [phone removed]. THE DEALER PERFORMED A DIAGNOSTIC WHICH INDICATED THAT RODENTS WERE ATTRACTED TO THE WIRING COLORS AND WAS ABLE ACCESS AND DESTROYED ALL THE WIRES UNDER THE HOOD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Owner-reported narrative. 11,000 miles reported. Look up ODI 11001596 at NHTSA ↗

Owner report 11012860 · 2017-08-04 (August 4, 2017)

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. WHILE ATTEMPTING TO START THE ENGINE, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (SULLER GMC LOCATED IN FARMINGTON HILLS, MICHIGAN) WHERE IT WAS DIAGNOSED THAT RODENTS HAD EATEN THE ELECTRICAL WIRES. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS PRODUCED USING SOY BASED MATERIALS, WHICH ATTRACTED RODENTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 11,000. UPDATED 09/06/17*LJ *JS

Owner-reported narrative. 11,000 miles reported. Look up ODI 11012860 at NHTSA ↗

Owner report 11015898 · 2017-08-17 (August 17, 2017)

NOTICED BLACK FLUID ON LIFTGATE FRAME. SEVERAL DAYS LATER I HAD GREAT DIFFICULTY RAISING THE HATCH. WHEN I RELEASED IT THE GATE FELL VIOLENTELY INJURING MY HAND. IT APPEARS BOTH PISTONS FAILED. MY CONCERN IS THAT HAD THE GATE BEEN IN THE RAISED POSITION AND IT FELL, MYSELF OR A FAMILY MEMBER WOULD HAVE BEEN SERIOUSLY HURT. THIS IS VERY DANGEROUS. THE GATE IS EXTREMELY HEAVY. MY DEALER DID NOT RECOGNIZE THE URGENCY OF THIS PROBLEM NOW MAKING ME WAIT NEARLY A WEEK FOR REPAIR. VEHICLE WAS PARKED IN MY DRIVE AT THE TIME.

Owner-reported narrative. 21,000 miles reported. Look up ODI 11015898 at NHTSA ↗

Owner report 11083133 · 2018-04-03 (April 3, 2018)

STEERING WILL NOT RETURN TO CENTER UNDER HARD ACCELERATION. TESTED CHEVEY EQUINOX WITH V-6 AND HYDRAULIC STEERING SYSTEM PRODUCED THE SAME RESULTS. THIS IS A SEVERE SAFETY PROBLEM WHEN INEXPERIENCED DRIVER OPERATES VEHICLE AS THE VEHICLE CONTINUES IN THE DIRECTION OF THE TURN. THESE VEHICLES ARE VERY QUICK ADD CAN CAUSE SEVERE DAMAGE TO VEHICLES/PEDESTRIANS IF NOT AWARE OF THIS PROBLEM. AT PRESENT DEALER HAS NOT REPAIRED/SOLVED PROBLEM AND STATED IT IS NOT THAT SEVERE.OF A PROBLEM

Owner-reported narrative. 19,000 miles reported. Look up ODI 11083133 at NHTSA ↗

Owner report 11100255 · 2018-06-06 (June 6, 2018)

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

Owner-reported narrative. 52,800 miles reported. Look up ODI 11100255 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V449000 · Equipment:Other:Labels | Tires

Reported: 2016-06-21 (June 21, 2016)

General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: If the information on the certification labels is incorrect, the operator may install incorrectly sized tires or rims or may improperly inflate the tires, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the certification label, free of charge. The recall began on July 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1050, or GMC customer service at 1-800-462-8782. GM's number for this recall is 46600.

NHTSA campaign record ↗
22V137000 · Exterior Lighting:Headlights

Reported: 2022-03-08 (March 8, 2022)

General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.

Remedy: Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

152 unique complaints in this selection. Analysis snapshot: 2026-10-01.

41.4%Usable mileage63 / 152 records
100.0%Valid incident date152 / 152 records
100.0%Valid filing date152 / 152 records
100.0%Ordered incident and filing dates152 / 152 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Engine
16946.4%
ODI 10466384 · 6,000 mi

?ON APRIL 16TH OUR SON WAS DRIVING ON FAIRVIEW RD. AND TRAVELING THROUGH A GREEN LIGHT WHEN A CAR THAT RAN A RED LIGHT HIT HIM. ?HIS CAR ? A GMC 2012 TERRAIN WAS HIT MULTIPLE TIMES ? DRIVER'S FRONT END, FRONT END AND SPUN AROUND FROM THE FORCE AND HIT ON THE PASSENGER SIDE. NO AIRBAGS DEPLOYED ?[XXX] WAS IMMEDIATELY CONTACTED BY ON STAR, THEY CALLED POLICE, HIS CAR WAS TOTALED ?ON 4/21 I EMAILED GMC AND ASKED WHAT DEPARTMENT I WOULD CONTACT TO FILE A COMPLAINT ABOUT THE FRONT AND SIDE AIRBAGS NOT DEPLOYING CALL FROM GMC [phone removed] …

Look up ODI 10466384 at NHTSA ↗

19754.1%
ODI 10587265 · 500 mi

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT COLLISION ALERT SENSOR ILLUMINATED AND THE VEHICLE DECREASED IN SPEED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE VEHICLE WAS WORKING PROPERLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 8,033. UPDATED 8/22/14*CN

Look up ODI 10587265 at NHTSA ↗

12341.6%
ODI 10648510 · 15,400 mi

I WAS DRIVING HOME AFTER WORK AROUND 7PM GOING ABOUT 45-50 MPH AND ALL OF A SUDDEN MY CAR BEGAN SLOWING DOWN AND I COULD NOT ACCELERATE. THIS IS WHEN I REALIZED THAT MY CAR HAD SHUT OFF WHILE DRIVING. ALSO, MY HEADLIGHTS TURNED OFF WHICH I NOTICED IMMEDIATELY SINCE IT WAS DARK OUTSIDE, THE COMPUTER SYSTEM SHUT DOWN, GAS INDICATOR WENT TO E AND THE ENGINE TURNED OFF. I WAS ABLE TO COAST OVER TO THE RIGHT LANE AND AS THE CAR WAS SLOWING DOWN MY STEERING WHEEL BEGAN TO LOCK UP. ONCE I WAS FULLY PULLED OVER FROM THE TRAFFIC, I BRAKED AND PUT THE CA…

Look up ODI 10648510 at NHTSA ↗

8026.9%
ODI 10701021 · 3,000 mi

TO WHOM IT MAY CONCERN, YESTERDAY, 3/22/15, MY WIFE AND I WERE DRIVING WHILE CAROL TOOK HER FOOT OFF THE GAS PEDAL AS WE WERE APPROACHING A STOP LIGHT. AT THAT TIME THE CAR STARTED ACCELERATING. IS THIS A NEW PROBLEM OR HAS IT BEEN REPORTED BEFORE? WHO DO I CONTACT TO INVESTIGATE THIS ISSUE AND ENSURE THAT MY VEHICLE IS SAFE? MY DAUGHTER BOUGHT A 2014 GMC TERRAIN LAST YEAR AND I'M CONCERNED ABOUT HER VEHICLE AS WELL. *TR

Look up ODI 10701021 at NHTSA ↗

4630.3%
ODI 11001596 · 11,000 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO SELLER GMC DEALER LOCATED AT 3800 GRAND RIVER AVENUE FARMINGTON HILL, MI 48335, PHONE NUMBER: [phone removed]. THE DEALER PERFORMED A DIAGNOSTIC WHICH INDICATED THAT RODENTS WERE ATTRACTED TO THE WIRING COLORS AND WAS ABLE ACCESS AND DESTROYED ALL THE WIRES UNDER THE HOOD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Look up ODI 11001596 at NHTSA ↗

7858.2%
ODI 11390694 · 46,580 mi

MY CHECK ENGINE LIGHT CAME ON ALONG WITH A A MESSAGE THAT STATES 'REDUCED ENGINE POWER' AND A MESSAGE READING 'SERVICE STABILITREK WHEN I WAS DRIVING ON THE HIGHWAY AT 70 MPH. THIS CREATED SUDDENLY JERKING AND SLOW ACCELERATION SO THAT I HAD TO PULL OFF THE ROAD. I FOUND A FORUM AT [XXX] THAT REVEALS THAT THIS HAS BEEN AN ISSUE WITH GMC MODES AT LEAST AS LONG AS 2011. THE DURATION FOR WHICH THIS HAS BEEN A PROBLEM WITH GMC MODELS, AND THE FACT THAT STABILITREK IS AN INTEGRAL SAFETY FEATURE OF THE VEHICLE IN AVOIDING ACCIDENTS SEEMS TO MERIT A R…

Look up ODI 11390694 at NHTSA ↗

5323.9%
ODI 11088465 · 460 mi

PURCHASED A BRAND NEW GMC TERRAIN. 12 DAYS AND 460 MILES LATER THE SERVICE ENGINE SOON LIGHT CAME ON. TOOK IT TO DEALERSHIP FOR A P050F. THIS IS CODE FOR A LEAK IN THE BOOSTER. THEY DID NOT REPAIR ANYTHING, JUST CHECKED FOR LEAK AND RESET ENGINE LIGHT. AS I READ MORE, THE PROBLEM AFFECTS THE BRAKES ABILITY TO FUNCTION PROPERLY INCREASING DANGER TO DRIVER. THERE IS ALSO DEFECTIVE STOP/IDLE ON THE ENGINE THAT NO LONGER WORKS. I WAS JUST DRIVING DOWN THE ROAD IN TOWN WHEN IT POPPED ON. GM AND YOUNG'S HAVE REFUSED TO REFUND THIS DEFECTIVE VEHICLE…

Look up ODI 11088465 at NHTSA ↗

6937.3%
ODI 11150222

NEED THE OPTION TO DISABLE THE AUTO START FEATURE.

Look up ODI 11150222 at NHTSA ↗

5829.6%
ODI 11352161

WE DROVE TO A FARM WITH A FAMILY OF 5M KIDS AND AN ELDERLY, AND PARKED MY CAR FOR 2-3 HOURS IN THE FARM'S OPEN AREA PARKING LOT. VEHICLE SHOWED NO WARNING LIGHTS, NO PROBLEMS, NO ISSUES DURING OUR DRIVE TO THE FARM AND PRIOR TO THIS TRIP. EVERYTHING WAS FINE WHEN WE GO THERE AND PARKED. WE WERE READY TO LEAVE THE FARM TO DRIVE BACK HOME, BUT THE CAR SIMPLY WOULDN'T START.THE NEUTRAL GEAR DIDN'T WORK, I ATTEMPTED MANY TIMES IN 30 MINUTES TO START THE CAR, BUT IT DIDN'T START, CONTINUED MAKING THE SOUND OF ENGINE ATTEMPTING TO START BUT NOT SUCEE…

Look up ODI 11352161 at NHTSA ↗

925.7%
ODI 11574021

The car has revved high rpm's since purchase, with multiple attempts to get it resolved . Since then, the steering wheel has jerked out of my hand's multiple times, unexpecting, causing the car to jerk while being stopped. The car has also not budged in the middle of traffic while being in drive and the pedal down to the floor until at least a 10 second delay and when doing so the screen that includes the radio, etc panel has completely blacked out and started twitching

Look up ODI 11574021 at NHTSA ↗

1016.7%
ODI 11620226

Fuel indicator is reporting empty when car is full, and car is switching gears or shutting off by itself in the middle of driving.

Look up ODI 11620226 at NHTSA ↗

1435.9%
ODI 11584019

I bought a 2023 GMC Terrian SLE brand new 14 months ago. It has 30,000 miles on it. I was driving down [XXX] and the car turned off. No warning signs! Not to mention The car had no power! I couldn’t even put on my emergency flashers! Me and my 3 year old son luckily were able to make it through a lane of traffic and up the embankment to call for help! I had the car towed to the dealership and they can’t find anything wrong with it! The car is acting normal now but I don’t feel safe in it! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA…

Look up ODI 11584019 at NHTSA ↗

1122.4%
ODI 11626847 · 22,000 mi

The contact owns a 2024 GMC Terrain. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed and merging onto the highway, the vehicle experienced a loss of automotive power. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was informed that an undisclosed faulty sensor was the cause of the failure. The contact was informed that the sensor needed to be replaced. The contact stated that the vehicle had remai…

Look up ODI 11626847 at NHTSA ↗

215.4%
ODI 11711804

Vehicle wouldn’t unlock/start with primary key fob or secondary key fob. Tried manual entry with both key fobs still could not enter.

Look up ODI 11711804 at NHTSA ↗

13.0%
ODI 11754857

At 12,000 miles removed old air filter found grass under air filter

Look up ODI 11754857 at NHTSA ↗

Power Train
3710.2%
ODI 10532218 · 18,900 mi

VEHICLE'S TRANSMISSION SLIPS AND DOES NOT RESPOND TO AN ACCELERATION AFTER A RAPID DECELERATION OF AT LEAST 40 MPH. THE VEHICLE WILL JERK IN RESPONSE TO YOUR ATTEMPT TO ACCELERATE AND THEN WILL RESPOND. THIS CAN LEAD TO A DANGEROUS SITUATION IF YOU ARE ATTEMPTING TO AVOID A COLLISION BY ACCELERATING TO GET OUT OF THE WAY. *TR

Look up ODI 10532218 at NHTSA ↗

4211.5%
ODI 10595500 · 14,945 mi

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE STOPPED ON AN INCLINE AND PRESSURE WAS RELEASED FROM THE BRAKE, THE VEHICLE ROLLED BACKWARD AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 14,945.

Look up ODI 10595500 at NHTSA ↗

3110.5%
ODI 10607054 · 50 mi

TL * THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED TO THE RIGHT AND STALLED. THE CONTACT NOTICED THAT THE KEY WAS BENT WHEN IT WAS REMOVED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50.

Look up ODI 10607054 at NHTSA ↗

217.1%
ODI 10701589

2015 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ENGINE POWER, ACCELERATOR PEDAL AND THROTTLE FAILURES. *SMD THE CONSUMER STATED WHEN SHE TRIED TO ACCELERATE, THE VEHICLE BARELY MOVED. THE CONSUMER TURNED OFF THE VEHICLE AND RE-STARTED IT, WITH THE SAME RESULTS. THE ENGINE WOULD JUST IDLE AS IF THE ACCELERATOR PEDAL WAS DISCONNECTED. *JB

Look up ODI 10701589 at NHTSA ↗

117.2%
ODI 10876065 · 50 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY AND FAILED TO CHANGE GEARS. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50. UPDATED 08/17/16*LJ THE CONSUMER STATED THE VEHICLE WENT INTO NEUTRAL AND SHE …

Look up ODI 10876065 at NHTSA ↗

2417.9%
ODI 11277638 · 63,000 mi

I HAD MY 2017 GMC TERRAIN DENALI FOR TWO YEARS AND HAVE ALREADY EXPERIENCED TWO SERIOUS ISSUES. ISSUE #1-I NOTICED A BURNING SMELL, GRINDING NOISE, AND HESITATION WHEN DRIVING. I BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WAS A FACTORY DEFECT WHICH CAUSED SOMETHING INSIDE MY TRANSFER TO BORE A HOLE THROUGH IT. DEALER COULD NOT GET THE PART FOR 2 WEEKS. IT WAS COVERED UNDER MY WARRANTY. A MONTH LATER WHILE GETTING AN OIL CHANGE AT A DIFFERENT AUTO SHOP, I WAS ASKED IF I RECENTLY HAD WORK DONE ONLY TRANSMISSION BECAUS…

Look up ODI 11277638 at NHTSA ↗

4018.0%
ODI 11091743 · 2,028 mi

STOPPED AT A LIGHT TO MAKE A LEFT TURN. THE VEHICLE JERKED, THEN SHIFTED FROM DRIVE TO PARK. THE INFO SYSTEM GAVE ME THE FOLLOWING MESSAGES: TRANSMISSION, STABILITRAK AND PARKING ASSIST. I TURNED THE VEHICLE OFF AND TRIED TO RESTART IT. I GOT A MESSAGE THAT SAID "THIS VEHICLE IS UNSAFE TO DRIVE.:" AT THIS TIME NON OF THE GEAR OPTIONS WERE AVAILABLE. A ROSEVILLE, MICHIGAN POLICE OFFICER HAD TO POSITION HERSELF BEHIND ME BECSUSE CARS WERE GOING AROUND ME ON BOTH SIDES (MY FOUR WAY BLINKERS WERE ON).THE TOW TRUCK DRIVER WAS UNABLE TO PUT THE…

Look up ODI 11091743 at NHTSA ↗

5127.6%
ODI 11202890 · 2,500 mi

I HAVE A 2019 GMC TERRIAN WITH 2500 MILES. I WAS DRIVING IT AND THE CAR FLASHED LOW FUEL, CHECK TRANSMISSION AND CHECK ENGINE WARNING AND SHUT DOWN WHILE I WAS AS A HIGHWAY SPEED. I WAS FORTUNATELY OK, HOWEVER IT STRANDED ME AT A SPOT WITH MERGING TRAFFIC, NO SHOULDER AND NO POWER TO GET THE VEHICLE OUT OF THERE. THE VEHICLE WAS ABLE TO START UP SHORTLY, THEN I HAD TO DEAL WITH GETTING GOING AGAIN IN THIS PRECARIOUS SPOT.

Look up ODI 11202890 at NHTSA ↗

2713.8%
ODI 11352161

WE DROVE TO A FARM WITH A FAMILY OF 5M KIDS AND AN ELDERLY, AND PARKED MY CAR FOR 2-3 HOURS IN THE FARM'S OPEN AREA PARKING LOT. VEHICLE SHOWED NO WARNING LIGHTS, NO PROBLEMS, NO ISSUES DURING OUR DRIVE TO THE FARM AND PRIOR TO THIS TRIP. EVERYTHING WAS FINE WHEN WE GO THERE AND PARKED. WE WERE READY TO LEAVE THE FARM TO DRIVE BACK HOME, BUT THE CAR SIMPLY WOULDN'T START.THE NEUTRAL GEAR DIDN'T WORK, I ATTEMPTED MANY TIMES IN 30 MINUTES TO START THE CAR, BUT IT DIDN'T START, CONTINUED MAKING THE SOUND OF ENGINE ATTEMPTING TO START BUT NOT SUCEE…

Look up ODI 11352161 at NHTSA ↗

822.9%
ODI 11425716

When driving car starting from a red light/getting on freeway or after making turn from a stop light when accelerating between 45 and 60 car shakes when shifting. Problem is getting worse. Car only has 6000 miles on it. I reported it to local gmc dealer and I was told GM is aware of the problem and they do not have a solution. They mentioned there is a TB out for several models that customers have reported same problem

Look up ODI 11425716 at NHTSA ↗

813.3%
ODI 11651184 · 18,686 mi

The contact owns a 2022 GMC Terrain. The contact stated that while the vehicle was idling, there was while smoke coming from the exhaust pipe. The vehicle was taken to the dealer and was diagnosed with oil intrusion into the pistons, causing transmission failure. The contact was informed that the transmission needed to be replaced. The dealer changed the oil and advised the contact to return every two thousand miles. On a separate occasion, the contact stated that while her husband was driving at various speeds, the vehicle hesitated and jerked…

Look up ODI 11651184 at NHTSA ↗

717.9%
ODI 11632219

My vehicle continues to slip and jerk out of gear , brought in to a local Chevy dealership , they test drive the vehicle and Acknowledge the issue. They updated transmission software and give it back to me to drive for 1000 miles or 30 days and see if the problem continues. Problem gets worse slipping and jerking more and more , made appointment dealership cancels my appointment saying they have no transmission tech come back next month for an appointment . Same thing no transmission tech available go somewhere else

Look up ODI 11632219 at NHTSA ↗

2040.8%
ODI 11588928

ON [XXX] my spouse was driving her new 2024 GMC Terrain in Asheville, NC. When suddenly the car stopped and when was able to maintain control and coast to a safe area. The vehicle was subsequently taken to the dealers service center GMC Asheville, NC (Harry's on the Hill). The diagnosis was determined to be a defective a transmission valve body. In discussion with the dealer service manager he indicated this is a common occurrence with the valve body. Needless to say this defect can be fatal especially during inclement weather, fast speeds, wi…

Look up ODI 11588928 at NHTSA ↗

430.8%
ODI 11681792

Incident 1: Pulled out from stop sign car made funny noises, light came on said it couldn't shift to drive. Had towed to dealer. They said couldn't find issue except it was quart and a half low of transmission fluid. The car had approx 3,500 miles on it. Incident 2: For about two weeks when pulling out felt like it was skipping but didn't feel like transmission. Felt like over powered. Then it done same as Incident 1. Pulled out made noise would not move. Notice that is couldn't shift and check engine light came on had it towed again. Approx 6,…

Look up ODI 11681792 at NHTSA ↗

515.2%
ODI 11714905 · 1,300 mi

The contact owns a 2026 GMC Terrain. While driving at 28 MPH, the RPM became elevated to over 3,000 RPM. There was no warning light illuminated. The contact immediately pulled over and then resumed normal operation after the failure. The vehicle was taken to the dealer to be diagnosed; however, no cause for the failure was found. The contact was advised to bring the vehicle back to the dealer if the failure reoccurred. Approximately one week after the initial failure, while driving approximately 30 MPH, the transmission unexpectedly downshifte…

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Visibility/Wiper
7420.3%
ODI 10458530 · 5,700 mi

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT OPENED THE REAR DRIVER AND PASSENGER SIDE WINDOWS AND NOTICED THE SUNROOF BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS DESIGNED THAT WAY; THEREFORE, THERE ARE UNABLE TO REPAIR THE VIBRATION. WHEN THE CONTACT OPENED THE FRONT AND REAR DRIVER AND PASSENGER WINDOWS THE VIBRATION DID NOT OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILE…

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5013.7%
ODI 10597337 · 500 mi

THIS IS A LIFE THREATENING SITUATION. AT NIGHT THE TOP 3/4 OF MY WINDSHIELD GOES DARK. I CANNOT SEE ONCOMING CARS, ROAD LANES, OR SIDE LINES. THIS IS LIKE DRIVING THROUGH OVERLY TINTED WINDOWS....WHEN TURNING ON UNLIT ROADS CANNOT SEE A THING. I CANNOT DRIVE THIS CAR AFTER DARK..PRISONER OF THE CLOCK. MY DEALER TELLS ME THIS IS HIS FIFTH COMPLAINT RE THIS MATTER. HELP!!!! *TR

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7425.0%
ODI 10670814 · 6,000 mi

I LIVE IN OHIO WHERE WE GET A LOT OF SNOW SO I WAS DRIVING ON THE HIGHWAY AND THE WEATHER WAS NOT SO GREAT A LOT OF SNOW ON THE ROAD AND COMING DOWN A CAR DROVE BY ME AND THREW SNOW AND SLUSH ON MY WINDOW AND THE WINDSHIELD WIPER WORKED BUT IT DIDN'T HELP CAUSE I NEED THE WIPER FLUID DIDN'T WORK AND COULD SEE OUT THE WINDOW CAUSE IT HAD THAT WHITE STUFF WHERE I COULDN'T SEE OUT THE FRONT WINDSHIELD I OH MUST WENT OFF THE ROAD SO I HAD TO PULL OVER ON THE HIGHWAY THAT WAS VERY BAD WITH ALL THE SNOW ON THE ROAD WHERE I SHOULD OF BEEN WAS IN MY C…

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10134.0%
ODI 10788061 · 185 mi

SEPT. 30, 2015 WE BOUGHT A 2015 GMC TERRAIN FROM BUICK GMC OF MAHWAH (NJ). THERE WAS 88 MILES ON THE ODOMETER. AT NIGHT (IN DARKNESS) VISIBILITY IS ONLY ACCESSIBLE THRU THE BOTTOM SECTION OF THE WINDSHIELD. THERE IS A DARK HORIZONTAL LINE ACROSS THE WINDSHIELD AT APPROXIMATELY THE HALF WAY POINT. IT IS BLACK ABOVE THE LINE-NO VISIBILITY TO THE OUTSIDE ABOVE THE LINE. YOU CAN NOT SEE A SAFE DISTANCE DOWN THE ROAD AS VISIBILITY IS RESTRICTED. TELEPHONE POLES, TREES, OBJECTS, SIDE ROADS, DEER, OBSTACLES, SIGNS ETC ARE NOT VISIBLE THRU T…

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4630.3%
ODI 11149800 · 51,000 mi

WHILE DRIVING ON A ILLINOIS INTERSTATE HIGHWAY DURING HEAVY RAIN THE WIPERS SUDDENLY STOPPED IN THE EXTENDED POSITIION PARTICALLY BLOCKING MY VIEW OF THE HIGHWAY. I PULLED OVER AND COULD ONLY RETURN THE WIPER BLADES TO THE HOME POSITION AND THEY WOULD NOT WORK AT THIS POINT. TOOK TO MY DEALER AND IT WAS FOUND THAT THE WIPER TRANSMISSION HAD FAILED. GMC HAS ISSUED A RECALL ON EARLIER MODEL YEARS OF THE SAME MAKE AND MODEL VEHICLE. DEALER CONFIRMED THAT THE FAILURE WAS SAME AS BEING REPORTED ON RECALLED VEHICLES. HOWEVER, THE 2016 MODEL YEAR OF T…

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32.2%
ODI 11170493 · 22,000 mi

THE VEHICLE'S CLIMATE CONTROL SYSTEM DOES NOT FUNCTION PROPERLY. THE AIR IS NOT PROPERLY DISTRIBUTED OUT OF THE AVAILABLE VENTS. AT TIMES, AIR IS ONLY DISTRIBUTED THROUGH THE FLOORBOARD VENTS. OTHER TIMES IT WILL ONLY BE DISTRIBUTED VIA THE DEFROSTER VENTS. RECENTLY, THE CAR WINDOWS BECAME COMPLETELY FOGGED UP WHILE DRIVING ON THE INTERSTATE AT NIGHT. I ATTEMPTED TO USE THE DEFROSTER, BUT ALL AIR WAS DISTRIBUTED TO THE FLOORBOARD, WHICH HAD NO IMPACT ON THE WINDSHIELD. I HAD ZERO VISIBILITY AND HAD TO PULL OFF ON THE SIDE OF THE ROAD. U…

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41.8%
ODI 11160737 · 300 mi

TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING AT NIGHT AND ATTEMPTING TO BACK INTO THE DRIVEWAY, THE BACK UP CAMERA WAS TOO BRIGHT AND WAS DIFFICULT TO SEE. THE CONTACT STATED THAT THE SIDE VIEW MIRRORS DID NOT HELP DUE TO THE TINTED WINDOWS. THE VEHICLE WAS TAKEN TO SCHEPEL BUICK GMC [phone removed], LOCATED AT 3209 LINCOLN HWY, MERRILLVILLE, IN 46410) WHERE THE TECHNICIAN CONFIRMED THAT IT WAS A SAFETY ISSUE, BUT STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE…

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21.1%
ODI 11735393

I got into my car to head to the store today. Upon closing drivers door I heard a muffled sounding pop. As I looked around I noticed back windshield looked “weird”. Got out and walked around the back to see it completely shattered. It just exploded and every inch has a crack or chip, even all asking the edges of the glass. I lifted the tail gate to see if a rock was thrown by chance and a chunk fell into the car. No rock was found. It simply shattered. The temp today was low 60’s on May 3rd, 2026 here in Ohio.

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21.0%
ODI 11403615 · 1,000 mi

I AM A MALE OF 6'1" HEIGHT AND FIND IT VERY HARD TO SEE OUT THE REARVIEW MIRROR WHEN I DRIVE MY WIFE'S GMC TERRAIN. BECAUSE OF THE LIMITED MOBILITY OF THE MIRROR, I AM UNABLE TO SEE OTHER CARS BEHIND MY VEHICLE WITHOUT LOWERING MY HEAD AND RECLINING MY SEAT BACKWARDS, BOTH OF WHICH CAN BE VERY DANGEROUS TO DO WHILE DRIVING. I WOULD LIKE TO SEE THE MIRROR ADJUSTED TO BE LONGER, OR ABLE TO BE ADJUSTED FURTHER UPWARD TO IMPROVE VISIBILITY FOR TALLER PEOPLE, LIKE MYSELF.

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12.9%
ODI 11507301

Just purchased this vehicle has about 64500 miles on it. When accelerating between 40-55 (hard acceleration) my vehicle wobbles really bad, seems like a tire issue. Have had the front end looked at, and tires all balanced and inspected. Noting out of the ordinary. Then all of a sudden my rear view back up camera works, but my back up assist symbols are not showing/working. I checked the settings and they are turned on. To top off the cake, when the weather is cold outside my windshield wiper fluid will not spray from the front windshield or rea…

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11.7%
ODI 11761137

The vehicle experienced a complete loss of infotainment/audio functions immediately following a GM over-the-air software update. The OnStar indicator turned red, all vehicle audio including turn-signal sounds stopped functioning, and the rear backup camera stopped displaying an image. The backup camera failure creates a safety concern because it eliminates a federally required rear visibility safety feature. GM has advised me that software updates do not cause these problems and instead reveal an underlying issue. However, GM Preliminary Inform…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

17.7%
ODI 11683671

I just purchased a brand new 2025 Terrain. The entire windshield is defective. The glass is distorted and causing visual impairment. It is VERY unsafe. I have contacted the dealership multiple times and have not yet received a response.

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13.0%
ODI 11731814

The windshield has an optical distortion, characterized by "waviness" and "rippling." This condition is not merely a cosmetic imperfection; it is a safety hazard that causes visual impairment, and dizziness while driving. This defect compromises my ability to perceive distances and hazards accurately, especially when looking through the passenger side while making turns or looking for hazards. Current Status of the Issue as reported online Documented reports indicate that GMC dealers are aware of these "warped windshields" and that the issue …

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Electrical System
308.2%
ODI 10577789

WE HAVE HAD THE GMC TERRAIN SHUT DOWN TWICE WHILE DRIVING. BOTH TIME THE CAR CENTER CONSOLE GOES COMPLETELY BLACK AND YOU HAVE NO CONTROL OVER THE VEHICLE. WE BROUGHT IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG, AFTER THE SECOND TIME THEY STILL FOUND NOTHING WRONG BUT THEY DECIDE TO REPLACE THE CARS INTERNAL COMPUTER. THE ISSUE WAS REPORTED TO CORPORATE GM BUT NOT MUCH WAS MADE IF IT. AFTER ALL THE NEWS WITH OTHER GM VEHICLE I'M CONCERNED THIS THAT THIS MAY BE HAPPENING WITH OTHER GMC TERRAIN VEHICLE. MY WIFE WHO IS THE PRIMAR…

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215.8%
ODI 10587265 · 500 mi

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT COLLISION ALERT SENSOR ILLUMINATED AND THE VEHICLE DECREASED IN SPEED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE VEHICLE WAS WORKING PROPERLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 8,033. UPDATED 8/22/14*CN

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299.8%
ODI 10618956 · 4,600 mi

WHILE DRIVING TRUCK WITH AIR CONDITIONER ON IGNITION KEY GETS EXTREMELY HOT. THIS DOES NOT HAPPEN IF TRUCK IS IDLING. THIS HAS BEEN REPORTED TO DEALERSHIP. *TR

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3110.4%
ODI 10763755 · 1,900 mi

RADIO STOPPED FUNCTIONING ON AUGUST 26TH. THERE WAS NO VOLUME, I COULD NOT CHANGE THE STATIONS BY STEERING WHEEL OR TOUCH. THE BLUETOOTH WOULD NOT WORK. THE DASH LIGHTS WOULD NOT TURN OFF AND REMAINED ON THE ENTIRE EVENING. I CALLED GMC SUPPORT AND THEY SAID TO UNPLUG THE BATTERY, BUT I DID NOT DO SO AS I DIDNT WANT TO MESS ANYTHING UP. I TOOK THE CAR IN TO THE DEALERSHIP THE FOLLOWING DAY. I WAS TOLD THEY SEE THIS ISSUE OFTEN AND BY UNPLUGGING AND RESETTING THE BATTERY, IT WILL FIX THE ISSUE. PROBLEM RESOLVED. RADIO STOPPED FU…

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95.9%
ODI 10915108 · 25,000 mi

THE DIGITAL CLOCK DOES NOT KEEP ACCURATE TIME, EVEN WHEN IT IS RESET. EVERY TIME THE VEHICLE IS STARTED THE CLOCK IS SEVERAL HOURS OFF. THE DEALER THAT SOLD US THE VEHICLE CLAIMS THIS IS DUE TO THE FACT WE DO NOT HAVE AN ONSTAR SUBSCRIPTION. I CONTACTED BOTH GM AND ONSTAR, AND BOTH STATED THE CLOCK ISSUE IS NOT RELATED IN ANY WAY TO ONSTAR

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86.0%
ODI 11000349 · 7,500 mi

BLIND SIDE ALERT ACTIVATES WHEN IT IS RAINING AND THERE ARE NO CARS NEARBY. THIS ONLY OCCURS WHEN RAINING. NO CODES ARE THROWN SO DEALER SERVICE WON'T TROUBLESHOOT. THIS CAN ONLY BE REPRODUCED ON A HIGHWAY OR PARKWAY, WHEN IT IS RAINING AND NO OTHER CARS ARE NEARBY. CANNOT BE REPRODUCED ON REGULAR STREETS WITH OTHER CARS AROUND. I'VE HAD MY CAR IN TO THE DEALER SERVICE 3 TIMES, ALL WITH THE SAME RESULTS. NO CODES IN THE COMPUTER AND CANNOT REPRODUCE. THE SERVICE DEPARTMENT ONLY TESTS ON THE LOCAL STREETS. THERE ARE OTHER CARS AROUND, SO HOW CA…

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3314.9%
ODI 11054233

TL* THE CONTACT OWNS A 2018 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S ALERT WARNING SYSTEM FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING AS INTENDED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *BF LANE CHANGE ALERT NOT WORKING. UPDATED 9/18/18*JB

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3921.1%
ODI 11153254 · 130 mi

WHEN TRYING TO START VEHICLE WITH PUSH BUTTON IGNITION AND BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO START. THE DASH LIGHTS WOULD COME ON AND ERROR MESSAGES SUCH AS LOW BATTERY CAME UP ON DASH DISPLAY. VEHICLE WAS PURCHASED ON 11/17/18. TWO SEPARATE OCCASIONS OCCURRED WHERE THE CAR HAD TO BE JUMPED. ONE ON 11/21/18 AND 11/22/18. UNSURE IF AN ELECTRICAL WIRING ISSUE OR BATTERY ISSUE?

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2613.3%
ODI 11352161

WE DROVE TO A FARM WITH A FAMILY OF 5M KIDS AND AN ELDERLY, AND PARKED MY CAR FOR 2-3 HOURS IN THE FARM'S OPEN AREA PARKING LOT. VEHICLE SHOWED NO WARNING LIGHTS, NO PROBLEMS, NO ISSUES DURING OUR DRIVE TO THE FARM AND PRIOR TO THIS TRIP. EVERYTHING WAS FINE WHEN WE GO THERE AND PARKED. WE WERE READY TO LEAVE THE FARM TO DRIVE BACK HOME, BUT THE CAR SIMPLY WOULDN'T START.THE NEUTRAL GEAR DIDN'T WORK, I ATTEMPTED MANY TIMES IN 30 MINUTES TO START THE CAR, BUT IT DIDN'T START, CONTINUED MAKING THE SOUND OF ENGINE ATTEMPTING TO START BUT NOT SUCEE…

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720.0%
ODI 11442208

I dropped my son off at school and he mistakenly took my car keys into school with him, and somehow I was able to drive all the way home, 4.5 miles, with no key in the car and no warning to stating the remote wasn't in the car. The issue with this is if I'd driven further, perhaps to another state, or even driven somewhere at night, I would have been stranded once I turned the car off. There was no indication that the remote wasn't in the car, and the car never cut off. I only knew the remote was gone once I arrived home and turned off the igni…

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711.7%
ODI 11645033

OnStar module failure Its backordered across the entire country, its only reasonable to assume it's a problem. Online information I've seen is it's an issue with a lot of vehicles

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717.9%
ODI 11563772 · 24,000 mi

The contact's husband owns a 2023 GMC Terrain. The contact stated while driving from a complete stop at the traffic light, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact pressed the Push to Start button several times, and the vehicle restarted. The message "Reduced Engine Performance" was displayed, and the check engine warning light was illuminated. The contact stated that she was able to drive; however, the vehicle failed to exceed 15 MPH upon depressing the accelerator pedal. The vehicle…

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612.2%
ODI 11612288

Bought new car August 16th 2024. Few days later, I was turning left at a light and the car lost power as I was turning and error messages came up on the dash screen saying service transmission. I also observed that the cars gear indicator went to Park by itself even though the car was still moving. Pushed the engine start button and car came back on and I switched the gear to Drive. Took car in on the 19th to get looked at. Week later, driving down the city street going 40-45 MPH, car lost power again and car gear indicator switched to Park a…

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430.8%
ODI 11658578

The contact owns a 2025 GMC Terrain. The contact stated while driving at an undisclosed speed, the infotainment system displayed a blank screen. The contact pulled over to the right side of the road into a gas station and turned off and restarted the vehicle, and the infotainment system displayed a message "Update Failed - See Dealer to Restore System". The dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage wa…

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412.1%
ODI 11707645

The vehicle has been taken to the dealership at least 4 times. Each time for the same reason: when driving at 65 or higher, it sounds like it's on a flat. My screen also glitches when foot is taken off the break after a stop. The service advisor told me that there was a shortage of mechanics and asked me to bring it back next week (this is the response I have gotten each time). I have asked for a loaner twice and was told that there were none available. Therefore, I had to pay $40 to uber to work. Today, I said that I couldn't come back because…

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Unknown Or Other
3710.2%
ODI 10722057 · 68,000 mi

CAR CRASH AT 45 MPH. FRONT IN DAMAGE AND AIR BAG DID NOT DEPLOY. SEATBELTS DID NOT LOCK UP.

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256.9%
ODI 10541711 · 2,500 mi

WHILE DECELERATING FROM ABOUT 35 OR 40 MPH WHEN YOU APPLY THE BRAKES THEN COME TO COMPLETE STOP THE VEHICLE ON THE REAR END WILL START TO LOUDLY THUMP, IT STARTS OUT SLOWLY THUMPING AND BEGINS TO SPEED UP AND WHEN YOU START TO RELEASE THE BRAKE IT BEGINS TO SLOW DOWN AND STOP ONCE ONE BEGINS TO ACCELERATE. WE HAVE HAD THE ISSUE ONGOING FOR ABOUT 3 MONTHS NOW, IT STARTED ABOUT 2 OR 3 WEEKS AFTER WE GOT THE VEHICLE AND IT HAS BEEN IN THE SHOP ABOUT 6 TIMES. THE VEHICLE HAD ABOUT 2200 MILES ON IT AND THE DEALER SAID IT WAS A 'LIKE NEW' LOANER VEHI…

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165.4%
ODI 10864279 · 25,542 mi

PERIODICALLY AUTO WILL SURGE FORWARD (WITHOUT THE BENEFIT OF GAS PEDAL BEING DEPRESSED.) I MANAGED TO STOP BEFORE THERE WAS A CRASH. DEALER STATES THAT NO PROBLEMS LIKE THIS HAVE BEEN REPORTED. I AM CERTAIN THIS IS A DANGEROUS SITUATION. THE DEALER HAS STATED THAT THERE IS NO PROBLEM WITH THIS CAR. I HAVE TO TRUST THAT THEY DID SOMETHING TO STOP THE SURGING (COMPUTER ADJUSTMENT??)

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217.1%
ODI 10747132

WHEN RENTING A GMC 2015 TERRAIN FROM NATIONAL CAR RENTAL IN PHOENIX AZ IN MAY 2015, UPON RETURNING THE VEHICLE WE NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WAS A SLIDING DOOR BETWEEN THE SUN ROOF AND THE INTERIOR OF THE VEHICLE AND WE NEVER OPENED THE SUN ROOF OR THE SLIDING DOOR AND WAS SURPRISED WHEN THE SUN ROOF WAS SHATTERED. WE WERE CHARGED BY NATIONAL CAR RENTAL $750.00 FOR THE REPAIR AND STILL CAN'T FIGURED OUT HOW OR WHEN THIS HAPPENED. WE DIDN'T EXPERIENCE ANY EXTREME HOT PHOENIX TEMPERATURES DURING THAT TIME AND THE VEHI…

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138.6%
ODI 11145183 · 90,000 mi

THE WHOLE INFOTAINMENT SYSTEM, INCLUDING BACKUP CAMERA AND NAVIGATION, IS NOT FUNCTIONING CORRECTLY. ACCORDING TO REPORTS FROM THE GMC DEALERSHIP AND FROM ONLINE BLOGS, THIS IS A WELL KNOWN SYSTEMIC PROBLEM THAT GM IS NOT ADDRESSING. SAFETY ISSUES: 1. THE BACKUP CAMERA DOES NOT WORK CORRECTLY. WHEN I PUT CAR IN REVERSE THE SCREEN STAYS BLACK WITHOUT ANY VIEW OF THE AREA BEHIND THE VEHICLE.. THIS IS DANGEROUS IN ANY VEHICLE, BUT ESPECIALLY IN THE GMC TERRAIN THAT IS FULL OF BLIND SPOTS. 2. THE RADIO COMES ON SPONTANEOUSLY DESPITE BEING T…

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2014.9%
ODI 10954016 · 1,400 mi

OUR NEW TERRAIN HAS "VEHICLE IN FRONT" VISUAL WARNING SYSTEMS. WE WERE FOLLOWING A TANKER TYPE SEMI ON THE INTERSTATE AND PULLED ALL THE WAY UP BEHIND THE TANKER SEMI (WITHIN 25 FT) AND THE VEHICLE IN FRONT LIGHT NEVER CAME ON. WE TESTED THIS ON ALL TYPES OF CARS AND TRUCKS AS WELL AS STANDARD BOX TYPE SEMI AND IT WORKED PERFECTLY. I HAVE PICTURES OF THE REAR END OF THE TANKER SEMI IN WHICH IT DID NOT DETECT AT ALL.

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3415.3%
ODI 11072977 · 2,040 mi

DRIVING OVER A BRIDGE OVER WATER,A LOUD EXPLOSION HAPPENED.AT FIRST I DID NOT KNOW WHAT IT WAS,UNTIL I HEARD WIND BLOWING FROM THE MOON ROOF AREA.THE GLASS ON THE ROOF EXPLODED AND SENT GLASS DOWN WARD.LUCKILY I HAD THE MOON ROOF SHADE CLOSED OR THE GLASS WOULD HAVE CAME DOWN ON ME.I NEARLY LOST CONTROL. THE WEATHER WAS DRY WITH A OVERCAST SKY. THE TRAFFIC WAS VERY LIGHT.IT WAS NOT POSSIBLE FOR ANY FOREIGN MATTER TO HIT THE GLASS.I AMMEDIATELY DROVE THE VEHICLE TO THE GMC,WHERE I PURCHASED IT.( DIXIE BUICK GMC).MY VEHICLE ONLY HAS 2040 MILES ON…

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2111.4%
ODI 11163864 · 25 mi

LIFT GATE ON THIS VEHICLE OPENS TO A HEIGHT OF 69 INCHES . AT 74 INCHES I AM CONSTANTLY BANGING MY HEAD ON THE LIFT GATE. MY 2017 MODEL OPENED TO AT LEAST 76 INCHES WHICH IS MORE REASONABLE. I CONSIDER THIS A SAFETY ISSUE, AS THIS IS A FLAW IN THE DESIGN OF THE VEHICLE. THE MODEL THAT HAS A POWER LIFT GATE OPENS TO AROUND 76 INCHES.. A FULL 7 INCHES HIGHER THAN THE MANUAL ONE.. THE DEALERSHIP NEVER POINTED OUT THIS PROBLEM TO ME SEEING THAT I AM 74 INCHES TALL.

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3417.3%
ODI 11316405

THE COMPLAINT I HAVE IS THE INSIDE FRONT OF THE CAR IS TOO SMALL AND I CANT REACH THE GAS PEDAL EXCEPT WITH MY TOE. MY FOOT KEEPS SLIPPING OFF AS I AM DRIVING. I HAVE TO HAVE THE SEAT WAY UP OR I CANT REACH. I AM 5 FOOT TALL WOMAN. THIS IS A RIDICULOUS THING THAT I HAVE TO PUT UP. I DROVE IT FOR 10 MINUTES AND DIDN'T REALIZE IT. I ASKED FOR A PEDAL THAT IS LONGER AND CLOSER TO THE FLOOR AFTER I HAD BOUGHT IT AND SERVICE PEOPLE TOLD ME THEY DON'T HAVE ANYTHING TO DO TO FIX IT. THEY ASKED IF I HAD A BUTTON TO ADJUST IT AND I DON'T. ITS ON TH…

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38.6%
ODI 11478411

There is a rattle in the b pillar/roof area. They have attempted to fix it 4 or more times by adding adhesive between layers of metal. The fix that other dealerships have done per reading online involves cutting through metal. This would affect the integrity of the body/ frame of the car.

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813.3%
ODI 11647393

The backup camera on my vehicle stopped working completely, displaying a blank screen. All other cameras and sensors continue to function normally. The dealership identified the issue as the camera having “shorted out” and is replacing it with a completely new unit. The faulty camera is currently with the dealership, and I assume it would be available for inspection upon request. It is being replaced and I will receive a bill in a few days (Wednesday March 10, 2025). The backup camera is a critical safety feature designed to prevent collision…

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717.9%
ODI 11548431

The problem with this car that continues is that when driving over 65 miles per hour/ more or less, the driver side door rattles and shakes. It rattle and it looks like if the door wants to detach. It only happens on the driver side, not the passenger side. I put my arm on the arm rest, and my arm shakes and that is not ok. I am concern and want to know what can be done about it. I do not feel comfortable driving when this happens and its a new car, it should not have this problem. The problem started right after I purchased the car and …

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918.4%
ODI 11588419

When shopping for a new Vehicle I noticed this but purchased the vehicle anyway. I attempted to look under the hood of my new GMC Terrain. I have a (hopefully temporary) handicap from a medical procedure I have been dealing with for over a year. I found that the hood assist springs or air shocks have been eliminated from the 2024 model. I can lift the hood on my 2010 GMC Sierra, but I had to have my wife help me lift the hood on my 2024 Terrain. My guesstimate is the hood weighs 50 plus pounds! Once the hood is lifted you have to install a rod…

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215.4%
ODI 11717815

Vehicle did not go into park when the ignition was turned off. Car started to roll while passenger was getting out of the vehicle as another vehicle was parking beside us. The other vehicle could not avoid our rolling vehicle. Passenger had to quickly sit down to avoid being hit. The next day the vehicle was taken to the dealership, and they could not find anything wrong. They gave us a copy of bulletin#08-07-30-026I. We were not aware of any problems or bulletins being issued prior to the accident. We had repairs of $2,705.71 and don't know wh…

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927.3%
ODI 11682985

I have brand new GMC Terrain 2026, I leased dog on Aug 4th 2025. After one week into driving the vehicle, OnStar, GPS NAV stopped working and the Emergency calling is not working. All features related to locating the vehicle through OnStar or through google stopped working, in addition to SoS not working. I took it to the dealership they said the Telematics module needs replacement.

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Service Brakes
51.4%
ODI 10549025 · 17,956 mi

THE VEHICLE HAS BEEN IN THE SHOP FOR 10 TO 12 TIMES DUE TO FAILURE WITH THE ENGINE MISFIRING AS WELL AS TRACTION CONTROL LIGHTS AND STABILITY TRAC AS WELL AS TRANSMISSION NOT SHIFTING RIGHT AND LOSS OF POWER WHILE DRIVING ON MAJOR HIGHWAYS AND BROUGHT INTO THE DEALERSHIP WHERE THEY TELL ME THEY CAN FIND OR MAKE THE PROBLEM REAPPEAR. BUT HAVE SHOWN THE DEALERSHIP SERVICE DEPARTMENT VIDEO AND HAVE HAD 3 GENERAL MOTOR TECHS THAT THEY HIRED FROM HP AND BEEN TOLD THE VEHICLE IS SAFE AND THAT THERE WILL BE NO MORE PROBLEMS BUT HAVE BEEN IN THE VEHICL…

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71.9%
ODI 10504074 · 1,300 mi

WHEN I WENT TO APPLY BRAKES AT STOP SIGN I FOUND THAT THE BRAKE PEDAL WAS VERY BADLY PLACED SO MY FOOT MISSED THE BRAKE AND I WENT THRU THE STOP SIGN INTO ONCOMING TRAFFIC. (FORTUNATELY,I WAS ABLE TO SWERVE OUT OF THE ONCOMING LANE) OVER THE FOLLOWING WEEK, MY FOOT HAD TO RELEARN THE POSITION OF THE PEDAL. THIS IS A SERIOUS SAFETY HAZARD. THIS WAS A RENTAL CAR. *TR

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93.0%
ODI 11090453 · 16,900 mi

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE ABS INDICATOR REMAINED ILLUMINATED. LANCE BUICK GMC IN MANSFIELD, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,900.

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82.7%
ODI 10692212 · 10,247 mi

WHILE MAKING A RIGHT TURN AT THE BOTTOM OF A FREEWAY OFFRAMP THE KEYS ON THE KEYRING ATTACHED TO THE KEY IN THE IGNITION GOT STUCK IN THE STEERING WHEEL. THIS BRIEFLY PREVENTED ME FROM EXITING THE TURN, AND THEN WHEN THE KEYS BROKE FREE THE CAR HAD TURNED ITSELF OFF!! I HAD NO POWER STEERING, NO POWER BREAKS AND NO HEADLIGHTS. I WAS ON A SLIGHT DOWNGRADE AND WAS ABLE TO COAST TO THE NEXT BLOCK WHERE I TURNED RIGHT OUT OF TRAFFIC BEFORE COMING TO A FULL STOP. I WAS THEN ABLE TO RESTART THE CAR AFTER PUTTING INTO NEUTRAL (OR PARK, DON'T REMEMBER)…

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53.3%
ODI 11196198 · 36,000 mi

I HAD A TEMPORARY BRAKE FAILURE AT 25MPH WITH A HARD BRAKE. I HAD A CAR PULL OUT IN FRONT OF ME AND I HAD TO HARD BRAKE. THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR WITH NO BRAKING UNTIL IT WAS ALL THE WAY TO THE FLOOR AND IT FINALLY WORKED WITH A SUDDEN STOP/JOLT. WHEN THIS HAPPENED IT MADE A LOW SORT OF ALMOST VIBRATION SOUND. I DID NOT FEEL A VIBRATION IN THE BRAKE PEDAL THOUGH. THE BRAKES WORKED WELL BEFORE THAT AND AFTER THAT. IF THE BRAKE WOULD HAVE NOT SUDDENLY GRABBED WHEN THE PEDAL WAS TO THE FLOOR I WOULD HAVE HIT THE C…

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21.5%
ODI 11362597 · 50,000 mi

I AM THE OWNER OF A 2017 GMC TERRAIN. YESTERDAY, I WAS INVOLVED IN A CAR ACCIDENT IN THIS VEHICLE. SOME PERSON PULLED OUT IN FRONT OF ME AND I SLAMMED ON MY BRAKES TO AVOID A CAR ACCIDENT. HIS VEHICLE CONTINUED THROUGH AN INTERSECTION IN WHICH HE DID NOT HAVE THE RIGHT AWAY CAUSING ME TO HIT THE FRONT END OF HIS TRUCK. AS THE DRIVER STATES HE DID NOT SEE ME, I CAN CONFIRM I SLAMMED ON MY BRAKES, WHICH ACTED AS THEY COULDN'T STOP. IT FELT AS THE BRAKES WERE NONEXISTENT. THIS WAS AN EXTREMELY TERRIFYING MOMENT, AS I WAS GOING 45MPH (PER THE SPEE…

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6830.6%
ODI 11057250 · 1,500 mi

THE FIRST TIME WHILE DRIVING AT 60 MPH, THE VEHICLE INSTRUMENT PANEL WARNING LIGHTS ACTIVATED AND GAUGES FLUCTUATED FOLLOWED BY ACCELERATION, BRAKING AND STEERING MOVEMENT. THEN THE INFORMATION PANEL DISPLAYED STABILITRAK UNAVAILABLE, COLLISION WARNING UNAVAILABLE, LANE CHANGE ALERT UNAVAILABLE AND TRANSMISSION SERVICE. THE CAR THEN STARTED SHIFTING ERRATICALLY. THE 2ND TIME SAME SITUATION WHILE DRIVING 30-40 MPH.

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6434.6%
ODI 11418103

Driving down load. Brake pedal got stiff as a rock. Brakes started to lock up. Almost caused a collision, as the car would not stop

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6432.7%
ODI 11341949

EVERY WEEK IT'S SOMETHING DIFFERENT. IN MOTION... NO CRUZE CONTROL. NO AUDIO. DON'T DRIVE OVER 50MPH BRAKE PROBLEM. PARKING BRAKE ENGAGES RANDOMLY AND WITHOUT USER ENGAGEMENT. NO AWD. NO STABILITY TRACTION. THIS HAPPENS SO FREQUENTLY THE DASH INDICATORS HAVE BEEN REDUCED TO 'IDIOT LIGHTS'. AT WHAT POINT DO I BECOME CONCERNED? THINGS APPEAR TO RESOLVE WHEN THE ENGINE IS TURNED OFF AND BACK ON, SOMETIMES....I COMPARE IT TO OTHER GLITCHY TECHNOLOGY. HOWEVER I POTENTIALLY COULD BE AT AN 80MPH CRAZING SPEED WHEN I DECIDE TO IGNORE THE IDIOT LIGHTS..…

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822.9%
ODI 11431951

i WAS GOING TO MY SONS HOME WHICH IS LOCATED ON A STEEP DOWHILL STREET WITH SEVERAL TURNS, ONE OF THER ALMOST 90 DEGREES.aS i STARTED TO DESEND THE HILL AND GAIN SPEED, I DEPRESSED THE FOOT BRAKE. iT DID NOT RESPOND AT ALL. AS I CONTINUED TO GAIN SPEED AND COMING UP ON THE SHARP CURVE, I CONTINUED TO PUMP AND APPLY BRAKE . tHE BRAKES DID NOT WORK. i CONTINUED TO GAIN SPEED AND GO AROUND 2 OTHER TURNS. AT THE END OF THE STREET i HAD A CHOICE TO CONTINE STRAIGHT AHEAD AND HIT A HOUSE, TURN RIGHT AND CONTINUE DOWN ANOTHER STEEP…

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11.7%
ODI 11733140

Hard as rock brakes Long response time Mechanic friend says it’s break booster.

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00.0%

No examples available for this selection.

24.1%
ODI 11653803

Vehicle was running but transmission was in PARK. Suddenly on screen in front of driver this message appeared: BRAKE SYSTEM FAILURE 43MPH TOP SPEED WARNING SERVICE ESC. Vehicle was not moving. Engine was running but vehicle was in PARK. I had to drive it home. Very difficult to stop. Brake pedal vibrated violently. Very long stopping distance even at 20MPH. I had the vehicle towed to the dealership from which I had purchased it. I bought this vehicle on 25 Nov 2024. Right now its mileage is 3757. Obviously my safety and that of oth…

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215.4%
ODI 11728525

My SUV pulls hard to the right when braking at speeds above 50 mph and much more on the interstates at 65 mph and above. I first experienced this after three weeks of ownership on a drive up I-95 on a trip to NC. It has happened numerous times while traveling on the interstates and has almost caused loss of control when having to brake hard when cut off by another driver or traffic suddenly coming to a stop. The vehicle has been to the service department numerous times....at first they suspected a braking issue and have had both calipers repl…

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412.1%
ODI 11678896

Master cylinder , less then 1000 miles was pulling out of a parking lot and the brakes went out

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Fuel/Propulsion System
287.7%
ODI 10482094 · 18,000 mi

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A PIECE OF A TIRE IN THE ROAD. THE TIRE STRUCK THE FUEL LINE AND CAUSED THE FUEL LINE TO BECOME DETACHED. AS A RESULT, GASOLINE FUEL BEGAN TO SPILL OVER THE HIGHWAY. THE VEHICLE WAS STOPPED AND TOWED TO A DEALER FOR DIAGNOSIS AND THE FUEL LINE WAS REPLACED. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING TO PROTECT THE FUEL LINE FROM SUBSEQUENT CONTACT WITH ROAD DEBRIS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE W…

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215.8%
ODI 10566595 · 5,000 mi

ROAD DIRT, SNOW, MUD ACCUMULATES AT INSIDE BOTTOMS OF DOORS ALL THE WAY UP TO BOTTOM OF SPEAKER AREAS. I CAN SEE WHERE IT IS PULLING DOWN THE BOTTOM PANELS. CALLED DEALER AND ASKED FOR GM INFO ON THIS AND NOTHING BACK FROM DEALER. ALSO 2 WEEKS AGO ENGINE LITE CAME ON, TOOK TO LOCAL DEALER FOR REPLACEMENT OF GASOLINE SENSOR? AT 10,000 MILES? ASKED IF I USED CORN GAS? NO, I USE PLUS OR PREMIUM. DOES THIS HAPPEN EVERY 10,000 MILES? ALSO I AM CONCERNED I WILL HAVE RUST ON MY DOORS VERY SOON. *TR

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155.1%
ODI 10722457

FROM THE FIRST DAY I GOT MY GMC ALL I GET IS 10 MPG AND IT FEELS LIKE THE DEALER IS GIVING ME THE RUN A ROUMD.(GETTING NO HELP).

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155.1%
ODI 10703927 · 1,000 mi

WHILE SWITCHING LANES IN TRAFFIC ( AROUND 15 MPH), THE VEHICLE SHUT OFF (INCLUDING RADIO GAUGES AND ENGINE). PUT ON HAZARDS, SWITCHED FROM DRIVE TO PARK, AND RESTARTED THE CAR. *TR

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32.0%
ODI 11522405

Multiple brake lines have corroded out of the gas tank. This caused gas to slowly leak from the vehicle . Not available for inspection - currently being fixed. Dealer confirmed multiple lines corroding. It has been inspected by a certified dealer, Golling in Chelsea, Michigan. There was no warning. Initially smelled gas, but could not pinpoint where it was coming from. Eventually the leak became so large that gas usage was excessive and smell was very strong.

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43.0%
ODI 11574754

Rear main oil seal is faulty. It caused the vehicle to leak oil to the point where it was dry. This is a known issue with these vehicles and could have caused catastrophic damage to the engine. Additionally, this can cause the vehicle to stop running and/or catch fire.

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125.4%
ODI 11062141 · 248 mi

THIS CAR, A 2018 GMC TERRAIN IS EQUIPPED WITH AUTO START / STOP, A STANDARD FEATURE THAT TURNS OFF THE ENGINE WHEN BRAKE IS APPLIED, SUCH AS AT A STOP LIGHT. THE ENGINE TURNS OFF WHILE BRIEFLY STOPPED AT A STOP SIGN. THIS IS DANGEROUS AND A SAFETY ISSUE. WHILE ATTEMPTING TO PULL INTO A TRAFFIC LANE WITH THE ENGINE OFF, I HAVE EXPERIENCED AN UNSAFE LAG BEFORE THE ENGINE RESTARTS. GM HAS STATED, THE ENGINE CAN BE TURNED BACK ON BY REMOVING YOUR FOOT BRIEFLY FROM THE BRAKE PEDAL. SERIOUSLY ??? WHILE BEHIND ANOTHER VEHICLE, I WILL NOT FOLLOW THIS …

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42.2%
ODI 11684171

While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the…

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2512.8%
ODI 11375306 · 5,000 mi

VEHICLE WAS ON 1/8 OF A TANK,I TRIED TO FILL, IT WOULD ONLY TAKE ON 5 GALLONS OF FUEL, GAS GAUGE READ FULL. REPORTED TO DEALER, THERE IS A 'BULLETIN' ON THE VEHICLE, FUEL TANK WAS REPLACED. AFTER SUCCESSFULLY FILLING TANK 3 TIMES, IT HAPPENED AGAIN, RETURNED VEHICLE TO DEALER, THEY COULD NOT REPLICATE, BROUGHT VEHICLE HOME, DEALER WAS ABLE TO FILL TANK WITH APPROX 13 GALLONS, I RAN IT TO 1/8 OF A TANK TRIED TO FILL AND IT CONTINUES TO ONLY FILL WITH 2-6 GALLONS, AND RECORD ON THE GAUGE A FULL TANK. VERY DIFFICULT TO TELL HOW MUCH FUEL IS ON BOA…

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25.7%
ODI 11635970

I purchased the car August 2024, I have had it for 4 months and while driving down the road a large fuel tank pops up stating low fuel and the car comes to an abrupt stop.The 3x the gas tank was never low. Parking brake comes on and car doesn't not move. All lights on dash come one. It has done it 4 times and thankful each time I was in a 30 mph zone. If I was going 55 I am sure the result would have been bad. The car last did it on December 29, 2024 and has been in the dealership for 3 weeks now and they cannot fix it. I told them 3 days into …

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2745.0%
ODI 11619217

Fuel pump power control module failure. Part number 13554821. On [XXX], my trip home from South Carolina to Alabama was interrupted when I stopped to get something to eat. The car would not start and I had to call AAA to tow me to Superior GMC dealership in Anniston, Al. They knew what was wrong as soon as I told them it would not start. They already replaced three fuel pump control modules that day on the same model as mine. The service department said it was a persistent problem in GMC automobile's. I am [XXX] who had confidence enough …

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1538.5%
ODI 11648545

At stop light turning right, the car stalled, cut on and cut back off, cut on and back off with about 30 cars behind me. Sputtering. On the dash board it said “Engine power reduced”. I had to be pushed out a main highway by police, and thankfully my [XXX] daughter wasn’t in the back seat. I have had this car 12 days with 48256 miles on it. I’m extremely concerned with the safety of this car. And when towed was leaking gas like fluid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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1020.4%
ODI 11612288

Bought new car August 16th 2024. Few days later, I was turning left at a light and the car lost power as I was turning and error messages came up on the dash screen saying service transmission. I also observed that the cars gear indicator went to Park by itself even though the car was still moving. Pushed the engine start button and car came back on and I switched the gear to Drive. Took car in on the 19th to get looked at. Week later, driving down the city street going 40-45 MPH, car lost power again and car gear indicator switched to Park a…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Air Bags
256.9%
ODI 10448734

2012 GMC TERRAIN. CONSUMER STATES THE PASSENGER SEATS AIR BAG SYSTEM AND CONSTRUCTION MAKE THE VEHICLE UNCOMFORTABLE AND INITIALLY UNSAFE FOR HIS WIFE *TGW A COUPLE OF DAYS AFTER PURCHASING THE VEHICLE, THE CONSUMER'S WIFE USED A SEAT CUSHION TO CONFORM TO THE SEAT AND THE THEY SOON DISCOVERED THE AIR BAG WOULD NOT ENGAGE. *JB

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195.2%
ODI 10550152 · 36,000 mi

DEAR SAFETY OFFICER, THIS IS TO BRING TO YOUR ATTENTION THAT I WISH TO PURSUE LEGAL ACTION AGAINST GMC. MY LIFE WAS AT RISK IN AN ACCIDENT. AS IT IS ACCIDENTS ARE UN-WELCOMED, TO ADD TO IT THE SAFETY FEATURE (AIRBAGS) FROM MY GMC VEHICLE CHASIS NO [XXX],ORIGIN CANADA,REGISTER IN UAE DID NOT FUNCTION AT ALL. A DEPLOY SIGN APPEARED ON THE DISPLAY, BUT NONE OF THE AIRBAGS FUNCTIONED AS REQUIRED. THE VEHICLE WAS PURCHASED BRAND NEW LESS THAN A YEAR AGO UNDER WARRANTY WITH COMPLETE SERVICE HISTORY. THE DAMAGE WAS SO MUCH TO THE VEHICLE THAT MY IN…

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113.7%
ODI 10588904

I HAD THIS CAR AS A RENTAL. MY WIFE WAS IN THE PASSENGER SEAT AND USES A CUSHION TO SIT ON, BECAUSE OF BACK PROBLEMS. WE NOTICED THAT AIR BAG "ON" LIGHT WAS NOT LIT. WHEN SHE TOOK AWAY THE SEAT CUSHION THE AIRBAG "ON" WAS LIT.I DON'T KNOW IF THIS IS A PROBLEM, BUT THERE WAS NO WARNING MSG ANYWHERE ABOUT USING A SEAT CUSHION. THERE WAS NO OVERRIDE SWITCH TO FORCE THE AIRBAG "ON" LIGHT EITHER AND ACTIVATE THE SYSTEM. *TR

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165.4%
ODI 10767506 · 10,000 mi

IN THE EARLY MORNING OF 9-5-15 MY DAUGHTER BEGAN DRIVING HOME FROM PITTSBURGH TO DE. SHE SWERVED TO AVOID AN ANIMAL ON THE PA TURNPIKE, HIT THE JERSEY WALL ON THE RIGHT, ROLLED OVER COMPLETELY TWICE TO THE LEFT, LANDING UPRIGHT IN THE MEDIAN. LUCKILY THE SEAT BELT SAVED HER AND SHE HAD ONLY MINOR INJURIES. HOWEVER THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT ONSTAR CALLED 911 BECAUSE THEIR MONITORING EQUIPMENT SHOWED THAT THE AIR BAGS HAD DEPLOYED, BUT THEY DID NOT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE IS NO RECALL ON THIS VEHICLE FOR…

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95.9%
ODI 10916114 · 2,000 mi

WE OWN A 2016 GMC TERRAIN. MY WIFE REAR ENDED A FORD EXPEDITIONS. THIS LOW SPEED IMPACT CAUSED ALMOST 17000 DOLLARS OF DAMAGE AND THE SEAT BELT OR AIR BAGS NEVER WENT OFF. I WOULD LIKE TO KNOW IF THIS IS NORMAL OR IS GM COVERING UP FAULTY SAFETY EQUIPMENT.

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118.2%
ODI 11076288 · 2,850 mi

TL* THE CONTACT OWNS A 2017 GMC TERRAIN. WHILE DRIVING 32 MPH, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND MOUTH, AND SUSTAINED A MILD CONCUSSION. MEDICAL ATTENTION WAS REQUIRED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 2,850.

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135.9%
ODI 11066136 · 2,290 mi

I PULLED INTO OUR CARPORT. IT FELT LIKE THE CAR JUST "SPED UP AND WENT FASTER AND FASTER." IT HIT THE FRONT OF THE CAR STRAIGHT ON. NO AIRBAGS DEPLOYED NOR DID THE FRONT END COLLISION STOP HAPPEN.

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21.1%
ODI 11231253 · 19,000 mi

I WAS IN AN ACCIDENT AND WAS HIT IN THE DRIVER ON THE DRIVER SIDE OF THE VEHICLE ON THE STREET. THE AIRBAGS DIDN'T DEPLOY DURING THE ACCIDENT.

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31.5%
ODI 11384441 · 8,500 mi

MY AIR BAG WARNING LIGHT/DASHBOARD MESSAGE HAS COME ON 7 TIMES IN THE LAST 3 WEEKS, ALONG WITH 4 OTHER TIMES IN THE 2 MONTHS PRIOR, BUT THE GMC DEALERSHIP WILL NOT INVESTIGATE SINCE IT DOES NOT STAY ON. AT THE MOST RECENT EVENT THIS WEEKEND, I PRESSED ONSTAR, AND THEY RAN DIAGNOSTICS AND EMAILED ME THE "B0085" DETECTED ERROR CODE, BUT MY DEALERSHIP WILL STILL NOT INVESTIGATE, SINCE THE LIGHT WENT OUT. THE LIGHT HAS COME ON AT STARTUP AND WHILE DRIVING. WARNINGS HAVE COME ON 8/27/20, 10/5, 10/8, 10/12, 111/28, 12/2, 12/8(X2), 12/11, 12/14, AN…

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12.9%
ODI 11568581

I was in a in a 70 miles an hour highway accident and was hit in front driver side door, went up embankment and hit a tree then rolled backwards onto the highway. No airbags deployed.

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11.7%
ODI 11681255

I was driving down a paved road and my side airbags deployed. The gm investigation showed my car left the road way, however I am uncertain of that. There was no crash or impact or damage to the vehicle from this incident other than the airbags deploying. There is a scrape on the passenger side due to an incident in April. That is not related to this incident.

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25.1%
ODI 11571522

Please let me

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24.1%
ODI 11663931 · 10,000 mi

The contact owns a 2024 GMC Terrain. The contact stated that while driving at an undisclosed speed, the "Service Vehicle Soon" message was displayed, and the air bag warning light was intermittently illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

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17.7%
ODI 11746462

I was driving north on [XXX] when I felt a slight pull to the right. I figured it was my lane assist even though I was in my lane. Seconds later it felt like if someone was in my passenger seat and just yanked my steering wheel to the right hitting the guardrail. My whole tire and the assembly was off but everything was still intact to the tire. The tie rods, axle, ball joints, the whole assembly. During investigation I was told by the mechanic that the stabilizer bar was a clean break. There was damage to the front end and all down the side. I…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine48,500–92,600 mi70,000 mi17
ODI 11001596 · 11,000 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO SELLER GMC DEALER LOCATED AT 3800 GRAND RIVER AVENUE FARMINGTON HILL, MI 48335, PHONE NUMBER: [phone removed]. THE DEALER PERFORMED A DIAGNOSTIC WHICH INDICATED THAT RODENTS WERE ATTRACTED TO THE WIRING COLORS AND WAS ABLE ACCESS AND DESTROYED ALL THE WIRES UNDER THE HOOD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

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ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

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ODI 11132844 · 30,000 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE ENGINE DID NOT SHUT DOWN. THE CONTACT HAD TO INSERT THE KEY INTO THE IGNITION SWITCH SEVERAL TIMES TO SHUT OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

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Visibility/Wiper49,182–90,750 mi56,000 mi16
ODI 11149800 · 51,000 mi

WHILE DRIVING ON A ILLINOIS INTERSTATE HIGHWAY DURING HEAVY RAIN THE WIPERS SUDDENLY STOPPED IN THE EXTENDED POSITIION PARTICALLY BLOCKING MY VIEW OF THE HIGHWAY. I PULLED OVER AND COULD ONLY RETURN THE WIPER BLADES TO THE HOME POSITION AND THEY WOULD NOT WORK AT THIS POINT. TOOK TO MY DEALER AND IT WAS FOUND THAT THE WIPER TRANSMISSION HAD FAILED. GMC HAS ISSUED A RECALL ON EARLIER MODEL YEARS OF THE SAME MAKE AND MODEL VEHICLE. DEALER CONFIRMED THAT THE FAILURE WAS SAME AS BEING REPORTED ON RECALLED VEHICLES. HOWEVER, THE 2016 MODEL YEAR OF T…

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ODI 11216919 · 45,000 mi

FRIDAY, MAY 10, 2019 THE VEHICLE WAS IN MOTION ON A HIGHWAY, TRAVELING THROUGH A MAJOR THUNDERSTORM WHEN THE WINDSHIELD WIPERS STOPPED WORKING. THE VEHICLE NEEDED TO BE TOWED AND THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED. THE COST RELATED TO THIS DEFECTIVE PART WAS $1156.98. I UNDERSTAND THIS PART IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND THAT THERE IS A RECALL FOR THIS PROBLEM IN THIS YEAR AND MODEL VEHICLE IN CANADA. I'M CONTACTING THE NHTSA SO THAT MY VEHICLE MAY BE ADDED TO YOUR DATA CONCERNING THE 2016 TERRAIN AND THE WIPER M…

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ODI 11219936 · 49,242 mi

WHEN DRIVING 65MPH IN AN INTENSE RAINSTORM, WINDSHIELD WIPERS SUDDENLY STOPPED IN THE UP POSITION, ALMOST CAUSING AN ACCIDENT. I HAD TO QUICKLY TURN ON MY 4 WAYS AND TRY TO FIND THE SIDE OF THE ROAD TO PULL OVER (WITHOUT BEING ABLE TO SEE OUT OF MY WINDSHIELD) ON A VERY BUSY ROADWAY. THIS IS WHILE 7 MONTHS PREGNANT WITH ANOTHER BABY IN THE CAR. THE MOTOR RUNS BUT THE WIPERS ARE COMPLETELY DEAD SO I KNOW IT ISN'T A FUSE. THIS COULD HAVE BEEN VERY SERIOUS!

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Unknown Or Other37,303–96,000 mi67,000 mi6
ODI 11145183 · 90,000 mi

THE WHOLE INFOTAINMENT SYSTEM, INCLUDING BACKUP CAMERA AND NAVIGATION, IS NOT FUNCTIONING CORRECTLY. ACCORDING TO REPORTS FROM THE GMC DEALERSHIP AND FROM ONLINE BLOGS, THIS IS A WELL KNOWN SYSTEMIC PROBLEM THAT GM IS NOT ADDRESSING. SAFETY ISSUES: 1. THE BACKUP CAMERA DOES NOT WORK CORRECTLY. WHEN I PUT CAR IN REVERSE THE SCREEN STAYS BLACK WITHOUT ANY VIEW OF THE AREA BEHIND THE VEHICLE.. THIS IS DANGEROUS IN ANY VEHICLE, BUT ESPECIALLY IN THE GMC TERRAIN THAT IS FULL OF BLIND SPOTS. 2. THE RADIO COMES ON SPONTANEOUSLY DESPITE BEING T…

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ODI 11162993 · 44,000 mi

CONSTANTLY DIES. TOOK IT TO A SHOP TO SEE WHAT OR WHY. ITS THE INTAKE VALVE TIMING SOLENOID. WAS TOLD COULD REPLACE THE PART BUT IT NEVER REALLY FIXES THE PROBLEM HAVE TO TAKE ALL THE HEADS OFF AND CLEAN THE GUMMED UP OIL. I HAVE REGULAR OIL CHANGES. I EVEN GET IT TAKEN IN FOR AN OIL CHANGE BEFORE MY CAR TELLS ME I NEED TOO.

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ODI 11172413 · 31,000 mi

THE INFOTAINMENT SYSTEM SCREEN HAS WENT BLACK AND SAYS REBOOTING AS I WAS DRIVING. THEN ONE DAY AS I WAS BACKING OUT OF MY GARAGE AND PUT IT IN DRIVE TO GO, THE SCREEN WENT BLACK AND STAYED BLACK ALL THE WHILE I WAS DRIVING. WHEN I PUT IT IN PARK, SHUT IT OFF AND RESTART IT GOES BACK TO NORMAL. I HAVE HAD ISSUES USING THE USB PORT INSIDE THE ARMREST AS WELL. IF I PLUG IN MY MP3 PLAYER AND THE CORD GETS BUMPED IT SHUTS OFF AND SOMETIMES I CANNOT GET IT TO COME BACK ON.

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Power TrainToo few reports for a range53,964 mi4 (sparse)
ODI 10876065 · 50 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY AND FAILED TO CHANGE GEARS. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50. UPDATED 08/17/16*LJ THE CONSUMER STATED THE VEHICLE WENT INTO NEUTRAL AND SHE …

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ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

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ODI 11415158 · 55,128 mi

NEEDS A NEW TORQUE CONVERTER OR POSSABLY THE WHOLE TRANSMISSION

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Exterior LightingToo few reports for a range88,000 mi2 (sparse)
ODI 11463393 · 76,000 mi

The contact owns a 2016 GMC Terrain. The contact stated while driving approximately 45 MPH his vehicle inadvertently and unknowingly crashed into the vehicle in front. The contact was unable to see the vehicle in front of him due to the glare of headlights. The air bags did deploy. There were no warning lights. The vehicle was damaged in the front, but drivable. The vehicle was not diagnosed with a failure. The manufacturer was notified of the failure. There were no police reports or medical treatments. The contact has minor injuries to the jaw…

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ODI 11467204 · 100,000 mi

The contact owns a 2016 GMC Terrain. The contact stated while the wife was driving approximately 45 MPH she accidentally hit an animal due to visibility issues with the headlights. There were no warning lights. The police arrived on the scene; however, no reports were filed. The front passenger headlight was damaged, along with the front grill and tie end rod. There were no air bags deployed. The vehicle was taken to the local mechanic and repaired. The driver had minor back injuries, no medical treatments applied, and just a few days off work…

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Air Bags43,000–57,000 mi46,000 mi5
ODI 10916114 · 2,000 mi

WE OWN A 2016 GMC TERRAIN. MY WIFE REAR ENDED A FORD EXPEDITIONS. THIS LOW SPEED IMPACT CAUSED ALMOST 17000 DOLLARS OF DAMAGE AND THE SEAT BELT OR AIR BAGS NEVER WENT OFF. I WOULD LIKE TO KNOW IF THIS IS NORMAL OR IS GM COVERING UP FAULTY SAFETY EQUIPMENT.

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ODI 11205267 · 43,000 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR BEGAN FLASHING. WEBSMART AUTO CREDIT (1225 W RIDGE RD, ROCHESTER, NY 14615, [phone removed]) INDICATED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

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ODI 11426788 · 46,000 mi

The contact owned a 2016 GMC Terrain. The contact stated while at a red light, the vehicle was struck from the rear which resulted in the vehicle being pushed forward and crashing into the vehicle in front. None of the air bags deployed. The front driver side seatbelt did not retract however the front passenger side did function as designed during the impact. In addition, the driver hit their head on the steering wheel during the impact. After the impact, the "reset airbag" warning message was displayed. The contact and his wife sustained bruis…

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Electrical System25,000–52,800 mi44,000 mi5
ODI 10915108 · 25,000 mi

THE DIGITAL CLOCK DOES NOT KEEP ACCURATE TIME, EVEN WHEN IT IS RESET. EVERY TIME THE VEHICLE IS STARTED THE CLOCK IS SEVERAL HOURS OFF. THE DEALER THAT SOLD US THE VEHICLE CLAIMS THIS IS DUE TO THE FACT WE DO NOT HAVE AN ONSTAR SUBSCRIPTION. I CONTACTED BOTH GM AND ONSTAR, AND BOTH STATED THE CLOCK ISSUE IS NOT RELATED IN ANY WAY TO ONSTAR

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ODI 11012860 · 11,000 mi

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. WHILE ATTEMPTING TO START THE ENGINE, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (SULLER GMC LOCATED IN FARMINGTON HILLS, MICHIGAN) WHERE IT WAS DIAGNOSED THAT RODENTS HAD EATEN THE ELECTRICAL WIRES. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS PRODUCED USING SOY BASED MATERIALS, WHICH ATTRACTED RODENTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 11,000. UPDATED 09/06/17*LJ *JS

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ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

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SteeringToo few reports for a range30,000 mi3 (sparse)
ODI 11083133 · 19,000 mi

STEERING WILL NOT RETURN TO CENTER UNDER HARD ACCELERATION. TESTED CHEVEY EQUINOX WITH V-6 AND HYDRAULIC STEERING SYSTEM PRODUCED THE SAME RESULTS. THIS IS A SEVERE SAFETY PROBLEM WHEN INEXPERIENCED DRIVER OPERATES VEHICLE AS THE VEHICLE CONTINUES IN THE DIRECTION OF THE TURN. THESE VEHICLES ARE VERY QUICK ADD CAN CAUSE SEVERE DAMAGE TO VEHICLES/PEDESTRIANS IF NOT AWARE OF THIS PROBLEM. AT PRESENT DEALER HAS NOT REPAIRED/SOLVED PROBLEM AND STATED IT IS NOT THAT SEVERE.OF A PROBLEM

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ODI 11302936 · 35,070 mi

WHILE I WAS DRIVING THE CAR STEERING WHEEL WOULD LOCK MULTIPLE TIMES. WHEN DRIVING MY CAR STOPPED AT THE MIDDLE OF AN INTERSECTION WHEN DRIVING MY CAR WOULD SWITCH ON AMD OFF THE ECO MODE AND I FELT A JOLT EVERY TIME

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ODI 11328327 · 30,000 mi

MY STEERING WHEEL STARTED TO CHECK AND FORA OUR 6 MONTHS BEFORE THAT THE TIRES ALWAYS NEEDED AIR. I TOOK THE CAR TO BE EXAMINE AND THEY SAID IT WAS MY TIRES, CHANGED THEM AND THE WHEEL WAS SEMI BETTER, HAD A FULL EXAMINATION DONE , ALIGNMENT , ROTATION AND BRAND NEW TIRES. PROBLEM WITH THE STEERING WHEEL STILL REMAIN AND I AM WORRY FOR MY SAFETY AND THE PEOPLE IN THE CAR WITH ME. I DRIVE A LOT ON HIGHWAYS FOR WORK. *TR

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-121None
ODI 11629348

Fuil tank is leaking from the top of the fuil tank.

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2025-011None
ODI 11636381

I was driving my vehicle to the gym when I noticed it was driving weird, it would not accelerate like normal, was having a hard time getting going and was making a weird noise. I had just put some oil in the car because we had known for a little while that it had a problem with burning oil because of the make and model (as told by other mechanics previously), when I got to the gym I heard a pop noise and the car stalled on me, I eventually got it started up again after 2 hours of being stranded at the gym. The next day I had to drive 40 minutes…

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2025-021None
ODI 11640149

consumption of oil! I got my oil changed January 1, 2025. It is now February 1. I have driven less than 500 miles. I had no oil. I have no Leaks or anything wrong. The car just consumes . I have had to have 6 oil changes in the past 3 months. Shop after shop. Has said it just consumes oil and this vehicle is trash. I noticed there was also a lawsuit against it. If you do not put a recall out on my vehicle ASAP, I am going to file a personal lawsuit and sue the hell out of you! For your scam! Somebody better give me a call immediately. Or set …

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2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-054None
ODI 11659263

My 2016 GMC Terrain exhibited the excessive oil consumption outlined in both of the following Special Coverage Adjustment bulletins. In addition to the excessive oil consumption, the oil light and oil pressure warnings never gave any indication that there was an issue or that the oil was low. This ended in the engine shaking the whole car, jerking it forward when stopped, and causing the engine to seize and need replacing. GMC customer service has refused to acknowledge this issue, stating that until the government tells them to issue a recall,…

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ODI 11659275

I am reporting excessive oil consumption in my 2016 GMC Terrain with the 2.4L Ecotec engine. The vehicle burns through an abnormal amount of oil between routine oil changes, often requiring additional oil changes without any visible leaks or dashboard warnings until the oil level is dangerously low. This issue has been diagnosed by a certified GMC dealership, but the repair was not covered under warranty. I’ve learned this is a known and widespread defect related to faulty piston rings and PCV system issues in this engine model, which has led …

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ODI 11661501

My vehicle started shaking & stalling really badly out of nowhere on April 18, 2025. Had to have it towed to GMC dealership. They said the engine was showing low compression. Got timely oil changes and everything on this engine. The check engine light nor any other warning light ever came on when this happened. After some research, the engine in my car, the 2.4 L engine on the 2014 - 2017 models of the GMC Terrain has known defects which although GMC has known about, they have done nothing to address the issue. There was no prior warning …

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2025-063None
ODI 11665624

The front windshield wipers suddenly stopped working while I was driving on the freeway in moderate rainfall on [XXX]. I wasn't able to see through the windshield. I will call GMC in Roseville MN on Monday, June 9, 2025 to request a service date. I waited until the rain was lighter, so I could drive from Willow River Rest Area to Moose Lake, 19 miles. It was inspected at the repair shop, Federated Co-Ops Moose Lake 017, 100 Arrowhead Ln, Moose Lake, MN 55767. [phone removed]. He didn't have the part to make the repair on June 6, 2025. His …

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ODI 11666948

Windshield wipers stopped working during a downpour. Lucky I was able to make it home safely but took time. Checked fuses, nothing wrong there. Can hear something running so assume motor is OK, but linkage may have broken. Will have to take to mechanic

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ODI 11669047

I was driving on an interstate highway. I entered a construction zone restricted to two lanes.(one each way). It began to rain very hard, after a short time of starting the front windshield wipers; both stopped. There was a total failure of both wipers with out any warning and a total loss of vision due to a rain covered windshield. Due to the restricted traffic lanes in the interstate construction zone there was no shoulder on either side to pull off onto and no way to exit the interstate traffic flow for several miles. I was able to avoid a …

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2025-072None
ODI 11671706

Excess Oil consumption

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ODI 11676629

The windshield wipers became inoperable due to a ball joint failure within the wipers. The parts are available for inspection. The safety of myself and others were put at risk as it was raining heavily after sundown and I could no longer see through my windshield due to the rain not being cleared off by windshield wipers. The visibility issue could have caused an accident, especially if the car in front of me had slammed on breaks. The problem has not been addressed by a dealer but I will be doing that in the following weeks. No one has inspe…

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2025-082None
ODI 11681961 · 93,000 mi

The contact owns a 2016 GMC Terrain. The contact stated that while her husband was driving at an undisclosed speed, the front windshield became foggy. The driver rolled down the windows to clear the windshield and the glass; however, the windshield became foggier. The driver was able to pull over to the shoulder of the roadway and clear the windshield by hand. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who determined that the windshield was collecting excessive…

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ODI 11683566

On or around August 15th I was in traffic and my 2016 GMC TERRAIN just shut off in the middle off traffic almost causing the car behind me to hit me is the rear. I got it started and then slowed down for a car that was turning in frount of me and it shut off again almost causing another car to rear end me. There where no warning light no warning at all just shut off I called a flat bed and it was taken to Clintscales Chevrolet in Belton Sc. They have informed me that it is a problem with the timing chain causing me to need a new motor. I have d…

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2025-092None
ODI 11685259

I was driving my morning commute to work, when I came upon a stop light. I was pressing the brakes and the brakes failed to engage which caused me to hit a car in front of me. I did not have any warnings that the brakes were defective. The warning on the dash did not indicate that there was anything wrong with brakes. I had my set belt, was going the speed limit and my brakes just gave out. I have injury’s to my arms, shoulder, neck, and head. The other vehicle driver was not hurt. Thank the Lord.

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ODI 11686230

The windshield wipers quit working while driving during a down pour; some piece to the motor broke. This can cause severe injuries and even death due to the fact that it caused me to not be able to see where I was going and what was around me and could have driven off a high ramp. It hasn’t been inspected by anyone yet. There were no signs, warnings, or messages stating a failure may occur. This issue is available for review if requested until I get the car in for repairs. Will request to keep the part that is repaired Incase it’s needed for re…

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2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11705536 · 129,000 mi

The contact owns a 2016 GMC Terrain. The contact stated that while driving approximately 20 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, the vehicle sustained severe damage to the front passenger side, but no air bags inside the cabin of the vehicle deployed. The driver of the other vehicle reported no injuries, and the air bags in her vehicle did deploy. The contact was transported from the scene of the crash to the local hospital with multiple injuries that included a head contusion and burn, l…

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2026-012None
ODI 11711023

the car is having stability control issues

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ODI 11711301

I bought the vehicle in November of 2025. No warning lights or problems running. Check the engine oil upon purchase and have the dealership sticker showing oil change was recently done and oil showed that it was full. Approximately 3 weeks after purchasing, the car starting idling rough and stalled a few times during my commute to work. The check engine light came on and it showed that the vvt was a possible solution for the code P0014 this was on December 12th 2025. I replaced the suspected part with no change in vehicle condition. I checked t…

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2026-022None
ODI 11715195

excessive oil consumption....caused engine to fail....yes, car is available for inspection ...caused the car to lag and initially break down without any warning lights ...confirmed form dealer new engine needed...law suits in other states have proven that this seal problem has been known to GMC for years and they haven't repaired these faulty parts...again, no warning lights came on...please assist

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ODI 11718490

Carr paused, and then stopped in the middle of the highway, without any warning lights or identifiers. Other vehicles had to come to abrupt stops or even veer to avoid hitting me the manufacturer is aware, and has had a large lawsuit settlement due to a faulty rear seal causes massive internal oil consumption without any warning to the operator of of the vehicle. My research has shown that it is a catastrophic common issue with this vehicles model and year a certified GMC dealership has identified this as the reason for the sudden shut down wit…

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2026-030None

No examples available for this selection.

2026-043None
ODI 11732086

I check my oil every time I get gas as to ensure that i don't go below the threshold for the oil, as I know these engines have an oil consumption issue. My terrain started having a loud grinding sound after losing power on the highway and I was able to pull off before the car died completely over 60 miles from home. I have since changed the upstream, and downstream O2 sensors (they needed it), VVT solenoids, and now going to be required to change my catalytic converter because the excessive oil consumption has clogged it almost completely. Wh…

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ODI 11733070

My vehicle started turning off suddenly when stopped and then when starting to move. I replaced my rear seal. A week later, I have oil in my timing and my engine no longer works. I have had it checked by a shop. No warning was given. I have my oil checked regularly and changed on time. I had a car full of people, adults and children, in rush hour traffic. The car is sitting in my driveway as I will need to negotiate with the lender on money owed. I am currently without a safe vehicle to drive, and I need that as I am a caregiver and home aid.

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ODI 11734710

During heavy rainfall in the mountains at dawn, my windshield wipers suddenly have stopped working. We can manually move the wipers with ease and can hear the motor engaging but both front wipers suddenly stopped. We were 1200 miles from home on what was supposed to be a vacation. Carvana reports 2 recalls for my reports but the dealerships have no recalls for my year of vehicle.

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2026-051None
ODI 11738415

Windshield wiper mechanism broke while driving in heavy heavy rain near [XXX] . Extremely dangerous situation and almost resulted in a crash but I was able to make my way off of the interstate safely. Huge inconvenience because we had to wait out the rain! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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2026-061None
ODI 11742386

My 2016 GMC Terrain 2.4L Ecotec first stalled while idling at a red light in Raleigh, NC. I restarted it and it sounded different, so I drove it home. The next morning it would not start. The failure occurred at approximately 69,939 miles with no meaningful warning. The dealer’s diagnostic report states there were no current relevant codes and no relevant codes in history. The dealer documented major timing-system failure: timing chain tensioner failure, timing chain guide failure, a timing chain guide bolt pulled out of the cylinder head, alu…

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2026-071None
ODI 11752313

My cousin thought I had a trailing arm bushing was bad on the driver's side. The subframe holding the trailing arm rusted out completely. He was able to put his thumb through it with little pressure when trying to see if it can be fixed.

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2026-082None
ODI 11755777

For an undetermined amount of time- many months for certain, I have been unable to get the key removed from the ignition when the car is shut off and placed in the locked position. I am forced to start and shut off the car for multiple times before I am finally able to remove the key. There is no rhyme no reason as to why the key finally decides to come out. This is obviously caused no accidents, however, it has become a constant source of frustration as it happens constantly. I have taken it to the dealership, and other than charging me for th…

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ODI 11756995

The timing chain snapped and caused the engine to seize on our 2016 GMC Terrain 2.4L SLC-1 SUV/Truck. Since this has occurred multiple times on the 2.4L engines in this model from 2012 - 2016, we believe that there should be a recall as this issue could cause a major accident if the timing chain snaps or breaks while traveling. It had 101000 miles on it when we bought it used from Klein Automotive, on April 12, 2024. We have only had it for 2 years and 4 months and kept it in good repair. We took it in for its oil change, brought it home, went…

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2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 224 reports

2022: 8 complaints · 2023: 24 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022008
202321124
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20226000
20233900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEngineVisibility/WiperUnknown Or OtherPower TrainExterior LightingAir BagsElectrical SystemSteering
Engine—0
2
ODI 11405940 · 98,000 mi

WHEN DRIVING THE STABILTRAK SERVICE LIGHT WILL COME ON AND THE ENGINE LIGHT. THE CAR WILL LOSS ACCELERATION IMMEDIATELY THEN SEEMS WONT GO OUT OF 2ND GEAR. I STOP TURN OFF CAR A FEW MINUTES AND IT WILL START AGAIN AND THE ENGINE LIGHT WILL GO OUT AFTER WHILE. LAST TIME THE CAR WOULD NOT START AGAIN. IT FINALLY DID AFTER 20 MINUTES OR SO. AND LIGHT WENT OUT LAYER. TOOK IT TO DEALER ONCE AND THEY COULD NOT DUPLICATE PROBLEM. THIS IS WORRYING ME.

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ODI 11439346

I was leaving the area of Hiram and my car started running different and you could hear a taping noise. I drove it to the GMC dealer down the street and they said it was the timing chain. I recently had an oil change and I was wondering if that could be the problem. The dealer gave me no recommendations or indications that I needed to change belts or components and my service engine light has never came on.

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6
ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

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ODI 11121628

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR…

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ODI 11365208

LESS THAN 62,000 MILES AND THE TRANSMISSION HAS GONE OUT. AFTER SEARCHING TO ORDER THE PARTS, I NOTICED SEVERAL COMPLAINTS COME UP ACROSS NUMEROUS WEBSITES WHERE OWNERS STATE THAT THEIR VEHICLES TRANSMISSION HAS DIED AROUND 60,000 MILES. THIS TELLS ME GMC IS AT LEAST AWARE OF THIS ISSUE AND SHOULD ENACT A RECALL FOR THIS PROBLEM. THE PARTS SHOULD BE COVERED BY GMC.

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0
1
ODI 11640149

consumption of oil! I got my oil changed January 1, 2025. It is now February 1. I have driven less than 500 miles. I had no oil. I have no Leaks or anything wrong. The car just consumes . I have had to have 6 oil changes in the past 3 months. Shop after shop. Has said it just consumes oil and this vehicle is trash. I noticed there was also a lawsuit against it. If you do not put a recall out on my vehicle ASAP, I am going to file a personal lawsuit and sue the hell out of you! For your scam! Somebody better give me a call immediately. Or set …

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5
ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

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ODI 11121628

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR…

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ODI 11397807 · 111,000 mi

VEHICLE SINCE PURCHASE SHOWS NO SIGNS OF LEAK BUT GOES THROUGH OIL AT ABOUT 1 QUART EVERY 1000 MILES MAX. CHECK ENGINE LIGHT ALWAYS ON, SENSORS INDICATE POSSIBLE FAULTY PISTON RINGS. ALL WERE PROBLEMS IN LATER MODEL GMC TERRAINS. WHEN LOW ON OIL WHILE DRIVING AND STATIONARY ALL LIGHTS WILL LIGHT UP AND ENGINE WILL GO INTO REDUCED POWER MODE SAYING TO SERVICE STABILITRACK. CAR WILL NOT GO ABOVE 10 MPH WHEN IN THIS MODE, SOMETIMES UNABLE TO MOVE AT ALL. GOES AWAY AFTER MORE OIL ADDED. GMC TERRAIN HAD RECALLS ON YEARS 2010-2013 FOR ALL ENGINE FAIL…

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0
Visibility/Wiper0—000000
Unknown Or Other
2
ODI 11405940 · 98,000 mi

WHEN DRIVING THE STABILTRAK SERVICE LIGHT WILL COME ON AND THE ENGINE LIGHT. THE CAR WILL LOSS ACCELERATION IMMEDIATELY THEN SEEMS WONT GO OUT OF 2ND GEAR. I STOP TURN OFF CAR A FEW MINUTES AND IT WILL START AGAIN AND THE ENGINE LIGHT WILL GO OUT AFTER WHILE. LAST TIME THE CAR WOULD NOT START AGAIN. IT FINALLY DID AFTER 20 MINUTES OR SO. AND LIGHT WENT OUT LAYER. TOOK IT TO DEALER ONCE AND THEY COULD NOT DUPLICATE PROBLEM. THIS IS WORRYING ME.

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ODI 11439346

I was leaving the area of Hiram and my car started running different and you could hear a taping noise. I drove it to the GMC dealer down the street and they said it was the timing chain. I recently had an oil change and I was wondering if that could be the problem. The dealer gave me no recommendations or indications that I needed to change belts or components and my service engine light has never came on.

Look up ODI 11439346 at NHTSA ↗

0—
1
ODI 11439346

I was leaving the area of Hiram and my car started running different and you could hear a taping noise. I drove it to the GMC dealer down the street and they said it was the timing chain. I recently had an oil change and I was wondering if that could be the problem. The dealer gave me no recommendations or indications that I needed to change belts or components and my service engine light has never came on.

Look up ODI 11439346 at NHTSA ↗

1
ODI 11610903

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

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0
1
ODI 11610903

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

Look up ODI 11610903 at NHTSA ↗

2
ODI 11302936 · 35,070 mi

WHILE I WAS DRIVING THE CAR STEERING WHEEL WOULD LOCK MULTIPLE TIMES. WHEN DRIVING MY CAR STOPPED AT THE MIDDLE OF AN INTERSECTION WHEN DRIVING MY CAR WOULD SWITCH ON AMD OFF THE ECO MODE AND I FELT A JOLT EVERY TIME

Look up ODI 11302936 at NHTSA ↗

ODI 11435686

The engine light comes on, then "service stabiltrak light" comes on. It starts by making it difficult to accelerate at a red stop light when it changes green. When turning a corner, because there is no quick acceleration, it has caused near miss accidents. As time goes on it becomes worse. I have lost power on the expressway and have to pull over. I have brought this car in several times and GMC has not made any repairs. It is scary when a semi is rolling behind you and you can't accelerate to get out of the way. This is a safety issue. …

Look up ODI 11435686 at NHTSA ↗

Power Train
6
ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

Look up ODI 11100255 at NHTSA ↗

ODI 11121628

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR…

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ODI 11365208

LESS THAN 62,000 MILES AND THE TRANSMISSION HAS GONE OUT. AFTER SEARCHING TO ORDER THE PARTS, I NOTICED SEVERAL COMPLAINTS COME UP ACROSS NUMEROUS WEBSITES WHERE OWNERS STATE THAT THEIR VEHICLES TRANSMISSION HAS DIED AROUND 60,000 MILES. THIS TELLS ME GMC IS AT LEAST AWARE OF THIS ISSUE AND SHOULD ENACT A RECALL FOR THIS PROBLEM. THE PARTS SHOULD BE COVERED BY GMC.

Look up ODI 11365208 at NHTSA ↗

0
1
ODI 11439346

I was leaving the area of Hiram and my car started running different and you could hear a taping noise. I drove it to the GMC dealer down the street and they said it was the timing chain. I recently had an oil change and I was wondering if that could be the problem. The dealer gave me no recommendations or indications that I needed to change belts or components and my service engine light has never came on.

Look up ODI 11439346 at NHTSA ↗

—00
3
ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

Look up ODI 11100255 at NHTSA ↗

ODI 11121628

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR…

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ODI 11436115

2016 GMC Terrain SLT, service engine light came on, vehicle stalled many times, restarted but drove and misfired, stalled again, was able to get it to repair garage who I trust. He checked code and said I had to put a complete timing chain kit. Total cost came to $992.36 and didn't have a vehicle for a week due to weekend and a holiday. The vehicle only had 30,763 miles on it at the time but was out of factory warrantee. Reading other customer complaints, this looks like an ongoing problem and I feel should warrant a recall. Additional info suc…

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0
Exterior Lighting00
1
ODI 11610903

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

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0—0
1
ODI 11610903

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

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0
Air Bags
1
ODI 11640149

consumption of oil! I got my oil changed January 1, 2025. It is now February 1. I have driven less than 500 miles. I had no oil. I have no Leaks or anything wrong. The car just consumes . I have had to have 6 oil changes in the past 3 months. Shop after shop. Has said it just consumes oil and this vehicle is trash. I noticed there was also a lawsuit against it. If you do not put a recall out on my vehicle ASAP, I am going to file a personal lawsuit and sue the hell out of you! For your scam! Somebody better give me a call immediately. Or set …

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0000—00
Electrical System
5
ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

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ODI 11121628

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR…

Look up ODI 11121628 at NHTSA ↗

ODI 11397807 · 111,000 mi

VEHICLE SINCE PURCHASE SHOWS NO SIGNS OF LEAK BUT GOES THROUGH OIL AT ABOUT 1 QUART EVERY 1000 MILES MAX. CHECK ENGINE LIGHT ALWAYS ON, SENSORS INDICATE POSSIBLE FAULTY PISTON RINGS. ALL WERE PROBLEMS IN LATER MODEL GMC TERRAINS. WHEN LOW ON OIL WHILE DRIVING AND STATIONARY ALL LIGHTS WILL LIGHT UP AND ENGINE WILL GO INTO REDUCED POWER MODE SAYING TO SERVICE STABILITRACK. CAR WILL NOT GO ABOVE 10 MPH WHEN IN THIS MODE, SOMETIMES UNABLE TO MOVE AT ALL. GOES AWAY AFTER MORE OIL ADDED. GMC TERRAIN HAD RECALLS ON YEARS 2010-2013 FOR ALL ENGINE FAIL…

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0
1
ODI 11610903

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

Look up ODI 11610903 at NHTSA ↗

3
ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

Look up ODI 11100255 at NHTSA ↗

ODI 11121628

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR…

Look up ODI 11121628 at NHTSA ↗

ODI 11436115

2016 GMC Terrain SLT, service engine light came on, vehicle stalled many times, restarted but drove and misfired, stalled again, was able to get it to repair garage who I trust. He checked code and said I had to put a complete timing chain kit. Total cost came to $992.36 and didn't have a vehicle for a week due to weekend and a holiday. The vehicle only had 30,763 miles on it at the time but was out of factory warrantee. Reading other customer complaints, this looks like an ongoing problem and I feel should warrant a recall. Additional info suc…

Look up ODI 11436115 at NHTSA ↗

1
ODI 11610903

Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.

Look up ODI 11610903 at NHTSA ↗

0—0
Steering00
2
ODI 11302936 · 35,070 mi

WHILE I WAS DRIVING THE CAR STEERING WHEEL WOULD LOCK MULTIPLE TIMES. WHEN DRIVING MY CAR STOPPED AT THE MIDDLE OF AN INTERSECTION WHEN DRIVING MY CAR WOULD SWITCH ON AMD OFF THE ECO MODE AND I FELT A JOLT EVERY TIME

Look up ODI 11302936 at NHTSA ↗

ODI 11435686

The engine light comes on, then "service stabiltrak light" comes on. It starts by making it difficult to accelerate at a red stop light when it changes green. When turning a corner, because there is no quick acceleration, it has caused near miss accidents. As time goes on it becomes worse. I have lost power on the expressway and have to pull over. I have brought this car in several times and GMC has not made any repairs. It is scary when a semi is rolling behind you and you can't accelerate to get out of the way. This is a safety issue. …

Look up ODI 11435686 at NHTSA ↗

0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

26 mentions · 17.1% of complaints

Median mileage: 88,497 mi (10 usable records).

ODI 11100255 · 52,800 mi

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIME…

Look up ODI 11100255 at NHTSA ↗

ODI 11121628

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR…

Look up ODI 11121628 at NHTSA ↗

ODI 11300021 · 48,500 mi

ON JANUARY 17,2020. I WAS DRIVE WITH MY SON GOING ABOUT 35MILES WHEN ALL OF A SUDDEN MY STALLED OUT OR FELT LIKE IT DID BUT CONTINUE TO DRIVE. THE CHECK ENGINE LIGHT TURNED ON AND THE DASHBOARD SCREEN STATED ENGINE POWER WAS REDUCED AND MY STABILITY NEEDED TO BE SERVICED. OR SOMETHING LIKE THAT BECAUSE IT WASN'T ON TO LONG. LUCKILY WASN'T GOING TO FAST AND THERE WERE NO CARS BEHIND ME. I'VE RESEARCHED OTHER COMPLAINTS AND I'M NOT THE ONLY ONE. THIS NEEDS TO BE ADDRESSED BECAUSE IF THAT WOULD TO HAPPEN ON A BUSY HIGHWAY. O.M.G.

Look up ODI 11300021 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

12 mentions · 7.9% of complaints

Median mileage: 76,250 mi (2 usable records).

ODI 11300021 · 48,500 mi

ON JANUARY 17,2020. I WAS DRIVE WITH MY SON GOING ABOUT 35MILES WHEN ALL OF A SUDDEN MY STALLED OUT OR FELT LIKE IT DID BUT CONTINUE TO DRIVE. THE CHECK ENGINE LIGHT TURNED ON AND THE DASHBOARD SCREEN STATED ENGINE POWER WAS REDUCED AND MY STABILITY NEEDED TO BE SERVICED. OR SOMETHING LIKE THAT BECAUSE IT WASN'T ON TO LONG. LUCKILY WASN'T GOING TO FAST AND THERE WERE NO CARS BEHIND ME. I'VE RESEARCHED OTHER COMPLAINTS AND I'M NOT THE ONLY ONE. THIS NEEDS TO BE ADDRESSED BECAUSE IF THAT WOULD TO HAPPEN ON A BUSY HIGHWAY. O.M.G.

Look up ODI 11300021 at NHTSA ↗

ODI 11435686

The engine light comes on, then "service stabiltrak light" comes on. It starts by making it difficult to accelerate at a red stop light when it changes green. When turning a corner, because there is no quick acceleration, it has caused near miss accidents. As time goes on it becomes worse. I have lost power on the expressway and have to pull over. I have brought this car in several times and GMC has not made any repairs. It is scary when a semi is rolling behind you and you can't accelerate to get out of the way. This is a safety issue. …

Look up ODI 11435686 at NHTSA ↗

ODI 11436115

2016 GMC Terrain SLT, service engine light came on, vehicle stalled many times, restarted but drove and misfired, stalled again, was able to get it to repair garage who I trust. He checked code and said I had to put a complete timing chain kit. Total cost came to $992.36 and didn't have a vehicle for a week due to weekend and a holiday. The vehicle only had 30,763 miles on it at the time but was out of factory warrantee. Reading other customer complaints, this looks like an ongoing problem and I feel should warrant a recall. Additional info suc…

Look up ODI 11436115 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Oil consumption or dilution

11 mentions · 7.2% of complaints

Median mileage: 111,000 mi (1 usable records).

ODI 11397807 · 111,000 mi

VEHICLE SINCE PURCHASE SHOWS NO SIGNS OF LEAK BUT GOES THROUGH OIL AT ABOUT 1 QUART EVERY 1000 MILES MAX. CHECK ENGINE LIGHT ALWAYS ON, SENSORS INDICATE POSSIBLE FAULTY PISTON RINGS. ALL WERE PROBLEMS IN LATER MODEL GMC TERRAINS. WHEN LOW ON OIL WHILE DRIVING AND STATIONARY ALL LIGHTS WILL LIGHT UP AND ENGINE WILL GO INTO REDUCED POWER MODE SAYING TO SERVICE STABILITRACK. CAR WILL NOT GO ABOVE 10 MPH WHEN IN THIS MODE, SOMETIMES UNABLE TO MOVE AT ALL. GOES AWAY AFTER MORE OIL ADDED. GMC TERRAIN HAD RECALLS ON YEARS 2010-2013 FOR ALL ENGINE FAIL…

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ODI 11440004

I have to put oil in my car every 2 weeks. There are no leaks. The engine is burning oil.

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ODI 11636381

I was driving my vehicle to the gym when I noticed it was driving weird, it would not accelerate like normal, was having a hard time getting going and was making a weird noise. I had just put some oil in the car because we had known for a little while that it had a problem with burning oil because of the make and model (as told by other mechanics previously), when I got to the gym I heard a pop noise and the car stalled on me, I eventually got it started up again after 2 hours of being stranded at the gym. The next day I had to drive 40 minutes…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Battery drain and no-start mentions

2 mentions · 1.3% of complaints

Median mileage: 98,000 mi (1 usable records).

ODI 11405940 · 98,000 mi

WHEN DRIVING THE STABILTRAK SERVICE LIGHT WILL COME ON AND THE ENGINE LIGHT. THE CAR WILL LOSS ACCELERATION IMMEDIATELY THEN SEEMS WONT GO OUT OF 2ND GEAR. I STOP TURN OFF CAR A FEW MINUTES AND IT WILL START AGAIN AND THE ENGINE LIGHT WILL GO OUT AFTER WHILE. LAST TIME THE CAR WOULD NOT START AGAIN. IT FINALLY DID AFTER 20 MINUTES OR SO. AND LIGHT WENT OUT LAYER. TOOK IT TO DEALER ONCE AND THEY COULD NOT DUPLICATE PROBLEM. THIS IS WORRYING ME.

Look up ODI 11405940 at NHTSA ↗

ODI 11742386

My 2016 GMC Terrain 2.4L Ecotec first stalled while idling at a red light in Raleigh, NC. I restarted it and it sounded different, so I drove it home. The next morning it would not start. The failure occurred at approximately 69,939 miles with no meaningful warning. The dealer’s diagnostic report states there were no current relevant codes and no relevant codes in history. The dealer documented major timing-system failure: timing chain tensioner failure, timing chain guide failure, a timing chain guide bolt pulled out of the cylinder head, alu…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

2 mentions · 1.3% of complaints

Median mileage: 36,000 mi (1 usable records).

ODI 11196198 · 36,000 mi

I HAD A TEMPORARY BRAKE FAILURE AT 25MPH WITH A HARD BRAKE. I HAD A CAR PULL OUT IN FRONT OF ME AND I HAD TO HARD BRAKE. THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR WITH NO BRAKING UNTIL IT WAS ALL THE WAY TO THE FLOOR AND IT FINALLY WORKED WITH A SUDDEN STOP/JOLT. WHEN THIS HAPPENED IT MADE A LOW SORT OF ALMOST VIBRATION SOUND. I DID NOT FEEL A VIBRATION IN THE BRAKE PEDAL THOUGH. THE BRAKES WORKED WELL BEFORE THAT AND AFTER THAT. IF THE BRAKE WOULD HAVE NOT SUDDENLY GRABBED WHEN THE PEDAL WAS TO THE FLOOR I WOULD HAVE HIT THE C…

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ODI 11685259

I was driving my morning commute to work, when I came upon a stop light. I was pressing the brakes and the brakes failed to engage which caused me to hit a car in front of me. I did not have any warnings that the brakes were defective. The warning on the dash did not indicate that there was anything wrong with brakes. I had my set belt, was going the speed limit and my brakes just gave out. I have injury’s to my arms, shoulder, neck, and head. The other vehicle driver was not hurt. Thank the Lord.

Look up ODI 11685259 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

2 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11354920

TRANSMISSION FIRST TO SECOND HAS A HARD SHIFT, THIS HAPPENS A LOT WITH THE SUV HAVING 33,106 MILES

Look up ODI 11354920 at NHTSA ↗

ODI 11659263

My 2016 GMC Terrain exhibited the excessive oil consumption outlined in both of the following Special Coverage Adjustment bulletins. In addition to the excessive oil consumption, the oil light and oil pressure warnings never gave any indication that there was an issue or that the oil was low. This ended in the engine shaking the whole car, jerking it forward when stopped, and causing the engine to seize and need replacing. GMC customer service has refused to acknowledge this issue, stating that until the government tells them to issue a recall,…

Look up ODI 11659263 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

2 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11486332

Power steering failure and don't walk anymore, had to push my GMC Terrain. The light came on that says POWER STEERING FAILED. Contact service. It can't go any further.

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ODI 11613387

My steering wheel locked while driving. This has prevented me from turning the wheel AT ALL (100% completely locks while the car is in motion). The locked steering wheel lasts approximately 15 seconds. This has happened multiple times over a few month period. I took it to GMC who couldn't replicate the issue and said that GMC no longer makes the steering column assembly component, which they aren't sure would fix the issue, so there was nothing they could advise be done other than sell the car or spend a lot of money on diagnostic fees, whic…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11522405

Multiple brake lines have corroded out of the gas tank. This caused gas to slowly leak from the vehicle . Not available for inspection - currently being fixed. Dealer confirmed multiple lines corroding. It has been inspected by a certified dealer, Golling in Chelsea, Michigan. There was no warning. Initially smelled gas, but could not pinpoint where it was coming from. Eventually the leak became so large that gas usage was excessive and smell was very strong.

Look up ODI 11522405 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b