2021 Heartland NORTH TRAIL: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V428000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-06-04 (June 4, 2021)
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V453000 · Equipment:Appliance:Oven/Stove/Cooktop | Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2021-06-17 (June 17, 2021)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗21V557000 · Equipment:Appliance:Refrigerator
Reported: 2021-07-22 (July 22, 2021)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.
Consequence: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
Remedy: Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗22V199000 · Equipment:Other:Labels
Reported: 2022-03-29 (March 29, 2022)
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 North Trail trailers. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label, is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will send replacement certification labels to owners, free of charge. Owner notification letters were mailed May 4, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2016 | 2017 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Structure:Body | 150.0%ODI 10449228 · 2,000 miTL* THE CONTACT OWNS A 2010 HEARTLAND NORTH TRAIL 28BHS RV. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT END WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FIBERGLASS FOR THE FRONT END WAS DETACHED FROM THE PHYLON BACKING. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10547278 · 40 miTL* THE CONTACT OWNS A 2014 HEARTLAND NORTH TRAIL 33TBUD RV. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FRAME WAS NOT SUPPORTING THE TRAILER AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40. | 1100.0%ODI 11002810TL* THE CONTACT OWNS A 2016 FORD F-150 EQUIPPED WITH A 2016 HEARTLAND NORTH TRAIL TRAILER. THE CONTACT NOTICED THAT THE SEAT DETACHED FROM THE KITCHEN. THE CONTACT PERFORMED AN UNKNOWN REPAIR INDEPENDENTLY ON THE SEAT. IN ADDITION, THE TRAILER WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT WATER WAS ENTERING THE FURNISH, WHICH PREVENTED HEAT FROM BEING PRODUCED. THE MECHANIC DIAGNOSED THAT THE FUSE ON THE MEMORY BOX NEEDED TO BE REPLACED. THE FAILURE RECURRED TWICE. THE CONTACT MENTIONED A LEAK WAS COMING FORM THE SEWAGE TANK. THE TRA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Electrical System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11002810TL* THE CONTACT OWNS A 2016 FORD F-150 EQUIPPED WITH A 2016 HEARTLAND NORTH TRAIL TRAILER. THE CONTACT NOTICED THAT THE SEAT DETACHED FROM THE KITCHEN. THE CONTACT PERFORMED AN UNKNOWN REPAIR INDEPENDENTLY ON THE SEAT. IN ADDITION, THE TRAILER WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT WATER WAS ENTERING THE FURNISH, WHICH PREVENTED HEAT FROM BEING PRODUCED. THE MECHANIC DIAGNOSED THAT THE FUSE ON THE MEMORY BOX NEEDED TO BE REPLACED. THE FAILURE RECURRED TWICE. THE CONTACT MENTIONED A LEAK WAS COMING FORM THE SEWAGE TANK. THE TRA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Equipment | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11684660 · 50 miThe contact owns a 2024 Heartland North Trail RV. The contact stated that while operating the Cook Top Range, the knob for the unused second burner was in the off position, but was flashing red. Moments later the a burning odor was present, and the flames came from the flashing burner knob. The contact used a fire extinguisher to extinguish the fire. The fire department was called to the scene and disconnected the propane gas unit from the Cook Top. The cause of the failure was not determined. The contact later became ill after using the fire e… |
| Equipment:Appliance:Oven/Stove/Cooktop | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11684660 · 50 miThe contact owns a 2024 Heartland North Trail RV. The contact stated that while operating the Cook Top Range, the knob for the unused second burner was in the off position, but was flashing red. Moments later the a burning odor was present, and the flames came from the flashing burner knob. The contact used a fire extinguisher to extinguish the fire. The fire department was called to the scene and disconnected the propane gas unit from the Cook Top. The cause of the failure was not determined. The contact later became ill after using the fire e… |
| Equipment:Recreational Vehicle/Trailer | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11684660 · 50 miThe contact owns a 2024 Heartland North Trail RV. The contact stated that while operating the Cook Top Range, the knob for the unused second burner was in the off position, but was flashing red. Moments later the a burning odor was present, and the flames came from the flashing burner knob. The contact used a fire extinguisher to extinguish the fire. The fire department was called to the scene and disconnected the propane gas unit from the Cook Top. The cause of the failure was not determined. The contact later became ill after using the fire e… |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11462432The contact owns a 2022 NASH Northwood Fifth Wheel RV. The contact stated that while attempting to use the propane over he became aware that the regulator had malfunctioned and was inoperable. The RV was taken to the local dealer but was diagnosed with no failure found however, the regulator was replaced. The manufacturer was notified of the failure. There was no failure mileage. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Seats | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11002810TL* THE CONTACT OWNS A 2016 FORD F-150 EQUIPPED WITH A 2016 HEARTLAND NORTH TRAIL TRAILER. THE CONTACT NOTICED THAT THE SEAT DETACHED FROM THE KITCHEN. THE CONTACT PERFORMED AN UNKNOWN REPAIR INDEPENDENTLY ON THE SEAT. IN ADDITION, THE TRAILER WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT WATER WAS ENTERING THE FURNISH, WHICH PREVENTED HEAT FROM BEING PRODUCED. THE MECHANIC DIAGNOSED THAT THE FUSE ON THE MEMORY BOX NEEDED TO BE REPLACED. THE FAILURE RECURRED TWICE. THE CONTACT MENTIONED A LEAK WAS COMING FORM THE SEWAGE TANK. THE TRA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Suspension | 00.0%No examples available for this selection. | 1100.0%ODI 10369912 · 2,000 miTL* THE CONTACT OWNED A 2011 HEARTLAND NORTH TRAIL. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED A METAL LINK WHICH CONNECTED THE FRONT AND REAR AXLES, WAS PIERCING THROUGH SOME OF THE PIPING TO THE PROPANE TANK. THE CONTACT MADE REPAIRS TO THE VEHICLE. THE PIPING TO THE PROPANE TANK WAS REDIRECTED SO THAT IT WAS NO LONGER IN CONTACT WITH THE METAL LINKAGE OF THE AXLES. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS UNKNOWN. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 1 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.