2021 Heartland SUNDANCE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V428000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-06-04 (June 4, 2021)
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Tires | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 266.7%ODI 10536875TL* THE CONTACT OWNS A 2013 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE: 235/80/16 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER'S SIDE TIRE EXPLODED. IN ADDITION, THE REAR DRIVER'S SIDE TIRE TREAD WAS COMPLETELY SEPARATED WITH THE STEEL VISIBLY SHOWING. THE DEFECTIVE TIRES WERE REPLACED WITH A SPARE TIRE AND ONE NEWLY PURCHASED TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE TRAILER DID NOT GENERATE MILEAGE. | 266.7%ODI 10873547 · 6,000 miTOW MAX SRT TIRES ARE BLOATED AND OUT OF ROUND AFTER 6K MILES, ONE BLEW OUT CAUSING RV DAMAGE. ALL FOUR ON RV FROM MANUFACTURE (HEARTLAND) ARE BLOATED AND HAD TO BE REPLACED AFTER ONLY 6K MILES. | 150.0%ODI 110531492015 HEARTLAND SUNDANCE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR DEFECTIVE POWER KING TIRES. *LD *JS | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Wheels | 1100.0%ODI 10669206 · 30,000 miDURING THE ANNUAL SERVICE OF MY 2010 HEARTLAND TRAVEL TRAILER THE SERVICE FACILITY DISCOVERED THAT THREE OF THE FOUR WHEELS ON MY CAMPER HAD SEVERE CRACKS. THE SERVICE FACILITY CONTACTED HEARTLAND AND THEY WERE TOLD THAT HEARTLAND DID NOT HAVE A RECALL FOR THE WHEELS. IT SEEMS TO ME THAT IF THREE OF THE FOUR WHEELS THAT CAME WITH MY TRAILER (WHICH I BOUGHT NEW) HAD SEVERE CRACKS, IT IS A VERY GOOD INDICATION THAT THERE IS A PROBLEM WITH THEM. I BELIEVE THAT IF ONE OR MORE OF THESE WHEELS FAILED WHILE I WAS TOWING MY TRAILER THE RESULTING WRE… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 10564042 · 7,000 miWITH ONLY 7000 MILES ON TOW MAX TRAILER TIRES, ST235/80R-16/10 HIGHWAY BW, RIGHT FRONT TIRE ON FRONT AXLE SEPARATED WITH ALMOST ALL OF THE REMAINING TREAD GONE. NEW TIRE PUT ON - WE PAID $100 - REBATED $70 FROM TIRE COMPANY. ON 1/23/14, ONLY 3000 MILES LATER, NOTICED LEFT FRONT TIRE, SAME AXLE, SEPARATING. DROVE TO QUALIFIED TIRE STORE AND EXPECTED TO HAVE THAT TIRE REPLACED, ONLY TO FIND OUT THAT WITH THE EXCEPTION OF THE FIRST TIRE REPLACED, THE REMAINING 3 TIRES WERE ALL SEPARATING AND VERY CLOSE TO BLOWING OUT. HAVE GONE ON OUR OWNERS F… | 133.3%ODI 11006502 · 100 miHAVE HAD 3 OF 4 TOWMAX TIRES! THE FIRST TIRE GOT A BUBBLE IN IT AND WAS REPLACED UNDER WARRANTY, THE SECOND TIRE EXPANDED AND NEEDED TO BE REPLACED LAST SUMMER, THE THIRD TIRE LITERALLY FELL APART TOWING THIS PAST WEEKEND! WE REPLACED THE FOURTH TIRE THIS WEEK, BECAUSE WE DIDN'T WANT ANY ISSUES TOWING! WE HAVE DAMAGE TO THE THE RV FROM THE TIRE THAT BLOW OUT!! WE CAN NOT FIND ANY INFORMATION ON WHO MAKES THE TOWMAX-POWER KING ! | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 00.0%No examples available for this selection. | 2100.0%ODI 10437464 · 4,500 miTL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500, WHICH WAS HITCHED TO A 2011 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A DRIVER OF ANOTHER VEHICLE ALERTED THE CONTACT THAT SMOKE WAS ERUPTING FROM THE BRAKES. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE BREAK AWAY SWITCH INADVERTENTLY ACTIVATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE BRAKE SHOES, BRAKE MAGNETS AND WIRING WERE BURNT. THE V… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 11453929Please see attachment named "RV axle and frame issues for NHTSA" for detailed account of what happened. The answers to the specific questions are below. •What component or system failed or malfunctioned, and is it available for inspection upon request? The Dexter rear axle bent and Lippert Frame cracked on the rear axle above the shackle points causing the tires to wear unevenly prematurely ending the tire life. •How was your safety or the safety of others put at risk? The structural integrity of the camper is now compromised creating a potent… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11523615The awning material is coming loose from the frame at the sidewall. This is an active recall for other Heartland Trailers but appears that the scope of the issue should be expanded as I have been told this issue is not under recall for my specific unit. Your assistance with this matter is requested. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 00.0%No examples available for this selection. | 150.0%ODI 10437464 · 4,500 miTL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500, WHICH WAS HITCHED TO A 2011 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A DRIVER OF ANOTHER VEHICLE ALERTED THE CONTACT THAT SMOKE WAS ERUPTING FROM THE BRAKES. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE BREAK AWAY SWITCH INADVERTENTLY ACTIVATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE BRAKE SHOES, BRAKE MAGNETS AND WIRING WERE BURNT. THE V… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes, Hydraulic | 00.0%No examples available for this selection. | 150.0%ODI 10437464 · 4,500 miTL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500, WHICH WAS HITCHED TO A 2011 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A DRIVER OF ANOTHER VEHICLE ALERTED THE CONTACT THAT SMOKE WAS ERUPTING FROM THE BRAKES. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE BREAK AWAY SWITCH INADVERTENTLY ACTIVATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE BRAKE SHOES, BRAKE MAGNETS AND WIRING WERE BURNT. THE V… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 11231966AFTER PURCHASE NOTICED PROPANE LINE MOUNTED UNDER FRAME EXPOSING LINE TO ROAD DEBRIS COULD CAUSE EXPLOSION.SHOULD BE IN FRAME | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10721609ONE OF THE LEAF SPRING HANGER NUTS FELL OFF DURING TRAVELS. I AM NOT AWARE OF HOW LONG ITS BEEN MISSING BUT I HAVE ONLY USED THE CAMPER 3 TIMES AND JUST RETURNED FROM A 4 HOUR DRIVE WITH IT AND NOTICED THE BOLT STICKING OUT ABOUT HALF WAY. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 1 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 1 | 1 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 1 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.