2011 Honda CROSSTOUR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
1 distinct recall campaigns
56,000 mi median reported failure mileage
Scope: 2011 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Power Train | 1 |
Air Bags: 1; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2019 | 1 |
2017: 1; 2019: 1
Pattern summary
Air Bags leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11044774 · 2017-11-09 (November 9, 2017)
TAKATA RECALL. WHEN I FOUND OUT MY APPOINTMENT WAS SCHEDULED WEEKS OUT.
Owner-reported narrative. Look up ODI 11044774 at NHTSA ↗
Owner report 11268419 · 2019-10-14 (October 14, 2019)
AT ACCELERATION BETWEEN 25-45MPH EXTREME SHAKING. WENT TO GET VEHICLE DIAGNOSTICS AND DETERMINED IT WAS FAILED AXEL DUE TO HISTORY FROM OTHER HONDA CROSSTOUR OWNERS. BOTH AXELS REPLACED AT OVER $1200 AND SHAKING IS GONE. THE CAR HAS ABOUT 56000 MILES.
Owner-reported narrative. 56,000 miles reported. Look up ODI 11268419 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V661000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2018-09-27 (September 27, 2018)
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 |
|---|---|---|---|---|---|---|
| Steering | 14.5%ODI 10416921 · 6,100 miTL* THE CONTACT OWNS A 2010 HONDA CROSSTOUR. THE CONTACT STATED WHILE DRIVING 30 MPH THE PASSENGERS RIGHT OF THE VEHICLE COLLAPSED. THE BALL JOINTS SNAPPED AND CAUSED DAMAGE TO THE WHEELS AND TIRES. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER INSPECTING IT THEY HAD TO REPLACE THE TIE ROD, BALL JOINTS, OIL FILTER, TIRE AND WHEELS. THE INSURANCE COMPANY WILL PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS NO FAILURE AND OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 6,100. | 00.0%No examples available for this selection. | 39.4% | 2142.9%ODI 10661621 · 57,990 miWHEN I STARTED THE CAR, THE INDICATOR FOR A POWER STEERING FAILURE WAS ILLUMINATED ON THE DASHBOARD. THE POWER STEERING DID NOT FUNCTION, AND THERE WAS NO POWER STEERING ASSIST. THE CAR HAS BEEN TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR. *JS | 39.7%ODI 10664820TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE. ADDITIONALLY, THE STEERING WHEEL WAS DIFFICULT TO TURN IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. | 13.8%ODI 11746358Driving on [XXX] with my [XXX] plus son in the back seat on car babysitting seat. Was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) |
| Power Train | 522.7%ODI 10488655 · 23,000 miI BOUGHT THE CAR USED WITH APPROXIMATELY 23000 MILES; IT IS STILL UNDER THE FACTORY WARRANTY. I HAD READ ABOUT OTHER OWNERS' DESCRIPTIONS OF "SHUTTER" FROM THE DRIVE TRAIN BETWEEN 20-27 MPH UNDER MODERATE ACCELERATION, A SLIGHT SHAKING FELT THROUGH THE CAR BODY, AND NOTICED MINE DISPLAYED THIS SAME CONDITION. I TOOK THE CAR TO A LOCAL DEALER ON OCT 30, 2012, EXPLAINED THE PROBLEM I WAS EXPERIENCING, AND MENTIONED THAT ACURA HAD ISSUED A TSB CONCERNING A SIMILAR SITUATION. THE MECHANIC STATED THIS TSB DID NOT APPLY TO HONDA CARS. NONETHELES… | 150.0%ODI 11268419 · 56,000 miAT ACCELERATION BETWEEN 25-45MPH EXTREME SHAKING. WENT TO GET VEHICLE DIAGNOSTICS AND DETERMINED IT WAS FAILED AXEL DUE TO HISTORY FROM OTHER HONDA CROSSTOUR OWNERS. BOTH AXELS REPLACED AT OVER $1200 AND SHAKING IS GONE. THE CAR HAS ABOUT 56000 MILES. | 928.1%ODI 10894197 · 90,000 miON 11/23/15 I BOUGHT MY 2012 HONDA CROSSTOUR TO MY MECHANIC AFTER FEELING A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THE FLUTTERING IS DUE A MANUFACTURE DEFECT IN THE DRIVER SIDE AXLE. HONDA WAS TOLD ME THAT THE PART (44306-TP6-305) IS ON NATIONAL BACK ORDER AND THERE WAS NO ETA. IT IS 8/8/16 STILL WAITING FOR AXLE. I HAVE OPENED A CASE TICKET AGAIN WITH… | 612.2%ODI 10535608 · 125 miHESITATION: WHEN TRYING TO ACCELERATE, AFTER STOPPING, IN MANY INSTANCES THERE IS A VERY PRONOUNCED HESITATION BEFORE THE CAR STARTS FORWARD. THIS IS A REAL PROBLEM WHEN ATTEMPTING TO MERGE INTO TRAFFIC OR ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT. THERE IS A SAFETY PROBLEM WHEN PRESSING ON THE ACCELERATOR AND IT TAKES SEVERAL SECONDS FOR THE CAR TO START MOVING. | 26.5%ODI 10606087 · 17,000 miI PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTO… | 311.5%ODI 11242439 · 35,000 miTL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING 20 MPH AND CLOSING THE SUN ROOF, THE INSTRUMENT PANEL LIGHTING AND HEADLIGHTS BEGAN TO DIM. WHILE PULLING UP AT HOME, THE DRIVER NOTICED THAT THE VEHICLE WAS DECELERATING, AND THE VEHICLE STALLED AND FAILED TO RESTART. THE INSTRUMENT PANEL LIGHTING TURNED OFF AND ON. THE FOLLOWING DAY, THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO HERITAGE HONDA PARKVILLE (9213 HARFORD RD, BALTIMORE, MD 21234, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. ON SEVERAL OCCASIONS IN THE PAST, THE VEHICLE… |
| Electrical System | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 26.3%ODI 10494713 · 22,982 miTL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A FIRE HAD ERUPTED FROM THE DASHBOARD AREA. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE FAILURE HAD OCCURRED OVERNIGHT WHILE THE VEHICLE WAS PARKED AND SEEMINGLY, HAD EXTINGUISHED INDEPENDENTLY. THE CONTACT DID NOT NOTICE THE FAILURE UNTIL IT HAD ALREADY OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE HAD BEEN A FAILURE WITH THE WIRING IN THE CONSOLE. THE EXACT CAUSE OF THE FIRE WAS UNDET… | 36.1%ODI 11389945 · 76,930 miTL* THE CONTACT OWNS A 2013 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SOUND WAS COMING FROM THE VEHICLE. THE VEHICLE FAILED TO START-UP. THE CONTACT STATED AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,930. | 825.8%ODI 10935428 · 35,500 miTL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. IT TOOK APPROXIMATELY 2-5 ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,500. | 830.8%ODI 11031670 · 61,139 miTL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL WHINING SOUND UNDER THE HOOD WHILE ATTEMPTING TO START THE VEHICLE. ASSUMING THAT THE BATTERY WAS PROBABLY DEFECTIVE, THE CONTACT PURCHASED A NEW BATTERY AND REPLACED THE OLD BATTERY; HOWEVER, THE FAILURE RECURRED. PRIOR TO THE VEHICLE STALLING A SECOND TIME, THE STARTER ENGINE WARNING INDICATOR ILLUMINATED. FLOWERS HONDA (1610 E JACKSON ST, THOMASVILLE, GA 31792, [phone removed]) WAS … |
| Engine | 418.2%ODI 11253570THE ENGINE IS CONSUMING EXCESS OIL,AND CODE P3497 SHOWS UP.LOW OIL LIGHT DOESN'T COME ON,ALTHOUGH THERE IS NO OIL ON DIPSTICK.SERVICE BULLETIN SAYS SOFTWARE UPDATE NEEDED,BUT MY DEALER CLAIMS MY ENGINE NOT ON THERE.LEFT BANK STUCK IS SECOND INDICATOR OF FAILURE IN VARIABLE TIMIMING | 00.0%No examples available for this selection. | 39.4%ODI 11258536 · 80,000 miVEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROGRESSIVELY FASTER. HONDA TECH FRIEND OF MINE SAID HE'S DONE A LOT OF THESE REPLACING PISTON RINGS AT THE DEALER HE WORKS AT. | 510.2%ODI 10545999 · 8,500 miWHEN STOPPED AT INTERSECTION AND TAKING FOOT OFF BRAKE TO PROCEED, OCCASIONALLY CAR WILL NOT MOVE FORWARD WITH MODERATE GAS PEDAL PRESSURE. BACKING OFF THE GAS SLIGHTLY GETS CAR GOING FORWARD. ENGINE DOES NOT QUIT DURING THESE EPISODES, IT JUST WILL NOT MOVE CAR UNLESS GAS PEDAL POSITION IS CHANGED BY BACKING OFF A LITTLE. THIS CAN BE VERY PANIC-INDUCING WHEN TIMING CROSS-TRAFFIC FOR A CROSSING OR MERGE. *TR | 619.4%ODI 10606087 · 17,000 miI PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTO… | 27.7%ODI 11013984 · 129 miTL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND MADE A GRINDING NOISE. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY, BUT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN HONDA JACKSONVILLE (11003 ATLANTIC BLVD, JACKSONVILLE, FL 32225 [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND TSB NUMBER: 16-002 ON THE CARS.COM WEBSITE. THE FAIL… |
| Unknown Or Other | 14.5%ODI 11282746 · 11,600 miMY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER. | 00.0%No examples available for this selection. | 39.4%ODI 10852377 · 80,000 miON 12/23/15 TOOK VEHICLE TO SHOP FELT A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THEY WERE BOTH FULL OF HOLES AND ORDERED FROM HONDA BOTH AXLES. MECHANIC WAS TOLD THEY WERE ON BACK ORDER. GOT THE LEFT AXLE MID JANUARY. ON FEB 2 AFTER THE RIGHT AXLE WAS TO BE SHIPPED WE GOT A FAX FROM HONDA STATING THAT THESE AXLES WERE ON NATIONAL BACK ORDER AND THERE… | 48.2%ODI 10725433 · 25,000 miWHEN ATTEMPTING TO ACCELERATE FROM A STOPLIGHT, A SLIGHT PUSH ON THE GAS PEDAL HAS NO EFFECT ON THE CAR. SINCE THERE IS NO REACTION FROM THE CAR I WILL PUSH DOWN SLIGHTLY FURTHER ON THE GAS PEDAL IN WHICH CASE THE CAR ABSOLUTELY TAKES OFF AND ALMOST SPINS TIRES. VERY DANGEROUS IN CERTAIN SITUATIONS, ESPECIALLY WITH THE MORE POWERFUL V6 ENGINE I HAVE IN MY CROSSTOUR. THIS HAPPENS AT LEAST ONCE A MONTH AND SCARES THE LIVING HELL OUT OF ME. NEXT TIME I BUY A CAR, I AM GETTING ON THIS WEBSITE FIRST. ALL BUT ONE CROSSTOUR COMPLAINT IS SPECIFICALLY R… | 412.9%ODI 11281503 · 65,000 miWHEN STARTUP A GRINDING OR WHINING NOISE FROM THE STARTER AREA. ITS COME AND GOES | 311.5%ODI 11042848 · 19,800 miI PURCHASED MY 2015 HONDA CROSS TOUR (NEW) AS HOLD OVER. MY CAR HAS 40,000 MILES ON IT, I HAVE SERVICED MY VEHICLE FAITHFULLY. I BROUGHT MY VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION AND WAS TOLD MY TIRES ARE COMPLETELY WORN DOWN. THIS IS MY SECOND SET OF TIRES. THE FIRST SET WAS COMPLETELY WORN DOWN BY 20,000, I WAS THEN TOLD IT WAS BECAUSE THEY WERE FACTORY TIRES. I PURCHASED VERY GOOD TIRES AND WAS TOLD AGAIN THEY ARE COMPLETELY WORN DOWN. THIS IS WRONG. |
| Electrical System:Starter Assembly | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 24.1%ODI 10907624 · 100,000 miTL* THE CONTACT OWNS A 2013 HONDA CROSSTOUR. AFTER STARTING THE VEHICLE, A GRINDING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE RESTARTED EVERY TIME FOR THE NOISE TO STOP. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. | 26.5%ODI 11431030The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure and the starter was replaced twice. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagn… | 623.1%ODI 11268011 · 40,000 miTL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO SHEEHY HONDA (LOCATED AT 7434 RICHMOND HWY, ALEXANDRIA, VA 22306, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. |
| Service Brakes | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 13.1%ODI 11373744SINCE I HAVE OWNED THE CAR, AND I AM THE ORIGINAL OWNER, I HAVE HAD THE BRAKES, ROTORS, AND CALIPERS REPLACED EVERY 6 MONTHS. I KNOW I AM NOT TYE ONLY OWNER WHO HAS HAD THIS SAME ISSUE I'VE BEEN TOLD BY THE LOCAL DELEARSHIP IT IS A COMMON PROBLEM FOR THIS CAR. I HAVE SPENT A LOT OF TIME AND MONEY INTO THIS ISSUE AND I DEMAND AN ANSWER. THERE IS NO REASON FOR THIS ISSUE ON A NEE CAR OR A CAR THAT IS 8 YEARS OLD. I HAVE MAINTANED MY CAR VERY WELL AND THIS IS THE ONLY ISSUE WITH THE CAR BUT I WILL NEVER BUY ANOTHER HONDA PRODUCT BECAUSE OF THIS … | 510.2%ODI 10667239 · 39,000 miMY REAR BRAKES PADS ARE COMPLETELY WORN OUT AND MY CAR DOES NOT EVEN HAVE 40K MILES ON IT. VERY DISAPPOINTED. HOW CAN MY REAR PADS BE OUT BEFORE MY FRONT PADS? ACCORDING TO THE HONDA DEALERSHIP THE REAR BRAKES GO OUT FIRST ON THESE TYPES OF CARS. I AM NO MECHANIC BUT THIS DOES NOT MAKE SENSE TO ME WHEN THE TECH IS BLAMING MY STOP AND GO TRAFFIC. I'VE OWNED CHEVY'S AND FORD'S AND I'VE NEVER HAD AN ISSUE WITH MY BRAKES GOING OUT SO SOON WHETHER FRONT OR REAR. I'M NEVER BUYING A HONDA AGAIN. *TR | 26.5%ODI 11549453FDW, LDW, TRAC, and ABS lights are on. Honda Service center ran a diagnostic check and recommended replacing VSA Modulator. Issue is common and is due to VSA modulator having small gauge wires. It is a design defect causing many VSA modulators to fail. Repair costs include $1,952 for the modulator plus labor. I ordered a replacement part in June 2023, but it has not yet arrived. I searched online. A YouTube video named "Why is this not a recall by Honda? ABS module Failure 2013 to 2017 and more" explains the issue. The YouTube video is posted… | 13.8%ODI 11604921I was coming to a stop at a curb and was braking to reduce speed and stop. With my foot in the brake the car began accelerating and lunged forward. I quickly pulled my foot off the brake and pressed the brake again and this time it stopped. This is the second time this has happened in this car. This behavior is extremely unsafe and makes me reluctant to drive the car again. Had someone or something been in my direct path I would have certainly hit it. I have not been able to reproduce the issue and it has not been inspected by a mechanic at th… |
| Vehicle Speed Control | 14.5%ODI 11282746 · 11,600 miMY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER. | 00.0%No examples available for this selection. | 13.1%ODI 10532386 · 10,000 miWHILE PARKING, IN SPOT, WITH FOOT ON BRAKE, ENGINE STARTED TO REV AND I FELT CAR WANTING TO MOVE FORWARD. I PUT THE CAR IN PARK AND CHECKED TO MAKE SURE MY FOOT WAS NOT TOUCHING THE GAS. IT WAS NOT. MY WIFE WAS IN THE CAR WITH ME AND ASKED ME WHAT HAD HAPPENED. I WASN'T SURE. A COUPLE OF MONTHS LATER MY WIFE WAS DRIVING APPROX. 25 MPH WHEN SHE HEARD AND FELT THE ENGINE REV AND THE CAR STARTED RACING FORWARD. SHE SLAMMED ON THE BRAKE AND PULLED THE CAR OVER AND SHUT IT OFF. LUCKILY NO ONE WAS IN FRONT OR BEHIND HER DURING THIS OCCURRENCE. … | 48.2%ODI 10545999 · 8,500 miWHEN STOPPED AT INTERSECTION AND TAKING FOOT OFF BRAKE TO PROCEED, OCCASIONALLY CAR WILL NOT MOVE FORWARD WITH MODERATE GAS PEDAL PRESSURE. BACKING OFF THE GAS SLIGHTLY GETS CAR GOING FORWARD. ENGINE DOES NOT QUIT DURING THESE EPISODES, IT JUST WILL NOT MOVE CAR UNLESS GAS PEDAL POSITION IS CHANGED BY BACKING OFF A LITTLE. THIS CAN BE VERY PANIC-INDUCING WHEN TIMING CROSS-TRAFFIC FOR A CROSSING OR MERGE. *TR | 26.5%ODI 11124230 · 52,120 miON SEPTEMBER 3,2018 WHILE TRAVELING ON INTERSTATE 81 S AT EXIT 39 IN SMYTHCOUNTY VIRGINIA, AS THIS DRIVER ACCELERATED UP TO SPEED, SAID VEHICLE'S CRUISE CONTROL ACTIVATED WITHOUT BEING PROMPTED BY THE DRIVER. THIS OCCURED AS THE VEHICLE SURPASSED 25MPH. THIS DRIVER NOTICED THE ACCELERATOR HAD BEEN TAKEN OVER BY CRUISE CONTROL AND IMMEDIATLEY ATTEMPTED TO DISENGAGE THE CRUISE CONTROL. AFTER CRUISE CONTROL BUTTONS WERE TURNED OFF THE ACCELERATION WAS NOT ALTERED; THE FIRST AVAILABLE EXIT RAMP WAS TAKEN, THIS DRIVER USED THE BRAKING SYSTEM TO … | 13.8%ODI 10794420 · 200 miWHEN PRESSING THE THROTTLE DURING LOW SPEEDS, THE CAR HESITATES WITH NO CHANGE TO RPM AND NO RESPONSE FROM THE ENGINE TO PRODUCE POWER TO INCREASE VEHICLE SPEED. IN ORDER TO OVERCOME THE HESITATION, I HAVE TO FULLY DISENGAGE MY RIGHT FOOT FROM THE THROTTLE AND PRESS THE THROTTLE AGAIN IN ORDER FOR THE ENGINE TO RESPOND TO MY COMMAND AND PROVIDE POWER. THIS SOLUTION DOES NOT ALWAYS RECTIFY THE PROBLEM TO WHERE SOMETIMES I JUST WAIT FOR THE CAR TO PICK UP ON MY COMMAND TO INCREASE SPEED. THIS OCCURS MULTIPLE TIMES A DAY SINCE I PURCHASED THE C… |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Power Train | Too few reports for a range | 56,000 mi | 1 (sparse) | ODI 11268419 · 56,000 miAT ACCELERATION BETWEEN 25-45MPH EXTREME SHAKING. WENT TO GET VEHICLE DIAGNOSTICS AND DETERMINED IT WAS FAILED AXEL DUE TO HISTORY FROM OTHER HONDA CROSSTOUR OWNERS. BOTH AXELS REPLACED AT OVER $1200 AND SHAKING IS GONE. THE CAR HAS ABOUT 56000 MILES. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2014: 5 complaints · 2015: 7 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2014 | 2 | 3 | 5 |
| 2015 | 2 | 2 | 7 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2014 | 31 | 0 | 0 |
| 2015 | 26 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Power Train |
|---|---|---|
| Air Bags | — | 0 |
| Power Train | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.