Auto Recall Watch
U.S. public vehicle records

2012 Honda CROSSTOUR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

32 owner complaints analyzed

4 distinct recall campaigns

51,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 19 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 9 of 32 complaints (28.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior412.5%
Steering behavior412.5%
Transmission and shifting39.4%
Engine operation13.1%
Electrical and battery issues13.1%
Fuel system concerns13.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
9
Engine
3
Steering
3
Unknown Or Other
3
Air Bags
2
Electrical System
2
Fuel/Propulsion System
2
Seats
2
Component breakdown data
CategoryCount
Power Train9
Engine3
Steering3
Unknown Or Other3
Air Bags2
Electrical System2
Fuel/Propulsion System2
Seats2

Power Train: 9; Engine: 3; Steering: 3; Unknown Or Other: 3; Air Bags: 2; Electrical System: 2; Fuel/Propulsion System: 2; Seats: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
2
50,000 to 74,999
4
75,000 to 99,999
5
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,9992
50,000 to 74,9994
75,000 to 99,9995
100,000 to 149,9991
150,000 and above1

Under 25,000: 6; 25,000 to 49,999: 2; 50,000 to 74,999: 4; 75,000 to 99,999: 5; 100,000 to 149,999: 1; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (6). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2012
3
2013
3
2014
3
2016
6
2017
1
2018
4
2019
3
2020
1
2021
3
2022
1
2023
1
2024
1
2026
2
Complaints over time data
CategoryCount
20123
20133
20143
20166
20171
20184
20193
20201
20213
20221
20231
20241
20262

2012: 3; 2013: 3; 2014: 3; 2016: 6; 2017: 1; 2018: 4; 2019: 3; 2020: 1; 2021: 3; 2022: 1; 2023: 1; 2024: 1; 2026: 2

Pattern summary

Power Train leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10451869 · 2012-03-15 (March 15, 2012)

A/C CONDENSER DAMAGED FROM ROAD DEBRIS (GRAVEL). *TR

Owner-reported narrative. Look up ODI 10451869 at NHTSA ↗

Owner report 10479121 · 2012-10-04 (October 4, 2012)

MY VEHICLE WAS HIT ON THE PASSENGER SIDE, THEN PUSHED HEAD ON INTO A UTILITY POLE. THE VEHICLE'S SIDE AIR BAGS DEPLOYED, BUT THE FRONT AIR BAG DID NOT. UPDATED 10/15/12 *BF

Owner-reported narrative. 1,200 miles reported. Look up ODI 10479121 at NHTSA ↗

Owner report 10487653 · 2012-12-07 (December 7, 2012)

THE SEATS IN THE 2012 HONDA CROSSTOUR I JUST LEASED ARE HORRIFIC. THEY ARE EXTREMELY UNCOMFORTABLE AND THE POSITIONING ENCOURAGES POOR POSTURAL HABITS AND CANNOT BE TOLERATED FOR ANY LENGTH OF TIME. I TOOK MY CAR ON A 3500 MILE BUSINESS TRIP AND WAS CRIPPLED THE ENTIRE TIME AND ALMOST COULDN'T DRIVE HOME. I'VE PUT A LARGE SUM OF $ DOWN TO LOWER MY MONTHLY PAYMENTS AND AM NOW STUCK WITH A CAR THAT'S EXCRUCIATING TO DRIVE. I'VE OWNED HONDA'S IN THE PAST AND WAS VERY HAPPY WITH THEIR LONGEVITY, FUEL ECONOMY AND COMFORT OVERALL. I NEVER THIS C…

Owner-reported narrative. 3,500 miles reported. Look up ODI 10487653 at NHTSA ↗

Owner report 10494634 · 2013-01-24 (January 24, 2013)

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE HEAD REST WOULD PUSH HIS HEAD FORWARD, CAUSING HIM PAIN. THE CONTACT MENTIONED THAT THE DEFECT CAUSED HIS ARM TO BECOME NUMB AS WELL. ADDITIONALLY, THE CONTACT STATED THAT AS A TEMPORARY REMEDY HE REMOVED THE HEAD REST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FA…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10494634 at NHTSA ↗

Owner report 10494713 · 2013-01-25 (January 25, 2013)

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A FIRE HAD ERUPTED FROM THE DASHBOARD AREA. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE FAILURE HAD OCCURRED OVERNIGHT WHILE THE VEHICLE WAS PARKED AND SEEMINGLY, HAD EXTINGUISHED INDEPENDENTLY. THE CONTACT DID NOT NOTICE THE FAILURE UNTIL IT HAD ALREADY OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE HAD BEEN A FAILURE WITH THE WIRING IN THE CONSOLE. THE EXACT CAUSE OF THE FIRE WAS UNDET…

Owner-reported narrative. 22,982 miles reported. Look up ODI 10494713 at NHTSA ↗

Owner report 10532386 · 2013-07-29 (July 29, 2013)

WHILE PARKING, IN SPOT, WITH FOOT ON BRAKE, ENGINE STARTED TO REV AND I FELT CAR WANTING TO MOVE FORWARD. I PUT THE CAR IN PARK AND CHECKED TO MAKE SURE MY FOOT WAS NOT TOUCHING THE GAS. IT WAS NOT. MY WIFE WAS IN THE CAR WITH ME AND ASKED ME WHAT HAD HAPPENED. I WASN'T SURE. A COUPLE OF MONTHS LATER MY WIFE WAS DRIVING APPROX. 25 MPH WHEN SHE HEARD AND FELT THE ENGINE REV AND THE CAR STARTED RACING FORWARD. SHE SLAMMED ON THE BRAKE AND PULLED THE CAR OVER AND SHUT IT OFF. LUCKILY NO ONE WAS IN FRONT OR BEHIND HER DURING THIS OCCURRENCE. …

Owner-reported narrative. 10,000 miles reported. Look up ODI 10532386 at NHTSA ↗

Owner report 10565656 · 2014-02-24 (February 24, 2014)

I WAS TRAVELING DOWN THE INTERSTATE WHEN THERE WAS A BOOM ABOVE OUR CAR AND THEN WHAT SOUNDED LIKE ICE FALLING DOWN THE BACK OF THE CAR. WHEN I PULLED THE SUNROOF SHADE BACK A BIT I REALIZED THE SUNROOF HAD SHATTERED. THE DEALERSHIP WAS A COUPLE MILES AWAY. WHEN I PULLED IN AND LOOKED INTO THE SUNROOF, I EXPECTED TO SEE A ROCK OR SOMETHING BUT THERE WAS NONE. WE HAD NOT PASSED UNDER ANY BRIDGE. MOST OF THE SUNROOF HAD BROKEN INTO LITTLE SMALL GEOMETRIC PIECES. THE EDGES OF THE HOLE IN THE SUNROOF LOOKED LIKE IT WAS CRUMBLING. *TR

Owner-reported narrative. 50,000 miles reported. Look up ODI 10565656 at NHTSA ↗

Owner report 10575456 · 2014-03-29 (March 29, 2014)

I WAS DRIVING SOUTH ON HIGHWAY 680 IN WALNUT CREEK CA AROUND 2;00 PM. TRAFFIC WAS VERY LIGHT AND MY SUNROOF EXPLODED AFTER A LOUD BANG! I PULLED OVER AND COULDN'T FIND ANYTHING IN THE CAR THAT INDICATED THAT IT WAS HIT BY AN OBJECT. *TR

Owner-reported narrative. 20,000 miles reported. Look up ODI 10575456 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V030000 · Air Bags:Side/Window

Reported: 2012-02-01 (February 1, 2012)

HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.

Consequence: IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.

Remedy: HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

NHTSA campaign record ↗
18V661000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2018-09-27 (September 27, 2018)

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

NHTSA campaign record ↗
19V378000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-05-16 (May 16, 2019)

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.

Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

NHTSA campaign record ↗
19V502000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2019-06-27 (June 27, 2019)

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

32 unique complaints in this selection. Analysis snapshot: 2026-10-01.

59.4%Usable mileage19 / 32 records
100.0%Valid incident date32 / 32 records
100.0%Valid filing date32 / 32 records
100.0%Ordered incident and filing dates32 / 32 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201020112012201320142015
Steering
14.5%
ODI 10416921 · 6,100 mi

TL* THE CONTACT OWNS A 2010 HONDA CROSSTOUR. THE CONTACT STATED WHILE DRIVING 30 MPH THE PASSENGERS RIGHT OF THE VEHICLE COLLAPSED. THE BALL JOINTS SNAPPED AND CAUSED DAMAGE TO THE WHEELS AND TIRES. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER INSPECTING IT THEY HAD TO REPLACE THE TIE ROD, BALL JOINTS, OIL FILTER, TIRE AND WHEELS. THE INSURANCE COMPANY WILL PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS NO FAILURE AND OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 6,100.

Look up ODI 10416921 at NHTSA ↗

00.0%

No examples available for this selection.

39.4%
ODI 11074468

STERING WHEEL. SHAKES. WHILE DRIVING

Look up ODI 11074468 at NHTSA ↗

2142.9%
ODI 10661621 · 57,990 mi

WHEN I STARTED THE CAR, THE INDICATOR FOR A POWER STEERING FAILURE WAS ILLUMINATED ON THE DASHBOARD. THE POWER STEERING DID NOT FUNCTION, AND THERE WAS NO POWER STEERING ASSIST. THE CAR HAS BEEN TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR. *JS

Look up ODI 10661621 at NHTSA ↗

39.7%
ODI 10664820

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, THERE WAS AN ABNORMAL NOISE. ADDITIONALLY, THE STEERING WHEEL WAS DIFFICULT TO TURN IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Look up ODI 10664820 at NHTSA ↗

13.8%
ODI 11746358

Driving on [XXX] with my [XXX] plus son in the back seat on car babysitting seat. Was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11746358 at NHTSA ↗

Power Train
522.7%
ODI 10488655 · 23,000 mi

I BOUGHT THE CAR USED WITH APPROXIMATELY 23000 MILES; IT IS STILL UNDER THE FACTORY WARRANTY. I HAD READ ABOUT OTHER OWNERS' DESCRIPTIONS OF "SHUTTER" FROM THE DRIVE TRAIN BETWEEN 20-27 MPH UNDER MODERATE ACCELERATION, A SLIGHT SHAKING FELT THROUGH THE CAR BODY, AND NOTICED MINE DISPLAYED THIS SAME CONDITION. I TOOK THE CAR TO A LOCAL DEALER ON OCT 30, 2012, EXPLAINED THE PROBLEM I WAS EXPERIENCING, AND MENTIONED THAT ACURA HAD ISSUED A TSB CONCERNING A SIMILAR SITUATION. THE MECHANIC STATED THIS TSB DID NOT APPLY TO HONDA CARS. NONETHELES…

Look up ODI 10488655 at NHTSA ↗

150.0%
ODI 11268419 · 56,000 mi

AT ACCELERATION BETWEEN 25-45MPH EXTREME SHAKING. WENT TO GET VEHICLE DIAGNOSTICS AND DETERMINED IT WAS FAILED AXEL DUE TO HISTORY FROM OTHER HONDA CROSSTOUR OWNERS. BOTH AXELS REPLACED AT OVER $1200 AND SHAKING IS GONE. THE CAR HAS ABOUT 56000 MILES.

Look up ODI 11268419 at NHTSA ↗

928.1%
ODI 10894197 · 90,000 mi

ON 11/23/15 I BOUGHT MY 2012 HONDA CROSSTOUR TO MY MECHANIC AFTER FEELING A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THE FLUTTERING IS DUE A MANUFACTURE DEFECT IN THE DRIVER SIDE AXLE. HONDA WAS TOLD ME THAT THE PART (44306-TP6-305) IS ON NATIONAL BACK ORDER AND THERE WAS NO ETA. IT IS 8/8/16 STILL WAITING FOR AXLE. I HAVE OPENED A CASE TICKET AGAIN WITH…

Look up ODI 10894197 at NHTSA ↗

612.2%
ODI 10535608 · 125 mi

HESITATION: WHEN TRYING TO ACCELERATE, AFTER STOPPING, IN MANY INSTANCES THERE IS A VERY PRONOUNCED HESITATION BEFORE THE CAR STARTS FORWARD. THIS IS A REAL PROBLEM WHEN ATTEMPTING TO MERGE INTO TRAFFIC OR ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT. THERE IS A SAFETY PROBLEM WHEN PRESSING ON THE ACCELERATOR AND IT TAKES SEVERAL SECONDS FOR THE CAR TO START MOVING.

Look up ODI 10535608 at NHTSA ↗

26.5%
ODI 10606087 · 17,000 mi

I PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTO…

Look up ODI 10606087 at NHTSA ↗

311.5%
ODI 11242439 · 35,000 mi

TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING 20 MPH AND CLOSING THE SUN ROOF, THE INSTRUMENT PANEL LIGHTING AND HEADLIGHTS BEGAN TO DIM. WHILE PULLING UP AT HOME, THE DRIVER NOTICED THAT THE VEHICLE WAS DECELERATING, AND THE VEHICLE STALLED AND FAILED TO RESTART. THE INSTRUMENT PANEL LIGHTING TURNED OFF AND ON. THE FOLLOWING DAY, THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO HERITAGE HONDA PARKVILLE (9213 HARFORD RD, BALTIMORE, MD 21234, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. ON SEVERAL OCCASIONS IN THE PAST, THE VEHICLE…

Look up ODI 11242439 at NHTSA ↗

Electrical System
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

26.3%
ODI 10494713 · 22,982 mi

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A FIRE HAD ERUPTED FROM THE DASHBOARD AREA. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE FAILURE HAD OCCURRED OVERNIGHT WHILE THE VEHICLE WAS PARKED AND SEEMINGLY, HAD EXTINGUISHED INDEPENDENTLY. THE CONTACT DID NOT NOTICE THE FAILURE UNTIL IT HAD ALREADY OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE HAD BEEN A FAILURE WITH THE WIRING IN THE CONSOLE. THE EXACT CAUSE OF THE FIRE WAS UNDET…

Look up ODI 10494713 at NHTSA ↗

36.1%
ODI 11389945 · 76,930 mi

TL* THE CONTACT OWNS A 2013 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SOUND WAS COMING FROM THE VEHICLE. THE VEHICLE FAILED TO START-UP. THE CONTACT STATED AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,930.

Look up ODI 11389945 at NHTSA ↗

825.8%
ODI 10935428 · 35,500 mi

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. IT TOOK APPROXIMATELY 2-5 ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.

Look up ODI 10935428 at NHTSA ↗

830.8%
ODI 11031670 · 61,139 mi

TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL WHINING SOUND UNDER THE HOOD WHILE ATTEMPTING TO START THE VEHICLE. ASSUMING THAT THE BATTERY WAS PROBABLY DEFECTIVE, THE CONTACT PURCHASED A NEW BATTERY AND REPLACED THE OLD BATTERY; HOWEVER, THE FAILURE RECURRED. PRIOR TO THE VEHICLE STALLING A SECOND TIME, THE STARTER ENGINE WARNING INDICATOR ILLUMINATED. FLOWERS HONDA (1610 E JACKSON ST, THOMASVILLE, GA 31792, [phone removed]) WAS …

Look up ODI 11031670 at NHTSA ↗

Engine
418.2%
ODI 11253570

THE ENGINE IS CONSUMING EXCESS OIL,AND CODE P3497 SHOWS UP.LOW OIL LIGHT DOESN'T COME ON,ALTHOUGH THERE IS NO OIL ON DIPSTICK.SERVICE BULLETIN SAYS SOFTWARE UPDATE NEEDED,BUT MY DEALER CLAIMS MY ENGINE NOT ON THERE.LEFT BANK STUCK IS SECOND INDICATOR OF FAILURE IN VARIABLE TIMIMING

Look up ODI 11253570 at NHTSA ↗

00.0%

No examples available for this selection.

39.4%
ODI 11258536 · 80,000 mi

VEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROGRESSIVELY FASTER. HONDA TECH FRIEND OF MINE SAID HE'S DONE A LOT OF THESE REPLACING PISTON RINGS AT THE DEALER HE WORKS AT.

Look up ODI 11258536 at NHTSA ↗

510.2%
ODI 10545999 · 8,500 mi

WHEN STOPPED AT INTERSECTION AND TAKING FOOT OFF BRAKE TO PROCEED, OCCASIONALLY CAR WILL NOT MOVE FORWARD WITH MODERATE GAS PEDAL PRESSURE. BACKING OFF THE GAS SLIGHTLY GETS CAR GOING FORWARD. ENGINE DOES NOT QUIT DURING THESE EPISODES, IT JUST WILL NOT MOVE CAR UNLESS GAS PEDAL POSITION IS CHANGED BY BACKING OFF A LITTLE. THIS CAN BE VERY PANIC-INDUCING WHEN TIMING CROSS-TRAFFIC FOR A CROSSING OR MERGE. *TR

Look up ODI 10545999 at NHTSA ↗

619.4%
ODI 10606087 · 17,000 mi

I PURCHASE A 2014 HONDA SPORT ON OCTOBER 2013 WITH 0 MILES. 4 MONTHS LATER I STARTED TO HAVE ISSUES WITH ENGINE VIBRATION SHAKE WHILE ON FULL STOP ON DRIVE MODE. IT HAS BEEN BACK TO WHERE THE VEHICLE WAS PURCHASE 3X REGARDING THE ISSUE AND STILL THEY CANNOT DUPLICATE THE PROBLEM. ON OTHER OCCASION THE CAR ALSO NOW STALLS OUT ON THE FREEWAY DOING 50 - 80 MPH. VEHICLE HAS STALLED OUT 4X SINCE THEN TO MAKE IT WORST IT EVEN STALLED OUT AT THE DEALERS DRIVE WAY. ITS NOW BACK AGAIN AT THE DEALER SHIP FOR THE 5TH TIMES WITH MY CONCERNS ON ENGINE MOTO…

Look up ODI 10606087 at NHTSA ↗

27.7%
ODI 11013984 · 129 mi

TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND MADE A GRINDING NOISE. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY, BUT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN HONDA JACKSONVILLE (11003 ATLANTIC BLVD, JACKSONVILLE, FL 32225 [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND TSB NUMBER: 16-002 ON THE CARS.COM WEBSITE. THE FAIL…

Look up ODI 11013984 at NHTSA ↗

Unknown Or Other
14.5%
ODI 11282746 · 11,600 mi

MY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER.

Look up ODI 11282746 at NHTSA ↗

00.0%

No examples available for this selection.

39.4%
ODI 10852377 · 80,000 mi

ON 12/23/15 TOOK VEHICLE TO SHOP FELT A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THEY WERE BOTH FULL OF HOLES AND ORDERED FROM HONDA BOTH AXLES. MECHANIC WAS TOLD THEY WERE ON BACK ORDER. GOT THE LEFT AXLE MID JANUARY. ON FEB 2 AFTER THE RIGHT AXLE WAS TO BE SHIPPED WE GOT A FAX FROM HONDA STATING THAT THESE AXLES WERE ON NATIONAL BACK ORDER AND THERE…

Look up ODI 10852377 at NHTSA ↗

48.2%
ODI 10725433 · 25,000 mi

WHEN ATTEMPTING TO ACCELERATE FROM A STOPLIGHT, A SLIGHT PUSH ON THE GAS PEDAL HAS NO EFFECT ON THE CAR. SINCE THERE IS NO REACTION FROM THE CAR I WILL PUSH DOWN SLIGHTLY FURTHER ON THE GAS PEDAL IN WHICH CASE THE CAR ABSOLUTELY TAKES OFF AND ALMOST SPINS TIRES. VERY DANGEROUS IN CERTAIN SITUATIONS, ESPECIALLY WITH THE MORE POWERFUL V6 ENGINE I HAVE IN MY CROSSTOUR. THIS HAPPENS AT LEAST ONCE A MONTH AND SCARES THE LIVING HELL OUT OF ME. NEXT TIME I BUY A CAR, I AM GETTING ON THIS WEBSITE FIRST. ALL BUT ONE CROSSTOUR COMPLAINT IS SPECIFICALLY R…

Look up ODI 10725433 at NHTSA ↗

412.9%
ODI 11281503 · 65,000 mi

WHEN STARTUP A GRINDING OR WHINING NOISE FROM THE STARTER AREA. ITS COME AND GOES

Look up ODI 11281503 at NHTSA ↗

311.5%
ODI 11042848 · 19,800 mi

I PURCHASED MY 2015 HONDA CROSS TOUR (NEW) AS HOLD OVER. MY CAR HAS 40,000 MILES ON IT, I HAVE SERVICED MY VEHICLE FAITHFULLY. I BROUGHT MY VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION AND WAS TOLD MY TIRES ARE COMPLETELY WORN DOWN. THIS IS MY SECOND SET OF TIRES. THE FIRST SET WAS COMPLETELY WORN DOWN BY 20,000, I WAS THEN TOLD IT WAS BECAUSE THEY WERE FACTORY TIRES. I PURCHASED VERY GOOD TIRES AND WAS TOLD AGAIN THEY ARE COMPLETELY WORN DOWN. THIS IS WRONG.

Look up ODI 11042848 at NHTSA ↗

Electrical System:Starter Assembly
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

24.1%
ODI 10907624 · 100,000 mi

TL* THE CONTACT OWNS A 2013 HONDA CROSSTOUR. AFTER STARTING THE VEHICLE, A GRINDING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE RESTARTED EVERY TIME FOR THE NOISE TO STOP. THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Look up ODI 10907624 at NHTSA ↗

26.5%
ODI 11431030

The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure and the starter was replaced twice. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagn…

Look up ODI 11431030 at NHTSA ↗

623.1%
ODI 11268011 · 40,000 mi

TL* THE CONTACT OWNS A 2015 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO SHEEHY HONDA (LOCATED AT 7434 RICHMOND HWY, ALEXANDRIA, VA 22306, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Look up ODI 11268011 at NHTSA ↗

Service Brakes
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

13.1%
ODI 11373744

SINCE I HAVE OWNED THE CAR, AND I AM THE ORIGINAL OWNER, I HAVE HAD THE BRAKES, ROTORS, AND CALIPERS REPLACED EVERY 6 MONTHS. I KNOW I AM NOT TYE ONLY OWNER WHO HAS HAD THIS SAME ISSUE I'VE BEEN TOLD BY THE LOCAL DELEARSHIP IT IS A COMMON PROBLEM FOR THIS CAR. I HAVE SPENT A LOT OF TIME AND MONEY INTO THIS ISSUE AND I DEMAND AN ANSWER. THERE IS NO REASON FOR THIS ISSUE ON A NEE CAR OR A CAR THAT IS 8 YEARS OLD. I HAVE MAINTANED MY CAR VERY WELL AND THIS IS THE ONLY ISSUE WITH THE CAR BUT I WILL NEVER BUY ANOTHER HONDA PRODUCT BECAUSE OF THIS …

Look up ODI 11373744 at NHTSA ↗

510.2%
ODI 10667239 · 39,000 mi

MY REAR BRAKES PADS ARE COMPLETELY WORN OUT AND MY CAR DOES NOT EVEN HAVE 40K MILES ON IT. VERY DISAPPOINTED. HOW CAN MY REAR PADS BE OUT BEFORE MY FRONT PADS? ACCORDING TO THE HONDA DEALERSHIP THE REAR BRAKES GO OUT FIRST ON THESE TYPES OF CARS. I AM NO MECHANIC BUT THIS DOES NOT MAKE SENSE TO ME WHEN THE TECH IS BLAMING MY STOP AND GO TRAFFIC. I'VE OWNED CHEVY'S AND FORD'S AND I'VE NEVER HAD AN ISSUE WITH MY BRAKES GOING OUT SO SOON WHETHER FRONT OR REAR. I'M NEVER BUYING A HONDA AGAIN. *TR

Look up ODI 10667239 at NHTSA ↗

26.5%
ODI 11549453

FDW, LDW, TRAC, and ABS lights are on. Honda Service center ran a diagnostic check and recommended replacing VSA Modulator. Issue is common and is due to VSA modulator having small gauge wires. It is a design defect causing many VSA modulators to fail. Repair costs include $1,952 for the modulator plus labor. I ordered a replacement part in June 2023, but it has not yet arrived. I searched online. A YouTube video named "Why is this not a recall by Honda? ABS module Failure 2013 to 2017 and more" explains the issue. The YouTube video is posted…

Look up ODI 11549453 at NHTSA ↗

13.8%
ODI 11604921

I was coming to a stop at a curb and was braking to reduce speed and stop. With my foot in the brake the car began accelerating and lunged forward. I quickly pulled my foot off the brake and pressed the brake again and this time it stopped. This is the second time this has happened in this car. This behavior is extremely unsafe and makes me reluctant to drive the car again. Had someone or something been in my direct path I would have certainly hit it. I have not been able to reproduce the issue and it has not been inspected by a mechanic at th…

Look up ODI 11604921 at NHTSA ↗

Vehicle Speed Control
14.5%
ODI 11282746 · 11,600 mi

MY 2010 HONDA ACCORD CROSSTOUR WAS LOW IN OIL BUT THE ENGINE OIL LIGHT NEVER CAME ON TO WARN ME. HOWEVER THE ENGINE LIGHT DID COME ON. I HAD OIL AND TOOK IT TO DEALER FOR AN OIL CHANGE WHICH WAS NOT DUE. THE DEALER DID NOT WANT TO RESET THE ENGINE LIGHT. THE ENGINE LIGHT ERROR CODE P3497. SEVERAL HONDA CAR OWNERS HAVE COMPLAINED ABOUT THE P3497 ERROR CODE STAYING ON. THIS IS COSTING CONSUMERS A LOT OF MONEY TO HAVE A DIAGNOSTIC ON THE ERROR CODE AND REPAIRS. THIS SHOULD BE A RECALL. FRUSTRATED HONDA OWNER.

Look up ODI 11282746 at NHTSA ↗

00.0%

No examples available for this selection.

13.1%
ODI 10532386 · 10,000 mi

WHILE PARKING, IN SPOT, WITH FOOT ON BRAKE, ENGINE STARTED TO REV AND I FELT CAR WANTING TO MOVE FORWARD. I PUT THE CAR IN PARK AND CHECKED TO MAKE SURE MY FOOT WAS NOT TOUCHING THE GAS. IT WAS NOT. MY WIFE WAS IN THE CAR WITH ME AND ASKED ME WHAT HAD HAPPENED. I WASN'T SURE. A COUPLE OF MONTHS LATER MY WIFE WAS DRIVING APPROX. 25 MPH WHEN SHE HEARD AND FELT THE ENGINE REV AND THE CAR STARTED RACING FORWARD. SHE SLAMMED ON THE BRAKE AND PULLED THE CAR OVER AND SHUT IT OFF. LUCKILY NO ONE WAS IN FRONT OR BEHIND HER DURING THIS OCCURRENCE. …

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48.2%
ODI 10545999 · 8,500 mi

WHEN STOPPED AT INTERSECTION AND TAKING FOOT OFF BRAKE TO PROCEED, OCCASIONALLY CAR WILL NOT MOVE FORWARD WITH MODERATE GAS PEDAL PRESSURE. BACKING OFF THE GAS SLIGHTLY GETS CAR GOING FORWARD. ENGINE DOES NOT QUIT DURING THESE EPISODES, IT JUST WILL NOT MOVE CAR UNLESS GAS PEDAL POSITION IS CHANGED BY BACKING OFF A LITTLE. THIS CAN BE VERY PANIC-INDUCING WHEN TIMING CROSS-TRAFFIC FOR A CROSSING OR MERGE. *TR

Look up ODI 10545999 at NHTSA ↗

26.5%
ODI 11124230 · 52,120 mi

ON SEPTEMBER 3,2018 WHILE TRAVELING ON INTERSTATE 81 S AT EXIT 39 IN SMYTHCOUNTY VIRGINIA, AS THIS DRIVER ACCELERATED UP TO SPEED, SAID VEHICLE'S CRUISE CONTROL ACTIVATED WITHOUT BEING PROMPTED BY THE DRIVER. THIS OCCURED AS THE VEHICLE SURPASSED 25MPH. THIS DRIVER NOTICED THE ACCELERATOR HAD BEEN TAKEN OVER BY CRUISE CONTROL AND IMMEDIATLEY ATTEMPTED TO DISENGAGE THE CRUISE CONTROL. AFTER CRUISE CONTROL BUTTONS WERE TURNED OFF THE ACCELERATION WAS NOT ALTERED; THE FIRST AVAILABLE EXIT RAMP WAS TAKEN, THIS DRIVER USED THE BRAKING SYSTEM TO …

Look up ODI 11124230 at NHTSA ↗

13.8%
ODI 10794420 · 200 mi

WHEN PRESSING THE THROTTLE DURING LOW SPEEDS, THE CAR HESITATES WITH NO CHANGE TO RPM AND NO RESPONSE FROM THE ENGINE TO PRODUCE POWER TO INCREASE VEHICLE SPEED. IN ORDER TO OVERCOME THE HESITATION, I HAVE TO FULLY DISENGAGE MY RIGHT FOOT FROM THE THROTTLE AND PRESS THE THROTTLE AGAIN IN ORDER FOR THE ENGINE TO RESPOND TO MY COMMAND AND PROVIDE POWER. THIS SOLUTION DOES NOT ALWAYS RECTIFY THE PROBLEM TO WHERE SOMETIMES I JUST WAIT FOR THE CAR TO PICK UP ON MY COMMAND TO INCREASE SPEED. THIS OCCURS MULTIPLE TIMES A DAY SINCE I PURCHASED THE C…

Look up ODI 10794420 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train67,500–89,500 mi81,500 mi6
ODI 10894197 · 90,000 mi

ON 11/23/15 I BOUGHT MY 2012 HONDA CROSSTOUR TO MY MECHANIC AFTER FEELING A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THE FLUTTERING IS DUE A MANUFACTURE DEFECT IN THE DRIVER SIDE AXLE. HONDA WAS TOLD ME THAT THE PART (44306-TP6-305) IS ON NATIONAL BACK ORDER AND THERE WAS NO ETA. IT IS 8/8/16 STILL WAITING FOR AXLE. I HAVE OPENED A CASE TICKET AGAIN WITH…

Look up ODI 10894197 at NHTSA ↗

ODI 10894890 · 88,000 mi

PASSENGER SIDE HARSH VIBRATIONS - MOSTLY ON ANY ROAD GOING ABOVE 30MPH UNDER ACCELERATION THE AND HARSH VIBRATION IS FELT THROUGH OUT THE PASSENGER SIDE FRONT SIDE OF THE CAR. AFTER DIGGING ONLINE AND WASTING SEVERAL HOURS AND COUNTLESS DAYS AT MECHANICS THE OUTCOME IS A BAD PASSENGER SIDE FRONT AXLE (DRIVESHAFT) CALLED SEVERAL DEALERS - LOCAL JUNK YARDS - PLENTY OF AUTO PART STORES AND NOTHING WAS AVAILABLE. DECIDED TO CALL AMERICA HONDA JUST TO FIND OUT THAT THE AXLE FOR THE CROSSTOUR IS ON A NATIONWIDE BACK ORDER. GO FIGURE. THE INTERN…

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ODI 11000246 · 140,484 mi

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND VIOLENT SHAKING. THE CONTACT ALSO INDICATED THE VEHICLE MADE AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO NALLEY HONDA WHERE IT WAS DIAGNOSED THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED AND THE VEHICLE WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,484.

Look up ODI 11000246 at NHTSA ↗

EngineToo few reports for a range125,000 mi2 (sparse)
ODI 11258536 · 80,000 mi

VEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROGRESSIVELY FASTER. HONDA TECH FRIEND OF MINE SAID HE'S DONE A LOT OF THESE REPLACING PISTON RINGS AT THE DEALER HE WORKS AT.

Look up ODI 11258536 at NHTSA ↗

ODI 11281044 · 170,000 mi

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES WHERE IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO TEAM HONDA (LOCATED AT 4613 E LINCOLN HWY, MERRILLVILLE, IN 46410, [phone removed]) WHERE IT WAS DIAGNOSED WITH NEEDING TWO ENGINE VALVES REPAIRED. THE VEHICLE WAS REPAIRED. RECENTLY, THE CONTACT EXPERIENCED A FAILURE STARTING THE VEHICLE. THE VEHICLE WAS TAKEN BAC…

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SteeringToo few reports for a range58,000 mi2 (sparse)
ODI 11161928 · 51,000 mi

THE CAR VIBRATES SO BAD STARTING 45MPH TO 60MPH. IT ALSO ACCELERATES WITHIN THE SAME SPEED RANGE.

Look up ODI 11161928 at NHTSA ↗

ODI 11290717 · 65,000 mi

STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS

Look up ODI 11290717 at NHTSA ↗

Unknown Or OtherToo few reports for a range80,000 mi1 (sparse)
ODI 10852377 · 80,000 mi

ON 12/23/15 TOOK VEHICLE TO SHOP FELT A SHIMMY IN THE FRONT END. WANTED TO MAKE SURE CAR WAS NOT OUT OF ALIGNMENT. AFTER CHECKING ALL THE NORMAL CHECK POINTS (IE.. TIRES, WHEEL BALANCE, MOTOR AND TRANSMISSION MOUNT), DID A CHECK ON BOTH RIGHT AND LEFT AXLES. MECHANIC STATED THEY WERE BOTH FULL OF HOLES AND ORDERED FROM HONDA BOTH AXLES. MECHANIC WAS TOLD THEY WERE ON BACK ORDER. GOT THE LEFT AXLE MID JANUARY. ON FEB 2 AFTER THE RIGHT AXLE WAS TO BE SHIPPED WE GOT A FAX FROM HONDA STATING THAT THESE AXLES WERE ON NATIONAL BACK ORDER AND THERE…

Look up ODI 10852377 at NHTSA ↗

Electrical SystemToo few reports for a range22,982 mi1 (sparse)
ODI 10494713 · 22,982 mi

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A FIRE HAD ERUPTED FROM THE DASHBOARD AREA. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE FAILURE HAD OCCURRED OVERNIGHT WHILE THE VEHICLE WAS PARKED AND SEEMINGLY, HAD EXTINGUISHED INDEPENDENTLY. THE CONTACT DID NOT NOTICE THE FAILURE UNTIL IT HAD ALREADY OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE HAD BEEN A FAILURE WITH THE WIRING IN THE CONSOLE. THE EXACT CAUSE OF THE FIRE WAS UNDET…

Look up ODI 10494713 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range10,000 mi1 (sparse)
ODI 10532386 · 10,000 mi

WHILE PARKING, IN SPOT, WITH FOOT ON BRAKE, ENGINE STARTED TO REV AND I FELT CAR WANTING TO MOVE FORWARD. I PUT THE CAR IN PARK AND CHECKED TO MAKE SURE MY FOOT WAS NOT TOUCHING THE GAS. IT WAS NOT. MY WIFE WAS IN THE CAR WITH ME AND ASKED ME WHAT HAD HAPPENED. I WASN'T SURE. A COUPLE OF MONTHS LATER MY WIFE WAS DRIVING APPROX. 25 MPH WHEN SHE HEARD AND FELT THE ENGINE REV AND THE CAR STARTED RACING FORWARD. SHE SLAMMED ON THE BRAKE AND PULLED THE CAR OVER AND SHUT IT OFF. LUCKILY NO ONE WAS IN FRONT OR BEHIND HER DURING THIS OCCURRENCE. …

Look up ODI 10532386 at NHTSA ↗

SeatsToo few reports for a range4,250 mi2 (sparse)
ODI 10487653 · 3,500 mi

THE SEATS IN THE 2012 HONDA CROSSTOUR I JUST LEASED ARE HORRIFIC. THEY ARE EXTREMELY UNCOMFORTABLE AND THE POSITIONING ENCOURAGES POOR POSTURAL HABITS AND CANNOT BE TOLERATED FOR ANY LENGTH OF TIME. I TOOK MY CAR ON A 3500 MILE BUSINESS TRIP AND WAS CRIPPLED THE ENTIRE TIME AND ALMOST COULDN'T DRIVE HOME. I'VE PUT A LARGE SUM OF $ DOWN TO LOWER MY MONTHLY PAYMENTS AND AM NOW STUCK WITH A CAR THAT'S EXCRUCIATING TO DRIVE. I'VE OWNED HONDA'S IN THE PAST AND WAS VERY HAPPY WITH THEIR LONGEVITY, FUEL ECONOMY AND COMFORT OVERALL. I NEVER THIS C…

Look up ODI 10487653 at NHTSA ↗

ODI 10494634 · 5,000 mi

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE HEAD REST WOULD PUSH HIS HEAD FORWARD, CAUSING HIM PAIN. THE CONTACT MENTIONED THAT THE DEFECT CAUSED HIS ARM TO BECOME NUMB AS WELL. ADDITIONALLY, THE CONTACT STATED THAT AS A TEMPORARY REMEDY HE REMOVED THE HEAD REST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FA…

Look up ODI 10494634 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

2 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-032None
ODI 11724064

An aftermarket ignition interlock device (Intoxalock eLERT model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. The device was installed on October 6, 2025 as part of a state ignition interlock program. The first malfunction occurred only four days later. The device has malfunctioned multiple times since installation. The most serious failure occurred in March 2026 when the device would not power on at all. Because the device controls t…

Look up ODI 11724064 at NHTSA ↗

ODI 11724067

An aftermarket ignition interlock device installed in my vehicle requires “rolling retests” while the vehicle is in motion. During these rolling retests, the device alerts the driver and requires a breath sample within a short time window. To complete the test, the driver must physically pick up and handle the handheld unit and blow into the device while driving. This requirement creates a driver distraction because the driver must remove at least one hand from the steering wheel and divert attention from the roadway in order to complete the b…

Look up ODI 11724067 at NHTSA ↗

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 27 reports

2014: 5 complaints · 2015: 7 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2014235
2015227
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20143100
20152600

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainEngineSteeringUnknown Or OtherAir BagsElectrical SystemFuel/Propulsion SystemSeats
Power Train—0
2
ODI 11161928 · 51,000 mi

THE CAR VIBRATES SO BAD STARTING 45MPH TO 60MPH. IT ALSO ACCELERATES WITHIN THE SAME SPEED RANGE.

Look up ODI 11161928 at NHTSA ↗

ODI 11290717 · 65,000 mi

STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS

Look up ODI 11290717 at NHTSA ↗

1
ODI 11484394

Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.

Look up ODI 11484394 at NHTSA ↗

0000
Engine0—000000
Steering
2
ODI 11161928 · 51,000 mi

THE CAR VIBRATES SO BAD STARTING 45MPH TO 60MPH. IT ALSO ACCELERATES WITHIN THE SAME SPEED RANGE.

Look up ODI 11161928 at NHTSA ↗

ODI 11290717 · 65,000 mi

STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS

Look up ODI 11290717 at NHTSA ↗

0—0
1
ODI 11074468

STERING WHEEL. SHAKES. WHILE DRIVING

Look up ODI 11074468 at NHTSA ↗

000
Unknown Or Other
1
ODI 11484394

Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.

Look up ODI 11484394 at NHTSA ↗

00—0000
Air Bags00
1
ODI 11074468

STERING WHEEL. SHAKES. WHILE DRIVING

Look up ODI 11074468 at NHTSA ↗

0—000
Electrical System00000—00
Fuel/Propulsion System000000—0
Seats0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Warning lights and dashboard alerts

2 mentions · 6.3% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11412971 · 60,000 mi

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING ABNORMALLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT CV AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Look up ODI 11412971 at NHTSA ↗

ODI 11724064

An aftermarket ignition interlock device (Intoxalock eLERT model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. The device was installed on October 6, 2025 as part of a state ignition interlock program. The first malfunction occurred only four days later. The device has malfunctioned multiple times since installation. The most serious failure occurred in March 2026 when the device would not power on at all. Because the device controls t…

Look up ODI 11724064 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

1 mentions · 3.1% of complaints

Median mileage: 80,000 mi (1 usable records).

ODI 11258536 · 80,000 mi

VEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROGRESSIVELY FASTER. HONDA TECH FRIEND OF MINE SAID HE'S DONE A LOT OF THESE REPLACING PISTON RINGS AT THE DEALER HE WORKS AT.

Look up ODI 11258536 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b