2018 Hyundai IONIQ PLUG-IN HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
1 distinct recall campaigns
12,000 mi median reported failure mileage
Scope: 2018 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor | 1 |
| Structure | 1 |
| Unknown Or Other | 1 |
| Visibility/Wiper | 1 |
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor: 1; Structure: 1; Unknown Or Other: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 2 |
| 2026 | 1 |
2021: 1; 2022: 2; 2026: 1
Pattern summary
Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11439532 · 2021-11-05 (November 5, 2021)
I have put around 31K miles in my car. Day before yesterday ( Nov-2 ) when I was driving back home from work, suddenly I heard a noise. I pulled over and stopped the car. when I got down and checked, I noticed exhaust system or something similar to that fell off and touching the road. I have seen similar issues posted in Hyundai Ioniq forums https://www.ioniqforum.com/threads/very-dissapointed.37027/ https://www.ioniqforum.com/threads/first-issue-exhaust-fell-off-at-21k-miles-2019-phev.35092/ I will attach few pictures that I took during this…
Owner-reported narrative. Look up ODI 11439532 at NHTSA ↗
Owner report 11447542 · 2022-01-14 (January 14, 2022)
Sunglass holder would randomly come down and block rear view mirror completely. Unable to see the back.
Owner-reported narrative. Look up ODI 11447542 at NHTSA ↗
Owner report 11472321 · 2022-07-05 (July 5, 2022)
The contact owns a 2018 Hyundai Ioniq Hybrid. The contact stated that upon inspection, it was discovered that both the passenger’s side front and rear carpets had become soaked with water and condensation from the operation of the air conditioning unit. The contact was also concerned that mold was present due to the failure. The local dealer was contacted and a service appointment was scheduled. The manufacturer was not yet notified. The failure mileage was 12,000.
Owner-reported narrative. 12,000 miles reported. Look up ODI 11472321 at NHTSA ↗
Owner report 11737631 · 2026-05-13 (May 13, 2026)
I am writing to dispute the denial of my paint defect warranty claim formally and to demand that Hyundai Motor America reconsider its decision. My 2018 Hyundai Ioniq (Silver, VIN: [XXX] ) is exhibiting significant paint bubbling , the identical defect that Hyundai has already acknowledged and accepted responsibility for in white-painted vehicles across multiple model years. Timeline of Events • I first contacted Hyundai Customer Care by phone, and was directed to visit an authorized dealership. • On May 8, 2025, I visited Tustin Hyundai, wh…
Owner-reported narrative. Look up ODI 11737631 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V459000 · Hybrid Propulsion System: Inverter
Reported: 2022-06-28 (June 28, 2022)
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Ioniq HEV and Ionic PHV vehicles previously recalled under recall number 18V-704. The Power Relay Assembly (PRA) located underneath the rear seat may overheat.
Consequence: An overheated PRA increases the risk of a fire.
Remedy: Dealers will inspect and replace the main relay or PRA, as necessary, free of charge. Owner notification letters were mailed August 23, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 232. This recall replaces NHTSA recall number 18V-704. Vehicles already repaired under the previous recall will need to have the new remedy completed.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
4 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|
| Electrical System | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 440.0%ODI 11474067In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… | 00.0%No examples available for this selection. | 240.0%ODI 11453602 · 3,400 miThe contact leased a 2021 Hyundai Ioniq Electric The contact stated that while the vehicle was parked, he attempted to open the driver’s side door using the key fob; however, the door would not open. The contact contacted Hyundai roadside assistance who assisted him in jumpstarting and recharging the batteries. The contact was still able to drive the vehicle. The contact stated that a couple of days later, the vehicle failed to start after several attempts. The vehicle was towed to the dealer where it was diagnosed that the mechanic switch that… | 133.3%ODI 11677870 · 9,000 miThe contact owns a 2022 Hyundai Ioniq Hybrid. The contact stated while attempting to start the vehicle, there was an abnormal ticking sound coming from the engine. The local dealer was contacted. The vehicle was taken dealer where it was determined that the charging actuator needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was not retaining the charge. The manufacturer was not notified of the failure. The failure mileage was 9,000. |
| Power Train | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 440.0%ODI 11469104While my wife and I were driving on the interstate, all dashboard warning lights came on at once, and the car began rumbling at regular intervals as it tried and failed to switch from electric vehicle (EV) mode to hybrid EV (HEV) mode, and the engine wouldn't start. At the same time, the power steering stopped working, the car struggled to go more than 40 MPH, and it started accelerating on its own and would not stop until I hit the brake. Each time the engine tried and failed to start, the car started accelerating again. I pulled off at a gas … | 120.0%ODI 11709810When the engine is turned off, and the car is not in park, it rolls. When the engine is turned off the car should automatically switch to P to prevent it from rolling. Our car was left in R with the engine off. And instead of switching to P automatically, it just rolled away and hit the neighbors garage. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Service Brakes | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 240.0%ODI 11349064 · 973 miI WAS DRIVING ON A 6 LANE RD., NEARING AN INTERSECTION. I WAS IN THE MIDDLE LANE, TRAFFIC ON BOTH SIDES OF ME. WHEN I APPLIED THE BRAKES TO STOP THE CAR, MY BRAKES FAILED. I ENDED UP HITTING THE CAR IN FRONT OF ME. I WAS LUCKY THAT WE WERE ALL DRIVING AT A VERY SLOW SPEED AN I DID NOT HAVE SERIOUS INJURIES, JUST ONE WEEK OF NECK AND BACK PAIN. THE BRAKES FAILING HAPPENED ONCE BEFORE. MY DAUGHTER WAS AT AN INTERSECTION WITH NO TRAFFIC. THE LIGHT CHANGED TO YELLOW. WHEN SHE TRIED TO APPLY THE BRAKES, THEY FAILED AND SHE HAD TO GO THROUGH THE YELL… | 240.0%ODI 11673623The "Auto Hold" feature on my Hyundai Ioniq malfunctioned, displaying a dashboard warning: "AUTO HOLD conditions not met. Press brake pedal." This message randomly appears while driving or stopping, and it deactivates the Auto Hold and Electronic Parking Brake (EPB) functions. In some cases, the car rolls after stopping because the system fails to hold the vehicle. This issue compromises vehicle safety, especially on inclines or during stop-and-go traffic. It puts me, passengers, and other drivers at risk. The problem has occurred multiple tim… | 00.0%No examples available for this selection. |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 125.0%ODI 11737631I am writing to dispute the denial of my paint defect warranty claim formally and to demand that Hyundai Motor America reconsider its decision. My 2018 Hyundai Ioniq (Silver, VIN: [XXX] ) is exhibiting significant paint bubbling , the identical defect that Hyundai has already acknowledged and accepted responsibility for in white-painted vehicles across multiple model years. Timeline of Events • I first contacted Hyundai Customer Care by phone, and was directed to visit an authorized dealership. • On May 8, 2025, I visited Tustin Hyundai, wh… | 220.0%ODI 11362905 · 21,000 miAPPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… | 00.0%No examples available for this selection. | 120.0%ODI 11673623The "Auto Hold" feature on my Hyundai Ioniq malfunctioned, displaying a dashboard warning: "AUTO HOLD conditions not met. Press brake pedal." This message randomly appears while driving or stopping, and it deactivates the Auto Hold and Electronic Parking Brake (EPB) functions. In some cases, the car rolls after stopping because the system fails to hold the vehicle. This issue compromises vehicle safety, especially on inclines or during stop-and-go traffic. It puts me, passengers, and other drivers at risk. The problem has occurred multiple tim… | 00.0%No examples available for this selection. |
| Forward Collision Avoidance: Adaptive Cruise Control | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11650058I leased the vehicle in 03-2021 and within the first year took the car back to the dealer 3 times for complaint on braking system. The brake pedal would loose pressure and stopping distance would extend further than anticipated. the dealer consistently told me that they could not duplicate the problem. now has gotten to the point that EBP light and HOLD light stay on steady and red Brake light flashes, due to this the smart cruise control and crash avoidance system become inoperable. Recently became aware that this issue is known to Hyundai an… | 240.0%ODI 11474908During a highway trip that was bumper to bumper traffic at approximately 15mph, the car suddenly would not accelerate while operating on gasoline (not electric). The engine revs would increase to maximum without movement from the car (as if the car was in neutral). After checking the gear lever to make sure it was still in D, tried to accelerate again and engine rev high without movement. Eventually car came to stop with brakes, and the car could move on electric power (in hybrid mode), pulled over and turned off the car to visually inspect. Af… | 00.0%No examples available for this selection. |
| Seat Belts | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 220.0%ODI 11508079Seat belts are stuck and most times does not get intact or reset after you get out of car seat. It has been happening over a month. | 00.0%No examples available for this selection. | 120.0%ODI 11740246Installing a car seat and the belt buckle failed. The plastic part split and no longer holds the belt together. This was under regular pressure with standard leverage that the car seat design calls for. Nothing was ever on top of the buckle and it is not damaged in any other way at all other than the failure. They refused to replace it via warranty. | 00.0%No examples available for this selection. |
| Vehicle Speed Control | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 220.0%ODI 11362905 · 21,000 miAPPARENTLY, A FRONT-END COLLISION OCCURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED IN A PARKING LOT RESULTING IN $1232 IN DAMAGE TO BODY PARTS, ANTI-COLLISION RADAR, AND ELECTRONIC CRUISE CONTROL. ASTONISHINGLY, THE BUMPER AND EVEN THE FRONT LICENSE PLATE SUSTAINED ALMOST NO VISIBLE DAMAGE WHATSOEVER. SEE PHOTOS ATTACHED. THE COLLISION MUST HAVE HAPPENED AT EXTREMELY LOW SPEED AND IT IS OBVIOUS THE FRONT BUMPER DID NOTHING TO PROTECT THE REST OF THE CAR--ITS PRIMARY INTENDED FUNCTION. THIS WOULD BE THE EQUIVALENT OF A HOUSE BURNING DOWN… | 00.0%No examples available for this selection. | 120.0%ODI 11474908During a highway trip that was bumper to bumper traffic at approximately 15mph, the car suddenly would not accelerate while operating on gasoline (not electric). The engine revs would increase to maximum without movement from the car (as if the car was in neutral). After checking the gear lever to make sure it was still in D, tried to accelerate again and engine rev high without movement. Eventually car came to stop with brakes, and the car could move on electric power (in hybrid mode), pulled over and turned off the car to visually inspect. Af… | 00.0%No examples available for this selection. |
| Engine | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 110.0%ODI 11474067In the middle lane of a multiple lane highway, it suddenly gave a very confusing warning on the dashboard. It lost power and slowed down quickly to below 40 mph. It didn't help to press down the gas pedal. I was forced to switch from the middle lane to the passing lane in order to reach the shoulder. The car was side swept by another car in the passing lane because it was at low speed. Once it reached on the shoulder it stopped completely. If it gave a clear warning, for example, "pull out immediately!", and flashed the emergency light automati… | 120.0%ODI 11766142The engine coolant can leak into the exhaust because air a known design flaw. When the the engine turns on after being in electric mode the coolant pump starts and pushes it out the exhaust causing a sudden over heating of the engine. This causes the car to stall and can be very dangerous at freeway speeds. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Structure | Too few reports for a range | 12,000 mi | 1 (sparse) | ODI 11472321 · 12,000 miThe contact owns a 2018 Hyundai Ioniq Hybrid. The contact stated that upon inspection, it was discovered that both the passenger’s side front and rear carpets had become soaked with water and condensation from the operation of the air conditioning unit. The contact was also concerned that mold was present due to the failure. The local dealer was contacted and a service appointment was scheduled. The manufacturer was not yet notified. The failure mileage was 12,000. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 1 | None | ODI 11737631I am writing to dispute the denial of my paint defect warranty claim formally and to demand that Hyundai Motor America reconsider its decision. My 2018 Hyundai Ioniq (Silver, VIN: [XXX] ) is exhibiting significant paint bubbling , the identical defect that Hyundai has already acknowledged and accepted responsibility for in white-painted vehicles across multiple model years. Timeline of Events • I first contacted Hyundai Customer Care by phone, and was directed to visit an authorized dealership. • On May 8, 2025, I visited Tustin Hyundai, wh… |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2021: 2 complaints · 2022: 2 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2021 | 1 | 2 | 2 |
| 2022 | 0 | 0 | 2 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2021 | 5 | 0 | 0 |
| 2022 | 3 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor | Structure | Unknown Or Other | Visibility/Wiper |
|---|---|---|---|---|
| Engine And Engine Cooling:Exhaust System:Emission Control:Catalytic Convertor | — | 0 | 0 | 0 |
| Structure | 0 | — | 0 | 0 |
| Unknown Or Other | 0 | 0 | — | 0 |
| Visibility/Wiper | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.