2004 Jayco JAY FEATHER: complaints, problems and recalls

AFTER TWO YEARS OF LIMITED SERVICE, THE FRAME ON MY TRAVEL TRAILER BENT SEVERELY MAKING THE UNIT UNUSABLE. THERE WAS NO INDICATION OF WHY THE FRAME FAILED OR ANY PRELIMINARY INDICATION UNTIL IT HAPPENED. THE MANUFACTURE CLAIMS NO RESPONSIBILITY FOR ENGINEERING DEFECTS. THERE HAVE BEEN DOCUMENTED ACCOUNTS OF SEVERAL OTHER OWNERS WITH THE SAME ISSUE. I HAVE HAD A FRAME SPECIALIST REPAIR THE UNIT, BUT AM CONCERNED WITH THE LONGEVITY AND THE OTHER UNITS ON THE ROAD. [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC…

Owner-reported narrative. Look up ODI 10137263 at NHTSA ↗

Reported: 2004-07-20 (July 20, 2004)

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH OPTIONAL 6 GALLON DSI GAS/ELECTRIC WATER HEATERS WITH REMOTELY OPERATED 110-VOLT WATER HEATER ON/OFF SWITCHING, EXCESSIVE HEAT CAN BE GENERATED AT THE WIRE CONNECTIONS TO THE WATER HEATER WHILE THE HEATER IS BEING OPERATED ON 110 VOLTS.

Consequence: THIS HAS RESULTED IN HEAT AND SMOKE DAMAGE TO THE WATER HEATER INSULATION, PLUMBING, WIRING AND WATER HEATER COMPARTMENT.

Remedy: DEALERS WILL CONDUCT A DETAILED INSPECTION OF THE WATER HEATER WIRING, REMOTE RELAY AND REMOVE ANY EXCESSIVE INSULATION AT THE CONNECTION BETWEEN THE SUPPLY LINE AND THE INTERNAL WATER HEATER WIRING IN THE WATER JUNCTION BOX. THE RECALL BEGAN ON AUGUST 12, 2004. OWNERS SHOULD CONTACT JAYCO AT 1-219-825-5861.

Reported: 2004-11-18 (November 18, 2004)

CERTAIN TRAVEL TRAILERS HAVE THE POTENTIAL FOR THE BRAKE WIRES TO BE IMPROPERLY SECURED ALONG THE TRAILER FRAME. THIS COULD LEAD TO THE BRAKE WIRES COMING IN CONTACT WITH THE AXLE MOUNTING PLATE AND CHAFING THROUGH THE PROTECTIVE INSULATION.

Consequence: THIS CONDITION MAY RESULT IN LOSS OF BRAKING, WHICH COULD LEAD TO A CRASH OR PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE AND RE-ROUTE THE AXLE BRAKE WIRE TO CLEAR THE AXLE MOUNTING PLATE. THE RECALL BEGAN DECEMBER 1, 2004. OWNERS SHOULD CONTACT JAYCO AT 574-825-0608.

Reported: 2004-11-17 (November 17, 2004)

ON CERTAIN TRAVEL TRAILERS, THE FEDERAL IDENTIFICATION LABEL HAS THE INCORRECT TIRE INFLATION LISTED.

Consequence: FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS OR TIRE INFLATION RECOMMENDATION CAN RESULT IN TIRE FAILURE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REMOVE THE INCORRECT FEDERAL IDENTIFICATION LABEL AND INSTALL A NEW CORRECTED FEDERAL IDENTIFICATION LABEL. THE RECALL BEGAN DECEMBER 2004. OWNERS SHOULD CONTACT JAYCO AT 574-825-0608.

Reported: 2017-11-21 (November 21, 2017)

Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.