2019 Jayco REDHAWK: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
5 distinct recall campaigns
2,000 mi median reported failure mileage
Scope: 2019 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
2020: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11348558 · 2020-08-11 (August 11, 2020)
TL* THE CONTACT OWNS A 2019 JAYCO REDHAWK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE ODOR OF BURNING SMOKE WAS PRESENT. AFTER STOPPING TO INSPECT THE VEHICLE IT WAS DISCOVERED THE INCANDESCENT LIGHT BULB IN THE STORAGE UNIT HAD OVERHEATED CAUSING DAMAGE TO THE LIGHT COVER AND ITEMS INSIDE THE STORAGE UNIT. THE CONTACT INDICATED THAT THE FAILURE WAS DUE TO ITEMS MOVING INSIDE THE STORAGE SPACE MAKING CONTACT WITH THE LIGHT BULB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILE…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11348558 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V451000 · Equipment:Other:Labels
Reported: 2018-07-05 (July 5, 2018)
Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Consequence: An overloaded vehicle has an increased risk of a crash.
Remedy: Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
NHTSA campaign record ↗19V174000 · Parking Brake:Conventional:Mechanical:Linkage And Cable
Reported: 2019-03-06 (March 6, 2019)
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Greyhawk and Redhawk motorhomes. The parking brake cable ends may be too small, allowing the cable to disconnect, preventing the emergency brake from engaging.
Consequence: Without the parking brake being engaged, the vehicle may unintentionally move, especially when parked on an incline, increasing the risk of a crash.
Remedy: Jayco has notified owners, and dealers will replace the parking brake cable, free of charge. The recall began March 15, 2019. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9803428.
NHTSA campaign record ↗19V690000 · Electrical System: Instrument Cluster/Panel | Seat Belts:Front:Warning Light/Devices
Reported: 2019-10-01 (October 1, 2019)
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Redhawk SE motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
Remedy: GM will notify owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 9, 2019. Owners may contact GMC customer service at 1-800-462-8782 or Jayco customer service at 1-800-517-9137.
NHTSA campaign record ↗20V548000 · Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer | Equipment:Recreational Vehicle/Trailer
Reported: 2020-09-09 (September 9, 2020)
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Consequence: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy: Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
NHTSA campaign record ↗21V204000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2021-03-24 (March 24, 2021)
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 480.0%ODI 11452684I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Engine | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 240.0%ODI 11460299We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it inspected and recall taken care of. Upon arrival that morning, was told they did not have the parts, would have to order them & their technician just called in "sick". Appointment was rescheduled once they had the recall parts in for Nov 15, 2021, agai… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10816239 · 2,000 miSINCE THE PURCHASE OF THIS CLASS C RV I HAVE NOTICED CRACKS FORMING ON THREE OCCASIONS ON THE OUTSIDE FIBERGLASS OF THE OVER CAB AREA. THE CRACKS FORMED ON TOP CLOSE TO THE EDGE OF THE CAB ON BOTH SIDES AROUND HALFWAY FROM THE ROOF LINE AND THE CURVED AREA. INSTEAD OF SOME RANDOM FIBERGLASS CRACKS THIS CRACKS APPEAR TO ME MORE OF A STRESS RELATED PROBLEM OR SOME TYPE OF STRUCTURAL DEFECT IN DESIGN AS THEY APPEARED DIRECTLY ACROSS FROM EACH OTHER ON BOTH SIDES OF THE CAB AND RE-APPEAR AFTER REPAIRS. THE FIRST CRACKS WERE NOTED IN FEB 2015 ON THE… | 00.0%No examples available for this selection. | 1100.0%ODI 10981240 · 1,000 miTL* THE CONTACT OWNS A 2018 (NA) JAYCO REDHAWK XD. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED A HOLE UNDER THE SOFA BED THAT EXPOSED THE MOTOR HOME'S BUILT-IN GENERATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11232269WE HAVE RECEIVED 3 RECALL NOTICES PERTAINING TO THE SHOWER ENCLOSURE IN OUR MOTORHOME. WE HAVE ATTEMPTED TO HAVE THE REPAIR MADE BY 2 DIFFERENT LOCAL DEALERS & HAVE BEEN UNSUCCESSFUL. WE CONTACTED THE CUSTOMER SERVICE DEPT. AT JAYCO & RECEIVED NO HELP. THIS IS A SAFETY RECALL (#16V-568) THAT DOESN'T SEEM IMPORTANT ENOUGH TO OUR LOCAL JAYCO DEALERSHIPS TO ADDRESS. WE ALSO SENT A DETAILED LETTER TO JAYCO'S REGULATORY COMPLIANCE DIVISION, AND RECEIVED NO RESPONSE. YESTERDAY WE RECEIVED ATECHNICAL SERVICE BULLETIN NOTIFICATION TSB #19-022 PERTAININ… | 00.0%No examples available for this selection. | 1100.0%ODI 11697353Description of the Incident: While driving our RV on the expressway, the slide-out unexpectedly extended on its own without anyone pressing the control button or getting up from their seat. The slide-out extended several feet outward while the vehicle was moving at highway speed. Component/System that Failed: The slide-out mechanism/control system malfunctioned. It appears to have activated spontaneously. The component is available for inspection upon request. Safety Risk: This malfunction created an extreme safety hazard. The slide-out expande… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Air Bags | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 150.0%ODI 10714900 · 2,014 miTHE SRS WARNING LIGHT REMAINED ON CONSTANTLY. HAD IT REPAIRED AT 4984 MILES. FORD REPAIR FACILITY FOUND CHAFFED/FRAYED WIRING WHERE UNPROTECTED WIRES WERE ROUTED BY THE COACH MANUFACTURER THROUGH OR NEAR AN ALUMINUM PANEL TO THE LEFT OF THE DRIVERS SEAT . REPAIR REPORT AND PHOTO ARE AVAILABLE. THIS CAUSED THE FAILURE OF THE SRS. NO INJURY OR ACCIDENT OCCURRED BUT THE POSSIBILITY OF FIRE AND NO AIRBAG IN A CRASH COULD HAVE RESULTED. *TR | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11348558 · 2,000 miTL* THE CONTACT OWNS A 2019 JAYCO REDHAWK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE ODOR OF BURNING SMOKE WAS PRESENT. AFTER STOPPING TO INSPECT THE VEHICLE IT WAS DISCOVERED THE INCANDESCENT LIGHT BULB IN THE STORAGE UNIT HAD OVERHEATED CAUSING DAMAGE TO THE LIGHT COVER AND ITEMS INSIDE THE STORAGE UNIT. THE CONTACT INDICATED THAT THE FAILURE WAS DUE TO ITEMS MOVING INSIDE THE STORAGE SPACE MAKING CONTACT WITH THE LIGHT BULB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILE… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11697353Description of the Incident: While driving our RV on the expressway, the slide-out unexpectedly extended on its own without anyone pressing the control button or getting up from their seat. The slide-out extended several feet outward while the vehicle was moving at highway speed. Component/System that Failed: The slide-out mechanism/control system malfunctioned. It appears to have activated spontaneously. The component is available for inspection upon request. Safety Risk: This malfunction created an extreme safety hazard. The slide-out expande… | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Service Brakes | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 120.0%ODI 11452684I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stopping my RV. There were not any lights lit up on the dashboard before or after this incident. If i was going 70 down a busy highway, the outcome of this incident would be much different. My children would be planning my funeral today. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Electrical System | Too few reports for a range | 2,000 mi | 1 (sparse) | ODI 11348558 · 2,000 miTL* THE CONTACT OWNS A 2019 JAYCO REDHAWK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE ODOR OF BURNING SMOKE WAS PRESENT. AFTER STOPPING TO INSPECT THE VEHICLE IT WAS DISCOVERED THE INCANDESCENT LIGHT BULB IN THE STORAGE UNIT HAD OVERHEATED CAUSING DAMAGE TO THE LIGHT COVER AND ITEMS INSIDE THE STORAGE UNIT. THE CONTACT INDICATED THAT THE FAILURE WAS DUE TO ITEMS MOVING INSIDE THE STORAGE SPACE MAKING CONTACT WITH THE LIGHT BULB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILE… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System |
|---|---|
| Electrical System | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.