U.S. public vehicle records

2014 Jeep CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2,647 owner complaints analyzed

13 distinct recall campaigns

37,398 mi median reported failure mileage

Scope: 2014 model year. Data updated: 2026-09-30 (September 30, 2026). 1,883 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 1,453 of 2,647 complaints (54.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	1,200	45.3%
Braking behavior	438	16.5%
Engine operation	379	14.3%
Electrical and battery issues	277	10.5%
Steering behavior	138	5.2%
Fuel system concerns	96	3.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

1,453

Engine

515

Electrical System

437

Unknown Or Other

283

Fuel/Propulsion System

186

Service Brakes

184

Vehicle Speed Control

181

Steering

118

Power Train: 1,453; Engine: 515; Electrical System: 437; Unknown Or Other: 283; Fuel/Propulsion System: 186; Service Brakes: 184; Vehicle Speed Control: 181; Steering: 118

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

731

25,000 to 49,999

404

50,000 to 74,999

339

75,000 to 99,999

226

100,000 to 149,999

140

150,000 and above

Under 25,000: 731; 25,000 to 49,999: 404; 50,000 to 74,999: 339; 75,000 to 99,999: 226; 100,000 to 149,999: 140; 150,000 and above: 43

Under 25,000 miles has the most reports with usable mileage (731). 764 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

219

2015

382

2016

398

2017

213

2018

203

2019

297

2020

242

2021

160

2022

131

2023

154

2024

100

2025

105

2026

2014: 219; 2015: 382; 2016: 398; 2017: 213; 2018: 203; 2019: 297; 2020: 242; 2021: 160; 2022: 131; 2023: 154; 2024: 100; 2025: 105; 2026: 43

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 1,200 complaint narratives. Braking behavior appears in 438 complaint narratives. Engine operation appears in 379 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10560953 · 2014-01-23 (January 23, 2014)

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE T…

Owner-reported narrative. Look up ODI 10560953 at NHTSA ↗

Owner report 10563446 · 2014-02-07 (February 7, 2014)

I PURCHASED MY NEW JEEP CHEROKEE ON 2/2/2014. FROM VERY SOON AFTER I BEGAN DRIVING IT, I WAS AWARE THAT THERE WAS AN UNUSUALLY HIGH AMOUNT OF NOISE COMING FROM THE FRONT END WHEN THE CAR WAS GOING MORE THAN 30 MPH OR SO; IT SOUNDED AS IF THE CAR HAD A PROPELLER. I RETURNED THE CAR TO THE DEALERSHIP THE FOLLOWING DAY (I RESIDE ABOUT 35 MILES AWAY). AT FIRST, THEY THOUGHT IT WAS A TRANSMISSION NOISE, BUT IT WAS SUBSEQUENTLY DIAGNOSED AS A BAD WHEEL BEARING. AFTER A NEW BEARING WAS SHIPPED OVERNIGHT FROM DETROIT, IT WAS DISCOVERED THAT THE BEARING…

Owner-reported narrative. 10 miles reported. Look up ODI 10563446 at NHTSA ↗

Owner report 10564199 · 2014-02-13 (February 13, 2014)

DRIVING ON THE HIGHWAY AT 65MPH WHEN THE GAS PEDAL BECAME UNRESPONSIVE. THERE WAS STILL ELECTRICAL POWER TO THE CAR BUT I COULD NOT ACCELERATE. THIS HAS HAPPENED A TOTAL OF 4 TIMES ON THE HIGHWAY TWICE BEFORE THE TRANSMISSION WAS REPLACED AND TWICE AFTER. ALL TIMES I MADE IT SAFELY TO THE SHOULDER AND COULD NOT GET THE JEEP IN PARK. I SHUT THE JEEP DOWN AND STARTED IT AGAIN, IT FIXED THE ISSUE. I WAS ABLE TO GET THE JEEP OFF OF THE HIGHWAY AND TO THE DEALERSHIP. *TR

Owner-reported narrative. 200 miles reported. Look up ODI 10564199 at NHTSA ↗

Owner report 10565092 · 2014-02-20 (February 20, 2014)

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION SHIFTED TO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,700. UPDATED 03/25/14*LJ THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL TIMES. WHEN THE TRANSMISSION DOWNSHIFTED THERE WAS A DELAY BEFORE THE VEHICLE MOVED, IN SPITE OF PRESSING…

Owner-reported narrative. 2,700 miles reported. Look up ODI 10565092 at NHTSA ↗

Owner report 10565694 · 2014-02-24 (February 24, 2014)

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REAR DIFFERENTIAL HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600. UPDATED 05/28/14 MA UPDATED 05/29/2014 *JS THE CONSUMER WAS ADVISED THE FAILURE WAS DUE TO A SOFTWARE ISSUE. UPDATED 05/29/2014 *JS

Owner-reported narrative. 543 miles reported. Look up ODI 10565694 at NHTSA ↗

Owner report 10565974 · 2014-02-26 (February 26, 2014)

I PURCHASED THIS VEHICLE ON DECEMBER 17TH SINCE I HAVE HAD IT.. IT JERKS VERY HARD WHILE DRIVER LIKE IT IS SWITCH GEARS WHEN I TOOK IT BACK TO THE DEALER SHIP CHERRYHILL TRIPLEX PUT ON MACHINE NOTHING WRONG BUT THE JEEP IS STILL DOING IT. TOOK BACK AGAIN ON FEBRUARY 17TH THEY STILL COULDN'T FIND THE PROBLEM BUT THE JEEP IS STILL DOING THE SAME THING. *TR

Owner-reported narrative. 300 miles reported. Look up ODI 10565974 at NHTSA ↗

Owner report 10566660 · 2014-03-02 (March 2, 2014)

WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR

Owner-reported narrative. 2,950 miles reported. Look up ODI 10566660 at NHTSA ↗

Owner report 10567955 · 2014-03-08 (March 8, 2014)

A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC…

Owner-reported narrative. 4,640 miles reported. Look up ODI 10567955 at NHTSA ↗

Recall history

13 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V293000 · Forward Collision Avoidance: Adaptive Cruise Control | Vehicle Speed Control:Accelerator Pedal

Reported: 2014-06-04 (June 4, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

Consequence: The unintended continued acceleration may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

NHTSA campaign record ↗

14V392000 · Suspension:Rear:Shock Absorber

Reported: 2014-07-02 (July 2, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

NHTSA campaign record ↗

15V041000 · Air Bags:Side/Window:Curtain | Air Bags:Side/Window

Reported: 2015-01-28 (January 28, 2015)

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Consequence: If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

NHTSA campaign record ↗

15V393000 · Structure:Body:Hatchback/Liftgate

Reported: 2015-06-22 (June 22, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Consequence: A short circuit in the liftgate control module may result in a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

NHTSA campaign record ↗

15V461000 · Equipment:Electrical:Radio/Tape Deck/Cd Etc.

Reported: 2015-07-23 (July 23, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

NHTSA campaign record ↗

15V509000 · Visibility:Windshield Wiper/Washer

Reported: 2015-08-12 (August 12, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

Consequence: BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

NHTSA campaign record ↗

16V529000 · Power Train:Automatic Transmission

Reported: 2016-07-12 (July 12, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

NHTSA campaign record ↗

16V590000 · Seats:Mid/Rear Assembly | Seats

Reported: 2016-08-10 (August 10, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Consequence: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

NHTSA campaign record ↗

17V824000 · Equipment

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

NHTSA campaign record ↗

18V332000 · Electrical System:Software | Vehicle Speed Control:Cruise Control | Electrical System:Wiring

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

NHTSA campaign record ↗

19V447000 · Power Train:Automatic Transmission

Reported: 2019-06-13 (June 13, 2019)

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Consequence: An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

NHTSA campaign record ↗

20V343000 · Power Train:Driveline:Differential Unit | Power Train:Automatic Transmission

Reported: 2020-06-11 (June 11, 2020)

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Consequence: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

NHTSA campaign record ↗

23V338000 · Structure:Body:Hatchback/Liftgate | Electrical System:Wiring: Rear Compartment/Trunk

Reported: 2023-05-11 (May 11, 2023)

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2,647 unique complaints in this selection. Analysis snapshot: 2026-09-30.

71.1%Usable mileage1,883 / 2,647 records

100.0%Valid incident date2,647 / 2,647 records

100.0%Valid filing date2,647 / 2,647 records

100.0%Ordered incident and filing dates2,647 / 2,647 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2026
Power Train	1,45354.9% ODI 10560953 2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE T… Look up ODI 10560953 at NHTSA ↗	99455.6% ODI 10654122 · 225 mi I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I … Look up ODI 10654122 at NHTSA ↗	61844.0% ODI 10810021 · 1,300 mi FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO… Look up ODI 10810021 at NHTSA ↗	64348.2% ODI 10929792 · 6,200 mi VEHICLE HESITATES TO ACCELERATE AFTER SLOWING OR STOPPING. DELAY IS SEVERAL SECONDS AND POSSES A SERIOUS RISK OF BEING STRUCK FROM BEHIND. THIS HAPPENS INTERMITTENTLY. Look up ODI 10929792 at NHTSA ↗	29442.9% ODI 11046490 · 535 mi TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED… Look up ODI 11046490 at NHTSA ↗	79548.4% ODI 11122133 · 200 mi THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECONDS FOR A DOWNSHIFT WITH ONLY COASTING POWER, NO ACCELERATION. THIS LAG TIME FOR A DOWNSHIFT & APPLICATION OF POWER CLEARLY NEEDS TO BE ADDRESSED BECAUSE IT IS HARDLY SAFE OR REASONABLE. Look up ODI 11122133 at NHTSA ↗	17256.6% ODI 11312125 · 75 mi VEHICLE STALLS WHILE IN MOTION ON CITY STREETS AND NEEDS TO BE PUT INTO PARK AND DRIVE AGAIN TO MOVE. VEHICLE HAS 85 MILES ON IT. PURCHASED 4 DAYS AGO. ON DAY AFTER PURCHASE VEHICLE STALLED WHILE GOING STRAIGHT ON 2 INSTANCES, IT STALLED ON A RIGHT TURN ON 2 INSTANCES, IT STALLED AT TAKEOFF AFTER BEING PARKED ONCE, IT STALLED WHEN TRYING TO BACK OUT OF PARKING SPACE 3 TIMES ON REVERSE. ON DAY 3 THE VEHICLE STALLED ON RIGHT TURN ONCE, GOING STRAIGHT ONCE AND WHILE EXITING PARKING LOT THE VEHICLE STALLED AND THE ENGINE SHUT OFF COMPLETELY WHILE … Look up ODI 11312125 at NHTSA ↗	9255.4% ODI 11406339 · 5,696 mi MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE. Look up ODI 11406339 at NHTSA ↗	2854.9% ODI 11483861 Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped… Look up ODI 11483861 at NHTSA ↗	266.7% ODI 11630925 · 11,500 mi The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the inciden… Look up ODI 11630925 at NHTSA ↗	120.0% ODI 11741012 I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken… Look up ODI 11741012 at NHTSA ↗
Engine	51519.5% ODI 10567955 · 4,640 mi A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC… Look up ODI 10567955 at NHTSA ↗	36420.4% ODI 10639307 · 800 mi AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR Look up ODI 10639307 at NHTSA ↗	31422.3% ODI 10887436 · 5,400 mi TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF … Look up ODI 10887436 at NHTSA ↗	25819.3% ODI 10936257 · 3,000 mi STOP/START FEATURE DANGER: I WAS MAKING A LEFT TURN, PULLING OUT FROM A DRIVEWAY IN HEAVY CROSS TRAFFIC. I WAS PULLING ONTO A FOUR LANE ROAD. JUST AS I STARTED TO LIFT MY FOOT FROM THE BRAKE, THE STOP/START FEATURE SHUT THE ENGINE OFF. THERE WAS A FULL TWO SECONDS BEFORE THE ENGINE STARTED. THE CROSS TRAFFIC HAD TO SLAM ON THE BRAKES TO AVOID HITTING ME. NORMALLY WHEN THE ENGINE THE RE-START DELAY IS SMALL, BUT BECAUSE THE ENGINE WAS SHUTTING OFF AS I TOOK MY FOOT OFF THE BRAKE, THIS ADDED A SIGNIFICANT DELAY BEFORE THE ENGINE RESTARTED AN… Look up ODI 10936257 at NHTSA ↗	15522.6% ODI 11054699 · 616 mi PLEASE SEE ATTACHED DOCUMENT Look up ODI 11054699 at NHTSA ↗	45727.8% ODI 11097812 · 1,400 mi ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT Look up ODI 11097812 at NHTSA ↗	4314.1% ODI 11307842 · 496 mi DRIVING MY VEHICLE DURING RUSH HOUR TRAFFIC WHEN THE CHECK ENGINE LIGHT CAME ON AND A THROTTLE ISSUE MESSAGE FLASHED, VEHICLE EXPERIENCED A DRASTIC LOSS OF POWER CAUSING AN UNSAFE DRIVING CONDITION FOR MYSELF AND OTHER MOTORISTS. THIS VEHICLE WAS PURCHASED NEW WITH ONLY 8 MILES ON THE ODOMETER, CURRENTLY HAS 500 MILES, VEHICLE HAS THE 2.4 LITER ENGINE AND AUTOMATIC 4X4 TRANSMISSION. CONTACTED THE JEEP DEALER WHEE I PURCHASED THE VEHICLE AND THEY DID NOT MENTION THAT THERE COULD BE A KNOWN ISSUE WITH THIS JEEP, HOWEVER AFTER SOME RESEARCH I FOUN… Look up ODI 11307842 at NHTSA ↗	2716.3% ODI 11396202 · 2,500 mi I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF … Look up ODI 11396202 at NHTSA ↗	815.7% ODI 11483861 Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped… Look up ODI 11483861 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11741012 I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken… Look up ODI 11741012 at NHTSA ↗
Electrical System	43716.5% ODI 10566660 · 2,950 mi WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR Look up ODI 10566660 at NHTSA ↗	31917.9% ODI 10644580 · 35 mi I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH… Look up ODI 10644580 at NHTSA ↗	29120.7% ODI 10876100 SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!! Look up ODI 10876100 at NHTSA ↗	34025.5% ODI 10983214 · 2,000 mi NEW 2017 JEEP CHEROKEE HAS COMPLETELY AND RANDOMLY SHUT OFF/SHUT DOWN WHILE DRIVING THREE TIMES. EXTREMELY DANGEROUS FAILURE MODE! VEHICLE HAS LESS THAN 2000 MILES AND IS LESS THAN 3 MONTHS OLD. FIRST INSTANCE: APRIL 27, 2017. DAUGHTER DRIVING. GOING UP A HILL ON CITY ROAD AT APPROXIMATELY 45MPH. VEHICLE JUST DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. SECOND INSTANCE: APRIL 28, 2017. OWNER DRIVING. ON INTERSTATE 376 GOING 65MPH. VEHICLE JUST DIED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. THIRD INSTA… Look up ODI 10983214 at NHTSA ↗	18827.4% ODI 11072894 · 466 mi GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD. Look up ODI 11072894 at NHTSA ↗	33720.5% ODI 11091657 · 1,000 mi THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FROM A FEW SECONDS OR UNTIL I SHUT THE VEHICLE OFF AND TURN IT BACK ON. Look up ODI 11091657 at NHTSA ↗	3310.9% ODI 11360125 · 11,700 mi WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO… Look up ODI 11360125 at NHTSA ↗	2213.3% ODI 11396202 · 2,500 mi I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF … Look up ODI 11396202 at NHTSA ↗	815.7% ODI 11523140 Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it’s burning Look up ODI 11523140 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11764248 I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August. Look up ODI 11764248 at NHTSA ↗
Unknown Or Other	28310.7% ODI 10713512 THE TRANSMISSION IS LATE TO PUT INTO GEAR. IT IS A VERY HARD AND LATE SHIFT. WHEN COMING TO A STOP THE VEHICLE WILL NOT GO AFTER STOP, ALMOST LIKE PUTS ITSELF INTO NEUTRAL AND WITH ENOUGH GAS WILL POP BACK INTO DRIVE. HAS HAPPENED MANY TIMES WHEN COMING OUT INTO TRAFFIC MAKING IT VERY UNSAFE AND NEARLY CAUSING ACCIDENTS. *TR Look up ODI 10713512 at NHTSA ↗	25714.4% ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗	31322.3% ODI 10871876 I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY TO BE ADVISED A FEW MONTHS LATER BY FCA THAT THE VEHICLE IS NO LONGER TOWABLE AS PURCHASED. IF THE CUSTOMER DESIRES TO TOW THE VEHICLE THEN THE CUSTOMER CAN PURCHASE A NEWLY RELEASED WIRING KIT AND PAY A DEALER TO INSTALL IT. ADDITIONALLY, THE CUSTOM… Look up ODI 10871876 at NHTSA ↗	34325.7% ODI 10995781 · 900 mi SUDDEN SHATTERED SUNROOF Look up ODI 10995781 at NHTSA ↗	17325.2% ODI 11063399 THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN THE SAFETY MEASURES DON'T WORK. PLEASE STOP MAKING THE HEAD RESTS LEAN FORWARD. Look up ODI 11063399 at NHTSA ↗	25715.6% ODI 11098659 · 200 mi VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON. Look up ODI 11098659 at NHTSA ↗	3611.8% ODI 11277328 · 740 mi I TOOK MY FOOT OF THE ACCELERATOR TO APPLY THE BRAKES AND THE CAR CONTINUED TO ACCELERATE EVEN AS I APPLIED THE BRAKES. I HAD TO APPLY THE BRAKES FOR A MILE OR TWO UNTIL I COULD SAFELY PULL OVER. ONCE I PULLED OVER AND COMPLETELY STOPPED THE RPMS WENT OVER 7000. I TURNED THE CAR OFF AND RESTARTED IT. THE RPMS AGAIN WENT OVER 7000. I LET THE CAR SIT FOR A FEW MINUTES AND STARTED THE CAR ONCE AGAIN. THE CAR OPERATED JUST FINE AFTER THIS. WE TOOK THE CAR INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. Look up ODI 11277328 at NHTSA ↗	2414.5% ODI 11396202 · 2,500 mi I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF … Look up ODI 11396202 at NHTSA ↗	35.9% ODI 11518445 Unknown The brake and gas pedal are so close to each other that when I switched from one to the other my foot scraped the brake pedal causing the car to stop or speed up. I am afraid to drive it. I paid cash($44000) for it. I notified the dealership and then had to come to the nursing home for rehab and have been unable to take it back so it’s sitting at my daughters house for over 6 mos. The dealership was emailing me frequently to come in and check out their cars but when I told them that I wanted a car for that one and I was afraid to drive … Look up ODI 11518445 at NHTSA ↗	00.0% No examples available for this selection.	240.0% ODI 11741012 I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken… Look up ODI 11741012 at NHTSA ↗
Vehicle Speed Control	1816.8% ODI 10579742 · 6,500 mi I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED… Look up ODI 10579742 at NHTSA ↗	1196.7% ODI 10644794 · 23 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS N… Look up ODI 10644794 at NHTSA ↗	755.3% ODI 10875979 · 8,986 mi TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK Look up ODI 10875979 at NHTSA ↗	594.4% ODI 11000819 · 9,700 mi TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE ENGINE REVVED. AFTER APPLYING THE BRAKES, THE VEHICLE RESUMED NORMAL SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (STEPHENS CHRYSLER JEEP DODGE RAM 200 NORTH STREET, BENNINGTON, VT, 05201) WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700. Look up ODI 11000819 at NHTSA ↗	202.9% ODI 11072894 · 466 mi GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD. Look up ODI 11072894 at NHTSA ↗	825.0% ODI 11121248 · 450 mi BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL. Look up ODI 11121248 at NHTSA ↗	82.6% ODI 11360125 · 11,700 mi WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO… Look up ODI 11360125 at NHTSA ↗	21.2% ODI 11560125 ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNC… Look up ODI 11560125 at NHTSA ↗	12.0% ODI 11567587 Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going… Look up ODI 11567587 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	1847.0% ODI 10575104 · 900 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AN ELECTRONIC BRAKE CONTROL IN ORDER TO TOW 4500 POUNDS AS STATED IN THE OWNERS MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AN ELECTRONIC BRAKE CONTROL WOULD NEED TO BE INSTALLED IN ORDER TO REPAIR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/19/14 MA THE CONSUMER STATED THIS WAS A REPAIR ISSUE. NORMALLY, THERE IS A PLUG AVAILABLE TO INSTAL… Look up ODI 10575104 at NHTSA ↗	1287.2% ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR Look up ODI 10668629 at NHTSA ↗	926.5% ODI 10788109 · 2 mi BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE. Look up ODI 10788109 at NHTSA ↗	554.1% ODI 10985518 · 85 mi WE JUST PURCHASED ABOVE VEHICLE WITH 13 MILES ON IT. LIKE THE CAR, BUT WE WERE CRAWLING ALONG AND THE CAR IN FRONT OF US STOPPED. MY HUSBAND TRIED TO STOP AND HIT BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME. THE BRAKE PEDAL AND GAS WERE SIDE BY SIDE AND HE HIT BOTH AT SAME TIME. NO SPACE BETWEEN THE PEDALS AT ALL. COST US OVER 3,000 JUST FOR OURS. THINKING OF GETTING ANOTHER VEHICLE JUST BECAUSE OF THE ABOVE. Look up ODI 10985518 at NHTSA ↗	345.0% ODI 11143377 1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT. Look up ODI 11143377 at NHTSA ↗	1006.1% ODI 11098659 · 200 mi VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON. Look up ODI 11098659 at NHTSA ↗	247.9% ODI 11351537 · 2,000 mi WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND. Look up ODI 11351537 at NHTSA ↗	137.8% ODI 11402644 · 1,400 mi WE WERE IN A FRONT IMPACT VEHICLE ACCIDENT. AIRBAGS DIDN'T DEPLOY, BRAKES FAILED AFTER IMPACT AND THE ENGINE DIDN'T SHUT DOWN. I HAD TO DISCONNECT THE ECU POWER RELAY FOR THE ENGINE TO STOP. Look up ODI 11402644 at NHTSA ↗	35.9% ODI 11514435 New car after 1000 miles when I put it in reverse to back up the car, once I press down the brake pedal it making loud dada tapping noise, I brought it back to dealership 3 times and never been fixed, 2nd time they change the front rotors and noise is gone for 5 days, then tapping noise back again, some times when on D driving mode when slow down on traffic light speed down to 5-10mph, some time can hear that noise too. I also try to bring to different dealership to get this fix but when reception hear is tapping noise in reverse then told me s… Look up ODI 11514435 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	1184.5% ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗	583.2% ODI 10639639 · 175 mi POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR Look up ODI 10639639 at NHTSA ↗	523.7% ODI 10850836 · 1,000 mi JEEP ACTIVELY MARKETS AND PROMOTES THE CHEROKEE AS TOWABLE FOUR-WHEELS-ON-THE-GROUND BEHIND MOTORHOMES. BEFORE I PURCHASED MY 2016 JEEP CHEROKEE TRAILHAWK IN NOVEMBER, 2015, I CONFIRMED BY REFERENCE TO THE OWNER'S MANUAL THAT THIS WAS TRUE. IN FEBRUARY, 2016, I BEGAN TO SEE DISCUSSIONS IN THE FAMILY MOTOR COACH ASSOCIATION (FMCA) MAGAZINE, AND IN THE FMCA WEBSITE FORUMS AS TO A TOWING ISSUE WHEN THE JEEP CHEROKEE IS TOWED FOUR-ON-THE-GROUND BEHIND A MOTORHOME; THE ISSUE BEING A SEVERE WOBBLE IN THE JEEP CHEROKEE'S FRONT END--SEVERE ENOUGH TO D… Look up ODI 10850836 at NHTSA ↗	453.4% ODI 11021528 · 42 mi WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP. Look up ODI 11021528 at NHTSA ↗	304.4% ODI 11131672 · 6,912 mi MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS … Look up ODI 11131672 at NHTSA ↗	1207.3% ODI 11131635 · 3,300 mi I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR. Look up ODI 11131635 at NHTSA ↗	216.9% ODI 11351537 · 2,000 mi WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND. Look up ODI 11351537 at NHTSA ↗	31.8% ODI 11476110 After approximately 30 minutes of operation, the vehicle begins to develop an intermittent steering play. The best way to describe it is like when a torque wrench reaches the torque setting and breaks. A slight steering correction suddenly breaks a small amount. It makes maintaining lane position much more difficult. The condition also seems to be induced when descending down a grade. It becomes noticeable at speeds above 45 MPH. I have taken the vehicle to both Jeep dealerships in Tucson, AZ and I opened a STAR case. The vehicle checked… Look up ODI 11476110 at NHTSA ↗	35.9% ODI 11533515 While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc. Look up ODI 11533515 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	10.1% ODI 11680944 The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the message "4WD Unavailable - Service Soon" was displayed with the 4WD icon illuminated intermittently for three months. The contact that while driving at 15-25 MPH, and there was a slight grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads and rotors needed to be replaced, and the PTU needed to be replaced. The vehic… Look up ODI 11680944 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	11,000–66,000 mi	33,000 mi	1101	ODI 10564199 · 200 mi DRIVING ON THE HIGHWAY AT 65MPH WHEN THE GAS PEDAL BECAME UNRESPONSIVE. THERE WAS STILL ELECTRICAL POWER TO THE CAR BUT I COULD NOT ACCELERATE. THIS HAS HAPPENED A TOTAL OF 4 TIMES ON THE HIGHWAY TWICE BEFORE THE TRANSMISSION WAS REPLACED AND TWICE AFTER. ALL TIMES I MADE IT SAFELY TO THE SHOULDER AND COULD NOT GET THE JEEP IN PARK. I SHUT THE JEEP DOWN AND STARTED IT AGAIN, IT FIXED THE ISSUE. I WAS ABLE TO GET THE JEEP OFF OF THE HIGHWAY AND TO THE DEALERSHIP. TR Look up ODI 10564199 at NHTSA ↗ ODI 10565092 · 2,700 mi TL THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION SHIFTED TO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,700. UPDATED 03/25/14LJ THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL TIMES. WHEN THE TRANSMISSION DOWNSHIFTED THERE WAS A DELAY BEFORE THE VEHICLE MOVED, IN SPITE OF PRESSING… Look up ODI 10565092 at NHTSA ↗ ODI 10565694 · 543 mi TL THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REAR DIFFERENTIAL HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600. UPDATED 05/28/14 MA UPDATED 05/29/2014 JS THE CONSUMER WAS ADVISED THE FAILURE WAS DUE TO A SOFTWARE ISSUE. UPDATED 05/29/2014 JS Look up ODI 10565694 at NHTSA ↗
Engine	15,033–67,396 mi	40,000 mi	399	ODI 10567955 · 4,640 mi A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC… Look up ODI 10567955 at NHTSA ↗ ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10578105 · 2,400 mi I WAS TRAVELING ON 295N IN LEFT LANE JUST PASSING MALL TRAFFIC WHEN ALL OF MY WARNING GAUGES STARTED TO GO OFF, OVER HEAT, OIL, CHECK ENGINE AND OTHERS. THERE WAS A LOUD EXPLOSION THAT SOUNDED LIKE A SHOT GUN IN A BARREL, THE CAR WAS ALL THE WAY TO HOT. IT DIED AND I WAS ABLE TO DIRECT IT OVER TO THE LEFT LANE AND TO THE SHOULDER OF THE HIGHWAY. IT WAS ONLY 2 AND 1/2 MONTHS OLD WITH 2400 MILES ON IT. I CALLED FOR A TOW TO DEALER SHIP. STATE POLICE ARRIVED ON SCENE FOR SAFETY. *TR Look up ODI 10578105 at NHTSA ↗
Electrical System	16,532–77,000 mi	40,000 mi	273	ODI 10566660 · 2,950 mi WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR Look up ODI 10566660 at NHTSA ↗ ODI 10576729 · 1,590 mi I WAS SITTING STILL WHEN THE ENGINE STOPPED RUNNING AND WOULD NOT START AGAIN. I CALLED ROADSIDE ASSISTANCE AND THEY HAULED MY VEHICLE TO THE DEALER.THE DEALER CALLED TUES 4/2/14 AND SAID THAT IT WAS FIXED I PICKED IT UP AND ABOUT 3 MI FROM THE DEALER THE ENGINE STALLED AGAIN THIS TIME I WAS TRAVELING ABOUT 10 MI PER HOUR COMING UP ON A STOP SIGN I AGAIN CALLED ROADSIDE ASSISTANCE AND THEY HAULED IT BACK TO THE DEALER. THE DEALER CALLED IN THE AFTERNOON AND SAID IT IS FIXED .I HOPE IT IS. IF I HAD BEEN TRAVELING A HIGHWAY SPEED THIS COULD HA… Look up ODI 10576729 at NHTSA ↗ ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗
Unknown Or Other	18,000–71,700 mi	46,000 mi	183	ODI 10716828 · 11,000 mi I BOUGHT THIS JEEP AT CROWN CHRYSLER JEEP IN CHATTANOOGA, TN. MY TRANSMISSION KEEPS HAVING PROBLEMS. THE CAR SHAKES ROUGHLY WHEN SHIFTING. I BROUGHT THE CAR SEVERAL TIMES TO THE DEALERSHIP AND ASK FOR ADVICE. THE DEALER SAYS THERE IS NOT FIX FOR THE PROBLEM.YET, JEEP CONTINUES SELLING THE CAR TO CUSTOMERS. I HAVE CONTACTED FIAT/JEEP/CHRYSLER AND THEY SEEM NOT TO CARE ON THE PROBLEM AND CONTINUE SAYING THEY ARE WORKING TO FIX PROBLEM. PLEASE HELP, FORCE THIS PEOPLE TO MAKE IT RIGHT. Look up ODI 10716828 at NHTSA ↗ ODI 10717603 · 22,500 mi 2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEA… Look up ODI 10717603 at NHTSA ↗ ODI 10722460 · 14,415 mi UPON ACCELERATION FROM FULL STOP MY JEEP MADE A LOUD CLUNKING SOUND FROM THE REAR OF THE VEHICLE WHICH FELT LIKE SOMETHING WAS JAMMED IN THE AXLE. HAD THE VEHICLE TOWED TO COURTESY MOTORS IN DANVILLE, IL AND THEY REPLACED THE REAR DIFFERENTIAL. THEY REFUSED TO PROVIDE A LOANER ALTHOUGH IT TOOK 4 DAYS TO REPAIR. WHEN I PICKED IT UP ON 5/26 THE SAME ISSUE WAS STILL PRESENT. I WAS TOLD TO "BABY IT" ON MY 4 HOUR DRIVE HOME AND TAKE IT TO MY DEALER. MY DEALER IDENTIFIED THE 2ND ISSUE AS THE POWER TRANSFER UNIT WHICH IS BEING REPLACED AS WELL. MY DEA… Look up ODI 10722460 at NHTSA ↗
Fuel/Propulsion System	29,191–70,000 mi	48,500 mi	125	ODI 10605859 · 520 mi WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. *TR Look up ODI 10605859 at NHTSA ↗ ODI 10607916 · 3,941 mi SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN B… Look up ODI 10607916 at NHTSA ↗ ODI 10621369 · 3,500 mi I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I… Look up ODI 10621369 at NHTSA ↗
Service Brakes	17,398–68,879 mi	40,953 mi	83	ODI 10575104 · 900 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AN ELECTRONIC BRAKE CONTROL IN ORDER TO TOW 4500 POUNDS AS STATED IN THE OWNERS MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AN ELECTRONIC BRAKE CONTROL WOULD NEED TO BE INSTALLED IN ORDER TO REPAIR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/19/14 MA THE CONSUMER STATED THIS WAS A REPAIR ISSUE. NORMALLY, THERE IS A PLUG AVAILABLE TO INSTAL… Look up ODI 10575104 at NHTSA ↗ ODI 10578906 · 3,600 mi WAS COMING TO A STOP AT AN INTERSECTION. HAD ONLY DRIVEN 20-30 YARDS FROM WHERE I WAS PARKED. GOING VERY SLOWLY BUT BRAKE DID NOT RESPOND AND I HIT ANOTHER CAR COMING ON THE OUTSIDE LANE. NO MEDICAL INJURIES BUT CONSIDERABLE DAMAGE TO MY CAR AND MORE TO THE AUTO I HIT. HAD RECEIVED A RECALL NOTICE JUST A FEW DAYS BEFORE. HAVE REPORTED TO CHRYSLER AND WAS TOLD I WOULD RECEIVE A CALL IN A FEW DAYS WHICH I HAVE NEVER RECEIVED. I FEEL I AM BEING STONEWALLED. ALSO AM AWARE THERE HAVE BEEN OTHER INCIDENTS LIKE THIS WHICH CHRYSLER MUST HAVE KN… Look up ODI 10578906 at NHTSA ↗ ODI 10579121 · 300 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING AT 40 MPH, THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS AND THE CONTACT CRASHED INTO A TREE WHILE TRYING TO AVOID A CRASH. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300. Look up ODI 10579121 at NHTSA ↗
Vehicle Speed Control	6,748–52,750 mi	25,437 mi	142	ODI 10579742 · 6,500 mi I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED… Look up ODI 10579742 at NHTSA ↗ ODI 10588535 · 6,500 mi WHEN CRUISE IS SET AT ANY RATE OF SPEED VEHICLE HAS THE TENDENCY TO SPEED UP TO 10-20 MPH ABOVE SET SPEED. ESPECIALLY WHEN GOING DOWN HILL OR ON LEVEL SURFACE. TR Look up ODI 10588535 at NHTSA ↗ ODI 10597150 · 150 mi TL THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED ERRATICALLY WHILE SHIFTING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 150. Look up ODI 10597150 at NHTSA ↗
Steering	8,700–50,000 mi	25,000 mi	97	ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10588256 · 569 mi SHORTLY AFTER PURCHASING MY 2014 JEEP CHEROKEE LATITUDE I BEGAN FEELING THE SENSATION OF WHEEL SHIMMY IN THE CAR. I FIRST NOTICED DURING A RIGHT HAND TURN AT ACCELERATING THE VEHICLE THROUGH AN INTERSECTION. THE BEST DESCRIPTION I CAN GIVE IS AS IF A CV JOINT WAS LOOSE AND A SHIMMY IN THE VEHICLE AND STEERING RESULTED. WHEN AT A COMPLETE STOP AND ACCELERATING THIS SHIMMY OCCURS EVEN WHEN NOT TURNING RIGHT. FEELS LIKE FRONT LEFT WHEEL? I TOOK TO DEALER TWICE. AT FIRST THEY ACKNOWLEDGED THE SENSATION TO ME AND SAID THEY WENT TO LOT AN… Look up ODI 10588256 at NHTSA ↗ ODI 10595558 · 8,200 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER MAKING A LEFT TURN, THE VEHICLE SUDDENLY BECAME UNCONTROLLABLE AND INDEPENDENTLY STEERED TO THE RIGHT. THERE WERE UNKNOWN WARNING LIGHTS ILLUMINATED AS THE CONTACT CRASHED INTO A TREE AND AN ELECTRICAL BOX. THE CONTACT SUSTAINED HEAD AND HAND INJURIES HOWEVER, THE AIR BAGS DID DEPLOY. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS TAKEN FOR MEDICAL TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT AND THE VEHICLE WAS… Look up ODI 10595558 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	7	None	ODI 11617534 This morning, on the way to work, the electric parking brake module of my 2014 Jeep Cherokee Trailhawk activated when the vehicle was in motion, making it impossible to accelerate or reverse. If I had been driving on the highway or interstate, this could have been fatal. The tech who towed my car said this is a known issue, and his sister even traded in her Cherokee because of this issue. There has recently been rain in the area, and it is a known issue among 2014-2020 Jeep Cherokee owners that the emergency parking brake module corrodes due … Look up ODI 11617534 at NHTSA ↗ ODI 11617803 I was in reverse backing out of my parking spot and the emergency parking brake activated by itself. My car immediately stopped and I was not able to move it forward or backwards. The brake warning lamp illuminated and a "service parking brake" showed up on my screen where the speedometer is. I was just grateful it didn't happen in the middle of the interstate or turning onto a major roadway. I was still freaked out this could happen. My car is still stuck where it went out. I've tried everything I can think of to deactivate the parking br… Look up ODI 11617803 at NHTSA ↗ ODI 11618776 PTU is malfunctioning Look up ODI 11618776 at NHTSA ↗
2024-11	6	None	ODI 11623616 Electronic parking brake came on when I started the vehicle and will not disengage, so the vehicle is stuck in a parking lot. Look up ODI 11623616 at NHTSA ↗ ODI 11624285 · 10,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission only shifted gear at 5,000 RPM’s. The contact stated that the failure had become progressively worse, causing the contact to become stranded on two separate occasions due to transmission failure. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN related to the failure and there would be no assistance provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approxi… Look up ODI 11624285 at NHTSA ↗ ODI 11625234 As of this date: Started about a year ago, when Jeep was over 150,000 miles. When accelerating to turn or from a stop sign or light, vehicle would stall, mimicking the feeling the vehicle ran out of gas. This occurred about once a month. Working at home and not driving my vehicle as much its hard to say if it would have occurred more often. Checked for any codes, none appeared. As I have recently started driving back in the office 3 days a week, the issue of stalling at any given time with no warning began occurring more often. Took it to trust… Look up ODI 11625234 at NHTSA ↗
2024-12	7	None	ODI 11628184 When starting to accelerate the the transmission hesitates to shift, then up to 30 mph or so it the car will stutter / miss fire causing a jerking motion of the car. It will accelerate to a steady speed abourn 55 mph. Look up ODI 11628184 at NHTSA ↗ ODI 11629157 This vehicle has an extremely dangerous & ongoing issue related to the 9-speed transmission. Many times the vehicle does not know when to shift, sputtering/sluggish/jerky when accelerating from being stopped and coming to a stop. Frequently the vehicle engages itself into Neutral and/or Parking Brake while driving at both city and highway speeds. This is a very dangerous safety hazard as any motorist trailing behind me can not anticipate the sudden deceleration that ensues. The vehicle then either becomes "stuck" in a gear at too high an RPM at… Look up ODI 11629157 at NHTSA ↗ ODI 11629316 My 4WD light came on at the end of August 2024. Was told I needed to order a part - RL307402AI PTO unit. Was told I cannot drive my car much until I get the part. It is now December 6, 2024 and part is still not in. Was told there is over 3,000 people waiting for this part. Look up ODI 11629316 at NHTSA ↗
2025-01	15	None	ODI 11634741 UNKNOWN. I bought my car used in 2023 it showed that a recall that I’m currently dealing with was fixed in the past with the previous owner and that the warranty on the recall expired back in 2021. Well now I’m dealing with an issue with my car and repairs are way more than the car is worth. Wouldn’t this mean that they didn’t complete the recall correctly in the past and that jeep should cover it ? I’m left with a vehicle I cannot drive because of them not completing the recall correctly in the past or by using faulty parts. What to do from h… Look up ODI 11634741 at NHTSA ↗ ODI 11636338 When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought . Look up ODI 11636338 at NHTSA ↗ ODI 11636572 While ATTEMPTING to fill up with gas the fuel nozzle kicks off REPEATEDLY, as if the tank is full! This has been occurring for the past year or so. Look up ODI 11636572 at NHTSA ↗
2025-02	12	None	ODI 11640055 My parking gage engaged several times while parked I saw that it said the parking breaking was engaged but I had not put it on. Next it engaged when stopped for a traffic light. I was able to restart it several times. Noticed that this was most likely to happen after a rainfall. Last time it happened my son was able to trick it into disengaging and get it home. Next day it had to be flatbed towed to my mechanic. He changed the parking break switch and that burned out again. After careful investigation he found over two gallons of water u… Look up ODI 11640055 at NHTSA ↗ ODI 11640244 When starting again and driving in Slidell Louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting Is loud just went to jeep in Nola jeep Xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done… Look up ODI 11640244 at NHTSA ↗ ODI 11640382 1) The Power Transfer Unit and possibly driveline/driveshaft. 2) The car turns off while driving and all systems lock up, no matter how fast you are going. Power steering fails, steering wheel locks, and the car cannot be turned back on until it is put back in park, which means you come to a full stop and attempt to turn back on. Sometimes the car has no power to turn back on to put in park leaving you stranded in the middle of the road with cars behind you. This has mainly happened while we are slowing down to a stop, but still going 20-25 M… Look up ODI 11640382 at NHTSA ↗
2025-03	11	None	ODI 11646444 · 140,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that after Chrysler Campaign Number U90 was performed on the vehicle, the message "4WD unavailable - Service 4WD" was displayed. The contact stated that while driving at various speeds, the vehicle failed to shift as intended and was jerking. The contact stated that the vehicle would downshift and upshift unintendedly while driving. The contact stated that while at a complete stop and depressing the brake pedal, the vehicle surged. Additionally, the contact stated while driving from a co… Look up ODI 11646444 at NHTSA ↗ ODI 11646610 · 180,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the contact to tow the vehicle to the residence. After a visual inspection, the contact became aware that the front suspension was disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicl… Look up ODI 11646610 at NHTSA ↗ ODI 11647255 This is a 2014 Jeep Cherokee, this model DOES have a recall for water leaking in through the truck. That causes the electronic parking break module to short out and lock the parking brake in as engaged. My jeeps vin however is not a part of the recall for some reason, this part was replaced on 4/16/22. Today 3/9/2023 the parking brake engaged and was locked on when we put the car in park. The spare tire compartment is FULL of water, everything in the trunk was wet. And the piece from the service advisor that was replace in 2022 has water in i… Look up ODI 11647255 at NHTSA ↗
2025-04	6	None	ODI 11652932 NHTSA Recall # 19V-447 I do believe it has to do with this recall that states the clutch is getting stuck in the transmission it does say that the recall has been completed but it is obviously doing it again Look up ODI 11652932 at NHTSA ↗ ODI 11653946 Ptu transmission went out at 83000 miles I’ve been fighting to get it fixed Look up ODI 11653946 at NHTSA ↗ ODI 11654357 Electronic parking brake module failed and locked up the brakes while in motion in the parking lot, inspected the rear hatch and it is soaked. The epb module was soaked and corroded along with whatever modules are in there. Look up ODI 11654357 at NHTSA ↗
2025-05	9	None	ODI 11658210 · 68,831 mi The contact owns a 2014 Jeep Cherokee. The contact stated that while at a stoplight and attempting to accelerate, the vehicle failed to move. The contact stated that the engine warning light was illuminated, and a message to "Check Transmission" was displayed. The contact shifted to neutral and pushed the vehicle to the residence. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,831. Look up ODI 11658210 at NHTSA ↗ ODI 11658292 Was starting through a stop sign when the car popped and started making a grinding noise. Would not go anywhere. Finally pushed it into a parking lot where it is sitting not. I’m sure it is the ptu. Will jeep do anything to fix it since this is obviously a problem with more than just my vehicle Look up ODI 11658292 at NHTSA ↗ ODI 11658612 Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc. Look up ODI 11658612 at NHTSA ↗
2025-06	10	None	ODI 11664688 · 130,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle returned to normal functionality. The service 4x4 warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power transfer unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); h… Look up ODI 11664688 at NHTSA ↗ ODI 11664893 Failed 4WD due to failed PTU or Transfer Case. Jeep extended a warranty for this but ONLY for two OBD codes, if yours fails for any other reason, and there are many, like a bad actuator, you don't get the warranty. From my research this is a WIDESPREAD issue and REQUIRES a recall. This is a VERY expensive fix if you don't match the exact OBD code, but it affects thousands of people. Look up ODI 11664893 at NHTSA ↗ ODI 11665718 Jumpy Transmission, when shifting gears vehicle pauses, jumps a bit, makes a noise, then shifts into the new gear. Everyone in the car jerks their head when the gears jump. The dealership has looked at the vehicle a few times, and say nothing is wrong. An outside mechanic looked and said this is a common problem with my make and model and it is a faulty transmission issue. Look up ODI 11665718 at NHTSA ↗
2025-07	9	None	ODI 11670810 Follow up of complaint tracking # 11665800 and 11667793. My Cherokee 2014 has DTC U0402 since 2018. Jeep does not want to do a recall for change of transmission for my car. Jeep wants to charge me $11000 for this repair, despite DTC was evident when the car was under warranty, and Jeep told me not to worry about it. Delaware Motor vehicle has given me a tag that will expire on 07/24/25, and DMV does not want to give me more extensions, DMV has told me clearly that IT IS NOT SAFE TO DRIVE MY CAR, AND IT NEEDS REPAIR. If NHTSA is not able to get… Look up ODI 11670810 at NHTSA ↗ ODI 11670815 My 2014 Jeep Cherokee began exhibiting repeated transmission and electrical malfunctions, particularly after startup or while idling. The most concerning issue is the appearance of a “Switch to Park” warning message, which occurs while the vehicle is already in Drive. When this happens, the transmission fails to engage properly, and I’m unable to shift into gear without cycling through Park multiple times. seems to start happening after filling gas tank to full This poses a major safety risk, especially in intersections or during stop-and-g… Look up ODI 11670815 at NHTSA ↗ ODI 11671477 I believe this is an issue with the parking brake module. The vehicle tries to shutdown or stalls while driving (in my case at 60 MPH on highway). It literally loses power and I get the disabled parking brake warning on dashboard. Losing driving power and stalling while moving at that speed has been very dangerous and life threatening. When I start the vehicle it acts as if the parking brake is engaged even though it is not. Look up ODI 11671477 at NHTSA ↗
2025-08	10	None	ODI 11679593 Body control module had a recall I had to get it fixed for the 2nd time and it’s giving us issues again,jeep has 46k miles and steering column control module is faulty and unconnect dash/radio/ac temp is also faulty,replaced blower motor and still having ac issues only mechanic has been Jim Browne dealer since we have had this jeep for a year .Jeep jerks when braking and does not brake it goes faster.when pressing gas to drive jeep goes slower.jeep dash of connect is blue screen and when reversing rear camera appears and does Not disappear not … Look up ODI 11679593 at NHTSA ↗ ODI 11680305 This vehicle had multiple reprograms for transmission control module and still had same issue I have only had the vehicle 1 year and driven it 7k and I take. It to Jim Browne jeep dealership they said they transmission control module needs replacement the jeep when I brake jumps forward and speeds up its unpredictable and unsafe it also does not shift into gear it slips and I did a search and see. This has been a reoccurring issue .As well as my back up camera appears while I am driving and parked ,or screen just says jeep or goes blue unable t… Look up ODI 11680305 at NHTSA ↗ ODI 11680351 · 46,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated… Look up ODI 11680351 at NHTSA ↗
2025-09	3	None	ODI 11684770 Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BCM (Body Control Module, part #68141881AJ) failed, but part has been discontinued by Mopar and is unavailable nationwide. Used BCMs are VIN-locked, lea… Look up ODI 11684770 at NHTSA ↗ ODI 11687996 Electronic parking brake engages at random. Gauge info shows “P” with a circle warning, as well as “brake” in red. Says “4wd system unavailable”. Parking brake module has water/corrosion at connection terminal. Parking brake switch by gear shifter flashing constantly. Car will drive fine then will not move when attempting to go later, had to leave on side of road until it could be towed recently. Extremely frustrating and upsetting. This needs recalled as dealership says it costs $1000’s and requires reprogramming. Now left with a Jeep I can n… Look up ODI 11687996 at NHTSA ↗ ODI 11688678 73000 miles. 2014 Jeep. Mechanic reported PTU problem. VIN is not on list of recall. Car "service 4wheel" dashboard light is on. Auto vibrates when driven. Look up ODI 11688678 at NHTSA ↗
2025-10	3	None	ODI 11692974 Car keeps shutting off and the acceleration is bad and transmission doesn’t work as well when i shift gears Look up ODI 11692974 at NHTSA ↗ ODI 11693171 Last year in 2024 our vehicle started having significant issues with the transmission. We took it to a dealership and through our warranty that we purchased, we were told that the transmission control module had lost its programming but no one understood why. It wasn't covered under our warranty and we paid full price out of pocket for that. Less than a year later we are back with the same issues again where it's not holding on to its programming. It locks itself into neutral when we are driving, it will have surges of power with the battery, a… Look up ODI 11693171 at NHTSA ↗ ODI 11695947 We have had the vehicle inspected by 2 different mechanics, both confirming our PTU is failing. My wife and I have a toddler and this is our only vehicle; while we’re driving the vehicle to and from work, and going to get groceries sometimes the car will start flashing “ESC off” and will stop while we’re driving. Almost like the car has slammed on its breaks. This has happened while we’re going 10mph and happened going 40mph. Of course this puts not only us as risk of serious harm or death, but the other drivers on the road if our car decides t… Look up ODI 11695947 at NHTSA ↗
2025-11	10	None	ODI 11697432 10/20/2025 I was driving my sons car because he told me the car transmission locked up on him while he was driving 65MPH on highway, and sure enough it did it to me. I took it to Davis Moore Jeep Dealership and they told me the TCM needed to be replaced ($1,200.00 out of pocket), so on 10/25/25 the TCM was replaced 10/26/25 we picked car up after work was done and not even 4 miles from dealership the car locked up again, but this time it had to be towed back to dealership. today 11/04/25 dealership told us the PCM is out qand needs replaced and… Look up ODI 11697432 at NHTSA ↗ ODI 11697907 · 80,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The service transmission and check engine warning lights were illuminated. In addition, the contact stated that while driving at various speeds, the vehicle lost automotive power but was able to be restarted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the hydraulic pressure sensor needed to be replaced. The contact stated … Look up ODI 11697907 at NHTSA ↗ ODI 11697971 · 161,334 mi The contact owns a 2014 Jeep Cherokee. The contact stated that refueling the vehicle took approximately 20 minutes to accomplish. The contact had to pump the fuel slowly, and it was difficult to fuel the vehicle to capacity. There was only one fuel pump that the contact could use in the town of his residence. The contact stated that fuel was spilling on the vehicle and the ground while refueling. There was an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer on four occasi… Look up ODI 11697971 at NHTSA ↗
2025-12	7	None	ODI 11702458 I have reported this before and I am reporting once again as it is a very serious safety hazard. Vehicle: 2014 Jeep Cherokee Limited Component/System: Power Train – Transfer Case / Drivetrain (4WD/AWD System) I am submitting this complaint to report a recurring and potentially hazardous malfunction involving the transfer case on my 2014 Jeep Cherokee Limited. The vehicle exhibits multiple symptoms consistent with transfer case failure, including intermittent grinding and clunking noises from the drivetrain, jerking and binding during acceler… Look up ODI 11702458 at NHTSA ↗ ODI 11702753 · 80,000 mi The contact owns a 2014 Jeep Cherokee. The vehicle was serviced under Manufacturer Recall Number: U90 (Catalyst Efficiency Recall). However, recently, there was an abnormal knocking sound coming from the rear of the vehicle while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission valve failure. The dealer refused to repair the vehicle and referred the contact to the manufacturer for assistance with the software update. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the fai… Look up ODI 11702753 at NHTSA ↗ ODI 11703769 November 20 I took my car to Seattle jeep to comply with a NHTSA recall (U90).Few days latter when they finish the repair they created a new problem with the transmission.Now I have a rough or abrupt transmission shifting like being rear ended.The dealer told me: the manufacturer need to fix it because of some flaws in the software calibration or it’s internal components. Seattle jeep it won’t take responsibility for Look up ODI 11703769 at NHTSA ↗
2026-01	4	None	ODI 11709343 PTU is being replaced because the dealership said it is going to leave me without power to the wheels which can be extremely dangerous on interstate. Took my Cherokee in because the whining that I’ve been hearing for at least three years was getting louder. The component has not been inspected by the manufacturer yet but I’m waiting on a replacement part and is currently on back order and I’m without the vehicle for a prolonged period of time. Look up ODI 11709343 at NHTSA ↗ ODI 11709994 I was at a stop took my foot off the break to put it on the gas and we started to move and all of a sudden my emergency brake came on and stopped my car and I could not get it to go and I was in traffic no warning lights nothing it just came on by itself Look up ODI 11709994 at NHTSA ↗ ODI 11712170 The vehicle recently showed an error stating "Service 4WD" which appears to be a known issue with this model of vehicle. When checking the VIN number, it appears this particular vehicle is supposedly not one that has this issue. However with that being said, it is giving the code that is specifically has this issue. The cost to fix this totals more than $4,000 and is known to Chrysler. This vehicle should be covered under the known issue by the manufacturer. Look up ODI 11712170 at NHTSA ↗
2026-02	6	None	ODI 11717712 My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past recall? Look up ODI 11717712 at NHTSA ↗ ODI 11718044 I am reporting a failure of the remedy for Recall S55 (NHTSA 16V-529). The manufacturer’s authorized repair, a software-update only, failed to correct the underlying hardware defect in the transaxle jumper harness. As a result, the wires in the harness physically melted due to the high electrical resistance as stated in the S55 recall, which caused a total loss of motive power while driving and rendering the vehicle immobile. This created a significant crash risk as we were suddenly left completely immobile and stranded in the middle of busy t… Look up ODI 11718044 at NHTSA ↗ ODI 11718319 I was driving my 2014 Jeep latitude, on the interstate in Maine and the transmission just died. I barely could merge to the right to get out of the way of traffic going 70mph. There is a transmission recall on these isn't there? Look up ODI 11718319 at NHTSA ↗
2026-03	7	None	ODI 11722841 I have a safety recall 49A on my 2014 Jeep Cherokee I took it in for the recall on 03/03/2026, my trunk was working perfectly fine before I had to recall done on it and now my trunk doesn’t work at all Look up ODI 11722841 at NHTSA ↗ ODI 11723169 i have a 2014 jeep cherokee trailhawk. the service 4wheel drive light keeps popping u. a recall needs to be put on this year, make and model. its a known issue that jeep has not addressed at all Look up ODI 11723169 at NHTSA ↗ ODI 11723434 No, vehicle just died on highway Look up ODI 11723434 at NHTSA ↗
2026-04	5	None	ODI 11728495 · 66,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that water was leaking into the vehicle from the sunroof, causing the parking brake to become inoperable. The “Service Parking Brake” warning light was illuminated. The contact stated that the parking brake failed to function properly and failed to disengage as needed. The vehicle was taken to an independent mechanic, where it was determined that the parking brake actuator had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not di… Look up ODI 11728495 at NHTSA ↗ ODI 11730519 Transmission control sensor Look up ODI 11730519 at NHTSA ↗ ODI 11732278 My 2014 Jeep Cherokee Trailhawk (Active Drive II / Sales Code DK4) has a confirmed DTC C14A7-97, indicating the PTU Motor is obstructed or blocked. This has resulted in a "Service 4WD" warning and a complete loss of all-wheel-drive capability. My vehicle was manufactured in November 2013, and I am being denied the XJ1 Extended Warranty (15 years/unlimited miles) because my VIN does not appear in the dealer's system, despite the vehicle being a 2014 model year with the exact failure code the XJ1 program was designed to address. This failure can … Look up ODI 11732278 at NHTSA ↗
2026-05	3	None	ODI 11735043 Failed PTU is signaling AWD service light. Jeep Cherokee Trailhawk 2014 Later Trims have recalled failure Jeep won't go over 25mph without shaking. Sounds are grinding. Very dangerous to drive Look up ODI 11735043 at NHTSA ↗ ODI 11737895 My Cherokee started showing a light on the dash that said 4WD SYSTEM TEMPORARILY UNAVAILABLE....I took it to the jeep dealer they fixed other things and then after I paid it was still showing that same warning light. So I'm just wondering if it's covered in the recall? Look up ODI 11737895 at NHTSA ↗ ODI 11738364 I had a recall completed in March 2023 for transmission issues. Since January 2026, my vehicle has been in a repair for a part that is backorder. The part is Transfer Case Control Module (TCCM). The part number is 68540646AA for a 2014 Jeep Cherokee Latitude V6 3.2 4x4. I feel that this is unfair and it has caused me and my family undue hardship. After I obtain this part, then other parts such as O2 sensor and the thermostat has to be replaced as well. I feel that Stellanis should cover the cost of all of the repairs. Look up ODI 11738364 at NHTSA ↗
2026-06	7	None	ODI 11742247 This vehicle stalls while on the road and it also stops driving, and the vehicle remains stationary. It's random and I never know when it will happen. There was a recall issued for this very problem in 2019. When I type in Mt Vin # it says no recalls on this vehicle. I feel this vehicle meets the same safety issues as the recall. I've contacted Chrysler with no progress. Look up ODI 11742247 at NHTSA ↗ ODI 11742687 Vehicle: 2014 Jeep Cherokee VIN: [XXX] Component: Power Train – Transfer Case (PTU) Safety Issue: Loss of motive power / PTU failure Complaint: My 2014 Jeep Cherokee is experiencing the same failure mode described in FCA PTU recalls W47 (20V343) and W48 (20E037). The PTU output shaft bearing is failing under load. The grinding noise disappears when the driveshaft is removed and returns immediately when the driveshaft is reinstalled, confirming a load dependent PTU failure. This defect can cause sudden loss of motive power and inability to hold … Look up ODI 11742687 at NHTSA ↗ ODI 11743145 It began with front end grinding sounds. I took the vehicle to multiple mechanic shops and all the shops agree that the Power Transfer Unit is leaking and metal shaving are visibly coming out of the seal. This is supposed to be a sealed unit that doesn’t require service. There are already two separate recalls for this exact issue 2017 - 2019 and 2019 - 2023. Apparently, this could disengage from the transmission or worse, lock my transmission up and possibly cause an accident. Flashing the CM did not solve anything. My car has been at the mech… Look up ODI 11743145 at NHTSA ↗
2026-07	2	None	ODI 11751909 · 80,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormally loud roaring sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. The contact was informed that the failure was a known failure with similar vehicles. The contact referenced an unknown r… Look up ODI 11751909 at NHTSA ↗ ODI 11753698 · 160,000 mi The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter became stuck in neutral. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 19V447000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure m… Look up ODI 11753698 at NHTSA ↗
2026-08	4	None	ODI 11755036 The PTU is bad and I’ve replaced it twice with no successful fix Look up ODI 11755036 at NHTSA ↗ ODI 11758099 Failure of the PTU prevented vehicle from going into park. Gears in PRU stripped causing complete failure and vehicle would not move. Look up ODI 11758099 at NHTSA ↗ ODI 11758402 The gas pedal acceleration and a cruise control came on and got stuck between 35 and 45 miles an hour time I hit the other vehicle and laying on the brakes was probably 38 to 40 miles an hour prior that I was doing 72 miles an hour and 40 miles an hour zone. How are you able to get a vehicle hitting the brakes brake and then it would help. I barely hit the other car in the cars spun out and hit other vehicles. Look up ODI 11758402 at NHTSA ↗
2026-09 (partial)	5	None	ODI 11762061 I purchesed the vehicle in April of 2024, test drove it and it drove fine, the dealership said they had to service a recall of the transfer case before I could take the car home. Once I picked the car up and drove it for a few days it was driving very weird and had low speed shuttering, I took it back to the dealership after googling that it might be related to the transfer case and they looked at it and said everything was fine, so I just dealt with the issue. Recently the "service 4wd" light came on so I took it to a friend to take a look at … Look up ODI 11762061 at NHTSA ↗ ODI 11762715 The PTU has failed and now my warranty claim is being denied. I drive a 2014 Jeep Cherokee and this is a COMMON issue with this car. It unfortunately has not fallen under a recall that I can see anywhere even though so many others have. Look up ODI 11762715 at NHTSA ↗ ODI 11763133 This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and continues to slow itself until it becomes disabled. I currently see there has been a recall for this vehicle in 2019 (19V447000) which did not include my VIN. However, my vehicle is experiencing the exact symptoms described in that specific recall. The vehicle is unsafe to drive. Look up ODI 11763133 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 23 complaints · 2023: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	5	14	23
2023	0	1	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	51	0	0
2023	3	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Engine	Electrical System	Unknown Or Other	Fuel/Propulsion System	Service Brakes	Vehicle Speed Control	Steering
Power Train	—	221 ODI 10567955 · 4,640 mi A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC… Look up ODI 10567955 at NHTSA ↗ ODI 10596569 · 6,830 mi WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR Look up ODI 10596569 at NHTSA ↗ ODI 10597539 · 3,200 mi 5/8/14 - TRANSMISSION STOPPED WORKING WHILE DRIVING TO WORK. ERROR MESSAGES APPEARED ON THE DASHBOARD AS THE ACCELERATOR LOST ALL POWER CAUSING ME TO FORCE THE VEHICLE OFF THE ROAD. MULTIPLE MORE ERROR MESSAGES APPEARED TO SERVICE THE TRANSMISSION. RPMS HAD BEEN RUNNING HIGH FOR A FEW WEEKS. GEARS WERE NOT SHIFTING PROPERLY. VEHICLE TAKEN TO DEALERSHIP. IT WAS KEPT FOR OVER 2 WEEKS FOR REPAIRS. I WAS TOLD EVERYTHING WAS FIXED. 6/9/14 - SAME EXACT SCENARIO OCCURRED AGAIN. THIS TIME, THE CAR BROUGHT ITSELF TO A HALT. I WAS ABLE TO GET OFF T… Look up ODI 10597539 at NHTSA ↗	132 ODI 10596569 · 6,830 mi WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR Look up ODI 10596569 at NHTSA ↗ ODI 10627667 · 6,550 mi I WENT TO SHIFT VEHICLE INTO DRIVE, VEHICLE WOULD NOT SHIFT INTO ANY GEAR. TURNED THE VEHICLE ON AND OFF THREE TIMES, ON THE THIRD ATTEMPT I MANAGED TO GET IN TO SHIFT INTO DRIVE. VEHICLES TRANSMISSION SERVICE AND CHECK ENGINE LIGHTS CAME ON STATING "SERVICE TRANSMISSION START FROM PARK WITH VEHICLE AT ZERO SPEED." WHEN I HAD SHIFTED THROUGH TO DRIVE TO MOVE THE VEHICLE THE TRANSMISSION MADE A CLUNKING SOUND LIKE IT HAD FALLEN OUT OF THE JEEP. I DROVE IT 3 MILES TO MY HOUSE ONLY GOING 30 MPH. WHEN I GOT HOME I ATTEMPTED TO PUT THE VEHICLE INT… Look up ODI 10627667 at NHTSA ↗ ODI 10633813 · 5,800 mi SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR W… Look up ODI 10633813 at NHTSA ↗	62 ODI 10722460 · 14,415 mi UPON ACCELERATION FROM FULL STOP MY JEEP MADE A LOUD CLUNKING SOUND FROM THE REAR OF THE VEHICLE WHICH FELT LIKE SOMETHING WAS JAMMED IN THE AXLE. HAD THE VEHICLE TOWED TO COURTESY MOTORS IN DANVILLE, IL AND THEY REPLACED THE REAR DIFFERENTIAL. THEY REFUSED TO PROVIDE A LOANER ALTHOUGH IT TOOK 4 DAYS TO REPAIR. WHEN I PICKED IT UP ON 5/26 THE SAME ISSUE WAS STILL PRESENT. I WAS TOLD TO "BABY IT" ON MY 4 HOUR DRIVE HOME AND TAKE IT TO MY DEALER. MY DEALER IDENTIFIED THE 2ND ISSUE AS THE POWER TRANSFER UNIT WHICH IS BEING REPLACED AS WELL. MY DEA… Look up ODI 10722460 at NHTSA ↗ ODI 10723654 · 14,000 mi DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER… Look up ODI 10723654 at NHTSA ↗ ODI 10726436 · 1,348 mi STARTED CAR IN THE GARAGE, PUT THE CAR IN REVERSE AND THE DASH LIGHTS WERE BLINKING AND THE RADIO DISPLAY FLASHED AND SAID SERVICE TRANS AND THE SERVICE TRANS STAYS LIT. HAD THE CAR TOWED TO THE FULLER DEALER ON RT 22. SOMERVILLE NJ. GOT THE CAR BACK 8/8/14. THE TRANSMISSION CONTINUES TO GIVE ME PROBLEMS WHILE SHIFTING. AT TIME I CAN STEP ON THE GAS TO ACCELERATE AND THE CAR DOESN'T MOVE THAN ALL OF A SUDDEN WILL RUSH FORWARD. SLOWING DOWN AND GOING AROUND A TURN IS THE WORST BECAUSE STEPPING BACK ON THE GAS THE CAR FEELS AS IF IT'S GOING … Look up ODI 10726436 at NHTSA ↗	55 ODI 10605859 · 520 mi WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. TR Look up ODI 10605859 at NHTSA ↗ ODI 10607916 · 3,941 mi SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN B… Look up ODI 10607916 at NHTSA ↗ ODI 10630041 · 350 mi WHEN STARTING FROM A COLD START THE ENGINE AND/OR TRANSMISSION JERKS MULTIPLE TIMES FOR THE FIRST MINUTE DURING DRIVING. AFTER THE FIRST STOP, THE CAR SETTLES DOWN AND DOES NOT SEEM TO DO IT AGAIN. TR Look up ODI 10630041 at NHTSA ↗	32 ODI 10633419 · 12,890 mi I WAS DRIVING ON A LOW TRAFFIC ROAD GOING APPROXIMATELY 30 MPH WHEN THE PARKING BRAKE ERROR WARNING LIGHT APPEARED ON THE DASH HUD AND THE GEAR SELECTOR D WAS FLASHING. ANOTHER WARNING APPEARED IN THE HUD THAT STATED "SERVICE TRANSMISSION", AS WELL AS THE CHECK ENGINE LIGHT AND STABILITY CONTROL WARNING LIGHT. AS THIS BEGAN I WAS ON A SLIGHT INCLINE AND BEGAN DRIFTING BACKWARD, LEADING ME TO BELIEVE THE ENGINE HAD DIED BUT I COULD STILL HEAR IT WAS ON SO I APPLIED MORE PRESSURE TO THE GAS PEDAL BUT COULDN'T MOVE FORWARD. I TURNED THE ENGINE OFF… Look up ODI 10633419 at NHTSA ↗ ODI 10692859 · 15,601 mi PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NE… Look up ODI 10692859 at NHTSA ↗ ODI 10702073 · 31,800 mi THE CAR COMPLETELY SHUTS DOWN WITH NO INDICATION OR WARNING WHILE DRIVING, STEERING WHEEL LOCKS. IMMEDIATELY AFTER SHUTTING DOWN THE BRAKE (HOWEVER THE GEAR IS IN DRIVE) AND BATTERY LIGHT DISPLAYS. I TAKE GEAR OUT OF DRIVE AND PUT IT IN PARK, WAIT A MINUTE OR TWO AT TIMES RIGHT IN THE MIDDLE OF RESIDENTIAL STREET OR THE END OF A TURN BUT IT ALWAYS OCCUR WHILE THE CAR IS IN MOTION. I HAVE TO CRANK THE IGNITION SEVERAL TIMES WHILE TAPPING DOWN ON THE GAS PEDAL UNTIL THE ENGINE STARTS, HIT THE BRAKE RELEASE, PUT GEAR BACK IN DRIVE OR AT TIMES NEUT… Look up ODI 10702073 at NHTSA ↗	87 ODI 10579742 · 6,500 mi I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED… Look up ODI 10579742 at NHTSA ↗ ODI 10597150 · 150 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED ERRATICALLY WHILE SHIFTING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 150. Look up ODI 10597150 at NHTSA ↗ ODI 10608494 · 3,185 mi THE CAR GAVE A MESSAGE THAT THE TRANSMISSION NEEDED SERVICE. IT THEN DROVE A FEW MORE MILES AND THEN STOPPED ALLOWING ME TO ACCELERATE. IT WAS LIKE IT WAS IN NEUTRAL BUT THE ENGINE WOULD NOT REV. IT DID LET ME DRIVE AGAIN AFTER SHUTTING DOWN THE CAR BUT THE PATTERN CONTINUED UNTIL WE DROPPED IT OFF AT THE DEALER. WE NEEDED TO TURN THE CAR OFF AND ON SEVERAL TIMES. THERE WAS ALSO AN UNKNOWN SMELL THAT CAME AND WENT. *JS Look up ODI 10608494 at NHTSA ↗	33 ODI 10597133 · 567 mi THIS CAR HAS BEEN LOOKED AT BY CHRYSLER GROUP LLC FOR STEERING/TRANSMISSION ISSUES 4 TIMES SINCE MARCH 22,2014. THERE HAS BEEN TWO SOFTWARE UPDATES THAT HAVE NOT CORRECTED THE PROBLEM. THERE IS A SAFETY ISSUE DRIVING THE VEHICLE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS REALLY HURT OR KILLED. *TR Look up ODI 10597133 at NHTSA ↗ ODI 10620977 · 10,020 mi THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847. A PHONE CALL WAS MADE TO NTSB REFERRING TO THIS INCIDENT (REF 670186). TODAY WHILE DRIVING IN TRAFFIC AND AT AN INTERSECTION, THE 2014 JEEP CHEROKEE I WAS DRIVING BUCKED VIOLENTLY THEN STALLED. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS BROUGHT TO A STOP. WHEN I RESTARTED THE VEHICLE, IT WAS NOT CAPABLE OF EXCEEDING 3-4MPH EVEN THOUGH THE ENGINE WAS REVVING. THE BOSTON POLICE RESPONDED AS I WAS IN A DANGEROUS LOCATION AND WAITED WITH ME FOR AN HOUR UNTIL AAA COULD TOW MY VEHICLE… Look up ODI 10620977 at NHTSA ↗ ODI 10621980 · 14,100 mi AT LOW SPEED TURNS, LEFT AND RIGHT, IE IN A PARKING LOT OR TURNING AT AN INTERSECTION, POPPING AND GROANING FROM FRONT SUSPENSION/STEERING ASSEMBLY. VERY AUDIBLE AND RATCHETING FEEL CAN BE FELT IN THE FRAME AND STEERING WHEEL. NOT AN ISSUE WHEN DRIVING STRAIGHT OR AT SPEED. FIRST TRIP TO DEALER...COULD NOT DUPLICATE. NEXT DAY, AFTER CONTACTING JEEP CONSUMER SERVICE, THE JEEP WAS TAKEN BACK TO THE DEALER AND I TEST DROVE THE VEHICLE IN THE PARKING LOT FOR THE SERVICE CONSULTANT. THE POPPING/GROANING NOISE WAS EVIDENT IN EVERY TURN AND THE CAR WA… Look up ODI 10621980 at NHTSA ↗
Engine	221 ODI 10567955 · 4,640 mi A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC… Look up ODI 10567955 at NHTSA ↗ ODI 10596569 · 6,830 mi WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR Look up ODI 10596569 at NHTSA ↗ ODI 10597539 · 3,200 mi 5/8/14 - TRANSMISSION STOPPED WORKING WHILE DRIVING TO WORK. ERROR MESSAGES APPEARED ON THE DASHBOARD AS THE ACCELERATOR LOST ALL POWER CAUSING ME TO FORCE THE VEHICLE OFF THE ROAD. MULTIPLE MORE ERROR MESSAGES APPEARED TO SERVICE THE TRANSMISSION. RPMS HAD BEEN RUNNING HIGH FOR A FEW WEEKS. GEARS WERE NOT SHIFTING PROPERLY. VEHICLE TAKEN TO DEALERSHIP. IT WAS KEPT FOR OVER 2 WEEKS FOR REPAIRS. I WAS TOLD EVERYTHING WAS FIXED. 6/9/14 - SAME EXACT SCENARIO OCCURRED AGAIN. THIS TIME, THE CAR BROUGHT ITSELF TO A HALT. I WAS ABLE TO GET OFF T… Look up ODI 10597539 at NHTSA ↗	—	103 ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10596569 · 6,830 mi WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR Look up ODI 10596569 at NHTSA ↗ ODI 10621369 · 3,500 mi I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I… Look up ODI 10621369 at NHTSA ↗	45 ODI 10717603 · 22,500 mi 2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEA… Look up ODI 10717603 at NHTSA ↗ ODI 10723878 · 25,000 mi 2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THE… Look up ODI 10723878 at NHTSA ↗ ODI 10777704 · 12,513 mi THE DAY AFTER WE BOUGHT THE JEEP THE CHECK ENGINE LIGHT CAME ON ,TOOK BACK TO DEALER THEY RESET SYSTEM. I TOOK IN COUPLE MONTHS HAVING THE JEEP FOR SHIFTING HARD , STALLING AND NOT MUCH POWER UP HILLS. THEY OFTEN TOLD ME WHEN TAKING IT TO DEALER THEY CAN'T DUPLICATE MY PROBLEM. AFTER TAKING IN TO DEALER SEVERAL TIMES ON 5/08/2015 THEY FINALLY REPLACED MY TRANSMISSION , IT HAD DIED ON ME AT A BUSY INTERSECTION WOULDNT SHIFT AND CHECK ENGINE LIGHT ON. WHEN GOT MY JEEP BACK STILL HAD THE SAME PROBLEMS AND AIRCONDITIONER WAS'NT WORKING PROPERLY. S… Look up ODI 10777704 at NHTSA ↗	56 ODI 10605859 · 520 mi WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. TR Look up ODI 10605859 at NHTSA ↗ ODI 10607916 · 3,941 mi SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN B… Look up ODI 10607916 at NHTSA ↗ ODI 10616913 TL THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR INDICATOR ON THE GEAR BOX BEGAN TO BLINK AND THE SERVICE ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE STALLED WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, BUT WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 70 MPH, THE SPEED REDUCED ON ITS OWN AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TE… Look up ODI 10616913 at NHTSA ↗	15 ODI 10692859 · 15,601 mi PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NE… Look up ODI 10692859 at NHTSA ↗ ODI 10778432 · 807 mi THE FIRST TIME IT HAPPENED WAS WHEN I WAS MERGING ONTO A HIGHWAY AND THE CAR LOCKED. THE STEERING WHEEL LOCKED, THE BREAKS LOCKED, AND MULTIPLE DIFFERENT MALFUNCTION LIGHTS CAME ON INCLUDING THE ENGINE LIGHT AND MY CAR SAYING TO CHECK THE TRANSMISSION. I TURNED THE CAR OFF AND BACK ON, AND NO LIGHTS WERE ON SO I DROVE IT TO THE NEXT EXIT TO GET OFF THE HIGHWAY. AS I WAS TRYING TO GET INTO A PARKING LOT IN 5 O'CLOCK TRAFFIC, THE CAR ACCELERATED ON ITS OWN THEN LOCKED UP AGAIN. I ENDED UP HAVING TO GET A NEW TRANSMISSION OWNING THE CAR FOR LESS T… Look up ODI 10778432 at NHTSA ↗ ODI 10789030 · 20,000 mi DRIVING TO WORK ON HWY IN HEAVY TRAFFIC I ACCELERATED UP A SMALL HILL CAR JERKED THEN POWERED DOWN ON HWY AT 65 MPH I WAS ABLE TO COAST OVER THREE LANES OF TRAFFIC AND PULL OFF TO SIDE OF ROAD THEN NOTICED SERVICE TRANSMISSION, CHECK PARKING BREAK, PUT CAR IN PARK AND THEN SELECT GEAR ALL CAME ON AS MESSAGES ALSO THE TRACTION CONTROL LIGHT CAME ON. PUT CARE IN PARK AND RESTARTED ENGINE ALL LIGHTS/MESSAGES STILL ON DASH AND CAR WOULD NOT GO INTO GEAR FOR DRIVING. TRIED TWO MORE TIMES AND FINALLY COULD DRIVE UNDER 50 MPH STRAIGHT TO DEALER FOR … Look up ODI 10789030 at NHTSA ↗	56 ODI 10630044 · 2,000 mi ON OCCAISION WHEN ACCELERATING THE CAR SEEMS TO BE IN LIMBO, NOT ACCELERATING AND LOSING SPEED SLIGHTLY. *TR Look up ODI 10630044 at NHTSA ↗ ODI 10659611 · 6,400 mi ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED … Look up ODI 10659611 at NHTSA ↗ ODI 10659612 · 7,490 mi I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON TH… Look up ODI 10659612 at NHTSA ↗	21 ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10649110 · 7,500 mi WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK E… Look up ODI 10649110 at NHTSA ↗ ODI 10662179 · 12,380 mi THIS IS THE 3RD TIME IT HAPPENED. MY PREVIOUS ODI # 16038484. WHILE DRIVING OUT OF THE PARKING LOT THE CAR JUST STOPPED AND THE CAR SCREEN HAS A MESSAGE TO SHIFT THE GEAR. I DID THAT AND THE CAR SHAKES/JITTER. THE PARKING ATTENDANT HELPED ME TO PUSH THE CAR ON THE SIDE. Look up ODI 10662179 at NHTSA ↗
Electrical System	132 ODI 10596569 · 6,830 mi WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR Look up ODI 10596569 at NHTSA ↗ ODI 10627667 · 6,550 mi I WENT TO SHIFT VEHICLE INTO DRIVE, VEHICLE WOULD NOT SHIFT INTO ANY GEAR. TURNED THE VEHICLE ON AND OFF THREE TIMES, ON THE THIRD ATTEMPT I MANAGED TO GET IN TO SHIFT INTO DRIVE. VEHICLES TRANSMISSION SERVICE AND CHECK ENGINE LIGHTS CAME ON STATING "SERVICE TRANSMISSION START FROM PARK WITH VEHICLE AT ZERO SPEED." WHEN I HAD SHIFTED THROUGH TO DRIVE TO MOVE THE VEHICLE THE TRANSMISSION MADE A CLUNKING SOUND LIKE IT HAD FALLEN OUT OF THE JEEP. I DROVE IT 3 MILES TO MY HOUSE ONLY GOING 30 MPH. WHEN I GOT HOME I ATTEMPTED TO PUT THE VEHICLE INT… Look up ODI 10627667 at NHTSA ↗ ODI 10633813 · 5,800 mi SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR W… Look up ODI 10633813 at NHTSA ↗	103 ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10596569 · 6,830 mi WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR Look up ODI 10596569 at NHTSA ↗ ODI 10621369 · 3,500 mi I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I… Look up ODI 10621369 at NHTSA ↗	—	43 ODI 10717603 · 22,500 mi 2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEA… Look up ODI 10717603 at NHTSA ↗ ODI 10723654 · 14,000 mi DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER… Look up ODI 10723654 at NHTSA ↗ ODI 10748913 · 24,500 mi THE CAR DID NOT ACCELERATE WHEN PEDDLE WAS PUSHED (IN HEAVY TRAFFIC) THEN JUMPED SUDDENLY TO ACCELERATE INTO ONCOMING TRAFFIC. THIS VEHICLE HAS HAD COMPLETE VALVE BODY FAILURE IN LESS THAN 3,000 MILES AND NUMEROUS UPDATES TO THE COMPUTER BECAUSE OF UNEVEN SHIFTING AND ACCELERATION. THE LATEST UPDATE SEEMED TO WORK BETTER FOR A FEW WEEKS AND NOW IS WORSE THAN PREVIOUSLY. THE CHRYSLER DEALER (RON CARTER ALVIN TEXAS) REFUSES TO RETURN MY CALLS FOR SERVICE OR TO SET A SERVICE DATE. Look up ODI 10748913 at NHTSA ↗	17 ODI 10621369 · 3,500 mi I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I… Look up ODI 10621369 at NHTSA ↗ ODI 10669291 · 10,000 mi I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTE… Look up ODI 10669291 at NHTSA ↗ ODI 10669987 · 21,200 mi MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START … Look up ODI 10669987 at NHTSA ↗	54 ODI 10596189 THIS IS THE SECOND RECALL THAT WE HAVE HAD ON THIS VEHICLE IN LESS THAN A YEAR. HERE IS THE NEW REAL INFORMATION. SUMMARY: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES MANUFACTURED FROM JANUARY 5, 2010, THROUGH SEPTEMBER 8, 2013. THE SUBJECT VEHICLES HAVE A BRAKE BOOSTER WITH A CENTER SHELL THAT MAY CORRODE AND ALLOW WATER TO GET INSIDE. WE CALLED THE DEALERSHIP, AND THEY STATED THEY WILL CHECK THE BREAK BOOSTER, BUT IF THERE IS NO CORROSION, THEY WILL NOT REPLACE… Look up ODI 10596189 at NHTSA ↗ ODI 10637786 · 986 mi WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE R… Look up ODI 10637786 at NHTSA ↗ ODI 10663610 JUST RECEIVED MY THIRD SAFETY RECALL TODAY...P67. P14, BRAKE BOOSTER AND P36, SUN VISOR WIRING ARE YET TO BE FIXED. P14 DATES BACK TO THIS FALL 2014. I'VE BEEN ON A WAITING LIST SINCE THAT TIME. THE DEALERSHIP, PATRIOT CHRYSLER DODGE IN MOUNTAIN LAKE PARK, MD SAYS THEY CANNOT GET THE PARTS TO FIX THE RECALLS. IS THIS RIDICULOUS? PLEASE ADVISE. *TR Look up ODI 10663610 at NHTSA ↗	26 ODI 10659611 · 6,400 mi ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED … Look up ODI 10659611 at NHTSA ↗ ODI 10659612 · 7,490 mi I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON TH… Look up ODI 10659612 at NHTSA ↗ ODI 10669291 · 10,000 mi I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTE… Look up ODI 10669291 at NHTSA ↗	18 ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10637786 · 986 mi WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE R… Look up ODI 10637786 at NHTSA ↗ ODI 10638460 · 1,300 mi TRAVELING TO WORK TOUCHED THE COMMAND BUTTON ON THE STEERING WHEEL AT THAT VERY MOMENT THE RADIO, SCREEN, BLUETOOTH, UCONNECT SYSTEM LOST POWER. THE RADIO SHUT OFF AND THE CENTER SCREEN THAT CONTROLS MANY SAFETY FEATURES OF THE CAR WENT BLANK AND WOULD NOT COME BACK ON. I HAD TO CALL THE DEALERSHIP AND THEY TOOK IT IN IMMEDIATELY TO RESOLVE THE ISSUES. I HAVE HAD THE CAR TWO MONTHS PUT ABOUT 1,200 MILES ON THE CAR AND IT HAS BEEN BACK AT JEEP SEVERAL TIMES WITH ISSUES/RECALLS. *TR Look up ODI 10638460 at NHTSA ↗
Unknown Or Other	62 ODI 10722460 · 14,415 mi UPON ACCELERATION FROM FULL STOP MY JEEP MADE A LOUD CLUNKING SOUND FROM THE REAR OF THE VEHICLE WHICH FELT LIKE SOMETHING WAS JAMMED IN THE AXLE. HAD THE VEHICLE TOWED TO COURTESY MOTORS IN DANVILLE, IL AND THEY REPLACED THE REAR DIFFERENTIAL. THEY REFUSED TO PROVIDE A LOANER ALTHOUGH IT TOOK 4 DAYS TO REPAIR. WHEN I PICKED IT UP ON 5/26 THE SAME ISSUE WAS STILL PRESENT. I WAS TOLD TO "BABY IT" ON MY 4 HOUR DRIVE HOME AND TAKE IT TO MY DEALER. MY DEALER IDENTIFIED THE 2ND ISSUE AS THE POWER TRANSFER UNIT WHICH IS BEING REPLACED AS WELL. MY DEA… Look up ODI 10722460 at NHTSA ↗ ODI 10723654 · 14,000 mi DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER… Look up ODI 10723654 at NHTSA ↗ ODI 10726436 · 1,348 mi STARTED CAR IN THE GARAGE, PUT THE CAR IN REVERSE AND THE DASH LIGHTS WERE BLINKING AND THE RADIO DISPLAY FLASHED AND SAID SERVICE TRANS AND THE SERVICE TRANS STAYS LIT. HAD THE CAR TOWED TO THE FULLER DEALER ON RT 22. SOMERVILLE NJ. GOT THE CAR BACK 8/8/14. THE TRANSMISSION CONTINUES TO GIVE ME PROBLEMS WHILE SHIFTING. AT TIME I CAN STEP ON THE GAS TO ACCELERATE AND THE CAR DOESN'T MOVE THAN ALL OF A SUDDEN WILL RUSH FORWARD. SLOWING DOWN AND GOING AROUND A TURN IS THE WORST BECAUSE STEPPING BACK ON THE GAS THE CAR FEELS AS IF IT'S GOING … Look up ODI 10726436 at NHTSA ↗	45 ODI 10717603 · 22,500 mi 2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEA… Look up ODI 10717603 at NHTSA ↗ ODI 10723878 · 25,000 mi 2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THE… Look up ODI 10723878 at NHTSA ↗ ODI 10777704 · 12,513 mi THE DAY AFTER WE BOUGHT THE JEEP THE CHECK ENGINE LIGHT CAME ON ,TOOK BACK TO DEALER THEY RESET SYSTEM. I TOOK IN COUPLE MONTHS HAVING THE JEEP FOR SHIFTING HARD , STALLING AND NOT MUCH POWER UP HILLS. THEY OFTEN TOLD ME WHEN TAKING IT TO DEALER THEY CAN'T DUPLICATE MY PROBLEM. AFTER TAKING IN TO DEALER SEVERAL TIMES ON 5/08/2015 THEY FINALLY REPLACED MY TRANSMISSION , IT HAD DIED ON ME AT A BUSY INTERSECTION WOULDNT SHIFT AND CHECK ENGINE LIGHT ON. WHEN GOT MY JEEP BACK STILL HAD THE SAME PROBLEMS AND AIRCONDITIONER WAS'NT WORKING PROPERLY. S… Look up ODI 10777704 at NHTSA ↗	43 ODI 10717603 · 22,500 mi 2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEA… Look up ODI 10717603 at NHTSA ↗ ODI 10723654 · 14,000 mi DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER… Look up ODI 10723654 at NHTSA ↗ ODI 10748913 · 24,500 mi THE CAR DID NOT ACCELERATE WHEN PEDDLE WAS PUSHED (IN HEAVY TRAFFIC) THEN JUMPED SUDDENLY TO ACCELERATE INTO ONCOMING TRAFFIC. THIS VEHICLE HAS HAD COMPLETE VALVE BODY FAILURE IN LESS THAN 3,000 MILES AND NUMEROUS UPDATES TO THE COMPUTER BECAUSE OF UNEVEN SHIFTING AND ACCELERATION. THE LATEST UPDATE SEEMED TO WORK BETTER FOR A FEW WEEKS AND NOW IS WORSE THAN PREVIOUSLY. THE CHRYSLER DEALER (RON CARTER ALVIN TEXAS) REFUSES TO RETURN MY CALLS FOR SERVICE OR TO SET A SERVICE DATE. Look up ODI 10748913 at NHTSA ↗	—	12 ODI 10821457 · 16,539 mi I STARTED MY CAR WITH PUSH BUTTON IGNITION AND IT IMMEDIATELY ACCELERATED TO 4000 RPM AND STAYED AT THAT SPEED FOR OVER 20 MINUTES. DURING THAT TIME, I WAS UNABLE TO TURN THE CAR OFF AND COULD NOT SHIFT THE CAR. WHEN THE ENGINE FINALLY RETURNED TO A NORMAL IDLE SPEED, I COULD SHIFT THE CAR BUT COULD NOT ACCELERATE THE ENGINE. I WOULD PRESS THE GAS PEDAL AND NOTHING HAPPENED...THE ENGINE REMAINED RUNNING AT IDLE. I CALLED TO HAVE IT TOWED TO THE DEALER AND AFTER IT SAT FOR AN HOUR OR SO , IT WAS ABLE TO BE DRIVEN ON TO THE FLATBED TRUCK. THE C… Look up ODI 10821457 at NHTSA ↗ ODI 11031676 · 15,050 mi THE VEHICLE SHUT OFF WITHOUT ABILITY TO STEER OR SHIFT IN THE MIDDLE OF DRIVING. THIS HAS HAPPENED WHILE DRIVING ON 3 SEPARATE OCCASIONS WITHOUT RESOLUTION OR EXPLANATION FROM MECHANICS OR SERVICE MANAGERS AS TO WHY IT'S HAPPENED. THERE IS ALSO JERKING OR SHUDDERING AT VEHICLES WITHOUT UNDERSTANDING OR RESOLUTION ON SPORADIC OCCASIONS. Look up ODI 11031676 at NHTSA ↗ ODI 11205086 · 102,000 mi I HAVE NOTICED IN THE PAST FEW WEEKS THAT MY JEEP WILL STALL AND WILL NOT START BACK UP AGAIN. I TRY AND IT WANTS TO BUT DOESN'T. THEN ABOUT FIVE MINUTES LATER IT WILL START AND ALL IS GOOD. I THOUGHT IT MAY BE THE GAS BUT I HAVE GONE THROUGH DIFFERENT TANKS AND DIFFERENT GAS STATIONS AND IT CONTINUES TO DO THIS. USUALLY FIRST THING IN THE AM. I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD AS IT WILL START TO GO BUT STALLS. WHAT IS WRONG WOTH THIS VEHICLE.? Look up ODI 11205086 at NHTSA ↗	8 ODI 10746955 · 3,671 mi AFTER DOING MY HOMEWORK AND RESEARCH ON A VEHICLE WITH #1 SAFETY RATINGS IN ITS CLASS, I AM NOW IN A CONSTANT STATE OF FEAR FOR THE SAFETY OF NOT ONLY MYSELF AND MY FAMILY, BUT TO ANY OTHER INNOCENT PEOPLE AROUND ME. I TRAVEL AS LITTLE AS POSSIBLE IN A VEHICLE THAT I AM STILL IN DEBT A VERY LARGE SUM OF MONEY ON. I TOOK DELIVERY OF MY 2014 JEEP CHEROKEE TRAILHAWK, 4X4 ON MAY 28, 2014. THE FIRST ISSUE OCCURRED ON JULY 31, 2014 WHEN THE VEHICLE FELT AS THOUGH THE ENGINE DROPPED OUT INTO THE STREET OF MY NEIGHBORHOOD, DISABLING THE VEHICLE COMPLET… Look up ODI 10746955 at NHTSA ↗ ODI 11172157 · 2 mi THE TRANSMISSION SLIPS AND WHEN YOUR OIL IS LOW THE CAR DIES ON YOU THE CAR HAS DIED ON ME AND ON HIGHWAYS BACK ROADS PULLING OUT OF MY DRIVEWAY TRANSMISSION IS SLIPPING ALL THE TIME Look up ODI 11172157 at NHTSA ↗ ODI 11353606 I WAS DRIVING IN THE HIGHWAY AND THE JEEP STOP COMPLETELY WITH THE PARKING AUTOMATICALLY AND IN THE BOARD WAS BLINKING TRANSMISSION SERVICE, LITERALLY THE TRUCK WENT CRAZY I COULDN'T MOVE THE TRUCK IN THE HIGHWAYS THANKS GOD THEIR WERE NOT TO MUCH PEOPLE IN THE ROAD. I GOT TO DO A RESEARCH AND MANY PEOPLE HAVE THE SAME COMPLAIN AND THE SAME PROBLEM ON THEIR JEEP CHEROKEE. Look up ODI 11353606 at NHTSA ↗	21 ODI 10723878 · 25,000 mi 2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THE… Look up ODI 10723878 at NHTSA ↗ ODI 10786041 · 33,349 mi ON TUESDAY, JULY 28, 2015 12:12PM ON INTERSTATE 91-S AT 65MPH IN THE MIDDLE TRAVEL LANE, I WAS SURROUNDED BY MULTIPLE TRACTOR-TRAILERS. MY DASHBOARD SUDDENLY LIT UP LIKE A CHRISTMAS TREE. I IMMEDIATELY ATTEMPTED TO GET TO SAFETY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. AT LEAST TWO TRACTOR-TRAILERS JUST MISSED HITTING ME. I NARROWLY MANAGED TO GET TO THE RIGHT SIDE OF THE HIGHWAY. ON FRIDAY, JULY 31, 2015, EXECUTIVE JEEP REASSURED ME THAT THE VEHICLE WAS REPAIRED AND SAFE TO DRIVE. I EXPRESSED … Look up ODI 10786041 at NHTSA ↗ ODI 10807624 · 7 mi WHEN DRIVING AT LEAST ONCE A WEEK, THE CAR WILL SUDDENLY LOOSE SPEED AND WILL DROP INTO LOW GEAR. A SERVICE NOTE COMES ON THE SCREEN STATING, "SERVICE TRANSMISSION" AND "SERVICE PARK BRAKE." I AM UNABLE TO HAVE ANY CONTROL OF THE SPEED OF THE CAR. I HAVE TO TURN THE CAR OFF AND TURN THE CAR OFF SEVERAL TIMES, UNTIL THE TRANSMISSION ALLOWS TO SWITCH SPEEDS/GEARS. AT FIRST, WHEN TRYING TO ACCELERATE THE CAR WILL JUST DROP OUT AND NOT ALLOW ME TO MOVE FORWARD. I FEEL EXTREMELY UNSAFE DRIVING MY VEHICLE ESPECIALLY WHEN THIS HAPPENS ON THE HIGH… Look up ODI 10807624 at NHTSA ↗	7 ODI 10786414 · 14,000 mi ON 10/18/2015, WHILE FLAT TOWING MY 2014 JEEP CHEROKEE AT APPROXIMATELY 60 MPH ON I-5 NEAR SAN CLEMENTE, CA BEHIND OUR RV, WE SUDDENLY EXPERIENCED A VIOLENT SIDE TO SIDE SWERVING SENSATION. WHILE WORKING TO CONTROL THE RV, I VIEWED VIA THE REAR CAMERA, THE CHEROKEE ROCKING SIDE TO SIDE, VIOLENTLY SHAKING THE RV. THE 2014 JEEP CHEROKEE IS SPECIFICALLY DESIGNED TO BE FLAT TOWED BEHIND THE RV, AND WAS CONNECTED TO THE RV WITH A BLUE-OX TOWING SYSTEM. I HAD PREVIOUSLY TOWED THE JEEP CHEROKEE APPROXIMATELY 14,000 MILES PRIOR TO THIS EVENT WITH NO… Look up ODI 10786414 at NHTSA ↗ ODI 11111405 · 41,700 mi ACCORDING TO OWNERS MANUAL AND JEEP, THIS VEHICLE IS DESIGNED AND CAPABLE OF BEING FLAT TOWED BEHIND AN RV. THERE WAS A SUPPLEMENTAL DOCUMENT FROM JEEP ADVISING IF YOU EXPERIENCE A WOBBLE WHEN TOWING YOU NEED KIT 683214AB. THIS NEEDS TO BE MANDATORY AS IT HAPPENED TWICE IN THE LAST MONTH AFTER TOWING THOUSANDS OF MILES, THE JEEP WILL START VIOLENTLY WOBBLING WHEN DRIVING REQUIRING THE RV TO FULLY STOP IN ORDER TO RECOVER. ON THE TWO OCCASIONS, THERE WAS NO WARNING. THE FIRST ISSUE THE CAR WAS SWINGING SO MUCH IT DAMAGED THE REAR PASSENGER CA… Look up ODI 11111405 at NHTSA ↗ ODI 11258914 · 49,458 mi ENGINE SEEMS TO BUDGE THE CAR ALONG WITH A POPPING NOISE WHEN THE GEAR SHIFTS. ICONS APPEAR ON MY DASH, GEAR BLINKS ON DASHBOARD AND GEAR SHIFTER, STIFF STEERING WHEEL, HARD TIME STARTING UP AND AFTER THE CAR IS TURNED ON THE ENGINE SOMETIMES CUTS OFF. Look up ODI 11258914 at NHTSA ↗
Fuel/Propulsion System	55 ODI 10605859 · 520 mi WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. TR Look up ODI 10605859 at NHTSA ↗ ODI 10607916 · 3,941 mi SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN B… Look up ODI 10607916 at NHTSA ↗ ODI 10630041 · 350 mi WHEN STARTING FROM A COLD START THE ENGINE AND/OR TRANSMISSION JERKS MULTIPLE TIMES FOR THE FIRST MINUTE DURING DRIVING. AFTER THE FIRST STOP, THE CAR SETTLES DOWN AND DOES NOT SEEM TO DO IT AGAIN. TR Look up ODI 10630041 at NHTSA ↗	56 ODI 10605859 · 520 mi WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. TR Look up ODI 10605859 at NHTSA ↗ ODI 10607916 · 3,941 mi SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN B… Look up ODI 10607916 at NHTSA ↗ ODI 10616913 TL THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR INDICATOR ON THE GEAR BOX BEGAN TO BLINK AND THE SERVICE ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE STALLED WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, BUT WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 70 MPH, THE SPEED REDUCED ON ITS OWN AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TE… Look up ODI 10616913 at NHTSA ↗	17 ODI 10621369 · 3,500 mi I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I… Look up ODI 10621369 at NHTSA ↗ ODI 10669291 · 10,000 mi I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTE… Look up ODI 10669291 at NHTSA ↗ ODI 10669987 · 21,200 mi MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START … Look up ODI 10669987 at NHTSA ↗	12 ODI 10821457 · 16,539 mi I STARTED MY CAR WITH PUSH BUTTON IGNITION AND IT IMMEDIATELY ACCELERATED TO 4000 RPM AND STAYED AT THAT SPEED FOR OVER 20 MINUTES. DURING THAT TIME, I WAS UNABLE TO TURN THE CAR OFF AND COULD NOT SHIFT THE CAR. WHEN THE ENGINE FINALLY RETURNED TO A NORMAL IDLE SPEED, I COULD SHIFT THE CAR BUT COULD NOT ACCELERATE THE ENGINE. I WOULD PRESS THE GAS PEDAL AND NOTHING HAPPENED...THE ENGINE REMAINED RUNNING AT IDLE. I CALLED TO HAVE IT TOWED TO THE DEALER AND AFTER IT SAT FOR AN HOUR OR SO , IT WAS ABLE TO BE DRIVEN ON TO THE FLATBED TRUCK. THE C… Look up ODI 10821457 at NHTSA ↗ ODI 11031676 · 15,050 mi THE VEHICLE SHUT OFF WITHOUT ABILITY TO STEER OR SHIFT IN THE MIDDLE OF DRIVING. THIS HAS HAPPENED WHILE DRIVING ON 3 SEPARATE OCCASIONS WITHOUT RESOLUTION OR EXPLANATION FROM MECHANICS OR SERVICE MANAGERS AS TO WHY IT'S HAPPENED. THERE IS ALSO JERKING OR SHUDDERING AT VEHICLES WITHOUT UNDERSTANDING OR RESOLUTION ON SPORADIC OCCASIONS. Look up ODI 11031676 at NHTSA ↗ ODI 11205086 · 102,000 mi I HAVE NOTICED IN THE PAST FEW WEEKS THAT MY JEEP WILL STALL AND WILL NOT START BACK UP AGAIN. I TRY AND IT WANTS TO BUT DOESN'T. THEN ABOUT FIVE MINUTES LATER IT WILL START AND ALL IS GOOD. I THOUGHT IT MAY BE THE GAS BUT I HAVE GONE THROUGH DIFFERENT TANKS AND DIFFERENT GAS STATIONS AND IT CONTINUES TO DO THIS. USUALLY FIRST THING IN THE AM. I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD AS IT WILL START TO GO BUT STALLS. WHAT IS WRONG WOTH THIS VEHICLE.? Look up ODI 11205086 at NHTSA ↗	—	1 ODI 11057694 · 70,000 mi AFTER FILLING MY TANK WITH GAS I TURNED ONTO A NEARBY ROADWAY AND FELT MY CAR SPUTTERING AND JERKING. AS I CAME TO A SLOW STOP AT A STOP LIGHT MY CAR ABRUPTLY SLAMMED TO A STOP AND MADE A LOUD BANG/SLAMMING NOISE AND PROMPTED ME TO SHIFT TO PARK AND RESTART THE CAR. I FOLLOWED THESE COMMANDS AND THE CAR WOULD NOT MOVE. AS SOON AS I WOULD SHIFT OUT OF PARK THE LOUD SLAMMING WOULD OCCUR AGAIN AND I BEGAN TO SMELL FUMES SO I STOPPED TRYING TO FOLLOW THE PROMPTS. I PUT MY CAR IN NEUTRAL AND PUSHED MY CAR OUT OF THE MOVING TRAFFIC LANES AND GOT IT T… Look up ODI 11057694 at NHTSA ↗	8 ODI 10630044 · 2,000 mi ON OCCAISION WHEN ACCELERATING THE CAR SEEMS TO BE IN LIMBO, NOT ACCELERATING AND LOSING SPEED SLIGHTLY. *TR Look up ODI 10630044 at NHTSA ↗ ODI 10669291 · 10,000 mi I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTE… Look up ODI 10669291 at NHTSA ↗ ODI 10859960 · 25,000 mi VEHICLE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION. THE THROTTLE CONTROL WARNING LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THIS IS A VERY SERIOUS SAFETY HAZARD AS TWO VEHICLES ALMOST COLLIDE WITH ME DUE TO THE SUDDEN LOSS OF POWER AND STALLING. Look up ODI 10859960 at NHTSA ↗	3 ODI 11162171 MULTIPLE TIMES AFTER FUELING UP MY VEHICLE MY CAR WILL START TO SHAKE AND SPUTTER AND JUST STALL. HAS HAPPENED WHILE ON THE HIGHWAY WITH MY FAMILY AND ALMOST CAUSED A BAD WRECK. MOST RECENTLY IT HAPPENED AGAIN ON LOCAL STREETS. DEALER KEEPS SAYING THEY CAN'T FIGURE IT OUT BUT I VIDEOTAPED THE ISSUE. ALSO WHEN FUELING UP THE VEHICLE IT GIVES A PROBLEM AND TAKES FOREVER TO FUEL UP AND SPITS GAS OUT AND BACK ON TO ME . I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE WITH MY FAMILY AND FCA DOESN'T WANT TO ACKNOWLEDGE THERE IS AN ISSUE AND SAYS JUST FILL… Look up ODI 11162171 at NHTSA ↗ ODI 11394865 · 114,000 mi CAR STALLS AFTER REFUELING TO FULL CAPACITY. SHUTTERED AND STALLED 3 TIMES AFTER REFUELING TANK. THE CAR GIVES OFF MULTIPLE WARNING LIGHTS RANGING FROM TRANSMISSION TO BATTERY, DESPITE THE TRANSMISSION AND BATTERY BEING PERFECTLY FINE. ONCE THE CAR BEGINS TO STALL, THE STEERING LOCKS UP AND ALL POWER IS LOST. THE CAR MUST BE PUT IN PARK AND RESTARTED, SOMETIMES IT STRUGGLES TO RESTART Look up ODI 11394865 at NHTSA ↗ ODI 11455633 After filling my jeep with gas this will cause the jeep to stalls then shuts off and all kinds of warnings and code appear. It will radom shut off and is extremely dangerous. Dealership could not diagnose . This is happening regularly. Goggle says many others have experienced this problem as well Look up ODI 11455633 at NHTSA ↗
Service Brakes	32 ODI 10633419 · 12,890 mi I WAS DRIVING ON A LOW TRAFFIC ROAD GOING APPROXIMATELY 30 MPH WHEN THE PARKING BRAKE ERROR WARNING LIGHT APPEARED ON THE DASH HUD AND THE GEAR SELECTOR D WAS FLASHING. ANOTHER WARNING APPEARED IN THE HUD THAT STATED "SERVICE TRANSMISSION", AS WELL AS THE CHECK ENGINE LIGHT AND STABILITY CONTROL WARNING LIGHT. AS THIS BEGAN I WAS ON A SLIGHT INCLINE AND BEGAN DRIFTING BACKWARD, LEADING ME TO BELIEVE THE ENGINE HAD DIED BUT I COULD STILL HEAR IT WAS ON SO I APPLIED MORE PRESSURE TO THE GAS PEDAL BUT COULDN'T MOVE FORWARD. I TURNED THE ENGINE OFF… Look up ODI 10633419 at NHTSA ↗ ODI 10692859 · 15,601 mi PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NE… Look up ODI 10692859 at NHTSA ↗ ODI 10702073 · 31,800 mi THE CAR COMPLETELY SHUTS DOWN WITH NO INDICATION OR WARNING WHILE DRIVING, STEERING WHEEL LOCKS. IMMEDIATELY AFTER SHUTTING DOWN THE BRAKE (HOWEVER THE GEAR IS IN DRIVE) AND BATTERY LIGHT DISPLAYS. I TAKE GEAR OUT OF DRIVE AND PUT IT IN PARK, WAIT A MINUTE OR TWO AT TIMES RIGHT IN THE MIDDLE OF RESIDENTIAL STREET OR THE END OF A TURN BUT IT ALWAYS OCCUR WHILE THE CAR IS IN MOTION. I HAVE TO CRANK THE IGNITION SEVERAL TIMES WHILE TAPPING DOWN ON THE GAS PEDAL UNTIL THE ENGINE STARTS, HIT THE BRAKE RELEASE, PUT GEAR BACK IN DRIVE OR AT TIMES NEUT… Look up ODI 10702073 at NHTSA ↗	15 ODI 10692859 · 15,601 mi PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NE… Look up ODI 10692859 at NHTSA ↗ ODI 10778432 · 807 mi THE FIRST TIME IT HAPPENED WAS WHEN I WAS MERGING ONTO A HIGHWAY AND THE CAR LOCKED. THE STEERING WHEEL LOCKED, THE BREAKS LOCKED, AND MULTIPLE DIFFERENT MALFUNCTION LIGHTS CAME ON INCLUDING THE ENGINE LIGHT AND MY CAR SAYING TO CHECK THE TRANSMISSION. I TURNED THE CAR OFF AND BACK ON, AND NO LIGHTS WERE ON SO I DROVE IT TO THE NEXT EXIT TO GET OFF THE HIGHWAY. AS I WAS TRYING TO GET INTO A PARKING LOT IN 5 O'CLOCK TRAFFIC, THE CAR ACCELERATED ON ITS OWN THEN LOCKED UP AGAIN. I ENDED UP HAVING TO GET A NEW TRANSMISSION OWNING THE CAR FOR LESS T… Look up ODI 10778432 at NHTSA ↗ ODI 10789030 · 20,000 mi DRIVING TO WORK ON HWY IN HEAVY TRAFFIC I ACCELERATED UP A SMALL HILL CAR JERKED THEN POWERED DOWN ON HWY AT 65 MPH I WAS ABLE TO COAST OVER THREE LANES OF TRAFFIC AND PULL OFF TO SIDE OF ROAD THEN NOTICED SERVICE TRANSMISSION, CHECK PARKING BREAK, PUT CAR IN PARK AND THEN SELECT GEAR ALL CAME ON AS MESSAGES ALSO THE TRACTION CONTROL LIGHT CAME ON. PUT CARE IN PARK AND RESTARTED ENGINE ALL LIGHTS/MESSAGES STILL ON DASH AND CAR WOULD NOT GO INTO GEAR FOR DRIVING. TRIED TWO MORE TIMES AND FINALLY COULD DRIVE UNDER 50 MPH STRAIGHT TO DEALER FOR … Look up ODI 10789030 at NHTSA ↗	54 ODI 10596189 THIS IS THE SECOND RECALL THAT WE HAVE HAD ON THIS VEHICLE IN LESS THAN A YEAR. HERE IS THE NEW REAL INFORMATION. SUMMARY: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES MANUFACTURED FROM JANUARY 5, 2010, THROUGH SEPTEMBER 8, 2013. THE SUBJECT VEHICLES HAVE A BRAKE BOOSTER WITH A CENTER SHELL THAT MAY CORRODE AND ALLOW WATER TO GET INSIDE. WE CALLED THE DEALERSHIP, AND THEY STATED THEY WILL CHECK THE BREAK BOOSTER, BUT IF THERE IS NO CORROSION, THEY WILL NOT REPLACE… Look up ODI 10596189 at NHTSA ↗ ODI 10637786 · 986 mi WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE R… Look up ODI 10637786 at NHTSA ↗ ODI 10663610 JUST RECEIVED MY THIRD SAFETY RECALL TODAY...P67. P14, BRAKE BOOSTER AND P36, SUN VISOR WIRING ARE YET TO BE FIXED. P14 DATES BACK TO THIS FALL 2014. I'VE BEEN ON A WAITING LIST SINCE THAT TIME. THE DEALERSHIP, PATRIOT CHRYSLER DODGE IN MOUNTAIN LAKE PARK, MD SAYS THEY CANNOT GET THE PARTS TO FIX THE RECALLS. IS THIS RIDICULOUS? PLEASE ADVISE. *TR Look up ODI 10663610 at NHTSA ↗	8 ODI 10746955 · 3,671 mi AFTER DOING MY HOMEWORK AND RESEARCH ON A VEHICLE WITH #1 SAFETY RATINGS IN ITS CLASS, I AM NOW IN A CONSTANT STATE OF FEAR FOR THE SAFETY OF NOT ONLY MYSELF AND MY FAMILY, BUT TO ANY OTHER INNOCENT PEOPLE AROUND ME. I TRAVEL AS LITTLE AS POSSIBLE IN A VEHICLE THAT I AM STILL IN DEBT A VERY LARGE SUM OF MONEY ON. I TOOK DELIVERY OF MY 2014 JEEP CHEROKEE TRAILHAWK, 4X4 ON MAY 28, 2014. THE FIRST ISSUE OCCURRED ON JULY 31, 2014 WHEN THE VEHICLE FELT AS THOUGH THE ENGINE DROPPED OUT INTO THE STREET OF MY NEIGHBORHOOD, DISABLING THE VEHICLE COMPLET… Look up ODI 10746955 at NHTSA ↗ ODI 11172157 · 2 mi THE TRANSMISSION SLIPS AND WHEN YOUR OIL IS LOW THE CAR DIES ON YOU THE CAR HAS DIED ON ME AND ON HIGHWAYS BACK ROADS PULLING OUT OF MY DRIVEWAY TRANSMISSION IS SLIPPING ALL THE TIME Look up ODI 11172157 at NHTSA ↗ ODI 11353606 I WAS DRIVING IN THE HIGHWAY AND THE JEEP STOP COMPLETELY WITH THE PARKING AUTOMATICALLY AND IN THE BOARD WAS BLINKING TRANSMISSION SERVICE, LITERALLY THE TRUCK WENT CRAZY I COULDN'T MOVE THE TRUCK IN THE HIGHWAYS THANKS GOD THEIR WERE NOT TO MUCH PEOPLE IN THE ROAD. I GOT TO DO A RESEARCH AND MANY PEOPLE HAVE THE SAME COMPLAIN AND THE SAME PROBLEM ON THEIR JEEP CHEROKEE. Look up ODI 11353606 at NHTSA ↗	1 ODI 11057694 · 70,000 mi AFTER FILLING MY TANK WITH GAS I TURNED ONTO A NEARBY ROADWAY AND FELT MY CAR SPUTTERING AND JERKING. AS I CAME TO A SLOW STOP AT A STOP LIGHT MY CAR ABRUPTLY SLAMMED TO A STOP AND MADE A LOUD BANG/SLAMMING NOISE AND PROMPTED ME TO SHIFT TO PARK AND RESTART THE CAR. I FOLLOWED THESE COMMANDS AND THE CAR WOULD NOT MOVE. AS SOON AS I WOULD SHIFT OUT OF PARK THE LOUD SLAMMING WOULD OCCUR AGAIN AND I BEGAN TO SMELL FUMES SO I STOPPED TRYING TO FOLLOW THE PROMPTS. I PUT MY CAR IN NEUTRAL AND PUSHED MY CAR OUT OF THE MOVING TRAFFIC LANES AND GOT IT T… Look up ODI 11057694 at NHTSA ↗	—	13 ODI 10693217 · 100 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE VEHICLE CAME TO A COMPLETE STOP AFTER THE BRAKE PEDAL WAS APPLIED FORCEFULLY. THE FAILURE RECURRED WHENEVER DRIVING AT THE SPEED OF 25 MPH AND COMING TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100. Look up ODI 10693217 at NHTSA ↗ ODI 10775484 · 17,608 mi 1ST INCIDENT- 9/1/15- DRIVING IN INTERSTATE TRAFFIC WHEN W/O WARNING JEEP LOST POWER, IMMEDIATELY SLOWED AS IF IT DROPPED GEARS AND WENT INTO NEUTRAL, "SERVICE PARKING BRAKE" MESSAGE FLASHED AND SAID TO PUT IN PARK/TURN CAR OFF/RESTART. OTHER EMERGENCY WARNINGS APPEARED: CHECK ENGINE, STABILITY TRACTION, SERVICE TRANSMISSION. JEEP HAD NO POWER AND WAS HARD TO STEER. I WAS IN FAR LANE AND ABLE TO COAST TO SHOULDER. TURNED CAR OFF/ON. SAID "SERVICE TRANSMISSION". TRIED TO DRIVE BUT PARKING BRAKE WAS STILL LOCKED. HAD TOWED TO DODGE SERVICE DEPT.… Look up ODI 10775484 at NHTSA ↗ ODI 10778432 · 807 mi THE FIRST TIME IT HAPPENED WAS WHEN I WAS MERGING ONTO A HIGHWAY AND THE CAR LOCKED. THE STEERING WHEEL LOCKED, THE BREAKS LOCKED, AND MULTIPLE DIFFERENT MALFUNCTION LIGHTS CAME ON INCLUDING THE ENGINE LIGHT AND MY CAR SAYING TO CHECK THE TRANSMISSION. I TURNED THE CAR OFF AND BACK ON, AND NO LIGHTS WERE ON SO I DROVE IT TO THE NEXT EXIT TO GET OFF THE HIGHWAY. AS I WAS TRYING TO GET INTO A PARKING LOT IN 5 O'CLOCK TRAFFIC, THE CAR ACCELERATED ON ITS OWN THEN LOCKED UP AGAIN. I ENDED UP HAVING TO GET A NEW TRANSMISSION OWNING THE CAR FOR LESS T… Look up ODI 10778432 at NHTSA ↗	8 ODI 10637786 · 986 mi WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE R… Look up ODI 10637786 at NHTSA ↗ ODI 10764971 · 22,000 mi THIS IS THE THIRD INCIDENT IN WHICH THE COMPUTER OF THE JEEP CHEROKEE HAS MALFUNCTIONED. I HAD IT SERVICED FOR THE SECOND TIME JUST TWO WEEKS PRIOR TO THIS INCIDENT FOR THE CHECK ENGINE LIGHT TURNING ON AND THEN THE TRANSMISSION FAILED. IN THIS PARTICULAR ACCIDENT, THE SCREEN FROZE, MY PHONE WAS CHARGING AND WHEN THE SCREEN FROZE MY PHONE WAS POWERED OFF ALONG WITH THE CHARGING PORT, AND THEN WHEN I WENT TO BRAKE DUE TO IT BEING A RED LIGHT AND CAR IN FRONT OF ME THE BRAKES AND STEERING WHEEL LOCKED ON ME AND I WAS UNABLE TO BRAKE OR SWITCH LAN… Look up ODI 10764971 at NHTSA ↗ ODI 11015783 · 46,500 mi VEHICLE SHOWED NO WARNING LIGHTS, DASH LIGHTS FLASHED, THEN VEHICLE ENGINE STOPPED, NO STEERING, NO BRAKES. UNABLE TO MOVE VEHICLE INTO NEUTRAL. VEHICLE WAS IN MOTION AT 45 MILES PER HOUR ON THE ROAD, GOING STRAIGHT. Look up ODI 11015783 at NHTSA ↗
Vehicle Speed Control	87 ODI 10579742 · 6,500 mi I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED… Look up ODI 10579742 at NHTSA ↗ ODI 10597150 · 150 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED ERRATICALLY WHILE SHIFTING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 150. Look up ODI 10597150 at NHTSA ↗ ODI 10608494 · 3,185 mi THE CAR GAVE A MESSAGE THAT THE TRANSMISSION NEEDED SERVICE. IT THEN DROVE A FEW MORE MILES AND THEN STOPPED ALLOWING ME TO ACCELERATE. IT WAS LIKE IT WAS IN NEUTRAL BUT THE ENGINE WOULD NOT REV. IT DID LET ME DRIVE AGAIN AFTER SHUTTING DOWN THE CAR BUT THE PATTERN CONTINUED UNTIL WE DROPPED IT OFF AT THE DEALER. WE NEEDED TO TURN THE CAR OFF AND ON SEVERAL TIMES. THERE WAS ALSO AN UNKNOWN SMELL THAT CAME AND WENT. *JS Look up ODI 10608494 at NHTSA ↗	56 ODI 10630044 · 2,000 mi ON OCCAISION WHEN ACCELERATING THE CAR SEEMS TO BE IN LIMBO, NOT ACCELERATING AND LOSING SPEED SLIGHTLY. *TR Look up ODI 10630044 at NHTSA ↗ ODI 10659611 · 6,400 mi ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED … Look up ODI 10659611 at NHTSA ↗ ODI 10659612 · 7,490 mi I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON TH… Look up ODI 10659612 at NHTSA ↗	26 ODI 10659611 · 6,400 mi ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED … Look up ODI 10659611 at NHTSA ↗ ODI 10659612 · 7,490 mi I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON TH… Look up ODI 10659612 at NHTSA ↗ ODI 10669291 · 10,000 mi I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTE… Look up ODI 10669291 at NHTSA ↗	21 ODI 10723878 · 25,000 mi 2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THE… Look up ODI 10723878 at NHTSA ↗ ODI 10786041 · 33,349 mi ON TUESDAY, JULY 28, 2015 12:12PM ON INTERSTATE 91-S AT 65MPH IN THE MIDDLE TRAVEL LANE, I WAS SURROUNDED BY MULTIPLE TRACTOR-TRAILERS. MY DASHBOARD SUDDENLY LIT UP LIKE A CHRISTMAS TREE. I IMMEDIATELY ATTEMPTED TO GET TO SAFETY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. AT LEAST TWO TRACTOR-TRAILERS JUST MISSED HITTING ME. I NARROWLY MANAGED TO GET TO THE RIGHT SIDE OF THE HIGHWAY. ON FRIDAY, JULY 31, 2015, EXECUTIVE JEEP REASSURED ME THAT THE VEHICLE WAS REPAIRED AND SAFE TO DRIVE. I EXPRESSED … Look up ODI 10786041 at NHTSA ↗ ODI 10807624 · 7 mi WHEN DRIVING AT LEAST ONCE A WEEK, THE CAR WILL SUDDENLY LOOSE SPEED AND WILL DROP INTO LOW GEAR. A SERVICE NOTE COMES ON THE SCREEN STATING, "SERVICE TRANSMISSION" AND "SERVICE PARK BRAKE." I AM UNABLE TO HAVE ANY CONTROL OF THE SPEED OF THE CAR. I HAVE TO TURN THE CAR OFF AND TURN THE CAR OFF SEVERAL TIMES, UNTIL THE TRANSMISSION ALLOWS TO SWITCH SPEEDS/GEARS. AT FIRST, WHEN TRYING TO ACCELERATE THE CAR WILL JUST DROP OUT AND NOT ALLOW ME TO MOVE FORWARD. I FEEL EXTREMELY UNSAFE DRIVING MY VEHICLE ESPECIALLY WHEN THIS HAPPENS ON THE HIGH… Look up ODI 10807624 at NHTSA ↗	8 ODI 10630044 · 2,000 mi ON OCCAISION WHEN ACCELERATING THE CAR SEEMS TO BE IN LIMBO, NOT ACCELERATING AND LOSING SPEED SLIGHTLY. *TR Look up ODI 10630044 at NHTSA ↗ ODI 10669291 · 10,000 mi I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTE… Look up ODI 10669291 at NHTSA ↗ ODI 10859960 · 25,000 mi VEHICLE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION. THE THROTTLE CONTROL WARNING LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THIS IS A VERY SERIOUS SAFETY HAZARD AS TWO VEHICLES ALMOST COLLIDE WITH ME DUE TO THE SUDDEN LOSS OF POWER AND STALLING. Look up ODI 10859960 at NHTSA ↗	13 ODI 10693217 · 100 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION. THE VEHICLE CAME TO A COMPLETE STOP AFTER THE BRAKE PEDAL WAS APPLIED FORCEFULLY. THE FAILURE RECURRED WHENEVER DRIVING AT THE SPEED OF 25 MPH AND COMING TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100. Look up ODI 10693217 at NHTSA ↗ ODI 10775484 · 17,608 mi 1ST INCIDENT- 9/1/15- DRIVING IN INTERSTATE TRAFFIC WHEN W/O WARNING JEEP LOST POWER, IMMEDIATELY SLOWED AS IF IT DROPPED GEARS AND WENT INTO NEUTRAL, "SERVICE PARKING BRAKE" MESSAGE FLASHED AND SAID TO PUT IN PARK/TURN CAR OFF/RESTART. OTHER EMERGENCY WARNINGS APPEARED: CHECK ENGINE, STABILITY TRACTION, SERVICE TRANSMISSION. JEEP HAD NO POWER AND WAS HARD TO STEER. I WAS IN FAR LANE AND ABLE TO COAST TO SHOULDER. TURNED CAR OFF/ON. SAID "SERVICE TRANSMISSION". TRIED TO DRIVE BUT PARKING BRAKE WAS STILL LOCKED. HAD TOWED TO DODGE SERVICE DEPT.… Look up ODI 10775484 at NHTSA ↗ ODI 10778432 · 807 mi THE FIRST TIME IT HAPPENED WAS WHEN I WAS MERGING ONTO A HIGHWAY AND THE CAR LOCKED. THE STEERING WHEEL LOCKED, THE BREAKS LOCKED, AND MULTIPLE DIFFERENT MALFUNCTION LIGHTS CAME ON INCLUDING THE ENGINE LIGHT AND MY CAR SAYING TO CHECK THE TRANSMISSION. I TURNED THE CAR OFF AND BACK ON, AND NO LIGHTS WERE ON SO I DROVE IT TO THE NEXT EXIT TO GET OFF THE HIGHWAY. AS I WAS TRYING TO GET INTO A PARKING LOT IN 5 O'CLOCK TRAFFIC, THE CAR ACCELERATED ON ITS OWN THEN LOCKED UP AGAIN. I ENDED UP HAVING TO GET A NEW TRANSMISSION OWNING THE CAR FOR LESS T… Look up ODI 10778432 at NHTSA ↗	—	7 ODI 10726924 · 24,000 mi WHILE IN MOTION, THE CAR STALLED. THE CAR WOULD NOT THEN SHIFT TO ANY GEAR. AFTER CONTINUOUSLY TRYING TO SHIFT GEARS, THE CAR WOULD JUMP FROM PARK TO DRIVE. LITERALLY JUMP. I HAD TO DRIVE HOME (A FEW BLOCKS) WITH MY HAZARDS ON PRAYING ALL THE WAY. I CALLED HUNTINGTON BEACH JEEP FIRST THING IN THE MORNING. THEY TOWED THE CAR TO THE SERVICE DEPT. I WAS TOLD THE TRANSMISSION WOULD BE FIXED. I TRIED TO UPGRADE OUT OF THE SHOTTY CHEROKEE TO A GRAND CHEROKEE FOR SAFETY REASONS BUT THE DEALER WOULD NOT FORGIVE THE NEGATIVE EQUITY IN THE CAR AS WE'VE H… Look up ODI 10726924 at NHTSA ↗ ODI 10809646 ROSEVILLE CHRYSLER CALLED 12/11/15 @ 10:32 AM TOLD ME THEY COMPLETED OIL CHANGE AND I CAN PICK UP MY VEHICLE. FYI: THIS VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER DEALERSHIP 12/7/15 AND WILL REMAIN THERE BECAUSE THIS VEHICLE IS A LEMON AND IS DANGEROUS. WILL NOT RISK MY LIFE OR MY 6YR SON HEALTH TO DRIVE THIS VEHICLE!! 2014 JEEP CHEROKEE SUV STARTED JERKING & IDLED STOP MOVING ON ME TWICE 12/5/15 @3:30PM. I WAS STUCK IN THE MIDDLE OF INTERSECTION 13MILE & UTICA FOR 1MINUTE FORTUNATELY NO ONE WAS TAILGATING & I DIDN'T GET IN A CAR ACCIDENT. … Look up ODI 10809646 at NHTSA ↗ ODI 10906020 · 35,000 mi WHEN AT AN AVERAGE RATE OF SPEED (55MPH) WHILE DRIVING ON A CURVE (THERE IS A BUMP IN THE ROAD AT THE SPOT I AM REFERRING TO), WHEN THE JEEP HITS IT, IT HAS A DEATH WOBBLE IN THE FRONT END!!! CRUISE CONTROL SPEEDS UP ON A VERY SMALL DECLINE IN THE ROAD EVERY TIME USED!!! FROM A STOP, THE CAR HAS A HARD SHIFT WHEN BEGINNING TO PRESS ACCELERATOR!!! HANDS FREE VOICE GETS MY VOICE REQUEST WRONG ALMOST EVERY TIME!!! Look up ODI 10906020 at NHTSA ↗
Steering	33 ODI 10597133 · 567 mi THIS CAR HAS BEEN LOOKED AT BY CHRYSLER GROUP LLC FOR STEERING/TRANSMISSION ISSUES 4 TIMES SINCE MARCH 22,2014. THERE HAS BEEN TWO SOFTWARE UPDATES THAT HAVE NOT CORRECTED THE PROBLEM. THERE IS A SAFETY ISSUE DRIVING THE VEHICLE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS REALLY HURT OR KILLED. *TR Look up ODI 10597133 at NHTSA ↗ ODI 10620977 · 10,020 mi THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847. A PHONE CALL WAS MADE TO NTSB REFERRING TO THIS INCIDENT (REF 670186). TODAY WHILE DRIVING IN TRAFFIC AND AT AN INTERSECTION, THE 2014 JEEP CHEROKEE I WAS DRIVING BUCKED VIOLENTLY THEN STALLED. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS BROUGHT TO A STOP. WHEN I RESTARTED THE VEHICLE, IT WAS NOT CAPABLE OF EXCEEDING 3-4MPH EVEN THOUGH THE ENGINE WAS REVVING. THE BOSTON POLICE RESPONDED AS I WAS IN A DANGEROUS LOCATION AND WAITED WITH ME FOR AN HOUR UNTIL AAA COULD TOW MY VEHICLE… Look up ODI 10620977 at NHTSA ↗ ODI 10621980 · 14,100 mi AT LOW SPEED TURNS, LEFT AND RIGHT, IE IN A PARKING LOT OR TURNING AT AN INTERSECTION, POPPING AND GROANING FROM FRONT SUSPENSION/STEERING ASSEMBLY. VERY AUDIBLE AND RATCHETING FEEL CAN BE FELT IN THE FRAME AND STEERING WHEEL. NOT AN ISSUE WHEN DRIVING STRAIGHT OR AT SPEED. FIRST TRIP TO DEALER...COULD NOT DUPLICATE. NEXT DAY, AFTER CONTACTING JEEP CONSUMER SERVICE, THE JEEP WAS TAKEN BACK TO THE DEALER AND I TEST DROVE THE VEHICLE IN THE PARKING LOT FOR THE SERVICE CONSULTANT. THE POPPING/GROANING NOISE WAS EVIDENT IN EVERY TURN AND THE CAR WA… Look up ODI 10621980 at NHTSA ↗	21 ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10649110 · 7,500 mi WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK E… Look up ODI 10649110 at NHTSA ↗ ODI 10662179 · 12,380 mi THIS IS THE 3RD TIME IT HAPPENED. MY PREVIOUS ODI # 16038484. WHILE DRIVING OUT OF THE PARKING LOT THE CAR JUST STOPPED AND THE CAR SCREEN HAS A MESSAGE TO SHIFT THE GEAR. I DID THAT AND THE CAR SHAKES/JITTER. THE PARKING ATTENDANT HELPED ME TO PUSH THE CAR ON THE SIDE. Look up ODI 10662179 at NHTSA ↗	18 ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗ ODI 10637786 · 986 mi WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE R… Look up ODI 10637786 at NHTSA ↗ ODI 10638460 · 1,300 mi TRAVELING TO WORK TOUCHED THE COMMAND BUTTON ON THE STEERING WHEEL AT THAT VERY MOMENT THE RADIO, SCREEN, BLUETOOTH, UCONNECT SYSTEM LOST POWER. THE RADIO SHUT OFF AND THE CENTER SCREEN THAT CONTROLS MANY SAFETY FEATURES OF THE CAR WENT BLANK AND WOULD NOT COME BACK ON. I HAD TO CALL THE DEALERSHIP AND THEY TOOK IT IN IMMEDIATELY TO RESOLVE THE ISSUES. I HAVE HAD THE CAR TWO MONTHS PUT ABOUT 1,200 MILES ON THE CAR AND IT HAS BEEN BACK AT JEEP SEVERAL TIMES WITH ISSUES/RECALLS. *TR Look up ODI 10638460 at NHTSA ↗	7 ODI 10786414 · 14,000 mi ON 10/18/2015, WHILE FLAT TOWING MY 2014 JEEP CHEROKEE AT APPROXIMATELY 60 MPH ON I-5 NEAR SAN CLEMENTE, CA BEHIND OUR RV, WE SUDDENLY EXPERIENCED A VIOLENT SIDE TO SIDE SWERVING SENSATION. WHILE WORKING TO CONTROL THE RV, I VIEWED VIA THE REAR CAMERA, THE CHEROKEE ROCKING SIDE TO SIDE, VIOLENTLY SHAKING THE RV. THE 2014 JEEP CHEROKEE IS SPECIFICALLY DESIGNED TO BE FLAT TOWED BEHIND THE RV, AND WAS CONNECTED TO THE RV WITH A BLUE-OX TOWING SYSTEM. I HAD PREVIOUSLY TOWED THE JEEP CHEROKEE APPROXIMATELY 14,000 MILES PRIOR TO THIS EVENT WITH NO… Look up ODI 10786414 at NHTSA ↗ ODI 11111405 · 41,700 mi ACCORDING TO OWNERS MANUAL AND JEEP, THIS VEHICLE IS DESIGNED AND CAPABLE OF BEING FLAT TOWED BEHIND AN RV. THERE WAS A SUPPLEMENTAL DOCUMENT FROM JEEP ADVISING IF YOU EXPERIENCE A WOBBLE WHEN TOWING YOU NEED KIT 683214AB. THIS NEEDS TO BE MANDATORY AS IT HAPPENED TWICE IN THE LAST MONTH AFTER TOWING THOUSANDS OF MILES, THE JEEP WILL START VIOLENTLY WOBBLING WHEN DRIVING REQUIRING THE RV TO FULLY STOP IN ORDER TO RECOVER. ON THE TWO OCCASIONS, THERE WAS NO WARNING. THE FIRST ISSUE THE CAR WAS SWINGING SO MUCH IT DAMAGED THE REAR PASSENGER CA… Look up ODI 11111405 at NHTSA ↗ ODI 11258914 · 49,458 mi ENGINE SEEMS TO BUDGE THE CAR ALONG WITH A POPPING NOISE WHEN THE GEAR SHIFTS. ICONS APPEAR ON MY DASH, GEAR BLINKS ON DASHBOARD AND GEAR SHIFTER, STIFF STEERING WHEEL, HARD TIME STARTING UP AND AFTER THE CAR IS TURNED ON THE ENGINE SOMETIMES CUTS OFF. Look up ODI 11258914 at NHTSA ↗	3 ODI 11162171 MULTIPLE TIMES AFTER FUELING UP MY VEHICLE MY CAR WILL START TO SHAKE AND SPUTTER AND JUST STALL. HAS HAPPENED WHILE ON THE HIGHWAY WITH MY FAMILY AND ALMOST CAUSED A BAD WRECK. MOST RECENTLY IT HAPPENED AGAIN ON LOCAL STREETS. DEALER KEEPS SAYING THEY CAN'T FIGURE IT OUT BUT I VIDEOTAPED THE ISSUE. ALSO WHEN FUELING UP THE VEHICLE IT GIVES A PROBLEM AND TAKES FOREVER TO FUEL UP AND SPITS GAS OUT AND BACK ON TO ME . I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE WITH MY FAMILY AND FCA DOESN'T WANT TO ACKNOWLEDGE THERE IS AN ISSUE AND SAYS JUST FILL… Look up ODI 11162171 at NHTSA ↗ ODI 11394865 · 114,000 mi CAR STALLS AFTER REFUELING TO FULL CAPACITY. SHUTTERED AND STALLED 3 TIMES AFTER REFUELING TANK. THE CAR GIVES OFF MULTIPLE WARNING LIGHTS RANGING FROM TRANSMISSION TO BATTERY, DESPITE THE TRANSMISSION AND BATTERY BEING PERFECTLY FINE. ONCE THE CAR BEGINS TO STALL, THE STEERING LOCKS UP AND ALL POWER IS LOST. THE CAR MUST BE PUT IN PARK AND RESTARTED, SOMETIMES IT STRUGGLES TO RESTART Look up ODI 11394865 at NHTSA ↗ ODI 11455633 After filling my jeep with gas this will cause the jeep to stalls then shuts off and all kinds of warnings and code appear. It will radom shut off and is extremely dangerous. Dealership could not diagnose . This is happening regularly. Goggle says many others have experienced this problem as well Look up ODI 11455633 at NHTSA ↗	8 ODI 10637786 · 986 mi WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE R… Look up ODI 10637786 at NHTSA ↗ ODI 10764971 · 22,000 mi THIS IS THE THIRD INCIDENT IN WHICH THE COMPUTER OF THE JEEP CHEROKEE HAS MALFUNCTIONED. I HAD IT SERVICED FOR THE SECOND TIME JUST TWO WEEKS PRIOR TO THIS INCIDENT FOR THE CHECK ENGINE LIGHT TURNING ON AND THEN THE TRANSMISSION FAILED. IN THIS PARTICULAR ACCIDENT, THE SCREEN FROZE, MY PHONE WAS CHARGING AND WHEN THE SCREEN FROZE MY PHONE WAS POWERED OFF ALONG WITH THE CHARGING PORT, AND THEN WHEN I WENT TO BRAKE DUE TO IT BEING A RED LIGHT AND CAR IN FRONT OF ME THE BRAKES AND STEERING WHEEL LOCKED ON ME AND I WAS UNABLE TO BRAKE OR SWITCH LAN… Look up ODI 10764971 at NHTSA ↗ ODI 11015783 · 46,500 mi VEHICLE SHOWED NO WARNING LIGHTS, DASH LIGHTS FLASHED, THEN VEHICLE ENGINE STOPPED, NO STEERING, NO BRAKES. UNABLE TO MOVE VEHICLE INTO NEUTRAL. VEHICLE WAS IN MOTION AT 45 MILES PER HOUR ON THE ROAD, GOING STRAIGHT. Look up ODI 11015783 at NHTSA ↗	7 ODI 10726924 · 24,000 mi WHILE IN MOTION, THE CAR STALLED. THE CAR WOULD NOT THEN SHIFT TO ANY GEAR. AFTER CONTINUOUSLY TRYING TO SHIFT GEARS, THE CAR WOULD JUMP FROM PARK TO DRIVE. LITERALLY JUMP. I HAD TO DRIVE HOME (A FEW BLOCKS) WITH MY HAZARDS ON PRAYING ALL THE WAY. I CALLED HUNTINGTON BEACH JEEP FIRST THING IN THE MORNING. THEY TOWED THE CAR TO THE SERVICE DEPT. I WAS TOLD THE TRANSMISSION WOULD BE FIXED. I TRIED TO UPGRADE OUT OF THE SHOTTY CHEROKEE TO A GRAND CHEROKEE FOR SAFETY REASONS BUT THE DEALER WOULD NOT FORGIVE THE NEGATIVE EQUITY IN THE CAR AS WE'VE H… Look up ODI 10726924 at NHTSA ↗ ODI 10809646 ROSEVILLE CHRYSLER CALLED 12/11/15 @ 10:32 AM TOLD ME THEY COMPLETED OIL CHANGE AND I CAN PICK UP MY VEHICLE. FYI: THIS VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER DEALERSHIP 12/7/15 AND WILL REMAIN THERE BECAUSE THIS VEHICLE IS A LEMON AND IS DANGEROUS. WILL NOT RISK MY LIFE OR MY 6YR SON HEALTH TO DRIVE THIS VEHICLE!! 2014 JEEP CHEROKEE SUV STARTED JERKING & IDLED STOP MOVING ON ME TWICE 12/5/15 @3:30PM. I WAS STUCK IN THE MIDDLE OF INTERSECTION 13MILE & UTICA FOR 1MINUTE FORTUNATELY NO ONE WAS TAILGATING & I DIDN'T GET IN A CAR ACCIDENT. … Look up ODI 10809646 at NHTSA ↗ ODI 10906020 · 35,000 mi WHEN AT AN AVERAGE RATE OF SPEED (55MPH) WHILE DRIVING ON A CURVE (THERE IS A BUMP IN THE ROAD AT THE SPOT I AM REFERRING TO), WHEN THE JEEP HITS IT, IT HAS A DEATH WOBBLE IN THE FRONT END!!! CRUISE CONTROL SPEEDS UP ON A VERY SMALL DECLINE IN THE ROAD EVERY TIME USED!!! FROM A STOP, THE CAR HAS A HARD SHIFT WHEN BEGINNING TO PRESS ACCELERATOR!!! HANDS FREE VOICE GETS MY VOICE REQUEST WRONG ALMOST EVERY TIME!!! Look up ODI 10906020 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Stalling or loss of power

445 mentions · 16.8% of complaints

Median mileage: 40,000 mi (358 usable records).

ODI 10576729 · 1,590 mi

I WAS SITTING STILL WHEN THE ENGINE STOPPED RUNNING AND WOULD NOT START AGAIN. I CALLED ROADSIDE ASSISTANCE AND THEY HAULED MY VEHICLE TO THE DEALER.THE DEALER CALLED TUES 4/2/14 AND SAID THAT IT WAS FIXED I PICKED IT UP AND ABOUT 3 MI FROM THE DEALER THE ENGINE STALLED AGAIN THIS TIME I WAS TRAVELING ABOUT 10 MI PER HOUR COMING UP ON A STOP SIGN I AGAIN CALLED ROADSIDE ASSISTANCE AND THEY HAULED IT BACK TO THE DEALER. THE DEALER CALLED IN THE AFTERNOON AND SAID IT IS FIXED .I HOPE IT IS. IF I HAD BEEN TRAVELING A HIGHWAY SPEED THIS COULD HA…

Look up ODI 10576729 at NHTSA ↗

ODI 10579742 · 6,500 mi

I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED…

Look up ODI 10579742 at NHTSA ↗

ODI 10595870

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE REFRIGERANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, ADDITIONAL FAILURES OCCURRED. THE INSTRUMENT PANEL FAILED, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILUR…

Look up ODI 10595870 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

407 mentions · 15.4% of complaints

Median mileage: 25,258 mi (332 usable records).

ODI 10565974 · 300 mi

Look up ODI 10565974 at NHTSA ↗

ODI 10576862 · 3,120 mi

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE…

Look up ODI 10576862 at NHTSA ↗

ODI 10583957 · 14,500 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC SIGNAL, THE CHECK ENGINE WARNING LAMP ILLUMINATED AS THE VEHICLE STARTED TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN REPLACED THE CAM PHASER, VALVE BODY CASTING, SENSOR CASTING AND THE…

Look up ODI 10583957 at NHTSA ↗

Matching rule

Warning lights and dashboard alerts

396 mentions · 15.0% of complaints

Median mileage: 43,600 mi (329 usable records).

ODI 10567955 · 4,640 mi

Look up ODI 10567955 at NHTSA ↗

ODI 10576862 · 3,120 mi

Look up ODI 10576862 at NHTSA ↗

ODI 10578105 · 2,400 mi

I WAS TRAVELING ON 295N IN LEFT LANE JUST PASSING MALL TRAFFIC WHEN ALL OF MY WARNING GAUGES STARTED TO GO OFF, OVER HEAT, OIL, CHECK ENGINE AND OTHERS. THERE WAS A LOUD EXPLOSION THAT SOUNDED LIKE A SHOT GUN IN A BARREL, THE CAR WAS ALL THE WAY TO HOT. IT DIED AND I WAS ABLE TO DIRECT IT OVER TO THE LEFT LANE AND TO THE SHOULDER OF THE HIGHWAY. IT WAS ONLY 2 AND 1/2 MONTHS OLD WITH 2400 MILES ON IT. I CALLED FOR A TOW TO DEALER SHIP. STATE POLICE ARRIVED ON SCENE FOR SAFETY. *TR

Look up ODI 10578105 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

58 mentions · 2.2% of complaints

Median mileage: 38,007 mi (49 usable records).

ODI 10618847 · 9,980 mi

ABOUT 7AM ON AUGUST 3, 2014, I WAS OPERATING THE ABOVE VEHICLE IN LIGHT TRAFFIC ON A DIVIDED HIGHWAY. WHILE TRAVELING AT ABOUT 20MPH,THE VEHICLE SUDDENLY BUCKED AND THE TRANSMISSION LIGHT CAME AND A MESSAGE CAME ON STATING TO PUT THE VEHICLE INTO PARK. AT THE SAME TIME, THE POWER STEERING ALSO STOPPED WORKING. I PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PUT THE VEHICLE INTO PARK. I WAITED A PERIOD OF TIME BEFORE I ATTEMPTED TO PUT THE CAR BACK INTO DRIVE. AT THIS TIME THE CHECK ENGINE LIGHT WAS FLASHING AND THE DISPLAY WAS FLASHING IN…

Look up ODI 10618847 at NHTSA ↗

ODI 10620977 · 10,020 mi

THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847. A PHONE CALL WAS MADE TO NTSB REFERRING TO THIS INCIDENT (REF 670186). TODAY WHILE DRIVING IN TRAFFIC AND AT AN INTERSECTION, THE 2014 JEEP CHEROKEE I WAS DRIVING BUCKED VIOLENTLY THEN STALLED. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS BROUGHT TO A STOP. WHEN I RESTARTED THE VEHICLE, IT WAS NOT CAPABLE OF EXCEEDING 3-4MPH EVEN THOUGH THE ENGINE WAS REVVING. THE BOSTON POLICE RESPONDED AS I WAS IN A DANGEROUS LOCATION AND WAITED WITH ME FOR AN HOUR UNTIL AAA COULD TOW MY VEHICLE…

Look up ODI 10620977 at NHTSA ↗

ODI 10637786 · 986 mi

WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE R…

Look up ODI 10637786 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

39 mentions · 1.5% of complaints

Median mileage: 50,709 mi (36 usable records).

ODI 10617650 · 434 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 24 MPH OR LESS, THE VEHICLE FAILED TO DECELERATE WHEN THE ACCELERATOR PEDAL WAS RELEASED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 434.

Look up ODI 10617650 at NHTSA ↗

ODI 10643276 · 2,900 mi

WHILE DRIVING IN LIGHT TO MODERATE TRAFFIC AS WELL AS STOP AND GO TRAFFIC, VEHICLE WOULD ROUTINELY SURGE FORWARD IMMEDIATELY AFTER SLOWING AND OR BREAK WHEN FOOT WAS REMOVED FROM BRAKE PEDAL. CRUISE CONTROL HAD NOT BEEN USED OR ENGAGED AT ANYTIME. *TR

Look up ODI 10643276 at NHTSA ↗

ODI 10649110 · 7,500 mi

WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK E…

Look up ODI 10649110 at NHTSA ↗

Matching rule

Battery drain and no-start mentions

30 mentions · 1.1% of complaints

Median mileage: 25,140 mi (18 usable records).

ODI 10576729 · 1,590 mi

Look up ODI 10576729 at NHTSA ↗

ODI 10633813 · 5,800 mi

SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR W…

Look up ODI 10633813 at NHTSA ↗

ODI 10667222 · 15,365 mi

I WAS DRIVING ON A 4 LANE HIGHWAY SLOWING DOWN FOR A LIGHT THAT HAD GONE FROM RED TO GREEN. AS I ACCELERATED TO GO THROUGH THE LIGHT MY VEHICLE SUDDENLY STOPPED AND WOULD NOT MOVE. IT WAS DEAD IN THE WATER TYPE OF STOP. I PUT ON MY FLASHERS AND TRIED TO START THE ENGINE AGAIN. IT WOULD NOT START. I PUT ON THE BRAKE AND PRESSED THE START BUTTON AND OPENED THE DRIVER DOOR. I WAS ABLE TO START THE ENGINE BUT THE CAR WOULD NOT MOVE. AFTER DOING THIS TWICE I WAS ABLE TO START THE CAR AND MOVE TO THE CENTER OF THE HIGHWAY. A POLICE OFFICER STOPPED TO…

Look up ODI 10667222 at NHTSA ↗

Matching rule

Oil consumption or dilution

20 mentions · 0.8% of complaints

Median mileage: 38,961 mi (17 usable records).

ODI 10615164 · 70 mi

WHILE DRIVING ON FREEWAY SMELLED BURNING OIL SMELL AND SMOKE IN CABIN OF CAR. AT FIRST STOPLIGHT OFF FREEWAY SMOKE WAS VISUALLY EVIDENT AT RIGHT FRONT WHEEL AREA AND SMELL OF BURNING OIL INCREASED. I GOT OUT OF CAR AND LOOKED UNDER RIGHT FRONT SIDE AND NOTICED OIL OR GREASE ON CATALYTIC CONVERTER. *TR

Look up ODI 10615164 at NHTSA ↗

ODI 10641463 · 1,583 mi

CAR STALLED 6X WITH MY 4 AND 5 YEAR OLDS IN THE VEHICLE. SMOKE BILLOWS OUT OF BACK OF CAR. IGNITION COIL, SPARK PLUGS, FILTER AND OIL REPLACED. 9/2/14 CAR SHIFTING INCORRECTLY. COMPUTER SYSTEM RESET DUE TO TRANSMISSION ISSUES. CUSTOMER TOLD TO BRING BACK AFTER DRIVES 500 MILES FOR OIL CONSUMPTION TEST. 9/29/14 OIL CONSUMPTION TEST FAILED. PVC INTAKE VALVE REPLACED. DEALER TO DRIVE CAR 250 MILES AND TEST OIL CONSUMPTION AGAIN. AS OF 10/3, NO RESOLUTION. CUSTOMER HAS REQUESTED REPLACEMENT FROM MANUFACTURER. NOT APPROVED AS OF YET. *TR

Look up ODI 10641463 at NHTSA ↗

ODI 10662826

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON OCTOBER 7, 2014 AS SHE PULLED OUT ONTO THE HIGHWAY, THE VEHICLE STALLED. SHE MANAGED TO DRIFT TO THE SIDE OF THE ROAD. SHE LET THE VEHICLE SIT FOR A MINUTE AND THEN RE-STARTED IT. SHE BEAN TO DRIVE AND THE VEHICLE BEGAN TO BUCK AND LOST POWER. SHE PULLED OVER FOR A SECOND TIME AND LET IT SIT FOR A MINUTE, ATTEMPTED TO RE-START IT WHICH WAS SUCCESSFUL, BUT SHE COULDN'T GO OVER 25 MPH. SHE DROVE TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR A …

Look up ODI 10662826 at NHTSA ↗

Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Category	Count
Power Train	1453
Engine	515
Electrical System	437
Unknown Or Other	283
Fuel/Propulsion System	186
Service Brakes	184
Vehicle Speed Control	181
Steering	118