U.S. public vehicle records

2015 Jeep CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,787 owner complaints analyzed

11 distinct recall campaigns

27,500 mi median reported failure mileage

Scope: 2015 model year. Data updated: 2026-09-30 (September 30, 2026). 1,236 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 994 of 1,787 complaints (55.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	753	42.1%
Braking behavior	319	17.9%
Electrical and battery issues	195	10.9%
Engine operation	151	8.4%
Steering behavior	70	3.9%
Fuel system concerns	9	0.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

994

Engine

364

Electrical System

319

Unknown Or Other

257

Service Brakes

128

Vehicle Speed Control

119

Steering

Electronic Stability Control (Esc)

Power Train: 994; Engine: 364; Electrical System: 319; Unknown Or Other: 257; Service Brakes: 128; Vehicle Speed Control: 119; Steering: 58; Electronic Stability Control (Esc): 51

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

588

25,000 to 49,999

258

50,000 to 74,999

170

75,000 to 99,999

115

100,000 to 149,999

150,000 and above

Under 25,000: 588; 25,000 to 49,999: 258; 50,000 to 74,999: 170; 75,000 to 99,999: 115; 100,000 to 149,999: 83; 150,000 and above: 22

Under 25,000 miles has the most reports with usable mileage (588). 551 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2015

310

2016

249

2017

152

2018

158

2019

226

2020

164

2021

104

2022

2023

141

2024

2025

2026

2014: 15; 2015: 310; 2016: 249; 2017: 152; 2018: 158; 2019: 226; 2020: 164; 2021: 104; 2022: 78; 2023: 141; 2024: 87; 2025: 68; 2026: 35

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 753 complaint narratives. Braking behavior appears in 319 complaint narratives. Electrical and battery issues appears in 195 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10639307 · 2014-09-26 (September 26, 2014)

AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR

Owner-reported narrative. 800 miles reported. Look up ODI 10639307 at NHTSA ↗

Owner report 10639639 · 2014-09-28 (September 28, 2014)

POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR

Owner-reported narrative. 175 miles reported. Look up ODI 10639639 at NHTSA ↗

Owner report 10644580 · 2014-10-14 (October 14, 2014)

I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH…

Owner-reported narrative. 35 miles reported. Look up ODI 10644580 at NHTSA ↗

Owner report 10644794 · 2014-10-15 (October 15, 2014)

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS N…

Owner-reported narrative. 23 miles reported. Look up ODI 10644794 at NHTSA ↗

Owner report 10650637 · 2014-10-28 (October 28, 2014)

PURCHASED THE VEHICLE AND DROVE IT HOME ON 9/15/14. WHEN I PUT PASSENGER IN AND THEY CONNECTED THE SEAT BELT, THE LIGHT ON THE DASH AND CHIME BEGAN TO NOTIFY THE SEAT BELT WAS NOT CONNECTED. TESTED THIS FOR SEVERAL DAYS WITH DIFFERENT PEOPLE. BROUGHT VEHICLE DEALERSHIP ON 10/4/14, AND THEY HOOKED UP TO COMPUTER AND FOUND CODE FOR MALFUNCTIONING SEAT BELT IN COMPUTER. TOLD ME IT WOULD TAKE A FEW DAYS TO GET PART. IT HAS NOW BEEN ALMOST A MONTH, AND I AM UNABLE TO PUT A PASSENGER IN MY BRAND NEW VEHICLE DUE TO THE FACT THE SEAT BELT IS NOT F…

Owner-reported narrative. 200 miles reported. Look up ODI 10650637 at NHTSA ↗

Owner report 10651679 · 2014-10-31 (October 31, 2014)

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS NOT ALIGNED TO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SEAT WAS TO THE RIGHT OF THE STEERING WHEEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

Owner-reported narrative. 400 miles reported. Look up ODI 10651679 at NHTSA ↗

Owner report 10654122 · 2014-11-11 (November 11, 2014)

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I …

Owner-reported narrative. 225 miles reported. Look up ODI 10654122 at NHTSA ↗

Owner report 10660358 · 2014-11-23 (November 23, 2014)

NOTICED THAT THE 17-INCH X 7.5-INCH ALUMINUM WHEELS (ALUMINUM & BLACK) RIMS ARE DISCOLORING. SMALL DISCOLORED SPOTS ARE APPEARING ON THE RIMS. LOOKS LIKE PITTING. TO ME THIS SHOWS THESE RIMS ARE DEFECTIVE AND COULD CAUSE PROBLEMS IN THE FUTURE. *TR

Owner-reported narrative. 1,625 miles reported. Look up ODI 10660358 at NHTSA ↗

Recall history

11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V041000 · Air Bags:Side/Window | Air Bags:Side/Window:Curtain

Reported: 2015-01-28 (January 28, 2015)

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Consequence: If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

NHTSA campaign record ↗

15V393000 · Structure:Body:Hatchback/Liftgate

Reported: 2015-06-22 (June 22, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Consequence: A short circuit in the liftgate control module may result in a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

NHTSA campaign record ↗

15V461000 · Equipment:Electrical:Radio/Tape Deck/Cd Etc.

Reported: 2015-07-23 (July 23, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

NHTSA campaign record ↗

15V676000 · Engine And Engine Cooling:Exhaust System

Reported: 2015-10-19 (October 19, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.

Consequence: If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R57.

NHTSA campaign record ↗

15V826000 · Structure:Body:Hatchback/Liftgate | Electrical System:Wiring: Rear Compartment/Trunk

Reported: 2015-12-09 (December 9, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Consequence: A short circuit in the module increases the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

NHTSA campaign record ↗

16V529000 · Power Train:Automatic Transmission

Reported: 2016-07-12 (July 12, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

NHTSA campaign record ↗

16V590000 · Seats:Mid/Rear Assembly | Seats

Reported: 2016-08-10 (August 10, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Consequence: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

NHTSA campaign record ↗

17V824000 · Equipment

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

NHTSA campaign record ↗

18V332000 · Electrical System:Software | Vehicle Speed Control:Cruise Control | Electrical System:Wiring

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

NHTSA campaign record ↗

20V343000 · Power Train:Driveline:Differential Unit | Power Train:Automatic Transmission

Reported: 2020-06-11 (June 11, 2020)

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Consequence: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

NHTSA campaign record ↗

23V338000 · Structure:Body:Hatchback/Liftgate | Electrical System:Wiring: Rear Compartment/Trunk

Reported: 2023-05-11 (May 11, 2023)

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,787 unique complaints in this selection. Analysis snapshot: 2026-09-30.

69.2%Usable mileage1,236 / 1,787 records

100.0%Valid incident date1,787 / 1,787 records

100.0%Valid filing date1,787 / 1,787 records

100.0%Ordered incident and filing dates1,787 / 1,787 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2026
Power Train	1,45354.9% ODI 10560953 2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE T… Look up ODI 10560953 at NHTSA ↗	99455.6% ODI 10654122 · 225 mi I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I … Look up ODI 10654122 at NHTSA ↗	61844.0% ODI 10810021 · 1,300 mi FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO… Look up ODI 10810021 at NHTSA ↗	64348.2% ODI 10929792 · 6,200 mi VEHICLE HESITATES TO ACCELERATE AFTER SLOWING OR STOPPING. DELAY IS SEVERAL SECONDS AND POSSES A SERIOUS RISK OF BEING STRUCK FROM BEHIND. THIS HAPPENS INTERMITTENTLY. Look up ODI 10929792 at NHTSA ↗	29442.9% ODI 11046490 · 535 mi TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED… Look up ODI 11046490 at NHTSA ↗	79548.4% ODI 11122133 · 200 mi THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECONDS FOR A DOWNSHIFT WITH ONLY COASTING POWER, NO ACCELERATION. THIS LAG TIME FOR A DOWNSHIFT & APPLICATION OF POWER CLEARLY NEEDS TO BE ADDRESSED BECAUSE IT IS HARDLY SAFE OR REASONABLE. Look up ODI 11122133 at NHTSA ↗	17256.6% ODI 11312125 · 75 mi VEHICLE STALLS WHILE IN MOTION ON CITY STREETS AND NEEDS TO BE PUT INTO PARK AND DRIVE AGAIN TO MOVE. VEHICLE HAS 85 MILES ON IT. PURCHASED 4 DAYS AGO. ON DAY AFTER PURCHASE VEHICLE STALLED WHILE GOING STRAIGHT ON 2 INSTANCES, IT STALLED ON A RIGHT TURN ON 2 INSTANCES, IT STALLED AT TAKEOFF AFTER BEING PARKED ONCE, IT STALLED WHEN TRYING TO BACK OUT OF PARKING SPACE 3 TIMES ON REVERSE. ON DAY 3 THE VEHICLE STALLED ON RIGHT TURN ONCE, GOING STRAIGHT ONCE AND WHILE EXITING PARKING LOT THE VEHICLE STALLED AND THE ENGINE SHUT OFF COMPLETELY WHILE … Look up ODI 11312125 at NHTSA ↗	9255.4% ODI 11406339 · 5,696 mi MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE. Look up ODI 11406339 at NHTSA ↗	2854.9% ODI 11483861 Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped… Look up ODI 11483861 at NHTSA ↗	266.7% ODI 11630925 · 11,500 mi The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the inciden… Look up ODI 11630925 at NHTSA ↗	120.0% ODI 11741012 I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken… Look up ODI 11741012 at NHTSA ↗
Engine	51519.5% ODI 10567955 · 4,640 mi A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC… Look up ODI 10567955 at NHTSA ↗	36420.4% ODI 10639307 · 800 mi AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR Look up ODI 10639307 at NHTSA ↗	31422.3% ODI 10887436 · 5,400 mi TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF … Look up ODI 10887436 at NHTSA ↗	25819.3% ODI 10936257 · 3,000 mi STOP/START FEATURE DANGER: I WAS MAKING A LEFT TURN, PULLING OUT FROM A DRIVEWAY IN HEAVY CROSS TRAFFIC. I WAS PULLING ONTO A FOUR LANE ROAD. JUST AS I STARTED TO LIFT MY FOOT FROM THE BRAKE, THE STOP/START FEATURE SHUT THE ENGINE OFF. THERE WAS A FULL TWO SECONDS BEFORE THE ENGINE STARTED. THE CROSS TRAFFIC HAD TO SLAM ON THE BRAKES TO AVOID HITTING ME. NORMALLY WHEN THE ENGINE THE RE-START DELAY IS SMALL, BUT BECAUSE THE ENGINE WAS SHUTTING OFF AS I TOOK MY FOOT OFF THE BRAKE, THIS ADDED A SIGNIFICANT DELAY BEFORE THE ENGINE RESTARTED AN… Look up ODI 10936257 at NHTSA ↗	15522.6% ODI 11054699 · 616 mi PLEASE SEE ATTACHED DOCUMENT Look up ODI 11054699 at NHTSA ↗	45727.8% ODI 11097812 · 1,400 mi ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT Look up ODI 11097812 at NHTSA ↗	4314.1% ODI 11307842 · 496 mi DRIVING MY VEHICLE DURING RUSH HOUR TRAFFIC WHEN THE CHECK ENGINE LIGHT CAME ON AND A THROTTLE ISSUE MESSAGE FLASHED, VEHICLE EXPERIENCED A DRASTIC LOSS OF POWER CAUSING AN UNSAFE DRIVING CONDITION FOR MYSELF AND OTHER MOTORISTS. THIS VEHICLE WAS PURCHASED NEW WITH ONLY 8 MILES ON THE ODOMETER, CURRENTLY HAS 500 MILES, VEHICLE HAS THE 2.4 LITER ENGINE AND AUTOMATIC 4X4 TRANSMISSION. CONTACTED THE JEEP DEALER WHEE I PURCHASED THE VEHICLE AND THEY DID NOT MENTION THAT THERE COULD BE A KNOWN ISSUE WITH THIS JEEP, HOWEVER AFTER SOME RESEARCH I FOUN… Look up ODI 11307842 at NHTSA ↗	2716.3% ODI 11396202 · 2,500 mi I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF … Look up ODI 11396202 at NHTSA ↗	815.7% ODI 11483861 Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped… Look up ODI 11483861 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11741012 I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken… Look up ODI 11741012 at NHTSA ↗
Electrical System	43716.5% ODI 10566660 · 2,950 mi WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR Look up ODI 10566660 at NHTSA ↗	31917.9% ODI 10644580 · 35 mi I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH… Look up ODI 10644580 at NHTSA ↗	29120.7% ODI 10876100 SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!! Look up ODI 10876100 at NHTSA ↗	34025.5% ODI 10983214 · 2,000 mi NEW 2017 JEEP CHEROKEE HAS COMPLETELY AND RANDOMLY SHUT OFF/SHUT DOWN WHILE DRIVING THREE TIMES. EXTREMELY DANGEROUS FAILURE MODE! VEHICLE HAS LESS THAN 2000 MILES AND IS LESS THAN 3 MONTHS OLD. FIRST INSTANCE: APRIL 27, 2017. DAUGHTER DRIVING. GOING UP A HILL ON CITY ROAD AT APPROXIMATELY 45MPH. VEHICLE JUST DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. SECOND INSTANCE: APRIL 28, 2017. OWNER DRIVING. ON INTERSTATE 376 GOING 65MPH. VEHICLE JUST DIED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. THIRD INSTA… Look up ODI 10983214 at NHTSA ↗	18827.4% ODI 11072894 · 466 mi GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD. Look up ODI 11072894 at NHTSA ↗	33720.5% ODI 11091657 · 1,000 mi THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FROM A FEW SECONDS OR UNTIL I SHUT THE VEHICLE OFF AND TURN IT BACK ON. Look up ODI 11091657 at NHTSA ↗	3310.9% ODI 11360125 · 11,700 mi WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO… Look up ODI 11360125 at NHTSA ↗	2213.3% ODI 11396202 · 2,500 mi I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF … Look up ODI 11396202 at NHTSA ↗	815.7% ODI 11523140 Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it’s burning Look up ODI 11523140 at NHTSA ↗	00.0% No examples available for this selection.	120.0% ODI 11764248 I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August. Look up ODI 11764248 at NHTSA ↗
Unknown Or Other	28310.7% ODI 10713512 THE TRANSMISSION IS LATE TO PUT INTO GEAR. IT IS A VERY HARD AND LATE SHIFT. WHEN COMING TO A STOP THE VEHICLE WILL NOT GO AFTER STOP, ALMOST LIKE PUTS ITSELF INTO NEUTRAL AND WITH ENOUGH GAS WILL POP BACK INTO DRIVE. HAS HAPPENED MANY TIMES WHEN COMING OUT INTO TRAFFIC MAKING IT VERY UNSAFE AND NEARLY CAUSING ACCIDENTS. *TR Look up ODI 10713512 at NHTSA ↗	25714.4% ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗	31322.3% ODI 10871876 I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY TO BE ADVISED A FEW MONTHS LATER BY FCA THAT THE VEHICLE IS NO LONGER TOWABLE AS PURCHASED. IF THE CUSTOMER DESIRES TO TOW THE VEHICLE THEN THE CUSTOMER CAN PURCHASE A NEWLY RELEASED WIRING KIT AND PAY A DEALER TO INSTALL IT. ADDITIONALLY, THE CUSTOM… Look up ODI 10871876 at NHTSA ↗	34325.7% ODI 10995781 · 900 mi SUDDEN SHATTERED SUNROOF Look up ODI 10995781 at NHTSA ↗	17325.2% ODI 11063399 THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN THE SAFETY MEASURES DON'T WORK. PLEASE STOP MAKING THE HEAD RESTS LEAN FORWARD. Look up ODI 11063399 at NHTSA ↗	25715.6% ODI 11098659 · 200 mi VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON. Look up ODI 11098659 at NHTSA ↗	3611.8% ODI 11277328 · 740 mi I TOOK MY FOOT OF THE ACCELERATOR TO APPLY THE BRAKES AND THE CAR CONTINUED TO ACCELERATE EVEN AS I APPLIED THE BRAKES. I HAD TO APPLY THE BRAKES FOR A MILE OR TWO UNTIL I COULD SAFELY PULL OVER. ONCE I PULLED OVER AND COMPLETELY STOPPED THE RPMS WENT OVER 7000. I TURNED THE CAR OFF AND RESTARTED IT. THE RPMS AGAIN WENT OVER 7000. I LET THE CAR SIT FOR A FEW MINUTES AND STARTED THE CAR ONCE AGAIN. THE CAR OPERATED JUST FINE AFTER THIS. WE TOOK THE CAR INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. Look up ODI 11277328 at NHTSA ↗	2414.5% ODI 11396202 · 2,500 mi I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF … Look up ODI 11396202 at NHTSA ↗	35.9% ODI 11518445 Unknown The brake and gas pedal are so close to each other that when I switched from one to the other my foot scraped the brake pedal causing the car to stop or speed up. I am afraid to drive it. I paid cash($44000) for it. I notified the dealership and then had to come to the nursing home for rehab and have been unable to take it back so it’s sitting at my daughters house for over 6 mos. The dealership was emailing me frequently to come in and check out their cars but when I told them that I wanted a car for that one and I was afraid to drive … Look up ODI 11518445 at NHTSA ↗	00.0% No examples available for this selection.	240.0% ODI 11741012 I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken… Look up ODI 11741012 at NHTSA ↗
Vehicle Speed Control	1816.8% ODI 10579742 · 6,500 mi I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED… Look up ODI 10579742 at NHTSA ↗	1196.7% ODI 10644794 · 23 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS N… Look up ODI 10644794 at NHTSA ↗	755.3% ODI 10875979 · 8,986 mi TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK Look up ODI 10875979 at NHTSA ↗	594.4% ODI 11000819 · 9,700 mi TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE ENGINE REVVED. AFTER APPLYING THE BRAKES, THE VEHICLE RESUMED NORMAL SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (STEPHENS CHRYSLER JEEP DODGE RAM 200 NORTH STREET, BENNINGTON, VT, 05201) WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700. Look up ODI 11000819 at NHTSA ↗	202.9% ODI 11072894 · 466 mi GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD. Look up ODI 11072894 at NHTSA ↗	825.0% ODI 11121248 · 450 mi BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL. Look up ODI 11121248 at NHTSA ↗	82.6% ODI 11360125 · 11,700 mi WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO… Look up ODI 11360125 at NHTSA ↗	21.2% ODI 11560125 ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNC… Look up ODI 11560125 at NHTSA ↗	12.0% ODI 11567587 Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going… Look up ODI 11567587 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	1847.0% ODI 10575104 · 900 mi TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AN ELECTRONIC BRAKE CONTROL IN ORDER TO TOW 4500 POUNDS AS STATED IN THE OWNERS MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AN ELECTRONIC BRAKE CONTROL WOULD NEED TO BE INSTALLED IN ORDER TO REPAIR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/19/14 MA THE CONSUMER STATED THIS WAS A REPAIR ISSUE. NORMALLY, THERE IS A PLUG AVAILABLE TO INSTAL… Look up ODI 10575104 at NHTSA ↗	1287.2% ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR Look up ODI 10668629 at NHTSA ↗	926.5% ODI 10788109 · 2 mi BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE. Look up ODI 10788109 at NHTSA ↗	554.1% ODI 10985518 · 85 mi WE JUST PURCHASED ABOVE VEHICLE WITH 13 MILES ON IT. LIKE THE CAR, BUT WE WERE CRAWLING ALONG AND THE CAR IN FRONT OF US STOPPED. MY HUSBAND TRIED TO STOP AND HIT BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME. THE BRAKE PEDAL AND GAS WERE SIDE BY SIDE AND HE HIT BOTH AT SAME TIME. NO SPACE BETWEEN THE PEDALS AT ALL. COST US OVER 3,000 JUST FOR OURS. THINKING OF GETTING ANOTHER VEHICLE JUST BECAUSE OF THE ABOVE. Look up ODI 10985518 at NHTSA ↗	345.0% ODI 11143377 1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT. Look up ODI 11143377 at NHTSA ↗	1006.1% ODI 11098659 · 200 mi VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON. Look up ODI 11098659 at NHTSA ↗	247.9% ODI 11351537 · 2,000 mi WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND. Look up ODI 11351537 at NHTSA ↗	137.8% ODI 11402644 · 1,400 mi WE WERE IN A FRONT IMPACT VEHICLE ACCIDENT. AIRBAGS DIDN'T DEPLOY, BRAKES FAILED AFTER IMPACT AND THE ENGINE DIDN'T SHUT DOWN. I HAD TO DISCONNECT THE ECU POWER RELAY FOR THE ENGINE TO STOP. Look up ODI 11402644 at NHTSA ↗	35.9% ODI 11514435 New car after 1000 miles when I put it in reverse to back up the car, once I press down the brake pedal it making loud dada tapping noise, I brought it back to dealership 3 times and never been fixed, 2nd time they change the front rotors and noise is gone for 5 days, then tapping noise back again, some times when on D driving mode when slow down on traffic light speed down to 5-10mph, some time can hear that noise too. I also try to bring to different dealership to get this fix but when reception hear is tapping noise in reverse then told me s… Look up ODI 11514435 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Steering	1184.5% ODI 10576862 · 3,120 mi UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE… Look up ODI 10576862 at NHTSA ↗	583.2% ODI 10639639 · 175 mi POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR Look up ODI 10639639 at NHTSA ↗	523.7% ODI 10850836 · 1,000 mi JEEP ACTIVELY MARKETS AND PROMOTES THE CHEROKEE AS TOWABLE FOUR-WHEELS-ON-THE-GROUND BEHIND MOTORHOMES. BEFORE I PURCHASED MY 2016 JEEP CHEROKEE TRAILHAWK IN NOVEMBER, 2015, I CONFIRMED BY REFERENCE TO THE OWNER'S MANUAL THAT THIS WAS TRUE. IN FEBRUARY, 2016, I BEGAN TO SEE DISCUSSIONS IN THE FAMILY MOTOR COACH ASSOCIATION (FMCA) MAGAZINE, AND IN THE FMCA WEBSITE FORUMS AS TO A TOWING ISSUE WHEN THE JEEP CHEROKEE IS TOWED FOUR-ON-THE-GROUND BEHIND A MOTORHOME; THE ISSUE BEING A SEVERE WOBBLE IN THE JEEP CHEROKEE'S FRONT END--SEVERE ENOUGH TO D… Look up ODI 10850836 at NHTSA ↗	453.4% ODI 11021528 · 42 mi WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP. Look up ODI 11021528 at NHTSA ↗	304.4% ODI 11131672 · 6,912 mi MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS … Look up ODI 11131672 at NHTSA ↗	1207.3% ODI 11131635 · 3,300 mi I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR. Look up ODI 11131635 at NHTSA ↗	216.9% ODI 11351537 · 2,000 mi WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND. Look up ODI 11351537 at NHTSA ↗	31.8% ODI 11476110 After approximately 30 minutes of operation, the vehicle begins to develop an intermittent steering play. The best way to describe it is like when a torque wrench reaches the torque setting and breaks. A slight steering correction suddenly breaks a small amount. It makes maintaining lane position much more difficult. The condition also seems to be induced when descending down a grade. It becomes noticeable at speeds above 45 MPH. I have taken the vehicle to both Jeep dealerships in Tucson, AZ and I opened a STAR case. The vehicle checked… Look up ODI 11476110 at NHTSA ↗	35.9% ODI 11533515 While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc. Look up ODI 11533515 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	10.1% ODI 11680944 The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the message "4WD Unavailable - Service Soon" was displayed with the 4WD icon illuminated intermittently for three months. The contact that while driving at 15-25 MPH, and there was a slight grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads and rotors needed to be replaced, and the PTU needed to be replaced. The vehic… Look up ODI 11680944 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	4,642–55,345 mi	23,220 mi	743	ODI 10654122 · 225 mi I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I … Look up ODI 10654122 at NHTSA ↗ ODI 10661574 · 450 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN… Look up ODI 10661574 at NHTSA ↗ ODI 10662691 · 6,813 mi VEHICLE HAD DRIVEABILITY ISSUES WITH TRANSMISSION SLIPPING IN LOWER GEARS. CAR HAS RECEIVED THREE SOFTWARE UPDATES TO TRANSMISSION CONTROL MODULE PRIOR TO THIS INCIDENT. *TR Look up ODI 10662691 at NHTSA ↗
Engine	4,500–62,000 mi	28,000 mi	269	ODI 10639307 · 800 mi AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. TR Look up ODI 10639307 at NHTSA ↗ ODI 10669614 · 900 mi LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. TR Look up ODI 10669614 at NHTSA ↗ ODI 10670034 · 45 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45. UPDATED 3/13/15CN UPDATED 9/12/2017CN Look up ODI 10670034 at NHTSA ↗
Electrical System	5,250–64,500 mi	31,000 mi	187	ODI 10644580 · 35 mi I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH… Look up ODI 10644580 at NHTSA ↗ ODI 10654122 · 225 mi I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I … Look up ODI 10654122 at NHTSA ↗ ODI 10667367 · 1,375 mi HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING… Look up ODI 10667367 at NHTSA ↗
Unknown Or Other	8,132–57,296 mi	33,557 mi	164	ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗ ODI 10715299 · 2,200 mi PURCHASED A 2015 JEEP CHEROKEE LATITUDE 4X4 ON 2/28/2015. STARTED HAVING ISSUES WITH THE TRANSMISSION HESITATING AND JERKING INTO GEAR. TOOK IT TO THE DEALERSHIP ON 5/1/2015 AND WAS INFORMED THAT THERE IS A COMPUTER GLITCH THAT THE MANUFACTURER IS AWARE OF, BUT THERE IS NO FIX FOR IT. THEY SAY ITS SAFE TO DRIVE. ON 5/7/2015 I ALMOST GOT T-BONED BECAUSE THE TRANSMISSION WOULDN'T SHIFT PULLING OUT OF A PARKING LOT INTO TRAFFIC. IT FINALLY JERKED INTO GEAR BUT CONTINUED TO JERK AND WOULD NOT GO OVER 25MPH AND MY CHECK ENGINE LIGHT AND ERRORS CAME … Look up ODI 10715299 at NHTSA ↗ ODI 10722182 · 3,744 mi I WENT OUT TO START MY CAR AT AROUND 8:40AM ON MAY 28. WHEN I PUSHED THE BUTTON TO START IT, I HEARD A POP FOLLOWED BY SMOKE. I THOUGHT MAYBE SOMETHING WAS UNDER THE CAR SO I BACKED UP THE CAR APPROXIMATELY 2 FEET AND THEN TURNED IT OFF. I WENT INSIDE TO GET MY HUSBAND, HE CAME OUT AND OPENED THE HOOD AND I TRIED TO START IT AGAIN. IT STARTED RIGHT UP BUT THERE IMMEDIATELY WAS SMOKE AND FIRE COMING FROM THE FRONT OF THE CAR ON THE PASSENGER SIDE. I TURNED THE CAR RIGHT OFF AFTER MAYBE 5 OR 6 SECONDS. I HAD A MEETING TO GET TO SO I LEFT IN… Look up ODI 10722182 at NHTSA ↗
Service Brakes	2,450–59,000 mi	13,900 mi	61	ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗ ODI 10670935 · 2,500 mi WHEN COASTING OR COMING TO A STOP, JEEP WILL ACCELERATE/JUMP FORWARD WHILE IN 4TH GEAR. THIS IS VERY DANGEROUS ON ICY ROADS. TR Look up ODI 10670935 at NHTSA ↗ ODI 10695292 · 10,443 mi THE VEHICLE WAS IN PARK AND STARTED. ALL OF THE VEHICLE WARNING DISPLAYS TURNED ON INCLUDING THE CHECK ENGINE. THIS VEHICLE IS PRACTICALLY BRAND NEW AND THIS SHOULD NOT HAPPEN. I ALSO HAD SIMILAR PROBLEMS WITH A 2011 MODEL. VEHICLE SENSORS ARE ALSO GIVING ERRONEOUS READINGS. *TR Look up ODI 10695292 at NHTSA ↗
Vehicle Speed Control	2,666–49,000 mi	15,087 mi	93	ODI 10644794 · 23 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS N… Look up ODI 10644794 at NHTSA ↗ ODI 10662693 · 6,750 mi VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. TR Look up ODI 10662693 at NHTSA ↗ ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗
Steering	6,150–62,000 mi	22,275 mi	46	ODI 10639639 · 175 mi POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. TR Look up ODI 10639639 at NHTSA ↗ ODI 10681563 · 2,019 mi MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M… Look up ODI 10681563 at NHTSA ↗ ODI 10712538 · 60 mi 1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. TR Look up ODI 10712538 at NHTSA ↗
Electronic Stability Control (Esc)	25,000–63,609 mi	42,000 mi	47	ODI 10661574 · 450 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN… Look up ODI 10661574 at NHTSA ↗ ODI 10722129 · 5,601 mi 4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATE… Look up ODI 10722129 at NHTSA ↗ ODI 10779195 · 4,000 mi -REVVING UP ON ITS OWN WHEN IN PARK. SOMETIMES I HAVE TO WAIT UP TO A MINUTE FOR IT TO SETTLE DOWN SO I CAN PUT IN INTO DRIVE (ORIGINAL ISSUE THAT ONLY SEEMS TO HAVE BEEN EXACERBATED FROM THE SOFTWARE UPDATE). -RPMS SPIKE WHEN DOWNSHIFTING CAUSING A SLIGHT ACCELERATION -SPEEDS UP WITHOUT MY FOOT ON THE GAS PEDAL -LURCHES FORWARD 90% OF THE TIME WHEN I TAKE MY FOOT OFF THE BRAKE, THIS IS UNSAFE IN TRAFFIC CONDITIONS -LURCHES FORWARD WHEN I PUT IT INTO DRIVE. -STICKS IN PARK, DRIVE OR REVERSE. THE CONSUMER REPORTED MULTIPLE OCCURRENCES (2… Look up ODI 10779195 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-10	9	None	ODI 11617705 Transmission issues since purchase. Chokes, shifts in and out of gear. Service shifter light. Dash Lights go on and off. Look up ODI 11617705 at NHTSA ↗ ODI 11619172 There is an active cylinder 2 misfire recall on 2015 jeep Cherokee. Our vehicle has been in the shop for about 3 days now. And the cylinder 2 misfire is still happening. We would like our vin looked into. To be added to the recall. The misfire appears to be happening in idle. Look up ODI 11619172 at NHTSA ↗ ODI 11619548 It was recalled before for water getting into the trunk causing electrical issues(even fires). I brought it to a dealership to have it fixed, water is still getting into my vehicle. Dealership said there is nothing we can do since the recall is gone. Look up ODI 11619548 at NHTSA ↗
2024-11	3	None	ODI 11625107 I had an incident in 2018 with the power transfer unit in this vehicle wherein I lost all control of the vehicle while driving. The dealer repaired it at that time. However, recently I was advised by the dealer that I am likely to have the same issue because the power transfer unit needs to be replaced and is a known issue yet for some reason my specific model is not included in the recall. Look up ODI 11625107 at NHTSA ↗ ODI 11626726 On approximately [XXX], I got a warning notification on my console that said "4 wheel drive needs to be serviced". We took our vehicle immediately into the Lithia Ram of Tri Cities Ram Dealership in Kennewick Washington and was told they will order the part. We did not hear from them and my husband went back to the dealership in two weeks and they told us that we had an appointment with them that morning for them to run a diagnostic on our 2015 Jeep. We did not know that (their employee had forgotten to write it on his business card) and they h… Look up ODI 11626726 at NHTSA ↗ ODI 11627531 · 91,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that the shifter light and the 4WD lights remained illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the lights had illuminated due to the transfer case failure. The contact was informed that the transfer case needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000. The VIN was not available. Look up ODI 11627531 at NHTSA ↗
2024-12	4	None	ODI 11628469 I own a 2015 Jeep Cherokee Limited. A week ago I was in a parking lot and reversing out of a parking space when a warning light came on "shift in park to start engine." The engine was running, however as I shifted to drive numerous lights on the dash board were flashing on and off. I shifted the vehicle to park, however when I shifted back to drive the vehicle was not moving forward when I stepped on the gas pedal. I shut the vehicle off and on and was able to shift to drive and move forward although multiple warnings were flashing on the dash … Look up ODI 11628469 at NHTSA ↗ ODI 11628764 Door latch mechanism doesn't work under 32 degrees. Have been both locked out of and in vehicle. Once the door opens it will not latch to close. I took it to my local dealer Empire Jeep and they jammed grease in the door latch in 2023 which seemed to work for the season but again this year they did the same and that quick fix no longer works. Now I have to take it in to have the door torn apart, estimated time 2 hours and approximately $200.00 for labor. Why do I have to pay this if this is solely a Jeep issue? I've never had this happen … Look up ODI 11628764 at NHTSA ↗ ODI 11629467 Driving through [XXX] in Belfair, WA my 2015 Jeep Cherokee Trailhawk with the 2.4L started running rough and was jerking. As I entered the turn lane the Service Park Brake light flashed, my Jeep jerked to a stop and the emergency brake was turned on while I was still in Drive. I could not get the Emergency Brake to release even after putting my vehicle into park and pressing the brake pedal. I turned the Jeep off then back on but the Emergency Brake was still stuck on. I had to shut the Jeep off and get out of my vehicle on a very busy Highway … Look up ODI 11629467 at NHTSA ↗
2025-01	6	None	ODI 11634056 While driving with my children, a message to service the electronic parking break appeared. The parking break engaged and I am no longer able to move my vehicle in order to have it serviced. Look up ODI 11634056 at NHTSA ↗ ODI 11635025 · 105,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound. The vehicle was taken to the dealer, where it was determined that the power transfer unit needed to be replaced, but the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that there was no recall … Look up ODI 11635025 at NHTSA ↗ ODI 11635545 4 wheel drive wont kick in Look up ODI 11635545 at NHTSA ↗
2025-02	6	None	ODI 11640166 My parking brake turned on by itself when I started my 2015 Jeep Cherokee and would not turn off. The parking brake light also came on. It is available for inspection. My safety and others safety was put at risk because my car could have stopped running while I was driving. I will be taking it to my local Jeep dealership to have it looked at. I have had a mechanic look at it but was told he could not fix it. Look up ODI 11640166 at NHTSA ↗ ODI 11640860 The vehicle was recalled but it's been six months and the part is still not available and we are unable to renew the registration due to the part not being available. Look up ODI 11640860 at NHTSA ↗ ODI 11641268 Car repeatedly says “Shift to Park” when in any gear. Look up ODI 11641268 at NHTSA ↗
2025-03	2	None	ODI 11648256 The 4WD unavailable notification is displayed on the Jeep. I took the vehicle to a mechanic, and was told that the Power Transfer Unit needs to be replaced. Currently in a battle with a Jeep dealership, over whether or not they should honor the extended warranty on the PTU. Look up ODI 11648256 at NHTSA ↗ ODI 11651293 · 112,002 mi The contact owns a 2015 Jeep Cherokee. The contact stated while driving 65 MPH, there was a thumping sound coming from the rear of the vehicle. The vehicle was taken to the residence. The contact stated that the following day, he observed condensation under the rear end of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,002. Look up ODI 11651293 at NHTSA ↗
2025-04	7	None	ODI 11652626 · 69,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that the 4WD Service light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the PTU, timing cover, and the head gasket were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 20V343000 (POWER TRAIN) as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 69,000. Look up ODI 11652626 at NHTSA ↗ ODI 11653716 I am filing this complaint to report a seemingly common ongoing and worsening transmission issues in my 2015 Jeep Cherokee, which persist and have become significantly worse after receiving the U90 recall update and a subsequent TCM/PCM software update offered by Jeep. My vehicle shifted regular before the update After the update, the vehicle began exhibiting: •Harsh and delayed shifting •Sudden jerks and gear hunting during low-speed driving •Uncommanded downshifts •Severe hesitation from a stop, especially at intersections or in traffic •Los… Look up ODI 11653716 at NHTSA ↗ ODI 11654473 Unknown Look up ODI 11654473 at NHTSA ↗
2025-05	9	None	ODI 11658762 My vehicle - at random - will switch to traction control, 4x4, and will slow down while driving, and will not allow me to go above 45 mph, with the engine rpm’s revved as high as if I’m driving 85 mph. No mechanic has been able to accurately diagnose it, and I continue to pay for different repairs, without getting the problem actually solved. Look up ODI 11658762 at NHTSA ↗ ODI 11658911 na Look up ODI 11658911 at NHTSA ↗ ODI 11658993 · 101,500 mi The contact owns a 2015 Jeep Cherokee. The contact stated that while driving approximately 60 - 65 MPH, the vehicle failed to accelerate and independently shifted to neutral, causing the vehicle to fail to accelerate. The check engine warning light was illuminated. The contact coasted to the side of the road and had the vehicle towed to a certified mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The mechanic retrieved NHTSA Campaign Number: 16V529000 (Power Trai… Look up ODI 11658993 at NHTSA ↗
2025-06	6	None	ODI 11664548 The vehicle shows "4wd system unavailable service required" i took the vehicle to the dealership where they stated the PTU transfer case is not shifting. Dealership did not fix and said it is not covered under the recall for the PTU. Look up ODI 11664548 at NHTSA ↗ ODI 11665682 This vehicle is not safe to drive because it doesn't brake, it takes several seconds to reduce speed after hitting the brakes, and at high speeds it takes longer, which can put anyone's life at risk. The engine is damaged, it releases smoke and is leaking oil, and it heats up when you're moving on the freeway, which can be dangerous. The car loses power while moving. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized tha… Look up ODI 11665682 at NHTSA ↗ ODI 11668056 On [XXX] I was leaving a Nebraska residence to return to Montana. During the trip I had to stop on the highway because the lift gate released and flew open at 55 mph. At that time I pulled over and the gate would not close. I tried several times to close it and so did other drivers who stopped to help me. At that time the resolution was to disconnect the battery and then reconnect. This helped. Upon returning home there was discussion with other drivers on my policy that stated they have had the same issue on prior dates in the last 6 mont… Look up ODI 11668056 at NHTSA ↗
2025-07	10	None	ODI 11672708 This vehicle is driven by my [XXX] daughter. The service 4x4 light came on . I took it to the dealer and they told me they updated the software. Well not even a week later the 4x4 light was back on and the ABS light. My daughter called me in a panic because the brakes were locking up. She was able to get the truck to the shoulder. I had the vehicle towed to a Jeep Chrysler dealership. I paid over $2500.00 to have vehicle repaired to only have the same 4x4 light on. I took truck back to the dealership to be told that it’s the PTU on the vehicle… Look up ODI 11672708 at NHTSA ↗ ODI 11672835 · 102,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact stated that the power liftgate became inoperable when the contact attempted to engage the power liftgate. The contact had to enter the vehicle and manually opened the power liftgate. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the power liftgate m… Look up ODI 11672835 at NHTSA ↗ ODI 11673244 My car is hesitant in changing gears. I must put it in drive before it will go in reverse Look up ODI 11673244 at NHTSA ↗
2025-08	4	None	ODI 11678551 UNKNOWN - The "Service 4WD" and "Service Parking Brake" warning lights are on. The mechanic said that the PTU needs to be replaced and that this is a known issue with this model. That part is on backorder because the issue evidently is very common with this model. It should be a recall item. Look up ODI 11678551 at NHTSA ↗ ODI 11678578 · 82,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that upon starting the vehicle, the message "4-WD Service Needed" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the PTU was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000. Look up ODI 11678578 at NHTSA ↗ ODI 11682586 UNKNOWN - The "Service 4WD" and "Service Parking Brake" warning lights are on. My mechanic said that the PTU needs to be replaced and that this is a known issue with this model. It should be a recall item. Look up ODI 11682586 at NHTSA ↗
2025-09	5	None	ODI 11686915 · 102,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the “Service 4WD” warning light was illuminated. In addition, the “Service 4WD” warning light was flashing on and off. The vehicle was taken to an independent mechanic, where it was diagnosed with a power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was then taken to the deale… Look up ODI 11686915 at NHTSA ↗ ODI 11687024 Was involved in a frontal collision. Front end was crushed to include the radiator. None of the airbags deployed. Look up ODI 11687024 at NHTSA ↗ ODI 11687302 My 2015 Jeep Cherokee Vin [XXX] threw a code on the ptu.I saw that it had a extended warranty on the car. When i took it to the dealer they informed me that car was imported to canda when bought. The car was brought back to United States work was done on the powertrain twice while the car was in Us and extended warranty was then issued for the ptu.The dealer told me the car was pending a recall as of yet the vin was not issued for recall. When i contacted Chrysler they informed that since the car was imported to Canada that warranty was vo… Look up ODI 11687302 at NHTSA ↗
2025-10	4	None	ODI 11691245 2015 Jeep Cherokees is not functioning and I'm getting flashing parking brake light. There is water corrosion, which can cause the brake to activate unexpectedly. I did not have any spills in the cargo area of my vehicle. I believe it is from water coming into the wheel well. I took the car to the dealership and they claimed it would cost me $5000 to replace not only the Parking Brake module, but the whole connection to the body harness. I currently do not have a parking brake. I am aware there is a known Service Report for this issue. Look up ODI 11691245 at NHTSA ↗ ODI 11692417 Electric parking brake light keeps coming on also the shifters light comes on a lot as well Look up ODI 11692417 at NHTSA ↗ ODI 11696469 Check engine light on 2015 Jeep Cherokee Sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership. The dealership said "code for trans range sensor p1726. reset trans and test drove. code did not come back". Same thing happened again a week later. Took it to Firestone, code was "TCM P1726-00 Transmission Manage Sensor "C" circuit High. They said it sounded like the Recall Number 16V529000/S55. I took it back to the dealership, they said the recall, despite bein… Look up ODI 11696469 at NHTSA ↗
2025-11	5	None	ODI 11697526 Vehicle stopped moving forward as I was driving without warning and would not shift into any gear, not even neutral, pressing the accelerator was not responding. If I had been in high rate of speed road traffic, this sudden loss of forward motion could have been catastrophic. The vehicle was towed to the same dealer that performed the recall repair that was supposed to prevent this incident from occurring, results are attached. There were no warning lights or signs of an impending problem. The car has been towed back to my driveway. Look up ODI 11697526 at NHTSA ↗ ODI 11697642 · 162,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at 61 MPH and accelerating, the vehicle stalled twice. The contact stated that the cabin was filled with smoke. The contact was able to pull over and open the hood and noticed the smoke near the engine. After 4 minutes, the smoke dissipated. The vehicle would be towed later. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 162,000. Look up ODI 11697642 at NHTSA ↗ ODI 11698910 My Jeep has been returned to the Dealership I purchased it from now for the 3rd time to have the Rear Differential completely replaced. The first time, because the Rear Differential axle seal was leaking. The 2nd time, the rear differential had another axle seal leak. This is now my 3rd time where I have dropped off my Jeep because of a noise coming out of the Read Differential, and the Dealer states it needs to be replaced, with under 1 year from the previous replacement. My Jeep has been sitting in the Dealership since Oct. 17 and the dealer… Look up ODI 11698910 at NHTSA ↗
2025-12	4	None	ODI 11702524 The PTU spline issues already recalled on 2017-2019 year Jeep Cherokee and other Stellantis vehicles, is affecting my 2015 Jeep Cherokee. See NHTSA Campain Numbers 25V011000, 23V302000, 20V343000. Look up ODI 11702524 at NHTSA ↗ ODI 11704225 My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power Transfer Unit (PTU) failure under warranty extension XJ1. Vehicle is disabled and cannot be safely driven. Jeep is unable to provide the part required for repair, resulting in an unreasonable delay of remedy. Look up ODI 11704225 at NHTSA ↗ ODI 11705155 The car has been suddenly lurching backward and forward in traffic/ while driving, moving forward and backwards unexpectantly and not accelerating at an expected rate, causing other vehicles almost to hit me about 4 times within 1 week starting last week around 12/8/25, because my vehicle is not moving at the expected rate during yielding, changing lanes, etc. I took it to the shop and reported this issue, and they informed me that this vehicle has serious oil leaks and multiple parts that have failed involving the oil filter housing, engine v… Look up ODI 11705155 at NHTSA ↗
2026-01	2	None	ODI 11708341 I’m submitting a complaint regarding a Power Transfer Unit (PTU) failure on my Jeep (VIN: [XXX] ), which affects the drivetrain and vehicle propulsion. On 11/26/2025, my vehicle was evaluated by Ourisman Chrysler Dodge Jeep Ram of Bowie after dashboard warnings “Service 4WD” and “Service Shifter” appeared. The dealership diagnosed a PTU failure, provided a $3,835 estimate, and stated the required part is on national backorder with no availability date. The dealership also stated that if/when the part does become available, it is limited and can… Look up ODI 11708341 at NHTSA ↗ ODI 11709247 My transmission failed and was not connecting with the driver train any more. The Jeep only has 112k miles on it. This recall mentions the transmission teeth being broken/wore down and creating an issue. NHTSA Campaign #:: 20V343000 I never got anything about this recall. My cost to replace the transmission was $4700. Look up ODI 11709247 at NHTSA ↗
2026-02	6	None	ODI 11716302 Check engine light on and coastal transmission in Toms River New Jersey inspected car and said transmission is not working properly and could cause a sudden stop. Cost would be $4,000 to rebuild it. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11716302 at NHTSA ↗ ODI 11717039 My daughter was driving her car in the middle of a busy intersection when the parking brake locked up causing her to come to an abrupt stop and almost cause an accident. A quick google search appears to indicate that this issue has already been under investigation by NHTSA for a period of time. Look up ODI 11717039 at NHTSA ↗ ODI 11717116 · 130,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate failed to open. The contact stated that during inclement weather, water was entering the cabin of the vehicle, causing mold to develop inside the vehicle. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V338000 (ELECTRICAL SYSTEM, STRUCTURE); howeve… Look up ODI 11717116 at NHTSA ↗
2026-03	4	None	ODI 11722082 For several months I've received "Service 4WD" notifications in my car and I have noticed it has difficult getting up hills specifically if there is any snow/even rain. I brought it in for repair and was told it was the Transfer Case Assembly (PTU) which is a very common issue they've seen with these Jeeps. I told them to go ahead and order the part to fix it. About a week later the service person was told that Chrysler corporate would not release the part because it was or would soon be a recall and they will only release it to the dealers … Look up ODI 11722082 at NHTSA ↗ ODI 11723656 Headlights cut out when it says low beam out and both headlights are new and work fine until it decides it doesn’t. Transmission is faulty in these cars. Look up ODI 11723656 at NHTSA ↗ ODI 11726910 Power Transfer Unit stopped working. Brakes locked up and car would not move. Is not drive-able at this time. Currently at a dealership awaiting part, of which there is NO ETA on. I was just entering a roundabout when the part failed, and I could have been hit as the vehicle fully stopped and could not be moved. There was a grinding noise and no warning prior of this part failing. The problem was confirmed by a local mechanic who recommended a Jeep Dealership to take care of the issue as the part may be under warranty. I am unsure of who inspec… Look up ODI 11726910 at NHTSA ↗
2026-04	2	None	ODI 11730789 The Vehicle suddenly stopped and I was unable to brake or steer the wheel while driving (loss of power/limp mode). I took it to a shop who ran a diagnostic and it came back as DTC code. I now had to tow it out of pocket to the nearest dealership. Look up ODI 11730789 at NHTSA ↗ ODI 11734892 I am writing to formally raise a concern regarding the Power Transfer Unit (PTU) on my Jeep Cherokee, which currently has approximately 123,000 miles and has been driven fewer than 10,000 miles per year. Despite what I would consider normal usage, the PTU appears to be failing, an issue I understand is not uncommon for this vehicle. I have been informed that replacement PTU units are currently on extended backorder, with dealerships reportedly facing a backlog of hundreds of pending repairs. This raises serious concerns, not only about parts av… Look up ODI 11734892 at NHTSA ↗
2026-05	8	None	ODI 11735459 · 154,000 mi The contact owns a 2019 Jeep Cherokee. The contact stated that while driving the vehicle the warning message "Service Four Wheel Drive" had displayed. The vehicle was taken to the local dealer who performed a software update but the warning light remailed illuminated. The contact retrieved the vehicle and later experienced transmission gear slippage and grinding. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 154,000. Look up ODI 11735459 at NHTSA ↗ ODI 11736374 Vehicle is overheating, have had issues right after purchasing from carmax burbank and issues after the recall was worked on at van nuys jeep dealership. Look up ODI 11736374 at NHTSA ↗ ODI 11736617 · 139,000 mi The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25E003000 (POWERTRAIN). The contact stated that while his wife was driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and went into limp mode. Multiple warning lights were illuminated. In addition, the power steering seized. The contact's wife was able to cruise into a dealer. The vehicle was inspected and diagnosed that the power transfer unit (PTU) had failed. The contact was info… Look up ODI 11736617 at NHTSA ↗
2026-06	1	None	ODI 11744270 There has been multiple issues with the PTUs on these jeeps. Mine does not fall under the recall if there was one. I’m battling with the place I bought the jeep from for warranty and they are not covering it. I’ve talked to hundreds of people about it and they said this jeep should have been recalled for this PTU issue but it’s not. Not sure what to do or where to go from here. Look up ODI 11744270 at NHTSA ↗
2026-07	4	None	ODI 11748252 The light just came on Look up ODI 11748252 at NHTSA ↗ ODI 11750489 · 280,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear seat air bag deployed the following day. The air bag warning light was illuminated. There were no injuries reported. The local dealer was contacted and referred the contact to the insurance company for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The … Look up ODI 11750489 at NHTSA ↗ ODI 11752433 My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed. Look up ODI 11752433 at NHTSA ↗
2026-08	6	None	ODI 11755227 Slipping of transmission Look up ODI 11755227 at NHTSA ↗ ODI 11757134 Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating Look up ODI 11757134 at NHTSA ↗ ODI 11757963 While driving my 2015 Jeep Cherokee on an interstate trip, we began noticing a strong unusual odor inside the vehicle. At first, we thought we were simply driving past a paper mill or another external source of the smell. A short time later, we noticed other vehicles beginning to merge out of our lane and realized something might be wrong with our vehicle. We exited the highway and pulled over as soon as we could safely do so. We did not see any smoke or steam while the vehicle was moving. After we had pulled over and stopped, we noticed stea… Look up ODI 11757963 at NHTSA ↗
2026-09 (partial)	2	None	ODI 11764170 · 132,000 mi The contact owns a 2015 Jeep Cherokee. The contact stated that while driving 45 MPH, the transmission independently shifted to neutral(N). The power train warning light was illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with range sensor failure. The contact was informed that the range sensor needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failur… Look up ODI 11764170 at NHTSA ↗ ODI 11765745 Issues started in 2025 when the emergency brake system started engaging by itself. I was at a stop light when it happened the first time. Then it happened again in our driveway and we ended up having to unplug the battery to get it to turn off. Then on 09.14.2026 I was at a customers home and I put it in park got out and when I got back in to drive off I got the ((P)) light along with the warning to get it serviced. Please see pictures. This popped up on all occasions. I ended up having to tow the jeep to my mechanic. Please see pictures of the… Look up ODI 11765745 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 23 complaints · 2023: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	5	14	23
2023	0	1	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	51	0	0
2023	3	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Engine	Electrical System	Unknown Or Other	Service Brakes	Vehicle Speed Control	Steering	Electronic Stability Control (Esc)
Power Train	—	136 ODI 10669614 · 900 mi LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. TR Look up ODI 10669614 at NHTSA ↗ ODI 10679450 · 352 mi WHEN DRIVING THE VEHICLE, DASH LIGHTS WOULD FLASH AND CHECK ENGINE LIGHT WOULD COME ON. MESSAGES WOULD STATE THE THERE WAS A FAILURE WITH THE START/STOP OR 4X4 OR TRANSMISSION. VEHICLE WOULD NOT ENGAGE ANY GEARS, D (DRIVE) INDICATE WOULD BE FLASHING, AND I COULD ONLY REV THE ENGINE. VEHICLE WOULD NOT ADVANCE AND WOULD NOT ENGAGE ANY GEARS. HAD TO SHUT OFF ENGINE AND TURN IT BACK ON SEVERAL TIMES TO GET THE TRANSMISSION TO ENGAGE. CHECK ENGINE LIGHT IS STILL ON. TAKEN IN FOR SERVICE FOUR TIMES NOW, UPDATE FIRMWARE, REPLACE PCM, AND NOW THE… Look up ODI 10679450 at NHTSA ↗ ODI 10680461 · 3,300 mi CAR LUNGES FORWARD WHEN DECELERATING. NEED TO PRESS HARD ON BRAKE TO CONTROL SPEED. TR Look up ODI 10680461 at NHTSA ↗	108 ODI 10654122 · 225 mi I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I … Look up ODI 10654122 at NHTSA ↗ ODI 10667367 · 1,375 mi HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING… Look up ODI 10667367 at NHTSA ↗ ODI 10669614 · 900 mi LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR Look up ODI 10669614 at NHTSA ↗	56 ODI 10715299 · 2,200 mi PURCHASED A 2015 JEEP CHEROKEE LATITUDE 4X4 ON 2/28/2015. STARTED HAVING ISSUES WITH THE TRANSMISSION HESITATING AND JERKING INTO GEAR. TOOK IT TO THE DEALERSHIP ON 5/1/2015 AND WAS INFORMED THAT THERE IS A COMPUTER GLITCH THAT THE MANUFACTURER IS AWARE OF, BUT THERE IS NO FIX FOR IT. THEY SAY ITS SAFE TO DRIVE. ON 5/7/2015 I ALMOST GOT T-BONED BECAUSE THE TRANSMISSION WOULDN'T SHIFT PULLING OUT OF A PARKING LOT INTO TRAFFIC. IT FINALLY JERKED INTO GEAR BUT CONTINUED TO JERK AND WOULD NOT GO OVER 25MPH AND MY CHECK ENGINE LIGHT AND ERRORS CAME … Look up ODI 10715299 at NHTSA ↗ ODI 10723656 · 500 mi VEHICLE SHAKES / WOBBLES WHEN ACCELERATING FROM A DEAD STOP. THE PASSENGER SIDE FRONT TIRE ACTUALLY FEELS LOOSE UNTIL APPROXIMATELY 30 MPH. ALSO, WHEN TURNING RIGHT AND / OR GOING UP AN INCLINE, THE FRONT END SHAKES AND THE VEHICLE HESITATES. JEEP ACKNOWLEDGES THAT THIS IS AN ISSUE AND THEY ARE REDESIGNING THE FRONT AXLES WITH A STURDIER DESIGN. THE ISSUE IS THAT THE REPAIR IS NOT AVAILABLE FOR SEVERAL MONTHS AT LEAST, BECAUSE IT'S STILL IN DEVELOPMENT. THERE IS A REAL CONCERN THAT THE AXLE COULD FAIL AND CAUSE AN ACCIDENT. Look up ODI 10723656 at NHTSA ↗ ODI 10726377 · 1,500 mi THE JEEP HAS A WOBBLE OR SHIMMY BETWEEN 11 AND 17 MPH THAT IS VERY SIGNIFICANT. SEEMS TO HAPPEN AFTER THE JEEP HAS BEEN DRIVEN AND IS WARMED UP. I HAVE 3200 MILES ON THIS VEHICLE AND THIS PROBLEM WAS NOTICED WHEN THE JEEP HAD ABOUT 500 MILES ON IT. I AM BEING TOLD ITS THE FRONT AXLE SHAFTS THAT ARE SUPPOSEDLY ON ORDER. HOWEVER, I AM ALSO BEING TOLD IT COULD WEEKS TO MONTHS TO GET THE PARTS IN. Look up ODI 10726377 at NHTSA ↗	35 ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗ ODI 10670935 · 2,500 mi WHEN COASTING OR COMING TO A STOP, JEEP WILL ACCELERATE/JUMP FORWARD WHILE IN 4TH GEAR. THIS IS VERY DANGEROUS ON ICY ROADS. TR Look up ODI 10670935 at NHTSA ↗ ODI 10702016 · 1,000 mi STARTED THE CAR AND SEVERAL WARNING LIGHTS WERE ON CHECK TRANSMISSION, SERVICE PARKING BRAKE CALLED THE DEALER & WERE TOLD IT WAS SAFE TO DRIVE AS LONG AS THE LIGHTS WERE NOT BLINKING.LIGHTS WERE NOT BLINKING DROVE TOWARD THE CLOSEST DEALER (WE WERE ON VACATION) WE WERE TOLD BY THE DEALER THE CAR MAY RESET ITSELF AND AFTER A FEW MINUTES OF DRIVING LIGHTS WENT OUT #2INCIDENT - JAN 7, 2015 STOPPED AT A LIGHT AND CHECK TRANSMISSION, SERVICE PARKING BRAKE CAME ON AGAIN, RPM 'S WERE HIGH BUT THE CAR WOULD ACCELERATE SLOWLY CALLED THE DEALER AND DR… Look up ODI 10702016 at NHTSA ↗	67 ODI 10662693 · 6,750 mi VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. TR Look up ODI 10662693 at NHTSA ↗ ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗ ODI 10679896 · 4,500 mi THE CHECK ENGINE LIGHT GOES ON AND THE CAR DOES NOT DOWNSHIFT PROPERLY. THE ENGINE REVS UP OVER 2500 RPMS AND THE VEHICLE ACCELERATES ON ITS OWN WHEN APPLYING THE BRAKES AND TRYING TO SLOW DOWN. (LAST NIGHT THE CAR REVVED UP TO 3200 RPMS WHEN COMING TO A STOP.) *TR Look up ODI 10679896 at NHTSA ↗	22 ODI 10712538 · 60 mi 1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR Look up ODI 10712538 at NHTSA ↗ ODI 10724496 · 185 mi MY CAR HAS A WOBBLE BETWEEN THE 2ND AND 3RD GEAR AFTER A STOP. IT STARTED SHORTLY AFTER DELIVERY AND IT WENT AWAY AT EXACTLY 1200 MILES AND IS BACK SINCE I HIT 1800 MILES. I CAN REPLICATE IT AFTER EVERY STOP .. IF YOU DRIVE SLOWLY AFTER A STOP. IF YOU HIT THE GAS PADDLE IT GOES TOO QUICK THRU THE GEARS AND YOU WON'T NOTICE IT BUT I CAN'T DO A RACE AFTER EVERY STOP AND WASTE GAS. IF YOU NORMAL START DRIVING AFTER A STOP YOU FEEL THE WOBBLE FROM LEFT TO THE RIGHT. Look up ODI 10724496 at NHTSA ↗ ODI 10735641 · 939 mi AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT. Look up ODI 10735641 at NHTSA ↗	18 ODI 10661574 · 450 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN… Look up ODI 10661574 at NHTSA ↗ ODI 10722129 · 5,601 mi 4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATE… Look up ODI 10722129 at NHTSA ↗ ODI 10779195 · 4,000 mi -REVVING UP ON ITS OWN WHEN IN PARK. SOMETIMES I HAVE TO WAIT UP TO A MINUTE FOR IT TO SETTLE DOWN SO I CAN PUT IN INTO DRIVE (ORIGINAL ISSUE THAT ONLY SEEMS TO HAVE BEEN EXACERBATED FROM THE SOFTWARE UPDATE). -RPMS SPIKE WHEN DOWNSHIFTING CAUSING A SLIGHT ACCELERATION -SPEEDS UP WITHOUT MY FOOT ON THE GAS PEDAL -LURCHES FORWARD 90% OF THE TIME WHEN I TAKE MY FOOT OFF THE BRAKE, THIS IS UNSAFE IN TRAFFIC CONDITIONS -LURCHES FORWARD WHEN I PUT IT INTO DRIVE. -STICKS IN PARK, DRIVE OR REVERSE. THE CONSUMER REPORTED MULTIPLE OCCURRENCES (2… Look up ODI 10779195 at NHTSA ↗
Engine	136 ODI 10669614 · 900 mi LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. TR Look up ODI 10669614 at NHTSA ↗ ODI 10679450 · 352 mi WHEN DRIVING THE VEHICLE, DASH LIGHTS WOULD FLASH AND CHECK ENGINE LIGHT WOULD COME ON. MESSAGES WOULD STATE THE THERE WAS A FAILURE WITH THE START/STOP OR 4X4 OR TRANSMISSION. VEHICLE WOULD NOT ENGAGE ANY GEARS, D (DRIVE) INDICATE WOULD BE FLASHING, AND I COULD ONLY REV THE ENGINE. VEHICLE WOULD NOT ADVANCE AND WOULD NOT ENGAGE ANY GEARS. HAD TO SHUT OFF ENGINE AND TURN IT BACK ON SEVERAL TIMES TO GET THE TRANSMISSION TO ENGAGE. CHECK ENGINE LIGHT IS STILL ON. TAKEN IN FOR SERVICE FOUR TIMES NOW, UPDATE FIRMWARE, REPLACE PCM, AND NOW THE… Look up ODI 10679450 at NHTSA ↗ ODI 10680461 · 3,300 mi CAR LUNGES FORWARD WHEN DECELERATING. NEED TO PRESS HARD ON BRAKE TO CONTROL SPEED. TR Look up ODI 10680461 at NHTSA ↗	—	83 ODI 10669614 · 900 mi LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR Look up ODI 10669614 at NHTSA ↗ ODI 10689553 · 2,200 mi AFTER SITTING AT THE DEALERSHIP FOR THE MOST PART OF MY DAY, I LEFT WITH THE SAME PROBLEM AS I CAME TO GET FIXED. HOWEVER, IN ADDITION TO MY RADIO NOT FUNCTIONING; WHICH WAS SUPPOSED TO BE FIXED AFTER THIS MY SECOND UPGRADE IN 2 WEEKS, THERE WAS THE ADDITIONAL MATTER OF MY ENGINE LIGHT COMING ON AS I LEFT THE DEALERSHIP FROM HAVING MY RADIO 'FIXED'. SO I FIND MYSELF BACK AT THE DEALERSHIP TODAY FOR MY RADIO THAT WAS NOT FIXED THE YESTERDAY AND MY ENGINE LIGHT THAT CAME ON AFTER LEAVING THEM THE DAY BEFORE. WHEN I SPOKE TO THE SERVICE MANAGER, … Look up ODI 10689553 at NHTSA ↗ ODI 10691073 FOR THE PAST WEEK MY 2015 JEEP CHEROKEE HAS BEEN AT THE DEALERSHIP; CONTINUOUS SCREEN/RADIO MALFUNCTIONING/ UNINTENDED CAR ACCELERATION/ COMPUTER SYSTEM MALFUNCTION, ETC. I WAS TOLD BY THE SERVICE MANAGER THAT THEY HAVE NO CLUE WHY MY VEHICLE IS NOT FUNCTIONING CORRECTLY OR ACCEPTING THEIR SEVERAL ATTEMPTS TO 'UPDATE' MY VEHICLES SYSTEM TO CORRECT THE VARIOUS PROBLEMS. THE MANAGER WENT ON TO TELL ME HOW MY CAR IS "REJECTING" THE NEW PART THEY TRIED TO INSTALL. I DID NOT KNOW VEHICLES HAD THE ABILITY TO 'REJECT' MECHANICAL PARTS. HE SAID THEY HA… Look up ODI 10691073 at NHTSA ↗	35 ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗ ODI 10722182 · 3,744 mi I WENT OUT TO START MY CAR AT AROUND 8:40AM ON MAY 28. WHEN I PUSHED THE BUTTON TO START IT, I HEARD A POP FOLLOWED BY SMOKE. I THOUGHT MAYBE SOMETHING WAS UNDER THE CAR SO I BACKED UP THE CAR APPROXIMATELY 2 FEET AND THEN TURNED IT OFF. I WENT INSIDE TO GET MY HUSBAND, HE CAME OUT AND OPENED THE HOOD AND I TRIED TO START IT AGAIN. IT STARTED RIGHT UP BUT THERE IMMEDIATELY WAS SMOKE AND FIRE COMING FROM THE FRONT OF THE CAR ON THE PASSENGER SIDE. I TURNED THE CAR RIGHT OFF AFTER MAYBE 5 OR 6 SECONDS. I HAD A MEETING TO GET TO SO I LEFT IN… Look up ODI 10722182 at NHTSA ↗ ODI 10745535 · 1,000 mi MINE IS 2015 NEW JEEP CHEROKEE V6 LIMITED MODEL. THE PROBLEMS MAINLY LIE IN THE ZF 9 SPEED TRANSMISSION. 1) EXPERIENCED FRONT END WOBBLING WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR ACCELERATING AT 1750 RPM TO 2000. THE VIBRATION HAPPENS MOST FREQUENT WHEN STARTING FROM UPHILL. 2) THE VEHICLE WILL ACCELERATE ON ITS OWN EVEN WITHOUT GAS PEDAL ENGAGED WHEN DOWN SHIFTING FROM 4TH TO 3RD OR LOWER GEAR, CAUSING SIGNIFICANT SAFETY ISSUES. Look up ODI 10745535 at NHTSA ↗	23 ODI 10695292 · 10,443 mi THE VEHICLE WAS IN PARK AND STARTED. ALL OF THE VEHICLE WARNING DISPLAYS TURNED ON INCLUDING THE CHECK ENGINE. THIS VEHICLE IS PRACTICALLY BRAND NEW AND THIS SHOULD NOT HAPPEN. I ALSO HAD SIMILAR PROBLEMS WITH A 2011 MODEL. VEHICLE SENSORS ARE ALSO GIVING ERRONEOUS READINGS. TR Look up ODI 10695292 at NHTSA ↗ ODI 10715250 · 500 mi I PURCHASED A JEEP CHEROKEE 2015 ON MAY 1ST AND STARTED HAVING TROUBLE WITH THE START/STOP SYSTEM ON THE 3RD. A PASSENGER AND I WERE COMING TO A STOP AND THE VEHICLE COMPLETELY SHUT OFF AND STOPPED RUNNING. THE CONTROL SYSTEM, WITHIN THE DRIVER'S PANEL, FLASHED START/STOP SYSTEM IS UNAVAILABLE, SERVICE START/STOP SYSTEM. I HAD TO RESTART THE CAR IN THE MIDDLE OF THE HIGHWAY. IT DID THIS THREE TIMES BEFORE WE GOT HOME. THE ENGINE LIGHT ALSO CAME ON AT THIS POINT. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT MORNING AND HOPED TO MAKE IT TO WORK AN… Look up ODI 10715250 at NHTSA ↗ ODI 10731306 · 3,466 mi LESS THAN 90 DAYS AFTER BUYING A NEW JEEP CHEROKEE I WATCHED IT TOWED AWAY B/C IT WAS UN-DRIVEABLE. IT BEGAN IN THE MORNING WHEN THE GEARS WERE NOT SHIFTING APPROPRIATELY. THEN A FEW HOURS LATER, THE ENGINE WOULD REV, AND CAR WOULD SPEED UP, EVEN THOUGH I WASN'T PUSHING GAS PEDAL. THEN REVERSE FAILED. THEN THE PARKING BRAKE LIGHT CAME ON. FINALLY, IT STOPPED SHIFTING UP -- I HAD TO FLOOR IT TO GO 5 MILES AN HOUR. I ULTIMATELY HAD TO COAST HOME. ....UPDATED 11/02/15BF UPDATED 11/02/2017*CN Look up ODI 10731306 at NHTSA ↗	29 ODI 10680461 · 3,300 mi CAR LUNGES FORWARD WHEN DECELERATING. NEED TO PRESS HARD ON BRAKE TO CONTROL SPEED. TR Look up ODI 10680461 at NHTSA ↗ ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗ ODI 10706104 · 3,800 mi I WAS TURNING INTO MY DRIVEWAY AND SLOWED DOWN BEFORE HITTING THE SLOPE, WHEN I PRESSED THE GAS PEDAL TO GO UP THE DRIVEWAY THE ENGINE REVVED UP BUT THE CAR DIDN'T ACCELERATE. AFTER ABOUT A SECOND THE CAR JERKED AND SPED UP FASTER THAN NORMAL TO WHERE I HAD TO SLAM ON MY BREAKS TO AVOID HITTING THE GARAGE DOOR. TR Look up ODI 10706104 at NHTSA ↗	10 ODI 10712538 · 60 mi 1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR Look up ODI 10712538 at NHTSA ↗ ODI 10846252 · 1,070 mi ENGINE SHUTS DOWN STALLS OUT WHILE DRIVING NO WARNING ON ROADWAYS FREEWAYS NO POWER STEERING OR BRAKES SERIOUS INJURY OR DEATH COULD BE A RESULT. Look up ODI 10846252 at NHTSA ↗ ODI 10945459 · 36,200 mi THE VEHICLE SHUT OFF WHEN DRIVING. AFTER CALLING A JEEP DEALER AND ASKING IF THEY WHERE HAVING ANY TROUBLE LIKE THIS. I ALSO INFORMED THE DEALER THAT THE CHEROKEE HAD 36500 MILES 500 OVER COVERED WARRANTY. I WAS INFORMED THE WORK WOULD NOT BE COVERED SO I TOOK IT TO A LOCAL GARAGE. WAS TOLD IT NEEDS A THERMOSTAT. HAD TO CALL A DEALER AFTER SEVERAL ATTEMPTS TO LOCATE THE PART. ALL THE DEALER SAID THE PART IS ON NATIONAL BACK ORDER. IF THE PART IS THAT POPULAR TO REPLACE THAT YOU CANT KEEP IT IN STOCK THAN THERE MOST BE AN ISSUE. THIS VEHICLE IS… Look up ODI 10945459 at NHTSA ↗	14 ODI 10876016 · 19,000 mi SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV I… Look up ODI 10876016 at NHTSA ↗ ODI 10916507 · 25,000 mi TRANSMISSION PROBLEMS AND ELECTRICAL PROBLEMS HAD THE CAR AT DEALERSHIP AT LEAST 3 TO 4 TIME FOR OVER A WEEK AT THE TIME CALLED JEEP HEADQUARTERS AT LEAST 20 TIMES AND THEY ARE VERY BAD WITH COSTUMER SERVICE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY DRIVING THE CAR, SINCE TRANSMISSION ISSUES SHOULD NOT BE HANDLED LIKE THAT. NO SUPPORT FROM JEEP CAPITAL. *TR Look up ODI 10916507 at NHTSA ↗ ODI 10956672 · 72,800 mi WHILE DRIVING AT FULL SPEED ON I-10 WEST, MY JEEP CHEROKEE CAME TO A FULL STOP FORCING DRIVERS TO STEER AROUND ME SO AS NOT TO REAR END ME. IT'S DONE THIS 5 TIMES SINCE SUATURDAY THE 18TH OF FEBRUARY. IT SAYS THE VEHICLE MUST BE IN PARK BEFORE RELEASING THE BRAKE. Look up ODI 10956672 at NHTSA ↗
Electrical System	108 ODI 10654122 · 225 mi I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I … Look up ODI 10654122 at NHTSA ↗ ODI 10667367 · 1,375 mi HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING… Look up ODI 10667367 at NHTSA ↗ ODI 10669614 · 900 mi LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR Look up ODI 10669614 at NHTSA ↗	83 ODI 10669614 · 900 mi LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR Look up ODI 10669614 at NHTSA ↗ ODI 10689553 · 2,200 mi AFTER SITTING AT THE DEALERSHIP FOR THE MOST PART OF MY DAY, I LEFT WITH THE SAME PROBLEM AS I CAME TO GET FIXED. HOWEVER, IN ADDITION TO MY RADIO NOT FUNCTIONING; WHICH WAS SUPPOSED TO BE FIXED AFTER THIS MY SECOND UPGRADE IN 2 WEEKS, THERE WAS THE ADDITIONAL MATTER OF MY ENGINE LIGHT COMING ON AS I LEFT THE DEALERSHIP FROM HAVING MY RADIO 'FIXED'. SO I FIND MYSELF BACK AT THE DEALERSHIP TODAY FOR MY RADIO THAT WAS NOT FIXED THE YESTERDAY AND MY ENGINE LIGHT THAT CAME ON AFTER LEAVING THEM THE DAY BEFORE. WHEN I SPOKE TO THE SERVICE MANAGER, … Look up ODI 10689553 at NHTSA ↗ ODI 10691073 FOR THE PAST WEEK MY 2015 JEEP CHEROKEE HAS BEEN AT THE DEALERSHIP; CONTINUOUS SCREEN/RADIO MALFUNCTIONING/ UNINTENDED CAR ACCELERATION/ COMPUTER SYSTEM MALFUNCTION, ETC. I WAS TOLD BY THE SERVICE MANAGER THAT THEY HAVE NO CLUE WHY MY VEHICLE IS NOT FUNCTIONING CORRECTLY OR ACCEPTING THEIR SEVERAL ATTEMPTS TO 'UPDATE' MY VEHICLES SYSTEM TO CORRECT THE VARIOUS PROBLEMS. THE MANAGER WENT ON TO TELL ME HOW MY CAR IS "REJECTING" THE NEW PART THEY TRIED TO INSTALL. I DID NOT KNOW VEHICLES HAD THE ABILITY TO 'REJECT' MECHANICAL PARTS. HE SAID THEY HA… Look up ODI 10691073 at NHTSA ↗	—	43 ODI 10722182 · 3,744 mi I WENT OUT TO START MY CAR AT AROUND 8:40AM ON MAY 28. WHEN I PUSHED THE BUTTON TO START IT, I HEARD A POP FOLLOWED BY SMOKE. I THOUGHT MAYBE SOMETHING WAS UNDER THE CAR SO I BACKED UP THE CAR APPROXIMATELY 2 FEET AND THEN TURNED IT OFF. I WENT INSIDE TO GET MY HUSBAND, HE CAME OUT AND OPENED THE HOOD AND I TRIED TO START IT AGAIN. IT STARTED RIGHT UP BUT THERE IMMEDIATELY WAS SMOKE AND FIRE COMING FROM THE FRONT OF THE CAR ON THE PASSENGER SIDE. I TURNED THE CAR RIGHT OFF AFTER MAYBE 5 OR 6 SECONDS. I HAD A MEETING TO GET TO SO I LEFT IN… Look up ODI 10722182 at NHTSA ↗ ODI 10730453 · 506 mi THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN TH… Look up ODI 10730453 at NHTSA ↗ ODI 10745541 · 1,100 mi MY HUSBAND AND I BOUGHT A BRAND NEW 2015 JEEP CHEROKEE TRAILHAWK. 2 WEEKS AFTER OWNING OUR BRAND NEW CAR THAT WE PURCHASED BECAUSE WE WERE EXPECTING A BABY AND WANTED TO HAVE A SAFE RELIABLE VEHICLE WE STARTED HAVING SHIFTING PROBLEMS AND ELECTRICAL ISSUES. WE BROUGHT IN THE VEHICLE MULTIPLE TIMES (4 TIMES) AND ALTHOUGH WE WERE TOLD THAT IT MIGHT BE TRANSMISSION RELATED ISSUES BUT THEN AS SOON AS CHRYSLER GOT INVOLVED WE WERE TOLD OUR VEHICLE IS PERFECTLY FINE. NOTHING WAS EVER FIXED UNTIL MY HUSBAND AND I WENT TO A DIFFERENT DEALERSHIP. THE NE… Look up ODI 10745541 at NHTSA ↗	30 ODI 10715250 · 500 mi I PURCHASED A JEEP CHEROKEE 2015 ON MAY 1ST AND STARTED HAVING TROUBLE WITH THE START/STOP SYSTEM ON THE 3RD. A PASSENGER AND I WERE COMING TO A STOP AND THE VEHICLE COMPLETELY SHUT OFF AND STOPPED RUNNING. THE CONTROL SYSTEM, WITHIN THE DRIVER'S PANEL, FLASHED START/STOP SYSTEM IS UNAVAILABLE, SERVICE START/STOP SYSTEM. I HAD TO RESTART THE CAR IN THE MIDDLE OF THE HIGHWAY. IT DID THIS THREE TIMES BEFORE WE GOT HOME. THE ENGINE LIGHT ALSO CAME ON AT THIS POINT. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT MORNING AND HOPED TO MAKE IT TO WORK AN… Look up ODI 10715250 at NHTSA ↗ ODI 10730453 · 506 mi THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN TH… Look up ODI 10730453 at NHTSA ↗ ODI 10744018 · 400 mi I LEASED THE VEHICLE ON 6/17/15. WITHIN A WEEK THE SERVICE PARK BRAKE LIGHT CAME ON BRIEFLY. DEALERSHIP SAID IT WAS A FLUKE. A FEW DAYS LATER. BACK SENSOR BEEP WOULD NOT TURN OFF WHILE DRIVING. DEALERSHIP SAID IT WAS A FLUKE. A DAY LATER POWER LIFT GATE WOULDN'T WORK FOR A DAY. DEALERSHIP SAID IT WAS A FLUKE. WHEN I CALLED THE DEALERSHIP THE FIRST TIME THEY PROCEEDED TO TELL ME CAR WAS SOLD TO ME WITH A REPROGRAMMING AIRBAG RECALL SO I TOOK IN TO GET FIX & HAVE OTHER ITEMS LOOKED AT. THEY NEVER LOOKED AT OTHER ISSUES. A WEEK LATER SERVICE BRAKE… Look up ODI 10744018 at NHTSA ↗	18 ODI 10681563 · 2,019 mi MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M… Look up ODI 10681563 at NHTSA ↗ ODI 10733460 · 1,000 mi TRANSMISSION FAILED AT 1,000 MILES. DEALER REPLACED WITH A REDESIGNED VERSION. I STARTED TO GET A WOBBLE IN THE FRONT END WHILE I WAS ACCELERATING. I BROUGHT IT BACK AND THEY SAID THAT IT WAS A KNOWN ISSUE AND THEY WERE REDESIGNING THE FRONT AXLES BUT THE FIX WASN'T OUT YET. A FEW WEEKS LATER THE METAL FRAME IN MY SUNROOF BROKE AND THE WEATHER STRIPPING FELL OUT AND I COULDN'T CLOSE THE SHADE. THEY INFORMED ME THAT THE ENTIRE SUNROOF ASSEMBLY HAD TO BE REPLACED BECAUSE THE FRAME WAS DEFECTIVE. THE WOBBLE CONTINUED TO GET WORSE AND THE CAR WAS S… Look up ODI 10733460 at NHTSA ↗ ODI 10780591 · 13,000 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT BOTH KEY FOBS WOULD FAIL TO START THE VEHICLE AND REAR BRAKE LIGHT FAILED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE BRAKE LIGHT AND NOTICED THAT THE FAILURE PERSISTED. SEVERAL DAYS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR BEING DEP… Look up ODI 10780591 at NHTSA ↗	13 ODI 10681563 · 2,019 mi MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M… Look up ODI 10681563 at NHTSA ↗ ODI 10765040 · 10,000 mi I LEASED FOR 39 MONTHS A BRAND NEW JEEP CHEROKEE LATITUDE 2015 AT 10/25/2015 ON CHAMPION CHRYSLER JEEP DODGE DEALER. IT WILL COMPLETE 9 MONTHS THAT I HAVE THIS CAR. ON 3/16/215 THERE WAS THE 1ST RECALL ABOUT AN ISSUE ON AIRBAGS THAT COULD OPEN ACCIDENTALLY. ON 6/5/2015 THERE WAS THE 2ND RECALL (I AM NOT SURE WHAT WAS THE ISSUE). ON 6/15/2015 I HAD AN ISSUE ABOUT TRANSMISSION SYSTEM AND I COULDN'T MOVE THE CAR IN INDY DOWNTOWN. I COULDN'T TURN THE CAR ON. MY CAR WAS ON DEALER FOR SERVICE FOR 5 DAYS. THEY CHANGED THE ENTIRE TRANSMISSION SYSTE… Look up ODI 10765040 at NHTSA ↗ ODI 10860133 · 941 mi VEHICLE SURGES FORWARD AFTER A STOP AT NUMEROUS & UNPREDICTABLE TIMES SINCE PURCHASE. THIS IS VERY DANGEROUS! TRANSMISSION HAS BEEN REPLACED & CONTINUES TO DO THIS. THERE IS NOT ANY PREDICTABILITY AS TO WHEN THIS WILL OCCUR. HAVE HAD VEHICLE IN FOR SERVICE 6 TIMES & THEY WERE 'UNABLE TO DUPLICATE CONCERN'. I WOULD NOT BE BRINGING MY VEHICLE IN IF I DIDN'T HAVE A CONCERN! I HAVE NEVER HAD AS MANY ISSUES WITH A NEW VEHICLE AS I HAVE HAD WITH THIS ONE! VEHICLE LURCHES/JERKS/ROCKS WHEN SHIFTING FROM FORWARD TO REVERSE & REVERSE TO FORWARD--D… Look up ODI 10860133 at NHTSA ↗	18 ODI 10795324 · 7,718 mi PROBLEM STARTED WHILE MOVING. NOW IT'S AS SOON AS IT STARTSMY PROBLEM STARTED JUNE 2015, WHOLE DASH LIGHTS UP TIRE PRESSURE,SERVICE AIR BAG,4WD UNAVAILABLE,BRAKE FAILURE,AND WHEN COMES TO STOP DISENGAGES TRANSMISSION.SAME THING STARTED AGAIN AUGUST 3RD 2015 SAME LIST AGAIN. RECEIVED BACK AGAIN SEPT 2ND 2015 DROVE FOR 2 DAYS. BACK TO DEALER AGAIN. STILL THERE CURRENTLY HAVE NOT RECEIVED BACK CANNOT FIGURE PROBLEM OUT CHRYSLER IS INVOLVED BUT THEY ARE REDICULAS CASE NUMBER AVAILABLE IF NEEDED Look up ODI 10795324 at NHTSA ↗ ODI 10872466 · 9,600 mi THIRD TIME SAME ISSUE. 2015 JEEP CHEROKEE. WHILE VEHICLE IN MOTION SERVICE TRANSMISSION, SERVICE PARK BRAKE, MALFUNCTION INDICATOR LIGHT, D(DRIVE) FLASHING ON DASHBOARD, BARELY MADE IT UP A HILL, HAD TO PRESS ACCELERATOR ALL THE WAY TO FLOOR. VERY DANGEROUS-OTHER VEHICLES DO NOT KNOW WHAT IS HAPPENING. OCCURED 2 TIMES IN 2WEEKS AFTER SOFTWARE UPDATED. NOT MANY REGRETS IN MY LIFE BUT BUYING THIS VEHICLE TOPS THE LIST. Look up ODI 10872466 at NHTSA ↗ ODI 10876016 · 19,000 mi SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV I… Look up ODI 10876016 at NHTSA ↗
Unknown Or Other	56 ODI 10715299 · 2,200 mi PURCHASED A 2015 JEEP CHEROKEE LATITUDE 4X4 ON 2/28/2015. STARTED HAVING ISSUES WITH THE TRANSMISSION HESITATING AND JERKING INTO GEAR. TOOK IT TO THE DEALERSHIP ON 5/1/2015 AND WAS INFORMED THAT THERE IS A COMPUTER GLITCH THAT THE MANUFACTURER IS AWARE OF, BUT THERE IS NO FIX FOR IT. THEY SAY ITS SAFE TO DRIVE. ON 5/7/2015 I ALMOST GOT T-BONED BECAUSE THE TRANSMISSION WOULDN'T SHIFT PULLING OUT OF A PARKING LOT INTO TRAFFIC. IT FINALLY JERKED INTO GEAR BUT CONTINUED TO JERK AND WOULD NOT GO OVER 25MPH AND MY CHECK ENGINE LIGHT AND ERRORS CAME … Look up ODI 10715299 at NHTSA ↗ ODI 10723656 · 500 mi VEHICLE SHAKES / WOBBLES WHEN ACCELERATING FROM A DEAD STOP. THE PASSENGER SIDE FRONT TIRE ACTUALLY FEELS LOOSE UNTIL APPROXIMATELY 30 MPH. ALSO, WHEN TURNING RIGHT AND / OR GOING UP AN INCLINE, THE FRONT END SHAKES AND THE VEHICLE HESITATES. JEEP ACKNOWLEDGES THAT THIS IS AN ISSUE AND THEY ARE REDESIGNING THE FRONT AXLES WITH A STURDIER DESIGN. THE ISSUE IS THAT THE REPAIR IS NOT AVAILABLE FOR SEVERAL MONTHS AT LEAST, BECAUSE IT'S STILL IN DEVELOPMENT. THERE IS A REAL CONCERN THAT THE AXLE COULD FAIL AND CAUSE AN ACCIDENT. Look up ODI 10723656 at NHTSA ↗ ODI 10726377 · 1,500 mi THE JEEP HAS A WOBBLE OR SHIMMY BETWEEN 11 AND 17 MPH THAT IS VERY SIGNIFICANT. SEEMS TO HAPPEN AFTER THE JEEP HAS BEEN DRIVEN AND IS WARMED UP. I HAVE 3200 MILES ON THIS VEHICLE AND THIS PROBLEM WAS NOTICED WHEN THE JEEP HAD ABOUT 500 MILES ON IT. I AM BEING TOLD ITS THE FRONT AXLE SHAFTS THAT ARE SUPPOSEDLY ON ORDER. HOWEVER, I AM ALSO BEING TOLD IT COULD WEEKS TO MONTHS TO GET THE PARTS IN. Look up ODI 10726377 at NHTSA ↗	35 ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗ ODI 10722182 · 3,744 mi I WENT OUT TO START MY CAR AT AROUND 8:40AM ON MAY 28. WHEN I PUSHED THE BUTTON TO START IT, I HEARD A POP FOLLOWED BY SMOKE. I THOUGHT MAYBE SOMETHING WAS UNDER THE CAR SO I BACKED UP THE CAR APPROXIMATELY 2 FEET AND THEN TURNED IT OFF. I WENT INSIDE TO GET MY HUSBAND, HE CAME OUT AND OPENED THE HOOD AND I TRIED TO START IT AGAIN. IT STARTED RIGHT UP BUT THERE IMMEDIATELY WAS SMOKE AND FIRE COMING FROM THE FRONT OF THE CAR ON THE PASSENGER SIDE. I TURNED THE CAR RIGHT OFF AFTER MAYBE 5 OR 6 SECONDS. I HAD A MEETING TO GET TO SO I LEFT IN… Look up ODI 10722182 at NHTSA ↗ ODI 10745535 · 1,000 mi MINE IS 2015 NEW JEEP CHEROKEE V6 LIMITED MODEL. THE PROBLEMS MAINLY LIE IN THE ZF 9 SPEED TRANSMISSION. 1) EXPERIENCED FRONT END WOBBLING WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR ACCELERATING AT 1750 RPM TO 2000. THE VIBRATION HAPPENS MOST FREQUENT WHEN STARTING FROM UPHILL. 2) THE VEHICLE WILL ACCELERATE ON ITS OWN EVEN WITHOUT GAS PEDAL ENGAGED WHEN DOWN SHIFTING FROM 4TH TO 3RD OR LOWER GEAR, CAUSING SIGNIFICANT SAFETY ISSUES. Look up ODI 10745535 at NHTSA ↗	43 ODI 10722182 · 3,744 mi I WENT OUT TO START MY CAR AT AROUND 8:40AM ON MAY 28. WHEN I PUSHED THE BUTTON TO START IT, I HEARD A POP FOLLOWED BY SMOKE. I THOUGHT MAYBE SOMETHING WAS UNDER THE CAR SO I BACKED UP THE CAR APPROXIMATELY 2 FEET AND THEN TURNED IT OFF. I WENT INSIDE TO GET MY HUSBAND, HE CAME OUT AND OPENED THE HOOD AND I TRIED TO START IT AGAIN. IT STARTED RIGHT UP BUT THERE IMMEDIATELY WAS SMOKE AND FIRE COMING FROM THE FRONT OF THE CAR ON THE PASSENGER SIDE. I TURNED THE CAR RIGHT OFF AFTER MAYBE 5 OR 6 SECONDS. I HAD A MEETING TO GET TO SO I LEFT IN… Look up ODI 10722182 at NHTSA ↗ ODI 10730453 · 506 mi THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN TH… Look up ODI 10730453 at NHTSA ↗ ODI 10745541 · 1,100 mi MY HUSBAND AND I BOUGHT A BRAND NEW 2015 JEEP CHEROKEE TRAILHAWK. 2 WEEKS AFTER OWNING OUR BRAND NEW CAR THAT WE PURCHASED BECAUSE WE WERE EXPECTING A BABY AND WANTED TO HAVE A SAFE RELIABLE VEHICLE WE STARTED HAVING SHIFTING PROBLEMS AND ELECTRICAL ISSUES. WE BROUGHT IN THE VEHICLE MULTIPLE TIMES (4 TIMES) AND ALTHOUGH WE WERE TOLD THAT IT MIGHT BE TRANSMISSION RELATED ISSUES BUT THEN AS SOON AS CHRYSLER GOT INVOLVED WE WERE TOLD OUR VEHICLE IS PERFECTLY FINE. NOTHING WAS EVER FIXED UNTIL MY HUSBAND AND I WENT TO A DIFFERENT DEALERSHIP. THE NE… Look up ODI 10745541 at NHTSA ↗	—	7 ODI 10730453 · 506 mi THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN TH… Look up ODI 10730453 at NHTSA ↗ ODI 11366344 ABOUT A WEEK AGO FROM TODAY (10/25/2020) MY CAR STARTED HAVING ISSUES STARTING UP. EVERYTHING BLINKS ON MY DASH AND ACTS LIKE IT DOESN'T WANT TO START UP. IT SAYS TO SERVICE BRAKES AND SERVICE TRANSMISSION. I BOUGHT THIS CAR WITH ALMOST 90K MILES ALMOST 2 YEARS AGO AND IT HAS 122K MILES, FIRST TIME I'VE EVER HAD A PROBLEM. I SAW THAT THERE IS A RECALL FOR THE TRANSMISSION I AM JUST UNSURE WHAT TO DO ABOUT IT. Look up ODI 11366344 at NHTSA ↗ ODI 11488309 Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, i… Look up ODI 11488309 at NHTSA ↗	17 ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗ ODI 10746712 · 4,000 mi CAR TRANSMISSION FAILED, CAUSING US TO GET HIT NUMEROUS TIMES. CAN NOT ACCELERATE WHEN NECESSARY, SOMETIMES IT WILL GO FINE AND OTHER TIMES GAS PEDAL FLOORED AND GO NO WHERE. Look up ODI 10746712 at NHTSA ↗ ODI 10759695 · 4,000 mi CAR DOES NOT ACCELERATE WHEN PUSHING ON GAS, GETS STUCK IN GEAR AND THEN WHEN IT FINALLY FINS THE RIGHT GEAR THE WHOLE VEHICLE BUCKS. REPORTED THE PROBLEM IN JANUARY, WAS TOLD TO WAIT FOR THE RECALL UPDATE, WHICH DIDN'T HAPPEN UNTIL JUNE. HAVE BROUGHT THE VEHICLE IN 2 MORE TIMES FOR THE SAME PROBLEM. THIS PROBLEM HAS CAUSED ME TO ALMOST BE IN A NUMBER OR ACCIDENTS WHEN TRYING TO MERGE ON TO HIGHWAYS OR PASS SOMEONE ON THE HIGHWAY. IN ANOTHER INCIDENT MY SUNROOF EXPLODED FROM THE INSIDE OUT WHILE DRIVING ON THE HIGHWAY AND JEEP IS REFUSING T… Look up ODI 10759695 at NHTSA ↗	5 ODI 11020440 · 14,000 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE WAS BEING TOWED BY A 2000 HOLIDAY RAMBLER ENDEAVOR RECREATIONAL VEHICLE. WHILE THE RV WAS DRIVING 55-60 MPH, THE JEEP SHIMMIED VIOLENTLY WITHOUT WARNING. THE JEEP WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630 [phone removed]) WHERE THE DIAGNOSIS WAS UNKNOWN. WHILE THE CHEROKEE WAS AT THE DEALER, THE CONTACT NOTIFIED THE MANUFACTURER. THE MANUFACTURER SENT A NEW WIRING HARNESS TO THE DEALER AND THE JEEP WAS REPAIRED. A YEAR LATER, WHILE THE JEEP WAS BE… Look up ODI 11020440 at NHTSA ↗ ODI 11081359 · 20,000 mi THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP… Look up ODI 11081359 at NHTSA ↗ ODI 11364794 · 120,000 mi SHIFTER WARNING LIGHT CAME ON WHILE DRIVING ON A TWO LANE HIGHWAY AND THEN THE STEERING LOCKED UP AND LOST CONTROL OF VEHICLE AND IT ROLLED. Look up ODI 11364794 at NHTSA ↗	8 ODI 10960281 · 44,764 mi WHILE DRIVING ON STREET CAR JUST DIED AND SLOWLY CAME TO STOP.VERY DANGEROUS.TRIED RESTARTING WOULD NOT START.UNKNOWN WHAT IS WRONG WITH CAR THAT STOPS WHEN DRIVING AND WILL NOT START AGAIN RIGHT AWAY. AFTER CAR SITTING AWHILE AND A FEW ATTEMPTS TO START IT, IT STARTS AGAIN ONLY TO STOP WHILE DRIVING AGAIN. Look up ODI 10960281 at NHTSA ↗ ODI 11035136 · 36,900 mi *SERVICE SHIFTER**THE SERVICE SHIFTER LIGHT CONTINUES TO COME ON. I'VE TAKEN THE CAR IN FOR UPDATES 3X IN THE PAST MONTH. DURING THE TIME THE LIGHT IS ON, I FEEL THE CAR ACCELERATING ON ITS OWN WHEN DRIVING AND REEVING WHEN STOPPED. THE CONTINUING UPDATES ARE COSTLY NOW THAT THE VEHICLE IS OUT OF FACTORY WARRANTY. Look up ODI 11035136 at NHTSA ↗ ODI 11075050 · 40,343 mi MY CAR HAD 40,343 MILES AND WAS IN GREAT CONDITION. ON NOVEMBER 19, 2017 MY CAR WOULDN'T START AND HAD THE BRAKE LIGHT ON (WHICH THE BRAKE WASN'T ON), CHECK ENGINE LIGHT ON, OFF ROAD LIGHT ON, AND BATTERY LOW LIGHT ON. I CHARGED MY BATTERY AND TOOK IT FOR A TEST DRIVE. THE CHECK ENGINE LIGHT CAME OFF AND BREAK LIGHT BUT THE OTHERS WERE STILL ON. THE CAR WAS DRIVING FINE. THE NEXT DAY I WENT TO START MY CAR AND IT STARTED BUT WAS ACTING AWFUL. IT WAS GIVING ME RESISTANCE TO CHANGE GEAR, IT FELT LIKE THE BRAKE WAS ON EVEN THOUGH IT WASN'T, … Look up ODI 11075050 at NHTSA ↗
Service Brakes	35 ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗ ODI 10670935 · 2,500 mi WHEN COASTING OR COMING TO A STOP, JEEP WILL ACCELERATE/JUMP FORWARD WHILE IN 4TH GEAR. THIS IS VERY DANGEROUS ON ICY ROADS. TR Look up ODI 10670935 at NHTSA ↗ ODI 10702016 · 1,000 mi STARTED THE CAR AND SEVERAL WARNING LIGHTS WERE ON CHECK TRANSMISSION, SERVICE PARKING BRAKE CALLED THE DEALER & WERE TOLD IT WAS SAFE TO DRIVE AS LONG AS THE LIGHTS WERE NOT BLINKING.LIGHTS WERE NOT BLINKING DROVE TOWARD THE CLOSEST DEALER (WE WERE ON VACATION) WE WERE TOLD BY THE DEALER THE CAR MAY RESET ITSELF AND AFTER A FEW MINUTES OF DRIVING LIGHTS WENT OUT #2INCIDENT - JAN 7, 2015 STOPPED AT A LIGHT AND CHECK TRANSMISSION, SERVICE PARKING BRAKE CAME ON AGAIN, RPM 'S WERE HIGH BUT THE CAR WOULD ACCELERATE SLOWLY CALLED THE DEALER AND DR… Look up ODI 10702016 at NHTSA ↗	23 ODI 10695292 · 10,443 mi THE VEHICLE WAS IN PARK AND STARTED. ALL OF THE VEHICLE WARNING DISPLAYS TURNED ON INCLUDING THE CHECK ENGINE. THIS VEHICLE IS PRACTICALLY BRAND NEW AND THIS SHOULD NOT HAPPEN. I ALSO HAD SIMILAR PROBLEMS WITH A 2011 MODEL. VEHICLE SENSORS ARE ALSO GIVING ERRONEOUS READINGS. TR Look up ODI 10695292 at NHTSA ↗ ODI 10715250 · 500 mi I PURCHASED A JEEP CHEROKEE 2015 ON MAY 1ST AND STARTED HAVING TROUBLE WITH THE START/STOP SYSTEM ON THE 3RD. A PASSENGER AND I WERE COMING TO A STOP AND THE VEHICLE COMPLETELY SHUT OFF AND STOPPED RUNNING. THE CONTROL SYSTEM, WITHIN THE DRIVER'S PANEL, FLASHED START/STOP SYSTEM IS UNAVAILABLE, SERVICE START/STOP SYSTEM. I HAD TO RESTART THE CAR IN THE MIDDLE OF THE HIGHWAY. IT DID THIS THREE TIMES BEFORE WE GOT HOME. THE ENGINE LIGHT ALSO CAME ON AT THIS POINT. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT MORNING AND HOPED TO MAKE IT TO WORK AN… Look up ODI 10715250 at NHTSA ↗ ODI 10731306 · 3,466 mi LESS THAN 90 DAYS AFTER BUYING A NEW JEEP CHEROKEE I WATCHED IT TOWED AWAY B/C IT WAS UN-DRIVEABLE. IT BEGAN IN THE MORNING WHEN THE GEARS WERE NOT SHIFTING APPROPRIATELY. THEN A FEW HOURS LATER, THE ENGINE WOULD REV, AND CAR WOULD SPEED UP, EVEN THOUGH I WASN'T PUSHING GAS PEDAL. THEN REVERSE FAILED. THEN THE PARKING BRAKE LIGHT CAME ON. FINALLY, IT STOPPED SHIFTING UP -- I HAD TO FLOOR IT TO GO 5 MILES AN HOUR. I ULTIMATELY HAD TO COAST HOME. ....UPDATED 11/02/15BF UPDATED 11/02/2017*CN Look up ODI 10731306 at NHTSA ↗	30 ODI 10715250 · 500 mi I PURCHASED A JEEP CHEROKEE 2015 ON MAY 1ST AND STARTED HAVING TROUBLE WITH THE START/STOP SYSTEM ON THE 3RD. A PASSENGER AND I WERE COMING TO A STOP AND THE VEHICLE COMPLETELY SHUT OFF AND STOPPED RUNNING. THE CONTROL SYSTEM, WITHIN THE DRIVER'S PANEL, FLASHED START/STOP SYSTEM IS UNAVAILABLE, SERVICE START/STOP SYSTEM. I HAD TO RESTART THE CAR IN THE MIDDLE OF THE HIGHWAY. IT DID THIS THREE TIMES BEFORE WE GOT HOME. THE ENGINE LIGHT ALSO CAME ON AT THIS POINT. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT MORNING AND HOPED TO MAKE IT TO WORK AN… Look up ODI 10715250 at NHTSA ↗ ODI 10730453 · 506 mi THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN TH… Look up ODI 10730453 at NHTSA ↗ ODI 10744018 · 400 mi I LEASED THE VEHICLE ON 6/17/15. WITHIN A WEEK THE SERVICE PARK BRAKE LIGHT CAME ON BRIEFLY. DEALERSHIP SAID IT WAS A FLUKE. A FEW DAYS LATER. BACK SENSOR BEEP WOULD NOT TURN OFF WHILE DRIVING. DEALERSHIP SAID IT WAS A FLUKE. A DAY LATER POWER LIFT GATE WOULDN'T WORK FOR A DAY. DEALERSHIP SAID IT WAS A FLUKE. WHEN I CALLED THE DEALERSHIP THE FIRST TIME THEY PROCEEDED TO TELL ME CAR WAS SOLD TO ME WITH A REPROGRAMMING AIRBAG RECALL SO I TOOK IN TO GET FIX & HAVE OTHER ITEMS LOOKED AT. THEY NEVER LOOKED AT OTHER ISSUES. A WEEK LATER SERVICE BRAKE… Look up ODI 10744018 at NHTSA ↗	7 ODI 10730453 · 506 mi THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN TH… Look up ODI 10730453 at NHTSA ↗ ODI 11366344 ABOUT A WEEK AGO FROM TODAY (10/25/2020) MY CAR STARTED HAVING ISSUES STARTING UP. EVERYTHING BLINKS ON MY DASH AND ACTS LIKE IT DOESN'T WANT TO START UP. IT SAYS TO SERVICE BRAKES AND SERVICE TRANSMISSION. I BOUGHT THIS CAR WITH ALMOST 90K MILES ALMOST 2 YEARS AGO AND IT HAS 122K MILES, FIRST TIME I'VE EVER HAD A PROBLEM. I SAW THAT THERE IS A RECALL FOR THE TRANSMISSION I AM JUST UNSURE WHAT TO DO ABOUT IT. Look up ODI 11366344 at NHTSA ↗ ODI 11488309 Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, i… Look up ODI 11488309 at NHTSA ↗	—	9 ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗ ODI 10730184 · 13,900 mi 2015 JEEP CHEROKEE SPORT WAS PURCHASED IN OCTOBER OF 2014. AROUND END MAY 2015 EXPERIENCED PROBLEMS WITH BRAKING. WHILE COMING TO A STOP SIGN BRAKE WOULD BE PRESSED DOWN BUT VEHICLES RPM'S WOULD REV UP AND VEHICLE WOULD START ACCELERATING FORWARD. VEHICLE WAS BROUGHT TO SHOP AFTER FINALLY BEING ABLE TO MAKE AN APPOINTMENT ON 06/16/15. MECHANIC WAS ABLE TO EXPERIENCE THE PROBLEM AND RESET MODULE ON VEHICLE. BUT CHECK ENGINE LIGHT CAME ON. DEALERSHIP GAVE VEHICLE BACK TO US AND WE DROVE IT FOR TWO MORE DAYS AND THE PROBLEM STILL PERSISTED. ON 06/… Look up ODI 10730184 at NHTSA ↗ ODI 10731306 · 3,466 mi LESS THAN 90 DAYS AFTER BUYING A NEW JEEP CHEROKEE I WATCHED IT TOWED AWAY B/C IT WAS UN-DRIVEABLE. IT BEGAN IN THE MORNING WHEN THE GEARS WERE NOT SHIFTING APPROPRIATELY. THEN A FEW HOURS LATER, THE ENGINE WOULD REV, AND CAR WOULD SPEED UP, EVEN THOUGH I WASN'T PUSHING GAS PEDAL. THEN REVERSE FAILED. THEN THE PARKING BRAKE LIGHT CAME ON. FINALLY, IT STOPPED SHIFTING UP -- I HAD TO FLOOR IT TO GO 5 MILES AN HOUR. I ULTIMATELY HAD TO COAST HOME. ....UPDATED 11/02/15BF UPDATED 11/02/2017*CN Look up ODI 10731306 at NHTSA ↗	5 ODI 10735641 · 939 mi AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT. Look up ODI 10735641 at NHTSA ↗ ODI 10846252 · 1,070 mi ENGINE SHUTS DOWN STALLS OUT WHILE DRIVING NO WARNING ON ROADWAYS FREEWAYS NO POWER STEERING OR BRAKES SERIOUS INJURY OR DEATH COULD BE A RESULT. Look up ODI 10846252 at NHTSA ↗ ODI 10908366 · 17,100 mi WHILE DRIVING LESS THAN 10 MPH, EMERGENCY BRAKE CAME ON THUS MAKING THE CAR UNABLE TO STEER OR MOVE. Look up ODI 10908366 at NHTSA ↗	9 ODI 10722129 · 5,601 mi 4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATE… Look up ODI 10722129 at NHTSA ↗ ODI 10789207 · 5,004 mi I HAVE OWNED THIS VEHICLE FOR 4 MONTHS AND EVERY 3 WEEKS I HAVE TO RETURN IT FOR SERVICE DUE TO THE TRANSMISSION, 4X4 AND TRACTION CONTROL NOT WORKING. STARTS OFF IN 3RD - 4TH GEAR AT ANY GIVEN TIME (ALMOST BEEN HIT SEVERAL TIMES), WILL ACCELERATE AND SURGE FORWARD DURING DOWN SHIFTING WHILE STOPPING (ALMOST HIT SEVERAL DIFFERENT VEHICLES) AND NOW SURGES TO 7000RPM WHEN TURNING RIGHT AND PARKING BREAK HAS LOCKED UP 3 DIFFERENT TIMES WHILE IN GEAR. 2 DIFFERENT DEALERSHIPS DON'T KNOW WHAT TO FIX BECAUSE IT DOESN'T REGISTER ANY CODES, THEY ALSO TE… Look up ODI 10789207 at NHTSA ↗ ODI 11218022 · 79,000 mi WAS PARKED AT THE STORE GOT IN AND STARTED IT. IT HICCUPED ON STARTING. SHIFTED TO REVERSE AND A HUGE CLUNK HAPPENED. I REVERED AND SHIFTED TO DRIVE AGAIN A HUGE CLUNK. ONCE DRIVING IT HAD NO POWER AND SERVICE TRANSMISSION AND PARKING BRAKE CAME ON. Look up ODI 11218022 at NHTSA ↗
Vehicle Speed Control	67 ODI 10662693 · 6,750 mi VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. TR Look up ODI 10662693 at NHTSA ↗ ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗ ODI 10679896 · 4,500 mi THE CHECK ENGINE LIGHT GOES ON AND THE CAR DOES NOT DOWNSHIFT PROPERLY. THE ENGINE REVS UP OVER 2500 RPMS AND THE VEHICLE ACCELERATES ON ITS OWN WHEN APPLYING THE BRAKES AND TRYING TO SLOW DOWN. (LAST NIGHT THE CAR REVVED UP TO 3200 RPMS WHEN COMING TO A STOP.) *TR Look up ODI 10679896 at NHTSA ↗	29 ODI 10680461 · 3,300 mi CAR LUNGES FORWARD WHEN DECELERATING. NEED TO PRESS HARD ON BRAKE TO CONTROL SPEED. TR Look up ODI 10680461 at NHTSA ↗ ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗ ODI 10706104 · 3,800 mi I WAS TURNING INTO MY DRIVEWAY AND SLOWED DOWN BEFORE HITTING THE SLOPE, WHEN I PRESSED THE GAS PEDAL TO GO UP THE DRIVEWAY THE ENGINE REVVED UP BUT THE CAR DIDN'T ACCELERATE. AFTER ABOUT A SECOND THE CAR JERKED AND SPED UP FASTER THAN NORMAL TO WHERE I HAD TO SLAM ON MY BREAKS TO AVOID HITTING THE GARAGE DOOR. TR Look up ODI 10706104 at NHTSA ↗	18 ODI 10681563 · 2,019 mi MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M… Look up ODI 10681563 at NHTSA ↗ ODI 10733460 · 1,000 mi TRANSMISSION FAILED AT 1,000 MILES. DEALER REPLACED WITH A REDESIGNED VERSION. I STARTED TO GET A WOBBLE IN THE FRONT END WHILE I WAS ACCELERATING. I BROUGHT IT BACK AND THEY SAID THAT IT WAS A KNOWN ISSUE AND THEY WERE REDESIGNING THE FRONT AXLES BUT THE FIX WASN'T OUT YET. A FEW WEEKS LATER THE METAL FRAME IN MY SUNROOF BROKE AND THE WEATHER STRIPPING FELL OUT AND I COULDN'T CLOSE THE SHADE. THEY INFORMED ME THAT THE ENTIRE SUNROOF ASSEMBLY HAD TO BE REPLACED BECAUSE THE FRAME WAS DEFECTIVE. THE WOBBLE CONTINUED TO GET WORSE AND THE CAR WAS S… Look up ODI 10733460 at NHTSA ↗ ODI 10780591 · 13,000 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT BOTH KEY FOBS WOULD FAIL TO START THE VEHICLE AND REAR BRAKE LIGHT FAILED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE BRAKE LIGHT AND NOTICED THAT THE FAILURE PERSISTED. SEVERAL DAYS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR BEING DEP… Look up ODI 10780591 at NHTSA ↗	17 ODI 10691919 · 360 mi I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO… Look up ODI 10691919 at NHTSA ↗ ODI 10746712 · 4,000 mi CAR TRANSMISSION FAILED, CAUSING US TO GET HIT NUMEROUS TIMES. CAN NOT ACCELERATE WHEN NECESSARY, SOMETIMES IT WILL GO FINE AND OTHER TIMES GAS PEDAL FLOORED AND GO NO WHERE. Look up ODI 10746712 at NHTSA ↗ ODI 10759695 · 4,000 mi CAR DOES NOT ACCELERATE WHEN PUSHING ON GAS, GETS STUCK IN GEAR AND THEN WHEN IT FINALLY FINS THE RIGHT GEAR THE WHOLE VEHICLE BUCKS. REPORTED THE PROBLEM IN JANUARY, WAS TOLD TO WAIT FOR THE RECALL UPDATE, WHICH DIDN'T HAPPEN UNTIL JUNE. HAVE BROUGHT THE VEHICLE IN 2 MORE TIMES FOR THE SAME PROBLEM. THIS PROBLEM HAS CAUSED ME TO ALMOST BE IN A NUMBER OR ACCIDENTS WHEN TRYING TO MERGE ON TO HIGHWAYS OR PASS SOMEONE ON THE HIGHWAY. IN ANOTHER INCIDENT MY SUNROOF EXPLODED FROM THE INSIDE OUT WHILE DRIVING ON THE HIGHWAY AND JEEP IS REFUSING T… Look up ODI 10759695 at NHTSA ↗	9 ODI 10668629 · 2,022 mi WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. TR Look up ODI 10668629 at NHTSA ↗ ODI 10730184 · 13,900 mi 2015 JEEP CHEROKEE SPORT WAS PURCHASED IN OCTOBER OF 2014. AROUND END MAY 2015 EXPERIENCED PROBLEMS WITH BRAKING. WHILE COMING TO A STOP SIGN BRAKE WOULD BE PRESSED DOWN BUT VEHICLES RPM'S WOULD REV UP AND VEHICLE WOULD START ACCELERATING FORWARD. VEHICLE WAS BROUGHT TO SHOP AFTER FINALLY BEING ABLE TO MAKE AN APPOINTMENT ON 06/16/15. MECHANIC WAS ABLE TO EXPERIENCE THE PROBLEM AND RESET MODULE ON VEHICLE. BUT CHECK ENGINE LIGHT CAME ON. DEALERSHIP GAVE VEHICLE BACK TO US AND WE DROVE IT FOR TWO MORE DAYS AND THE PROBLEM STILL PERSISTED. ON 06/… Look up ODI 10730184 at NHTSA ↗ ODI 10731306 · 3,466 mi LESS THAN 90 DAYS AFTER BUYING A NEW JEEP CHEROKEE I WATCHED IT TOWED AWAY B/C IT WAS UN-DRIVEABLE. IT BEGAN IN THE MORNING WHEN THE GEARS WERE NOT SHIFTING APPROPRIATELY. THEN A FEW HOURS LATER, THE ENGINE WOULD REV, AND CAR WOULD SPEED UP, EVEN THOUGH I WASN'T PUSHING GAS PEDAL. THEN REVERSE FAILED. THEN THE PARKING BRAKE LIGHT CAME ON. FINALLY, IT STOPPED SHIFTING UP -- I HAD TO FLOOR IT TO GO 5 MILES AN HOUR. I ULTIMATELY HAD TO COAST HOME. ....UPDATED 11/02/15BF UPDATED 11/02/2017*CN Look up ODI 10731306 at NHTSA ↗	—	5 ODI 10681563 · 2,019 mi MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M… Look up ODI 10681563 at NHTSA ↗ ODI 10759816 · 5,700 mi I WAS DRIVING TO WORK ON A THURSDAY MORNING, THE SAME ROUTE I ALWAYS TAKE, I AM VERY FIMILAIR WITH THE RAOD AND TRAFFIC IN THIS AREA BECAUSE I HAVE BEEN DRIVING IT FOR THE LAST SEVEN YEARS STRAIGHT. WELL ON MY WAY, I GOT INTO A ACCIDENT, MY NEW JEEP HAS BEEN INTO THE SHOP A FEW TIMES FOR A RECALL, I HAVE ONLY HAD THE JEEP FOR 7 MONTHS AND HAVE HAD TO BRING IT IN 2 TIMES AND NOW A 3RD FOR AN AIRBAG DEPLOYMENT ISSUE. ANYWAY, I WAS DRIVING TO WORK AND MY JEEP DOES THIS THING WHERE IT FEELS LIKE IT SHUTS OFF WHEN I AM STOPPED AND TURNS BACK ON WHEN… Look up ODI 10759816 at NHTSA ↗ ODI 11246238 · 83,849 mi I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE. Look up ODI 11246238 at NHTSA ↗	3 ODI 10779195 · 4,000 mi -REVVING UP ON ITS OWN WHEN IN PARK. SOMETIMES I HAVE TO WAIT UP TO A MINUTE FOR IT TO SETTLE DOWN SO I CAN PUT IN INTO DRIVE (ORIGINAL ISSUE THAT ONLY SEEMS TO HAVE BEEN EXACERBATED FROM THE SOFTWARE UPDATE). -RPMS SPIKE WHEN DOWNSHIFTING CAUSING A SLIGHT ACCELERATION -SPEEDS UP WITHOUT MY FOOT ON THE GAS PEDAL -LURCHES FORWARD 90% OF THE TIME WHEN I TAKE MY FOOT OFF THE BRAKE, THIS IS UNSAFE IN TRAFFIC CONDITIONS -LURCHES FORWARD WHEN I PUT IT INTO DRIVE. -STICKS IN PARK, DRIVE OR REVERSE. THE CONSUMER REPORTED MULTIPLE OCCURRENCES (2… Look up ODI 10779195 at NHTSA ↗ ODI 11165058 · 63,000 mi VEHICLE TURNED OFF ON ITS OWN UPON REACHING 40MPH AND COMING TO A COMPLETE STOP. VEHICLE LATER TURNED OFF WHILE ON THE HIGHWAY AT 65 MPH IN TRAFFIC WHILE IN THE MIDDLE LANE. THIS MADE THE VEHICLE ACCELERATOR INOPERABLE AND AT THE SAME TIME MADE THE VEHICLE LOSE SPEED SLOWING DOWN WHILE IN TRAFFIC. VEHICLE WAS NEARLY MISSED BY PASSING VEHICLES AND ALMOST HIT. EMERGENCY LIGHTS CAME ON AS SOON AS THE VEHICLE TURNED OFF. VEHICLE WAS SHIFTED TO NEUTRAL TO ALLOW FOR STEERING WHEEL TO NOT BE SO STIFF. FINALLY I WAS ABLE TO PULL OVER WHILE THE VEHICLE … Look up ODI 11165058 at NHTSA ↗ ODI 11326464 · 80,000 mi I PURCHASED MAY JEEP CHEROKEE IN DECEMBER 2017. ON THE FIRST HOT DAY OF MAY 2020, I WENT INTO MY CAR, AND NOTICED THE DASHBOARD AREA ALONG WITH THE VENTS, HAD BEGAN TO MELT! IT WAS HOT OUTSIDE, BUT THIS IS NOT THE FIRST TIME THAT MY CAR HAS BEEN SITTING IN THE SUN. WHEN I TOUCHED THE VENT, MY FINGERS WERE COVERED IN THIS BLACK, GOOEY SUBSTANCE. NOT ONLY IS THE INTERIOR OF MY CAR DESTROYED, BUT MY CONCERN IS WHETHER THIS SUBSTANCE IS HAZARDOUS. ARE THERE CHEMICALS IN THE PAINT OR ANY TOXIC ELEMENTS? I HAVE SHOWED THE PHOTOS OF THE PROBLEM TO MA… Look up ODI 11326464 at NHTSA ↗
Steering	22 ODI 10712538 · 60 mi 1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR Look up ODI 10712538 at NHTSA ↗ ODI 10724496 · 185 mi MY CAR HAS A WOBBLE BETWEEN THE 2ND AND 3RD GEAR AFTER A STOP. IT STARTED SHORTLY AFTER DELIVERY AND IT WENT AWAY AT EXACTLY 1200 MILES AND IS BACK SINCE I HIT 1800 MILES. I CAN REPLICATE IT AFTER EVERY STOP .. IF YOU DRIVE SLOWLY AFTER A STOP. IF YOU HIT THE GAS PADDLE IT GOES TOO QUICK THRU THE GEARS AND YOU WON'T NOTICE IT BUT I CAN'T DO A RACE AFTER EVERY STOP AND WASTE GAS. IF YOU NORMAL START DRIVING AFTER A STOP YOU FEEL THE WOBBLE FROM LEFT TO THE RIGHT. Look up ODI 10724496 at NHTSA ↗ ODI 10735641 · 939 mi AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT. Look up ODI 10735641 at NHTSA ↗	10 ODI 10712538 · 60 mi 1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR Look up ODI 10712538 at NHTSA ↗ ODI 10846252 · 1,070 mi ENGINE SHUTS DOWN STALLS OUT WHILE DRIVING NO WARNING ON ROADWAYS FREEWAYS NO POWER STEERING OR BRAKES SERIOUS INJURY OR DEATH COULD BE A RESULT. Look up ODI 10846252 at NHTSA ↗ ODI 10945459 · 36,200 mi THE VEHICLE SHUT OFF WHEN DRIVING. AFTER CALLING A JEEP DEALER AND ASKING IF THEY WHERE HAVING ANY TROUBLE LIKE THIS. I ALSO INFORMED THE DEALER THAT THE CHEROKEE HAD 36500 MILES 500 OVER COVERED WARRANTY. I WAS INFORMED THE WORK WOULD NOT BE COVERED SO I TOOK IT TO A LOCAL GARAGE. WAS TOLD IT NEEDS A THERMOSTAT. HAD TO CALL A DEALER AFTER SEVERAL ATTEMPTS TO LOCATE THE PART. ALL THE DEALER SAID THE PART IS ON NATIONAL BACK ORDER. IF THE PART IS THAT POPULAR TO REPLACE THAT YOU CANT KEEP IT IN STOCK THAN THERE MOST BE AN ISSUE. THIS VEHICLE IS… Look up ODI 10945459 at NHTSA ↗	13 ODI 10681563 · 2,019 mi MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M… Look up ODI 10681563 at NHTSA ↗ ODI 10765040 · 10,000 mi I LEASED FOR 39 MONTHS A BRAND NEW JEEP CHEROKEE LATITUDE 2015 AT 10/25/2015 ON CHAMPION CHRYSLER JEEP DODGE DEALER. IT WILL COMPLETE 9 MONTHS THAT I HAVE THIS CAR. ON 3/16/215 THERE WAS THE 1ST RECALL ABOUT AN ISSUE ON AIRBAGS THAT COULD OPEN ACCIDENTALLY. ON 6/5/2015 THERE WAS THE 2ND RECALL (I AM NOT SURE WHAT WAS THE ISSUE). ON 6/15/2015 I HAD AN ISSUE ABOUT TRANSMISSION SYSTEM AND I COULDN'T MOVE THE CAR IN INDY DOWNTOWN. I COULDN'T TURN THE CAR ON. MY CAR WAS ON DEALER FOR SERVICE FOR 5 DAYS. THEY CHANGED THE ENTIRE TRANSMISSION SYSTE… Look up ODI 10765040 at NHTSA ↗ ODI 10860133 · 941 mi VEHICLE SURGES FORWARD AFTER A STOP AT NUMEROUS & UNPREDICTABLE TIMES SINCE PURCHASE. THIS IS VERY DANGEROUS! TRANSMISSION HAS BEEN REPLACED & CONTINUES TO DO THIS. THERE IS NOT ANY PREDICTABILITY AS TO WHEN THIS WILL OCCUR. HAVE HAD VEHICLE IN FOR SERVICE 6 TIMES & THEY WERE 'UNABLE TO DUPLICATE CONCERN'. I WOULD NOT BE BRINGING MY VEHICLE IN IF I DIDN'T HAVE A CONCERN! I HAVE NEVER HAD AS MANY ISSUES WITH A NEW VEHICLE AS I HAVE HAD WITH THIS ONE! VEHICLE LURCHES/JERKS/ROCKS WHEN SHIFTING FROM FORWARD TO REVERSE & REVERSE TO FORWARD--D… Look up ODI 10860133 at NHTSA ↗	5 ODI 11020440 · 14,000 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE WAS BEING TOWED BY A 2000 HOLIDAY RAMBLER ENDEAVOR RECREATIONAL VEHICLE. WHILE THE RV WAS DRIVING 55-60 MPH, THE JEEP SHIMMIED VIOLENTLY WITHOUT WARNING. THE JEEP WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630 [phone removed]) WHERE THE DIAGNOSIS WAS UNKNOWN. WHILE THE CHEROKEE WAS AT THE DEALER, THE CONTACT NOTIFIED THE MANUFACTURER. THE MANUFACTURER SENT A NEW WIRING HARNESS TO THE DEALER AND THE JEEP WAS REPAIRED. A YEAR LATER, WHILE THE JEEP WAS BE… Look up ODI 11020440 at NHTSA ↗ ODI 11081359 · 20,000 mi THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP… Look up ODI 11081359 at NHTSA ↗ ODI 11364794 · 120,000 mi SHIFTER WARNING LIGHT CAME ON WHILE DRIVING ON A TWO LANE HIGHWAY AND THEN THE STEERING LOCKED UP AND LOST CONTROL OF VEHICLE AND IT ROLLED. Look up ODI 11364794 at NHTSA ↗	5 ODI 10735641 · 939 mi AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT. Look up ODI 10735641 at NHTSA ↗ ODI 10846252 · 1,070 mi ENGINE SHUTS DOWN STALLS OUT WHILE DRIVING NO WARNING ON ROADWAYS FREEWAYS NO POWER STEERING OR BRAKES SERIOUS INJURY OR DEATH COULD BE A RESULT. Look up ODI 10846252 at NHTSA ↗ ODI 10908366 · 17,100 mi WHILE DRIVING LESS THAN 10 MPH, EMERGENCY BRAKE CAME ON THUS MAKING THE CAR UNABLE TO STEER OR MOVE. Look up ODI 10908366 at NHTSA ↗	5 ODI 10681563 · 2,019 mi MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M… Look up ODI 10681563 at NHTSA ↗ ODI 10759816 · 5,700 mi I WAS DRIVING TO WORK ON A THURSDAY MORNING, THE SAME ROUTE I ALWAYS TAKE, I AM VERY FIMILAIR WITH THE RAOD AND TRAFFIC IN THIS AREA BECAUSE I HAVE BEEN DRIVING IT FOR THE LAST SEVEN YEARS STRAIGHT. WELL ON MY WAY, I GOT INTO A ACCIDENT, MY NEW JEEP HAS BEEN INTO THE SHOP A FEW TIMES FOR A RECALL, I HAVE ONLY HAD THE JEEP FOR 7 MONTHS AND HAVE HAD TO BRING IT IN 2 TIMES AND NOW A 3RD FOR AN AIRBAG DEPLOYMENT ISSUE. ANYWAY, I WAS DRIVING TO WORK AND MY JEEP DOES THIS THING WHERE IT FEELS LIKE IT SHUTS OFF WHEN I AM STOPPED AND TURNS BACK ON WHEN… Look up ODI 10759816 at NHTSA ↗ ODI 11246238 · 83,849 mi I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE. Look up ODI 11246238 at NHTSA ↗	—	3 ODI 10936358 · 27,000 mi 2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRA… Look up ODI 10936358 at NHTSA ↗ ODI 11166094 · 32,000 mi THE CAR STARTED SHAKING WHEN TOWING. WE HAD TO STOP IMMEDIATELY. IT SHOOK SO BAD IT SHOOK THE MOTOR HOME. WE WERE ON A HIGHWAY AND TURNING TO THE RIGHT. Look up ODI 11166094 at NHTSA ↗ ODI 11288917 · 77,000 mi I HAVE HAD MY CAR IN THE SHOP TWICE FOR GEAR SHIFT ISSUE AS WELL AS A BLOWER MOTOR 3 TIMES. IF I REPLACE THIS BLOWER MOTOR IT WILL BE THE 3RD IN 2 YEARS. THE GEAR SHIFTING ISSUE WAS SUPPOSEDLY JUST AN ELECTRICAL ISSUE ACCORDING TO THE DEALERSHIP AND THE UPON RETURNING WITH THE SAME ISSUE I WAS TOLD AN ENTIRE GEAR SHIFT REPLACEMENT WAS NECESSARY ON MY 2015 JEEP CHEROKEE. A SUPPOSED RECALL EXISTED BUT PER JEEP CUSTOMER SERVICE IS WAS ONLY FOR CARS BUILD IN 2014 IN THE MONTH OF OCTOBER. HOWEVER IN A FOLLOW UP CALL TODAY 12/13/2019 JEEP WAS UNA… Look up ODI 11288917 at NHTSA ↗
Electronic Stability Control (Esc)	18 ODI 10661574 · 450 mi TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN… Look up ODI 10661574 at NHTSA ↗ ODI 10722129 · 5,601 mi 4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATE… Look up ODI 10722129 at NHTSA ↗ ODI 10779195 · 4,000 mi -REVVING UP ON ITS OWN WHEN IN PARK. SOMETIMES I HAVE TO WAIT UP TO A MINUTE FOR IT TO SETTLE DOWN SO I CAN PUT IN INTO DRIVE (ORIGINAL ISSUE THAT ONLY SEEMS TO HAVE BEEN EXACERBATED FROM THE SOFTWARE UPDATE). -RPMS SPIKE WHEN DOWNSHIFTING CAUSING A SLIGHT ACCELERATION -SPEEDS UP WITHOUT MY FOOT ON THE GAS PEDAL -LURCHES FORWARD 90% OF THE TIME WHEN I TAKE MY FOOT OFF THE BRAKE, THIS IS UNSAFE IN TRAFFIC CONDITIONS -LURCHES FORWARD WHEN I PUT IT INTO DRIVE. -STICKS IN PARK, DRIVE OR REVERSE. THE CONSUMER REPORTED MULTIPLE OCCURRENCES (2… Look up ODI 10779195 at NHTSA ↗	14 ODI 10876016 · 19,000 mi SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV I… Look up ODI 10876016 at NHTSA ↗ ODI 10916507 · 25,000 mi TRANSMISSION PROBLEMS AND ELECTRICAL PROBLEMS HAD THE CAR AT DEALERSHIP AT LEAST 3 TO 4 TIME FOR OVER A WEEK AT THE TIME CALLED JEEP HEADQUARTERS AT LEAST 20 TIMES AND THEY ARE VERY BAD WITH COSTUMER SERVICE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY DRIVING THE CAR, SINCE TRANSMISSION ISSUES SHOULD NOT BE HANDLED LIKE THAT. NO SUPPORT FROM JEEP CAPITAL. *TR Look up ODI 10916507 at NHTSA ↗ ODI 10956672 · 72,800 mi WHILE DRIVING AT FULL SPEED ON I-10 WEST, MY JEEP CHEROKEE CAME TO A FULL STOP FORCING DRIVERS TO STEER AROUND ME SO AS NOT TO REAR END ME. IT'S DONE THIS 5 TIMES SINCE SUATURDAY THE 18TH OF FEBRUARY. IT SAYS THE VEHICLE MUST BE IN PARK BEFORE RELEASING THE BRAKE. Look up ODI 10956672 at NHTSA ↗	18 ODI 10795324 · 7,718 mi PROBLEM STARTED WHILE MOVING. NOW IT'S AS SOON AS IT STARTSMY PROBLEM STARTED JUNE 2015, WHOLE DASH LIGHTS UP TIRE PRESSURE,SERVICE AIR BAG,4WD UNAVAILABLE,BRAKE FAILURE,AND WHEN COMES TO STOP DISENGAGES TRANSMISSION.SAME THING STARTED AGAIN AUGUST 3RD 2015 SAME LIST AGAIN. RECEIVED BACK AGAIN SEPT 2ND 2015 DROVE FOR 2 DAYS. BACK TO DEALER AGAIN. STILL THERE CURRENTLY HAVE NOT RECEIVED BACK CANNOT FIGURE PROBLEM OUT CHRYSLER IS INVOLVED BUT THEY ARE REDICULAS CASE NUMBER AVAILABLE IF NEEDED Look up ODI 10795324 at NHTSA ↗ ODI 10872466 · 9,600 mi THIRD TIME SAME ISSUE. 2015 JEEP CHEROKEE. WHILE VEHICLE IN MOTION SERVICE TRANSMISSION, SERVICE PARK BRAKE, MALFUNCTION INDICATOR LIGHT, D(DRIVE) FLASHING ON DASHBOARD, BARELY MADE IT UP A HILL, HAD TO PRESS ACCELERATOR ALL THE WAY TO FLOOR. VERY DANGEROUS-OTHER VEHICLES DO NOT KNOW WHAT IS HAPPENING. OCCURED 2 TIMES IN 2WEEKS AFTER SOFTWARE UPDATED. NOT MANY REGRETS IN MY LIFE BUT BUYING THIS VEHICLE TOPS THE LIST. Look up ODI 10872466 at NHTSA ↗ ODI 10876016 · 19,000 mi SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV I… Look up ODI 10876016 at NHTSA ↗	8 ODI 10960281 · 44,764 mi WHILE DRIVING ON STREET CAR JUST DIED AND SLOWLY CAME TO STOP.VERY DANGEROUS.TRIED RESTARTING WOULD NOT START.UNKNOWN WHAT IS WRONG WITH CAR THAT STOPS WHEN DRIVING AND WILL NOT START AGAIN RIGHT AWAY. AFTER CAR SITTING AWHILE AND A FEW ATTEMPTS TO START IT, IT STARTS AGAIN ONLY TO STOP WHILE DRIVING AGAIN. Look up ODI 10960281 at NHTSA ↗ ODI 11035136 · 36,900 mi *SERVICE SHIFTER**THE SERVICE SHIFTER LIGHT CONTINUES TO COME ON. I'VE TAKEN THE CAR IN FOR UPDATES 3X IN THE PAST MONTH. DURING THE TIME THE LIGHT IS ON, I FEEL THE CAR ACCELERATING ON ITS OWN WHEN DRIVING AND REEVING WHEN STOPPED. THE CONTINUING UPDATES ARE COSTLY NOW THAT THE VEHICLE IS OUT OF FACTORY WARRANTY. Look up ODI 11035136 at NHTSA ↗ ODI 11075050 · 40,343 mi MY CAR HAD 40,343 MILES AND WAS IN GREAT CONDITION. ON NOVEMBER 19, 2017 MY CAR WOULDN'T START AND HAD THE BRAKE LIGHT ON (WHICH THE BRAKE WASN'T ON), CHECK ENGINE LIGHT ON, OFF ROAD LIGHT ON, AND BATTERY LOW LIGHT ON. I CHARGED MY BATTERY AND TOOK IT FOR A TEST DRIVE. THE CHECK ENGINE LIGHT CAME OFF AND BREAK LIGHT BUT THE OTHERS WERE STILL ON. THE CAR WAS DRIVING FINE. THE NEXT DAY I WENT TO START MY CAR AND IT STARTED BUT WAS ACTING AWFUL. IT WAS GIVING ME RESISTANCE TO CHANGE GEAR, IT FELT LIKE THE BRAKE WAS ON EVEN THOUGH IT WASN'T, … Look up ODI 11075050 at NHTSA ↗	9 ODI 10722129 · 5,601 mi 4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATE… Look up ODI 10722129 at NHTSA ↗ ODI 10789207 · 5,004 mi I HAVE OWNED THIS VEHICLE FOR 4 MONTHS AND EVERY 3 WEEKS I HAVE TO RETURN IT FOR SERVICE DUE TO THE TRANSMISSION, 4X4 AND TRACTION CONTROL NOT WORKING. STARTS OFF IN 3RD - 4TH GEAR AT ANY GIVEN TIME (ALMOST BEEN HIT SEVERAL TIMES), WILL ACCELERATE AND SURGE FORWARD DURING DOWN SHIFTING WHILE STOPPING (ALMOST HIT SEVERAL DIFFERENT VEHICLES) AND NOW SURGES TO 7000RPM WHEN TURNING RIGHT AND PARKING BREAK HAS LOCKED UP 3 DIFFERENT TIMES WHILE IN GEAR. 2 DIFFERENT DEALERSHIPS DON'T KNOW WHAT TO FIX BECAUSE IT DOESN'T REGISTER ANY CODES, THEY ALSO TE… Look up ODI 10789207 at NHTSA ↗ ODI 11218022 · 79,000 mi WAS PARKED AT THE STORE GOT IN AND STARTED IT. IT HICCUPED ON STARTING. SHIFTED TO REVERSE AND A HUGE CLUNK HAPPENED. I REVERED AND SHIFTED TO DRIVE AGAIN A HUGE CLUNK. ONCE DRIVING IT HAD NO POWER AND SERVICE TRANSMISSION AND PARKING BRAKE CAME ON. Look up ODI 11218022 at NHTSA ↗	3 ODI 10779195 · 4,000 mi -REVVING UP ON ITS OWN WHEN IN PARK. SOMETIMES I HAVE TO WAIT UP TO A MINUTE FOR IT TO SETTLE DOWN SO I CAN PUT IN INTO DRIVE (ORIGINAL ISSUE THAT ONLY SEEMS TO HAVE BEEN EXACERBATED FROM THE SOFTWARE UPDATE). -RPMS SPIKE WHEN DOWNSHIFTING CAUSING A SLIGHT ACCELERATION -SPEEDS UP WITHOUT MY FOOT ON THE GAS PEDAL -LURCHES FORWARD 90% OF THE TIME WHEN I TAKE MY FOOT OFF THE BRAKE, THIS IS UNSAFE IN TRAFFIC CONDITIONS -LURCHES FORWARD WHEN I PUT IT INTO DRIVE. -STICKS IN PARK, DRIVE OR REVERSE. THE CONSUMER REPORTED MULTIPLE OCCURRENCES (2… Look up ODI 10779195 at NHTSA ↗ ODI 11165058 · 63,000 mi VEHICLE TURNED OFF ON ITS OWN UPON REACHING 40MPH AND COMING TO A COMPLETE STOP. VEHICLE LATER TURNED OFF WHILE ON THE HIGHWAY AT 65 MPH IN TRAFFIC WHILE IN THE MIDDLE LANE. THIS MADE THE VEHICLE ACCELERATOR INOPERABLE AND AT THE SAME TIME MADE THE VEHICLE LOSE SPEED SLOWING DOWN WHILE IN TRAFFIC. VEHICLE WAS NEARLY MISSED BY PASSING VEHICLES AND ALMOST HIT. EMERGENCY LIGHTS CAME ON AS SOON AS THE VEHICLE TURNED OFF. VEHICLE WAS SHIFTED TO NEUTRAL TO ALLOW FOR STEERING WHEEL TO NOT BE SO STIFF. FINALLY I WAS ABLE TO PULL OVER WHILE THE VEHICLE … Look up ODI 11165058 at NHTSA ↗ ODI 11326464 · 80,000 mi I PURCHASED MAY JEEP CHEROKEE IN DECEMBER 2017. ON THE FIRST HOT DAY OF MAY 2020, I WENT INTO MY CAR, AND NOTICED THE DASHBOARD AREA ALONG WITH THE VENTS, HAD BEGAN TO MELT! IT WAS HOT OUTSIDE, BUT THIS IS NOT THE FIRST TIME THAT MY CAR HAS BEEN SITTING IN THE SUN. WHEN I TOUCHED THE VENT, MY FINGERS WERE COVERED IN THIS BLACK, GOOEY SUBSTANCE. NOT ONLY IS THE INTERIOR OF MY CAR DESTROYED, BUT MY CONCERN IS WHETHER THIS SUBSTANCE IS HAZARDOUS. ARE THERE CHEMICALS IN THE PAINT OR ANY TOXIC ELEMENTS? I HAVE SHOWED THE PHOTOS OF THE PROBLEM TO MA… Look up ODI 11326464 at NHTSA ↗	3 ODI 10936358 · 27,000 mi 2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRA… Look up ODI 10936358 at NHTSA ↗ ODI 11166094 · 32,000 mi THE CAR STARTED SHAKING WHEN TOWING. WE HAD TO STOP IMMEDIATELY. IT SHOOK SO BAD IT SHOOK THE MOTOR HOME. WE WERE ON A HIGHWAY AND TURNING TO THE RIGHT. Look up ODI 11166094 at NHTSA ↗ ODI 11288917 · 77,000 mi I HAVE HAD MY CAR IN THE SHOP TWICE FOR GEAR SHIFT ISSUE AS WELL AS A BLOWER MOTOR 3 TIMES. IF I REPLACE THIS BLOWER MOTOR IT WILL BE THE 3RD IN 2 YEARS. THE GEAR SHIFTING ISSUE WAS SUPPOSEDLY JUST AN ELECTRICAL ISSUE ACCORDING TO THE DEALERSHIP AND THE UPON RETURNING WITH THE SAME ISSUE I WAS TOLD AN ENTIRE GEAR SHIFT REPLACEMENT WAS NECESSARY ON MY 2015 JEEP CHEROKEE. A SUPPOSED RECALL EXISTED BUT PER JEEP CUSTOMER SERVICE IS WAS ONLY FOR CARS BUILD IN 2014 IN THE MONTH OF OCTOBER. HOWEVER IN A FOLLOW UP CALL TODAY 12/13/2019 JEEP WAS UNA… Look up ODI 11288917 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

8 patterns with matching reports.

Hard or delayed shifting

300 mentions · 16.8% of complaints

Median mileage: 18,818 mi (242 usable records).

ODI 10667367 · 1,375 mi

HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING…

Look up ODI 10667367 at NHTSA ↗

ODI 10678438 · 900 mi

2015 JEEP CHEROKEE LATITUDE. WHEN COMING TO A STOP, AT ABOUT 25 MPH, THE TACHOMETER READS 1250 RPM THEN THE TRANSMISSION DROPS OUT OF GEAR WHICH MAKES THE VEHICLE SPEED UP, MAKING ME BRAKE HARDER, THEN THE TRANSMISSION DOWNSHIFTS AND THE ENGINE REVS UP TO 2000 RPM MAKING THE CAR LURCH FORWARD. THIS IS DANGEROUS AND HAS MADE ME FEEL LIKE I MAY REAR END A CAR ON SEVERAL OCCASIONS. *TR

Look up ODI 10678438 at NHTSA ↗

ODI 10681563 · 2,019 mi

MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, M…

Look up ODI 10681563 at NHTSA ↗

Matching rule

Warning lights and dashboard alerts

278 mentions · 15.6% of complaints

Median mileage: 34,000 mi (221 usable records).

ODI 10662693 · 6,750 mi

VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. *TR

Look up ODI 10662693 at NHTSA ↗

ODI 10667367 · 1,375 mi

Look up ODI 10667367 at NHTSA ↗

ODI 10669614 · 900 mi

LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR

Look up ODI 10669614 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

177 mentions · 9.9% of complaints

Median mileage: 34,000 mi (139 usable records).

ODI 10692220 · 7,700 mi

WHEN BRAKING TO A STOP THE VEHICLE SUDDENLY ACCELERATES LAUNCHING IT FORWARD WITH THE BRAKE APPLIED.THE TRANSMISSION SLAMS INTO 1RST GEAR JUST BEFORE COMING TO A STOP AFTER THAT MAKING THE VEHICLE SLIDE TO A STOP. THE PROBLEM CONTINUED TO GET WORSE. WAS TOLD BY DEALER ON 2/10/ 2015 THAT SURGE WAS INHERENT IN THESE VEHICLES WITH THIS TRANS MISSIONS. THERE ARE NO CHECK ENGINE LIGHTS ON OR WARNING LIGHTS FOR THIS PROBLEM.WE HAVE BEEN PUSHED TROUGH INTERSECTIONS IN FRONT OF LOGGING TRUCKS AND NARROWLY MISSED GETTING HIT ,THE LAST TIME WE HIT A SNOW…

Look up ODI 10692220 at NHTSA ↗

ODI 10700982 · 3,500 mi

3RD TIME WHERE LOSS OF POWER & SERVICE TRANSMISSION LIGHT & CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPT ADVISED THERE IS A RECALL ON THE TCM & PCM SOFTWARE, THEY DID UPDATE ON FRIDAY & ALSO ADVISED MY JEEP WAS GIVING ERROR P0711-0 CODE WHICH IS TRANSMISSION TEMP SENSOR. THEY DID NOTHING TO ADDRESS THAT, JUST UPDATED SOFTWARE & CLEARED CODES. NEXT DAY WHILE DRIVING, SAME ISSUES & LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. ONLY 3500 MILES, BOUGHT BRAND NEW IN OCT, 2014. *TR

Look up ODI 10700982 at NHTSA ↗

ODI 10715250 · 500 mi

I PURCHASED A JEEP CHEROKEE 2015 ON MAY 1ST AND STARTED HAVING TROUBLE WITH THE START/STOP SYSTEM ON THE 3RD. A PASSENGER AND I WERE COMING TO A STOP AND THE VEHICLE COMPLETELY SHUT OFF AND STOPPED RUNNING. THE CONTROL SYSTEM, WITHIN THE DRIVER'S PANEL, FLASHED START/STOP SYSTEM IS UNAVAILABLE, SERVICE START/STOP SYSTEM. I HAD TO RESTART THE CAR IN THE MIDDLE OF THE HIGHWAY. IT DID THIS THREE TIMES BEFORE WE GOT HOME. THE ENGINE LIGHT ALSO CAME ON AT THIS POINT. I DID NOT DRIVE IT AGAIN UNTIL THE NEXT MORNING AND HOPED TO MAKE IT TO WORK AN…

Look up ODI 10715250 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

33 mentions · 1.8% of complaints

Median mileage: 18,000 mi (27 usable records).

ODI 10704247 · 2,450 mi

I HAD JUST DESCENDED IN CENTER CITY HEAVILY CONGESTED TRAFFIC FROM THE ENTRANCE PASS. ABOUT A 2000 FOOT DECENT. I WAS ENTERING A TRAFFIC CIRCLE AND SLOWED FOR TRAFFIC, PUSHING DOWN ON THE BRAKE PEDAL, IT KICKED BACK AT ME WITH SUBSTANTIAL FORCE. THE PEDAL THE WENT TO THE FLOOR BOARD. I HAD NO BRAKES, AND DROVE INTO THE CURB TO STOP THE CAR. THE JEEP HAS NO EMERGENCY BRAKE SYSTEM ONLY AN ELECTRONIC PARK BRAKE. I FOUND THE SAME PROBLEM 2 MONTHS BEFORE ( AT 1200 MILES) WHEN THE TRANSMISSION OVERHEATED AND SHUT DOWN ALL POWER, AND LEFT ME WITH NO…

Look up ODI 10704247 at NHTSA ↗

ODI 10733116 · 480 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DISCOVERED THAT ALL FOUR BRAKES AND ROTORS WERE EXCESSIVELY OVERHEATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 480.

Look up ODI 10733116 at NHTSA ↗

ODI 10733983 · 1,900 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT APPLIED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING ON MULTIPLE OCCASIONS; HOWEVER, THE VEHICLE WAS NOT ABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,900. MA 10/6 UPDATED 11/16/2017*CN

Look up ODI 10733983 at NHTSA ↗

Matching rule

Steering assistance concerns

31 mentions · 1.7% of complaints

Median mileage: 31,500 mi (26 usable records).

ODI 10639639 · 175 mi

Look up ODI 10639639 at NHTSA ↗

ODI 10704216 · 1,600 mi

200 MILES FROM HOME, I WAS ASCENDING AN APPROXIMATELY 8 MILE, 2 LANE,15 DEGREE HILL. AT ABOUT 5 MILES UP THE HILL I TRIED TO PASS A DOUBLE SEMI PROCEEDING UP HILL AT LESS THEN 10 MPH. I PUSHED DOWN ON THE GAS, AND GOT HALF THE WAY AROUND THE TRUCK, AND THE ENGINE SHUT DOWN, LEAVING ME ON THE WRONG SIDE OF THE ROAD WITHOUT POWER STEERING OR BRAKES. I HAD NO PLACE TO GO, AND I COULD NOW SEE ONCOMING TRAFFIC COMING DIRECTLY AT ME. WITH THE GEAR LEVER IN DRIVE, THERE IS NO EMERGENCY OR PARKING BRAKE, AS IT IS ELECTRONIC, AND WITH THE CAR MOVING, …

Look up ODI 10704216 at NHTSA ↗

ODI 10722129 · 5,601 mi

4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATE…

Look up ODI 10722129 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

16 mentions · 0.9% of complaints

Median mileage: 27,250 mi (14 usable records).

ODI 10761748 · 1,843 mi

TRANSMISSION STALLS ALOT AND IS VERY SLUGGISH , REALLY AFRAID TO LET MY SON RIDE IN THE JEEP BECAUSE IM SCARED WE WILL GET HIT BECAUSE YOU HAVE NO POWER TO GET OUT OF THE WAY. MY JEEP ALWAYS WOULD NOT START TODAY AND WHEN I TRIED CRANKING IT THE BRAKES FELT LIKE A ROCK AND COULD NOT BE DEPRESSED ,,, THAT COULD REALLY CAUSE A PROBLEM AND GET MYSELF AND OTHERS HURT IF THE BRAKES DID THAT WHILE DRIVING , THANK GOD I WAS NOT ON THE ROAD THIS ACCURED IN MY DRIVEWAY. SCARED TO REALLY DRIVE THIS JEEP BUT I PAY $940 A MONTH AND YOU WOULD THINK THIS THI…

Look up ODI 10761748 at NHTSA ↗

ODI 10761970 · 3,132 mi

WHEN REDUCING SPEED ONCE AT ABOUT 35MPH THE VEHICLE WANTS TO ACCELERATE. VEHICLE WAS IN THE SHOP FROM JAN. 20TH 2015 FEB. 6TH 2015. DEALERSHIP REPLACED TRANSMISSION AND FIXED THE PROBLEM. I WAS NOT ABLE TO LIST THE DATES UP TOP SO I WILL LIST EVERYTHING HERE. APRIL 29TH 2015 TO APRIL 30TH 2015 VEHICLE HAD A RECALL. RECALL #R05. JULY 13TH - JULY 28TH HAD A PROBLEM WITH GAS. EVERYTIME I WOULD GET GAS WITHIN 20 MILES IT WOULD DROP A QUARTER OF A TANK. DEALERSHIP REPLACED FUEL PUMP AND TESTED IT. ALSO ANOTHER RECALL. RECALL #R40. JUNE 1ST - JUNE 2N…

Look up ODI 10761970 at NHTSA ↗

ODI 10819212 · 3,800 mi

I WAS TRAVELING ON A MAJOR HIGHWAY AT 65 MPH WHEN THE ENGINE SHUT OFF. I PUT THE JEEP'S TRANSMISSION IN NEUTRAL AND IT WOULD NOT START. I WAS ABLE TO PULL TO THE RIGHT SIDE OF THE ROAD SAFELY SINCE IT WAS VERY LIGHT TRAFFIC. I TRIED STARTING THE JEEP WITH THE TRANSMISSION SHIFTER IN PARK AND NOTHING HAPPENED. I REMOVED THE KEY FOB FROM THE START/RUN SWITCH AND TRIED LOCKING & UNLOCKING THE CAR DOORS, AND NOTHING HAPPENED. I TRIED THE REMOTE START BUTTON,AND AGAIN, NOTHING HAPPENED. MY WIFE GAVE ME HER KEY FOB AND THE JEEP STARTED RIGHT UP AND …

Look up ODI 10819212 at NHTSA ↗

Matching rule

Oil consumption or dilution

14 mentions · 0.8% of complaints

Median mileage: 47,000 mi (12 usable records).

ODI 10672201 · 100 mi

NEW JEEP CHEROKEE 2015 VEHICLE WAS PURCHASED EVENING JAN 2, 2015 FROM. PERRY CHRYSLER/JEEP, NATIONAL CITY, CA. DRIVEN TOTAL LESS THAN 100 MILES. ON JAN 4 DRIVER NOTICED OILY SMELL WHEN DRIVING. IMMEDIATELY AFTER BEING PARKED AT HOME WHITE SMOKE CAME OUT OF HOOD. WITHIN SECONDS THE ENTIRE CAR WAS ENGULFED IN FIRE, FLAMES 20 FEET HIGH. BURNING OIL OR FUEL RAN DOWN THE STREET OVER 50 YARDS. TWO LOCAL SAN DIEGO TV STATIONS HAVE VIDEOS OF FIRE, INCLUDING OUR OWN VIDEO ON FACEBOOK. AVAILABLE UPON REQUEST. *TR

Look up ODI 10672201 at NHTSA ↗

ODI 10820830 · 4,400 mi

NEW 2015 JEEP CHEROKEE LATITUDE WITH 4K MILES ON IT SUDDENLY TURNED ITSELF OFF WHILE DRIVING DOWN THE ROAD. NO WARNING OTHER THAN A MESSAGE ON THE DASH TO PUT THE CAR IN PARK TO CHANGE GEARS. VERY DANGEROUS, LOST CONTROL OF POWER STEERING, GAS AND BRAKES. WAS ABLE TO PUT CAR IN PARK ON SIDE OF ROAD, RESTART IT AND GET HOME. IT HAPPENED AGAIN THE NEXT MORNING AND WAS TOWED TO DEALERSHIP. SERVICE DEPT. RAN ALL UPDATES AND THE CAR SHUT OFF ON THEM WHILE TESTING IT TOO. HAS BEEN IN THE SHOP FOR 2 WEEKS AND THEY SAY IT WAS DUE TO EXCESSIVE OIL…

Look up ODI 10820830 at NHTSA ↗

ODI 10851584

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE EXCESSIVE OIL CONSUMPTION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD IT'S FIRST OIL CHANGE IN JANUARY OF 2015. AFTER 146 MILES, THE OIL WAS ONE QUART LOW. THE CONSUMER ADDS 1-2 QUARTS BETWEEN REGULAR OIL CHANGES. THE CONSUMER REQUESTED TO HAVE TO VEHICLE EXCHANGED FOR V-6. *JS

Look up ODI 10851584 at NHTSA ↗

Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Fuel smell or leak mentions

1 mentions · 0.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11534603

P306 engine light error-Cylinder #6 misfire. This has occurred twice in 20 months. The first repair was 10/6/2021 , mileage 49105. This same error code is now activated (7/22/2023)and my mechanic has indicated the same repair will likely be required. Service appointment is scheduled. Current mileage is ~62000. When this misfire occurs the start/stop system is deactivated, drivability can be impacted, fuel leakage and if unrepaired, significant engine damage could occur.

Look up ODI 11534603 at NHTSA ↗

Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b