Auto Recall Watch
U.S. public vehicle records

2016 Jeep CHEROKEE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,406 owner complaints analyzed

9 distinct recall campaigns

43,625 mi median reported failure mileage

Scope: 2016 model year. Data updated: . 872 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 618 of 1,406 complaints (44.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting32222.9%
Electrical and battery issues15911.3%
Braking behavior15411.0%
Engine operation14310.2%
Steering behavior725.1%
Fuel system concerns80.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
618
Engine
314
Unknown Or Other
313
Electrical System
291
Service Brakes
92
Vehicle Speed Control
75
Steering
52
Fuel/Propulsion System
43
Component breakdown data
CategoryCount
Power Train618
Engine314
Unknown Or Other313
Electrical System291
Service Brakes92
Vehicle Speed Control75
Steering52
Fuel/Propulsion System43

Power Train: 618; Engine: 314; Unknown Or Other: 313; Electrical System: 291; Service Brakes: 92; Vehicle Speed Control: 75; Steering: 52; Fuel/Propulsion System: 43

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
229
25,000 to 49,999
272
50,000 to 74,999
224
75,000 to 99,999
84
100,000 to 149,999
54
150,000 and above
9
Reported problems by failure mileage data
CategoryCount
Under 25,000229
25,000 to 49,999272
50,000 to 74,999224
75,000 to 99,99984
100,000 to 149,99954
150,000 and above9

Under 25,000: 229; 25,000 to 49,999: 272; 50,000 to 74,999: 224; 75,000 to 99,999: 84; 100,000 to 149,999: 54; 150,000 and above: 9

25,000 to 49,999 miles has the most reports with usable mileage (272). 534 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
5
2016
61
2017
95
2018
145
2019
271
2020
202
2021
106
2022
94
2023
149
2024
120
2025
108
2026
50
Complaints over time data
CategoryCount
20155
201661
201795
2018145
2019271
2020202
2021106
202294
2023149
2024120
2025108
202650

2015: 5; 2016: 61; 2017: 95; 2018: 145; 2019: 271; 2020: 202; 2021: 106; 2022: 94; 2023: 149; 2024: 120; 2025: 108; 2026: 50

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 322 complaint narratives. Electrical and battery issues appears in 159 complaint narratives. Braking behavior appears in 154 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10788109 · 2015-11-03 (November 3, 2015)

BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE.

Owner-reported narrative. 2 miles reported. Look up ODI 10788109 at NHTSA ↗

Owner report 10794608 · 2015-11-18 (November 18, 2015)

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING FLAT-TOWED BEHIND AN RV, THE VEHICLE DEVELOPED A WOBBLE THAT WAS UNCONTROLLABLE. THE CONTACT STATED THAT BOTH VEHICLES BEGAN TO SWAY UNCONTROLLABLY. THE CONTACT WAS ABLE TO SAFELY BRING THE RV TO A STOP WITHOUT CAUSING ANY DAMAGE TO EITHER VEHICLE. THE VEHICLE WAS TAKEN TO BE INSPECTED AT THE DEALER. THE CONTACT WAS INFORMED THAT THE TOW HITCH WAS INSTALLED INCORRECTLY. THE VEHICLE WAS TAKEN TO THE INSTALLER WHERE THE CONTACT WAS NOTIFIED THAT THE INSTALLATION WAS CORRECT. T…

Owner-reported narrative. 850 miles reported. Look up ODI 10794608 at NHTSA ↗

Owner report 10810021 · 2015-12-14 (December 14, 2015)

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO…

Owner-reported narrative. 1,300 miles reported. Look up ODI 10810021 at NHTSA ↗

Owner report 10811971 · 2015-12-23 (December 23, 2015)

BRAND NEW CAR, SHAKE AND SHIMMY BETWEEN 1ST AND 2ND GEAR, AND HITS HARD IN 4TH. I HAVE ROUGHLY 1400 MILES ON IT. TOOK IT TO LOCAL JEEP DEALERSHIP FOR SERVICE, THE TEAM CLAIMED TO FIX IT WITH A TCM FLASH. HOWEVER, MUCH LIKE MANY OTHERS WHO HAVE HAD THE SAME ISSUE, THE FLASH DID NOT FIX THE ISSUE. EXTREMELY DISAPPOINTED IN JEEP'S ABILITY TO FIX THIS ACROSS 3 YEARS. THIS ISSUE HOLD THE GREATEST AMOUNT OF COMPLAINTS ACROSS 2014, 15, AND NOW 16 MODEL YEARS. LOOKING FORWARD TO EXERCISING MY STATES LEMON LAW.

Owner-reported narrative. 600 miles reported. Look up ODI 10811971 at NHTSA ↗

Owner report 10816211 · 2015-12-25 (December 25, 2015)

WHEN DRIVING AT NIGHT WITH HALOGEN HEADLIGHTS ON LOW BEAM, THE HEADLIGHTS ARE DIM WITH INSUFFICIENT FORWARD RANGE/ILLUMINATION AND YELOW-ISH COLOR SPECTRUM. SOMETIMES IT IS DIFFICULT TO DETERMINE IF THE HEADLIGHTS ARE FUNCTIONING BECAUSE THEY ARE SO DIM. THIS SITUATION IS A SAFETY RISK FOR THE DRIVER AND OTHERS.

Owner-reported narrative. 200 miles reported. Look up ODI 10816211 at NHTSA ↗

Owner report 10818836 · 2016-01-08 (January 8, 2016)

WE BOUGHT A 2016 JEEP CHEROKEE SPORT TWO DAYS AGO.AT A 108 MILES WHILE DRIVING UP A CITY STREET. THE CAR BECAME VERY JERKY, LUNGING FORWARD, THEN WENT IN TO NEUTRAL AND DIED. AFTER THAT THE CAR WOULDN'T START AGAIN. LUCKILY THERE WASN'T ANY DRIVERS NEAR US AND WE WEREN'T ON A HWY. THE DEALERSHIP DID TOW IT BACK TO THEIR SHOP FOR REPAIRS.AFTER RESEARCHING AND FINDING THE NUMEROUS COMPLAINTS ON THIS CAR AND TRANSMISSION OF SIMILAR COMPLAINTS FOR THE PAST THREE YEARS. MOST OF THESE COMPLAINTS HAVE STATED THAT THEY CONTINUED TO HAVE THIS PROBLEM EV…

Owner-reported narrative. Look up ODI 10818836 at NHTSA ↗

Owner report 10824122 · 2016-02-03 (February 3, 2016)

VEHICLE SUDDENLY LOST ALL POWER TO TRANSMISSION WHILE TRAVELING DOWN ROAD. ENGINE REMAINED RUNNING BUT ALL ATTEMPTS TO GET TRANS. TO ENGAGE FAILED. LEFT US STRANDED IN A TRAVEL LANE ON HIGHWAY. POLICE CALLED FOR SAFETY WHILE WAITING FOR ROAD SIDE TOWING. TOWED TO DEALER. DEALER HAS HAD VEHICLE FOR 5 DAYS NOW REPLACING MANY PARTS UNSUCCESSFULLY AND NOW SAYS PROBABLY NEEDS NEW TRANSMISSION. ITS ONLY 2 WEEKS OLD WITH 265 MI. THIS IS A FAULTY DANGEROUS VEHICLE! NOW I KNOW THIS PROBLEM IS COMMON AND THERE IS NO FIX. THIS VEHICLE SHOULD BE RECALL…

Owner-reported narrative. 265 miles reported. Look up ODI 10824122 at NHTSA ↗

Owner report 10838704 · 2016-02-26 (February 26, 2016)

ONLY HAD 262 MILES ON OUR NEW 2016 JEEP CHEROKEE WHEN WE STARTED HAVING TRANSMISSION PROBLEMS. AT FIRST IT WOULDN'T REVERSE ONE DAY AND THEN WE COULDN'T GET IT TO GO PAST FIRST GEAR WHILE DRIVING ON THE FREEWAY. IT HAD A STRONG CHEMICAL BURNING SMELL. THE SERVICE TRANSMISSION LIGHT CAME ON AS WELL AS THE PARKING LIGHT., DROVE IT TO THE JEEP DEALER WE BOUGHT IT FROM AFTER ARGUING WITH THEM OVER THE PHONE. THEY CHECKED IT OUT AND HAD TO CONTACT THE FACTORY. THEY ENDED UP HAVING IT FOR A MONTH AND HAD TO REPLACE THE TRANSMISSION.

Owner-reported narrative. 262 miles reported. Look up ODI 10838704 at NHTSA ↗

Recall history

9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V826000 · Structure:Body:Hatchback/Liftgate | Electrical System:Wiring: Rear Compartment/Trunk

Reported: 2015-12-09 (December 9, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Consequence: A short circuit in the module increases the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

NHTSA campaign record ↗
16V284000 · Power Train:Axle Assembly:Axle Shaft

Reported: 2016-05-11 (May 11, 2016)

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Consequence: A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

NHTSA campaign record ↗
16V287000 · Power Train:Axle Assembly:Axle Shaft

Reported: 2016-05-11 (May 11, 2016)

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Consequence: A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

NHTSA campaign record ↗
16V590000 · Seats:Mid/Rear Assembly | Seats

Reported: 2016-08-10 (August 10, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Consequence: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

NHTSA campaign record ↗
17V824000 · Equipment

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

NHTSA campaign record ↗
18V332000 · Electrical System:Software | Vehicle Speed Control:Cruise Control | Electrical System:Wiring

Reported: 2018-05-17 (May 17, 2018)

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

NHTSA campaign record ↗
20V343000 · Power Train:Driveline:Differential Unit | Power Train:Automatic Transmission

Reported: 2020-06-11 (June 11, 2020)

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Consequence: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

NHTSA campaign record ↗
23V302000 · Power Train:Automatic Transmission

Reported: 2023-04-27 (April 27, 2023)

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

NHTSA campaign record ↗
23V338000 · Structure:Body:Hatchback/Liftgate | Electrical System:Wiring: Rear Compartment/Trunk

Reported: 2023-05-11 (May 11, 2023)

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,406 unique complaints in this selection. Analysis snapshot: 2026-09-30.

62.0%Usable mileage872 / 1,406 records
100.0%Valid incident date1,406 / 1,406 records
100.0%Valid filing date1,406 / 1,406 records
100.0%Ordered incident and filing dates1,406 / 1,406 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20142015201620172018201920202021202220232026
Power Train
1,45354.9%
ODI 10560953

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE T…

Look up ODI 10560953 at NHTSA ↗

99455.6%
ODI 10654122 · 225 mi

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I …

Look up ODI 10654122 at NHTSA ↗

61844.0%
ODI 10810021 · 1,300 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO…

Look up ODI 10810021 at NHTSA ↗

64348.2%
ODI 10929792 · 6,200 mi

VEHICLE HESITATES TO ACCELERATE AFTER SLOWING OR STOPPING. DELAY IS SEVERAL SECONDS AND POSSES A SERIOUS RISK OF BEING STRUCK FROM BEHIND. THIS HAPPENS INTERMITTENTLY.

Look up ODI 10929792 at NHTSA ↗

29442.9%
ODI 11046490 · 535 mi

TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEATED AND THE CHECK ENGINE, ANTI-LOCK BRAKES, AND EMERGENCY WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK CHRYSLER DODGE JEEP, 7911 ROOSEVELT RD, FOREST PARK, IL 60130) WHERE IT WAS DIAGNOSED THAT THE PMC MODULE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO HAWK CHRYSLER DODGE JEEP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED…

Look up ODI 11046490 at NHTSA ↗

79548.4%
ODI 11122133 · 200 mi

THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECONDS FOR A DOWNSHIFT WITH ONLY COASTING POWER, NO ACCELERATION. THIS LAG TIME FOR A DOWNSHIFT & APPLICATION OF POWER CLEARLY NEEDS TO BE ADDRESSED BECAUSE IT IS HARDLY SAFE OR REASONABLE.

Look up ODI 11122133 at NHTSA ↗

17256.6%
ODI 11312125 · 75 mi

VEHICLE STALLS WHILE IN MOTION ON CITY STREETS AND NEEDS TO BE PUT INTO PARK AND DRIVE AGAIN TO MOVE. VEHICLE HAS 85 MILES ON IT. PURCHASED 4 DAYS AGO. ON DAY AFTER PURCHASE VEHICLE STALLED WHILE GOING STRAIGHT ON 2 INSTANCES, IT STALLED ON A RIGHT TURN ON 2 INSTANCES, IT STALLED AT TAKEOFF AFTER BEING PARKED ONCE, IT STALLED WHEN TRYING TO BACK OUT OF PARKING SPACE 3 TIMES ON REVERSE. ON DAY 3 THE VEHICLE STALLED ON RIGHT TURN ONCE, GOING STRAIGHT ONCE AND WHILE EXITING PARKING LOT THE VEHICLE STALLED AND THE ENGINE SHUT OFF COMPLETELY WHILE …

Look up ODI 11312125 at NHTSA ↗

9255.4%
ODI 11406339 · 5,696 mi

MY 2021 JEEP'S POWER TRAIN UNIT BROKE AND DAMAGED OTHER CONNECTING PARTS WHILE DRIVING ON A HIGHWAY USING CRUISE CONTROL CAUSING A COMPLETE LOSS OF POWER. THIS OCCURRED WITH ONLY 5696 MILES DRIVEN ON THE VEHICLE.

Look up ODI 11406339 at NHTSA ↗

2854.9%
ODI 11483861

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped…

Look up ODI 11483861 at NHTSA ↗

266.7%
ODI 11630925 · 11,500 mi

The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially occurred. The contact stated that after the air bags deployed the vehicle erroneously drove forward and crashed into the interior garage wall. The EMS and police were called to the scene and the contact was transported to the hospital. During the inciden…

Look up ODI 11630925 at NHTSA ↗

120.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

Look up ODI 11741012 at NHTSA ↗

Engine
51519.5%
ODI 10567955 · 4,640 mi

A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHIC…

Look up ODI 10567955 at NHTSA ↗

36420.4%
ODI 10639307 · 800 mi

AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR

Look up ODI 10639307 at NHTSA ↗

31422.3%
ODI 10887436 · 5,400 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF …

Look up ODI 10887436 at NHTSA ↗

25819.3%
ODI 10936257 · 3,000 mi

STOP/START FEATURE DANGER: I WAS MAKING A LEFT TURN, PULLING OUT FROM A DRIVEWAY IN HEAVY CROSS TRAFFIC. I WAS PULLING ONTO A FOUR LANE ROAD. JUST AS I STARTED TO LIFT MY FOOT FROM THE BRAKE, THE STOP/START FEATURE SHUT THE ENGINE OFF. THERE WAS A FULL TWO SECONDS BEFORE THE ENGINE STARTED. THE CROSS TRAFFIC HAD TO SLAM ON THE BRAKES TO AVOID HITTING ME. NORMALLY WHEN THE ENGINE THE RE-START DELAY IS SMALL, BUT BECAUSE THE ENGINE WAS SHUTTING OFF AS I TOOK MY FOOT OFF THE BRAKE, THIS ADDED A SIGNIFICANT DELAY BEFORE THE ENGINE RESTARTED AN…

Look up ODI 10936257 at NHTSA ↗

15522.6%
ODI 11054699 · 616 mi

PLEASE SEE ATTACHED DOCUMENT

Look up ODI 11054699 at NHTSA ↗

45727.8%
ODI 11097812 · 1,400 mi

ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT

Look up ODI 11097812 at NHTSA ↗

4314.1%
ODI 11307842 · 496 mi

DRIVING MY VEHICLE DURING RUSH HOUR TRAFFIC WHEN THE CHECK ENGINE LIGHT CAME ON AND A THROTTLE ISSUE MESSAGE FLASHED, VEHICLE EXPERIENCED A DRASTIC LOSS OF POWER CAUSING AN UNSAFE DRIVING CONDITION FOR MYSELF AND OTHER MOTORISTS. THIS VEHICLE WAS PURCHASED NEW WITH ONLY 8 MILES ON THE ODOMETER, CURRENTLY HAS 500 MILES, VEHICLE HAS THE 2.4 LITER ENGINE AND AUTOMATIC 4X4 TRANSMISSION. CONTACTED THE JEEP DEALER WHEE I PURCHASED THE VEHICLE AND THEY DID NOT MENTION THAT THERE COULD BE A KNOWN ISSUE WITH THIS JEEP, HOWEVER AFTER SOME RESEARCH I FOUN…

Look up ODI 11307842 at NHTSA ↗

2716.3%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

Look up ODI 11396202 at NHTSA ↗

815.7%
ODI 11483861

Traveling in heavy morning traffic in inside lane at approximately 25mph, engine suddenly lost power with simultaneous ‘Shift to Park’ error message and brief flash of amber warning light on instrument panel. Vehicle would not accelerate when gas pedal pressed, engine only revved. Driver (myself) had to slam on brakes and quickly put car in P then back to D in order to get car to accelerate forward, narrowly avoiding multi-car collision from behind. Car is brand new ‘22 (owned only 6 days) with less than 600 miles total. Vehicle will be dropped…

Look up ODI 11483861 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

Look up ODI 11741012 at NHTSA ↗

Electrical System
43716.5%
ODI 10566660 · 2,950 mi

WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR

Look up ODI 10566660 at NHTSA ↗

31917.9%
ODI 10644580 · 35 mi

I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH…

Look up ODI 10644580 at NHTSA ↗

29120.7%
ODI 10876100

SAFETY RECALL S28 SHIFT INTERLOCK SOLENOID ELECTRICAL CONNECTOR THE DEALER FAILS AND IS UNABLE TO REMEDY THIS DEFECT, THEY DO NOT HAVE THE PART ITS BEEN TWO MONTH PLEASE HELP!!!

Look up ODI 10876100 at NHTSA ↗

34025.5%
ODI 10983214 · 2,000 mi

NEW 2017 JEEP CHEROKEE HAS COMPLETELY AND RANDOMLY SHUT OFF/SHUT DOWN WHILE DRIVING THREE TIMES. EXTREMELY DANGEROUS FAILURE MODE! VEHICLE HAS LESS THAN 2000 MILES AND IS LESS THAN 3 MONTHS OLD. FIRST INSTANCE: APRIL 27, 2017. DAUGHTER DRIVING. GOING UP A HILL ON CITY ROAD AT APPROXIMATELY 45MPH. VEHICLE JUST DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. SECOND INSTANCE: APRIL 28, 2017. OWNER DRIVING. ON INTERSTATE 376 GOING 65MPH. VEHICLE JUST DIED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. THIRD INSTA…

Look up ODI 10983214 at NHTSA ↗

18827.4%
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

Look up ODI 11072894 at NHTSA ↗

33720.5%
ODI 11091657 · 1,000 mi

THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FROM A FEW SECONDS OR UNTIL I SHUT THE VEHICLE OFF AND TURN IT BACK ON.

Look up ODI 11091657 at NHTSA ↗

3310.9%
ODI 11360125 · 11,700 mi

WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO…

Look up ODI 11360125 at NHTSA ↗

2213.3%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

Look up ODI 11396202 at NHTSA ↗

815.7%
ODI 11523140

Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it’s burning

Look up ODI 11523140 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11764248

I was driving on a busy street. The fuel gauge said I had 10-12 miles of range left before I was out of fuel. 2 miles later, at a major intersection, my car stalled in middle of the intersection. A kind stranger help me push it off of the road. I could have been hit by a car. This is a major safety issue. This is the first of two times this has happened since August.

Look up ODI 11764248 at NHTSA ↗

Unknown Or Other
28310.7%
ODI 10713512

THE TRANSMISSION IS LATE TO PUT INTO GEAR. IT IS A VERY HARD AND LATE SHIFT. WHEN COMING TO A STOP THE VEHICLE WILL NOT GO AFTER STOP, ALMOST LIKE PUTS ITSELF INTO NEUTRAL AND WITH ENOUGH GAS WILL POP BACK INTO DRIVE. HAS HAPPENED MANY TIMES WHEN COMING OUT INTO TRAFFIC MAKING IT VERY UNSAFE AND NEARLY CAUSING ACCIDENTS. *TR

Look up ODI 10713512 at NHTSA ↗

25714.4%
ODI 10691919 · 360 mi

I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATIO…

Look up ODI 10691919 at NHTSA ↗

31322.3%
ODI 10871876

I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY TO BE ADVISED A FEW MONTHS LATER BY FCA THAT THE VEHICLE IS NO LONGER TOWABLE AS PURCHASED. IF THE CUSTOMER DESIRES TO TOW THE VEHICLE THEN THE CUSTOMER CAN PURCHASE A NEWLY RELEASED WIRING KIT AND PAY A DEALER TO INSTALL IT. ADDITIONALLY, THE CUSTOM…

Look up ODI 10871876 at NHTSA ↗

34325.7%
ODI 10995781 · 900 mi

SUDDEN SHATTERED SUNROOF

Look up ODI 10995781 at NHTSA ↗

17325.2%
ODI 11063399

THIS COMPLAINT IS NOT SPECIFIC TO MY CURRENT VEHICLE. THE HEAD RESTS IN ALL NEWER VEHICLES ARE MAKING THOSE OF US WHO ARE NOT OVERWEIGHT AND HAVE GOOD POSTURE SIT IN AN AWKWARD POSITION WITH OUR HEADS PUSHED FORWARD. THIS IS VERY UNCOMFORTABLE AND WE CAN'T TURN THE HEAD RESTS AROUND BECAUSE THEN THE SAFETY MEASURES DON'T WORK. PLEASE STOP MAKING THE HEAD RESTS LEAN FORWARD.

Look up ODI 11063399 at NHTSA ↗

25715.6%
ODI 11098659 · 200 mi

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

Look up ODI 11098659 at NHTSA ↗

3611.8%
ODI 11277328 · 740 mi

I TOOK MY FOOT OF THE ACCELERATOR TO APPLY THE BRAKES AND THE CAR CONTINUED TO ACCELERATE EVEN AS I APPLIED THE BRAKES. I HAD TO APPLY THE BRAKES FOR A MILE OR TWO UNTIL I COULD SAFELY PULL OVER. ONCE I PULLED OVER AND COMPLETELY STOPPED THE RPMS WENT OVER 7000. I TURNED THE CAR OFF AND RESTARTED IT. THE RPMS AGAIN WENT OVER 7000. I LET THE CAR SIT FOR A FEW MINUTES AND STARTED THE CAR ONCE AGAIN. THE CAR OPERATED JUST FINE AFTER THIS. WE TOOK THE CAR INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM.

Look up ODI 11277328 at NHTSA ↗

2414.5%
ODI 11396202 · 2,500 mi

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF …

Look up ODI 11396202 at NHTSA ↗

35.9%
ODI 11518445

Unknown The brake and gas pedal are so close to each other that when I switched from one to the other my foot scraped the brake pedal causing the car to stop or speed up. I am afraid to drive it. I paid cash($44000) for it. I notified the dealership and then had to come to the nursing home for rehab and have been unable to take it back so it’s sitting at my daughters house for over 6 mos. The dealership was emailing me frequently to come in and check out their cars but when I told them that I wanted a car for that one and I was afraid to drive …

Look up ODI 11518445 at NHTSA ↗

00.0%

No examples available for this selection.

240.0%
ODI 11741012

I had pulled the vehicle into my garage. When I tried to shut the car off the car it would not shut off. In fact many components of the car seem to be completely out of sync. The car would not go into any gear. I could not shut the car off. No matter what I did the car just kept running. I finally more or less gave up and just let it keep running for a couple of hours. When I went back into the garage to check what was happening the car had finally stopped running. At that point I had call a towing service and arranged to have the vehicle taken…

Look up ODI 11741012 at NHTSA ↗

Vehicle Speed Control
1816.8%
ODI 10579742 · 6,500 mi

I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED…

Look up ODI 10579742 at NHTSA ↗

1196.7%
ODI 10644794 · 23 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS N…

Look up ODI 10644794 at NHTSA ↗

755.3%
ODI 10875979 · 8,986 mi

TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK

Look up ODI 10875979 at NHTSA ↗

594.4%
ODI 11000819 · 9,700 mi

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE ENGINE REVVED. AFTER APPLYING THE BRAKES, THE VEHICLE RESUMED NORMAL SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (STEPHENS CHRYSLER JEEP DODGE RAM 200 NORTH STREET, BENNINGTON, VT, 05201) WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.

Look up ODI 11000819 at NHTSA ↗

202.9%
ODI 11072894 · 466 mi

GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.

Look up ODI 11072894 at NHTSA ↗

825.0%
ODI 11121248 · 450 mi

BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL.

Look up ODI 11121248 at NHTSA ↗

82.6%
ODI 11360125 · 11,700 mi

WHILE DRIVING THE VEHICLE ALL THE WARNING LIGHTS COME ON AND WARNING SOUNDS START GOING OFF. WE LOSE OUR SPEEDOMETER, FUEL GUAGE AND ALL OTHER INSTRUMENTS. THE PARKING BRAKE ENGAGES AS WE ARE DRIVING DOWN THE ROAD AND THE VEHICLE WILL NOT SHIFT GEARS. WHEN STOPPED AFTER THIS INCIDENT, THE PARKING BRAKE ENGAGES AND WE ARE UNABLE TO GO FORWARD OR BACKWARDS WHILE IN GEAR. AFTER TODAYS INCIDENT, THE VEHICLE WOULDN'T START BACK UP AFTER THE VEHICLE WAS TURNED OFF. THIS STARTED 2 WEEKS AFTER WE PURCHASED THE VEHICLE AND HAS BEEN A CONTINUOUS PRO…

Look up ODI 11360125 at NHTSA ↗

21.2%
ODI 11560125

ON ACTIVATING AND SETTING CRUISE CONTROL, VEHICLE CORRECTLY MAINTAINS STEADY SPEED. WHEN PRESSING THE (+) BUTTON TO INCREASE SPEED, VEHICLE ACCELERATES BUT UPON REMOVING FINGER THE VEHICLE CONTINUE TO ACCELERATE UNTIL APPLYING BRAKES OR YOU DISENGAGE THE CRUISE CONTROL FUNCTION. I'VE BEEN TO JEEP DELEAR TWICE AND THEY CAN'T DUPLICATE WHICH IS ABSURB. THEY SAID THE COMPUTER CONTROL UNIT WOULD HAVE TO BE REPLACED WHICH I WILL HAVE DONE. I BELIEVE THE TECHNICIANS DIDN'T UNDERSTAND WHAT THE PROBLEM WAS ACTUALLY AND JUST CHECKED CRUISE CONTROL FUNC…

Look up ODI 11560125 at NHTSA ↗

12.0%
ODI 11567587

Your website has some trouble & won't accept my jpg files. First time to see this. I use cruise control all the time on 3 vehicles I own. But, this JEEP has a strange problem that is not safe. Almost all vehicles I have driven with cruise controls will exceed set speed by 1~3mph while going down a steep hill. But my JEEP will exceed by 5~7mph on steep hills. I have turned off cruise control when it didn't control speed and drove manually for a while, then used cruise control again. If I set at 70mph, often speed will increase to 75~77mph going…

Look up ODI 11567587 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes
1847.0%
ODI 10575104 · 900 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AN ELECTRONIC BRAKE CONTROL IN ORDER TO TOW 4500 POUNDS AS STATED IN THE OWNERS MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AN ELECTRONIC BRAKE CONTROL WOULD NEED TO BE INSTALLED IN ORDER TO REPAIR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/19/14 MA THE CONSUMER STATED THIS WAS A REPAIR ISSUE. NORMALLY, THERE IS A PLUG AVAILABLE TO INSTAL…

Look up ODI 10575104 at NHTSA ↗

1287.2%
ODI 10668629 · 2,022 mi

WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR

Look up ODI 10668629 at NHTSA ↗

926.5%
ODI 10788109 · 2 mi

BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE.

Look up ODI 10788109 at NHTSA ↗

554.1%
ODI 10985518 · 85 mi

WE JUST PURCHASED ABOVE VEHICLE WITH 13 MILES ON IT. LIKE THE CAR, BUT WE WERE CRAWLING ALONG AND THE CAR IN FRONT OF US STOPPED. MY HUSBAND TRIED TO STOP AND HIT BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME. THE BRAKE PEDAL AND GAS WERE SIDE BY SIDE AND HE HIT BOTH AT SAME TIME. NO SPACE BETWEEN THE PEDALS AT ALL. COST US OVER 3,000 JUST FOR OURS. THINKING OF GETTING ANOTHER VEHICLE JUST BECAUSE OF THE ABOVE.

Look up ODI 10985518 at NHTSA ↗

345.0%
ODI 11143377

1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.

Look up ODI 11143377 at NHTSA ↗

1006.1%
ODI 11098659 · 200 mi

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

Look up ODI 11098659 at NHTSA ↗

247.9%
ODI 11351537 · 2,000 mi

WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.

Look up ODI 11351537 at NHTSA ↗

137.8%
ODI 11402644 · 1,400 mi

WE WERE IN A FRONT IMPACT VEHICLE ACCIDENT. AIRBAGS DIDN'T DEPLOY, BRAKES FAILED AFTER IMPACT AND THE ENGINE DIDN'T SHUT DOWN. I HAD TO DISCONNECT THE ECU POWER RELAY FOR THE ENGINE TO STOP.

Look up ODI 11402644 at NHTSA ↗

35.9%
ODI 11514435

New car after 1000 miles when I put it in reverse to back up the car, once I press down the brake pedal it making loud dada tapping noise, I brought it back to dealership 3 times and never been fixed, 2nd time they change the front rotors and noise is gone for 5 days, then tapping noise back again, some times when on D driving mode when slow down on traffic light speed down to 5-10mph, some time can hear that noise too. I also try to bring to different dealership to get this fix but when reception hear is tapping noise in reverse then told me s…

Look up ODI 11514435 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
1184.5%
ODI 10576862 · 3,120 mi

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR RE…

Look up ODI 10576862 at NHTSA ↗

583.2%
ODI 10639639 · 175 mi

POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR

Look up ODI 10639639 at NHTSA ↗

523.7%
ODI 10850836 · 1,000 mi

JEEP ACTIVELY MARKETS AND PROMOTES THE CHEROKEE AS TOWABLE FOUR-WHEELS-ON-THE-GROUND BEHIND MOTORHOMES. BEFORE I PURCHASED MY 2016 JEEP CHEROKEE TRAILHAWK IN NOVEMBER, 2015, I CONFIRMED BY REFERENCE TO THE OWNER'S MANUAL THAT THIS WAS TRUE. IN FEBRUARY, 2016, I BEGAN TO SEE DISCUSSIONS IN THE FAMILY MOTOR COACH ASSOCIATION (FMCA) MAGAZINE, AND IN THE FMCA WEBSITE FORUMS AS TO A TOWING ISSUE WHEN THE JEEP CHEROKEE IS TOWED FOUR-ON-THE-GROUND BEHIND A MOTORHOME; THE ISSUE BEING A SEVERE WOBBLE IN THE JEEP CHEROKEE'S FRONT END--SEVERE ENOUGH TO D…

Look up ODI 10850836 at NHTSA ↗

453.4%
ODI 11021528 · 42 mi

WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP.

Look up ODI 11021528 at NHTSA ↗

304.4%
ODI 11131672 · 6,912 mi

MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS …

Look up ODI 11131672 at NHTSA ↗

1207.3%
ODI 11131635 · 3,300 mi

I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR.

Look up ODI 11131635 at NHTSA ↗

216.9%
ODI 11351537 · 2,000 mi

WHEN TURNING IT MAKES A SOUND. WHEN BRAKING IT MAKES A SOUND. WHILE IDLING FAN GET VERY LOAD. WHEN SPEED INCREASES MAKES A SOUND.

Look up ODI 11351537 at NHTSA ↗

31.8%
ODI 11476110

After approximately 30 minutes of operation, the vehicle begins to develop an intermittent steering play. The best way to describe it is like when a torque wrench reaches the torque setting and breaks. A slight steering correction suddenly breaks a small amount. It makes maintaining lane position much more difficult. The condition also seems to be induced when descending down a grade. It becomes noticeable at speeds above 45 MPH. I have taken the vehicle to both Jeep dealerships in Tucson, AZ and I opened a STAR case. The vehicle checked…

Look up ODI 11476110 at NHTSA ↗

35.9%
ODI 11533515

While driving the Jeep dashboard flashed multiple error messages re: power steering failure, forward collision warning off, etc.

Look up ODI 11533515 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.1%
ODI 11680944

The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the message "4WD Unavailable - Service Soon" was displayed with the 4WD icon illuminated intermittently for three months. The contact that while driving at 15-25 MPH, and there was a slight grinding sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the brake pads and rotors needed to be replaced, and the PTU needed to be replaced. The vehic…

Look up ODI 11680944 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power Train25,000–69,190 mi48,000 mi359
ODI 10810021 · 1,300 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO…

Look up ODI 10810021 at NHTSA ↗

ODI 10811971 · 600 mi

BRAND NEW CAR, SHAKE AND SHIMMY BETWEEN 1ST AND 2ND GEAR, AND HITS HARD IN 4TH. I HAVE ROUGHLY 1400 MILES ON IT. TOOK IT TO LOCAL JEEP DEALERSHIP FOR SERVICE, THE TEAM CLAIMED TO FIX IT WITH A TCM FLASH. HOWEVER, MUCH LIKE MANY OTHERS WHO HAVE HAD THE SAME ISSUE, THE FLASH DID NOT FIX THE ISSUE. EXTREMELY DISAPPOINTED IN JEEP'S ABILITY TO FIX THIS ACROSS 3 YEARS. THIS ISSUE HOLD THE GREATEST AMOUNT OF COMPLAINTS ACROSS 2014, 15, AND NOW 16 MODEL YEARS. LOOKING FORWARD TO EXERCISING MY STATES LEMON LAW.

Look up ODI 10811971 at NHTSA ↗

ODI 10824122 · 265 mi

VEHICLE SUDDENLY LOST ALL POWER TO TRANSMISSION WHILE TRAVELING DOWN ROAD. ENGINE REMAINED RUNNING BUT ALL ATTEMPTS TO GET TRANS. TO ENGAGE FAILED. LEFT US STRANDED IN A TRAVEL LANE ON HIGHWAY. POLICE CALLED FOR SAFETY WHILE WAITING FOR ROAD SIDE TOWING. TOWED TO DEALER. DEALER HAS HAD VEHICLE FOR 5 DAYS NOW REPLACING MANY PARTS UNSUCCESSFULLY AND NOW SAYS PROBABLY NEEDS NEW TRANSMISSION. ITS ONLY 2 WEEKS OLD WITH 265 MI. THIS IS A FAULTY DANGEROUS VEHICLE! NOW I KNOW THIS PROBLEM IS COMMON AND THERE IS NO FIX. THIS VEHICLE SHOULD BE RECALL…

Look up ODI 10824122 at NHTSA ↗

Engine25,640–56,900 mi41,000 mi215
ODI 10887436 · 5,400 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF …

Look up ODI 10887436 at NHTSA ↗

ODI 10908931 · 2,900 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE ENGINE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 2,900....UPDATED 12/14/16 *BF *TR

Look up ODI 10908931 at NHTSA ↗

ODI 10920472 · 12,000 mi

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

Look up ODI 10920472 at NHTSA ↗

Unknown Or Other25,000–60,000 mi45,000 mi185
ODI 10896210 · 9,000 mi

CENTER CONSOLE IN THIS 2016 JEEP CHEROKEE LATITUDE AWD HAS DESIGN FLAWS AS EVERY TIME CAR HITS A BUMP THE CONSOLE OPENS CAUSING A DISTRACTION -- DEALERSHIP HAS REPLACED THE LATCH THAT DID NOT WORK AND THEN THEY REPLACED THE WHOLE CONSOLE AND AS TO DATE THE CONSOLE STILL OPENS.

Look up ODI 10896210 at NHTSA ↗

ODI 10904309 · 1,850 mi

THIS CAR WAS PURCHASED ON JUNE 30, 2016. WE WENT ON VACATION JULY 18, 2016 IN OUR NEW VEHICLE. AT THE TIME OF THE FIRE THIS CAR WAS JUST 32 DAYS OLD. WE PULLED INTO A LOVE'S TRUCK STOP TO REFUEL THE CAR. THE ENGINE WAS TURNED OFF AND I HAD BEGUN REFUELING THE CAR. SMOKE WAS COMING OUT OF THE HOOD. UPON OPENING THE HOOD THERE WAS FIRE UNDERNEATH THE ENGINE COMING UP BOTH SIDES. USING WATER AND A FIRE EXTINGUISHER WE WERE ABLE TO PUT THE FIRE OUT. WE HAD THE CAR TOWED TO THE NEAREST JEEP DEALER. CHRYSLER IS TAKING NO RESPONSIBILITY EVEN THOUGH TH…

Look up ODI 10904309 at NHTSA ↗

ODI 10904551 · 1,358 mi

BUY A NEW JEPPCHEROKEE IN SILVER SPRING DARCARS MD. WHEN I WAS DRIVING DOWN A SMALL HILL, SUDDENLY A NOISE AND THE CAR STOPPED, CALL ASSISTANT ROAD AND SENT A TOW TRUCK TO TAKE THE CAR TO CRISWELL JEEP SERVICE, THE TECHNICAL S CRISWELL JEEP SERVICE THEY DIAGNOSED TRANSMISSION, INCLUDING THE REEMPLASARIAN FOR A NEW ONE. ALL THIS HAPEND ON JULY 31, 2016 AND TODAY SEPTEMBER 9 2016 THEY STILL HAVE NOT BEEN ABLE TO FIX THE CAR THE CHYSLER ALREADY HAVE MY CASE

Look up ODI 10904551 at NHTSA ↗

Electrical System25,000–60,000 mi42,700 mi173
ODI 10886186 · 400 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY 20 MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON SEVERAL OCCASIONS, THE PARKING BRAKE INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A LOOSE WIRING HARNESS THAT NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE…

Look up ODI 10886186 at NHTSA ↗

ODI 10888227 · 18,500 mi

VEHICLE HAD RUN UNATTENDED IN ENCLOSED GARAGE. VEHICLE CONSUMED ALL FUEL IN GAS TANK (ABOUT 14 GALLONS) RESULTING IN EXCESSIVE HEAT BUILD UP IN GARAGE THAT ITEMS IN GARAGE MELTED. PARTS ON THE VEHICLE MELTED. THE BATTERY WAS RUINED FROM EXCESSIVE HEAT, THE FUEL PUMP, INSIDE THE FUEL TANK, MELTED. THE FUEL TANK BECAME DISTORTED. PLASTIC WAS FOUND IN THE VALVE TRAIN AND IS BELIEVED TO HAVE BEEN SOURCED FROM THE MELTED FUEL PUMP. INTERIOR WAS DAMAGED AND FLAT SPOTS ON THE TIRES WERE CREATED DUE TO EXCESSIVE HEAT. VEHICLE WAS STATIONARY AND IN PAR…

Look up ODI 10888227 at NHTSA ↗

ODI 10888976 · 140 mi

LIGHT-EMMITING-DIODE LAMP WHICH INDICATES WHEN THE PARKING-BREAK IS ENGAGED IS NOT VISIBLE IN DAYLIGHT [I.E. PEAK BRIGHT SOUTHERN CALIFORNIA SUNSHINE]. AND, THE LED COLOR IS NON-OPTIMAL FOR HUMAN OBSERVATION. THE LED WHICH IS ILLUMINATED WHEN THE PARKING-BREAK IS SET IS NOT VISIBLE IN DAY LIGHT. PLEASE CONSIDER FIXING OR REPAIRING THIS PROBLEM ASAP. I ROUTINELY NEED TO COVER THE AREA WITH MY HAND AND SQUINT IN ORDER TO SEE IF THE LED IS LIGHTED. THIS IS A SERIOUS PROBLEM THAT COULD EASILY BE FIXED. PERHAPS SOMEONE DURING ASSEMBLY USED THE…

Look up ODI 10888976 at NHTSA ↗

Service Brakes16,700–51,000 mi41,000 mi37
ODI 10788109 · 2 mi

BRAND NEW CAR WITH 2 MILES ON IT. BRAKES WERE WEAK FEELING. DEALER IS REPLACING THE ENTIRE SYSTEM, POWERBOOSTER, MASTER CYLINDER, AND LINES. HAD MY WIFE AND BABY IN IT. DEALER SAID IT IS NOT SAFE TO DRIVE.

Look up ODI 10788109 at NHTSA ↗

ODI 10906111 · 2,400 mi

I HAD MY 2016 JEEP CHEROKEE IN TO SERVICE AT ABOUT MILEAGE 1800. THE JEEP DEALER REPORTED TO ME THAT HE UPGRADED MY SOFTWARE TO THE LATEST AND GREATEST AND PRODUCED A SOFTWARE UPGRADE NUMBER WHICH MEANT NOTHING TO ME, BUT THE DEALER ASSURED ME THAT CERTAIN FIXES WERE ADDRESSED, INCLUDING THE IMPORTANT PARKING BREAK IMPROVEMENT, WHERE IF THE CAR IS PLACED INTO PARK, AND THE DRIVER DOOR IS OPENED, THEN THE PARKING-BREAK WOULD/SHOULD BE AUTOMATICALLY ENGAUGED. YESTERDAY, THE FIRST TIME THIS FEATURE SHOULD HAVE BEEN AUTOMATICALLY ACTIVATED, IT DI…

Look up ODI 10906111 at NHTSA ↗

ODI 10956105 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKE INDEPENDENTLY ACTIVATED ON ITS OWN WHILE BEING TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRING HARNESS AND THE POWER STEERING NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Look up ODI 10956105 at NHTSA ↗

Vehicle Speed Control16,600–57,226 mi34,000 mi53
ODI 10875979 · 8,986 mi

TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK

Look up ODI 10875979 at NHTSA ↗

ODI 10882409 · 8,217 mi

WHILE USING CRUISE CONTROL, TRAVELING UP AND DOWN HILLS, THE SPEED WOULD NOT REMAIN CONSTANT. THE VARIATION OF THE SPEED WOULD BE BETWEEN NEGATIVE 5 MPH TO 16 PLUS MPH, WITHOUT MY FOOT BEING ON THE THROTTLE. AT TIMES WHILE TRAVELING DOWN HILLS, THE ENGINE WOULD ACTUALLY ENGAGE TO ACCELERATE THE VEHICLE. THE TACHOMETER WOULD SHOW THE ENGINE REV INCREASE AND YOU COULD HEAR THE ENGINE AS WELL WHEN THIS HAPPENED. I HAVE AN INCIDENT OF THIS ON VIDEO IN WHICH I HAD THE CRUISE SET TO 45 MPH AND WHILE TRAVELING DOWN HILL, THE VEHICLE ACCELERATED TO …

Look up ODI 10882409 at NHTSA ↗

ODI 10885838 · 5,200 mi

WHEN DRIVING ON A 2 LANE HIGHWAY, I SET THE CRUSE CONTROL AT 58MPH. THE CRUSE SET WAS DONE AT THE CREST OF A HILL. THE CAR THEN ACCELERATED TO 70MPH BEFORE BACKING OFF TO 58MPH. THIS CAR HAS NEVER DONE THIS ON THIS HILL OR ANY OTHER HILL. IN FACT IT'S ALWAYS HELD IT'S SPEED VERY WELL. THIS MAY BE A ONE-OFF INCIDENT, NEVER TO OCCUR AGAIN, BUT I FELT IT NEEDED TO BE REPORTED TO THE DEALER AS I'VE ONLY GOT 6000 MILES ON THIS CAR. THE SERVICE TECH LAUGHED AND SAID THIS WAS NORMAL. I DISAGREE.

Look up ODI 10885838 at NHTSA ↗

Steering19,593–58,875 mi47,250 mi42
ODI 10850836 · 1,000 mi

JEEP ACTIVELY MARKETS AND PROMOTES THE CHEROKEE AS TOWABLE FOUR-WHEELS-ON-THE-GROUND BEHIND MOTORHOMES. BEFORE I PURCHASED MY 2016 JEEP CHEROKEE TRAILHAWK IN NOVEMBER, 2015, I CONFIRMED BY REFERENCE TO THE OWNER'S MANUAL THAT THIS WAS TRUE. IN FEBRUARY, 2016, I BEGAN TO SEE DISCUSSIONS IN THE FAMILY MOTOR COACH ASSOCIATION (FMCA) MAGAZINE, AND IN THE FMCA WEBSITE FORUMS AS TO A TOWING ISSUE WHEN THE JEEP CHEROKEE IS TOWED FOUR-ON-THE-GROUND BEHIND A MOTORHOME; THE ISSUE BEING A SEVERE WOBBLE IN THE JEEP CHEROKEE'S FRONT END--SEVERE ENOUGH TO D…

Look up ODI 10850836 at NHTSA ↗

ODI 10891827 · 1,035 mi

MY DAUGHTER [XXX] WAS DRIVING ON A STRAIGHT 2 LANE ROAD WHEN THE JEEP SUDDENLY RAN OFF THE ROAD ON THE RIGHT. SHE MANAGED TO GET IT BACK ON THE ROAD BUT THEN IT FLIPPED OVER ONTO THE DRIVER SIDE AND SLID DOWN THE ROAD APPROXIMATELY 100 FT BEFORE SLIDING OFF THE ROAD AGAIN AND THEN CAME TO REST. SHE DID NOT COLLIDE WITH ANYTHING AND THE ONLY DAMAGE TO THE JEEP WAS THE DRIVER SIDE FROM THE SLIDE AND THE RIGHT FRONT SUSPENSION. THE LOWER CONTROL ARM SNAPPED AT THE LOWER BALL JOINT MOUNTING HOLE AND THE STEERING KNUCKLE BROKE IN TWO. I DO NOT KNOW …

Look up ODI 10891827 at NHTSA ↗

ODI 10895586 · 30 mi

VEHICLE HAS A FRONT WOBBLE OR SHIMMY WHEN ACCELERATING FROM STOP. ON LOOSE OR SLICK PAVEMENT WOBBLE REPLICATES WHEEL SLIP AND HAS CAUSED ME TO OVER CORRECT MY STEERING AND ACCELERATION ON MULTIPLE OCCASIONS. VEHICLE STEERING WHEEL IS WRAPPED IN LEATHER. THE LEATHER IS LOOSE NEAR CENTER SPOKES OF STEERING WHEEL. FINGERS HAVE SNAGGED ON THE LOOSE LEATHER ON MULTIPLE OCCASIONS CAUSING A DANGEROUS CONTROL ISSUE. VEHICLE DELIVERED WITH NON FUNCTIONING BLIND SPOT MONITOR MIRROR ON PASSENGER SIDE AND NORMAL MIRROR ON DRIVER SIDE. ASSUMING THE…

Look up ODI 10895586 at NHTSA ↗

Fuel/Propulsion System23,945–55,900 mi35,000 mi27
ODI 10862799 · 2,500 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE. I BOUGHT IT 6 WEEKS AGO AND IT HAS LESS THAN 3000K MILES. THE VEHICLE WAS IN MOTION AND IT SHUT DOWN/ STALLED OUT. HOW CAN A NEW VEHICLE JUST LOOSE POWER? THE DASHBOARD TOLD ME SERVICE THE TRANSMISSION. THE EMERGENCY BRAKE LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. THE JEEP SAT IN THE MEDIAN OF A 4 LANE BUSY HIGHWAY JUST RUNNING. IT TOOK AN HOUR FOR ROADSIDE SERVICE TO HAVE A TOW TRUCK TO COME TO ME. MY BABY, PUPPY AND I WERE JUST STRANDED IN THE MIDDLE OF A BAD STORM. JEEP KNOWS OF THIS. THEY …

Look up ODI 10862799 at NHTSA ↗

ODI 10875461 · 2,500 mi

I WAS PULLING INTO TRAFFIC AFTER STOPPING AT INTERSECTION CAR WENT DEAD NO POWER IT WOULD NOT TURN BACK ON UNTIL I REMOVED KEY AND REINSERTED IT THEN IT STARTED. I WAS STOPPED PARTAILY IN ROADWAY

Look up ODI 10875461 at NHTSA ↗

ODI 10888656 · 1,600 mi

MILEAGE MPG IS NOWHERE NEAR EPA STICKER DISPLAYED ON JEEP WHEN PURCHASED. PERHAPS THIS IS DUE TO MECHANICAL PROBLEMS? (SEE TRANNY SLIPPAGE REPORT) SAME TRIP, SAME/SIMILAR DRIVING CONDITIONS, NO STOP-AND-GO TRAFFIC, FLAT-ISH HIGHWAY, NO WIND, HOT WEATHER [I.E. LESS WINDAGE], SHOULD AVERAGE ABOUT ~28MPG, BUT AVERAGE IS ~20MPG. ALSO, AVERAGE MPG IS DROPPING (I.E. WAS ~26MPG ... THEN 24MPG ... THEN 20MPG.)

Look up ODI 10888656 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

17 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-107None
ODI 11617830 · 96,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated while operating the vehicle, the vehicle lost power steering functionality, causing the steering wheel to become very difficult to turn in either direction. During the failure the check engine warning light, PCM warning light, and traction control warning were illuminated. The vehicle was taken to the local dealer who diagnosed that the power steering pump and rack and pinion assembly were faulty and needed to be replaced. The vehicle was later taken to the local mechanic and repaired. T…

Look up ODI 11617830 at NHTSA ↗

ODI 11618059

The PTU in our Jeep, was replaced once in 2021. In February of this year I go a notice from Chrysler extending my warranty on my 2016 Jeep Cherokee Trailhawk 4WD to 15 years/unlimited miles. It also mentioned some of the failure indicators were sudden power decrease and a banging noise, which we were experiencing, and instructed contact your dealer for a get a diagnosis regarding the issue. We took the vehicle to the dealer and they said they couldn't find the problem. [XXX], my wife was driving when she heard a clunk and grinding noise, we imm…

Look up ODI 11618059 at NHTSA ↗

ODI 11618703 · 158,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated upon starting the vehicle, the 4-WD warning light was illuminated. The vehicle was taken to Cookeville Transmission, where it was diagnosed and determined that the PTU had failed and needed to be replaced. The vehicle was then taken to another independent mechanic, where the same assessment was made. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V302000 (Power Train); however, the VIN was not included. The dealer and the manufacturer were not n…

Look up ODI 11618703 at NHTSA ↗

2024-1115None
ODI 11623440 · 136,368 mi

The contact owns a 2016 Jeep Cherokee. The contact stated while driving approximately 50 MPH, the message “4WD Unavailable – Service Required” was displayed. The contact stated that the message appeared intermittently for the day. The vehicle was taken to an independent mechanic where it was power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 136,368.

Look up ODI 11623440 at NHTSA ↗

ODI 11623532

The power transfer unit (ptu), yes it is available to look at. It's making grinding and knocking noise, it could come out of park on its on. Yes it has been seen by car dealer shop and confirmed its the power transfer unit (ptu). Yes its been looked at and hooked up to a machine by dealership, and a garage that found it first. Yes, the service 4wd light came on that's why we to it to garage to be checked and that's when they told me about the power transfer unit (ptu) was out. I took it to dealership and they confirmed it and they're was recall…

Look up ODI 11623532 at NHTSA ↗

ODI 11624331

3-4 time this has happened and twice in the last 2 weeks my car just won’t turn over. I have to turn switch then put car in/out of park to get my car to start. For few months now I keep hearing vibrating, grinding noises when I go to slow down or stop. I thought it could be my left front axle so I changed it, pads and rotors. They didn’t even look bad when I changed them. The noises is coming from somewhere below driver side. With no lights coming on it’s hard to know and I can’t afford just pay 150 to look at it say who knows. My fear is it wi…

Look up ODI 11624331 at NHTSA ↗

2024-129None
ODI 11628312

IN EARLY 2022 THE VEHICLE JUST SHUTOFF WHILE I WAS ACTIVELY DRIVING. I COULDNT GET THE CAR TO NEUTRAL ONCE IT SHUT OFF AND HAD TO BE TOWED. BOOSTING DID NOT IMMEDIATELY RESOLVE THE ISSUE. BUT A DAY LATER THE CAR WOULD START AND THEN DRIVE FOR A WHILE AND JUST RANDOMLY SHUTOFF. I HAD BATTERY CHANGED, INCIDENT OCCURED AGAIN AND I HAD TO BE TOWED A COUPLE OF THE TIMES AND JUST DECIDED TO READ UP ON LINE IF ANYONE WAS HAVING SIMILAR ISSUES AND I CAME ACCROSS THIS ARTICLE BUT WHEN I ENTERED MY VIN NUMBER IT WAS NOT INCLUDED IN THE RECALL EVEN TH…

Look up ODI 11628312 at NHTSA ↗

ODI 11628552

Vehicle lost power while in traffic was running weird jerking check engine light came on A! Light came on vehicle wouldn't stay running. Codes read Catalyst system efficiency. Recall u90 issues Recall u67 issues code p0430, p0300,p0175, p0174

Look up ODI 11628552 at NHTSA ↗

ODI 11628672

The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?

Look up ODI 11628672 at NHTSA ↗

2025-0117None
ODI 11633894

The outside body of the vehicle is leaking, which is causing the Park break module to short circuit. This is causing my vehicle to suddenly stop and lock up.This has happened three times so far.

Look up ODI 11633894 at NHTSA ↗

ODI 11634044

According to my mechanic the sway bar broke, also I get a 4WD system unavailable service required! Which is PTU module needs replaced! That is a rescalled issue, do to safety issues! Please look into it! Thanks

Look up ODI 11634044 at NHTSA ↗

ODI 11635062

Intermittent 4WD SVC Light - Code c14a7-97 comes up. There is an outstanding LIFETIME warranty on my vehicle to replace the Power Transfer Unit, however Jeep/Chrysler refuses to fix this under the warranty because this code does not fall under the Extended Warranty, even though it is related to the same part (PTU). The part is 3-6 months backordered anyway. This is ignorance and a safety hazard from Jeep/Chrysler.

Look up ODI 11635062 at NHTSA ↗

2025-029None
ODI 11640183

I just bought this used car and just drove around town. It has 101,724 miles and it smells like something burning when I start it up and when I drive it. I know it's coming from somewhere under the hood. I'm paying 9500.00 for this car and already have burnt smell.

Look up ODI 11640183 at NHTSA ↗

ODI 11641466

PTU failed. Other 2016 jeeps were recalled however this Jeep was not. Service 4WD light came on and the cars 4WD is not functioning

Look up ODI 11641466 at NHTSA ↗

ODI 11642122

There was absolutely no warning driving at 55 mph heard a loud noise and smelt fluid pulled over small flame that extinguished by itself and fluid everywhere did a little research and many of these same jeeps had a PTU issue and were recalled

Look up ODI 11642122 at NHTSA ↗

2025-0312None
ODI 11646522

I parked my vehicle at 6pm on February 15th. at 2:45 pm I awoke to a loud explosion outside my bedroom window. There was a very large fire, and it was my car. I was in shock we could only watch from our window as the fire department arrived and put out the fire which was spreading to the carport and mailboxes near my parking spot. It also burned a truck parked next to mine. both cars a total loss. My insurance company sent someone to tow my vehicle, but the tow truck driver refused saying the vehicle was untowable, due to the massive damage. …

Look up ODI 11646522 at NHTSA ↗

ODI 11646643

Transmission is slamming into gear aswell as loss of all power to the wheels

Look up ODI 11646643 at NHTSA ↗

ODI 11646689 · 84,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at approximately 35 MPH, the vehicle violently began jerking after releasing the accelerator pedal and depressing the brake pedal. There was an abnormal popping sound coming from the vehicle. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V302000 (Power Train). The contact called the local dealer, who discussed updating the software. The vehicle was not diagnosed or repaired. The manufacturer was no…

Look up ODI 11646689 at NHTSA ↗

2025-047None
ODI 11652051

The car shuts off while driving

Look up ODI 11652051 at NHTSA ↗

ODI 11652261

My cars PTU is broken and multiple similar cars have PTU recall yet my vin number is not part of recall.

Look up ODI 11652261 at NHTSA ↗

ODI 11653568

My 2016 jeep cherokee is displaying the service 4x4 & has vibration while driving. I took it to a shop & was told the transfer case needed to be replaced so I had it done. The transfer case was replaced with new one & the module software keeps kicking it back & the mechanic replaced the software module twice & it keeps happening. On 2 separate occasions I have taken the jeep to the jeep dealer due to the power train software needing to be updated cause it was under recall. I have had the jeep since June 2024 & already had to replace 4 different…

Look up ODI 11653568 at NHTSA ↗

2025-058None
ODI 11658442

PTU failure, confirmed by dealership

Look up ODI 11658442 at NHTSA ↗

ODI 11659560

Since having the vehicle in for recall 45A/NHTSA 23V-302, there is a loss of drive and a clunking sound when accelerating from approximately 25-30 mph. This does not occur all the time, however when it does and there is traffic behind me, the vehicle behind me will close up quickly almost hitting me.

Look up ODI 11659560 at NHTSA ↗

ODI 11659659

Car goes into "limp mode" while driving. Will slow to a complete stop, not rev, and says "Shift to P then desired gear". All other components of car are on (battery barely a year old). Try to follow command prompt; after putting car in P, and shifting to D, it still won't rev. I was on an incline and began rolling backwards. Good thing no one was behind me at the time. Had to turn completely off. On startup, it's stuttering and takes a while to start. Turns on fine and will drive, but is physically jerking between gears. Then, the first time I …

Look up ODI 11659659 at NHTSA ↗

2025-067None
ODI 11665828

What component or system failed or malfunctioned, and is it available for inspection upon request? A.)Transmission has been 'stuck in 2WD' since I bought it (I was unaware of the DT issue during purchase from Boktor Motors in Las Vegas, NV). I have tried to contact dealership with no response and a blocked phone number. Car has been towed 120 miles to Wolfchase CDJ in Bartlett, TN and is being diagnosed. [In ref: NHTSA campaign number: 25V011) Power Transfer Unit(PTU)] How was your safety or the safety of others put at risk? A.) I was on my …

Look up ODI 11665828 at NHTSA ↗

ODI 11665939

Vehicle started making growling noise. Engine light and 4wd lights came on. Transfer case has been diagnosed with damage.

Look up ODI 11665939 at NHTSA ↗

ODI 11666298

Component: Power Transfer Unit (PTU) [XXX] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions.”2. Contact Jeep (Stellantis) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11666298 at NHTSA ↗

2025-078None
ODI 11671254

Went to go to the grocery store and the Electronic Park Brake was engaged. Had it reset, went to the grocery store and it was re-engaged. Had it towed to dealer, upon diagnosis, corrosion was found at EPB module and connector pin. Declined repair and had it towed back home due to dealership quoting almost three thousand dollars for parts and repair. Upon later research, found that there is a known issue with water intrusion in this area that caused this and that there is a class action lawsuit due to almost 1.3 million vehicles affected by this…

Look up ODI 11671254 at NHTSA ↗

ODI 11671565

On [XXX] my Jeep started making a grinding noise near the rear axle. Initially, thinking something had broken when I had hit a pot hole earlier that evening. We parked the car at a garage and the next day inspected it and said it sounded like the rear differential may be effected, advising it should be safe to drive in “sport” mode. I drove it to Blueridge Chrysler Jeep in Abingdon VA where I informed them I had discovered a Recall 45A on the Jeep, they kept the Jeep and called me in a few days saying it was only for an “software update” and it…

Look up ODI 11671565 at NHTSA ↗

ODI 11672275

When coming to a stop the auto stop turned the engine totally off. The car had to be shifted into park to restart the engine using the car's starter button. Afterward a message was displayed that the autostop was not available and to get the autostop serviced. The car was brought to the dealer for service of the full engine shutoff when the car came to a stop issue and the service manager stated they could not duplicate the problem. Since then the car engine totally shutoff 5 times when at a full stop and where the car needed to be placed in pa…

Look up ODI 11672275 at NHTSA ↗

2025-083None
ODI 11677721

The PTU is defective. Service 4wheel drive dash light on. Did "software update" but did not fix problems. I need to have the ptu replaced!

Look up ODI 11677721 at NHTSA ↗

ODI 11679699

The Power Transfer Unit in my 2016 Jeep Cherokee failed when it only had 50,255 miles on it. The car was almost 10 years old. In the past month, when I tried to accelerate to 50 mph to merge on the highway, the Jeep did not accelerate normally when I pressed on the gas. Instead, it went slowly and made a revving noise, then when I hit the accelerator again, it made the revving noise louder and reluctantly started to accelerate. It would also lose drive power when going down a steep incline. There were a few instances of that and then the “SERVI…

Look up ODI 11679699 at NHTSA ↗

ODI 11680609

My power transfer unit busted into several different parts. There was no warning lights, it went to making a noise & when they took the skid cover off pieces came falling out. This happened last year & everywhere we look the part is on back order. So I'm paying a note on a vehicle that can't be used.

Look up ODI 11680609 at NHTSA ↗

2025-0913None
ODI 11684705

Subject: Urgent Safety Concern – 2016 Jeep Cherokee Gear Shifting Issue Good Morning, I am writing to report a serious safety concern with my 2016 Jeep Cherokee. I have been experiencing persistent issues with the gear shifter and transmission that I believe may be related to a known defect or may warrant investigation under a recall. The gear shifter frequently locks up and does not change gears properly. It stays in the wrong gear for an extended period, both when going uphill and downhill, before finally shifting, often accompanied by a lou…

Look up ODI 11684705 at NHTSA ↗

ODI 11684887

Power Transfer Unit (PTU) failure with "Service 4WD" message with "transmission service" message. Unfortunately, my car is not part of the recall but it is a similar issue.

Look up ODI 11684887 at NHTSA ↗

ODI 11684947

I have owned my jeep since 2019. Since having my jeep MULTIPLE times I have had the Service shifter light come on. Previously shutting the vehicle off and turning it back on seemed to solve the issue for a little bit until it would come on again. Later down the road my battery died. Upon replacing the battery I didn't seem to notice the issue ever. Now I have another new battery and the light has come on permantely and does not turn off even if I restart the car and as I stated it is a brand new battery. I know there was a recall for this exact…

Look up ODI 11684947 at NHTSA ↗

2025-106None
ODI 11690880

The PTU system is failing. If it completely fails, the car will lock at any time. The part is backordered and may take months to get here because so many Jeep owners are having this problem. The dealerships confirmed this. There is a service 4wd light.

Look up ODI 11690880 at NHTSA ↗

ODI 11693435 · 53,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle failed to start as needed, with the "Service 4WD" warning light illuminated. The contact's son took the vehicle to an independent mechanic, where a scanner was used, and DTC: C14A7-97 was retrieved for an issue related to the power transfer unit. The contact called the dealer and was informed that there were no recalls on the vehicle. The contact was then provided with an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was no…

Look up ODI 11693435 at NHTSA ↗

ODI 11693597 · 94,627 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving 25 MPH, the message “AWD Unavailable” was displayed. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and it was determined that the power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times. The contact related the failure to NHTSA Campaign Number: 20V343000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the …

Look up ODI 11693597 at NHTSA ↗

2025-1110None
ODI 11697034

4WD disabled, service required light came on. After taking my jeep in for inspection I was told I need a new Transfer Case

Look up ODI 11697034 at NHTSA ↗

ODI 11697047

PTU had to be replaced. Light on, check by a authorized dealer, replaced by my local dealer as the jeep dealer could not get the part in a timely manner. I am aware other Jeeps were recalled but not this jeep. Safety at risk. I need 4 Wheel drive as I am a home health nurse in Colorado and rely on 4WD to get me to my patients.

Look up ODI 11697047 at NHTSA ↗

ODI 11697493

After purchasing the vehicle, I discovered it had an open FCA recall W90 (Tigershark MultiAir oil consumption/emission system repair). The dealer had not completed this recall prior to selling the vehicle. The vehicle was brought in for the W90 recall, and the repair was reportedly completed last week by a certified dealer. I found recall W90 because the car was overheating and stuttering on starts. The Safter Concern is that the coolant loss and erratic idle may indicate internal gasket or head integrity issues due to engine running hotter tha…

Look up ODI 11697493 at NHTSA ↗

2025-128None
ODI 11702363

My Jeep has had 3 PTU replaced in its life, the third one has failed and I'm now left either putting in a 4th or junking it, either way I take a loss. The 2nd PTU failed over a long period of time, the 3rd PTU failed a week past my 1 year warranty coverage and it did so abruptly. I have written in before regarding this vehicle but I write again due to the danger of this failure. The PTU rattled, grinded before seizing all tires and motion. I was lucky by myself and my child wasn't present and that I wasn't on the interstate (had gotten off mom…

Look up ODI 11702363 at NHTSA ↗

ODI 11702640

Transmission now won’t go into gear and is making a rattling noise when the vehicle gets turned on.

Look up ODI 11702640 at NHTSA ↗

ODI 11703175

THERE IS A WHINING NOISE WHEN I AM DRIVING DOWN THE ROAD FOR ANYWHERE BETWEEN 3-6 MINUTES USUALLY THEN IT STOPS. THEN MAINLY WHEN I START AFTER A STOP IT START UP AGAIN. ONCE IN A WHILE IT WILL JUST START WHINING AT ANY SPPED. I TOOK IT IN TO GET SERVICED AS MY SRV4WHDRV LIGHT CAME ON. DEALERSHIP WHERE I BOUGHT THE 2016 CHEROKEE LATITUDE IN SEPT. 2015 TOLD ME I NEED A PTU UNIT. COST OF ABOUT $3500.00. ISSUE IS THEY TOLD ME THEY HAVE HAD ONE ON ORDER SINCE APRIL 2025 FOR ANOTHER CUSTOMER AND PART IS STILL ON BACK ORDER. I LOOKED ON JEEP/MOPAR FO…

Look up ODI 11703175 at NHTSA ↗

2026-018None
ODI 11709754

Transmission, yes it’s available for inspection I was on the highway driving approximately 70 MPH going up hill, and my car starts to downshift and lose power on a high traffic highway without warning no lights flickered or anything Yes it was seen by dodge dealership No it was not inspected by the manufacturer or others No, The check engine came on Approximately 15 minutes AFTER the failure. so no warning before it started to downshift so I could pull over!

Look up ODI 11709754 at NHTSA ↗

ODI 11709989

I was told that my PTU needs replaced however since it did not throw the proper code it is not covered under the extended warranty that Jeep had out.

Look up ODI 11709989 at NHTSA ↗

ODI 11710074

Multiple incidents from different shops after oil changes, car continues to leak oil from around filter. Have had to replace the shifter sensor twice within the last 5 years. Regular driver back and forth to work. Drive less than 8k miles a year

Look up ODI 11710074 at NHTSA ↗

2026-028None
ODI 11716434

The parking brake will sometimes activate while driving the vehicle, I happens twice driving loosing control of the vehicle.

Look up ODI 11716434 at NHTSA ↗

ODI 11717227 · 58,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally with an abnormal burning odor coming from the vehicle. The vehicle was taken to the dealer and was diagnosed with a misfire in cylinder #5. The fuel injectors were cleaned, and the spark plugs and filters were replaced. The contact stated that on a separate occasion, the contact became aware that there were oil stains on the ground, and the abnormal odor was still coming from the vehicle. The vehicle was taken back…

Look up ODI 11717227 at NHTSA ↗

ODI 11718675

I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont have a stop or yield sign, but they do) the suv never stops, rolling into the intersection, as im entering the intersection at 55 mph. I tried avoidance at last second to no avail. My front drivers corner smashed the middle, passenger side of the other suv. My Jeep continues to the right, uncontrollable, stops in someone's front yard, engine still running. The other car swerved to the left, still on the road, rolling on its side.…

Look up ODI 11718675 at NHTSA ↗

2026-037None
ODI 11722400

I was stopped at a traffic light and when it tire we green I was unable to drive as the emergency brake was holding the vehicle. I was unable to release it. Car would not go forward or backwards. Finally was able to drive after disconnecting battery for a few minutes. Drive directly to repair station. They changed the e brake switch, and the motor on one side of rear brake and the caliper also. Was working for less than one day and I am still experiencing the problem. The service brake light is still on dashboard.

Look up ODI 11722400 at NHTSA ↗

ODI 11722509 · 76,000 mi

The contact owned a 2016 Jeep Cherokee. The contact stated that twenty minutes after her husband parked and turned off the vehicle in a parking lot, the vehicle caught fire while unoccupied. There was no warning light illuminated. The contact stated that she noticed sparks coming from beneath the rear driver's side taillight before the vehicle caught fire. The fire consumed half of the vehicle, causing extensive damage. The firefighters arrived and extinguished the fire. There were police and fire department reports filed. The fire department i…

Look up ODI 11722509 at NHTSA ↗

ODI 11723982

I have a 4x4 disengagement warning light and all reviews I have researched say you have to replace the rear transfer case. I bought this car October 2025 111000 miles on it 5 months in I have had to replace a shifter cable, the oil filter housing and now this rear ptu. The srv 4x4 light comes and goes. This could be electrical for poorly made un serviceable parts. I have read and researched miles of threads on this problem. I and many hard working men and women have been affected by these issues. I have never felt this angry about owning a veh…

Look up ODI 11723982 at NHTSA ↗

2026-044None
ODI 11728808 · 65,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the message “4WD/Pull Over” was displayed, and the Low Oil warning light was intermittently illuminated. The contact became aware of the warning lights after receiving an oil change. Additionally, the oil level needed to be topped off after driving approximately 3,000 miles. While driving at various speeds, the vehicle lost power steering functionality, and it decelerated and stalled. The contact pulled over, turned off the vehicle, waited for se…

Look up ODI 11728808 at NHTSA ↗

ODI 11732672

4WD light displayed on dash. Dealer responded this was a known issue with PTU recalls, however, my VIN was not included. Was warned by dealer not to drive due to fire danger. This recall should be expanded to include all vehicles manufactured within this timeframe as a car with 122,000 miles SHOULD NOT HAVE A $4,000 repair. Please help!

Look up ODI 11732672 at NHTSA ↗

ODI 11733086

Intermittent 4wd servicing displaying with no error codes when diagnosed. Loss of acceleration when displayed. Additionally there is a small vapor leak that cannot be found and the

Look up ODI 11733086 at NHTSA ↗

2026-058None
ODI 11736054 · 110,000 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that on several occasions while either of her children were driving at various speeds, the transmission warning light illuminated. On one occasion, the FWD warning light illuminated and remained illuminated. The contact added that the vehicle then lost power and did not accelerate as intended during each occasion. The vehicle was steered to the side of the road and restarted each time, after which it resumed normal driving. The vehicle was taken to an independent mechanic where it was di…

Look up ODI 11736054 at NHTSA ↗

ODI 11736780

While driving or idle at the light the ABS light, traction control light and parking brake light come on and have a loss power steering.

Look up ODI 11736780 at NHTSA ↗

ODI 11737233

Within two years of owning this jeep, the rear differential has failed, the battery has failed twice, they didn’t include the extra battery in this jeep that EVERY other model has so it needs a new battery every two years like clockwork to keep the power systems running normally. It’s needed new spark plugs after four failed at once. Now it has the service 4WD light back on even though supposedly there isn’t any recalls still. I’ve never owned a car that has needed as much work as this jeep. Ever. I know several people that have owned them and …

Look up ODI 11737233 at NHTSA ↗

2026-066None
ODI 11741437

I pressed button to open back hatch. It started raising and then all of a sudden it closed down and almost knocked me out. My head is very sore where it hit me. I had not pressed button to close it. It just closed on it's own without warning. This happened once before right after I bought the car. I just thought it was a fluke, so i did not report it at that time. I have not taken it anywhere to get checked out. I work so it is challenging to take it during business hours.

Look up ODI 11741437 at NHTSA ↗

ODI 11741684

The parking brake has engaged on it's own 4 times. Twice while I was driving and twice while I was parked in my driveway with car started and attempting to leave. When parked it will not let me roll. When driving the vehicle shimmies and acts like it has serious problems like the wheel is about to fall off. One time there was a yellow exclamation point as a warning light as it was having the issue. The other time there were no warning lights. I never use my parking brake. It came on when I was about a mile down the road. I believe the first 2 t…

Look up ODI 11741684 at NHTSA ↗

ODI 11744543 · 69,177 mi

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving 25 MPH, the vehicle went into LIMP Mode. Several unknown warning lights were illuminated. A dealer was contacted. The contact pulled over into a parking lot, turned off and restarted the vehicle, and the vehicle operated as intended. The vehicle was taken to the dealer, where it was diagnosed and determined that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Numbers: 23V302000 (POWER T…

Look up ODI 11744543 at NHTSA ↗

2026-074None
ODI 11748678

Gear shift locks up and car must be turned off and restarted.

Look up ODI 11748678 at NHTSA ↗

ODI 11750881

The vehicle show code B0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down. It requires fix 10-001-20. This issue is so common they have issued a bulletin. The fix is $1100. The fact that this isn't covered by Chrysler is an abomination to safety and is absolutely ridiculous. Then being allowed to not fix air bag issue they know they have caused should be illegal. I'm emba…

Look up ODI 11750881 at NHTSA ↗

ODI 11751477

Took a hard Impact to the rear driver side tire and rear driver door corner small dent(near rear tire), and was spun 180° causing being propelled into a light pole on the passenger front and side. No airbags deployed in the entire vehicle. Multiple people in the vehicle in the vehicle sustained concussions, one also hit their head off the side window which resulted in a large bump forming, and also sustained a fractured rib. No warning lights were on and vehicle had recently been inspected. Currently there is a case opened with JEEP regarding t…

Look up ODI 11751477 at NHTSA ↗

2026-084None
ODI 11756027

My 2016 Jeep Cherokee developed severe grinding/scraping noise and vibration associated with the PTU. In 2023, I brought it to Larry H. Miller Jeep 104th for PTU-related Safety Recall 45A and also reported abnormal noise. The noise was not documented and the PTU was not replaced, despite Warranty Extension XJ1 already being in effect. In 2026, after the noise worsened, I returned to an authorized Jeep dealer and specifically reported the PTU concern and XJ1. The dealer stated the PTU tested normally and attributed the noise to other issues. I…

Look up ODI 11756027 at NHTSA ↗

ODI 11756490

My PTU/transfer case has failed and our Jeep is currently in the shop. They are stating that this exact issue is part of an ongoing recall and that our vehicle should also be added to the recall list due to this part being the exact reason for the recall. They told me that it is unsafe to drive due to power transfer failure while driving, and potential vehicle rollaway. The problem initially was severe grinding noises noted while driving and it was confirmed by our mechanic at our local dealership. He then inspected the unit and noted the failu…

Look up ODI 11756490 at NHTSA ↗

ODI 11760722

I was involved in a significant front-end collision while driving my 2016 Jeep Cherokee. The vehicle sustained extensive front-end damage, including substantial damage to the hood, front bumper, and front structural/components area. Despite the severity of the collision, none of the airbags deployed. I sustained injuries to my neck, shoulders, and back as a result of the collision. I am concerned that the non-deployment of the airbags may have contributed to the severity of my injuries. Prior to the collision, I was not aware of any airbag wa…

Look up ODI 11760722 at NHTSA ↗

2026-09 (partial)1None
ODI 11761867

I was driving home from work, the digital display (center)!showed my speed at 82m/h and revving the engine, the actual speedometer showed the actual speed I was doing of 32m/h…(right side of display). Computer reading lights and license plate light not working, yet they are. Took to repair shop and they could only reset, but it returned almost immediately. Gear shift malfunction. The lights on the gear shift and the alert in the display saying gear shift malfunction… all within 2 days… car has @97 000 miles…

Look up ODI 11761867 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 223 reports

2022: 23 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202251423
2023012
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20225100
2023300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainEngineUnknown Or OtherElectrical SystemService BrakesVehicle Speed ControlSteeringFuel/Propulsion System
Power Train—
70
ODI 10958704 · 6,949 mi

THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! …

Look up ODI 10958704 at NHTSA ↗

ODI 11013770 · 23,000 mi

MY 2016 JEEP CHEROKEE STARTED HAVING ISSUES. ON MY WAY HOME FROM WORK THE SERVICE TRANSMISSION MESSAGE POPPED UP ON MY DISPLAY AND ENGINE LIGHT CAME ON AND HAD ABSOLUTELY NO ACCELERATION CAPABILITY. MANAGED TO STAY WITH TRAFFIC AND PROCEED TO THE OFF RAMP TO A GAS STATION. I FOLLOWED WHAT IT'S SAID ON OWNER MANUAL: TURN OFF THE CAR AND TURN ON THE CAR WHILE ON NATURAL FOR FEW MINUTES AND THE MESSAGE WENT AWAY BUT THE ENGINE LIGHT WAS THERE FOR A WHILE AND GOT TURNED OFF IT SELF. BUT THE NEXT DAY SAME ISSUE HAPPENED AGAIN. I TOOK THE CAR TO JEEP…

Look up ODI 11013770 at NHTSA ↗

ODI 11023990

WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.

Look up ODI 11023990 at NHTSA ↗

43
ODI 10954055 · 5,978 mi

YESTERDAY I STARTED UP JEEP IN MY GARAGE, UPON WAITING FOR IT TO WARM UP I CAN HERE A CLICKING SOUND COMING FROM THE CENTER COUNSEL AREA, SO I BEND OR AND PUT MY EAR BY THE CARPET, IT SOUNDS LIKE IT IN THE TRANSMISSION, ITS STARTING TODAY TO SHIFT WEIRD,I NEED NUMBER TO TAKE IT TO A LOCAL DEALER TO CHECK, HEMET,CA MILEAGE-5978

Look up ODI 10954055 at NHTSA ↗

ODI 11054110 · 48,000 mi

SERVICE SHIFTER LIGHT RANDOMLY COMES ON. NOTHING ELSE SEEMS TO BE AFFECTED, SOMETIMES WHEN ENGINE IS TURNED OFF THEN BACK ON THE LIGHT DISAPPEARS. OTHER TIMES, IT REMAINS ON. THE DRIVE ABILITY OF THIS VEHICLE IS UNAFFECTED, HOW EVER SOMETHING IS OBVIOUSLY WRONG WITH THIS. THIS FIRST OCCURRED WHEN BACKING FROM MY DRIVEWAY, I SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE DINGED, AND THE LIGHT APPEARED ON MY DASH. NOW IT WILL RANDOMLY DO IT, DOESN'T MATTER WHEN OR WHERE, DRIVING DOWN THE ROAD, OR SIMPLY TURNING ON THE VEHICLE.

Look up ODI 11054110 at NHTSA ↗

ODI 11075812 · 3,000 mi

THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COM…

Look up ODI 11075812 at NHTSA ↗

80
ODI 10923732 · 7,000 mi

THE UCONNECT UNIT QUIT WORKING THEREFORE NO WAY TO ADJUST RADIO, HEAT, USE, BLUETOOTH, BACKUP CAMERA STAYS ON WHEN DRIVING FRONTWARDS DOWN ROAD, ETC. CANNOT USE REGULAR KNOBS TO ADJUST. HAVE NOW BEEN WAITING ALMOST 2 WEEKS FOR A NEW RADIO TO SEE IF THAT FIXES THE PROBLEM. ALSO THUMPING NOISE IN THE RIGHT FRONT IN WHEN MAKING A TURN & GOING OVER A BUMP AT SAME TIME. BUYING A BRAND NEW VEHICLE YOU SHOULD NOT HAVE TO WORRY ABOUT PROBLEMS LIKE THIS AFTER OWNING IT FOR LESS THAN 6 MONTHS. *TR

Look up ODI 10923732 at NHTSA ↗

ODI 10995908 · 25,000 mi

BEGINNING ABOUT TWO MONTH AGO, I HAVE BEEN GOING BACK TO THE DEALER FOR DRIVE TRAIN RELATED ISSUES. THE INITIAL ISSUE WAS A FAILED REAR HUB AT AROUND 25,000 MILES WHICH WAS FOUND DURING AN OIL CHANGE. NEXT, THE MAIN DRIVE SHAFT (PROPELLER SHAFT) BEGAN MAKING GRINDING NOISES AS WELL AS A WOBBLE/THUMPING SOUND AT HIGHWAY SPEEDS. THE GRINDING SOUND WAS RESOLVED BUT THE WOBBLE/THUMPING CONTINUED. THE FOLLOWUP FOR THAT SOUND FOUND FAILED HALF-SHAFTS (BOTH SIDES), FAILED REAR DIFFERENTIAL, AND FAILED TRANSFER CASE/MODULE. THE CAR WAS RETURNED TO ME W…

Look up ODI 10995908 at NHTSA ↗

ODI 11010514 · 13,000 mi

1) CAR STALLS AT RANDOM WITHOUT WARNING AND NO APPARENT CAUSE. I'VE HAD THE CAR STALL AT LOW SPEEDS AFTER TURNING (ABLE TO RESTART) BUT MOST SIGNIFICANTLY AN INCIDENT OCCURRING 7/9/2017 WHEN I LOST ALL ACCELERATION ON THE INTERSTATE AT 65MPH WHILE TOWING A 3500LB TRAILER. THE TACHOMETER AND SPEEDODOMETER DROPPED IMMEDIATELY TO ZERO. TOTAL SHUTDOWN. CONCURRENTLY ALL THE ELECTRONICS SHUTDOWN, INCLUDING POWER BRAKES. THANKFULLY I WAS ON A FLAT STRETCH OF ROAD AND WAS ABLE TO DRIFT INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART; NO ELECTRICAL C…

Look up ODI 11010514 at NHTSA ↗

12
ODI 11000739 · 13,000 mi

PURCHASED MY 2015 JEEP CHEROKEE IN SEPTEMBER 2015 BRAND NEW WITH 19 MILES. THE CAR STARTED OFF RUNNING GREAT I LOVED IT. BY APRIL 2016, I NOTICED THE CAR BEGAN TO DRIVE DIFFERENTLY AND AT FIRST I DIDN'T THINK MUCH OF IT BUT IT GOT WORSE AND WORSE. BY OCTOBER MY CAR WAS JERKING SO BAD, STALLING SOMETIMES AND ACCELERATING SOMETIMES ON IT'S ON.I TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE TRANSMISSION WITH ONLY 11000 MILES ON THE VEHICLE. MY CAR DROVE LIKE IT ONCE USED TO UNTIL ABOUT THE END OF JANUARY 2017. THE CAR BEGAN TO ACCELERATE …

Look up ODI 11000739 at NHTSA ↗

ODI 11120756 · 35,600 mi

I BOUGHT NEW JEEP CHEROKEE 2016 3.2 L IN SEP. 2016. WAS VERY HAPPY FOR FIRST FEW MONTHS AND THEN I NOTICED I GOT JERK WHILE I WAS DRIVING. I INFORMED THE DEALERSHIP GUY BUT, HE SAID THAT'S NORMAL IT HAPPENED BECAUSE OF AUTOMATIC TRANSMISSION. AFTER COUPLE A MONTHS I GOT SERVICE SHIFTER LIGHT ON. I WENT TO THE DEALERSHIP AND THEY UPDATED SOFTWARE. IT WAS BACK UP AGAIN WITH IN A WEEK SO I DECIDED TO CHANGE THE DEALERSHIP. I WENT ANOTHER JEEP DEALERSHIP GOT ERROR CODE AND FIX IT. IT WAS WORKING FINE FOR AT LEAST THREE MONTHS AND I GOT BACK SERVICE…

Look up ODI 11120756 at NHTSA ↗

ODI 11124640 · 67,000 mi

THE DRIVER INFORMATION CENTER SAYS SERVICE SHIFTER. WHEN ACTIVE, THE MANUAL SHIFT DOESN'T WORK BUT FORWARD REVERSE AND PARK DO NOT SEEM TO BE AFFECTED. IF YOU STOP SHUT OFF THE VEHICLE AND RESTART, IT CLEARS. IT STARTED DOING THIS 6-9 MONTHS AGO ONCE IN A WHILE BUT NOW DOES IT SEVERAL TIMES A DAY DEPENDING ON AMOUNT OF DRIVING. WE BROUGHT IT INTO THE DEALER TO HAVE IT CHECKED AND THEY SAID THERE WAS NO CODES OR PHYSICAL PROBLEMS BUT COULD REPLACE THE SHIFTER TO SEE IF THIS WOULD FIX THE PROBLEM. WE ELECTED NOT TO DO THIS AT THE PRESENT TIME…

Look up ODI 11124640 at NHTSA ↗

26
ODI 10875979 · 8,986 mi

TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK

Look up ODI 10875979 at NHTSA ↗

ODI 10940213 · 1 mi

SETTING CRUISE DOES NOT HOLD WITH EVEN VERY MINOR INCLINE/DECLINE NO MATTER WHAT SPEED SET IS. THE INCREASE OF SPEED DURING SET CRUISE IS ALARMING AT OVER 10+ MILES AT MEDIUM DECLINE, AND AT SOME POINT CAR TRIES TO SLOW DOWN, BUT IT IS NOT A SMOOTH TRANSITION, AS IT FEELS JERKY. I HAVE TAKEN TO LICAL JEEP DEALER, BUT THEY SAID MAYBE AFTR "COMPUTER UPDATES", IT WOULD REMEDY IT. NOT! I CAN BE ON A BOULEVARD, STREET, HIGHWAY, ETC... I HAVE ANOTHER APPOINTMENT FOR 1-13-2017 WHILE LATITUDE STILL HAS WARRANTY...NO DEALER IS ABLE TO GET VEHICLES IN…

Look up ODI 10940213 at NHTSA ↗

ODI 10946246 · 4,000 mi

WHILE DRIVING 45 MPH ON STRAIGHT HIGHWAY GOING DOWNHILL UNDER ENGINE POWER WITH CRUISE CONTROL ON AND SET AT 45 MPH TRANSMISSION DOWNSHIFTS AND UPSHIFTS ABRUPTLY AND RPM INCREASES AND SPEED SURGES INCREASES TO 63 MPH. GOING DOWN SAME HILL AR 45 MPH WITHOUT CRUISE CONTROL ON NEXT TRIP CAR COASTS ONLY TO 50 MPH. *TR

Look up ODI 10946246 at NHTSA ↗

10
ODI 10960107 · 10,500 mi

VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE.…

Look up ODI 10960107 at NHTSA ↗

ODI 11031667 · 37,800 mi

IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD T…

Look up ODI 11031667 at NHTSA ↗

ODI 11192767 · 41,500 mi

WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEI…

Look up ODI 11192767 at NHTSA ↗

7
ODI 10862799 · 2,500 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE. I BOUGHT IT 6 WEEKS AGO AND IT HAS LESS THAN 3000K MILES. THE VEHICLE WAS IN MOTION AND IT SHUT DOWN/ STALLED OUT. HOW CAN A NEW VEHICLE JUST LOOSE POWER? THE DASHBOARD TOLD ME SERVICE THE TRANSMISSION. THE EMERGENCY BRAKE LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. THE JEEP SAT IN THE MEDIAN OF A 4 LANE BUSY HIGHWAY JUST RUNNING. IT TOOK AN HOUR FOR ROADSIDE SERVICE TO HAVE A TOW TRUCK TO COME TO ME. MY BABY, PUPPY AND I WERE JUST STRANDED IN THE MIDDLE OF A BAD STORM. JEEP KNOWS OF THIS. THEY …

Look up ODI 10862799 at NHTSA ↗

ODI 11099054 · 24,000 mi

BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NO…

Look up ODI 11099054 at NHTSA ↗

ODI 11242149 · 55,000 mi

VEHICLE, WHILE IN MOTION, STALLS AND ENGINE SHUTS OFF AT ANY SPEED. BEING TOLD OIL BURNS TOO QUICKLY IN THESE VEHICLES AND THIS IS A SAFETY FEATURE THE CAR HAS ALTHOUGH IT HAS ALMOST COST ME MULTIPLE SERIOUS/POTENTILLY FATAL COLLISIONS WITH MY INFANT CHILDREN IN THE VEHICLE. NO OIL INDICATOR HAS EVER TURNED ON INDICATING OIL LEVEL IS LOW. HAD SAME ISSUE WITH THIS CAR AT 15,000 MILES IN WHICH ENGINE WAS COMPLETELY REPLACED BUT NOW IS DOING THE SAME THING AS BEFORE. THIS IS A WELL DOCUMENTED ISSUE AMONGST JEEPS - WHY HAS THERE NOT BEEN A RECALL? …

Look up ODI 11242149 at NHTSA ↗

Engine
70
ODI 10958704 · 6,949 mi

THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! …

Look up ODI 10958704 at NHTSA ↗

ODI 11013770 · 23,000 mi

MY 2016 JEEP CHEROKEE STARTED HAVING ISSUES. ON MY WAY HOME FROM WORK THE SERVICE TRANSMISSION MESSAGE POPPED UP ON MY DISPLAY AND ENGINE LIGHT CAME ON AND HAD ABSOLUTELY NO ACCELERATION CAPABILITY. MANAGED TO STAY WITH TRAFFIC AND PROCEED TO THE OFF RAMP TO A GAS STATION. I FOLLOWED WHAT IT'S SAID ON OWNER MANUAL: TURN OFF THE CAR AND TURN ON THE CAR WHILE ON NATURAL FOR FEW MINUTES AND THE MESSAGE WENT AWAY BUT THE ENGINE LIGHT WAS THERE FOR A WHILE AND GOT TURNED OFF IT SELF. BUT THE NEXT DAY SAME ISSUE HAPPENED AGAIN. I TOOK THE CAR TO JEEP…

Look up ODI 11013770 at NHTSA ↗

ODI 11023990

WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.

Look up ODI 11023990 at NHTSA ↗

—
56
ODI 10920472 · 12,000 mi

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

Look up ODI 10920472 at NHTSA ↗

ODI 10935361

MY 2016 JEEP CHEROKEE LATITUDE CAUGHT FIRE, BEHIND THE ENGINE, WHILE I WAS DRIVING IT. I WAS ABLE TO EXTINGUISH THE FIRE WITH THE HELP OF TWO-THREE BYSTANDERS AND THE FIRE DEPARTMENT. THERE WAS A POLICE REPORT TAKEN. WHILE THERE IS A RECALL FOR A AUTO REAR-LIFT GATE, MY JEEP CHEROKEE DOES NOT HAVE THAT FEATURE AND THE FIRE STARTED AND WAS LOCATED BELOW THE VEHICLE AND RIGHT BEHIND THE ENGINE. *TR

Look up ODI 10935361 at NHTSA ↗

ODI 10935627 · 5,200 mi

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 …

Look up ODI 10935627 at NHTSA ↗

70
ODI 10936535 · 2,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING PARKED OVERNIGHT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,000.

Look up ODI 10936535 at NHTSA ↗

ODI 11019404 · 11,000 mi

WHILE DRIVING, VEHICLE SHUTS DOWN UNEXPECTEDLY AND WILL NOT RESTART. FIVE + INCIDENTS HAVE OCCURRED THIS YEAR ALONE, FIRST INCIDENT OCCURRED ON JAN 25, 2017 - THE MOST RECENT OCCURRED TODAY AUG 24, 2017. AN ENGINE REPLACEMENT HAS BEEN COMPLETED ON THE VEHICLE, HOWEVER NEW/RELATED FAULTY ISSUES HAVE BEEN IDENTIFIED TO INCLUDE THE TRANSMISSION AND SOFTWARE PROGRAMMING. EVEN AFTER THE SO-CALLED REPAIRS ARE COMPLETED, THE VEHICLE CONTINUES TO SHUT DOWN. ALL INCIDENTS HAVE OCCURRED WHILE DRIVING, TURNING, STOPPED ON CITY STREETS, AND WHEN ATTEM…

Look up ODI 11019404 at NHTSA ↗

ODI 11046917 · 40,200 mi

I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAM…

Look up ODI 11046917 at NHTSA ↗

14
ODI 11120756 · 35,600 mi

I BOUGHT NEW JEEP CHEROKEE 2016 3.2 L IN SEP. 2016. WAS VERY HAPPY FOR FIRST FEW MONTHS AND THEN I NOTICED I GOT JERK WHILE I WAS DRIVING. I INFORMED THE DEALERSHIP GUY BUT, HE SAID THAT'S NORMAL IT HAPPENED BECAUSE OF AUTOMATIC TRANSMISSION. AFTER COUPLE A MONTHS I GOT SERVICE SHIFTER LIGHT ON. I WENT TO THE DEALERSHIP AND THEY UPDATED SOFTWARE. IT WAS BACK UP AGAIN WITH IN A WEEK SO I DECIDED TO CHANGE THE DEALERSHIP. I WENT ANOTHER JEEP DEALERSHIP GOT ERROR CODE AND FIX IT. IT WAS WORKING FINE FOR AT LEAST THREE MONTHS AND I GOT BACK SERVICE…

Look up ODI 11120756 at NHTSA ↗

ODI 11145094 · 23,690 mi

SHORTLY AFTER A RIGHT TURN INTO A SHORT STEEP UPHILL SECTION OF ROAD, THE CAR JUST DIED. THERE WERE NO WARNING LIGHTS. THE DISPLAY MESSAGE SAID TO SHIFT INTO P THEN SELECT A GEAR. THE CAR HAD NO FUNCTIONALITY, IT WAS DEAD AND STARTED ROLLING BACKWARDS TOWARDS THE INTERSECTION. PUT IN PARK AND TRIED TO RESTART - CHECK ENGINE LIGHT CAME ON, AND WAS ABLE TO OPERATE FOOT BRAKE WHICH WAS ALSO UNRESPONSIVE TO THAT POINT - PANICKING THAT THE CAR WOULD ROLL ACROSS THE INTERSECTION INTO THE DITCH. CAR WOULD NOT HOWEVER START. AFTER A FEW MINUTES AND TR…

Look up ODI 11145094 at NHTSA ↗

ODI 11209296 · 41,000 mi

VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE O…

Look up ODI 11209296 at NHTSA ↗

24
ODI 11082415 · 30,000 mi

MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.

Look up ODI 11082415 at NHTSA ↗

ODI 11100764 · 49,990 mi

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE …

Look up ODI 11100764 at NHTSA ↗

ODI 11104038

TAKATA RECALL: I BOUGHT THE CAR IN JUNE OF 2016. TWO MONTHS LATER I WENT INTO THE DEALER TO COMPLAIN ABOUT MY CAR SHAKING AND THE ACCELERATOR HOW MY CAR FEELS AS IF IT'S SHIFTING GEARS. THEY TAKE MY CAR TO CHECK AND TOLD ME THEY CAN NOT DUPLICATE THE ISSUE SO I RECEIVED MY CAR BACK. THEN DURING THE SUMMER ONCE AGAIN IN 2017 THE CAR WAS SHAKING VERY BAD DEALER WAS ON STRIKE SO I HAD TO GO TO ANOTHER JEEP DEALER. THEY 'SOLVED' THE SHAKING AND MENTIONED TO ME I POSSIBLY NEED A NEW ENGINE. I HAVEN'T RECEIVED ANY CONTACT BACK FROM THEM FOR THAT NEW …

Look up ODI 11104038 at NHTSA ↗

15
ODI 11074593 · 19,233 mi

WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN…

Look up ODI 11074593 at NHTSA ↗

ODI 11111987 · 52,000 mi

ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.

Look up ODI 11111987 at NHTSA ↗

ODI 11175057 · 72,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Look up ODI 11175057 at NHTSA ↗

23
ODI 10935627 · 5,200 mi

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 …

Look up ODI 10935627 at NHTSA ↗

ODI 11093776 · 23,890 mi

THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOI…

Look up ODI 11093776 at NHTSA ↗

ODI 11099054 · 24,000 mi

BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NO…

Look up ODI 11099054 at NHTSA ↗

Unknown Or Other
43
ODI 10954055 · 5,978 mi

YESTERDAY I STARTED UP JEEP IN MY GARAGE, UPON WAITING FOR IT TO WARM UP I CAN HERE A CLICKING SOUND COMING FROM THE CENTER COUNSEL AREA, SO I BEND OR AND PUT MY EAR BY THE CARPET, IT SOUNDS LIKE IT IN THE TRANSMISSION, ITS STARTING TODAY TO SHIFT WEIRD,I NEED NUMBER TO TAKE IT TO A LOCAL DEALER TO CHECK, HEMET,CA MILEAGE-5978

Look up ODI 10954055 at NHTSA ↗

ODI 11054110 · 48,000 mi

SERVICE SHIFTER LIGHT RANDOMLY COMES ON. NOTHING ELSE SEEMS TO BE AFFECTED, SOMETIMES WHEN ENGINE IS TURNED OFF THEN BACK ON THE LIGHT DISAPPEARS. OTHER TIMES, IT REMAINS ON. THE DRIVE ABILITY OF THIS VEHICLE IS UNAFFECTED, HOW EVER SOMETHING IS OBVIOUSLY WRONG WITH THIS. THIS FIRST OCCURRED WHEN BACKING FROM MY DRIVEWAY, I SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE DINGED, AND THE LIGHT APPEARED ON MY DASH. NOW IT WILL RANDOMLY DO IT, DOESN'T MATTER WHEN OR WHERE, DRIVING DOWN THE ROAD, OR SIMPLY TURNING ON THE VEHICLE.

Look up ODI 11054110 at NHTSA ↗

ODI 11075812 · 3,000 mi

THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COM…

Look up ODI 11075812 at NHTSA ↗

56
ODI 10920472 · 12,000 mi

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

Look up ODI 10920472 at NHTSA ↗

ODI 10935361

MY 2016 JEEP CHEROKEE LATITUDE CAUGHT FIRE, BEHIND THE ENGINE, WHILE I WAS DRIVING IT. I WAS ABLE TO EXTINGUISH THE FIRE WITH THE HELP OF TWO-THREE BYSTANDERS AND THE FIRE DEPARTMENT. THERE WAS A POLICE REPORT TAKEN. WHILE THERE IS A RECALL FOR A AUTO REAR-LIFT GATE, MY JEEP CHEROKEE DOES NOT HAVE THAT FEATURE AND THE FIRE STARTED AND WAS LOCATED BELOW THE VEHICLE AND RIGHT BEHIND THE ENGINE. *TR

Look up ODI 10935361 at NHTSA ↗

ODI 10935627 · 5,200 mi

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 …

Look up ODI 10935627 at NHTSA ↗

—
68
ODI 10933822 · 3,000 mi

UCONNECT SYSTEM KEY FOB WITH REMOTE START CAPABILITY IS ABLE TO START THE VEHICLE ACCIDENTALLY IF THE FOB START BUTTON IS DEPRESSED IN A POCKET. IN THE INSTANCE IN QUESTION, VEHICLE WAS PARKED IN HOME GARAGE, FOB WAS IN POCKET OF OWNER INSIDE THE HOME. OWNER WALKED INTO GARAGE TO FIND VEHICLE WAS RUNNING. REMOTE START FEATURE OF FOB CANNOT BE DISABLED.

Look up ODI 10933822 at NHTSA ↗

ODI 10993211 · 25,000 mi

WATER SATURATING FLOOR AND CARPETS UNDER FLOOR MATS, PASSENGER FRONT AND REAR. MAY BE THE CAUSE OF INTERMITANT DOOR LOCKS , AND AT TIME UCONNECT RADIO AND CLIMATE CONTROL SYSTEM RESTARTS. FIRST VISIT TO DEALER, DEALER RESEALED/REWELDED ROCKER PANELS AND IMPROPERLY SEALED AREAS. SECOND VIST DEALER STATED THE LEAKING WAS A SUN ROOF. HOWEVER, VEHICLE DOESN'T HAVE A SUN ROOF. ? THE DEALER IS UNABLE TO REPLICATE WATER COMING IN FROM RAIN BUT HAS NOT CHECKED AC CONDENSATION OR OTHER MEANS OF ENTRY THAT WE KNOW OF. WATER DOES APPEAR TO SHOW UP FASTER…

Look up ODI 10993211 at NHTSA ↗

ODI 11091251 · 40,500 mi

I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VE…

Look up ODI 11091251 at NHTSA ↗

8
ODI 11015048

PUT JEEP IN PARK WENT IN BUILDING TO GRAB SOMETHING. CAME OUT JEEP ROLLED FORWARD INTO LOADING DOCK AT HUSBANDS JOB.

Look up ODI 11015048 at NHTSA ↗

ODI 11339037 · 25,000 mi

SINGLE CLICK HEARD FROM BRAKE AREA AT THE END OF BRAKING. DOESN'T HAPPEN IF YOU TURN OF STABILITY CONTROL OR PUT INTO SNOW OR SPORT MODE. DEALERSHIP CANT FIND REASON FOR LOUD CLICK. ROTORS AND PADS REPLACED, HAPPENS ABOUT 50% OF TIMES BRAKING.

Look up ODI 11339037 at NHTSA ↗

ODI 11388579

1. THE NEW BATTERY WAS COMPLETELY DEAD ON MY 2016 JEEP CHEROKEE LATITUDE AND BOUGHT A NEW BATTERY ON MAY 28, 2020 AND ON 1-17-21 THE NEW BATTERY IS COMPLETELY DEAD. 2. WHEN BACKING OUT OF THE DRIVE WAY THE EMERGENCY BRAKE COMES ON AND BRAKES THE CAR, I DISENGAGED THE BRAKE AND CONTINUED OUT OF DRIVE WAY AND WILL DO IT AGAIN. THIS HAS HAPPENED ON 3 OCCASIONS.

Look up ODI 11388579 at NHTSA ↗

9
ODI 11100764 · 49,990 mi

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE …

Look up ODI 11100764 at NHTSA ↗

ODI 11130637 · 200 mi

I HAVE HAD TRANSMISSION ISSUES SINCE BUYING THE VEHICLE. I HAVE BEEN TO THE DEALER ABOUT 3 OR 4 TIMES TO HAVE THE ISSUE FIXED AND IT WAS NEVER FIXED. LOW POWER, HESITATIONS IN ACCELERATION, RANDOMLY DROPPING SPEED WHILE ACCELERATION, AND COMPLETE LOSS OF POWER. IT HAPPENS WHEN IN MOTION AT ALL SPEEDS BUT MOSTLY AT SPEEDS UNDER 40 MPH. IT ALL CONTINUES TO THIS DAY AND I HAVE ALL BUT GIVEN UP ON GETTING CHRYSLER TO TAKE RESPONSIBILITY. I AM SOMETIMES EVEN AFRAID TO DRIVE THE VEHICLE WHEN ONE OR MORE OF THESE SYMPTOMS HAPPENS. CHRYSLER NEEDS TO TA…

Look up ODI 11130637 at NHTSA ↗

ODI 11152938 · 40,000 mi

MY VEHICLE STALLS WHILE DRIVING; ON THE EXPRESSWAY, AFTER A CAR WASH, IN THE SCHOOL PARKING LOT. THIS IS VERY DANGEROUS!! IT HAPPENED 3 TIMES DURING RUSH HOUR TRAFFIC ON A FRIDAY NIGHT. ONLINE COMPLAINTS ARE PLENTIFUL...THIS NEEDS TO BE ADDRESSED, SOMEONE IS GOING TO BE SERIOUSLY HURT!! CURRENTLY AT THE SHOP, THEY CANNOT FIGURE OUT WHAT THE ISSUE IS. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.

Look up ODI 11152938 at NHTSA ↗

4
ODI 11062836 · 12,700 mi

JEEP WOBBLE. I WAS TOWING MY VEHICLE BEHIND MY MOTOR HOME. I HAD TRAVELED APPROXIMATELY 300 MILES WITHOUT PROBLEMS. NEAR THE END OF MY TRIP I MADE A RIGHT TURN. JUST AFTER MAKING THE TURN I FELT A VIOLENT SHAKING. THE INCIDENT OCCURRED AT LOW SPEED ESTIMATED TO BE 20 TO 25 MILE PER HOUR. I LOOKED INTO THE REAR CAMERA AND WAS ABLE TO SEE THE VEHICLE OSCILLATING FROM SIDE TO SIDE.I IMMEDIATELY SLOWED TO A STOP TO GET THE SHAKING TO STOP. SINCE I WAS BLOCKING TRAFFIC I CONTINUED ON TO A SAFE PLACE. AFTER PROCEEDING ABOUT A MILE TO MY DESTINATION,…

Look up ODI 11062836 at NHTSA ↗

ODI 11112475 · 54,500 mi

MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RE…

Look up ODI 11112475 at NHTSA ↗

ODI 11240784 · 60,000 mi

SERVICE SHIFTER NOTIFICATION KEEPS POPPING UP AND YOU MUST STOP VEHICLE AND TURN IT OFF AND OPEN THE DOOR TO RESET IT. APPARENTLY THERE IS A PLASTIC PIECE THAT GOES BAD AND HAS TO BE REPLACED. THIS HAS HAPPENED A LOT SO WHY IS THERE NO RECALL?

Look up ODI 11240784 at NHTSA ↗

9
ODI 10935627 · 5,200 mi

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 …

Look up ODI 10935627 at NHTSA ↗

ODI 11093776 · 23,890 mi

THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOI…

Look up ODI 11093776 at NHTSA ↗

ODI 11150431 · 61,000 mi

AT 61,000 MILES MY JEEP STARTED HAVING A STRONG FUEL SMELL IN THE CABIN AFTER COMING TO A STOP WITH THE AUTO-START DIS-ENGAGED. READING ONLINE, MANY PEOPLE ON THE FORUMS HAVE SIMILAR ISSUES WITH CHEROKEES SINCE THE EARLY 2000'S WITH NO KNOWN MALFUNCTION TO FIX. THE EXHAUST SMELL HAS CAUSED HEADACHES IN THE LAST WEEK.

Look up ODI 11150431 at NHTSA ↗

Electrical System
80
ODI 10923732 · 7,000 mi

THE UCONNECT UNIT QUIT WORKING THEREFORE NO WAY TO ADJUST RADIO, HEAT, USE, BLUETOOTH, BACKUP CAMERA STAYS ON WHEN DRIVING FRONTWARDS DOWN ROAD, ETC. CANNOT USE REGULAR KNOBS TO ADJUST. HAVE NOW BEEN WAITING ALMOST 2 WEEKS FOR A NEW RADIO TO SEE IF THAT FIXES THE PROBLEM. ALSO THUMPING NOISE IN THE RIGHT FRONT IN WHEN MAKING A TURN & GOING OVER A BUMP AT SAME TIME. BUYING A BRAND NEW VEHICLE YOU SHOULD NOT HAVE TO WORRY ABOUT PROBLEMS LIKE THIS AFTER OWNING IT FOR LESS THAN 6 MONTHS. *TR

Look up ODI 10923732 at NHTSA ↗

ODI 10995908 · 25,000 mi

BEGINNING ABOUT TWO MONTH AGO, I HAVE BEEN GOING BACK TO THE DEALER FOR DRIVE TRAIN RELATED ISSUES. THE INITIAL ISSUE WAS A FAILED REAR HUB AT AROUND 25,000 MILES WHICH WAS FOUND DURING AN OIL CHANGE. NEXT, THE MAIN DRIVE SHAFT (PROPELLER SHAFT) BEGAN MAKING GRINDING NOISES AS WELL AS A WOBBLE/THUMPING SOUND AT HIGHWAY SPEEDS. THE GRINDING SOUND WAS RESOLVED BUT THE WOBBLE/THUMPING CONTINUED. THE FOLLOWUP FOR THAT SOUND FOUND FAILED HALF-SHAFTS (BOTH SIDES), FAILED REAR DIFFERENTIAL, AND FAILED TRANSFER CASE/MODULE. THE CAR WAS RETURNED TO ME W…

Look up ODI 10995908 at NHTSA ↗

ODI 11010514 · 13,000 mi

1) CAR STALLS AT RANDOM WITHOUT WARNING AND NO APPARENT CAUSE. I'VE HAD THE CAR STALL AT LOW SPEEDS AFTER TURNING (ABLE TO RESTART) BUT MOST SIGNIFICANTLY AN INCIDENT OCCURRING 7/9/2017 WHEN I LOST ALL ACCELERATION ON THE INTERSTATE AT 65MPH WHILE TOWING A 3500LB TRAILER. THE TACHOMETER AND SPEEDODOMETER DROPPED IMMEDIATELY TO ZERO. TOTAL SHUTDOWN. CONCURRENTLY ALL THE ELECTRONICS SHUTDOWN, INCLUDING POWER BRAKES. THANKFULLY I WAS ON A FLAT STRETCH OF ROAD AND WAS ABLE TO DRIFT INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART; NO ELECTRICAL C…

Look up ODI 11010514 at NHTSA ↗

70
ODI 10936535 · 2,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING PARKED OVERNIGHT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,000.

Look up ODI 10936535 at NHTSA ↗

ODI 11019404 · 11,000 mi

WHILE DRIVING, VEHICLE SHUTS DOWN UNEXPECTEDLY AND WILL NOT RESTART. FIVE + INCIDENTS HAVE OCCURRED THIS YEAR ALONE, FIRST INCIDENT OCCURRED ON JAN 25, 2017 - THE MOST RECENT OCCURRED TODAY AUG 24, 2017. AN ENGINE REPLACEMENT HAS BEEN COMPLETED ON THE VEHICLE, HOWEVER NEW/RELATED FAULTY ISSUES HAVE BEEN IDENTIFIED TO INCLUDE THE TRANSMISSION AND SOFTWARE PROGRAMMING. EVEN AFTER THE SO-CALLED REPAIRS ARE COMPLETED, THE VEHICLE CONTINUES TO SHUT DOWN. ALL INCIDENTS HAVE OCCURRED WHILE DRIVING, TURNING, STOPPED ON CITY STREETS, AND WHEN ATTEM…

Look up ODI 11019404 at NHTSA ↗

ODI 11046917 · 40,200 mi

I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAM…

Look up ODI 11046917 at NHTSA ↗

68
ODI 10933822 · 3,000 mi

UCONNECT SYSTEM KEY FOB WITH REMOTE START CAPABILITY IS ABLE TO START THE VEHICLE ACCIDENTALLY IF THE FOB START BUTTON IS DEPRESSED IN A POCKET. IN THE INSTANCE IN QUESTION, VEHICLE WAS PARKED IN HOME GARAGE, FOB WAS IN POCKET OF OWNER INSIDE THE HOME. OWNER WALKED INTO GARAGE TO FIND VEHICLE WAS RUNNING. REMOTE START FEATURE OF FOB CANNOT BE DISABLED.

Look up ODI 10933822 at NHTSA ↗

ODI 10993211 · 25,000 mi

WATER SATURATING FLOOR AND CARPETS UNDER FLOOR MATS, PASSENGER FRONT AND REAR. MAY BE THE CAUSE OF INTERMITANT DOOR LOCKS , AND AT TIME UCONNECT RADIO AND CLIMATE CONTROL SYSTEM RESTARTS. FIRST VISIT TO DEALER, DEALER RESEALED/REWELDED ROCKER PANELS AND IMPROPERLY SEALED AREAS. SECOND VIST DEALER STATED THE LEAKING WAS A SUN ROOF. HOWEVER, VEHICLE DOESN'T HAVE A SUN ROOF. ? THE DEALER IS UNABLE TO REPLICATE WATER COMING IN FROM RAIN BUT HAS NOT CHECKED AC CONDENSATION OR OTHER MEANS OF ENTRY THAT WE KNOW OF. WATER DOES APPEAR TO SHOW UP FASTER…

Look up ODI 10993211 at NHTSA ↗

ODI 11091251 · 40,500 mi

I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VE…

Look up ODI 11091251 at NHTSA ↗

—
31
ODI 10966577 · 1,200 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILE…

Look up ODI 10966577 at NHTSA ↗

ODI 11064549 · 20,673 mi

"TAKATA RECALL" I HAVE HAD MY CAR LOOKED AT A COUPLE TIMES FOR THE SAME ISSUES AND NO LUCK GETTING IT FIXED. WHILE DRIVING ON BOTH HIGHWAY AND REGULAR ROADS I WILL GET A WARNING CHIME AND ALL OF A SUDDEN MY SERVICE PARKING BRAKE, ABS, TRACTION CONTROL, AND FOUR WHEEL DRIVE- OVERHEATED LIGHTS COME ON. I THEN LOSE POWER STEERING, THE STEERING WHEEL BECOMES VERY STIFF AND THE BRAKES STOP WORKING. IT IS VERY SCARY ESPECIALLY IN THE WINTER TIME, TO NOT BE ABLE TO CONTROL YOUR VEHICLE. I AM PREGNANT AND HAVE A 2 YEAR OLD CHILD AND DO NOT WANT THIS JE…

Look up ODI 11064549 at NHTSA ↗

ODI 11110967 · 25,000 mi

AUTO ON/OFF WILL STOP WORKING AND NOTIFY ME ON MY SCREEN. IT WILL STATE I NEED TO GET IT SERVICED. ALSO IT WILL POP UP THAT THE GEAR SHIFTER STOPS WORKING, AND NEED TO GET IT SERVICED. BOTH WILL DISAPPEAR AFTER ENGINE IS TURNED OFF AND BACK ON.

Look up ODI 11110967 at NHTSA ↗

19
ODI 11000611 · 10,200 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE'S SPEED SUDDENLY INCREASED TO APPROXIMATELY 30 MPH. THE DRIVER CRASHED INTO A TRAFFIC CONE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT ALSO INDICATED THAT THE REAR WINDSHIELD WIPER SUDDENLY STOPPED OPERATING. ON SOME OCCASIONS, AFTER REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH A MESSAGE INDICATING "KEY INSERTED" WOULD DISPLAY. THE VEHICLE WAS TAKEN TO HUNTINGTON JEEP IN HUNTINGTON, NEW YORK, BUT THE FAILURES COULD NOT BE …

Look up ODI 11000611 at NHTSA ↗

ODI 11010514 · 13,000 mi

1) CAR STALLS AT RANDOM WITHOUT WARNING AND NO APPARENT CAUSE. I'VE HAD THE CAR STALL AT LOW SPEEDS AFTER TURNING (ABLE TO RESTART) BUT MOST SIGNIFICANTLY AN INCIDENT OCCURRING 7/9/2017 WHEN I LOST ALL ACCELERATION ON THE INTERSTATE AT 65MPH WHILE TOWING A 3500LB TRAILER. THE TACHOMETER AND SPEEDODOMETER DROPPED IMMEDIATELY TO ZERO. TOTAL SHUTDOWN. CONCURRENTLY ALL THE ELECTRONICS SHUTDOWN, INCLUDING POWER BRAKES. THANKFULLY I WAS ON A FLAT STRETCH OF ROAD AND WAS ABLE TO DRIFT INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART; NO ELECTRICAL C…

Look up ODI 11010514 at NHTSA ↗

ODI 11080941 · 27,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.

Look up ODI 11080941 at NHTSA ↗

10
ODI 11064549 · 20,673 mi

"TAKATA RECALL" I HAVE HAD MY CAR LOOKED AT A COUPLE TIMES FOR THE SAME ISSUES AND NO LUCK GETTING IT FIXED. WHILE DRIVING ON BOTH HIGHWAY AND REGULAR ROADS I WILL GET A WARNING CHIME AND ALL OF A SUDDEN MY SERVICE PARKING BRAKE, ABS, TRACTION CONTROL, AND FOUR WHEEL DRIVE- OVERHEATED LIGHTS COME ON. I THEN LOSE POWER STEERING, THE STEERING WHEEL BECOMES VERY STIFF AND THE BRAKES STOP WORKING. IT IS VERY SCARY ESPECIALLY IN THE WINTER TIME, TO NOT BE ABLE TO CONTROL YOUR VEHICLE. I AM PREGNANT AND HAVE A 2 YEAR OLD CHILD AND DO NOT WANT THIS JE…

Look up ODI 11064549 at NHTSA ↗

ODI 11074593 · 19,233 mi

WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN…

Look up ODI 11074593 at NHTSA ↗

ODI 11163118 · 51,000 mi

WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.

Look up ODI 11163118 at NHTSA ↗

6
ODI 10895202 · 25,000 mi

PURCHASED 2016 JEEP CHEROKEE BRAND NEW FROM SUSANVILLE AUTO CENTER AND THE CAR HAS NOW BEEN IN THE SHOP 6 TIMES AND TOWED IN THE LAST TIME. IT HAS NOW FRIED THE COIL AND THE SPARK PLUGS. IT HAS BEEN IN FOR 2 WHEEL SENSORS, THERMOSTATE REPLACEMENT AT 1500 MILE, COOLANT LEAK AT 2500 AND NOW THE COIL AND PLUG ISSUE WHILE DRIVING HOME FROM AUBURN CA OVER 200 MILES FROM HOME CAR STARTED JERKING DASH FLICKERING AND USE OVER 3/4 TANK OF GAS IN 50 MILE AND WOULD ONLY GO 45MPH AT 25K. I DRIVE FOR A LIVING AN CAN NOT AFFORD TO BE STRANDED IN THE MIDDLE O…

Look up ODI 10895202 at NHTSA ↗

ODI 11406067 · 68,000 mi

THE SHIFTER LIGHT CAME ON ON 04/01/2021. IT REMAINED ON THE ENTIRE TRIP HOME FROM MY SCHOOL OF EMPLOYMENT. I NOTED THIS IS A POPULAR PROBLEM WITH THIS MODEL. PREVIOUSLY, I HAD VERY SCARY PROBLEMS WITH ACCELERATION SEVERAL TIMES AND THIS IS DOCUMENTED IN AN ONGOING SUIT THAT HAS NOT BEEN RESOLVED.

Look up ODI 11406067 at NHTSA ↗

ODI 11507576

While driving, when attempting to accelerate, the vehicle dies. Have to pull over, shift into park and attempt to restart. Sometimes restarts quickly, sometimes you have to crank and crank. Also dies if you have to stop suddenly. Example, when someone pulls out in front of you or changes lane/swerves in front of you. Problem was intermittent, in cold weather, when vehicle was cold. Now, it is likely to happen at any time. This creates a dangerous situation, trying to get off of the road when it dies. Check engine light is on, and "lightning bo…

Look up ODI 11507576 at NHTSA ↗

Service Brakes
12
ODI 11000739 · 13,000 mi

PURCHASED MY 2015 JEEP CHEROKEE IN SEPTEMBER 2015 BRAND NEW WITH 19 MILES. THE CAR STARTED OFF RUNNING GREAT I LOVED IT. BY APRIL 2016, I NOTICED THE CAR BEGAN TO DRIVE DIFFERENTLY AND AT FIRST I DIDN'T THINK MUCH OF IT BUT IT GOT WORSE AND WORSE. BY OCTOBER MY CAR WAS JERKING SO BAD, STALLING SOMETIMES AND ACCELERATING SOMETIMES ON IT'S ON.I TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE TRANSMISSION WITH ONLY 11000 MILES ON THE VEHICLE. MY CAR DROVE LIKE IT ONCE USED TO UNTIL ABOUT THE END OF JANUARY 2017. THE CAR BEGAN TO ACCELERATE …

Look up ODI 11000739 at NHTSA ↗

ODI 11120756 · 35,600 mi

I BOUGHT NEW JEEP CHEROKEE 2016 3.2 L IN SEP. 2016. WAS VERY HAPPY FOR FIRST FEW MONTHS AND THEN I NOTICED I GOT JERK WHILE I WAS DRIVING. I INFORMED THE DEALERSHIP GUY BUT, HE SAID THAT'S NORMAL IT HAPPENED BECAUSE OF AUTOMATIC TRANSMISSION. AFTER COUPLE A MONTHS I GOT SERVICE SHIFTER LIGHT ON. I WENT TO THE DEALERSHIP AND THEY UPDATED SOFTWARE. IT WAS BACK UP AGAIN WITH IN A WEEK SO I DECIDED TO CHANGE THE DEALERSHIP. I WENT ANOTHER JEEP DEALERSHIP GOT ERROR CODE AND FIX IT. IT WAS WORKING FINE FOR AT LEAST THREE MONTHS AND I GOT BACK SERVICE…

Look up ODI 11120756 at NHTSA ↗

ODI 11124640 · 67,000 mi

THE DRIVER INFORMATION CENTER SAYS SERVICE SHIFTER. WHEN ACTIVE, THE MANUAL SHIFT DOESN'T WORK BUT FORWARD REVERSE AND PARK DO NOT SEEM TO BE AFFECTED. IF YOU STOP SHUT OFF THE VEHICLE AND RESTART, IT CLEARS. IT STARTED DOING THIS 6-9 MONTHS AGO ONCE IN A WHILE BUT NOW DOES IT SEVERAL TIMES A DAY DEPENDING ON AMOUNT OF DRIVING. WE BROUGHT IT INTO THE DEALER TO HAVE IT CHECKED AND THEY SAID THERE WAS NO CODES OR PHYSICAL PROBLEMS BUT COULD REPLACE THE SHIFTER TO SEE IF THIS WOULD FIX THE PROBLEM. WE ELECTED NOT TO DO THIS AT THE PRESENT TIME…

Look up ODI 11124640 at NHTSA ↗

14
ODI 11120756 · 35,600 mi

I BOUGHT NEW JEEP CHEROKEE 2016 3.2 L IN SEP. 2016. WAS VERY HAPPY FOR FIRST FEW MONTHS AND THEN I NOTICED I GOT JERK WHILE I WAS DRIVING. I INFORMED THE DEALERSHIP GUY BUT, HE SAID THAT'S NORMAL IT HAPPENED BECAUSE OF AUTOMATIC TRANSMISSION. AFTER COUPLE A MONTHS I GOT SERVICE SHIFTER LIGHT ON. I WENT TO THE DEALERSHIP AND THEY UPDATED SOFTWARE. IT WAS BACK UP AGAIN WITH IN A WEEK SO I DECIDED TO CHANGE THE DEALERSHIP. I WENT ANOTHER JEEP DEALERSHIP GOT ERROR CODE AND FIX IT. IT WAS WORKING FINE FOR AT LEAST THREE MONTHS AND I GOT BACK SERVICE…

Look up ODI 11120756 at NHTSA ↗

ODI 11145094 · 23,690 mi

SHORTLY AFTER A RIGHT TURN INTO A SHORT STEEP UPHILL SECTION OF ROAD, THE CAR JUST DIED. THERE WERE NO WARNING LIGHTS. THE DISPLAY MESSAGE SAID TO SHIFT INTO P THEN SELECT A GEAR. THE CAR HAD NO FUNCTIONALITY, IT WAS DEAD AND STARTED ROLLING BACKWARDS TOWARDS THE INTERSECTION. PUT IN PARK AND TRIED TO RESTART - CHECK ENGINE LIGHT CAME ON, AND WAS ABLE TO OPERATE FOOT BRAKE WHICH WAS ALSO UNRESPONSIVE TO THAT POINT - PANICKING THAT THE CAR WOULD ROLL ACROSS THE INTERSECTION INTO THE DITCH. CAR WOULD NOT HOWEVER START. AFTER A FEW MINUTES AND TR…

Look up ODI 11145094 at NHTSA ↗

ODI 11209296 · 41,000 mi

VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE O…

Look up ODI 11209296 at NHTSA ↗

8
ODI 11015048

PUT JEEP IN PARK WENT IN BUILDING TO GRAB SOMETHING. CAME OUT JEEP ROLLED FORWARD INTO LOADING DOCK AT HUSBANDS JOB.

Look up ODI 11015048 at NHTSA ↗

ODI 11339037 · 25,000 mi

SINGLE CLICK HEARD FROM BRAKE AREA AT THE END OF BRAKING. DOESN'T HAPPEN IF YOU TURN OF STABILITY CONTROL OR PUT INTO SNOW OR SPORT MODE. DEALERSHIP CANT FIND REASON FOR LOUD CLICK. ROTORS AND PADS REPLACED, HAPPENS ABOUT 50% OF TIMES BRAKING.

Look up ODI 11339037 at NHTSA ↗

ODI 11388579

1. THE NEW BATTERY WAS COMPLETELY DEAD ON MY 2016 JEEP CHEROKEE LATITUDE AND BOUGHT A NEW BATTERY ON MAY 28, 2020 AND ON 1-17-21 THE NEW BATTERY IS COMPLETELY DEAD. 2. WHEN BACKING OUT OF THE DRIVE WAY THE EMERGENCY BRAKE COMES ON AND BRAKES THE CAR, I DISENGAGED THE BRAKE AND CONTINUED OUT OF DRIVE WAY AND WILL DO IT AGAIN. THIS HAS HAPPENED ON 3 OCCASIONS.

Look up ODI 11388579 at NHTSA ↗

31
ODI 10966577 · 1,200 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILE…

Look up ODI 10966577 at NHTSA ↗

ODI 11064549 · 20,673 mi

"TAKATA RECALL" I HAVE HAD MY CAR LOOKED AT A COUPLE TIMES FOR THE SAME ISSUES AND NO LUCK GETTING IT FIXED. WHILE DRIVING ON BOTH HIGHWAY AND REGULAR ROADS I WILL GET A WARNING CHIME AND ALL OF A SUDDEN MY SERVICE PARKING BRAKE, ABS, TRACTION CONTROL, AND FOUR WHEEL DRIVE- OVERHEATED LIGHTS COME ON. I THEN LOSE POWER STEERING, THE STEERING WHEEL BECOMES VERY STIFF AND THE BRAKES STOP WORKING. IT IS VERY SCARY ESPECIALLY IN THE WINTER TIME, TO NOT BE ABLE TO CONTROL YOUR VEHICLE. I AM PREGNANT AND HAVE A 2 YEAR OLD CHILD AND DO NOT WANT THIS JE…

Look up ODI 11064549 at NHTSA ↗

ODI 11110967 · 25,000 mi

AUTO ON/OFF WILL STOP WORKING AND NOTIFY ME ON MY SCREEN. IT WILL STATE I NEED TO GET IT SERVICED. ALSO IT WILL POP UP THAT THE GEAR SHIFTER STOPS WORKING, AND NEED TO GET IT SERVICED. BOTH WILL DISAPPEAR AFTER ENGINE IS TURNED OFF AND BACK ON.

Look up ODI 11110967 at NHTSA ↗

—
3
ODI 11154841 · 26,000 mi

WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.

Look up ODI 11154841 at NHTSA ↗

ODI 11287651 · 43,000 mi

ENGINE SHUT OFF WHILE VEHICLE IN MOTION WITH FOOT ON ACCELERATOR (TRAVELING ~10MPH). . LOST POWER STEERING AND BRAKES. NOTICE APPEARED ON DASHBOARD ABOUT SHIFTER. TRIED TO POWER ENGINE BACK ON TO NO AVAIL. WAITED A COUPLE OF MINUTES AND VEHICLE WAS ABLE TO START AGAIN.

Look up ODI 11287651 at NHTSA ↗

ODI 11291491 · 58,500 mi

DRIVING AT NIGHT IN THE RAIN ON THE HIGHWAY 60 MPH. LOST POWER STEERING, BRAKES, FORWARD WARNING COLLISION AND OTHER CONTROLS. LOST CONTROL OF THE VEHICLE CRASH INTO THE EMBANKMENT. ALMOST ROLLED THE VEHICLE. DEALER STATED STEERING MODULAR FAILED AND REPLACED STEERING RACK AND PINON SYSTEM. DEALER STATED 12 ACTIVE COMPUTER CODES SHUT DOWN ALL OF ABOVE FUNCTIONS. DEALER STATED COMPUTER STEERING COMPUTER MODULE FAILED CAUSING STEERING AND OTHER FUNCTIONS TO FAIL.

Look up ODI 11291491 at NHTSA ↗

10
ODI 10956105 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKE INDEPENDENTLY ACTIVATED ON ITS OWN WHILE BEING TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRING HARNESS AND THE POWER STEERING NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Look up ODI 10956105 at NHTSA ↗

ODI 11064549 · 20,673 mi

"TAKATA RECALL" I HAVE HAD MY CAR LOOKED AT A COUPLE TIMES FOR THE SAME ISSUES AND NO LUCK GETTING IT FIXED. WHILE DRIVING ON BOTH HIGHWAY AND REGULAR ROADS I WILL GET A WARNING CHIME AND ALL OF A SUDDEN MY SERVICE PARKING BRAKE, ABS, TRACTION CONTROL, AND FOUR WHEEL DRIVE- OVERHEATED LIGHTS COME ON. I THEN LOSE POWER STEERING, THE STEERING WHEEL BECOMES VERY STIFF AND THE BRAKES STOP WORKING. IT IS VERY SCARY ESPECIALLY IN THE WINTER TIME, TO NOT BE ABLE TO CONTROL YOUR VEHICLE. I AM PREGNANT AND HAVE A 2 YEAR OLD CHILD AND DO NOT WANT THIS JE…

Look up ODI 11064549 at NHTSA ↗

ODI 11113828 · 1,100 mi

AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE…

Look up ODI 11113828 at NHTSA ↗

0
Vehicle Speed Control
26
ODI 10875979 · 8,986 mi

TL* THE CONTACT RENTED A 2016 JEEP CHEROKEE. WHILE IN REVERSE AND APPLYING THE BRAKES, THE RENTED VEHICLE INDEPENDENTLY ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. ....UPDATED 08/29/16 *BF THE CONSUMER STATED THE VEHICLE SLIPPED OUT OF GEAR SEVERAL TIMES WHILE ATTEMPTING TO PARK

Look up ODI 10875979 at NHTSA ↗

ODI 10940213 · 1 mi

SETTING CRUISE DOES NOT HOLD WITH EVEN VERY MINOR INCLINE/DECLINE NO MATTER WHAT SPEED SET IS. THE INCREASE OF SPEED DURING SET CRUISE IS ALARMING AT OVER 10+ MILES AT MEDIUM DECLINE, AND AT SOME POINT CAR TRIES TO SLOW DOWN, BUT IT IS NOT A SMOOTH TRANSITION, AS IT FEELS JERKY. I HAVE TAKEN TO LICAL JEEP DEALER, BUT THEY SAID MAYBE AFTR "COMPUTER UPDATES", IT WOULD REMEDY IT. NOT! I CAN BE ON A BOULEVARD, STREET, HIGHWAY, ETC... I HAVE ANOTHER APPOINTMENT FOR 1-13-2017 WHILE LATITUDE STILL HAS WARRANTY...NO DEALER IS ABLE TO GET VEHICLES IN…

Look up ODI 10940213 at NHTSA ↗

ODI 10946246 · 4,000 mi

WHILE DRIVING 45 MPH ON STRAIGHT HIGHWAY GOING DOWNHILL UNDER ENGINE POWER WITH CRUISE CONTROL ON AND SET AT 45 MPH TRANSMISSION DOWNSHIFTS AND UPSHIFTS ABRUPTLY AND RPM INCREASES AND SPEED SURGES INCREASES TO 63 MPH. GOING DOWN SAME HILL AR 45 MPH WITHOUT CRUISE CONTROL ON NEXT TRIP CAR COASTS ONLY TO 50 MPH. *TR

Look up ODI 10946246 at NHTSA ↗

24
ODI 11082415 · 30,000 mi

MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.

Look up ODI 11082415 at NHTSA ↗

ODI 11100764 · 49,990 mi

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE …

Look up ODI 11100764 at NHTSA ↗

ODI 11104038

TAKATA RECALL: I BOUGHT THE CAR IN JUNE OF 2016. TWO MONTHS LATER I WENT INTO THE DEALER TO COMPLAIN ABOUT MY CAR SHAKING AND THE ACCELERATOR HOW MY CAR FEELS AS IF IT'S SHIFTING GEARS. THEY TAKE MY CAR TO CHECK AND TOLD ME THEY CAN NOT DUPLICATE THE ISSUE SO I RECEIVED MY CAR BACK. THEN DURING THE SUMMER ONCE AGAIN IN 2017 THE CAR WAS SHAKING VERY BAD DEALER WAS ON STRIKE SO I HAD TO GO TO ANOTHER JEEP DEALER. THEY 'SOLVED' THE SHAKING AND MENTIONED TO ME I POSSIBLY NEED A NEW ENGINE. I HAVEN'T RECEIVED ANY CONTACT BACK FROM THEM FOR THAT NEW …

Look up ODI 11104038 at NHTSA ↗

9
ODI 11100764 · 49,990 mi

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE …

Look up ODI 11100764 at NHTSA ↗

ODI 11130637 · 200 mi

I HAVE HAD TRANSMISSION ISSUES SINCE BUYING THE VEHICLE. I HAVE BEEN TO THE DEALER ABOUT 3 OR 4 TIMES TO HAVE THE ISSUE FIXED AND IT WAS NEVER FIXED. LOW POWER, HESITATIONS IN ACCELERATION, RANDOMLY DROPPING SPEED WHILE ACCELERATION, AND COMPLETE LOSS OF POWER. IT HAPPENS WHEN IN MOTION AT ALL SPEEDS BUT MOSTLY AT SPEEDS UNDER 40 MPH. IT ALL CONTINUES TO THIS DAY AND I HAVE ALL BUT GIVEN UP ON GETTING CHRYSLER TO TAKE RESPONSIBILITY. I AM SOMETIMES EVEN AFRAID TO DRIVE THE VEHICLE WHEN ONE OR MORE OF THESE SYMPTOMS HAPPENS. CHRYSLER NEEDS TO TA…

Look up ODI 11130637 at NHTSA ↗

ODI 11152938 · 40,000 mi

MY VEHICLE STALLS WHILE DRIVING; ON THE EXPRESSWAY, AFTER A CAR WASH, IN THE SCHOOL PARKING LOT. THIS IS VERY DANGEROUS!! IT HAPPENED 3 TIMES DURING RUSH HOUR TRAFFIC ON A FRIDAY NIGHT. ONLINE COMPLAINTS ARE PLENTIFUL...THIS NEEDS TO BE ADDRESSED, SOMEONE IS GOING TO BE SERIOUSLY HURT!! CURRENTLY AT THE SHOP, THEY CANNOT FIGURE OUT WHAT THE ISSUE IS. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.

Look up ODI 11152938 at NHTSA ↗

19
ODI 11000611 · 10,200 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE'S SPEED SUDDENLY INCREASED TO APPROXIMATELY 30 MPH. THE DRIVER CRASHED INTO A TRAFFIC CONE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT ALSO INDICATED THAT THE REAR WINDSHIELD WIPER SUDDENLY STOPPED OPERATING. ON SOME OCCASIONS, AFTER REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH A MESSAGE INDICATING "KEY INSERTED" WOULD DISPLAY. THE VEHICLE WAS TAKEN TO HUNTINGTON JEEP IN HUNTINGTON, NEW YORK, BUT THE FAILURES COULD NOT BE …

Look up ODI 11000611 at NHTSA ↗

ODI 11010514 · 13,000 mi

1) CAR STALLS AT RANDOM WITHOUT WARNING AND NO APPARENT CAUSE. I'VE HAD THE CAR STALL AT LOW SPEEDS AFTER TURNING (ABLE TO RESTART) BUT MOST SIGNIFICANTLY AN INCIDENT OCCURRING 7/9/2017 WHEN I LOST ALL ACCELERATION ON THE INTERSTATE AT 65MPH WHILE TOWING A 3500LB TRAILER. THE TACHOMETER AND SPEEDODOMETER DROPPED IMMEDIATELY TO ZERO. TOTAL SHUTDOWN. CONCURRENTLY ALL THE ELECTRONICS SHUTDOWN, INCLUDING POWER BRAKES. THANKFULLY I WAS ON A FLAT STRETCH OF ROAD AND WAS ABLE TO DRIFT INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART; NO ELECTRICAL C…

Look up ODI 11010514 at NHTSA ↗

ODI 11080941 · 27,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING UP A HILL, THE VEHICLE STALLED AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.

Look up ODI 11080941 at NHTSA ↗

3
ODI 11154841 · 26,000 mi

WHEN I WAS DRIVING AT HIGHWAY, ALL THE SUDDEN SERVICE TRANSMISSION LIGHT ON AND TRANSMISSION METER WENT UP TO THE HIGHEST POINT, CAR STOPPED BY ITSELF. BESIDE STEERING, EVERYTHING ELSE STOPPED WORKING. THANK GOD, I WAS NEXT TO EMERGENCY LINE. I ONLY GOT 30 SECOND TO GET OUT HIGH SPEED TRAFFIC ROAD.

Look up ODI 11154841 at NHTSA ↗

ODI 11287651 · 43,000 mi

ENGINE SHUT OFF WHILE VEHICLE IN MOTION WITH FOOT ON ACCELERATOR (TRAVELING ~10MPH). . LOST POWER STEERING AND BRAKES. NOTICE APPEARED ON DASHBOARD ABOUT SHIFTER. TRIED TO POWER ENGINE BACK ON TO NO AVAIL. WAITED A COUPLE OF MINUTES AND VEHICLE WAS ABLE TO START AGAIN.

Look up ODI 11287651 at NHTSA ↗

ODI 11291491 · 58,500 mi

DRIVING AT NIGHT IN THE RAIN ON THE HIGHWAY 60 MPH. LOST POWER STEERING, BRAKES, FORWARD WARNING COLLISION AND OTHER CONTROLS. LOST CONTROL OF THE VEHICLE CRASH INTO THE EMBANKMENT. ALMOST ROLLED THE VEHICLE. DEALER STATED STEERING MODULAR FAILED AND REPLACED STEERING RACK AND PINON SYSTEM. DEALER STATED 12 ACTIVE COMPUTER CODES SHUT DOWN ALL OF ABOVE FUNCTIONS. DEALER STATED COMPUTER STEERING COMPUTER MODULE FAILED CAUSING STEERING AND OTHER FUNCTIONS TO FAIL.

Look up ODI 11291491 at NHTSA ↗

—
9
ODI 10960107 · 10,500 mi

VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE.…

Look up ODI 10960107 at NHTSA ↗

ODI 11204198 · 71,000 mi

PURCHASED A 2016 JEEP CHEROKEE 2016 LATITUDE. HAD 70,000 MILES ON IT. TWO WEEKS INTO OWNING IT ON HARD TURNS THE BATTERY LIGHT AND DASH WOULD LIGHT UP. ON TWO OCCASIONS THE CAR WOULD BE MAKING A TURN (IN DRIVE) AND WOULD FAIL ACCELERATE OR CONTINUE IN THAT GESR CAUSES IT TO STALL INTO NEUTRAL AND THEN LOOSE STEERING CONTROL. THE CAR WOULD THEN SHAKE VIOLENTLY AND AFTER GETTING OUT OF THE WAY OF TRAFFIC IT WAS TURNED OFF. ONCE THE CAR WAS TURNED OFF THE CAR WOULD NOT START UNTIL 3 OR 4 TIMES. IMAGINE THIS HAPPENING ON THE ENTRANCE TO THE HIGH W…

Look up ODI 11204198 at NHTSA ↗

ODI 11252059 · 35,242 mi

PURCHASED 2106 JEEP CHEROKEE IN APRIL 2019. HAD CAR LOOKED OVER AND OIL CHANGED APRIL 19, 2019 @30,141 MILES. ON 8/14/19 THE VEHICLE STALLED WHILE LEAVING A STOP SIGN. TOTAL LOSS OF CONTROL OF THE CAR. DASHBOARD LIGHTS FLASH AND DISPLAY INSTRUCTS YOU TO PUT THE CAR IN PARK. AFTER 3 ATTEMPTS THE CAR STARTS. THOUGHT IT WAS A FLUKE. 8/24/19 THE SAME EVENT HAPPENS AGAIN, EXCEPT ON A BUSIER ROAD. VERY SCARY AND CONCERNED ABOUT BEING HIT FROM BEHIND. 4 ATTEMPTS TO RESTART CAR, FINALLY STARTS AND I DRIVE DIRECTLY TO MECHANIC. 8/27/19 HAPPENS MULTIPLE …

Look up ODI 11252059 at NHTSA ↗

2
ODI 11101597 · 33,000 mi

ON SEVERAL DIFFERENT OCCASIONS NOW, AFTER ACCELERATING FROM A COMPLETE STOP THE CAR WILL START TO ACCELERATE AND THEN IT'LL NO LONGER RESPOND TO PRESSING DOWN THE ACCELERATOR. THE ENGINE DOES NOT REV AND NO SPEED IS GAINED AS THE CAR CONTINUES TO COAST. I HAVE BEEN ABLE TO REMEDY IT BY SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. NO WARNING LIGHTS OR INDICATORS APPEAR SIGNALING AN ISSUE. THIS TYPICALLY HAPPENS ON CITY STREETS AFTER EXITING THE HIGHWAY AND HAS OCCURRED WHEN GOING STRAIGHT FROM A STOP, OR WHILE MAKING A TURN AFTER A COMPLETE ST…

Look up ODI 11101597 at NHTSA ↗

ODI 11276984 · 49,000 mi

THE CAR BEGAN JERKING AS IF IN THE PROCESS OF STALLING WHILE DRIVING ON THE HIGHWAY. THEN, WHENEVER THE CAR WAS STOPPED AT A LIGHT OR ACCELERATING THE STALL LIKE JERKING WOULD OCCUR AGAIN.

Look up ODI 11276984 at NHTSA ↗

Steering
10
ODI 10960107 · 10,500 mi

VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE.…

Look up ODI 10960107 at NHTSA ↗

ODI 11031667 · 37,800 mi

IN NOVEMBER 2016 I WAS DRIVING IN A 35MPH ZONE. THE CAR BEGAN TO SKIP AND JUMP FORWARD. WITHOUT WARNING THE SERVICE SHIFTER LIGHT CAME ON AND ALL MY LIGHTS FOR THE SHIFTER CAME ON (P,R,N,D). THE CAR WHICH WAS IN DRIVE IMMEDIATELY SHIFTED INTO PARK AND I LOST ALL CONTROL. THANKFULLY I WAS ABLE TO COME TO A STOP AND CALL FOR A TOW TRUCK. THE ISSUE WAS FIXED UNDER WARRANTY AND THEY SAID IT'S A DEFECT IN THE SHIFTER. THE SERVICE DEPARTMENT WAS VERY VAGUE WHEN EXPLAINING THIS TO ME. TWO WEEKS LATER I I WAS TOLD I COULD PICK UP MY CAR. FAST FORWARD T…

Look up ODI 11031667 at NHTSA ↗

ODI 11192767 · 41,500 mi

WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEI…

Look up ODI 11192767 at NHTSA ↗

15
ODI 11074593 · 19,233 mi

WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN…

Look up ODI 11074593 at NHTSA ↗

ODI 11111987 · 52,000 mi

ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.

Look up ODI 11111987 at NHTSA ↗

ODI 11175057 · 72,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Look up ODI 11175057 at NHTSA ↗

4
ODI 11062836 · 12,700 mi

JEEP WOBBLE. I WAS TOWING MY VEHICLE BEHIND MY MOTOR HOME. I HAD TRAVELED APPROXIMATELY 300 MILES WITHOUT PROBLEMS. NEAR THE END OF MY TRIP I MADE A RIGHT TURN. JUST AFTER MAKING THE TURN I FELT A VIOLENT SHAKING. THE INCIDENT OCCURRED AT LOW SPEED ESTIMATED TO BE 20 TO 25 MILE PER HOUR. I LOOKED INTO THE REAR CAMERA AND WAS ABLE TO SEE THE VEHICLE OSCILLATING FROM SIDE TO SIDE.I IMMEDIATELY SLOWED TO A STOP TO GET THE SHAKING TO STOP. SINCE I WAS BLOCKING TRAFFIC I CONTINUED ON TO A SAFE PLACE. AFTER PROCEEDING ABOUT A MILE TO MY DESTINATION,…

Look up ODI 11062836 at NHTSA ↗

ODI 11112475 · 54,500 mi

MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RE…

Look up ODI 11112475 at NHTSA ↗

ODI 11240784 · 60,000 mi

SERVICE SHIFTER NOTIFICATION KEEPS POPPING UP AND YOU MUST STOP VEHICLE AND TURN IT OFF AND OPEN THE DOOR TO RESET IT. APPARENTLY THERE IS A PLASTIC PIECE THAT GOES BAD AND HAS TO BE REPLACED. THIS HAS HAPPENED A LOT SO WHY IS THERE NO RECALL?

Look up ODI 11240784 at NHTSA ↗

10
ODI 11064549 · 20,673 mi

"TAKATA RECALL" I HAVE HAD MY CAR LOOKED AT A COUPLE TIMES FOR THE SAME ISSUES AND NO LUCK GETTING IT FIXED. WHILE DRIVING ON BOTH HIGHWAY AND REGULAR ROADS I WILL GET A WARNING CHIME AND ALL OF A SUDDEN MY SERVICE PARKING BRAKE, ABS, TRACTION CONTROL, AND FOUR WHEEL DRIVE- OVERHEATED LIGHTS COME ON. I THEN LOSE POWER STEERING, THE STEERING WHEEL BECOMES VERY STIFF AND THE BRAKES STOP WORKING. IT IS VERY SCARY ESPECIALLY IN THE WINTER TIME, TO NOT BE ABLE TO CONTROL YOUR VEHICLE. I AM PREGNANT AND HAVE A 2 YEAR OLD CHILD AND DO NOT WANT THIS JE…

Look up ODI 11064549 at NHTSA ↗

ODI 11074593 · 19,233 mi

WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN…

Look up ODI 11074593 at NHTSA ↗

ODI 11163118 · 51,000 mi

WHILE DRIVING, VEHICLE WILL DECELERATE AND WARNING LIGHT APPEARS TO SHIFT CAR IN GEAR. THEN CAR TURNS OFF. CAN NOT USE BREAKS, ALL ELECTRONICS FLASH AND COLTAGE LIGHT ALARM COMES ON. WHEN TAKEN TO DEALER TWICE, NO ERRORS FOUND. MY CHILDREN DROVE IT TODAY AND THE VEHICLE SUDDENLY STOPPED AND ALL WARNING LIGHTS CAME IN ALONG WITH A MESSAGE TO SHIFT THE CAR INTO GEAR. THE VEHICLE WAS DEAD. TOOK BACK TO DEALER AND AGAIN NO ERROR. I HAVE RESEARCHED THIS AND MANY OF THE SAME VEHICLES ARE HAVING THE SAME PROBLEMS, BUT JEEP DOES NOTHING.

Look up ODI 11163118 at NHTSA ↗

10
ODI 10956105 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKE INDEPENDENTLY ACTIVATED ON ITS OWN WHILE BEING TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRING HARNESS AND THE POWER STEERING NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Look up ODI 10956105 at NHTSA ↗

ODI 11064549 · 20,673 mi

"TAKATA RECALL" I HAVE HAD MY CAR LOOKED AT A COUPLE TIMES FOR THE SAME ISSUES AND NO LUCK GETTING IT FIXED. WHILE DRIVING ON BOTH HIGHWAY AND REGULAR ROADS I WILL GET A WARNING CHIME AND ALL OF A SUDDEN MY SERVICE PARKING BRAKE, ABS, TRACTION CONTROL, AND FOUR WHEEL DRIVE- OVERHEATED LIGHTS COME ON. I THEN LOSE POWER STEERING, THE STEERING WHEEL BECOMES VERY STIFF AND THE BRAKES STOP WORKING. IT IS VERY SCARY ESPECIALLY IN THE WINTER TIME, TO NOT BE ABLE TO CONTROL YOUR VEHICLE. I AM PREGNANT AND HAVE A 2 YEAR OLD CHILD AND DO NOT WANT THIS JE…

Look up ODI 11064549 at NHTSA ↗

ODI 11113828 · 1,100 mi

AFTER HAVING MY BRAND JEEP FOR LESS THAN 2 MONTHS, THE SERVICE PARK BRAKE, ANTI-LOCK BRAKE, AND TRACTION LIGHT WENT OFF WHILE DRIVING. MY CAR THEN PROCEEDED TO JERK WHILE DRIVING SO I PULLED OVER AND TURNED THE CAR OFF. UPON RESTART OF THE JEEP, ALL THE LIGHTS WERE GONE AND THE JEEP DROVE FINE. 5 TO 6 MONTHS (AROUND MARCH 2017) LATER THE LIGHTS WENT OFF AGAIN WHILE DRIVING AND THE WHEEL BECAME STIFF AND HARD TO TURN. SINCE THE LIGHT WENT OFF AFTER TURNING THE CAR OFF AND BACK ON BEFORE, I DID THAT BUT THE LIGHTS STAYED ON. I CALLED TO SCHEDULE…

Look up ODI 11113828 at NHTSA ↗

9
ODI 10960107 · 10,500 mi

VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE.…

Look up ODI 10960107 at NHTSA ↗

ODI 11204198 · 71,000 mi

PURCHASED A 2016 JEEP CHEROKEE 2016 LATITUDE. HAD 70,000 MILES ON IT. TWO WEEKS INTO OWNING IT ON HARD TURNS THE BATTERY LIGHT AND DASH WOULD LIGHT UP. ON TWO OCCASIONS THE CAR WOULD BE MAKING A TURN (IN DRIVE) AND WOULD FAIL ACCELERATE OR CONTINUE IN THAT GESR CAUSES IT TO STALL INTO NEUTRAL AND THEN LOOSE STEERING CONTROL. THE CAR WOULD THEN SHAKE VIOLENTLY AND AFTER GETTING OUT OF THE WAY OF TRAFFIC IT WAS TURNED OFF. ONCE THE CAR WAS TURNED OFF THE CAR WOULD NOT START UNTIL 3 OR 4 TIMES. IMAGINE THIS HAPPENING ON THE ENTRANCE TO THE HIGH W…

Look up ODI 11204198 at NHTSA ↗

ODI 11252059 · 35,242 mi

PURCHASED 2106 JEEP CHEROKEE IN APRIL 2019. HAD CAR LOOKED OVER AND OIL CHANGED APRIL 19, 2019 @30,141 MILES. ON 8/14/19 THE VEHICLE STALLED WHILE LEAVING A STOP SIGN. TOTAL LOSS OF CONTROL OF THE CAR. DASHBOARD LIGHTS FLASH AND DISPLAY INSTRUCTS YOU TO PUT THE CAR IN PARK. AFTER 3 ATTEMPTS THE CAR STARTS. THOUGHT IT WAS A FLUKE. 8/24/19 THE SAME EVENT HAPPENS AGAIN, EXCEPT ON A BUSIER ROAD. VERY SCARY AND CONCERNED ABOUT BEING HIT FROM BEHIND. 4 ATTEMPTS TO RESTART CAR, FINALLY STARTS AND I DRIVE DIRECTLY TO MECHANIC. 8/27/19 HAPPENS MULTIPLE …

Look up ODI 11252059 at NHTSA ↗

—
1
ODI 11363329 · 76,000 mi

CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TW…

Look up ODI 11363329 at NHTSA ↗

Fuel/Propulsion System
7
ODI 10862799 · 2,500 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE. I BOUGHT IT 6 WEEKS AGO AND IT HAS LESS THAN 3000K MILES. THE VEHICLE WAS IN MOTION AND IT SHUT DOWN/ STALLED OUT. HOW CAN A NEW VEHICLE JUST LOOSE POWER? THE DASHBOARD TOLD ME SERVICE THE TRANSMISSION. THE EMERGENCY BRAKE LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. THE JEEP SAT IN THE MEDIAN OF A 4 LANE BUSY HIGHWAY JUST RUNNING. IT TOOK AN HOUR FOR ROADSIDE SERVICE TO HAVE A TOW TRUCK TO COME TO ME. MY BABY, PUPPY AND I WERE JUST STRANDED IN THE MIDDLE OF A BAD STORM. JEEP KNOWS OF THIS. THEY …

Look up ODI 10862799 at NHTSA ↗

ODI 11099054 · 24,000 mi

BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NO…

Look up ODI 11099054 at NHTSA ↗

ODI 11242149 · 55,000 mi

VEHICLE, WHILE IN MOTION, STALLS AND ENGINE SHUTS OFF AT ANY SPEED. BEING TOLD OIL BURNS TOO QUICKLY IN THESE VEHICLES AND THIS IS A SAFETY FEATURE THE CAR HAS ALTHOUGH IT HAS ALMOST COST ME MULTIPLE SERIOUS/POTENTILLY FATAL COLLISIONS WITH MY INFANT CHILDREN IN THE VEHICLE. NO OIL INDICATOR HAS EVER TURNED ON INDICATING OIL LEVEL IS LOW. HAD SAME ISSUE WITH THIS CAR AT 15,000 MILES IN WHICH ENGINE WAS COMPLETELY REPLACED BUT NOW IS DOING THE SAME THING AS BEFORE. THIS IS A WELL DOCUMENTED ISSUE AMONGST JEEPS - WHY HAS THERE NOT BEEN A RECALL? …

Look up ODI 11242149 at NHTSA ↗

23
ODI 10935627 · 5,200 mi

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 …

Look up ODI 10935627 at NHTSA ↗

ODI 11093776 · 23,890 mi

THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOI…

Look up ODI 11093776 at NHTSA ↗

ODI 11099054 · 24,000 mi

BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NO…

Look up ODI 11099054 at NHTSA ↗

9
ODI 10935627 · 5,200 mi

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 …

Look up ODI 10935627 at NHTSA ↗

ODI 11093776 · 23,890 mi

THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOI…

Look up ODI 11093776 at NHTSA ↗

ODI 11150431 · 61,000 mi

AT 61,000 MILES MY JEEP STARTED HAVING A STRONG FUEL SMELL IN THE CABIN AFTER COMING TO A STOP WITH THE AUTO-START DIS-ENGAGED. READING ONLINE, MANY PEOPLE ON THE FORUMS HAVE SIMILAR ISSUES WITH CHEROKEES SINCE THE EARLY 2000'S WITH NO KNOWN MALFUNCTION TO FIX. THE EXHAUST SMELL HAS CAUSED HEADACHES IN THE LAST WEEK.

Look up ODI 11150431 at NHTSA ↗

6
ODI 10895202 · 25,000 mi

PURCHASED 2016 JEEP CHEROKEE BRAND NEW FROM SUSANVILLE AUTO CENTER AND THE CAR HAS NOW BEEN IN THE SHOP 6 TIMES AND TOWED IN THE LAST TIME. IT HAS NOW FRIED THE COIL AND THE SPARK PLUGS. IT HAS BEEN IN FOR 2 WHEEL SENSORS, THERMOSTATE REPLACEMENT AT 1500 MILE, COOLANT LEAK AT 2500 AND NOW THE COIL AND PLUG ISSUE WHILE DRIVING HOME FROM AUBURN CA OVER 200 MILES FROM HOME CAR STARTED JERKING DASH FLICKERING AND USE OVER 3/4 TANK OF GAS IN 50 MILE AND WOULD ONLY GO 45MPH AT 25K. I DRIVE FOR A LIVING AN CAN NOT AFFORD TO BE STRANDED IN THE MIDDLE O…

Look up ODI 10895202 at NHTSA ↗

ODI 11406067 · 68,000 mi

THE SHIFTER LIGHT CAME ON ON 04/01/2021. IT REMAINED ON THE ENTIRE TRIP HOME FROM MY SCHOOL OF EMPLOYMENT. I NOTED THIS IS A POPULAR PROBLEM WITH THIS MODEL. PREVIOUSLY, I HAD VERY SCARY PROBLEMS WITH ACCELERATION SEVERAL TIMES AND THIS IS DOCUMENTED IN AN ONGOING SUIT THAT HAS NOT BEEN RESOLVED.

Look up ODI 11406067 at NHTSA ↗

ODI 11507576

While driving, when attempting to accelerate, the vehicle dies. Have to pull over, shift into park and attempt to restart. Sometimes restarts quickly, sometimes you have to crank and crank. Also dies if you have to stop suddenly. Example, when someone pulls out in front of you or changes lane/swerves in front of you. Problem was intermittent, in cold weather, when vehicle was cold. Now, it is likely to happen at any time. This creates a dangerous situation, trying to get off of the road when it dies. Check engine light is on, and "lightning bo…

Look up ODI 11507576 at NHTSA ↗

0
2
ODI 11101597 · 33,000 mi

ON SEVERAL DIFFERENT OCCASIONS NOW, AFTER ACCELERATING FROM A COMPLETE STOP THE CAR WILL START TO ACCELERATE AND THEN IT'LL NO LONGER RESPOND TO PRESSING DOWN THE ACCELERATOR. THE ENGINE DOES NOT REV AND NO SPEED IS GAINED AS THE CAR CONTINUES TO COAST. I HAVE BEEN ABLE TO REMEDY IT BY SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. NO WARNING LIGHTS OR INDICATORS APPEAR SIGNALING AN ISSUE. THIS TYPICALLY HAPPENS ON CITY STREETS AFTER EXITING THE HIGHWAY AND HAS OCCURRED WHEN GOING STRAIGHT FROM A STOP, OR WHILE MAKING A TURN AFTER A COMPLETE ST…

Look up ODI 11101597 at NHTSA ↗

ODI 11276984 · 49,000 mi

THE CAR BEGAN JERKING AS IF IN THE PROCESS OF STALLING WHILE DRIVING ON THE HIGHWAY. THEN, WHENEVER THE CAR WAS STOPPED AT A LIGHT OR ACCELERATING THE STALL LIKE JERKING WOULD OCCUR AGAIN.

Look up ODI 11276984 at NHTSA ↗

1
ODI 11363329 · 76,000 mi

CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TW…

Look up ODI 11363329 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

218 mentions · 15.5% of complaints

Median mileage: 60,500 mi (158 usable records).

ODI 10810021 · 1,300 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE WITH JUST OVER 1,300 MILES ON IT AFTER NEARLY 3 MONTHS OF USE. THE VEHICLE WAS IN MOTION ON THE ROAD WITH A 45MPH SPEED LIMIT. THE TRANSMISSION JUST SHUT DOWN AND I WAS UNABLE TO ACCELERATE AND THE RPM SHOT UP TO A HIGH LEVEL. LUCKILY THERE WAS NO ONE ELSE NEAR ME ON THE ROAD. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD. THE DASHBOARD TOLD ME TO "SERVICE TRANSMISSION. RESTART VEHICLE IN PARK WITH VEHICLE AT ZERO SPEED" I DID THIS AND TRIED TO PUT THE CAR IN GEAR. THE TRANSMISSION MADE A HARD CLUNKING SO…

Look up ODI 10810021 at NHTSA ↗

ODI 10839888 · 800 mi

I WAS APPROACHING A DIP IN THE ROADWAY AND A SHARP LEFT CURVE ON A HIGHWAY SO I SLOWED DOWN TO APPROXIMATELY 20 MPH. WHEN I WAS IN THE TURN I ACCELERATED AND THE ENGINE DIDN'T RESPOND. I LET UP ON THE ACCELERATOR PEDAL AND THEN ATTEMPTED TO ACCELERATE AGAIN. BY THIS TIME I HAD SLOWED DOWN SO MUCH THAT I WAS CONCERNED ABOUT BEING STRUCK BY ANOTHER VEHICLE FROM BEHIND. FOR THE THIRD TIME I ATTEMPTED TO ACCELERATE AND THIS TIME THE ENGINE RESPONDED. THERE WAS NO CHECK ENGINE, CHECK TRANSMISSION OR ANY OTHER WARNING THAT SOMETHING WAS WRONG. I CONT…

Look up ODI 10839888 at NHTSA ↗

ODI 10862799 · 2,500 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE. I BOUGHT IT 6 WEEKS AGO AND IT HAS LESS THAN 3000K MILES. THE VEHICLE WAS IN MOTION AND IT SHUT DOWN/ STALLED OUT. HOW CAN A NEW VEHICLE JUST LOOSE POWER? THE DASHBOARD TOLD ME SERVICE THE TRANSMISSION. THE EMERGENCY BRAKE LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. THE JEEP SAT IN THE MEDIAN OF A 4 LANE BUSY HIGHWAY JUST RUNNING. IT TOOK AN HOUR FOR ROADSIDE SERVICE TO HAVE A TOW TRUCK TO COME TO ME. MY BABY, PUPPY AND I WERE JUST STRANDED IN THE MIDDLE OF A BAD STORM. JEEP KNOWS OF THIS. THEY …

Look up ODI 10862799 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

174 mentions · 12.4% of complaints

Median mileage: 41,000 mi (125 usable records).

ODI 10862799 · 2,500 mi

FIRST OF ALL, THIS IS A BRAND NEW VEHICLE. I BOUGHT IT 6 WEEKS AGO AND IT HAS LESS THAN 3000K MILES. THE VEHICLE WAS IN MOTION AND IT SHUT DOWN/ STALLED OUT. HOW CAN A NEW VEHICLE JUST LOOSE POWER? THE DASHBOARD TOLD ME SERVICE THE TRANSMISSION. THE EMERGENCY BRAKE LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. THE JEEP SAT IN THE MEDIAN OF A 4 LANE BUSY HIGHWAY JUST RUNNING. IT TOOK AN HOUR FOR ROADSIDE SERVICE TO HAVE A TOW TRUCK TO COME TO ME. MY BABY, PUPPY AND I WERE JUST STRANDED IN THE MIDDLE OF A BAD STORM. JEEP KNOWS OF THIS. THEY …

Look up ODI 10862799 at NHTSA ↗

ODI 10886186 · 400 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AFTER THE VEHICLE WAS PARKED FOR APPROXIMATELY 20 MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON SEVERAL OCCASIONS, THE PARKING BRAKE INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A LOOSE WIRING HARNESS THAT NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE…

Look up ODI 10886186 at NHTSA ↗

ODI 10887436 · 5,400 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF …

Look up ODI 10887436 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

75 mentions · 5.3% of complaints

Median mileage: 43,492 mi (51 usable records).

ODI 10818836

WE BOUGHT A 2016 JEEP CHEROKEE SPORT TWO DAYS AGO.AT A 108 MILES WHILE DRIVING UP A CITY STREET. THE CAR BECAME VERY JERKY, LUNGING FORWARD, THEN WENT IN TO NEUTRAL AND DIED. AFTER THAT THE CAR WOULDN'T START AGAIN. LUCKILY THERE WASN'T ANY DRIVERS NEAR US AND WE WEREN'T ON A HWY. THE DEALERSHIP DID TOW IT BACK TO THEIR SHOP FOR REPAIRS.AFTER RESEARCHING AND FINDING THE NUMEROUS COMPLAINTS ON THIS CAR AND TRANSMISSION OF SIMILAR COMPLAINTS FOR THE PAST THREE YEARS. MOST OF THESE COMPLAINTS HAVE STATED THAT THEY CONTINUED TO HAVE THIS PROBLEM EV…

Look up ODI 10818836 at NHTSA ↗

ODI 10839203 · 420 mi

WHILE DRIVING ON HIGHWAY THE ENGINE LURCHED FORWARD AND DIED IN THE MIDDLE OF TRAFFIC, I WAS LUCKY I WAS NOT KILLED. CALLED DEALER AND THEY TOWED IT. AFTER KEEPING IT FOR WEEKS WITH NO LOANER, THEY TOLD ME THE TRANSMISSION HAD TO BE REPLACED, THIS IS THE FOURTH TIME THEY REPLACED THE TRANSMISSION AND IT IS VERY DANGEROUS. EVERY OTHER JEEP OWNER I KNOW HAS HAD FAILED TRANSMISSIONS. IT IS NOT SAFE FOR MY KIDS AND FAMILY. THE COMPANY LIES TO SELL CARS AND NEVER FIXED THE PROBLEM. I OWNED OTHER 2014 AND 2015 OF SAME MODEL AND THEY ALSO FAILE…

Look up ODI 10839203 at NHTSA ↗

ODI 10893927 · 9,267 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT MOVED AND JERKED INDEPENDENTLY WITHOUT WARNING. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V284000. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,267. UPDATED 10/07/16*LJ *TR

Look up ODI 10893927 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

43 mentions · 3.1% of complaints

Median mileage: 35,698 mi (35 usable records).

ODI 10901992

WE BOUGHT A BRAND NEW JEEP AND BY 5168 MILES IT USED 3 QUARTS OF SYNTHETIC OIL. WE HAD THE OIL CHANGED AT 3000 MILES AT THE DEALER(AS THEY SUGGESTED). WE INFORMED THE DEALER THAT THE JEEP WAS BURNING OIL NOT LEAKING OIL. WE WERE TOLD THAT CHRYSLER WOULD NOT DO ANYTHING ABOUT IT UNTIL 7500 MILES AND THEN THEY WOULD DO A OIL CONSUMPTION TEST ON THE JEEP AND AFTER THAT WE WOULD HAVE TO BRING IT BACK EVERY 500 MILES TO TOP THE OIL OFF IF NECESSARY. SYNTHETIC OIL IS ABOUT $8.00 A QUART. THIS JEEP IS UNDER WARRANTY BUT THEY WOULDN'T FIX IT. AND WE WO…

Look up ODI 10901992 at NHTSA ↗

ODI 10945731 · 1,200 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT WAS EXPERIENCING AN EXCESSIVE OIL CONSUMPTION ISSUE WITH THE VEHICLE. THE CONTACT HAD TO ADD OIL TO THE VEHICLE EVERY 1,200 MILES. THE CONTACT RESEARCHED THE ISSUE ONLINE AND DISCOVERED THAT THIS WAS AN ONGOING ISSUE WITH THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

Look up ODI 10945731 at NHTSA ↗

ODI 11030388 · 19,543 mi

EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE TH…

Look up ODI 11030388 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

29 mentions · 2.1% of complaints

Median mileage: 47,638 mi (26 usable records).

ODI 10956105 · 5,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S EMERGENCY BRAKE INDEPENDENTLY ACTIVATED ON ITS OWN WHILE BEING TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRING HARNESS AND THE POWER STEERING NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Look up ODI 10956105 at NHTSA ↗

ODI 10960107 · 10,500 mi

VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE.…

Look up ODI 10960107 at NHTSA ↗

ODI 10984363 · 23,300 mi

JEEP RANDOMLY SHUTS DOWN WHILE DRIVING AND STEERING WHEEL LOCKS UP. ENGINE IS GETTING REPLACED FOR THE SECOND TIME IN 18 MONTHS.

Look up ODI 10984363 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

18 mentions · 1.3% of complaints

Median mileage: 32,696 mi (15 usable records).

ODI 10965965 · 4,000 mi

OCCURS INTERMITTENTLY WITH VEHICLE IN MOTION AND ATTEMPTING TO BRAKE. WHILE BRAKING, THE BRAKE PEDAL INTERMITTENTLY SNAPS DOWN ABOUT A HALF INCH AND MAKES A VERY LOUD POPPING NOISE THAT EMITS FROM SOMEWHERE WITHIN THE PRIMARY BRAKE PEDAL MECHANISM. IT IS STARTLING FOR THE DRIVER AND CAN CAUSE THE DRIVER TO SLAM ON THE BRAKES. BRAKES WORKED NORMALLY FROM PURCHASE IN MAY 2016 UNTIL JAN 2017 WHEN A CHRYSLER SOFTWARE UPDATE WAS PERFORMED THAT CHANGED THE PARKING BRAKE FROM MANUAL ON/OFF TO AUTO ON/OFF. DEALER HAS BEEN UNABLE TO CORRECT THE PROB…

Look up ODI 10965965 at NHTSA ↗

ODI 10966577 · 1,200 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILE…

Look up ODI 10966577 at NHTSA ↗

ODI 11000390 · 25,000 mi

I BOUGHT MY JEEP BRAND NEW ZERO MILES, CURRENTLY ITS AT 28K. I BEGAN TO HEAR A FLAPPING NOISE WHEN SHES ON IDLE AND THE AUTO SHUT OFF ISNT ON AND WHEN I START TO DRIVE THE NOISE GOES AWAY. LATER I NOTICED THAT ON START POINT THE ACCELERATOR EITHER GETS STUCK OR IT MAKES THE STARTING JOLT AS IF I GASSED IN THE PEDAL ALL THE WAY. WHEN IM ON THE FREEWAY AND I LET GO OF THE GAS PEDAL THE SPEED WONT DECREASE I'D HAVE TO USE THE BRAKE PEDAL, OBVIOUSLY THE SPEED WONT DECREASE IF IM GOING DOWNHILL, THIS IS WHEN IM ON A FLAT WAYWARD. THESE SYMPTOMS WIT…

Look up ODI 11000390 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Battery drain and no-start mentions

13 mentions · 0.9% of complaints

Median mileage: 35,675 mi (9 usable records).

ODI 10936281 · 7,500 mi

BOUGHT CAR IN FEB 2016 AND WAS OK TO TOW 4 WHEELS DOWN WITH OUT ANY ADDITIONS. ABOUT 2 MONTHS LATER I RECEIVED A NOTICE THAT I COULD NO LONGER TOW 4 WHEELS DOWN WITH OUT ADDING A MOPAR FLAT TOW WIRING KIT. DUE TO BATTERY DRAINAGE THE FRONT END GOES INTO A SERIOUS WOBBLE WHICH COULD CAUSE ACCIDENT OR EVEN DEATH. JEEP REFUSES TO PAY FOR THIS ADDITION. I TOWED THIS CAR FROM AZ TO FL AND JUST LAST MONTH I DID HAVE THE WOBBLE AND MUST SAY GLAD I WAS NOT GOING HIGHWAY SPEED AS IT COULD HAVE BEEN VERY SERIOUS!!!! THIS HAPPENED WHILE GOING THROUGH A …

Look up ODI 10936281 at NHTSA ↗

ODI 10936535 · 2,000 mi

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING PARKED OVERNIGHT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,000.

Look up ODI 10936535 at NHTSA ↗

ODI 11076841 · 16,123 mi

MY CAR WON'T START INTERMITTENTLY AND COMPLETELY SHUT OFF STOPPED AT A TRAFFIC LIGHT. IT STARTED AFTER 15 MINUTES OF BEING IN THE FAST LANE WITH MY FLASHERS ON WHICH WAS EXTREMELY DANGEROUS. I COULD HAVE BEEN HIT EASILY. THIS PROBLEM IS OCCURING AMONG A LOT OF CUSTOMERS OF JEEP. THEY NEED TO BE ACCOUNTABLE.

Look up ODI 11076841 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Fuel smell or leak mentions

2 mentions · 0.1% of complaints

Median mileage: 35,000 mi (1 usable records).

ODI 11193112 · 35,000 mi

PERIODIC STRONG GAS SMELL IN CABIN.

Look up ODI 11193112 at NHTSA ↗

ODI 11689932

Took vehicle to Mechanic Shop as I kept smelling gas . Especially when I fill my tank with gas. At first I thought it was incidental but the smell was confirmed as the mechanic checked my car he discovered a gas leak from the GAS TANK! He said this is very unusual as the hose housed on the tank is built into the tank and this usually lasts the life of the car. How does something like this happen? No accidents, have not run over any sharp objects etc...

Look up ODI 11689932 at NHTSA ↗

Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b