2000 Kenworth W900: complaints, problems and recalls

CONSUMER STATES THAT HE IS HAVING ELECTRICAL PROBLEMS WITH HIS BIG RIG. HE STATES THAT HE CAN BE DRIVING DOWN THE ROAD AND THE LIGHTS CUT OFF, THEN LATER ON THEY COME BACK ON. HE STATES THAT HE HAS HAD THIS TRUCK IN THE SHOP 60 PLUS TIMES, AND NO ONE CAN FIND OUT WHAT THE PROBLEM IS. HE STATES HE HAS HAD THE MOTOR REBUILT TWICE, REPLACED THE HEADS, REPLACE GASKET ETC AT LEASE TWICE, AND NO ONE CAN FIND THE PROBLEM.

Owner-reported narrative. Look up ODI 10018179 at NHTSA ↗

TL*THE CONTACT OWNS A 2000 KENWORTH W900. THE CONTACT STATED THAT THE FRAME RAIL FAILED ON THREE OCCASIONS. THE DEALER REPLACED THEM EACH TIME. THE FRAME RAIL CRACKED AND CUT THE POWER STEERING HOSE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED AN OIL LEAK. THE CURRENT MILEAGE IS 211,000 AND FAILURE MILEAGE WAS 108,000.

Owner-reported narrative. 108,000 miles reported. Look up ODI 10196429 at NHTSA ↗

THE TRUCK HAS A VIBRATION, WHICH SHAKES BOLTS LOOSE AND THE SLEEPER DOORS LEAKS. *ET

Owner-reported narrative. Look up ODI 553346 at NHTSA ↗

KENWORTH HAS A REPUTATION OF PUTTING A CUSTUMER OFF UNTILL WARRANTY IS OUT. ALL OF THESE PROBLEMS WHERE TO BE ADDRESSED. AND THERE ARE MORE. HARD TO EXPLAIN IN SHORT WORDS. I DO HAVE DOCUMENTATION IN THE FORM OF MAINT. FILES WITH DESCRIPTIVE ACCOUNTS OF ALL PROBLEMS , NONE OF WHICH HAVE BEEN ACCURATLY REPAIRED. I'V BEEN INTO VARIOUS SHOPS CONCERNING RR SUSPENSION, RIDE HEIGHT PRB. HAS ALWAYS BEEN THE ISSUE. THIS EFFECTS EVERY ASSPECT OF DRIVEABILITY, AT FIRST WAS THOUGTH TO BE ALLIGNMENT BUT THEN STARTED TO NOTICE SIMILARITIES BETWEEN THE TWO …

Owner-reported narrative. Look up ODI 767502 at NHTSA ↗

WHILE DRIVING AT LOW SPEED OF 20 MPH OR LESS RIGHT FRONT TIE ROD END BROKE, AND CAUSED LOSS OF STEERING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK

Owner-reported narrative. Look up ODI 8011874 at NHTSA ↗

CONSUMER STATES THAT THE ENGINE WOULD STALLS WHILE DRIVING 55-60 MPH. VEHICLE HAS BEEN TO THE DEALER AND THE PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM

Owner-reported narrative. Look up ODI 8018614 at NHTSA ↗

CONSUMER RECEIVED RECALL 01V051000. SHE MADE AN APPOINTMENT WITH DEALERSHIP REGARDING THIS RECALL, AND DEALERSHIP INFORMED HER THEY HAD NO INFORMATION REGARDING RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Owner-reported narrative. Look up ODI 885483 at NHTSA ↗

Reported: 2001-02-05 (February 5, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH AN OPTIONAL FIREWALL-MOUNTED CIRCUIT BREAKER. THE MAIN CAB POWER AND BATTERY POWER LEADS WERE ATTACHED INCORRECTLY. THIS CONDITION CAN RESULT IN THE MAIN CAB POWER BEING UNPROTECTED.

Consequence: IF A WIRING SHORT OCCURRED ANYWHERE ALONG THE CAB POWER CIRCUIT, THE AVAILABLE BATTERY POWER COULD ARC AND CAUSE SUBSEQUENT DAMAGE TO THE VEHICLE OR A FIRE.

Remedy: DEALERS WILL INSPECT AND CORRECT THE PROBLEM, AS NEEDED. OWNER NOTIFICATION BEGAN FEBRUARY 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.

Reported: 2001-02-20 (February 20, 2001)

VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH 54" REAR AXLE SPACING CONFIGURATION OF THE AIRGLIDE 200 SUSPENSION WITH THE SERVICE APPLICATION IDENTIFIED AS LOGGER, DUMP TRUCK, OR TANKER. THE REAR SUSPENSION IS REGULARLY SUBJECTED TO EXTREME ARTICULATION, RESULTING IN FLEXING OF THE JOINT.

Consequence: FAILURE OF THE LOWER SWAY ARM ATTACHING BOLTS COULD RESULT IN LOSS OF VEHICLE CONTROL.

Remedy: DEALERS WILL REPLACE THE LOWER SWAY ARM BRACKETS. OWNER NOTIFICATION BEGAN MARCH 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.

Reported: 2001-08-28 (August 28, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN MERITOR AXLES. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.

Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN OCTOBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000 OR KENWORTH AT 1-425-828-5000.

Reported: 2001-04-24 (April 24, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH MERITOR FG941 STEER AXLES. THE GROSS AXLE WEIGHT RATING (GAWR) WAS DETERMINED INCORRECTLY AND OVER-STATED ON THE VEHICLE CERTIFICATION LABEL. WITH THE INCORRECT GAWR LISTED, THESE LABELS DO NOT MEET THE CERTIFICATION REQUIREMENTS OF PART 567, "REQUIREMENTS FOR MANUFACTURERS OF MOTOR VEHICLES." VEHICLES WILL BE REMEDIED EITHER BY ASSIGNING THE PROPER WEIGHT RATING OR, IF POSSIBLE, BY CHANGING THE NECESSARY COMPONENTS TO MEET THE CURRENTLY ASSIGNED WEIGHT RATING.

Consequence: THESE VEHICLES WOULD NOT BE IN COMPLIANCE WITH FEDERAL REGULATIONS.

Remedy: VEHICLES WILL BE REMEDIED EITHER BY ASSIGNING THE PROPER WEIGHT RATING OR, IF POSSIBLE, BY CHANGING THE NECESSARY COMPONENTS TO MEET THE CURRENTLY ASSIGNED WEIGHT RATING. OWNER NOTIFICATION BEGAN JUNE 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5000.

Reported: 2001-05-17 (May 17, 2001)

VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CHALMERS 1000 SERIES AND 800 SERIES SUSPENSION KITS. THESE SUSPENSION KITS MAY HAVE INSUFFICIENT PENETRATION OF THE WELD ATTACHING THE TORQUE ROD EYE TO THE TORQUE ROD TUBE.

Consequence: FAILURE OF THE WELD COULD RESULT IN SEPARATION OF THE EYE AND TUBE, CAUSING A LOCK OF AXLE RETENTION, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL.

Remedy: DEALERS WILL REPLACE ALL CHALMERS FIXED TORQUE RODS ON THESE VEHICLES. OWNER NOTIFICATION BEGAN JULY 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000 OR KENWORTH AT 1-425-828-5000.

Reported: 2002-02-04 (February 4, 2002)

ON SOME HEAVY DUTY TRUCKS EQUIPPED WITH ALCOA FUJIKURA LTD. (AFL) POWER DISTRIBUTION BOXES (PD BOX), THE PD BOXES WERE MANUFACTURED WITH INSUFFICIENT TORQUE APPLIED TO THE NUT OF THE MAIN POWER FEED-THROUGH STUD.

Consequence: INSUFFICIENT TORQUE CAN LEAD TO (1) ELECTRICAL ARCING OF THE WIRES INSIDE OF THE PD BOX, OR (2) AN INTERRUPTED POWER SUPPLY TO THE VEHICLE'S ELECTRICAL SYSTEM, EITHER OF WHICH CAN LEAD TO A LOSS OF VEHICLE ELECTRICAL POWER AND POSSIBLY VEHICLE CONTROL WITHOUT WARNING.

Remedy: DEALERS WILL INSPECT AND TIGHTEN THE NUT ON THE MAIN POWER FEED-THROUGH STUD. OWNER NOTIFICATION BEGAN FEBRUARY 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.

Reported: 2002-07-15 (July 15, 2002)

HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN ARVINMERITOR AND DANA AXLES. PETERBILT WILL RECALL 1,434 VEHICLES EQUIPPED WITH ARVINMERITOR AXLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 14, 2000, AND FROM JULY 22 TO SEPTEMBER 30, 2000. KENWORTH WILL RECALL 859 VEHICLES EQUIPPED WITH ARVINMERITOR VEHICLES MANUFACTURED FROM DECEMBER 11, 1999, TO MAY 23, 2000, AND FROM JULY 27, 2000, TO SEPTEMBER 30, 2000 AND KENNWORTH WILL RECALL AN ADDITIONAL 4,151 VEHICLES EQUIPPED WITH DANA AXLES AND MANUFACTURED FROM JUNE 23 TO DECEMBER 6, 1999, AND FROM MAY 23 TO SEPTEMBER 30, 2000. THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS.

Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE.

Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. OWNER NOTIFICATION BEGAN JULY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4201 OR KENWORTH AT 1-425-828-5440.

Reported: 2002-02-27 (February 27, 2002)

ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH REPLACEMENT DANA SPICER TANDEM DRIVE AXLE MODELS DS463 AND DS521, INSTALLED ON VEHICLES FROM MAY 1, 2001 THROUGH FEBRUARY 1, 2002, AN UNDERSIZED ATTACHMENT WELD MAY FRACTURE WITHOUT WARNING.

Consequence: THE LOSS OF THIS ATTACHMENT TO THE VEHICLE CHASSIS CAN ADVERSELY AFFECT VEHICLE HANDLING OR DRIVER CONTROL.

Remedy: DANA IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE DEALERS WILL REMOVE THE SUSPECT BRACKET, INSPECT THE AXLE HOUSING, AND REWELD THE BRACKET TO THE AXLE HOUSING. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DANA AT 616-567-1088 OR KENWORTH AT 425-828-5440.

Reported: 2003-04-01 (April 1, 2003)

ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.