2002 Kenworth W900: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Suspension:Front:Springs:Torsion Bar is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension:Front:Springs:Torsion Bar | 1 |
Suspension:Front:Springs:Torsion Bar: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
2002: 1
Pattern summary
Suspension:Front:Springs:Torsion Bar leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 8022213 · 2002-11-05 (November 5, 2002)
CONSUMER NOTICED AT HOME. THE FRONT CHASSIS WAS BROKE HE COULD KILL MANY PEOPLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Owner-reported narrative. Look up ODI 8022213 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V045000 · Exterior Lighting
Reported: 2003-02-13 (February 13, 2003)
CERTAIN TRUCKS EQUIPPED WITH TRAILER CONNECTIONS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) NO. 121, "AIR BRAKE SYSTEMS," AND NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SUPPLIER REMOVED A RUBBER GROMMET FROM THE TRAILER LIGHT LINE CONNECTOR. THE VEHICLES ARE EXPERIENCING CORROSION AT THE 7-WAY TRAILER CONNECTION. THIS CAUSES INTERMITTENT FLASHING/FLICKERING OF THE TRAILER LIGHTS.
Consequence: THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR POSSIBLE FIRE HAZARD.
Remedy: DEALERS WILL INSTALL THE MISSING GROMMET ON ALL AFFECTED CHASSIS. IF A CONNECTOR IS FOUND DEFECTIVE, IT WILL BE REPLACED WITH A NEW CONNECTOR. OWNER NOTIFICATION IS BEGAN ON MARCH 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.
NHTSA campaign record ↗03V168000 · Trailer Hitches:Fifth Wheel Assembly
Reported: 2003-05-05 (May 5, 2003)
ON CERTAIN TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
Consequence: IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
Remedy: DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. PETERBILT'S OWNER NOTIFICATION BEGAN JUNE 20, 2003. KENWORTH'S OWNER NOTIFICATION BEGAN JUNE 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
NHTSA campaign record ↗03V234000 · Unknown Or Other
Reported: 2003-07-01 (July 1, 2003)
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH VERTICAL TAIL PIPES, THE FRAME ACCESS GRABHANDLE IS MOUNTED TOO HIGH.
Consequence: THIS CONDITION COULD CAUSE A PERSON TO SLIP AND/OR FALL AND COULD LEAD TO PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE GRABHANDLE LOCATION AND IF DETERMINED TO BE MOUNTED TOO HIGH, THE HANDLE WILL BE RELOCATED TO THE PROPER HEIGHT. OWNER NOTIFICATION BEGAN JULY 29, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
NHTSA campaign record ↗03V285000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2003-08-05 (August 5, 2003)
ON CERTAIN HEAVY DUTY TRUCKS, THE MAIN CAB WIRING HARNESS WAS INCORRECTLY CONNECTED TO THE 50 AMP CIRCUIT BREAKER INSTEAD OF THE 135 AMP BREAKER.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND THE WIRING WILL BE CORRECTED IF NECESSARY. OWNER NOTIFICATION BEGAN SEPTEMBER 16, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Tires | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0% | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment Adaptive/Mobility:Vehicle Controls:Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 2100.0%ODI 114735462022 KENWORTH W900. CONSUMER STATED THAT WHILE DRIVING VEHICLE BEGAN TO VIBRATE AND STEERED TO THE LEFT ON ITS OWN. THE CONSUMER STATED THE VEHICLE CRASHED INTO A WALL BARRIER. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Fuel System, Diesel | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11722014 · 110,230 miThe contact called on behalf of the owner of a 2024 Kenworth W900. The contact, who is a fleet manager, stated that while one of the drivers was driving uphill, the vehicle stalled. The driver called and the contact went to the location where the vehicle was pulled over. The contact stated that there was fuel spewing from the injection pump. Upon further inspection, the contact became aware that the fuel pump barrel was fractured. The contact repaired the vehicle on-site. The manufacturer was notified of the failure and informed the contact tha… | 0UnavailableNo examples available for this selection. |
| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 11515902Driving a 2022 Kenworth w900 studio sleep. Stopped for fuel, fixed coffee, and walked my dog. Thirteen miles later the truck just started vibrating and immediately took a left turn into the center barrior. The truck hasnt even had its first oil change. Front BUMPERS and fenders had mimimal damge.the front sterring sytem and tires were demolishes as was the roof of truck. My team member driver suffered 9 fracured ribs and still has complications most everyday Truck had post accident report by az dept of public saftey #3 on that report says mis… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Frame And Members | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 1 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 1 | 1 | 1 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 1 | 0 | 1 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Suspension:Front:Springs:Torsion Bar |
|---|---|
| Suspension:Front:Springs:Torsion Bar | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.