2016 Kenworth W900: complaints, problems and recalls

Reported: 2015-05-08 (May 8, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.

Consequence: As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.

Remedy: PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.

Reported: 2015-05-11 (May 11, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2016 Kenworth T660, T680, T800, T880, and W900 trucks manufactured February 1, 2015, to April 20, 2015. During assembly, the affected vehicles did not undergo the rear wheel mounting torque verification process, and thus the rear wheels may be loose.

Consequence: If the rear wheel lug nuts are undertorqued, the wheels may separate from the vehicle, increasing the risk of a crash.

Remedy: Kenworth will notify owners, and dealers will verify that the rear wheel lug nuts are correctly tightened, free of charge. The recall began on July 1, 2015. Owners may contact Kenworth customer service at 1-425-828-5000. Kenworth's number for this recall is 15KWG.

Reported: 2015-05-26 (May 26, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Consequence: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Remedy: Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.

Reported: 2015-07-22 (July 22, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2016 Kenworth T440, T470, T660, T680, T800, T880, and W900 trucks manufactured February 16, 2015, to March 9, 2015. The affected vehicles are equipped with an SR-7 spring brake valve assembly that may have had the primary and secondary service brake applications installed in reverse. In the event of a failure in the primary or secondary circuit, the redundant circuit would not provide adequate service brake functionality. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 121, "Air Brake Systems."

Consequence: A loss of braking ability would increase the risk of a crash.

Remedy: Kenworth will notify owners, and dealers will inspect the vehicles and correct the air line installations as required, free of charge. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWK.

Reported: 2015-09-24 (September 24, 2015)

Paccar Incorporated (Paccar) is recalling certain model year 2016 Kenworth T370, T660, T680, T800, T880, and W900 vehicles manufactured July 31, 2015, to August 12, 2015, and 2016 Peterbilt 337, 348, 365, 367, 382, 386, 389, 567, 579, and 587 vehicles manufactured August 4, 2015, to August 12, 2015. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.

Consequence: An engine that stalls without warning increases the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will replace the defective engine control modules, free of charge. The recall began on October 22, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for this recall are 15KWM (Kenworth) and 915-L (Peterbilt).

Reported: 2016-05-26 (May 26, 2016)

PACCAR Incorporated (PACCAR) is recalling certain model year 2016 Kenworth W900 trucks manufactured May 19, 2015, to December 21, 2015. The affected vehicles may have a temporary loss of headlights when being switched from low beam to high beam mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A loss of headlights while switching to high beams will reduce the driver's visibility, increasing the risk of a crash.

Remedy: Kenworth will notify owners, and dealers will alter the wiring harness to enable the high beams to illuminate, free of charge. The recall began on July 13, 2016. Owners may contact Kenworth customer service at 1-425-828-5000. Kenworth's number for this recall is 16KWA.

Reported: 2017-09-22 (September 22, 2017)

PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000 or Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is P817-C.

Reported: 2018-06-01 (June 1, 2018)

PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on July 30, 2018. Owners may contact Peterbilt customer service at 1-918-259-3258 or Kenworth customer service at 1-425-828-5000.

Reported: 2018-08-22 (August 22, 2018)

PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.

Consequence: If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWE.

Reported: 2020-04-06 (April 6, 2020)

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Reported: 2024-02-23 (February 23, 2024)

PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.

Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.