2011 Keystone COUGAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
7 distinct recall campaigns
4,000 mi median reported failure mileage
Scope: 2011 model year. Data updated: . 5 complaints include usable failure mileage. View data status.
Most common problems
Tires is the most frequently named component, appearing in 3 of 9 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 11.1% |
| Electrical and battery issues | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires | 3 |
| Structure:Body:Bumpers | 2 |
| Electrical System | 1 |
| Equipment Adaptive/Mobility | 1 |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings | 1 |
| Structure | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
Tires: 3; Structure:Body:Bumpers: 2; Electrical System: 1; Equipment Adaptive/Mobility: 1; Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings: 1; Structure: 1; Structure:Body: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 2 |
| 2012 | 3 |
| 2013 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
2011: 2; 2012: 3; 2013: 1; 2015: 1; 2016: 1; 2017: 1
Pattern summary
Tires leads the component reports. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10417008 · 2011-08-04 (August 4, 2011)
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE THE AIR CONDITIONER WAS IN OPERATION, THE MAIN CIRCUIT BREAKER WOULD TRIP AS A RESULT OF A WIRE SHORTAGE. IN ADDITION, THE CIRCUIT BREAKER PANEL HAD BECOME EXTREMELY HOT TO THE TOUCH. THE FAILURE RECURRED FREQUENTLY. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V606000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE REMEDY WAS NOT SUFFICIENT AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSIS WHERE THEY …
Owner-reported narrative. Look up ODI 10417008 at NHTSA ↗
Owner report 10430200 · 2011-10-14 (October 14, 2011)
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR EQUIPPED WITH POWER KING TOW MAX TIRES. THE TIRE SIZE WAS 235/80/R16 AND THE DOT NUMBER WAS 83B5GPB1210. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FRONT DRIVERS SIDE TIRE BLEW OUT WITHOUT WARNING. THE DEALER ADVISED THE CONTACT TO SPEAK DIRECTLY TO THE MANUFACTURER WHO OFFERED NO ASSISTANCE WHEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/07/12 *BF WHEN THE TIRE EXPLODED, IT CAUSED DAMAGE TO THE TRAILER.
Owner-reported narrative. 2,000 miles reported. Look up ODI 10430200 at NHTSA ↗
Owner report 10447628 · 2012-02-08 (February 8, 2012)
THE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET. UPDATED 06/27/12 *BF RECEIVED PHOTOS. UPDATED 06/27/12 UPDATED 07/26/12*LJ UPDATED 07/30/12
Owner-reported narrative. 11,250 miles reported. Look up ODI 10447628 at NHTSA ↗
Owner report 10481801 · 2012-10-22 (October 22, 2012)
2011 COUGAR 26 SAB. CONSUMER WRITES IN REGARDS TO REAR BUMPER FAILURE AND RECALL THAT WAS ISSUED. RECALL # 12V355000. *TGW THE CONSUMER STATED A PASSERBY INFORMED HIM, THAT HIS REAR BUMPER WAS ABOUT TO FALL OUT. THE CONSUMER STATED THE METAL WAS EXTREMELY THIN, AND HE WANTED THE BUMPER REPLACED WITH A HEAVY DUTY BUMPER. THE DEALER INFORMED THE CONSUMER, THE BUMPER WOULD HAVE TOE BE REPLACED WITH THE SAME BUMPER AS BEFORE. THE CONSUMER THEN WENT TO A WELDING SHOP AND HAD SOME BRACES PUT ON. THE WELDING SHOP, INFORMED THE CONSUMER IT MAY BREAK …
Owner-reported narrative. Look up ODI 10481801 at NHTSA ↗
Owner report 10484902 · 2012-11-16 (November 16, 2012)
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED THE LINE WAS RAN OVER THE FRAME, UNDER FLOOR, AND WITH BODY SHIFTING THE COPPER 3/8S LINE WAS CRUSHED AND CRACKED. THIS ALLOWED 17 GALS OF FUEL VAPORS TO LEAK INTO THE CAMPER LIVING AREA, UNDER BELLY, AND THE…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10484902 at NHTSA ↗
Owner report 10547975 · 2013-10-15 (October 15, 2013)
TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRA…
Owner-reported narrative. Look up ODI 10547975 at NHTSA ↗
Owner report 10749934 · 2015-08-19 (August 19, 2015)
THE ORIGINAL EQUIPMENT (TIRES) FROM A KEYSTONE COUGAR TRAILER. IN A TWO WEEK TIME FRAME (AUGUST 2-14, 2015) WHILE ON VACATION, 4 TOWMAX TIRES ST22575R15D BLEW OUT ON THE HIGHWAY. THESE TIRES WERE APPROX. 4.5 YEARS OLD WITH LESS THAN A TOTAL OF 6,000 MILES.THE SPARE THAT BLEW HAD LESS THAN 1,000 MILES. WHEN PARKED, THE TIRES WERE COVERED AND NOT IN DIRECT SUNLIGHT. I FEEL THESE TIRES WERE/ARE DEFECTIVE AND A EXAMINATION SHOULD BE DONE TO PREVENT THE POTENTIAL OF A MORE SERIOUS ACCIDENT HAPPENING.
Owner-reported narrative. 6,000 miles reported. Look up ODI 10749934 at NHTSA ↗
Owner report 10851808 · 2016-03-26 (March 26, 2016)
I OWN A 2011 KEYSTONE COUGAR 5TH WHEEL THAT INCORPORATES A SLIDE-OUT BUMPER / BIKE RACK THAT THE SPARE TIRE IS MOUNTED ON. THE SAME PRODUCT WAS USED IN SIMILAR 2011 KEYSTONE 5TH WHEELS THAT WERE THE SUBJECT OF A KEYSTONE RECALL #12-178 INVOLVING THE NHTSA. OUR BUMPER HAS FAILED IN THE SAME MANOR DUE TO METAL FATIGUE. THIS WAS A VERY SERIOUS SITUATION THAT OCCURRED WHILE DRIVING ON THE INTERSTATE THROUGH SALT LAKE CITY ON 6 LANES OF TRAFFIC TRAVELING 80 MPH. THE BUMPER HOLDING THE SPARE TIRE & OUR 2 BIKES ON THE RACK WERE HANGING JUST ABOVE TH…
Owner-reported narrative. Look up ODI 10851808 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V478000 · Equipment
Reported: 2010-10-05 (October 5, 2010)
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
NHTSA campaign record ↗10V597000 · Wheels
Reported: 2010-11-23 (November 23, 2010)
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Consequence: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.
Remedy: KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
NHTSA campaign record ↗10V606000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2010-12-01 (December 1, 2010)
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE "SPRING CLIP" PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOARD.
Consequence: THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE BREAKERS AND REPLACE AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
NHTSA campaign record ↗11V002000 · Trailer Hitches
Reported: 2011-01-04 (January 4, 2011)
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
Consequence: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
NHTSA campaign record ↗11V094000 · Power Train:Axle Assembly
Reported: 2011-02-10 (February 10, 2011)
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.
Consequence: OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE AXLES TO VERIFY THE BRAKE WIRES ARE ON THE OFF-DOOR SIDE. IF THEY ARE NOT, THE AXLES WILL BE REMOVED AND REVERSED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
NHTSA campaign record ↗12V355000 · Equipment | Tires:Temporary/Emergency Spare Tire | Structure:Body:Bumpers
Reported: 2012-07-26 (July 26, 2012)
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Consequence: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
NHTSA campaign record ↗17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
9 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Tires | 00.0%No examples available for this selection. | 116.7%ODI 108070272013 KEYSTONE COUGAR TRAILER. CONSUMER WRITES IN REGARDS TO TIRE FAILURE. *SMD THE CONSUMER NOTICED AS HE WAS DRIVING, HE NOTICED THAT ONE OF THE RIGHT SIDE TRAILER TIRES WERE SHREDDING. WHEN HE WAS FINALLY ABLE TO STOP, HE DISCOVERED THE TIRE WAS LOOSING AIR AND THE TREAD HAS COMPLETELY SEPARATED FROM THE CASING AND THE SIDEWALL WAS STILL INTACT. THERE WAS EXTENSIVE DAMAGE TO THE SHEET METAL AND DUAL AXLES. *JB | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 250.0%ODI 11386578 · 400 miI BOUGHT THIS KEYSTONE TRAILER NEW IN AUGUST OF 2020. THE TIRES ONLY HAD 400 MILES OF USE BEFORE THIS TRIP. I EQUIPPED MY TRAILER WITH TIRE MINDER SYSTEM TO MONITOR TIRE PRESSURE AND TEMPERATURE. THERE WAS NO WARNING OF TIRE FAILURE. THE TIRE JUST EXPLODED AND CAME APART. DAMAGING MY TRAILER. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Structure | 00.0%No examples available for this selection. | 116.7%ODI 10620648THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT. ONE OF THEM LEAKS THROUGH THE OUTLET TO DEFLATE IT AND WE HAVE TO PUT A CELLOPHANE BAGGIE UNDER THE CAP TO KEEP IT UP PART OF THE NIGHT. THE OTHER AIR MATTRESS HAS ONE CORNER THAT THE WAS FOLDED OVER WHEN IT WAS MADE (THE MATERIAL IS DOUBLED OVER) AND THERE IS A LEAK THERE. WE HAVE TRIED EVERY PATCH MADE AND CANNOT GET THE LEAK STOPPED BECAUSE IT IS ON THE EDGE. THE OTHER… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 11688194 · 10,000 miThe contact owns a 2017 Keystone Cougar Trailer. The contact stated that the slide island was leaning and the flooring in the middle of the RV was unstable. The RV was taken to the local service center, which discovered that three cross members had separated from the frame of the RV and caused severe damage to the frame. The cause of the failure was not yet determined. The contact was advised that the RV frame was unrepairable. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN wa… | 125.0%ODI 11431251The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer … | 111.1%ODI 11426127The contact owns a 2019 Keystone Cougar. The contact stated that upon exiting the vehicle, the contact noticed that the fiberglass outside of one of the rear slides was cracked. The vehicle was taken to a local dealer where it was diagnosed with the fiberglass needing to be replaced. The vehicle was repaired but the failure recurred a year later. The contact then received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) and was relating the failure to the recall. The manufacturer had been informed of the failure and refe… | 133.3%ODI 11553087 · 6,000 miThe contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the failure and referred the contact to the manufacturer. The RV was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V380000 (Structure, Suspension); however, the VIN was not included. The manufacturer was notified o… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11579994 · 10 miThe contact owns a 2023 Keystone Cougar. The contact stated that the emergency exit window casing was too long and the inside window glass did not fit evenly. The contact stated that the window casing was unusually wider than the frame unit. The contact received recall NHTSA Campaign Number: 23V169000 (Structure). The recall repair was completed. However, excessive caulking and screws were applied, and the recall repair was not completed proficiently. The manufacturer was made aware of the failure but provided no assistance. The failure mileag… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 120.0%ODI 11578572The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 222.2%ODI 11421160 · 5,000 miThe contact owns a 2019 Keystone Cougar. The contact stated while driving 60 mph, the draining tank hose fractured and detached from the RV on the passenger side. The contact stated there was no warning light illuminated. The vehicle was not taken to the local dealer nor the independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 5,000. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Structure:Body | 360.0%ODI 10607193 · 1,200 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200. | 233.3%ODI 10509288 · 120 miTL* THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR BUMPER BEGAN TO SEPARATE FROM THE VEHICLE OVER THE COURSE OF A TWO HOUR DRIVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BUMPER WOULD HAVE TO BE RE-ATTACHED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 120. UPDATED 06/10/13 *BF UPDATED 06/14/2013*JS | 125.0%ODI 11115549WAS DRIVING ON 10 FREEWAY IN CALIFORNIA WAS MOTIONED BY A PASSING CAR THAT WE HAD A PROBLEM WITH SPARE TIRE ON THE BACK OF OUR RV FIFTHWHEEL. WHEN WE PULLED OVER THE SPARE TIRE WAS NEARLY ON THE GROUND. THE BUMPER WHICH HOLDS THE SPARE TIRE HAD BASICALLY RIPPED AND WAS PEELING AWAY( FROM THE WELDS )AND WAS JUST BARELY HOLDING ON. WHEN WE BOUGHT THE FIFTHWHEEL (BRAND NEW, NOT USED) WE DID NOT ADD OR CHANGE ANYTHING. WE FOUND RECALLS ON THIS EXACT THING,BUT WHEN NOTIFING KEYSTONE ALL THEY WOULD SAY WAS IT WAS OUT OF WARRANTY AND RECALL NOT GOOD… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 11072727 · 500 miI JUST BOUGHT A NEW 5TH WHEEL COUGAR TRAVEL TRAILER LAST MAY. THE WHOLE BOTTOM FRAME IS BENDING AND DEGRADING BECAUSE I SUSPECT IT WAS MADE WITH CHEAP CHINESE STEEL. THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE AND IS BLAMING IT ON HITTING THE CURB WHICH IS PHYSICALLY IMPOSSIBLE. OTHER PEOPLE ON-LINE COMPLAIN OF SIMILAR FRAME FAILURE. THE RV INDUSTRY IS NOT PROPERLY REGULATED AND A CATASTROPHIC FAILURE OF THIS FRAME COULD POTENTIALLY CAUSE DEATH AND INJURY. I DO NOT FEEL SAFE IN THAT THING AND I JUST PURCHASED IT. PLEASE I… | 00.0%No examples available for this selection. | 111.1%ODI 11376928COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5" | 00.0%No examples available for this selection. | 125.0%ODI 11755033On XXX between 11 am to 2pm, I was driving [XXX] to [XXX], via [XXX], and at rest area [XXX], I stopped for fueling truck and getting something to eat with family. After stopping at the parking site for trailer, I noticed that the RV box on the front above the gooseneck, was touching the top of my truck trunk. I use a fifth wheel gooseneck and tow from the center of my truck/trunk bed, and we usually have about 2 inch gap between rv and truck, but at this time there was no gap, the weight of RV was on top the truck back side panels. The Lipper… | 133.3%ODI 11661037There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11756974Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen… |
| Suspension | 240.0%ODI 10523629 · 300 miTL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR FIFTH WHEEL. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE FRONT DRIVER'S SIDE LEAF SPRING FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE ONE LEAF SPRING OUT THE FOUR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 7/31/13 *CN THE CONSUMER STATED WHILE TOWING THE RV AT HIGHWAY SPEED, THE LEFT FRONT LEAF SPRING BROKE AND CAUSED THE AXLE TO BREAK AS WELL. UPDATED 08/06/13 | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 240.0%ODI 10865643TL* THE CONTACT OWNS A 2015 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 60 MPH, THE HANGER THAT HELD THE DRIVER SIDE SPRING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. | 240.0%ODI 10906328TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. | 00.0%No examples available for this selection. | 125.0%ODI 11431251The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer … | 333.3%ODI 11240550TL* THE CONTACT OWNS A 2019 KEYSTONE COUGAR TRAVEL TRAILER. WHILE TRAVELING TO A CAMPGROUND, THE DEXTER AXLE FAILED AND THE REAR PASSENGER SIDE WHEEL DETACHED. THE TRAILER WAS LEFT AT THE CAMPGROUND AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. *DT*TP CONSUMER STATED THE RECALL IS SAFETY NOTICE 19-340. DEXTER AXLE INNER BEARING INSUFFICIENT GREASE AFFECTING MODELS WITH D44 AXLES - COUGAR 22. RBS… | 133.3%ODI 11553087 · 6,000 miThe contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the failure and referred the contact to the manufacturer. The RV was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V380000 (Structure, Suspension); however, the VIN was not included. The manufacturer was notified o… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11756974Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen… |
| Unknown Or Other | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 11115549WAS DRIVING ON 10 FREEWAY IN CALIFORNIA WAS MOTIONED BY A PASSING CAR THAT WE HAD A PROBLEM WITH SPARE TIRE ON THE BACK OF OUR RV FIFTHWHEEL. WHEN WE PULLED OVER THE SPARE TIRE WAS NEARLY ON THE GROUND. THE BUMPER WHICH HOLDS THE SPARE TIRE HAD BASICALLY RIPPED AND WAS PEELING AWAY( FROM THE WELDS )AND WAS JUST BARELY HOLDING ON. WHEN WE BOUGHT THE FIFTHWHEEL (BRAND NEW, NOT USED) WE DID NOT ADD OR CHANGE ANYTHING. WE FOUND RECALLS ON THIS EXACT THING,BUT WHEN NOTIFING KEYSTONE ALL THEY WOULD SAY WAS IT WAS OUT OF WARRANTY AND RECALL NOT GOOD… | 240.0%ODI 10885387 · 2,000 miTHE SPARE TIRE HOLDER MOUNTED ON THE REAR BUMPER BROKE WHILE TRAVELING ON THE INTERSTATE AT 70 MPH IN HEAVY TRAFFIC. WE WERE SHOCKED TO SEE HOW LIGHT IT WAS MADE AFTER IT BROKE. NO INJURIES HAPPEN BUT THIS COULD HAVE EASILY TURNED OUT DIFFERENTLY. WE DID NOT FIND OUR SPARE TIRE. | 120.0%ODI 11578572The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling. | 00.0%No examples available for this selection. | 125.0%ODI 11033482 · 100 miWE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 125.0%ODI 11459460Spontaneous increase in propane supply levels causing heating equipment to overheat. No inspection has taken place because manufacturer cites lack of replacement parts for warranty replacement. | 133.3%ODI 11472233Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11756974Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen… |
| Electrical System | 120.0%ODI 10474175 · 200 miTHE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE … | 116.7%ODI 10577632WE OWN A 2013 KEYSTONE COUGAR 5TH WHEEL MODEL 331MKS. ON 4/4/14 WE WERE AT A CAMPGROUND AND STARTED TO SET UP. THE RIG WAS ONLY ON 12V BATTERY POWER. I HAD NOT YET CONNECTED TO SHORE POWER. WHEN I PUSHED THE BUTTON TO LOWER THE LANDING GEAR, NOTHING HAPPENED. I TRIED THE REMOTE CONTROL, AND NOTHING HAPPENED AGAIN. I WENT TO GET THE POWER CORD INTENDING TO PLUG IT IN. THE CORD WAS IN THE STORAGE AREA IN THE FRONT, UNDER THE HITCH, WHERE THE BATTERY IS. WHEN I OPENED THE DOOR, IMMEDIATELY SMOKE WAS BILLOWING OUT. THEN I SAW THE FLAME. IT WAS COMI… | 125.0%ODI 10885443 · 5,000 miTHE ELECTRIC BRAKES HAVE A VERY FLIMSY CONNECTION BEHIND EACH BRAKE PLATE. A VERY SMALL WIRE IS EXPOSED TO THE ELEMENTS. IN OUR CASE, SOMETHING BROKE THE WIRE AND THE BRAKES FAILED. KEYSTONE HAD THEIR DEALER REPAIR THE WIRE TO ITS ORIGINAL FLIMSY STATE. A FEW MONTHS AGO THE TRAILER BRAKES WERE IRRATIC (UNRELIABLE). I TOOK THE TRAILER TO REPAIR FACILITY. IN SEARCHING FOR THE PROBLEM, THEY DISCOVERED THAT THE RUBBER GASKET ON ALL FOUR INNER GREASE SEALS WERE SEVERELY DAMAGED BECAUSE THEY WERE UNDERSIZED. IF THE GREASE ISN'T CONTAINED IN… | 120.0%ODI 11022172FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ONLY. RECENT TRIP CAUSED "HOT" BRAKES/WHEELS AND BRAKE SMELL. WENT TO A FACILITY THAT SPECIALIZES IN RV REPAIR AND TOLD THEM TO TEAR THE SYSTEM APART AND FIX THE PROBLEM. THEY FOUND NOT ENOUGH VOLTAGE AT BRAKES. FURTHER INVESTIGATION FOUND EXCESS… | 120.0%ODI 10747990 · 300 miI PURCHASED A NEW TRAVEL TRAILER MANUFACTURED BY KEYSTONE IN MAY OF 2015. I TOOK IT BACK TO THE DEALER AFTER MY FIRST TRIP WHEN I REALIZED THE BRAKES BARELY FUNCTIONED. AFTER 4 MONTHS OF TRYING TO GET THE MANUFACTURE TO ACKNOWLEDGE THE BRAKES DID NOT WORK FROM THE FACTORY KEYSTONE STATED THAT THEY FELT THE BRAKES FUNCTIONED PROPERLY. THE DEALER, RCD SALES AGREED WITH ME THAT THE BRAKES DID NOT WORK AND THEY HAD A SECOND 2016 TRAILER ON THEIR LOT WHICH THE BRAKES DID NOT FUNCTION EITHER AND THEY WERE SCARED TO SALE IT. I REVIEWED THE BRAKES MYSE… | 133.3%ODI 11057118BATTERIES ARE NOT STORED PROPERLY NO BATTERY BOXES OR IMPROPER STRAP DOWNS | 125.0%ODI 11221294 · 5,000 miMY 2018 KEYSTONE COUGAR HAS HAD A ELECTRICAL SHORT IN THE BEDROOM SLIDE. WHAT HAS BEEN OF REAL CONCERN IS THAT THE WIRES GOING THROUGH THE TRAILER INTO THE SLIDE WAS INCORRECTLY INSTALLED AT THE FACTORY. THE PLASTIC PROTECTIVE GROMMET BETWEEN THE WIRES GOING FROM THE TRAILER TO THE SLIDE WAS LEFT UNSECURED AND ALLOWED THE WIRES TO RUB INTO (AGAINST THE TRAILER FRAME)...UNTIL A SHORT OCCURRED. THE REALLY BAD THING WAS THAT THE FUSE IN THE PANEL DID NOT BLOW DEPENDING ON THE POSITION OF THE SLIDE GOING IN AND OUT. IT ALLOWED THE SPRING (HOLDI… | 00.0%No examples available for this selection. | 133.3%ODI 11430579 · 100 miThe contact owns a 2020 Keystone Cougar. The contact stated while the RV was stationary, the rear motor turned on independently and fractured the gears. The contact took the RV to an independent mechanic, where it was diagnosed with needing the gearbox to be replaced. The RV was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V689000 (Electrical System) however, the VIN was not included. A dealer was not contacted. The contact attempted to reach the manufacturer by email… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Wheels | 120.0%ODI 10474175 · 200 miTHE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE … | 116.7%ODI 10872829 · 1,500 miWHILE TRAVELING ON OUR FAMILY VACATION, WITH OUR 2013 KEYSTONE COUGAR 5TH WHEEL. WE EXPERIENCED 2 TIRE BLOWOUTS. WHILE TRAVELING N ON I-59 (JUST INSIDE GA STATE LINE) AT APPROX. 60 MPH, THE RIGHT REAR TIRE EXPLODED CAUSING DAMAGE TO THE CAMPER. PUT SPARE ON AND CONTINUED ON OUR TRIP. ONCE WE ARRIVED AT CAMPGROUND THE EXPLODED TIRE WAS TAKEN TO A TIRE STORE AND REPLACED. NEW TIRE WAS PUT ON CAMPER AND THE SPARE RETURNED TO THE SPARE POSITION ON THE REAR OF THE CAMPER. UPON OUR RETURN TRIP HOME, TRAVELING ON I-75 S, WE HAD BLOWOUT #2. IT WAS THE … | 00.0%No examples available for this selection. | 120.0%ODI 11289033 · 7,000 miONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE AXLE TAGS SO I COULD OBTAIN THE CORRECT SEALS FOR THE HUB BEARINGS. THE AXLES ARE RATED 4400# EACH TIMES 2 IS 8800#. THE GVW RATING FOR THE TRAILER IS 10,000#. SO IF THIS 5TH WHEEL IS TRAVELING FULLY LOADED IT IS 1200# OVER THE CAPACITY OF THE INST… | 120.0%ODI 10906328TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. | 00.0%No examples available for this selection. | 125.0%ODI 11033482 · 100 miWE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE… | 111.1%ODI 11376928COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5" | 133.3%ODI 11459442Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart. Bought replacement tire while initial repairs completed. On return home, felt another jerk from camper, just thought normal tow jerk, and got home to find passenger side rear axle tire was completely gone and had rode home on the rim. Tire: Trailer King RST ST225/75R15 | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Tires | Too few reports for a range | 4,000 mi | 2 (sparse) | ODI 10430200 · 2,000 miTL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR EQUIPPED WITH POWER KING TOW MAX TIRES. THE TIRE SIZE WAS 235/80/R16 AND THE DOT NUMBER WAS 83B5GPB1210. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FRONT DRIVERS SIDE TIRE BLEW OUT WITHOUT WARNING. THE DEALER ADVISED THE CONTACT TO SPEAK DIRECTLY TO THE MANUFACTURER WHO OFFERED NO ASSISTANCE WHEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/07/12 *BF WHEN THE TIRE EXPLODED, IT CAUSED DAMAGE TO THE TRAILER. ODI 10749934 · 6,000 miTHE ORIGINAL EQUIPMENT (TIRES) FROM A KEYSTONE COUGAR TRAILER. IN A TWO WEEK TIME FRAME (AUGUST 2-14, 2015) WHILE ON VACATION, 4 TOWMAX TIRES ST22575R15D BLEW OUT ON THE HIGHWAY. THESE TIRES WERE APPROX. 4.5 YEARS OLD WITH LESS THAN A TOTAL OF 6,000 MILES.THE SPARE THAT BLEW HAD LESS THAN 1,000 MILES. WHEN PARKED, THE TIRES WERE COVERED AND NOT IN DIRECT SUNLIGHT. I FEEL THESE TIRES WERE/ARE DEFECTIVE AND A EXAMINATION SHOULD BE DONE TO PREVENT THE POTENTIAL OF A MORE SERIOUS ACCIDENT HAPPENING. |
| Structure:Body:Bumpers | Too few reports for a range | 11,250 mi | 1 (sparse) | ODI 10447628 · 11,250 miTHE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET. UPDATED 06/27/12 *BF RECEIVED PHOTOS. UPDATED 06/27/12 UPDATED 07/26/12*LJ UPDATED 07/30/12 |
| Equipment Adaptive/Mobility | Too few reports for a range | 4,000 mi | 1 (sparse) | ODI 10484902 · 4,000 miTL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED THE LINE WAS RAN OVER THE FRAME, UNDER FLOOR, AND WITH BODY SHIFTING THE COPPER 3/8S LINE WAS CRUSHED AND CRACKED. THIS ALLOWED 17 GALS OF FUEL VAPORS TO LEAK INTO THE CAMPER LIVING AREA, UNDER BELLY, AND THE… |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings | Too few reports for a range | 4,000 mi | 1 (sparse) | ODI 10484902 · 4,000 miTL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED THE LINE WAS RAN OVER THE FRAME, UNDER FLOOR, AND WITH BODY SHIFTING THE COPPER 3/8S LINE WAS CRUSHED AND CRACKED. THIS ALLOWED 17 GALS OF FUEL VAPORS TO LEAK INTO THE CAMPER LIVING AREA, UNDER BELLY, AND THE… |
| Structure | Too few reports for a range | 11,250 mi | 1 (sparse) | ODI 10447628 · 11,250 miTHE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET. UPDATED 06/27/12 *BF RECEIVED PHOTOS. UPDATED 06/27/12 UPDATED 07/26/12*LJ UPDATED 07/30/12 |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 3 complaints · 2023: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 1 | 1 | 3 |
| 2023 | 1 | 1 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 3 | 0 | 0 |
| 2023 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Tires | Structure:Body:Bumpers | Electrical System | Equipment Adaptive/Mobility | Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings | Structure | Structure:Body | Unknown Or Other |
|---|---|---|---|---|---|---|---|---|
| Tires | — | 0 | 0 | 0 | 0 | 0 | 1ODI 10547975TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRA… | 0 |
| Structure:Body:Bumpers | 0 | — | 0 | 0 | 0 | 1ODI 10447628 · 11,250 miTHE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET. UPDATED 06/27/12 *BF RECEIVED PHOTOS. UPDATED 06/27/12 UPDATED 07/26/12*LJ UPDATED 07/30/12 | 0 | 0 |
| Electrical System | 0 | 0 | — | 0 | 0 | 0 | 0 | 0 |
| Equipment Adaptive/Mobility | 0 | 0 | 0 | — | 1ODI 10484902 · 4,000 miTL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED THE LINE WAS RAN OVER THE FRAME, UNDER FLOOR, AND WITH BODY SHIFTING THE COPPER 3/8S LINE WAS CRUSHED AND CRACKED. THIS ALLOWED 17 GALS OF FUEL VAPORS TO LEAK INTO THE CAMPER LIVING AREA, UNDER BELLY, AND THE… | 0 | 0 | 0 |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings | 0 | 0 | 0 | 1ODI 10484902 · 4,000 miTL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED THE LINE WAS RAN OVER THE FRAME, UNDER FLOOR, AND WITH BODY SHIFTING THE COPPER 3/8S LINE WAS CRUSHED AND CRACKED. THIS ALLOWED 17 GALS OF FUEL VAPORS TO LEAK INTO THE CAMPER LIVING AREA, UNDER BELLY, AND THE… | — | 0 | 0 | 0 |
| Structure | 0 | 1ODI 10447628 · 11,250 miTHE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET. UPDATED 06/27/12 *BF RECEIVED PHOTOS. UPDATED 06/27/12 UPDATED 07/26/12*LJ UPDATED 07/30/12 | 0 | 0 | 0 | — | 0 | 0 |
| Structure:Body | 1ODI 10547975TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRA… | 0 | 0 | 0 | 0 | 0 | — | 0 |
| Unknown Or Other | 0 | 0 | 0 | 0 | 0 | 0 | 0 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.