Auto Recall Watch
U.S. public vehicle records

Keystone COUGAR recalls by model year

Explore the records behind recurring owner reports.

Key facts

149 owner complaints analyzed

48 distinct recall campaigns

4,500 mi median reported failure mileage

Scope: 1999 to 2026 model years. Data updated: . 61 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2010
4
2011
7
2012
2
2013
2
2014
4
2015
3
2016
2
2017
7
2018
4
2019
8
2020
8
2021
7
2022
6
2023
1
2024
1
2025
1
2026
0
Recall campaigns data
CategoryCount
20104
20117
20122
20132
20144
20153
20162
20177
20184
20198
20208
20217
20226
20231
20241
20251
20260

2010: 4; 2011: 7; 2012: 2; 2013: 2; 2014: 4; 2015: 3; 2016: 2; 2017: 7; 2018: 4; 2019: 8; 2020: 8; 2021: 7; 2022: 6; 2023: 1; 2024: 1; 2025: 1; 2026: 0

Year-by-year records

Keystone COUGAR model-year comparison
Model yearComplaintsRecallsChange in recalls
199901Not available
200012+1
200131-1
2002610
200362+1
2004263+1
2005730
200664+1
200796+2
200893-3
2009430
2010104+1
201197+3
201252-5
2013620
201444+2
201553-1
201652-1
201737+5
201844-3
201998+4
2020380
202147-1
202236-1
202311-5
2024010
2025010
202610-1

Recall history

48 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

07V134000 · Equipment:Recreational Vehicle/Trailer

Reported: 2007-03-22 (March 22, 2007) · Model years: 1999, 2000, 2001, 2002, 2003, 2004

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: THIS COULD RESULT IN A FIRE.

Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

NHTSA campaign record ↗
00V213000 · Trailer Hitches

Reported: 2000-08-04 (August 4, 2000) · Model years: 2000

VEHICLE DESCRIPTION: FIFTH WHEEL TRAILERS. THERE IS A LACK OF A GROUND TO THE JUNCTION BOX LOCATED UNDER THE GOOSENECK AND ABOVE THE PIN BOX. THIS COULD RESULT IN A FAILURE TO ACTIVATE THE BRAKES IN THE EVENT THE FIFTH WHEEL BECOMES DISENGAGED FROM THE TOW VEHICLE.

Consequence: THIS CONDITION COULD CAUSE THE TRAILER BRAKES TO BE INOPERATIVE DURING A TRAILER BREAKAWAY, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A GROUND WIRE BETWEEN THE JUNCTION BOX AND THE TRAILER FRAME.

NHTSA campaign record ↗
17V755000 · Equipment

Reported: 2017-11-22 (November 22, 2017) · Model years: 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

NHTSA campaign record ↗
08V325000 · Equipment:Recreational Vehicle/Trailer

Reported: 2008-07-17 (July 17, 2008) · Model years: 2004, 2005, 2006, 2007

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

NHTSA campaign record ↗
05V424000 · Wheels:Rim

Reported: 2005-09-23 (September 23, 2005) · Model years: 2005, 2006

ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL RECREATIONAL VEHICLES EQUIPPED WITH TREDIT 16" CHROME WHEELS, THE RIMS MAY HAVE POOR WELD QUALITY AND INSUFFICIENT PRESS FIT BETWEEN THE WHEEL RIM AND DISC.

Consequence: THE CENTER OF THE WHEEL COULD SEPARATE FROM THE RIM. THE WHEEL MAY WOBBLE AND CAUSE A VIBRATION OR THE MOUNTED TIRE COULD LOSE AIR CAUSING THE TIRE TO GO FLAT, RESULTING IN A LOSS OF CONTROL OF THE VEHICLE AND INCREASING THE RISK OF A CRASH.

Remedy: KEYSTONE IS WORKING WITH TREDIT TIRE TO NOTIFY OWNERS AND HAVE THE WHEELS REPLACED. THE RECALL BEGAN ON FEBRUARY 15, 2006. OWNERS MAY CONTACT KEYSTONE AT 866-425-4369.

NHTSA campaign record ↗
06V145000 · Suspension

Reported: 2006-05-02 (May 2, 2006) · Model years: 2006

CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS MAY HAVE A DEFICIENT AXLE WELD JOINT BETWEEN THE AXLE TUBE AND SPINDLE.

Consequence: THE SPINDLE WILL SEPARATE FROM THE AXLE TUBE AND THE WHEEL AND HUB ASSEMBLY WILL COME OFF THE VEHICLE WHICH COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL REPLACE THESE AXLES. THE RECALL BEGAN ON APRIL 27, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

NHTSA campaign record ↗
06V257000 · Suspension

Reported: 2006-07-14 (July 14, 2006) · Model years: 2007

CERTAIN FIFTH WHEEL TRAILERS MAY HAVE BEEN MANUFACTURED WITH AXLE SPRINGS THAT WERE RATED FOR 4400 LBS. PER AXLE INSTEAD OF 52OO LBS.

Consequence: THE AXLE SPRINGS MAY FAIL DUE TO BEING OVERLOADED IF THE VEHICLE IS LOADED BEYOND THE CAPACITY OF THE SPRINGS.

Remedy: DEALERS WILL INSPECT AND REPLACE THE AXLE SPRING WITH SPRINGS RATED AT 5200 LBS. PER AXLE FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

NHTSA campaign record ↗
06V318000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Furnace

Reported: 2006-08-18 (August 18, 2006) · Model years: 2007

ON CERTAIN FIFTH WHEEL TRAILERS, THE FURNACE AIR INTAKE WAS INCORRECTLY INSTALLED. THE AIR INTAKE MAY DRAW AIR FROM INSIDE THE UNIT (INSTEAD OF FRESH OUTSIDE AIR) WHICH CAN CAUSE IMPROPER GAS/AIR MIXTURE AND INEFFICIENT COMBUSTION. ALSO, IF THE TRANSITION TUBE HITS THE FURNACE AIR INTAKE TUBE END TO END, INSTEAD OF OVERLAPPING, THE PRESSURE CAN PUSH THE FURNACE INTAKE TUBE INTO THE BLOWER HOUSING/WHEEL.

Consequence: SOOT CAN ACCUMULATE ON THE OUTSIDE OF THE UNIT AT THE FURNACE EXHAUST VENT AND THE BLOWER HOUSING/WHEEL COULD BIND CAUSING RUBBING AND POSSIBLE FAILURE.

Remedy: DEALERS WILL INSPECT AND VERIFY THE TRANSITION PIPE IS INSTALLED CORRECTLY AND REPAIR IF NECESSARY. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

NHTSA campaign record ↗
06V346000 · Suspension

Reported: 2006-09-12 (September 12, 2006) · Model years: 2007

ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS, THE AXLE SPRING SHACKLE NUTS MAY NOT HAVE BEEN PROPERLY TIGHTENED.

Consequence: IF THE NUTS ARE NOT TIGHTENED CORRECTLY, THE SUSPENSION BOLTS COULD LOOSEN AND COME OFF WHILE DRIVING WHICH COULD LEAD TO POOR VEHICLE HANDLING INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE SHACKLE NUT TORQUE AND CORRECT IT, IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

NHTSA campaign record ↗
11V561000 · Equipment:Other:Labels

Reported: 2011-11-22 (November 22, 2011) · Model years: 2007, 2008, 2009

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI.

Consequence: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.

Remedy: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

NHTSA campaign record ↗
10V063000 · Tires:Temporary/Emergency Spare Tire

Reported: 2010-02-25 (February 25, 2010) · Model years: 2008, 2009, 2010

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.

Consequence: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.

Remedy: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

NHTSA campaign record ↗
11V002000 · Trailer Hitches

Reported: 2011-01-04 (January 4, 2011) · Model years: 2010, 2011

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.

Consequence: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Remedy: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

NHTSA campaign record ↗
12V355000 · Equipment | Tires:Temporary/Emergency Spare Tire | Structure:Body:Bumpers

Reported: 2012-07-26 (July 26, 2012) · Model years: 2010, 2011, 2012

Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

Consequence: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

NHTSA campaign record ↗
10V478000 · Equipment

Reported: 2010-10-05 (October 5, 2010) · Model years: 2011

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

NHTSA campaign record ↗
10V597000 · Wheels

Reported: 2010-11-23 (November 23, 2010) · Model years: 2011

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.

Consequence: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.

Remedy: KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

NHTSA campaign record ↗
10V606000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2010-12-01 (December 1, 2010) · Model years: 2011

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE "SPRING CLIP" PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOARD.

Consequence: THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.

Remedy: DEALERS WILL INSPECT THE BREAKERS AND REPLACE AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

NHTSA campaign record ↗
11V094000 · Power Train:Axle Assembly

Reported: 2011-02-10 (February 10, 2011) · Model years: 2011

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.

Consequence: OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy: DEALERS WILL INSPECT THE AXLES TO VERIFY THE BRAKE WIRES ARE ON THE OFF-DOOR SIDE. IF THEY ARE NOT, THE AXLES WILL BE REMOVED AND REVERSED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

NHTSA campaign record ↗
13V155000 · Equipment

Reported: 2013-04-23 (April 23, 2013) · Model years: 2013, 2014

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

NHTSA campaign record ↗
14V120000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2014-03-12 (March 12, 2014) · Model years: 2014

Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.

Consequence: With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.

NHTSA campaign record ↗
14V146000 · Suspension:Rear:Springs:Leaf Spring Assembly:Hanger/Bracket

Reported: 2014-03-27 (March 27, 2014) · Model years: 2014

Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Consequence: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.

NHTSA campaign record ↗
15V207000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2015-04-07 (April 7, 2015) · Model years: 2015, 2016

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

NHTSA campaign record ↗
15V317000 · Equipment:Recreational Vehicle/Trailer

Reported: 2015-05-27 (May 27, 2015) · Model years: 2015

Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Consequence: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

NHTSA campaign record ↗
16V609000 · Equipment:Other:Labels

Reported: 2016-08-22 (August 22, 2016) · Model years: 2017

Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar recreational trailers, models CG28SGS17, CG28RDB17, CG28RKS17, CG29RES17, CG29RLI17 and CG28DBI17, manufactured July 15, 2016, to August 3, 2016. The affected trailers have a Federal Identification Tag and Tire and Loading Information Label with incorrect information. Additionally, tires with the wrong load range may have been installed. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If tires of an incorrect load range are installed, tire failure may result, possibly causing a loss of vehicle control, and increasing the risk of a crash.

Remedy: Keystone has notified owners, and dealers will replace the tires and/or Federal Identification Tag if it is incorrect, free of charge. The recall began on September 9, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-262.

NHTSA campaign record ↗
16V822000 · Equipment

Reported: 2016-11-14 (November 14, 2016) · Model years: 2017

Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar fifth wheel trailers, models 246RLSWE, 268RLSWE, 279RKSWE, 281RDIWE, 283RETWE and 284RDBWE, manufactured August 2, 2016, to October 28, 2016. During installation, the propane gas cross tube manifold that connects the propane cylinders may have contacted the fasteners for the floor decking.

Consequence: The contact may result in a propane leak, which in the presence of an ignition source, can increase the risk of a fire.

Remedy: Keystone has notified owners, and dealers will replace the manifold, free of charge. The recall began on November 15, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-269.

NHTSA campaign record ↗
17V147000 · Equipment:Recreational Vehicle/Trailer

Reported: 2017-03-07 (March 7, 2017) · Model years: 2017

Keystone RV Company (Keystone) is recalling certain 2017 Cougar and Laredo recreational trailers. The affected vehicles may have been incorrectly equipped with two carbon monoxide detectors instead of one smoke detector and one carbon monoxide detector.

Consequence: Without a smoke detector, in the event of a fire, the trailer occupants have an increased risk of injury.

Remedy: Keystone will notify owners and dealers will inspect the trailers and install a smoke detector, if necessary, free of charge. The recall began on March 14, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for the recall is 17-279.

NHTSA campaign record ↗
17V206000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2017-03-27 (March 27, 2017) · Model years: 2017

Keystone RV Company (Keystone) is recalling certain 2017 Cougar recreational trailers, models 326RDS, 327RKL, 333MKS, 336BHS and 359MBI. These vehicles were built with a manual-resetting 12 volt circuit breaker, which cannot be used in close proximity to the liquid propane storage.

Consequence: If the breaker sparks when it is being manually reset, it can increase the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect the trailers and replace the breaker with one that automatically resets, as necessary, free of charge. The recall began on March 29, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-282.

NHTSA campaign record ↗
17V673000 · Equipment:Recreational Vehicle/Trailer

Reported: 2017-10-25 (October 25, 2017) · Model years: 2017, 2018

Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.

Consequence: If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.

NHTSA campaign record ↗
21V380000 · Structure:Frame And Members | Suspension:Front:Springs:Leaf Spring Assembly:Hanger,Bracket

Reported: 2021-05-24 (May 24, 2021) · Model years: 2017, 2018, 2019, 2020, 2021

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Consequence: A buckled frame rail can increase the risk of a crash.

Remedy: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

NHTSA campaign record ↗
18V383000 · Equipment:Recreational Vehicle/Trailer

Reported: 2018-06-07 (June 7, 2018) · Model years: 2018, 2019

Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough clearance from the heated area.

Consequence: If the wooden assembly is exposed to high temperatures, there would be an increased risk of a fire.

Remedy: Keystone will notify owners, and dealers will replace the wooden assembly with a metal assembly, free of charge. The recall began on July 26, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-322.

NHTSA campaign record ↗
18V320000 · Equipment:Recreational Vehicle/Trailer

Reported: 2018-05-16 (May 16, 2018) · Model years: 2019

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar fifth-wheel trailers, models 28SGS and 27RLS. The propane compartment may not have been sealed properly during manufacturing, which if there were a propane leak, could allow the propane gas to seep into the living quarters.

Consequence: A propane leak into the living area can increase the risk of injury or fire.

Remedy: Keystone will notify owners, and dealers will seal the inside of the LP compartment along the floor line and side wall, free of charge. The recall began on June 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-321.

NHTSA campaign record ↗
18V723000 · Suspension:Rear:Axle:Non-Powered Axle Assembly

Reported: 2018-10-15 (October 15, 2018) · Model years: 2019

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Consequence: If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

NHTSA campaign record ↗
18V843000 · Power Train:Axle Hubs

Reported: 2018-11-28 (November 28, 2018) · Model years: 2019

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Consequence: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

NHTSA campaign record ↗
20V398000 · Equipment:Electrical

Reported: 2020-07-07 (July 7, 2020) · Model years: 2019, 2020

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Consequence: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

NHTSA campaign record ↗
21V708000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems

Reported: 2021-09-13 (September 13, 2021) · Model years: 2019, 2020, 2021

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

NHTSA campaign record ↗
22V209000 · Tires | Structure:Frame And Members

Reported: 2022-03-31 (March 31, 2022) · Model years: 2019, 2020, 2021, 2022

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

Consequence: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

Remedy: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

NHTSA campaign record ↗
19V650000 · Structure:Emergency:Escape/Egress/Exit | Equipment:Other:Labels

Reported: 2019-09-11 (September 11, 2019) · Model years: 2020

Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.

Consequence: If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.

Remedy: Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.

NHTSA campaign record ↗
19V689000 · Electrical System:Wiring

Reported: 2019-09-30 (September 30, 2019) · Model years: 2020

Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The wiring for the solar preparation kit may have been incorrectly wired to the wrong side of the 12V breaker, potentially allowing an electrical short circuit in the event of damage to the wiring.

Consequence: An electrical short circuit increases the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361.

NHTSA campaign record ↗
20V302000 · Equipment:Recreational Vehicle/Trailer

Reported: 2020-05-26 (May 26, 2020) · Model years: 2020, 2021

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

Consequence: If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

NHTSA campaign record ↗
20V670000 · Equipment:Recreational Vehicle/Trailer:120/240 Vac Electrical System:Inverter

Reported: 2020-10-30 (October 30, 2020) · Model years: 2020, 2021

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Consequence: If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.

Remedy: Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.

NHTSA campaign record ↗
20V801000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2020-12-18 (December 18, 2020) · Model years: 2021

Keystone RV Company (Keystone) is recalling certain 2021 Cougar 22MLS, 22RBS, 25RDS, 26RBS, 26RKS, 27RES, 29BHS, 30RKD, 31MBS, 32RLI and 34TSB recreational trailers equipped with a Solar Prep or an off-the-grid "OTG" Solar Camping Package. The Solar Prep wiring to the 12VDC breakers located by the battery may not be connected to the protected side of the breaker.

Consequence: Since it is not connected properly to the breaker, if the Solar Prep wiring experiences an electrical short, it will increase the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect the installation of the Solar Prep wiring at the circuit breaker mounted close to the battery and remount the wiring if needed, free of charge. The recall began January 11, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-392.

NHTSA campaign record ↗
21V178000 · Electrical System

Reported: 2021-03-16 (March 16, 2021) · Model years: 2021

Keystone RV Company (Keystone) is recalling certain 2021 Cougar 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, and 368MBI trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Consequence: An energized shore power connection can cause an electrical shock, increasing the risk of injury.

Remedy: Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-403.

NHTSA campaign record ↗
22V105000 · Tires

Reported: 2022-02-23 (February 23, 2022) · Model years: 2022

Keystone RV Company (Keystone) is recalling certain 2022 Cougar fifth wheel travel trailers. These vehicles were manufactured with Load Range "D" (2540 lbs) tires, when they should have been equipped with Load Range "E" (2860 lbs) tires.

Consequence: Incorrect load range tires can allow the vehicle to become overloaded, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the tires, as necessary, free of charge. Owner letters were mailed March 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-421.

NHTSA campaign record ↗
22V144000 · Equipment:Recreational Vehicle/Trailer:120/240 Vac Electrical System:Wiring | Electrical System

Reported: 2022-03-11 (March 11, 2022) · Model years: 2022

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Consequence: Inoperable safety alarms increase the risk of injury.

Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.

NHTSA campaign record ↗
22V383000 · Equipment:Recreational Vehicle/Trailer

Reported: 2022-05-27 (May 27, 2022) · Model years: 2022

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Cougar travel trailers, equipped with a swing up table/bed base. The base may have incomplete welds that are unable to hold the intended weight, causing the table/bed base to drop unexpectedly.

Consequence: A table or bed that drops unexpectedly can increase the risk of injury.

Remedy: Dealers will replace the table/bed base, free of charge. Owner notification letters were mailed June 24, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-433.

NHTSA campaign record ↗
22V604000 · Equipment:Recreational Vehicle/Trailer

Reported: 2022-08-09 (August 9, 2022) · Model years: 2022

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.

Remedy: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.

NHTSA campaign record ↗
23V169000 · Structure:Emergency:Escape/Egress/Exit

Reported: 2023-03-16 (March 16, 2023) · Model years: 2022, 2023

Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.

Consequence: Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.

Remedy: Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.

NHTSA campaign record ↗
26V313000 · Suspension:Rear:Springs:Coil Springs | Suspension:Front:Springs:Coil Springs

Reported: 2026-05-18 (May 18, 2026) · Model years: 2024

Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Alpine, 2026 Montana, and Walkabout recreational trailers. The shock bolts may have been incorrectly tightened.

Consequence: Loose shock bolts may cause a loss of vehicle stability, increasing the risk of a crash.

Remedy: Dealers will replace the shock bolts, free of charge. Owner notification letters were mailed June 1, 2026. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 26-483.

NHTSA campaign record ↗
24V899000 · Trailer Hitches:Fifth Wheel Assembly

Reported: 2024-11-27 (November 27, 2024) · Model years: 2025

Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.

Consequence: The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.

Remedy: Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

149 unique complaints in this selection. Analysis snapshot: 2026-09-30.

40.9%Usable mileage61 / 149 records
100.0%Valid incident date149 / 149 records
100.0%Valid filing date149 / 149 records
100.0%Ordered incident and filing dates149 / 149 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Tires
00.0%

No examples available for this selection.

116.7%
ODI 10807027

2013 KEYSTONE COUGAR TRAILER. CONSUMER WRITES IN REGARDS TO TIRE FAILURE. *SMD THE CONSUMER NOTICED AS HE WAS DRIVING, HE NOTICED THAT ONE OF THE RIGHT SIDE TRAILER TIRES WERE SHREDDING. WHEN HE WAS FINALLY ABLE TO STOP, HE DISCOVERED THE TIRE WAS LOOSING AIR AND THE TREAD HAS COMPLETELY SEPARATED FROM THE CASING AND THE SIDEWALL WAS STILL INTACT. THERE WAS EXTENSIVE DAMAGE TO THE SHEET METAL AND DUAL AXLES. *JB

Look up ODI 10807027 at NHTSA ↗

00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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250.0%
ODI 11386578 · 400 mi

I BOUGHT THIS KEYSTONE TRAILER NEW IN AUGUST OF 2020. THE TIRES ONLY HAD 400 MILES OF USE BEFORE THIS TRIP. I EQUIPPED MY TRAILER WITH TIRE MINDER SYSTEM TO MONITOR TIRE PRESSURE AND TEMPERATURE. THERE WAS NO WARNING OF TIRE FAILURE. THE TIRE JUST EXPLODED AND CAME APART. DAMAGING MY TRAILER.

Look up ODI 11386578 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

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0Unavailable

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0Unavailable

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00.0%

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Structure
00.0%

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116.7%
ODI 10620648

THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT. ONE OF THEM LEAKS THROUGH THE OUTLET TO DEFLATE IT AND WE HAVE TO PUT A CELLOPHANE BAGGIE UNDER THE CAP TO KEEP IT UP PART OF THE NIGHT. THE OTHER AIR MATTRESS HAS ONE CORNER THAT THE WAS FOLDED OVER WHEN IT WAS MADE (THE MATERIAL IS DOUBLED OVER) AND THERE IS A LEAK THERE. WE HAVE TRIED EVERY PATCH MADE AND CANNOT GET THE LEAK STOPPED BECAUSE IT IS ON THE EDGE. THE OTHER…

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00.0%

No examples available for this selection.

00.0%

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00.0%

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133.3%
ODI 11688194 · 10,000 mi

The contact owns a 2017 Keystone Cougar Trailer. The contact stated that the slide island was leaning and the flooring in the middle of the RV was unstable. The RV was taken to the local service center, which discovered that three cross members had separated from the frame of the RV and caused severe damage to the frame. The cause of the failure was not yet determined. The contact was advised that the RV frame was unrepairable. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN wa…

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125.0%
ODI 11431251

The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer …

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111.1%
ODI 11426127

The contact owns a 2019 Keystone Cougar. The contact stated that upon exiting the vehicle, the contact noticed that the fiberglass outside of one of the rear slides was cracked. The vehicle was taken to a local dealer where it was diagnosed with the fiberglass needing to be replaced. The vehicle was repaired but the failure recurred a year later. The contact then received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) and was relating the failure to the recall. The manufacturer had been informed of the failure and refe…

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133.3%
ODI 11553087 · 6,000 mi

The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the failure and referred the contact to the manufacturer. The RV was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V380000 (Structure, Suspension); however, the VIN was not included. The manufacturer was notified o…

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00.0%

No examples available for this selection.

00.0%

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1100.0%
ODI 11579994 · 10 mi

The contact owns a 2023 Keystone Cougar. The contact stated that the emergency exit window casing was too long and the inside window glass did not fit evenly. The contact stated that the window casing was unusually wider than the frame unit. The contact received recall NHTSA Campaign Number: 23V169000 (Structure). The recall repair was completed. However, excessive caulking and screws were applied, and the recall repair was not completed proficiently. The manufacturer was made aware of the failure but provided no assistance. The failure mileag…

Look up ODI 11579994 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

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00.0%

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Equipment:Recreational Vehicle/Trailer
00.0%

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00.0%

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00.0%

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00.0%

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120.0%
ODI 11578572

The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.

Look up ODI 11578572 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

222.2%
ODI 11421160 · 5,000 mi

The contact owns a 2019 Keystone Cougar. The contact stated while driving 60 mph, the draining tank hose fractured and detached from the RV on the passenger side. The contact stated there was no warning light illuminated. The vehicle was not taken to the local dealer nor the independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 5,000.

Look up ODI 11421160 at NHTSA ↗

00.0%

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00.0%

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00.0%

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00.0%

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0Unavailable

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0Unavailable

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00.0%

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Structure:Body
360.0%
ODI 10607193 · 1,200 mi

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

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233.3%
ODI 10509288 · 120 mi

TL* THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR BUMPER BEGAN TO SEPARATE FROM THE VEHICLE OVER THE COURSE OF A TWO HOUR DRIVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BUMPER WOULD HAVE TO BE RE-ATTACHED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 120. UPDATED 06/10/13 *BF UPDATED 06/14/2013*JS

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125.0%
ODI 11115549

WAS DRIVING ON 10 FREEWAY IN CALIFORNIA WAS MOTIONED BY A PASSING CAR THAT WE HAD A PROBLEM WITH SPARE TIRE ON THE BACK OF OUR RV FIFTHWHEEL. WHEN WE PULLED OVER THE SPARE TIRE WAS NEARLY ON THE GROUND. THE BUMPER WHICH HOLDS THE SPARE TIRE HAD BASICALLY RIPPED AND WAS PEELING AWAY( FROM THE WELDS )AND WAS JUST BARELY HOLDING ON. WHEN WE BOUGHT THE FIFTHWHEEL (BRAND NEW, NOT USED) WE DID NOT ADD OR CHANGE ANYTHING. WE FOUND RECALLS ON THIS EXACT THING,BUT WHEN NOTIFING KEYSTONE ALL THEY WOULD SAY WAS IT WAS OUT OF WARRANTY AND RECALL NOT GOOD…

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00.0%

No examples available for this selection.

00.0%

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133.3%
ODI 11072727 · 500 mi

I JUST BOUGHT A NEW 5TH WHEEL COUGAR TRAVEL TRAILER LAST MAY. THE WHOLE BOTTOM FRAME IS BENDING AND DEGRADING BECAUSE I SUSPECT IT WAS MADE WITH CHEAP CHINESE STEEL. THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE AND IS BLAMING IT ON HITTING THE CURB WHICH IS PHYSICALLY IMPOSSIBLE. OTHER PEOPLE ON-LINE COMPLAIN OF SIMILAR FRAME FAILURE. THE RV INDUSTRY IS NOT PROPERLY REGULATED AND A CATASTROPHIC FAILURE OF THIS FRAME COULD POTENTIALLY CAUSE DEATH AND INJURY. I DO NOT FEEL SAFE IN THAT THING AND I JUST PURCHASED IT. PLEASE I…

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00.0%

No examples available for this selection.

111.1%
ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

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00.0%

No examples available for this selection.

125.0%
ODI 11755033

On XXX between 11 am to 2pm, I was driving [XXX] to [XXX], via [XXX], and at rest area [XXX], I stopped for fueling truck and getting something to eat with family. After stopping at the parking site for trailer, I noticed that the RV box on the front above the gooseneck, was touching the top of my truck trunk. I use a fifth wheel gooseneck and tow from the center of my truck/trunk bed, and we usually have about 2 inch gap between rv and truck, but at this time there was no gap, the weight of RV was on top the truck back side panels. The Lipper…

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133.3%
ODI 11661037

There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.

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00.0%

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0Unavailable

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0Unavailable

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1100.0%
ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

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Suspension
240.0%
ODI 10523629 · 300 mi

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR FIFTH WHEEL. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE FRONT DRIVER'S SIDE LEAF SPRING FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE ONE LEAF SPRING OUT THE FOUR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 7/31/13 *CN THE CONSUMER STATED WHILE TOWING THE RV AT HIGHWAY SPEED, THE LEFT FRONT LEAF SPRING BROKE AND CAUSED THE AXLE TO BREAK AS WELL. UPDATED 08/06/13

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00.0%

No examples available for this selection.

00.0%

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240.0%
ODI 10865643

TL* THE CONTACT OWNS A 2015 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 60 MPH, THE HANGER THAT HELD THE DRIVER SIDE SPRING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10865643 at NHTSA ↗

240.0%
ODI 10906328

TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Look up ODI 10906328 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11431251

The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer …

Look up ODI 11431251 at NHTSA ↗

333.3%
ODI 11240550

TL* THE CONTACT OWNS A 2019 KEYSTONE COUGAR TRAVEL TRAILER. WHILE TRAVELING TO A CAMPGROUND, THE DEXTER AXLE FAILED AND THE REAR PASSENGER SIDE WHEEL DETACHED. THE TRAILER WAS LEFT AT THE CAMPGROUND AND WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. *DT*TP CONSUMER STATED THE RECALL IS SAFETY NOTICE 19-340. DEXTER AXLE INNER BEARING INSUFFICIENT GREASE AFFECTING MODELS WITH D44 AXLES - COUGAR 22. RBS…

Look up ODI 11240550 at NHTSA ↗

133.3%
ODI 11553087 · 6,000 mi

The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the failure and referred the contact to the manufacturer. The RV was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V380000 (Structure, Suspension); however, the VIN was not included. The manufacturer was notified o…

Look up ODI 11553087 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

1100.0%
ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

Unknown Or Other
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11115549

WAS DRIVING ON 10 FREEWAY IN CALIFORNIA WAS MOTIONED BY A PASSING CAR THAT WE HAD A PROBLEM WITH SPARE TIRE ON THE BACK OF OUR RV FIFTHWHEEL. WHEN WE PULLED OVER THE SPARE TIRE WAS NEARLY ON THE GROUND. THE BUMPER WHICH HOLDS THE SPARE TIRE HAD BASICALLY RIPPED AND WAS PEELING AWAY( FROM THE WELDS )AND WAS JUST BARELY HOLDING ON. WHEN WE BOUGHT THE FIFTHWHEEL (BRAND NEW, NOT USED) WE DID NOT ADD OR CHANGE ANYTHING. WE FOUND RECALLS ON THIS EXACT THING,BUT WHEN NOTIFING KEYSTONE ALL THEY WOULD SAY WAS IT WAS OUT OF WARRANTY AND RECALL NOT GOOD…

Look up ODI 11115549 at NHTSA ↗

240.0%
ODI 10885387 · 2,000 mi

THE SPARE TIRE HOLDER MOUNTED ON THE REAR BUMPER BROKE WHILE TRAVELING ON THE INTERSTATE AT 70 MPH IN HEAVY TRAFFIC. WE WERE SHOCKED TO SEE HOW LIGHT IT WAS MADE AFTER IT BROKE. NO INJURIES HAPPEN BUT THIS COULD HAVE EASILY TURNED OUT DIFFERENTLY. WE DID NOT FIND OUR SPARE TIRE.

Look up ODI 10885387 at NHTSA ↗

120.0%
ODI 11578572

The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.

Look up ODI 11578572 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11033482 · 100 mi

WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE…

Look up ODI 11033482 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11459460

Spontaneous increase in propane supply levels causing heating equipment to overheat. No inspection has taken place because manufacturer cites lack of replacement parts for warranty replacement.

Look up ODI 11459460 at NHTSA ↗

133.3%
ODI 11472233

Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact.

Look up ODI 11472233 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

1100.0%
ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

Electrical System
120.0%
ODI 10474175 · 200 mi

THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE …

Look up ODI 10474175 at NHTSA ↗

116.7%
ODI 10577632

WE OWN A 2013 KEYSTONE COUGAR 5TH WHEEL MODEL 331MKS. ON 4/4/14 WE WERE AT A CAMPGROUND AND STARTED TO SET UP. THE RIG WAS ONLY ON 12V BATTERY POWER. I HAD NOT YET CONNECTED TO SHORE POWER. WHEN I PUSHED THE BUTTON TO LOWER THE LANDING GEAR, NOTHING HAPPENED. I TRIED THE REMOTE CONTROL, AND NOTHING HAPPENED AGAIN. I WENT TO GET THE POWER CORD INTENDING TO PLUG IT IN. THE CORD WAS IN THE STORAGE AREA IN THE FRONT, UNDER THE HITCH, WHERE THE BATTERY IS. WHEN I OPENED THE DOOR, IMMEDIATELY SMOKE WAS BILLOWING OUT. THEN I SAW THE FLAME. IT WAS COMI…

Look up ODI 10577632 at NHTSA ↗

125.0%
ODI 10885443 · 5,000 mi

THE ELECTRIC BRAKES HAVE A VERY FLIMSY CONNECTION BEHIND EACH BRAKE PLATE. A VERY SMALL WIRE IS EXPOSED TO THE ELEMENTS. IN OUR CASE, SOMETHING BROKE THE WIRE AND THE BRAKES FAILED. KEYSTONE HAD THEIR DEALER REPAIR THE WIRE TO ITS ORIGINAL FLIMSY STATE. A FEW MONTHS AGO THE TRAILER BRAKES WERE IRRATIC (UNRELIABLE). I TOOK THE TRAILER TO REPAIR FACILITY. IN SEARCHING FOR THE PROBLEM, THEY DISCOVERED THAT THE RUBBER GASKET ON ALL FOUR INNER GREASE SEALS WERE SEVERELY DAMAGED BECAUSE THEY WERE UNDERSIZED. IF THE GREASE ISN'T CONTAINED IN…

Look up ODI 10885443 at NHTSA ↗

120.0%
ODI 11022172

FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ONLY. RECENT TRIP CAUSED "HOT" BRAKES/WHEELS AND BRAKE SMELL. WENT TO A FACILITY THAT SPECIALIZES IN RV REPAIR AND TOLD THEM TO TEAR THE SYSTEM APART AND FIX THE PROBLEM. THEY FOUND NOT ENOUGH VOLTAGE AT BRAKES. FURTHER INVESTIGATION FOUND EXCESS…

Look up ODI 11022172 at NHTSA ↗

120.0%
ODI 10747990 · 300 mi

I PURCHASED A NEW TRAVEL TRAILER MANUFACTURED BY KEYSTONE IN MAY OF 2015. I TOOK IT BACK TO THE DEALER AFTER MY FIRST TRIP WHEN I REALIZED THE BRAKES BARELY FUNCTIONED. AFTER 4 MONTHS OF TRYING TO GET THE MANUFACTURE TO ACKNOWLEDGE THE BRAKES DID NOT WORK FROM THE FACTORY KEYSTONE STATED THAT THEY FELT THE BRAKES FUNCTIONED PROPERLY. THE DEALER, RCD SALES AGREED WITH ME THAT THE BRAKES DID NOT WORK AND THEY HAD A SECOND 2016 TRAILER ON THEIR LOT WHICH THE BRAKES DID NOT FUNCTION EITHER AND THEY WERE SCARED TO SALE IT. I REVIEWED THE BRAKES MYSE…

Look up ODI 10747990 at NHTSA ↗

133.3%
ODI 11057118

BATTERIES ARE NOT STORED PROPERLY NO BATTERY BOXES OR IMPROPER STRAP DOWNS

Look up ODI 11057118 at NHTSA ↗

125.0%
ODI 11221294 · 5,000 mi

MY 2018 KEYSTONE COUGAR HAS HAD A ELECTRICAL SHORT IN THE BEDROOM SLIDE. WHAT HAS BEEN OF REAL CONCERN IS THAT THE WIRES GOING THROUGH THE TRAILER INTO THE SLIDE WAS INCORRECTLY INSTALLED AT THE FACTORY. THE PLASTIC PROTECTIVE GROMMET BETWEEN THE WIRES GOING FROM THE TRAILER TO THE SLIDE WAS LEFT UNSECURED AND ALLOWED THE WIRES TO RUB INTO (AGAINST THE TRAILER FRAME)...UNTIL A SHORT OCCURRED. THE REALLY BAD THING WAS THAT THE FUSE IN THE PANEL DID NOT BLOW DEPENDING ON THE POSITION OF THE SLIDE GOING IN AND OUT. IT ALLOWED THE SPRING (HOLDI…

Look up ODI 11221294 at NHTSA ↗

00.0%

No examples available for this selection.

133.3%
ODI 11430579 · 100 mi

The contact owns a 2020 Keystone Cougar. The contact stated while the RV was stationary, the rear motor turned on independently and fractured the gears. The contact took the RV to an independent mechanic, where it was diagnosed with needing the gearbox to be replaced. The RV was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V689000 (Electrical System) however, the VIN was not included. A dealer was not contacted. The contact attempted to reach the manufacturer by email…

Look up ODI 11430579 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Wheels
120.0%
ODI 10474175 · 200 mi

THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE …

Look up ODI 10474175 at NHTSA ↗

116.7%
ODI 10872829 · 1,500 mi

WHILE TRAVELING ON OUR FAMILY VACATION, WITH OUR 2013 KEYSTONE COUGAR 5TH WHEEL. WE EXPERIENCED 2 TIRE BLOWOUTS. WHILE TRAVELING N ON I-59 (JUST INSIDE GA STATE LINE) AT APPROX. 60 MPH, THE RIGHT REAR TIRE EXPLODED CAUSING DAMAGE TO THE CAMPER. PUT SPARE ON AND CONTINUED ON OUR TRIP. ONCE WE ARRIVED AT CAMPGROUND THE EXPLODED TIRE WAS TAKEN TO A TIRE STORE AND REPLACED. NEW TIRE WAS PUT ON CAMPER AND THE SPARE RETURNED TO THE SPARE POSITION ON THE REAR OF THE CAMPER. UPON OUR RETURN TRIP HOME, TRAVELING ON I-75 S, WE HAD BLOWOUT #2. IT WAS THE …

Look up ODI 10872829 at NHTSA ↗

00.0%

No examples available for this selection.

120.0%
ODI 11289033 · 7,000 mi

ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE AXLE TAGS SO I COULD OBTAIN THE CORRECT SEALS FOR THE HUB BEARINGS. THE AXLES ARE RATED 4400# EACH TIMES 2 IS 8800#. THE GVW RATING FOR THE TRAILER IS 10,000#. SO IF THIS 5TH WHEEL IS TRAVELING FULLY LOADED IT IS 1200# OVER THE CAPACITY OF THE INST…

Look up ODI 11289033 at NHTSA ↗

120.0%
ODI 10906328

TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Look up ODI 10906328 at NHTSA ↗

00.0%

No examples available for this selection.

125.0%
ODI 11033482 · 100 mi

WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE…

Look up ODI 11033482 at NHTSA ↗

111.1%
ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

Look up ODI 11376928 at NHTSA ↗

133.3%
ODI 11459442

Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart. Bought replacement tire while initial repairs completed. On return home, felt another jerk from camper, just thought normal tow jerk, and got home to find passenger side rear axle tire was completely gone and had rode home on the rim. Tire: Trailer King RST ST225/75R15

Look up ODI 11459442 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Tires1,500–7,000 mi4,980 mi19
ODI 10249155 · 10,000 mi

GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO THE PRECARIOUSLY NARROW SHOULDER AS SOON AS IT SEEMED SAFE. IT REALLY WASN'T SAFE. I SAW THAT MY FRONT TIRE ON THE RIGHT SIDE WAS SHREDDED BUT THAT THE REAR TIRE WAS STILL HOLDING THE FRONT TIRE JUST OFF ITS RIM. I FOUND A BETTER SHOULDER. I GOT SOME R…

Look up ODI 10249155 at NHTSA ↗

ODI 10129540 · 12,000 mi

DT: THE CONTACT STATED VEHICLE HAD TWO TIRE BLOW OUTS, DESTROYING THE TIRES AND DAMAGING VEHICLE. THE SIDEWALL BLEW OUT. NOTHING WAS LEFT EXCEPT THE RIM. THERE WAS LESS THAN 12,000 MILES ON BOTH TIRES LOCATED ON A BRAND NEW VEHICLE. THE WEATHER WAS SUNNY, AND THE ROAD CONDITIONS WERE NORMAL. DID NOT HIT ANYTHING WHILE TRAVELING AT 60-65 MPH. THE FIRST TIRE BLEW ON 7-1-05. IT WAS THE LEFT LEADING TIRE IN A DUAL AXLE TIRE. THE SECOND TIRE BLEW ON JULY 3, 05. IT WAS THE RIGHT TIRE IN A DUAL AXLE TIRE SETUP. THE RECOMMENDED PSI IS 65. THE…

Look up ODI 10129540 at NHTSA ↗

ODI 10132943 · 65 mi

WHILE TRAVELING W/B ON ROUTE 50 IN ANNAPOLIS, MARYLAND, WE EXPERIENCED A BLOWN PASSENGER SIDE TIRE ON OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER. THIS BLOWN TIRE, CAUSED THE TRAILER TO FALL ON ITS SIDE, COME BACK UP AND JACK KNIFE INTO OUR SUBURBAN, CAUSING A TOTAL LOSS TO THE COUGAR AND OVER $11,000.00 IN DAMAGE TO OUR 2004 SUBURBAN. THE TRAILER WAS ONLY USED FOR ONE SEASON AND THE TIRES HAD APPROXIMATELY 1000 MILES ON THEM. WE WERE TRAVELING AT APPROXIMATELY 65 MPH AT THE TIME OF THE ACCIDENT. THE TIRE IN QUESTION WAS A MISSION LOAD MAX RADI…

Look up ODI 10132943 at NHTSA ↗

Structure2,000–8,000 mi5,000 mi9
ODI 10277504 · 5,000 mi

TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 55 MPH, THE TWO PASSENGER SIDE TIRES BLEW OUT. THE CONTACT BELIEVES THAT THE WEIGHT OF THE FIFTH WHEEL CAUSED THE TIRES TO FAIL. HE STATED THAT THE MANUFACTURER PUT CHEAP WHEELS ON THE VEHICLE IN ORDER TO SAVE MONEY. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 08/31/09 *BF THE BRAKES ON THE RV WERE EXTREMELY LOUD EVERYTIME THEY WERE APPLIED. UPDATED 09/09/09. JB

Look up ODI 10277504 at NHTSA ↗

ODI 10461212 · 8,000 mi

SPARE TIRE HOLDER ON EXTENDABLE BUMPER OF MY 5TH WHEEL TRAILER FAILED AT WELDS WITH A ST 235 80R 16 TIRE ON IT. CAUGHT IT AS I WAS ROTATING TIRES AND REMOVED TIRE FROM HOLDER. I REPAIRED IT BY WELDING A BRACE ON IT BUT IT FAILED AGAIN AT ANOTHER WELD. I REMOVED IT AND SCRAPPED IT, AND CARRY A SPARE IN BACK OF THE TRUCK. 6-10-12 I READ THE RECALL ON THE GOOD SAM WEBSITE AND REALIZED I HAD THE SAME PROBLEM. *TR UPDATED 07/25/12 *BF

Look up ODI 10461212 at NHTSA ↗

ODI 10588560 · 1,000 mi

THE WELDS ON THE SPARE TIRE CARRIER START TEARING FROM IT BEING TIGHTENED TO MUCH TO THE REAR BUMPER CAUSING THE SPARE TIRE TO START LEANING IN A BACK POSITION. IF THE CARRIER IS NOT REPLACED , THE SPARE TIRE WILL FALL OFF WHEN THE WELDS COMPLETELY BRAKE (THIS IS LIKELY TO HAPPEN WHEN THE VEHICLE IS IN MOTION) . *TR

Look up ODI 10588560 at NHTSA ↗

Equipment:Recreational Vehicle/TrailerToo few reports for a range4,750 mi4 (sparse)
ODI 10249155 · 10,000 mi

GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO THE PRECARIOUSLY NARROW SHOULDER AS SOON AS IT SEEMED SAFE. IT REALLY WASN'T SAFE. I SAW THAT MY FRONT TIRE ON THE RIGHT SIDE WAS SHREDDED BUT THAT THE REAR TIRE WAS STILL HOLDING THE FRONT TIRE JUST OFF ITS RIM. I FOUND A BETTER SHOULDER. I GOT SOME R…

Look up ODI 10249155 at NHTSA ↗

ODI 10119047 · 1,000 mi

THE ELECTRIC GLIDE OUT MECHANISM WAS LOCATED ON THE OUTSIDE OF THE FRAME. THIS TAKES THE CLEARANCE FROM THE TIRES WHEN THE FIFTH WHEEL IS TURNING. THE TIRE RUBBED AGAINST THE MECHANISM AND CAUSED THEM TO WEAR PREMATURELY, WHICH COULD RESULT IN A BLOW OUT. ALSO, NO CHAINS CAN BE PUT ON TIRES BECAUSE THERE IS NO SPACE FOR THEM. CHAINS IS NEEDED AND REQUIRED BY LAW FOR DRIVING IN BAD WHETHER. THE GLIDE OUT MANUFACTURER REMOVED THE MECHANISM FROM THE OUTSIDE OF THE FIFTH-WHEEL AND PUT IT IN ON THE INSIDE, WHICH CORRECTED THE PROBLEM. THIS PRO…

Look up ODI 10119047 at NHTSA ↗

ODI 10256680 · 4,500 mi

WE CURRENTLY OWN A 2008 29 SAB KEYSTONE COUGAR 5TH WHEEL TRAVEL TRAILER. KEYSTONE ISN'T RECOGNIZING A HEATING SYSTEM PROBLEM WITHIN OUR UNIT, SUBURBAN SF-30F MODEL FURNACE. I DON'T BELIEVE THE PROBLEM IS WITHIN THE FURNACE, YET. HISTORY IS FOLLOWING: FRONT FLOOR REGISTERS PRODUCE 20 TO 0 CFMS, BACK RV REGISTERS PRODUCE 80 TO OVER 150 CFMS. TEMPERATURE DIFFERENCE ARE UNSAFE, WITH THERMOSTAT PLACEMENT AT THE FRONT OF THE RV. IT COULD BE A DUCTING PROBLEM WITHIN THE UNIT OR PROBLEM WITH THE FURNACE ITSELF. OUR DEALER, A LOCAL HVAC COMPANY AS W…

Look up ODI 10256680 at NHTSA ↗

Structure:Body500–10,000 mi1,200 mi5
ODI 10533226 · 18,500 mi

TL* THE CONTACT OWNS A 2007 KEYSTONE COUGAR. THE CONTACT STATED WHILE DRIVING 60 MPH HE DROVE OVER A BUMPY ROAD AND NOTICED THAT THE TRAILER HAD BEEN AFFECT. HE STOPPED THE VEHICLE AND UPON FURTHER INVESTIGATION HE NOTICED THAT THE FRAME HAD EXTREME CORROSION AND BEGAN TO BREAK AWAY. THE VEHICLE WAS UNABLE TO BE USED AND WAS SHIPPED BACK TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 18,500.

Look up ODI 10533226 at NHTSA ↗

ODI 10607193 · 1,200 mi

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

Look up ODI 10607193 at NHTSA ↗

ODI 10509288 · 120 mi

TL* THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR BUMPER BEGAN TO SEPARATE FROM THE VEHICLE OVER THE COURSE OF A TWO HOUR DRIVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BUMPER WOULD HAVE TO BE RE-ATTACHED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 120. UPDATED 06/10/13 *BF UPDATED 06/14/2013*JS

Look up ODI 10509288 at NHTSA ↗

Suspension788–6,750 mi3,600 mi6
ODI 10227470 · 7,000 mi

FAULTY SHACKLES AND 2 BENT AXLES ON 2004 KEYSTONE COUGAR FIFTH WHEEL CAUSED TIRES EXCESSIVE WEAR TO CORE. ONE TIRE BLEW OUT. LESS THAN 7000 LONG DISTANCE MILES ON CAMPER. WEIGHT WAS 2000 LBS UNDER LIMIT OF 10,000 LBS. KEYSTONE CLAIMS NO RECALL AND NO RESPONSIBILITY, WITH NO EXPLANATION AS TO WHY THIS WOULD OCCUR. OTHERS LIKE US ARE EXPRESSING SAFETY CONCERN OVER THE INTERNET. *TR

Look up ODI 10227470 at NHTSA ↗

ODI 10523629 · 300 mi

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR FIFTH WHEEL. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE FRONT DRIVER'S SIDE LEAF SPRING FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE ONE LEAF SPRING OUT THE FOUR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 7/31/13 *CN THE CONSUMER STATED WHILE TOWING THE RV AT HIGHWAY SPEED, THE LEFT FRONT LEAF SPRING BROKE AND CAUSED THE AXLE TO BREAK AS WELL. UPDATED 08/06/13

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ODI 10607193 · 1,200 mi

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

Look up ODI 10607193 at NHTSA ↗

Unknown Or OtherToo few reports for a range3,500 mi4 (sparse)
ODI 10418653 · 10,000 mi

THE AREA OF THE FRAME WHERE THE PIN BOX ATTACHES FAILED. ACCORDING TO THE REPAIR SHOP, THE WELDS WERE NOT DONE CORRECTLY WHEN IT WAS MANUFACTURED. MULTIPLE AREAS OF POOR WELD PENETRATION WERE EVIDENT IN THE FRAME FAILURE AREA, AND THE RESULTING FAILURE ALLOWED THE HITCH TO DISCONNECT FROM 75% OF ONE FRAME RAIL AND ABOUT 50% OF THE REMAINING FRAME RAIL. AN INTERNET SEARCH HAS REVEALED MULTIPLE INSTANCES OF SIMILAR FAILURE OF LIPPERT COMPONENTS FRAMES USED BY VARIOUS MANUFACTURES. ACCORDING TO THE REPAIR SHOP THIS SAME PROBLEM WAS THE SUBJECT…

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ODI 10885387 · 2,000 mi

THE SPARE TIRE HOLDER MOUNTED ON THE REAR BUMPER BROKE WHILE TRAVELING ON THE INTERSTATE AT 70 MPH IN HEAVY TRAFFIC. WE WERE SHOCKED TO SEE HOW LIGHT IT WAS MADE AFTER IT BROKE. NO INJURIES HAPPEN BUT THIS COULD HAVE EASILY TURNED OUT DIFFERENTLY. WE DID NOT FIND OUR SPARE TIRE.

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ODI 11063838 · 5,000 mi

I HAVE A 2015 KEYSTONE COUGAR FIFTH WHEEL TRAILER AND HAD A FAILURE OF THE SPARE TIRE CARRIER THAT IS MOUNTED TO THE BUMPER OF A PULL OUT BIKE/STORAGE TRAY. THE SPARE TIRE CARRIER BROKE OFF AND THE TIRE COULD HAVE CAUSED TERRIBLE DANGER TO ANOTHER VEHICLE, BUT FORTUNATELY THAT DID NOT OCCUR. I GOT NO RESPONSE FROM KEYSTONE OR GUIDANCE ON HOW TO RESOLVE THE ISSUE. I SEE THAT THERE WAS A RECALL IN 2/25/10 FOR THE SAME ISSUE ON KEYSTONE FIFTH WHEELS. HOW DOES THIS KEEP HAPPENING. I AM UNSURE HOW TO MOUNT THE SPARE TIRE SAFELY NOW AND KEYSTONE…

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Electrical System163–3,825 mi250 mi6
ODI 10210049 · 150 mi

ON NOVEMBER 25, 2007 I WAS CLOSING UP MY KEYSTONE COURGAR TRAVEL TRAILER AFTER HAVING USED IT FOR 4 DAYS. AFTER I SLID IN THE TWO SIDEOUTS ON THE TRAILER I BEGAN TO SMELL RUBBER BURNING AND I BEGAN SEARCHING TO SEE WHAT WAS HAPPENING. I FOUND FLAMES INSIDE AND OUTSIDE THE TRAILER AT THE AFT END OF WHERE THE LIVING ROOM/DINING ROOM SIDEOUT MATED TO THE TRAILER. I REOPENED THE TRAILER, GRABBED THE FIRE EXTINGUISHER, SLIDE THE SIDEOUTS OUT AWAY TO GET TO THE FLAMES AND EXTINGUISH THEM. IF I HAD NOT NOTICED IT AS SOON AS I DID I COULD HAVE BEEN DRI…

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ODI 10474175 · 200 mi

THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE …

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ODI 10885443 · 5,000 mi

THE ELECTRIC BRAKES HAVE A VERY FLIMSY CONNECTION BEHIND EACH BRAKE PLATE. A VERY SMALL WIRE IS EXPOSED TO THE ELEMENTS. IN OUR CASE, SOMETHING BROKE THE WIRE AND THE BRAKES FAILED. KEYSTONE HAD THEIR DEALER REPAIR THE WIRE TO ITS ORIGINAL FLIMSY STATE. A FEW MONTHS AGO THE TRAILER BRAKES WERE IRRATIC (UNRELIABLE). I TOOK THE TRAILER TO REPAIR FACILITY. IN SEARCHING FOR THE PROBLEM, THEY DISCOVERED THAT THE RUBBER GASKET ON ALL FOUR INNER GREASE SEALS WERE SEVERELY DAMAGED BECAUSE THEY WERE UNDERSIZED. IF THE GREASE ISN'T CONTAINED IN…

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Wheels125–1,875 mi850 mi6
ODI 10381746 · 2,000 mi

DRIVING DOWN I-5 THE WELD BETWEEN THE INTERIOR PART OF THE WHEEL RIM AND THE EXTERIOR PART OF THE RIM BROKE. OUR 5TH WHEEL TRAILER IS A 2010, BUT NOTICE THAT A RECALL HAS BEEN MADE ON SOME OF THE 2011 KEYSTONE TRAILERS. [BOWMAN FIXED CONSUMER COMMENT:" THIS IS A KEYSTONE COUGAR, NOT WHAT IS SHOWN UNDER THE DESCRIPTION ON PAGE 3"]. *TR

Look up ODI 10381746 at NHTSA ↗

ODI 10979976 · 25 mi

THE SPARE TIRE HAS A COVER AND THE TRAILER HAS ALWAYS BEEN STORED IN A TEMPERATURE-CONTROLLED GARAGE. THE TIRE WAS INSTALLED ON THE TRAILER (IN THE RIGHT REAR POSITION) FOR THE FIRST TIME, PRESSURE CHECKED (65 PSI), AND DRIVEN 25-30 MILES ON I-25 AT 60-62 MPH BEFORE SUFFERING A CATASTROPHIC BLOW-OUT (ACCOMPANIED BY A VERY LARGE "BANG"). THE ENTIRE TREAD AREA PEELED OFF THE TIRE AND A LARGE HOLE REMAINED IN THE TREAD AREA OF THE CARCASS WITH JAGGED STEEL BELT CORDS PROTRUDING. WHILE GETTING THE TRAILER STOPPED, THE FLAILING TIRE (VISIBLE IN T…

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ODI 10474175 · 200 mi

THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE …

Look up ODI 10474175 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

26V313000 · 2026-05-1824V899000 · 2024-11-272 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-11024V899000

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-051None
ODI 11661037

There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.

Look up ODI 11661037 at NHTSA ↗

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-091None
ODI 11688194 · 10,000 mi

The contact owns a 2017 Keystone Cougar Trailer. The contact stated that the slide island was leaning and the flooring in the middle of the RV was unstable. The RV was taken to the local service center, which discovered that three cross members had separated from the frame of the RV and caused severe damage to the frame. The cause of the failure was not yet determined. The contact was advised that the RV frame was unrepairable. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN wa…

Look up ODI 11688194 at NHTSA ↗

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-05126V313000
ODI 11736157

Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper d…

Look up ODI 11736157 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-082None
ODI 11755033

On XXX between 11 am to 2pm, I was driving [XXX] to [XXX], via [XXX], and at rest area [XXX], I stopped for fueling truck and getting something to eat with family. After stopping at the parking site for trailer, I noticed that the RV box on the front above the gooseneck, was touching the top of my truck trunk. I use a fifth wheel gooseneck and tow from the center of my truck/trunk bed, and we usually have about 2 inch gap between rv and truck, but at this time there was no gap, the weight of RV was on top the truck back side panels. The Lipper…

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ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 23 reports

2022: 3 complaints · 2023: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022113
2023111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022300
2023100

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentTiresStructureEquipment:Recreational Vehicle/TrailerStructure:BodySuspensionUnknown Or OtherElectrical SystemWheels
Tires—
3
ODI 10200364

WE PURCHASED OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER IN FEB 2005 FROM THE ORIGINAL OWNER WHO HAD ONLY USED IT ON A 200 MILE TRIP ONCE AS HIS WIFE HAD TAKEN ILL AND HE COULDN'T USE IT ANY LONGER. IN APR/MAY OF 2006 WE WENT ON A CROSS COUNTRY TRIP. WE HAD A BLOWOUT THE 1ST DAY OUT ON I-75 NEAR THE NORTH MARION COUNTY LINE. WE THEN HAD ANOTHER BLOWOUT AS WE ENTERED CA ON I-8. OUR 3RD BLOWOUT CAME ON OUR RETURN TRIP ON I-10 IN LA. ALL THREE TIRES WERE MISSION RADIALS THAT CAME NEW ON THE RV FROM THE MANUFACTURER AND CAUSED FENDER DAMAGE. ON MAY 31,…

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ODI 10277504 · 5,000 mi

TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 55 MPH, THE TWO PASSENGER SIDE TIRES BLEW OUT. THE CONTACT BELIEVES THAT THE WEIGHT OF THE FIFTH WHEEL CAUSED THE TIRES TO FAIL. HE STATED THAT THE MANUFACTURER PUT CHEAP WHEELS ON THE VEHICLE IN ORDER TO SAVE MONEY. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 08/31/09 *BF THE BRAKES ON THE RV WERE EXTREMELY LOUD EVERYTIME THEY WERE APPLIED. UPDATED 09/09/09. JB

Look up ODI 10277504 at NHTSA ↗

ODI 10493013 · 3,000 mi

TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE REAR BUMPER SEPARATED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V355000 (STRUCTURE:BODY:BUMPERS). THE RV WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 01/30/13*LJ PICTURES RECEIVED. 01/31/13

Look up ODI 10493013 at NHTSA ↗

1
ODI 10249155 · 10,000 mi

GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO THE PRECARIOUSLY NARROW SHOULDER AS SOON AS IT SEEMED SAFE. IT REALLY WASN'T SAFE. I SAW THAT MY FRONT TIRE ON THE RIGHT SIDE WAS SHREDDED BUT THAT THE REAR TIRE WAS STILL HOLDING THE FRONT TIRE JUST OFF ITS RIM. I FOUND A BETTER SHOULDER. I GOT SOME R…

Look up ODI 10249155 at NHTSA ↗

1
ODI 10547975

TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRA…

Look up ODI 10547975 at NHTSA ↗

1
ODI 10227470 · 7,000 mi

FAULTY SHACKLES AND 2 BENT AXLES ON 2004 KEYSTONE COUGAR FIFTH WHEEL CAUSED TIRES EXCESSIVE WEAR TO CORE. ONE TIRE BLEW OUT. LESS THAN 7000 LONG DISTANCE MILES ON CAMPER. WEIGHT WAS 2000 LBS UNDER LIMIT OF 10,000 LBS. KEYSTONE CLAIMS NO RECALL AND NO RESPONSIBILITY, WITH NO EXPLANATION AS TO WHY THIS WOULD OCCUR. OTHERS LIKE US ARE EXPRESSING SAFETY CONCERN OVER THE INTERNET. *TR

Look up ODI 10227470 at NHTSA ↗

000
Structure
3
ODI 10200364

WE PURCHASED OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER IN FEB 2005 FROM THE ORIGINAL OWNER WHO HAD ONLY USED IT ON A 200 MILE TRIP ONCE AS HIS WIFE HAD TAKEN ILL AND HE COULDN'T USE IT ANY LONGER. IN APR/MAY OF 2006 WE WENT ON A CROSS COUNTRY TRIP. WE HAD A BLOWOUT THE 1ST DAY OUT ON I-75 NEAR THE NORTH MARION COUNTY LINE. WE THEN HAD ANOTHER BLOWOUT AS WE ENTERED CA ON I-8. OUR 3RD BLOWOUT CAME ON OUR RETURN TRIP ON I-10 IN LA. ALL THREE TIRES WERE MISSION RADIALS THAT CAME NEW ON THE RV FROM THE MANUFACTURER AND CAUSED FENDER DAMAGE. ON MAY 31,…

Look up ODI 10200364 at NHTSA ↗

ODI 10277504 · 5,000 mi

TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 55 MPH, THE TWO PASSENGER SIDE TIRES BLEW OUT. THE CONTACT BELIEVES THAT THE WEIGHT OF THE FIFTH WHEEL CAUSED THE TIRES TO FAIL. HE STATED THAT THE MANUFACTURER PUT CHEAP WHEELS ON THE VEHICLE IN ORDER TO SAVE MONEY. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 08/31/09 *BF THE BRAKES ON THE RV WERE EXTREMELY LOUD EVERYTIME THEY WERE APPLIED. UPDATED 09/09/09. JB

Look up ODI 10277504 at NHTSA ↗

ODI 10493013 · 3,000 mi

TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE REAR BUMPER SEPARATED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V355000 (STRUCTURE:BODY:BUMPERS). THE RV WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 01/30/13*LJ PICTURES RECEIVED. 01/31/13

Look up ODI 10493013 at NHTSA ↗

—00
3
ODI 11431251

The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer …

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ODI 11426127

The contact owns a 2019 Keystone Cougar. The contact stated that upon exiting the vehicle, the contact noticed that the fiberglass outside of one of the rear slides was cracked. The vehicle was taken to a local dealer where it was diagnosed with the fiberglass needing to be replaced. The vehicle was repaired but the failure recurred a year later. The contact then received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) and was relating the failure to the recall. The manufacturer had been informed of the failure and refe…

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ODI 11553087 · 6,000 mi

The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the failure and referred the contact to the manufacturer. The RV was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V380000 (Structure, Suspension); however, the VIN was not included. The manufacturer was notified o…

Look up ODI 11553087 at NHTSA ↗

1
ODI 11736157

Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper d…

Look up ODI 11736157 at NHTSA ↗

00
Equipment:Recreational Vehicle/Trailer
1
ODI 10249155 · 10,000 mi

GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO THE PRECARIOUSLY NARROW SHOULDER AS SOON AS IT SEEMED SAFE. IT REALLY WASN'T SAFE. I SAW THAT MY FRONT TIRE ON THE RIGHT SIDE WAS SHREDDED BUT THAT THE REAR TIRE WAS STILL HOLDING THE FRONT TIRE JUST OFF ITS RIM. I FOUND A BETTER SHOULDER. I GOT SOME R…

Look up ODI 10249155 at NHTSA ↗

0—00
1
ODI 11578572

The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.

Look up ODI 11578572 at NHTSA ↗

00
Structure:Body
1
ODI 10547975

TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 TIRES BLOWOUT AND TREAD SEPARATION. REPLACED TIRE AND RETURNED HOME (~150 MILES) CONTACTED DYNAMIC TIRE CORPORATION AND AFTER SHIPPING THEM THE TIRE THEY FOUND NO APPARENT DEFECT TO THE TIRE AND PAID FOR THE REPLACEMENT TIRE AND THE REPAIRS TO MY TRA…

Look up ODI 10547975 at NHTSA ↗

00—
3
ODI 10607193 · 1,200 mi

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

Look up ODI 10607193 at NHTSA ↗

ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

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ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

2
ODI 11115549

WAS DRIVING ON 10 FREEWAY IN CALIFORNIA WAS MOTIONED BY A PASSING CAR THAT WE HAD A PROBLEM WITH SPARE TIRE ON THE BACK OF OUR RV FIFTHWHEEL. WHEN WE PULLED OVER THE SPARE TIRE WAS NEARLY ON THE GROUND. THE BUMPER WHICH HOLDS THE SPARE TIRE HAD BASICALLY RIPPED AND WAS PEELING AWAY( FROM THE WELDS )AND WAS JUST BARELY HOLDING ON. WHEN WE BOUGHT THE FIFTHWHEEL (BRAND NEW, NOT USED) WE DID NOT ADD OR CHANGE ANYTHING. WE FOUND RECALLS ON THIS EXACT THING,BUT WHEN NOTIFING KEYSTONE ALL THEY WOULD SAY WAS IT WAS OUT OF WARRANTY AND RECALL NOT GOOD…

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ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

0
1
ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

Look up ODI 11376928 at NHTSA ↗

Suspension
1
ODI 10227470 · 7,000 mi

FAULTY SHACKLES AND 2 BENT AXLES ON 2004 KEYSTONE COUGAR FIFTH WHEEL CAUSED TIRES EXCESSIVE WEAR TO CORE. ONE TIRE BLEW OUT. LESS THAN 7000 LONG DISTANCE MILES ON CAMPER. WEIGHT WAS 2000 LBS UNDER LIMIT OF 10,000 LBS. KEYSTONE CLAIMS NO RECALL AND NO RESPONSIBILITY, WITH NO EXPLANATION AS TO WHY THIS WOULD OCCUR. OTHERS LIKE US ARE EXPRESSING SAFETY CONCERN OVER THE INTERNET. *TR

Look up ODI 10227470 at NHTSA ↗

3
ODI 11431251

The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer …

Look up ODI 11431251 at NHTSA ↗

ODI 11426127

The contact owns a 2019 Keystone Cougar. The contact stated that upon exiting the vehicle, the contact noticed that the fiberglass outside of one of the rear slides was cracked. The vehicle was taken to a local dealer where it was diagnosed with the fiberglass needing to be replaced. The vehicle was repaired but the failure recurred a year later. The contact then received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) and was relating the failure to the recall. The manufacturer had been informed of the failure and refe…

Look up ODI 11426127 at NHTSA ↗

ODI 11553087 · 6,000 mi

The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the failure and referred the contact to the manufacturer. The RV was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V380000 (Structure, Suspension); however, the VIN was not included. The manufacturer was notified o…

Look up ODI 11553087 at NHTSA ↗

0
3
ODI 10607193 · 1,200 mi

TL* THE CONTACT OWNS A 2012 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR DRIVER'S SIDE CORNER PANEL DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE REAR DRIVER SIDE AXLE WAS SEVERELY DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

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ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

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ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

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1
ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

0
3
ODI 11289033 · 7,000 mi

ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE AXLE TAGS SO I COULD OBTAIN THE CORRECT SEALS FOR THE HUB BEARINGS. THE AXLES ARE RATED 4400# EACH TIMES 2 IS 8800#. THE GVW RATING FOR THE TRAILER IS 10,000#. SO IF THIS 5TH WHEEL IS TRAVELING FULLY LOADED IT IS 1200# OVER THE CAPACITY OF THE INST…

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ODI 10906328

TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

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ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

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Unknown Or Other0
1
ODI 11736157

Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper d…

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1
ODI 11578572

The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.

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2
ODI 11115549

WAS DRIVING ON 10 FREEWAY IN CALIFORNIA WAS MOTIONED BY A PASSING CAR THAT WE HAD A PROBLEM WITH SPARE TIRE ON THE BACK OF OUR RV FIFTHWHEEL. WHEN WE PULLED OVER THE SPARE TIRE WAS NEARLY ON THE GROUND. THE BUMPER WHICH HOLDS THE SPARE TIRE HAD BASICALLY RIPPED AND WAS PEELING AWAY( FROM THE WELDS )AND WAS JUST BARELY HOLDING ON. WHEN WE BOUGHT THE FIFTHWHEEL (BRAND NEW, NOT USED) WE DID NOT ADD OR CHANGE ANYTHING. WE FOUND RECALLS ON THIS EXACT THING,BUT WHEN NOTIFING KEYSTONE ALL THEY WOULD SAY WAS IT WAS OUT OF WARRANTY AND RECALL NOT GOOD…

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ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

1
ODI 11756974

Camping world Hamburg delivered to me fifth wheel they Ammit they did not have inspected causing Catastrophic structural frame failure and pin-box cross-member buckling (Frame Flex) engineered within the upper deck chassis frame. This structural failure has caused widespread, secondary body panel collapse, including deep spiderweb fractures tearing through the upper fiberglass radius wall paneling, vertical trim moldings violently warping and splitting open, and the upper passenger-side roof cap seam ripping completely open. The failed componen…

Look up ODI 11756974 at NHTSA ↗

—0
1
ODI 11033482 · 100 mi

WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE…

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Electrical System000000—
1
ODI 10474175 · 200 mi

THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE …

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Wheels000
1
ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

Look up ODI 11376928 at NHTSA ↗

3
ODI 11289033 · 7,000 mi

ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE AXLE TAGS SO I COULD OBTAIN THE CORRECT SEALS FOR THE HUB BEARINGS. THE AXLES ARE RATED 4400# EACH TIMES 2 IS 8800#. THE GVW RATING FOR THE TRAILER IS 10,000#. SO IF THIS 5TH WHEEL IS TRAVELING FULLY LOADED IT IS 1200# OVER THE CAPACITY OF THE INST…

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ODI 10906328

TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

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ODI 11376928

COMPANY DEFECT TANDEM AXLES ARE NOT PARALLEL WITH ONE ANOTHER BY 1.5" THIS MAKES A BIG SAFETY ISSUE FOR MY FAMILY AND EVERY ONE ON THE ROADS! COMPANY REFUSES TO FIX THE ISSUE THEY SAID ITS WITHIN SPECS. THE CAMPER PULLS LEFT ALL THE TIME WHEN TOWING. THE FRONT TANDEM AXLE IS TURNING LEFT BY 1.5"

Look up ODI 11376928 at NHTSA ↗

1
ODI 11033482 · 100 mi

WE HAVE TWO ISSUES WITH THE FIFTH WHEEL CAMPER IN QUESTION. WE ONLY FELT IT NECCESARY TO CONTACT THE NHTSA BECAUSE THE MANUFACTURER REFUSED TO REMEDY THE OBVIOUS PROBLEM WHEN WE WERE AT AN AUTHORIZED SERVICE CENTER AND ASKED THEM TO IN THE INTEREST OF OUR SAFETY AND THAT OF OTHER MOTORISTS. THE FIFTH WHEEL CAME WITH THE WRONG SIZE WHEEL AND TIRE WITH THREE BEING LARGER TIRES ON 16' RIMS AND ONE BEING A SMALLER TIRE ON A 15' RIM. IT CAUSED THE UNIT WHICH IS A 40' LONG FIFTH WHEEL. A NEW UNIT FROM THE DEALER. WHEN WE REALIZED WHAT WAS GOING ON WE…

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1
ODI 10474175 · 200 mi

THE ELECTRIC BRAKE WIRING THAT CONNECTS THE COACH BODY TO THE FRONT AXLE WAS RUBBING ON THE INSIDE SIDEWALL OF THE LF TIRE OF THE TRAILER. IT HAS RUBBED A POLISHED GROOVE IN THE SIDEWALL OF THE TIRE. THE WIRING CONNECTING THE REAR AXLE TO THE COACH WAS RUBBING ON THE INTERIOR SURFACE OF THE LR WHEEL. I SECURED THE WIRING AWAY FROM THE TIRE AND WHEEL AND RETURNED THE FIFTH WHEEL TO THE DEALER WHERE I PURCHASED IT. KEYSTONE RV'S ATTITUDE SURPRISES ME, THEY CLAIM THAT THE WIRE COULDN'T HAVE BEEN RUBBING ON THE TIRE AND WHEEL, BECAUSE THE WIRE …

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Brake response concerns

3 mentions · 2.0% of complaints

Median mileage: 7,500 mi (2 usable records).

ODI 10238925 · 10,000 mi

TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE BRAKE WIRE WAS PINCHED BY THE DUMP VALVE SHAFTS. THE DEALER STATED THAT THE BRAKE WIRES NEEDED TO BE REPLACED AND SECURED. THE FAILURE MILEAGE WAS 10,000.UPDATE 09/10/08 *CW THE CONSUMER STATED THE WIRES WERE LAYING LOOSE AND NOT SECURED IN THE AREA OF THE DUMP VALVES. UPDATED 09/16/08. *JB

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ODI 10885443 · 5,000 mi

THE ELECTRIC BRAKES HAVE A VERY FLIMSY CONNECTION BEHIND EACH BRAKE PLATE. A VERY SMALL WIRE IS EXPOSED TO THE ELEMENTS. IN OUR CASE, SOMETHING BROKE THE WIRE AND THE BRAKES FAILED. KEYSTONE HAD THEIR DEALER REPAIR THE WIRE TO ITS ORIGINAL FLIMSY STATE. A FEW MONTHS AGO THE TRAILER BRAKES WERE IRRATIC (UNRELIABLE). I TOOK THE TRAILER TO REPAIR FACILITY. IN SEARCHING FOR THE PROBLEM, THEY DISCOVERED THAT THE RUBBER GASKET ON ALL FOUR INNER GREASE SEALS WERE SEVERELY DAMAGED BECAUSE THEY WERE UNDERSIZED. IF THE GREASE ISN'T CONTAINED IN…

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ODI 11572192

Vehicle was taken to the RV dealer to have annual maintenance done. During inspection it was discovered that 3 of 4 brakes were covered with grease from blown bearing seals. The vehicle has less than 3,000 miles and if not addressed could have resulted in an accident due to inability to stop the trailer using the designed braking systems. The supplier of the axles and brake systems was contacted and they informed us the seals are only warranted for 1 year. Seal failures are very common on RV's and need to be addressed to provide a design which …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

2 mentions · 1.3% of complaints

Median mileage: 7,500 mi (2 usable records).

ODI 11465964 · 10,000 mi

The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated. When the contact stopped and entered the trailer, he noticed that the interior walls had buckled. The contact took the vehicle to a dealer who diagnosed that the floor had buckled. The vehicle was not repaired. The contact had the vehicle taken to the manufacturer who diagnosed that the walls needed…

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ODI 11421160 · 5,000 mi

The contact owns a 2019 Keystone Cougar. The contact stated while driving 60 mph, the draining tank hose fractured and detached from the RV on the passenger side. The contact stated there was no warning light illuminated. The vehicle was not taken to the local dealer nor the independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 5,000.

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11459442

Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart. Bought replacement tire while initial repairs completed. On return home, felt another jerk from camper, just thought normal tow jerk, and got home to find passenger side rear axle tire was completely gone and had rode home on the rim. Tire: Trailer King RST ST225/75R15

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10083869

POSSIBLE ENGINE STALLING IN 1999 THROUGH 2002 MERCURY COUGAR.*MR

Look up ODI 10083869 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b