2019 Keystone RAPTOR: complaints, problems and recalls

TOWING MY KEYSTONE RAPTOR 310TS, IN LESS THEN 4000 MILES I HAVE SEPARATED 3 POWER KING TOWMAX TIRES. TWO OF THEM WERE ON MY LAST TRIP. ONLY ONE OF THE THREE ACTUALLY BLEW OFF THE RIM (DESTROYING THE RIM). THE FIRST TIRE WAS ADJUSTED AND REPLACED BY THE TIRE MFG. THE LAST TWO JUST HAPPENED BUT I THINK IT IS TIME TO FIND A BETTER QUALITY TIRE AND I'LL HAVE TO ORDER A RIM. *TR

Look up ODI 10552593 at NHTSA ↗

I BLEW 3 POWER KING TOW MAX ST235/80-16E TIRES ON MY 2011 KEYSTONE 3912 LEV RAPTOR. THE TIRES COMPLETELY FAILED WITH THE CAP COMING OFF IN ONE PIECE. THIS HAPPENED WITH 3 OF THE 6 TIRES ON 3 DIFFERENT OCCASIONS ALL OF WHICH OCCURRED IN APRIL OF THIS YEAR. NOTE: I FEEL ALL TOWED RV'S SHOULD BE REQUIRED TO HAVE TIRES RATED FOR OVER 75 MPH OR THEY SHOULD BE REQUIRED TO WARN ALL CUSTOMERS VERBALLY AND IN LARGE PRINT.. I FOUND OUT ST TIRES HAVE A MAX SPEED OF 65 MPH. I DRIVE THE POSTED LIMIT WHICH COULD BE 85 MPH IN PARTS OF TX. THE DEALER NEVER TOL…

Look up ODI 10545063 at NHTSA ↗

TRAVELING WEST ON 44 THROUGH MISSOURI NEAR ST. JAMES AT 60-62 MPH OR 1650 RPM ON DIESEL WE HEARD A LARGE BOOM AND I NOTICED VIBRATIONS COMING FROM THE 5TH WHEEL TRAILER. IT'S A TOYHAULER BUT WE DIDN'T HAVE OUR TOYS WITH US! WE HAD 2 BICYCLES TO RIDE. ALSO TWO LIGHT WEIGHT DOG CRATES MADE OF PLASTIC IN THE BACK. I OBSERVED OUT THE RIGHT MIRROR PARTS COMING OFF MY TRAILER. WE SLOWLY AND SMOOTHLY EASED TO 5 MPH. I THEN WENT TO THE SIDE OF THE ROAD TO SEE WHAT HAPPENED. THE RIGHT FRONT TIRE HAD BLOWN AND SEVERED MY LEVELING SYSTEMS HYDRAULICS. ONE …

Look up ODI 10733950 at NHTSA ↗

WE USED OUR NEW RAPTOR FOR A SHORT TRIP & THE REFRIGERATOR STOPPED WORKING USING AC. WE MADE ARRANGEMENTS TO HAVE IT SERVICED AT A KEYSTONE DEALER. THEY FELT THE GFI WAS TRIPPED & RESET IT. WE HAD DONE ALL THAT TYPE OF TROUBLESHOOTING & WERE NOT CONFIDENT THE ISSUE WAS THAT SIMPLE. IT WAS WINTER AND WE PUT THE UNIT IN STORAGE. WE GOT IT OUT LAST WEEK TO PREPARE FOR OUR 1ST TRIP OF THE YEAR. THE REFRIGERATOR STILL DID NOT WORK AND THE GFI WOULD NOT RESET. WE STARTED TO TRACE THE PROBLEM OURSELVES. MY HUSBAND CHECKED SEVERAL OUTLETS TO SEE WHA…

Look up ODI 10715058 at NHTSA ↗

TL* THE CONTACT OWNS A 2020 (NA) KEYSTONE RAPTOR 425TS FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE TRAILER WAS NOT EQUIPPED WITH THE BONDING JUMPER CONNECTING WIRE THAT SHOULD BE LOCATED IN THE FUEL DOOR AREA. WITHOUT THIS CONNECTING WIRE, THE VEHICLE COULD CATCH FIRE WHEN REFUELING ANOTHER ITEM, SUCH AS AN ATV OR GOLF CART. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT AND ADVISED THE CONTACT TO GO TO A LOCAL DEALER TO HAVE IT INSTALLED; HOWEVER, NO DEALER HAS BEEN ABLE TO ASSIST.

Look up ODI 11246453 at NHTSA ↗

TRAVELING WEST ON 44 THROUGH MISSOURI NEAR ST. JAMES AT 60-62 MPH OR 1650 RPM ON DIESEL WE HEARD A LARGE BOOM AND I NOTICED VIBRATIONS COMING FROM THE 5TH WHEEL TRAILER. IT'S A TOYHAULER BUT WE DIDN'T HAVE OUR TOYS WITH US! WE HAD 2 BICYCLES TO RIDE. ALSO TWO LIGHT WEIGHT DOG CRATES MADE OF PLASTIC IN THE BACK. I OBSERVED OUT THE RIGHT MIRROR PARTS COMING OFF MY TRAILER. WE SLOWLY AND SMOOTHLY EASED TO 5 MPH. I THEN WENT TO THE SIDE OF THE ROAD TO SEE WHAT HAPPENED. THE RIGHT FRONT TIRE HAD BLOWN AND SEVERED MY LEVELING SYSTEMS HYDRAULICS. ONE …

Look up ODI 10733950 at NHTSA ↗

WHILE DRIVING WITH OUR FIFTH WHEEL ATTACHED TO OUR TRUCK IN COLORADO ON OUR WAY TO MONTANA, WE HAD TO AVOID A MASSIVE SNOW STORM IN WYOMING THAT CLOSED I-25 AT THE COLORADO BORDER. WE DROVE EAST ON I-76 AND THEN CUT NORTH ONTO MAJOR US HIGHWAYS TO RAPID CITY, SD. DURING THAT TRIP, WE ENCOUNTERED UNUSUAL, SUSTAINED PERIODS OF HIGH WINDS WITH GUSTS AT 50 MPH PER THE NATIONAL WEATHER SERVICE. UNKNOWN TO US AT SOME POINT DURING THAT DRIVE, PART OF OUR ROOF RIPPED OFF. WE DO NOT KNOW IF THE LOSS OF PART OF OUR ROOF CAUSED ANY SAFETY ISSUES OR HAZARD…

Look up ODI 10896390 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 KEYSTONE RAPTOR. THE CONTACT STATED THAT TOP DRIVER SIDE STEP FRACTURED WHILE ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY PIN THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V825000 (EQUIPMENT). THE FAILURE MILEAGE WAS UNKNOWN.

Look up ODI 10954188 at NHTSA ↗

On or around 7/02/2022, while on a trip out to the black hills, during a stop I noticed a crack had formed in the side wall of the Keystone coach. After some investigation, this appears to be a known issues with Keystone fifth wheels as indicated by the Keystone KSB -180328 Sidewall Crack Repair instructions. Over the past year, I have had varying responses from Camping World, my extended Warranty company and Keystone about the issue. This is caused by improper weld joints on the frame resulting in the slide separating from the frame. Campi…

Look up ODI 11528462 at NHTSA ↗

Component failed: while traveling at 65 mph on [XXX] the black tank (waste tank) fell from its mounting brackets and hitting the road way. At the time approximately 10 gallons on clean water was in the tank. No warning or way to know it dislodged from its brackets. I was flagged down by a passing motorist. How was your safety at risk: Routed under the waste tank there are approximately 12 power wires, generator fuel lines (connect to 30 gallon fuel tank) and propane lines. (120 gallons), When i came to a stop and surveyed the damage alon…

Look up ODI 11606337 at NHTSA ↗

The contact owns a 2025 Keystone Raptor RV. The contact stated that while driving approximately 50 MPH, the rear passenger’s side top 14-foot awning suddenly detached from the RV, landing on the side of the road. The RV was not taken to the dealer. The manufacturer was informed of the failure. The manufacturer provided a new awning and an installer to install the replacement awning. The awning was replaced, and it was determined that the original awning had not been installed correctly. The failure mileage was approximately 1,000.

Look up ODI 11752636 at NHTSA ↗

TRAVELING WEST ON 44 THROUGH MISSOURI NEAR ST. JAMES AT 60-62 MPH OR 1650 RPM ON DIESEL WE HEARD A LARGE BOOM AND I NOTICED VIBRATIONS COMING FROM THE 5TH WHEEL TRAILER. IT'S A TOYHAULER BUT WE DIDN'T HAVE OUR TOYS WITH US! WE HAD 2 BICYCLES TO RIDE. ALSO TWO LIGHT WEIGHT DOG CRATES MADE OF PLASTIC IN THE BACK. I OBSERVED OUT THE RIGHT MIRROR PARTS COMING OFF MY TRAILER. WE SLOWLY AND SMOOTHLY EASED TO 5 MPH. I THEN WENT TO THE SIDE OF THE ROAD TO SEE WHAT HAPPENED. THE RIGHT FRONT TIRE HAD BLOWN AND SEVERED MY LEVELING SYSTEMS HYDRAULICS. ONE …

Look up ODI 10733950 at NHTSA ↗

THE DEXTER 7000 LB TANDEM AXLES AND SPRINGS DO NOT PROPERLY SUPPORT THE EMPTY FIFTH WHEEL TRAVEL TRAILER. THE LEAF SPRINGS ARE COLLAPSING CAUSING VERY UNEVEN TIRE WEAR.

Look up ODI 11299355 at NHTSA ↗

On or around 7/02/2022, while on a trip out to the black hills, during a stop I noticed a crack had formed in the side wall of the Keystone coach. After some investigation, this appears to be a known issues with Keystone fifth wheels as indicated by the Keystone KSB -180328 Sidewall Crack Repair instructions. Over the past year, I have had varying responses from Camping World, my extended Warranty company and Keystone about the issue. This is caused by improper weld joints on the frame resulting in the slide separating from the frame. Campi…

Look up ODI 11528462 at NHTSA ↗

The axle hanger weld on the passengers side of the 5th-wheel broke and the axle shifted forward in which the tires rubbed together while doing driving on the highway. Luckily we stopped to get gas when this was noticed. If we had not stopped for gas the situation could have been very bad up to and including death. We have pictures and still have the part if inspection is requested. We were in the middle of nowhere TX and stayed overnight at an RV park near next door to the gas station. The next day we spent 2 hours contacting mobile RV compa…

Look up ODI 11465523 at NHTSA ↗

WE HAD TOWMAX STR ST 235-80R16,POWER KING RADIAL DOT 83B5 GPB TIRES ON OUR KEYSTONE RAPTOR CAMPER. WHILE DRIVING ON I-95 N IN GEORGIA, WE HAD A BLOWOUT. ONE TIRE WAS COMPLETELY SHREDDED, AND IT DAMAGED THE CAMPER IN THE AMOUNT OF $1470.21 WE CHANGED THE TIRE AND PROCEEDED HOME. ON INSPECTING THE REST OF THE TIRES, WE FOUND A SECOND TIRE WITH A BULGE, AND A THIRD WITH WIRES THROUGH THE TREAD. *TR

Look up ODI 10609329 at NHTSA ↗

The axle hanger weld on the passengers side of the 5th-wheel broke and the axle shifted forward in which the tires rubbed together while doing driving on the highway. Luckily we stopped to get gas when this was noticed. If we had not stopped for gas the situation could have been very bad up to and including death. We have pictures and still have the part if inspection is requested. We were in the middle of nowhere TX and stayed overnight at an RV park near next door to the gas station. The next day we spent 2 hours contacting mobile RV compa…

Look up ODI 11465523 at NHTSA ↗

The contact owns a 2022 Keystone Raptor. The contact received notification of NHTSA Campaign Number: 23V082000 (FUEL SYSTEM, GASOLINE, EQUIPMENT). While inspecting the vehicle, the contact noticed a circular opening had melted on the side of the RV. The local dealer was contacted; however, the dealer refused to perform the recall repair because the RV was not purchased from the dealer. The contact stated that it was a 40-mile drive to the nearest dealer. The manufacturer was notified of the failure and advised the contact that a supervisor woul…

Look up ODI 11662790 at NHTSA ↗

On or around 7/02/2022, while on a trip out to the black hills, during a stop I noticed a crack had formed in the side wall of the Keystone coach. After some investigation, this appears to be a known issues with Keystone fifth wheels as indicated by the Keystone KSB -180328 Sidewall Crack Repair instructions. Over the past year, I have had varying responses from Camping World, my extended Warranty company and Keystone about the issue. This is caused by improper weld joints on the frame resulting in the slide separating from the frame. Campi…

Look up ODI 11528462 at NHTSA ↗

Component failed: while traveling at 65 mph on [XXX] the black tank (waste tank) fell from its mounting brackets and hitting the road way. At the time approximately 10 gallons on clean water was in the tank. No warning or way to know it dislodged from its brackets. I was flagged down by a passing motorist. How was your safety at risk: Routed under the waste tank there are approximately 12 power wires, generator fuel lines (connect to 30 gallon fuel tank) and propane lines. (120 gallons), When i came to a stop and surveyed the damage alon…

Look up ODI 11606337 at NHTSA ↗