U.S. public vehicle records

2004 Keystone SPRINGDALE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

3 distinct recall campaigns

Not available median reported failure mileage

Scope: 2004 model year. Data updated: 2026-09-30 (September 30, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Equipment:Recreational Vehicle/Trailer

Equipment:Recreational Vehicle/Trailer: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2008

2008: 1

Pattern summary

Equipment:Recreational Vehicle/Trailer leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10226010 · 2008-04-29 (April 29, 2008)

TL*THE CONTACT OWNS A 2004 KEYSTONE SPRINGDALE TRAILER. ON DECEMBER 1, 2007, THE CONTACT NOTICED COOLANT FLUID WAS LEAKING FROM HIS DOMETIC REFRIGERATOR. HE HAD NOT RECEIVED A RECALL NOTICE, BUT AFTER FURTHER INVESTIGATION INTO THE FAILURE, HE DISCOVERED THERE WAS A RECALL. HE CALLED DOMETIC SINCE HE DID NOT RECEIVE A RECALL NOTICE. DOMETIC CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT THEY WOULD ONLY INSTALL A HEAT SHIELD TO PREVENT A FIRE. THE REFRIGERATOR WOUL…

Owner-reported narrative. Look up ODI 10226010 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

07V134000 · Equipment:Recreational Vehicle/Trailer

Reported: 2007-03-22 (March 22, 2007)

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: THIS COULD RESULT IN A FIRE.

Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

NHTSA campaign record ↗

08V325000 · Equipment:Recreational Vehicle/Trailer

Reported: 2008-07-17 (July 17, 2008)

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

NHTSA campaign record ↗

17V755000 · Equipment

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1 unique complaints in this selection. Analysis snapshot: 2026-09-30.

0.0%Usable mileage0 / 1 records

100.0%Valid incident date1 / 1 records

100.0%Valid filing date1 / 1 records

100.0%Ordered incident and filing dates1 / 1 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2024	2025	2026
Equipment:Recreational Vehicle/Trailer	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Tires	1100.0% ODI 10549722 · 5,000 mi TRAVELING ON FREEWAY AT 55MPH PULLING 2012 KEYSTONE COUGAR 1/2 TON SERIES. THE TREAD ON THE RIGHT FRONT TIRE ON TRAILER PEELED OFF CAUSING DAMAGE TO THE FENDER AND UNDER BELLY LINING AND ELECTRIC BRAKE WIRES. TIRE WERE ORIGINAL WITH LITTLE WEAR, POWER KING, TOWMAX ST225/75R15 LOAD D DOT 83B4. DROVE TO TOWN FOR A REPLACEMENT. AFTER SPEAKING WITH THE TIRE GUY HE CHECKED MY OTHER THREE TIRES AND FOUND THAT TWO WERE ABOUT TO SEPARATE AND HAD SOME OF THE STEEL BELT FIBERS EXPOSED. I HAD ALL FOR TIRES REPLACED. TIRE PRESSURE WAS CHECKED AT 62 LBS PR… Look up ODI 10549722 at NHTSA ↗	150.0% ODI 10794748 · 17,559 mi CARLISLE RADIAL TRAIL RH ST205/75R15 107B (LRD) TRAILER TIRE BLOW OUT. MANUFACTURE DATE '1914'. 7,684 MILES ON SET OF TIRES, 7/32 TREAD DEPTH REMAINING. MAX SPEED OF 65 MPH OBSERVED. TIRE PRESSURES MAINTAINED AND MONITORED WITH TST 507 TPMS. NO EXTERNAL SIGNS OF PENDING FAILURE. HUB OF AXLE REPACKED 1 1/2 YEARS PRIOR, NOT HOT TO TOUCH WHEN CHANGING TIRE. TRAILER WEIGHT 75% OF CARRYING CAPACITY OF TIRES BASED ON CAT SCALE. DAMAGE TO TRAILER AND WIRING WHEN TREAD EJECTED FROM CASING. TIRE BEING RETURNED TO CARLISLE FOR EVALUATION TO DETERMINE CAU… Look up ODI 10794748 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11450408 2019 KEYSTONE SPRINGDALE. CONSUMER WRITES IN REGARDS TO PROPANE REGULATOR SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS EMITTING HEAVY SMOKE FROM THE WHEEL AREA. THERE WAS ALSO A STRONG PROPANE ODOR EMITTING FORM THE CONTROL VALVE, CAUSING THE CONSUMER TO EXPERIENCE HEADACHE. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK AND BE REFUNDED ANY RELATED CHARGES. Look up ODI 11450408 at NHTSA ↗	150.0% ODI 11476576 The contact owns a 2020 Keystone Springdale. The contact received notification of NHTSA Campaign Number: 21V708000 (Equipment). The contact notified the manufacturer of the issue and was informed he could install the propane regulator himself or have the local dealer perform the installation. The contact stated the local dealer no longer provided trailer supplies, and the contact was unable to reinstall the equipment himself. The propane regulator was not replaced. Parts distribution disconnect. Look up ODI 11476576 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Structure:Body	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11350895 · 5,000 mi I DO NOT KNOW WHEN THE FAILURE OCCURRED OR EXACT EVENT, AND NEITHER DID THE PREVIOUS OWNER. SO I STATED THE DATE THE FAILURE WAS DISCOVERED AND GUESSED SPEED AND TOTAL MILEAGE (TRAILER HAS BEEN TO BADLANDS SOUTH DAKOTA AND UPPER MICHIGAN). BASED ON FAILURE MODE, I PRESUME IT HAPPENED WHILE TURNING OR BACKING THE DUAL AXLE TRAILER. I JUST PURCHASED A 2015 KEYSTONE SPRINGDALE SUMMERLAND TRAILER AND FOUND THE RIGHT REAR SPRING HANGER WAS BROKEN OFF, BUT NOT DUE A WELD FAILURE, THE I-BEAM FAILED AND A PORTION IS STILL ATTACHED TO THE HANGER. TH… Look up ODI 11350895 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	2100.0% ODI 11436953 The contact owns a 2021 Keystone Trailer. The contact stated while the RV was stationary, the slide out dinette would not slide out from the body as designed. The trailer was towed to a local dealer where it was diagnosed with needing the outriggers replaced however, the RV was not repaired. The manufacturer was informed of the failure and was awaiting a response. Keystone still waiting for parts. Consumer stated manufacture still needs to replace defective outriggers and do a complete safety check including possible recall from propane tank m… Look up ODI 11436953 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Wheels	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Structure:Frame And Members	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Unknown Or Other	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11149834 MY CAMPER TRAILER WAS PARKED AT A CAMPGROUND OVER A WEEKEND. WE USED THE HOT WATER HEATER FOR WASHING DISHES AND OUR HANDS, NO SHOWERS. THE PROPANE HOT WATER HEATER EXHAUST MELTED THE PLASTIC LANYARD FOR THE CAP ON THE FRESH WATER FILL PORT DIRECTLY ABOVE IT. IF I HAD NOT THOUGHT OF IT, THE WATER HOSE THAT SUPPLIES THE WATER TO THE CAMPER WOULD HAVE BEEN DIRECTLY OVER THE EXHAUST AND POSSIBLY MELTED CAUSING A COMPLETE FAILURE OF A PRESSURIZED WATER HOSE. THE FRESH WATER PORTS ARE DIRECTLY ABOVE THE HOT WATER HEATER AND THE EXHAUST WILL QUITE EA… Look up ODI 11149834 at NHTSA ↗	150.0% ODI 11452851 I purchased a 2019 Keystone Springdale RV from The Keystone RV Company in 2019, since then, the vehicle had several recalls from the National Highway Traffic and Safety Administration. I have made several attempts to contact the company but they are not returning my calls and are not offering any type of solution to this matter. The vehicle is unsafe to operate at this time. Please assist. The recall from NHTSA is listed below: September 13, 2021 NHTSA CAMPAIGN NUMBER: 21V708000 Propane Regulator May Fail and Cause Fire Increased propane pres… Look up ODI 11452851 at NHTSA ↗	150.0% ODI 11378149 · 10,000 mi REFERENCE TO EXISTING RECALL 20V398000 OUR FURRION WING STYLE ANTENNA HAS SEPARATED IN THE SAME MANNER AS DESCRIBED IN THE ABOVE NOTED RECALL. AFTER ARRIVING HOME FROM A TRIP WE NOTICED THAT THE "WING" PART OF THE ANTENNA HAD SEPARATED FROM THE BASE AND PULLED OUT TWO COAX WIRES, DAMAGING BOTH. THIS SEPARATION OCCURRED DURING THE DRIVE HOME. MY WIFE HEARD A SOUND DURING THE DRIVE ON HIGHWAY 36, BUT WE DID NOT IDENTIF WHAT OCCURRED UNTIL OUR ARRIVAL HOME. KEYSTONE HAS BEEN ADVISED OF THE ISSUE. Look up ODI 11378149 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Suspension:Rear	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 2 complaints · 2022: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	2	2	2
2022	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	2	0	0
2022	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Equipment:Recreational Vehicle/Trailer
Equipment:Recreational Vehicle/Trailer	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.